JP7327389B2 - Care support system and information processing method - Google Patents

Description

The present invention relates to a care support system that manages information about care support recipients and an information processing method in the care support system.

2. Description of the Related Art Conventionally, there has been proposed a care support system that manages information about care support recipients spending time in facilities such as hospitals and other medical institutions and nursing care facilities. For example, the care management system proposed in Patent Document 1 includes a portable care record terminal for inputting data such as care content, and a host computer that receives the data from the portable care record terminal. Prepare. The host computer extracts and tabulates from the data the communications required for caregiver handoffs. Thereby, a caregiver's handover can be performed smoothly.

JP-A-7-114596

However, in the prior art proposed in Patent Document 1, there is a problem that a caregiver must later create a care diary or the like in the backyard or the like based on the details of care input by a portable care record terminal. Ta. As a result, the caregiver may not be able to concentrate on the on-site nursing care work.

The present invention has been made in view of the above problems, and provides a care support system that enables a care director who directs and supervises staff to easily create records such as care diaries based on care information related to care support recipients. An object is to provide a system and an information processing method.

A care support system according to one aspect of the present invention includes a staff terminal possessed by a staff who takes care of a care support target, and which receives input of care information related to the target by the staff and outputs the care information; A management server that receives and manages the care information output from the staff terminal and outputs recording information for collectively creating a record of a plurality of the care information, and a care director that directs and supervises the staff a director terminal that receives an operation input and receives the recording information output from the management server. The management server has an information processing unit that selects information necessary for creating the record for each predetermined period from among the plurality of care information, and performs processing for collecting the selected information as the record information. Prepare.

An information processing method according to another aspect of the present invention is an information processing method in a care support system, comprising: a step of receiving care information related to a care support target; A step of selecting information necessary to create a record for each and performing a process of compiling the selected information as record information, and a step of outputting the record information to a care director who directs and supervises the staff; including.

According to the configuration of the present invention, information necessary for creating a record for each predetermined period is selected from a plurality of pieces of care information, and the selected information is summarized as record information and output to the director terminal. be done. Therefore, it becomes possible for the care director to easily create a record such as a care diary.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is an explanatory diagram showing a schematic configuration of a facility-type care support system according to an embodiment of the present invention; FIG. 4 is an explanatory diagram schematically showing the state of the living room in which the moving body detection unit of the care support system is installed; 3 is a block diagram showing a schematic configuration of a moving object detection unit; FIG. 4 is a block diagram showing the configuration of an optical detection section of the moving body detection unit; FIG. BRIEF DESCRIPTION OF THE DRAWINGS It is explanatory drawing which shows the structure of a general|schematic of a visit type care support system. 3 is a block diagram showing the configuration of a management server; FIG. 4 is a flow chart showing the flow of information processing in the care support system of Example 1. FIG. 9 is a flow chart showing the flow of information processing in the care support system of Example 2. FIG.

An embodiment of the present invention will be described below with reference to the drawings. In addition, this invention is not limited to the following contents.

In this embodiment, the staff refers to workers who engage in medical care, nursing care, or nursing, such as doctors, caregivers (caregivers), nurses, and the like. A care support target person is a person who resides in a room (including a sick room) of a hospital, nursing care facility, or the like, and refers to a care recipient, patient, or the like who is to be cared for by staff. In addition, a care support target person may be called simply a "target person." Further, in the following description, the care support target person is a "resident" of a nursing facility or the like. Care refers to caring for a resident with regard to medical care, care or nursing.

The care support system of this embodiment is roughly classified into a facility type and a visiting type (including a visiting medical care type, a visiting nursing care type, and a visiting nursing type). Each type of care support system will be described in turn below.

[Care support system (facility type)]
FIG. 1 is an explanatory diagram showing a schematic configuration of a facility-type care support system 1 according to an embodiment. The care support system 1 is a system for supporting the daily life of a resident in a care facility or the like, and is also called a monitoring system. Here, as an example, a case where the care support system 1 is constructed in a nursing facility S will be described. A nursing facility S is provided with a staff station 100 and a living room 101 .

