JP2021012670A - Security delivery service support system, portable terminal device, target confirmation method, and program - Google Patents

Abstract

To prevent or reduce delivery mistakes and collection mistakes of a target of a security delivery service.SOLUTION: A security delivery service support system 1 that supports a security delivery service that delivers or collects cash to/from a customer store includes a management device (operator terminal device 200) and a portable terminal device 300. The management device transmits information on a transportation plan for delivery or collection of cash to/from the customer store. The portable terminal device includes: a store-related information acquisition unit that acquires store-related information for identifying a target for which delivery or collection of cash is performed at the customer store; a target confirmation processing unit that compares planned store-related information indicating the target of delivery or collection of cash in the information on the transportation plan with the store-related information; and a notification unit that, if it is determined that the target indicated by the planned store-related information is different from the target indicated by the store-related information, provides a notification of that fact.SELECTED DRAWING: Figure 2

Description

The present invention relates to a police service support system, a portable terminal device, a target confirmation method, and a program.

Deposit and withdrawal devices are installed at branches of banks. Information about the near-full (near-full) or near-end (near-empty) cash cassettes of this deposit / withdrawal device is managed at the cash center.
When the cash center grasps the near end of the cash cassette of the deposit / withdrawal device at the branch office, it creates a delivery plan for the replacement cash cassette filled with cash and requests the security company that outsources the delivery. The security company loads a predetermined replacement cash cassette into a cash transport vehicle and transports it to a branch office based on the delivery plan. Then, the security company exchanges the cash cassette, which is the near end of the deposit / withdrawal device installed at the branch office, with the exchanged cash cassette that has been transported. As a result, cash is replenished to the deposit / withdrawal device.

In addition, when the cash center grasps the near full of the cash cassette of the deposit / withdrawal device at the branch office, it creates a collection plan for collecting the cash cassette and requests the security company to collect it. The security company loads an empty replacement cash cassette prepared based on the collection plan into a cash transport vehicle and transports it to the branch office. The security company then exchanges the near-full cash cassette of the deposit / withdrawal device installed at the branch office for the exchanged cash cassette that has been transported.
These delivery and collection are referred to as "police services" (eg, Patent Document 1).

Japanese Unexamined Patent Publication No. 2001-357204

In the security business, the security company transports the exchange cash cassette to the customer store such as a branch office based on the delivery plan or the collection plan, and exchanges it for the cash cassette of the deposit / withdrawal device of the customer store. At that time, there is a possibility that a delivery error may occur in which the cash cassette is not delivered according to the delivery plan, and a collection error may occur in which the cash cassette is not collected according to the collection plan.

The present invention provides a security service support system, a portable terminal device, a target confirmation method, and a program that can prevent or reduce delivery errors and collection errors of the object of the security service such as a cash cassette.

According to one aspect of the present invention, the police service support system is a police service support system that includes a management device and a portable terminal device and supports a cash service that delivers or collects cash to a customer store. The management device transmits a transportation plan for delivering or collecting cash to the customer store, and the portable terminal device identifies an object for which cash is delivered or collected at the customer store. The store-related information acquisition unit that acquires the store-related information, the target confirmation processing unit that compares the planned store-related information indicating the target of cash delivery or collection in the transportation plan with the store-related information, and the planned store. When it is determined that the target indicated by the related information and the target indicated by the store-related information are different, a notification unit for notifying the fact is provided.

According to the present invention, it is possible to prevent or reduce delivery mistakes and collection mistakes that are the targets of the police service.

It is a figure which shows the configuration example of the police service support system which concerns on embodiment. It is a figure which shows the example of the police service using the police service support system which concerns on embodiment. It is a figure which shows the example of the functional structure of the server apparatus which concerns on embodiment. It is a figure which shows the example of the functional structure of the operator terminal apparatus which concerns on embodiment. It is a figure which shows the example of the functional structure of the portable terminal apparatus which concerns on embodiment. It is a figure which shows the example of the printed matter for taking over of the person in charge of the police according to the embodiment. It is a figure which shows the example of the processing procedure of the preparation in a cash center in the police operation using the police support system which concerns on embodiment. It is a figure which shows the example of the processing procedure in a customer store in the police | transportation business using the police | transport support system which concerns on embodiment. It is a figure which shows the display example by the operator terminal apparatus of the transportation route of the cash cassette in the transportation plan which concerns on embodiment. It is a figure which shows the example of the operation for the portable terminal apparatus which concerns on embodiment to acquire the transportation plan. It is a figure which shows the display example by the operator terminal apparatus of the transportation state of the cash cassette which concerns on embodiment. It is a figure which shows the configuration example of the important thing management system which concerns on the 1st modification of embodiment. It is a figure which shows the example of the processing procedure in the case where the person in charge of the customer store which concerns on the 1st modification of embodiment deposits the object of delivery to the important thing management apparatus. It is a figure which shows the example of the processing procedure when the person in charge of police which concerns on 1st modification of embodiment receives the object of delivery from an important object management apparatus. It is a figure which shows the example of the processing procedure in the case where the person in charge of police which concerns on 1st modification of embodiment deposits the object of delivery to the important thing management apparatus. It is a figure which shows the example of the processing procedure in the case where the person in charge of the customer store which concerns on the 1st modification of embodiment receives the object of delivery from an important thing management apparatus. It is a figure which shows the configuration example of the transfer management system which concerns on the 2nd modification of embodiment. It is a figure which shows the example of the key delivery using the police service support system which concerns on the 2nd modification of embodiment.

Hereinafter, embodiments will be described.
<Police business support system>
FIG. 1 is a diagram showing a configuration example of a police service support system according to an embodiment. With the configuration shown in FIG. 1, the police service support system 1 includes a server device 100, an operator terminal device 200, a portable terminal device 300, and a deposit / withdrawal device 710. The deposit / withdrawal device 710 may be configured as a part of the police service support system 1. Alternatively, the deposit / withdrawal device 710 may have an external configuration of the police service support system 1.

The server device 100, the operator terminal device 200, the portable terminal device 300, and the deposit / withdrawal device 710 can communicate with each other via the communication network 720. The communication network 720 is not limited to a specific type of communication network. For example, the communication network 720 may be the Internet. Alternatively, the communication network 720 may be a communication network dedicated to the police service support system 1.

Further, the communication network 720 may be composed of a combination of a plurality of communication networks. For example, the server device 100 and the deposit / withdrawal device 710 are connected by communication via the Internet, the server device 100 and the operator terminal device 200 are connected by communication via a dedicated line, and the operator terminal device 200 and the portable terminal device 300 are connected by a dedicated line. , The Internet, and a mobile phone network may be used for communication connection. The mobile phone network referred to here is a wireless communication network provided by a telecommunications carrier for mobile phones such as smartphones.
The communication network 720 may be configured as a part of the police service support system 1. Alternatively, the communication network 720 may have an external configuration of the police service support system 1.

The deposit / withdrawal device 710 is provided in the customer store and accepts cash input / output. Examples of customer stores include, but are not limited to, bank branches and supermarket stores.
The deposit / withdrawal device 710 stores a cash cassette, and deposits the deposited cash into the cash cassette. Further, the deposit / withdrawal device 710 withdraws cash from the cash cassette when it receives a withdrawal operation. The deposit / withdrawal device 710 corresponds to an example of a target for police services.

Specifically, when the cash cassette in the deposit / withdrawal device 710 becomes near full (nearly full), it is exchanged for a replacement cash cassette such as an empty cash cassette. As a result, cash is collected (cash cassette is collected). In addition, the cash cassette in the deposit / withdrawal device 710 is exchanged for a replacement cash cassette containing near-end (near-empty) cash. As a result, cash delivery (cash cassette delivery) is performed.
The deposit / withdrawal device 710 may be configured as a part of the police service support system 1. Alternatively, the deposit / withdrawal device 710 may have an external configuration of the police service support system 1. The number of deposit / withdrawal devices 710 targeted for the police service in the police service support system 1 may be a plurality.

The server device 100 collects and manages information regarding the operating status of each of the deposit / withdrawal devices 710. Information on the operating status is also referred to as operating status information.
For example, the server device 100 uses the device identification information, the cash amount data, and the cassette identification information of the cash cassette stored in the deposit / withdrawal device 710 as the operation status information for each deposit / withdrawal device 710. Receive and store from device 710.

The device identification information is information that identifies each of the deposit / withdrawal devices 710. The cash amount data is data indicating the amount of cash stored in the cash cassette in the deposit / withdrawal device 710. The server device 100 or the operator terminal device 200 detects near full and near end based on cash amount data. The cassette identification information is information that identifies each of the cash cassettes.
The server device 100 is configured by using a computer such as a workstation.
In the example of FIG. 1, the server device 100 is provided in the data center. A data center is a facility where server equipment is installed to collect and manage various types of data.

The operator terminal device 200 functions as a terminal device of the server device 100. For example, the operator terminal device 200 creates a transportation plan based on the operating status information of each of the deposit / withdrawal devices 710 collected by the server device 100. The transportation plan referred to here is a general term for the above-mentioned delivery plan and collection plan.
The operator terminal device 200 is configured by using a computer such as a personal computer (PC).

The operator terminal device 200 may automatically create a transportation plan. Alternatively, the operator terminal device 200 may create a transportation plan according to the operation of the operator. Alternatively, the operator terminal device 200 may create a plurality of transport plan candidates and allow the operator to select one of the transport plans. The operator here is a person who manages the police service. The operator instructs the police officer to carry out the police work based on the transportation plan.
The operator terminal device 200 corresponds to an example of a management device.

