JP7149097B2 - Information processing method, information processing device, and program - Google Patents

Description

Application of Article 30, Paragraph 2 of the Patent Law A. Posting date on the website October 23, 2017 http://official-blog. line. me/ja/archives/72391666. html B, Application release date (1) Apple Store October 23, 2017 (2) Google play October 23, 2017

The present disclosure relates to an information processing method, an information processing device, and a program.

Conventionally, there is known a system for transmitting and receiving contents using a messaging service, as in Patent Document 1. However, there have been cases where appropriate information cannot be sent to the user.

JP 2005-316849 A

An information processing method according to an embodiment of the present disclosure is an information processing method for an information processing apparatus that provides an instant messaging service, wherein a first account and a second account of the instant messaging service are grouped, and the grouping transmitting to or receiving from the first electronic device content displayed on the first electronic device associated with the first account that has been set and displayed in a region different from the content; transmitting a first menu selected based on the first account and the second account to the first electronic device, and selecting the first menu based on selection of the first menu by the user of the first electronic device; A second menu corresponding to the execution result of the processing corresponding to the first menu is transmitted to the first electronic device and displayed on the first electronic device.
Further, an information processing device according to an embodiment of the present disclosure is an information processing device that provides an instant messaging service, comprising: a control unit that groups a first account and a second account of the instant messaging service; a communication unit that transmits to or receives from the first electronic device content displayed on the first electronic device associated with the grouped first account; transmits to the first electronic device a first menu displayed in a region different from the content and selected based on the first account and the second account, and the first menu by the user of the first electronic device Based on the selection of the first menu, a second menu corresponding to the execution result of the process corresponding to the selected first menu is transmitted to the first electronic device and displayed on the first electronic device.
Further, a program according to an embodiment of the present disclosure is a program to be executed by a computer of an information processing device that provides an instant messaging service, and is a process of grouping a first account and a second account of the instant messaging service. a process of transmitting to or receiving from the first electronic device content displayed on the first electronic device associated with the grouped first account; and are displayed in different areas, a process of transmitting a first menu selected based on the first account and the second account to the first electronic device; Based on the selection, a second menu corresponding to the execution result of the process corresponding to the selected first menu is transmitted to the first electronic device and displayed on the first electronic device.

1 is a diagram showing the configuration of a communication system according to an embodiment of the present disclosure; FIG. It is a figure which shows an example of the sequence of a process which registers the menu of the communication system which concerns on embodiment. It is a figure which shows an example of the menu information which concerns on embodiment. It is a figure which shows an example of the image of the menu which concerns on embodiment. It is a figure which shows an example of the menu setting information which concerns on embodiment. FIG. 7 is a diagram showing an example of a sequence of processing for displaying a menu of the communication system according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 7 is a diagram showing an example of a sequence of processing for displaying a menu of the communication system according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; It is a figure which shows an example of the provider side account information which concerns on embodiment. FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 7 is a diagram showing an example of a sequence of processing for displaying a menu of the communication system according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment; FIG. 5 is a diagram showing a display example of a screen of a talk room according to the embodiment;

<Compliance with legal matters>
Note that the disclosure provided herein is subject to compliance with the legal requirements of the implementing country required for the practice of this disclosure, such as confidentiality of communications.

An embodiment for implementing an information processing method according to the present disclosure will be described with reference to the drawings.

<System configuration>
FIG. 1 is a diagram showing the configuration of a communication system 1 according to an embodiment of the present disclosure. As disclosed in FIG. 1 , in communication system 1 , server 10 , terminals 20 (terminals 20 A, 20 B, and 20 C) and external server 50 are connected via network 30 . The server 10 provides the terminal 20 owned by the user via the network 30 with a service for realizing transmission and reception of messages between the terminals 20 . Note that the number of terminals 20 connected to the network 30 is not limited.

The network 30 serves to connect one or more terminals 20 , one or more servers 10 and one or more external servers 50 . That is, the network 30 means a communication network that provides a connection path so that the terminal 20 can transmit and receive data after connecting to the server 10 or the like.

One or more portions of network 30 may be wired or wireless networks. Network 30 may include, by way of example and not limitation, an ad hoc network, an intranet, an extranet, a virtual private network (VPN), a local area network (LAN), a wireless LAN (wireless LAN), wide area network (WAN), wireless WAN (WWAN), metropolitan area network (MAN), part of the Internet, public switched telephone network (Public Part of Switched Telephone Network (PSTN), mobile phone network, ISDN (integrated service digital networks), wireless LAN, LTE (long term evolution), CDMA (code division multiple access), Bluetooth (registered trademark), satellite communication, etc., or a combination of two or more thereof. Network 30 may include one or more networks 30 .

The terminal 20 (terminal 20A, terminal 20B, terminal 20C) may be any information processing terminal capable of realizing the functions described in each embodiment. Terminal 20 includes, by way of example and not limitation, smart phones, mobile phones (feature phones), computers (including but not limited to desktops, laptops, tablets, etc.), media computer platforms (including but not limited to cable, satellite set top boxes, digital video recorders), handheld computing devices (including but not limited to PDAs (personal digital assistants), email clients, etc.), wearable devices (glasses, watches, etc.), or other types of computers , or including communication platforms. Also, the terminal 20 may be expressed as an information processing terminal.

Terminal 20A, terminal 20B, and terminal 20C basically have the same configuration, so terminal 20 will be described below. In addition, as necessary, the terminal used by the user X is expressed as the terminal 20X, and the user information in the predetermined service associated with the user X or the terminal 20X is expressed as the user information X. The user information is user information associated with an account used by the user in a predetermined service. User information includes, by way of example and not limitation, user's name, user's icon image, user's age, user's gender, user's address, user's hobbies, entered by the user or provided by a given service It includes information associated with the user, such as preferences, user identifiers, etc., and may be any one or a combination thereof.

The server 10 has a function of providing a predetermined service to the terminal 20 . The server 10 may be any information processing device capable of realizing the functions described in each embodiment. Server 10 includes, by way of example and without limitation, server devices, computers (including but not limited to desktops, laptops, tablets, etc.), media computer platforms (including but not limited to cable, satellite set-top boxes, digital video recorders, etc.). ), handheld computing devices (eg, without limitation, PDAs, email clients, etc.), or other types of computers or communication platforms. Also, the server 10 may be expressed as an information processing device. If there is no need to distinguish between the server 10 and the terminal 20, the server 10 and the terminal 20 may each be expressed as an information processing device.

The external server 50 is, for example, a server operated by businesses such as companies, public offices, and various organizations, and has a function of providing various services to the user of the terminal 20 . The external server 50 may be any information processing device capable of realizing the functions described in each embodiment.

<Hardware (HW) configuration>
The HW configuration of each device included in the communication system 1 will be described with reference to FIG.

(1) Terminal HW Configuration The terminal 20 includes a control unit 21 (CPU: central processing unit (central processing unit)), a storage unit 28, a communication I/F 22 (interface), an input/output unit 23, a display unit 24, a microphone 25 , a speaker 26 and a camera 27 . Each component of the HW of terminal 20 is interconnected via bus B, by way of example and not limitation. Note that the HW configuration of the terminal 20 does not necessarily include all components. By way of example and not limitation, terminal 20 may be configured such that it does not have individual components or components, such as microphone 25 and camera 27 .

Communication I/F 22 transmits and receives various data via network 30 . The communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed. Communication I/F 22 has a function of executing communication with server 10 via network 30 . Communication I/F 22 transmits various data to server 10 according to instructions from control unit 21 . The communication I/F 22 also receives various data transmitted from the server 10 and transmits the data to the control unit 21 . Also, the communication I/F 22 may be simply referred to as a communication section. Moreover, when the communication I/F 22 is configured by a physically structured circuit, it may be expressed as a communication circuit.

Input/output unit 23 includes an input unit that is a device for inputting various operations to terminal 20 and an output unit that is a device for outputting processing results processed by terminal 20 . The input/output unit 23 may have an integrated input unit and an output unit, or may be separated into an input unit and an output unit.

The input unit is implemented by any one or a combination of all kinds of devices that can receive input from the user and transmit information related to the input to the control unit 21 . The input unit includes, but is not limited to, hardware keys such as a touch panel, a touch display, and a keyboard, a pointing device such as a mouse, a camera (operation input via moving images), and a microphone (operation input by voice).

