JP7350202B1 - Information processing device, information processing method, and information processing program - Google Patents

Abstract

[Problem] To improve the convenience of a message function in a payment application. [Solution] The information processing device according to the present application includes an acquisition unit that acquires follow information regarding electronic payment member stores followed by a user on an application related to electronic payment installed on a user terminal; a first providing unit that provides list information that displays a list of member stores that the user has followed on the application based on the follow information provided by the user; and a list display on the application based on the list information provided by the first providing unit. and a second providing unit that provides message information for displaying a message addressed to the user by the member store in the application when the user selects the member store. [Selection diagram] Figure 2

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

2. Description of the Related Art Conventionally, there is a technology that provides users who use electronic money payments with messages regarding benefits and the like that can be used at stores. For example, when a user follows an account of a member store through an electronic money payment application (hereinafter referred to as payment application), a message from the member store is provided to the user (for example, see Patent Document 1).

Japanese Patent Application Publication No. 2022-57772

However, with the conventional technology, there is room for improvement in terms of improving the convenience of the message function in payment apps.

The present invention has been made in view of the above, and an object of the present invention is to provide an information processing device, an information processing method, and an information processing program that can improve the convenience of a message function in a payment application.

In order to solve the above-mentioned problems and achieve the objects, an information processing device according to the present invention provides information processing information related to the electronic money payment member store that the user follows on the electronic money payment application installed on the user terminal. an acquisition unit that acquires follow information; and a first provision unit that provides list information that displays a list of the member stores that the user has followed on the application based on the follow information acquired by the acquisition unit. , when the user selects the member store listed on the application based on the list information provided by the first providing unit, the application sends a message from the member store to the user. and a second providing unit that provides message information to be displayed.

According to the present invention, it is possible to improve the convenience of the message function in a payment application.

FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. FIG. 2 is a diagram showing an example of screen transitions on the user terminal according to the embodiment. FIG. 3 is a block diagram illustrating a configuration example of an information processing apparatus according to an embodiment. FIG. 4 is a diagram illustrating an example of a user information database according to the embodiment. FIG. 5 is an explanatory diagram of notification settings according to the embodiment. FIG. 6 is a diagram illustrating an example of the payment information database according to the embodiment. FIG. 7 is a diagram illustrating an example of a message information database according to the embodiment. FIG. 8 is a diagram illustrating an example of a proposal screen according to the embodiment. FIG. 9 is a diagram illustrating a configuration example of a user terminal according to the embodiment. FIG. 10 is a diagram illustrating an example of affiliated store account integration processing according to the embodiment. FIG. 11 is a schematic diagram regarding display settings according to the embodiment. FIG. 12 is a flowchart illustrating an example of a processing procedure executed by the information processing apparatus according to the embodiment. FIG. 13 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing device according to the embodiment.

DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments (hereinafter referred to as "embodiments") for implementing an information processing program, a terminal device, and an information processing method according to the present application will be described in detail with reference to the drawings. Note that this embodiment does not limit the information processing program, terminal device, and information processing method according to the present application. Moreover, each embodiment can be combined as appropriate within the range that does not conflict with the processing contents. Further, in each of the embodiments below, the same parts are given the same reference numerals, and redundant explanations will be omitted.

[1. Overview of information processing]
FIG. 1 is a diagram showing an example of information processing according to the embodiment, and the information processing method according to the embodiment is executed by the information processing apparatus 10 shown in FIG.

The information processing system 1 shown in FIG. 1 includes an information processing device 10, a user terminal 50, and an affiliated store terminal 200. The user terminal 50 is an information processing terminal used by a user U who is a user of the electronic payment service provided by the information processing device 10.

A typical example of the user terminal 50 is a smartphone, but it may also be realized by a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), etc. good. In the example of FIG. 1, a smartphone is shown as the user terminal 50. Note that in the following description, the user terminal 50 may be referred to as user U. In other words, user U can be read as user terminal 50.

The user terminal 50 also supports wireless communication networks such as LTE (Long Term Evolution), 4G (4th Generation), and 5G (5th Generation), Bluetooth (registered trademark), and wireless LAN (Local The communication unit has a communication unit for connecting to a network N via short-range wireless communication such as an area network. Thereby, the user U can operate the user terminal 50 to access the information processing device 10 and use the electronic payment service provided by the information processing device 10.

Further, the user terminal 50 can display information for using the electronic payment service provided by the information processing device 10 using a web browser or an application. At this time, when the user terminal 50 receives control information for realizing information display processing by a web browser, application, etc. from the information processing device 10, it realizes the display processing according to the received control information.

The information processing device 10 shown in FIG. 1 provides electronic payment services to users. The information processing device 10 is typically a server device, but may also be realized by a mainframe, a workstation, or the like. When the information processing device 10 is implemented as a server device, it may be implemented as a single server, or may be implemented as a cloud system in which multiple server devices and multiple storage devices operate cooperatively.

Note that the information processing device 10 may function as a distribution device that distributes control information to the user terminal 50 used by the user. Here, the control information is written in, for example, a script language such as JavaScript (registered trademark) or a style sheet language such as CSS (Cascading Style Sheets). Note that the application itself distributed from the information processing device 10 may be regarded as control information.

Here, prior to information processing according to the embodiment, an example of payment (electronic payment) using the user terminal 50 will be described. In addition, in the following explanation, we will use a two-dimensional code (QR code (registered trademark)) placed at stores that are members of electronic payment services, which indicates store identification information to identify the store. An example in which the user U performs payment using the user terminal 50 will be described below, but the embodiment is not limited to this. An example of a payment described below can be applied to a case where any user makes a payment at any store using any terminal device. Further, the store identification information may be not only a QR code (registered trademark) but also a barcode, a predetermined mark, a number, etc.