The staff station 100 is a so-called station for staff members T who support the lives of the residents who spend their time in the living room 101 . The care support system 1 includes a management server 100a installed in a staff station 100. FIG. The management server 100a is connected via a communication line 200 so as to be communicable with a moving body detection unit 10 installed in a living room 101, which will be described later. The management server 100a includes a central processing unit (CPU).

The management server 100a receives various information output from the moving body detection unit 10 via the communication line 200 and manages the information. Various types of information output from the moving object detection unit 10 are, for example, captured images in the living room 101 and biometric information of the resident (eg, detection information such as vital data indicating respiratory status). The management server 100a displays the received information on the display unit 100b ₁ . As a result, the staff T can see the information displayed on the display section 100b ₁ in the staff station 100 and grasp the condition of the resident (for example, the presence or absence of a fall or the breathing condition). The display unit 100b ₁ can be composed of, for example, a display of a personal computer 100b communicably connected to the management server 100a. Note that the management server 100a may be configured integrally with the personal computer 100b.

The communication line 200 includes, for example, a wired LAN (Local Area Network), a wireless LAN, an Internet line, a communication dedicated line for mobile phones, and the like. The communication line 200 is connected to an access point AP (for example, a beacon) capable of communicating with a staff terminal 300 possessed (carried) by the staff T. FIG. The access point AP is installed in the nursing facility S corresponding to each living room 101, for example. Note that the access point AP may be installed in common in a plurality of living rooms 101 .

The care support system 1 includes a staff terminal 300 owned by and used by the staff T. As shown in FIG. The staff terminal 300 is communicably connected to the management server 100a and a director terminal 400, which will be described later, via a communication line 200. FIG. The staff terminal 300 receives the notification output from the management server 100a and outputs (displays) it on the screen of the staff terminal 300. FIG. Also, the staff terminal 300 may output the notification by voice, light from a light emitter, or the like.

As the staff terminal 300, for example, a tablet terminal, a multifunctional portable terminal such as a smart phone, a notebook personal computer, or the like can be assumed. By operating the staff terminal 300, the staff T can access the management server 100a and obtain various information. Furthermore, the staff T can acquire information output from the management server 100a and display it on the screen of the staff terminal 300 to grasp the status of the resident. Although only one staff member T is illustrated in FIG. 1, there may be a plurality of staff member T. In this case, each of the plurality of staff T can acquire information by operating the staff terminal 300 owned by the staff T and accessing the management server 100a.

The staff terminal 300 has an input unit for receiving an input operation by the staff member T. FIG. As a result, the staff terminal 300 accepts input of care information provided by the staff member T. FIG. Furthermore, the staff terminal 300 outputs the care information to the management server 100a or the director terminal 400, which will be described later. Details of the care information will be described later.

The care support system 1 includes a director terminal 400 used by a care director D. FIG. As with the staff terminal 300 , the director terminal 400 is composed of, for example, a tablet terminal, a multifunctional mobile terminal such as a smartphone, or a laptop personal computer, and is connected to the staff terminal 300 via the communication line 200 so as to be communicable. ing. Director terminal 400 accepts an operation input by care director D. FIG.

Here, the care director D gives instructions and advice to at least one staff member T regarding the care of the resident and work other than care (for example, replenishment of equipment, cleaning of the room, etc.), and directs and supervises the staff member T. Refers to an instructor (supervisor) who When the care director D operates the director terminal 400 to input instruction information, the instruction information is transmitted from the director terminal 400 to the staff terminal 300 via the communication line 200 . By displaying the received instruction information on the screen of the staff terminal 300, the staff T can perform work such as appropriate care based on the instruction information.

The director terminal 400 is also communicably connected to the management server 100a via the communication line 200. FIG. As a result, the care director D can operate the director terminal 400 to set and change the operation of the management server 100a. In addition, the director terminal 400 can output instruction information relating to the arrangement of the staff T, work, etc. to the management server 100a.

The director terminal 400 receives record information related to care for residents output from the management server 100a. The record information is information necessary for collecting a plurality of pieces of care information related to a resident and creating records such as care diaries, weekly reports, and monthly reports. The care director D can create a record such as a care diary based on the record information that the director terminal 400 receives from the management server 100a. Details of the recorded information will be described later.