The operator terminal device 200 displays the created transportation plan. Further, the operator terminal device 200 transmits the created transportation plan information to the portable terminal device 300. As a result, the operator terminal device 200 presents the transportation plan to the operator and the person in charge of police possession of the portable terminal device 300. The information regarding the transportation plan referred to here may be the transportation plan itself. Alternatively, the information about the transportation plan may be only a part of the transportation plan. In the following, a case where the operator terminal device 200 transmits a transportation plan to the portable terminal device 300 will be described as an example.
The operator terminal device 200 is provided in the cash center. The cash center is a facility used as a base for police services. Cash for delivery is prepared in the operator terminal device 200. In addition, the cash collected from the deposit / withdrawal device 710 is brought to the cash center.

The portable terminal device 300 is prepared for each person in charge of police. Each person in charge of police possesses one portable terminal device 300. In particular, the person in charge of police carries the portable terminal device 300 when executing the police business, and uses it at a customer store or the like that is the target of the police business. The above-mentioned portable terminal device 300 may be prepared one or more for each cash transport vehicle, not for each person in charge of police.
The portable terminal device 300 may be configured by installing an application program on a general-purpose wireless terminal device such as a smartphone. Alternatively, the portable terminal device 300 may be a device dedicated to the police service support system 1.

The portable terminal device 300 displays a transportation plan. As a result, the portable terminal device 300 presents the transportation plan to the person in charge of police.
Further, the portable terminal device 300 determines whether the deposit / withdrawal device 710 subject to the police service is the same as the deposit / withdrawal device 710 in the transportation plan at the customer store subject to the police service. Specifically, the portable terminal device 300 reads out the identification information of the deposit / withdrawal device 710 from the deposit / withdrawal device 710 that is the target of the police service at the customer store that is the target of the police service. Then, the portable terminal device 300 determines whether or not the deposit / withdrawal device 710 indicated by the read identification information is the same as the deposit / withdrawal device 710 shown in the transportation plan. When it is determined that the deposit / withdrawal device 710 indicated by the identification information is different from the deposit / withdrawal device 710 shown in the transportation plan, the portable terminal device 300 notifies that fact.

FIG. 2 is a diagram showing an example of a police service using the police service support system 1.
In the example of FIG. 2, the deposit / withdrawal device 710 arranged in each of the customer stores A to D and the server device 100 arranged in the data center outside the customer stores A to D communicate with each other via the communication network 721. It is possible. The communication network 721 corresponds to an example of a part of the communication network 720. In the example of FIG. 2, the combination of the communication network 721 and the communication network 722 corresponds to the example of the communication network 720.

At least the operating status of the deposit / withdrawal device 710 is collected at the deposit / withdrawal device 710 of each customer store A to D. The deposit / withdrawal device 710 transmits data related to this operating status to the server device 100 of the data center via the communication network 721. The data regarding the operating status includes at least the above-mentioned device identification information, cash amount data, and cassette identification information.

The server device 100 has a storage unit (a server-side storage unit described later). The storage unit of the server device 100 stores device identification information, cassette identification information, and cash amount data in the cash cassette 750 of each deposit / withdrawal device 710 transmitted from each customer store A to D. Further, the server device 100 can communicate with the operator terminal device 200 of the cash center via the communication network 722. The device identification information, cassette identification information, and cash amount data in the cash cassette 750 of each deposit / withdrawal device 710 stored in the storage unit of the server device 100 are transmitted to the operator terminal device 200 of the cash center via the communication network 722. Will be done.

In the cash center, the operator terminal device 200 receives cash (change) from the customer stores A to D based on the cash amount data in the cash cassette 750 of the deposit / withdrawal device 710 received from the server device 100 of the data center. Create a delivery plan and a cash (sales) collection plan from each customer store A to D. As described above, the operator terminal device 200 may automatically create the delivery plan and the collection plan, or may create the delivery plan and the collection plan based on the operation of the operator.
As described above, the delivery plan and the collection plan of these cash cassettes 750 are also referred to as a transportation plan. In addition, the security officer delivers cash (change) to each customer store based on the delivery plan by the operator terminal device 200, and the security company collects cash (sales) from each customer store based on the collection plan. Is also referred to as security or cash delivery.

<Current delivery management system>
The combination of the operator terminal device 200 and the portable terminal device 300 is referred to as a current transmission management system 11. As described above, the operator terminal device 200 plans to collect cash (sales) and deliver cash (change) based on the cash amount data in the cash cassette 750 of the deposit / withdrawal device 710 installed in each customer store. Make a plan. Further, the portable terminal device 300 reads the device identification information for identifying the deposit / withdrawal device 710, the cassette identification information for identifying the cash cassette 750, and the device identification information and the cassette identification information.

The deposit / withdrawal device 710 is an example of a money processing device operated by an operator. The deposit / withdrawal device 710 processes cash deposits handled at customer stores. Further, when change is generated for the deposited cash, the deposit / withdrawal device 710 pays out the change.
Further, a plurality of cash cassettes 750 are attached to the deposit / withdrawal device 710. Specifically, the deposit / withdrawal device 710 stores a plurality of cash cassettes 750. In the embodiment, a case where two cash cassettes 750 are mounted on one deposit / withdrawal device 710 will be described as an example, but the number of cash cassettes 750 mounted on one deposit / withdrawal device 710 is limited to two. There may be more than one.
The cash deposited in the deposit / withdrawal device 710 is stored in any of a plurality of cash cassettes 750 stored in the deposit / withdrawal device 710. In addition, the cash stored in the cash cassette 750 is paid out as change. The cash stored in the cash cassette 750 becomes the sales amount at the customer store.

Device identification information for identifying the deposit / withdrawal device 710 itself is provided on the outer peripheral surface of the main body of the deposit / withdrawal device 710. The device identification information may be displayed by a two-dimensional code such as a QR code (registered trademark). However, the display format of the device identification information is not limited to this, and any display format that can be read by the portable terminal device 300 may be used.
The two-dimensional code provided in the deposit / withdrawal device 710 is also referred to as the two-dimensional code of the deposit / withdrawal device 710. The two-dimensional code of the deposit / withdrawal device 710 is indicated by reference numeral C11.

As an example of the device identification information, the device identification information may include model information for specifying the model of the deposit / withdrawal device 710 and device identification information for specifying the device for each model. The person in charge of police reads the two-dimensional code C11 provided in the deposit / withdrawal device 710 by the two-dimensional code reader of the portable terminal device 300. As a result, the portable terminal device 300 can acquire the model information and the device identification information of the deposit / withdrawal device 710, and can specify the deposit / withdrawal device 710 provided with the two-dimensional code C11.

Further, in the embodiment, cassette identification information for identifying the cash cassette 750 is provided on any outer peripheral surface of the cash cassette 750 main body. As in the case of the device identification information, the cassette identification information may be displayed by a two-dimensional code such as a QR code (registered trademark). However, the display format of the cassette identification information is not limited to this, and any display format that can be read by the portable terminal device 300 may be used.

The two-dimensional code provided on the cash cassette 750 is also referred to as a two-dimensional code on the cash cassette 750. The two-dimensional code of the cash cassette 750 is indicated by reference numeral C12.
The person in charge of police reads the two-dimensional code C12 provided in the cash cassette 750 by the two-dimensional code reader of the portable terminal device 300. As a result, the portable terminal device 300 can acquire the cassette identification information and identify the cash cassette 750 provided with the two-dimensional code C12.

As described above, data such as the amount of cash in the cash cassette 750 of each deposit / withdrawal device 710 at each customer store is transmitted to the server device 100 of the data center. Data such as the amount of cash acquired by the server device 100 is transmitted to the operator terminal device 200 of the cash center.
At the cash center, the operator uses the operator terminal device 200 to check the amount of cash in the cash cassette 750 of each deposit / withdrawal device 710 at each customer store transmitted from the server device 100 of the data center.

The operator terminal device 200 collects the cash cassette 750 of the deposit / withdrawal device 710 at each customer store based on the amount of cash in the cash cassette 750 of the deposit / withdrawal device 710 at each customer store transmitted from the server device 100 of the data center. Create a plan or delivery plan. Specifically, the operator terminal device 200 uses cash (sales amount) of the deposit / withdrawal devices 710 of each customer store based on the amount of cash in the cash cassette 750 of each deposit / withdrawal device 710 transmitted from the server device 100. ) Is in the near-full state, and the cash cassette 750 in which the cash (change) is in the near-end state is detected. Then, the operator terminal device 200 determines a cash cassette 750 (replacement cash cassette) to be exchanged with the cash cassette 750 for each detected cash cassette 750. Further, the operator terminal device 200 creates a transportation plan from which customer store the cash cassettes are transported and exchanged in order.

At the cash center, a replacement cash cassette is prepared in advance. Specifically, a non-near-end cash cassette 750 (replacement cash cassette) for exchanging cash for a near-full cash cassette 750 and a non-near-end cash cassette 750 for exchanging near-end cash cassette 750 (replacement cash cassette). A replacement cash cassette) is prepared in advance.

A cash cassette 750 is used as the replacement cash cassette. Therefore, the exchange cash cassette is provided with cassette identification information (two-dimensional code C12) for identifying the exchange cash cassette. The person in charge of police obtains the cassette identification information by reading the two-dimensional code C12 provided on the replacement cash cassette with a two-dimensional code reader, and identifies the replacement cash cassette provided with the two-dimensional code C12. be able to.

In the embodiment, the replacement cash cassette is loaded into the cart 760. The cart 760 is provided with cart identification information for identifying the cart 760. This cart identification information may be displayed by a two-dimensional code such as a QR code (registered trademark). However, the display format of the cart identification information is not limited to this, and any display format that can be read by the portable terminal device 300 may be used.
The two-dimensional code provided on the cart 760 is also referred to as a two-dimensional code on the cart 760. The two-dimensional code of the cart 760 is indicated by reference numeral C13.

The operator of the cash center links the cassette identification information of the replacement cash cassette to be loaded into the cart 760 with the cart identification information of the cart 760 and reads it with a two-dimensional code reader. As a result, in the portable terminal device 300, the cassette identification information of the replacement cash cassette and the cart identification are linked and stored.