The output unit is implemented by any one or a combination of all types of devices capable of outputting processing results processed by the control unit 21 . The output unit includes, as non-limiting examples, touch panels, touch displays, speakers (audio output), lenses (non-limiting examples include 3D (three dimensions) output and hologram output), printers, and the like.

The display unit 24 is realized by any one or a combination of all kinds of devices capable of displaying according to the display data written to the frame buffer. The display unit 24 includes, as non-limiting examples, a touch panel, a touch display, a monitor (non-limiting examples include a liquid crystal display and an OELD (organic electroluminescence display)), a head mounted display (HDM: Head Mounted Display), projection mapping, and a hologram. , including devices capable of displaying images, text information, etc. in the air (or even in a vacuum). Note that these display units 24 may be capable of displaying display data in 3D.

When the input/output unit 23 is a touch panel, the input/output unit 23 and the display unit 24 may be arranged facing each other with substantially the same size and shape.

The control unit 21 comprises, by way of example and not limitation, a data processing device that is physically structured to carry out the functions implemented by the code or instructions contained within the program. It is realized by Therefore, the controller 21 may be expressed as a control circuit.

The control unit 21 includes, as non-limiting examples, a central processing unit (CPU), a microprocessor, a processor core, a multiprocessor, an ASIC (application-specific integrated circuit), an FPGA (field programmable gate array).

The storage unit 28 has a function of storing various programs and various data required for the terminal 20 to operate. The storage unit 28 includes, as non-limiting examples, various storage media such as HDD (hard disk drive), SSD (solid state drive), flash memory, RAM (random access memory), ROM (read only memory). Also, the storage unit 28 may be expressed as a memory.

The terminal 20 stores the program P in the storage unit 28 and executes the program P so that the control unit 21 executes processing as each unit included in the control unit 21 . That is, the program P stored in the storage unit 28 causes the terminal 20 to implement each function executed by the control unit 21 .

A microphone 25 is used to input voice data. The speaker 26 is used for outputting audio data. The camera 27 is used for acquiring moving image data.

(2) Server hardware configuration
The server 10 includes a control unit 11 (CPU), a storage unit 15, a communication I/F 14 (interface), an input/output unit 12, and a display (display unit) 13. Each component of the HW of the server 10 is interconnected via a bus B, by way of example and not limitation. It should be noted that the HW of the server 10 does not have to include all the constituent elements as the configuration of the HW of the server 10 . As an example and not a limitation, the HW of the server 10 may be configured without the display 13 .

The control unit 11 comprises, by way of example and not limitation, a data processing device that is physically structured to carry out the functions implemented by the code or instructions contained within the program. It is realized by

The control unit 11 is typically a central processing unit (CPU), and may be a microprocessor, processor core, multiprocessor, ASIC, or FPGA. However, in the present disclosure, the controller 11 is not limited to these.

The storage unit 15 has a function of storing various programs and various data necessary for the operation of the server 10 . The storage unit 15 is realized by various storage media such as HDD, SSD, and flash memory. However, in the present disclosure, the storage unit 15 is not limited to these. Also, the storage unit 15 may be expressed as a memory.

Communication I/F 14 transmits and receives various data via network 30 . The communication may be performed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be performed. Communication I/F 14 has a function of executing communication with terminal 20 via network 30 . Communication I/F 14 transmits various data to terminal 20 according to instructions from control unit 11 . Also, the communication I/F 14 receives various data transmitted from the terminal 20 and transmits the data to the control unit 11 . Also, the communication I/F 14 may be simply referred to as a communication unit. Moreover, when the communication I/F 14 is configured by a physically structured circuit, it may be expressed as a communication circuit.

The input/output unit 12 is realized by a device for inputting various operations to the server 10 . The input/output unit 12 is implemented by any one or a combination of all types of devices that can receive input from the user and transmit information related to the input to the control unit 11 . The input/output unit 12 is implemented by hardware keys typically represented by a keyboard and a pointing device such as a mouse. Note that the input/output unit 12 may include a touch panel, a camera (operation input via moving images), and a microphone (operation input by voice) as examples without limitation. However, in the present disclosure, the input/output unit 12 is not limited to these.

The display 13 is typically realized by a monitor (as non-limiting examples, a liquid crystal display or an OELD (organic electroluminescence display)). Note that the display 13 may be a head mounted display (HDM) or the like. Note that these displays 13 may be capable of displaying display data in 3D. However, in the present disclosure, the display 13 is not limited to these. The server 10 stores the program P in the storage unit 15 and executes the program P so that the control unit 11 executes processing as each unit included in the control unit 11 . That is, the program P stored in the storage unit 15 causes the server 10 to implement each function executed by the control unit 11 .

Each embodiment of the present disclosure is described as being implemented by the CPU of the terminal 20 and/or the server 10 executing the program P. FIG.

Note that the control unit 21 of the terminal 20 and/or the control unit 11 of the server 10 is not only a CPU, but also a logic circuit formed in an integrated circuit (IC (Integrated Circuit) chip, LSI (Large Scale Integration)) or the like. (hardware) or a dedicated circuit may realize each process. Moreover, these circuits may be realized by one or more integrated circuits, and a plurality of processes shown in each embodiment may be realized by one integrated circuit. LSIs are also called VLSIs, super LSIs, ultra LSIs, etc., depending on the degree of integration. Therefore, the controller 21 may be expressed as a control circuit.

Also, the program P (software program/computer program) of each embodiment of the present disclosure may be provided in a state stored in a computer-readable storage medium. The storage medium can store the program in a "non-temporary tangible medium".

The storage medium may, where appropriate, be one or more semiconductor-based or other integrated circuits (ICs) such as, without limitation, Field Programmable Gate Arrays (FPGAs) or Application Specific ICs (ASICs). ), hard disk drive (HDD), hybrid hard drive (HHD), optical disk, optical disk drive (ODD), magneto-optical disk, magneto-optical drive, floppy diskette, floppy disk drive (FDD), magnetic It may include tapes, solid state drives (SSDs), RAM drives, secure digital cards or drives, any other suitable storage media, or suitable combinations of two or more thereof. Storage media may, where appropriate, be volatile, nonvolatile, or a combination of volatile and nonvolatile. Note that the storage medium is not limited to these examples, and any device or medium that can store the program P may be used. Also, the storage medium may be expressed as memory.

The server 10 and/or the terminal 20 can realize the functions of the functional units shown in each embodiment by reading the program P stored in the storage medium and executing the read program P.

Also, the program P of the present disclosure may be provided to the server 10 and/or the terminal 20 via any transmission medium (communication network, broadcast wave, etc.) capable of transmitting the program. As a non-limiting example, the server 10 and/or the terminal 20 implement the functions of the plurality of functional units shown in each embodiment by executing a program P downloaded via the Internet or the like.

Embodiments of the present disclosure may also be implemented in the form of a data signal embedded in a carrier wave in which program P is embodied by electronic transmission.

At least part of the processing in the server 10, the external server 50, and/or the terminal 20 may be realized by cloud computing configured by one or more computers.

At least part of the processing in the terminal 20 and the external server 50 may be configured to be performed by the server 10 . In this case, the server 10 may perform at least part of the processing of the control unit 21 of the terminal 20 and the processing of each function unit of the external server 50 .

At least part of the processing in the server 10 and the external server 50 may be configured to be performed by the terminal 20 . In this case, the terminal 20 may perform at least part of the processing of the control unit 11 of the server 10 and the processing of each function unit of the external server 50 .

Unless explicitly mentioned, the configuration of determination in the embodiments of the present disclosure is not essential, and predetermined processing is performed when the determination condition is satisfied, or predetermined processing is performed when the determination condition is not satisfied. You may

It should be noted that the programs of the present disclosure are not limited to, but include script languages such as ActionScript and JavaScript (registered trademark), object-oriented programming languages such as Objective-C and Java (registered trademark), markup languages such as HTML5, and the like. implemented using Note that the hardware configuration of the external server 50 may be the same as that of the server 10 .