For example, when a user U makes a payment for using or purchasing a payment object (transaction object) such as various products and services at a store, the user U uses a payment application installed on the user terminal 50 ( Launch the payment app (hereinafter referred to as payment app). Then, the user photographs the store identification information installed at the store via the payment application. In such a case, the user terminal 50 displays a screen for inputting the price to be paid, and accepts input of the payment amount from the user U or the store clerk. Then, the user terminal 50 stores the user identification information that identifies the user U, the store identification information (or information indicated by the store identification information, that is, information indicating the store (for example, store ID)), and the payment amount. Payment information indicating this is transmitted to the information processing device 10.

In such a case, the information processing device 10 transfers the amount of electronic money indicated by the payment amount from the account of the user U indicated by the user identification information to the account of the store indicated by the store identification information. Then, the information processing device 10 transmits a notification to the user terminal 50 that the payment has been completed. In such a case, the user terminal 50 notifies that the payment has been made using electronic money by displaying a screen or outputting a predetermined sound indicating that the payment has been completed.

Note that the payment using the user terminal 50 is not limited to the above-described processing. For example, the payment using the user terminal 50 may be made using a store terminal installed in a store. For example, the user terminal 50 displays user identification information for identifying the user U on the screen. In such a case, the store terminal installed in the store reads the user identification information displayed on the user terminal 50, and reads the user identification information (or the information indicated by the user identification information, that is, the user U). payment information (for example, user ID), payment amount, and information identifying the store is transmitted to the information processing device 10. In such a case, the information processing device 10 transfers the amount of electronic money indicated by the payment amount from the account of user U indicated by the user identification information to the account at the store, and transfers the amount of electronic money indicated by the payment amount to the store terminal or user terminal at the store. 50, that the payment has been completed may be notified by outputting a screen or a predetermined voice indicating that the payment has been completed.

In addition, the payment using the user terminal 50 is not limited to the process of transferring electronic money from the account to which the user U has previously charged electronic money to the store's account; Payment may be made using In such a case, for example, the user terminal 50 may transfer the electronic money of the payment amount to the store's account and request the payment amount from the operating company of the user U's credit card.

Note that the payment means and payment services described above are not limited to those for providing consideration for purchasing products or providing services (settlement of debts). For example, as described above, the payment means or payment service may have a function related to remittance between accounts owned by multiple users. That is, the above-described payment means and payment service may be any service that controls the transmission and reception of electronic money between the accounts of any owner linked to the owner of electronic money, such as user U or a store. In other words, the payment means and payment services according to the embodiments include various controls for realizing electronic money exchange (not only various inter-account remittance controls via electronic money, but also control regarding exchanges between electronic money accounts and bank accounts). Transaction methods and transaction services that carry out various types of debt processing such as control, processing related to splits and bonus payments, and various other controls related to the exchange of assets, including electronic money, may be provided in any format. Good too. Furthermore, the various controls realized by such transaction means and transaction services may include both payment-related control and remittance-related control. That is, the term "transaction" is a concept that includes not only "settlement" related to electronic money, but also "remittance" of electronic money and various other types of processing. That is, the information processing device 10 may be an information processing device that implements a transaction means that controls the exchange of electronic money between arbitrary owners.

Further, the information processing device 10 shown in FIG. 1 provides an account service for member stores to member stores of electronic payment services. For example, the information processing device 10 accepts account creation for a member store through the member store terminal 200 of each member store (step S1). Note that below, accounts for member stores may be referred to as "member store accounts."

The information processing device 10 also accepts registration of messages addressed to the user from each member store at any time through the member store account (step S2). For example, each member store can create a member store account for each brand or store, and can register messages for each brand or store.

The information processing device 10 provides the user terminal 50 with account information regarding the member store account of each member store (step S3). The user terminal 50 then displays the account information received from the information processing device 10.

As shown in FIG. 1, the user terminal 50 displays, for example, the top page of the member store account based on the account information. For example, on the top page of a member store account, the icon of the member store account, the brand or name of the member store, the evaluation regarding the member store account, the number of people following the member store account, the follow button, etc. are displayed.

For example, when the user U selects the follow button, the information processing device 10 acquires follow information regarding the member store account that the user U has followed from the user terminal 50 (step S4). Note that the information processing device 10 may cooperate with each SNS (Social Networking Service) to obtain information regarding the member store account that the user U is following on the SNS as follow information.

The information processing device 10 then distributes the message information received from the member store terminal 200 corresponding to the member store account followed by the user U to the user terminal 50 (step S5).

In this way, the information processing according to the embodiment provides a service for distributing message information received from member stores to user U. Here, details of information processing according to the embodiment will be explained using FIG. 2. FIG. 2 is a diagram showing an example of screen transitions on the user terminal 50 according to the embodiment.

As shown in FIG. 2, the user terminal 50 receives list information from the information processing device 10 based on, for example, an operation by the user U, and displays the first screen G11. The first screen G11 includes messages from each member store account that the user U has followed and messages from the service account of the electronic payment service.

The example shown in FIG. 2 shows a case in which message M1, message M4, and message M5 are messages by a company account, and a case is shown in which message M2 and message M3 are messages by a service account.

For example, each message M1 to M5 includes information regarding the account icon of each account, message summary, reception date and time, number of unread messages, and the like. Regarding the display of the number of unread messages M1 to M5, a breakdown of the number of unread messages may be displayed on the user terminal 50. For example, by displaying the number of unread messages in icons such as coupon icons and stamp icons, it is possible to determine what message classification the messages are unread from a list.

For example, when the user U selects an arbitrary message on the first screen G11, the user terminal 50 requests the information processing device 10 to distribute the message information, and receives the message information from the information processing device 10.

The user terminal 50 displays the second screen G12 based on the message information received from the information processing device 10. For example, as shown in FIG. 2, the second screen G12 displays an individual message from the corresponding account (here, "AAA Cafe").