Care support system 1 may include voice communication devices 601 and 602 . Voice communication devices 601 and 602 are, for example, so-called intercoms (intercommunication type private telephones), which are possessed by staff T and care director D, respectively. Voice communication devices 601 and 602 are devices for performing voice communication between staff T and care director D. FIG.

At least one living room 101 is provided in the nursing facility S, and FIG. 1 shows a case where two living rooms 101 are provided as an example. In a living room 101, one bed 102 used by a resident is installed. As the living room 101, a single room is assumed here, but a multi-bed room such as a two-person room or a four-person room may also be used. In the case of a multi-bed room, beds 102 are installed for the number of residents who spend time in the living room 101 .

A call button 103 is installed in each living room 101 . The call button 103 is an operation unit that outputs a call signal for calling the staff member T who takes care of the resident according to the resident's input operation, and is connected to the communication line 200 . When the resident operates (for example, presses) the call button 103 as necessary in an emergency, the call signal of the call button 103 is input to the management server 100a via the communication line 200. FIG. The management server 100a notifies the director terminal 400 of the call request based on this call signal. As a result, the care director D can operate the director terminal 400 to transmit the instruction information to the staff terminal 300 of the staff T who can rush to the resident.

FIG. 2 is an explanatory view schematically showing the interior of a living room 101 in which the moving body detection unit 10 of the care support system 1 is installed. As shown in FIGS. 1 and 2, the moving body detection unit 10 is installed on the ceiling 101a of each living room 101 and connected to the communication line 200 so as to be communicable. Note that when a plurality of beds 102 are installed in the living room 101 , the number of moving body detection units 10 corresponding to the number of beds 102 in the living room 101 is installed.

[Moving body detection unit]
Next, the moving body detection unit 10 will be described. FIG. 3 is a block diagram showing a schematic configuration of the moving object detection unit 10. As shown in FIG. The moving body detection unit 10 is installed in the living room 101 of the resident, and is a non-contact sensor that detects the state of the resident (eg, biometric information) in the living room 101 without contacting the resident and outputs detection information. The moving object detection unit 10 includes an image recognition system 20 , a radio wave detection section 30 and a unit control section 40 . The moving object detection unit 10 is also called a sensor box because it includes various sensors such as the radio wave detection unit 30 and an optical detection unit 23 to be described later.

(Radio wave detector)
The radio wave detection unit 30 is a sensor that detects the state of the resident in the living room 101 by emitting and receiving radio waves. The radio wave detection unit 30 includes a radiation unit and a reception unit (not shown), and is composed of, for example, a microwave Doppler sensor that emits microwaves in the 24 GHz band and receives Doppler-shifted reflected waves reflected by the resident. As a result, the radio wave detection unit 30 can detect the resident's respiratory state (breathing rate), sleeping state, heart rate, etc. as biological information (vital data) from the received reflected waves.

In addition, when the resident is breathing (including during sleep), minute movements of the body (micromotion) are caused by the resident's breathing. Therefore, detecting the resident's breathing state and sleep state is the same as detecting the resident's micro-body movements. From this, it can be said that the radio wave detection unit 30 functions as a micro-motion detection unit that detects the micro-motion of the resident (examinee).

In addition, the radio wave detection unit 30 emits radio waves (microwaves), and compares the frequency of the radio waves (reflected waves) reflected by the resident with the frequency of the radiated radio waves, thereby detecting the movement of the resident's body ( body movement) can also be detected. Note that the radio wave detection unit 30 may be a sensor that detects only one of body motion and micro-body motion.

(Unit control part)
The unit control section 40 controls the operations of the image recognition system 20 and the radio wave detection section 30, performs image processing and signal processing on the information obtained from the image recognition system 20 and the radio wave detection section 30, and displays the obtained results. It is a control board that outputs to the management server 100a as detection information regarding the state of the resident.

The unit control section 40 includes a main control section 41 , a signal processing section 42 , an interface section 43 , a storage section 24 and an image recognition section 25 . Although the storage section 24 and the image recognition section 25 are provided in the unit control section 40 here, they may be provided independently of the unit control section 40 .