When checking the cash cassette 750 (replacement cash cassette) loaded in the cart 760, the operator reads the cart identification information provided in the cart 760 with a two-dimensional code reader during the police service. This allows the operator to see the replacement cash cassette loaded in the cart 760. Even when a plurality of replacement cash cassettes are loaded in one cart 760, all of the loaded replacement cash cassettes can be confirmed by reading the cart identification information of the cart 760.

The cart 760 loaded with the replacement cash cassette prepared at the cash center is loaded into the cash transport vehicle by the security officer of the security company. The person in charge of police possesses the portable terminal device 300. The portable terminal device 300 has at least a two-dimensional code reader function for reading a two-dimensional code and a GPS function for acquiring the position information of the portable terminal device 300.

The portable terminal device 300 owned by the person in charge of police has unique terminal identification information. This terminal identification information is registered in the operator terminal device 200 of the cash center, and is stored in association with the above-mentioned collection plan or delivery plan. Therefore, in the operator terminal device 200, it is possible to grasp which portable terminal device 300 is owned by the police officer based on which collection plan (collection route) or delivery plan (delivery route) to transport cash. ..

FIG. 3 is a diagram showing an example of the functional configuration of the server device 100. In the example shown in FIG. 3, the server device 100 includes a server-side communication unit 110, a server-side storage unit 180, and a server-side control unit 190.
The server-side communication unit 110 communicates with other devices. For example, the server-side communication unit 110 receives the operation status information of the deposit / withdrawal device 710 from each of the deposit / withdrawal devices 710. Further, the operation status information of each of the deposit / withdrawal device 710 is transmitted to the operation unit 230 on the operator terminal side.

The server-side storage unit 180 stores various data. For example, the server-side storage unit 180 stores the operation status information of the deposit / withdrawal device 710 received from each of the deposit / withdrawal devices 710 by the server-side communication unit 110. The function of the server-side storage unit 180 is executed by using the storage device included in the server-side storage unit 180.
The server-side control unit 190 controls each unit of the server device 100 to perform various processes. The function of the server-side control unit 190 is executed by the CPU (Central Processing Unit) included in the server device 100 reading a program from the server-side storage unit 180 and executing the program.

FIG. 4 is a diagram showing an example of the functional configuration of the operator terminal device 200. In the configuration shown in FIG. 4, the operator terminal device 200 includes an operator terminal side communication unit 210, an operator terminal side display unit 220, an operator terminal side operation unit 230, an operator terminal side storage unit 280, and an operator terminal side control unit. 290 and. The operator terminal side control unit 290 includes a transportation plan creation unit 291 and a transportation plan management unit 292.
The operator terminal side communication unit 210 communicates with other devices. For example, the operator terminal side communication unit 210 receives the operation status information of each of the deposit / withdrawal device 710 from the server device 100. Further, the operator terminal side communication unit 210 transmits the transportation plan created by the transportation plan creation unit 291 to the portable terminal device 300.

The operator terminal side display unit 220 includes a display screen such as a liquid crystal panel or an LED (Light Emitting Diode) panel to display various images. For example, the operator terminal side display unit 220 displays the transportation plan.
The operator terminal side operation unit 230 includes input devices such as a keyboard and a mouse, and receives user operations.

The operator terminal side storage unit 280 stores various data. For example, the operator terminal side storage unit 280 receives the operation status information of each of the deposit / withdrawal device 710 received from the server device 100 by the operator terminal side communication unit 210. Further, the operator terminal side storage unit 280 stores the transportation plan created by the transportation plan creation unit 291. The function of the operator terminal side storage unit 280 is executed by using the storage device included in the operator terminal side operation unit 230.
The operator terminal side control unit 290 controls each unit of the operator terminal device 200 to perform various processes. The function of the operator terminal side control unit 290 is executed by the CPU included in the operator terminal device 200 reading a program from the operator terminal side storage unit 280 and executing the program.

The transportation plan creation unit 291 creates a transportation plan based on the operation status information of each of the deposit / withdrawal device 710. As described above, the transportation plan creation unit 291 may automatically create the transportation plan. Alternatively, the transportation plan creation unit 291 may create a transportation plan according to a user operation.
The transportation plan management unit 292 manages the transportation plan. For example, the transportation plan management unit 292 stores the transportation plan created by the transportation plan creation unit 291 in the operator terminal side storage unit 280. Further, the transportation plan management unit 292 controls the operator terminal side communication unit 210 to transmit the transportation plan to the portable terminal device 300 based on the transmission request from the portable terminal device 300.

FIG. 5 is a diagram showing an example of the functional configuration of the portable terminal device 300. In the configuration shown in FIG. 5, the portable terminal device 300 includes a portable terminal side communication unit 310, a portable terminal side display unit 320, a portable terminal side operation unit 330, an imaging unit 340, and a portable terminal side. It includes a storage unit 380 and a portable terminal side control unit 390. The portable terminal side control unit 390 includes a transportation plan request unit 391, a store-related information acquisition unit 392, a store confirmation processing unit 393, and a two-dimensional code conversion unit 394.
The portable terminal side communication unit 310 communicates with another device. For example, the portable terminal side communication unit 310 transmits a transportation plan transmission request to the operator terminal device 200 under the control of the transportation plan request unit 391. Then, the portable terminal side communication unit 310 receives the transportation plan transmitted by the operator terminal device 200.

The portable terminal side display unit 320 includes a display screen such as a liquid crystal panel or an LED panel to display various images. For example, when it is determined that the target of delivery or collection at the customer store that visited the delivery or collection of the cash cassette 750 is different from the target of delivery or collection in the transportation plan, the display unit 320 on the portable terminal side indicates that fact. Display with a message. As a result, the portable terminal device 300 notifies the person in charge of police that the target of delivery or collection at the customer store may be different from the transportation plan.

Here, the information indicating the target of cash delivery or collection at the customer store is referred to as store-related information. In addition, information indicating the target of cash delivery or collection in the transportation plan is referred to as planned store-related information.
The store-related information and the planned store-related information may be various information as long as it can be determined whether or not they are the same. For example, the store-related information and the planned store-related information may be information that identifies the store, such as a branch name or a branch code.
Alternatively, the store-related information and the planned store-related information may be information that identifies the deposit / withdrawal device 710. For example, the store-related information may be device identification information obtained by reading the two-dimensional code C11 of the deposit / withdrawal device 710 with the portable terminal device 300 at the customer store. The planned store-related information may be device identification information shown in the transportation plan.

Alternatively, the store-related information and the planned store-related information may be information that identifies the cash cassette 750. For example, the store-related information may be cassette identification information obtained by reading the two-dimensional code C12 of the cash cassette 750 stored in the deposit / withdrawal device 710 of the customer store with the portable terminal device 300. The planned store-related information may be cassette identification information shown in the transportation plan.
Alternatively, the store-related information and the planned store-related information are information in which any two or more of the store identification information, the information for identifying the deposit / withdrawal device 710, and the information for identifying the cash cassette 750 are combined. May be good.

The portable terminal side display unit 320 corresponds to the example of the notification unit. However, the method of notifying the portable terminal device 300 that the delivery or collection target at the customer store may be different from the transportation plan is not limited to the method of displaying a message. For example, the portable terminal device 300 may include a speaker and, in addition to or instead of displaying a message, perform notification by outputting a sound such as an alarm message or an alarm sound.

The portable terminal side operation unit 330 includes, for example, a touch sensor provided on the display screen of the portable terminal side display unit 320 to form a touch panel, and accepts user operations.
The imaging unit 340 performs imaging. In particular, the imaging unit 340 functions as a camera for a two-dimensional code reader. Specifically, the imaging unit 340 performs imaging under the control of the portable terminal side control unit 390 while being directed at the two-dimensional code reader. By this imaging, the imaging unit 340 generates image data of a two-dimensional code.

The portable terminal side storage unit 380 stores various information. For example, the portable terminal side storage unit 380 stores the transportation plan received by the portable terminal side communication unit 310. The function of the portable terminal side storage unit 380 is executed by using the storage device included in the portable terminal device 300.
The portable terminal side control unit 390 controls each unit of the portable terminal device 300 to execute various processes. The function of the portable terminal side control unit 390 is executed by the CPU included in the portable terminal device 300 reading a program from the portable terminal side storage unit 380 and executing the program.

The transportation plan requesting unit 391 requests the operator terminal device 200 to transmit information regarding the transportation plan. Specifically, the transportation plan request unit 391 transmits a transmission plan transmission request to the operator terminal device 200 via the portable terminal side communication unit 310. Then, the transportation plan requesting unit 391 extracts the transportation plan from the received signal of the portable terminal side communication unit 310. As a result, the transportation plan requesting unit 391 acquires the transportation plan.
The store-related information acquisition unit 392 acquires store-related information. As described above, the store-related information is information that identifies an object for which cash is delivered or collected at a customer store.

The combination of the imaging unit 340 and the store-related information acquisition unit 392 functions as a two-dimensional code reader. Specifically, the imaging unit 340 converts the image of the two-dimensional code acquired by the store-related information acquisition unit 392 into the information (character string) indicated by the two-dimensional code.
In particular, when the imaging unit 340 images the two-dimensional code C11 of the deposit / withdrawal device 710, the store-related information acquisition unit 392 converts the image data of the two-dimensional code C11 into device identification information. Further, when the imaging unit 340 images the two-dimensional code C12 of the cash cassette 750, the store-related information acquisition unit 392 converts the image data of the two-dimensional code C12 into cassette identification information. Further, when the imaging unit 340 images the two-dimensional code C13 of the cart 760, the store-related information acquisition unit 392 converts the image of the two-dimensional code C13 into the cart identification information.

