JP7287713B2 - Supply reservation system, management server device, external supply equipment, supply reservation method, and program - Google Patents

Description

The present disclosure relates to a supply reservation system, a management server device, an external supply facility, a supply reservation method, and a program.

Patent Literature 1 describes a self-fueling system that saves labor for processing related to input/designation of fueling content and payment content by a user at the time of fueling at a self-service station.

The self-fueling system described in Patent Document 1 includes one or more external self-fueling machines each having a built-in weighing machine installed in a service station, and a negative fuel tank connected to each of the external self-fueling machines via a first network. It has an authorization system and a portable information processing terminal. The information processing terminal is owned by the user and is capable of performing short-range wireless communication with the self-equipped external device. The negative-authorization system is a user member record having identification information about a user or an information processing terminal, refueling information including information relating to refueling contents of the user, and payment information including information relating to the payment method of the user. have the means. The negative authorization system collects refueling information and payment from the user member recording means based on the identification information read from the information processing terminal owned by the user, which is received from the self-installed external machine used by the user for refueling work. Extract information and respond to the self-external machine. The self-installed external machine executes refueling work and settlement processing for the user based on the refueling information and settlement information received from the negative authorization system.

JP 2014-040265 A

However, in the self-fueling system described in Patent Literature 1, customers need to wait until refueling is started if the self-service external machine is crowded.

In view of the above problems, the present disclosure provides a supply reservation system that eliminates the need for customers to wait until supply starts at an external supply facility for self-service supply of power sources for equipment. An object of the present invention is to provide a management server device, an external supply facility, a supply reservation method, and a program.

A supply reservation system according to a first aspect of the present disclosure includes a plurality of external supply facilities for self-service supply of power sources for equipment, and a management server device capable of communicating with the plurality of external supply facilities. , and a mobile terminal device. The mobile terminal device is a mobile terminal device owned by a customer that can communicate with the management server device via a network including the Internet. When the supply reservation information including at least the external supply equipment to be supplied and the reservation time is input, the mobile terminal device transmits the input supply reservation information together with the identification information of the mobile terminal device to the management server device. do. When receiving the supply reservation information, the management server device generates a supply reservation key based on the supply reservation information. The management server device transmits the generated reservation key and the supply reservation information to the external supply equipment designated by the supply reservation information, and transmits the reservation key to the portable terminal device. When the external supply equipment specified by the supply reservation information reads the reservation key from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information, the external supply equipment Allow supply at facility.

A management server device according to a second aspect of the present disclosure provides a first communication unit that communicates with a plurality of external supply facilities for self-service supply of power sources for devices, and a customer and a control unit that communicates with a mobile terminal device owned by a second communication unit. When the second communication unit receives supply reservation information including at least the external supply equipment to be supplied and the reservation time and the identification information of the portable terminal device, the control unit receives the supply reservation information from the portable terminal device. Generate a supply reservation key based on the information. The control unit transmits the generated reservation key and the supply reservation information to the external supply equipment designated by the supply reservation information via the first communication unit, and the second communication unit The reservation key is transmitted to the mobile terminal device via the mobile terminal device. The reservation key is read by the external supply equipment received together with the supply reservation information from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information. It is the key that permits the supply by facility supply equipment.

An external supply facility according to a third aspect of the present disclosure includes a communication unit that communicates with a management server device, and a mobile terminal device owned by a customer that can communicate with the management server device via a network including the Internet. It has a reading unit for reading a key and a control unit. The control unit receives the reservation key generated by the management server device based on the supply reservation information including at least the external supply facility and the reservation time from the management server device in the communication unit, together with the supply reservation information. and in the following cases: In the following case, the reading unit reads the reservation key from the portable terminal device within a first predetermined period based on the reservation time.

A supply reservation method according to a fourth aspect of the present disclosure is executed by a computer capable of communicating with a plurality of external supply facilities for self-service power source supply of equipment, as follows (1) and (2): , and (3). The step (1) communicates with a mobile terminal device owned by a customer via a network including the Internet, and supplies supply reservation information including at least the external supply equipment and reservation time to be supplied from the mobile terminal device, and the and identification information of the mobile terminal device. In step (2), when the supply reservation information and the identification information are received, a supply reservation key is generated based on the supply reservation information. The step (3) transmits the generated reservation key and the supply reservation information to the external supply facility specified by the supply reservation information, and transmits the reservation key to the portable terminal device. The reservation key is read by the external supply equipment received together with the supply reservation information from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information. It is the key that permits the supply by facility supply equipment.

A program according to a fifth aspect of the present disclosure is a program for causing a computer communicable with a plurality of external supply facilities for self-service power supply of equipment to execute the following processing. The processing includes communicating with a mobile terminal device owned by a customer via a network including the Internet, and supplying supply reservation information including at least the external supply equipment to be supplied and the reservation time, and the mobile terminal device from the mobile terminal device. and receiving identification information. The process includes generating a supply reservation key based on the supply reservation information when the supply reservation information and the identification information are received. The processing includes a step of transmitting the generated reservation key and the supply reservation information to the external supply facility designated by the supply reservation information, and transmitting the reservation key to the portable terminal device. The reservation key is read by the external supply equipment received together with the supply reservation information from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information. It is the key that permits the supply by facility supply equipment.

According to the present disclosure, a supply reservation system, a management server device, and an external supply facility that can eliminate the need for customers to wait until supply starts at an external supply facility for self-service power supply of equipment , supply reservation methods, and programs can be provided.

