JP7253645B2 - Terminals and programs - Google Patents

Description

The embodiments of the present invention relate to terminal devices and programs .

2. Description of the Related Art Conventionally, there has been known a system called an electronic receipt, in which a receipt given to a consumer who is a shopper is electronically delivered to a mobile terminal or the like of the consumer when the store pays for the product.

Converting receipts into electronic data in this way is beneficial to consumers, as household accounts can be electronically and automatically kept. In addition, by introducing electronic receipts, it is possible to reduce the consumption of receipt paper, which is beneficial for stores that have introduced the system.

In addition, it is also known to perform product sales promotion and advertising by electronically attaching coupons and the like related to purchased products to electronic receipts.

However, the conventional electronic receipt system has been limited to introduction on a company-by-company basis, which is a seller of goods or services. Therefore, users of electronic receipts can enjoy the benefits of electronic receipts separately for each company that has introduced electronic receipts. In addition, when using a store of a company that has not introduced electronic receipts, there is no choice but to receive paper receipts as in the past, and promotion of the introduction of electronic receipts is desired.

A terminal device according to an embodiment includes receiving means for receiving, from an electronic receipt server, electronic receipt information including a product registered in one transaction and the date of the transaction, and the date included in the electronic receipt information. first display means for displaying on the same screen a first operator for selecting the electronic receipt information and a search area for searching the electronic receipt information, which are displayed in a calendar format based on the second display means for displaying the electronic receipt information including the date when a date is selected via the first operator; narrowing means for narrowing down receipt information.

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. FIG. 2 is a transition diagram showing an example of transition of screens in member registration of a consumer. FIG. 3 is a block diagram showing the main configuration of the mobile terminal. FIG. 4 is a block diagram showing the essential configuration of the POS terminal. FIG. 5 is a block diagram showing the essential configuration of the electronic receipt management server. FIG. 6 is a schematic diagram showing the data configuration of the group management area. FIG. 7 is a schematic diagram exemplifying the data configuration of electronic receipt information. FIG. 8 is a functional block diagram of electronic receipt processing in a POS terminal. FIG. 9 is a flow chart showing the flow of electronic receipt processing. FIG. 10 is a functional block diagram of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 11 is a flow chart showing the flow of electronic receipt management processing and merchandise information transmission processing. FIG. 12 is a functional block diagram relating to electronic receipt receiving processing and electronic receipt browsing processing in a mobile terminal. FIG. 13 is a flow chart showing the flow of electronic receipt receiving processing and electronic receipt viewing processing. FIG. 14 is a front view showing a display example on the mobile terminal. FIG. 15 is a front view showing a display example on the mobile terminal. FIG. 16 is a front view showing a display example on the mobile terminal. FIG. 17 is a front view showing a display example on the mobile terminal. FIG. 18 is a front view showing a display example on the mobile terminal. FIG. 19 is a front view showing a display example on the mobile terminal. FIG. 20 is a flow chart showing the flow of electronic receipt receiving processing and electronic receipt viewing processing. FIG. 21 is a front view showing an example of display transition on a mobile terminal. FIG. 22 is a flow chart showing the flow of statistical information generation processing in a mobile terminal. FIG. 23 is a front view showing a display example on the mobile terminal. FIG. 24 is a front view showing another display example on the mobile terminal. FIG. 25 is a flow chart showing the flow of receipt information transfer. FIG. 26 is a screen transition diagram showing the flow of receipt information transfer. FIG. 27 is a front view showing a display example on the mobile terminal of the transfer destination.

One embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. As shown in FIG. 1, it is connected to a company that sells goods or services via a network 5, and includes convenience stores, supermarkets, food stores, drug stores, apparel stores, home appliance stores, department stores, and household goods stores. , a store 1 such as a restaurant or a chain store (hereinafter referred to as a store) is equipped with a POS (Point of Sales) terminal 2 (one unit in FIG. 1) which is a product sales data processing device for executing product sales data processing. (only one is shown, but a plurality of units may be used), and a router 3 are installed. The POS terminal 2 and the router 3 are connected by an in-store LAN 4 (Local Area Network). The router 3 is a device for connecting the in-store LAN 4 to a network 5 such as the Internet or a VPN (Virtual Private Network). Although not shown, the store 1 may be provided with a store server that manages the POS terminals 2 .

A mobile terminal 8 is connected to the network 5 via a base station 7 that performs wireless communication according to standards such as Wi-Fi (Wireless Fidelity). The mobile terminal 8 is an information processing device such as a smart phone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer that implements a web browser. Note that an information processing device such as a personal computer such as a notebook PC may be applied instead of the mobile terminal 8 .

Furthermore, the network 5 also includes an electronic receipt management server 9 that is provided in an electronic receipt center and functions as a customer receipt management server that collectively stores and manages electronic receipt information of various companies that operate stores. It is connected. A consumer who is registered as a member in advance to receive the electronic receipt service can obtain electronic receipt information from the electronic receipt management server 9 using the portable terminal 8 through the network 5 . The electronic receipt management server 9 is managed by, for example, a third-party organization other than the company that operates the store. In addition, the function of collectively managing electronic receipt information for each company that indicates the company that operates the store with multiple company codes can be provided as a service (application) in the form of SaaS (Software as a Service), which is a type of cloud computing. may be provided.

A consumer's membership registration for receiving the electronic receipt service is performed, for example, as follows. FIG. 2 is a transition diagram showing an example of transition of screens in member registration of a consumer. The consumer sends a blank mail from the mobile terminal 8 to the member management server (not shown) through the network 5 . The member management server transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received e-mail address. The consumer accesses the URL indicating the page for membership registration from the portable terminal 8, displays the input screen H (see FIG. 2(a)), and inputs the items necessary for membership registration. An input confirmation screen I is displayed on the portable terminal 8 after the consumer has finished inputting the necessary items (see FIG. 2(b)). After confirming the input by the consumer, member registration for the member master is executed. After that, the member management server delivers a member registration completion mail containing the member code and password to the mobile terminal 8 . This completes the member registration. FIG. 2(c) is a registration completion screen J displayed on the mobile terminal 8 after registration is completed. The registration completion screen J is provided with a "top screen display" button B10. When the consumer operates this "top screen display" button B10, the portable terminal 8 displays the top screen K shown in FIG. 2(d).

