JP7214842B2 - Information processing device, mobile object, program and method - Google Patents

Description

The present invention relates to an information processing device, mobile object, program and method.

A road area on which the first vehicle should travel by automatic operation is assigned to the first vehicle so that the first vehicle traveling by automatic operation and the second vehicle traveling by manual operation do not contact each other. A server device is known (see, for example, Patent Literature 1).
[Prior art documents]
[Patent Literature]
[Patent Document 1] International Publication No. 2017/111127 pamphlet

Problem to be solved

In recent years, the performance of self-driving vehicles has improved, and in the future, there is a possibility that self-driving vehicles will realize safer driving than manual driving. In this case, more careful judgment may be required to switch the driving mode of the vehicle.

General disclosure

A first aspect of the present invention provides an information processing device. The information processing device described above is, for example, an information processing device that manages or controls a mobile object used by a user based on predetermined usage conditions. In the information processing apparatus described above, the moving object is configured to be switchable between, for example, an automatic operation mode and a manual operation mode. The above information processing apparatus includes, for example, a usage condition acquisition unit that acquires information about the usage conditions of the mobile object. The above information processing apparatus includes, for example, a switching instruction acquisition unit that acquires a switching instruction for switching the operation mode of the mobile object. The information processing apparatus described above includes, for example, a switching determination unit that determines whether to permit switching of the operation mode indicated by the switching instruction based on the usage conditions of the moving body.

The above information processing device causes the moving body to execute the first switching process for switching the driving mode of the moving body when the switching determination unit determines that the switching of the driving mode indicated by the switching instruction is permitted. may be provided with a first command output unit for outputting the first command of When the switching determination unit determines that the switching of the operation mode indicated by the switching instruction is not permitted, the above information processing device instructs the mobile body or the communication terminal used by the user to switch the operation mode indicated by the switching instruction. The user may be presented with conditions under which The information processing apparatus described above may include a consent information obtaining unit that obtains consent information indicating that the user has consented to the conditions for permitting switching of the driving mode. In the information processing device described above, the first command output unit may output the first command when the consent information acquisition unit acquires the consent information.

When the switching determination unit determines that the switching of the operation mode indicated by the switching instruction is not permitted, the above information processing device instructs the mobile body or the communication terminal used by the user to switch the operation mode indicated by the switching instruction. The user may be presented with conditions under which The information processing apparatus described above may include a consent information obtaining unit that obtains consent information indicating that the user has consented to the conditions for permitting switching of the driving mode. The information processing apparatus described above may include a command output unit that outputs a first command for causing the mobile body to execute a first switching process for switching the operation mode of the mobile body.

In the information processing device described above, the conditions for permitting the switching of the driving mode indicated by the switching instruction include insurance premiums, handling fees, and travel costs compared to when the user uses the mobile body in the automatic driving mode. Information may be included indicating that at least one amount of compensation for use of the body is increased. In the information processing device described above, the condition for permitting the switching of the driving mode indicated by the switching instruction is the area or route where the user is allowed to use the moving body in the manual driving mode, or the area or route It may contain information indicating attributes. The information processing apparatus described above may include a user attribute acquisition unit that acquires user attribute information indicating user attributes. The information processing device determines an area or route in which the user is allowed to use the mobile object in the manual operation mode, or the attribute of the area or route, based on the user's attribute indicated by the user attribute information. good.

The information processing apparatus described above may include a position information acquisition unit that acquires information indicating the current position or movement history of the mobile object. Based on the information acquired by the position information acquisition unit, the above information processing device determines whether or not (i) the mobile object exists in an area or route where the user is allowed to use the mobile object in the manual operation mode; or (ii) a position determination unit that determines whether the attributes of the area or route where the mobile object exists match the attributes of the area or route where the user is permitted to use the mobile object in the manual operation mode. may be provided. The information processing device described above is configured so that (i) the mobile body does not exist in an area or route where the user is allowed to use the mobile body in the manual operation mode, or (ii) the area or route in which the mobile body exists. Second, switching the operation mode of the moving object from the manual operation mode to the automatic operation mode when it is determined that the attributes do not match the attributes of the area or the route in which the user is allowed to use the moving object in the manual operation mode. A second command output unit that outputs a second command for causing the moving body to execute the switching process may be provided.

The information processing device described above may include an accident detection unit that detects the occurrence of an accident between a moving object that operates in the manual operation mode and another moving object that operates in the automatic operation mode. The information processing apparatus described above may include a disposition determination unit that determines a disposition to the user when the accident detection unit detects the occurrence of an accident. In the information processing apparatus described above, the switching determination unit determines that switching of the operation mode indicated by the switching instruction is permitted when the usage condition includes information indicating that manual operation by the user is permitted. good. In the information processing device described above, the information indicating that manual operation by the user is permitted includes information indicating that the user may manually drive the mobile object during at least a part of the usage period of the mobile object. OK. In the information processing device described above, the switching instruction may be an instruction for switching the operation mode of the moving body from the automatic operation mode to the manual operation mode. In the information processing device described above, the moving object may be configured to be switchable between an automatic operation mode and a manual operation mode based on a user's instruction.

In a second aspect of the invention, a method is provided. The above method is, for example, a method of managing or controlling mobiles used by users based on predetermined usage conditions. In the above method, the mobile body is configured to be switchable between, for example, an automatic operation mode and a manual operation mode. The above method, for example, has a usage condition acquisition step of acquiring information about the usage conditions of the mobile. The above method has, for example, a switching instruction obtaining step of obtaining a switching instruction for switching the operating mode of the mobile body. The above method has a switching determination step of determining whether or not to permit switching of the operation mode indicated by the switching instruction, for example, based on the conditions of use of the mobile unit.

In a third aspect of the invention, a program is provided. A non-transitory computer-readable medium storing the above program may be provided. The program may be a program for causing a computer to function as the information processing apparatus according to the first aspect. The program may be a program for causing a computer to execute the method according to the second aspect.

A mobile object is provided in a fourth aspect of the present invention. The mobile body includes, for example, the information processing device according to the first aspect.

It should be noted that the above summary of the invention does not list all the necessary features of the invention. Subcombinations of these feature groups can also be inventions.

An example of the system configuration of the management system 100 is schematically shown. An example of the system configuration of the management server 110 is shown schematically. An example of the internal configuration of a storage unit 350 is shown schematically. An example of the internal configuration of a vehicle management unit 250 is shown schematically. An example of an internal configuration of the operation mode management part 440 is shown roughly. An example of the system configuration of vehicle 120 is shown schematically. An example of the system configuration of the computer 3000 is shown schematically.

Hereinafter, the present invention will be described through embodiments of the invention, but the following embodiments do not limit the invention according to the claims. Also, not all combinations of features described in the embodiments are essential for the solution of the invention. In addition, in the drawings, the same or similar parts may be denoted by the same reference numerals to omit redundant description.

[Overview of management system 100]
FIG. 1 schematically shows an example of a system configuration of a management system 100. As shown in FIG. As shown in FIG. 1, the management system 100 comprises a management server 110 in this embodiment. The management system 100 may include one or more (sometimes abbreviated as one or more) vehicles 120 . Management system 100 may include communication terminals 22 utilized by owners 20 of one or more vehicles 120 . The management system 100 may include a communication terminal 42 used by a user 40 who temporarily uses the vehicle 120 . Management system 100 may include an insurance policy server 130 that provides insurance enrollment services to owners 20 and/or users 40 of vehicles 120 . In this embodiment, the insurance contract server 130 may have a contract section 132 and a storage section 134 . Each part of the management system 100 may transmit and receive information to and from each other via the communication network 10 .

The management system 100 may include one or more communication terminals 22 used by one or more owners 20 respectively. The management system 100 may comprise one or more communication terminals 42 used by one or more users 40 respectively. Management system 100 may include one or more policy servers 130 .

In this embodiment, management system 100 manages one or more vehicles 120 . Management system 100 may manage operations of each of one or more vehicles 120 . Management system 100 may manage the location of each of one or more vehicles 120 . Management system 100 may manage the status of each of one or more vehicles 120 . Management system 100 may manage schedules for each of one or more vehicles 120 .

The schedule of the vehicle 120 is specified by, for example, information indicating the time or period and information indicating the schedule of the vehicle 120 at that time or period. The schedule of the vehicle 120 includes (i) waiting at a specific point or area, (ii) moving to a point specified by a dispatch request from the owner 20 or the user 40, and (iii) use by the owner 20 or the user 40. , (iv) maintenance, and the like.

In one embodiment, management system 100 manages dispatch plans for each of one or more vehicles 120 . The dispatch plan may include information indicating the location of the next destination for each of the one or more vehicles 120 . A dispatch plan may include information indicating one or more schedules for travel of each of the one or more vehicles 120 . Each of the information indicating one or more schedules may include information indicating the time or period at which the vehicle 120 is dispatched and information indicating the position at which the vehicle 120 is dispatched. Each of the information indicating one or more schedules may include information indicating the duration of the schedule, the end time of the schedule, or their predicted values. Each of the information indicating one or more schedules may include information indicating the position of vehicle 120 at the end time of the schedule.

