JP7293440B2 - Program, information processing method, and information processing system - Google Patents

Description

The present invention relates to a program, an information processing method, and an information processing system.

2. Description of the Related Art Conventionally, techniques for searching for products or services using the Web or applications provided by companies are known.

In recent years, chatbots, etc., which exchange chats with users using artificial intelligence (AI) natural language processing (NLP) and natural language understanding (NLU) technology is known. Also, a technique of making reservations for various services using this chatbot is known. In this case, for example, the user invites the chatbot to the chat room, chats with the chatbot, and searches for products and services.

JP 2016-071889 A

However, the conventional technology has a problem that depending on the accuracy of processing results such as natural language understanding by AI, it may not be possible to appropriately provide the service desired by the user. Further, in the conventional technology, no consideration is given to the case where a group including a plurality of users searches for products or services.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a program, an information processing method, and an information processing system that allow a group including a plurality of users to use extended functions with a simple operation. .

A program according to an embodiment of the present invention comprises means for causing a processor of a terminal used for providing a message service to display a talk room containing messages sent and received with other users on the display of the terminal, and a candidate stamp. means for displaying on the display unit; means for transmitting information for displaying the stamp determined based on the input to the candidate stamp to another user through the communication unit of the terminal; and associating the determined stamp with the stamp. means for displaying the received search command in the talk room, and means for displaying in the talk room, based on user input, search results using search information based on the search command.
Further, an information processing method according to an embodiment of the present invention is an information processing method for a terminal used for providing a message service, in which a talk room containing messages sent and received with other users is displayed on the display of the terminal. displaying the candidate stamps on the display unit; transmitting information for displaying the stamps determined based on the input to the candidate stamps to other users through the communication unit of the terminal; displaying a search command associated with the stamp together with the stamp in the talk room; and based on user input, displaying search results using search information based on the search command in the talk room.
Further, an information processing system according to an embodiment of the present invention is an information processing system used to provide a message service, displays a talk room containing messages sent and received with other users, and displays candidate stamps. and a transmission control unit for transmitting information for displaying the stamp determined based on the input to the candidate stamp to the other user, the display control unit transmitting the determined stamp together with the Displaying a search command associated with the stamp in the talk room, and displaying in the talk room a search result using search information based on the search command based on user input;
It is characterized by
Further, a program according to an embodiment of the present invention includes means for causing a processor of a terminal used for providing a message service to display a talk room containing messages sent and received with other users on a display unit of the terminal; means for displaying the stamp on the display unit; means for transmitting information for displaying the stamp determined based on the input for the candidate stamp to another user through the communication unit of the terminal; It functions as a means for displaying in the talk room a search result using the search information associated with the stamp received, and a means for displaying in the talk room the user's processing result for the search result.
Further, an information processing method according to an embodiment of the present invention is an information processing method for a terminal used for providing a message service, in which a talk room containing messages sent and received with other users is displayed on the display of the terminal. displaying the candidate stamp on the display unit; transmitting information for displaying the stamp determined based on the input for the candidate stamp to another user through the communication unit of the terminal; and displaying, in the chat room, search results using the search information associated with the determined stamp, and displaying, in the chat room, the user's processing results for the search results.
Further, an information processing system according to an embodiment of the present invention is an information processing system used to provide a message service, displays a talk room containing messages sent and received with other users, and displays candidate stamps. and a transmission control unit for transmitting information for displaying the stamp determined based on the input for the candidate stamp to other users, wherein the display control unit determines based on the user input The present invention is characterized in that search results using the search information associated with the stamps that have been stamped are displayed in the talk room, and the user's processing results for the search results are displayed in the talk room.

According to the present invention, it is possible to provide a program, an information processing method, and an information processing system that allow a group including a plurality of users to use an extended function with a simple operation.

1 illustrates a configuration of a communication system in one aspect of an embodiment; FIG. It is a figure which shows an example of the sequence of a process of the communication system which concerns on embodiment. 6 is a flow chart showing an example of processing of the terminal according to the first embodiment; FIG. 4 is a diagram showing an example (part 1) of a display screen on the terminal according to the first embodiment; FIG. 10 is a diagram showing an example (part 2) of a display screen on the terminal according to the first embodiment; FIG. 10 is a diagram showing an example (part 3) of a display screen on the terminal according to the first embodiment; FIG. 10 is a diagram showing an example (part 4) of a display screen on the terminal according to the first embodiment; FIG. 10 is a diagram showing an example (No. 5) of a display screen on the terminal according to the first embodiment; It is a figure which shows an example of stamp information. FIG. 3 is a diagram showing an example (part 1) of a display screen of a website of an external server on the terminal according to the first embodiment; FIG. 3 is a diagram showing an example (part 2) of a display screen of a website of an external server on the terminal according to the first embodiment; FIG. 10 is a diagram showing an example (part 3) of a display screen of a website of an external server on the terminal according to the first embodiment; FIG. 10 is a diagram showing an example (part 1) of a display screen of a processing request result in the terminal according to the first embodiment; FIG. 10 is a diagram showing an example (part 2) of a display screen of a processing request result in the terminal according to the first embodiment; FIG. 10 is a diagram showing an example of a processing sequence of the communication system 1 according to the second modified example of the first embodiment; FIG. 11 is a flow chart showing an example of processing of the terminal 20A according to the second modified example of the first embodiment; FIG. 9 is a flow chart showing an example of processing of a terminal according to the second embodiment; FIG. 10 is a diagram showing an example (part 1) of a display screen on a terminal according to the second embodiment; FIG. 10 is a diagram showing an example (part 2) of a display screen on the terminal according to the second embodiment; FIG. 11 is a diagram showing an example (part 3) of a display screen on the terminal according to the second embodiment; FIG. 10 is a diagram showing an example (part 4) of a display screen on the terminal according to the second embodiment; FIG. 10 is a diagram showing an example (No. 5) of a display screen on the terminal according to the second embodiment; FIG. 10 is a diagram showing an example (No. 6) of a display screen in the terminal according to the second embodiment; FIG. 10 is a diagram showing an example (No. 7) of a display screen on the terminal according to the second embodiment; FIG. 11 is a diagram showing an example (part 1) of a display screen of a website of an external server on a terminal according to the second embodiment; FIG. 10 is a diagram showing an example (part 2) of a display screen of a website of an external server on a terminal according to the second embodiment; FIG. 10 is a diagram showing an example (part 3) of a display screen of a website of an external server on a terminal according to the second embodiment; FIG. 11 is a diagram showing an example (part 1) of a display screen of a processing request result in the terminal according to the second embodiment; FIG. 10 is a diagram showing an example (part 2) of a display screen of a processing request result in the terminal according to the second embodiment; It is an example (part 1) of the display screen of the terminal when accepting the payment request operation. It is an example (part 2) of the display screen of the terminal when accepting the payment request operation. It is an example (part 3) of the display screen of the terminal when accepting the payment request operation. It is an example (fourth) of the display screen of the terminal when accepting the payment request operation. It is an example (No. 5) of the display screen of the terminal when accepting the payment request operation. It is an example (6) of the display screen of a terminal at the time of accepting payment request operation. FIG. 11 is a flow chart showing an example of processing of a terminal 20A according to a modification of the second embodiment; FIG.