In the electronic receipt system having such a configuration, the electronic receipt information indicating the content of the settlement generated by the POS terminal 2 of the store 1 by processing the merchandise sales data is transmitted to the electronic receipt management server 9 via the network 5 . , electronic receipt information is transmitted from the electronic receipt management server 9 to the mobile terminal 8 of the member. The member can display the electronic receipt information on the display section of the portable terminal 8 and confirm the contents thereof. Also, the electronic receipt management server 9 publishes the electronic receipt information on the Web. By designating a URL (Uniform Resource Locator), the mobile terminal 8 equipped with a web browser can download the electronic receipt information published on the web to the mobile terminal 8 and view it with the web browser. Application software for viewing the electronic receipt information may be installed on the mobile terminal 8 for viewing.

The portable terminal 8 stores the membership code and password acquired by the consumer as described above in the storage unit 13 (see FIG. 3) or the like. Methods for outputting the member code stored in this manner include display using a bar code, display using a two-dimensional code, and transmission by information communication using NFC (Near Field Communication), which is a near-field type wireless communication.

It is also possible to set a group in which the member code of a family member or friend who is separately registered as a member is associated with the member code acquired by a predetermined consumer in order to receive the electronic receipt service.

Here, an example of group setting will be described.
(1) First, the consumer who is the representative of the group accesses a specific URL from the mobile terminal 8 owned or logs in using an application installed on the mobile terminal 8 . The representative inputs the member code of the electronic receipt of the member of the group, confirms the number, presses the registration button, and transmits the registration contents to the electronic receipt management server 9 .
(2) The electronic receipt management server 9 receives the registration contents in the portable terminal 8 in (1), and inquires of the members of the group registered in (1) whether they want to participate in the group.
(3) The members of the group registered in (1) confirm the display screen requesting approval sent from the electronic receipt management server 9 and press the consent button to participate in the group.

As described above, the member code of each consumer's electronic receipt can be associated with each group.

The group data associated in this manner is stored in the storage unit 13 (see FIG. 3) of the mobile terminal 8. FIG.

Furthermore, the association between the membership code acquired by the consumer to receive the electronic receipt service and the existing corporate membership card for point services operated by companies such as chain stores is established at the POS terminal 2 of each retail store or by each individual. may be realized by the portable terminal 8.

Here, an operational example of associating the membership code acquired by the consumer with the existing company membership card as described above will be described.

1. Example of Operation at POS Terminal 2 in Store (1) First, a checker who operates the POS terminal 2 confirms whether or not an electronic receipt service is to be implemented at the time of product registration (payment) and whether or not there is a point card. When implementing the electronic receipt service, the consumer presents the mobile terminal 8 and the point card.
(2) The checker inputs the membership code stored in the portable terminal 8 and the corporate membership code of the point card into the POS terminal 2 respectively. Here, the input of the member code stored in the mobile terminal 8 to the POS terminal 2 depends on the I/O provided in the POS terminal 2. applies.
(3) The POS terminal 2 transmits the transaction, the membership code read in (3), and the company membership code of the point card to the electronic receipt management server 9 .
(4) The electronic receipt management server 9 receives the information transmitted in (3), and the electronic receipt information and the member code indicating the details of the payment generated by processing the product sales data at the POS terminal 2 of the store 1 If it is the first time that the corporate membership code of the point card has been simultaneously transmitted, it is registered in the electronic receipt management server 9 .

After that, the consumer can receive the service of the electronic receipt system and the service of giving points by presenting only the portable terminal 8 or the point card.

2. Operation Example in Mobile Terminal 8 (1) First, the consumer accesses a specific URL from the mobile terminal 8 owned or logs in to the point card registration menu from the application installed in the mobile terminal 8 . The consumer inputs and selects a company that issues a point card to be registered. Next, the consumer enters the corporate membership code of the point card to be registered, confirms the number, presses the registration button, and transmits the registered content to the electronic receipt management server 9 . The corporate membership code can be entered manually, photographed with a camera, magnetically read, or the like.
(2) The electronic receipt management server 9 receives the contents registered in the mobile terminal 8 in (1), compares them with the customer information of each company, and returns a confirmation display screen to the consumer's mobile terminal 8 .
(3) The consumer confirms the confirmation display screen returned from the electronic receipt management server 9 and presses the consent button to complete the association of the member code of the electronic receipt with the existing corporate member card.

As described above, by managing the services and point-giving services in the electronic receipt system with the unique member code of the electronic receipt, it is possible to obtain points by presenting the point card at the store where the conventional point card is owned. By presenting the mobile terminal 8 at a shop where the card is not owned, it becomes possible to receive services in the electronic receipt system. As a result, the membership code of the electronic receipt can serve as a HUB that associates each company's membership card with each other.

Including this point, the configuration of each unit constituting the electronic receipt system of the present embodiment will be described below.

First, the main configuration of the mobile terminal 8, which is an information processing device, will be described with reference to the block diagram of FIG. As shown in FIG. 3, the portable terminal 8 has a CPU (Central Processing Unit) 11 that constitutes a control unit main body, a memory 12 for temporarily storing data, and reading and writing by commands from the CPU 11 . , a storage unit 13 for storing programs, data, etc., a network interface 14 connected to various public networks including the network 5, a display unit 17 capable of displaying various information, an input unit 18 for operating the mobile terminal 8, It is composed of a clock unit 19 and the like for measuring time. The input unit 18 is a touch panel laminated on the display unit 17 or keys provided on the housing.