<Function>
(1) Terminal Functions The input/output unit 23 receives various operations from the user of the terminal 20 and outputs them to the control unit 21 . The input/output unit 23 receives, for example, a tap operation or the like on a menu (rich menu) displayed on the screen of the talk room. Note that the chat room screen is, for example, a time series of various contents such as messages, images, and stamps sent and received by a group including multiple accounts using the instant messaging service provided by the server 10. It is a display screen that displays along the lines such as . Further, the input/output unit 23 receives, for example, an operation for designating content to be transmitted on the screen of the talk room.

The control unit 21 performs processing for using various services provided by the server 10 . The control unit 21 transmits and receives content specified by the user to and from the external server 50 and other terminals 20 using, for example, an instant messaging service in SNS (Social Networking Service) provided by the server 10 .

The communication I/F 22 (communication unit) transmits and receives data to and from the server 10 and the like according to instructions from the control unit 21 .

(2) Server Functions As shown in FIG. 1, the server 10 stores menu information 151, menu setting information 152, and the like in the storage unit 15. FIG. Data stored in the menu information 151 and the menu setting information 152 will be described later.

The control unit 11 performs various processes for providing services such as an instant messaging service to the user of the terminal 20, the provider of the external server 50, and the like. For example, the control unit 11 causes the terminal 20 to display various display screens by transmitting information for displaying various display screens to the terminal 20 via the communication I/F 14 .

Further, for example, upon receiving a login request from the user of the terminal 20 and the account of the business operator of the external server 50, the control unit 11 performs user authentication, and performs user authentication. It is stored in association with the server 50. - 特許庁In this case, for example, the control unit 11 may associate and store the account ID of the account, the ID of the terminal 20 or the like, the communication address, or the communication session information.

Further, the control unit 11 groups each user of a plurality of accounts by instant messaging service, for example, and transmits/receives content in the group including the plurality of accounts. Here, grouping refers to, for example, setting a group (talk room) in which each user of a plurality of accounts designated by the user is associated with each other by the operation of the user of the terminal 20 or the like.

In addition, the control unit 11, for example, the account of the user of the terminal 20 (not limited, but an example of a first account) and the account of the business operator of the external server 50 (not limited, but an example of a second electronic device) (This is not a limitation, but an example of a second account.) The information of the menu displayed on the screen of the talk room of the terminal 20 in a different area from the content sent and received by the instant messaging service ( An example of the first information, not a limitation.) to the terminal 20 (an example of the first electronic device, not a limitation.). Here, it is sufficient that the different areas do not overlap at least a part of the menu and the content. This makes it possible to display more appropriate content for each user.

The communication I/F 14 (communication unit) transmits and receives data to and from the terminal 20 and the external server 50 according to instructions from the control unit 11 .

<Processing>
Next, processing of the communication system 1 according to the embodiment will be described. First, the server 10 performs a “menu registration process” for registering a menu for each account of the user of the terminal 20 from the business operator's account of the external server 50 .

Then, the server 10 displays the account of the user of the terminal 20 on the screen of the talk room in the group including the account of the user of the terminal 20 and the account of the business operator of the external server 50 by the account of the business operator of the external server 50. In response, a “menu display process” for transmitting information for displaying the registered menu to the terminal 20 is performed. As a result, a menu image 713 corresponding to the user of the terminal 20 can be displayed in the area 703 of the screen 700 of the talk room, as shown in FIG. 7B and the like, which will be described later.

≪Menu registration process≫
Next, processing for registering a menu of the communication system 1 according to the embodiment will be described with reference to FIGS. 2 to 5. FIG. FIG. 2 is a diagram showing an example of a sequence of processing for registering a menu of the communication system 1 according to the embodiment. FIG. 3 is a diagram showing an example of menu information 151 according to the embodiment. FIG. 4 is a diagram illustrating an example of an image of a menu according to the embodiment; FIG. 5 is a diagram showing an example of menu setting information 152 according to the embodiment.

Before the processing shown in FIG. 2, the server 10 performs user authentication, etc., accepts login from the external server 50, and permits the external server 50 to register a menu.

In the process of step S1, the external server 50 receives an operation from the business operator of the external server 50 for registering various information (hereinafter referred to as "menu information") regarding one menu. Here, the menu information may include, for example, the image of the menu, the size of the menu, the name of the menu, and the information of the text (character string) to be displayed under the menu. Further, the information of the menu includes, for example, one or more areas included in the area of the menu, and a predetermined text specified for each of the one or more areas when an operation such as a tap is performed on the terminal 20. Information of processing such as notifying the external server 50 of data may be included.

Subsequently, the external server 50 transmits a menu registration request to the server 10 (step S2). Here, the registration request includes the menu information set in the process of step S1. Note that the external server 50 may upload the image of the menu to the server 10 in association with the menu ID after being notified of the assigned menu ID in the process of step S5 described later. Then, the server 10 may store the image of the menu in association with the menu ID in a database for storing images in association with the menu ID.

Subsequently, the control unit 11 of the server 10 assigns a menu ID to the received menu information (step S3). Subsequently, the control unit 11 of the server 10 stores the received menu information in the menu information 151 in association with the account ID (bot ID) of the business operating the external server 50 and the assigned menu ID. (Step S4).

In the example of FIG. 3, the menu information 151 includes the account ID of the business operator, and associated with the menu ID, the image of the menu, the size of the menu, the name of the menu, the text (character string) to be displayed under the menu, Areas (positions), designated processes, and the like are stored. The business operator's account ID is identification information of the business operator's account that operates the external server 50 in services such as SNS including the instant messaging service provided by the server 10 . The menu ID is identification information of the menu assigned in step S3. The menu image is an image displayed as a menu. The size of the menu is identification information of the menu on the display screen of the talk room. The menu name is the name set for the menu. The text displayed below the menu is the text displayed at the top of the display screen of the terminal 20 when the menu is displayed on the display screen of the talk room. The area and the specified process are, respectively, an area in the menu and a process to be executed by the terminal 20 when the user of the terminal 20 taps (touches, presses) the area. The specified processing includes, for example, a process of transmitting predetermined text data or the like to the terminal 20 by a communication method other than instant messaging, a process of transmitting predetermined text data or the like to the terminal 20 by an instant message, a predetermined URL ( The operator of the external server 50 may be allowed to specify the process of displaying the website of the Uniform Resource Locator on the terminal 20 .

In the example of FIG. 3, the business operator's account ID is "101" and the menu ID is "001". The menu image is shown to be "Image A". FIG. 4 shows an image 711 of "image A", which is an image of a menu having the business operator's account ID of "101" and the menu ID of "001" in the menu information 151 of FIG. In the example of FIG. 3, the size of the menu is "2500 pixels" in horizontal width and "843" pixels in vertical height, and the name of the menu is " Gender/age selection menu", and the text to be displayed under the menu is "Tap gender and age!". In addition, the menu has, as one of the areas, the coordinates of the upper left corner of the area, which is "0" pixels in the horizontal direction and "0" pixels in the vertical direction from the upper left corner of the area where the menu is displayed, and the width is A region of "1250" pixels and a height of "321" pixels is set. Further, in the menu, it is set that the server 10 notifies the external server 50 of text data "man" as a process to be executed when the user of the terminal 20 taps (touches, presses down) an area. It is shown that In addition, the menu has, as one of the areas, the coordinates of the upper left corner of the area, which is "0" pixels in the horizontal direction and "322" pixels in the vertical direction from the upper left corner of the area where the menu is displayed, and the width is A region of "833" pixels and a height of "522" pixels is set. Further, in the menu, as a process to be executed when the user of the terminal 20 taps (touches, presses down) an area, it is set that the server 10 notifies the external server 50 of text data "twenties". It is shown that

Subsequently, the control unit 11 of the server 10 transmits notification of the menu ID for the menu information to the external server 50 (step S5). Subsequently, the external server 50 transmits to the server 10 a registration request for users of one or more terminals 20 whose menus are to be displayed (step S6). Here, the registration request includes, for example, the menu ID and the user's account ID.

