JP7212723B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Conventionally, various techniques have been provided for providing electronic commerce services to users. For example, a technology has been provided that facilitates confirmation and comparison of products in EC malls (e.g., see Patent Literature 1).

JP-A-2002-109390

However, the above conventional techniques have room for improvement. The above-described conventional technology only provides information on products in one online shopping mall, and it is necessary to provide appropriate information to users who want to compare various products regardless of a specific online shopping mall. is difficult.

The present application has been made in view of the above, and aims to provide an information processing apparatus, an information processing method, and an information processing program that provide appropriate information.

An information processing apparatus according to the present application indicates an acquisition unit that acquires a search query input by a user, list information of products corresponding to the search query, and an electronic commerce service provider that sells each product. and service provider information to the user, and when one product included in the list information is selected by the user, the product information of the one product and the one product are sold. and a providing unit that provides the user with second content including sales mode information indicating a sales mode of the one product in each service provider.

According to one aspect of the embodiment, there is an effect that appropriate information can be provided.

FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. FIG. 2 is a diagram showing an example of content according to the embodiment. FIG. 3 is a diagram illustrating a configuration example of an information processing system according to the embodiment; FIG. 4 is a diagram illustrating a configuration example of an information processing apparatus according to the embodiment; 5 is a diagram illustrating an example of a user information storage unit according to the embodiment; FIG. FIG. 6 is a diagram illustrating an example of a service provider information storage unit according to the embodiment; FIG. 7 is a flowchart illustrating an example of information processing according to the embodiment. FIG. 8 is a diagram showing another example of content according to the embodiment. FIG. 9 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing apparatus.

Hereinafter, modes for implementing an information processing apparatus, an information processing method, and an information processing program (hereinafter referred to as "embodiments") according to the present application will be described in detail with reference to the drawings. The information processing apparatus, information processing method, and information processing program according to the present application are not limited to this embodiment. Also, in each of the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

(embodiment)
[1. information processing]
First, an example of information processing and an information processing system 1 according to an embodiment will be described with reference to FIGS. 1 to 3. FIG. FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. FIG. 2 is a diagram showing an example of content according to the embodiment. FIG. 3 is a diagram illustrating a configuration example of an information processing system according to the embodiment; The information processing system 1 provides users with information on a plurality of service providers, such as a plurality of online shopping malls (simply referred to as "malls") that sell products. Note that the service provider that sells the product is not limited to the mall, and may include a sales source (manufacturer) that sells the product manufactured by the company as a product. In other words, a service provider that sells products sells a variety of products by grouping pages (electronic stores) of multiple sellers (stores) on the Internet into one site, like a mall (electronic shopping mall). Any service provider may be used as long as it is a service provider that sells shops via the Internet, regardless of the form.

[Configuration of information processing system]
Prior to the description of FIGS. 1 and 2, the configuration of the information processing system 1 will be described with reference to FIG. FIG. 3 is a diagram illustrating a configuration example of an information processing system according to the embodiment; As shown in FIG. 3 , the information processing system 1 includes a user terminal 10 , an information processing device 100 and a plurality of service provider devices 50 . The information processing device 100 is communicatively connected to the user terminal 10 and each of the plurality of service providing source devices 50 via a predetermined communication network (network N) by wire or wirelessly. The information processing system 1 shown in FIG. 3 may include multiple user terminals 10 and multiple information processing apparatuses 100 .

A user terminal 10 is a terminal device used by a user. The user terminal 10 is used to provide search services and services related to electronic commerce. The user terminal 10 may be any device as long as it can implement the processing in the embodiments. The user terminal 10 may be any device as long as it provides search services and services related to electronic commerce and has a display for displaying information. Also, the user terminal 10 may be a device such as a smart phone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), or the like. In the example of FIG. 1, the user terminal 10 is a smart phone used by the user U1.

Also, the user terminal 10 transmits various information and the like to the information processing apparatus 100 . For example, the user terminal 10 transmits, to the information processing apparatus 100, position information about the user, action information including information about a search query used by the user for searching, and the like. In addition, below, the user terminal 10 may be described as a user. That is, hereinafter, the user can also be read as the user terminal 10 . The user terminal 10 accepts various operations by the user. FIG. 1 shows a case where a user using the user terminal 10 is identified by a user ID "U1" (hereinafter referred to as "user U1").

Note that the user terminal 10 may have various sensors. For example, the user terminal 10 has a function such as a GPS (Global Positioning System) sensor and detects the position of the user. Also, the user terminal 10 may have various functions such as a temperature sensor and an atmospheric pressure sensor, and may be capable of detecting and acquiring environmental information such as temperature and atmospheric pressure in which the user is placed. Also, the user terminal 10 may have various functions such as a heartbeat sensor, and may be capable of detecting and acquiring the user's biological information. For example, a user using the user terminal 10 may be able to acquire information about himself or herself through the user terminal 10 by wearing a wearable device capable of communicating with the user terminal 10 . For example, a user using the user terminal 10 wears a wristband-type wearable device that can communicate with the user terminal 10, so that the user terminal 10 acquires information about the user's own heartbeat (pulse). It may be possible.

The plurality of service providing source devices 50 include a service providing source device 50a, a service providing source device 50b, a service providing source device 50c, and the like. Note that the service providing source device 50a, the service providing source device 50b, the service providing source device 50c, etc. will be referred to as the "service providing source device 50" when they are not distinguished from each other. In addition, although three service providing source devices 50 are illustrated in FIG. 3, there may be four or more service providing source devices 50 . The service provider device 50a is an electronic commerce (EC) server used to provide A-mall services (electronic commerce services). The service provider device 50b is an electronic commerce server used to provide B-mall services. The service provider device 50c is an electronic commerce server used to provide C-mall services.

The information processing apparatus 100 is a computer that provides an information providing service for providing users with content including information about a plurality of service providers. The information processing apparatus 100 transmits content indicating search results corresponding to the search query input by the user to the user terminal 10 of the user. For example, the information processing apparatus 100 provides the user with content including information on products sold at multiple malls in response to the user's request.