The store confirmation processing unit 393 compares the planned store-related information with the store-related information. As described above, the planned store-related information is information indicating the target of cash delivery or collection in the transportation plan.
The store confirmation processing unit 393 determines whether or not the target of cash delivery or collection indicated by the planned store-related information and the target of cash delivery or collection indicated by the store-related information are the same. Specifically, the store confirmation processing unit 393 reads out the planned store information in the form of a character string from the transportation plan. In addition, the store confirmation processing unit 393 acquires a character string (store-related information in the form of a character string) obtained by converting the image of the two-dimensional code by the store-related information acquisition unit 392. Then, the store confirmation processing unit 393 determines whether or not the obtained planned store-related information and the store-related information are equal as character strings.

The two-dimensional code conversion unit 394 converts the transportation plan received from the operator terminal device 200 by the portable terminal side communication unit 310 into a two-dimensional code. This two-dimensional code is used for taking over when the police officer changes.
If the originally planned police officer becomes unable to carry out the transportation business, another police officer may take over the transportation business. In this case, it is conceivable that the original police officer cannot leave his portable terminal device 300 that has received the transportation plan. Therefore, the two-dimensional code conversion unit 394 converts the transportation plan information into a two-dimensional code. The original police officer prints this two-dimensional code with a printer and attaches the printed matter to, for example, a cart 760.

FIG. 6 is a diagram showing an example of a printed matter for taking over the police officer. In the example of FIG. 6, the two-dimensional code C21 obtained by converting the transportation plan by the two-dimensional code conversion unit 394 is printed on a paper medium. The paper medium on which the two-dimensional code C21 is printed corresponds to an example of a printed matter in which the two-dimensional code of the transportation plan is printed by a printer.
The person in charge of police who has taken over the transportation business reads the printed two-dimensional code using the two-dimensional code reader (combination of the imaging unit 340 and the store-related information acquisition unit 392) of his / her portable terminal device 300. In the case of the example of FIG. 6, the police officer who has taken over the transportation business reads the two-dimensional code C21 with the two-dimensional code reader of his / her portable terminal device 300. As a result, the transportation plan can be reliably handed over from the original policeman to the policeman after the transfer. In particular, since the printed matter for handing over is attached to the transportation target (cart 760), the police officer of the cash transport vehicle who has finished the transportation work early and returned to the cash center can read the printed matter for handing over. Then, the object to be transported can be appropriately transported by the cash transport vehicle based on the transportation plan.

<Operation of police service support system>
Next, the operation of the police support system will be described.
FIG. 7 is a diagram showing an example of a procedure for processing preparations at a cash center in a police operation using a police support system.

(Step S111)
At the cash center, the operator terminal device 200 receives the cash amount data in the cash cassette 750 of the deposit / withdrawal device 710 from the server device 100 of the data center. The operator refers to the cash amount data received by the operator terminal device 200. Alternatively, the operator may acquire cash amount data from the server device 100 and input it to the operator terminal device 200.

(Step S112)
Based on the cash amount data in the cash cassette 750 of the deposit / withdrawal device 710, the operator terminal device 200 stores a cash cassette 750 (replacement cash) for which deposit / withdrawal device 710 of which customer store and how much cash is stored. Calculate how many cassettes) you need.

(Step S113)
Then, the operator terminal device 200 creates a transportation plan that determines which replacement cash cassette is to be transported to which customer store in what order. This transportation plan includes both a delivery plan and a collection plan for the cash cassette 750. This transportation plan is linked to the person in charge of police (portable terminal device 300 owned by the person in charge of police), and which transportation plan is in charge of which person in charge of police is determined.

(Step S114)
In the cash center, for example, the operator prepares a replacement cash cassette to be transported to each customer store based on the transportation plan created by the operator terminal device 200.
(Step S121)
Next, the security officer of the security company uses the cassette identification information (two-dimensional code) provided in the replacement cash cassette prepared at the cash center as the two-dimensional code reader (imaging unit 340 and the imaging unit 340) of the portable terminal device 300. Read by the store-related information acquisition unit 392). In addition, the person in charge of police reads the cart identification information of the cart 760 for loading the replacement cash cassette with the two-dimensional code reader of the portable terminal device 300. As a result, the cart 760 and the replacement cash cassette are linked.

(Step S122)
In addition, the portable terminal device 300 of the police officer acquires the transportation plan from the operator terminal device 200.
(Step S123)
Then, the portable terminal device 300 determines whether or not the exchange cash cassette loaded in the cart 760 matches the exchange cash cassette determined in the transportation plan. For example, the portable terminal device 300 determines whether or not the cassette identification information of the exchange cash cassette and the number of exchange cash cassettes loaded in the cart 760 match the cassette identification information and the number of exchange cash cassettes in the transportation plan. If it is determined that the loaded exchange cash cassette is different from the exchange cash cassette determined in the transportation plan, the portable terminal device 300 notifies the police officer of the error.

(Step S124)
The cart identification information read by the two-dimensional code reader of the portable terminal device 300 of the person in charge of police is stored in the portable terminal side storage unit 380 of the portable terminal device 300.
(Step S125)
The police officer places the cart 760 loaded with the replacement cash cassette on the armored car 770. Then, the person in charge of police transports the cart 760 corresponding to the customer store for each customer store in the order determined in the transportation plan.

FIG. 8 is a diagram showing an example of a processing procedure at a customer store in a police service using a police service support system.
(Step S131)
At each customer store, the person in charge of police uses the two-dimensional code reader of the portable terminal device 300 to provide the device identification information provided in each deposit / withdrawal device 710 and each cash cassette 750 of the deposit / withdrawal device 710. Read the cassette identification information.
(Step S132)
The portable terminal device 300 determines whether or not the device identification information and the cassette identification information read at the customer store match the device identification information and the cassette identification information predetermined in the transportation plan. Here, when the portable terminal device 300 determines that they do not match, the portable terminal device 300 notifies the person in charge of police by sound, voice, display, or the like.

(Step S133)
On the other hand, if the device identification information and the cassette identification information read at the customer store and the device identification information and the cassette identification information predetermined in the transportation plan match, the person in charge of police will cash based on the transportation plan. A delivery operation or a collection operation of the cassette 750 is performed. Specifically, when the cash (sales amount) in the cash cassette 750 of the deposit / withdrawal device 710 installed in the customer store is near full, the police officer takes out the near full cash cassette 750 from the deposit / withdrawal device 710 and cashes. A replacement cash cassette whose amount is not near full is attached to the deposit / withdrawal device 710 (collection work). When the cash cassette 750 of the deposit / withdrawal device 710 is near-end, the police officer takes out the near-end cash cassette 750 from the deposit / withdrawal device 710 and attaches a replacement cash cassette whose cash amount is not near-end to the deposit / withdrawal device 710. (Delivery work).

(Step S134)
The device identification information of the deposit / withdrawal device 710 and the cassette identification information of the cash cassette 750 read by the above-mentioned two-dimensional code reader are linked to the time (date and time) read by the two-dimensional code reader, and are linked to the cash center. Is transmitted to the operator terminal device 200 of. The operator of the cash center can confirm the history and progress of the police operation by referring to the reading time of the device identification information and the cassette identification information by the operator terminal device 200.

<Transport plan decision processing>
Next, the process of determining the transportation plan by the operator terminal device 200 of the cash center will be described.
FIG. 9 is a diagram showing a display example of the transportation route of the cash cassette 750 in the transportation plan by the operator terminal device 200. In the example of FIG. 9, the operator terminal side display unit 220 of the operator terminal device 200 displays the position of the cash center and the positions of the customer stores A, B, C, and D, which are the targets of the transportation business, on the map. ing. Further, the operator terminal side display unit 220 displays three routes, routes A, B, and C, as candidates for a transportation route in which the armored car 770 patrols the customer stores A, B, C, and D. When the operator performs a user operation on the operator terminal side operation unit 230 to determine one of the transportation routes displayed by the operator terminal side display unit 220, the transportation plan creation unit 291 determines the transportation route.
When presenting the transportation route candidates, the operator terminal side display unit 220 displays any of the transportation route candidates on the map. In the example of FIG. 9, the route A that patrols the customer stores B, A, D, and C in this order is displayed on the map.

As described above, the operator terminal device 200 acquires the near-full or near-end state (operating status) of the cash cassette 750 in each deposit / withdrawal device 710 of each customer store from the server device 100. Then, the transportation plan creation unit 291 creates a transportation plan for the cash cassette 750 to each customer store based on the operating status of the cash cassette 750 in each deposit / withdrawal device 710 of each customer store. In the preparation of the transportation plan, the transportation plan creation unit 291 determines the route for the cash transport vehicle 770 to transport the replacement cash cassette to each customer store.

The operator terminal device 200 transports the cash cassette based on the distance between the cash center and the customer store, the operating status of the cash cassette 750, and the number of cash cassettes 750 transported to one customer store, or a combination thereof. The route or its candidates may be determined.

(1) When based on the distance between the cash center and the customer store The transportation planning unit 291 first selects the customer store closest to the cash center. Then, the transportation plan creation unit 291 selects the nearest unselected customer store from the last selected customer store. The transportation planning unit 291 repeats the selection of the unselected customer store closest to the last selected customer store until all the customer stores targeted for the transportation business are selected. When all the customer stores are selected, the transportation planning unit 291 starts from the cash center, follows the customer stores in the selected order, and sets a route to return to the cash center.

In the example of FIG. 9, route A corresponds to an example of a transportation route based on the distance between the cash center and the customer store. Route A departs from the cash center and proceeds to customer store B, which is closest to the cash center. From the customer store B, the process proceeds to the customer store A closest to the customer store B among the remaining customer stores A, C, and D. From the customer store A, the process proceeds to the customer store D closest to the customer store A among the remaining customer stores C and D. From the customer store D, the process proceeds to the remaining customer store C. Then, the customer returns to the cash center from the customer store C.