For example, the individual message displayed on the second screen G12 includes an image area Ap, a text area At, a first button B1, and a second button B2. For example, the image area Ap is an area where any image such as a product image is displayed, and the text area At is an area where any text such as a product description is displayed.

Further, the first button B1 is a button with a link to an arbitrary web page such as a product page, and the second button B2 is a button with a link to the top page of the account.

For example, the manager of the affiliated store can arbitrarily set the image area Ap, the text area At, the link destination of the first button B1, etc. through the affiliated store terminal 200. In the example of FIG. 2, the second screen G12 is a message screen regarding product PR, so the first button B1 is a link to the product page.

Note that, for example, it is also possible to transition from the first button B1 to a coupon or stamp card details screen or a coupon or stamp card acquisition screen. Furthermore, when the user U opens the message from each member store account, the user terminal 50 provides the information processing device 10 with opening information. Thereby, the information processing device 10 can manage the opening information of each message.

In this way, the information processing device 10 according to the embodiment causes the user terminal 50 to display a list of messages from member store accounts that the user U has followed on the first screen G11.

Furthermore, when the user U selects an individual member store account on the first screen G11, the information processing device 10 according to the embodiment sends a message to the user U using the corresponding member store account on the second screen G12. Display.

Therefore, on the first screen G11, the user U can check the presence or absence of unread messages, the summary of each message, etc. for each member store account, and can check the details on the second screen G12.

In this manner, the information processing device 10 according to the embodiment notifies the user U of a message addressed to the user by each member store account in the payment application. Therefore, according to the information processing device 10 according to the embodiment, it is possible to improve the convenience of the message function in the payment application.

[2. Configuration example of information providing device]
Next, a configuration example of the information processing device 10 according to the embodiment will be described using FIG. 3. FIG. 2 is a block diagram showing a configuration example of the information processing device 10 according to the embodiment. As shown in FIG. 2, the information processing device 10 according to the embodiment includes a communication section 20, a storage section 30, and a control section 40.

The communication unit 20 is realized by, for example, a NIC (Network Interface Card). The communication unit 20 connects networks such as various wireless communication networks such as 4G (Generation), 5G, LTE (Long Term Evolution), WiFi (registered trademark), or wireless LAN (Local Area Network), or various wired communication networks. Information is sent and received to and from external devices via the external device.

The storage unit 30 is realized by, for example, a semiconductor memory device such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 30 also includes a user information database 31, a payment information database 32, and a message information database 33.

The user information database 31 is a database that stores user information regarding users of electronic payment services. FIG. 4 is a diagram showing an example of the user information database 31 according to the embodiment.

As shown in FIG. 4, the user information database 31 according to the embodiment stores information on items such as "user ID", "account information", "follow information", "notification settings", etc. in association with each other. .

“User ID” is an identifier for identifying each user U. "Account information" is the account information of the user U identified by the corresponding user ID. For example, the account information includes demographic attributes such as user U's name, age, occupation, address, and psychographic attributes such as hobbies and preferences.

“Follow information” is information regarding the member store account followed by the user U identified by the corresponding user ID. For example, the follow information is information regarding an identifier for identifying a member store account that the user U has followed.

"Notification settings" are notification settings for messages by the member store account set by the corresponding user ID. FIG. 5 is an explanatory diagram of notification settings according to the embodiment. For example, as shown in FIG. 5, in the information processing system 1 according to the embodiment, each member store is managed in a hierarchical structure in which each store A to C is linked to the member store (brand) headquarters.

For example, a message from the affiliated store headquarters is a message that is distributed nationwide to each user U who follows the affiliated store account of the affiliated store headquarters, and a message from each store A to C is a message that is distributed nationwide to each user U who follows the affiliated store account of the affiliated store headquarters. This is a message distributed to each user U that is being followed.

For example, user U can individually configure notification settings for messages from member store headquarters and messages from each store A to C, and information regarding these notification settings is stored as "notification settings" in the user information shown in Figure 4. It is registered in the database 31. Note that the notification settings are, for example, turning on/off application notifications, but may also include notification refusal (so-called blocking) and the like.

Note that each member store may create two types of accounts: a general account for the entire member store and a store account for one store of the member store. In this case, the message of the followed store account may be notified as the message of the entire account, or the message of each account may be notified.

Further, the entire account may be used to notify campaigns and coupon distribution for all member stores, and the store account for one store may be used to notify campaigns and coupon distribution only for that store.

In addition, when notifications are sent as messages in separate accounts, if you do not follow the affiliated store's overall account and only follow the affiliated store's store account, the message will be sent to the affiliated store's store account as a whole account. The message may also be distributed. For example, when the information processing device 10 receives a request to deliver a message for each account, it may be possible to check which accounts the user is following and then control which account the message will be delivered to. .

Further, as shown in FIG. 5, the user U can also configure notification settings for each message type for each member store account. In FIG. 5, "new product", "sale", "coupon", and "stamp card" are illustrated as message types.

"New product" indicates a message type related to PR of a new product, and "sale" indicates a message type related to sale information of the corresponding member store. Additionally, "coupon" indicates a message type related to coupon information that can be used at the corresponding member store, and "stamp card" indicates a message type related to stamp cards that are given stamps at the corresponding member store. shows.

Note that, for example, when an electronic payment service is used at a corresponding store and the respective set conditions are met, a coupon will be applied or a stamp will be added to the stamp card.

Returning to the explanation of FIG. 3, the payment information database 32 will be explained. The payment information database 32 stores payment information regarding electronic payment services. FIG. 6 is a diagram showing an example of the payment information database 32 according to the embodiment.

As shown in FIG. 6, the payment information database 32 stores information on items such as "account ID", "user ID", "payment history", "coupon", and "stamp card" in association with each other.

“Account ID” is an identifier for identifying the user account of the electronic payment service held by each user U. "User ID" is an identifier for identifying the owner of the user account identified by the corresponding account ID.