Subsequently, the control unit 11 of the server 10 stores the user's account ID in the menu setting information 152 in association with the account ID of the business operating the external server 50 and the menu ID (step S7). In the example of FIG. 5, the account ID of the user of the terminal 20 is stored in the menu setting information 152 in association with the account ID of the business operator and the menu ID. In the example of FIG. 5, "201", "202", etc. are stored as the account IDs of the users of the terminals 20 that display the menu with the provider's account ID of "101" and the menu ID of "001". there is

<<Menu Display Processing (Part 1)>>
Next, processing for displaying a menu of the communication system 1 according to the embodiment will be described with reference to FIGS. 6, 7A, and 7B. In the following example, after displaying a menu corresponding to the user of the terminal 20 on the screen of the talk room of the terminal 20, the user of the terminal 20 operates the menu to display another menu corresponding to the user of the terminal 20. An example displayed on the room screen will be described. In the following example, first, as shown in FIG. 7A to be described later, for example, for the terminal 20 of a user whose gender and age are not registered in the external server 50, gender, And the image 713 of the menu for designating the era is displayed. Then, when the user of the terminal 20 operates the menu, an image 713 of another menu is displayed in the area 703 as shown in FIG. 7B described later.

FIG. 6 is a diagram showing an example of a sequence of processing for displaying a menu of the communication system 1 according to the embodiment. 7A and 7B are diagrams showing display examples of the screen of the talk room according to the embodiment. Before the process shown in FIG. 6, the control unit 11 of the server 10 performs user authentication, etc., accepts login from the terminal 20, and allows the user of the terminal 20 to use services such as SNS provided by the server 10. shall be permitted.

In the process of step S101, the control unit 21 of the terminal 20 receives from the user of the terminal 20 an operation to display a talk room screen with the account of the external server 50 (not limited, but an example of the second account). Here, the terminal 20 receives an operation of selecting a talk room with an account of the external server 50 from a list of talk rooms, for example. Subsequently, the control unit 21 of the terminal 20 transmits an acquisition request for information on the talk room to the server 10 (step S102). Here, the acquisition request may include the account ID of the terminal 20 user's account (not a limitation, but an example of the first account) and the account ID of the business operator that operates the external server 50 .

Subsequently, the control unit 11 of the server 10 transmits to the terminal 20 the information of the menu according to the account of the external server 50 and the account of the user of the terminal 20 (step S103). Here, the control unit 11 of the server 10 refers to the menu setting information 152 of FIG. 5 and acquires the menu ID associated with the account ID of the business operator included in the acquisition request and the account ID of the user of the terminal 20. do. Then, the control unit 11 of the server 10 refers to the menu information 151 of FIG. 3 and transmits to the terminal 20 the account ID of the business operator and the image of the menu associated with the menu ID. For example, when the account ID of the business operator included in the acquisition request is "101" and the account ID of the user of the terminal 20 is "201", the control unit 11 of the server 10 selects from the menu setting information 152 of FIG. , and get the menu ID of "001". Then, referring to the menu information 151 in FIG. 3, the image, size, name, text to be displayed under the menu, and the like of the menu associated with the business operator's account ID of "101" and the menu ID of "001" are displayed. Information on the areas and the processing specified for each area is sent to the terminal 20 .

Here, if no menu for the user is registered, the control unit 11 of the server 10 may cause the terminal 20 to display a default menu common to each user of the business operator. In this case, the control unit 11 of the server 10 refers to the menu setting information 152 and determines whether or not the account ID of the user of the terminal 20 is stored. Then, when the account ID of the user of the terminal 20 is not stored, the control unit 11 of the server 10 transmits to the terminal 20 the image of the menu set for each business operator's account ID.

Subsequently, the control unit 21 of the terminal 20 displays the menu on the screen of the talk room (step S104). Here, the control unit 21 of the terminal 20 displays the received menu image in the menu display area on the screen of the talk room. In the example of FIG. 7A, the control unit 21 of the terminal 20 displays the display name 701 of the account of the business operator included in the talk room on the screen 700 of the talk room. In addition, the control unit 21 of the terminal 20 displays an icon 702A of the business operator's account and the content sent from the bot of the business operator's account in the area 702 for displaying the content transmitted and received using the instant messaging provided by the server 10. message 702B is displayed. Further, the control unit 21 of the terminal 20 displays the image 711 of "image A" in FIG. 4 in the area 703 for displaying the menu. Further, the control unit 21 of the terminal 20 displays the text 712 "Tap gender and age!" set as the text to be displayed under the menu in FIG. 3 and the keyboard icon 705 in the area 704 under the menu. I am displaying. Note that when the keyboard icon 705 is tapped by the user of the terminal 20, the control unit 21 of the terminal 20 hides the menu and specifies the content to be transmitted using instant messaging below the area 702 ( display the keyboard for input).

Subsequently, the control unit 21 of the terminal 20 receives a tap operation on the menu from the user of the terminal 20 (step S105). Subsequently, the control unit 21 of the terminal 20 transmits information corresponding to the menu operated by the user to the server 10 (step S106). Here, when the area 703A in FIG. 7A is tapped, the control unit 21 of the terminal 20 transmits text data "man" to the server 10 based on the menu information received from the server 10 in step S103. . Also, when the area 703B in FIG. 7A is tapped, the control unit 21 of the terminal 20 similarly transmits text data "twenties" to the server 10 .

Subsequently, the control unit 11 of the server 10 transmits information according to the menu transmitted from the terminal 20 to the external server 50 (step S107). Here, the information includes, for example, the account ID of the user of the terminal 20 and the text data corresponding to the processing set in association with each area by referring to the menu information 151 of FIG. . As a result, the bot or the like of the external server 50 is notified that the menu has been selected by the user of the terminal 20 .

Note that the terminal 20 notifies the server 10 of the coordinates of the position tapped by the user in the display area of the menu. Then, the server 10 may refer to the menu information 151 of FIG. 3 and transmit to the external server 50 the text data or the like corresponding to the process set in association with the area including the coordinates.

Subsequently, the external server 50 determines a menu according to the account ID of the user of the terminal 20 (step S108). Here, the external server 50 determines the second menu to be displayed next on the terminal 20 based on the user tapping the first menu in the display area of the display unit 24 of the terminal 20 .

Further, when the user taps the third menu (not a limitation, but an example of the third information) in the display area of the display unit 24 of the terminal 20, the external server 50 displays the terminal 20 next. A fourth menu to be displayed (not a limitation, but an example of the fourth information) is determined. Thereby, each menu can be changed to a menu in which the user is interested according to the operation of each menu.

For example, when the areas 703A and 703B in FIG. 7A are tapped in order, the external server 50 performs the following operations based on the text data "man" and "twenties" received from the terminal 20 through the operation on the menu. A menu to be displayed on the terminal 20 is determined.

Note that the external server 50 may determine the menu to be displayed next on the terminal 20 based on the instant message received from the terminal 20 . In this case, the external server 50 uses a bot, for example, to send an instant message such as “What is your age and gender?” to the terminal 20 via the server 10 . When the external server 50 receives an instant message such as "I'm a 25-year-old man" from the terminal 20 via the server 10, the external server 50 may determine the meaning of the instant message using AI (Artificial Intelligence).

Subsequently, the external server 50 transmits to the server 10 a request to switch the menu displayed on the terminal 20 to the determined menu (step S109). Here, the switching request may include, for example, the menu ID of the determined menu and the account ID of the user of the terminal 20 .

Subsequently, the control unit 11 of the server 10 transmits the information of the menu specified in the switching request (not a limitation, but an example of the second information) to the terminal 20 (step S110). Here, the control unit 11 of the server 10, for example, refers to the menu information 151 of FIG. Send. As a result, the menu displayed on the screen of the talk room can be changed by the operation of the user of the terminal 20. Therefore, for example, the provider of the external server 50 that provides the user of the terminal 20 with a predetermined service can etc., can be displayed.

Note that the control unit 11 of the server 10 is notified by the display on the display unit 24 of the terminal 20 or the sound emitted by the speaker 26 of the terminal 20 before the menu specified by the switching request is displayed on the terminal 20. Alternatively, information indicating that the menu will be displayed may be transmitted to the terminal 20 . When notified by display on the display unit 24 of the terminal 20, for example and not limitation, it may be displayed like a pop-up in a partial area of the display unit 24 of the terminal 20. FIG. Alternatively, a message may be sent from the server 10 and displayed on the talk room screen of the display unit 24 of the terminal 20 . As a result, the user of the terminal 20 can be notified in advance by display or sound that new information will be displayed, so that the user can perceive that the menu will be changed by operating the menu.