In this embodiment, management system 100 manages contracts for each of one or more vehicles 120 . The contract regarding vehicle 120 includes a contract (sometimes referred to as a usage contract) that defines conditions regarding the use of vehicle 120 by user 40, and a contract that defines conditions regarding insurance that user 40 subscribes to when using vehicle 120. A contract (sometimes called an insurance contract) is exemplified.

The usage contract may be a contract between an operator (not shown) of the management system 100 and the user 40 or a contract between the owner 20 and the user 40 . The management system 100 may mediate establishment of a usage contract. In one embodiment, a usage contract is established when management system 100 receives a request from vehicle 120 desiring to use vehicle 120 (sometimes referred to as a dispatch request). In another embodiment, the usage contract is such that management system 100 (i) processes the vehicle dispatch request to create a vehicle dispatch plan corresponding to the vehicle dispatch request; Established by obtaining.

The insurance contract may be a contract between the insurance company and the owner 20 or a contract between the insurance company and the user 40 . The management system 100 may mediate the establishment of insurance contracts. An insurance contract may be formed incidental to a contract of use. A single insurance contract may be established for a single use contract, and a plurality of insurance contracts may be established for a single use contract. An insurance contract may be formed during the contract period of a specific use contract. The content of the insurance contract established at the time of contracting a specific use contract may be changed during the term of the specific use contract.

[Overview of Each Part of Management System 100]
In this embodiment, the communication network 10 conveys information between each part of the management system 100 . The communication network 10 may be a transmission line for wired communication, a transmission line for wireless communication, or a combination thereof. Communication network 10 may include wireless packet communication networks, the Internet, P2P networks, leased lines, VPNs, power line communication lines, and the like. The communication network 10 may include (i) a mobile communication network such as a cellular network, and (ii) a wireless MAN (eg, WiMAX®), a wireless LAN (eg, WiFi®). ), Bluetooth (registered trademark), Zigbee (registered trademark), NFC (Near Field Communication), and other wireless data communication networks.

In this embodiment, the owner 20 uses, for example, the vehicle 120 to transport people or things to a specific point (sometimes referred to as a destination). Owner 20 may use vehicle 120 to transport owner 20 itself, or use vehicle 120 to transport persons other than owner 20 (sometimes referred to as related parties of owner 20) or goods. may The goods transported by the vehicle 120 may be the luggage of the owner 20 or the luggage of a person related to the owner 20 .

Owner 20 may use vehicle 120 to transport people or things to a destination based on the contract. In this case, the owner 20 may drive the vehicle 120 himself, may order a person under the command of the owner 20 to drive the vehicle 120, or may entrust the driving of the vehicle 120 to a third party. .

Owner 20 may temporarily allow others to use vehicle 120 . The owner 20 may let others use the vehicle 120 based on the contract. For example, the owner 20 lends the vehicle 120 to others. The owner 20 may allow the user 40 who wishes to use the vehicle 120 to use the vehicle 120 through the mediation of the management server 110 .

The owner 20 may be the owner of the vehicle 120, a person who has the right to profit from the use of the vehicle 120, or a person who has the right to license others to use the vehicle 120. . Owner 20 may be a person who uses vehicle 120 under a lease agreement. Owner 20 may be an individual, a corporation, or an organization.

Owner 20 may, at least temporarily, use vehicle 120 for taxi or hire applications. Owner 20 may, at least temporarily, use vehicle 120 for car rental or car sharing or ride sharing applications.

In this embodiment, the communication terminal 22 is, for example, a communication terminal used by the owner 20 . Communication terminal 22 may be a communication terminal used by a person who uses vehicle 120 for owner 20 . Those who use the vehicle 120 for the owner 20 include family members, relatives, employees, members, and persons (individuals) entrusted with any work performed using the vehicle 120. , may be a corporation or an organization), and the family, relatives, employees and members of the person entrusted with the work.

In this embodiment, the communication terminal 22 transmits and receives various information to and from each section of the management system 100 via the communication network 10 . The communication terminal 22 has an input device and an output device, and may be used as a user interface for the management system 100 .

The communication terminal 22 is not particularly limited as long as it is an information processing device having a communication function. Examples of the communication terminal 22 include a personal computer and a mobile terminal. Examples of mobile terminals include mobile phones, smart phones, PDAs, tablets, notebook or laptop computers, wearable computers, and the like.

In this embodiment, the user 40 uses the vehicle 120 temporarily. User 40 may obtain the right to use vehicle 120 temporarily under contract. The above contracts may be mediated by management server 110 . The user 40 may use the communication terminal 42 to acquire the above contract information from the management server 110 . User 40 may be an individual, a corporation, or an organization.

In one embodiment, user 40 uses vehicle 120 to transport people or goods to a destination, for example, under a transportation contract with owner 20 . In other embodiments, user 40 uses vehicle 120 to transport people or things to a destination, such as under a rental agreement with owner 20 . A person transported by vehicle 120 may be user 40 or a person other than user 40 (sometimes referred to as an affiliate of user 40). The items transported by the vehicle 120 may be the luggage of the user 40 or the luggage of a person related to the user 40 .

The mode of use of vehicle 120 by user 40 is not particularly limited. The mode of use of the vehicle 120 determined by the transportation contract or rental contract may be an example of the mode of use of the vehicle 120 . The transportation contract and rental contract described above may be an example of a contract for using the vehicle 120 .

The use contract may limit the manner in which the user 40 uses the vehicle 120 . For example, when the vehicle 120 is configured to be switchable between the automatic driving mode and the manual driving mode, whether or not the user 40 is permitted to use the vehicle 120 in the manual driving mode in the usage contract may be defined. The vehicle 120 may be configured to be switchable between an automatic driving mode and a manual driving mode based on an instruction from the user 40 . According to one embodiment, user 40 is never permitted to utilize vehicle 120 in manual driving mode. According to other embodiments, user 40 is allowed to utilize vehicle 120 in manual driving mode at will.

In still other embodiments, user 40 is permitted to utilize vehicle 120 in manual driving mode when predetermined conditions are met. The predetermined conditions include (i) a condition that the vehicle 120 exists in a specific area or route, and (ii) that the attribute of the area or route in which the vehicle 120 exists matches the specific condition. (iii) the condition that the current time belongs to a specific time zone; (iv) the condition that the weather conditions at the current position of the vehicle 120 meet the specific conditions; The condition that the condition of is met is exemplified.

Examples of the state of the user 40 include the health state of the user 40, the physical state of the user 40, the mental or psychological state of the user 40, the arousal state of the user 40, the fatigue state of the user 40, and the like. Other examples of the state of the user 40 include the presence or absence of a passenger, the driving history or experience of the user 40, the driving skill of the user 40, the length of driving time during the current usage period, and rest during the current usage period. frequency, past driving history, past usage record, evaluation when the vehicle 120 was used in the past, and the like.

The above specific conditions may be determined by the setting of the management server 110, may be determined by the owner 20 of each of the one or more vehicles 120, or may be determined based on the user's 40 attributes. Attributes of the user 40 include the presence or absence of fellow passengers, driving history or driving experience, driving skill, past driving history, past usage record, evaluation when the vehicle 120 was used in the past, and the like.

In this embodiment, the communication terminal 42 is, for example, a communication terminal used by the user 40 . Communication terminal 42 may be a communication terminal utilized by a person using vehicle 120 for user 40 . Those who use the vehicle 120 for the user 40 include family members, relatives, employees, members, and persons (individuals) entrusted with any work performed using the vehicle 120. , may be a corporation or an organization), and the family, relatives, employees and members of the person entrusted with the work.

In this embodiment, the communication terminal 42 transmits and receives various information to and from each section of the management system 100 via the communication network 10 . The communication terminal 42 has an input device and an output device, and may be used as a user interface for the management system 100 .

The communication terminal 42 is not particularly limited as long as it is an information processing device having a communication function. Examples of the communication terminal 42 include a personal computer and a mobile terminal. Examples of mobile terminals include mobile phones, smart phones, PDAs, tablets, notebook or laptop computers, wearable computers, and the like.

In this embodiment, the management server 110 manages one or more vehicles 120 . Management server 110 may manage operation of each of one or more vehicles 120 . Management system 100 may manage the location of each of one or more vehicles 120 . Management system 100 may manage the status of each of one or more vehicles 120 . Management server 110 may manage schedules for each of one or more vehicles 120 . The management server 110 may manage dispatch of each of the one or more vehicles 120 .

In this embodiment, management server 110 may manage contracts for at least one of one or more vehicles 120 . Management server 110 may manage usage agreements for at least one of one or more vehicles 120 . Management server 110 may manage insurance policies for at least one of one or more vehicles 120 .

In one embodiment, management server 110 may manage the fulfillment of usage agreements. Management server 110 may manage the fulfillment of a particular usage contract by controlling the operation of vehicles 120 used under that particular usage contract. In another embodiment, management server 110 may change the content of the usage contract of user 40 in response to a request from user 40 who is using vehicle 120 . The management server 110 may change the contents of the insurance contract corresponding to the use contract in accordance with the change of the use contract.