“Payment history” is a history regarding payment information linked to an account identified by a corresponding account ID. For example, the payment information includes information regarding the store ID of the member store to which the remittance will be made, the payment amount, the payment date and time, and the like. Note that the payment information may be information including, for example, products or services purchased in the corresponding payment.

A "coupon" is coupon information linked to a user account identified by a corresponding account ID, or in other words, coupon information obtained by user U through an electronic payment service.

For example, a coupon includes information on items such as a store identifier of a member store to which the corresponding coupon information can be applied, application conditions, and an application period. "Stamp card" is information about a stamp card linked to a user account identified by a corresponding account ID, and is information about a stamp card that user U has acquired through an electronic payment service.

For example, a stamp card includes information on items such as the current number of stamps, the store identifier of a member store where the corresponding stamp card can be used, the conditions under which stamps are given, and the applicable period. In addition, the user U can obtain coupons and stamp cards that can be used in electronic payment services by performing operations according to messages distributed from each member store account.

Returning to the explanation of FIG. 3, the message information database 33 will be explained. The message information database 33 stores message information regarding messages addressed to users registered by each member store account. FIG. 7 is a diagram showing an example of the message information database 33 according to the embodiment.

As shown in FIG. 7, the message information database 33 stores information on items such as "message ID", "account ID", and "message" in association with each other. "Message ID" is an identifier for identifying each message.

"Account ID" is an identifier for identifying the member store account that is the source of the message identified by the corresponding message ID. "Message" is information regarding the details of the message identified by the corresponding message ID.

In the example shown in FIG. 7, the "message" includes information on items such as "type", "content", and "target user". "Type" indicates the type of the corresponding message, and the message types include "new product", "sale", "coupon", "stamp card", etc., as explained in FIG.

"Content" indicates the content of the corresponding message, and "Target user" indicates the attribute of the user U who is the distribution target of the corresponding message. For example, the content includes information regarding the content to be posted in the image area Ap and the text area At, the transition destination of the button B1, etc., as described with respect to the second screen G12 in FIG. Note that, for example, the message information database 33 may include reservation information regarding, for example, the delivery time and delivery cycle of each message.

Returning to the explanation of FIG. 3, the control section 40 will be explained. The control unit 40 is, for example, a controller, and various programs stored in a storage device inside the information processing device 10 use a RAM as a work area using a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. This is achieved by executing as .

As shown in FIG. 3, the control unit 40 includes a reception unit 41, an acquisition unit 42, a proposal unit 43, a first provision unit 44, and a second provision unit 45. The reception unit 41 accepts registration of a member store account in the payment application from the member store terminal 200 via the communication unit 20 .

For example, the reception unit 41 accepts registration of a member store account via various UIs provided by the information processing device 10 to the member store terminal 200. Further, the receiving unit 41 receives message registrations regarding messages to be delivered from each member store terminal 200 to each user, and also registers them in the message information database 33.

The acquisition unit 42 acquires various information from each user terminal 50 via the communication unit 20. For example, the acquisition unit 42 acquires account information regarding each user U, follow information on member store accounts, etc. from each user terminal 50. Further, the acquisition unit 42 acquires payment information regarding payments made using the payment application of each user terminal 50 from each user terminal 50 or a store terminal (not shown) of each affiliated store.

The acquisition unit 42 also acquires various display requests from the user terminal 50. For example, the various display requests include a display request for the first screen G11, a display request for the second screen G12, a QR code (registered trademark) display request, and the like. Further, for example, the acquisition unit 42 also acquires position information for information transmitted from each user terminal 50.

The proposal unit 43 proposes to the user U to follow the affiliated store based on the payment history of the electronic payment by the user U. For example, the proposal unit 43 proposes to the user U to follow the affiliated store based on the user U's electronic money payment history and the user U's follow status.

FIG. 8 is a diagram illustrating an example of a proposal screen according to the embodiment. FIG. 8 shows a scene where a completion screen G21 indicating that electronic payment has been completed is displayed on the user terminal 50.

For example, when user U makes an electronic money payment using the user terminal 50, the completion screen G21 displays the store information for which the payment is made (here, "AAA cafe Marunouchi store"). For example, if the user U is not following the affiliated store account of the corresponding store, the suggestion unit 43 suggests the user U to follow the affiliated store account.

For example, the user terminal 50 acquires the content of the proposal by the proposal unit 43 and switches the display from the completion screen G21 to the proposal screen G22. For example, the proposal screen G22 is a screen in which the proposal window Re is displayed superimposed on the completion screen G21. The suggestion window Re displays information that prompts the user U to follow the corresponding member store account and a button for the user U to select whether or not to follow the account.

In other words, in this case, user U can understand the existence of a member store account by making an electronic money payment, and can also immediately follow the corresponding member store account using the suggestion window Re. can.

Note that, for example, the proposal unit 43 may propose a member store account based on an interest score regarding the interests of the users U, which is estimated based on the payment history of each user U, etc.

For example, in this case, the proposal unit 43 will propose to user U an affiliated store account of an affiliated store for which user U's interest score exceeds the threshold value. In this case, the user terminal 50 sends the proposal content from the proposal unit 43 to the user U at any timing such as when the user U opens the payment app or performs a predetermined operation on the payment app. It is also possible to notify the user.

Further, the suggestion unit 43 may suggest a member store account to follow to the user U based on the location information of the user terminal 50. For example, the proposal unit 43 may propose an affiliated store account of an affiliated store within a predetermined range from the current location of the user U, based on the location information of the user terminal 50.

For example, the proposal unit 43 proposes a member store account of a member store near the user U's current location among the member store accounts for which the user U's interest score exceeds the threshold value. In other words, the proposal unit 43 can suggest member store accounts related to stores that can be realistically used by the user U by utilizing the location information.

Note that the proposal unit 43 estimates the living area of the user U based on the history of the location information of the user terminal 50, and proposes member store accounts of member stores within the living area of the user U. Good too.