The storage unit 13 includes a web browser for browsing various information (contents) published on the web, and a web browser for receiving electronic receipt information generated after payment by product sales data processing from the electronic receipt management server 9. and an electronic receipt viewing program P12 for viewing received electronic receipt information are installed in advance.

In addition, the storage unit 13 is preinstalled with a statistical information generating program P13 for generating statistical information by statistically statistically calculating electronic receipt information received from each company, which will be described later, based on the company code and the industry/business type code. there is

Further, the storage unit 13 is preinstalled with a receipt information transfer program P14 for dividing the electronic receipt information and transferring it to another person.

In the storage unit 13, as described above, the member code of the member who owns the mobile terminal 8 and the member code of the family member or friend who is registered as a member in the electronic receipt system forming the group is a code for identifying the group. is stored together with the group code.

The electronic receipt support program P11, the electronic receipt viewing program P12, the statistical information generation program P13, and the receipt information transfer program P14 executed on the mobile terminal 8 are files in an installable or executable format on a CD-ROM, It is recorded on a computer-readable recording medium such as a flexible disk (FD), CD-R, DVD (Digital Versatile Disk) and provided.

In addition, the electronic receipt support program P11, the electronic receipt viewing program P12, the statistical information generation program P13, and the receipt information transfer program P14 executed by the mobile terminal 8 are stored in a computer connected to a network such as the Internet, and are transmitted via the network. It may be configured to be provided by downloading at . Further, the electronic receipt support program P11, the electronic receipt viewing program P12, the statistical information generation program P13, and the receipt information transfer program P14 executed by the portable terminal 8 may be provided or distributed via a network such as the Internet. .

Next, the main configuration of the POS terminal 2, which is a product sales data processing device, will be described with reference to the block diagram of FIG. As shown in FIG. 4, the POS terminal 2 has a CPU (Central Processing Unit) 21 that constitutes a main control unit, a memory 22 that temporarily stores data, and can read and write commands from the CPU 21. , a storage unit 23 for storing programs, data, etc., a network interface 24 connected to the in-store LAN 4, a printer interface 25 connected to a printer, an operator display unit 28 for displaying various information to the operator, It comprises a clock section 29 for keeping time, a customer display section 30 for displaying various information to customers, an input section 31 for operating the POS terminal 2, and the like.

In addition to the register code of the POS terminal 2, the storage unit 23 stores a company code (identification code of the company that operates the store), an industry/business category code, a store code indicating the store 1 where the POS terminal 2 is installed, An identification code management area 23a is secured as an area for pre-storing such as. Here, the industry/business format code is a code (classification code) that distinguishes the industry/business format of the store, such as convenience stores, supermarkets, department stores, pharmacies, restaurants, and restaurants. It should be noted that such business types and business conditions can be arbitrarily changed according to the user's preference.

In addition to the software for executing various POS operations including product sales data processing, the storage unit 23 stores receipts printed and issued during product sales data processing, or electronically processed receipts instead of receipts. An electronic receipt processing program P15 for processing electronic receipt information is installed in advance.

The electronic receipt processing program P15 executed by the POS terminal 2 is a file in an installable format or an executable format, and can be stored on a CD-ROM, flexible disk (FD), CD-R, DVD (Digital Versatile Disk), etc. It is recorded on a computer-readable recording medium and provided.

Alternatively, the electronic receipt processing program P15 executed by the POS terminal 2 may be stored on a computer connected to a network such as the Internet, and may be provided by being downloaded via the network. Alternatively, the electronic receipt processing program P15 executed by the POS terminal 2 may be provided or distributed via a network such as the Internet.

Next, the essential configuration of the electronic receipt management server 9 that functions as a customer receipt management server will be described with reference to the block diagram of FIG. The electronic receipt management server 9 includes a CPU (Central Processing Unit) 51 that constitutes the main body of the control unit, a memory 52 for temporarily storing data, and a read/write command from the CPU 51 . , a network interface 54 connected to the network 5, and the like.

A group management area 53 c is reserved in the storage unit 53 . Here, FIG. 6 is a schematic diagram showing the data configuration of the group management area 53c. As shown in FIG. 6, the group management area 53c stores the member codes of family members and friends registered as members in the electronic receipt system forming a group together with the member codes of predetermined members, and a plurality of these member codes. This is an area for storing a group code, which is a code for identifying a group associated with a member code.

In the storage unit 53, an electronic receipt management area 53a is secured as an area for collectively storing electronic receipt information of various companies that operate stores. More specifically, the electronic receipt management area 53a manages electronic receipt information of various companies that operate stores for each member.

Here, the data configuration of the electronic receipt information stored in the electronic receipt management area 53a will be described. FIG. 7 is a schematic diagram exemplifying the data configuration of electronic receipt information. As shown in FIG. 7, the electronic receipt information is associated with a member code uniquely determined for each consumer, and includes a company code (identification code of a company that operates a store), an industry/business format code (CVS, supermarket, etc.). (including affiliated organizations and affiliated groups), corporate membership codes for corporate membership cards, etc.

Also, as shown in FIG. 7, the electronic receipt information includes a store code (identification code of the store), a cashier code (identification code of the POS terminal 2), a transaction number (receipt number), and a product sales information associated with the member code. It includes data, receipt issued flag, additional information (coupon, warranty, etc.).

As shown in FIG. 7, the product sales data includes, for each item, the date and time of transaction (date and time of sale), product code, product name, number of sales, and unit price of product (sales price). Includes amount, payment medium, change amount, etc.

Although the electronic receipt information shown in FIG. 7 includes additional information (coupon, warranty, etc.), it is not limited to this, and electronic receipt information and additional information (coupon, warranty, etc.) are managed separately. It may be something to do.