Subsequently, the control unit 21 of the terminal 20 displays the switched menu on the screen of the talk room (step S111). The control unit 21 of the terminal 20 switches the menu in FIG. 7A to a menu as shown in FIG. 7B. In the example of FIG. 7B, an image 713 of the menu after switching is displayed in the menu display area 703 of the talk room screen 700 . Further, the control unit 21 of the terminal 20 displays the text 714 "menu" in the area 704 below the menu. As a result, the operator of the external server 50 can display a menu such as that shown in FIG. 7A for users whose attributes such as gender are not registered in the external server 50, and prompt them to input their attributes. can. For users whose attributes such as gender are registered in advance in the external server 50, and for users who have registered their attributes such as gender by operating the menu in FIG. have obtained. Therefore, it is not necessary to display the menu as shown in FIG. 7B and display the menu for inputting the user's attributes.

Also, the menu image 713 in FIG. 7B has a vertical width (length and height in the vertical direction in FIG. 7B) that is approximately twice as large as the menu image 711 in FIG. 7A. For example, if the vertical width of the menu image 711 in FIG. 7A is "843" pixels and the vertical width is doubled, the vertical width of the menu image 713 in FIG. 7B is "1686". Set to pixels. Note that the control unit 11 of the server 10 can also reduce the size of the menu in response to a request from the external server 50, for example. In this case, for example, if the vertical width of the menu image 711 in FIG. 7A is "843" pixels, the menu may be switched to "562" pixels, which is 2/3 the height. Note that the control unit 11 of the server 10 may change the size of the menu by changing the horizontal width of the menu. By changing the size (size, area) of the menu in this way, it is possible to display a menu that is easy for the user to see, depending on the contents of the menu, for example.

<<Menu Display Processing (Part 2)>>
Next, processing for displaying a menu of the communication system 1 according to the embodiment will be described with reference to FIGS. 8 to 10. FIG. In the following example, after displaying the default menu on the screen of the talk room on the terminal 20, based on the user operating the menu displayed on the display unit 24 of the terminal 20, the user of the terminal 20 An example of displaying another menu corresponding to the request on the screen of the talk room will be described.

In the following example, the control unit 11 of the server 10 first, as shown in FIG. A menu image 911 for displaying a website is displayed. Then, when the user of the terminal 20 operates the menu displayed in the area 901 of the screen of the talk room, the website for registering the account information of the server 10 to the external server 50 is displayed. When the input operation by the user of the terminal 20 on the website is completed, an image 921 of another menu is displayed in the area 901 as shown in FIG. 9B described later.

FIG. 8 is a diagram showing an example of a sequence of processing for displaying a menu of the communication system 1 according to the embodiment. 9A and 9B are diagrams showing display examples of the screen of the talk room according to the embodiment. FIG. 10 is a diagram showing an example of business operator account information 501 according to the embodiment.

The processing from step S201 to step S205 is the same as the processing from step S101 to step S105 in FIG. In the processing of step S203, if the menu for the user is not registered in the menu setting information 152 of FIG. may be displayed on the terminal 20. In the example of FIG. 9A, the control unit 11 of the server 10 displays an image 911 of a menu (default menu) set as a menu common to each user of the provider of the external server 50 in the area 901 for displaying the menu. is displayed on Also, the text 912 of the menu is displayed on the terminal 20 .

In the process of step S1 in FIG. 2, the operator of the external server 50 performs a tap operation on the menu displayed on the display unit 24 of the terminal 20 by the user of the terminal 20. It is assumed that processing for displaying a website of a predetermined URL provided by 50 is set. Then, it is assumed that the user of the terminal 20 performs a tap operation on the menu in the process of step S205.

Subsequently, the control unit 21 of the terminal 20 displays the screen of the website of the predetermined URL (step S206). Subsequently, the control unit 21 of the terminal 20 receives an input operation on the website of the predetermined URL (step S207). In addition, in the website of the predetermined URL or the website to which the website of the predetermined URL has been transitioned, a screen (ID input screen) is displayed. The account ID input on the ID input screen is stored in the item of the account ID of the user of the terminal 20 in the provider side account information 501 shown in FIG.

It should be noted that the external server 50 stores in advance the information of the user of the terminal 20 in the provider side account information 501 shown in FIG. 10 stored in the storage unit. Name, age, sex, address, favorite, and account ID of the user of the terminal 20 are stored in the provider side account information 501 of FIG. 10 in association with the user ID. The user ID is user identification information in the service provided by the provider of the external server 50 . The name, age, gender, and address are the user's age, gender, and address, respectively, for the user ID. A favorite is, for example, a store or the like that is registered as a favorite by the user and operated by the operator of the external server 50 . The name, age, gender, address, and favorite information are information registered by the user on the website provided by the external server 50, for example. The terminal 20 user's account ID is the same as the terminal 20 user's account ID in the menu setting information 152 of FIG.

In the example of FIG. 10, name "Taro Tanaka", age "35", gender "male", and address "address A" are registered in association with the user ID "S0001583". and the account ID of the user of the terminal 20 is unregistered.

When the user of the terminal 20 inputs the user ID and the account ID of the user of the terminal 20 in the service provided by the server 10 on the display screen of the website in the process of step S207, the external server 50 receives the information shown in FIG. The account ID of the user of the terminal 20 is registered in association with the user ID in the provider side account information 501 shown in .

The processing from step S208 to step S211 is the same as the processing from step S108 to step S111 in FIG. Here, in the provider-side account information 501 shown in FIG. 10, the account ID of the user of the terminal 20 is registered in association with the user ID (account linkage is completed). Therefore, in the process of step S208, the external server 50 determines a menu according to the account ID of the user of the terminal 20. FIG.

In this case, the control unit 11 of the server 10 causes the terminal 20 to display the display screen of FIG. 9B including the menu. In the example of FIG. 9B, the control unit 11 of the server 10 causes the terminal 20 to display a menu image 921 and a menu text 922 corresponding to each user of the provider of the external server 50 in the menu display area 901. ing. In addition, in the example of FIG. 9B , the external server 50 transmits the message “cooperation completed” to the terminal 20 after determining the menu in the process of step S208. Therefore, the control unit 11 of the server 10 causes the terminal 20 to display the message 931 . When the account linking is completed, the external server 50 displays, for example, a menu corresponding to the user's purchase history on the website of the business operator of the external server 50 on the menu of the talk room screen of the user's terminal 20. can do.

<<Menu Display Processing (Part 3)>>
Next, processing for displaying a menu of the communication system 1 according to the embodiment will be described with reference to FIGS. 8, 10, 11A, and 11B. In the following example, after the control unit 11 of the server 10 displays the default menu on the screen of the talk room of the terminal 20, the user operates the menu displayed in the display area of the display unit 24 of the terminal 20 to An example of displaying another menu corresponding to the user of the terminal 20 on the screen of the talk room will be described.

In the following example, first, as shown in FIG. 11A to be described later, for example, for the terminal 20 of a user whose favorite store information is not registered in the external server 50, a favorite store is displayed in an area 1101 of the chat room screen. An image 1111 of a menu for displaying a website for registering stores in the external server 50 is displayed. Then, when the user of the terminal 20 operates the menu, the control unit 11 of the server 10 causes the display unit 24 of the terminal 20 to display the website. Then, when the input operation of the user of the terminal 20 on the website is completed, an image 1121 of another menu is displayed in the area 1101 as shown in FIG. 11B described later.

11A and 11B are diagrams showing display examples of the screen of the talk room according to the embodiment. Since the processing sequence described below is the same as the above-described "menu display processing (part 2)", only different portions will be described.

In step S203 of FIG. 8, if no menu for the user is registered in the menu setting information 152 of FIG. The screen may be displayed on the terminal 20 . In the example of FIG. 11A , the control unit 11 of the server 10 causes the terminal 20 to display a default menu image 1111 common to each user of the provider of the external server 50 in the menu display area 1101 . Also, the text 1112 associated with the menu is displayed on the terminal 20 .

Then, in the process of step S207, when the user of the terminal 20 inputs the user ID and the store to be registered as a favorite on the display screen of the website, the external server 50 registers the business operator side account information shown in FIG. In 501, favorite items are registered in association with user IDs.

