JP7242365B2 - Corpse hotel management system - Google Patents

Description

The present invention relates to a mortuary hotel operating system for providing mortuary services.

In recent years, particularly in urban areas, the period from death to cremation tends to be prolonged due to congestion of crematoriums and funeral halls. In addition, due to changes in housing conditions, there are an increasing number of cases where the body cannot be kept at home while waiting for cremation. As a solution to such problems, interest in the mortuary business has increased in recent years.

A corpse hotel is a facility where corpses are stored in an appropriate environment for a long period of time. The most common method of preserving a corpse is to place dry ice in the coffin and replace it every day, but it is known that long-term cooling with dry ice is costly.

As equipment suitable for long-term preservation of corpses, for example, Patent Document 1 discloses a multi-corpse preservation apparatus capable of preserving a plurality of corpses in an unfrozen state (below-freezing non-frozen state).
This device circulates cold air inside an insulated storage compartment to keep the interior space at a minus temperature, while emitting static electricity (electrostatic waves) in the interior space, giving water molecules fine electronic vibrations. ,
To preserve a corpse enshrined in an environment below freezing without freezing.

JP 2019-024874 A

Hitherto, companies that provide temporary custody of corpses have been limited to specialized funeral companies, namely, funeral homes, funeral homes, and crematoriums. However, due to longer storage periods, advances in preservation technology, and the diversification of funerals due to the end-of-life boom, companies that had no connection with funerals until now are beginning to show interest in the mortuary business. In the future, there will be no direct involvement in funerals, such as equipment vendors who provide and maintain cooling equipment, mediators who introduce and mediate various services via portal sites, and real estate agents who are interested in land utilization. Contractors are expected to become involved in the operation of corpse hotels. When a plurality of multi-industrial companies are involved in the operation, it is necessary to have a mechanism for efficiently referring to the information related to the use of the corpse hotel and sharing the information among the companies.

Here, when traders of various industries are involved in the operation, the purpose of referring to the usage information is not necessarily the same for each trader. For example, a contractor directly involved in a funeral service may refer to usage information to ensure that the body was delivered and removed on the correct date. Vendors who act as the point of contact for usage applications refer to usage information for the purpose of issuing invoices, and vendors participating in the operation for the sole purpose of earning profits refer to usage information to confirm operating rates and sales. be. Alternatively, a contractor involved in security at a corpse hotel may check usage footage to prevent unauthorized use.

The present invention proposes a mechanism for centrally managing the usage information of the corpse hotel and providing it in an easy-to-use format when a plurality of companies in various industries cooperate to operate the corpse hotel as described above. do.

The present invention is a mortuary hotel operating system for providing mortuary services. In the mortuary service, first, at least one operator involved in the operation of the mortuary hotel registers a plurality of funeral service providers as contractors of the mortuary hotel. Here, the term "funeral company" means a company directly involved in funerals, and includes funeral homes as well as funeral homes. On the other hand, the operator selects one funeral company from among a plurality of funeral companies and mediates it to the person requesting the funeral. A registered and mediated funeral service provider performs or arranges the loading and unloading of a corpse to and from a mortuary hotel, and pays a usage fee to the operator when using the mortuary hotel.

In providing the above-mentioned mortuary service, the corpse hotel management system collects information related to the use of the corpse hotel and transfers it to a computer under the management of the operator. and a usage information management means for centrally managing the received information.

As the usage information collecting means, it is preferable to include, for example, a monitoring device and a usage registration terminal as described below. Further, it is preferable that the usage information management means includes usage history storage means and browsing display means as described below.

The monitoring device is, for example, a video camera or the like installed near the entrance of the corpse hotel, and monitors and records the transportation of the corpse into and out of the corpse hotel. It is desirable to monitor both loading and unloading, but monitoring of only one of them is also possible.

The use registration terminal is a personal computer, a tablet, or the like installed near the entrance of the hotel for the corpse, and registers information relating to the use of the hotel for the corpse as use registration information. Here, the information related to use is, for example, the name of the contractor, the name of the user, the start date of use, the end date of use, and the like. The use registration information is registered, for example, by performing a predetermined input operation on the input screen.