Alternatively, the transportation planning unit 291 may determine the transportation route so as to gradually approach the cash center. For example, the transportation planning unit 291 may first select the customer store farthest from the cash center. Then, the transportation planning unit 291 may select the nearest unselected customer store from the last selected customer store, as in the above case. The transportation planning unit 291 repeats the selection of the unselected customer store closest to the last selected customer store until all the customer stores targeted for the transportation business are selected. When all the customer stores are selected, the transportation planning unit 291 starts from the cash center, follows the customer stores in the selected order, and sets a route to return to the cash center.

(2) When based on the operating status of the cash cassette 750 The transportation planning unit 291 determines the transportation route so as to preferentially patrol the stores of the cash cassette 750 with high urgency. More specifically, the transportation planning unit 291 sets the transportation route so as to visit the customer store having the cash cassette 750 closer to the full state and the customer store having the cash cassette 750 closer to the end state more quickly. ..

In the example of FIG. 9, route B corresponds to an example of a transportation route based on the operating status of the cash cassette 750. In the example of FIG. 2, the urgency of exchanging the cash cassette 750 increases in the order of customer stores A, B, C, and D. According to this, the transportation planning unit 291 sets a route B that departs from the cash center, follows the customer stores A, B, C, and D in that order, and returns to the cash center.

(3) When based on the number of cash cassettes 750 to be transported to one customer store The transportation plan creation unit 291 sets the transportation route in the order of the customer stores having the largest number of cash cassettes 750 to be transported.
In the example of FIG. 9, route C corresponds to an example of a transportation route based on the number of cash cassettes 750 to be transported to one customer store. In the example of FIG. 2, the number of cash cassettes 750 to be transported to the customer store C is the largest at three. The number of cash cassettes 750 to be transported to the customer stores B and C is two. The number of cash cassettes 750 to be transported to the customer store D is the smallest at one. According to this, the transportation planning unit 291 sets a route C that departs from the cash center, follows the customer stores D, B, D, and A in that order, and returns to the cash center.

When the transportation route is set in the order of the customer stores with the largest number of cash cassettes 750 to be transported, the transportation planning unit 291 determines the order in which the customer stores with the same number of cash cassettes 750 to be transported are followed. It is not limited to a specific method. In the example of FIG. 9, the transportation plan creation unit 291 shows an example in which the order in which the number of cash cassettes 750 to be transported follows the same number of customer stores is determined based on the operating status of the cash cassettes 750. Specifically, the transportation planning unit 291 puts the customer store B, which has a higher urgency of exchanging the cash cassette 750, among the customer stores B and D, which have two cash cassettes 750 to be transported. It is set to patrol.

Alternatively, the operator terminal device 200 may create a transportation plan based on the amount of cash delivered or collected.

Alternatively, the operator terminal device 200 may create a transportation plan based on traffic information in a time zone in which cash is scheduled to be delivered or collected. For example, the operator terminal device 200 may create a transportation plan so that the operator terminal device 200 passes through the place where the traffic congestion occurs while avoiding the time zone when the traffic congestion occurs. According to the operator terminal device 200, it is possible to avoid traffic congestion and create a transportation plan relatively efficiently.

Alternatively, the operator may specify the order in which the customer stores are visited. For example, the operator may specify the order of visiting the customer stores by touching or clicking the customer stores in order on the map. The transportation planning unit 291 determines the transportation route in the order specified by the operator.
When it is prohibited to transport the cash cassettes 750 of a plurality of customers together, the transportation plan creation unit 291 creates a transportation plan for each customer. For example, the transportation planning unit 291 determines the transportation route of each branch of the same bank for each bank. In addition, the transportation planning unit 291 determines the transportation route of each branch of the same company for each retailer.

<Transport plan acquisition operation>
Next, an operation example for the portable terminal device 300 to acquire the transportation plan will be described.
FIG. 10 is a diagram showing an example of an operation for the portable terminal device 300 to acquire a transportation plan. In the example of FIG. 10, a receive button is displayed on the portable terminal side display unit 320 of the portable terminal device 300 of the person in charge of police. When the person in charge of transportation selects the receive button, the transportation plan requesting unit 391 controls the portable terminal side communication unit 310 to transmit the transportation plan (transportation route) to the operator terminal device 200 of the cash center. To transmit a transmission request signal. The button selection operation displayed on the screen is performed, for example, by touching the button or clicking the mouse.

When the operator terminal device 200 receives the transmission request signal from the portable terminal device 300, the operator terminal device 200 transmits the transport plan (transport route) created in advance to the portable terminal device 300. As a result, the person in charge of police can acquire the transportation route information created by the operator terminal device 200 with one touch.
Then, the two-dimensional code conversion unit 394 of the portable terminal device 300 converts the transportation plan (transport route) received from the operator terminal device 200 into the information of the two-dimensional code C21 and displays it on the display unit.
When the police officer is taken over, as described above, when the police officer is taken over, the printed matter printed with the two-dimensional code C21 may be handed over from the original police officer to the transferred police officer. ..

<Confirmation of transportation status>
Next, a method of confirming the transportation status of the cash cassette 750 in the security support system will be described.
FIG. 11 is a diagram showing an example of display of the transportation status of the cash cassette 750 by the operator terminal device 200.
The armored car is equipped with a positioning system such as a GNSS system (Global Navigation Satellite System), and the current position of the armored car 770 is displayed on the operator terminal device 200. On the map, the customer stores that need to be visited in this transportation plan are described, and it is displayed whether or not the cash transport vehicle 770 has passed the customer stores.

In the example of FIG. 11, the operator terminal side display unit 220 displays the position of the cash center and the positions of the customer stores A, B, C, and D, which are the targets of the transportation business, on the map. Further, the operator terminal side display unit 220 shows on the map a transportation route in which the armored car 770 patrols the customer stores in the order of the customer stores B, A, D, and C.
Further, the operator terminal side display unit 220 displays the current position of the cash transport vehicle 770 on the map. By referring to the display on the display unit 220 on the operator terminal side, the operator can grasp the progress of the transportation plan such as how far the cash transport vehicle 770 has advanced on the transportation route.

When the portable terminal device 300 reads the two-dimensional code C11 of the deposit / withdrawal device 710 of the customer store, it can be seen that the person in charge of police has gone to the customer store. When the portable terminal device 300 reads the two-dimensional code C12 of the cash cassette 750 stored in the deposit / withdrawal device 710 of the customer store, it can be seen that the person in charge of police has gone to the customer store. In these cases, the operator terminal side display unit 220 may change the display of the customer store on the map to a different display.

The display format in which the display unit 220 on the operator terminal side changes the display of the customer store to a different display is not limited to a specific display format. For example, the operator terminal side display unit 220 may change the display color of the customer store according to the control of the operator terminal side control unit 290. Alternatively, the operator terminal side display unit 220 may change the figure indicating the customer store according to the control of the operator terminal side control unit 290.

If the cash transport vehicle is not equipped with a GPS system, the GPS function of the portable terminal device 300 possessed by the person in charge of police may be used. Alternatively, the operator terminal side display unit 220 may display the estimated position of the portable terminal device 300 obtained based on the wireless communication between the portable terminal device 300 and the base station on the map.

Further, the police service support system 1 (for example, the operator terminal device 200) may calculate the estimated time required for transportation or the estimated arrival time at the customer store from the transportation plan. If the estimated time required for transportation is exceeded, or if the person in charge of police has not arrived at the customer store at the estimated arrival time at the customer store, the operator terminal device 200 may output an alarm. Alternatively, in this case, the portable terminal device 300 of the person in charge of police may output an alarm.
This allows the operator or police officer to recognize that the transportation operation is delayed.

The person in charge of police may transport a cash bag (cash bag) in addition to or instead of the cash cassette 750. In this case, even if the portable terminal device 300 reads the identification information of the person in charge of the customer store in addition to or instead of the device identification information (two-dimensional code C11) of the deposit / withdrawal device 710 of the customer store. Good. For example, the portable terminal device 300 may read the person in charge code shown on the ID card of the person in charge of the customer store.
The person in charge of the customer store is also called the person in charge of the store.

<Cooperation with important material management equipment>
The security management system may be linked with the important object management device.
FIG. 12 is a diagram showing a configuration example of an important material management system according to the first modification of the embodiment. With the configuration shown in FIG. 12, the police service support system 2 includes a server device 100, an operator terminal device 200, a portable terminal device 300, an important object management device 810, a store terminal device 820, and a two-dimensional code reader 830. And.

Of the parts of FIG. 12, parts having the same functions corresponding to the parts of FIG. 1 are designated by the same reference numerals (100, 200, 300, 720) and the description thereof will be omitted. In the police service support system 2, the important object management device 810, the store terminal device 820, and the two-dimensional code reader 830 are provided in the customer store in place of the deposit / withdrawal device 710. Different from the case. In other respects, the police service support system 2 is similar to the police service support system 1.

The important object management device 810, the store terminal device 820, and the two-dimensional code reader 830 may be configured as a part of the police service support system 2. Alternatively, a part or all of the important object management device 810, the store terminal device 820, and the two-dimensional code reader 830 may be configured outside the police service support system 2.
Further, the police transportation business support system 2 may include the deposit / withdrawal device 710 in addition to the important material management device 810 as the target of the transportation plan.

In the police service support system 2, the person in charge of police and the person in charge of the customer store do not need to meet directly, and a cash cassette 750 or a cash bag containing cash such as sales or change is passed through the important property management device 810. Can be given and received indirectly. According to the police service support system 2, in this respect, it is possible to exchange cash at the convenience of the person in charge of police and the person in charge of the customer store. As a result, according to the police service support system 2, it is possible to improve the efficiency and safety of cash transfer between the person in charge of police and the person in charge of the customer store.
The object of giving and receiving such as a cash cassette 750 or a cash bag is referred to as a cash bag or the like 850.