Note that, as shown in FIG. 7, the electronic receipt information includes an e-mail address and a group code in association with the member code. The e-mail address is used for sending electronic receipt update notices and electronic receipt information, which will be described later. As described above, the group code is a code that identifies a group associated with a predetermined member code and the member codes of family members and friends registered as members in the electronic receipt system.

The storage unit 53 is preinstalled with an electronic receipt management program P3 for managing electronic receipt information received from each company in an electronic receipt management area 53a.

The storage unit 53 is also provided with an information management area 53b for storing various modification data (additional information) associated with desired products, members, companies, and stores. Here, the modified data (additional information) refers to access information such as a URL linked to a homepage associated with a company's campaign, a URL linked to a homepage associated with a company's CM, and a URL linked to a company's coupon. , store name logo corresponding to each code of the company code and the store code, modification data (additional information) of the electronic receipt such as warranty data. The modified data (additional information) such as the store name logo is created in a data format such as BMP, which has a larger file capacity than the electronic receipt information.

That is, the information management area 53b of the storage unit 53 is modification information storage means for storing modification information to be added to the electronic receipt information in the storage unit for each of a plurality of company codes.

An information transmission program P4 for transmitting the electronic receipt information to the mobile terminal 8 is preinstalled in the storage unit 53 .

The electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are files in an installable format or an executable format and can be downloaded from a CD-ROM, a flexible disk (FD), a CD-R, or a DVD. (Digital Versatile Disk) or other computer-readable recording medium.

Further, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are stored on a computer connected to a network such as the Internet, and are provided by being downloaded via the network. can be Further, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 may be provided or distributed via a network such as the Internet.

Next, the operation of each unit that constructs the system of this embodiment will be described.

First, the electronic receipt processing executed by the CPU 21 of the POS terminal 2 operating according to the electronic receipt processing program P15 will be described with reference to the functional block diagram shown in FIG. 8 and the flowchart shown in FIG.

As shown in FIG. 8, the electronic receipt processing program P15 executed by the POS terminal 2 has a module configuration including an electronic receipt generation unit 26 functioning as electronic receipt generation means and a transmission unit 27 functioning as transmission means. . As actual hardware, the CPU 21 reads out the electronic receipt processing program P15 from the storage unit 23 and executes it, thereby loading the above respective units onto the memory 22, and generating an electronic receipt generation unit 26 and a transmission unit 27 on the memory 22. It has become so.

The electronic receipt generation unit 26 includes a company code that indicates the company that operates the store, and sends electronic receipt information that is electronically processed instead of a receipt that is printed and issued at the time of product sales data processing to the consumer. It is generated in association with the member code.

More specifically, the electronic receipt generation unit 26 stores product sales data including a membership code that identifies a consumer and product transaction data associated with the member code in the storage unit in association with the membership code. A product sales data storage unit 26a as storage means, and a data generation unit 26b as data generation means for generating electronic receipt information by associating a company code for identifying a product seller with the product sales data. ing.

The transmission unit 27 transmits the electronic receipt information generated by the electronic receipt generation unit 26 to the electronic receipt management server 9 that manages each company according to the company code.

As shown in FIG. 9, the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 inputs a membership code and confirms whether or not an electronic receipt is issued when there is an input such as a closing operation key for starting closing processing of merchandise transactions. , it is determined whether or not there is an instruction to issue an electronic receipt corresponding to the settlement process corresponding to the closing operation (step S1).

For example, the following methods are conceivable for the member to indicate the instruction to issue an electronic receipt.
1. The store clerk operates the "issue electronic receipt" button provided on the input unit 31 (for example, keyboard) of the POS terminal 2 .
2. A consumer, who is a member, displays a barcode including a trigger code on the display unit 17 of the portable terminal 8, and the store clerk reads it with the input unit 31 (for example, a barcode scanner) of the POS terminal 2.
3. A consumer, who is a member, operates an "electronic receipt issue" button displayed on the customer display unit 30 so that it can be pressed.
4. A consumer who is a member displays a bar code containing a code that serves as a trigger on the display unit 17 of the mobile terminal 8, and the consumer who is a member himself/herself uses the input unit 31 (for example, a bar code scanner (for product registration) of the POS terminal 2. Read with a scanner other than the scanner used)).
5. A consumer who is a member presents a corporate membership card for receiving point services, and enters a corporate membership code of the corporate membership card with an input unit 31 (for example, a barcode scanner, a magnetic card reader, or NFC) of the POS terminal 2. If the read company member code is associated with the member code of the electronic receipt, it is determined that an instruction to issue an electronic receipt has been given.

When the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 determines that an electronic receipt issuance instruction has been issued (Yes in step S1), the CPU 21 transmits the product transaction data to the corporate headquarters server and stores the product transaction data and the like. It extracts from the identification code management area 23a provided in the unit 23, converts it into the format of the electronic receipt, and generates detailed data of the electronic receipt (electronic receipt information) (step S2). The detailed data of the electronic receipt is the product information registered at the time of payment by product sales data processing and the product sales data based on the payment information (transaction date and time, product code, product name, number of sales, product unit price, total amount of transaction, amount of deposit, amount of change, payment media, etc.), transaction number (receipt number), register code of the POS terminal 2, and the like. These data are generated in a data format such as text, XML, JSON, etc., which has a relatively small file capacity.

Next, the CPU 21 (transmitting unit 27) of the POS terminal 2 connects to the in-store LAN 4 and the network 5 via the network interface 24, and generates detailed data (electronic receipt information) of the electronic receipt together with the company code (store name). The identification code of the operating company), the industry/business code, the store code, and the member code (consumer) of the electronic receipt are transmitted to the electronic receipt management server 9 (step S3), and the process ends. If it is determined that there is no instruction to issue an electronic receipt, a paper receipt is printed and issued, the merchandise transaction data is transmitted to the head office server, and the process ends.