Further, the suggestion unit 43 may propose an affiliated store account of an affiliated store located within a predetermined range from the user U's home, office, or other base, for example. Note that the proposal unit 43 may determine the base of the user U based on information registered by the user U when creating an account in the payment application, for example.

At this time, the proposal unit 43 may propose an affiliate store account on a brand-by-brand basis, or may propose an affiliate store account on a store-by-store basis. Further, in response to a follow suggestion by the suggestion unit 43, the follow-up may be performed through an operation by the user U, or the follow-up may be performed automatically without an operation by the user U. For example, affiliated store accounts of affiliated stores located around the base of user U may be automatically followed without obtaining user U's permission.

The first providing unit 44 provides list information that displays a list of affiliated stores that the user U has followed on the application, based on the follow information acquired by the acquisition unit 42. For example, the first providing unit 44 provides list information for displaying the first screen G11 on the user terminal 50 in response to a display request regarding the first screen G11.

For example, the first providing unit 44 extracts message information addressed to the user U from the message information database 33 based on the follow information of the user U who is the source of the display request. At this time, the first providing unit 44 may set the display order for displaying each member store account on the first screen G11 based on various conditions. Note that by default, the display order may be set such that the newer the message delivery time, the higher the display order is on the screen.

For example, the first providing unit 44 sets the display order of each member store account based on the payment history of electronic money payments. In this case, for example, the first providing unit 44 sets the display order higher for member store accounts of stores with a higher probability of the user U visiting the store, which is estimated from the payment history of electronic money payments. Further, for example, the first providing unit 44 sets the display order higher for member store accounts of stores closer to the current location of the user U, based on the location information of the user terminal 50.

Further, the first providing unit 44 may set the display order of each member store account based on the content of the message addressed to the user U by the member store account. For example, the first providing unit 44 sets the display order higher for a message with a higher interest score, which is estimated to indicate that the user U is interested in the content of the message.

That is, in this case, in the user terminal 50, the higher the user U's interest score is for a message, the higher the message is displayed on the first screen G11.

Note that the first providing unit 44 may estimate the interest score based on the past usage history of coupons, stamp cards, etc. by the user U, for example. For example, the first providing unit 44 sets the display order of member store accounts of messages related to coupon information to be higher for user U who uses coupons more frequently. In addition, the interest score can be calculated based on arbitrary information such as whether or not the message notified to the user has been opened, the time until the message is opened, the open rate of the message within a certain period of time after the message is notified, and the product page in the message after the message is opened. The estimation may be made based on the presence or absence of a transition to a link of a Web page. For example, the interest score will be high for messages and affiliated stores that are opened immediately after being notified of the message or a link within the message is opened.

Further, when the message has an expiration date set for a coupon, a stamp card, etc., the first providing unit 44 sets the display order higher as the expiration date is shorter. At this time, the first providing unit 44 may set notification information in the user terminal 50 separately from the list information for benefits whose expiration date is approaching. That is, in this case, for example, the corresponding notification information may be displayed on the top screen of the payment application on the user terminal 50. Note that the display order may be set, for example, based on the payment unit price setting by each member store. The display order may be set so that member store accounts with higher payment unit prices are displayed higher. Further, the first providing unit 44 may set the display order in order of message type. For example, in this case, the first providing unit 44 preferentially displays messages of types (coupons, campaigns, etc.) that are frequently opened by users at the top.

In addition, the first providing unit 44 may set the display order based on settings made by the user U. The setting by the user U here is, for example, pinning the affiliated store account on the first screen G11, but the user U himself/herself may set the display order individually. Note that pinning refers to displaying a specific member store account in a fixed position at a predetermined position (for example, at the top of the screen) on the first screen G11.

Further, the first providing unit 44 may set these display order settings for unread messages or for all messages. Regarding unread messages, the first providing unit 44 provides, for example, list information including a summary of the messages to the user terminal 50 that is the source of the display request.

When the user selects a member store listed on the application based on the list information provided by the first provider 44, the second provider 45 sends a message to the user from the member store to the application. Provides message information to be displayed.

For example, when the user U selects a member store account on the first screen G11, the user terminal 50 transmits a display request regarding the message of the corresponding member store account to the information processing device 10.

Based on the display request, the second providing unit 45 extracts the message information of the requested member store account from the message information database 33 and provides it to the user terminal 50.

The user terminal 50 will display the second screen G12 based on the message information received from the second providing unit 45. At this time, for example, the second providing unit 45 may provide message information that allows the user to accept orders from the affiliated store.

Orders here include reservation purchases of products, seat reservations (open table), and the like. Note that the second providing unit 45 may provide message information that can accept menu input. Further, the second providing unit 45 further provides message information that allows advance payment by electronic money payment to be accepted, for example, for orders for which the payment amount is predetermined.

Thereby, the user U can complete a series of operations related to product reservations and electronic money payments through the message information. Furthermore, for example, various processing related to orders and electronic money payments may be performed using the services provided by the electronic payment system, or through the system (other application) provided by each member store. Good too.

[3. Configuration example of information providing device]
Next, a configuration example of the user terminal 50 according to the embodiment will be described using FIG. 9. FIG. 9 is a diagram showing a configuration example of the user terminal 50 according to the embodiment. In addition, below, the case where the user terminal 50 is a smart phone is demonstrated.

As shown in FIG. 9, the user terminal 50 includes a communication section 51, a touch panel 52, a position information acquisition section 53, a storage section 54, and a control section 55.

The communication unit 51 is realized by, for example, a NIC (Network Interface Card). The communication unit 51 connects networks such as various wireless communication networks such as 4G (Generation), 5G, LTE (Long Term Evolution), WiFi (registered trademark), or wireless LAN (Local Area Network), or various wired communication networks. Information is sent and received to and from external devices via the external device.