The main control section 41 is composed of a CPU that controls the operation of each section in the moving body detection unit 10 . The signal processing unit 42 and the image recognition unit 25 may be configured by the CPU described above (or may be integrated with the main control unit 41), or may be configured by another calculation unit or a circuit that performs specific processing. may be

The signal processing unit 42 processes a signal output from the optical detection unit 23 of the image recognition system 20 (for example, an image signal) or a signal output from the radio wave detection unit 30 (for example, a signal relating to respiratory condition) according to a predetermined algorithm. signal processing based on Information obtained by signal processing is used for image recognition in the image recognition system 20 (particularly, the image recognition unit 25).

A network cable (not shown) of the communication line 200 is electrically connected to the interface section 43 . Information about the state of the resident detected by the moving body detection unit 10 based on images and microwaves is transmitted to the management server 100a via the interface section 43 and the communication line 200. FIG.

(Image recognition system)
The image recognition system 20 includes an illumination section 21 , an illumination control section 22 and an optical detection section 23 .

The illumination unit 21 includes an LED (Light Emitting Diode) that emits infrared rays (for example, near-infrared light) so as to enable photographing in the dark. The lighting unit 21 is arranged on the ceiling part 101 a of the living room 101 and illuminates the inside of the living room 101 . For example, the illumination unit 21 has a plurality of LEDs and illuminates the floor surface 101b (see FIG. 2) in the living room 101 and the wall connecting the ceiling unit 101a and the floor surface 101b. The control of illumination (emission of infrared light) by the illumination unit 21 is performed by the illumination control unit 22 .

The optical detection unit 23 is an image capturing unit that captures the interior of the living room 101 under the illumination of the illumination unit 21 to acquire an image, and in particular, captures an infrared image of the resident in the living room 101 to acquire an infrared image. sensor. Furthermore, the optical detection unit 23 can also acquire a photographed image of the staff T's care situation. The information (image data) of the photographed image in the living room 101 acquired by the optical detection unit 23 is temporarily stored in the storage unit 24, which will be described later. sent to. The details of the configuration of the optical detection unit 23 are as follows.

FIG. 4 is a block diagram showing the configuration of the optical detection section 23 of the moving body detection unit 10. As shown in FIG. The optical detection unit 23 is arranged adjacent to the lighting unit 21 on the ceiling part 101a of the living room 101, and acquires an image of a right-up viewpoint whose visual field direction is directly below. The optical detection unit 23 includes a lens 51 , an imaging device 52 , an AD (Analog/Digital) conversion unit 53 , an image processing unit 54 and a control calculation unit 55 .

The lens 51 is, for example, a fixed focal length lens, and is composed of a general super-wide-angle lens or fish-eye lens. A lens with a diagonal angle of view of 150° or more can be used as the ultra-wide-angle lens. This makes it possible to photograph the interior of the room 101 from the ceiling 101a toward the floor 101b.

The imaging element 52 is configured by an image sensor such as a CCD (Charge Coupled Device) or a CMOS (Complementary Metal Oxide Semiconductor). The imaging device 52 is configured without an IR cut filter so that the condition of the resident can be detected as an image even in a dark environment. An output signal from the imaging element 52 is input to the AD conversion section 53 .

The AD converter 53 receives an analog image signal of an image captured by the imaging element 52 and converts the analog image signal into a digital image signal. A digital image signal output from the AD conversion unit 53 is input to the image processing unit 54 .

The image processing unit 54 receives the digital image signal output from the AD conversion unit 53, and executes image processing such as black correction, noise correction, color interpolation, and white balance on the digital image signal. The image-processed signal output from the image processing unit 54 is input to the image recognition unit 25 .

The control calculation unit 55 performs calculations such as AE (Automatic Exposure) related to the control of the image sensor 52 and controls the exposure time and gain of the image sensor 52 . Further, the control calculation unit 55 performs calculations such as suitable light amount setting and light distribution setting for the lighting unit 21 as necessary, and also executes control. Note that the control calculation unit 55 may have the function of the illumination control unit 22 described above.

The image recognition system 20 further includes the storage section 24 and the image recognition section 25 described above.

