JP7226838B2 - Merchandise sales data processor and program - Google Patents

Description

The present invention relates to a product sales data processing device and program.

The following configuration is known as a self-checkout device for registering products by a shopper's operation and executing payment for the registered products. In other words, the presence or absence of change remaining in the change discharge port is detected, and when it is detected that there is no change, the state in which the storage bag containing the product is locked and supported is released (for example, patent Reference 1). Such a configuration prevents customers from forgetting to take change in a self-checking environment.

Japanese Unexamined Patent Application Publication No. 2013-12002

Also known is a merchandise sales data processing device (POS register) in which a store clerk registers merchandise and a customer settles the account for the registered merchandise. In such a merchandise sales data processing device, it is important for a store clerk to be able to grasp the customer's payment situation, such as forgetting to take change, in order to smoothly proceed from merchandise registration to payment. preferable. However, Patent Document 1 is based on the premise that it is a self-checkout device, and since it locks the supporting state of the product storage bag until change is taken out, the store clerk can grasp the checkout situation. It is difficult.

SUMMARY OF THE INVENTION The present invention has been made in view of such circumstances. The purpose is to make it possible to grasp the customer's situation.

In order to solve the above-described problems, one aspect of the present invention is a merchandise sales data processing apparatus in which merchandise is registered by a store clerk and a customer performs a checkout operation for the registered merchandise. The product sales data processing apparatus is provided with display means for displaying a first screen related to registration and a second screen corresponding to the status of the settlement operation on a salesclerk display section.

INDUSTRIAL APPLICABILITY As described above, according to the present invention, there is provided a commodity sales data processing apparatus in which a clerk registers commodities and a customer pays for the registered commodities. It is possible to obtain an effect that it is possible to grasp the situation.

According to one aspect of the present invention, a computer as a product sales data processing device in which product registration is performed by a store clerk and a customer performs a checkout operation for the registered product is used as the first screen related to the registration of the product. , and a second screen corresponding to the situation of the settlement operation, and a program for functioning as display means for displaying the second screen corresponding to the situation of the settlement operation on the clerk's side display unit.

1 is a perspective view showing an appearance example of a product sales data processing device according to the present embodiment; FIG. 1 is a perspective view showing an appearance example of a product sales data processing device according to the present embodiment; FIG. 1 is a front view of a product sales data processing device in this embodiment; FIG. It is a figure which shows the structural example of the merchandise sales data processing apparatus in this embodiment. It is a figure which shows the example of one aspect|mode of the display in the display part for salesclerks. It is a figure which shows the example of one aspect|mode of the display in the display part for salesclerks. It is a figure which shows the example of one aspect|mode of the display in the display part for salesclerks. It is a figure which shows the example of one aspect|mode of the display in the display part for salesclerks. It is a figure which shows the example of one aspect|mode of the display in the display part for salesclerks. It is a figure which shows the example of one aspect|mode of the display in the display part for salesclerks. FIG. 10 is a diagram showing an example of display on the customer display unit; FIG. 10 is a diagram showing an example of display on the customer display unit; FIG. 10 is a diagram showing an example of display on the customer display unit; It is a flowchart which shows the example of a processing procedure which the merchandise sales data processing apparatus in this embodiment performs.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings. FIG. 1 is a perspective view of the appearance of a merchandise sales data processing device 1 that is an embodiment of the present invention. Specifically, FIG. 1 is a perspective view when viewed obliquely from the front and above on the customer side. FIG. 1 shows coordinate axes of an orthogonal coordinate system XYZ. The X-axis is the lateral axis of the product sales data processing device 1, which is horizontal with respect to the horizontal plane. The Y axis is the depth direction of the merchandise sales data processing device 1, which is horizontal to the horizontal plane, in other words, the axis in the direction toward the customer side. The Z-axis is an axis in the height direction of the product sales data processing device 1 that is perpendicular to the horizontal plane.

FIG. 2 is a perspective view of the appearance of the product sales data processing device 1 from another viewpoint. Specifically, FIG. 2 is a perspective view when viewed obliquely from the upper front side of the store clerk. FIG. 2 shows a store clerk S (merchandise registrant) and a customer C facing each other across a counter table 80 . The configuration of the product sales data processing device 1 will be described below with reference to FIGS. 1 and 2. FIG.

In FIGS. 1 and 2, the same components are denoted by the same reference numerals. As shown in FIGS. 1 and 2, the product sales data processing apparatus 1 includes a store clerk display section 10, an operation reception section 20, a scanner section 30, a housing 40, a support section 41, and a customer display section. 50, a change dispenser 60, and a receipt issuing section 70. The product sales data processing device 1 also includes a control unit (an example of control means) (not shown). The control unit executes product registration processing for registering purchases of products and settlement processing (settlement processing) after money is deposited into the change machine 60 .

The store clerk display unit 10 is a display device that displays product registration display information associated with product registration processing and accounting display information associated with payment processing. For example, the product registration display information includes information such as the product name, unit price, discount amount, and quantity of the purchased product. For example, the accounting display information includes information such as the total amount, deposit amount, difference (change amount), purchase quantity, and the like. The store clerk display unit 10 presents the store clerk S with these display information.

For example, the clerk display unit 10 is realized by a liquid crystal display device with a touch panel having an operation reception function. In this case, the control unit displays a GUI (Graphical User Interface) button such as a preset button on the store clerk display unit 10 . The touch panel receives an operation input of the GUI button and supplies operation information according to the operation to the control unit. In addition, product registration display information associated with product registration processing in transaction-related processing, information associated with settlement processing, and the like are displayed on display unit 10 for store clerk.

The operation reception unit 20 includes input units such as keys. For example, the input unit includes numeric keys for inputting sales prices and quantities, preset keys associated with predetermined processes, subtotal keys (product registration completion keys) for causing the control unit to end product registration processing, and the like.

The scanner unit 30 is an optical reading device that reads a barcode-like product code associated with a product and supplies product code information to the control unit while the control unit is performing product registration processing. For example, the scanner unit 30 is realized by a handy scanner. The scanner unit 30 is hung on a pedestal provided on the side surface of the housing 40 . Note that the scanner unit 30 may be realized by a stationary scanner installed on the counter table 80 on the store clerk S side.