The touch panel 52 is, for example, a display screen, and is a device that receives user operations on the display screen. For example, the touch panel 52 displays image information input from the control unit 55 and accepts various user operations regarding the displayed image information.

The position information acquisition unit 53 positions the current location of the user terminal 50 based on a positioning signal received by a GPS (Global Positioning System) antenna or the like.

The storage unit 54 is realized by, for example, a semiconductor memory device such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk. For example, the storage unit 54 stores various information provided from the information processing device 10 and various programs related to payment applications.

The control unit 55 is, for example, a controller, and various programs stored in the storage device inside the user terminal 50 use the RAM as a work area using a CPU (Central Processing Unit), an MPU (Micro Processing Unit), etc. This is achieved by executing as .

As shown in FIG. 9, the control unit 55 includes an application execution unit 56. The application execution unit 56 executes a payment application provided by the information processing device 10. For example, the application execution unit 56 executes electronic money payment by transmitting and receiving various information related to electronic money payment to and from the information processing device 10 via the communication unit 51.

Further, the application execution unit 56 displays various information addressed to the user U provided from the information processing device 10 on the touch panel 52, and accepts various operations by the user U on the displayed information. The application execution unit 56 displays, for example, account information regarding member stores provided by the information processing device 10, and receives an operation from the user U regarding whether or not to follow the account.

For example, when the user U follows a member store account, the application execution unit 56 transmits follow information to the information processing device 10. Further, the application execution unit 56 transmits various requests regarding the first screen G11, the second screen G12, etc. to the information processing device 10 based on the operation of the payment application by the user U.

Thereby, the application execution unit 56 displays the first screen G11 and the second screen G12 on the touch panel 52 based on the list information and message information provided from the information processing device 10.

Further, the application execution unit 56 can also receive notification settings for each member store account from the user U. For example, the application execution unit 56 can accept notification settings for each brand-based member store account and store-based member store account.

That is, the user U can turn off notifications (for example, mute) messages related to new product PR from the brand's member store account, while turning on notifications for messages related to new product PR from the store's member store account. For example, in this case, user U can receive a message regarding PR of a new product that will be sold in a limited area.

Further, the application execution unit 56 can also integrate the brand's affiliated store account and the store's affiliated store account in response to an operation by the user U, for example. FIG. 10 is a diagram illustrating an example of affiliated store account integration processing according to the embodiment.

In FIG. 10, the message M11 on the first screen G11 is an affiliated store account of a brand, and the message M11 is an affiliated store account of a store under the brand of the message M11.

In such a case, depending on the user U, it may be preferable to check the message M11 and the message M12 together rather than checking the message M11 and the message M12 individually.

Therefore, if the member store accounts satisfy a predetermined condition, the application execution unit 56 receives an integration operation for integrating multiple member store accounts from the user U, and also integrates the member store accounts for which the integration operation has been accepted. indicate.

In the example shown in FIG. 10, an integrated account is generated by integrating the member store accounts of message M11 and message M12, and an integrated message 13 is generated by integrating message M11 and message M12.

In this case, on the user terminal 50, messages for each member store account before integration will be notified on the integrated account. Thereby, user U can receive messages from multiple member store accounts as messages from one member store account. Note that the example of integrating member store accounts is not limited to the above example, and may be any combination. That is, the user terminal 50 may generate an arbitrary integrated account based on an operation by the user U or the like.

Further, the user terminal 50 may generate an integrated account for any store category such as a restaurant or a sports gym, or may create an integrated account for a store category for each area.

Further, the application execution unit 56 may display a summary of unread messages as an icon, for example, as shown in FIG. 10.

In the figure, examples of icons related to summaries of unread messages include a coupon icon A11 indicating that a coupon is included in the unread message, and a new product icon A12 indicating that a new product PR is included.

In this way, the application execution unit 56 can make the user U easily understand the contents of each message by displaying icons related to summaries of unread messages. Icons related to summaries of unread messages are particularly effective when multiple unread messages are included.

In other words, since the user U can grasp the contents of the unread message in advance from the icon, the user U can save the effort of checking the details of the message.

Further, the application execution unit 56 can also display the first screen G11 for each type of message, for example. FIG. 11 is a schematic diagram regarding display settings according to the embodiment. As shown in FIG. 11, for example, the user U can select the type of message to be displayed on the first screen G11.

The application execution unit 56 transmits information regarding the message type selected by the user U to the information processing device 10, and acquires list information of the corresponding message type from the information processing device 10.

The application execution unit 56 can display a first screen G11 related to coupons, a first screen G11 related to sales, a first screen G11 related to campaigns, etc. based on the list information received from the information processing device 10.

That is, the information processing device 10 generates list information searched by message type, and the user terminal 50 displays the first screen G11 for each message type. This allows the user U to view only messages by type of interest.

Note that the information processing device 10 may provide various message information across each member store account. For example, the information processing device 10 generates a coupon distribution account for each user U that distributes coupons registered by each member store account, and distributes the coupons of each member store account to each user through the coupon account. It may also be provided to the terminal 50.

[4. Processing flow]
Next, a processing procedure executed by the information processing apparatus 10 according to the embodiment will be described using FIG. 12. FIG. 12 is a flowchart illustrating an example of a processing procedure executed by the information processing apparatus 10 according to the embodiment.

As shown in FIG. 12, first, the information processing device 10 provides account information regarding the member store account to the user terminal 50 (step S101). Subsequently, when the user U follows the account information, the information processing device 10 acquires the follow information from the user terminal 50 (step S102).

Subsequently, the information processing device 10 obtains, for example, a request regarding a list of message notifications from the user terminal 50 (step S103), and provides list information to the requesting user terminal 50 based on the obtained request. (Step S104).

Thereafter, the information processing device 10 provides the user terminal 50 with message information regarding the member store account selected by the user U (step S105), and ends the process. Note that the information processing device 10 may set the display order of each member store account regarding the provision of list information in step S104.