1 is a block diagram showing one configuration example of a refueling reservation system according to Embodiment 1; FIG. FIG. 11 is a block diagram showing one configuration example of a system for self-service filling stations according to Embodiment 2; 3 is a block diagram showing one configuration example of a gas station system in the system of FIG. 2; FIG. 4 is a block diagram showing one configuration example of a gas station server in the gas station system of FIG. 3; FIG. 4 is a block diagram showing one configuration example of a weighing machine control device in the gas station system of FIG. 3; FIG. 3 is a block diagram showing a configuration example of a mobile terminal in the system of FIG. 2; FIG. 4 is a block diagram showing a configuration example of an external machine in the gas station system of FIG. 3; FIG. 3 is a flow chart for explaining an example of processing at the time of advance reservation in the system of FIG. 2; FIG. 3 is a flow chart for explaining an example of processing at the time of advance reservation in the system of FIG. 2; FIG. FIG. 3 is a schematic diagram showing an example of a display screen of a mobile terminal in the system of FIG. 2; FIG. 3 is a flowchart for explaining an example of processing during refueling in the system of FIG. 2; FIG. 3 is a flowchart for explaining an example of processing during refueling in the system of FIG. 2; FIG. 3 is a flowchart for explaining an example of processing during refueling in the system of FIG. 2;

Embodiments will be described below with reference to the drawings. In addition, in the embodiment, the same reference numerals may be given to the same or equivalent elements, and overlapping descriptions will be omitted as appropriate.

<Embodiment 1>
Embodiment 1 will be described with reference to FIG. FIG. 1 is a block diagram showing one configuration example of a refueling reservation system according to the first embodiment.

As shown in FIG. 1, a refueling reservation system 1 according to the present embodiment includes a plurality of external refueling machines 1b-1 to 1b-n (n is an integer of 2 or more) for performing a self-refueling service, and a management server device (hereinafter referred to as a management server) 1a capable of communicating with the external refueling machine. The refueling reservation system 1 also includes a mobile terminal device (hereinafter referred to as a mobile terminal) 1c. In the following description, the external refueling machines 1b-1 to 1b-n will be referred to as the external refueling machine 1b when they are not distinguished from each other.

The external refueling machine 1b can have a weighing machine (fueling device) that feeds while measuring oil such as gasoline or light oil, and an external machine that is external to the weighing machine and performs a refueling operation. . There are several types of gasoline, such as regular gasoline and high-octane gasoline.

The mobile terminal 1c is owned by a customer who can communicate with the management server 1a via a network including the Internet. In other words, the refueling reservation system 1 includes a plurality of portable terminals 1c. When the refueling reservation information including at least the external refueling machine 1b to refuel and the reservation time is input, the portable terminal 1c transmits the input refueling reservation information together with the identification information of the portable terminal 1c to the management server 1a. The input information of the external refueling machine 1b can be input as information indicating the external machine. The above reservation time may be the refueling start date and time, or may be a refueling start period indicating the time zone of the refueling start date and time. The mobile terminal 1c can include a control unit (not shown) that controls the entirety. This control unit can be implemented by, for example, a CPU (Central Processing Unit), a working memory, and a non-volatile storage device that stores control programs (including a fueling reservation application program). Also, this control unit can be configured to include an IC (Integrated Circuit).

When receiving the refueling reservation information from the mobile terminal 1c, the management server 1a generates a refueling reservation key based on the refueling reservation information. A reservation key can also be generated based on the identification information of the mobile terminal 1c. The management server 1a transmits the generated reservation key and refueling reservation information to the external refueling machine designated by the refueling reservation information, and also transmits the reservation key to the portable terminal 1c.

The management server 1a can be provided with a control unit (not shown) that controls its entirety. This control unit can be realized by, for example, a CPU, a working memory, and a non-volatile storage device storing a control program. Also, this control section can be configured to include an IC. Moreover, the management server 1a can be configured as a single device, but can also be configured as a distributed system in which each function is distributed.

The external fueling machine 1b (for example, the external fueling machine 1b-2) designated by the fueling reservation information receives the reservation key and the fueling reservation information from the management server 1a. Then, when the external fueling machine 1b-2 reads the reservation key from the mobile terminal 1c within a first predetermined period based on the reservation time indicated by the fueling reservation information, the external fueling machine 1b-2 permits fueling by the external fueling machine. This permission is given when the reservation key received from the management server 1a and the reservation key read from the portable terminal 1c match as a result of matching. In other words, when the external refueling machine 1b-2 reads the same reservation key as the reservation key stored in itself from the terminal device 1c within the first predetermined period, the external refueling machine 1b-2 enables refueling by itself. Within the first predetermined period based on the reservation time can be, for example, five minutes before and after the reservation time (refueling time) specified in the refueling reservation information (10 minutes in total). Thus, the external refueling machine 1b-2 permits refueling using the reservation key within the first predetermined period. It is also possible to embed information indicating refueling reservation information in the reservation key when generating the reservation key.

Regarding this permission, it is also possible to turn on the refueling disabled lamp outside the first predetermined period, and only turn on the refueling enabled lamp during the first predetermined period. Further, as will be described in the second embodiment, it is also possible to employ a configuration in which the fuel supply is locked at least within the first predetermined period, and the lock can be released by the reservation key during the first predetermined period.

In addition, when checking the reservation key, the reservation key is read by displaying a QR (Quick Response) code (registered trademark), barcode, etc. You may do so. This reader may be a camera mounted on the external tanker. In this case, the camera can read the code information of the reservation key displayed on the portable terminal 1c. Alternatively, various configurations can be employed, such as a configuration in which the external refueling machine 1b receives the reservation key through short-range wireless communication with the mobile terminal 1c.

As described above, in the refueling reservation system 1, a refueling reservation is made, and the customer goes to the external refueling machine 1b reserved by the customer to refuel at that time. It is possible to eliminate the need to wait until refueling starts. In fact, if this embodiment is not adopted, it is difficult to know how many customers have already refueled and how many customers are waiting when refueling. After going there, you have to wait in line, which is a waste of time. However, according to this embodiment, the customer can refuel without wasting time queuing at the SS. In addition, in the refueling reservation system 1, a customer who has made a refueling reservation can perform the refueling operation simply and in a short time using the reservation key.