The customer display unit 50 is implemented by, for example, a liquid crystal display device with a touch panel having an operation reception function. In this case, the control unit causes the customer display unit 50 to display a GUI button such as a preset button. The touch panel receives an operation input of the GUI button and supplies operation information according to the operation to the control unit. In addition, the customer display section 50 displays product registration display information associated with product registration processing, information associated with payment processing, and the like. Note that the checkout key operated by the customer C may be realized by a hardware key instead of the GUI button. In this case, a keyboard having an accounting key is provided in the vicinity of the customer display section 50 (for example, right next to or in front of the customer display section 50). The customer display section 50 displays a GUI button as a checkout key (checkout button).

A housing 40 is installed on the table of the counter table 80 . However, on the table of the counter table 80 , a placement surface 81 on which purchased products are placed is secured in front of the store clerk S from the housing 40 . Further, on the table of the counter table 80, a display unit 50 for customers is arranged in front of the customer C from the housing 40, with the display surface facing the customer C side. The customer display unit 50 may be provided so that the angle formed by the display surface thereof and the installation surface of the customer display unit 50 can be changed. The installation surface of the customer display unit 50 and the mounting surface 81 may be on the same plane or may be different. For example, the customer display unit 50 is arranged above the placement surface 81 and near the change dispenser 60 .

The clerk's display section 10 is attached via a support section 41 to the opposite end (upper end) of the housing 40 placed on the counter table 80 . That is, the store clerk display section 10 is supported by the support section 41 fixed to the mounting surface 81 at a position above the mounting surface 81 . The store clerk display unit 10 is provided with the display surface facing the store clerk S side. Further, the operation reception unit 20 is attached to the support unit 41 or the store clerk display unit 10, and is provided with the input unit directed toward the store clerk S side.

The store clerk display unit 10 is rotatable about the vertical central axis of the support unit 41 (an axis parallel to the Z axis). For example, according to FIG. 1 , the clerk display unit 10 can swing within a range that does not hit the housing 40 . For example, the clerk display section 10 may be provided to be rotatable about 180 degrees (including 180 degrees) with respect to the clerk S from the front.

Further, the store clerk display section 10 is arranged in a range of, for example, 0 degrees to approximately 120 degrees (including 120 degrees) with respect to an axis perpendicular to the vertical center axis of the support section 41 and parallel to the display surface. It may be rotatable inside. However, the axis parallel to the display surface here is, for example, an axis parallel to the display surface at a position where the display surface includes the vertical axis. For example, when the store clerk display unit 10 is rotated by 120 degrees about an axis perpendicular to the vertical central axis of the support unit 41 and parallel to the display surface, the store clerk display unit 10 can be vertically moved. is set in reverse. Therefore, in this case, the control unit controls the clerk's display unit 10 so that the scanning of the display screen is reversed, thereby preventing the display from being reversed.

An advertisement 42 is provided on the face of the housing 40 on the customer C side. The advertisement 42 may be a paper medium or a resin medium, or may be a display device that displays a video or a still image.

The change machine 60 is an automatic change machine that accepts banknotes and coins inserted by the customer C, performs deposit processing, and discharges change, refunds, or rejected banknotes and coins. The change machine 60 includes a bill management unit 61 , a coin slot 64 , a coin discharge slot 65 and a reject slot 66 . The banknote management unit 61 has a banknote insertion port 62 and a banknote discharge port 63 . The banknote slot 62 is a slot for taking in banknotes thrown in by the customer C. As shown in FIG. The banknote discharge port 63 is a port for discharging banknotes and rejected banknotes. The banknote insertion port 62 and the banknote discharge port 63 are configured in two stages. For example, in the banknote management unit 61, the banknote insertion port 62 is on the upper side and the banknote discharge port 63 is on the lower side.

The coin slot 64 is a slot for taking in coins thrown in by the customer C. As shown in FIG. The coin ejection opening 65 is an opening for ejecting coins as change, coins that are unsuccessfully identified by the money identification unit provided in the change dispenser 60, and coins that are identified as counterfeit coins by the money identification unit. The reject port 66 is a port for ejecting coins when a cancel operation is performed after depositing. Note that the coin inlet 64, the coin outlet 65, and the reject outlet 66 are also collectively called a coin management unit. Note that the change dispenser 60 may include only the coin management section.

The receipt issuing unit 70 prints the information obtained by the execution of the transaction-related processing by the control unit on a receipt sheet, which is a paper medium, and outputs the printed receipt (accounting receipt) from the receipt outlet.

Here, the coin ejection port 65, the rejection port 66, the banknote ejection port 63, the receipt issuing section 70, and the like are examples of the payment operation section in which operations related to payment are performed under the payment operation by the customer.
In the case of the coin outlet 65, the operation of taking out coins as change from the coin outlet 65 is the operation related to settlement.
In the case of the reject port 66, the operation of taking out the coin ejected from the reject port 66 is the operation related to settlement.
In the case of the banknote ejection port 63, the operation of taking out the banknotes ejected from the banknote ejection port 63 is the operation related to settlement.
In the case of the receipt issuing unit 70, the operation of taking out receipts and slips ejected (issued) from the receipt issuing unit 70 is an operation related to settlement.

The change dispenser 60 and the receipt issuing unit 70 have the banknote insertion port 62, the banknote discharge port 63, the coin insertion port 64, the coin discharge port 65, the rejection port 66, and the receipt discharge port toward the customer C side. , and protrudes from the side surface (surface parallel to the XZ plane) of the counter table 80 on the customer C side. This arrangement reduces the possibility that the toe of the customer C hits the counter table 80 when the customer C stands close to the change dispenser 60 . For example, the change dispenser 60 and the receipt issuing unit 70 are housed in an integrated housing, and this housing protrudes from the side surface of the counter table 80 on the customer C side.

FIG. 3 is a front view of the product sales data processing apparatus 1, with the customer side as the front. In FIG. 3, the same reference numerals are assigned to the same components as in FIG. FIG. 3 shows the coordinate axes of the orthogonal coordinate system XZ. The X-axis is the lateral axis of the product sales data processing device 1, which is horizontal with respect to the horizontal plane. The width (horizontal width) of the product sales data processing device 1 is the size in the X-axis direction. The Z-axis is an axis in the height direction of the product sales data processing device 1 that is perpendicular to the horizontal plane.