The storage unit 24 is a memory that stores control programs executed by the unit control unit 40 and various kinds of information, and is composed of, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), a non-volatile memory, and the like.

The image recognition unit 25 performs image recognition processing on the image data of the captured image acquired by the optical detection unit 23 . More specifically, the image recognition unit 25 extracts, for example, the contour of the object from the image data after the image processing unit 54 of the optical detection unit 23 has executed the image processing, and determines the shape by a method such as pattern matching. image recognition processing that recognizes the Thereby, the image recognition unit 25 can recognize the state of the resident in the living room 101 . As the state of the resident in the living room 101, it can be assumed that the resident is getting up, getting out of bed, getting into bed (bed resting), falling over, and the like. In addition, the image recognition unit 25 can recognize the shape of a person's head by pattern matching or the like. ) can also be detected (grasped).

[Care support system (visit type)]
FIG. 5 is an explanatory diagram showing a schematic configuration of the visit-type care support system 1. As shown in FIG. In the visit-type care support system 1, the above-described moving object detection unit 10 is installed in the home (for example, living room 110) of each resident whose health is managed, such as a resident and a person being cared for. Each moving body detection unit 10 is configured to be communicably connected to a management server 100a and a director terminal 400 via a communication line 200. As shown in FIG. The visit-type care support system 1 has the same basic configuration as the facility-type care support system 1 except that a moving body detection unit 10 is installed in each building.

In the visit-type care support system 1, it is desirable that the staff terminal 300 possessed by the staff T has a position recognition function using, for example, GPS (Global Positioning System). In this case, the management server 100a can communicate with the staff terminal 300 to determine the location of the staff terminal 300. FIG.

[Detailed configuration of the management server]
Next, a detailed configuration of the management server 100a will be described. Although the facility-type care support system 1 will be described below as an example, the same configuration can be applied to the visit-type care support system 1 as well.

FIG. 6 is a block diagram showing the configuration of the management server 100a. The management server 100 a includes a storage unit 501 , a communication unit 502 , an information processing unit 503 and a control unit 504 .

The storage unit 501 is configured by, for example, a hard disk, and stores various information output from the moving body detection unit 10, voice information related to voice communication between the staff member T and the care director D, programs executed by the control unit 504, and the like. . Various types of information transmitted from the moving body detection unit 10 include, for example, the resident's daily body temperature, body movement (including movement, number of movements per unit time, amount of movement), minute body movement (breathing rate), pulse , blood pressure, sleep state, and other biological information (vital data), and information such as captured images acquired by the optical detection unit 23 and image recognition results by the image recognition unit 25 . Note that these various types of information may be output from the moving body detection unit 10 to the management server 100a in response to an information transmission request from the management server 100a (for example, the overall control unit 511), or may be automatically sent from the moving body detection unit 10. may be output to the management server 100a.

The storage unit 501 stores information regarding the resident, the room 101 (for example, room number), the resident's care plan, and the resident's degree of need for care (for example, degree of care) as management information for caring for the resident in the room 101. are stored in association with each other. This management information is input by operating the personal computer 100b connected to the management server 100a or the director terminal 400, for example. Among the management information, the resident's care plan indicates a schedule of care that the staff member T should perform. Among the management information, care can be assumed to include, for example, assistance in taking meals and water, assistance in dressing after waking up, hair styling, washing, etc., assistance in taking medicine, and the like. Regarding the schedule of care to be provided by the staff T, the management information includes the staff T's schedule information. In the schedule information, for example, daily or weekly work schedules of staff members T are set in advance.

In addition, the management information includes care information input by the staff T in caring for the residents. The care information is input to the staff terminal 300 by staff T, for example, at the site of care. The management server 100a receives the care information output from the staff terminal 300, stores it in the storage unit 501, and manages it.