In addition, self-service type SSs, that is, self-service type gas stations (gasoline stations) are rapidly becoming popular, and each SS is facing the issue of fixing fuel customers and promoting sales. In fact, customers can often be seen lining up at the SS waiting for refueling on holidays. Therefore, by adopting this embodiment, it is possible to provide a comfortable refueling method to the regular customers of the SS, to differentiate the store from other stores, and to further stabilize the customers. In particular, the customer can install such a reservation system as an application program of the mobile terminal 1c, thereby differentiating (avoiding congestion) from those who do not use this application program. can be planned.

<Embodiment 2>
The second embodiment will be described with reference to FIGS. 2 to 13, focusing on differences from the first embodiment, but various examples and effects described in the first embodiment can be applied.

FIG. 2 is a block diagram showing a configuration example of a system for self-service filling stations (hereinafter referred to as this system) according to Embodiment 2. As shown in FIG. As shown in FIG. 2, this system includes a management server 30, which is an example of a management server 1a, and gas station systems 10-1 to 10-m (m is an integer equal to or greater than 1), and a mobile terminal (customer terminal) 20, which is an example of the mobile terminal 1c. In the following description, the gas station systems 10-1 to 10-m will be referred to as the gas station system 10 when they are not distinguished from each other.

The gas station system 10 is a computer system for self-service refueling, and is installed at each gas station. Gas station system 10 can communicate with management server 30 via network N1 such as the Internet. The number of gas station systems 10 included in the self-service gas station system is not particularly limited.

The mobile terminal 20 is a terminal owned by a customer, such as a smart phone, a tablet terminal, or a wearable terminal. The mobile terminal 20 is connected to the network N1 from the base station 40 via the mobile communication network N2, and can communicate with the management server 30. FIG.

The management server 30 can communicate with the gas station system 10 via the network N1, and can be configured, for example, to collect and manage sales data of each gas station. The management server 30 can communicate with the mobile terminal 20 via the network N1. Although not shown, the management server 30 can include, for example, a CPU, a memory, a first communication I/F (Interface), a second communication I/F, a display, and a keyboard. The management server 30 may have the same configuration as the gas station server shown in FIG. 4, which will be described later, although the programs installed therein are different.

The management server 30, together with a control unit such as a CPU that controls its entirety, has, as described above, a first communication unit that directly or indirectly communicates with a plurality of external refueling machines, via a network including the Internet, a second communication unit that communicates with a mobile terminal owned by the customer. The first communication unit exemplified by the first communication I/F and the second communication unit exemplified by the second communication I/F can also be constructed by the common network I/F.

Also in this embodiment, the main control of the management server 30 is the same as that of the management server 1a. In other words, the control unit of the management server 30 uses the second communication unit to transmit, from the mobile terminal 20, refueling reservation information including at least the external refueling machine (within the gas station system 10) to be refueled and the reservation time, and the identification information of the mobile terminal 20. is received, a fueling reservation key is generated based on the fueling reservation information. Then, this control unit transmits the generated reservation key and fueling reservation information to the external fueling machine designated by the fueling reservation information via the first communication unit, and transmits the reservation request via the second communication unit. Send the key to the mobile terminal 20 . Here, the reservation key is read by the external fueling machine received together with the fueling reservation information from the mobile terminal within a first predetermined period based on the reservation time indicated by the fueling reservation information. This is the key that allows refueling.

FIG. 3 is a block diagram showing one configuration example of the gas station system 10 in this system. The gas station system 10 includes a gas station server device (hereafter gas station server) 11 , a weighing machine control device 12 , a plurality of weighing machines (fueling devices) 13 , and a plurality of external machines (order machines) 14 .

The gas station server 11 can be a server operated by each gas station, and each of the gas station servers 11 is one or a plurality of external tankers among all the external tankers included in each gas station system 10. It will manage the installed refueling machine (the set of the weighing machine 13 and the external machine 14 in the example of FIG. 3). Gas station server 11 can communicate with management server 30 via network N1. In the example of FIG. 3, the management server 30 transmits the reservation key and the refueling reservation information to the gas station server 11 that manages the external refueling machine designated by the refueling reservation information. The external refueling machine may be designated by the external machine 14 or the weighing machine 13, and the description below assumes that the external machine 14 is designated. The gas station server 11 then transmits the reservation key to the external device 14 designated by the refueling reservation information received from the management server 30 . The gas station server 11 can also be configured to manage, for example, gas station customer data, sales data, and the like.

The weighing machine control device 12 is communicably connected to the gas station server 11 and controls the weighing machine 13 and the external machine 14 included in the gas station system 10 . The weighing machine 13 has nozzles for high-octane, regular, and light oil, and is used in combination with the external machine 14 . The weighing machine 13 is connected to the weighing machine control device 12 via an SS-LAN (Service Station Local Area Network) N3. In the SS-LAN (N3), communication is performed based on, for example, the RS485 protocol.

To simplify the explanation, the management server 30 is described as an example of the management server 1a. It can also be taken as

The external machine 14 can have a banknote handling device, a coin handling device, a card reader, a display device, an input device, a printer, and the like. The external machine 14 is provided above the weighing machine 13 or in the vicinity of the weighing machine 13 and used as a pair with the weighing machine 13 . The external machine 14 is connected to the weighing machine control device 12 via a LAN (Local Area Network) N4. Communication is performed on the LAN (N4) based on the TCP/IP protocol. The number of weighing machine 13 and external machine 14 included in gas station system 10 is not particularly limited, and may be one each.

FIG. 4 is a block diagram showing one configuration example of the gas station server 11 in the gas station system 10 of FIG. Gas station server 11 can include CPU 111 , ROM (Read Only Memory) 112 , RAM (Random Access Memory) 113 , storage device 114 , display device 115 , input device 116 , communication I/F 117 and bus 118 . Each section is interconnected via a bus 118 .