If the CPU 21 of the POS terminal 2 goes offline while sending merchandise transaction data (transaction data) to the headquarters server, the following measures are taken to avoid the failure.
1. Automatic execution of retry transmission 2.1. If it is not possible to deal with it, the product transaction data (transaction data) is stored until the online recovery, and after the online recovery, it is sent to the headquarters server. In this case, the CPU 21 of the POS terminal 2 displays on the operator display section 28 a message such as "Product transaction data (transaction data) will be sent later."

Next, the flow of the electronic receipt management processing executed by the CPU 51 of the electronic receipt management server 9 operating according to the electronic receipt management program P3 and the product information transmission processing executed by operating according to the information transmission program P4 are as follows: Description will be made with reference to the functional block diagram shown in FIG. 10 and the flowchart shown in FIG.

As shown in FIG. 10, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 include a receiving section 55 functioning as receiving means, an electronic receipt batch management section functioning as electronic receipt batch management means. 56 and an electronic receipt transmission unit 57 functioning as electronic receipt transmission means. As actual hardware, the CPU 51 reads out the electronic receipt management program P3 and the information transmission program P4 from the storage unit 53 and executes them, thereby loading the above-described respective units onto the memory 52. An electronic receipt transmission section 57 is generated on the memory 52 .

The receiving unit 55 receives a receipt that is printed and issued at the time of product sales data processing, or an electronic receipt information for each company that is electronically processed instead of the receipt, including a company code that indicates the company that operates the store.

The electronic receipt collective management unit 56 stores the electronic receipt information for each company received by the receiving unit 55 in the electronic receipt management area 53a of the storage unit 53, and collectively manages the information. The electronic receipt collective management unit 56 also includes an addition unit 56a that functions as addition means for reading modification information based on the company code included in the electronic receipt information from the information management area 53b of the storage unit 53 and adding it to the electronic receipt information. ing.

The electronic receipt transmission unit 57 sends electronic receipt information including at least one or more company codes associated with the member code to the mobile terminal 8 associated with the member code of a predetermined consumer, to the electronic receipt management area. 53a to transmit.

As shown in FIG. 11, the CPU 51 (receiving unit 55) of the electronic receipt management server 9 receives the company code, industry/business category code, store code, electronic receipt member code, and electronic receipt transmitted from the POS terminal 2 of each company. is received via the network interface 54 (step S21).

When the company code, industry/business type code, store code, electronic receipt member code, and electronic receipt detail data (electronic receipt information) are received (Yes in step S21), the CPU 51 of the electronic receipt management server 9 (electronic receipt batch management The unit 56) stores the electronic receipt information and the like in association with the membership code in the electronic receipt management area 53a of the storage unit 53 (step S22).

In addition, the CPU 51 (electronic receipt collective management unit 56) of the electronic receipt management server 9 stores electronic receipts such as store name logos, campaign data (coupons), commercial data, warranty data, etc. corresponding to each code from company codes and store codes. The modified data (additional information) is read from the information management area 53b of the storage unit 53 and added to the detailed data (electronic receipt information) of the electronic receipt (step S23). The detailed data (electronic receipt information) to which the modification data (additional information) is added is stored in a format that can be viewed by the consumer, and the creation of the electronic receipt is completed.

As described above, for the electronic receipt, the POS terminal 2 of the store creates detailed data and transmits it to the electronic receipt management server 9 of the electronic receipt center. is completed by adding modification data (additional information). The electronic receipt detail data (electronic receipt information) created by the POS terminal 2 of the store is data with a small file size. is small data. On the other hand, the modification data (additional information) of the electronic receipt added by the electronic receipt management server 9 of the electronic receipt center is image data, etc., and the file size is larger than that of the detail data. Heavy load. For this reason, if the electronic receipt management server 9 receives the receipt and then adds it, the load on the system can be reduced and the occurrence of failure can be prevented.

Note that the detailed data of the electronic receipt (electronic receipt information) may be created in a store-side system such as a store server instead of the POS terminal 2 of the store and sent to the external electronic receipt management server 9 .

In addition, the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 stores the electronic receipt information in the electronic receipt management area 53a in a viewable state. A message is sent to the associated and stored e-mail address to notify the consumer's portable terminal 8 that the electronic receipt has been updated (step S24), and the process returns to step S21.

Note that the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 does not notify that the electronic receipt has been updated in step S24, but instead sends the e-mail address stored in association with the consumer's membership code. You may make it transmit electronic receipt information with respect to.

Further, when there is an electronic receipt information inquiry from the mobile terminal 8 (No in step S21, Yes in step S25), the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 manages the electronic receipt management area 53a. After extracting the electronic receipt information in accordance with the content of the electronic receipt information inquiry (step S26), it is transmitted to the portable terminal 8 that made the inquiry (step S27), and the process returns to step S21.

Further, when the transmission of the electronic receipt information is completed, the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 stores a flag indicating completion of transmission for the electronic receipt information in the electronic receipt management area 58a. , can manage the results of transmission of electronic receipt information.

Next, the CPU 11 of the mobile terminal 8 shows the flow of the electronic receipt receiving process executed by operating according to the electronic receipt support program P11 and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program P12. 12 and the flow chart shown in FIG.

As shown in FIG. 12, an electronic receipt correspondence program P11 and an electronic receipt browsing program P12 executed on the mobile terminal 8 include a member association unit 81 functioning as member association means, an electronic receipt reception unit functioning as electronic receipt reception means. It has a module configuration including a section 82 and an electronic receipt display section 83 functioning as electronic receipt display means. As actual hardware, the CPU 11 reads out the electronic receipt correspondence program P11 and the electronic receipt viewing program P12 from the storage unit 13 and executes them, thereby loading the above respective units onto the memory 12, and the member association unit 81 and the electronic receipt reception unit. 82 and an electronic receipt display section 83 are generated on the memory 12 .

