JP7244245B2 - Information processing method, program, terminal, information processing device, electronic device - Google Patents

Description

The present disclosure relates to an information processing method, a program, a terminal, an information processing device, and an electronic device.

In recent years, communication using network services such as messaging service (IMS) (Instant Messaging Service) and social networking service (SNS) (Social Networking Service) is increasing. Then, for example, when having a meal or a drinking party in a group, there is a case where the schedule of the group is determined using a network service. For example, Patent Literature 1 discloses an e-mail reservation system using e-mail for making a reservation to a store. However, no consideration has been given to group schedule management and the like using network services, and there have been cases where user usability is poor.

JP 2010-205053 A

According to a first aspect of the present invention, a program executed by a terminal is based on operator identification information for identifying an operator associated with group identification information for identifying a group including a user of the terminal. transmitting identification information for identifying the user or the user's terminal by the communication unit of the terminal; Receiving at least the schedule information by the communication unit of the schedule information relating to sent to the terminal.
According to a second aspect of the present invention, a terminal information processing method is based on operator identification information for identifying an operator associated with group identification information for identifying a group including a user of the terminal. , transmitting identification information for identifying the user or the user's terminal by the communication unit of the terminal, and the schedule of the operator associated with the identification information and the group identification information transmitted from the electronic device of the operator and receiving at least the schedule information of the schedule information by the communication unit, the schedule information being transmitted to terminals of users included in the group identified by the group identification information based on the associated group identification information. be.
According to a third aspect of the present invention, a terminal is configured to identify a user or a user based on operator identification information for identifying an operator associated with group identification information for identifying a group including the user of the terminal terminal, and receives at least schedule information from among the identification information transmitted from the operator's electronic device and the schedule information related to the operator's schedule associated with the group identification information and the schedule information is transmitted based on the associated group identification information to terminals of users included in the group identified by the group identification information.
According to a fourth aspect of the present invention, the program executed by the information processing device associates group identification information for identifying a group including terminal users with business operator identification information for identifying a business operator. receiving, by the communication unit of the information processing device, the operator identification information about the operator and the schedule information about the operator's schedule, which are transmitted from the operator's electronic device; and the received operator identification information. based on, the information processing apparatus associates the group identified by the group identification information associated with the business identification information with the received schedule information.
According to a fifth aspect of the present invention, an information processing method for an information processing apparatus includes associating group identification information for identifying a group including terminal users with business operator identification information for identifying a business operator. and receiving, by the communication unit of the information processing device, the operator identification information about the operator and the schedule information about the operator's schedule, which are transmitted from the operator's electronic device, and the received operator identification information and associating the group identified by the group identification with which the operator identification is associated with the received schedule information based on.
According to a sixth aspect of the present invention, an information processing device includes: an associating unit that associates group identification information for identifying a group including terminal users with operator identification information for identifying an operator; a communication unit that receives the operator identification information about the operator and the schedule information about the schedule of the operator transmitted from the electronic device of the operator, and the association unit, based on the received operator identification information, The group identified by the group identification information associated with the business identification information is associated with the received schedule information.
According to a seventh aspect of the present invention, a program executed by an electronic device that communicates with a terminal includes first schedule information regarding a schedule of an operator of the electronic device and second schedule information regarding a schedule of a group including users of the terminal. and identification information for identifying the terminal user or the user's terminal, and schedule information based on the first schedule information associated with the second schedule information, wherein the group identification information for identifying the group is and transmitting the associated schedule information by a communication portion of the electronic device is performed by the electronic device .
According to an eighth aspect of the present invention, an information processing method for an electronic device communicating with a terminal includes first schedule information regarding a schedule of an operator of the electronic device and second schedule information regarding a schedule of a group including users of the terminal. and identification information for identifying the terminal user or the user's terminal, and schedule information based on the first schedule information associated with the second schedule information, wherein the group identification information for identifying the group is and transmitting the associated schedule information by a communication portion of the electronic device.
According to a ninth aspect of the present invention, an electronic device that communicates with a terminal includes an associating unit that associates first schedule information regarding a schedule of a provider of the electronic device with second schedule information regarding a schedule of a group including users of the terminal. and identification information for identifying the user of the terminal or the terminal of the user, and schedule information based on the first schedule information associated with the second schedule information, which is associated with group identification information for identifying the group. and a communication unit for transmitting schedule information.

1 is a diagram illustrating an example of a configuration of a communication system according to one aspect of an embodiment; FIG. The figure which shows an example of a structure of the store apparatus in one aspect|mode of embodiment. 4 is a diagram showing an example of functions implemented by a control unit of the server according to the first embodiment; FIG. The figure which shows an example of the information memorize|stored in the memory|storage part of the server which concerns on 1st Embodiment. The figure which shows an example of the user registration data which concerns on 1st Embodiment. The figure which shows an example of the store registration data which concern on 1st Embodiment. The figure which shows an example of the user management database which concerns on 1st Embodiment. The figure which shows an example of the group management database which concerns on 1st Embodiment. The figure which shows an example of the store management database which concerns on 1st Embodiment. FIG. 4 is a diagram showing an example of functions realized by a control unit of the terminal according to the first embodiment; The figure which shows an example of the information memorize|stored in the memory|storage part of the terminal which concerns on 1st Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 1st Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 1st Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 1st Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 1st Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 1st Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 1st Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 1st Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 1st Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 1st Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 1st Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 1st Embodiment. 4 is a flowchart showing an example of the flow of processing of each device according to the first embodiment; 4 is a flowchart showing an example of the flow of group identification processing according to the first embodiment; 10 is a flowchart showing an example of the flow of processing of each device according to the first modified example; The figure which shows an example of the display screen of the terminal which concerns on a 1st modification. The figure which shows an example of the display screen of the store apparatus which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 2nd Embodiment. 8 is a flowchart showing an example of the flow of processing of each device according to the second embodiment; 9 is a flowchart showing an example of the flow of second group identification processing according to the second embodiment; The figure which shows an example of the display screen of the terminal which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 2nd Embodiment. The figure which shows an example of the display screen of the terminal which concerns on 2nd Embodiment. 9 is a flowchart showing an example of the flow of processing of each device according to the second modification; The figure which shows an example of a data structure of the schedule process execution condition data which concerns on 3rd Embodiment. The figure which shows an example of the display screen of the store apparatus which concerns on 3rd Embodiment. The figure which shows an example of the processing table which concerns on a 3rd modification. The figure which shows an example of the display screen of the terminal which concerns on 4th Embodiment. 14 is a flowchart showing an example of the flow of content transmission processing according to the fourth embodiment; The flowchart which shows an example of the flow of a store schedule reflection process which concerns on 4th Embodiment. 14 is a flow chart showing an example of the flow of processing of each device according to the fifth embodiment;

<Compliance with legal matters>
Note that the disclosure provided herein is subject to compliance with the legal requirements of the implementing country required for the practice of this disclosure, such as confidentiality of communications.

Embodiments for implementing an information processing method, a program, a terminal, an information processing device, and an electronic device according to the present disclosure will be described with reference to the drawings.

[System configuration]
FIG. 1 shows the configuration of a communication system 1 according to one embodiment of the present disclosure. As disclosed in FIG. 1, in a communication system 1, a server 10, terminals 20 (terminals 20A, 20B, terminals 20C, . A store device 40B, a store device 40C, . . . ) and a store telephone 50 (store telephone 50A, store telephone 50B, store telephone 50C, . The server 10 provides the terminals 20 owned by users via the network 30 with a service for realizing transmission and reception of contents including messages and images between the terminals 20 . Note that the number of terminals 20 connected to the network 30 is not limited.

The network 30 serves to connect one or more terminals 20 , one or more servers 10 , one or more store devices 40 , and one or more store telephones 50 . That is, the network 30 means a communication network that provides a connection path so that the various devices can transmit and receive data after being connected. The network 30 includes various telephone networks such as a fixed telephone network for fixed telephones and a mobile telephone network for mobile telephones (including base stations and mobile communication control stations).

One or more portions of network 30 may or may not be wired or wireless networks. Network 30 may include, by way of example and not limitation, an ad hoc network, an intranet, an extranet, a virtual private network (VPN), a local area network (LAN), a wireless LAN (wireless LAN), wide area network (WAN), wireless WAN (WWAN), metropolitan area network (MAN), part of the Internet, public switched telephone network (Public Part of Switched Telephone Network (PSTN), fixed telephone network, mobile telephone network, ISDN (integrated service digital networks), wireless LAN, LTE (long term evolution), CDMA (code division multiple access), Bluetooth (registered trademark) )), satellite communications, etc., or a combination of two or more thereof. Network 30 may include one or more networks 30 .

The terminal 20 (terminal 20A, terminal 20B, terminal 20C, . It may be a terminal. Terminal 20 may include, by way of example and without limitation, smart phones, mobile phones (feature phones), computers (including but not limited to desktops, laptops, tablets, etc.), media computer platforms (including but not limited to cable, satellite set top boxes, digital video recorders), handheld computing devices (including, but not limited to, personal digital assistants (PDAs), email clients, etc.), wearable terminals (glasses, watches, etc.), or other types of computers; Or including a communication platform. Also, the terminal 20 may be expressed as an information processing terminal.

Terminal 20A, terminal 20B, and terminal 20C basically have the same configuration, so terminal 20 will be described below. Further, in this specification, a terminal used by "user X.X" is expressed as a terminal 20X as necessary, and user information in a predetermined service associated with "user X.X" or the terminal 20X is expressed as user information X. The user information is user information associated with an account used by the user in a predetermined service. User information includes, by way of example and not limitation, user's name, user's icon image, user's age, user's gender, user's address, user's hobbies, entered by the user or provided by a given service It may include information associated with the user, such as preferences, user identifiers, etc., and may or may not be any one or combination of these.

The server 10 (not limited to, but an example of a server and an information processing device) has a function of providing IMS as a predetermined service to the terminal 20 . The server 10 may be any information processing device capable of realizing the functions described in each embodiment. Server 10 includes, by way of example and without limitation, server devices, computers (including but not limited to desktops, laptops, tablets, etc.), media computer platforms (including but not limited to cable, satellite set-top boxes, digital video recorders, etc.). ), handheld computing devices (eg, without limitation, PDAs, email clients, etc.), or other types of computers or communication platforms. Also, the server 10 may be expressed as an information processing device. If there is no need to distinguish between the server 10 and the terminal 20, the server 10 and the terminal 20 may or may not be represented as information processing devices.

The store device 40 (not limited, but an example of a business operator's electronic device) has a function of storing and managing information about the reservation schedule of the store (not limited, but an example of the business operator) and storing information about the store reservation schedule. It is a device having an input function.
The store device 40 performs a process of associating the first schedule information regarding the schedule of the user of the terminal 20 with the second schedule information regarding the schedule of the business operator of the store. Store equipment 40 may include, by way of example and without limitation, server equipment, computers (including but not limited to desktops, laptops, tablets, etc.), media computer platforms (including but not limited to cable, satellite set-top boxes, digital video recorders), handheld computing devices (as non-limiting examples include PDAs, email clients, etc.), or other types of computers or communication platforms. The store device 40 may be expressed as an information processing device, an information management device, or an electronic device.

In addition, as a device having a function of storing and managing information related to the reservation schedule of the store, a reservation management server installed inside or outside the store is configured, and a device having a function of inputting information related to the reservation schedule of the store , can constitute a store computer installed in the store. In the following embodiments, the store device 40 will be described as one device having both the function of this reservation management server and the function of this store computer. It may be configured as, or may not be configured.

Store phone 50 (an example, but not a limitation, of a business' electronic device) is a phone used by each store. The store phone 50 includes, as non-limiting examples, a landline phone, a smart phone, a mobile phone (feature phone), and the like.

As a non-limiting example, the name of the store that manages the store device 40A and the store telephone 50A is "Store Y1", the name of the store that manages the store device 40B and the store telephone 50B is "Store Y2", and the store device 40C and the store telephone. The name of the store that manages 50C is written as "store Y3".

[Hardware (HW) configuration of each device]
The HW configuration of each device included in the communication system 1 will be described.

(1) HW Configuration of Terminal FIG. 1 shows an example of the HW configuration of the terminal 20 .
The terminal 20 includes a control unit 21 (CPU: central processing unit (central processing unit)), a storage unit 28, a communication I/F 22 (interface), an input/output unit 23, a display unit 24, a microphone 25, a speaker 26, and a camera 27. Prepare. Each component of the HW of terminal 20 is interconnected via bus B, by way of example and not limitation. Note that the HW configuration of the terminal 20 does not necessarily include all the components. By way of example and not limitation, terminal 20 may or may not be configured to detach individual components, or multiple components, such as microphone 25 and camera 27 .

Communication I/F 22 transmits and receives various data via network 30 . Communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed. The communication I/F 22 has a function of executing communication with various devices such as the server 10 via the network 30 . Communication I/F 22 transmits various data to various devices such as server 10 according to instructions from control unit 21 . The communication I/F 22 also receives various data transmitted from various devices such as the server 10 and transmits the data to the control unit 21 . Further, the communication I/F 22 includes a telephone communication IF (telephone communication unit) for making telephone calls with a fixed telephone, a mobile telephone, or another terminal 20 . Also, the communication I/F 22 may be simply referred to as a communication section. Moreover, when the communication I/F 22 is configured by a physically structured circuit, it may be expressed as a communication circuit.

Input/output unit 23 includes a device for inputting various operations to terminal 20 and a device for outputting processing results processed by terminal 20 . In the input/output unit 23, the input unit and the output unit may be integrated, the input unit and the output unit may be separated, or not.

The input unit is implemented by any one or a combination of all types of devices that can receive input from the user and transmit information related to the input to the control unit 21 . The input unit includes, but is not limited to, hardware keys such as a touch panel, a touch display, and a keyboard, a pointing device such as a mouse, a camera (operation input via moving images), and a microphone (operation input by voice).

The output unit is implemented by any one or a combination of all types of devices capable of outputting processing results processed by the control unit 21 . The output unit includes, as non-limiting examples, touch panels, touch displays, speakers (audio output), lenses (non-limiting examples include 3D (three dimensions) output and hologram output), printers, and the like.

The display unit 24 is realized by any one or a combination of all kinds of devices capable of displaying according to the display data written to the frame buffer. The display unit 24 includes, as non-limiting examples, a touch panel, a touch display, a monitor (non-limiting examples include a liquid crystal display and an OELD (organic electroluminescence display)), a head mounted display (HDM: Head Mounted Display), projection mapping, and a hologram. , including devices capable of displaying images, text information, etc. in air (which may or may not be a vacuum). Note that these display units 24 may or may not be capable of displaying display data in 3D.

When the input/output unit 23 is a touch panel, the input/output unit 23 and the display unit 24 may be arranged to face each other with substantially the same size and shape.

The control unit 21 comprises, by way of example and not limitation, a data processing device that is physically structured to carry out the functions implemented by the code or instructions contained within the program. It is realized by Therefore, the control unit 21 may or may not be expressed as a control circuit.

The control unit 21 includes, as non-limiting examples, a central processing unit (CPU), a microprocessor, a processor core, a multiprocessor, an ASIC (application-specific integrated circuit), an FPGA (field programmable gate array).

The storage unit 28 has a function of storing various programs and various data required for the terminal 20 to operate. The storage unit 28 includes, as non-limiting examples, various storage media such as HDD (hard disk drive), SSD (solid state drive), flash memory, RAM (random access memory), ROM (read only memory). Also, the storage unit 28 may or may not be expressed as a memory.

The terminal 20 stores the program P in the storage unit 28 and executes the program P so that the control unit 21 executes processing as each unit included in the control unit 21 . That is, the program P stored in the storage unit 28 causes the terminal 20 to implement each function executed by the control unit 21 . Also, this program P may or may not be expressed as a program module.

A microphone 25 is used to input voice data. The speaker 26 is used for outputting audio data. The camera 27 is used for acquiring moving image data.

(2) Server HW Configuration FIG. 1 shows an example of the HW configuration of the server 10 .
The server 10 includes a control unit 11 (CPU), a storage unit 15, a communication I/F 14 (interface), an input/output unit 12, and a display 13. Each component of the HW of the server 10 is interconnected via a bus B, by way of example and not limitation. It should be noted that the HW of the server 10 does not have to include all components as the HW configuration of the server 10 . As an example and not a limitation, the HW of the server 10 may or may not be configured such that the display 13 is removed.

The control unit 11 comprises, by way of example and not limitation, a data processing device that is physically structured to carry out the functions implemented by the code or instructions contained within the program. It is realized by

The control unit 11 is typically a central processing unit (CPU), and may or may not be a microprocessor, processor core, multiprocessor, ASIC, or FPGA. In the present disclosure, the controller 11 is not limited to these.

The storage unit 15 has a function of storing various programs and various data necessary for the operation of the server 10 . The storage unit 15 is realized by various storage media such as HDD, SSD, and flash memory. However, in the present disclosure, the storage unit 15 is not limited to these. Also, the storage unit 15 may or may not be expressed as a memory.

Communication I/F 14 transmits and receives various data via network 30 . Communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed. The communication I/F 14 has a function of executing communication with various devices such as the terminal 20 via the network 30 . Communication I/F 14 transmits various data to various devices such as terminal 20 according to instructions from control unit 11 . The communication I/F 14 also receives various data transmitted from various devices such as the terminal 20 and transmits the data to the control unit 11 . Also, the communication I/F 14 may be simply referred to as a communication unit. Moreover, when the communication I/F 14 is configured by a physically structured circuit, it may be expressed as a communication circuit.