The change dispenser 60 is arranged below the position where the customer display section 50 is provided and in the vicinity of the customer display section 50 . As shown in FIGS. 1 and 3, when the surface on which the customer display unit 50 is installed and the mounting surface 81 are in the same plane, the change dispenser 60 is positioned below the mounting surface 81 and on the customer display unit. It is arranged at a position near the part 50 .

In the change machine 60 , the coin slot 64 is arranged on the side of the banknote management section 61 and below the banknote management section 61 . Specifically, as shown in FIG. 3, the bill management unit 61 is arranged on the left side of a plane including a line A perpendicular to the XZ plane and parallel to the Z axis, and the coin slot 64 is arranged on the lower right side. be done. A coin discharge port 65 is provided below the bill management unit 61 . With this arrangement, when the commodity sales data processing apparatus 1 is viewed from above, that is, in the field of view of the customer C, the bills inserted into the bill insertion port 62 and the bills discharged from the bill discharge port 63 are arranged in the coin insertion port. 64 is not blocked. Therefore, it is easy to insert bills and coins.

A reject port 66 is provided below the coin slot 64 . A coin discharge port 65 is provided below the bill management unit 61 . For example, the coin ejection port 65 and the reject port 66 are arranged adjacent to each other in the lateral direction (X-axis direction).

The receipt issuing unit 70 is arranged near the customer display unit 50 and the change dispenser 60 . Specifically, as shown in FIG. 3, the receipt issuing unit 70 is located on the right side of a plane including a line A perpendicular to the XZ plane and parallel to the Z axis, and above the coin slot 64. are placed.

1 to 3, the operation reception unit 20, the salesclerk display unit 10, and the customer display unit 50 on the side facing the customer C are arranged so as to fit within the width of the change dispenser 60. is set. By arranging the banknote management unit 61 and the coin discharge port 65 in two vertical stages, the width of the change dispenser 60 can be dramatically reduced, so that the merchandise sales data processing apparatus 1 can be made extremely compact. can be realized.

FIG. 4 is a diagram showing a configuration example of the product sales data processing device 1. As shown in FIG. In FIG. 4, the same components as in FIG. 1 are given the same reference numerals, and the description thereof is omitted. As shown in FIG. 4, the product sales data processing device 1 includes a CPU (Central Processing Unit) 100, a ROM (Read Only Memory) 110, a RAM (Random Access Memory) 120, a communication section 130, and a store clerk display. It includes a unit 10 , an operation reception unit 20 , a scanner unit 30 , a customer display unit 50 , a change dispenser 60 and a receipt issuing unit 70 . CPU 100, ROM 110, RAM 120, communication unit 130, clerk display unit 10, operation reception unit 20, scanner unit 30, customer display unit 50, change dispenser 60, receipt issuing unit 70, The notification unit 140 is connected via a signal line and a bus.

The CPU 100 reads and executes programs stored in the ROM 110 to implement transaction-related processing such as product registration processing and settlement processing. The RAM 120 stores, for example, product information (information such as product code, product name, unit price, discount amount, etc.) read from a store computer installed in a store. The RAM 120 also stores product registration display information and accounting display information.
The communication unit 130 is an interface that communicates with a store computer or other merchandise sales data processing device.
The notification unit 140 (an example of customer output means) performs predetermined notification by means of sound (electronic sound, voice), light, or the like.

Next, referring to FIGS. 5 to 13, regarding the operation of the product sales data processing apparatus 1 in response to product registration by the store clerk and payment by the customer, displays on the store clerk display unit 10 and the customer display unit 50 are shown. will be described with an example of
5 to 10 are diagrams showing display examples displayed on the store clerk display unit 10. FIG. 11 to 13 are diagrams showing display examples displayed on the customer display section 50. FIG.

FIG. 5 shows an example of a product registration screen displayed on the salesclerk display section 10 during the product registration process. The merchandise registration screen in FIG. 10 is an initial screen state in which no merchandise is registered in the merchandise sales data processing apparatus 1 and the registration of merchandise is awaited.

At the top of the figure, a selection area is provided for each customer (for each transaction) (for example, the selection area 300 for the first customer in FIG. 5). Note that the selection area 300 is also called a tab, for example.
In the selection area 300 for the first customer, information 304-1 (value "1") indicating that the first customer is being displayed and the deposit amount up to now (an example of the amount deposited: 301-1, which the customer has deposited (inserted) into the change machine 60, and a character 303-1 (a cat in FIG. 5) for distinguishing the customer from other customers.

A subtotal key 311, a next customer registration key 312, and a fishing machine status key 313 are provided at the bottom of the product registration screen in FIG.
The fishing machine state key 313 is a key related to the state (status) of the change machine 60 . For example, as the state of the change machine 60, "near end", "depositing", "dispensing change", etc. are displayed. In the example of FIG. 5, a display such as a badge (or label or tag) stating "insufficient fishing" is attached to the fishing machine status key 313 to indicate that the change machine 60 is short of change (near end). are doing. For example, when the fishing machine status key 313 is operated, detailed information on the status of the change machine (for example, the near-end denominations, remaining number of coins, etc., as details related to near-end) are displayed.

The next customer registration key 312 is operated by the store clerk to start the transaction for the second customer (next customer) before completing the processing related to the first customer's transaction (that is, before the settlement processing is completed). is the key.
By operating the next customer registration key 312, the product sales data processing apparatus 1 displays the product registration screen corresponding to the next customer on the top surface, and becomes ready to accept the operation of the salesclerk regarding the transaction of the next customer.

A subtotal key 311 is a key operated by a store clerk to obtain a subtotal when registration of merchandise for one customer is completed.

When the product registration screen displayed on the salesclerk display unit 10 is in the initial state as shown in FIG. A guidance screen is displayed to guide the customer standing in front of the processing device 1 that payment can be made while the product is being registered.

From the initial state shown in FIG. 5, it is assumed that a first customer, for example, goes to the merchandise sales data processing device 1 to purchase one "merchandise 1". In this case, the store clerk performs an operation for registering one "merchandise 1" to the merchandise sales data processing device 1. FIG. The merchandise sales data processing device 1 performs merchandise registration processing for registering one "merchandise 1" in response to this operation.