In this embodiment, vehicle 120 is used, for example, by user 40 to transport people or goods. Vehicle 120 may be used to transport user 40 or a person related to user 40 and may be used to transport user 40 or a person related to user 40 to carry luggage. Note that the owner 20 may use the vehicle 120 as the user 40 .

In one embodiment, vehicle 120 is used by user 40 , for example, under a contract between owner 20 and user 40 . In other embodiments, vehicle 120 is used by user 40 based on a contract between the operator of management server 110 and user 40, for example.

For example, the vehicle 120 transports people or things from a point requested by the user 40 to a point requested by the user 40 . The vehicle 120 may return to the starting point after transporting the person or object to the point requested by the user 40, or may move to a point different from the starting point. Vehicle 120 may move to a point designated by the vehicle allocation instruction in accordance with an instruction (sometimes referred to as a vehicle allocation instruction) from management server 110 .

Vehicle 120 may be an unmanned vehicle, an autonomous vehicle, a remotely operated vehicle, or a manned vehicle. Vehicle 120 may have a manual driving mode and an automatic driving mode. Vehicle 120 may be configured to be switchable between a manual operation mode and an automatic operation mode. A method of switching the driving mode of vehicle 120 is not particularly limited.

In one embodiment, the vehicle 120 is configured to be switchable between a manual operation mode and an automatic operation mode based on an instruction from the user 40 . For example, a control device (sometimes referred to as an ECU) mounted on the vehicle 120 outputs a signal (referred to as a switching instruction) for switching the driving mode of the vehicle 120 based on an input from the user 40. ) is output.

In another embodiment, vehicle 120 is configured to be switchable between a manual operation mode and an automatic operation mode under automatic control of a control device mounted on vehicle 120 . For example, a control device for automatic driving (sometimes referred to as an AD-ECU) mounted on the vehicle 120 outputs a switching instruction according to the situation of at least one of the vehicle 120 and the user 40 .

In still another embodiment, the vehicle 120 is configured to be switchable between a manual operation mode and an automatic operation mode by remote control. For example, an ECU mounted on vehicle 120 receives an instruction from an external control device or a user via communication network 10, and outputs a switching instruction based on the instruction.

Vehicles 120 are exemplified by bicycles, automobiles, motorcycles, electric trains, and the like. Examples of automobiles include engine vehicles, electric vehicles, fuel cell vehicles, hybrid vehicles, and working machines. Examples of motorcycles include (i) motorcycles, (ii) tricycles, and (iii) standing motorcycles or tricycles having a power unit.

In this embodiment, the insurance contract server 130 may be a communication terminal used by an insurance business that provides insurance services or an intermediary business that mediates insurance services. The contract unit 132 assists at least one of the owner 20 and the user 40 of the vehicle 120 in the procedure of subscribing to the insurance service. When at least one of the owner 20 and the user 40 of the vehicle 120 subscribes to the insurance service, the insurance contract for the vehicle 120 is concluded. The storage unit 134 stores information (sometimes referred to as insurance information) indicating the contents of each of one or more insurance contracts. In response to a request from an external information processing device, the storage unit 134 may extract information that matches the request from the stored information. Also, the storage unit 134 may transmit the extracted information to the information processing device that transmitted the above request.

In this embodiment, the insurance contract server 130 may be an information processing device capable of transmitting and receiving various types of information to and from each part of the management system 100 via the communication network 10. Not limited. Examples of the insurance contract server 130 include a personal computer and a mobile terminal. Examples of mobile terminals include mobile phones, smart phones, PDAs, tablets, notebook or laptop computers, wearable computers, and the like.

[Specific configuration of each part of management system 100]
Each part of the management system 100 may be realized by hardware, software, or both hardware and software. At least part of each part of the management system 100 may be realized by a single server or may be realized by a plurality of servers. At least part of each part of the management system 100 may be realized on a virtual server or a cloud system. At least part of each unit of the management system 100 may be realized by a personal computer or a mobile terminal. Examples of mobile terminals include mobile phones, smart phones, PDAs, tablets, notebook computers or laptop computers, wearable computers, and the like. Each part of the management system 100 may store information using distributed ledger technology or distributed networks such as blockchain.

When at least part of the components that make up the management system 100 are implemented by software, the components implemented by the software define operations related to the components in an information processing device with a general configuration. It may be realized by starting a program. The information processing apparatus having the above general configuration includes (i) a data processing apparatus having a processor such as a CPU and GPU, a ROM, a RAM, a communication interface, and the like; and (ii) a keyboard, pointing device, touch panel, camera, voice input Input devices such as devices, gesture input devices, various sensors, and GPS receivers, (iii) output devices such as display devices, audio output devices, and vibration devices, and (iv) storage devices such as memories, HDDs, and SSDs (external including a storage device).

In the information processing apparatus having the general configuration described above, the data processing apparatus or the storage device may store the program. The program is executed by the processor to cause the information processing apparatus to perform operations specified by the program. The above program may be stored in a non-transitory computer-readable recording medium. The above program may be stored in a computer-readable medium such as a CD-ROM, DVD-ROM, memory, hard disk, etc., or may be stored in a storage device connected to a network.

The above program may be a program for causing the computer to function as the management system 100 or a part thereof. The above program may have modules that define the operation of each part of the management system 100 . These programs or modules act on the data processing device, input device, output device, storage device, etc., to cause the computer to function as each part of the management system 100, or to cause the computer to execute the information processing method in each part of the management system 100. or

The above program may be installed in a computer that constitutes at least part of the management system 100 from a computer-readable medium or a storage device connected to a network. A computer may function as at least part of each unit of the management system 100 by executing the above program. The information processing described in the above program is a specific process in which software related to the program cooperates with various hardware resources of the management system 100 or a part thereof when the program is read into a computer. act as a means. Then, the management system 100 corresponding to the purpose of use of the computer in this embodiment is constructed by the above specific means realizing the calculation or processing of information according to the purpose of use of the computer.

The above program may be a program for causing the computer to function as the management server 110 . The above program may be a program for causing a computer to execute the information processing method in the management server 110 . The above program may be a program for causing a computer to function as a control device for vehicle 120 . The above program may be a program for causing a computer to execute the information processing method in the control device of vehicle 120 .

The above information processing method may be a method of managing or controlling a mobile object used by a user based on usage conditions. The moving body may be configured to be switchable between an automatic operation mode and a manual operation mode. The moving object may be configured to be switchable between an automatic operation mode and a manual operation mode based on a user's instruction. The terms of use are included in, for example, a contract of use.

The method may comprise a condition of use obtaining step of obtaining information about the conditions of use of the mobile. The method may comprise obtaining a switching instruction for switching operating modes of the vehicle. The above method may include a switching determination step of determining whether to allow switching of the operating mode indicated by the switching instruction based on the conditions of use of the mobile unit. Each step of the above method may be performed by a computer.

The management system 100 may be an example of an information processing device. The management server 110 may be an example of an information processing device. Vehicle 120 may be an example of a mobile object. User 40 may be an example of a user.

Note that in the present embodiment, an example of the management system 100 will be described using a case where the management server 110 executes information processing for managing or controlling the vehicle 120 as an example. In this embodiment, management server 110 manages or controls vehicle 120 via communication network 10, which includes a wireless communication network. However, the management system 100 is not limited to this embodiment. In another embodiment, an information processing device mounted on vehicle 120 may perform at least part of the information processing in management server 110 according to this embodiment. In this case, the information processing device mounted on vehicle 120 may be an example of the information processing device.

In addition, in the present embodiment, an example of the management system 100 will be described using a case where the vehicle 120 is used by the user 40 as an example. However, the management system 100 is not limited to this embodiment. In other embodiments, any mobile object may be used by user 40 .

Examples of moving objects include vehicles, ships, and aircraft. Examples of vehicles include bicycles, automobiles, motorcycles, trains, and the like. Examples of ships include ships, hovercrafts, personal watercraft, submarines, submersibles, and underwater scooters. Airplanes, airships or balloons, hot air balloons, helicopters, drones, and the like are examples of flying objects.

FIG. 2 schematically shows an example of the system configuration of the management server 110. As shown in FIG. In this embodiment, the management server 110 includes, for example, a request reception unit 220, an insurance management unit 230, a storage unit 240, and a vehicle management unit 250.

In this embodiment, the request reception unit 220 receives various requests from at least one of the owner 20 and the user 40 . In one embodiment, request accepting unit 220 accepts a vehicle registration request from owner 20 . In another embodiment, the request accepting unit 220 accepts a dispatch request from the user 40 . As a result, request receiving unit 220 can acquire information indicating at least part of the content of the contract for using vehicle 120 . In addition, the request receiving unit 220 can acquire information indicating attributes of the user 40 (sometimes referred to as attribute information). Exemplary attribute information that can be acquired from the dispatch request includes presence or absence of fellow passengers, boarding position, boarding time, and the like.