The external server 50 registers a favorite store in association with the user ID in the business operator side account information 501 shown in FIG. Therefore, in the process of step S208, the external server 50 determines a menu according to the account ID of the user of the terminal 20. FIG.

In this case, the control unit 11 of the server 10 causes the terminal 20 to display the display screen of FIG. 11B including the menu. In the example of FIG. 11B, the control unit 11 of the server 10 causes the terminal 20 to display a menu image 1121 and a menu text 1122 corresponding to each user of the provider of the external server 50 in the menu display area 1101. ing. In addition, in the example of FIG. 11B, external server 50, after determining the menu in the process of step S208, sends a message to terminal 20 saying "Yokohama store has been added to favorites! A shortcut button has been registered in the menu." sending. Therefore, the control unit 11 of the server 10 causes the terminal 20 to display the message 1131 .

(Menu display for each user of the terminal 20 that received the beacon)
Next, processing for displaying a menu of the communication system 1 according to the embodiment will be described with reference to FIGS. 12, 13A, and 13B. In the following example, based on the ID of a beacon received by the terminal 20 (an example of a short-range wireless communication device, not a limitation), the ID of the beacon and other menus corresponding to the user of the terminal 20 are displayed on the terminal 20. An example of displaying on the screen of the talk room of the display unit 24 will be described. As a result, information to be transmitted to the terminal 20 is determined based on the ID information of the beacon, so that the terminal 20 can display a menu including information related to the beacon or information in the vicinity of the beacon.

In the following example, first, an image 1311 of a predetermined menu is displayed in a region 1301 on the screen of the talk room, for example, as shown in FIG. 13A to be described later. Then, when the terminal 20 receives an ID from a predetermined beacon, the ID of the beacon and a menu image 1321 corresponding to the user of the terminal 20 are displayed in the area 1301 as shown in FIG. 13B described later. FIG. 12 is a diagram showing an example of a sequence of processing for displaying a menu of the communication system 1 according to the embodiment. 13A and 13B are diagrams showing display examples of the talk room screen according to the embodiment.

The processing from step S301 to step S304 is the same as the processing from step S101 to step S104 in FIG.

In the process of step S303, the control unit 11 of the server 10 displays the default menu image 1311 common to each user of the business operator of the external server 50 in the menu display area 1301 in the example of FIG. is displayed on Also, the text 1312 of the menu is displayed on the terminal 20 .

Assume that the user carrying the terminal 20 has moved to the vicinity (within a predetermined range) of a beacon installed in a facility such as a store operated by the operator of the external server 50, for example. In this case, in the process of step S305, the control unit 21 of the terminal 20 transmits the beacon hardware ID (beacon ID, ID) (limited is an example of ID information.) is received.

Subsequently, the control unit 21 of the terminal 20 transmits the received hardware ID to the server 10 (step S306). Subsequently, the control unit 11 of the server 10 determines the account ID of the business operator who installed the beacon based on the hardware ID, and combines the hardware ID and the account ID of the user of the terminal 20 with the business operator's account ID. Transfer to the external server 50 (step S307). As a result, the operator can determine the menu to be displayed on the screen of the talk room of the terminal 20 based on the beacon ID or the like. In addition, since the processing determined by the external server 50 is performed, the processing cost for determining the menu on the server 10 can be reduced.

The processing from step S308 to step S311 is the same as the processing from step S108 to step S111 in FIG. In step S<b>308 , the external server 50 determines a menu according to the received hardware ID and the account ID of the user of the terminal 20 .

In this case, the control unit 11 of the server 10 causes the terminal 20 to display the display screen of FIG. 13B including the menu. In the example of FIG. 13B, the control unit 11 of the server 10 causes the terminal 20 to display the beacon hardware ID, the menu image 1321 corresponding to each user, and the menu text 1322 in the menu display area 1301. there is In addition, in the example of FIG. 13B , external server 50 transmits an instant message to terminal 20 after determining the menu in the process of step S208, saying “Thank you for visiting the museum. there is Therefore, the control unit 11 of the server 10 causes the terminal 20 to display the instant message 1323 . Note that displaying the instant message 1323 on the display unit 24 of the terminal 20 is not essential. The processes from step S309 onward may be performed without displaying the instant message 1323 . Alternatively, instead of displaying the instant message 1323, the message may be displayed on the display unit 24 of the terminal 20 on a pop screen, and then the processes after step S309 may be performed.

Note that the control unit 11 of the server 10 may display, on the menu of the terminal 20, an image corresponding to one or more beacons, for example, which are installed at the event venue and whose hardware IDs have been received by the terminal 20. In this case, the control unit 11 of the server 10 transmits images of artists participating in the event to the terminal 20 to be displayed on the menu, for example. Further, when the menu is selected, the control unit 11 of the server 10 may display an advertisement related to the artist, such as an image of a stamp that can be sent by instant message, on the menu.

(Modified example 1 of menu display according to beacon)
The control unit 11 of the server 10 displays a menu on the screen of the talk room based on the length of time the terminal 20 stays near the beacon, which is detected based on the ID information of the beacon received by the terminal 20. Alternatively, the displayed menu may be changed. Accordingly, it is possible to transmit information in which the user is interested according to the user's staying time.

In this case, the terminal 20 transmits the hardware ID to the server 10 when it receives the hardware ID from the beacon, and stops receiving the hardware ID when it stops receiving the hardware ID from the beacon. A notification to that effect is sent to the server 10 . The control unit 11 of the server 10 transfers to the external server 50 the hardware ID transmitted from the terminal 20 and the notification to the effect that the hardware ID is no longer received.

Then, the external server 50 determines whether the terminal 20 stays near the beacon during the period from when the hardware ID is received until when the notification indicating that the hardware ID is no longer received is received. Calculate as hours. Then, when the stay time is equal to or longer than the first threshold value (for example, 5 minutes), the external server 50 displays detailed information about the product displayed near the beacon, or an image such as an advertisement for the product related to the product. Alternatively, determine the menu including the URL and the like. In the case of a menu including a URL, when the user of terminal 20 performs a tap operation on the menu, the website of the URL is displayed on terminal 20 . Then, the control unit 11 of the server 10 transmits to the terminal 20 information for displaying a menu on the screen of the talk room (not a limitation, but an example of the second information). As a result, if the menu was displayed when the hardware ID was received from the beacon by the same process as the menu display process (3) described above, the menu is changed. In this case, the control unit 11 of the server 10 may change the image of the menu and the size of the menu in response to a request from the external server 50, for example. If the menu is not displayed when the hardware ID is received from the beacon, a new menu is displayed.

In addition, when the staying time is equal to or longer than the second threshold value (for example, 30 minutes), the external server 50 makes recommendations including more detailed information about relatively expensive products among the products displayed near the beacon. , or determine a menu including images or URLs of product coupons. Then, the control unit 11 of the server 10 transmits to the terminal 20 information for displaying a menu on the screen of the talk room. In this case, the menu displayed when the stay time is equal to or longer than the first threshold and the menu displayed when the stay time is equal to or longer than the second threshold are different in menu image, size, etc. may be made For example, the size or area of the image of the menu may be larger in the menu displayed when the second threshold or more is reached than in the menu displayed when the first threshold or more is reached. , vertical length, or horizontal length. Further, when the length of stay is equal to or longer than the first threshold, or when the length of stay is equal to or longer than the second threshold, only the size of the menu displayed on the screen of the talk room may be changed.

(Modified example 2 of menu display according to beacon)
The control unit 11 of the server 10 is located near a predetermined beacon, provided by the server 10, or provided by a server different from the server 10. Based on each user of a plurality of terminals 20 having a predetermined relationship in an SNS or the like provided by a server different from the server 10, You may transmit the information of the selected menu to the terminal 20. FIG. Thereby, for example, it is possible to transmit information according to the number of users of the plurality of terminals 20 .

13C and 13D are diagrams showing display examples of the talk room screen according to the embodiment. The control unit 11 of the server 10 may display a menu as shown in FIG. 13 when the hardware ID is received from the beacon by the same process as the menu display process (part 3) described above. In the example of FIG. 13C , the control unit 11 of the server 10 causes the terminal 20 to display the hardware ID of the beacon, a menu image 1332 corresponding to each user, and the like in the menu display area 1331 . Note that in the example of FIG. 13C, the menu image 1332 displays an advertisement text that reads, "Limited to XX store. Special coupons are being distributed to all customers who have 10 or more SNS friends and visit the store!"