From here, the flow of information processing will be described with reference to FIGS. 1 and 2. FIG. In the example shown in FIG. 1, three malls, A mall, B mall, and C mall, will be described as examples of service providers, but the number of service providers is not limited to three, and may be any number as long as it is plural. Often four or more service providers may be included. In addition, there is a case where the object to be exhibited and sold by each seller (shop) is referred to as a product, and the same item is referred to as a product regardless of the seller. For example, products mean objects (articles) having the same JAN code. Information for identifying which target (item) each product is is not limited to the JAN code, and may be various information such as product name (also referred to as "product identification information"). In addition, for example, a product means an item (product) when viewed in units of sales sources (shops). Moreover, in the following, the product may be read as the first product, and the product may be read as the second product.

Also, in FIG. 1, the user terminal 10 will be described as the user terminal 10-1 and the user terminal 10-2 according to the transition of the display on the user terminal 10. FIG. Note that the user terminal 10-1 and the user terminal 10-2 are the same user terminal 10. FIG. Further, hereinafter, the user terminal 10-1 and the user terminal 10-2 will be referred to as the user terminal 10 when they are not distinguished from each other.

First, the information processing apparatus 100 acquires information (merchandise information) on commodities sold through the services from each of a plurality of service providers such as A mall, B mall, and C mall.

In FIG. 1, the information processing device 100 requests product information of A mall from the service provider device 50a that A mall uses to provide electronic commerce services, and receives information about products sold at A mall from the service provider device 50a. Product information is acquired (steps S11-1, S12-1). For example, the information processing device 100 provides information (for example, JAN code) for specifying which product the product sells at A-mall, images, descriptions, sales prices, inventory numbers, and other information related to various products. Get product information. Then, the information processing apparatus 100 registers the obtained product information of each product in the service provider information storage unit 122 (see FIG. 6) in association with A-mall.

The information processing device 100 also acquires product information on products sold at the B-mall from the service provider device 50b used by the B-mall to provide electronic commerce services (steps S11-2 and S12-2). For example, the information processing device 100 provides information (for example, JAN code) for specifying which product the product sells at B-mall, images, descriptions, sales prices, inventory numbers, and other information related to various products. Get product information. Then, the information processing apparatus 100 registers the acquired product information of each product in the service provider information storage unit 122 in association with the B-mall.

The information processing device 100 also acquires product information on products sold at the C-mall from the service provider device 50c used by the C-mall to provide electronic commerce services (steps S11-3 and S12-3). For example, the information processing device 100 provides information (for example, JAN code) for specifying which product the product sells at the C mall, images, descriptions, sales prices, inventory numbers, and other information related to various products. Get product information. Then, the information processing apparatus 100 registers the acquired product information of each product in the service provider information storage unit 122 in association with the C-mall.

Note that the information processing apparatus 100 may collect information by any method as long as it is possible to acquire product information of products sold by each service provider. For example, the information processing apparatus 100 performs a crawl that collects and saves the contents of web pages (hereinafter also referred to as "pages") from websites (simply referred to as "sites") where each service provider provides electronic commerce services. Product information of products sold by each service provider may be obtained by processing (also simply referred to as “crawl”). In this case, the information processing device 100 requests a page of each product sold by each service provider device 50, analyzes the page, and obtains product information on products sold by each service provider. .

Through the above-described processing, the information processing apparatus 100 in FIG. 1 collects product information of each product sold at each of Mall A, Mall B, and Mall C, as shown in the search item list TB1 of the category “hotel”. do. It should be noted that the process of acquiring product information of products sold by each service provider may be performed in any order. may be performed to periodically update product information of products sold by each service provider. The information processing apparatus 100 provides information to the user based on the acquired product information of products sold by each service provider.

The user terminal 10 transmits the search query input by the user U1 to the information processing device 100 (step S13). Thereby, the information processing apparatus 100 acquires the search query input by the user U1. In FIG. 1 , the user U1 inputs the search query “refrigerator” into the user terminal 10, and the user terminal 10 transmits the search query “refrigerator” input by the user U1 to the information processing apparatus 100. FIG. For example, user U1 enters the search query "refrigerator" into a search box such as search box BX1 in FIG.

Then, the information processing apparatus 100 that has received the search query "refrigerator" provides the content corresponding to the search query "refrigerator" to the user terminal 10 (step S14). Here, the search query "refrigerator" input by the user U1 does not specify one product, but specifies the product category "refrigerator". Therefore, the information processing apparatus 100 provides the user terminal 10 with content (hereinafter also referred to as “first content”) including a list of a plurality of products that fall under the product category “refrigerator”.

For example, the information processing apparatus 100 generates content CT1, which is the first content, using product information of products sold at each of a plurality of service providers such as A mall, B mall, and C mall. Content CT1, which is an example of the first content, will now be described with reference to FIG. As shown in FIG. 2, content CT1, which is the first content, includes a list of a plurality of products that fall under the product category "refrigerator" corresponding to the search query "refrigerator" input by user U1.

The information processing apparatus 100 includes a refrigerator R1 manufactured by the manufacturer M1, a refrigerator R2 manufactured by the manufacturer M2, a refrigerator R3 manufactured by the manufacturer M3, and a refrigerator R4 manufactured by the manufacturer M4. are arranged in the list area AR1 to generate the content CT1. Here, "refrigerator R1", "refrigerator R2", etc. are indicated by abstract codes, but "refrigerator R1", "refrigerator R2", etc. are product identifiers such as JAN codes that can specify one product. shall be informational.