In this embodiment, the request receiving unit 220 receives attribute registration requests from at least one of the owner 20 and the user 40 . For example, the request accepting unit 220 accepts an attribute registration request from the user 40 . The attribute registration request may be, for example, information indicating that the user 40 requests the management server 110 to register personal information or profile information of the user 40 . Examples of the personal information or profile information of the user 40 include name, address, date of birth, age, hobby, driving history, driving experience, type of license owned, information indicating driving skill, and the like. The request reception unit 220 may store the acquired attribute information in the storage unit 240 .

In this embodiment, the insurance management unit 230 manages contracts regarding one or more vehicles 120 . For example, the management server 110 manages information (sometimes referred to as usage contract information) indicating the details of the usage contract for at least one of the one or more vehicles 120 . The management server 110 may manage information (sometimes referred to as insurance contract information) indicating the content of the insurance contract for at least one of the one or more vehicles 120 .

For example, the insurance management unit 230 acquires from the request reception unit 220 or the vehicle management unit 250 the usage contract information of the vehicle 120 under the management of the management server 110 . The insurance management unit 230 stores the usage contract information in the storage unit 240, for example. The insurance management unit 230 acquires from the insurance contract server 130 the insurance contract information of the insurance contract for the vehicle 120 under the management of the management server 110 . The insurance management unit 230 stores the insurance contract information in the storage unit 240, for example. The insurance management unit 230 may store information on the mutually related usage contract and insurance contract in the storage unit 240 in association with each other.

In this embodiment, the storage unit 240 stores various information. The storage unit 240 may store information used in information processing of the management server 110 . The storage unit 240 may store information generated in the information processing of the management server 110 . Details of the storage unit 240 will be described later.

In this embodiment, the vehicle management unit 250 manages one or more vehicles 120 . The vehicle management unit 250 acquires a vehicle allocation request from the user 40 and allocates a specific vehicle 120 to the vehicle allocation request. As a result, a contract for using the specific vehicle 120 is established.

The vehicle management unit 250 manages the operation of the vehicle 120 so that the vehicle 120 arrives at the position indicated in the vehicle allocation request by the time indicated in the vehicle allocation request. Further, the vehicle management unit 250 may output the usage contract information of the usage contract to the insurance management unit 230 . Vehicle management unit 250 may output usage contract information of one or more usage contracts to insurance management unit 230 in response to a request from insurance management unit 230 .

In one embodiment, vehicle manager 250 manages the location of each of one or more vehicles 120 . For example, the vehicle management unit 250 manages the positions of the one or more vehicles 120 by transmitting dispatch instructions, standby instructions, or return instructions to each of the one or more vehicles 120 .

The dispatch instruction may be an instruction for instructing the vehicle 120 or the driver of the vehicle 120 to move to a specific location. The dispatch instruction may be an instruction for instructing the vehicle 120 or the driver of the vehicle 120 to move to a specific location by a specific time.

The standby instruction may be an instruction for instructing the vehicle 120 or the driver of the vehicle 120 to wait in a specific position or area. The standby instruction may be an instruction for instructing the vehicle 120 or the driver of the vehicle 120 to wait in a specific position or area until a specific condition is met. Examples of specific conditions include a condition that a specific time has arrived, a condition that the remaining amount of energy or an energy source does not meet a specific criterion, and the like.

The return instruction may be an instruction for instructing the vehicle 120 or the driver of the vehicle 120 to move to a predetermined return location. The return instruction may be an instruction for instructing the vehicle 120 or the driver of the vehicle 120 to move to a predetermined return location by a specific time.

The vehicle management unit 250 may acquire information indicating the current position or movement history of each of the one or more vehicles 120 from each of the one or more vehicles 120 . The information indicating the current position may be information in which identification information of vehicle 120, information indicating time, and information indicating the position of vehicle 120 at that time are associated with each other. Information indicating movement history may be information including identification information of vehicle 120 and a plurality of records relating to the position of vehicle 120 . Each record relating to the position of vehicle 120 may be information in which information indicating time and information indicating the position of vehicle 120 at that time are associated with each other.

In another embodiment, vehicle manager 250 manages the status of each of one or more vehicles 120 . For example, the vehicle management unit 250 acquires information indicating the state of each of the one or more vehicles 120 from each of the one or more vehicles 120 . The vehicle management unit 250 may acquire information in which information indicating the time and information indicating the state of the vehicle 120 at that time are associated with each other from each of the one or more vehicles 120 .

The state of the vehicle 120 includes whether the vehicle 120 is in the manual driving mode, whether the vehicle 120 is in the automatic driving mode, the speed of the vehicle 120, the acceleration of the vehicle 120, the angular velocity of the vehicle 120, the angle of the vehicle 120, and the Acceleration, operation status by the driver of the vehicle 120, operation status of devices mounted on the vehicle 120, conditions inside the vehicle 120, conditions outside the vehicle 120, and the first moving body or passengers of the first moving body At least one of presence/absence of an emergency call from the first mobile body or presence/absence of a rescue request from the passenger of the first mobile body is exemplified. Examples of operating conditions of devices mounted on the vehicle 120 include operating conditions of an advanced driving support system, operating conditions of a collision avoidance system, operating conditions of an automatic braking system, operating conditions of an automatic steering system, and operating conditions of airbags. be done.

Examples of the situation inside the vehicle 120 include image data of an image captured by an in-vehicle camera mounted on the vehicle 120, analysis data of the image, and the like. The situation inside the vehicle 120 may be audio data of audio recorded by an in-vehicle microphone mounted on the vehicle 120 or analysis data of the audio. Examples of the situation outside the vehicle 120 include image data of an image captured by an outside camera mounted on the vehicle 120, analysis data of the image, and the like. The situation outside the vehicle 120 may be audio data of audio recorded by an external microphone mounted on the vehicle 120 or analysis data of the audio.

The request reception unit 220 may be an example of a user attribute acquisition unit. Vehicle management unit 250 may be an example of an information processing device.

FIG. 3 schematically shows an example of the internal configuration of the storage unit 240. As shown in FIG. In this embodiment, the storage unit 240 includes, for example, a vehicle information storage unit 322, an owner information storage unit 324, a user information storage unit 326, a contract information storage unit 332, and a vehicle allocation plan storage unit 342.

In this embodiment, the vehicle information storage unit 322 stores various types of information (sometimes referred to as vehicle information) regarding each of the one or more vehicles 120 . For each of the one or more vehicles 120, the vehicle information storage unit 322 may store the identification information of the vehicle and the vehicle information of the vehicle in association with each other. Examples of the vehicle information include information indicating the position of the vehicle 120, information indicating the state of the vehicle 120, information indicating attributes of the vehicle 120, and the like.

The attributes of the vehicle 120 include the type of the vehicle 120, the capacity of the vehicle 120, the specification of the living space of the vehicle 120, the maximum load capacity of the vehicle 120, the specification of the luggage storage space of the vehicle 120, and the equipment mounted on the vehicle 120. At least one of types, specifications of equipment mounted on the vehicle 120, attributes of objects that can be mounted on the vehicle 120, whether or not smoking is allowed in the vehicle 120, and cleaning conditions of the vehicle 120 are exemplified. The type of the vehicle 120 is exemplified by its vehicle type or type, manufacturer's name or seller's name, model name or name, year of manufacture, and the like. Examples of vehicle types or types include SUVs, sedans, and motorcycles. The specifications of various spaces are exemplified by the capacity of the space, the dimensions of the space, and the like.

Examples of equipment installed in the vehicle 120 include audio equipment, video equipment, air conditioning equipment, advanced driving support systems, collision avoidance systems, automatic braking systems, automatic steering systems, airbags, and the like. Attributes of objects that can be mounted on the vehicle 120 include whether or not pets can ride, whether infants can ride, whether children or infants under a certain age can ride, whether smokers can ride, and whether or not smokers can ride, and a specific odor level or higher. For example, it is possible to mount an object that emits the odor of smoke.

In this embodiment, the owner information storage unit 324 stores various information about each of one or more owners 20 . The owner information storage unit 324 stores, for each of the one or more owners 20, identification information of the owner and information about the owner in association with each other. Examples of the information on the owner 20 include information on the name, address, payment account, communication account, attributes, evaluation, and the like.

In this embodiment, the user information storage unit 326 stores various information regarding each of one or more users 40 . The user information storage unit 326 stores, for each of the one or more users 40, identification information of the user and information about the user in association with each other. Examples of information about the user 40 include information about the name, address, payment account, communication account, attributes, evaluation, and the like.

In this embodiment, the contract information storage unit 332 stores information on each of one or more contracts. The contract information storage unit 332 may store information on each of one or more usage contracts. The contract information storage unit 332 may store information about each of one or more insurance contracts. The contract information storage unit 332 may store identification information of each contract, information indicating the type of each contract, and information indicating the content of each contract in association with each other. The identification information of the contract may be the identification information of the dispatch request corresponding to the contract. Examples of contract types include use contracts and insurance contracts.