When one "merchandise 1" is registered in this way, the merchandise registration screen on the store clerk display unit 10 transitions to the state shown in FIG. In the product registration screen of FIG. 10, it is shown that one "product 1" of 1 yen has been registered. In response to the registration of the product, the selection area 300 displays the total price up to the present (the total price corresponding to the product registered as the product purchased by the customer so far) 302-1. become.

Further, when one "product 1" is registered as described above and the product registration screen on the salesclerk display unit 10 transitions to the state shown in FIG. to the checkout screen shown in FIG. 11(B). In the checkout screen of FIG. 11B, a registered product area 401, a total area 402, and a deposit amount area 403 are arranged.
In the registered product area 401, information about one product type registered last is displayed. In the registered product area 401 of FIG. 4, specifically, one product with the product name of "product 1" is registered as the product type, and the price is 1 yen.
A total area 402 displays the total number of products and the total price corresponding to the products registered so far.
A deposit amount area 403 displays the deposit amount (deposit) deposited by the first customer for payment from the start of product registration to the present. The figure shows that the deposit amount is 0 yen because the deposit has not yet been made.
In addition, in the deposit amount area 403 in the figure, a message such as "Please deposit money at any time" is displayed to prompt the customer to deposit money.

In this case, since the first customer purchased only one product, "product 1", the registration of "product 1" completes the registration of the product corresponding to the first customer. Therefore, the store clerk performs an operation (subtotal operation) on the subtotal key 311 to subtotal the products that have been registered so far.
In response to the subtotal operation, the store clerk display unit 10 transitions from the state shown in FIG. 6 to the state shown in FIG. In other words, the small plan screen 500 is displayed in a window format so as to be superimposed on the product registration screen of the store clerk display section 10 .

In the small plan screen 500, a total area 501 and a deposit amount area 502 are arranged. In the total area 501, the total amount of the products registered so far is displayed as a subtotal result.

A deposit amount area 502 indicates the amount of money that has been deposited into the merchandise sales data processing apparatus 1 by the first customer.
The first customer uses the banknote slot 62 or the coin slot 64 to insert money (bills or coins) for deposit after product registration of the first product ("product 1") is performed. . In this case, the first customer deposits a 1-yen coin in order to pay 1 yen, which is the price of one piece of "merchandise 1".
In response to this, the deposited amount area 502 in the figure shows that 1 yen has been deposited.
Further, a next customer registration key 503 is arranged on the small plan screen 500 .

In addition, in the customer display unit 50, when the first customer makes a payment from the state shown in FIG. The settlement completion confirmation screen will be displayed. A total area 411, a deposited amount area 412, a change area 413, and a settlement completion key 414 are arranged on the settlement completion confirmation screen in FIG.
The total area 411 displays the total number and total price of the products registered in the subtotal stage. In this case, one "merchandise 1" of 1 yen is registered. Accordingly, the total area 411 in the same figure indicates that the total number is 1 and the total price is 1 yen.
A deposited amount area 412 displays the deposited amount up to the present. The settlement completion confirmation screen is displayed in response to the completion of payment of the total amount or more as described above. Therefore, in the deposit amount area 412, an amount equal to or greater than the total amount is displayed as the deposit amount up to now. A deposit amount area 412 in the figure indicates that the deposit of 1 yen, which is the same as the total amount of 1 yen, has been completed.
The change area 413 displays the amount of change obtained according to the difference between the total amount and the deposited amount. In the case of the figure, since the same 1 yen has been deposited for the total amount of 1 yen, the change obtained by subtracting the total amount from the deposited amount is 0 yen. Accordingly, an example is shown in which 0 yen is also displayed in the change area 413 of FIG.
The settlement completion key 414 is a key for the customer to perform an operation (closing operation) to complete the settlement. In addition, a message such as "Please press the end if all right" is displayed on the lower side of the settlement completion confirmation screen to guide the customer to confirm the settlement contents and to operate the settlement completion key 414. . The customer operates the settlement completion key 414 after confirming whether the contents displayed in the total area 411, the deposit amount area 412, and the change area 413 are correct.

When the settlement completion key 414 is operated from the state shown in FIG. 12(A), the customer display section 50 transitions to the display of the settlement end screen shown in FIG. 12(B). The customer can confirm that his or her payment has been completed by displaying the settlement completion screen. When the settlement end screen is displayed for a certain period of time, it switches to, for example, the guide screen shown in FIG. 11(A).

Here, the commodity sales data processing device 1 in the present embodiment can register the commodity corresponding to the next second customer while the settlement process corresponding to the first customer is being executed. In this way, the settlement process for the first customer and the product registration process for the second customer can be performed in parallel, so that the first customer can complete the settlement process without waiting for the end of the settlement process. Since it is possible to start product registration for two customers, so-called customer handling can be made more efficient.
When the small plan screen 500 shown in FIG. A key 503 is operated. In addition, in a state in which the product registration screen can be operated without the small plan screen 500 being displayed, the store clerk operates the next customer registration key 312 on the product registration screen.

Here, the display shown in FIG. 7 is displayed, and when the clerk operates the next customer registration key 503 to deal with the second customer under the condition that the first customer has not yet completed the payment, the clerk The display on the display unit 10 transitions to the state shown in FIG. 8, for example.
The product registration screen shown in the same figure corresponds to the second selection area 300-2. The product registration screen corresponding to the selection area 300-2 is the product registration screen corresponding to the second customer. Here, the first selection area 300-1 arranged on the right side of the selection area 300-2 corresponds to the first customer who has not yet completed the payment. In this case, the product registration screen for the first customer is hidden under the product registration screen for the second customer. In the selection area 300-2, a character 303-2 (for example, a cow) is displayed to identify a customer different from the first customer.
On the product registration screen for the second customer in the same figure, two "products 1" are registered in sequence, indicating that the total number of registered products is 2 and the total price is 2 yen. It is

After that, at a certain timing after the product registration screen of the second customer is started to be displayed as described above, when the first customer who is in the process of paying completes the payment, the selection area 300 (300-1, 300-2) is displayed. is arranged, a notification message 320 (an example of the second screen) indicating that the first customer's payment has been completed is displayed. Note that the area of the notification message 320 in the figure may be, for example, translucent so that the selection area 300 positioned below can be seen through.