For example, the information processing apparatus 100 searches each product information registered in the service provider information storage unit 122 and extracts product information corresponding to the product category "refrigerator" as target product information. The information processing apparatus 100 identifies a product (also referred to as a “target product”) that falls under the product category “refrigerator” based on the extracted target product information. For example, the information processing apparatus 100 identifies a target product that falls under the product category "refrigerator" based on the JAN code included in the extracted target product information. In FIG. 2, the information processing apparatus 100 identifies the refrigerator R1, the refrigerator R2, the refrigerator R3, the refrigerator R4, etc. as target products that fall under the product category "refrigerator". Then, the information processing apparatus 100 generates a content CT1 showing a list of target products such as the identified refrigerator R1, refrigerator R2, refrigerator R3, and refrigerator R4.

For each target product, the information processing apparatus 100 also generates first content in which service provider information indicating a service provider such as a mall that sells the product as a product is arranged in association with the product. In FIG. 2, the information processing apparatus 100 displays respective icons of A-mall, B-mall, C-mall, etc. that sell the target products as commodities, such as refrigerators R1, R2, R3, and R4. A content CT1 arranged in association with the target product is generated. For example, the information processing apparatus 100 associates an icon corresponding to each service provider with each service provider and uses icon information stored in the service provider information storage unit 122 to display an icon corresponding to each service provider. to get

For example, the information processing apparatus 100 generates content CT1 in which an icon IC1 indicating A-mall, an icon IC2 indicating B-mall, and an icon IC3 indicating C-mall are arranged in association with refrigerator R1. That is, it indicates that three service providers, A mall, B mall, and C mall, sell the refrigerator R1 as a product. Further, for example, the information processing apparatus 100 generates a content CT1 in which an icon IC1 indicating A mall is arranged in association with a refrigerator R3. That is, it indicates that only A mall sells the refrigerator R3 as a product. For example, the information processing apparatus 100 uses the JAN code of each product information registered in the service provider information storage unit 122 to identify the service provider that sells each target product.

For example, when an icon in the content CT1 is selected by the user, the information processing apparatus 100 narrows down the content (third content) is provided to the user terminal 10 used by the user. As described above, FIG. 2 shows a case where icons indicating respective service providers are used as an example of the service provider information. Any information such as a character string indicating the name of the

For example, the information processing apparatus 100 may use product information (information such as a JAN code, an image, specifications, etc.) of each product stored in the storage unit 120 (see FIG. 4) for the image of each product. As the image of each product, an image included in the product information of the product of one service provider corresponding to the product may be used. Further, the information processing apparatus 100 may determine the order in which the target products are arranged based on a predetermined criterion. For example, the information processing apparatus 100 may determine the order in which the target products are arranged based on arbitrary criteria such as price order such as manufacturer's suggested retail price, order of sales volume of each product, order of sales of each product, and the like. . In this case, the information processing apparatus 100 generates the first content in which the target products are arranged in the order determined based on the criteria.

As described above, the information processing apparatus 100 displays the list information of a plurality of products that fall under the product category "refrigerator" and icons IC1 and IC2 of service provider information indicating each service provider such as a mall that sells each product. , IC3, etc. are generated. The information processing apparatus 100 then transmits the generated content CT1 to the user terminal 10 . As described above, the information processing apparatus 100 provides the first content, which is a catalog-type content that displays a list of a plurality of products that match the conditions, when the product that the user wants to search is not uniquely determined.

The user terminal 10 that has received the content CT1 from the information processing device 100 displays the content CT1 (step S15). A user U1 who has confirmed the content CT1 displayed on the user terminal 10-1 selects one refrigerator (product) from among a plurality of refrigerators (products) in the content CT1. In FIG. 1, user U1 selects refrigerator R1 from a plurality of refrigerators in content CT1. Thereby, the user terminal 10 receives the selection of one refrigerator by the user U1 (step S16).

User terminal 10 requests information (sales mode information) indicating a mode (sales mode) in which refrigerator R1 selected by user U1 is sold by each service provider from information processing apparatus 100 (step S17). For example, the user terminal 10 sends a search query “refrigerator R1” to the information processing device 100 to request the information processing device 100 for sales mode information of each service provider regarding the refrigerator R1. As a result, the information processing apparatus 100 acquires, from the user terminal 10, the request information of the refrigerator R1 requesting the sales mode information of each service provider for the refrigerator R1.

The information processing device 100 that has received the request information for the refrigerator R1 provides the user terminal 10 with the second content corresponding to the request information for the refrigerator R1 (step S18). Here, refrigerator R1 selected by U1 is one product. Therefore, the information processing apparatus 100 provides content (hereinafter also referred to as "second content") including product information of the refrigerator R1, which is one product, and sales mode information of the refrigerator R1 at each service provider that sells the refrigerator R1 as a product. ) is provided to the user terminal 10 . In FIG. 2, the selling price of the refrigerator R1 at each service provider is explained as an example of the sales mode information. Various information such as time may be included.

For example, the information processing apparatus 100 generates content CT2, which is the second content indicating the sales mode of the refrigerator R1 as a product at each of a plurality of service providers such as A-mall, B-mall, and C-mall. Content CT2, which is an example of the second content, will now be described with reference to FIG. As shown in FIG. 2, content CT2, which is the second content, includes product information of refrigerator R1, such as a character string "refrigerator R1" such as a JAN code, and an image of refrigerator R1. For example, the information processing apparatus 100 uses the product information (information such as JAN code, image, specifications, etc.) of the refrigerator R1 stored in the storage unit 120 to store the product information such as the character string "refrigerator R1" and the image of the refrigerator R1. is arranged in the first area AR21 to generate the content CT2.

Also, as shown in FIG. 2, the content CT2 includes a list of sales mode information of the refrigerator R1 from a plurality of service providers. For example, the information processing apparatus 100 searches for each product information registered in the service provider information storage unit 122 and extracts product information corresponding to the product "refrigerator R1" as target product information. In FIG. 2, the information processing apparatus 100 extracts product information of products sold at A mall, B mall, C mall, D mall, etc., as target product information for the refrigerator R1. Then, the information processing apparatus 100 stores the second area of the refrigerator R1 in the order of the sales mode information for the A mall, the sales mode information for the C mall, the sales mode information for the B mall, and the sales mode information for the D mall. Content CT2 placed in AR22 is generated.