The information indicating the content of the usage contract includes information indicating at least one of the parties to the contract (for example, the user 40), information indicating conditions regarding the period of fulfillment of the contract, and conditions regarding the position of the vehicle 120 during the period of fulfillment of the contract. information, information indicating the amount of consideration for using the vehicle 120, information indicating the payment method for the consideration, and the like. Other examples of information indicating the content of the usage contract include information indicating whether or not to permit use in manual operation mode, information on conditions under which use in manual operation mode is permitted, and information on accidents or failures that occurred during manual operation mode. Information on processing is exemplified. Information indicating the content of the insurance contract includes information indicating the subscriber (for example, the user 40), information indicating the details and conditions of compensation, information indicating the insurance premium amount, information indicating the payment method for the insurance premium, and the like. exemplified.

In this embodiment, the vehicle allocation plan storage unit 342 stores information regarding at least one vehicle allocation plan for one or more vehicles 120 . For example, for each of at least one of the one or more vehicles 120, the vehicle allocation plan storage unit 342 may store identification information of the vehicle and information indicating the vehicle allocation plan of the vehicle in association with each other. The information indicating the vehicle allocation plan for the vehicle 120 may include information indicating the user of the vehicle 120, information indicating conditions regarding the timing of vehicle allocation, and information indicating conditions regarding the vehicle allocation position. The dispatch time may be the time when the use of the vehicle 120 is started. The dispatch position may be the position of the vehicle 120 at the dispatch time.

FIG. 4 schematically shows an example of the internal configuration of the vehicle management unit 250. As shown in FIG. In this embodiment, the vehicle management unit 250 includes an operation management unit 430 , a driving mode management unit 440 , an accident processing unit 450 and a contract management unit 460 . In this embodiment, the contract management section 460 has a usage contract management section 462 and an insurance contract management section 464 .

In this embodiment, the operation management unit 430 manages operation of each of the one or more vehicles 120 . For example, the operation management unit 430 manages at least one of the position and state of each of the one or more vehicles 120 . The operation management unit 430 may manage allocation of each of the one or more vehicles 120 . The operation management unit 430 may detect failure occurrence in each of the one or more vehicles 120 . The operation management unit 430 may detect the occurrence of an accident involving each of the one or more vehicles 120 .

For example, the operation management unit 430 detects the occurrence of an accident involving a vehicle 120 operating in the manual driving mode among the one or more vehicles 120 . The operation management unit 430 detects the occurrence of an accident between the vehicle 120 operating in the manual operation mode and another vehicle operating in the automatic operation mode among the accidents involving the vehicle 120 operating in the manual operation mode. you can When the occurrence of the accident is detected, the operation management unit 430 may output information indicating the occurrence of the accident to the accident processing unit 450 . Operation management unit 430 may output information indicating the content of the accident to accident processing unit 450 .

In this embodiment, the driving mode management unit 440 manages at least one driving mode of one or more vehicles 120 . In one embodiment, the driving mode management unit 440 determines whether it is permissible to switch the driving mode of a specific vehicle 120 from the automatic driving mode to the manual driving mode. In another embodiment, the driving mode management unit 440 determines whether to permit switching the driving mode of a specific vehicle 120 from the manual driving mode to the automatic driving mode. In still another embodiment, the driving mode management unit 440 determines whether to forcibly switch the driving mode of a specific vehicle 120 from the manual driving mode to the automatic driving mode. Details of the operation mode management unit 440 will be described later.

In this embodiment, the accident processing unit 450 receives from the operation management unit 430 information (accident detection (sometimes referred to as information). When the accident processing unit 450 acquires the accident detection information, the accident processing unit 450 determines a disposition for the user 40 of the vehicle 120 involved in the accident. Examples of the above-mentioned disposition include requesting money, restricting the use of services provided by the management server 110, and lowering the evaluation of the user 40. FIG.

In this embodiment, the contract management unit 460 manages various contracts. For example, the contract management unit 460 manages establishment of contracts, changes in contract details, and storage and updating of contract information for use contracts and insurance contracts, respectively. In this embodiment, the usage contract management unit 462 manages usage contracts for each of the one or more vehicles 120 under management of the management server 110 .

Insurance contract management unit 464 manages insurance contracts for each of one or more vehicles 120 under management of management server 110 . For example, when the insurance contract needs to be changed or added due to a change in the use contract of a specific 120, the insurance management unit 230 is requested to change or add the insurance contract. The insurance management unit 230 accesses the insurance contract server 130 based on a request from the insurance contract management unit 464, and executes processing for changing the content of existing insurance contracts or subscribing to additional insurance. do. Insurance management unit 230 stores information indicating the execution result of the above processing in storage unit 240 . In addition, insurance management unit 230 outputs information indicating that the above processing has been completed to insurance contract management unit 464 .

Operation management unit 430 may be an example of an accident detection unit. The operating mode management unit 440 may be an example of an information processing device. The accident processing unit 450 may be an example of a disposal decision unit.

FIG. 5 schematically shows an example of the internal configuration of the operation mode management unit 440. As shown in FIG. In this embodiment, the operating mode management unit 440 includes a contract information acquisition unit 522 , a contract conditions determination unit 524 , a contract conditions change unit 526 and a permission signal generation unit 528 . In this embodiment, the operation mode management unit 440 includes a user information acquisition unit 542, an area condition setting unit 544, an area condition determination unit 546, and a forced switching signal generation unit 548.

In the present embodiment, the contract information acquisition unit 522 acquires information on the contract for the specific vehicle 120 by referring to the contract information storage unit 332, for example. For example, the contract information acquisition unit 522 acquires usage contract information for a specific vehicle 120 . The policy information acquisition unit 522 may acquire insurance policy information for a specific vehicle 120 .

More specifically, contract information acquisition unit 522 acquires an instruction input to vehicle 120 by user 40 . The above instructions may be instructions regarding the operation of the vehicle 120 . For example, the user 40 operates the operation panel of the vehicle 120 or uses the voice recognition function of the vehicle 120 to issue a switching instruction to switch the driving mode of the vehicle 120 from the automatic driving mode to the manual driving mode. input. When the switching instruction is input to vehicle 120 , vehicle 120 transmits the switching instruction to contract information acquisition unit 522 .

When the contract information acquisition unit 522 receives the switching instruction from the vehicle 120, the contract information acquisition unit 522 refers to the contract information storage unit 332 and acquires the usage contract information of the vehicle 120 for which the switching instruction has been input. Contract information acquisition portion 522 outputs information indicating that a switching instruction has been input to vehicle 120 and the use contract information of vehicle 120 to contract condition determination portion 524 .

In this embodiment, the contract condition determination unit 524 determines whether or not the behavior of the user 40 of the vehicle 120 meets the conditions defined by the contract for using the vehicle 120 . For example, the user information acquisition unit 542 determines whether or not the content of the instruction from the user 40 matches the conditions defined by the contract for using the vehicle 120 .

More specifically, contract condition determination unit 524 receives information indicating that a switching instruction has been input to vehicle 120 and use contract information of vehicle 120 from contract information acquisition unit 522 . The contract condition determination unit 524 determines whether to permit switching of the driving mode indicated by the switching instruction based on the use conditions of the vehicle 120 indicated by the use contract information.

According to one embodiment, if the usage conditions include information indicating that manual operation by the user 40 is permitted, the contract condition determination unit 524 determines that switching of the operation mode indicated by the switching instruction is permitted. do. The information indicating that manual driving by the user 40 is permitted may be information indicating that the user 40 may manually drive the mobile object for at least part of the contract period. In this case, the contract terms determination unit 524 may transmit information indicating that switching to the manual operation mode is permitted to the permission signal generation unit 528 .

According to another embodiment, when the conditions of use include information on conditions for permitting manual operation by the user 40, the contract conditions determination unit 524 determines whether the conditions are met. For example, if the above conditions include information indicating an area or route in which manual driving by the user 40 is permitted, or information indicating attributes of an area or route in which manual driving by the user 40 is permitted, the contract condition determination unit 524 may request the area condition determination unit 546 to determine whether the current position of the vehicle 120 meets the above conditions. The contract condition determination section 524 may determine whether the above conditions are met based on the determination result of the area condition determination section 546 .

When the above conditions are satisfied, the contract condition determination unit 524 determines that switching of the operation mode indicated by the switching instruction is permitted. In this case, the contract terms determination unit 524 may transmit information indicating that switching to the manual operation mode is permitted to the permission signal generation unit 528 .

On the other hand, when the above conditions are not satisfied, the contract condition determination unit 524 determines that switching of the operation mode indicated by the switching instruction is not permitted. In this case, the contract conditions determination unit 524 may transmit information indicating that switching to the manual operation mode is not permitted to the contract conditions change unit 526 .

According to yet another embodiment, if the conditions of use do not include information indicating that manual operation by the user 40 is permitted, or if the conditions of use do not include information indicating that manual operation by the user 40 is not permitted. is included, the contract condition determination unit 524 determines that switching of the operation mode indicated by the switching instruction is not permitted. In this case, the contract conditions determination unit 524 may transmit information indicating that switching to the manual operation mode is not permitted to the contract conditions change unit 526 .