The CPU 111 controls each part of the service station server 11 by an application program. ROM 112 is a non-volatile memory and stores an application program for controlling each part of service station server 11 . A RAM 113 provides a memory area necessary for the operation of the CPU 111 . The storage device 114 is a mass storage device such as a hard disk.

The display device 115 is composed of, for example, a liquid crystal display, an OLED (Organic Light Emitting Diode) display, an LED (Light Emitting Diode) display, or the like. The input device 116 is composed of, for example, a keyboard, mouse, touch panel, and the like. Communication I/F 117 is a communication unit that transmits and receives data.

FIG. 5 is a block diagram showing a configuration example of the weighing machine control device 12 in the gas station system 10 of FIG. The weighing machine control device 12 can include a CPU 121 , a ROM 122 , a RAM 123 , a storage device 124 , a display device 125 , an input device 126 , a first communication I/F 127 , a second communication I/F 128 and a bus 129 . Each section is interconnected via a bus 129 .

The CPU 121 controls each part of the weighing machine control device 12 by application programs. The ROM 122 is composed of non-volatile memory and stores application programs for controlling each part of the weighing machine control device 12 . A RAM 123 provides a memory area necessary for the operation of the CPU 121 . The storage device 124 is a mass storage device such as a hard disk. The display device 125 is composed of, for example, a liquid crystal display, an OLED display, an LED display, or the like. The input device 126 is composed of, for example, a keyboard, mouse, touch panel, and the like.

The first communication I/F 127 is a communication unit that transmits and receives data based on the TCP/IP protocol, and can communicate with the gas station server 11 and the external machine 14 . The second communication I/F 128 is a communication unit that transmits and receives data based on the RS485 protocol, and can communicate with the weighing machine 13 .

FIG. 6 is a block diagram showing a configuration example of the mobile terminal 20 in this system. The mobile terminal 20 can include a CPU 201 , a ROM 202 , a RAM 203 , a storage device 204 , a display 205 , a touch sensor 206 , a first wireless communication section 207 , a second wireless communication section 208 and a bus 209 . Each unit is interconnected via a bus 209 .

CPU201 controls each part of the portable terminal 20 by an application program. The ROM 202 is composed of non-volatile memory and stores application programs for controlling each part of the mobile terminal 20 . A RAM 203 provides a memory area necessary for the operation of the CPU 201 . The storage device 204 is a mass storage device such as a hard disk. The display 205 is a touch panel with a touch sensor 206 arranged on its surface. The display 205 is composed of, for example, a liquid crystal display, an OLED display, an LED display, or the like.

The first wireless communication unit 207 is a communication unit that connects to the mobile communication network N2 and performs wireless communication. configured to The second wireless communication unit 208 is a communication unit that transmits and receives data by wireless communication. The second wireless communication unit 208 performs, for example, short-range wireless communication such as Bluetooth (registered trademark) and NFC (Near Field Communication), wireless communication by wireless LAN connection such as Wi-Fi (registered trademark), infrared wireless communication, and the like. executable. The second wireless communication unit 208 can be used for transmission of a reservation key to the external device 14, and the like.

FIG. 7 is a block diagram showing a configuration example of the external machine 14 in the gas station system 10 of FIG. The external device 14 can include a CPU 141 , a ROM 142 , a RAM 143 , a storage device 144 , a display 145 , a touch sensor 146 , a communication section 147 , a wireless communication section 148 and a bus 149 . Each unit is interconnected via a bus 149 .

The CPU 141 controls each part of the external machine 14 by an application program. The ROM 142 is composed of non-volatile memory and stores application programs for controlling each part of the external machine 14 . A RAM 143 provides a memory area necessary for the operation of the CPU 141 . The storage device 144 is a mass storage device such as a hard disk. The display 145 is a touch panel on which a touch sensor 146 is arranged. The display 145 is composed of, for example, a liquid crystal display, an OLED display, an LED display, or the like.

The communication unit 147 is a communication unit that transmits and receives data based on the TCP/IP protocol, and communicates with the weighing machine control device 12 via the LAN (N4). The wireless communication unit 148 is a communication unit that transmits and receives data by wireless communication. The wireless communication unit 148 is configured to be capable of executing, for example, short-range wireless communication such as Bluetooth (registered trademark) and NFC, wireless communication by wireless LAN connection such as Wi-Fi (registered trademark), infrared wireless communication, and the like. The wireless communication unit 148 can communicate with the second wireless communication unit 208 of the mobile terminal 20 and receive the reservation key. An example in which the wireless communication unit 148 is a contactless IC reader and reads a reservation key from an IC chip provided in the mobile terminal 20 will be described below.

The external machine 14 having such a configuration receives from the management server 30 the reservation key generated by the management server 30 based on the fueling reservation information including at least the external machine 14 and the reservation time, together with the fueling reservation information. , and refueling is permitted in the following cases: In the above case, the wireless communication unit 148 reads the reservation key from the portable terminal 20 within the first predetermined period based on the reservation time.

In this embodiment, the external machine 14 specified by the fueling reservation information does not read the reservation key corresponding to the fueling reservation information from a second predetermined period (for example, 5 minutes before) before the reservation time indicated by the fueling reservation information. It is locked so that refueling operation cannot be performed as long as possible. Therefore, the external machine 14 has a mechanism for locking the oil supply in the weighing machine 13 which is a pair. Also, in the external device 14 that has received the reservation key and the refueling reservation information, the date and time when the lock is started is before the start date and time of the first predetermined period (for example, 3 minutes before the start date and time of the first predetermined period). can also Also, the locked period can be matched with the first predetermined period. Thus, the lock period can include at least the first predetermined period.