The care information includes, for example, food intake information, water intake information, excretion information, biological information (vital data), emotion information, medication information, and the like of the resident. Meal intake information can be assumed to include, for example, the types (names) of staple food and side dish eaten by the resident, the ratio of the amount of main meal to the amount of side dish, and the like. As water intake information, for example, the previous amount of water intake, the amount of water intake per day, the number of times of water intake per day, etc. can be assumed. As excretion information, for example, the presence or absence of excretion, the amount of urine, the amount of excretion, the quality of feces, the method, etc. can be assumed. Regarding the excretion information, if the resident wears nursing care diapers (pads), staff T visually checks the inside of the diapers when changing the nursing care diapers, and records the information as care information. be able to. On the other hand, when the resident is not wearing nursing care diapers, the resident's remarks regarding excretion information may be recorded as care information. As biological information (vital data), for example, body temperature, blood pressure, pulse, blood oxygen concentration, etc. can be assumed. As emotional information, for example, a resident's facial expression, state, and the like can be assumed. As the medication information, for example, it is possible to assume the type of medication, medication time, and the like.

The management information also includes information grasped and input by the care director D in an area other than the care site. This information is input by the care director D, for example, by operating the director terminal 400 or the personal computer 100b, and is stored and managed in the storage unit 501 of the management server 100a. The information input by the care director D in the area other than the care site includes, for example, the resident's outing information, room cleaning information, consultation information, care diary, and the like. As out-of-home information, for example, presence or absence of going out, destination, departure time, return time, etc. can be assumed. As the room cleaning information, for example, it is possible to assume whether or not the room is cleaned, the change of linen, the making of the bed, the arrangement of the clothes, and the like. As the consultation information, for example, it is possible to assume whether or not the patient has received a consultation, the name of the medical institution (doctor's name), whether it is an outpatient visit or a home visit, and the like.

The communication unit 502 is an interface for inputting/outputting information between external devices such as the moving object detection unit 10, the call button 103, the staff terminal 300, the director terminal 400, and the voice communication devices 601 and 602. FIG. A communication unit 502 includes a transmission circuit, a reception circuit, an antenna, and the like.

The management server 100a receives and manages the detection information output from the moving body detection unit 10, the call signal output from the call button 103, and the instruction information output from the director terminal 400 via the communication unit 502. FIG. In addition, the management server 100a receives care information output from the staff terminal 300 via the communication unit 502 and manages it. Furthermore, the management server 100a outputs a notification related to the work of the staff member T to the staff terminal 300 via the communication unit 502, and sends record information to the director terminal 400 for collectively creating a record of a plurality of pieces of care information. Output for The management server 100 a can also acquire voice information related to voice communication between the staff T and the care director D using the voice communication devices 601 and 602 via the communication unit 502 .

The information processing unit 503 is composed of, for example, a CPU, selects information necessary for creating a record for each predetermined period from a plurality of pieces of care information received from the staff terminal 300, and records the selected information. Perform processing to summarize as information. Records for each predetermined period can be assumed to include, for example, nursing care diaries, weekly reports, and monthly reports. The information processing unit 503 stores the information necessary for these records in the storage unit 501, such as the resident's meal intake information, water intake information, excretion information, biological information (vital data), emotion information, and medication information. and other care information, create tabular data, for example, and summarize it as record information. This record information is transmitted to the director terminal 400 .

Note that the information processing section 503 can also use voice information related to voice communication between the staff member T and the care director D as the care information. Furthermore, the information processing unit 503 can also use a photographed image of the state of care by the staff member T as the care information. The information processing unit 503 includes audio information or a captured image in the recording information as necessary.

The information processing unit 503 uses the voice information as care information in association with the care scheduled at the time when the voice data (voice information) was stored in the storage unit 501 based on the schedule information, for example. For example, when there is voice data stored in the storage unit 501 at a time close to the input time of the care information input to the staff terminal 300 by the staff T, the information processing unit 503 associates the care information with the voice data. I do. The same applies to image data (photographed images). For example, when there is voice data or image data related to care information summarized in tabular data, the information processing unit 503 attaches these data to the data in tabular form, or stores the location of these data in the tabular form. By describing it in the data of the format, it is further summarized as recorded information.

The control unit 504 includes an overall control unit 511 and a notification control unit 512 . The general control unit 511 is composed of, for example, a CPU, and controls the operation of each unit of the entire management server 100a. The notification control unit 512 is composed of, for example, a CPU, and controls notification of information from the management server 100 a to the staff terminal 300 .