In this embodiment, the contract terms changing unit 526 receives information from the contract terms determining unit 524 indicating that switching to the manual operation mode is not permitted. The contract condition change unit 526 changes the usage contract so as to satisfy the conditions for permitting manual operation by the user 40 .

Specifically, the contract conditions changing unit 526 compares the conditions for permitting manual operation by the user 40 with the current contract of use, and compares the conditions for permitting manual operation by the user 40 with one or more conditions necessary for permitting manual operation by the user 40. Among the conditions, the conditions that are insufficient under the current usage conditions are extracted. Next, the contract terms changing unit 526 creates a plan of terms of use that satisfies the extracted terms.

The conditions for permitting the switching of the driving mode indicated by the switching instruction are insurance premiums, fees, and compensation for using the vehicle 120 compared to the case where the user 40 uses the vehicle 120 in the automatic driving mode. Information may be included indicating that at least one amount is increased. The condition for permitting switching of the driving mode indicated by the switching instruction includes information indicating an area or route in which the user 40 is allowed to use the vehicle 120 in the manual driving mode, or an attribute of the area or route. It's okay.

Next, the contract conditions change unit 526 transmits the proposed terms of use to the vehicle 120 or the communication terminal 42 of the user 40 to present the proposed terms of use to the user 40 . The user 40 transmits to the management server 110 information indicating whether or not he or she agrees with the proposed terms of use output from the output device of the vehicle 120 or the communication terminal 42 . For example, if the user 40 agrees with the proposed terms of use, the user 40 transmits to the management server 110 information indicating that he or she agrees with the proposed terms of use. On the other hand, if the user 40 does not agree with the proposed terms of use, the user 40 transmits to the management server 110 information indicating that he does not agree with the proposed terms of use.

When the contract terms changing unit 526 acquires information from the user 40 indicating that the user 40 has agreed to the proposed terms of use, the contract terms determining unit 524 determines that switching to the manual operation mode is permitted. to the permission signal generator 528 . On the other hand, when the contract terms changing unit 526 acquires information from the user 40 indicating that the user 40 does not agree to the proposed terms of use, the contract terms determining unit 524 sets the vehicle 120 to the manual driving mode. Sends information indicating that switching to is not allowed.

In this embodiment, the permission signal generator 528 outputs a command for causing the vehicle 120 to execute the process of switching the driving mode of the vehicle 120 . The process of switching the driving mode of the vehicle 120 may be a process of switching the driving mode of the vehicle 120 from the manual driving mode to the automatic driving mode. The process of switching the driving mode of the vehicle 120 may be a process of switching the driving mode of the vehicle 120 from the automatic driving mode to the manual driving mode.

For example, the permission signal generation unit 528 receives information indicating that switching to the manual operation mode is permitted from the contract conditions determination unit 524 . When permission signal generation unit 528 receives information indicating that switching to the manual operation mode is permitted, permission signal generation unit 528 switches the operation mode of vehicle 120 from the automatic operation mode to the manual operation mode. A first command for causing vehicle 120 to execute the switching process is output.

Permission signal generator 528 may transmit the first command to vehicle 120 . When vehicle 120 receives the first command, vehicle 120 executes the first process described above. Thereby, the driving mode of the vehicle 120 is switched from the automatic driving mode to the manual driving mode.

In this embodiment, the user information acquisition unit 542 refers to the user information storage unit 326 to acquire user attribute information indicating attributes of the user 40 who uses the specific vehicle 120 . The user information acquisition section 542 may output the acquired user attribute information to the area condition setting section 544 .

In this embodiment, the area condition setting unit 544 acquires user attribute information of the user 40 who uses the specific vehicle 120 from the user information acquisition unit 542 . The area condition setting unit 544 sets an area or route in which the user 40 is permitted to use the vehicle 120 in the manual driving mode, or an area or route attribute based on the user 40 attribute indicated by the user attribute information. may be determined. As a result, the management server 110 can automatically set conditions regarding areas or routes in which the user 40 is permitted to use the vehicle 120 in the manual driving mode, according to the attributes of the user 40 .

In this embodiment, the area condition determination unit 546 determines whether the particular vehicle 120 exists in an area or route where the user 40 is permitted to use the vehicle 120 in manual driving mode. The area condition determination unit 546 determines whether the area or route where the specific vehicle 120 exists matches the attributes of the area or route where the user 40 is permitted to use the vehicle 120 in the manual driving mode. good too.

More specifically, first, area condition determination unit 546 acquires information indicating the current position or movement history of specific vehicle 120 . Next, based on the current position or movement history of the specific vehicle 120, the area condition determination unit 546 determines whether (i) the vehicle 120 is in an area or or (ii) the attributes of the area or route in which the vehicle 120 is located match the attributes of the area or route in which the user 40 is permitted to use the vehicle in manual driving mode Determine whether or not Area condition determination section 546 may output information indicating the determination result to forced switching signal generation section 548 .

In the present embodiment, the forced switching signal generation unit 548 causes the vehicle 120 to perform the second switching process for switching the driving mode of the vehicle 120 from the manual driving mode to the automatic driving mode based on the determination result of the area condition determination unit 546. Output a second instruction for execution. For example, (i) the vehicle 120 is not in an area or route in which the user user 40 is permitted to use the mobile in manual driving mode, or (ii) the attributes of the area or route in which the vehicle 120 is present are: User When it is determined that the user 40 does not match the attributes of the area or route in which the user 40 is allowed to use the mobile object in manual operation mode, the forced switching signal generator 548 transmits a second command to the vehicle 120 .

Upon receiving the second command, vehicle 120 executes the second process described above. As a result, the driving mode of the vehicle 120 switches from the manual driving mode to the automatic driving mode. According to this embodiment, for example, when the vehicle 120 enters an area or route that is not suitable for manual operation by the user 40, the driving mode of the vehicle 120 automatically switches to the automatic driving mode. This allows the user 40 to use the vehicle 120 more safely.

The contract information acquisition unit 522 may be an example of a usage condition acquisition unit and a switching instruction acquisition unit. The contract terms determination unit 524 may be an example of a switching determination unit. The contract condition change unit 526 may be an example of a condition presentation unit and a consent information acquisition unit. The permission signal generation unit 528 may be an example of a first command output unit. The user information acquisition unit 542 may be an example of a user attribute acquisition unit. The area condition determination unit 546 may be an example of a position information acquisition unit and a position determination unit. The forced switching signal generator 548 may be an example of a second command output unit.

FIG. 6 schematically shows an example of the system configuration of vehicle 120. As shown in FIG. In this embodiment, the vehicle 120 includes a communication section 622 , an input/output section 624 , a driving operation section 626 and a drive section 628 . In this embodiment, the vehicle 120 has a controller 640 . In this embodiment, the controller 640 has a communication controller 652 and an input/output controller 654 . In this embodiment, the control unit 640 has a manual operation control unit 662 , an automatic operation control unit 664 , a switching control unit 666 , a mode switching unit 668 and a drive control unit 670 .

In this embodiment, the communication unit 622 transmits and receives information to and from the management server 110 or the user 40 . In this embodiment, the input/output unit 624 presents information to the user 40 and receives information from the user 40 . For example, the input/output unit 624 receives instructions from the user 40 . The input/output unit 624 includes (i) information input devices such as keyboards, touch panels, pointing devices, cameras, microphones, voice input systems, and gesture input systems, and (ii) information output devices such as display devices, projection devices, and speakers. are exemplified.

In this embodiment, the driving operation unit 626 receives operation input from the user 40 . In this embodiment, drive 628 drives vehicle 120 . In this embodiment, the control section 640 controls the operation of each section of the vehicle 120 .

In this embodiment, the communication control section 652 controls the operation of the communication section 622 . In this embodiment, the input/output control unit 654 controls the operation of the input/output control unit 654 .

In this embodiment, the manual driving control unit 662 outputs information for controlling driving of the vehicle 120 in the manual driving mode. In this embodiment, the automatic driving control unit 664 outputs information for controlling driving of the vehicle 120 in the automatic driving mode.

In this embodiment, the switching control unit 666 controls switching of the driving mode of the vehicle 120 . Specifically, the switching control unit 666 controls the operation of the mode switching unit 668 to switch between the automatic operation mode and the manual operation mode. In this embodiment, the switching control unit 666 executes processing for switching between the automatic operation mode and the manual operation mode based on a command from the operation mode management unit 440 of the management server 110 . In this embodiment, the mode switching unit 668 switches between automatic operation mode and manual operation mode based on instructions from the switching control unit 666 .

In this embodiment, the drive control section 670 controls the drive section 628 . In this embodiment, when the operation mode of vehicle 120 is the manual operation mode, drive control unit 670 controls drive unit 628 based on instructions from manual operation control unit 662 . On the other hand, when the driving mode of vehicle 120 is the automatic driving mode, drive control unit 670 controls driving unit 628 based on instructions from automatic driving control unit 664 .