After the product registration screen for the second customer is displayed and at least one product is registered as shown in FIG. Even if the selection area 300-1 corresponding to the customer is operated, the product registration screen for the first customer may not be displayed again. When the selection area 300-1 corresponding to the first customer is operated after the product registration corresponding to the second customer is performed, the clerk is notified that the operation is invalid in a window format, for example. A dialog window will appear. The prohibition of the transition to the product registration screen for the first customer continues until, for example, the subtotal operation is performed for the second customer.
On the other hand, if there is little need to give priority to product registration for the second customer, even after the product has been registered for the second customer, the first customer's operation on the selection area 300-1 is performed. may be made possible to return to the product registration screen.

Note that the position where the notification message 320 is displayed on the product registration screen is not limited to the position shown in FIG. For example, the notification message 320 may be displayed in a preliminary area for selection area 330 that is a preliminary area for sequentially arranging the selection areas 300 . Also, the notification message 320 may be displayed in a position just above the selection area 300 corresponding to the same transaction. Also, the notification message 320 may be displayed in a color corresponding to the color of the selection area 300 corresponding to the same transaction.

Here, a case where the second customer purchases and uses three items of "merchandise 1" is taken as an example. In this case, the store clerk operates the subtotal key 311 (subtotal operation) after performing an operation to register another "merchandise 1" from the state of FIG.
In response to the subtotal operation, the display on the store clerk display unit 10 transitions as shown in FIGS. 8 to 9 .

In the figure, the selection area 300-2 that was displayed in FIG. 8 is not displayed, and only the selection area 300-1 is displayed. The product registration screen corresponding to the selection area 300-1 displayed in the figure is the product registration screen corresponding to the second customer.
In other words, in this case, as shown in FIG. 8, the second "merchandise 1" is registered for the second customer, and then the third "merchandise 1" is registered and the subtotal operation is performed. The payment for the first customer is completed by the time the The second customer moves up to the first customer in response to the completion of the payment for the first customer. In response to this, the selection area 300-1 corresponding to the first customer and the product registration screen corresponding thereto, which were displayed in FIG. The selection area 300-2 moves up to the selection area 300-1. At this time, the display of the character is also changed from the character 303-2 as a cow to the character 303-1 as a cat. Along with this, a product registration screen corresponding to the selection area 300-1 after being moved up is displayed. That is, the product registration screen corresponding to the customer who has been the second customer until now is displayed.
As described above, when the first customer completes payment, the second customer moves up to the first customer. A customer described as a customer will be described as a second customer hereinafter.

Then, when the registration of the three "merchandise 1" corresponding to the second customer is completed and the clerk performs a subtotal operation, a small plan screen 500 corresponding to the second customer is displayed as shown in the figure. . A total area 501 in the figure shows that the total amount is 3 yen according to the subtotal result of registering three 1-yen products. In this case, the second customer deposited 11 yen as a deposit for the payment amount of 3 yen. Accordingly, the deposit amount area 502 indicates that the deposit amount is 11 yen.

Here, at the stage where the payment for the first customer is completed and the three "merchandise 1" are registered by registering the merchandise corresponding to the second customer, the customer display section 50 is shown in FIG. 13(A). Thus, the checkout screen corresponding to the second customer is displayed.
In the registered product area 401 in this case, the last registered one item of "product 1" is registered, and the price is 1 yen.
The total area 402 indicates that the total number of products registered so far is 3 and the total price is 3 yen.
In addition, 0 yen is displayed in the deposit amount area 403 in FIG. This is the state in which the second customer has not yet made a payment at present, that is, the amount of money ( deposit) is 0 yen.

Then, from the above state, as explained in FIG. 9, when the second customer makes a deposit of 11 yen, which is more than the price of 3 yen, the customer display unit 50 displays the The display transitions from the accounting screen of (A) to the settlement completion confirmation screen of FIG. 13(B).

In the settlement completion confirmation screen of FIG. 13B, the total area 411 indicates that the total number of commodities registered in the subtotal stage is 3 and the total amount is 3 yen. In addition, the deposit amount area 412 shows that 11 yen has been deposited as a deposit.
The change area 413 shows that the change is 8 yen, which is obtained by subtracting the total amount of 3 yen from the deposit of 11 yen.

Then, the second customer confirms the contents of the total area 411 , the deposit amount area 412 and the change area 413 and operates the settlement completion key 414 .
In this case, since change has been generated, cash equivalent to 8 yen is discharged from the coin discharge port 65 as change in accordance with the operation of the settlement completion key 414 . Further, according to the operation of the settlement completion key 414, the display on the customer display section 50 shifts from the settlement completion confirmation screen of FIG. 13(B) to the change receipt guidance screen of FIG. 13(C).
On the change receipt guidance screen in the same figure, after taking over the display of the total area 411, the deposited amount area 412 and the change area 413, which have the same contents as the settlement completion confirmation screen in FIG. A message is displayed to guide the customer to receive the change.

The change machine 60 determines whether or not all the banknotes discharged as change from the banknote discharge port 63 and the coins discharged as change from the coin discharge port 65 have been taken out (that is, whether or not any coins have been left out). or not).
Therefore, after discharging the change from the change machine 60, the merchandise sales data processing apparatus 1 detects whether or not all the change has been taken out. Then, if it is not detected that all the change has been taken out even after a certain period of time has elapsed since the change dispenser 60 discharged the change, the commodity sales data processing device 1 will send the change to the store clerk as shown in FIG. The display unit 10 displays a change notification screen 600 (an example of the second screen).