The input/output unit 12 is realized by a device for inputting various operations to the server 10 . The input/output unit 12 is implemented by any one or a combination of all types of devices that can receive input from a user and transmit information related to the input to the control unit 11 . The input/output unit 12 is implemented by hardware keys typically represented by a keyboard and a pointing device such as a mouse. Note that the input/output unit 12 may or may not include a touch panel, a camera (operation input via moving images), and a microphone (operation input by voice) as non-limiting examples. However, in the present disclosure, the input/output unit 12 is not limited to these.

The display 13 is typically realized by a monitor (as a non-limiting example, a liquid crystal display or an OELD (organic electroluminescence display)). The display 13 may or may not be a head-mounted display (HDM). These displays 13 may or may not be capable of displaying display data in 3D. In the present disclosure, display 13 is not limited to these.

(3) HW Configuration of Store Apparatus FIG. 2 shows an example of the HW configuration of the store apparatus 40 .
The store device 40 includes, as a non-limiting example, a control unit 41 (CPU), a storage unit 45, a communication I/F 44 (interface), an input/output unit 42, a display 43, and a speaker 46. Each component of the HW of the store apparatus 40 is interconnected via a bus B, for example and not limitation.

It should be noted that the HW of the store device 40 does not necessarily include all the components as the HW configuration of the store device 40 . As a non-limiting example, the HW of the store device 40 may or may not be configured such that the display 43 is removed.

Further, HW, parts, and the like for realizing the above components and functional units included in the store device 40 can be configured in the same manner as the server 10, for example. Therefore, repetitive description is omitted.

(4) Others The server 10 stores the program P in the storage unit 15 and executes the program P so that the control unit 11 executes processing as each unit included in the control unit 11 . That is, the program P stored in the storage unit 15 causes the server 10 to implement each function executed by the control unit 11 . This program P may or may not be expressed as a program module.
The store device 40 is also the same.

Each embodiment of the present disclosure will be described as being implemented by the CPU of the terminal 20 and/or the server 10 executing the program P. FIG.
The store device 40 is also the same.

Note that the control unit 21 of the terminal 20 and/or the control unit 11 of the server 10 is not only a CPU having a control circuit, but also an integrated circuit (IC (Integrated Circuit) chip, LSI (Large Scale Integration)) or the like. Each process may or may not be implemented by a logic circuit (hardware) or a dedicated circuit. Also, these circuits may be realized by one or more integrated circuits, and the plurality of processes shown in each embodiment may or may not be realized by one integrated circuit. LSIs are also called VLSIs, super LSIs, ultra LSIs, etc., depending on the degree of integration. Therefore, the control unit 21 may or may not be expressed as a control circuit.
The store device 40 is also the same.

In addition, the program P of each embodiment of the present disclosure (as a non-limiting example, a software program, a computer program, or a program module) and the data of each embodiment are stored in a computer-readable storage medium (or recording medium). (or recorded) may or may not be provided. The storage medium can store the program P in a "non-transitory tangible medium". Also, the program P may or may not be for realizing part of the functions of each embodiment of the present disclosure. Furthermore, the function of each embodiment of the present disclosure may or may not be a so-called difference file (difference program) that can be realized in combination with a program P already recorded on a storage medium.

The storage medium may be one or more semiconductor-based or other integrated circuits (ICs) (such as, without limitation, field programmable gate arrays (FPGAs) or application specific ICs (ASICs)), hard Disk drive (HDD), hybrid hard drive (HHD), optical disk, optical disk drive (ODD), magneto-optical disk, magneto-optical drive, floppy diskette, floppy disk drive (FDD), magnetic tape, solid state It may include a drive (SSD), RAM drive, secure digital card or drive, any other suitable storage medium, or any suitable combination of two or more thereof. Storage media may, where appropriate, be volatile, nonvolatile, or a combination of volatile and nonvolatile. Note that the storage medium is not limited to these examples, and any device or medium that can store the program P may be used. Also, the storage medium may or may not be expressed as memory.

The server 10 and/or the terminal 20 can realize the functions of the functional units shown in each embodiment by reading the program P stored in the storage medium and executing the read program P.
The store device 40 is also the same.

In addition, the program P of the present disclosure may or may not be provided to the server 10 and/or the terminal 20 via any transmission medium (communication network, broadcast wave, etc.) capable of transmitting the program. . As a non-limiting example, the server 10 and/or the terminal 20 implement the functions of the plurality of functional units shown in each embodiment by executing a program P downloaded via the Internet or the like.
The store device 40 is also the same.

Embodiments of the present disclosure may also be embodied in the form of a data signal embedded in a carrier wave in which program P is embodied by electronic transmission.
At least part of the processing in the server 10 and/or the terminal 20 may or may not be realized by cloud computing configured by one or more computers.
At least part of the processing in the terminal 20 may or may not be performed by the server 10 . In this case, the server 10 may or may not perform at least part of the processing of the functional units of the control unit 21 of the terminal 20 .
At least part of the processing in the server 10 may or may not be performed by the terminal 20 . In this case, the terminal 20 may or may not perform at least part of the processing of the functional units of the control unit 11 of the server 10 .
Unless explicitly mentioned, the configuration of determination in the embodiments of the present disclosure is not essential, and predetermined processing is performed when the determination condition is satisfied, or predetermined processing is performed when the determination condition is not satisfied. may or may not.

It should be noted that the programs of the present disclosure are not limited to, but include script languages such as ActionScript and JavaScript (registered trademark), object-oriented programming languages such as Objective-C and Java (registered trademark), markup languages such as HTML5, and the like. implemented using

<First embodiment>
In recent years, network services such as the aforementioned IMS (Instant Messaging Service) and SNS (Social Networking Service) have become popular.

"IMS" is a service that enables the transmission and reception of messages between communication devices of users in order to have conversations between users of communication devices using the Internet. In this specification, the expression "IMS", which is an abbreviation for instant messaging service, is used, but in a broad sense it means all messaging services and is not limited to instant messaging services. The server 10 is, for example, a server that provides this IMS.
“SNS” is a service that forms a social network or community on the Internet, mainly for the purpose of communication between users of communication devices.
Note that IMS can also be said to be one form (one form) of SNS. Therefore, IMS and SNS may or may not be distinguished.

A user who uses the above network service may make a reservation at a store using this network service. In the first embodiment, as a non-limiting example, the user of the terminal 20 uses IMS to make a reservation for a group including himself at a store, and the reservation schedule information set at the store is sent to each user included in the same group. This is an embodiment in which the terminal 20 can be set.
The content described in the first embodiment can be applied to any of the other embodiments.

<Functional configuration>
(1) Functional Configuration of Server FIG. 3 is a diagram showing an example of functions realized by the control unit 11 of the server 10 in this embodiment.
The server 10 has a server main processing unit 111 , an IMS processing unit 112 , a schedule management processing unit 113 , and a group identification processing unit 115 as functions realized by the control unit 11 .

The server main processing unit 111 has a function of executing server main processing, which is processing for overall control of the server 10 , according to a server main processing program 151 stored in the storage unit 15 .

The IMS processing unit 112 has a function of executing IMS processing for transmitting and receiving content between the terminals 20 according to the IMS processing program 152 stored in the storage unit 15 .

In this specification, "content" includes messages transmitted and received between a plurality of terminals 20, images such as stamp images and photographs (still images), videos (moving images), or a combination thereof. In addition, the content in this specification includes "communication information" which will be described in detail later.

The schedule management processing unit 113, in accordance with the schedule management processing program 1521 stored in the storage unit 15, collects information about the schedule of the user of the terminal 20 (hereinafter referred to as “user schedule information”) and information about the user of the terminal 20. It has a function of executing schedule management processing for managing information related to the schedule of the group (hereinafter referred to as "group schedule information").

The group identification processing unit 115 performs group identification processing for identifying and setting a group to which reservation information (to be described later) transmitted from the store device 40 of the store is transmitted according to the group identification processing program 1523 stored in the storage unit 15. It has the function to execute

FIG. 4 is a diagram showing an example of information stored in the storage unit 15 of the server 10 in this embodiment.
As a non-limiting example, the storage unit 15 stores a server main processing program 151 that is read by the control unit 11 and executed as server main processing, and an IMS processing program 152 that is executed as IMS processing.
The IMS processing program 152 includes, as a non-limiting example, a schedule management processing program 1521 executed as schedule management processing and a group identification processing program 1523 executed as group identification processing as subroutine programs. These processes will be described later in detail using flowcharts.

In addition, user registration data 153 , store registration data 154 , user management database 155 , group management database 156 , and store management database 157 are stored in storage unit 15 as examples without limitation.

The user registration data 153 is registration data of the user of the terminal 20 using IMS, and an example of the data configuration is shown in FIG.
User name, terminal phone number, terminal mail address, user ID, user password, user icon image, and user profile are stored in the user registration data 153 in association with each other, for example and not limitation.

The user name is the name of the user in IMS, and for example, the name of the user of the terminal 20 is stored and registered at the time of registration.

The terminal phone number is the phone number of the terminal 20 of the user with this user name. For example, the phone number of the terminal 20 is stored and registered at the time of registration.

The terminal mail address is the mail address of the terminal 20 of the user with this user name. For example, the mail address of the terminal 20 is stored and registered at the time of registration.

A user ID is an ID that functions as identification information for identifying a user with this user name. For example, an ID for uniquely identifying a user is issued, stored, and registered at the time of registration. This user ID can also be said to be the IMS account of the user of the terminal 20 (hereinafter referred to as "IMS account").

A user password is a password associated with a user ID that is an IMS account. For example, a password determined by each user at the time of registration is stored and registered.

The user icon image is image data of an icon used by the user that is set in the terminal 20 of the user with this user name and is transmitted to the server 10. In the IMS application, the icon image is displayed in association with the user name.

A user profile is a user profile set by the terminal 20 of the user with this user name and transmitted to the server 10, and the user profile is displayed in association with the user name in the IMS application.

The store registration data 154 is the registration data of stores affiliated with the business operator of the server 10, and an example of the data configuration is shown in FIG.
The store registration data 154 stores, as a non-limiting example, a store name, a store telephone number, a store mail address, a store reservation page URL, a store ID, and other store information in association with each other.

The store name is the name of a store affiliated with the business operator of the server 10. For example, the name of the store is stored and registered at the time of tie-up.

The store telephone number is the telephone number of the store telephone 50 of the store with this store name. For example, the telephone number of the store telephone 50 is stored and registered at the time of tie-up.

The shop mail address is the mail address of the electronic device of the shop with this shop name, and for example, the mail address of the electronic device of the shop is stored and registered at the time of tie-up. The store's electronic device may be the store device 40 or a communication device provided separately from the store device 40 .

The store reservation page URL is the URL of the web reservation page of the store with this store name. For example, the URL of the store's web reservation page is stored and registered at the time of alliance.

The store ID is an ID as identification information for identifying the store with this store name. For example, a unique ID is issued, stored and registered at the time of tie-up. Note that the store ID may or may not function as an IMS account for the store or the user of the store to use the IMS.

Store other information is other information about the store with this store name.
For example, at the time of tie-up, information such as the address of the store (hereinafter referred to as "store address") and the URL of the store's homepage (hereinafter referred to as "store homepage URL") is stored as the store other information. be registered.

The user management database 155 is a database for managing data relating to the use of IMS by users registered in the user registration data 153, and an example of the data configuration is shown in FIG.
The user management database 155 stores individual user management data for each of a plurality of users.

User management data for each user stores, by way of example and not limitation, user content history data and user schedule data in association with a user name and user ID.

The user content history data is data related to the history of content transmitted and received between this user's terminal 20 and another user's terminal 20, and as a non-limiting example, content transmitted and received in this user's talk room. , data that associates the date and time when the content was transmitted and received with the content number, which is identification information for identifying the content, is stored as a history.

User schedule data is data related to this user's schedule, and as a non-limiting example, it is possible to display dates in a calendar format and to set, update, and display the user's schedule in association with each date. This includes configured user schedule information.

The group management database 156 is a database for managing data related to the use of IMS by a group of users registered in the user registration data 153. An example of the data configuration is shown in FIG.
Group management database 156 stores individual group management data for each of a plurality of groups.

The group management data of each group includes, as a non-limiting example, a group name, which is the name of this group, a group ID, group creation date and time, the number of people in the group, group user data, group content history data, reservation management data is stored.

A group ID is an ID that functions as identification information for identifying this group, and an ID for uniquely identifying each group is stored and registered.

The group creation date and time is the date and time when this group was created. As a non-limiting example, a group can be arbitrarily created by a user using IMS, and a user who created a group or a user who has already subscribed to the group can invite other users to join the group. Users can be added to groups.

In this specification, it is assumed that the user of each terminal 20 can join not only one group but also multiple groups.

The group number stores the total number of users included in the group. Each time a new user joins a group, the number of people in the group is updated, and each time a user who has already joined leaves the group, the number of people in the group is updated by subtraction.

As a non-limiting example, group user data includes the user names of users included in this group (hereinafter referred to as "group users"), the user IDs of this group user, and the group user's subscription to this group. The date and time of joining the group are stored in association with each other.

The group content history data is data related to the history of content transmitted and received between the terminals 20 of the group users included in this group. Data that associates the date and time when the content is identified with the content number for identifying the content is stored as a history.

The reservation management data is data for managing information related to reservations for the stores of this group, and as a non-limiting example, reservation information transmitted from the store device 40 and contact information transmitted from the store device 40. , the reception date and time when the reservation information and the contact information are received from the store device 40 and the transmission date and time when the reservation information and the contact information are transmitted from the store device 40 are stored in association with each other. Reservation information also includes, by way of example and not limitation, a reservation ID and reservation schedule information.

The reservation ID is an ID as identification information for identifying reservation information (or reservation schedule information), and is issued by the store device 40 in association with the reservation information when a reservation is made to the store. It is sent to the server 10 .

The reservation schedule information includes, by way of example and not limitation, information such as the name of the reserved store, the time of arrival at the reserved store, the name of the reservation (customer name), the number of people reserved, and the like. The reservation schedule information is schedule information in which store schedule information and group schedule information regarding the schedule of a group including the user of the terminal 20 are associated. For this reason, it can be said that the reservation schedule information is schedule information relating to the schedule of the provider associated with the group identification information for identifying the group including the user of the terminal 20 .

The contact information is information related to the contact information for the user of the terminal 20 to contact the store and the contact information for the store clerk or the like to contact the user of the terminal 20, and is not limited to this store. includes terminal identification information for identifying the terminal 20 of the user who made the reservation, and shop identification information for identifying this shop.

The terminal identification information includes, as a non-limiting example, information such as the terminal telephone number of the user's terminal 20 registered in the user registration data 153, the terminal mail address, and the like. In addition, information such as the IP address and host name of the terminal 20 may be included in the terminal identification information. The terminal identification information may include at least one of these pieces of information.

The store identification information includes, by way of example and not limitation, information such as the store phone number, store email address, store reservation page URL, etc. registered in the store registration data 154 . In addition, information such as store ID, store address, store homepage URL, etc. may be included in the terminal identification information. The store identification information may include at least one of these pieces of information.

The above reservation ID is identification information for identifying reservation information (or reservation schedule information). It is assumed that the store will be notified. Therefore, in the present embodiment, the server 10 includes reservation schedule information and a reservation ID transmitted from the store device 40 in the reservation information and transmits the reservation information to the terminal 20 .

The store management database 157 is a database for managing data relating to stores registered in the store registration data 154, and an example of its data configuration is shown in FIG.
Store management database 157 stores individual store management data for each of a plurality of affiliated stores.

As a non-limiting example, the store management data of each store stores store reception history data and store schedule data in association with the store name and store ID.

Store reception history data is data relating to the history of information transmitted from this store, and as a non-limiting example, includes history data of reservation information and contact information transmitted from the store device 40 of this store. included.

Store schedule data is data regarding the schedule of this store (or the operator of this store) and includes, by way of example and not limitation, store schedule information regarding the schedule of the store for each time slot on each date.

(2) Functional Configuration of Terminal FIG. 10 is a diagram showing an example of functions realized by the control unit 21 of the terminal 20 in this embodiment.
The terminal 20 has a terminal main processing section 211 , a terminal IMS processing section 212 , and a schedule reflection processing section 213 as functions realized by the control section 21 .

The terminal main processing unit 211 has a function of executing terminal main processing, which is processing for overall control of the terminal 20 , according to a terminal main processing program 281 stored in the storage unit 28 . As a non-limiting example, when the terminal 20 is a mobile phone, control is performed to make a call with another mobile phone, landline phone, or the like via the communication I/F 22, or via the communication I/F 22 or control to display various information on the display unit 24, or perform processing to analyze various sound data input from the microphone 25, or the camera 27 Analyzes still images and moving images captured by the camera.

The terminal IMS processing unit 212 has a function of executing terminal IMS processing, which is processing related to IMS at the terminal, according to the IMS application program 283 stored in the storage unit 28 .

The schedule reflection processing unit 213 has a function of executing a schedule reflection process, which is a process for reflecting reservation schedule information, which will be described later, in user schedule information relating to the user's schedule of the terminal 20 .