<Observance of Confidentiality of Communications>
It should be noted that the implementation of the embodiments described herein is subject to the legal requirements of confidentiality of communications.

Embodiments will be described with reference to the drawings.

<System configuration>
FIG. 1 is a diagram showing the configuration of a communication system 1 in one aspect of the embodiment. As shown in FIG. 1, in a communication system 1, a server 10, terminals 20 (terminals 20A, 20B, and 20C) and an external server 30 are connected via a network 2. FIG. The server 10 provides the terminals 20 used by the users via the network 2 with a service such as SNS (Social Network Service) that realizes transmission and reception of contents such as messages, still images, moving images, and stamps between the terminals 20. do. Note that the number of terminals 20 connected to the network 2 is not limited.

The network 2 serves to connect one or more terminals 20 and one or more servers 10 . That is, the network 2 means a communication network that provides a connection path so that the terminal 20 can transmit and receive data after connecting to the server 10 .

For example, one or more portions of network 2 may be wired networks or wireless networks. Network 2 includes ad hoc networks, intranets, extranets, virtual private networks (VPNs), local area networks (LANs), wireless LANs (WLAN). ), wide area network (WAN), wireless WAN (WWAN), metropolitan area network (MAN), part of the Internet, Public Switched Telephone Network (PSTN) mobile phone networks, ISDNs (integrated service digital networks), wireless LANs, LTE (long term evolution) CDMA (code division multiple access), Bluetooth (registered trademark), satellite communications, etc., or any of these Combinations of two or more can be included. However, in the present invention, the network 2 is not limited to these. Network 2 may also include one or more networks 2 .

The terminal 20 (terminal 20A, terminal 20B, terminal 20C) may be any information processing terminal capable of realizing the functions described in each embodiment. Terminal 20 is typically a smart phone, but also a mobile phone (e.g., feature phone), computer (e.g., desktop, laptop, tablet, etc.), media computer platform (e.g., cable, satellite set-top box, digital video recorders), handheld computing devices (eg, personal digital assistants (PDAs), email clients, etc.), wearable terminals (eg, glasses-type devices, watch-type devices, etc.), other types of computers, or communication platforms. However, in the embodiment, the terminal 20 is not limited to these. Also, the terminal 20 may be expressed as an information processing terminal 20 .

Since terminal 20A, terminal 20B, and terminal 20C have basically the same configuration, in the following description, terminal 20 is referred to as terminal 20, terminal 20A is referred to as own terminal 20A, and terminal 20B is referred to as other terminal 20B. , the terminal 20C will be described as the other terminal 20C.

The server 10 has a function of providing a predetermined service to the terminal 20 . The server 10 may be any information processing device capable of realizing the functions described in each embodiment. Server 10 is typically a server device, and also a computer (e.g., desktop, laptop, tablet, etc.), media computer platform (e.g., cable, satellite set-top box, digital video recorder), handheld computer device (e.g., e.g., PDA, email client, etc.), or any other type of computer or communication platform. However, in the embodiment, the server 10 is not limited to these. Also, the server 10 may be expressed as an information processing device.

The external server 30 has a function of providing the terminal 20 with predetermined services such as product purchases and service reservations. The external server 30 may be any information processing device capable of realizing the functions described in the following embodiments.

<Hardware (HW) configuration>
The HW configuration of each device included in the communication system 1 will be described with reference to FIG.

(1) Terminal HW Configuration The terminal 20 includes a control device (CPU: central processing unit (central processing unit)) 207, a storage device 208, a communication I/F (interface) 201, an input/output device 202, a display device 203, a microphone 204 , a speaker 205 and a camera 206 . Each component of the HW of the terminal 20 is interconnected via a bus B, for example.

A communication I/F 201 transmits and receives various data via the network 2 . The communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed.

The input/output device 202 includes an input device for inputting various operations to the terminal 20 and an output device for outputting processing results processed by the terminal 20 . The input/output device 202 may be an integrated input device and an output device, or may be separated into an input device and an output device.