The usage history storage means and the browsing display means are implemented as programs on a computer under the control of one of the companies involved in the management of the hotel for corpses. The usage history storage means stores the information acquired by the monitoring device and the usage registration information acquired by the usage registration terminal in a predetermined recording medium as a usage history of the hotel for the corpse. The browsing display means provides the information stored in the recording medium in a browsable format. It is preferable that the browsing display means be a website or the like that can restrict browsing by, for example, login authentication.

Moreover, it is preferable that the corpse hotel management system comprises aggregating means for aggregating usage histories for each reference purpose based on the usage histories stored in the recording medium. At this time, it is preferable that the aggregated result is saved in the same recording medium as the usage history was recorded. Here, "for each purpose of reference" means that the purpose of referring to the usage information differs depending on the industry and each business operator.
It means to provide aggregated results required by each trader.

According to the corpse hotel operating system of the present invention, information relating to the use of the corpse hotel is automatically collected, centrally managed, and shared among businesses that operate or use the corpse hotel.
By sharing the usage information and making it possible to refer to it as needed, the corpse hotel can be operated efficiently.

FIG. 10 is a diagram showing the positioning of the corpse hotel; FIG. 10 is a diagram illustrating the relationship between vendors when multiple vendors are involved in the operation of a corpse hotel; It is a figure for demonstrating the management of a corpse hotel. It is a figure which shows the structural example of a corpse hotel management system. It is a flowchart which shows the flow of utilization of a corpse hotel. It is a figure which shows an example of the master registration screen which registers contract content. It is a figure which shows an example of a use registration screen. FIG. 10 is a diagram showing an example of a list display screen of usage histories. It is a figure which shows an example of the individual display screen of a usage log|history. FIG. 11 is a diagram showing an example of a display screen for displaying usage history total results;

Specific modes for carrying out the present invention will be described below. First, the position of the corpse hotel will be explained with reference to FIG.

Arrow R0 is the transportation route of a corpse in a conventional funeral. In a conventional funeral, the corpse of the deceased is transported from the place of death (hospital, facility, etc. 2) to the deceased's house 3, transported from the deceased's house 3 to the funeral hall 4 where the funeral is held, and after the funeral is over, the funeral hall 4. It is common to transport from the crematorium 5 to the crematorium 5.

On the other hand, in recent years, there have been an increasing number of cases in which the corpse is transported along a route other than the transport route R0. For example, due to the management rules of the condominium, it is not possible to carry the body to the deceased's house 3,
There are cases where the body is directly transported from the facility 2 to the funeral hall 4, and cases where the ceremony is not performed at the funeral hall 4 and the deceased's house 3
There is a case where the body is directly transported from the crematorium 5 to the crematorium 5.

The corpse hotel 1 is positioned as a temporary reception destination when the reception destination is not ready on each transport route and a waiting time of 24 hours or more occurs. As indicated by a transportation route R1, bodies are brought into the hotel 1 for corpses from various places such as a hospital/facility 2, a deceased's house 3, and a funeral home 4. Also, as indicated by the transport route R2, the corpse carried out from the corpse hotel 1 is transported to various places such as the deceased's house 3, the funeral home 4, the crematorium 5, and the like. Further, when the corpse hotel 1 is operated as an independent facility separated from the funeral hall and the crematorium, the number of funeral halls and crematoriums to which bodies are transported is not limited to one.

In corpse hotels, the sources and destinations of corpses are diverse, as described above. In addition, it is not uncommon for the use of corpse hotels to be decided in haste in the midst of confusion due to sudden death. Furthermore, the deceased, who is a user of the corpse hotel, cannot identify himself/herself unlike a guest of a general hotel. For this reason, the operation of corpse hotels requires careful management of entry and exit so that corpses are not mixed up or transported incorrectly.

It is possible for a funeral home to operate a hotel on its own, but depending on the scale, the cost of setting it up is high.