Then, the control unit 11 of the server 10, for example, from a plurality of terminals 20 (for example, terminal 20A, terminal 20B, terminal 20C, etc.) with different user accounts, each terminal 20 (terminal 20A, terminal 20B, terminal 20C, etc.) ) within a predetermined time (for example, 5 minutes). Then, the control unit 11 of the server 10 determines whether or not the users of the respective terminals 20 have a predetermined relationship on the SNS or the like provided by the server 10 . If there is a predetermined relationship, the ID of the predetermined beacon and the account ID of the user of each terminal 20 are associated with each other and transmitted to the external server 50 . When the number of users of each terminal 20 associated with a predetermined beacon ID is equal to or greater than a predetermined threshold (for example, 10), the external server 50 uses the account IDs of the users of each terminal 20 to , information such as coupons (not limited but an example of the first information) is distributed.

In this case, if the account of the user of terminal 20B is registered as a friend in the account information of the user of terminal 20A, control unit 11 of server 10 determines that the user of terminal 20A and the user of terminal 20B are in a predetermined relationship. It may be determined that there is
For example, when the user of the terminal 20A and the users of the terminals 20B, 20C, etc. have a predetermined relationship, the control unit 11 of the server 10 controls the users of the terminals 20A, 20B, 20C, etc. may be determined to have a predetermined relationship. Alternatively, the control unit 11 of the server 10, for example, the user of the terminal 20A and the user of the terminal 20B have a predetermined relationship, and the user of the terminal 20B and the user of the terminal 20C have a predetermined relationship. When the user of the terminal 20C and the user of the terminal 20D have a predetermined relationship, it is determined that the users of the terminals 20A, 20B, 20C, and 20D have a predetermined relationship. may As a result, for example, when 10 users who are friends on the SNS of the server 10 go to a predetermined restaurant or the like, it is possible to acquire a coupon or the like for the restaurant or the like.

When a coupon or the like is acquired, the control unit 11 of the server 10 displays, for example, the display screen shown in FIG. 13D. In the example of FIG. 13D , the control unit 11 of the server 10 causes the terminal 20 to display a menu image 1342 and the like in a menu display area 1341 . In the example of FIG. 13D, an image 1342 of the menu displays a coupon message "Congratulations! Limited to XX stores. Get a bowl of ramen for free! Please show it to the clerk at checkout."

The control unit 11 of the server 10 may transmit menu information based on a plurality of users to the respective terminals 20 of the plurality of users when a plurality of predetermined users are positioned near a predetermined beacon. . As a result, for example, when a plurality of prescribed users gather at a prescribed location, it is possible to transmit menu information suitable for the plurality of users.

In this case, when the controller 11 of the server 10 receives predetermined beacon IDs from the terminals 20 of a plurality of users preset by the external server 50, the control unit 11 receives a plurality of menu information designated by the external server 50. to the terminal 20 of the user. As a result, for example, when a tap operation is performed on a menu, a website with a predetermined URL is displayed on the terminal 20, and when predetermined members gather in a predetermined conference room, a meeting held between the members can be held. It is possible to enable the material to be displayed on the terminal 20 .

(First modification)
Based on a request from the external server 50, the control unit 11 of the server 10 may cause the terminal 20 to display either the menu or the keyboard. Thereby, the provider of the external server 50 can display either the menu or the keyboard on the screen of the talk room of the terminal 20 at desired timing. Therefore, for example, input operations by the user of the terminal 20 can be made easier according to the context of instant messages that have already been sent and received.

In this case, for example, when the external server 50 sends an instant message to the user of the terminal 20 requesting an input using a menu or keyboard, the external server 50 requests the terminal 20 to display either a menu or a keyboard of a predetermined type. is added to the instant message as metadata and transmitted to the server 10 .

Based on the request, the control unit 11 of the server 10 transmits to the terminal 20 either a request to display a menu on the screen of the talk room of the terminal 20 or a request to display a keyboard of a predetermined type. Then, the control unit 21 of the terminal 20 displays either a menu or a predetermined type of keyboard on the screen of the talk room according to the received request.

14A and 14B are diagrams showing display examples of the talk room screen according to the embodiment. In the example of FIG. 14A , the control unit 11 of the server 10 causes the terminal 20 to display a menu image 1411 in the menu display area 1401 . Further, since the user of the terminal 20 tapped the left half area 1411A in the image 1411, the control unit 21 of the terminal 20 performs the process specified by the external server 50 for the area 1411A, "I want to know the shipping fee. ' is sent as an instant message 1421.

Then, as shown in FIG. 14B, when the external server 50 receives the instant message 1421, the external server 50 transmits an instant message 1422 stating, "Shipping fee! Please tell me your zip code!" Also, a request is sent to the server 10 to cause the terminal 20 to display a numeric input type keyboard. Therefore, the control unit 11 of the server 10 hides the menu and causes the terminal 20 to display a numeric input type keyboard 1412 in the area 1402 as shown in FIG. 14B.

(Second modification)
Based on a request from the external server 50, the control unit 11 of the server 10 may display the menu on the terminal 20 by switching between display and non-display of the menu. Thereby, the operator of the external server 50 can display or hide the menu on the screen of the talk room of the terminal 20 at desired timing. Therefore, for example, input operations by the user of the terminal 20 can be made easier according to the context of instant messages that have already been sent and received.

In this case, for example, the external server 50 may send a request to the terminal 20 to display the menu when sending an instant message to the user of the terminal 20 requesting an input in the menu.

Based on the request, the control unit 11 of the server 10 transmits to the terminal 20 either a request to display the menu on the screen of the talk room of the terminal 20 or a request to hide the menu. Then, the control unit 21 of the terminal 20 switches between display and non-display of the menu on the screen of the talk room according to the received request.

15A and 15B are diagrams showing display examples of the talk room screen according to the embodiment. In the example of FIG. 15A, the control unit 11 of the server 10 causes the area 1500 to display the game images 1521 and 1522 transmitted from the bot of the account of the business operator of the external server 50, and the menu is Make it invisible.

Then, as shown in FIG. 15B, the external server 50 transmits an instant message 1523 stating "You won 36 to 28! Congratulations!" when the game is settled. Also, a request for displaying a predetermined menu corresponding to the user of the terminal 20 on the terminal 20 is transmitted to the server 10 . Therefore, the control unit 11 of the server 10 displays a menu image 1511 in the area 1500 as shown in FIG. 15B.

(Third modification)
In the above example, an example of a talk room screen in a group including an account of the terminal 20 and an account of the external server 50 has been described. The control unit 11 of the server 10 displays the screen of the talk room in the group including the accounts of the plurality of terminals 20 and the account of the external server 50, as in the above-described example. You may make each terminal 20 display the menu according to. As a result, for example, when instant messaging with a plurality of users, the bot of the external server 50 can display a menu for each user to facilitate purchase of products and services.

(Fourth modification)
The control unit 11 of the server 10 may include information related to the pre-change menu in the post-change menu. As a result, the provider can display the information that the user is interested in on the menu before the change and the menu after the change.

In this case, for example, the control unit 11 of the server 10 displays an advertisement for a product or the like on the menu before the change, and when the user of the terminal 20 performs a tap operation on the area for the product or the like, the product or the like is displayed on the menu after the change. You may display the coupon for discounting .

16A to 16C are diagrams showing display examples of the screen of the talk room according to the embodiment. In the example of FIG. 16A, the control unit 21 of the terminal 20 displays the display name 1601 of the account of the business operator included in the talk room on the screen 1600 of the talk room. In addition, the control unit 21 of the terminal 20 displays a product advertisement image 1604 in a menu display area 1603 below the area 1602 that displays content transmitted and received using instant messaging provided by the server 10. ing.

When the advertisement image 1604 is tapped on the display screen of FIG. 16A , the display screen of FIG. 16B may be displayed based on the menu information selected by the external server 50 and distributed from the server 10 . In the example of FIG. 16B, the control unit 21 of the terminal 20 displays an image 1611 including a product coupon related to the product advertisement image 1604 in the menu display area 1603 .