The input device is realized by any one or a combination of all types of devices that can receive input from the user and transmit information related to the input to the control device 207 . The input device is typically implemented by a touch panel or the like, detects contact with a pointing tool such as a user's finger or a stylus, and the contact position, and transmits the coordinates of the contact position to the control device 207 . On the other hand, the input device may be realized by an input device other than the touch panel. The input device includes, for example, hardware keys typified by a keyboard, etc., a pointing device such as a mouse, a camera (operation input via moving images), and a microphone (operation input by voice). However, the input device is not limited to these.

The output device is implemented by any one or a combination of all types of devices capable of outputting processing results processed by the control device 207 . The output device is typically realized by a touch panel or the like. On the other hand, the output device may be implemented by an output device other than the touch panel. For example, speakers (audio output), lenses (eg, 3D (three dimensions) output or hologram output), printers, and the like can be included. However, the output device is not limited to these.

The display device 203 is implemented by any one or combination of all kinds of devices capable of displaying according to the display data written to the frame buffer. The display device 203 is typically realized by a monitor (for example, a liquid crystal display or an OELD (organic electroluminescence display)). The display device 203 may be a head mounted display (HDM). Also, the display device 203 may be realized by projection mapping, a hologram, or a device capable of displaying images, text information, etc. in the air (or in a vacuum). Note that these display devices 203 may be capable of displaying display data in 3D. However, the display device 203 is not limited to these.

When the input/output device 202 is a touch panel, the input/output device 202 and the display device 203 may be arranged facing each other with substantially the same size and shape.

The controller 207 comprises circuitry physically structured to perform the functions implemented by the code or instructions contained within the program, for example implemented by a hardware built-in data processor. .

The control device 207 is typically a central processing unit (CPU), and may also be a microprocessor, processor core, multiprocessor, ASIC (application-specific integrated circuit), FPGA (field programmable gate array). However, the control device 207 is not limited to these.

The storage device 208 has a function of storing various programs and various data necessary for the terminal 20 to operate. The storage device # is realized by various storage media such as HDD (hard disk drive), SSD (solid state drive), flash memory, RAM (random access memory), and ROM (read only memory). However, the storage device 208 is not limited to these.

The terminal 20 stores the program P in the storage device 208 , and executes the program P so that the control device 207 executes processing as each unit included in the control device 207 . In other words, the program P stored in the storage device 208 causes the terminal 20 to implement each function executed by the control device 207 .

A microphone 204 is used to input voice data. A speaker 205 is used to output audio data. Camera 206 is used to acquire moving image data.
(2) Server HW Configuration The server 10 includes a control device (CPU) 104 , a storage device 105 , a communication I/F (interface) 103 , an input/output device 101 and a display 102 . Each component of the HW of the server 10 is interconnected via a bus B, for example.

The controller 104 comprises circuitry physically structured to perform functions implemented by code or instructions contained within a program, for example implemented by a data processing device embedded in hardware. .

Controller 104 is typically a central processing unit (CPU), but may alternatively be a microprocessor, processor core, multiprocessor, ASIC, FPGA, or the like. However, the control device 104 is not limited to these.

The storage device 105 has a function of storing various programs and various data necessary for the server 10 to operate. The storage device 105 is realized by various storage media such as HDD, SSD, or flash memory. However, the storage device 105 is not limited to these.

Communication I/F 103 transmits and receives various data via network 2 . The communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed. Communication I/F 103 has a function of executing communication with terminal 20 via network 2 . Communication I/F 103 transmits various data to terminal 20 according to instructions from control device 104 . Also, the communication I/F 103 receives various data transmitted from the terminal 20 and transmits the data to the control device 104 .

The input/output device 101 is realized by a device for inputting various operations to the server 10 . The input/output device 101 is implemented by any one or a combination of all types of devices that can receive input from a user and transmit information related to the input to the control device 104 . The input/output device 101 is implemented by hardware keys typically represented by a keyboard or a pointing device such as a mouse. Note that the input/output device 101 may include, for example, a touch panel, a camera (operation input via a moving image), a microphone (operation input by voice), or the like. However, the input/output device 101 is not limited to these.

The display 102 is typically realized by a monitor (for example, a liquid crystal display or an OELD (organic electroluminescence display)). Note that the display 102 may be a head mounted display (HDM) or the like. Note that these displays 102 may be capable of displaying display data in 3D. However, the display 102 is not limited to these.

The server 10 stores the program P in the storage device 105 and executes the program P so that the control device 104 executes processing as each unit included in the control device 104 . In other words, the program P stored in the storage device 105 causes the server 10 to implement each function executed by the control device 104 .

Each embodiment of the present invention will be described as being implemented by the CPU of the server 10 and/or the terminal 20 executing the program P. FIG.

Note that the control device 207 of the terminal 20 and/or the control device 104 of the server 10 include not only a CPU but also a logic circuit (hardware) formed in an integrated circuit (IC (Integrated Circuit) chip, LSI (Large Scale Integration)) or the like. ware) or a dedicated circuit may implement each process. Also, these circuits may be implemented by one or more integrated circuits, and multiple processes shown in each embodiment may be implemented by one integrated circuit. LSIs are also called VLSIs, super LSIs, ultra LSIs, etc., depending on the degree of integration.

Also, the program P (software program/computer program) of each embodiment may be provided in a state stored in a computer-readable storage medium. The storage medium can store the program in a "non-temporary tangible medium".