The important object management device 810 includes a plurality of lockers. One or more of these plurality of lockers is used as a dedicated locker for delivery between the person in charge of police and the person in charge of the customer store.
The two-dimensional code reader 830 reads the two-dimensional code. In particular, the two-dimensional code reader 830 reads the identification information (personal authentication information described later) of the person in charge of the customer store from the two-dimensional code. The two-dimensional code reader 830 may acquire the identification information of the person in charge of police in addition to or instead of the identification information of the person in charge of the customer store. The two-dimensional code reader 830 corresponds to the example of the authentication information acquisition unit.

The store terminal device 820 acquires the identification information of the store clerk of the customer store or the identification information of the police clerk of the police business acquired by the two-dimensional code reader 830. Then, in the store terminal device 820, the identification information of the store clerk of the customer store or the identification information of the cop of the escort business acquired from the two-dimensional code reader 830 is the store clerk of the customer store scheduled in the transportation plan. It is determined whether or not it matches with the identification information of the above or the identification information of the person in charge of the police of the police service. When it is determined that these identification information match, the store terminal device 820 controls the important object management device 810 to release the locker associated with the store clerk or the police clerk among the plurality of lockers. Lock it.

<Collection of sales>
When the person in charge of the customer store deposits the object to be delivered in the important object management device 810 and the person in charge of police receives the object from the important object management device 810, the person in charge of the customer store deposits and withdraws the object to the person in charge of police. The case where the sales amount of the device 710 is delivered will be described as an example.

FIG. 13 is a diagram showing an example of a processing procedure when the person in charge of the customer store deposits the object to be delivered in the important material management device 810.
In the example of FIG. 13, the person in charge of the customer store causes the store terminal device 820 to read his / her personal authentication information. The personal authentication information referred to here is information that identifies an individual. Here, the personal authentication information is indicated on the personal authentication card 840 by a two-dimensional code C31 such as a QR code (registered trademark). The person in charge of the customer store causes the two-dimensional code reader 830 of the store terminal device 820 to read the two-dimensional code C31 printed on the personal authentication card 840 owned by the customer. The store terminal device 820 converts the read two-dimensional code C31 into personal authentication information.

Further, the important object management device 810 includes a control unit for controlling the opening and closing of the locker of the important object management device 810. In this control unit, personal authentication information of the person in charge of the customer store who uses the police service support system 2 is stored in advance. The control unit of the important object management device 810 determines whether or not the personal authentication information of the person in charge read by the two-dimensional code reader 830 matches the personal authentication information stored in advance. When a plurality of personal authentication information is stored in advance, the control unit of the important object management device 810 uses the personal authentication information of the person in charge read by the two-dimensional code reader 830 to store the plurality of personal authentication information in advance. Determine if it matches any of them. When it is determined that the personal authentication information of the person in charge read by the two-dimensional code reader 830 matches the personal authentication information stored in advance, the control unit of the important object management device 810 has a dedicated locker corresponding to the person in charge. Open the door (a dedicated locker that is tied to the person in charge in advance).

Here, when a normal locker is used for delivery between the person in charge of the customer store and the person in charge of police, there is an inconvenience that the delivery cannot be performed if all the lockers are in use. On the other hand, in the police service support system 2, a dedicated locker is used for delivery between the person in charge of the customer store and the person in charge of police. As a result, there is no inconvenience that the lockers cannot be delivered because they are all in use. In the example of FIG. 13, the locker at the bottom right of the figure, to which the two-dimensional code C32 is attached, is used as the dedicated locker.

The person in charge of the customer store closes the door by putting an object to be delivered (cash bag, etc. 850) such as a cash bag containing sales (cash) in a dedicated locker with the door opened. The dedicated locker is provided with a two-dimensional code C32 of the person in charge information indicating the information of the person in charge of the customer store. The person in charge of police can acquire the person in charge information of the customer store by reading the two-dimensional code C32 of this dedicated locker.

The cash bag or the like 850 to be delivered is provided with an IC tag 851 in which information identifying the cash bag or the like 850 is stored. Further, inside the dedicated locker, an IC tag reader for reading the IC tag 851 of 850 such as a cash bag is provided. The store terminal device 820 acquires information on an IC tag 851 such as a cash bag placed in a dedicated locker. Then, the store terminal device 820 transmits the information of the IC tag 851 and the personal authentication information (identification information of the person in charge of the customer store) read by the two-dimensional code reader 830 to the server device of the data center via the communication network 720. Send to 100. The server device 100 stores the information of the IC tag 851 of the cash bag or the like 850 and the personal authentication information in the server-side storage unit 180.

As described above, the IC tag 851 is attached to the cash bag or the like 850, and the IC tag reader is provided inside the dedicated locker. When the cash bag or the like 850 is put in the dedicated locker, the control unit of the important object management device 810 acquires the information of the IC tag 851 attached to the cash bag or the like 850 with the IC tag reader provided inside the dedicated locker. Can be done. As a result, the control unit of the important material management device 810 can detect whether or not the cash bag or the like 850 has been put in the dedicated locker. The person in charge can refer to whether or not the important material management device 810 has detected the cash bag or the like 850 to help prevent the cash bag or the like from being forgotten to be inserted.

Further, the bag information of 850 such as a cash bag to be deposited in a dedicated locker may be registered in advance in the operator terminal device 200 of the cash center. Then, the operator terminal device 200 has the information of the IC tag 851 obtained when the person in charge of the customer store actually inserts the cash bag or the like 850, and the bag information registered in advance (bag information to be put in the dedicated locker). ) May be compared. As a result, the operator terminal device 200 can determine whether or not an appropriate cash bag or the like 850 as scheduled has been put in the dedicated locker.

FIG. 14 is a diagram showing an example of a processing procedure when a person in charge of police receives an object to be delivered from the important object management device 810.
When receiving the cash bag or the like 850, the person in charge of police reads the two-dimensional code C32 provided in the dedicated locker in which the cash bag or the like 850 is deposited by the two-dimensional code reader of his / her portable terminal device 300. The portable terminal side display unit 320 of the portable terminal device 300 of the person in charge of police displays the read two-dimensional code. The person in charge of police has the two-dimensional code reader 830 of the store terminal device 820 read the two-dimensional code displayed on the display unit 320 on the portable terminal side.

The store terminal device 820 determines whether or not the information of the cash bag or the like 850 and the information of the two-dimensional code read by the portable terminal device 300 of the police officer match the information at the time of depositing the cash bag or the like 850. judge. Specifically, the store terminal device 820 acquires the information of the IC tag 851 of the cash bag or the like 850 stored in the server-side storage unit 180 and the personal authentication information. This information corresponds to an example of information at the time of depositing 850 such as a cash bag. Then, it is determined whether or not the information of the IC tag read by the IC tag reader of the dedicated locker and the information of the two-dimensional code read by the two-dimensional code reader 830 match the information obtained from the server-side storage unit 180. ..

When it is determined that the information of the cash bag or the like 850 and the personal authentication information match the information stored in the server device 100, the store terminal device 820 corresponds to the person in charge information to the control unit of the important material management device 810. Instruct to open the dedicated locker. The control unit of the important object management device 810 opens the door of the dedicated locker according to the instruction from the store terminal device 820. As a result, the person in charge of police can surely take out the cash bag or the like 850 put in by the person in charge of the customer store from the dedicated locker.

When the person in charge of police takes out the cash bag or the like 850 from the dedicated locker, the IC tag 851 of the cash bag or the like 850 cannot be read by the IC tag reader provided in the dedicated locker. Whether or not the store terminal device 820 has taken out the appropriate cash bag or the like 850 to be collected from the dedicated locker based on the information of the IC tag 851 acquired by the IC tag reader and the information that cannot be read. Can be determined.

Here, the store terminal device 820 can detect the quantity of 850 cash bags and the like put in the dedicated locker from the information of the IC tag 851. When the cash bag or the like 850 is taken out from the dedicated locker, the store terminal device 820 may detect whether or not the same quantity of cash bags or the like 850 as the amount of the inserted cash bag or the like 850 is taken out from the dedicated locker. it can. This makes it possible to prevent forgetting to take out the cash bag or the like 850.

Further, the information of 850 such as a cash bag to be taken out from the dedicated locker may be registered in advance in the operator terminal device 200 of the cash center or the like. When the person in charge of police actually takes out the cash bag, the operator terminal device 200 or the store terminal device 820 determines whether or not the information of the IC tag 851 of the 850 such as the taken out cash bag matches the information registered in advance. Is determined. Thereby, the operator terminal device 200 or the store terminal device 820 can determine whether or not the cash bag to be taken out is properly taken out from the dedicated locker.

<Delivery of change>
When the person in charge of police deposits the object to be delivered in the important item management device 810 and the person in charge of the customer store receives the object from the important item management device 810, the person in charge of police transfers the change to the person in charge of the customer store. The case of delivery will be described as an example.

FIG. 15 is a diagram showing an example of a processing procedure when a person in charge of police deposits an object to be delivered in the important object management device 810.
When handing over the change to the person in charge of the customer store, the person in charge of police transfers the two-dimensional code (identification information about the customer store) provided in the dedicated locker of the important item management device 810 to the two-dimensional of his / her portable terminal device 300. Read with a code reader. The portable terminal side display unit 320 of the portable terminal device 300 of the person in charge of police displays the read two-dimensional code. The person in charge of police has the two-dimensional code reader 830 of the store terminal device 820 connected to the important object management device 810 read the two-dimensional code displayed on the portable terminal side display unit 320.