The member association unit 81 associates a predetermined consumer's membership code.

The electronic receipt receiving unit 82 receives electronic receipt information including at least one or more company codes associated with a member code from the electronic receipt management server 9 collectively managing the electronic receipt information.

The electronic receipt display unit 83 arranges the electronic receipt information received by the electronic receipt reception unit 82 by company code and displays it on the display unit 17 . That is, the electronic receipt display section 83 also functions as output means for outputting electronic receipt information.

As shown in FIG. 13, first, the CPU 11 (member association unit 81) of the mobile terminal 8 accesses the electronic receipt management server 9 and executes authentication processing by entering a member code and password (step S31). As a result, the mobile terminal 8 is associated with the member code of the predetermined consumer.

After authentication, the CPU 11 (electronic receipt receiving section 82) of the mobile terminal 8 receives the electronic receipt information managed in the electronic receipt management area 53a corresponding to the entered membership code (step S32). The electronic receipt information may be received by e-mail.

Next, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays a list of purchase dates included in the electronic receipt information on the display unit 17 (step S33). By displaying the list of purchase dates on the display unit 17 in this manner, the portable terminal 8 prompts the user, who is a consumer, to select information.

FIG. 14 is a front view showing a display example X on the display unit 17 of the mobile terminal 8. As shown in FIG. As shown in FIG. 14, the display example X is a list of the days when the user who owns the mobile terminal 8 that has accessed the electronic receipt management server 9 has shopped at the stores of various companies in different colors and displayed in a calendar format. be. Further, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 performs display so that a desired date can be selected with a cursor that follows the input of the input unit 18 from among the dates displayed in a list with different colors.

Note that, as shown in FIG. 14, the display example X is provided with a search window A for designating a language or keyword as a search key. The CPU 11 of the mobile terminal 8 may narrow down the electronic receipt information including the language or keyword specified in the search window A.

Further, the display example X, as shown in FIG. 14, has a "receipt inquiry" button B1 for confirming after selecting a desired date with the cursor. The CPU 11 of the mobile terminal 8 may determine that the user has selected the desired date only by tapping it, or may select it when the user taps the desired date and then operates the "receipt query" button B1. You may make it judge that it did.

Furthermore, the display example X has a "campaign" button B2 for transitioning to the application type campaign page, as shown in FIG.

Note that FIG. 15 is a modification of the display example X. In FIG. In the display example X shown in FIG. 15, the date on which the user who owns the mobile terminal 8 that has accessed the electronic receipt management server 9 makes purchases at the stores of various companies is marked with the mark M of the store of the company. Therefore, it is possible to intuitively grasp the store where the user has made a purchase. That is, according to the display example X shown in FIG. 15, it is possible to easily know the information as to which store of which company the user frequently shops. In order to display the mark M of the store, a table is prepared in which the mark is previously associated with the company code included in the electronic receipt information.

When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected a desired date (Yes in step S34), the electronic receipt information corresponding to the selected date is displayed on the display unit 17. (step S35).

FIG. 16 is a front view showing a display example Y on the mobile terminal. As shown in FIG. 16, a display example Y is a daily list of shops of various companies where the user who owns the mobile terminal 8 that has accessed the electronic receipt management server 9 has shopped. More specifically, in display example Y, the electronic receipt information is displayed in chronological order in which the electronic receipt information is received, and the company mark, transaction time, company name, and store name are displayed. In addition, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays a desired store by day from among the displayed list of store information by day with a cursor that follows the input of the input unit 18. I do.

Note that FIG. 17 is a modification of the display example Y. In FIG. In the display example Y of FIG. 17, a "time bar" is arranged in which the time is displayed at regular time intervals. In the example shown in FIG. 17, the interval is one hour. Since the electronic receipt information is displayed at regular intervals in this way, it is possible to grasp the situation of the blank time when the electronic receipt information is not displayed, and imagine the time when there is no electronic receipt information, that is, when you are not shopping at the store. It's getting easier.

FIG. 18 is also a modification of display example Y. In FIG. In display example Y of FIG. 18, by touching the company mark in display example Y, only the usage history at the store of a specific company is sorted in chronological order and displayed as a list. By displaying a list of only the stores of companies with high usage frequency in this way, it becomes easy to grasp the usage status.

When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has selected the desired store by date (Yes in step S36), the electronic receipt information corresponding to the selected store by date is displayed. It is displayed on the display unit 17 (step S37).

19 is a front view showing a display example Z on the display unit 17 of the mobile terminal 8. FIG. As shown in FIG. 19 , display example Z displays electronic receipt information of a desired store on a desired day when the user who owns the mobile terminal 8 and has accessed the electronic receipt management server 9 makes purchases. Display example Z has a layout similar to that of a paper receipt obtained by analyzing electronic receipt information. (in FIG. 19, a button-shaped icon labeled "Apply") can be focused.

Note that the screen display image does not necessarily have to be a receipt image. However, electronic receipt information is an alternative to paper receipt information, and is electronic product purchase proof information that proves that a product has been purchased. In display example Z, the following information is displayed in order to be used when presenting product purchase proof information to the store when there is a returned product.
・Store name ・Purchase date ・Purchase item details ・Total sales amount ・Deposit amount ・Change amount ・Registration number ・Transaction number

Here, an outline of return processing will be described. As described above, the consumer can refer to past electronic receipt information using his or her own membership code as a key.

In the returned goods processing in this embodiment, similarly to the returned goods processing using a paper receipt, the electronic receipt information is displayed on the display unit 17 of the portable terminal 8 for confirmation, or the previously printed receipt information is confirmed. and return the product.