The storage medium may, where appropriate, be one or more semiconductor-based or other integrated circuits (ICs) such as Field Programmable Gate Arrays (FPGAs) or Application Specific ICs (ASICs), hard drives, Disk drive (HDD), hybrid hard drive (HHD), optical disk, optical disk drive (ODD), magneto-optical disk, magneto-optical drive, floppy diskette, floppy disk drive (FDD), magnetic tape, solid state drive (SSD), RAM drive, secure digital card or drive, any other suitable storage medium, or any suitable combination of two or more thereof. Storage media may, where appropriate, be volatile, nonvolatile, or a combination of volatile and nonvolatile. Note that the storage medium is not limited to these examples, and any device or medium that can store the program P may be used.

The server 10 and/or the terminal 20 can, for example, read the program P stored in the storage medium and execute the read program P to implement the functions of the functional units shown in each embodiment.

Also, the program P may be provided to the server 10 or the terminal 20 via any transmission medium (communication network, broadcast wave, etc.) capable of transmitting the program. The server 10 and/or the terminal 20 realize the functions of the functional units shown in each embodiment, for example, by executing a program P downloaded via the Internet or the like.

Embodiments of the invention may also be implemented in the form of a data signal embedded in a carrier wave, in which the program P is embodied by electronic transmission.
The program can be implemented using, for example, script languages such as ActionScript and JavaScript (registered trademark), object-oriented programming languages such as Objective-C and Java (registered trademark), markup languages such as HTML5, and the like. However, the programs are not limited to programs implemented using the languages described above.

[First embodiment]
The first embodiment relates to an information processing method for searching for products and services using stamps in a chat room of an SNS messaging service for communicating among a plurality of specific users. As a result, a group including a plurality of users can search for products and services while communicating with each other.

The content described in the first embodiment can also be applied to a second embodiment and the like, which will be described later.

<Functional configuration>
(1) Functional Configuration of Terminal A functional configuration of the terminal 20 will be described with reference to FIG. The terminal 20 has an SNS processing unit 210 , a search unit 220 and an extended function processing unit 230 . These functions are realized by reading one or more programs stored in the storage device 208 and executing them by the control device 207 (for example, CPU 207A).

The SNS processing unit 210 performs various processes using the SNS messaging service using the server 10 . For example, the SNS processing unit 210 transmits and receives content such as character string messages, stamps, and images to and from other terminals via the server 10 in the talk room.

The search unit 220 searches for a stamp (an example of an “object”) corresponding to information input by the user.

The extended function processing unit 230 performs extended function processing according to the sent and received stamp having a command (search query) function on the chat room screen.
(2) Functional Configuration of Server The functional configuration of the server 10 will be described with reference to FIG. The server 10 has a communication processing unit 110 and an SNS processing unit 120 . These functions are realized by reading one or more programs stored in the storage device 105 and executing them by the control device 104 (CPU 104A).

The communication processing unit 110 has a function of executing communication with each of the external server 30 and the terminal 20 via the network 2 . The communication processing unit 110 transmits various data to the terminal 20 according to instructions from the SNS processing unit 120 . Also, the communication processing unit 110 receives various data transmitted from the terminal 20 and notifies the SNS processing unit 120 of the received data.

The SNS processing unit 120 receives content such as a message addressed to the user of the terminal 20, and transmits the content to the terminal 20 of the destination user.

The storage device 105 stores programs and various information of SNS users. For example, the storage device 105 stores the address of the transmission destination of the content addressed to the user, the account information of the terminal 20 of the user, and the like.

<Processing>
Next, processing of the communication system 1 according to the embodiment will be described with reference to FIG. FIG. 2 is a diagram showing an example of a processing sequence of the communication system 1 according to the embodiment.

In FIG. 2, when content is transmitted and received between a plurality of terminals 20A, 20B, and 20C using an SNS messaging service, a service using a stamp having a command (search query) function is provided. It shows the operation sequence when

In step S101, content is transmitted and received between a plurality of terminals 20A, 20B, and 20C via the server 10, which is a device that provides an SNS messaging service. For example, content is transmitted and received using a talk room in which a list of content transmission and reception histories among a plurality of terminals 20A, 20B, and 20C is displayed.

In step S102, the SNS processing unit 210 of the terminal 20A receives an operation of selecting a stamp having a command function from the user of the terminal 20A.

In step S103, the advanced function processing unit 230 of the terminal 20A displays the selected stamp and the advanced functions associated with the stamp.

In step S104, the SNS processing unit 210 of the terminal 20A transmits the selected stamps to the terminals 20B and 20C via the server 10. FIG.

In step S105, the extended function processing units 230 of the terminals 20B and 20C display the received stamp and the extended function associated with the stamp.

At step S106, the extended function processing unit 230 of the terminal 20A receives a selection operation in the extended function from the user of the terminal 20A. Note that the selection operation in the extended function can be performed not only on the terminal 20A that sent the stamp, but also on the terminals 20B and 20C that received the stamp. Here, an example in which the selection operation is received at the terminal 20A will be described, but the same applies when the selection operation is received at the terminals 20B and 20C.

In step S107, the extended function processing unit 230 of the terminal 20A requests the external server 30 to perform processing according to the accepted operation. In this case, the terminal 20A or the server 10 that receives the request from the terminal 20A receives an ID (room ID) that identifies the SNS messaging service among the terminals 20A, 20B, and 20C, and sends it to the external server 30. The ID may be notified.

In step S108, the external server 30 transmits the results of the processing request to the terminals 20A, 20B, and 20C via the server 10. FIG. Here, the external server 30 specifies the room ID and transmits the result of the processing request to the server 10 .

In step S109, the extended function processing units 230 of the terminals 20A, 20B, and 20C display the result of the processing request received from the external server 30 via the server 10. FIG.

<<Processing of terminal 20>>
Next, the processing of the terminal 20A will be described with reference to FIG. FIG. 3 is a flow chart showing an example of processing of the terminal 20A according to the first embodiment.