Further, when the external device 14 specified by the fueling reservation information reads the same reservation key as the reservation key that caused the lock from the portable terminal 20, the lock may be released. Further, it is preferable that the external machine 14 designated by the oil reservation information displays an image indicating that there is a reservation on the display 145 while the lock is being executed. In this way, the external machine 14 for which the reservation time is designated changes the display screen to a screen indicating that there is a reservation from a predetermined period (for example, 5 minutes) before the customer starts refueling processing, and other customers refuel. It is preferable to lock it so that it cannot be manipulated.

Next, an example of reservation processing in this system will be described with reference to FIGS. 8 to 10. FIG. Both FIGS. 8 and 9 are flowcharts for explaining an example of processing at the time of pre-operation (at the time of reservation) in this system. FIG. 8 shows an example of processing when there is no advance reservation from another customer at the time of reservation or does not overlap with it, and FIG. 9 shows an example of processing when there is an overlap with an advance reservation from another customer at the time of reservation. ing. FIG. 10 is a schematic diagram showing an example of the display screen of the mobile terminal 20 in this system.

First, a customer who makes a refueling reservation performs a startup operation of a refueling reservation application program (hereinafter referred to as a refueling reservation application) on the mobile terminal 20, and the portable terminal 20 starts up the refueling reservation application (step S11). In this refueling reservation application, an image such as the image 205a shown in FIG. 10 is displayed on the display 205, for example. In the image 205a, it is possible to input a gas station (designated SS) for reserving refueling, a refueling device (weighing machine 13) for refueling, reservation time, settlement method, oil type, oil amount, and money amount. A change button is provided for each item, and by pressing this change button, the changed content can be reflected and transmitted to the management server 30 . In addition, for each item, for example, when the corresponding input field is selected, options can be displayed and the customer can select from them. The customer can select, for example, a specified SS and a fueling device from the fueling reservation application, and can check the reservation status.

The oil amount item is an item for inputting a method of refueling, and examples thereof include fixed amount, fixed amount, full tank, and the like. In the case of a fixed amount, it is also necessary to enter the amount in the item. Payment methods include cash, electronic money, prepaid cards, credit cards, and the like.

First, the refueling reservation application receives the customer's selection of a refueling SS, selection of a designated refueling device, and input of a refueling reservation time (steps S12, S13, and S14), and transmits them to the management server 30 together with the identification information of the mobile terminal 20. to check the reservation status (step S15). Of course, the order of steps S12 to S14 does not matter.

The management server 30 confirms with the service station server 11 whether or not there is overlap with the reservation from another customer based on the information specified in steps S12 to S14 (step S16). FIG. 8 illustrates a case where reservations do not overlap, and gas station server 11 sends a reply indicating no reservation to management server 30 (step S17). In this example, the management server 30 confirms with the service station server 11 whether or not another customer has a reservation, but it is also possible to confirm with the information in the management server 30. FIG. In this case, when a certain reservation is executed, if the service station server 11 immediately notifies the management server 30 of that fact, the discrepancies in the information can be prevented.

After step S17, the management server 30 sends a reply to the portable terminal 20 to the effect that refueling can be reserved (step S18). With this reply, the image 205a remains as it is, but as will be described later, if refueling reservation cannot be made, it is preferable to notify that effect. The mobile terminal 20 that received the reply accepts the input of the oil type, the amount of oil, and the input of the payment method (payment means), and accepts the input of the OK button of the image 205a, thereby collectively identifying the mobile terminal 20. It is transmitted to the management server 30 together with the information (steps S19 and S20). The order of steps S19 and S20 does not matter. At this time, the information transmitted in steps S12 to S14 may also be collectively retransmitted.

The management server 30, which has received the information transmitted in steps S19 and S20, combines the information transmitted in steps S12 to S14 as refueling reservation information, and generates (issues) a reservation key based on the refueling reservation information (step S23). ), and reply to the mobile terminal 20 (step S23). The management server 30 also transmits the reservation key and the refueling reservation information to the gas station server 11 of the refueling SS indicated by the refueling reservation information, and the gas station server 11 registers them (step S24). The gas station server 11 registers the reservation key and refueling reservation information (only the reservation time may be sufficient) in the external device 14 paired with the refueling device (weighing device 13) indicated by the refueling reservation information (step S25). As a result, the external machine 14 can be in a reservation waiting state within the first predetermined period based on the reservation time. For example, if the reservation time is 15:30 as in the example of FIG. 10, the first predetermined period can be 15:25 to 15:35. In addition, the reservation time should be configured so that it can be input in a period such as 15:30 to 15:40. In this case, the input reservation time (that is, the reservation period) and the first predetermined period match. It is preferable to let

Further, the portable terminal 20 that has received the reservation key in step S23 automatically registers the reservation key (step S26), and the reservation process is completed (step S27). As a result, the customer goes to the external machine 14 of the reserved refueling SS aiming at the reservation time. In addition, the management server 30 completes the reservation process after finishing the process of step S23 and the transmission process for step S24 (step S28).

On the other hand, if another reservation has already been made for the refueling device and reservation time to be reserved, as shown in FIG. You will have to reselect. In the processing example of FIG. 9, after the processing of step S15, the management server 30 confirms the reservation to the gas station server 11 in the same manner as in step S16 (step S31), and the gas station server 11 already has a reservation (reservations overlap). is returned (step S32). The management server 30, which has received this reply, replies to the mobile terminal 20 that refueling reservation is not possible (step S33), and prompts re-input with the refueling reservation application.

In response to this, the refueling reservation application accepts the selection of the designated refueling device from the customer and the input of the refueling reservation time (steps S34 and S35), and transmits them to the management server 30 together with the identification information of the mobile terminal 20 to make the reservation. Check the situation (step S16). Subsequent processing is as described with reference to FIG.