In the same figure, in the background of the change notification screen 600, a settlement confirmation screen (an example of the first screen) corresponding to the second customer is displayed. The settlement confirmation screen shown in the figure is displayed in conjunction with the display of the change receipt guidance screen (FIG. 13(C)) on the customer display unit 50, for example.
In the state where the settlement confirmation screen is displayed, if all the change remains for a certain period of time without being taken out, it is assumed that the change has been forgotten, and the change shown in the figure is assumed to have occurred. A forgot-to-take notification screen 600 is displayed.
The store clerk understands that the customer who was paying the bill at face-to-face has forgotten to take the change due to the display of the change notification screen 600, and immediately tells the customer to take out the change. be able to.
In the case of the merchandise sales data processing apparatus 1 of the present embodiment, although the salesclerk faces the customer, it is difficult for the salesclerk to see the customer's hand, for example. can be difficult. Therefore, as in the present embodiment, by displaying the change notification screen 600 to the store clerk, it is possible to accurately check whether the customer has received the change as one of the situations of the customer who pays the bill. can grasp.

In addition, in response to the fact that change has been left behind, the notification unit 140 notifies that change has been left out by means of sound. The notification unit 140 includes a store clerk response sound output unit provided so that the store clerk can easily hear it, and a customer response sound output unit provided so that the customer can easily hear it. The notification by the sound of the notification unit 140 is output by both the clerk response sound output unit and the customer response sound output unit. That is, the notification by the sound of the notification unit 140 is made to both the store clerk and the customer. Further, the notification by sound from the clerk response sound output unit may be by electronic sound or may be by guidance voice. This also applies to the customer-facing sound output section.
The notification unit 140 also includes a lighting unit such as an LED (Light Emitted Diode) arranged corresponding to the position of the change dispenser 60, for example. In response to the occurrence of forgetting to take change, the reporting unit 140 causes the LED in the lighting unit to emit light in a predetermined color, flashing pattern, or the like, to notify that change has been left out.
As described above, in the merchandise sales data processing apparatus 1 of the present embodiment, both the customer and the store clerk are notified by a plurality of means in response to the occurrence of forgetting to take change. This effectively prevents the customer from leaving the commodity sales data processing apparatus 1 while forgetting to take change.

Then, for example, when change is taken out, a product registration screen for the next customer is displayed in an initial state instead of the change notification screen 600 shown in FIG. 10 and the background settlement confirmation screen. In response to the fact that the change has been taken out, the conventional sound and light notifications are also stopped, and the clerk's display unit 10 changes from the change receipt guide screen of FIG. transition to the display of the settlement end screen.

With reference to the flowchart of FIG. 14, an example of a processing procedure executed by the merchandise sales data processing apparatus 1 in this embodiment to prevent forgetting to take change will be described. As explained with reference to FIG. 8, the process of FIG. 8 is executed when the customer presses the settlement completion key 414 during settlement when change is generated due to deposit of an amount larger than the total amount of the registered products. is executed in response to the operation of Note that the processing in FIG. 1 is implemented by the CPU 100 executing a program stored in the ROM 110, for example.

Step S101: In response to the operation of the settlement completion key 414, the commodity sales data processing device 1 causes the change machine 60 to discharge the change. At this time, when the change contains bills, the merchandise sales data processing apparatus 1 discharges the bills in the change from the bill discharge port 63, and when the change contains coins, the product sales data processing apparatus 1 discharges the change from the coin discharge port 65. eject coins.

Step S102: When the change is discharged, the change dispenser 60 detects the presence or absence of change discharged from the banknote discharge port 63 and the coin discharge port 65 by the sensor. Based on the detection output of the change dispenser 60, the merchandise sales data processing device 1 determines whether or not the discharged change remains without being taken out by the customer. If the sensor of the change dispenser 60 detects money in at least one of the banknote discharge port 63 and the coin discharge port 65, the merchandise sales data processing apparatus 1 detects that the discharged change remains without being taken out by the customer. I judge. On the other hand, if no money is detected at either the banknote discharge port 63 or the coin discharge port 65, it is determined that all the discharged change has been taken out.

Step S103: If it is determined in step S102 that there is change remaining, the merchandise sales data processing device 1 determines whether or not the change remaining state has elapsed for a predetermined period of time or longer. If it is determined that the amount of change remaining is less than the fixed time, the process returns to step S102.

Step S104: On the other hand, if it is determined in step S103 that the change remains for a certain period of time or more, it is treated as the above-mentioned failure to take change.
In this case, the product sales data processing device 1 performs control for notification of forgetting to collect change.
The control for notification of forgetting to take change here is the display of screen 600 (FIG. 10) for notifying of forgetting to take change. In addition, it is a notification by sound from the notification unit 140 to the store clerk side and the customer side. In addition, it is notification by lighting (including blinking) of the illumination unit from the notification unit 140 .

Modifications of the present embodiment will be described below.
In the description so far, the change notification screen 600 is displayed when change has been forgotten, that is, when all the change has not been taken out even after a certain period of time has passed since the change was discharged. I have to. However, the change notification screen 600 may be displayed at a timing corresponding to the discharge of change, for example. Sounds other than the change notification screen 600 performed by the notification unit 140, lighting of the illumination unit, and the like may similarly be performed at timing corresponding to the discharge of change.

As a screen corresponding to the customer's settlement status (settlement status screen), the following screen can be displayed in addition to the change notification screen 600.
For example, the customer may forget to finally operate the settlement completion key 414 while the settlement completion confirmation screens such as those shown in FIGS. 12A and 13B are displayed. Therefore, while the customer display unit 50 displays the settlement completion confirmation screen, the clerk display unit 10 may display a screen indicating that the settlement completion key 414 is waiting for operation. The product sales data processing apparatus 1 of the present embodiment is provided with a cash total key corresponding to the settlement completion key 414 on the side operated by the store clerk. The cash total key is provided as a mechanical key in the operation reception unit 20, for example. Also, it may be provided as a cash total key 504 or the like arranged on the sub-plan screen 500 as shown in FIGS. For example, the customer may forget to operate the settlement completion key 414 at the end of the settlement. Therefore, by providing a cash total key on the side operated by the clerk in the commodity sales data processing apparatus 1, when the customer forgets to operate the settlement completion key 414, the clerk operates the cash total key to complete the settlement. tightening operation can be performed. This makes it possible to proceed with the settlement smoothly.
In addition, as shown as a notification message 320 in FIG. 8, a message is displayed to notify that the payment has been completed. However, for example, in response to the start of payment by the customer (detection of the start of insertion of money into the change machine 60), a message notifying that payment has started may also be displayed. . Further, as the notification message 320, a message indicating waiting for payment may be displayed in a state where payment by the customer has not yet started. Also, as the notification message 320, a message indicating that the settlement completion key 414 has not been operated after the completion of payment and that the settlement completion key 414 has been operated is displayed as information regarding the operation of the settlement completion key 414 on the customer side. may be
In addition, as the notification message 320, when the deposit amount due to deposit exceeds the total amount (payment is completed), for example, when the deposit amount exceeds the total amount, it is not simply a message that the deposit has been completed, but a deposit A message may be displayed indicating that the amount exceeds the total amount (that is, change is generated). Furthermore, as the notification message 320, when a credit card, electronic money, or the like is used as a medium related to settlement for operations related to settlement, the medium to be used for settlement cannot be handled or the balance is insufficient. Depending on such a case, you may notify to that effect.
In addition, the customer may mistakenly think that he or she has deposited more money than the total price, even though the customer has deposited less money than the total amount at the time of subtotal. Therefore, when the amount of money to be paid is less than the price, the salesclerk's display unit 10 may notify that the amount of money to be paid is insufficient.
Also, depending on the change dispenser 60, it may take a certain amount of time to discharge all the change. In such a case, for example, while the change dispenser 60 is discharging change, the clerk display unit 10 may notify that change is being discharged.