1. The consumer causes the display unit 17 of the portable terminal 8 to display the target electronic receipt information together with the product to be returned, and presents it to the store.
2. The store clerk searches the journal based on the date and time of sale, the cash register number, and the transaction number from the presented electronic receipt information, and confirms the details of the transaction.
3. The store clerk operates the POS terminal 2 to process the return.
4. The CPU 21 of the POS terminal 2 updates the electronic receipt information managed in the electronic receipt management area 53a of the electronic receipt management server 9 because it is necessary to invalidate the original electronic receipt information after executing the return processing.
5. The CPU 21 of the POS terminal 2 issues electronic receipt information at the time of return.
6. At the same time, the electronic receipt management server 9 functioning as a customer receipt management server updates the electronic receipt information managed in the electronic receipt management area 53a and invalidates the original electronic receipt information. After that, the electronic receipt management server 9 updates the electronic receipt management area 53a with the electronic receipt information at the time of return and saves it.

Here, when the user selects an appropriate product or an icon associated with the product (Yes in step S38), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 connects to the network 5 via the network interface 14. Then, various information based on the access information associated with the selected product or icon is acquired from the network 5 and displayed on the display unit 17 (step S39).

For example, when a website associated with a product is set as a product information link as access information for product a, when a desired product is selected, the home page associated with the product is displayed on the display unit 17. be.

In addition, when the homepage associated with the application campaign is set as the access information for the button-shaped icon b of "apply", when the "apply" button is selected, it is associated with the "apply" button. The selected application campaign page is displayed on the display unit 17 .

Further, when a homepage associated with a CM is set as access information for a banner c, which is a type of icon, when the banner c is selected, the CM associated with the banner c is displayed on the display unit 17. to be displayed.

When the CPU 11 of the mobile terminal 8 declares the end of the electronic receipt viewing process from the input unit 18 (Yes in step S40), the process ends.

If the input unit 18 does not declare the end of the electronic receipt viewing process (No in step S40), the CPU 11 of the mobile terminal 8 returns to step S38 and waits for the selection of the product or the icon associated with the product. .

12, the mobile terminal 8 receives the electronic receipt information and the additional information from the electronic receipt management server 9 instead of accessing the electronic receipt management server 9 from the mobile terminal 8. The case will also be described with reference to the flowchart of FIG.

The CPU 11 (electronic receipt receiver 82) of the mobile terminal 8 receives the electronic receipt information and additional information from the electronic receipt management server 9 (step S61).

After that, when the electronic receipt viewing program P12 is activated (Yes in step S62), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the received electronic receipt information and additional information in association with the company code. (Step S63).

FIG. 21 is a front view showing an example of display transition on the display unit 17 of the mobile terminal 8. FIG. In a display example O shown in FIG. 21, the electronic receipt information is arranged and displayed for each company code in the order received from the electronic receipt management server 9 . In the display example O shown in FIG. 21, one piece of electronic receipt information can be selected by a flick operation (left and right slide of a finger) and a touch on the input unit 18 (the touch panel laminated on the display unit 17). . In addition, as shown in a display example O shown in FIG. 21, the electronic receipt to which the coupon information is added displays a message "Coupon available" as additional information.

When one piece of electronic receipt information is selected, the selected electronic receipt information is displayed on the display section 17 of the mobile terminal 8 as shown in a display example P shown in FIG. The display example P has a layout similar to that of a paper receipt obtained by analyzing electronic receipt information, and scrolling is possible with respect to the input section 18 (the touch panel laminated on the display section 17). In addition, it is possible to operate an icon b (in FIG. 21, a button-shaped icon labeled "coupon information") representing various additional information associated with a product via the input unit 18 (a touch panel laminated on the display unit 17). be.

Next, the flow of statistical information generation processing executed by the CPU 11 of the mobile terminal 8 operating according to the statistical information generation program P13 will be described with reference to the flowchart shown in FIG.

The CPU 11 of the mobile terminal 8 accesses the electronic receipt management server 9 and executes authentication processing by entering the member code and password (step S51).

After authentication, when the CPU 11 of the mobile terminal 8 determines that information necessary for generating statistical information such as the period for generating statistical information and the type of statistical information has been input (Yes in step S52), The electronic receipt information managed in the electronic receipt management area 53a corresponding to the member code and the information necessary for generating the statistical information is received (step S53).

Next, the CPU 11 of the mobile terminal 8 generates statistical information (step S54) based on information necessary for generating statistical information (for example, company code and industry/business category code) from the acquired electronic receipt information. The obtained statistical information is displayed on the display unit 17 (step S55).

23 is a front view showing a display example C1 on the display unit 17 of the mobile terminal 8. FIG. As shown in FIG. 23, the display example C1 is a pie chart showing the results of statistical analysis of the total sales amount in the product sales data included in the electronic receipt information for a predetermined period by type of industry/business type. According to the display example C1, it is possible to easily know the amount of consumption for each business type/business type, and the information about which business type/business type store the customer frequently shop at.

The pie chart shown in FIG. 23 shows statistics for each industry/business type code included in the electronic receipt information. You can use it as

FIG. 24 is a front view showing another display example C2 on the display unit 17 of the mobile terminal 8. As shown in FIG. As shown in FIG. 24, the display example C2 is a bar graph showing the result of statistically categorizing the total sales amount in the product sales data included in the monthly electronic receipt information. According to the display example C2, it is possible to easily know the amount of consumption and the ratio for each category.

Next, the flow of receipt information transfer executed by the CPU 11 of the mobile terminal 8 operating according to the receipt information transfer program P14 will be described with reference to the flowchart shown in FIG. 25 and the screen transition diagram shown in FIG.