[5. Modified example]
In the embodiment described above, the information processing device 10 has explained the case where the second providing unit 45 provides message information subsequent to the list information provided by the first providing unit 44, but the information processing device 10 is not limited to this. The information processing device 10 may provide message information in association with list information.

[6. effect〕
The information processing device 10 according to the embodiment described above includes an acquisition unit 42 that acquires follow information regarding electronic payment member stores that the user has followed on the electronic payment application installed on the user terminal 50; A first providing unit 44 that provides list information for displaying a list of member stores followed by the user on the application based on the follow information acquired by the user; When the user selects a member store listed on the application, the second providing unit 45 provides message information for displaying a message addressed to the user by the member store on the application.

Further, the second providing unit 45 provides message information regarding advertisements of stores or products provided by the stores. Further, the first providing unit 44 provides list information regarding member stores on a brand-by-brand or store-by-store basis.

Further, the first providing unit 44 provides the list information including a summary of the message information, and causes the user terminal to display the summary. Further, the first providing unit 44 causes the user terminal to display an icon indicating the type of message as a summary of the message information.

Further, the first providing unit 44 provides list information in which the display order of member stores is set based on the payment history of the electronic payment by the user. Further, the first providing unit 44 provides list information in which the display order of member stores is set based on the location information of the user terminal.

Further, the first providing unit 44 provides list information by category of message information. Further, the first providing unit 44 provides list information in which the display order is set based on settings by the user.

The information processing device 10 also includes a suggestion unit 43 that suggests following up of member stores to the user based on the history of electronic payments made by the user. Further, the second providing unit 45 provides message information that allows the user to accept orders from member stores. Further, the second providing unit 45 provides message information that allows payment by electronic payment to be accepted.

Through any one or a combination of the above-described processes, the information processing device according to the present application can improve the convenience of the message function in the payment application.

[7. Hardware configuration]
Further, the information processing apparatus 10 and the user terminal 50 according to the embodiments described above are realized by, for example, a computer 1000 having a configuration as shown in FIG. 17. FIG. 13 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing device according to the embodiment. Computer 1000 has CPU 1100, RAM 1200, ROM 1300, HDD 1400, communication interface (I/F) 1500, input/output interface (I/F) 1600, and media interface (I/F) 1700.

CPU 1100 operates based on a program stored in ROM 1300 or HDD 1400, and controls each section. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, programs depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. Communication interface 1500 receives data from other devices via network (communication network) N and sends it to CPU 1100, and sends data generated by CPU 1100 to other devices via network N.

The CPU 1100 connects output devices such as a display and printer, and input devices such as a keyboard and mouse (in FIG. 13, the output devices and input devices are collectively referred to as "input/output devices") via the input/output interface 1600. ). CPU 1100 obtains data from an input device via input/output interface 1600. Further, CPU 1100 outputs the generated data to an output device via input/output interface 1600.

Media interface 1700 reads programs or data stored in recording medium 1800 and provides them to CPU 1100 via RAM 1200. CPU 1100 loads this program from recording medium 1800 onto RAM 1200 via media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. etc.

For example, when the computer 1000 functions as the user terminal 50 according to the embodiment, the CPU 1100 of the computer 1000 realizes the functions of the control unit 130 by executing a program loaded onto the RAM 1200. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired from another device via the network N.

Some of the embodiments of the present application have been described above in detail based on the drawings, but these are merely examples, and various modifications and variations may be made based on the knowledge of those skilled in the art, including the embodiments described in the disclosure section of the invention. It is possible to carry out the invention in other forms with modifications.

[8. others〕
Furthermore, among the processes described in the above embodiments and modified examples, all or part of the processes described as being performed automatically can be performed manually, or may be described as being performed manually. All or part of this processing can also be performed automatically using known methods. In addition, information including the processing procedures, specific names, and various data and parameters shown in the above documents and drawings may be changed arbitrarily, unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Furthermore, each component of each device shown in the drawings is functionally conceptual, and does not necessarily need to be physically configured as shown in the drawings. In other words, the specific form of distributing and integrating each device is not limited to what is shown in the diagram, and all or part of the devices can be functionally or physically distributed or integrated in arbitrary units depending on various loads and usage conditions. Can be integrated and configured.

Furthermore, the above-described embodiments and modifications can be combined as appropriate within a range that does not conflict with the processing contents.

Further, the above-mentioned "section, module, unit" can be read as "means", "circuit", etc. For example, the acquisition unit can be read as an acquisition means or an acquisition circuit.

1 Information processing system 10 Information processing device 20 Communication unit 30 Storage unit 31 User information database 32 Payment information database 33 Message information database 40 Control unit 41 Reception unit 42 Acquisition unit 43 Proposal unit 44 First providing unit 45 Second providing unit 50 User terminal 51 Communication unit 52 Touch panel 53 Location information acquisition unit 54 Storage unit 55 Control unit 56 Application execution unit A Store U User

Claims (18)