FIG. 2 is a diagram exemplifying the relationship between companies when a plurality of companies are involved in the operation of the corpse hotel. The mediator 6 listens to the funeral requester 9 (bereaved family or the deceased before death) about their wishes regarding the funeral, works out a funeral plan together, and selects the desired funeral plan from the affiliated funeral company 8 and the funeral hall 4. Select and mediate a funeral company that can be realized. A facility supplier 7 secures land, builds a corpse hotel, and continuously maintains and manages the corpse preservation facilities in the hotel after construction.

In the example shown in the figure, a brokerage company 6 and a facility company 7 serve as the management bodies of a corpse hotel, and provide mortuary services through a funeral home 8 and a funeral home 4 . The corpse is transported by a mortuary transporter of the funeral home 8 or the funeral home 4, or by a body transporter arranged by the funeral home 8 or the funeral home 4. When using a corpse transporter, the arrangement may be made by the mediator 6 or the equipment supplier 7 .

In providing the mortuary service, the intermediary company 6 has an affiliated funeral company 8 and a funeral home 4
And sign a contract to use the corpse hotel. When the usage contract is concluded, the contractor is issued a password for using the corpse hotel management system, which will be described later. By limiting the use of the mortuary hotel to the funeral homes and funeral homes that have concluded a use contract, and by predetermining the use conditions in the contract, it is possible to respond to sudden requests for use. Furthermore, by limiting the carrying in and out of the corpse to and from the corpse hotel to contractors and their related parties, it is also to prevent the corpse hotel from being illegally used.

FIG. 3 is a diagram for explaining the operation of the corpse hotel. Upon receiving a funeral request from a funeral client 9, an intermediary agent 6 mediates a funeral company 8, and a funeral contract is concluded between the funeral client 9 and the funeral company 8. - 特許庁When the funeral home 8 determines that the corpse hotel 1 is necessary, the corpse is transported from the transportation source to the corpse hotel. The corpse may be transported by the person in charge of the funeral home 8 or by a carrier 81 arranged by the funeral home 8 . When the hotel for the corpse is used, the operator of the hotel for the corpse (the agent 6 and the equipment supplier 7) charges the funeral company 8 for a usage fee, and the funeral company 8 pays the usage fee to the operator. The profits earned by the operator are distributed among the operators involved in the operation.

Here, in order for the operator to bill the usage fee, it is necessary to accurately grasp the users of the corpse hotel, the date of use, the number of days of use, and the like. It is not impossible to collect and manage the usage information of the corpse hotel manually, but in order to improve the efficiency of the operation of the corpse hotel, some kind of system is needed for the operator to grasp the usage situation of the corpse hotel. is necessary.

FIG. 4 shows an outline of a corpse hotel operating system in one embodiment of the present invention. The corpse hotel operating system 10 includes a monitoring device 11 and a usage registration terminal 12 installed in the corpse hotel 1.
, and a history management device 15 managed by the mediation company 6 or the equipment company 7 . The monitoring device 11, the usage registration terminal 12 and the history management device 15 are connected via a network such as the Internet.

A monitoring device 11 installed in the corpse hotel 1 monitors the loading and unloading of the corpse into and out of the corpse hotel.
It is an apparatus for recording images, and includes a video camera, a disk for recording images of the video camera, and a communication function for transferring the images recorded on the disk to the history management device 15 via a network. A plurality of video cameras are desirably installed near the entrance of the corpse hotel 1 so that high-definition images can be obtained to the extent that the face of the corpse transporter can be identified. Video transfer is performed in real time or periodically at predetermined intervals.

The use registration terminal 12 is a personal computer or tablet terminal equipped with a display screen and an input interface, and has a built-in program for realizing the functions described below. The usage registration terminal 12 displays an input screen for the contractor (funeral company, funeral home, etc.), user name (name of the deceased), usage start date, usage end date (scheduled date), etc., and information entered on the screen is displayed. is saved as user registration information.

When usage registration is completed, the usage registration terminal 12 outputs a name tag label on which the user's (deceased's) name, usage start date, and usage end date are described to a label printer connected to the terminal. The output name tag label is attached to the chest of the corpse, and the corpse is identified and managed by the name tag label in the corpse hotel. The use registration terminal 12 transfers the saved use registration information to the history management device 15 in real time via the network.