In the past, when consumers purchased products on behalf of family members or friends at food supermarkets, etc., they asked the cashier to print and issue multiple receipts as proof of purchase at the time of checkout, and handed them to the agent. Alternatively, by presenting the content of the receipt issued only once to the substitute party, the payment is received from the substitute party.

In this regard, in the present embodiment, the electronic receipt information, which is the purchase data for the items purchased by proxy, can be divided and transferred to family members and friends who are registered as members of the electronic receipt system. This enables an accurate proof of purchase to be performed.

FIG. 26 is a screen transition diagram showing the flow of receipt information transfer. Display example Z shown in FIG. 26A is electronic receipt information of a desired store on a desired day when the user who owns the mobile terminal 8 that accessed the electronic receipt management server 9 shopped, as described with reference to FIG. is displayed. Further, in the display example Z shown in FIG. 26A, a "split receipt" button d for declaring that the electronic receipt information will be split and transferred is displayed.

As shown in the flow chart of the transfer of receipt information in FIG. A display example D (see FIG. 26(b)) for selecting a person to whom the electronic receipt information is to be transferred from among the groups stored in the storage unit 13 consisting of friends, etc. is displayed (step S72).

As shown in FIG. 26(b), when any one of the family members and friends registered as members of the electronic receipt system is selected (Yes in step S73), the CPU 11 of the mobile terminal 8 returns to the display example Z of the electronic receipt information (FIG. 26(c)) (step S74), and selects the purchased product to be transferred. Further, in the display example Z shown in FIG. 26(c), a "distribute to friends" button e for declaring that the divided distribution of the electronic receipt information is confirmed is displayed.

As shown in FIG. 26(c), when a purchased product to be transferred is selected from the electronic receipt information (Yes in step S75), and the "distribute to friend" button e is operated (Yes in step S76), the portable The CPU 11 of the terminal 8 distributes the divided electronic receipt information to the delegation partner selected in the display example D (step S77).

FIG. 27 is a front view showing a display example on the display unit 17 of the mobile terminal 8 of the transfer destination. In a display example F shown in FIG. 27, the transferred electronic receipt information is displayed. Further, in the display example F shown in FIG. 27, a "receipt receipt" button f for declaring that the electronic receipt information has been received is displayed.

When the "receipt receipt" button f shown in FIG. 27 is operated, information indicating that the electronic receipt information has been received is transmitted to the other party of the transfer source.

Then, as shown in FIG. 26(d), when receiving information indicating that the electronic receipt information has been received from the mobile terminal 8 of the transfer destination (Yes in step S78), the CPU 11 of the mobile terminal 8 changes the display example Z to Information to the effect that it has been transferred (for example, "a receipt has been sent to Mr. X") g is added to the transferred purchased product (step S79). As a result, the history of the transferred purchased product can be left in the electronic receipt information.

By applying such a system, it becomes possible to charge prepaid bills using electronic receipts at restaurants, amusement parks, and the like. In addition, at the time of the prepaid account, division by equal amounts, division by multiplying a specific weight, and division by rounding up the fractional amount are possible.

It is also possible to share electronic receipt information among electronic receipt members. By associating a plurality of membership codes, for example, it becomes possible to share sales data of products purchased by each individual in a family, a group, a company department, or the like.

As described above, according to the electronic receipt system of the present embodiment, unlike the conventional electronic receipt mechanism for each company, it is possible to introduce an electronic receipt mechanism that transcends the framework of a company. It is possible to promote introduction.

While several embodiments of the invention have been described, these embodiments have been presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

2 Merchandise Sales Data Processing Device 8 Information Processing Device 9 Electronic Receipt Management Server 26 Electronic Receipt Generation Means 26a Merchandise Sales Data Storage Means 26b Data Generation Means 27 Transmission Means 41 Electronic Receipt Management Means 53b Modification Information Storage Means 55 Reception Means 56 Electronic Receipt Batch Management Means 56a Addition Means 57 Electronic Receipt Transmission Means 81 Member Association Means 82 Electronic Receipt Reception Means 83 Electronic Receipt Display Means, Output Means

JP 2003-123144 A Japanese Patent Application Laid-Open No. 2007-316750

Claims (6)

Receiving means for receiving electronic receipt information including the product registered in one transaction and the date of the transaction from the electronic receipt server;
A first operator for selecting the electronic receipt information and a search area for searching the electronic receipt information, which are listed in a calendar format based on the dates included in the electronic receipt information, are displayed on the same screen. a first display means for displaying;
a second display means for displaying the electronic receipt information including the date when the date is selected via the first operator;
narrowing means for, when a search key is entered in the search area, narrowing down the electronic receipt information containing the search key;
terminal device. The first display means displays on the screen a second operator for instructing inquiry of the electronic receipt information,
The second display means displays the electronic display including the date selected by the first manipulator on condition that the second manipulator is operated after the date is selected via the first manipulator. display receipt information,
The terminal device according to claim 1. The first display means causes the screen to display a third operator for transitioning to an application-type campaign page.
The terminal device according to claim 1. terminal computer,
Receiving means for receiving electronic receipt information including the product registered in one transaction and the date of the transaction from the electronic receipt server;
A first operator for selecting the electronic receipt information and a search area for searching the electronic receipt information, which are listed in a calendar format based on the dates included in the electronic receipt information, are displayed on the same screen. a first display means for displaying;
When a date is selected via the first operator, the electronic receipt information including the date is displayed, and when a search key is entered in the search area, the electronic receipt including the search key is displayed. a second display means for narrowing down and displaying receipt information;
program to function as The first display means displays on the screen a second operator for instructing inquiry of the electronic receipt information,
The second display means displays the electronic display including the date selected by the first manipulator on condition that the second manipulator is operated after the date is selected via the first manipulator. display receipt information,
5. A program according to claim 4. The first display means causes the screen to display a third operator for transitioning to an application-type campaign page.
5. A program according to claim 4.

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