For example, the information processing apparatus 100 generates content CT2 including sales mode information indicating that the refrigerator R1 is sold at 108,351 yen by XX shop (seller) in A mall. For example, the information processing apparatus 100 generates a content CT2 including sales mode information indicating that the refrigerator R1 is sold at 138,000 yen by ZZ Store, a shop (seller) in C-mall. In addition, the information processing apparatus 100 generates content CT2 including sales mode information indicating that the refrigerator R1 is sold at 158,000 yen by the YY store of the shop (seller) in B mall.

In this way, in FIG. 2, the information processing apparatus 100 generates the content CT2 in which each piece of sales mode information is arranged in order of the sales price of the product corresponding to the refrigerator R1. As described above, FIG. 2 shows, as an example, a case in which each item of sales mode information is arranged in order of the sales price of a product. good too. For example, the information processing apparatus 100 may determine the order of arrangement of the sales mode information based on various business logics. For example, the information processing device 100 may arrange the sales mode information in order of recommendation.

Further, in FIG. 2, the information processing apparatus 100 generates content CT2 including a plurality of icons such as icons IC1, IC2, and IC3. For example, when an icon in the content CT2 is selected by the user, the information processing apparatus 100 selects content (fourth content) narrowed down to products sold by the service provider corresponding to the icon selected by the user. It is provided to the user terminal 10 used by the user.

As described above, the information processing apparatus 100 generates the content CT2 including the product information of the refrigerator R1, which is a product, and the sales mode information of the refrigerator R1 as a product at each mall. The information processing device 100 then transmits the generated content CT2 to the user terminal 10 . Thus, when the user selects one product, the information processing apparatus 100 provides information on the selected one product. That is, when the product that the user wants to search is uniquely determined, the information processing apparatus 100 provides the second content, which is correct content including information about the product and corresponding product information.

The user terminal 10 that has received the content CT2 from the information processing apparatus 100 displays the content CT2 (step S19). After confirming the content CT2 displayed on the user terminal 10-2, the user U1 performs an operation such as purchasing a desired product among the plurality of products corresponding to the refrigerator R1 in the content CT2. For example, the user U1 performs an operation to purchase the cheapest item sold by the XX store in A mall among a plurality of items corresponding to the refrigerator R1 in the content CT2. The information processing device 100 receives the request information requesting the purchase processing of the product sold by the XX store of the A-mall from the user terminal 10, and executes the processing related to the purchase of the product sold by the XX store of the A-mall. For example, the information processing device 100 transmits request information to the service provider device 50a of A mall.

As described above, the information processing apparatus 100 can provide appropriate information by providing the first content and the second content. Note that when the product that the user wants to search for is uniquely determined, the information processing apparatus 100 does not provide the first content, and the information processing apparatus 100 does not provide the second content, which is correct content including information about the product and corresponding product information. provide content. In the above example, when the user U1 performs a search using the search query "refrigerator R1", the information processing apparatus 100 transmits the content CT2 to the user terminal 10 used by the user U1 without providing the content CT1. . That is, the information processing apparatus 100 provides catalog type content when the product desired by the user cannot be uniquely specified, and provides correct type content when the product desired by the user is uniquely specified. Appropriate information can be provided according to the state of

In the example of FIG. 2, the refrigerator R1, which is a product having a plurality of corresponding products, is selected from among the contents CT1, and the content CT2 including a list (catalog) of the corresponding products is provided. However, the information processing apparatus 100 may provide content CT3, which is third content that does not include a list (catalog) of a plurality of products as shown in FIG. 8, in the case of a product that satisfies a predetermined condition. FIG. 8 is a diagram showing another example of content according to the embodiment. For example, the information processing apparatus 100 may provide content CT3 when a product (also referred to as a “specific product”) having the name of the store (seller) is selected in content CT1. A specific product is a product (merchandise) that does not have a catalog, and the name of the store is posted in the content CT1 so that the user can recognize which store sells the specific product. For example, a specific product is a product for which one sales source sells products corresponding to the product. In addition, in the example of FIG. 2, the refrigerator R3 is described as "00 electronics shopping store", indicating a case corresponding to a specific product.

For example, when the refrigerator R3 is selected from the content CT1, the information processing apparatus 100 provides the content CT3 to the user terminal 10 used by the selected user. In this case, the information processing apparatus 100 generates the content CT3 including product information corresponding to the refrigerator R3 sold at the "OO electronics shopping store" and information on its review (evaluation). The information processing device 100 then transmits the generated content CT3 to the user terminal 10 . The user terminal 10 that receives the content CT1 from the information processing device 100 displays the content CT1.

As described above, when a product is selected in the first content, the information processing system 1 provides a page (content) showing details of the product. For example, even if a specific product (product) is selected in the first content, the information processing system 1 does not immediately transition to the page of the store that sells the product, but displays product details (for example, 2nd content, etc.), a detailed page (for example, 3rd content, etc.) with the same display format may be displayed. Note that the above is only an example, and when a specific product (product) is selected in the first content, the information processing system 1 may immediately transition to the page of the store that sells that product.

[1-1. Other examples]
Note that the above is merely an example, and the information processing apparatus 100 may provide various information to the user. The information processing apparatus 100 may provide the user with the first content generated using various information. For example, the information processing apparatus 100 may generate first content displaying rankings on multiple axes corresponding to the search query, and provide the generated first content to the user. For example, the information processing apparatus 100 uses a first criterion based on sales status such as being sold, a second criterion based on fashion such as being popular, a third criterion based on price such as being cheap, and matching with other users. A first content may be generated in which the products are arranged based on various criteria, such as a fourth criteria based on, for example. Note that the information processing apparatus 100 may generate second content and provide the generated second content to the user in the same manner as the first content described above.