Facilities of the corpse hotel 1 include a monitoring device 11 and a user registration terminal 12, as well as a corpse storage box 1
3 and 14 meeting rooms. The corpse storage box 13 is a storage box insulated from the external environment, and is provided with racks for enshrining a plurality of corpses inside. Also, corpse storage room 1
3 is equipped with cooling equipment to keep the interior space at a minus temperature and equipment that emits static electricity (electrostatic waves) into the interior space and gives electronic micro vibrations to water molecules. The corpse can be stored without freezing. The detailed configuration of the corpse storage box 13 is disclosed in Japanese Unexamined Patent Publication No. 2
019-024874.

Visiting room 14 is a space for bereaved families and other related parties who wish to see the corpse.
A coffin for one person is provided with non-cryopreservation facilities equivalent to the mortuary cabinet 13. When visiting the bereaved family, the corpse is moved from the corpse storage room 13 to a coffin for one person, and the coffin is carried to the visiting room.

On the other hand, the history management device 15 is a computer connected to the network,
Alternatively, it is installed in the company premises of the equipment supplier 7 . However, since the installation location is not particularly limited, a rental server or the like may be used. The history management device 15 incorporates a program for causing the computer to function as a usage history storage means 16, a master registration means 17, an aggregation means 18, and a browsing display means 19, which will be described below.

The usage history storage means 16 registers the images and usage registration information transferred from the hotel of the corpse separately or in association with each other in the database 20 constructed in advance as the usage history information of the hotel of the corpse. The master registration means 17 displays a master registration screen, which will be described later, and registers in the database 20 the contract details entered on the screen, such as the contractor's name, the password for browsing, and the usage fee per day (usage unit price). . On the master registration screen, if the corpse hotel is operated by multiple vendors, each commission rate (that vendor's share of the overall revenue)
can also be registered.

Aggregation means 18 aggregates billed amounts and sales amounts based on usage history information and master-registered contract details. In the tabulation for the purpose of issuing bills, the usage history is tabulated for each funeral home and funeral home that is the contractor, and the amount billed for each month is calculated. In the tally for the purpose of confirming the yield of the operation of the corpse hotel, the usage history is aggregated for each hotel, and the monthly sales amount and yield are calculated. In addition, when the corpse hotel is operated by a plurality of traders, the profit of each trader is calculated after totaling all usage histories. Aggregation results are stored in a database and updated periodically.

The browsing display means 19 is a means for making the information stored in the database available for browsing via the Internet, and is specifically implemented as a website. On the login screen of the website, the input of the ID and password registered on the master registration screen is required.

When login authentication is completed, surveillance images, usage registration information, various tally results, etc. are displayed on the browser screen of the viewer's terminal. However, the contents and format of the information that can be viewed differ from one reader to another. For example, the agent 6 and the equipment supplier 7 who operate the corpse hotel can browse all the information, but the person in charge of the funeral company 8 and the funeral home 4 can only use the information of the corpse for which he or she has registered for use. cannot be viewed.

FIG. 5 is a flow chart showing the flow of use of the corpse hotel in relation to the operation of the system. As described above, a prior contract is required in order to use the corpse hotel, and master registration is performed at the stage when the contract is concluded (S101).

When starting to use the corpse hotel, the person carrying the corpse performs a check-in operation at the use registration terminal 12 (S102). The usage registration information input by the check-in operation is transferred to the history management device 15 and recorded as a usage history (S103). When the use of the corpse hotel ends, the person carrying out the corpse performs a check-out operation at the user registration terminal (S104). When the checkout operation is performed, the information of the user who has checked out is transferred to the history management device 15, and the checkout is recorded as the usage history (S105).

Aggregation of usage history is automatically performed by the system on a preset day of the week or the like. however,
It is also possible to allow the totalization process desired by the viewer to be performed manually. (S106). After the usage history totalization in step S106 is performed, not only the collected individual usage histories,
The tallied result can also be browsed (S107).