FIG. 11 is a diagram showing an example of information stored in the storage unit 28 of the terminal 20 according to this embodiment.
As a non-limiting example, the storage unit 28 stores a terminal main processing program 281 that is read by the control unit 21 and executed as terminal main processing, and an IMS application program 283 that is executed as IMS application processing. .
The IMS application program 283 includes, as a non-limiting example, a schedule reflection processing program 2831 executed as a schedule reflection processing as a subroutine program. The schedule reflection processing will be described later in detail using a flowchart.

The storage unit 28 also stores IMS application data 285 as an example and not a limitation.
IMS application data 285 includes, by way of example and not limitation, user content history data 2851 , group content history data 2853 , user schedule data 2855 and reception appointment data 2857 .

The user content history data 2851 is data related to the history of content transmitted and received between this user's terminal 20 and other user's terminals 20, and as a non-limiting example, it is transmitted and received in the talk room of the user of this terminal 20. Data that associates the received content, the date and time when the content was transmitted and received, and the content number for identifying the content is stored as a history.

The group content history data 2853 is data related to the history of content transmitted and received between the terminals 20 of the group including the user of this terminal 20 and the users of other terminals 20. , the date and time when the content was transmitted and received, and the content number for identifying the content are stored as a history.

The user schedule data 2855 is data related to this user's schedule, and as a non-limiting example, it is possible to display dates in a calendar format and to set/change and display this user's schedule in association with each date. This includes user schedule information that can be configured.

The reception reservation data 2857 is reception data of the reservation information transmitted from the server 10, and includes, as a non-limiting example, the aforementioned reservation information.

(3) Functional Configuration of Store Apparatus FIG. 2 shows an example of functions realized by the control unit 41 of the store apparatus 40 in this embodiment.
The store device 40 has a store device main processing unit 411 and a store reservation management processing unit 413 as functions realized by the control unit 41 .

The store device main processing unit 411 has a function of executing store device main processing, which is processing for overall control of the store device 40 , according to a store device main processing program 451 stored in the storage unit 45 . there is

The store reservation management processing unit 413 has a function of executing store reservation management processing, which is processing for managing reservations to stores, according to the store reservation management processing program 4511 stored in the storage unit 45 .

FIG. 2 shows an example of information stored in the storage unit 45 of the store device 40 in this embodiment.
The storage unit 45 stores a store device main processing program 451 that is read by the control unit 41 and executed as store device main processing.
The store apparatus main processing program 451 includes, as a subroutine program, a store reservation management processing program 4511 that is executed as store reservation management processing.

Store schedule data 453 is stored in the storage unit 45 .
The store schedule data 453 is data of store schedule information relating to the schedule of the store. Group schedule information is associated. The associated store schedule information is used as reservation schedule information relating to the reservation schedule of the group including the user of the terminal 20 , and is included in the reservation information together with the issued reservation ID and transmitted to the server 10 .

<Schedule setting method>
A schedule setting method according to the first embodiment will be described with reference to display screen examples.

FIG. 12 is a diagram showing an example of the talk room screen displayed on the display unit 24 of the terminal 20 in this embodiment. This talk room screen is an example of a display screen that is displayed when the IMS application is activated on the terminal 20 and the users of the terminals 20 conduct group talk.
On this display screen, "IMS Talk Room" is displayed at the top of the screen. "Group X (3)" is displayed as an indication that the total number of persons is three.

On the right side of this talk room screen, the contents transmitted by "user A.A" who is the user of this terminal 20 are displayed in balloons. Further, on the left side, icon images of "user BB" and "user C.C", which are two other users included in the same group, are displayed. The content transmitted by each of the users C.C. is displayed in balloons.

Here, "user A.A" proposes to "user B.B" and "user C.C" to have dinner as a group, and content that proposes "restaurant R" as a restaurant candidate. is displayed. For example, "user A.A" uses the Internet to search for restaurant R on the terminal 20, and pastes the store information of restaurant R into the talk room. and the terminal 20 of "user C.C." and displayed.

Specifically, as a non-limiting example, content (a kind of message It can also be said.) is displayed in the talk room.

Here, as described above, as a method of displaying the content associated with store information in the talk room of the IMS application, for example, as described above, the user of terminal 20 uses the Internet to search for a store, A technique (copy and paste) of copying the store information posted on the store's website or the like and pasting it into the talk room is exemplified.

In addition to this, for example, the following method can be applied.
The terminal 20 receives an application for searching store information (hereinafter referred to as a "store information search application") in advance from a server (hereinafter referred to as a "store information providing server") of an operator who operates a store information providing service business. ) is downloaded and stored in the storage unit 24 . In this store information search application, for example, by inputting information such as store name, nearest station, region (area), type of food, etc. as a search word, the search word is notified from the terminal 20 to the store information providing server. Then, the store information providing server extracts store information related to the search word from the store information accumulated in the database and transmits the extracted store information to the terminal 20 .

Then, in the store information search application of the terminal 20, when the user performs an operation for reflecting the retrieved store information on the IMS application or an operation for sharing the retrieved store information with the IMS application, the IMS application is activated, and the content associated with the searched store information is pasted and displayed in the talk room of the IMS application.

The communication information is information for causing the terminal 20 to communicate with another device based on the user's operation. Here, as a non-limiting example, user-operable telephone call information associated with the store phone number of restaurant R and user-operable Internet connection information associated with the store reservation page URL of restaurant R are described. 1 illustrates communication information including: In addition, as will be described later in a modified example, the store homepage URL included in the basic information is also included in the communication information.

The information for making a call is information for causing the terminal 20 to make a call based on the user's operation. As a specific example, together with a mark representing a telephone, information for making a call associated with the store phone number "03-XXXX-XXXX" of Restaurant R is displayed, and this information for making a call is tapped by the user. Then, a call is made from the terminal 20 to the store telephone 50 of the restaurant R.

The Internet connection information is information for causing the terminal 20 to connect to the Internet based on a user's operation. As a specific example, together with a mark representing an Internet connection, Internet connection information associated with the restaurant R store reservation page URL "https://xxx.rrrrr.yyy.zz" is displayed. When the information is tapped by the user, the terminal 20 is connected to the Internet and the WEB reservation page of the restaurant R is accessed. This Internet connection information can also be called a link (or link information).

In the above, for example, the user of the terminal 20 may search for a store and directly enter the phone number of the searched store as a message in the talk room, so that the store phone number can function as communication information. It is possible.
The same applies to the case where the store reservation page URL, store homepage URL, store mail address, information for chatting (to be described later), and the like are used as communication information.

FIG. 13 shows a state in which the user of the terminal 20 has tapped the call originating information in FIG.
Here, "user A.A" taps the information for calling the talk room as the representative of group X, and a call is made from the terminal 20 of "user A.A" to the store telephone 50 of the restaurant R. showing. In this case, the display is switched to a call origination screen as shown in FIG. 14, for example.

Here, "user A.A" sends content associated with store information to other users included in the same group in the talk room, and "user A.A" himself as a representative Although the case of contacting the store based on the content obtained is exemplified, the present invention is not limited to this. Specifically, for example, "User A.A" sends content associated with shop information to other users included in the same group in a chat room, and other users included in the same group (here, " It goes without saying that the user B.B or the user C.C.) may act as a representative and contact the store based on the content sent by the user A.A. That is, the user who sends the content associated with the store information and the user who contacts the store based on this content may be the same user or different users.

When a call is made from the terminal 20 of "user A.A" to the store phone 50 of the restaurant R, the call is made via the base station of the mobile phone or the like. At this time, the terminal 20 transmits and notifies the terminal telephone number of its own terminal to the base station (the store telephone 50 via the base station), for example and not limitation.

In response to the telephone call from the terminal 20, for example, a store clerk at the restaurant R responds with the store telephone 50, and "user A.A" as the representative of the group X informs the restaurant R clerk of the dinner reservation schedule of the group X. Suppose In this case, the store clerk of the restaurant R operates, for example, the store device 40 to input and set schedule information regarding the schedule of the group X that has received the reservation.

In the above description, the terminal 20 makes a call to the store telephone 50 by tapping the call originating information on the terminal 20, but the present invention is not limited to this. For example, by tapping the Internet connection information on the terminal 20, the terminal 20 accesses the WEB reservation page of Restaurant R, and the reservation information is input based on the user's input operation on the WEB reservation page. can also In this case, the terminal 20 transmits terminal identification information including its own IP address, host name, etc. to the server of the mobile phone carrier (the store apparatus 40 via the server of the mobile phone carrier) as an example without limitation. to notify you.

FIG. 15 is a diagram showing an example of a shop reservation confirmation screen displayed on the display 43 of the shop device 40. As shown in FIG.
On the store reservation confirmation screen, a date selection tab for selecting a date is displayed in the upper left part of the screen, and the date can be selected from this date selection tab.
When a date is selected on the date selection tab, information (hereinafter referred to as "reservation status information") indicating the reservation status by visit time (by time zone) for that date is displayed.

This reservation status information is information in which store schedule information and group schedule information relating to the schedule of a group including the user of terminal 20 are associated. This associated schedule information becomes reservation schedule information.

The reservation status information display field includes a reservation customer information input field for inputting information related to a reservation customer (hereinafter referred to as "reservation customer information") who made a reservation at the visit time.
In the reservation guest information entry field, as an example and not limitation, a "customer name" entry field for entering the name of the reservation guest (for example, the name of the representative user) and the number of people reserved (for example, the number of (number of people in the group), and a "telephone number" input field for entering the telephone number of the reservation customer (for example, the terminal telephone number of the representative user).

Also, on the right side of the input field for the telephone number, a "determine button", a "send check box", and a "reservation ID" are displayed.
The decision button is used to decide on the information entered in the reservation customer information entry field, issue a reservation ID, and transmit the reservation information including the issued reservation ID and reservation schedule information, and contact information to the server 10. This button is used for

The transmission check box is a box to which a check mark is added when the decision button is pressed and the reservation information and the contact information are transmitted to the server 10, and is initially displayed without a check mark.

The example of FIG. 15 shows a state in which "2018/8/17" is selected as the date, and time periods starting at "18:00" are displayed in increments of 30 minutes as the visit time. For example, when visiting the store from 18:00 to 18:30, the customer name is "A.A", the number of people is "3", the phone number is "090-XXXX-XXXX", and the customer name is "E.E. , the number of people "2", and the reservation of the telephone number "080-XXXX-XXXX" are entered.

In FIG. 15, for example, the decision button associated with the reservation of the customer name "Mr. is pressed, a decision confirmation screen as shown in FIG. 16, for example, is displayed. In this display example, a decision confirmation screen containing the message "I will make a decision with this input information and issue a reservation ID." displayed in a pop-up format.

When the "Yes" button is pressed on the determination confirmation screen of FIG. 16, a reservation ID is issued, and a transmission confirmation screen such as that shown in FIG. 17, for example, is displayed. In the display example of FIG. 17, the transmission confirmation screen including the message "The reservation information of reservation ID: 12345X will be sent to IMS." is displayed in pop-up format.

When the "Yes" button is pressed on the transmission confirmation screen of FIG. etc.) and contact information including store identification information (eg, store phone number, etc.) are sent to the server 10 . Then, for example, as shown in FIG. 18, a check mark is added to the transmission check box.

Here, since the store device 40 performs processing in cooperation with the IMS server 10 , for example, the IMS software package provided (distributed) from the IMS server 10 is acquired in advance and stored in the storage unit 45 . This software package for IMS can be used by calling it from a reservation management program. An application programming interface (API) is a typical example, and the store apparatus 40 activates the API and enables information transmission to the server 10, for example, when a decision operation is performed on the above decision confirmation screen. Just do it. Then, the store device 40 may transmit the reservation information and the contact information to the server 10, for example, when a transmission operation is performed on the transmission confirmation screen.

Further, in the present embodiment, the store device 40 transmits contact information including terminal identification information and store identification information to the server 10, but the present invention is not limited to this. Since it is sufficient if the terminal 20 or the user of the terminal 20 can be identified by the server 10, for example, the store device 40 sends a message to the terminal identification information of the terminal 20 of the user who has accepted the reservation, or to the user identification information of the user who has accepted the reservation, The reservation information may or may not be transmitted to the server 10 . That is, the store device 40 may or may not transmit the reservation information to the server 10 based on the terminal identification information or the user identification information.

When the server 10 receives the reservation information and the contact information from the store device 40, the server 10 associates the terminal identification information included in the received contact information with the user ID stored in the user registration data 153 of the storage unit 15 ( or username). Then, for each group management data stored in the group management database 156 of the storage unit 15 and having the specified user ID (or user name) included in the group user data, store A group ID (or group name) of group management data in which content including communication information associated with store identification information included in the contact information received from the device 40 is stored as a history is specified. Then, the group of the identified group ID (or group name) is set as a group to which reservation information is to be transmitted (hereinafter referred to as "target group").

Specifically, for example, if the store identification information included in the contact information is a store telephone number, the server 10 stores each group management data in which the specified user ID (or user name) is included in the group user data. A group ID (or group name) of group management data is specified as an object, in which group content history data contains content including telephone call information associated with a store telephone number as a history. Then, the group of the identified group ID (or group name) is set as the target group.

Also, for example, when the store identification information included in the contact information is a store reservation page URL, the server 10 targets each group management data in which the specified user ID (or user name) is included in the group user data. , specifies the group ID (or group name) of the group management data in which the content including the Internet connection information associated with the store reservation page URL is stored as the history in the group content history data. Then, the group of the identified group ID (or group name) is set as the target group.

After setting the target group in this way, the server 10, based on the group user data stored in the group management data of the target group and the user registration information stored in the user registration data 153, stores The reservation information received from the device 40 is transmitted to the terminal 20 of each user included in the target group.

In the present embodiment, regardless of conditions such as whether or not the user of the terminal 20 has an IMS account, and whether or not the user of the terminal 20 and the user of the store or the store are registered as friends, the store device 40 displays the transmission confirmation screen and transmits the reservation information and the contact information to the server 10 . That is, even if the user of the terminal 20 is not an IMS user, or the user of the terminal 20 and the user of the store or the store are not registered as friends, the store device 40 accepts the reservation and shall be transmitted to the server 10.

If the user of the terminal 20 does not have an IMS account, the reservation information cannot be transmitted from the server 10 to the terminal 20 . However, in this embodiment, the store apparatus 40 cannot recognize this. This is for the purpose of protecting personal information so that the store cannot grasp whether the user who made the reservation is an IMS user.

FIG. 19 is a diagram showing an example of a display screen displayed on the display unit 24 of the terminal 20 when reservation schedule information is received from the server 10. As shown in FIG.
On the display unit 24, IMS new arrival notification information including the message "IMS schedule: There is a new arrival schedule" is displayed in the center of the screen. When this IMS new arrival notification information is tapped by the user of the terminal 20, the IMS application is activated and the user schedule data 2855 included in the IMS application data 285 of the storage unit 28 is displayed.

FIG. 20 is a diagram showing an example of a user schedule screen displayed on the display unit 24 of the terminal 20. As shown in FIG.
On this user schedule screen, user schedule information regarding the schedule of the user of this terminal 20 is displayed in a calendar format. Also, at the center of the screen, schedule update confirmation information including the message "Schedule will be updated. Are you sure?" . As a non-limiting example, when the "OK" icon is tapped by the user of the terminal 20, the reservation schedule information, which is the new arrival schedule information notified as the IMS new arrival notification information, is included in the user schedule data 2855 of the terminal 20. Stored in association with user schedule information.

In this specification, associating (storing) the reservation schedule information with the user schedule information of the terminal 20 is referred to as "scheduling". Further, updating (updating and storing) the reservation schedule information associated with the user schedule information is referred to as "schedule update" or "schedule change".

FIG. 21 is a diagram showing an example of a user schedule screen displayed on the display unit 24 of the terminal 20. As shown in FIG.
This user schedule screen shows a state in which the reservation schedule information is reflected in the user schedule by tapping the "OK" icon in FIG.
Since the current date is "August 3rd", the date portion of "August 3rd" in the user schedule information displayed in the calendar format is highlighted. Also, since the date of the reservation schedule information is "August 17th", the date portion of "August 17th" is marked with a black circle.

In the above, when the user of the terminal 20 taps the date portion of "August 17", a detailed display as shown in FIG. 22, for example, is displayed. In this detailed display, the date portion of "August 17" is circled, and at the bottom of the screen, the name of the restaurant where the reservation was made, "Restaurant R", and the number of visits to the reserved restaurant are displayed as details of the reservation schedule information. The time "18:00" and the number of reserved people "3 people" are displayed.

<Processing>
FIG. 23 is a flow chart showing an example of the flow of processing executed by each device in this embodiment.
From left to right, schedule reflection processing executed by the schedule reflection processing unit 213 of terminal A, schedule reflection processing executed by the schedule reflection processing unit 213 of terminal B, schedule reflection processing executed by the schedule reflection processing unit 213 of terminal C, server 10 respectively show an example of processing related to new reservations among the schedule management processing executed by the schedule management processing unit 113 of the store apparatus 40 and the store reservation management processing executed by the store reservation management processing unit 413 of the store device 40 .

Each step in each process is indicated by a combination of capital letters and numbers, and step terms are omitted. Also, here, the user A. , who is the user of the terminal A. A and user B.A, who is the user of terminal B. and user C.B, who is the user of terminal C. A group X is formed by users A.C and A.C. An example of processing when A makes a new reservation for group X at a store as a representative is shown.

Further, the flowcharts described below are merely examples of the processing in this embodiment, and in the flowcharts described below, some steps may not be executed, and additional steps may be inserted. .
The same applies to the processing of other embodiments.