an acquisition unit that acquires follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing unit that provides list information that displays a list of the affiliated stores that the user has followed on the application, based on the follow information acquired by the acquisition unit;
When the user selects the member store listed on the application based on the list information provided by the first providing unit, the application displays a message addressed to the user by the member store. a second providing unit that provides message information to be sent;
Equipped with
The first providing unit includes:
The information processing device is characterized in that the information processing device provides the list information in which the display order of the member stores is set according to the store visit probability estimated from the payment history of the electronic payment by the user. an acquisition unit that acquires follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing unit that provides list information that displays a list of the affiliated stores that the user has followed on the application, based on the follow information acquired by the acquisition unit;
When the user selects the member store listed on the application based on the list information provided by the first providing unit, the application displays a message addressed to the user by the member store. a second providing unit that provides message information to be sent;
Equipped with
The first providing unit includes:
Based on the location information of the user terminal, the list information is provided in which the display order of the member stores is set according to the distance between the user terminal and the member store , and the list information is provided by category of the message information. provide
An information processing device characterized by: an acquisition unit that acquires follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing unit that provides list information that displays a list of the affiliated stores that the user has followed on the application, based on the follow information acquired by the acquisition unit;
When the user selects the member store listed on the application based on the list information provided by the first providing unit, the application displays a message addressed to the user by the member store. a second providing unit that provides message information to be sent;
Equipped with
The first providing unit includes:
An information processing device characterized in that the message is notified based on notification settings set by the user for each message type for each member store . an acquisition unit that acquires follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing unit that provides list information that displays a list of the affiliated stores that the user has followed on the application, based on the follow information acquired by the acquisition unit;
When the user selects the member store listed on the application based on the list information provided by the first providing unit, the application displays a message addressed to the user by the member store. a second providing unit that provides message information to be sent;
Equipped with
The first providing unit includes:
providing the list information including a summary of the message information; displaying a list of icons representing the summary on the application ; and providing the list information by category of the message information.
An information processing device characterized by: an acquisition unit that acquires follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing unit that provides list information that displays a list of the affiliated stores that the user has followed on the application, based on the follow information acquired by the acquisition unit;
When the user selects the member store listed on the application based on the list information provided by the first providing unit, the application displays a message addressed to the user by the member store. a second providing unit that provides message information to be sent;
Equipped with
The second providing unit is
Providing the message information that allows payment by electronic payment from the user to the member store to be accepted from the user via message.
An information processing device characterized by: The first providing unit includes:
The information processing device according to any one of claims 1 to 4, wherein the list information regarding the affiliated store is provided on a brand-by-brand basis or on a store-by-store basis. The first providing unit includes:
The information processing apparatus according to claim 1 or 3, wherein the list information is provided for each category of the message information. The first providing unit includes:
The information processing device according to any one of claims 1 to 4, wherein the list information is provided with a display order set based on settings made by the user. An information processing method performed by a computer, the method comprising:
an acquisition step of acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the member stores followed by the user on the application based on the follow information acquired in the acquisition step;
When the user selects the member store listed on the application based on the list information provided in the first providing step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to
including;
The first providing step includes:
An information processing method comprising: providing the list information in which the display order of the affiliated stores is set according to the store visit probability estimated from the electronic payment history of the user. An information processing method performed by a computer, the method comprising:
an acquisition step of acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the member stores followed by the user on the application based on the follow information acquired in the acquisition step;
When the user selects the member store listed on the application based on the list information provided in the first providing step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to
including;
The first providing step includes:
Based on the location information of the user terminal, the list information is provided in which the display order of the member stores is set according to the distance between the user terminal and the member store , and the list information is provided by category of the message information. provide
An information processing method characterized by: An information processing method performed by a computer, the method comprising:
an acquisition step of acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the member stores followed by the user on the application based on the follow information acquired in the acquisition step;
When the user selects the member store listed on the application based on the list information provided in the first providing step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to
including;
The first providing step includes:
An information processing method characterized in that the message is notified based on notification settings set for each message type at each member store by the user. An information processing method performed by a computer, the method comprising:
an acquisition step of acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the member stores followed by the user on the application based on the follow information acquired in the acquisition step;
When the user selects the member store listed on the application based on the list information provided in the first providing step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to
including;
The first providing step includes:
providing the list information including a summary of the message information; displaying a list of icons representing the summary on the application; and providing the list information by category of the message information.
An information processing method characterized by: An information processing method performed by a computer, the method comprising:
an acquisition step of acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the member stores followed by the user on the application based on the follow information acquired in the acquisition step;
When the user selects the member store listed on the application based on the list information provided in the first providing step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to
including;
The second providing step includes:
Providing the message information that allows payment by electronic payment from the user to the member store to be accepted from the user via message.
An information processing method characterized by: an acquisition procedure for acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the affiliated stores followed by the user on the application based on the follow information obtained by the obtaining step;
When the user selects the member store listed on the application based on the list information provided in the first provision step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to be sent;
make the computer run
The first provision procedure is
An information processing program characterized in that the information processing program provides the list information in which the display order of the affiliated stores is set according to the store visit probability estimated from the payment history of the electronic payment by the user. an acquisition procedure for acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the affiliated stores followed by the user on the application based on the follow information obtained by the obtaining step;
When the user selects the member store listed on the application based on the list information provided in the first provision step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to be sent;
make the computer run
The first provision procedure is
Based on the location information of the user terminal, the list information is provided in which the display order of the member stores is set according to the distance between the user terminal and the member store , and the list information is provided by category of the message information. provide
An information processing program characterized by: an acquisition procedure for acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the affiliated stores followed by the user on the application based on the follow information obtained by the obtaining step;
When the user selects the member store listed on the application based on the list information provided in the first provision step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to be sent;
make the computer run
The first provision procedure is
An information processing program characterized in that the information processing program notifies the message based on notification settings set for each message type for each member store by the user. an acquisition procedure for acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the affiliated stores followed by the user on the application based on the follow information obtained by the obtaining step;
When the user selects the member store listed on the application based on the list information provided in the first provision step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to be sent;
make the computer run
The first provision procedure is
providing the list information including a summary of the message information; displaying a list of icons representing the summary on the application; and providing the list information by category of the message information.
An information processing program characterized by: an acquisition procedure for acquiring follow information regarding the electronic payment member store followed by the user on an application related to electronic payment installed on the user terminal;
a first providing step of providing list information for displaying a list of the affiliated stores followed by the user on the application based on the follow information obtained by the obtaining step;
When the user selects the member store listed on the application based on the list information provided in the first provision step, the application displays a message addressed to the user by the member store. a second providing step of providing message information to be sent;
make the computer run
The second provision procedure is
Providing the message information that allows payment by electronic payment from the user to the member store to be accepted from the user via message.
An information processing program characterized by:

Images