As exemplified in FIGS. 8 and 9, in this system, a refueling device that has not been reserved in advance and a reservation time are selected, then a payment method, oil type, and oil amount are selected, and refueling reservation information is registered. Then, this refueling reservation information is registered in the gas station server 11 . Then, based on this fueling reservation information, a fueling reservation key is distributed from the gas station server 11 to the portable terminal 20 and the fueling device that made the fueling reservation, and is automatically stored, completing the fueling reservation. In step S26, the reservation key is automatically registered, and the customer may choose not to receive this notification, but of course, the fact that the reservation key has been issued and explanation of the refueling method afterward may be notified.

As in this example, the refueling reservation information can include refueling store, oil type, oil amount, and payment method. Then, if the reservation based on the refueling reservation information cannot be made due to the existence of another reservation, the management server 30 resets at least one of the refueling store, the external refueling machine, and the reservation time among the information included in the refueling reservation information. is preferably sent to the mobile terminal 20 .

Next, an example of processing during refueling in this system will be described with reference to FIGS. 11 to 13. FIG. 11 to 13 are flow diagrams for explaining an example of processing during refueling in the system of FIG. 2. FIG. FIG. 11 shows an example of processing when refueling is possible, and FIG. 12 shows an example of processing when refueling becomes possible from a state where refueling is impossible. FIG. 13 shows an example of processing for canceling a refueling reservation.

First, an example of processing when refueling is possible will be described based on FIG. The management server 30 transmits the refueling reservation information to the gas station server 11 as described in step S24 of FIG. 8, and the gas station server 11 registers the information. Gas station server 11, as described in step S25 of FIG. The reservation key is registered in the external device 14 (step S42).

At the time of this registration, the gas station server 11 or the external machine 14 also sets a locking period (lock period) to the external machine 14 based on the reservation time indicated by the refueling reservation information. The external machine 14 with the reservation key registered waits for the arrival of the lock start time according to the set lock period (for example, from 5 minutes before to 5 minutes after the reserved refueling time) to prevent other customers from refueling. (operation lock) is performed (step S43). The reason why the lock period is set to 5 minutes after the scheduled refueling time as in this example is to allow a grace period from the scheduled refueling time to when the refueling reservation person starts refueling. In addition, it is preferable to display on the display 145 of the external device 14 during the lock period the time indicating the end of the lock period that "reservations are made until XX hours and XX minutes".

The customer who made the reservation (refueling reservation customer) brings the portable terminal 20 close to the antenna of the non-contact IC reader 148 equipped on the external machine 14 when starting refueling with the designated SS and designated refueling device. (Step S44). By step S<b>44 , the external device 14 can read the reservation key registered in the mobile terminal 20 . Based on the read reservation key and the internally registered reservation key, the external machine 14 performs collation (matching) as to whether or not the customer is a refueling reservation customer and is within a first predetermined period based on the reservation time. (step S45). When the external machine 14 determines that the customer is a refueling reservation customer and is within the first predetermined time period, the external machine 14 releases the operation lock (step S46). Along with this cancellation, the external device 14 may cause the display 145 to display information indicated by the refueling reservation information (contents of refueling reservation, that is, refueling instruction). With this cancellation, the refueling reservation customer can start the refueling operation.

After the process of step S46, the external machine 14 transmits fuel supply information such as oil type, oil amount, and settlement method included in the fuel supply reservation information to the weighing machine control device 12, and refueling to the gas station server 11. to be notified. The weighing machine control device 12 that has received the refueling information and the like transmits permission to use the nozzle of the corresponding oil type to the weighing machine 13 paired with the external machine 14 (step S47). A seed nozzle is enabled (step S48).

In this state, the clerk confirms that the work before refueling is completed by a monitoring monitor (not shown) or the like, and presses the refueling permission button on the SSC (self-service console) 15 (step S49). The surveillance monitor, SSC 15, is installed, for example, in the surveillance room of a gas station. For example, when the nozzle is removed from the holder of the weighing machine 13, the SSC 15 outputs a warning sound or the like, and the store clerk performs confirmation work using a monitoring monitor or the like. The SSC 15 receives the depression of the fueling permission button and transmits a fueling permission notice to the weighing machine control device 12 , and the weighing machine control device 12 receives the fueling permission notice and transmits the fueling permission notice to the weighing machine 13 . The weighing machine 13 receives the notification of permission to refuel and becomes ready for refueling (step S50), and the customer uses the specified nozzle to refuel (step S51).

Further, the service station server 11 that has received the notification that refueling is in progress transfers the notification to the management server 30 , and the management server 30 transfers the notification to the portable terminal 20 . As a result, a message to the effect that refueling is in progress is displayed on the refueling reservation application of the mobile terminal 20 (step S52). This display is continued until a refueling end notification is received from the management server 30 .

Further, the customer approves the settlement at the external machine 14 after the completion of refueling, and the settlement is processed at the external machine 14 (step S53). When the settlement process is completed, the external machine 14 transmits a refueling end notification to the gas station server 11 as a refueling reservation end process, and deletes the setting information of the reservation key and the lock period (step S54). In this way, when the external machine 14 recognizes that the refueling reservation customer has finished refueling by executing the payment, the external machine 14 notifies the gas station server 11 that refueling has been completed for the refueling reservation customer. The reservation key and refueling reservation information are deleted from the equipment 14 . The gas station server 11 that has received the fueling end notification transmits the fueling end notification to the management server 30 and deletes the reservation key and the fueling reservation information (step S55). In addition, the management server 30 that has received the fueling end notification transmits the fueling end notification to the corresponding portable terminal 20, and deletes the fueling reservation information and the reservation key (step S56).

When the mobile terminal 20 receives the refueling end notification from the management server 30, the refueling reservation application displays that refueling has ended (step S57), and deletes the reservation key corresponding to the completed refueling (step S58).