First, the schedule reflection processing unit 213 of the terminal A displays the content including the communication information about the shop to be used in the talk room of the group X in the IMS of the display unit 24 (A1). Then, the schedule reflection processing unit 213 of terminal A transmits the content including this communication information to the server 10 via the communication I/F 22 (A3). Then, the schedule reflection processing unit 213 of the terminal A stores the content including this communication information in the group content history data 2853 regarding the group X of the storage unit 28 .

When the schedule management processing unit 113 receives content including communication information from the terminal A via the communication I/F 14 (D1), the schedule management processing unit 113 performs , the content received from the terminal 20 is transmitted to terminals of users other than the user of the terminal A included in the group X (here, terminals B and C) through the communication I/F 14 (D3). Then, the schedule management processing unit 113 stores the content including this communication information in the group content history data included in the group management data regarding the group X in the group management database 156 of the storage unit 15 .

When the schedule reflection processing unit 213 of the terminal B receives content including communication information from the server 10 via the communication I/F 22 (B1), the received content is displayed in the talk room of the group X in the IMS of the display unit 24 ( B3). Similarly, when the schedule reflection processing unit 213 of the terminal C receives content including communication information from the server 10 via the communication I/F 22 (C1), the received content is sent to the talk room of the group X in the IMS of the display unit 24. display (C3).

Next, the schedule reflection processing unit 213 of the terminal A transmits the terminal identification information via the communication I/F 22 based on the user's operation on the communication information included in the contents of the talk room, and the store telephone 50, the store device 40, Or communicate with other electronic devices in the store (A4). As described above, this communication includes a call origination based on the information for call origination, an Internet connection based on the information for Internet connection, and the like.

The store reservation management processing unit 413 causes the display 43 to display a store reservation setting screen, which is a screen for setting reservations (E1). Then, the store reservation management processing unit 413 performs store reservation setting processing for setting reservation schedule information regarding group X including the user of terminal A based on the setting operation of the store clerk or the like (E3). Specifically, as a non-limiting example, the group schedule information is stored in association with the store schedule data included in the store schedule data 453 of the storage unit 45 based on the information input by the store clerk or the like. Thereby, the reservation schedule information regarding the group X is set.

Next, the store reservation management processing unit 413 issues a reservation ID in association with the set reservation schedule information, for example, when an operation to issue a reservation ID is performed on the above-described decision confirmation screen (E5). Then, the store reservation management processing unit 413 transmits the reservation information and the contact information to the server 10 via the communication I/F 44, for example, when an operation to transmit information is performed on the transmission confirmation screen described above (E7). . Then, the store reservation management processing unit 413 ends the store reservation management processing.

When the schedule management processing unit 113 receives reservation information and contact information from the store device 40 via the communication I/F 14 (D5), the schedule management processing unit 113 performs group identification processing according to the group identification processing program 1523 stored in the storage unit 15. (D7).

FIG. 24 is a flowchart showing an example of the flow of group identification processing.
First, the group identification processing unit 115 identifies the user ID stored in the user registration data 153 of the storage unit 15 in association with the terminal identification information included in the contact information received in D5 (F1).

As will be described later in a modified example, the contact information may include user identification information for identifying the user of the terminal 20 instead of or in addition to the terminal identification information. In this case, in F1, the user ID stored in the user registration data 153 of the storage unit 15 can be identified in association with the user identification information included in the received contact information.

Next, the group identification processing unit 115, for each group management data stored in the group management database 156 of the storage unit 15 and having the specified user ID included in the group user data, stores the shop in the group content history data. The group ID of the group management data in which the content including the communication information associated with the store identification information included in the contact information received from the device 40 is stored as a history is specified (F3). Then, the group identification processing unit 115 sets the group of the identified group ID as the target group (F7).

Thereafter, the group identification processing unit 115 stores the reservation information and contact information received in D5 in association with the reservation management data included in the group management data of the target group set in F7 (F9). Then, the group identification processing unit 115 ends the group identification processing.

Returning to FIG. 23, after performing the group identification process, the schedule management processing unit 113 uses the communication I/F 14 to transfer the reservation information received from the store apparatus 40 to the target group (here, group X) set in the group identification process. (D9) to each user's terminal (here, terminal A, terminal B, and terminal C) included in . In this case, the server 10 may include information regarding the setting of the schedule information (for example, a command for instructing the setting of the schedule information) in the reservation information or separately from the reservation information and transmit it to each terminal 20. OK, you don't have to.

In this embodiment, the server 10 does not transmit the contact information transmitted from the store device 40 to the terminal 20, but both the reservation information transmitted from the store device 40 and the contact information are It may or may not be transmitted to the terminal 20 .

When the schedule reflection processing unit 213 of terminal A receives the reservation information from the server 10 via the communication I/F 22 (A5), schedule setting processing is performed (A7). Specifically, as a non-limiting example, the reservation schedule information included in the received reservation information is stored in association with the user schedule information included in the user schedule data 2855 of the storage unit 28 . Thereby, the schedule information is set in the terminal 20 of the representative user. After transmitting the user schedule information associated with the reservation schedule information to the server 10 via the communication I/F 22 (A9), the schedule reflection processing unit 213 of the terminal A ends the schedule reflection processing.

Similarly, when the schedule reflection processing units 213 of terminals B and C receive reservation information from the server 10 via the communication I/F 22 (B5, C5), similar to terminal A, schedule setting processing is performed (B7, C7 ). As a result, the schedule information is set in the terminals 20 of the other users included in the target group. After transmitting the user schedule information associated with the reservation schedule information to the server 10 via the communication I/F 22 (B9, C9), the schedule reflection processing units 213 of the terminals B and C end the schedule reflection processing. .

When the schedule management processing unit 113 receives the user schedule information from each of the terminals 20 via the communication I/F 14 (D11), the schedule management processing unit 113 stores the received user schedule information as the user management data of the user of each terminal 20 in the user management database 155. It is stored in the included user schedule data (D13). Then, the schedule management processing unit 113 terminates the schedule management processing.

When the terminal 20 receives the reservation information from the server 10, the reservation ID included in the received reservation information may be returned as a response to the store device 40 via the server 10. It doesn't have to be. In this case, only the terminal 20 of the representative user may reply with the reservation ID as a response, or each terminal 20 of each user included in the target group may reply with the reservation ID as a response. .

Here, as processing related to new reservation, the processing in the case where the user of terminal A makes a new reservation for group X as a representative is shown, but the processing related to this new reservation may be related to the first reservation. The above is just an example.

<Effects of the first embodiment>
According to the first embodiment, it is possible to manage the schedule of the group using the network service, and it is possible to improve the user's convenience.

In the first embodiment, the terminal 20 is associated with a group ID (not limited but an example of group identification information) for identifying a group that includes the user of the terminal 20. A phone call is made based on the store telephone number for identification (an example of business identification information, not limitation), and the terminal telephone number (an example of identification information, not limitation), which is the terminal identification information of its own terminal, is communicated I / F 22 Send by. In addition, the terminal 20 is associated with a group ID (not limited but an example of group identification information) for identifying a group including the user of the terminal 20. Access the WEB reservation page based on the store reservation page URL (an example of business identification information, not limitation), and information such as the IP address, host name, etc. that is the terminal identification information of the own terminal (an example of identification information, not limitation) is transmitted by the communication I/F 22 .

Then, the terminal 20 receives the terminal identification information transmitted from the store device 40 (not limited but an example of the business operator's electronic device) and the reservation schedule information associated with the group ID (not limited to the schedule related to the business operator's schedule). example of information), the reservation schedule information is received by the communication I/F 22, and the reservation schedule information is transmitted to the terminals 20 of the users included in the group identified by the group ID based on the associated group ID. configuration.

As an example of the effect obtained by such a configuration, the schedule information transmitted from the operator's electronic device can be appropriately received by the terminals of the users included in the group identified by the associated group identification information. effect is obtained. In addition, since the schedule information transmitted from the electronic device of the business is transmitted to the terminals of the users included in the group identified by the associated group identification information, the user's convenience can be improved. is obtained.

Further, in the first embodiment, the group ID (an example of group identification information, not limitation) is associated with terminal identification information (an example of identification information, not limitation), and the reservation schedule information (schedule information, not limitation). An example) shows a configuration that is transmitted to the terminals 20 of users included in the group identified by the group ID based on the group ID associated with the terminal identification information.
As an example of the effect obtained by such a configuration, the schedule information transmitted from the operator's electronic device is included in the group based on the group identification information associated with the identification information for identifying the user's terminal. It is possible to obtain the effect that the terminal of the user who receives the packet can reliably receive it.

In addition, in the first embodiment, the group ID (an example of group identification information without limitation) is information related to a store telephone number (an example of business identification information without limitation), and is terminal identification information. Shows a configuration associated with telephone call information (an example of information for transmitting identification information, not limitation, based on user operation) for transmitting a telephone number (an example of identification information, not limitation) based on user operation. there is In addition, the group ID (an example of group identification information, not limitation) is information related to the store reservation page URL (an example of business identification information, not limitation), and is terminal identification information such as IP address, host name, etc. Internet connection information (an example of information for transmitting identification information, not limitation, based on user operation) that transmits information (not limitation, but an example of identification information) based on user operation is associated with there is
As an example of the effect obtained by such a configuration, identification information for identifying a user's terminal can be easily transmitted only by the user of the terminal operating the information for transmitting the identification information based on the user's operation. You can get the effect that you can.

In addition, in the first embodiment, the plurality of terminals 20 included in the group transmit and receive messages, images, content (not limited to, but an example of content), etc. between the plurality of terminals 20. , is displayed in the talk room of the IMS application on the display unit 24 of the terminal 20 (an example of the display area, not limitation). The communication information indicates the configuration included in the content transmitted and received between the terminals 20 .
As an example of the effect obtained by such a configuration, it is possible to obtain the effect that the user of the terminal can browse the content transmitted and received between the plurality of terminals. In addition, it is possible to easily transmit the identification information for identifying the terminal of the user simply by operating the information included in the content.

Further, the first embodiment shows a configuration in which the store identification information (not limited but an example of business operator identification information) includes a store telephone number (not limited but an example of a business operator telephone number).
As an example of the effect obtained by such a configuration, it is possible to easily transmit the identification information for identifying the user's terminal based on the phone number of the business operator.

Further, in the first embodiment, the group includes at least a user (an example of a first user, not a limitation) different from the representative user (an example of a terminal user, not a limitation), and the schedule information is group identification information. is transmitted to a terminal of a user different from the representative user included in the group (an example of a first terminal, not limited).
As an example of the effect obtained by such a configuration, it is possible to obtain the effect that the schedule information transmitted from the electronic device of the business can be shared among the users included in the group.

In addition, in the first embodiment, the terminal 20 sends content (not limited to, but an example of first content) including communication information to a terminal of a user different from the representative user included in the group based on the group ID. While transmitting through the communication I/F 22, the communication I/F 22 receives content such as a message transmitted based on the group ID from a terminal of a user different from the representative user (an example of second content, not limitation). Then, a configuration is shown in which content including communication information and content such as a message are displayed in the talk room of the display unit 24 of the terminal 20 (not limited to but an example of the display area of the terminal).
As an example of the effect obtained by such a configuration, it is possible to allow the user of the terminal to browse the first content transmitted by the terminal and the second content transmitted from the first terminal.

In addition, in the first embodiment, the store device 40 stores store schedule information (not limited but an example of first schedule information) related to the schedule of the store and group schedule information related to the schedule of the group including the user of the terminal 20 (not limited to (an example of the second schedule information) is associated with the store reservation setting process. Then, terminal identification information (not limited but an example of identification information) and schedule information based on store schedule information associated with group schedule information, group ID for identifying a group (not limited but an example of group identification information ) associated with (not limited to but an example of schedule information) via the communication I/F 44 of the store device 40 (not limited to but an example of a communication unit of an electronic device).
As an example of the effect obtained by such a configuration, the schedule information based on the first schedule information associated with the identification information for identifying the user's terminal and the second schedule information, the group for identifying the group It is possible to appropriately transmit the schedule information associated with the identification information.

<First modification (1)>
In the first embodiment, the business is the store (or the business of the store) and the electronic device of the business is the store device 40, but the present invention is not limited to this.

Specifically, for example, it is an individual or a corporation that trades for a consideration as a business, and acquires schedule information (group schedule information) regarding the schedule of a group including terminal users, and schedule information regarding its own schedule. Any individual or legal entity associated with (business schedule information) can be a business in this disclosure. In addition, any electronic device can be an electronic device in the present disclosure as long as it is managed or used by this business.

<Effect of the first modification (1)>
As an example of the effect obtained by the configuration of this modified example, it is possible to manage the schedule of the group by setting the business operator other than the store as the business operator in the present disclosure and the electronic device other than the store device as the electronic device in the present disclosure. effect is obtained.

<First modification (2)>
In the first embodiment, when the server 10 receives the reservation information and the contact information from the store device 40, the server 10 selects the contact information received from the store device 40 from the group content history data of each group management data. The group to which the reservation information is transmitted is identified by searching for the content containing the contained store identification information. Based on the group user data stored in the group management data of the identified group and the user registration information stored in the user registration data 153, the server 10 receives the reservation information from the store device 40, Although it has been described as transmitting to the terminal 20 of each user included in the identified group, it is not limited to this.

Specifically, for example, in the group management data of each group stored in the group management database 156 of the storage unit 15, the server 10 stores group schedule data including group schedule information that is schedule information shared by the group. remember and manage.

When the server 10 receives the reservation information and the contact information from the store device 40, the server 10 selects the store information included in the contact information received from the store device 40 from the group content history data of each group management data. A group for which schedule information is set is identified by searching for content containing identification information. Then, the server 10 sets the schedule information by storing the reservation schedule information included in the reservation information received from the store device 40 in association with the group schedule information included in the group schedule data of the identified group.

<Effect of the first modified example (2)>
In this modification, the server 10 (an example of an information processing device without limitation) uses a group ID (an example of group identification information without limitation) for identifying a group including the user of the terminal 20, a store telephone number or a store Reservation page URL (an example of business identification information without limitation) is associated with the talk room of the IMS application. Then, the server 10 transmits the store phone number or the store reservation page URL and the reservation schedule information (not limited to schedule information related to the schedule of the business operator) transmitted from the store device 40 (an example of the business operator's electronic device without limitation An example) and received by the communication I / F 14, and based on the received store phone number or store reservation page URL, a group identified by a group ID associated with the store phone number or store reservation page URL, 10 shows a configuration for associating the reservation schedule information with the reservation schedule information.
As an example of the effect obtained by such a configuration, the server is used as an information processing device, and the group identified by the group identification information associated with the business identification information and the schedule information transmitted from the electronic device of the business are stored. The effect of being able to associate appropriately is obtained.

<First modification (3)>
The processing executed by the server 10 in the first embodiment may or may not be executed by the terminal 20 (for example, the terminal 20 of the representative user).

FIG. 25 is a flow chart showing an example of the flow of processing in this case.
The view of the figure is the same as that of FIG. 23, and the same steps as those of the processing of FIG.

When the schedule management processing unit 113 of the server 10 receives the reservation information and the contact information from the store device 40 via the communication I/F 14 (D5), the schedule management processing unit 113 transfers the received reservation information and contact information to the communication I/F 14 . to the terminal A (D21). Then, the schedule management processing unit 113 shifts the process to D11.

When the schedule reflection processing unit 213 of terminal A receives the reservation information and the contact information from the server 10 via the communication I/F 22 (A21), schedule setting processing (A7) and transmission of the user schedule information to the server 10 (A9) is performed. Then, the schedule reflection processing unit 213 of terminal A performs group identification processing (A23). Since this group identification process can be the same process as in FIG. 24, the description thereof will be omitted.

After that, the schedule reflection processing unit 213 of terminal A uses the communication I/F 14 to apply the reservation information received from the server 10 in A21 to the users included in the target group (here, group X) set in the group identification process. It is transmitted to each of the terminals 20 (here, terminals B and C) of users different from the user of the own terminal (A25). In this case, the terminal 20 includes information about the setting of the schedule information (for example, a command instructing the setting of the schedule information) in the reservation information, or separately from the reservation information. , respectively, or not. Then, the schedule reflection processing unit 213 of terminal A ends the schedule reflection processing.

When the schedule reflection processing units 213 of the terminals B and C receive the reservation information from the terminal A via the communication I/F 22 (B21, C21), they perform schedule setting processing (B27, C27) respectively, and transfer the user schedule information to the server 10. is transmitted (B29, C29). Then, the schedule reflection processing units 213 of terminals B and C respectively end the schedule reflection processing.

As in the first modification (2), the terminal 20 uses the reservation schedule information included in the reservation information transmitted from the store device 40 as schedule information shared by a group including the user of this terminal 20. The schedule information may or may not be set by being stored in association with the group schedule information.

<Effect of the first modified example (3)>
In this modification, the terminal 20 (not limited but an example of an information processing device) uses a group ID (not limited but an example of group identification information) for identifying a group including the user of the terminal 20, a store telephone number or a store Reservation page URL (an example of business identification information without limitation) is associated with the talk room of the IMS application. Then, the terminal 20 receives the store phone number or the store reservation page URL and the reservation schedule information (not limited to schedule information related to the schedule of the business operator) transmitted from the store device 40 (an example of the business operator's electronic device without limitation). An example) and received by the communication I / F 22, and based on the received store phone number or store reservation page URL, a group identified by a group ID associated with the store phone number or store reservation page URL, 10 shows a configuration for associating the reservation schedule information with the reservation schedule information.
As an example of the effect obtained by such a configuration, the terminal is used as an information processing device, and the group identified by the group identification information associated with the operator identification information and the schedule information transmitted from the operator's electronic device are stored. The effect of being able to associate appropriately is obtained.