Note that the overall control unit 511 and the notification control unit 512 may be configured by the same CPU. Also, the control unit 504 may be configured to include the information processing unit 503 in the same manner as the overall control unit 511 and the notification control unit 512 . Further, the information processing unit 503, the overall control unit 511, and the notification control unit 512 are each configured by, for example, a CPU, but various functions may be realized in software by arithmetic processing of the CPU. may be realized by an electrical hardware circuit.

Next, an example of the care support system 1 of the present embodiment and an information processing method in the care support system 1 will be described. For convenience of explanation, it is assumed that an access point AP is installed corresponding to one living room 101 in the nursing facility S.

FIG. 7 is a flow chart showing the flow of information processing in the care support system 1 of the first embodiment. When the care support system 1 of the first embodiment starts operating, the management server 100a receives care information output from the staff terminal 300 (step S11). When the staff terminal 300 accepts input of care information by the staff T, the staff terminal 300 sequentially outputs the care information to the management server 100a. Care information is stored in the storage unit 501 .

Next, the information processing unit 503 selects information necessary for recording, for example, a care diary for each predetermined period from among the plurality of pieces of care information stored in the storage unit 501, and stores the selected information. They are put together as record information (step S12). For example, the information processing unit 503 may perform a process of selecting necessary information for the care diary every time care information is received from the staff terminal 300, or may continue to receive care information until a predetermined time, and receive a plurality of care information at that time. Of the care information, necessary information for the care diary may be selected and put together. The recorded information is summarized as, for example, tabular data.

Next, the management server 100a outputs the record information compiled by the information processing section 503 to the director terminal 400 via the communication section 502 (step S13). The recorded information may be automatically output to the director terminal 400 at a predetermined time, or may be output to the director terminal 400 in response to a transmission request from the director terminal 400 . Then, the operation of the care support system 1 ends.

According to the configuration of the first embodiment, in the care support system 1, information necessary for creating a record such as a care diary is selected from a plurality of pieces of care information, and the selected information is used as record information. , for example, tabular data, and the record information is output to the director terminal 400 . As a result, the care director D can easily create a record such as a care diary based on the record information received by the director terminal 400 . In other words, the staff member T does not need to create records such as a care diary, so that the burden is reduced and the staff member can concentrate on on-site care work. Therefore, it is possible to implement suitable care support for residents.

FIG. 8 is a flow chart showing the flow of information processing in the care support system 1 of the second embodiment. A detailed description of the same processing as in the first embodiment will be omitted. When the care support system 1 of the second embodiment starts operating, the management server 100a receives care information output from the staff terminal 300 (step S21).

Next, the information processing unit 503 searches the storage unit 501 for voice information or captured images that can be used as care information (step S22). For example, when voice communication is performed between the staff member T and the care director D while the staff member is in the cafeteria, the voice information is associated with the care of the resident in the cafeteria and used as care information. Further, for example, when the interior of the living room 101 is photographed by the optical detection unit 23 when the staff T is in the living room 101, the photographed image is associated with the care of the resident in the living room 101 and used as care information.

Next, the information processing unit 503 selects information necessary for recording, for example, a care diary for each predetermined period from among the plurality of pieces of care information stored in the storage unit 501, and stores the selected information. They are put together as record information (step S23). At this time, the information processing unit 503 can use voice information between the staff T and the care director D and a photographed image of the care situation by the staff T as the care information. The information processing unit 503 includes audio information or a captured image in the recording information as necessary.

According to the configuration of the second embodiment, in the care support system 1, voice information between the staff member T and the care director D is used as care information. As a result, the care director D can acquire more detailed care information based on the conversation with the staff member T stored as voice information. Further, staff T can communicate such detailed care information to care director D without entering it into staff terminal 300 . Therefore, the care director D can easily create a more detailed record such as a care diary. And the burden on the staff T can be greatly reduced.

Further, according to the configuration of the second embodiment, in the care support system 1, a photographed image obtained by photographing the care situation by the staff member T is used as care information. As a result, the care director D can obtain more detailed care information by viewing the care situation by the staff member T from the photographed image. Further, staff T can communicate such detailed care information to care director D without entering it into staff terminal 300 . Therefore, the care director D can easily create a more detailed record such as a care diary. And the burden on the staff T can be greatly reduced.