In step S201, the SNS processing unit 210 of the terminal 20A transmits and receives content via the server 10 in a chat room of the SNS messaging service including the users of the other terminals 20B and 20C as members. In this talk room, transmitted and received contents are displayed in the order in which they were transmitted and received (to match the time series).

FIG. 4 is a diagram showing an example of a display screen on the terminal 20 according to the first embodiment.

FIG. 4A is a diagram showing an example of a display screen during content transmission/reception using a talk room. In FIG. 4A, on the left side, icons 501A, 501B, and 501C indicating accounts of users of terminals 20 that have transmitted content and content 502A, 502B, and 502C transmitted from each account are displayed in association with each other.

In step S202, the SNS processing unit 210 of the terminal 20A receives input of a message to be transmitted to the talk room from the user.

At step S203, the search unit 220 of the terminal 20A searches for a stamp corresponding to the character string input by the user. For example, a search is made for a stamp that matches the character string input by the user with the keyword stored in the stamp information 241 of the storage device 208 .

A stamp is content such as an illustration, for example. By using stamps, for example, subtleties of emotions that are difficult to express in words can be conveyed. Also, since it is an illustration or the like, it is possible to convey the requirements to the other party at a glance.

FIG. 5 is a diagram showing an example of the stamp information 241. As shown in FIG. In the stamp information 241 stored in the storage device 208, items such as stamp ID, content, command, keyword, number of uses, and affiliate total amount are associated and stored.

A stamp ID is information for identifying a stamp.

The pattern is a pattern such as an illustration of a stamp. It should be noted that stamps having command functions (stamps in which command item data is set in the stamp information 241) are designed so that the company, etc. that provides services or products related to the command can be identified. A logo mark may be added.

A command is a command associated with a stamp, and is, for example, a search query for searching for services or products. A keyword is a keyword associated with each stamp.

The number of times the stamp has been used is the number of times the stamp has been selected by the user and sent to the other user in a chat room or the like. Also, the number of times the stamp has been used may be the number of times the user has sent the stamp to the other user.

The affiliate total amount is the total amount of fees (compensation) paid to the operator of the server 10 that provides the SNS messaging service by using the stamp from companies that provide services and products related to commands associated with the stamp. is. For example, a unit price to be paid each time a stamp is sent is set in advance, and the unit price is multiplied by the "number of times used" to calculate the affiliate total amount.

In step S204, the SNS processing unit 210 of the terminal 20A displays a list of searched stamps. As a result, candidates for stamps to be transmitted are suggested to the user.

Here, if there are a plurality of stamps retrieved, terminal 20A displays them in the list in descending order of the number of times of use, descending order of affiliate total amount, or descending order of eCPM (effective Cost Per Mille). Here, when the stamp is displayed a predetermined number of times (for example, 1000 times), the eCPM is a business operator of the server 10 that provides the SNS messaging service from a company that provides services and products related to the command associated with the stamp. is the fee paid to

FIG. 4B is a diagram showing an example of a display screen of a list of stamps corresponding to at least a part of the character string of the message to be sent to the talk room, which is input by the user.

FIG. 4B shows an example in which at least part of the character string input by the user in the input area 511 of the message to be transmitted includes "grilled meat". In this case, in the stamp information 241 , a list of stamps in which “grilled meat” is registered as a keyword is displayed in the stamp suggestion area 512 . In the example of FIG. 4B, it is assumed that the left side of the stamp suggestion area 512 has a higher display priority.

In step S205, the SNS processing unit 210 of the terminal 20A receives stamp selection operation and transmission operation from the user.

In step S206, the extended function processing unit 230 of the terminal 20A transmits the stamp selected by the user to the talk room and displays the design of the stamp on the screen of the talk room.

As a result, the other terminals 20B and 20C in the talk room also display the pattern of the stamp on the screen of the talk room in the same manner as the terminal 20A.

In step S207, the extended function processing unit 230 of the terminal 20A displays the information based on the command associated with the stamp on the screen of the talk room in chronological order. Information based on the command associated with the stamp is also displayed on the screen of the talk room on the other terminals 20B and 20C in the talk room.

FIG. 4C is a diagram showing an example of a display screen based on a command associated with a stamp on the talk room screen of terminal 20. As shown in FIG.

In FIG. 4C, a stamp design 513 is displayed on the talk room screen. Note that the pattern 513 of the stamp may be the same as the pattern displayed in the stamp suggestion area 512 . Alternatively, when the stamp is sent to the talk room, it may be a design acquired from the external server 30 operated by a company that provides services or products related to the command based on the command associated with the stamp.

Also, in FIG. 4C, based on the command associated with the stamp, a display area 514 for "grilled meat", which is the keyword when the stamp is searched, a "search by current value" button 515, and a "change place" button 516 are displayed. is displayed.

In step S208, the extended function processing unit 230 of the terminal 20A accepts an operation of designating search conditions in the information display area based on the command associated with the stamp on the screen of the talk room.

In step S209, the extended function processing unit 230 of the terminal 20A acquires from the external server 30 and displays the search results corresponding to the operation of designating search conditions.

In step S210, the extended function processing unit 230 of the terminal 20A displays the search result on the other terminals 20B and 20C in the talk room.

For example, the terminal 20A transmits the search result to the server 10 as content addressed to the talk room. As a result, the search result is displayed on the screen of the talk room in the same manner as the content such as the message of the character string, the stamp, and the image. In addition, on the screen of the talk room, the transmitted and received contents are displayed in chronological order, for example. For example, the most recently sent/received content may be displayed at the bottom, and the previously sent/received content may be moved up sequentially.