<First modification (4)>
Unlike the first embodiment, as a non-limiting example, when the server 10 receives reservation information and contact information from the store device 40 , it refers to the user registration data 153 in the storage unit 15 and The terminal 20 identified from the terminal identification information included in the received contact information or the terminal 20 identified from the user identification information included in the received contact information is identified. Then, the reservation information received from the store device 40 may be transmitted to the identified terminal 20 . In this case, the terminal 20 to which the reservation information is transmitted from the server 10 is the terminal 20 of the representative user who made the reservation to the store.

In this case, as a non-limiting example, the terminal 20 of the representative user receives the reservation information from the server 10, then performs other group user identification processing to identify other group users, and the identified other group The reservation information received from the server 10 may be transmitted to the terminal 20 of the user via the server 10 .

<Effect of the first modified example (4)>
In this modification, the server 10 selects the terminal 20 identified from the terminal identification information included in the contact information received from the store device 40 or the terminal 20 identified from the user identification information included in the received contact information. The reservation information identified and received from the store device 40 is transmitted to the identified terminal 20 . After receiving the reservation information from the server 10, the terminal 20 performs other group user identification processing to identify other group users, and transmits the reservation information received from the server 10 to the terminals 20 of the identified other group users. , a configuration for transmission via the server 10. FIG.
As an example of the effect obtained by such a configuration, the terminal can identify a first user different from the user of this terminal and transmit schedule information to the first terminal of the identified first user. can get. In addition, since the server does not need to identify the first user, it is possible to reduce the load on the server.

In the above, after the reservation information is transmitted from the server 10 to the terminal 20 of the representative user, for example without limitation, the terminal 20 of the representative user receives the reservation information ( hereinafter referred to as “receipt confirmation information”) is transmitted to the server 10. When the server 10 receives the receipt confirmation information from the terminal 20 of the representative user, it performs other group user identification processing to identify other group users, and transmits reservation information to the terminal 20 of the identified other user. You may or may not.

Further, in the first embodiment, the server 10 is described as transmitting the reservation ID transmitted from the store device 40 together with the reservation schedule information to the terminal 20 of each user included in the identified group. not. Basically, it is considered that the representative user often makes an inquiry to the store. Therefore, the server 10 transmits the reservation schedule information and the reservation ID to the terminal 20 of the representative user, but transmits only the reservation schedule information to the terminals 20 of the other users included in the target group. may or may not be so.

<First modification (5)>
In the first embodiment, in the contact information transmitted from the shop device 40, user identification information (limited to (an example of identification information) can also be included.

The “terminal identification information” is information for identifying the terminal 20 of the user as described above, while the “user identification information” is information for identifying the user of the terminal 20 .
This user identification information can include, as a non-limiting example, information such as the user's name and address, and information such as the IMS user name and user ID registered in the user registration data 153 .

For example, if the user's name and address are used as the user identification information, the user's name and address are stored and registered in the user registration data 153 in the server 10 . Then, when accepting a reservation at a store, the store clerk asks the name and address of the user of the terminal 20 and inputs them into the store device 40. It is sufficient to transmit from the device 40 to the server 10 .

Further, for example, if the user's user name or user ID in IMS is used as the user identification information, when accepting a reservation at the store, the store clerk asks for the IMS user name or user ID of the user of the terminal 20. The user name and user ID in the IMS may be input to the shop device 40, and the contact information may be included in the contact information as user identification information and transmitted from the shop device 40 to the server 10. FIG.

<Effect of the first modified example (5)>
In this modification, the group ID (an example of group identification information without limitation) is associated with user identification information (an example of identification information without limitation), and the reservation schedule information (an example of schedule information without limitation) is , is transmitted to the terminal 20 of the user included in the group identified by the group ID, based on the group ID associated with the user identification information.
As an example of the effect obtained by such a configuration, the schedule information transmitted from the operator's electronic device is included in the group based on the group identification information associated with the identification information for identifying the user of the terminal. It is possible to obtain the effect that the terminal of the user who receives the packet can reliably receive it.

<First modification (6)>
In the first embodiment, the terminal identification information is included in the contact information transmitted from the store device 40, and in the first modification (5), the user identification information is included in the contact information transmitted from the store device 40. However, it is not limited to these. Specifically, for example, the contact information transmitted from the store device 40 may include neither the terminal identification information nor the user identification information, and may include only the store identification information. may

<Effect of the first modified example (6)>
This modification shows a configuration in which neither the terminal identification information nor the user identification information is included in the contact information transmitted from the store device 40 .
As an example of the effect obtained by such a configuration, it is possible to reduce the communication traffic of the electronic device of the business operator, and as a result, it is possible to reduce the load on the electronic device of the business operator.

<First modification (7)>
In the first embodiment, the terminal 20 makes a call to the store telephone 50 or connects the terminal 20 to the store's web reservation page on the Internet based on the user's operation on the information for making a call or the information for Internet connection. Although it has been described that the user of the terminal 20 makes the reservation, the present invention is not limited to this.

Specifically, as a non-limiting example, content including mail transmission information associated with the mail address of the store device 40 is displayed in the talk room. Then, based on the user's operation on the mail transmission information included in this content, the terminal 20 can transmit an email to the store device 40 so that the user of the terminal 20 can make a reservation at the store. In this case, as a non-limiting example, the terminal 20 sends and notifies the terminal mail address of its own terminal to the mail server (the store apparatus 40 via the mail server).

Further, for example, among the content related to the store displayed in the talk room described in the first embodiment, the store homepage URL included in the basic information including the store name, genre, and store homepage URL shown in FIG. This is one of connection information. Therefore, the terminal 20 connects to the Internet and accesses the store homepage based on the user's operation on this store homepage URL. Then, the user of the terminal 20 can make a reservation at the store from a predetermined entry field on the store homepage.

Also, the communication between the terminal 20 and the electronic device in the store can be realized by communication using chat, for example. In this case, for example, chat information, which is information for chatting with a store user and is associated with a store ID or the like, is included in the communication information. Based on this, it is possible to communicate with the store's electronic device and chat with the store's user. In this case, the terminal 20 transmits and notifies the chat account of its own terminal to the chat server (the store apparatus 40 via the chat server) as an example without limitation.

In addition, the terminal 20 does not call the store telephone 50 via the base station using the telephone function of its own terminal, but uses the telephone function of the IMS application to call the store's electronic device ( For example, it is possible to make a phone call with a store terminal). In this case, for example, the store publishes the IMS account (for example, user ID or store ID) for the store or the user of the store to use the IMS. Then, the communication information includes information for making an IMS call, which is information for making a call with the user of the store within the IMS application and is information associated with the IMS account of the store. Based on the user's manipulation of the information, a communication connection may be established with the store's electronic device and a telephone call may be made with the store's user within the IMS application. In this case, the terminal 20 transmits and notifies the server 10 (the store apparatus 40 via the server 10) of the IMS account (for example, user ID) of the own terminal as an example without limitation.

In this case, the telephone within the IMS application may be a user call (user call) between the user of the representative and the user of the store, or a group call between a plurality of users included in the group and the user of the store. (group call).

<Effect of the first modified example (7)>
In this modification, the terminal 20 includes mail transmission information associated with the mail address of the store device 40, Internet connection information associated with the store homepage URL, chat information associated with the store ID and the like, and IMS account information. It shows a configuration for communicating with an electronic device in a store based on associated information for making an IMS call.
As an example of the effect obtained by such a configuration, not only the terminal transmits the identification information using a communication method such as calling the store or accessing the reservation page of the store, but also using another communication method The effect is obtained that the terminal can transmit the identification information.

<First modification (8)>
In the first embodiment, when the terminal 20 sets the schedule information, for example, if there is another schedule on the date and time when the schedule information is set, the control unit 21 detects that the schedule information overlaps (conflicts). to the user of the terminal 20, or to confirm with the user of the terminal 20 that the schedule information is to be overwritten and updated.

FIG. 26 is a diagram showing an example of a display screen displayed on the display unit 24 of the terminal 20 in this modified example.
This display screen includes a message "The duplicated schedule will be overwritten and updated. Are you sure?" A schedule update confirmation screen is displayed in a pop-up format at the center of the screen. When the "OK" icon is tapped, the set schedule information is updated with new schedule information.

<Effect of the first modified example (8)>
In this modification, the terminal 20 performs a process of notifying the user of the terminal 20 that the schedule information is duplicated, and a process of confirming with the user of the terminal 20 that the schedule information will be overwritten and updated. showing.
As an example of the effect obtained by such a configuration, it is possible to notify the user of the terminal that the schedule information is duplicated, or to confirm with the user of the terminal that the schedule information should be overwritten and updated. It is possible to obtain the effect of improving the convenience of

<First modification (9)>
In the first embodiment, if the number of days from the current date to the reservation date included in the reservation schedule information is greater than or equal to the first threshold number of days (for example, one year or two years), or exceeds the first threshold number of days, The terminal 20 may or may not perform the schedule setting process. In other words, if the reservation date is a date that is far away from the current date, the terminal 20 can be configured not to set the schedule information.

In addition, in the above, the terminal 20 does not perform the schedule setting process at the timing of receiving the reservation schedule information, but within the second threshold number of days (for example, 3 months or 6 months) from the reservation date included in the reservation schedule information. The schedule setting process may or may not be performed at the timing of the date. In other words, it is possible to set the schedule information on the terminal 20 at the timing when the reservation date approaches to some extent.

<Effect of the first modified example (9)>
This modified example shows a configuration in which the terminal 20 does not set the schedule information when the reservation date is far away from the current date.
As an example of the effect obtained by such a configuration, the user's convenience can be improved because the schedule information transmitted from the operator's electronic device is not set if it is not appropriate to set it at the present time. is obtained.

Also, this modification shows a configuration in which the terminal 20 sets the schedule information at a timing approaching the reservation date to some extent.
As an example of the effect obtained by such a configuration, since the schedule information transmitted from the electronic device of the business operator can be set at an appropriate timing, the user's convenience can be improved. .

<Second embodiment>
The second embodiment relates to processing when the same representative user contacts the same store.
The content described in the second embodiment can be applied to any of the other embodiments.

When the same representative user contacts the same store, the following two cases are mainly conceivable.
(1) When one user makes a new reservation at a store as a representative of a first group and then makes a new reservation at the same store as a representative of a second group different from the first group (2 ) When one user makes a new reservation at a store as a representative of the first group and then changes the reservation details of the first group (reservation change)

As for (1), although the group is different, it is still a new reservation, so the processing (FIG. 23) for new reservation described in the first embodiment can be applied. However, in this case, the same user will contact the same store twice or more. A group may be identified. Therefore, there arises a problem that it becomes impossible to determine which group should be the target group.

Regarding (2), since it is not a new reservation but a reservation change, a process different from the process (FIG. 23) related to the new reservation described in the first embodiment is applied, although the details will be described later. In this case as well, as in (1) above, the same user will contact the same store twice or more. Two or more groups may be identified as groups included in the . Therefore, in this case as well, there arises a problem that it becomes impossible to determine which group should be the target group.
Examples of processing for solving these problems are given below.

<How to update the schedule>
The schedule update method based on the above-mentioned (2) reservation change in the second embodiment will be described with reference to display screen examples.

FIG. 27 is a diagram showing an example of a shop reservation confirmation screen displayed on the display 43 of the shop device 40. As shown in FIG.
This store reservation confirmation screen is an example of a display screen when a store clerk or the like changes the reservation contents from the store reservation confirmation screen shown in FIG. 18, for example.
In this case, as a non-limiting example, the representative user who made the new reservation contacts the store again and notifies the store that the reservation will be changed. Then, the store clerk or the like changes the reservation information set in the new reservation.

For example, when the mouse is right-clicked while the cursor is moved to the "determine button" on the store reservation confirmation screen of FIG. 18, tabs including items such as "change reservation" and "cancel reservation" are displayed. be. Then, when the item "reservation change" is selected and, for example, left-clicked with a mouse, a store schedule in a calendar format as shown in FIG. 28, for example, is displayed.

This calendar-style store schedule shows the availability of seats for that time slot by date. For example, if there are a sufficient number of vacant seats, ``O'' is displayed, if there are only a few vacant seats left, ``△'' is displayed, and if there are no vacant seats, ``X'' is displayed. In addition, "-" is displayed on days when the store is closed. In this calendar-format store schedule, when a date to change the reservation is selected and, for example, the mouse is left-clicked, the store reservation change including reservation status information for each visit time on that date is displayed, for example, as shown in FIG. A screen appears.

On this store reservation change screen, the message ``Please move to the time you want to change the reservation. is displayed. Also, the check mark of the transmission check box that was displayed on the previous display screen has been erased.

When the reservation contents of the user (group) to be changed are moved to another time zone by, for example, a drag-and-drop operation using a mouse, the reservation contents set in the original time zone are changed. New settings are updated for the time zone of the destination. For example, in FIG. 30, regarding the schedule of the customer name "User A.A", the content reserved at "18:00" on "August 17" is changed to "19:30" on "August 20". ” shows the updated state that has been newly moved to.

<Processing>
FIG. 31 is a flow chart showing an example of the flow of processing executed by each device in this embodiment. The view of the figure is the same as that of FIG. 23, and the same steps as those of the processing of FIG. Here, as in the process of FIG. 23, a group X is formed by a user of terminal A, a user of terminal B, and a user of terminal C, and the user of terminal A who is the representative is in the same store. The process for changing the reservation of group X is illustrated.

First, the schedule reflection processing unit 213 of the terminal A communicates with the store telephone 50, the store device 40, or other electronic devices in the store via the communication I/F 22 based on the user's operation (A41). As in the processing of FIG. 23, the communication here may be a phone call based on the user's operation on the information for making a call in the talk room, or an internet connection based on a user's operation on the information for internet connection in the talk room. .

Also, when changing the reservation, the representative user has contacted the store at least once and knows the store's contact information. For this reason, for example, a call may be made based on a manually input shop phone number or a phone call based on a registered shop phone number. Similarly, an Internet connection based on a manually entered store reservation page URL or an Internet connection based on a registered store reservation page URL may be performed.

When making a phone call, the user of terminal A informs the store clerk of the reservation information to request the change and the reservation ID issued at the time of the new reservation. Also, when connecting to the Internet, terminal A, based on the user's operation, inputs the reservation information to request a change and the reservation ID issued at the time of new reservation on the store reservation page accessed, and inputs the reservation information to the store device. 40.

The store reservation management processing unit 413 causes the display 43 to display a store reservation change screen, which is a screen for changing reservations (E41). Then, the store reservation management processing unit 413 performs store reservation change processing for changing the reservation schedule information associated with the notified reservation ID based on the reservation change operation of the store clerk or the like (E43).

At step E41, the store reservation management processing unit 413 causes the display 43 to display a store reservation change screen for changing the reservation schedule information by the above-described drag-and-drop operation, for example and not limitation. Then, in step E43, the store reservation management processing unit 413, as a non-limiting example, associates the reservation with the notified reservation ID based on the confirmation operation after the above-described drag-and-drop operation. change the reservation schedule information provided.

Next, the store reservation management processing unit 413 transmits the changed reservation information and contact information to the server 10 via the communication I/F 44, for example, when an operation to transmit information is performed on the transmission confirmation screen described above. (E45). Then, the store reservation management processing unit 413 ends the store reservation management processing.

When the schedule management processing unit 113 receives the changed reservation information and the contact information from the store device 40 via the communication I/F 14 (D45), the schedule management processing unit 113 performs second group identification processing (D47).

FIG. 32 is a flow chart showing an example of the flow of the second group identification process.
This second group identification process includes the reservation change process of this embodiment and the group identification process described in the first embodiment (D7 in FIG. 23) or the group identification process described in the first modification (D7 in FIG. 25). A23) is executed in place of A23). Note that the steps that are the same as those in the group identification process of FIG. 24 are denoted by the same reference numerals, and the description thereof will be omitted.

After F3, the group identification processing unit 115 determines whether or not there are multiple specified group IDs (G5). If it is determined that there is one specified group ID (G5; No), the group identification processing unit 115 ends the second group identification processing after performing the processing of F7 and F9.

On the other hand, if it is determined that there are a plurality of specified group IDs (G5; Yes), the group identification processing unit 115 selects, among the plurality of group IDs specified in F3, the reservation management data included in the group management data, It is determined whether or not there is a group ID associated with and stored with the same reservation ID as the reservation ID included in the reservation information received from the store device 40 (G7).

If it is determined that there is no group ID associated with and stored with the same reservation ID (G7; No), the group identification processing unit 115 selects one of the plurality of group IDs specified in F3 that is included in the group management data. A group having a group ID that is not associated with a reservation ID and stored in the reservation management data is set as a target group (G9).

After that, the group identification processing unit 115 stores the reservation information and contact information received from the store device 40 in association with the reservation management data included in the group management data of the target group set in G9 (G11). Then, the group identification processing unit 115 ends the second group identification processing.