FIG. 6 is a diagram showing an example of a screen for performing master registration in step S101. The master registration screen 21 is provided with frames 31 to 37 for inputting an ID, contractor name, password, contact information of the contractor, basic charge (usage unit price), and commission rate. After inputting each item, when the registration button 22 arranged at the bottom of the screen is clicked, the master registration is completed, and a line of input frames for new registration is added on the screen.

The ID 31 and password 33 set on the master registration screen 21 are used for login authentication when browsing usage information. The basic usage fee 35 and the commission rate 36 are used for calculation at the time of aggregation.

A stop check button 38 is used to stop the use of the corpse hotel management system for the contractor whose contract has ended. By temporarily stopping the use by checking the stop check button 38, it is possible to reduce the burden of registration input when the contract is concluded again.

FIG. 7 is a diagram showing an example of a usage registration screen displayed by the usage registration terminal 12 at the time of check-in in step S102. On the usage registration screen 23, the usage number 41 that is automatically given, the contractor name, the user name, the contact information of the main mourner, the carrier in charge of transportation, the usage start date, the usage end date, the number of usage days, the basic usage fee, the total Frames 32, 35, 42-49 are arranged for inputting or displaying the amount and remarks.

In the contractor name input frame 32, names of contractors who have been master-registered are displayed as a drop-down list. In the drop-down list, it is not possible to select a vendor that is not registered as a master or a vendor whose stop button is checked. When the contractor name is selected, the amount of the basic usage fee registered in the master registration of the contractor is displayed in the basic usage fee input frame 35 .

In the use start date and use end date input frames 45 and 46, the dates are displayed in a list or calendar, and the start date and end date can be registered by a selection operation. When the usage start date and usage end date are entered, the number of usage days is automatically displayed in the number of usage days input frame 47, and the total amount automatically calculated from the number of usage days and the basic usage fee in the frame 35 is displayed in the frame 48. to be displayed. After entering the contractor name, user name, start date of use, and end date of use, when button 22 to the confirmation screen on the screen is clicked, the display switches to the confirmation screen, and when the confirmation button on the confirmation screen is pressed, User registration is completed.

FIG. 8 is an example of a screen displayed by the browsing display means 19, which is a screen displaying a list of usage histories. This usage history list display screen 25 includes, for each usage, usage number 41, contractor name 32, usage start date 45, usage end date 46, number of usage days 47, user name 42, delivery company 44, basic A usage fee 35 and a total amount 48 are displayed side by side, and a display button 26, a correction button 27, and a delete button 28 are displayed at the right end of each column.

When the display button 26 is clicked, a usage history individual display screen 29 as shown in FIG. 9 is displayed. On the individual display screen 29, the contents registered on the usage registration screen 23 are displayed as they are.

When the correction button 27 is clicked, a correction screen having the same specifications as the use registration screen 23 displayed by the use registration terminal appears. In each item frame of the correction screen, the previously registered contents are displayed in an editable state. Edit the item you want to modify and click the Confirm button on the screen to
The user registration information recorded in the database is updated to the corrected content.

When the delete button 28 is clicked, the display of the corresponding column disappears from the screen, and at the same time the corresponding information is deleted from the usage registration information recorded in the database.

FIG. 10 shows another example of the screen displayed by the browsing display means 19. As shown in FIG. The screens of FIGS. 8 and 9 display the information stored by the usage history storage means 16 in a format that is almost unchanged, while the screen shown in FIG. This is the screen for

On the sales summary screen 60, the usage history is classified for each contractor, and not only the total amount of usage fees, but also the commission rate of the agency 6 and the commission calculated by the commission rate, that is, the sales amount of the agency, are displayed. be done. The total number of days of use, the total usage fee, and the total commission are aggregated for each contractor and displayed in a subtotal column 61, and the total number of days, total usage fee, and total commission for which the subtotals 61 for the three companies are aggregated are displayed in the total column 62. be done.

The information displayed on the sales summary screen 60 can be output as data in Excel format by clicking an Excel output button 63 on the screen. The output Excel data can be imported into other software and utilized for issuing invoices and monthly sales management.