Note that the other terminals 20B and 20C in the talk room can also perform the processing of steps S208 to S210 in the same manner as the terminal 20A that sent the stamp. That is, the search result corresponding to the operation of the other terminal 20B and/or the terminal 20C in the talk room is also displayed on the terminal 20A.

As a result, the users can communicate with each other through messages or the like in the talk room, and can proceed with processing such as searching.

FIG. 4D is a diagram showing an example of a search result display screen when the "search by current value" button 515 is pressed in FIG. 4C.

In FIG. 4D , a carousel area 517 shows a list of restaurants searched using the “yakiniku” genre and “current price” as area conditions, which are obtained from the external server 30 operated by a company that provides command-related services and products. Is displayed. The information displayed in FIG. 4C is moved to the upper part of the screen of the talk room in FIG. 4D. This process is similar to that of the conventional chat room screen, and the oldest content among the transmitted and received contents is moved to the top. By scrolling down the screen of the talk room, it is possible to display the information displayed in FIG. 4C.

The carousel area 517 is scrolled horizontally according to the user's swipe operation or automatically. By pressing the "Like" button 518, it may be possible to vote for popularity of the store.

FIG. 4E is a diagram showing an example of a display screen when the user of terminal 20A transmits a message to another user of the talk room in the talk room.

FIG. 4E is a diagram showing an example of a display screen when the user of terminal 20A selects a store to use from the list of stores displayed in carousel area 517 and notifies other users.

The process of sending a message to other users of the chat room is the same as the process in the conventional SNS messaging service.

In step S211, the extended function processing unit 230 of the terminal 20A activates an IAB (in-app browser) and requests the external server 30 for processing in response to an operation from the user. Note that IAB is a function that uses a browser function provided by the OS of the terminal 20 within an application installed on the terminal 20 . In this embodiment, an application installed in the terminal 20 that provides an SNS messaging service uses a browser function.

Note that the other terminals 20B and 20C in the talk room can also perform the process of step S211 in the same manner as the terminal 20A that sent the stamp.

As a result, users can communicate with each other by messages or the like in the talk room, and, for example, use the search results obtained by the operations of a plurality of users to proceed with processing such as product purchases and service reservations.

FIG. 6 is a diagram showing an example of a display screen of the website of the external server 30 on the terminal 20 according to the first embodiment.

For example, when the user presses the "reserve" button 518B in FIG. 4E, IAB is activated, accesses the website of the external server 30, and displays the screen in FIG. 6A. In addition, the server 10 and the external server 30 may cooperate, and the login information of the user's account of the terminal 20 in the server 10 may be used to automatically log in to the external server 30 . In the example of FIG. 6A, the number of people and the date when reserving the store are selected.

In FIG. 6B, for example, the user information of the terminal 20 is input after the input on the screen of FIG. 6A is completed. It should be noted that the server 10 and the external server 30 may cooperate to automatically input the user information in FIG. 6B using the personal information of the account of the user of the terminal 20 on the server 10 .

In FIG. 6C, information when the reservation is completed is displayed. When the user presses the "x" button 519 in FIG. 6, the screen returns to the talk room screen.

At step S212, the extended function processing unit 230 of the terminal 20A displays the result of the processing request received from the external server 30. FIG.

FIG. 7 is a diagram showing an example of a display screen for processing request results on the terminal 20 according to the first embodiment.

FIG. 7A is a display screen example of the result of the processing request received to the talk room.

When the external server 30 or the server 10 receives the same processing request from the same chat room within a certain period of time (for example, 10 seconds), it may process only one processing request. As a result, for example, when multiple users perform the same operation in a talk room, it is possible to prevent the same processing result from being displayed multiple times.

In FIG. 7A, store reservation results 520 and the like are displayed. When the "reservation confirmation/change/cancel" button 521 is pressed, for example, the IAB is activated, the website of the external server 30 is accessed, and the reservation can be confirmed. Pressing the "Share" button 522 shares the booking result 520 with, for example, other talk groups selected by the user.

FIG. 7B is a display screen example of the result of the processing request received to the account of the user of the terminal 20 who made the processing request.

For example, if the account of the user of the terminal 20A follows the account of a company or the like on the external server 30 in the SNS messaging service provided by the server 10, even if the processing result is received from the account of the company or the like good.

<First modification>
If the stamp received from the terminal 20A is not stored in the stamp information 241 of the storage device 208 of the terminal 20B, the terminal 20B may gray out the design of the stamp on the screen of the talk room, for example. Then, when the stamp is selected by the user by a click operation or the like on the screen of the talk room, the terminal 20B displays information such as the account name of the user of the terminal 20A who sent the stamp.

<Second modification>
In the second modification, each of the terminals 20A, 20B, and 20C independently acquires search results from the external server 30 according to the operation of each terminal.

Processing of the communication system 1 according to the second modification of the first embodiment will be described with reference to FIG. FIG. 8 is a diagram showing an example of the processing sequence of the communication system 1 according to the second modification of the first embodiment.

The processing from step S101 to step S107 in FIG. 8 is the same as the processing from step S101 to step S107 in FIG.

At step S108-2, the external server 30 transmits the result of the processing request to the terminal 20A via the server 10. FIG.

At step S109-2, the extended function processing unit 230 of the terminal 20A displays the result of the processing request received from the external server 30 via the server 10. FIG.

FIG. 9 is a flowchart showing an example of processing of the terminal 20A according to the second modification of the first embodiment.

The processing from step S201 to step S209 in FIG. 9 is the same as the processing from step S201 to step S209 in FIG.