The processing of G7: No to G11 is the above-mentioned "(1) after one user makes a new reservation at a store as a representative of the first group, the representative of the second group different from the first group This is an example of processing related to target group setting in the case of making a new reservation at the same store as a person.

On the other hand, if it is determined that there is a group ID stored in association with the same reservation ID (G7; Yes), the group identification processing unit 115 selects group management data from among the plurality of group IDs specified in F3. The group of the group ID stored in the included reservation management data in association with the same reservation ID as the reservation ID received from the store device 40 is set as the target group (G13).

After that, the group identification processing unit 115 stores the reservation information and contact information received from the store device 40 in association with the reservation management data included in the group management data of the target group set in G13 (G15). Then, the group identification processing unit 115 ends the second group identification processing.

The processing from G7: Yes to G15 corresponds to the aforementioned "(2) one user makes a new reservation at a store as a representative of the first group, and then changes the reservation contents of this first group (reservation change ) is an example of processing related to target group setting in the case of

Returning to FIG. 31 , after performing the second group identification processing, the schedule management processing unit 113 sets the changed reservation information received from the store device 40 through the communication I/F 14 through the second group identification processing. It is transmitted to each user's terminal (here, terminal A, terminal B, and terminal C) included in the selected target group (here, group X) (D49). Then, the schedule management processing unit 113 terminates the schedule management processing.

When the schedule reflection processing unit 213 of terminal A receives the changed reservation information from the server 10 via the communication I/F 22 (A45), schedule update processing is performed (A47). Specifically, as a non-limiting example, the user schedule information included in the user schedule data 2855 stored in the storage unit 28 is updated with the changed reservation schedule information included in the received changed reservation information. . As a result, the schedule information is changed in the terminal 20 of the representative user. After transmitting the updated user schedule information to the server 10 via the communication I/F 22 (A49), the schedule reflection processing unit 213 of the terminal A ends the schedule reflection processing.

Similarly, when the schedule reflection processing units 213 of terminals B and C receive the changed reservation information from the server 10 via the communication I/F 22 (B45, C45), similar to terminal A, schedule update processing is performed ( B47, C47). As a result, the schedule information is changed in the terminals 20 of other users included in the same group as the representative user. After transmitting the updated user schedule information to the server 10 via the communication I/F 22 (B49, C49), the schedule reflection processing units 213 of the terminals B and C end the schedule reflection processing.

When the schedule management processing unit 113 receives updated user schedule information from each terminal 20 through the communication I/F 14 (D51), the received user schedule information is stored in the user management data of the user management database 155. The user schedule information included in the user schedule data is updated (D53). Then, the schedule management processing unit 113 terminates the schedule management processing.

Here, the process in which the user of terminal A changes the reservation of group X as a representative is illustrated, but the process regarding this reservation change may be related to the second or later reservation change.

<Effects of Second Embodiment>
In the second embodiment, the reservation schedule information is transmitted from the store device 40, and is based on a reservation ID (not limited but an example of information for identifying group identification information). shows the configuration sent to the terminal of
As an example of the effect obtained by such a configuration, the schedule information transmitted from the operator's electronic device can be appropriately received by the terminals of the users included in the group identified by the associated group identification information. effect is obtained.

In addition, in the second embodiment, the terminal identification information or user identification information (an example of identification information without limitation) is stored in the store phone number or store reservation page URL (not limited to business is transmitted by the communication I/F 22 based on the identification information), and the reservation schedule information is updated when the shop device 40 executes a shop reservation change process (an example of a process related to the business operator's schedule, not a limitation). Based on the associated group ID, the updated and updated reservation schedule information indicates the configuration to be sent to the terminals 20 of the users included in the group identified by the group ID.
As an example of the effect obtained by such a configuration, updated schedule information transmitted from the electronic device of the operator is reliably received by the terminals of users included in the group identified by the associated group identification information. You can get the effect of being able to

In addition, in the first embodiment, the store device 40 stores store schedule information (not limited but an example of first schedule information) related to the schedule of the store and group schedule information related to the schedule of the group including the user of the terminal 20 (not limited to (an example of the second schedule information) is displayed on the store reservation confirmation screen (not limited but an example of the display area) of the display 43, and the reservation change operation by the store clerk (not limited but an example of the operation of the user of the electronic device) shows a configuration for updating group schedule information based on.
As an example of the effect obtained by such a configuration, it is possible to easily update the second schedule information regarding the schedule of the group including the user of the terminal simply by the user of the electronic device.

<Second modification (1)>
In the second embodiment, the target group is set based on the reservation ID, but the present invention is not limited to this. For example, the user's terminal 20 may set the target group based on the history of transmission of terminal identification information or user identification information.

In this case, when the user operates information for communication (for example, information for making a telephone call or information for Internet connection) in a group chat room, the terminal 20, as a non-limiting example, displays information indicating that the user has operated. and content identification information (for example, the content number of the content including the communication information) for identifying the content including the communication information operated by the user. Then, the server 10 stores the operation information received from the terminal 20 as operation history information in the group content history data of the group.

In the second group identification process of FIG. 32, the server 10 identifies group content history data for each group management data stored in the group management database 156 and having the user ID specified in F1 included in the group user data. The group ID of the group management data in which the operation information related to the communication information associated with the store identification information included in the contact information received from the store device 40 is stored as a history in the operation history information included in the store device 40 is specified. Then, the server 10 identifies the group ID of the group management data with the latest operation history regarding the communication information associated with the store identification information, and sets the group of the identified group ID as the target group.

Also, as a non-limiting example, in the second group identification process of FIG. The target group may or may not be set based on the reception date and time received from. Specifically, as a non-limiting example, the server 10 associates the group management data stored in the group management database 156 of the storage unit 15 with the updated reservation information stored in the reservation management data. Identify the group of group management data with the latest sent date/time or received date/time. Then, the server 10 sets the group of the identified group ID as the target group.

Also, as a non-limiting example, when a user operation is performed in a talk room of a group, the terminal 20 stores operation position information (for example, coordinate information of the user operation) that can identify the user's operation position in the talk room. It is also possible to include it in the operation information and transmit it to the server 10 . In this case, the server 10 stores the operation information including the operation position information received from the terminal 20 as operation history information in the group content history data of the group. Then, the server 10 may or may not determine the communication information operated by the user by identifying the position where the user's operation is performed based on this operation position information.

<Effect of Second Modification (1)>
In this modification, the reservation schedule information transmitted from the store device 40 is transmitted by the server 10 to the terminal of the user included in the group identified by the group ID based on the history of the terminal 20 transmitting the terminal identification information or the user identification information. shows the configuration sent to the
As an example of the effect obtained by such a configuration, the schedule information transmitted from the operator's electronic device can be reliably received by the terminals of the users included in the group identified by the associated group identification information. effect is obtained.

Further, in this modification, the changed reservation schedule information transmitted from the store device 40 is transmitted by the server 10 to the date and time when the changed reservation schedule information was transmitted from the store device 40 to the server 10, or is transmitted to the terminals of the users included in the group identified by the group ID based on the date and time of reception received by the server 10 from the store device 40. FIG.
As an example of the effects obtained by such a configuration, updated schedule information transmitted from an electronic device of a business operator can be reliably received on the terminals of users included in the group based on the date and time of transmission or reception of the schedule information. The effect of being able to receive is obtained.

<Second modification (2)>
In the second embodiment, the representative user who made the new reservation contacts the store again and notifies the store that the schedule will be changed, so that the schedule set for the new reservation is changed at the store. However, it is not limited to this.

Specifically, as a non-limiting example, it is possible to change the schedule of the user (group) on the terminal 20, and in conjunction with this, schedule information on the store side may be changed. In this case, as a non-limiting example, the reservation schedule information changed on the terminal 20 side and information requesting the change of the reservation schedule information (hereinafter referred to as "schedule change request information") are transmitted from the terminal 20 to the server 10. can be transmitted to the store device 40 via.

FIG. 33 is a diagram showing an example of a user schedule screen displayed on the display unit 24 of the terminal 20 in this modified example.
On this user schedule screen, user schedule information regarding the schedule of the user of the terminal 20 is displayed in a calendar format in the IMS application. Then, a message "Please select the date you want to change the reservation" is displayed at the top of the screen, and the user's schedule is displayed in a calendar format below it. Here, as a non-limiting example, if the current date is "August 3" and the date of the schedule set in the new reservation is "August 17", this schedule will be changed to "August 19". A case of changing to "day" is exemplified.

In this case, when the user taps the date “August 19th”, the display switches to a terminal reservation change screen as shown in FIG. 34, for example. On this terminal reservation change screen, the message "Please move to the time you want to change the reservation. (Drag and drop)" is displayed at the top of the screen, and the current reservation information and the changed reservation information are displayed below it. is displayed. Here, the current reservation information shows the reservation information for "August 17th", and the reservation information after the change shows the arrival time for each time slot for "August 19th". When the current reservation information is tapped by the user and a drag & drop operation is performed on the changed reservation information, the current reservation information is changed to the visit time of the time zone corresponding to the dropped position.

Here, in the display column of the reservation information after the change, schedule information of other users included in the same group and schedule information of the store can be displayed in association with each time zone of the date. can.

In this case, for example, when a reservation change operation is performed on the terminal 20, the terminal 20 transmits reservation change execution information to the server 10 to the effect that the reservation change will be executed. When the server 10 receives the reservation change execution information from the terminal 20, among the user management data stored in the user management database 155, the user management data for each of the other users included in the same group as the user of this terminal 20 is changed. , the latest user schedule information stored in the user schedule data is transmitted to the terminal 20 that transmitted the reservation change execution information.

When the server 10 receives the reservation change execution information from the terminal 20 , the server 10 transmits to the store apparatus 40 store schedule request information requesting store schedule information. Upon receiving the store schedule request information from the server 10 , the store device 40 transmits the latest store schedule information stored in the store schedule data 453 of the storage unit 45 to the server 10 . Then, the server 10 transmits the latest store schedule information received from the store device 40 to the terminal 20 that transmitted the reservation change execution information.

For example, the user taps the current reservation information on the terminal reservation change screen in FIG. 34, and drags to the visit time "18:30 to 19:00" in the changed reservation information "August 19". Then, for example, as shown in FIG. 35, the latest user schedule information of other users included in the same group and store schedule information at the store visit time "18:30 to 19:00" are displayed in a pop-up format. be.

Similarly, for example, the current reservation information is tapped by the user on the terminal reservation change screen of FIG. is performed, for example, as shown in FIG. 36, the latest user schedule information and store schedule information of other users included in the same group at the store visit time "19:30 to 20:00" are displayed in a pop-up format. is displayed.

Then, as shown in FIG. 37, for example, when the current reservation information that has been dragged is dropped at the store visit time "19:30 to 20:00", reservation change confirmation as shown in FIG. 38, for example, is performed. A screen appears. In this example, the reservation change confirmation screen containing the message "We will change the reservation to 3 people from 19:00 on Saturday, August 19th. Are you sure?" and the icons of "Cancel" and "OK". , is displayed in a pop-up format in the center of the screen. When the "OK" icon is tapped by the user, for example, reservation change request information, which will be described later, is transmitted from the terminal 20 to the store apparatus 40 via the server 10. FIG.

FIG. 39 is a flowchart showing an example of the flow of processing executed by each device in this modified example. The view of the figure is the same as that of FIG. 31, and the steps that are the same as those in FIG. 31 are assigned the same reference numerals, and the description thereof will be omitted.

The schedule reflection processing unit 213 of terminal A causes the display unit 24 to display a terminal reservation change screen (A60). Specifically, the schedule reflection processing unit 213 of the terminal A causes the display unit 24 to display a terminal reservation change screen for changing the reservation schedule information by the above-described drag-and-drop operation, for example.

When the user performs a reservation change operation, the schedule reflection processing unit 213 of the terminal A transmits the reservation change execution information including the user ID of the user of the own terminal and the reservation ID issued at the time of the new reservation to the communication I. /F22 to send to the server 10 (A61).

When the schedule management processing unit 113 of the server 10 receives the reservation change execution information from the terminal A through the communication I/F 14 (D61), based on the reservation ID included in the received reservation change execution information, the schedule management processing unit 113 For the user of the terminal 20 different from the user of the terminal A (here, the user of the terminal B and terminal C), the latest user schedule information included in the user schedule data stored in the user management data is sent to the communication I /F14 to send to terminal A (D63).

Also, the schedule management processing unit 113 transmits store schedule request information to the store device 40 via the communication I/F 14 (D65). When store schedule request information is received from the server 10 via the communication I/F 44 (E61), the store reservation management processing unit 413 receives the latest store schedule information included in the store schedule data 453 of the storage unit 45 via the communication I/F 44. It is transmitted to the server 10 (E63).

When the schedule management processing unit 113 receives store schedule information from the store apparatus 40 via the communication I/F 14 (D67), the schedule management processing unit 113 receives the store schedule information received from the store apparatus 40 based on the user ID included in the reservation change execution information received at D61. The schedule information is transmitted to terminal A through communication I/F 14 (D69).

When the schedule reflection processing unit 213 of the terminal A receives the user schedule information and the store schedule information through the communication I/F 22 (A63, A65), the received user schedule information and store schedule information are transferred to the terminal of the display unit 24. Display it on the reservation change screen (A67).

After that, as a non-limiting example, the schedule reflection processing unit 213 of terminal A receives the reservation ID issued at the time of the new reservation based on the above-described drag-and-drop operation and then the confirmation operation. Then, reservation change request information including reservation schedule information for requesting change and a reservation change instruction command for instructing reservation change is transmitted to store device 40 via communication I/F 22 (A69). Then, the schedule reflection processing unit 213 of terminal A shifts the processing to A45 in FIG.

When the schedule management processing unit 113 receives reservation change request information from the terminal 20 via the communication I/F 14 (D71), the schedule management processing unit 113 transmits the received reservation change request information to the store device 40 via the communication I/F 14 (D73). Then, the schedule management processing unit 113 shifts the processing to D45 in FIG.

When the store reservation management processing unit 413 receives the reservation change request information from the server 10 via the communication I/F 44 (E65), the store reservation change processing is performed based on the reservation change instruction command included in the received reservation change request information. (E67). Specifically, as a non-limiting example, the reservation schedule information stored in association with the reservation ID included in the reservation change request information is changed to the reservation schedule information included in this reservation change request information. Then, the store reservation management processing unit 413 shifts the process to E45 in FIG.

<Effect of Second Modification (2)>
This modification shows a configuration in which the terminal 20 transmits reservation change request information including a reservation change instruction command via the communication I/F 22 .
As an example of the effect obtained by such a configuration, it is possible to obtain an effect that it is possible to reliably execute processing related to the schedule of the business operator in the electronic device of the business operator.

Further, in this modification, the changed reservation schedule information is transmitted to the terminal 20 based on the store apparatus 40 executing the store reservation change processing based on the reservation change request information including the reservation change instruction command. configuration.
As an example of the effect obtained by such a configuration, it is possible to obtain an effect that updated schedule information can be received by the terminal as a result of executing processing related to the schedule of the business operator on the electronic device of the business operator.

Further, this modification shows a configuration in which the terminal 20 displays the user schedule information of other users included in the same group as the user of this terminal 20 on the terminal reservation change screen of the display unit 24 .
As an example of the effect obtained by such a configuration, the user of the terminal can view the schedule information of different users included in the group, and the user's convenience can be improved.

Further, this modification shows a configuration in which the terminal 20 displays store schedule information on the terminal reservation change screen of the display unit 24 .
As an example of the effect obtained by such a configuration, the user of the terminal can view the schedule information of the business operator, and the user's convenience can be improved.

<Third Embodiment>
The third embodiment relates to prevention of abuse when performing the schedule setting process described in the first embodiment and the schedule update process described in the second embodiment (hereinafter collectively referred to as "schedule process"). is.
The content described in the third embodiment can be applied to any of the other embodiments.

The above schedule processing is automatically performed by communication between the terminal 20, the server 10, and the store device 40. However, for example, the reservation schedule information may be arbitrarily updated or tampered with at the store where the reservation was made. As a result, it is conceivable that reservation schedule information unintended by the user may be set in the terminal 20, or already set reservation schedule information may be updated with reservation schedule information unintended by the user. Techniques for solving this problem are exemplified below.

(1) Schedule Process Execution Conditions FIG. 40 is a diagram showing an example of the data configuration of the schedule process execution condition setting data 287 stored in the storage unit 28 of the terminal 20 in this embodiment.
This schedule processing execution condition setting data 287 is data in which conditions for executing the above schedule processing (hereinafter referred to as "schedule processing execution conditions") are defined. , and schedule processing execution conditions are stored in association with each other.

In the priority order, the order of which schedule process execution condition is to be prioritized is defined in order from "1".
In the schedule process execution condition, a schedule process execution condition corresponding to the priority is defined.

For example, for the priority "1", a schedule processing execution condition is defined as "the user's terminal must be set to permit execution of the schedule processing". For example, as a setting in the IMS application of the terminal 20, a setting (ON/OFF) relating to "permission to set/change schedule information" is enabled. When this setting is set to "ON", execution of the schedule processing is permitted, and when this setting is set to "OFF", execution of the schedule processing can be prohibited.

In the priority "2", "store identification information associated with communication information used for communication with the terminal in the past predetermined period and store identification information included in the contact information transmitted from the store device. A schedule process execution condition of "match" is defined.