For example, the information processing apparatus 100 may generate the first content indicating a recommendation ranking obtained by integrating information on each of a plurality of malls. The information processing device 100 may generate the first content indicating the product ranking according to the personalization. The information processing apparatus 100 may rank products using a model learned by machine learning (ranking learning) and generate first content to be displayed side by side. The information processing apparatus 100 may generate the first content that displays the products arranged in a ranking according to the number of malls that sell the products as commodities. Further, the information processing apparatus 100 may calculate the score of each product from various kinds of information, and generate the first content in which the products are arranged and displayed in order of score.

Further, the information processing apparatus 100 may provide content displaying a domain to be sold, a price, etc., when a product icon including a sales mall is selected. When the user considers the points obtained at each site, the information processing apparatus 100 may generate the second content in which the products are arranged and displayed in the order based on the points. For example, the information processing apparatus 100 may generate the second content that displays the product with the lowest selling price in a color different from that of other products. The information processing apparatus 100 may also determine the display order based on the user information.

[2. Configuration of Information Processing Device]
Next, the configuration of the information processing apparatus 100 according to the embodiment will be described using FIG. FIG. 4 is a diagram illustrating a configuration example of the information processing apparatus 100 according to the embodiment. As shown in FIG. 4, the information processing apparatus 100 has a communication section 110, a storage section 120, and a control section . The information processing apparatus 100 includes an input unit (for example, a keyboard, a mouse, etc.) that receives various operations from an administrator of the information processing apparatus 100, and a display unit (for example, a liquid crystal display, etc.) for displaying various information. may have.

(Communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to a network by wire or wirelessly, and transmits and receives information to and from the user terminal 10 and the service provider device 50 .

(storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 according to the embodiment has a user information storage unit 121, a service provider information storage unit 122, and a content information storage unit 123, as shown in FIG. Note that the storage unit 120 may store various types of information, not limited to the above. For example, the storage unit 120 may store product information regarding each product. For example, the storage unit 120 may store product information including JAN codes, images, specifications, etc. of each product.

(User information storage unit 121)
The user information storage unit 121 according to the embodiment stores various information about users. For example, the user information storage unit 121 stores various information regarding user attributes. 5 is a diagram illustrating an example of a user information storage unit according to the embodiment; FIG. The user information storage unit 121 shown in FIG. 5 includes items such as "user ID", "age", "gender", "member information", and "action history".

"User ID" indicates identification information for identifying a user. "Age" indicates the age of the user identified by the user ID. Note that the “age” may be a specific age of the user identified by the user ID, such as 35 years old. "Gender" indicates the gender of the user identified by the user ID.

"Member information" indicates whether or not the user is a member of each service provider. For example, "member information" indicates whether or not the user is a member at each mall. The "member information" may also store information indicating the membership level (for example, normal member, premium member, etc.) of each service provider.

Also, the "action history" indicates the action history of the corresponding user. Although the "action history" is illustrated by an abstract code such as "AL1", various actions such as searching and purchasing of each user are shown. Contains historical information. For example, the "action history" may store the history of action information indicating the date and time, location, and content of each action.

The example of FIG. 5 indicates that the age of the user (user U1) identified by the user ID "U1" is "twenties" and the gender is "male". The member information of user U1 is "-", indicating that user U1 is not a member of any service provider. It also indicates that the action history of user U1 is action history AL1.

Also, the age of the user (user U2) identified by the user ID "U2" is "twenties" and the gender is "female". User U2's member information is "A mall", indicating that user U2 is a member of A mall. It also indicates that the action history of user U2 is action history AL2.

Note that the user information storage unit 121 may store various types of information, not limited to the above, depending on the purpose. For example, the user information storage unit 121 may store various information such as demographic attribute information and psychographic attribute information. For example, the user information storage unit 121 may store information such as name, family composition, income, and interests.

(Service provider information storage unit 122)
The service provider information storage unit 122 according to the embodiment stores various types of information about service providers. The service provider information storage unit 122 stores various information about service providers. FIG. 6 is a diagram illustrating an example of a service provider information storage unit according to the embodiment; The service provider information storage unit 122 shown in FIG. 6 has items such as "service provider", "merchandise ID", "merchandise name", "price", and "inventory quantity".

"Service provider" indicates a service provider who sells the corresponding product. In FIG. 6, a service name such as "A mall" is shown, but identification information for identifying a service provider, such as a service provider ID, may be stored in "service provider". good. "Product ID" indicates identification information for identifying the product. "Product name" indicates the specific name of the product. "Price" indicates the selling price of the corresponding product. For "price", an abstract code such as "PR1" is illustrated, but specific numerical values such as "5000" (yen) and "100,000" (yen) are stored.

"Number of stocks" indicates the number of stocks of the corresponding product. In the "inventory quantity", the inventory quantity of the product based on the declaration of the corresponding seller is registered.

For example, in the example shown in FIG. 6, A mall, which is the service provider, indicates that it is a sales source that sells the product (product GD1) identified by the product ID "GD1". Further, the product GD1 indicates that the product name is "electronic jar X" and the price is "PR1" (yen). In addition, the product GD1 indicates that the inventory quantity is "10".

For example, in the example shown in FIG. 6, C-mall, which is the service provider, indicates that it is a sales source that sells the product (product GD7) identified by the product ID "GD7". Further, the product GD7 indicates that the product name is "refrigerator A" and the price is "PR3" (yen). In addition, the product GD7 indicates that the inventory quantity is "1".

Note that the service provider information storage unit 122 may store various types of information, not limited to the above, depending on the purpose. For example, the service provider information storage unit 122 stores information indicating the category (product category) to which each product corresponds, in association with each product. For example, the service provider information storage unit 122 stores an icon corresponding to each service provider in association with each service provider. For example, the service provider information storage unit 122 may store information about the date and time when the product information was added or the date and time when the product information was created. In addition, the service provider information storage unit 122 may store various product information such as product images, gross profit, presence/absence of shipping charges, shipping charges, keywords used when searching for products, product types, and the like. .