Next, an example of processing when refueling becomes possible from a state in which refueling is not possible will be described with reference to FIG. 12 . First, as in step S41 of FIG. 11, the management server 30 transmits the refueling reservation information to the gas station server 11, and the gas station server 11 responds to the refueling reservation instruction including the refueling reservation information and the reservation key. (step S61). Next, as in step S42, the external device 14 registers the reservation key (step S62). At the time of this registration, the gas station server 11 or the external machine 14 also sets a locking period (lock period) to the external machine 14 based on the reservation time indicated by the refueling reservation information.

However, in FIG. 12, another customer starts refueling before the start of the lock period and does not finish refueling even during the lock period. That is, in this example, another customer who is refueling before the refueling reservation customer overlaps with the refueling reservation time, and the external machine 14 detects this point (step S63). In this case, an alarm image is displayed on the display 145 of the external machine 14 to indicate that refueling is reserved, prompting an early end of refueling (step S64).

When the refueling of the customer who is refueling before the refueling customer is completed and the external machine 14 detects this (step S65), the external machine 14 locks the operation (step S66) in the same manner as in step S43. . In step S66, refueling using the reservation key is enabled for, for example, five minutes from the lock start time as a grace period. The refueling reservation customer starts the refueling process within this grace period, and refuels according to the same process as in FIG. That is, after the processing of step S66, the same processing as in FIG. 11 is performed (steps S44 to S58).

Next, an example of processing for canceling a refueling reservation will be described with reference to FIG. First, by performing the processes of steps S41 to S43 in FIG. 11, the reservation key is registered and the operation is locked during the lock period. Here, too, an example of the lock period from 5 minutes before to 5 minutes after the scheduled refueling time is given. When the operation lock is started and 5 minutes have passed since the refueling reservation time (when the lock period has passed), the external machine 14 notifies the gas station server 11 that the refueling reservation time has passed (step S71). Gas station server 11 receives the notification and executes processing for canceling the refueling reservation (step S72).

Next, the gas station server 11 deletes the refueling reservation information and the reservation key (step S73), and instructs the external machine 14 to delete the refueling reservation. Delete the key (step S74). Further, the external machine 14 releases the operation lock and opens it so that refueling customers other than the refueling reservation customer can refuel (step S75). Although an example in which only one reservation key is registered in the external device 14 has been described, the same applies when a plurality of reservation keys are registered for different refueling reservation times. After receiving the data, the external machine 14 allows customers who have not made a reservation to input the type of oil, the amount of oil, the payment method, etc. for all reservation keys for which no reservation has been made, except for the first predetermined period. Refueling can be enabled upon customer request.

Further, as a part of step S72 or after the process of step S72, the gas station server 11 transmits a cancellation notification to the management server 30, and the management server 30 receiving this transmits the cancellation notification to the mobile terminal 20 and refuels. The reservation information and reservation key are deleted (step S76). Upon receiving this cancellation notice, the mobile terminal 20 cancels the refueling reservation and erases the registered reservation key (step S77). ).

As described above, according to the present embodiment, not only the same effect as that of the first embodiment is obtained, but also the effect of the added configuration is obtained. For example, by locking the operation, it is possible to prevent other customers from refueling.

<Other embodiments, etc.>
In each embodiment, the refueling reservation system, each device (equipment) included in the system, and the processing procedure have been described. However, the device configuration, system configuration, and processing procedure are not limited to those shown in the examples, and any procedure may be used as long as the functions of the device or system can be achieved, and the procedure can be performed before or after a certain process. Further, as the processing procedures have been described in each embodiment, the present disclosure can also take the form of a fueling reservation method executed by a management server (computer) and a program for causing a computer to execute the method. Further, the present disclosure can also take the form of a refueling reservation method executed by a mobile terminal and a program for causing a control unit (computer) of the mobile terminal to execute the method. Further, the present disclosure can also take the form of a refueling method executed by an external refueling machine and a program for causing a control unit (computer) of the external refueling machine to execute the method. The present disclosure may also take the form of a fueling control method executed by a gas station server and a program for causing a gas station server (computer) to execute the method. The present disclosure can also take the form of a fueling control method executed by a weighing machine control device and a program for causing a control unit (computer) of the weighing machine control device to execute the method.

Moreover, although each embodiment has been described on the premise of refueling, a similar system can also be applied to charging an electric vehicle or the like. That is, the present disclosure includes a charging reservation system constructed to reserve a self-charging facility (self-powering device) for charging a device having a battery such as an electric vehicle, an electric motorcycle, a mobile terminal, etc., and included in the system. It can take the form of each device, method, and program. A similar system can also be applied to filling gas such as hydrogen gas at a gas station. That is, the present disclosure is a gas filling reservation system constructed to make a reservation for a self-gas filling facility for filling gas into a device that uses gas as an energy source, such as a hydrogen vehicle, and each device and method included in the system. , can take the form of a program.

In addition to refueling, power feeding, and gas charging, the above-described embodiments can be similarly applied to other power sources such as liquid fuel. That is, the present disclosure can also take the form of a supply reservation system in a power source supply facility (power source supplier) that supplies the power source of equipment on a self-service basis, and each device, method, and program included in the system.

Also, in the various examples described above, the programs can be stored and provided to the computer using various types of non-transitory computer readable media. Non-transitory computer-readable media include various types of tangible storage media. Examples of non-transitory computer-readable media include magnetic recording media (eg, floppy disks, magnetic tapes, hard disk drives), magneto-optical recording media (eg, magneto-optical disks). Further examples include CD-ROM (Read Only Memory), CD-R, and CD-R/W. Furthermore, this example includes semiconductor memory (eg, mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM (Random Access Memory)). The program may also be delivered to the computer on various types of transitory computer readable medium. Examples of transitory computer-readable media include electrical signals, optical signals, and electromagnetic waves. Transitory computer-readable media can deliver the program to the computer via wired channels, such as wires and optical fibers, or wireless channels.