〔others〕
Although the embodiment of the present invention has been described above, the scope of the present invention is not limited to this, and various modifications can be made without departing from the gist of the invention.

INDUSTRIAL APPLICABILITY The present invention can be used, for example, in a care support system that supports residents in their daily lives.

1 care support system 10 moving body detection unit 23 optical detection unit 100 staff station 100a management server 101 living room 300 staff terminal 400 director terminal 502 communication unit 503 information processing unit 601, 602 voice communication device D care director T staff

Claims (4)

A staff terminal possessed by a staff who takes care of a care support target, and which receives input of care information related to the care support target by the staff and outputs the care information;
a management server that receives and manages the care information output from the staff terminal and outputs record information for collectively creating a record of a plurality of the care information;
a director terminal that receives an operation input from a care director who directs and supervises the staff and receives the recorded information output from the management server;
a voice communication device for performing voice communication between the staff and the care director;
including
The care information includes meal intake information, water intake information, excretion information, biological information, emotional information, and medication information of the care support subject,
The records include care diaries, weekly reports, or monthly reports;
The recorded information includes tabular data,
The management server is
an information processing unit that performs a process of selecting information necessary for creating the record for each predetermined period from among the plurality of care information and collecting the selected information as the record information ;
a storage unit that stores voice information related to the voice communication;
with
The information processing unit
Associating the care performed at the time when the voice information was stored in the storage unit with the voice information,
When the voice information related to the information to be included in the recorded information is stored in the storage unit, the voice information is included in the recorded information as the care information.
A care support system characterized by: A staff terminal possessed by a staff who takes care of a care support target, and which receives input of care information related to the care support target by the staff and outputs the care information;
a management server that receives and manages the care information output from the staff terminal and outputs record information for collectively creating a record of a plurality of the care information;
a director terminal that receives an operation input from a care director who directs and supervises the staff and receives the recorded information output from the management server;
an optical detection unit that acquires a photographed image of the care situation by the staff;
including
The care information includes meal intake information, water intake information, excretion information, biological information, emotional information, and medication information of the care support subject,
The records include care diaries, weekly reports, or monthly reports;
The recorded information includes tabular data,
The management server is
an information processing unit that performs a process of selecting information necessary for creating the record for each predetermined period from among the plurality of care information and collecting the selected information as the record information;
a storage unit that stores the captured image;
with
The information processing unit
associating the care performed at the time when the captured image was stored in the storage unit with the captured image;
When the photographed image related to the information to be included in the record information is stored in the storage unit, the photographed image is included in the record information as the care information.
A care support system characterized by : A computer-based information processing method in a care support system including a computer,
a step of receiving care information related to a care support target;
Acquiring voice information related to voice communication between staff who care for the care support recipient and a care director who directs and supervises the staff;
a step of selecting information necessary for creating a record for each predetermined period from among the plurality of care information, and performing a process of collecting the selected information as record information;
outputting the recorded information to the care director;
including
The care information includes meal intake information, water intake information, excretion information, biological information, emotional information, and medication information of the care support subject,
The records include care diaries, weekly reports, or monthly reports;
The recorded information includes tabular data,
In the step of performing the process of putting together the recorded information,
Associating the care performed at the time when the voice communication was performed with the voice information,
including the voice information related to the information to be included in the recorded information as the care information in the recorded information
An information processing method characterized by: A computer-based information processing method in a care support system including a computer,
a step of receiving care information related to a care support target;
a step of acquiring a photographed image of a care situation taken by a staff member who takes care of the care support target person;
a step of selecting information necessary for creating a record for each predetermined period from among the plurality of care information, and performing a process of collecting the selected information as record information;
outputting the recorded information to the care director;
including
The care information includes meal intake information, water intake information, excretion information, biological information, emotional information, and medication information of the care support subject,
The records include care diaries, weekly reports, or monthly reports;
The recorded information includes tabular data,
In the step of performing the process of putting together the recorded information,
associating the care performed at the time when the captured image was captured with the captured image;
An information processing method , wherein the photographed image related to the information to be included in the record information is included in the record information as the care information .

Images