(Content information storage unit 123)
The content information storage unit 123 according to the embodiment stores various types of information regarding content. The content information storage unit 123 according to the embodiment stores various information related to content displayed on the user terminal 10 . For example, the content information storage unit 123 stores information about content displayed by an application (also referred to as an “app”) installed in the user terminal 10 . For example, the content information storage unit 123 stores information about content displayed by a browser application installed on the user terminal 10 . Note that the above is merely an example, and the content information storage unit 123 may store various types of information according to content and the like. For example, the content information storage unit 123 stores information to be provided to the user terminal 10 and various information necessary for displaying the content on the user terminal 10 for the content CT1 which is the first content and the content CT2 which is the second content. do.

(control unit 130)
Returning to the description of FIG. 4, the control unit 130 is a controller, and is stored in a storage device inside the information processing apparatus 100 by, for example, a CPU (Central Processing Unit) or MPU (Micro Processing Unit). Various programs (corresponding to an example of an information processing program) are executed by using the RAM as a work area. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 4, the control unit 130 has an acquisition unit 131, a determination unit 132, and a provision unit 133, and implements or executes information processing functions and actions described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 4, and may be another configuration as long as it performs information processing to be described later. Moreover, the connection relationship of each processing unit of the control unit 130 is not limited to the connection relationship shown in FIG. 4, and may be another connection relationship.

(Acquisition unit 131)
The acquisition unit 131 acquires various information. The acquisition unit 131 receives various types of information from external devices such as the user terminal 10 and the service provider device 50 . Also, the acquisition unit 131 acquires various types of information from the storage unit 120 . The acquisition unit 131 also acquires various types of information from the user information storage unit 121, the service provider information storage unit 122, the content information storage unit 123, and the like.

Acquisition unit 131 acquires information about products sold by each service provider from service provider device 50 . The acquisition unit 131 acquires a search query input by the user. The acquisition unit 131 receives from the user terminal 10 a search query input by a user using the user terminal 10 .

(Determination unit 132)
The determination unit 132 executes determination processing for determining various types of information. The determination unit 132 determines various information based on the various information stored in the storage unit 120 . The determination unit 132 determines various types of information based on the user information storage unit 121, the service provider information storage unit 122, the content information storage unit 123, and the like. The determination unit 132 determines various information based on the various information acquired by the acquisition unit 131 .

The determining unit 132 determines the order of arranging information corresponding to each of a plurality of service providers that sell one product. The determination unit 132 determines the order of arranging information corresponding to each of a plurality of service providers who sell one product, based on the selling price of one product at each service provider. The decision unit 132 decides to provide the second content without providing the first content when the search query indicates a specific product.

The determination unit 132 executes extraction processing for extracting various information. The determination unit 132 extracts various information based on various information stored in the storage unit 120 . For example, the determination unit 132 also functions as an extraction unit that extracts various types of information.

The determination unit 132 searches each product information registered in the service provider information storage unit 122, and extracts product information corresponding to the product category “refrigerator” as target product information. The determination unit 132 searches each product information registered in the service provider information storage unit 122, and extracts product information corresponding to the product “refrigerator R1” as target product information. The determining unit 132 extracts product information of products sold at A mall, B mall, C mall, D mall, etc., as target product information for the refrigerator R1.

The determination unit 132 executes identification processing for identifying various pieces of information. The determination unit 132 identifies various pieces of information based on the pieces of information stored in the storage unit 120 . For example, the determination unit 132 also functions as an identification unit that identifies various types of information.

The determination unit 132 identifies a product (target product) that falls under the product category “refrigerator” based on the extracted target product information. The determining unit 132 identifies a target product that falls under the product category “refrigerator” based on the JAN code included in the extracted target product information.

The determination unit 132 executes generation processing for generating various types of information. The determination unit 132 generates various information based on various information stored in the storage unit 120 . For example, the determination unit 132 also functions as a generation unit that generates various types of information.

The determining unit 132 appropriately uses various techniques to generate various information such as a screen (content) to be provided to an external information processing apparatus. The determination unit 132 generates a screen (content) and the like to be provided to the user terminal 10 . For example, the determination unit 132 generates a screen (content) and the like to be provided to the user terminal 10 based on information stored in the storage unit 120 . The determination unit 132 generates each content such as the content CT1 and CT2. The determination unit 132 may generate a screen (content) or the like by any process as long as the screen (content) or the like to be provided to the external information processing apparatus can be generated. For example, the determining unit 132 generates a screen (content) to be provided to the user terminal 10 by appropriately using various techniques related to image generation, image processing, and the like. For example, the determining unit 132 appropriately uses various techniques such as Java (registered trademark) to generate a screen (content) to be provided to the user terminal 10 . Note that the determination unit 132 may generate a screen (content) to be provided to the user terminal 10 based on CSS, JavaScript (registered trademark), or HTML formats. Further, for example, the determination unit 132 may generate screens (contents) in various formats such as JPEG (Joint Photographic Experts Group), GIF (Graphics Interchange Format), and PNG (Portable Network Graphics).

(Providing unit 133)
The providing unit 133 provides various information. For example, the providing unit 133 provides various information to the user terminal 10 . The providing unit 133 transmits various information to the user terminal 10 . The providing unit 133 provides various information based on the various information acquired by the acquiring unit 131 . The providing unit 133 provides various information according to the determination by the determining unit 132 . The providing unit 133 transmits the content generated by the determining unit 132 to the user terminal 10 .

The providing unit 133 transmits content to the user terminal 10 . The providing unit 133 transmits to the user terminal 10 content indicating search results corresponding to a search query input by the user using the user terminal 10 . The providing unit 133 transmits the content CT1, which is the first content, to the user terminal 10 . The providing unit 133 transmits the content CT2, which is the second content, to the user terminal 10 .

The providing unit 133 provides the user with first content including list information of products corresponding to the search query and service provider information indicating each service provider of an electronic commerce service that sells each product, and provides the list information. When one product is selected by the user, product information of the one product and sales mode information indicating the sales mode of the one product at each service provider selling the one product are included. Providing the second content to the user.