The above-mentioned past predetermined period can be within the past 1 day or within the past 3 days as an example without limitation. store identification information associated with communication information (e.g., information for making a call or information for Internet connection) used for the terminal 20 to communicate with the store telephone 50, the store apparatus 40, or the like during a predetermined period in the past; If the store identification information contained in the contact information transmitted from the store device 40 matches, execution of the schedule processing is permitted, and if they do not match, execution of the schedule processing can be prohibited. .

A schedule processing execution condition that "the user of the terminal and the store or the user of the store must be registered as friends" is defined for the priority "3". Execution of schedule processing is permitted and not performed when friend registration, which is required to send and receive content within the IMS application, has been performed by the terminal user and the store or store user. In this case, execution of schedule processing can be prohibited.

When performing friend registration, the user of the terminal 20 makes a friend request to the store or the user of the store within the IMS application, or the store makes a friend request to the user of the terminal 20 within the IMS application. Then, when the friend application is permitted to become a friend, the information is transmitted to the server 10, and the server 10 stores the user ID (identification information, not limitation) that is the user identification information of the user of the terminal 20 in the IMS application. An example) is associated with a store ID that is store identification information (an example of business identification information without limitation) or a user ID that is user identification information of a user of the store (an example of business identification information without limitation). Thus, the user of the terminal 20 and the store or the user of the store become friends.

In addition, at the time of the above friend registration, in the server 10, the terminal telephone number (not limited but an example of identification information) that is the terminal identification information of the user's terminal 20 and the store telephone number that is the store identification information (not limited to the business (an example of business identification information) or a terminal phone number (an example of business identification information without limitation), which is the terminal identification information of the terminal 20 of the user of the store, is associated with the user of the terminal 20 and the store or the store You may make it a friend with a user.

23, the server 10 transmits the contact information transmitted from the store device 40 to the terminal 20 in addition to the reservation information transmitted from the store device 40. In the process of FIG.

When the terminal 20 receives the reservation information and the contact information from the server 10, the terminal 20 refers to the schedule processing execution condition setting data 287 stored in the storage unit 28, and as a non-limiting example, schedule processing with a high priority. It is determined whether or not each schedule processing execution condition is satisfied in order from the execution condition. When all the schedule processing execution conditions are satisfied, the schedule setting processing is executed, but when even one schedule processing execution condition is not satisfied, the schedule setting processing is not executed.
The same applies to the case of performing the processing related to the new reservation in FIG. 25 .

31, the server 10 transmits the contact information transmitted from the store device 40 to the terminal 20 in addition to the changed reservation information transmitted from the store device 40 in the reservation change process of FIG.

When the terminal 20 receives the changed reservation information and contact information from the server 10, the terminal 20 refers to the schedule processing execution condition setting data 287 stored in the storage unit 28, and as a non-limiting example, the priority order is Whether or not each schedule processing execution condition is satisfied is determined in order from the highest schedule processing execution condition. Then, when all the schedule processing execution conditions are satisfied, the schedule update processing is executed, but when even one schedule processing execution condition is not satisfied, the schedule update processing is not executed.
The same applies to the case of performing processing related to reservation change in FIG. 39 .

It should be noted that the execution of the schedule processing based on the schedule processing execution conditions described above may be performed only on the terminal 20 of the representative user. Also, instead of the terminal 20 of the representative user, or in addition to the terminal 20 of the representative user, the terminal 20 of another user included in the same group can perform the schedule processing based on the schedule processing execution conditions. Execution may be performed.

(2) Notification of Execution of Schedule Processing When the terminal 20 executes the schedule processing, it is also possible to perform processing for notifying the shop of that effect. In this case as well, the conditions for notifying the execution of the schedule processing (hereinafter referred to as "schedule processing execution notification conditions") are the same as the schedule processing execution conditions described in the above "(1) Schedule processing execution conditions". ) can be defined.

Specifically, as non-limiting examples, ``the user's terminal is set to allow notification of execution of schedule processing'', ``the communication information associated with the communication Conditions such as that the store identification information matches the store identification information included in the contact information sent from the store device, that the user of the terminal and the store or the user of the store are registered as friends. can be defined as schedule processing execution notification conditions.

In this case, when the terminal 20 executes the schedule processing, the terminal 20 determines whether the schedule processing execution notification condition is met. Then, if it is determined to be established, schedule processing execution information indicating that the schedule processing has been executed is transmitted to the server 10 via the communication I/F 22 . Here, it is preferable to transmit the schedule processing execution information including the reservation ID so that the terminal 20 (or its user) can be identified.

When the server 10 receives the schedule processing execution information from the terminal 20 , the server 10 transmits the received schedule processing execution information to the store device 40 via the communication I/F 14 . When receiving the schedule processing execution information from the server 10 via the communication I/F 44, the store device 40 causes the display 43 to display, as a non-limiting example, a message indicating that the schedule information has been set/changed in the terminal 20. For example, the store clerk or the like is notified.

FIG. 41 is a diagram showing an example of a store reservation confirmation screen displayed on the display 43 of the store device 40 in this case.
On this store reservation confirmation screen, a schedule processing execution schedule processing execution notification screen pops up at the center of the screen, including the message "Reservation information has been reflected in Mr. A's schedule. (Reservation ID: 12345X)". displayed in the form

Note that the execution notification of the schedule processing based on the schedule processing execution notification conditions may be performed only at the terminal 20 of the representative user. Also, instead of the terminal 20 of the representative user, or in addition to the terminal 20 of the representative user, the terminal 20 of another user included in the same group schedule processing based on the schedule processing execution notification condition You may make it notify of execution of.

Also, as a non-limiting example, when the terminals 20 of other users included in the same group each execute a schedule process, they each transmit schedule process execution information to the server 10 . Then, the server 10 waits until the schedule processing execution information is received from the terminals 20 of all the users included in the same group, and when the schedule processing execution information is received from the terminals 20 of all the users, the schedule processing execution information may be transmitted to the store device 40 via the communication I/F 14, or may not be transmitted.

In addition, in the above description, the store apparatus 40 notifies the terminal 20 by displaying a message indicating that the schedule processing has been executed on the display 43, but the present invention is not limited to this. For example, the store device 40 may notify the user by outputting a sound from the speaker 46 indicating that the schedule processing has been performed on the terminal 20 .

Also, instead of or in addition to the scheduling process execution notification, information (success/failure) indicating whether or not the transmission of the reservation schedule information from the server 10 to the terminal 20 has succeeded. , may be transmitted from the server 10 to the store device 40 so that the store device 40 may notify the information (success/failure) received from the server 10, or this may not be the case.

(3) Others Although the schedule process execution conditions and the schedule process execution notification conditions described above have a set priority, as an example and not as a limitation, if some conditions with high priority are satisfied, other Even if the condition of (1) is not satisfied, the schedule processing and the execution notification of the schedule processing may be performed, or they may not be performed.

Specifically, for example, if the schedule process execution condition of priority "1" is satisfied, the schedule process is executed even if the schedule process execution conditions of priority "2" and "3" are not satisfied. can be made to Also, for example, if the execution conditions for the schedule processing with the priorities "1" and "2" are satisfied, the schedule processing is executed even if the execution conditions for the schedule processing with the priority "3" are not satisfied. can do.
The same applies to the scheduling process execution notification.

<Effects of the third embodiment>
The third embodiment shows a configuration in which the terminal 20 executes/does not execute the schedule processing based on the success or failure of the schedule processing execution condition.
As an example of the effect obtained by such a configuration, it is possible to prevent the terminal from performing a process based on the schedule information not intended by the user.

Further, the third embodiment shows a configuration including "the user's terminal is set to permit execution of the schedule process" as the schedule process execution condition.
As an example of the effect obtained by such a configuration, it is possible to obtain the effect that the processing based on the schedule information can be performed in accordance with the intention of the user of the terminal. Conversely, if the user of the terminal does not wish to do so, the process based on the schedule information is not performed, thereby preventing abuse.

In addition, in the third embodiment, the schedule processing execution condition is "included in the store identification information associated with the communication information used for communication with the terminal in the past predetermined period and the contact information transmitted from the store device. match the store identification information".
As an example of the effect obtained by such a configuration, the relationship between the business identification information associated with the information that transmits the identification information based on the user's operation and the business identification information transmitted from the electronic device is appropriate. In this case, an effect is obtained that processing based on schedule information can be performed. Conversely, if the relationship between the operator identification information associated with the information that transmits the identification information based on the user's operation and the operator identification information transmitted from the electronic device is not appropriate, the process based on the schedule information is not performed, the effect of being able to prevent abuse can be obtained.

Further, the third embodiment shows a configuration including "the user of the terminal and the user of the store or the store are registered as friends" as the schedule processing execution condition.
As an example of the effect obtained by such a configuration, it is possible to perform processing based on schedule information when there is an agreement between the user of the terminal and the provider of the electronic device. Conversely, if there is no agreement between the user of the terminal and the business operator of the electronic device, processing based on the schedule information is not performed, so that it is possible to prevent abuse.

Moreover, 3rd Embodiment has shown the structure which the terminal 20 notifies a shop of execution of schedule processing based on the success or failure of schedule processing execution notification conditions.
As an example of the effect obtained by such a configuration, it is possible to obtain an effect that the operator of the electronic device can be notified that the process based on the schedule information has been performed.

Moreover, 3rd Embodiment has shown the structure containing "the user of a terminal and the store or the user of a store are friend-registered" as schedule processing execution notification conditions.
As an example of the effect obtained by such a configuration, when there is an agreement between the user of the terminal and the electronic device business operator, the electronic device business operator is notified that the processing based on the schedule information has been performed. You can get the effect of being able to Conversely, if there is no agreement between the user of the terminal and the business operator of the electronic device, the electronic device business operator will not be notified that processing based on the schedule information has been performed, thus preventing abuse. effect is obtained.

<Third modification>
Part or all of the display screen to be displayed on the display 43 of the store device 40 may or may not be displayed based on the establishment of a specific condition.

FIG. 42 is an example of a table for explaining processing in this modified example.
In this table, the horizontal column indicates the type of display screen (screen type) to be displayed on the display 43 of the store device 40, and the horizontal column indicates the condition for displaying/non-displaying the screen of the corresponding screen type. ing. Also, the screens to be displayed are indicated by "O", and the screens to be hidden are indicated by "X".

Screen types include, by way of example and not limitation, a transmission confirmation screen and a schedule processing execution notification screen.
The transmission confirmation screen is, for example, the screen shown in FIG.
The schedule process execution notification screen is, for example, the screen shown in FIG.

Conditions include, by way of example and not limitation, an IMS account and an IMS friend registration.
The IMS account is whether or not the user of the terminal 20 has an IMS account.
The IMS friend registration indicates whether or not the user of the terminal 20 and the store or the user of the store are registered as friends.

(A) IMS account "None"
For the IMS account "none", "x" is defined on both the transmission confirmation screen and the schedule processing execution notification screen. This means that if the user of terminal 20 is not an IMS user, both the transmission confirmation screen and the schedule processing execution notification screen are hidden.

(B) IMS account "Yes"
If the IMS account is "Yes", "O" is set on both the transmission confirmation screen and the schedule processing execution notification screen. This means that when the user of the terminal 20 is an IMS user, both the transmission confirmation screen and the schedule processing execution notification screen are displayed.

(C) Friend registration "None"
For "no" friend registration, "x" is defined both on the transmission confirmation screen and the schedule process execution notification screen. This means that when the user of the terminal 20 and the store or the user of the store are not registered as friends, both the transmission confirmation screen and the schedule processing execution notification screen are hidden.

(D) Friend registration "Yes"
For friend registration "yes", "o" is set on both the transmission confirmation screen and the schedule processing execution notification screen. This means that when the user of the terminal 20 and the store or the user of the store are registered as friends, both the transmission confirmation screen and the schedule processing execution notification screen are displayed.

In the first embodiment, regardless of conditions such as whether or not the user of the terminal 20 has an IMS account, and whether or not the user of the terminal 20 and the store or the user of the store are registered as friends, The screen is displayed, and reservation information and contact information are transmitted to the server 10 . In contrast, in this modified example, if the user of the terminal 20 does not have an IMS account, or if the user of the terminal 20 and the store or the user of the store are not registered as friends, the transmission confirmation screen is not displayed. .
The same applies to display/non-display of the schedule processing execution notification screen.

Display/non-display of the various screens described above can be arbitrarily set in association with the various conditions described above. That is, the display/non-display combination shown in FIG. 42 is merely an example, and is not limited to this.

<Effect of Third Modification>
This modification shows a configuration for determining display/non-display of a screen to be displayed on the store device 40 based on conditions such as presence/absence of an IMS account and presence/absence of IMS friend registration.
As an example of the effect obtained by such a configuration, it is possible to set a screen to be displayed on the business operator's electronic device, thereby improving the convenience of the electronic device business operator.

<Fourth Embodiment>
The fourth embodiment relates to the user interface (UI) of the terminal 20 and the store device 40. FIG.
The content described in the fourth embodiment can be applied to any of the other embodiments.

(1) Terminal UI
It is also possible for the terminals 20 to automatically search for and automatically generate content that is transmitted and received between the plurality of terminals 20 described in the above embodiment. Specifically, as a non-limiting example, control is performed based on input information such as character information input by the user to the input/output unit 23 of the terminal 20 and voice information input by the user to the microphone 25 of the terminal 20. The unit 21 performs search processing for searching store information, and transmits content associated with store information obtained as a search result to the terminals 20 of other users included in the same group via the server 10. can do.

<Display screen>
FIG. 43 is a diagram showing an example of the talk room screen displayed on the display unit 24 of the terminal 20 in this embodiment.
This talk room screen shows a state in which "user A.A" has input a message for causing the terminal 20 to perform a search in the talk room. Specifically, a state is shown in which a message including a search command ">>AI", which will be described later, and a search word "Could you recommend a restaurant near Tokyo Station on August 17?" is displayed. It is Based on this search command, the terminal 20 performs search processing based on this search word.

As a result of the search processing being performed by the terminal 20, the restaurant S is displayed as content associated with the store information obtained as the search result, in association with the "AI" icon image, along with the message "Recommended here." and content related to restaurant T are displayed. These contents are contents including the above-described communication information, and include basic information, telephone call information, and Internet connection information.

In the above search process, the control unit 21 of the terminal 20, as a non-limiting example, stores search words input by the user such as store name, nearest station, region (area), type of cuisine, etc. in the first embodiment. Notify the explained shop information providing server. Based on the search word notified from the terminal 20, the store information providing server selects, as a non-limiting example, stores whose store evaluations satisfy high evaluation conditions from the store information accumulated in the database. Extract information.

The evaluation of a store is based on the information provided by the users who used the store, and ranks the store based on the points, the number of stars, the order (ranking), and the like. High evaluation conditions include, but are not limited to, a score of a certain value (predetermined value) or more, a number of stars of a certain number (predetermined number) or more, and a rank of a certain rank (predetermined rank) or more. It is possible to set conditions such as that there is

After the store information is extracted by the store information providing server in this way, the extracted store information is transmitted to the terminal 20 . Then, the control unit 21 of the terminal 20 displays the content associated with the store information received from the store information providing server in the talk room of the IMS application.

In this case, if store information is provided from the store information providing server in a data format that can be directly reflected in the IMS application as content, the control unit 21 of the terminal 20 receives from the store information providing server Store information may be pasted as it is in the talk room. On the other hand, if store information is provided from the store information providing server in a data format that is difficult to directly reflect in the IMS application as content, the control unit 21 of the terminal 20 receives the store information from the store information providing server. Contents may be generated by processing information, etc., and pasted in the talk room.

In addition, although the case where the server of the business operator who runs the business of the store information providing service provides the store information has been exemplified, the present invention is not limited to this. In addition, for example, the server of the IMS business operator may provide the terminal 20 with store information held in its own database, or the server of the IMS business operator may request advertisements. Store information may be provided to the terminal 20 by acquiring the store information from the business operator of the store.

<Processing>
FIG. 44 is a flowchart showing an example of the flow of content transmission processing executed by the control unit 21 of the terminal 20 in this embodiment.
First, the control unit 21 determines whether or not the talk room of the IMS application is being processed (K1). Determine whether or not (K3). Then, if it is determined that there is a search request (K3; Yes), the control unit 21 determines the search type (K5).

The above search types include, by way of example and not limitation, "Text Search" and "Voice Search".
In the character search, for example, after a message including a search command is input to the input/output unit 23 during processing of the chat room, the control unit 21 issues a search request when the send icon of the chat room is tapped. I judge that. When the transmission icon is tapped, control unit 21 transmits the input message to server 10 via communication I/F 22 . Then, the server 10 transmits the message received from the terminal 20 to the terminals 20 of other users included in the same group via the communication I/F 14 .

Further, the control unit 21 determines that the search type is "character search" based on the search command included in the input message. The search command may be a command that can be distinguished from a character string of an ordinary message, and can be defined as a command represented by a character string ">>AI" as an example without limitation.

On the other hand, in voice search, for example, the control unit 21 determines that a search request has been made when voice is input to the microphone 25 during processing of the talk room. The control unit 21 recognizes the input voice and transmits the recognized message to the server 10 via the communication I/F 22 . Then, the server 10 transmits the message received from the terminal 20 to the terminals 20 of other users included in the same group via the communication I/F 14 .

If it is determined that the search type is "character search" (K5; character search), the control unit 21 performs character search processing (K7). Specifically, as an example and not a limitation, the control unit 21 searches for information related to a search word following the search command, included in the above message, using the above search method.