FIG. 7 illustrates an example computer 3000 in which aspects of the invention may be implemented in whole or in part. Management system 100 or a portion thereof may be implemented by computer 3000 . For example, the management system 100 or part thereof is realized by the computer 3000. FIG. Vehicle 120 or a portion thereof may be implemented by computer 3000 . For example, the control unit 640 of the vehicle 120 or part thereof is implemented by the computer 3000 .

Programs installed on the computer 3000 cause the computer 3000 to function as one or more "parts" of operations or one or more "parts" of an apparatus according to embodiments of the invention, or to and/or cause the computer 3000 to perform processes or steps of processes according to embodiments of the present invention. Such programs may be executed by CPU 3012 to cause computer 3000 to perform certain operations associated with some or all of the blocks in the flowcharts and block diagrams described herein.

Computer 3000 according to this embodiment includes CPU 3012 , RAM 3014 , graphics controller 3016 , and display device 3018 , which are interconnected by host controller 3010 . Computer 3000 also includes input/output units such as communication interface 3022 , hard disk drive 3024 , DVD-ROM drive 3026 and IC card drive, which are connected to host controller 3010 via input/output controller 3020 . The computer also includes legacy input/output units such as ROM 3030 and keyboard 3042 , which are connected to input/output controller 3020 via input/output chip 3040 .

The CPU 3012 operates according to programs stored in the ROM 3030 and RAM 3014, thereby controlling each unit. Graphics controller 3016 retrieves image data generated by CPU 3012 into a frame buffer or the like provided in RAM 3014 or itself, and causes the image data to be displayed on display device 3018 .

Communication interface 3022 communicates with other electronic devices over a network. Hard disk drive 3024 stores programs and data used by CPU 3012 within computer 3000 . DVD-ROM drive 3026 reads programs or data from DVD-ROM 3001 and provides programs or data to hard disk drive 3024 via RAM 3014 . The IC card drive reads programs and data from IC cards and/or writes programs and data to IC cards.

ROM 3030 stores therein programs that are dependent on the hardware of computer 3000, such as a boot program that is executed by computer 3000 upon activation. Input/output chip 3040 may also connect various input/output units to input/output controller 3020 via parallel ports, serial ports, keyboard ports, mouse ports, and the like.

A program is provided by a computer-readable storage medium such as a DVD-ROM 3001 or an IC card. The program is read from a computer-readable storage medium, installed in hard disk drive 3024 , RAM 3014 , or ROM 3030 , which are also examples of computer-readable storage media, and executed by CPU 3012 . The information processing described within these programs is read by computer 3000 to provide coordination between the programs and the various types of hardware resources described above. An apparatus or method may be configured by implementing information operations or processing according to the use of computer 3000 .

For example, when communication is performed between the computer 3000 and an external device, the CPU 3012 executes a communication program loaded into the RAM 3014 and sends communication processing to the communication interface 3022 based on the processing described in the communication program. you can command. Under the control of the CPU 3012, the communication interface 3022 reads transmission data stored in a transmission buffer area provided in a recording medium such as the RAM 3014, the hard disk drive 3024, the DVD-ROM 3001, or an IC card, and transmits the read transmission data. Data is transmitted to the network, or received data received from the network is written in a receive buffer area or the like provided on the recording medium.

In addition, the CPU 3012 causes the RAM 3014 to read all or necessary portions of files or databases stored in external recording media such as a hard disk drive 3024, a DVD-ROM drive 3026 (DVD-ROM 3001), an IC card, etc. Various types of processing may be performed on the data in RAM 3014 . CPU 3012 may then write back the processed data to an external recording medium.

Various types of information, such as various types of programs, data, tables, and databases, may be stored on recording media and subjected to information processing. CPU 3012 performs various types of operations on data read from RAM 3014, information processing, conditional decisions, conditional branching, unconditional branching, and information retrieval as specified throughout this disclosure and by instruction sequences of programs. Various types of processing may be performed, including /replace, etc., and the results written back to RAM 3014 . Also, the CPU 3012 may search for information in a file in a recording medium, a database, or the like. For example, when a plurality of entries each having an attribute value of a first attribute associated with an attribute value of a second attribute are stored in the recording medium, the CPU 3012 selects the first attribute from among the plurality of entries. search for an entry that matches the specified condition of the attribute value of the attribute, read the attribute value of the second attribute stored in the entry, and thereby determine the first attribute that satisfies the predetermined condition An attribute value of the associated second attribute may be obtained.

The programs or software modules described above may be stored in a computer readable storage medium on or near computer 3000 . In addition, a recording medium such as a hard disk or RAM provided in a server system connected to a dedicated communication network or the Internet can be used as a computer-readable storage medium, whereby the above program can be transferred via a network. provided to the computer 3000;

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments. It is obvious to those skilled in the art that various modifications and improvements can be made to the above embodiments. In addition, matters described with respect to a specific embodiment can be applied to other embodiments as long as they are not technically inconsistent. Also, each component may have features similar to other components with the same name but different reference numerals. It is clear from the description of the scope of the claims that forms with such modifications or improvements can also be included in the technical scope of the present invention.

The execution order of each process such as actions, procedures, steps, and stages in devices, systems, programs, and methods shown in claims, specifications, and drawings is etc., and it should be noted that they can be implemented in any order unless the output of a previous process is used in a later process. Regarding the operation flow in the claims, specification, and drawings, even if explanations are made using "first," "next," etc. for the sake of convenience, it means that it is essential to carry out in this order. is not.

10 communication network 20 owner 22 communication terminal 40 user 42 communication terminal 100 management system 110 management server 120 vehicle 130 insurance contract server 132 contract unit 134 storage unit 220 request reception unit 230 insurance management 240 storage unit 250 vehicle management unit 322 vehicle information storage unit 324 owner information storage unit 326 user information storage unit 332 contract information storage unit 342 vehicle allocation plan storage unit 350 storage unit 430 operation management unit 440 driving mode management unit 450 accident processing unit 460 contract management unit 462 use contract management unit 464 insurance contract management unit 522 contract information acquisition unit 524 contract conditions determination unit 526 contract conditions change unit 528 permission signal generation Unit, 542 User information acquisition unit, 544 Area condition setting unit, 546 Area condition determination unit, 548 Forced switching signal generation unit, 622 Communication unit, 624 Input/output unit, 626 Driving operation unit, 628 Driving unit, 640 Control unit, 652 Communication control unit 654 Input/output control unit 662 Manual operation control unit 664 Automatic operation control unit 666 Switching control unit 668 Mode switching unit 670 Drive control unit 3000 Computer 3001 DVD-ROM 3010 Host controller 3012 CPU, 3014 RAM, 3016 Graphic controller, 3018 Display device, 3020 Input/output controller, 3022 Communication interface, 3024 Hard disk drive, 3026 DVD-ROM drive, 3030 ROM, 3040 Input/output chip, 3042 Keyboard

Claims (23)