The providing unit 133 provides first content including service provider information indicating a service provider that is an online shopping mall that sells each product. The providing unit 133 provides first content including service provider information, which is an icon corresponding to the service provider. The providing unit 133 provides first content in which an icon of a service provider that sells one product is arranged at a position corresponding to one product. When there are a plurality of service providers who sell one product, the providing unit 133 provides the first content in which a plurality of icons corresponding to each of the plurality of service providers are arranged side by side.

When there are a plurality of service providers who sell one product, the providing unit 133 provides second content including sales mode information showing a list of sales modes corresponding to each of the plurality of service providers. The providing unit 133 provides second content including sales mode information in which information corresponding to each of a plurality of service providers selling one product is arranged in a predetermined order. The providing unit 133 includes sales mode information in which information corresponding to each of a plurality of service providers who sell one product is arranged in an order according to the selling price of one product at each service provider. 2 Provide content.

When the search query indicates a specific product, the providing unit 133 provides product information of the specific product and information on the specific product at each service provider that sells the specific product without providing the first content. and second content including sales mode information indicating the sales mode.

[3. Information processing flow]
Next, the procedure of information processing by the information processing system 1 according to the embodiment will be described with reference to FIG. FIG. 7 is a flowchart illustrating an example of information processing according to the embodiment.

As shown in FIG. 7, the information processing apparatus 100 acquires a search query input by a user (step S101). The information processing apparatus 100 provides the user with first content including list information of products corresponding to the search query and service provider information indicating each service provider of the electronic commerce service that sells each product (step S102).

Then, when one product included in the list information is selected by the user, the information processing apparatus 100 stores the product information of the one product and the information of the one product at each service provider that sells the one product. The user is provided with the second content including sales mode information indicating the sales mode (step S103).

[4. effect〕
As described above, the information processing device 100 according to the embodiment has the acquisition unit 131 and the provision unit 133 . The acquisition unit 131 acquires a search query input by the user. The providing unit 133 provides the user with first content including list information of products corresponding to the search query and service provider information indicating each service provider of an electronic commerce service that sells each product, and provides the list information. When one product is selected by the user, product information of the one product and sales mode information indicating the sales mode of the one product at each service provider selling the one product are included. Providing the second content to the user.

As described above, the information processing apparatus 100 according to the embodiment first provides a list of a plurality of products corresponding to the search query input by the user and a first content indicating a service provider that sells the product as a product, When the user selects one product from the first contents, information is provided in two stages according to the user's narrowing down status by providing information on a service provider that sells the product as a product. appropriate information can be provided.

Further, in the information processing apparatus 100 according to the embodiment, the providing unit 133 provides first content including service provider information indicating a service provider, which is an online shopping mall that sells each product.

As described above, the information processing apparatus 100 according to the embodiment displays a list of a plurality of products corresponding to a search query input by a user, as well as the first content indicating a service provider, which is a mall that sells the products as commodities. By providing the information first, the user can be made to recognize the mall that sells the product, and appropriate information can be provided.

Further, in the information processing apparatus 100 according to the embodiment, the providing unit 133 provides first content including service provider information, which is an icon corresponding to the service provider.

As described above, the information processing apparatus 100 according to the embodiment first displays the first content including a list of a plurality of products corresponding to the search query input by the user and an icon indicating a service provider that sells the product as a product. By providing the information, it is possible to facilitate the user's recognition of the service provider that sells the product, so that appropriate information can be provided.

Further, in the information processing apparatus 100 according to the embodiment, the providing unit 133 provides first content in which an icon of a service provider that sells one product is arranged at a position corresponding to one product.

As described above, the information processing apparatus 100 according to the embodiment provides the first content in which the icon indicating the service provider that sells one product as a product is arranged at the position corresponding to the one product. Since the user can easily recognize the service provider that sells the one product, appropriate information can be provided.

In addition, in the information processing apparatus 100 according to the embodiment, when there are a plurality of service providers that sell one product, the provision unit 133 arranges a plurality of icons corresponding to each of the plurality of service providers to provide a first icon. provide content.

As described above, the information processing apparatus 100 according to the embodiment provides the first content in which the icon indicating the service provider that sells one product as a product is arranged at the position corresponding to the one product. Appropriate information because the user can easily recognize which service provider sells the one product even when there are multiple service providers selling the one product can provide.

Further, in the information processing apparatus 100 according to the embodiment, when there are a plurality of service providers that sell one product, the provision unit 133 provides sales mode information indicating a list of sales modes corresponding to each of the plurality of service providers. to provide second content including

As described above, when there are a plurality of service providers selling one product, the information processing apparatus 100 according to the embodiment provides the second content including sales mode information showing a list of sales modes of each service provider. Thus, the user can easily recognize how each service provider sells the one product, so that appropriate information can be provided.

In addition, in the information processing apparatus 100 according to the embodiment, the providing unit 133 may provide a second service including sales mode information in which information corresponding to each of a plurality of service providers selling one product is arranged in a predetermined order. provide content.

As described above, the information processing apparatus 100 according to the embodiment provides the second content including the sales mode information in which the sales modes of each service provider are arranged in a predetermined order, thereby converting the one product into each service. Since the user can easily recognize how the provider sells the product, appropriate information can be provided.

Further, in the information processing apparatus 100 according to the embodiment, the providing unit 133 causes the information corresponding to each of a plurality of service providers who sell one product to be distributed according to the selling price of one product at each service provider. A second content is provided that includes the sales mode information arranged in the ordered order.

As described above, the information processing apparatus 100 according to the embodiment provides the second content including the sales mode information in which the sales modes of each service provider are arranged in the order according to the sales price, thereby providing the one product with the second content. Since the user can easily recognize at what price each service provider sells, appropriate information can be provided.

Further, in the information processing apparatus 100 according to the embodiment, when the search query indicates a specific product, the providing unit 133 sells the product information of the specific product and the specific product without providing the first content. and sales mode information indicating the sales mode of a specific product at each of the service providers.