In step S209, the extended function processing unit 230 of the terminal 20A acquires from the external server 30 the search results corresponding to the operation of designating search conditions, and displays them on the screen of the terminal 20A.

Then, in the second modified example, the process of step S210 in FIG. 3 is not performed. That is, the search results acquired from the external server 30 are not transmitted to the other terminals 20B and 20C in the talk room.

Note that the other terminals 20B and 20C in the talk room can also perform the processing of steps S208 to S209 in the same manner as the terminal 20A that has transmitted the stamp. That is, the search results corresponding to the operation of the other terminal 20B and/or the terminal 20C in the talk room are not displayed on the terminal 20A.

As a result, the user can enjoy the convenience of being able to exclude information other than the information that the user desires, or to prevent information from other terminals that the user does not desire from being displayed on the talk room screen.

[Second embodiment]
Next, a second embodiment will be described.

In the second embodiment, in a chat room of an SNS messaging service for communication among a plurality of specific users, after purchasing a product or service searched for using a stamp, the plurality of users An example of payment of fees will be described. As a result, a group including a plurality of users can search for products and services while communicating with each other, and then pay the fee with a plurality of users. Since the second embodiment is the same as the first embodiment except for a part, description thereof will be omitted as appropriate.

In the following, details of processing of the communication system 1 according to the second embodiment, which differ from the first embodiment, will be described.

Note that the content described in the second embodiment can be applied to any of the other embodiments.

<Processing>
<<Processing of terminal 20>>
Next, processing of the terminal 20A according to the second embodiment will be described with reference to FIG. FIG. 10 is a flowchart showing an example of processing of the terminal 20A according to the second embodiment.

Steps S301 to S307 are the same as steps S201 to S207.

FIG. 11 is a diagram showing an example of a display screen on the terminal 20 according to the second embodiment.

FIG. 11A is an example of a display screen of a list of stamps corresponding to at least a part of a character string of a message to be sent to a talk room, which is input by the user while content is being sent and received using the talk room. It is a figure which shows.

FIG. 11A shows an example in which at least part of the character string input by the user in the input area 511 of the message to be transmitted includes "movie". In this case, in the stamp information 241 , a list of stamps in which “movie” is registered as a keyword is displayed in the stamp suggestion area 512 .

FIG. 11B is a diagram showing an example of a display screen based on a command associated with a stamp on the screen of the talk room of terminal 20. As shown in FIG.

In FIG. 11B, a list of movies is displayed in carousel region 550 based on the commands associated with the stamps. In this carousel area 550, a movie name display area 551, a "view trailer" button 552, and a "search for a theater showing the movie" button 553 are displayed.

In FIG. 11C, the user of terminal 20A presses “Watch Trailer” button 552 in FIG. This moving image data may be obtained from the external server 30, for example.

In step S308, the extended function processing unit 230 of the terminal 20A accepts an operation of designating search conditions in the information display area based on the command associated with the stamp on the screen of the talk room.

In FIG. 11D , when the “Find a Theater Showing” button 553 is pressed, a movie name display area 554, a “Search by Current Price” button 515, and a “Change Location” button 516 are displayed.

When the "change location" button 516 is pressed, the location to be searched on the map can be specified as shown in FIG. 11E.

In step S309, the extended function processing unit 230 of the terminal 20A acquires from the external server 30 and displays the search results corresponding to the operation of designating search conditions.

In FIG. 11F, a list of movie theaters around the specified position is displayed in carousel area 557 as a search result. In this carousel area 557, a theater name display area 558 and a "view screening schedule" button 559 are displayed.

In step S310, the extended function processing unit 230 of the terminal 20A displays the search result on the other terminals 20B and the like in the talk room.

In FIG. 11G, in the search results, the "view screening schedule" button 559 is pressed, and in the carousel area 560, a movie name display area 561, a movie theater name display area 562, and a screening schedule display area 563 are displayed. Is displayed.

In step S311, the extended function processing unit 230 of the terminal 20A activates an IAB (in-application browser) and requests the external server 30 for processing in response to an operation from the user.

FIG. 12 is a diagram showing an example of the display screen of the website of the external server 30 on the terminal 20 according to the second embodiment.

For example, in FIG. 11G, when a predetermined screening schedule is selected, the IAB is activated, accesses the website of the external server 30, and displays the screen of FIG. 12A.

In the example of Figure 12A, a theater seat position is selected.

In FIG. 12B, for example, after the input on the screen of FIG. 12A is completed, whether or not to automatically log in to the external server 30 is selected using the login information of the user's account of the terminal 20 in the server 10 .

In FIG. 12C, after logging in to the external server 30, the user information of the terminal 20 is input. As in the first embodiment, even if the server 10 and the external server 30 cooperate and the user information is automatically input using the personal information of the user's account of the terminal 20 in the server 10 good.

At step S312, the extended function processing unit 230 of the terminal 20A displays the result of the processing request received from the external server 30. FIG.

FIG. 13 is a diagram showing an example of a display screen for processing request results on the terminal 20 according to the second embodiment.

13A and 13B are examples of display screens of results of processing requests received to the talk room.

In step S313, the SNS processing unit 210 of the terminal 20A receives from the user an operation of requesting payment of at least part of the fee to other users included in the talk room using the payment service of the server 10. FIG.

At step S314, the SNS processing unit 210 of the terminal 20A transmits a payment request to the server 10. FIG.

For example, when the "request split bill" button 561 in FIGS. 13A and 13B is pressed, the screen in FIG. 14 is displayed.

FIG. 14 is an example of the display screen of the terminal 20A when accepting the payment request operation.