The control unit of the important material management device 810 contains the information of the two-dimensional code for identifying the dedicated locker of the important material management device 810 read by the portable terminal device 300, and the important material management device 810 preset in the transportation plan. The information registered in the server device 100 is compared with the information for identifying the dedicated locker. When the information of the two-dimensional code read from the portable terminal device 300 matches the information registered in advance, the control unit of the important object management device 810 has a dedicated locker (the two-dimensional code) corresponding to the two-dimensional code. Open the door of the dedicated locker associated with.

The police officer deposits 850, such as a cash bag containing cash (change) to be delivered, in a special locker with the door open. When the cash bag or the like 850 is put in the dedicated locker, the IC tag reader provided in the dedicated locker reads the information of the IC tag 851 provided in the cash bag or the like 850. The control unit of the important object management device 810 transmits the read information of the IC tag 851 to the store terminal device 820. In addition, the control unit of the important object management device 810 transfers the read IC tag 851 information and the personal authentication information (identification information of the person in charge of the customer store) read by the two-dimensional code reader 830 to the communication network 720. It is also transmitted to the server device 100 of the data center via. The server device 100 stores the received information of the IC tag 851 and personal authentication information in the server-side storage unit 180.

FIG. 16 is a diagram showing an example of a processing procedure when the person in charge of the customer store receives the object to be delivered from the important object management device 810.
When the change is received from the dedicated locker, the person in charge of the customer store causes the two-dimensional code reader 830 of the store terminal device 820 to read the personal authentication information printed on the personal authentication card. The control unit of the important object management device 810 matches the personal authentication information of the person in charge read by the two-dimensional code reader and the personal authentication information stored in advance as the personal authentication information of the person who uses the dedicated locker. Judge whether or not. When it is determined that the personal authentication information of the person in charge read by the two-dimensional code reader matches the personal authentication information stored in advance, the control unit of the important object management device 810 sets the dedicated locker corresponding to the person in charge ( Open the door of the dedicated locker that is tied to the person in charge in advance.

The person in charge of the customer store takes out 850 such as a cash bag containing change (cash) from the exclusive locker whose door is opened, and closes the door.
When the person in charge of police takes out the cash bag or the like 850 from the dedicated locker, the IC tag 851 of the cash bag or the like 850 cannot be read by the IC tag reader provided in the dedicated locker. Whether or not the store terminal device 820 has taken out the appropriate cash bag or the like 850 to be collected from the dedicated locker based on the information of the IC tag 851 acquired by the IC tag reader and the information that cannot be read. Can be determined. In addition, the store terminal device 820 determines whether or not all the cash bags and the like 850 deposited in the dedicated locker have been taken out by the store staff by checking the quantity of the IC tags 851 read by the IC tag reader. Can be done.

In addition, instead of the store terminal device 820, the control unit of the important object management device 810 may control the dedicated locker and check the status inside the dedicated locker.
Further, the store terminal device 820 transmits the information of the IC tag 851 read by the IC tag reader to the server device 100 of the data center, and the server device 100 stores the information of the IC tag 851 in the server side storage unit 180. May be good.

In addition to or instead of the cash bag or the like 850, the key (or key set including a plurality of keys) may be delivered by a dedicated locker. Specifically, the key or the key set may be deposited in the important object management device 810 and taken out. As a result, the key or key set can be exchanged even if the person in charge of police and the person in charge of the customer store cannot meet directly.
For example, the key or key set of the deposit / withdrawal device 710 of the customer store may be delivered by a dedicated locker. Alternatively, the key or key set of the cash cassette 750 may be delivered by a dedicated locker. Alternatively, the cash bag or the like 850 and the key required for depositing or taking out the cash bag or the like 850 may be delivered as a set. This makes it possible to facilitate access to the deposit / withdrawal device 710 or the cash cassette 750 at the customer store.

<Cooperation with key management machine>
The security management system and the key management device may be linked.
FIG. 17 is a diagram showing a configuration example of a transfer management system according to a second modification of the embodiment. With the configuration shown in FIG. 17, the police service support system 3 includes a server device 100, an operator terminal device 200, a portable terminal device 300, a store terminal device 820, a key management device 920, and a two-dimensional code reader 830. To be equipped.

Of the parts of FIG. 17, parts having the same functions corresponding to the parts of FIG. 12 are designated by the same reference numerals (100, 200, 300, 720, 820, 830) and the description thereof will be omitted. The police service support system 3 is different from the case of the police service support system 2 in that a key management device 920 is provided in the customer store instead of the important object management device 810. Other than that, the police service support system 3 is the same as the police service support system 2.

The store terminal device 820, the key management device 920, and the two-dimensional code reader 830 may be configured as a part of the police service support system 3. Alternatively, a part or all of the store terminal device 820, the key management device 920, and the two-dimensional code reader 830 may be configured outside the police service support system 3.
Further, in addition to the key management device 920, the security service support system 3 may include one or both of the deposit / withdrawal device 710 and the important material management device 810 as the target of the transportation plan.

The key management device 920 includes a plurality of key holding units for holding keys.
Further, in the police service support system 3, the key management device 920 is the target of the store terminal device 820.
Here, in the conventional method, after the keys used for the money processing device to be sent are confirmed by a plurality of police officers, the keys are taken out and returned. For this reason, it takes a lot of labor to confirm the removal and return of the key, and errors are likely to occur.
On the other hand, the police service support system 3 can automate the key management by cooperating with the key management device 920. As a result, in the police service support system 3, it is possible to reduce the labor of confirmation work when taking out and returning the key, and it is possible to prevent or reduce mistakes in taking out and returning the key.

FIG. 18 is a diagram showing an example of key delivery using the police service support system 3.
(Step S211)
When creating the transportation plan, the operator terminal device 200 includes the transportation route determined in the transportation plan and the key (key number) of the deposit / withdrawal device 710 used in the transportation plan in the transportation plan.
(Step S212)
The operator terminal device 200 transmits the transportation plan to the portable terminal device 300 of the police officer in charge of the transportation plan. The portable terminal device 300 receives the transportation plan.

(Step S213)
In the portable terminal device 300, the two-dimensional code conversion unit 394 converts the transportation route information and the key number in the transportation plan into the two-dimensional code. The portable terminal side display unit 320 displays the converted two-dimensional code.
Alternatively, the operator terminal device 200 may convert the transportation route information and the key number in the transportation plan into a two-dimensional code. The portable terminal device 300 receives and displays the two-dimensional code transmitted by the operator terminal device 200.

(Step S214)
The two-dimensional code reader 830 reads the two-dimensional code displayed on the portable terminal side display unit 320 of the portable terminal device 300. This makes it possible to retrieve the key corresponding to the transportation route.
(Step S215)
Here, the IC tag 851 is attached to the key in advance. The portable terminal device 300 reads the IC tag 851 and compares it with the key information shown in the transportation plan. As a result, the portable terminal device 300 can confirm whether or not the extracted key matches the key planned in the transportation plan. The portable terminal device 300 associates this confirmation result with the confirmation time and transmits it to the server device 100 of the data center. The server device 100 stores the received information in the server-side storage unit 180.

(Step S221)
When returning the key, the portable terminal device 300 reads the IC tag 851 of the returned key and confirms whether or not the returned key is appropriate. For example, in the portable terminal device 300, does the number of keys and the key number indicated by the information read from the IC tag 851 of the returned key match the number of keys and the key number taken out from the key management device 920? Judge whether or not.

(Step S222)
If the returned key is determined to be appropriate, the police officer returns the key to the key management device 920.
(Step S223)
The portable terminal device 300 transmits a confirmation result of whether or not the returned key is appropriate to the server device 100 of the data center in association with the key return time. The server device 100 stores the received confirmation result in the server-side storage unit 180.

(Step S224)
In the operator terminal device 200, the history of key retrieval and return can be confirmed by referring to the information stored in the server device 100. For example, the operator uses the operator terminal device 200 to refer to the key information and the time to be taken out from the key management device 920, and the key information and the time to be returned to the key management device 920.

The two-dimensional code and IC tag described above are examples of presentation formats of identification information, and are not limited thereto. For example, an IC tag may be attached to the cash cassette 750 so that the IC tag outputs device identification information. Alternatively, a three-dimensional code may be attached to the cash cassette 750.

As described above, the police service support system 1 includes an operator terminal device 200 and a portable terminal device 300, and supports a police service for delivering or collecting cash to a customer store. The operator terminal device 200 transmits information regarding a transportation plan for delivering or collecting cash to a customer store. The store-related information acquisition unit 392 of the portable terminal device 300 acquires store-related information that identifies a target for which cash is delivered or collected at a customer store. The store confirmation processing unit 393 compares the planned store-related information indicating the target of cash delivery or collection in the information related to the transportation plan with the store-related information. When it is determined that the target indicated by the planned store-related information and the target indicated by the store-related information are different from each other, the portable terminal side display unit 320 notifies that fact.
As a result, in the police transportation business support system 1, it is possible to confirm whether or not the target actually delivered or collected is the same as the target planned in the transportation plan. In this respect, according to the police service support system 1, it is possible to prevent or reduce delivery errors and collection errors of the objects of the police service.

Further, the operator terminal device 200 creates a transportation plan based on the operating status of the money processing device (for example, the deposit / withdrawal device 710) installed in the customer store.
As a result, the operator terminal device 200 can appropriately create a transportation plan based on the operating status of the money processing device. In particular, according to the operator terminal device 200, the closer the cash cassette 750 is to the full state or the closer the cash cassette 750 is to the end state, the more preferentially the cash cassette 750 can be exchanged.

In addition, the operator terminal device 200 creates a transportation plan based on at least one of the location of the customer store, the amount of cash to be delivered or collected, or the traffic information in the time zone in which the cash is scheduled to be delivered or collected.
According to the operator terminal device 200, a more efficient transportation plan can be appropriately created according to the location of the customer store, the amount of cash, or the traffic condition.