Further, the second screen may be displayed not only as a payment status screen, but also as an error notification screen that notifies that an error has occurred when an error occurs in the change dispenser 60 .
Examples of error conditions in the change dispenser 60 include jammed money, out of paper for receipts, out of change, and the like. In addition, when an error occurs, the change dispenser 60 can notify as its own status whether the error state is due to jammed money, out of receipt paper, or out of change.
Therefore, the merchandise sales data processing apparatus 1 may notify the state of the error when displaying the error notification screen based on the notification of the error from the change dispenser 60 . That is, as the error notification screen, it is possible to display, for example, a screen showing the content indicating whether the error is due to jammed money, out of receipt paper, or out of change.
In addition, the change dispenser 60 can notify as a status whether the jam of money is caused by the banknote slot 62, the banknote outlet 63, the coin slot 64, or the coin slot 65. . Therefore, when the commodity sales data processing device 1 notifies of a money jam on the error notification screen, the money jam occurs in any of the banknote insertion port 62, the banknote discharge port 63, the coin insertion port 64, and the coin discharge port 65. It may be arranged to indicate whether the When the settlement operation is canceled, the coins once deposited are ejected from the reject port 66, and the banknotes are ejected from the banknote ejection port 63. Coins and banknotes are ejected according to the cancel operation. The second screen may notify whether or not the operation was performed normally.
If the notification is made in this way, the store clerk can grasp the location of the error, so that the error can be dealt with quickly and accurately.

Also, the change notification screen 600 shown in FIG. 10 is displayed so as to be superimposed as a window on the settlement confirmation screen.
However, the second screens such as the change notification screen 600, various settlement status screens, error notification screens, etc. may be displayed in the spare area for selection area 330, for example. By being displayed in the spare area for selection area 330, the screen does not overlap the area where the keys for the product registration operation are arranged, so the product registration operation can be continued. In other words, by displaying the second screen in the spare area for selection area 330, the store clerk can grasp the payment status of the previous customer, the error status of the change machine 60, etc. while performing the product registration operation. Further, the second screen may be displayed at a position other than the spare area for selection area 330, which does not hinder the product registration operation.
In addition, whether the second screen is displayed in a window format or displayed in a position that does not interfere with the product registration operation, such as the spare area for selection area 330, depends on the content of notification and the time from registration to payment. It may be appropriately set according to the progress of accounting.
For example, when the second screen is to be displayed until the product registration operation is completed, the second screen is displayed in the spare selection area 330, thereby giving priority to the product registration operation. On the other hand, in a state where it is no longer necessary to perform the product registration operation because the product registration operation has been completed and the subtotal operation has been performed, by displaying the information in a window format, the store clerk will surely notice the information and the content of the information. can also be accurately determined.
Further, when an error occurs in the change dispenser 60, it is not appropriate to operate the product sales data processing device 1 as it is. Therefore, the error notification screen may be displayed in a window format so that the product registration operation cannot be performed.

Also, in the description so far, the product sales data processing apparatus 1 is exemplified in which the product is registered by the store clerk and the customer pays the bill on the opposite side. However, the configuration of this embodiment can also be applied to a commodity sales data processing system in which a registration device for registering commodities by a store clerk and a settlement device for customers to settle accounts are separately provided. Even in such a merchandise sales data processing system, it is difficult for a store clerk who operates a registration device to grasp the situation of a customer who uses a settlement device to make a payment. is.

Also, in the description so far, an example of notifying the user of forgetting to take money as change has been given as a medium related to settlement. However, in addition to money, credit cards, prepaid cards, point cards, and the like can also be cited as media related to payment that customers may forget to take. Furthermore, electronic money compatible cards, coupons, receipts, receipts, warranties, etc. can also be mentioned. Furthermore, for example, a mobile terminal having a credit card function, a prepaid card function, an electronic money compatible card function, etc. can also be mentioned. Therefore, in the present embodiment, when a medium other than money is inserted into the product sales data processing apparatus 1 for settlement, it is possible to prevent the user from forgetting to take out the medium other than money ejected upon completion of settlement. You may make it alert|report for.

In addition, an image capturing device captures an image of the portion of the change dispenser 60 where the customer performs the checkout operation, and the captured image (for example, moving image) is displayed on the clerk display unit 205 as a second screen corresponding to the checkout operation status. good too. Such a second screen may be displayed as a small screen on the display surface of the clerk's display unit 205 so as not to hinder the product registration operation or the like as much as possible.
Further, it is possible to display an image that can represent the settlement situation on the customer side as the second screen on the clerk display section 205 . As an example, as a second screen capable of displaying the customer's settlement status, it is displayed on the customer display unit 50 according to the customer's settlement operation as described with reference to FIGS. 11 to 13. A guide image or the like can be displayed.

12(A) and 13(B), in addition to the settlement completion key 414, for example, a button for specifying whether or not a receipt is required, a receipt A button or the like for performing an operation for instructing issuance may also be arranged.
For example, when a button for instructing the issuance of a receipt is arranged, if an operation for instructing the issuance of a receipt is performed, the display indicating that the receipt has been issued in response to the operation is displayed on the second screen. It is preferable that it is performed by the screen or the notification message 320 or the like.