As described above, when the search query input by the user specifies a specific product, the information processing apparatus 100 according to the embodiment omits the provision of the first content and provides the second content so that the user can Appropriate information can be provided according to the narrowing down status.

[5. Hardware configuration]
The information processing apparatus 100 according to the embodiments described above is implemented by a computer 1000 configured as shown in FIG. 9, for example. FIG. 9 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing apparatus. Computer 1000 has CPU 1100 , RAM 1200 , ROM 1300 , HDD (Hard Disk Drive) 1400 , communication interface (I/F) 1500 , input/output interface (I/F) 1600 and media interface (I/F) 1700 .

The CPU 1100 operates based on programs stored in the ROM 1300 or HDD 1400 and controls each section. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started up, a program depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. Communication interface 1500 receives data from other devices via network N, sends the data to CPU 1100, and transmits data generated by CPU 1100 to other devices via network N. FIG.

The CPU 1100 controls output devices such as displays and printers, and input devices such as keyboards and mice, through an input/output interface 1600 . CPU 1100 acquires data from an input device via input/output interface 1600 . CPU 1100 also outputs the generated data to an output device via input/output interface 1600 .

Media interface 1700 reads programs or data stored in recording medium 1800 and provides them to CPU 1100 via RAM 1200 . CPU 1100 loads such a program from recording medium 1800 onto RAM 1200 via media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable disc), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. etc.

For example, when the computer 1000 functions as the information processing apparatus 100 according to the embodiment, the CPU 1100 of the computer 1000 implements the functions of the control unit 130 by executing programs loaded on the RAM 1200 . The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired via the network N from another device.

As described above, some of the embodiments and modifications of the present application have been described in detail with reference to the drawings. It is possible to carry out the present invention in other forms with modifications and improvements.

[6. others〕
Further, among the processes described in the above embodiments and modifications, all or part of the processes described as being performed automatically can be performed manually, or described as being performed manually. All or part of the processing can also be performed automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device illustrated is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution and integration of each device is not limited to the one shown in the figure, and all or part of them can be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions. Can be integrated and configured.

Also, the above-described embodiments and modifications can be appropriately combined within a range that does not contradict the processing content.

Also, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the acquisition unit can be read as acquisition means or an acquisition circuit.

1 information processing system 100 information processing device 121 user information storage unit 122 service provider information storage unit 123 content information storage unit 130 control unit 131 acquisition unit 132 determination unit 133 provision unit 10 user terminal (terminal device)
50 service provider device N network

Claims (11)

an acquisition unit that acquires a search query entered by a user;
providing the user with first content including list information of products corresponding to the search query and service provider information indicating each service provider of an electronic commerce service that sells each product, and included in the list information; When the user selects the one product to be sold and the name of the seller of the one product is not listed in the first content, the product information of the one product and the sales of the one product providing the user with a second content that is a list catalog containing sales mode information indicating the sales mode of the one product at each of the service providers that provide the service, and the seller of the one product in the first content. When the name of is published, the provision of providing third content that is content that does not include the list catalog unlike the second content and that is content that indicates the sales manner of the one product at the seller. Department and
An information processing device comprising: The providing unit
2. The information processing apparatus according to claim 1, wherein said first content including said service provider information indicating said service provider, which is an online shopping mall that sells said products, is provided. The providing unit
3. The information processing apparatus according to claim 1, wherein the first content including the service provider information, which is an icon corresponding to the service provider, is provided. The providing unit
4. The information processing apparatus according to claim 3, wherein said first content is provided in which an icon of a service provider that sells said one product is arranged at a position corresponding to said one product. The providing unit
5. The method according to claim 4, wherein when there are a plurality of service providers that sell the one product, the first content is provided by arranging a plurality of icons corresponding to each of the plurality of service providers. Information processing equipment. The providing unit
When there are a plurality of service providers who sell the one product, the second content including the sales mode information showing a list of sales modes corresponding to each of the plurality of service providers is provided. Item 6. The information processing apparatus according to any one of Items 1 to 5. The providing unit
7. The second content according to claim 6, wherein information corresponding to each of a plurality of service providers selling the one product includes the sales mode information arranged in a predetermined order. information processing equipment. The providing unit
The second information corresponding to each of the plurality of service providers who sell the one product includes the sales mode information arranged in order according to the selling price of the one product at each service provider. 8. The information processing apparatus according to claim 7, which provides content. The providing unit
When the search query indicates a specific product, product information of the specific product and information on the specific product at each service provider that sells the specific product without providing the first content. 9. The information processing apparatus according to any one of claims 1 to 8, wherein the second content including sales mode information indicating the sales mode is provided. A computer-executed information processing method comprising:
a retrieving step of retrieving a search query entered by a user;
providing the user with first content including list information of products corresponding to the search query and service provider information indicating each service provider of an electronic commerce service that sells each product, and included in the list information; When the user selects the one product to be sold and the name of the seller of the one product is not listed in the first content, the product information of the one product and the sales of the one product providing the user with a second content that is a list catalog containing sales mode information indicating the sales mode of the one product at each of the service providers that provide the service, and the seller of the one product in the first content. When the name of is published, the provision of providing third content that is content that does not include the list catalog unlike the second content and that is content that indicates the sales manner of the one product at the seller. process and
An information processing method characterized by including a retrieval procedure for retrieving a search query entered by a user;
providing the user with first content including list information of products corresponding to the search query and service provider information indicating each service provider of an electronic commerce service that sells each product, and included in the list information; When the user selects the one product to be sold and the name of the seller of the one product is not listed in the first content, the product information of the one product and the sales of the one product providing the user with a second content that is a list catalog containing sales mode information indicating the sales mode of the one product at each of the service providers that provide the service, and the seller of the one product in the first content. When the name of is published, the provision of providing third content that is content that does not include the list catalog unlike the second content and that is content that indicates the sales manner of the one product at the seller. a procedure;
An information processing program characterized by causing a computer to execute

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