In addition, the operator terminal device 200 creates a plurality of transportation plans based on at least one of the location of the customer store, the amount of cash to be delivered or collected, or the traffic information in the time zone in which the cash is scheduled to be delivered or collected. The plurality of transportation plans are displayed in a selectable manner together with map information.
According to the operator terminal device 200, a plurality of transportation plans can be selectively displayed on the map. As a result, the person in charge involved in the police service can select the optimum transportation plan more quickly by referring to the map.

Further, the portable terminal side communication unit 310 of the portable terminal device 300 communicates with the operator terminal device 200. The transportation plan requesting unit 391 requests the management device to transmit information on the transportation plan. The operator terminal side communication unit 210 of the operator terminal device 200 communicates with the portable terminal device 300. The transportation plan management unit 292 controls the operator terminal side communication unit 210 to transmit information about the transportation plan to the portable terminal device 300 based on the transmission request from the transportation plan request unit 391.
According to the police transportation business support system 1, the portable terminal device 300 can request and acquire the information related to the transportation plan from the operator terminal device 200 at the required timing. In this respect, the portable terminal device 300 can quickly acquire information on the transportation plan at the optimum timing.

Further, the two-dimensional code conversion unit 394 of the portable terminal device 300 converts the information regarding the transportation plan received from the operator terminal device 200 into a two-dimensional code.
As a result, the portable terminal device 300 can acquire information on the transportation plan by reading the two-dimensional code displayed by the other portable terminal device 300 with the two-dimensional code reader. In this respect, the portable terminal device 300 can acquire information on the transportation plan relatively easily. For example, when a police officer is taken over, the transportation plan can be taken over relatively easily.

Further, the store terminal device 820 is provided so as to be able to communicate with the operator terminal device 200. The two-dimensional code reader 830 is provided so as to be able to communicate with the store terminal device 820. The important object management device 810 is provided so as to be able to communicate with the store terminal device 820, and includes a plurality of lockers. Then, the two-dimensional code reader 830 acquires the authentication information of the store clerk of the customer store or the authentication information of the escort clerk of the escort business. The store terminal device 820 includes the authentication information of the store staff or the authentication information of the police officer acquired by the two-dimensional code reader 9830 and the authentication of the store staff scheduled in the transportation plan transmitted from the operator terminal device 200. If the information or the authentication information of the police officer matches, the locker associated with the store staff or the police officer is unlocked among the plurality of lockers of the important object management device 810.
According to the police service support system 2, the store clerk's authentication information or the police clerk's authentication information acquired by the two-dimensional code reader 830 is the store clerk's authentication information or the police clerk's authentication information scheduled in the transportation plan. If it matches the authentication information, the important object management device 810 unlocks the locker corresponding to the store clerk or the police clerk. As a result, the delivery side, which is either the store clerk or the police clerk, can appropriately store important items such as cash in a predetermined locker. Then, the recipient, which is either the store clerk or the police clerk, can appropriately take out important items such as cash stored in the locker.

Further, the store terminal device 820 is provided so as to be able to communicate with the operator terminal device 200. The two-dimensional code reader 830 is provided so as to be able to communicate with the store terminal device 820. The key management device 920 is provided so as to be communicable with the store terminal device 820, and includes a plurality of key holding units for holding the key. Then, the two-dimensional code reader 830 acquires the authentication information of the store clerk of the customer store or the authentication information of the escort clerk of the escort business. The store terminal device 820 has the authentication information of the store clerk or the authentication information of the escort person acquired by the two-dimensional code reader, and the authentication information of the store clerk or the escort scheduled in the transportation plan of the operator terminal device 200. When the authentication information of the person in charge matches, the key holding part associated with the store person in charge or the police person is released among the plurality of key holding parts of the key management device.
According to the police service support system 3, the store clerk's authentication information or the police clerk's authentication information acquired by the two-dimensional code reader 830 is the store clerk's authentication information or the police clerk's authentication information scheduled in the transportation plan. If it matches the authentication information, the key management device 920 opens the key holding unit corresponding to the store person in charge or the police person in charge. As a result, the delivery side, which is either the store clerk or the police clerk, can appropriately store the key in the predetermined key holding unit. Then, the receiving side, which is either the store clerk or the police clerk, can appropriately take out the key stored in the key holding unit.

1, 2, 3 Police service support system 11 Current delivery management system 100 Server device 200 Operator terminal device 210 Operator terminal side communication unit 220 Operator terminal side display unit 230 Operator terminal side operation unit 280 Operator terminal side storage unit 290 Operator terminal side control Department 291 Transportation plan creation unit 292 Transportation plan management unit 300 Portable terminal device 310 Portable terminal side communication unit 320 Portable terminal side display unit 330 Portable terminal side operation unit 340 Imaging unit 380 Portable terminal side storage unit 390 Portable type Terminal side control unit 391 Transportation plan request unit 392 Store-related information acquisition unit 393 Store confirmation processing unit 394 Two-dimensional code conversion unit 710 Deposit / withdrawal device 720 Communication network 750 Cash cassette 810 Important item management device 820 Store terminal device 830 Two-dimensional code reader 920 key management device

Claims (12)

It is a police service support system that is equipped with a management device and a portable terminal device to support the police service that delivers or collects cash to customer stores.
The management device transmits information about a transportation plan for delivering or collecting cash to the customer store.
The portable terminal device is
A store-related information acquisition unit that acquires store-related information that identifies a target for which cash is delivered or collected at the customer store.
A target confirmation processing unit that compares the planned store-related information indicating the target of cash delivery or collection in the information related to the transportation plan with the store-related information.
When it is determined that the target indicated by the planned store-related information and the target indicated by the store-related information are different, a notification unit for notifying that fact and a notification unit
A police service support system equipped with. The police service support system according to claim 1, wherein the management device creates the transportation plan based on the operating status of the money processing device installed in the customer store. The management device creates the transportation plan based on at least one of the location of the customer store, the amount of cash to be delivered or collected, or the traffic information in the time zone in which the cash is scheduled to be delivered or collected. The police service support system according to claim 2. The management device creates a plurality of transportation plans based on at least one of the location of the customer store, the amount of cash to be delivered or collected, or the traffic information in the time zone in which the cash is scheduled to be delivered or collected. The police service support system according to claim 3, which displays the transportation plan of the vehicle together with the map information in a selectable manner. The portable terminal device is
A terminal-side communication unit that communicates with the management device,
A transportation plan requesting unit that requests the management device to transmit information about the transportation plan, and
With
The management device
The management side communication unit that communicates with the portable terminal device,
A transportation plan management unit that controls the management side communication unit to transmit information about the transportation plan to the portable terminal device based on a transmission request from the transportation plan request unit of the portable terminal device.
The police service support system according to any one of claims 1 to 4. The police service support system according to claim 5, wherein the portable terminal device includes a two-dimensional code conversion unit that converts information about the transportation plan received from the management device into a two-dimensional code. An in-store terminal device that can communicate with the management device,
An identification information acquisition device provided so as to be able to communicate with the in-store terminal device,
An important object management device that is provided so as to be able to communicate with the terminal device in the store and has a plurality of lockers,
With
The identification information acquisition device acquires the identification information of the store clerk of the customer store or the identification information of the escort clerk of the escort business.
The in-store terminal device includes the identification information of the store clerk or the identification information of the policeman acquired by the identification information acquisition device, and the store clerk scheduled in the transportation plan transmitted from the management device. When the identification information of the above or the identification information of the police officer matches, the locker associated with the store staff or the police officer is unlocked among the plurality of lockers of the important material management device. The police service support system according to any one of claim 6. An in-store terminal device that can communicate with the management device,
An identification information acquisition device provided so as to be able to communicate with the in-store terminal device,
A key management device provided so as to be communicable with the terminal device in the store and having a plurality of key holding units for holding keys,
With
The identification information acquisition device acquires the identification information of the store clerk of the customer store or the identification information of the escort clerk of the escort business.
The in-store terminal device includes the identification information of the store clerk or the identification information of the police officer acquired by the identification information acquisition device, and the store clerk scheduled in the transportation plan transmitted from the management device. If the identification information of the above or the identification information of the person in charge of the police scheduled in the transportation plan matches, the person in charge of the store or the person in charge of the police is associated with the plurality of key holders of the key management device. The police service support system according to any one of claims 1 to 6, which releases the key holding unit. The in-store terminal device is provided with a key management device capable of communicating and having a plurality of key holding units for holding keys.
The in-store terminal device includes the identification information of the store clerk or the identification information of the police officer acquired by the identification information acquisition device, and the store clerk scheduled in the transportation plan transmitted from the management device. When the identification information of the person or the identification information of the person in charge of police matches, the key holder associated with the person in charge of the store or the person in charge of police is released among the plurality of key holders of the key management device. The police service support system according to claim 7. A store-related information acquisition department that acquires store-related information that identifies the target for cash delivery or collection at a customer store,
A target confirmation processing unit that compares the planned store-related information indicating the target of cash delivery or collection in the transportation plan for delivering or collecting cash to one or more customer stores with the store-related information.
When it is determined that the target indicated by the planned store-related information and the target indicated by the store-related information are different, a notification unit for notifying that fact and a notification unit
A portable terminal device equipped with. In the customer store, the process of acquiring store-related information that identifies the target for which cash is delivered or collected, and
A process of comparing the planned store-related information indicating the target of cash delivery or collection in the transportation plan for delivering or collecting cash to one or more customer stores with the store-related information.
When it is determined that the target indicated by the planned store-related information and the target indicated by the store-related information are different, a step of notifying that fact and
Target confirmation method including. On the computer
In the customer store, the process of acquiring store-related information that identifies the target for which cash is delivered or collected, and
A process of comparing the planned store-related information indicating the target of cash delivery or collection in the transportation plan for delivering or collecting cash to one or more customer stores with the store-related information.
When it is determined that the target indicated by the planned store-related information and the target indicated by the store-related information are different, a step of notifying that fact and
A program to execute.

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