The screen exemplified in FIG. 10 is suitable when the purpose of referring to usage information is to confirm the sales of the agency 6, but the sales of the equipment company 7 cannot be confirmed on this screen. in general,
The purpose of referring to the usage information differs depending on whether it is the management side or the user side, and even on the same management side, it differs for each trader. For this reason, in the system of the present embodiment, the tallying means 18 selectively executes a plurality of types of tallying processing according to the purpose of referring to the usage information, and the browsing display means 19 also displays a screen according to the purpose of referring to the usage information. It is designed to switch the display selectively.

For example, as a screen for confirming the sales of the equipment supplier 7, a tabulation screen obtained by replacing the commission rate in the sales confirmation screen 60 of FIG. 10 is displayed. In addition, when there are a plurality of corpse hotels operated, a screen in which the usage history is sorted and tabulated for each hotel is displayed as a sales confirmation screen for each hotel. The tabulation method and the specifications of the viewing screen can be customized according to the wishes of those who operate or use the corpse hotel.

The screens for displaying the usage registration information and the aggregated results have been exemplified above.
The information displayed by , in addition to the usage registration information, includes monitoring video acquired by the monitoring device 11 . As described above, since the video is stored in the database 20 as the usage history, the browsing display means 19 can also display the video on the screen. For example, when the individual display screen 29 of FIG. 9 is displayed, the images acquired from the use start date to the use end date displayed on the individual display screen may be displayed together.

Further, processing means (not shown) for processing video may be provided separately from the totalizing means 18 for totalizing the usage registration information, and the processed moving image or still image may be stored in the database 20 .
For example, the video data may be subjected to face recognition processing, and only the face of the carrier may be extracted as a still image and displayed side by side with the individual display screen 29 .

Aggregation, processing, and other utilization methods of the usage history stored in the database 20 can be changed within the scope of the present invention, and can be appropriately customized according to the needs of those who provide or use the corpse hotel management system. preferably.

10 corpse hotel management system 20 database 21 master registration screen 23 use registration screen 25 use history list display screen 29 use history individual display screen 60 sales summary screen

Claims (4)

A mortuary hotel operating system for providing mortuary services, comprising:
The mortuary service includes:
At least one operator involved in the operation of the hotel for the corpse registers a plurality of funeral companies as contractors of the hotel for the corpse, selects one funeral company from among the plurality of funeral companies, and mediates it to the requester of the funeral. death,
It is a service operated by the registered and mediated funeral company executing or arranging the carrying-in and carrying-out of the corpse to and from the corpse hotel, and by paying a usage fee to the operator when using the corpse hotel,
a usage information collecting means for collecting information relating to the use of the hotel for corpses and transferring it to a computer under the control of the operating company;
A corpse hotel management system comprising a usage information management means for centrally managing the collected information on the computer. A mortuary hotel operating system for providing mortuary services, comprising:
The mortuary service includes:
At least one operator involved in the operation of the hotel for the corpse registers a plurality of funeral companies as contractors of the hotel for the corpse, selects one funeral company from among the plurality of funeral companies, and mediates it to the requester of the funeral. death,
It is a service operated by the registered and mediated funeral company executing or arranging the carrying-in and carrying-out of the corpse to and from the corpse hotel, and by paying a usage fee to the operator when using the corpse hotel,
a monitoring device for monitoring and recording the loading and/or unloading of corpses to and from the corpse hotel;
a use registration terminal for registering, as use registration information, information relating to use of the hotel for remains;
a usage history storage means for storing the information recorded by the monitoring device and the usage registration information as a usage history of the corpse hotel in a predetermined recording medium;
A corpse hotel management system, comprising a viewing display means for providing the information stored in the recording medium in a viewable format. 3. The apparatus according to claim 2, further comprising aggregating means for aggregating usage histories for each reference purpose based on the usage histories stored in said recording medium and storing the aggregated results in said recording medium. Remains hotel management system. The corpse hotel
a corpse storage that defines an internal space insulated from the external environment;
internal temperature control means for controlling the temperature of the internal space to a negative set temperature by circulating cool air in the internal space;
4. The corpse hotel operating system according to claim 2 or 3, further comprising: electrostatic wave emitting means for emitting an electrostatic wave into said internal space.

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