Further, the control unit 11 of the server 10 may include at least information about the menu before the change in the menu after the change. As a result, it is possible to display the pre-change menu on the post-change menu while adding information that interests the user to the pre-change menu.

In this case, for example, the control unit 11 of the server 10 displays an advertisement for a product or the like on the menu before the change, and when the user of the terminal 20 performs a tap operation on the area for the product or the like, the menu after the change displays the advertisement before the change. While maintaining the menu area of , coupons for discounting products may be displayed in the upper area of the area. In this case, when the advertisement image 1604 is tapped on the display screen of FIG. 16A, the display screen of FIG. 16C may be displayed based on the menu information selected by the external server 50 and distributed from the server 10. . In the example of FIG. 16C , the control unit 21 of the terminal 20 displays an image 1623 including a product advertisement image 1604 and a product coupon image in a menu display area 1622 .

(Fifth modification)
The control unit 11 of the server 10 may transmit to the terminal 20 a menu whose size to be displayed on the terminal 20 is determined based on the account of the user of the terminal 20 . As a result, for example, a menu having a display size corresponding to the attribute of the account can be displayed on the screen of the talk room of the terminal 20 .

In this case, the control unit 11 of the server 10 transmits to the terminal 20 the information of the display size of the menu determined by the bot of the external server 50 according to the attribute of the account of the user of the terminal 20 . In this case, for example, if the user is young, the control unit 11 of the server 10 may cause the display unit 24 of the terminal 20 to display a menu of a relatively small size because the user is considered to have relatively good eyesight. . Conversely, if the user is an elderly person, there is a high possibility that the user has poor eyesight or presbyopia, so a larger size menu may be displayed on the display unit 24 of the terminal 20 compared to the case of a young person. . In addition, for example, when the frequency of the user's purchase of the product of the business operator of the external server 50 is relatively high, the control unit 11 of the server 10 selects the business operator more than a predetermined number of times (10 times as an example, not limited). When a product or the like is purchased, the terminal 20 may display a menu with more options or a larger size than is normally displayed.

(Sixth modification)
The control unit 11 of the server 10 may change the menu not only when the user of the terminal 20 operates the menu, but also at a predetermined timing. The control unit 11 of the server 10 may change the menu on the screen of the talk room, for example, when the screen of the talk room is closed by the user of the terminal 20 or when the screen of the talk room is opened. . As a result, a new menu can be displayed on the terminal 20 when the talk room screen is displayed next time.

Further, the control unit 11 of the server 10 may change the menu on the talk room screen, for example, while the talk room screen is not displayed. In this case, the control unit 11 of the server 10 includes the account of the business operator and the account of the user of the terminal 20 based on, for example, an event such as a campaign by the business operator, an operation on the website of the business operator, or the like. You may change the menu on the screen of the talk room. As a result, a new menu can be displayed on the terminal 20 when the talk room screen is displayed next time.

<Effects of Embodiment>
According to at least some of the embodiments described above, in a partial area of the screen of the chat room displaying content sent and received by a group including a first account and a second account of the instant messaging service by the instant messaging service, A menu is displayed based on the first account and the second account. This makes it possible to display more appropriate content to each user. In addition, this reduces the number of times the terminal 20 is operated and the number of times the terminal 20 communicates with the server 10, so that the load on the terminal 20 and the server 10 can be reduced as a result.

Although the embodiments of the present disclosure have been described with reference to drawings and examples, it should be noted that those skilled in the art can easily make various variations and modifications based on the present disclosure. Therefore, it should be noted that these variations and modifications are included within the scope of this disclosure. As a non-limiting example, the functions included in each means, each step, etc. can be rearranged so as not to be logically inconsistent, and a plurality of means, steps, etc. can be combined into one or divided. is possible. Also, the configurations shown in the respective embodiments may be appropriately combined.

1 communication system 10 server 11 control unit 15 storage unit 151 menu information 152 menu setting information 20 terminal 21 control unit 50 external server 501 provider side account information

Claims (16)

An information processing method for an information processing device that provides an instant messaging service,
grouping a first account and a second account of the instant messaging service;
transmitting to or receiving from the first electronic device content to be displayed on the first electronic device associated with the grouped first account;
transmitting to the first electronic device a first menu displayed in a region different from the content and selected based on the first account and the second account;
Based on the selection of the first menu by the user of the first electronic device, a second menu corresponding to the execution result of the process corresponding to the selected first menu is transmitted to the first electronic device. 1 Display on the electronic device . The information processing method according to claim 1,
when the first menu is selected by the user of the first electronic device, transmitting the selection of the first menu to the second electronic device associated with the second account;
Based on the transmission of the first menu to the second electronic device, the second menu at least partially different from the first menu is transmitted to the first electronic device. The information processing method according to claim 2,
The second menu is a menu in which the size of the first menu displayed on the first electronic device is changed. The information processing method according to claim 2,
The second menu is a menu related to the first menu . The information processing method according to any one of claims 2 to 4,
The second menu is a menu including the first menu and information related to the first menu . The information processing method according to any one of claims 2 to 5,
Information, which is displayed before the second menu is displayed on the first electronic device and indicates that the second menu is to be displayed, is transmitted to the first electronic device. The information processing method according to any one of claims 1 to 5,
The first menu having a size to be displayed on the first electronic device is determined based on the first account is transmitted to the first electronic device. The information processing method according to any one of claims 1 to 7,
The first electronic device receives from the short-range wireless communication device and transmits to the first electronic device the second menu selected based on the ID information of the short-range wireless communication device transmitted from the first electronic device. do. The information processing method according to claim 8,
receiving ID information of the short-range wireless communication device from the first electronic device;
transmitting the received ID information to the second electronic device associated with the second account;
The second menu is selected by the second electronic device based on the ID information and the first account. The information processing method according to claim 8 or claim 9,
The second menu , which is at least partially different from the first menu , is displayed on the first electronic device based on the length of time that the first electronic device stays near the near field communication device, which is detected based on the ID information. Send to The information processing method according to claim 9,
associate the ID information with the first account and transmit it to the second electronic device;
The second menu selected based on the number of accounts sent in association with the ID information is transmitted to the first electronic device. The information processing method according to any one of claims 1 to 11,
transmitting to the first electronic device a third menu different from the first menu , which is displayed in an area different from the content and is selected based on the first account and the second account;
When the first menu is selected by the user of the first electronic device, the selection of the first menu is transmitted to the second electronic device associated with the second account, and the first menu is selected. When the second menu at least partially different is transmitted to the first electronic device, and the third menu is selected by the user of the first electronic device, the second menu is notified that the third menu has been selected. A fourth menu , which is at least partly different from the third menu , is transmitted to the first electronic device. The information processing method according to any one of claims 1 to 12,
the first account is an account of a user who uses a service provided by a second electronic device associated with the second account;
The first menu is set by the second account. The information processing method according to any one of claims 1 to 13,
Based on the selection of the first menu by the user of the first electronic device, an ID input screen for using the service of the second electronic device associated with the second account is displayed, and the displayed input. The second menu selected based on the ID of the first account input on the screen is transmitted to the first electronic device. An information processing device that provides an instant messaging service,
a controller for grouping a first account and a second account of the instant messaging service;
a communication unit that transmits to or receives from the first electronic device content displayed on the first electronic device associated with the grouped first account;
The communication unit transmits to the first electronic device a first menu displayed in an area different from the content and selected based on the first account and the second account, and the user of the first electronic device on the basis of the selection of the first menu by transmitting to the first electronic device a second menu corresponding to the execution result of the process corresponding to the selected first menu and causing the first electronic device to display the second menu. . A program to be executed by a computer of an information processing device that provides an instant messaging service,
a process of grouping a first account and a second account of the instant messaging service;
a process of transmitting to or receiving from the first electronic device content displayed on the first electronic device associated with the grouped first account;
a process of transmitting to the first electronic device a first menu displayed in a region different from the content and selected based on the first account and the second account;
Based on the selection of the first menu by the user of the first electronic device, a second menu corresponding to the execution result of the process corresponding to the selected first menu is transmitted to the first electronic device. 1 to execute a process of displaying on an electronic device .

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