An information processing device that manages or controls a mobile object used by a user based on predetermined usage conditions,
The moving body is configured to be switchable between an automatic operation mode and a manual operation mode,
The information processing device is
a usage condition acquisition unit that acquires information about the usage conditions of the mobile object;
a switching instruction acquisition unit that acquires a switching instruction for switching the operation mode of the moving body;
a switching determination unit that determines whether to permit switching of the operation mode indicated by the switching instruction based on the usage conditions of the mobile body;
When the switching determination unit determines that switching of the operation mode indicated by the switching instruction is not permitted, switching of the operation mode indicated by the switching instruction is provided to the communication terminal used by the mobile body or the user. is permitted (excluding areas or routes where the user is allowed to use the mobile object in manual operation mode, or information indicating attributes of the areas or routes) to the user a condition presentation unit to
Consent information acquisition unit for acquiring consent information indicating that the user has consented to the conditions for permitting switching of the driving mode (excluding the driver's operation for switching the own vehicle to manual operation). When,
a command output unit configured to output a first command for causing the moving object to execute a first switching process for switching an operation mode of the moving object when the consent information acquiring unit acquires the consent information;
with
The information on the terms of use includes information indicating the content of a contract concluded by the user, which defines the terms of use of the mobile device by the user;
The switching determination unit determines whether or not to allow switching of the operation mode indicated by the switching instruction based on the conditions defined by the usage contract,
Information processing equipment. An information processing device that manages or controls a mobile object used by a user based on predetermined usage conditions,
The moving body is configured to be switchable between an automatic operation mode and a manual operation mode,
The information processing device is
a usage condition acquisition unit that acquires information about the usage conditions of the mobile object;
a switching instruction acquisition unit that acquires a switching instruction for switching the operation mode of the moving body;
a switching determination unit that determines whether to permit switching of the operation mode indicated by the switching instruction based on the usage conditions of the mobile body;
with
When the switching determination unit determines that switching of the operation mode indicated by the switching instruction is not permitted, switching of the operation mode indicated by the switching instruction is provided to the communication terminal used by the mobile body or the user. is characterized by presenting the user with conditions for being permitted,
The condition for permitting switching of the driving mode indicated by the switching instruction is information indicating that the amount of insurance premiums will increase compared to when the user uses the mobile body in the automatic driving mode. including,
Information processing equipment. An information processing device that manages or controls a mobile object used by a user based on predetermined usage conditions,
The moving body is configured to be switchable between an automatic operation mode and a manual operation mode,
The information processing device is
a usage condition acquisition unit that acquires information about the usage conditions of the mobile object;
a switching instruction acquisition unit that acquires a switching instruction for switching the operation mode of the moving body;
a switching determination unit that determines whether to permit switching of the operation mode indicated by the switching instruction based on the usage conditions of the mobile body;
with
The information on the terms of use includes information indicating the content of a contract concluded by the user, which defines the terms of use of the mobile device by the user;
The switching instruction is an instruction for switching from the automatic operation mode to the manual operation mode,
If the information indicating the content of the usage contract does not include information indicating that manual operation by the user is permitted, or if the information indicating the content of the usage contract does not include manual operation by the user. If information indicating that it is not permitted is included, it is determined that switching from the automatic operation mode indicated by the switching instruction to the manual operation mode is not permitted,
The information processing device is
When the switching determination unit determines that switching from the automatic operation mode to the manual operation mode is not permitted, the contract conditions change unit that changes the use contract so as to meet the conditions for allowing manual operation by the user;
further comprising
Information processing equipment. The contract terms modification department
Among the one or more conditions for allowing manual operation by the user, extract conditions that are insufficient under the current usage conditions,
causing the mobile unit or the communication terminal of the user to present to the user a usage condition that satisfies the extracted condition;
The information processing apparatus according to claim 3. When the switching determination unit determines that switching of the operation mode indicated by the switching instruction is permitted, a first switching process for switching the operation mode of the moving object is performed by the moving object. Further comprising a first command output unit that outputs one command,
The information processing apparatus according to claim 3 . When the switching determination unit determines that switching of the operation mode indicated by the switching instruction is not permitted, switching of the operation mode indicated by the switching instruction is provided to the communication terminal used by the mobile body or the user. presenting to the user conditions for allowing
The information processing device according to claim 5 . Further comprising a consent information acquisition unit that acquires consent information indicating that the user has consented to the conditions for permitting switching of the driving mode,
wherein the first command output unit outputs the first command when the consent information acquisition unit acquires the consent information;
The information processing device according to claim 6 . When the switching determination unit determines that switching of the operation mode indicated by the switching instruction is not permitted, switching of the operation mode indicated by the switching instruction is provided to the communication terminal used by the mobile body or the user. presenting to the user conditions for allowing
The information processing apparatus according to claim 3 . a consent information obtaining unit that obtains consent information indicating that the user has consented to the conditions for permitting switching of the driving mode;
a command output unit that outputs a first command for causing the moving body to execute a first switching process for switching the operation mode of the moving body;
further comprising
The information processing apparatus according to claim 8 . The conditions for permitting the switching of the driving mode indicated by the switching instruction are insurance premiums, commissions, and the moving body compared to when the user uses the moving body in the automatic driving mode. including information indicating that at least one amount of consideration for the use of
The information processing apparatus according to any one of claims 6 to 9 . The condition for permitting the switching of the driving mode indicated by the switching instruction is an area or route in which the user is allowed to use the moving body in the manual driving mode, or the area or the route containing information indicating attributes,
The information processing apparatus according to any one of claims 6 to 10 . further comprising a user attribute acquisition unit that acquires user attribute information indicating attributes of the user;
The area or the route where the user is allowed to use the moving body in the manual operation mode, or the attribute of the area or the route, based on the attribute of the user indicated by the user attribute information determine the
The information processing device according to claim 11 . a location information acquisition unit that acquires information indicating the current location or movement history of the mobile object;
Based on the information acquired by the position information acquisition unit, (i) whether or not the mobile object exists in the area or the route where the user is permitted to use the mobile object in the manual operation mode; or (ii) whether the attributes of the area or route in which the mobile object is located match the attributes of the area or route where the user is permitted to use the mobile object in the manual driving mode. a position determination unit that determines whether
(i) the vehicle is not in the area or route where the user is permitted to use the vehicle in the manual driving mode; or (ii) the area or route in which the vehicle is located. If it is determined that the attribute does not match the attribute of the area or the route where the user is permitted to use the moving body in the manual driving mode, the driving mode of the moving body is changed to the manual driving mode. A second command output unit that outputs a second command for causing the moving body to execute a second switching process for switching from to the automatic operation mode;
further comprising
The information processing apparatus according to claim 11 or 12 . an accident detection unit that detects the occurrence of an accident between the moving object operating in the manual operation mode and another moving object operating in the automatic operation mode;
a disposition determination unit that determines a disposition for the user when the accident detection unit detects the occurrence of the accident;
further comprising
The information processing apparatus according to any one of claims 1 to 13 . The switching determination unit determines that switching of the operation mode indicated by the switching instruction is permitted when information indicating that manual operation by the user is permitted is included in the usage conditions.
The information processing apparatus according to any one of claims 1 to 14 . The information indicating that manual operation by the user is permitted includes information indicating that the user may manually drive the mobile object during at least part of the usage period of the mobile object,
The information processing device according to claim 15 . The switching instruction is an instruction for switching the operation mode of the moving object from the automatic operation mode to the manual operation mode.
The information processing apparatus according to any one of claims 1 to 16 . The mobile body is configured to be switchable between an automatic operation mode and a manual operation mode based on the user's instruction,
The information processing apparatus according to any one of claims 1 to 17 . The information processing device according to any one of claims 1 to 18 ,
Mobile. A program for causing a computer to function as the information processing apparatus according to any one of claims 1 to 18 . A method for managing or controlling a mobile object used by a user based on predetermined usage conditions, comprising:
The moving body is configured to be switchable between an automatic operation mode and a manual operation mode,
The method includes:
a use condition obtaining step of obtaining information about the use conditions of the mobile object;
a switching instruction acquiring step of acquiring a switching instruction for switching the operation mode of the moving body;
a switching determination step of determining whether to permit switching of the operation mode indicated by the switching instruction based on the usage conditions of the mobile object;
In the switching determination step, when it is determined that switching of the operation mode indicated by the switching instruction is not permitted, switching of the operation mode indicated by the switching instruction is provided to the communication terminal used by the mobile body or the user. is permitted (excluding areas or routes where the user is allowed to use the mobile object in manual operation mode, or information indicating attributes of the areas or routes) to the user a stage of presenting conditions to
A consent information obtaining step of obtaining consent information indicating that the user has consented to the conditions for permitting the switching of the driving mode (excluding the driver's operation for switching the own vehicle to manual operation). When,
a command output step of outputting a first command for causing the moving body to execute a first switching process for switching the operation mode of the moving body when the consent information is obtained in the consent information obtaining step;
has
The information on the terms of use includes information indicating the content of a contract concluded by the user, which defines the terms of use of the mobile device by the user;
The switching determination step includes a step of determining whether to permit switching of the operation mode indicated by the switching instruction based on conditions specified by the usage contract.
Method. A method for managing or controlling a mobile object used by a user based on predetermined usage conditions, comprising:
The moving body is configured to be switchable between an automatic operation mode and a manual operation mode,
The method includes:
a use condition obtaining step of obtaining information about the use conditions of the mobile object;
a switching instruction acquiring step of acquiring a switching instruction for switching the operation mode of the moving body;
a switching determination step of determining whether to permit switching of the operation mode indicated by the switching instruction based on the usage conditions of the mobile object;
In the switching determination step, when it is determined that switching of the operation mode indicated by the switching instruction is not permitted, switching of the operation mode indicated by the switching instruction is provided to the communication terminal used by the mobile body or the user. presenting to the user conditions for allowing
has
The condition for permitting switching of the driving mode indicated by the switching instruction is information indicating that the amount of insurance premiums will increase compared to when the user uses the mobile body in the automatic driving mode. including,
Method. A method for managing or controlling a mobile object used by a user based on predetermined usage conditions, comprising:
The moving body is configured to be switchable between an automatic operation mode and a manual operation mode,
The method includes:
a use condition obtaining step of obtaining information about the use conditions of the mobile object;
a switching instruction acquiring step of acquiring a switching instruction for switching the operation mode of the moving body;
a switching determination step of determining whether to permit switching of the operation mode indicated by the switching instruction based on the usage conditions of the mobile object;
has
The information on the terms of use includes information indicating the content of a contract concluded by the user, which defines the terms of use of the mobile device by the user;
The switching instruction is an instruction for switching from the automatic operation mode to the manual operation mode,
In the switching determination step, if the information indicating the content of the usage contract does not include information indicating that manual operation by the user is permitted, or if the information indicating the content of the usage contract does not include manual operation by the user. Including the step of determining that switching from the automatic operation mode to the manual operation mode indicated by the switching instruction is not permitted when information indicating that it is not permitted is included,
The method includes:
In the switching determination step, when it is determined that switching from the automatic operation mode to the manual operation mode is not permitted, the contract conditions are changed to change the usage contract so as to satisfy the conditions for allowing the manual operation by the user. step,
having
Method.

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