It should be noted that the present disclosure is not limited to the above embodiments, and can be modified as appropriate without departing from the spirit of the present disclosure. In addition, the present disclosure may be implemented by appropriately combining each embodiment.

1 refueling reservation system 1a management server device 1b-1, 1b-2, 1b-n, 1b external refueling machine 1c mobile terminal device 10-1, 10-2, 10-m, 10 gas station system 11 gas station server 12 Weighing machine control device 13 Weighing machine 14 External machine 20 Portable terminal 30 Management server 40 Base stations 111, 121, 141, 201 CPU
112, 122, 142, 202 ROMs
113, 123, 143, 203 RAM
114, 124, 144, 204 storage devices 115, 125 display devices 116, 126 input device 117 communication I/F
118, 129, 149, 209 bus 127 first communication I/F
128 Second communication I/F
145, 205 displays 146, 206 touch sensor 147 communication unit 148 wireless communication unit (non-contact IC reader)
207 first wireless communication unit 208 second wireless communication unit (near-field wireless communication unit)
N1 Mobile communication network N2 Network N3 SS-LAN
N4 LAN

Claims (10)

A plurality of external supply facilities for self-service supply of power sources for devices, a management server device capable of communicating with the plurality of external supply facilities, and communication with the management server device via a network including the Internet a mobile terminal device owned by the customer, capable of
When the supply reservation information including at least the external supply equipment to be supplied and the reservation time is input, the mobile terminal device transmits the input supply reservation information together with the identification information of the mobile terminal device to the management server device. death,
When the supply reservation information is received, the management server device generates a supply reservation key based on the supply reservation information, and combines the generated reservation key and the supply reservation information with the supply reservation information specified by the supply reservation information. transmitting to the external supply equipment and transmitting the reservation key to the mobile terminal device;
When the external supply equipment specified by the supply reservation information reads the reservation key from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information, the external supply equipment allow supply at facilities,
Supply reservation system. The external supply facility designated by the supply reservation information cannot perform the supply operation unless the reservation key corresponding to the supply reservation information is read from a second predetermined period before the reservation time indicated by the supply reservation information. do the lock like,
The supply reservation system according to claim 1. The external supply facility designated by the supply reservation information releases the lock when the reservation key is read.
The supply reservation system according to claim 2. The external supply equipment designated by the supply reservation information has a display unit that displays an image indicating that there is a reservation while the lock is being executed.
The supply reservation system according to claim 2 or 3. The supply reservation information includes supply stores, types of power sources, supply amounts, and payment methods,
When a reservation based on the supply reservation information cannot be made due to the existence of another reservation, the management server device is configured to: Sending a notification requesting one reconfiguration to the mobile terminal device;
The supply reservation system according to any one of claims 1-4. Equipped with a plurality of supply station server devices operated at each of the plurality of supply stations,
each of the supply station server devices is a server device that manages one or a plurality of external supply facilities among the plurality of external supply facilities;
The management server device transmits the reservation key and the supply reservation information to the supply station server device that manages the external supply facility designated by the supply reservation information,
The supply station server device transmits the reservation key to the external supply facility designated by the supply reservation information.
The supply reservation system according to any one of claims 1-5. a first communication unit communicating with a plurality of external supply equipment for self-service power supply of equipment;
a second communication unit that communicates with a mobile terminal device owned by a customer via a network including the Internet;
When the second communication unit receives supply reservation information including at least the external supply equipment to be supplied and the reservation time and the identification information of the portable terminal device from the portable terminal device, supply is started based on the supply reservation information. a control unit that generates a reservation key;
has
The control unit transmits the generated reservation key and the supply reservation information to the external supply equipment designated by the supply reservation information via the first communication unit, and the second communication unit transmitting the reservation key to the mobile terminal device via
The reservation key is read by the external supply equipment received together with the supply reservation information from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information. is the key to authorizing supply in facility supply facilities,
Management server device. a communication unit that communicates with the management server device;
a reading unit that reads a reservation key from a portable terminal device owned by a customer that can communicate with the management server device via a network including the Internet;
a control unit;
with
The control unit receives the reservation key generated by the management server device based on the supply reservation information including at least the external supply facility and the reservation time from the management server device in the communication unit, together with the supply reservation information. and when the reading unit reads the reservation key from the mobile terminal device within a first predetermined period based on the reservation time, the supply is permitted.
External supply equipment. A computer capable of communicating with a plurality of external supply facilities for self-service power supply of equipment communicates with a mobile terminal device owned by a customer via a network including the Internet, and supplies power from the mobile terminal device. a step of receiving supply reservation information including at least the external supply equipment and reservation time to be used and identification information of the portable terminal device;
when the computer receives the supply reservation information and the identification information, generating a supply reservation key based on the supply reservation information;
a step in which the computer transmits the generated reservation key and the supply reservation information to the external supply equipment designated by the supply reservation information, and transmits the reservation key to the mobile terminal device;
with
The reservation key is read by the external supply equipment received together with the supply reservation information from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information. is the key to authorizing supply in facility supply facilities,
Supply reservation method. A computer capable of communicating with multiple external power supplies for self-service equipment powering;
Communicate with a mobile terminal device owned by a customer via a network including the Internet, and receive from the mobile terminal device supply reservation information including at least the external supply equipment to be supplied and the reservation time, and identification information of the mobile terminal device receiving;
when receiving the supply reservation information and the identification information, generating a supply reservation key based on the supply reservation information;
a step of transmitting the generated reservation key and the supply reservation information to the external supply equipment designated by the supply reservation information, and transmitting the reservation key to the portable terminal device;
including
The reservation key is read by the external supply equipment received together with the supply reservation information from the portable terminal device within a first predetermined period based on the reservation time indicated by the supply reservation information. is the key to authorizing supply in facility supply facilities,
A program for executing a process.

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