In FIG. 14A, information such as the amount paid and the service purchased is displayed. In FIG. 14B, the payment amount per person of other users included in the talk room is displayed. In the example of FIG. 14B, since the user of the terminal 20A has completed payment by processing using IAB, even if there is only one person to split the bill, the amount obtained by dividing the payment amount by 2 is calculated as the split amount. be done.

In FIG. 14C, when sending a payment request to the talk room, a message or stamp to be sent together can be selected. Also, when the "Send a split bill receipt" button 571 is selected, the other party can also refer to the receipt.

At step S315, the SNS processing unit 210 of the terminal 20A receives and displays the payment result from the terminal 20B.

In FIG. 14D, a payment request 572 to the user of terminal 20B and a message and stamp of notification 573 to the effect that payment from the user of terminal 20B has been completed are displayed.

FIG. 14E shows a display example of the notification 573 when the notification 573 that the payment has been completed is clicked.

FIG. 14F shows a display example of a split bill receipt.

<Modification>
In the modified example, each of the terminals 20A, 20B, and 20C independently acquires search results from the external server 30 according to the operation of each terminal.

A diagram showing an example of the processing sequence of the communication system 1 according to the modification of the second embodiment is an example of the processing sequence of the communication system 1 according to the second modification of the first embodiment shown in FIG. It may be similar to the illustrated figure.

FIG. 15 is a flowchart showing an example of processing of the terminal 20A according to the modification of the second embodiment.

The processing from step S301 to step S309 in FIG. 15 is the same as the processing from step S301 to step S309 in FIG.

In step S309, the extended function processing unit 230 of the terminal 20A acquires from the external server 30 the search results corresponding to the operation of designating search conditions, and displays them on the screen of the terminal 20A.

Then, in the modification of the second embodiment, the process of step S310 in FIG. 10 is not performed. That is, the search results acquired from the external server 30 are not transmitted to the other terminals 20B and 20C in the talk room.

Note that the other terminals 20B and 20C in the talk room can also perform the processing of steps S308 to S309 in the same manner as the terminal 20A that has transmitted the stamp. That is, the search results corresponding to the operation of the other terminal 20B and/or the terminal 20C in the talk room are not displayed on the terminal 20A.

As a result, the user can enjoy the convenience of being able to exclude information other than the information that the user desires, or to prevent information from other terminals that the user does not desire from being displayed on the talk room screen.

<Summary>
According to this embodiment, a stamp having a command (search query) function is displayed as a suggestion to the user, necessary search information is displayed directly in the chat room in a conversation in a group of multiple users, and tasks such as payment are displayed. are processed by the IAB.

As a result, it is possible to search for products and services while communicating in a group including a plurality of users.

It should be noted that the command of the extended function associated with the stamp may be of any type. For example, restaurant reservations, movie theater reservations, recipe searches, food delivery orders, ticket purchases, rental car reservations, hotel reservations, airline ticket purchases, weather forecasts, transfer information, news, fortune telling, comics, music, part-time jobs, schedules, etc. It may be a command such as a search for products or services.

<Others>
The SNS processing unit 210 is an example of a first processing unit. The extended function processing unit 230 is an example of a second processing unit.

The terminal 20 and the server 10 may be supplied with a storage medium storing program codes of software for realizing the functions of the above-described embodiments. Needless to say, the above-described embodiment can also be achieved by the terminal 20 and the server 10 reading and executing the program code stored in the storage medium. In this case, the storage medium stores a program that causes the terminal 20 and the server 10 to execute the distribution method and reception method described above.

At least part of the processing in the terminal 20 and the server 10 may be realized by cloud computing configured by one or more computers.

Also, at least part of the processing in the terminal 20 may be configured to be performed by the server 10 . For example, the extended function processing unit 230 of the terminal 20 may be provided on the server 10 side, and the results processed by the server 10 may be displayed on the terminal 20 .

Although the present invention has been described with reference to the drawings and examples, it should be noted that various variations and modifications will be readily apparent to those skilled in the art based on this disclosure. Therefore, it should be noted that these variations and modifications are included in the scope of the present invention. For example, the functions included in each means, each step, etc. can be rearranged so as not to be logically inconsistent, and it is possible to combine a plurality of means, steps, etc. into one or divide them. . Further, the configurations shown in the above embodiments may be combined as appropriate.

1 communication system 10 server 110 communication processing unit 120 SNS processing unit 20 terminal 210 SNS processing unit 220 search unit 230 extended function processing unit 241 stamp information

Claims (3)

the processor of the terminal used to provide the message service;
means for displaying a talk room containing messages sent and received with other users on a display unit of the terminal;
means for displaying candidate stamps on the display unit;
means for causing a communication unit of the terminal to transmit information for displaying the stamp determined based on the input for the candidate stamp to the other user;
means for displaying a search command associated with the stamp together with the determined stamp in the chat room;
means for displaying, in the chat room, search results using search information based on the search command, based on user input;
program to function as An information processing method for a terminal used to provide a message service, comprising:
displaying a talk room containing messages sent and received with other users on the display unit of the terminal;
displaying candidate stamps on the display;
transmitting information for displaying a stamp determined based on the input for the candidate stamp to the other user by means of a communication unit of the terminal;
displaying a search command associated with the stamp in the chat room together with the determined stamp;
displaying, in the talk room, search results using search information based on the search command, based on user input;
Information processing method including. An information processing system used to provide a message service,
Display a chat room containing messages sent and received with other users,
a display control unit for displaying candidate stamps;
a transmission control unit for transmitting to the other user information for displaying the stamp determined based on the input for the candidate stamp;
including
The display control unit
displaying a search command associated with the stamp in the chat room along with the determined stamp;
displaying search results using search information based on the search command in the chat room based on user input;
An information processing system characterized by:

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