As described above, the present embodiment is a merchandise sales data processing apparatus 1 in which a store clerk registers merchandise and a customer performs a checkout operation for the registered merchandise. A display means is provided for displaying the first screen and the second screen corresponding to the status of the settlement operation on the salesclerk display section.
According to the above configuration, in addition to the first screen related to product registration, the second screen corresponding to the customer's checkout status is also displayed on the same display unit. As a result, the salesclerk viewing the first screen related to product registration can also view the second screen corresponding to the customer's payment status, and the salesclerk can grasp the customer's status for payment.

In addition, in the commodity sales data processing apparatus 1 of the present embodiment, the display means displays the second screen for notifying that the media related to the settlement has been left untaken.
According to the above configuration, the store clerk can grasp the situation of the customer who is going to pay the bill, such as forgetting to remove the medium related to the payment from the product sales data processing apparatus 1 .

In addition, in the product sales data processing apparatus 1 of the present embodiment, the display means displays a second screen for informing of an error that has occurred regarding the settlement.
According to the above configuration, the store clerk can understand that an error has occurred in the payment.

In addition, in the commodity sales data processing apparatus 1 of the present embodiment, the display means displays the second display the screen.
According to the above configuration, the store clerk can grasp that the payment has been completed as the progress of the customer's payment.

In addition, in the product sales data processing device 1 of the present embodiment, when the settlement corresponding to one customer is being performed, it is possible to register the product corresponding to the next customer of the one customer. A first screen related to registration of products corresponding to the next customer and a second screen corresponding to the checkout status corresponding to one customer may be displayed.
According to the above configuration, when the store clerk is performing product registration for the second customer, it is possible to grasp the settlement status of the first customer.

Further, the merchandise sales data processing apparatus 1 of the present embodiment further includes customer notification means for performing notification for notification to customers, and the display means displays the second screen together with notification by the customer notification means. may
According to the above configuration, the clerk can grasp the settlement status by the display of the second screen, and the customer is also notified by the output from the customer output means, thereby preventing the customer from making a mistake in the settlement. becomes possible.

Further, in the commodity sales data processing apparatus 1 of the present embodiment, the payment operation unit, in which the operation related to payment is performed under the payment operation by the customer, is arranged in the direction opposite to the direction in which the display surface of the salesclerk display unit is directed. direction.
According to the above configuration, the clerk can grasp the settlement status that the clerk cannot visually recognize from the display of the second screen.

In addition, in the present embodiment, a computer as a product sales data processing device in which product registration is performed by a store clerk and a customer performs a checkout operation for the registered product, a first screen related to product registration, It is a program for functioning as a display means for displaying a second screen corresponding to the status of settlement operation on the store clerk's display section.

By recording a program for realizing the functions of the merchandise sales data processing apparatus 1 described above in a computer-readable recording medium, and causing a computer system to read and execute the program recorded in the recording medium, The processing as the merchandise sales data processing device 1 described above may be performed. Here, "loading and executing the program recorded on the recording medium into the computer system" includes installing the program in the computer system. The "computer system" here includes hardware such as an OS and peripheral devices. Also, the "computer system" may include a plurality of computer devices connected via a network including communication lines such as the Internet, WAN, LAN, and dedicated lines. The term "computer-readable recording medium" refers to portable media such as flexible discs, magneto-optical discs, ROMs and CD-ROMs, and storage devices such as hard discs incorporated in computer systems. Thus, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM.
Recording media also include internal or external recording media accessible from the distribution server for distributing the program. The program code stored in the recording medium of the distribution server may be different from the program code in a format executable by the terminal device. That is, as long as it can be downloaded from the distribution server and installed in a form that can be executed on the terminal device, the form stored in the distribution server does not matter. It should be noted that the program may be divided into a plurality of parts, and the divided programs may be downloaded at different timings and then merged in the terminal device, or the distribution servers that distribute the divided programs may be different.
In addition, "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that acts as a server or client when the program is transmitted via a network, and retains the program for a certain period of time. It shall also include things. Further, the program may be for realizing part of the functions described above. Further, it may be a so-called difference file (difference program) that can realize the above functions by combining with a program already recorded in the computer system.

1 Merchandise sales data processing device 10 Display unit for store clerk 20 Operation reception unit 30 Scanner unit 40 Housing 41 Support unit 42 Advertisement 50 Display unit for customer 60 Change dispenser 61 Banknote management unit 62 Banknote Input port 63 Banknote discharge port 64 Coin input port 65 Coin discharge port 66 Reject port 70 Receipt issuing unit 80 Counter table 81 Placement surface 100 CPU 110 ROM 120 RAM 130 Communication unit 140 Notification unit

Claims (3)

A merchandise sales data processing device in which merchandise is registered by a store clerk and a customer performs a checkout operation for the registered merchandise,
display means for a salesclerk that displays information related to the registration of the product and information corresponding to the status of the checkout operation on a display for the salesclerk;
and an imaging means for imaging the payment operation performed by the customer on the change dispenser,
The clerk correspondence display means displays an image obtained by imaging by the imaging means as information corresponding to the status of the checkout operation , and displays a state in which product registration has not been completed and a state in which product registration has been completed. to change the display mode of the image on the salesclerk display unit.
Merchandise sales data processor. The salesclerk support display means displays a key for registering the product as information related to the registration of the product, and the key is arranged on the display for salesclerk when the registration of the product is not completed. The product sales data processing device according to claim 1 , wherein the image is displayed at a position that does not overlap with the area that is displayed . A computer as a product sales data processing device in which product registration is performed by a store clerk and settlement operation for the registered product is performed by a customer,
A program for functioning as clerk-ready display means for displaying information related to the registration of the product and information corresponding to the status of the checkout operation on the clerk's display section,
The store clerk correspondence display means displays an image obtained by imaging the payment operation performed by the customer on the change machine by the imaging means as information corresponding to the payment operation status, and the product registration is completed. The display mode of the image on the clerk's display section is made different between a state in which the product is not registered and a state in which the registration of the product is completed.
program.

Images