On the other hand, if it is determined that the search type is "voice search" (K5; voice search), the control unit 21 performs voice search processing (K9). Specifically, as an example and not a limitation, the control unit 21 searches for information related to the search word recognized by voice recognition using the above search method.

After K7 or K9, the control unit 21 performs content generation processing (K11). Specifically, as an example and not a limitation, the control unit 21 generates content (content for displaying the talk room) associated with the store information obtained by the search processing. In this case, if the store information obtained by the search process includes store identification information such as a telephone number, e-mail address, or URL, the control unit 21 outputs communication information associated with each of these store identification information. Generate content that contains The content generated in this manner is hereinafter referred to as "automatically generated content".

After that, the control unit 21 transmits a search execution message indicating that the search has been executed to the server 10 via the communication I/F 22 (K13). When receiving the search execution message from the terminal 20 , the control unit 11 of the server 10 transmits the received search execution message to the terminals 20 of other users included in the same group via the communication I/F 14 . As a result, a search execution message is displayed in the group's chat room.

Next, the control unit 21 transmits the automatically generated content to the server 10 via the communication I/F 22 (K15). Upon receiving the automatically generated content from the terminal 20 , the control unit 11 of the server 10 transmits the received automatically generated content to the terminals 20 of other users included in the same group via the communication I/F 14 . This will display auto-generated content in the group's chat room.

After that, the control unit 21 determines whether or not to end the process (K17), and if it determines to continue the process (K17; No), returns the process to K1. Also, if it is determined that the processing should be terminated (K17; Yes), the control section 21 terminates the content transmission processing.

(2) UI of shop equipment
As a non-limiting example, store device 40 and store telephone 50 are configured as one electronic device,
The user's voice information on the phone with the user's terminal 20 can be recognized by voice, and the store reservation setting process and the store reservation change process described above can be performed.

FIG. 45 is a flowchart showing an example of the flow of store schedule reflection processing executed by the control unit 41 of the store device 40 in this embodiment.
First, the control unit 41 responds to a call (telephone call) from the terminal 20 (L1). Then, the control unit 41 outputs voice guidance information based on the voice data pre-stored in the storage unit 45 (L3).

The voice guidance information to be output here can include, as a non-limiting example, voice guidance information for switching to a mode corresponding to a reception type that accepts information about a new reservation or a reception type that receives information about a reservation change. . Then, the voice information of the user of the terminal 20 can be received by switching to the mode corresponding to the reception type notified from the terminal 20 .

Next, the control unit 41 determines the reception type notified from the terminal 20 (L5), and if it determines that the reception type is a new reservation (L5; new reservation), the terminal 20 outputs voice information about the new reservation. Accept (L7). Then, the control unit 41 performs voice recognition processing (L9). Specifically, the process of analyzing the voice information received from the terminal 20 using a predetermined voice recognition technique (voice recognition algorithm) is started.

After that, the control unit 41 determines whether or not the voice recognition result is OK (L11), and if it is determined to be OK (L11: Yes), it performs store schedule setting processing (L13). Specifically, the group schedule information obtained by voice recognition is stored in association with the store schedule information included in the store schedule data 453 .

If the voice recognition result is determined to be NG (L11; No), the control unit 41 executes error processing (L15). Specifically, for example, a notification is provided to prompt the user of the terminal 20 to perform voice input again. Then, the control unit 41 returns the process to L7.

On the other hand, if it is determined that the reception type notified from the terminal 20 is reservation change (L5; reservation change), the control unit 41 receives voice information regarding reservation change from the terminal 20 (L17). Then, the control unit 41 performs voice recognition processing (L19). This speech recognition processing is similar to that of L9.

After that, the control unit 41 determines whether or not the voice recognition result is OK (L21), and if it is determined to be OK (L21: Yes), changes the store schedule (L23). Specifically, the store schedule information stored in the store schedule data 453 is updated with the schedule information obtained as a result of voice recognition.

If the voice recognition result is determined to be NG (L11; No), the control unit 41 executes error processing (L25). This error processing is similar to L15. Then, the control unit 41 returns the process to L17.

After L13 or L23, the control unit 41 determines whether or not to end the process (L27), and if it determines to continue the process (L27; No), returns the process to L1. Also, if it is determined to end the process (L27; Yes), the store schedule reflection process is ended.

<Effects of the Fourth Embodiment>
In the fourth embodiment, the terminal 20 searches for information related to the input information based on the information input to the input/output unit 23, and distributes the content related to the information obtained as the search result to the group. The configuration displayed in the talk room is shown.
As an example of the effect obtained by such a configuration, it is possible to obtain an effect that the group identification information and the provider identification information can be associated based on the information input to the input unit of the terminal.

In addition, in the fourth embodiment, the terminal 20 searches for information related to the input voice information based on the voice information input to the microphone 25, and the content related to the information obtained as the search result, The configuration displayed in the group talk room is shown.
As an example of the effect obtained by such a configuration, it is possible to easily associate the group identification information and the provider identification information simply by inputting a voice to the sound input unit of the terminal. Moreover, since there is no need to input information manually, the user's convenience can be improved, and the user's erroneous operations can be reduced.

<Fifth Embodiment>
The fifth embodiment relates to processing when a user newly joins a group or when a user leaves a group.
The content described in the fifth embodiment can be applied to any of the other embodiments.

(1) When a new user joins a group FIG. 46 is a flowchart showing an example of the flow of processing executed by each device in this embodiment. The view of the figure is the same as that of FIG. 23, and the same steps as those of the processing of FIG. Here, the process for inviting the user of the terminal M to the group after performing the above-described process related to the new reservation will be exemplified.

First, the schedule reflection processing unit 213 of terminal A receives a group invitation operation (A101). Then, the schedule reflection processing unit 213 of terminal A transmits group invitation information to the server 10 through the communication I/F 22 based on the user's group invitation operation (A103).

When the schedule management processing unit 113 of the server 10 receives the group invitation information from the terminal A through the communication I/F 14 (D101), it transmits the group invitation information to the terminal M through the communication I/F 14 (D103).

When the schedule reflection processing unit 213 of the terminal M receives the group invitation information from the server 10 via the communication I/F 22 (M101), it displays the group invitation information on the display unit 24 (M103). Then, the schedule reflection processing unit 213 of the terminal M accepts group participation (M105), and when the user performs an operation for joining the group, transmits group participation request information to the server 10 via the communication I/F 22 ( M107).

When the schedule management processing unit 113 receives the group joining request information from the terminal M through the communication I/F 14 (D105), it updates the number of people in the group and the group user data in the group management data of this group (D107). Then, the schedule management processing unit 113 transmits the group joining information to the terminals A, B, and C via the communication I/F 14 (D109).

When terminal A, terminal B, and terminal C receive group entry information from server 10 via communication I/F 22 (A109, B109, C109), they display the received group entry information on display unit 24 (A111, B111 , C111).

After D109, the schedule management processing unit 113 transmits the latest reservation information stored in the reservation management data of the group management data of this group to the terminal M via the communication I/F 14 (D111). When the schedule reflection processing unit 213 of the terminal M receives the latest reservation information from the server 10 via the communication I/F 22 (M111), schedule setting processing is performed (M113). Specifically, as a non-limiting example, the reservation schedule information included in the received reservation information is stored in association with the user schedule information included in the user schedule data 2855 of the storage unit 28 . Thereby, in the terminal M, the schedule information is set. After transmitting the user schedule information associated with the reservation schedule information to the server 10 via the communication I/F 22 (M115), the schedule reflection processing unit 213 of the terminal M ends the schedule reflection processing.

When the schedule management processing unit 113 receives the user schedule information from the terminal B via the communication I/F 14 (D113), the schedule management processing unit 113 stores the received user schedule information as a user schedule included in the user management data of the user of the terminal M in the user management database 155. Store in data (D115). Then, the schedule management processing unit 113 terminates the schedule management processing.

In the above description, after performing processing related to a new reservation, at the timing when a new user joins the group, more specifically at the timing when the server 10 updates the group management data, the server 10 updates the terminal of the new user. 20, but it is not limited to this. For example, the server 10 does not transmit the reservation information at the timing when a new user joins the group, and transmits the changed reservation information to the terminal 20 of the new user at the timing when processing related to the reservation change is performed thereafter. You may or may not do so.

In the above, the case where the server 10 transmits the reservation information to the terminal 20 was exemplified. In some cases, the reservation information is transmitted to the terminals 20 of other group users. In this case, as a non-limiting example, at the timing when the server 10 notifies the terminal 20 that a new user has joined the group, the terminal 20 transmits the latest reservation information to the terminal 20 of the new user. can be made Alternatively, the terminal 20 can transmit the changed reservation information to the terminal 20 of the new user at the timing when the process for changing the reservation is performed.

(2) When a user withdraws from a group When a user withdraws from a group after performing processing related to a new reservation, the user's terminal 20, as a non-limiting example, is set to the user schedule information at the timing when the user withdraws. A process of deleting the associated reservation schedule information and a process of deleting the stored reservation information can be performed.

In this case, the terminal 20 may perform a process of confirming with the user whether or not to delete the reservation information, and may delete the reservation information when the user selects OK. does not have to be

After the user leaves the group, the server 10 does not transmit the changed reservation information to the user's terminal 20 even if the reservation change process is performed.

<Effects of the Fifth Embodiment>
The fifth embodiment shows a configuration in which the latest reservation information is transmitted to the terminal 20 of the new user at the timing when the new user joins the group after performing processing related to the new reservation.
As an example of the effect obtained by such a configuration, the schedule information transmitted from the operator's electronic device can be reflected in the schedule information of a user who has newly joined the group, thereby improving user convenience. You can get the effect of being able to

In addition, in the fifth embodiment, when a new user joins the group after the processing related to the new reservation is performed, the changed reservation information is sent to the new user's terminal 20 at the timing when the processing related to the reservation change is performed. It shows the configuration to be sent.
As an example of the effect obtained by such a configuration, it is possible to reflect the updated schedule information transmitted from the operator's electronic device to the schedule information of a user who has newly joined the group, thereby increasing user convenience. can be improved.

In addition, in the fifth embodiment, when a user withdraws from a group, the user's terminal 20 deletes the reservation schedule information stored in association with the user schedule information at the timing when the user withdraws, and stores the reservation schedule information. 4 shows a configuration for erasing reservation information that is in
As an example of the effect obtained by such a configuration, since the terminal 20 of the user who has withdrawn from the group deletes the schedule information transmitted from the electronic device of the business operator, the user's convenience can be improved. is obtained.

Further, the fifth embodiment shows a configuration in which changed reservation information is not transmitted to the terminal 20 after the user has withdrawn from the group, even if processing related to reservation change is performed.
As an example of the effect obtained by such a configuration, since the updated schedule information is not transmitted to the terminal of the user who has withdrawn from the group, the user's convenience can be improved.

1 communication system 10 server 20 terminal 30 network 40 store device 50 store telephone

Claims (27)

A program executed by a terminal,
identification information for identifying the user or the user's terminal based on the operator identification information for identifying the operator associated with the group identification information for identifying the group including the user of the terminal; transmitting by a communication unit of the terminal;
receiving at least the schedule information among the identification information and schedule information related to the schedule of the business associated with the group identification information, which are transmitted from the electronic device of the business, by the communication unit. executed by said terminal,
The schedule information is transmitted to the terminals of the users included in the group identified by the group identification information based on the history of transmission of the identification information by the terminals. The program according to claim 1,
The group identification information is associated with the identification information,
The schedule information is transmitted to the terminals of the users included in the group identified by the group identification based on the group identification with which the identification is associated. The program according to claim 1 or claim 2,
The group identification information is information related to the business operator identification information, and is associated with information for transmitting the identification information based on the user's operation. The program according to claim 3,
the plurality of terminals included in the group transmit and receive content among the plurality of terminals;
Displaying the content transmitted and received between the plurality of terminals in a display area of the terminal is performed by the terminal,
Information for transmitting the identification information based on the user's operation is included in the content transmitted and received between the plurality of terminals. The program according to any one of claims 1 to 4,
The business identification information includes the phone number of the business. The program according to any one of claims 1 to 5,
The group includes at least a first user different from the user,
The schedule information is transmitted to the first terminal of the first user included in the group based on the group identification information. The program according to claim 6,
transmitting the first content to the first terminal of the first user included in the group by the communication unit based on the group identification information;
receiving, by the communication unit, second content transmitted from the first terminal based on the group identification information;
Displaying the first content and the second content on a display area of the terminal is performed by the terminal. The program according to any one of claims 1 to 7,
The schedule information is transmitted to the terminals of the users included in the group identified by the group identification information based on the information for identifying the group identification information transmitted from the electronic device. The program according to any one of claims 1 to 8 ,
The terminal executes the process based on the schedule information based on satisfaction of a first condition for allowing the user of the terminal to perform the process based on the schedule information. The program according to any one of claims 1 to 8 ,
The group identification information is associated with information for transmitting the identification information based on the user's operation,
based on satisfaction of a first condition based on the operator identification information associated with the information for transmitting the identification information based on the user's operation and the operator identification information transmitted from the electronic device; , performing a process based on the schedule information is executed by the terminal. The program according to any one of claims 1 to 8,
The terminal executes a process based on the schedule information based on satisfaction of a first condition regarding association between the identification information and the business operator identification information . The program according to any one of claims 1 to 11 ,
performing a process for notifying the operator that the process based on the schedule information has been performed based on the establishment of a second condition regarding the association of the identification information and the operator identification information; is performed by the terminal. The program according to any one of claims 1 to 12 ,
the identification information is transmitted by the communication unit based on the business identification information after receiving the schedule information;
the schedule information is updated by executing a process related to the business operator's schedule on the electronic device;
The updated schedule information is transmitted to the terminals of the users included in the group identified by the group identification based on the associated group identification. 14. The program according to claim 13 ,
The updated schedule information is transmitted to the terminals of the users included in the group identified by the group identification information based on the date and time when the updated schedule information was transmitted from the electronic device. The program according to claim 13 or 14 ,
The communication unit transmits information for causing the electronic device to execute a process related to the business operator's schedule, which is executed by the terminal. 16. The program according to claim 15 ,
The updated schedule information is based on the fact that the processing related to the business operator's schedule has been executed by the electronic device based on information for causing the electronic device to execute the processing related to the business operator's schedule. sent to the terminal. The program according to any one of claims 1 to 16 ,
Correlation between the group identification information and the operator identification information is performed by the terminal based on the information input to the input unit of the terminal. 18. The program according to claim 17 ,
the input unit includes a sound input unit;
The group identification information and the provider identification information are associated based on voice information input to the sound input unit. The program according to any one of claims 1 to 18 ,
The group includes at least a second user different from the user,
Displaying schedule information of the second user included in the group on a display area of the terminal is performed by the terminal. The program according to any one of claims 1 to 19 ,
Displaying schedule information of the operator on a display area of the terminal is performed by the terminal. An information processing method for a terminal,
identification information for identifying the user or the user's terminal based on the operator identification information for identifying the operator associated with the group identification information for identifying the group including the user of the terminal; transmitting by a communication unit of the terminal;
receiving, by the communication unit, at least the schedule information out of the identification information and the schedule information related to the schedule of the business operator associated with the group identification information, which are transmitted from the electronic device of the business operator. including
The schedule information is transmitted to the terminals of the users included in the group identified by the group identification information based on the history of transmission of the identification information by the terminals. a terminal,
identification information for identifying the user or the user's terminal based on the operator identification information for identifying the operator associated with the group identification information for identifying the group including the user of the terminal; and a communication unit that receives at least the schedule information among the identification information and the schedule information related to the schedule of the business operator associated with the group identification information transmitted from the electronic device of the business operator. ,
The schedule information is transmitted to the terminals of the users included in the group identified by the group identification information based on the history of transmission of the identification information by the terminals. A program executed by an electronic device communicating with a terminal,
associating first schedule information about a schedule of an operator of the electronic device with second schedule information about a schedule of a group including users of the terminal;
identification information for identifying a user of the terminal or a terminal of the user; and schedule information based on the first schedule information associated with the second schedule information, wherein the group identification information for identifying the group is and transmitting associated schedule information by a communication unit of the electronic device. 24. A program according to claim 23 ,
displaying the first schedule information and the second schedule information in a display area of the electronic device;
Updating the second schedule information based on a user's operation of the electronic device is performed by the electronic device. The program according to claim 23 or 24 ,
the communication unit includes a telephone communication unit;
voice recognition of voice information of a user of the terminal in a phone call with the terminal by the telephone communication unit is performed by the electronic device;
The first schedule information is associated with the second schedule information recognized by the speech recognition. An information processing method for an electronic device communicating with a terminal, comprising:
associating first schedule information about a schedule of an operator of the electronic device with second schedule information about a schedule of a group including users of the terminal;
identification information for identifying a user of the terminal or a terminal of the user; and schedule information based on the first schedule information associated with the second schedule information, wherein the group identification information for identifying the group is and transmitting associated schedule information by a communication portion of the electronic device. An electronic device that communicates with a terminal,
an associating unit that associates first schedule information regarding a schedule of a provider of the electronic device with second schedule information regarding a schedule of a group including users of the terminal;
identification information for identifying a user of the terminal or a terminal of the user; and schedule information based on the first schedule information associated with the second schedule information, wherein the group identification information for identifying the group is and a communication unit for transmitting associated schedule information.

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