JP7201723B2 - Information processing device and program - Google Patents

Description

TECHNICAL FIELD Embodiments of the present invention relate to an information processing apparatus and a program .

2. Description of the Related Art Hitherto, there has been a shopping agency service in which an agent conducts shopping at the request of a client who requested shopping at a shopping center or the like. An agent who is asked to shop by the client carries out the shopping of the client and purchases the merchandise on behalf of the client. Then, the agent delivers the purchased product to the client and receives payment for the product.

In such a shopping agency, if the client who requested the shopping does not have the price of the substitute purchase product purchased on behalf of the agent, or does not have the money of the purchase price of the substitute purchase product , there was a problem that the payment to the agent requested by the client for shopping could not be made correctly or could not be made on the spot.

The problem to be solved by the present invention is to provide an information processing apparatus and a program that enable a person who pays for a product to pay the price of the product to the agent correctly and immediately in the amount of the product when the agent is requested to do the shopping. is.

An information processing apparatus according to an embodiment, in order to cause the first mobile terminal device to display electronic receipt information of the transaction information obtained by digitizing the transaction information including the transaction amount of the transaction including the paid product, electronic receipt information transmission means for transmission ; payment determination means for determining whether or not the payment for the payment on behalf of the payment product has been completed when the payment application screen information in which the payment product is specified is received from the first mobile terminal device; When the payment determination means determines that the payment has not been completed, information indicating that the payment has been applied is transmitted to a second mobile terminal device different from the first mobile terminal device, and the payment determination means a payment application information transmitting means for rejecting the application for payment when it determines that the payment has been completed .

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. FIG. 2 is a block diagram showing the essential configuration of the POS terminal. FIG. 3 is a memory map showing part of the RAM of the controller of the POS terminal. FIG. 4 is a block diagram showing the essential configuration of the electronic receipt server. FIG. 5 is a block diagram showing the essential configuration of the electronic receipt management server. FIG. 6 is a memory map showing part of the storage unit of the electronic receipt management server. FIG. 7 is a memory map showing part of the storage unit of the electronic receipt management server. FIG. 8 is a memory map showing part of the storage unit of the electronic receipt management server. FIG. 9 is a block diagram showing the main configuration of the mobile terminal. FIG. 10 is a flow chart showing the flow of control processing in the POS terminal. FIG. 11 is a flow chart showing the flow of control processing of the electronic receipt server. FIG. 12 is a functional block diagram showing the functional configuration of the electronic receipt management server. FIG. 13 is a flow chart showing the flow of control processing of the electronic receipt management server. FIG. 14 is a flow chart showing the flow of control processing of the electronic receipt management server. FIG. 15 is a flow chart showing the flow of control processing of the electronic receipt management server. FIG. 16 is a functional block diagram showing the functional configuration of the mobile terminal. FIG. 17 is a flow chart showing the flow of control processing of the mobile terminal. FIG. 18 is a flowchart showing the flow of control processing of the mobile terminal. FIG. 19 is a diagram showing a display example of the mobile terminal. FIG. 20 is a diagram showing a display example of the mobile terminal. FIG. 21 is a diagram showing a display example of the mobile terminal. FIG. 22 is a diagram showing a display example of the mobile terminal.

Hereinafter, this embodiment will be described based on the drawings. In this embodiment, an electronic receipt management server is used as an information processing apparatus. Also, a description will be given using a mobile terminal as the mobile terminal device. In addition, this invention is not limited by embodiment described below.

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1 and a store server 2 installed at a store P1 such as a shopping center, an electronic receipt server 3 installed at a headquarters P3, an electronic receipt It has an electronic receipt management server 4 installed at a center P4 and a mobile terminal 7 carried by a customer.

The POS terminal 1 is connected to a network N2 that connects the store P1 and the headquarters P3. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a merchandise sales data processing device that executes merchandise sales data processing at the store P1. The POS terminal 1 generates receipt information, which is transaction print information including transaction details of the product to be settled, and issues a paper receipt by printing the receipt information with the printing unit 13, which will be described later. Also, the POS terminal 1 converts the data format of the non-structured receipt information into a structured format different from the non-structured format to generate electronic receipt information. Electronic receipt information is receipt information that is obtained by converting receipt information, which is originally printed on receipt paper, into a structured format such as CSV (Comma-Separated Values) or JSON. The electronic receipt information is transmitted to the electronic receipt management server 4 via the electronic receipt server 3 and stored in the electronic receipt management server 4 . The electronic receipt information stored in the electronic receipt management server 4 can be transmitted to the mobile terminal 7 and viewed. The mobile terminal 7 displays the electronic receipt information in substantially the same format as the receipt information printed on the receipt paper.

Then, the POS terminal 1 outputs (transmits) the generated electronic receipt information to the electronic receipt server 3 via the network N2. A method for transmitting the electronic receipt information is not particularly limited, and general-purpose protocols such as HTTP and HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be plural.

The POS terminal 1 calculates points that can be used at the store P1 according to the amount of merchandise purchased by the customer and gives the points to the customer. The given points are transmitted to the store server 2 connected via a communication line N1 such as a LAN (Local Area Network) and accumulated in the store server 2 .

The store server 2 manages the sales of the entire store P1. The store server 2 is connected to the POS terminal 1 via a communication line N1 provided in the store P1. The store server 2 manages sales information of the store P1 based on the sales information of the POS terminal 1. FIG. The store server 2 collects the sales information of each POS terminal of the store P1 as settlement receipt information. The settlement receipt information is information obtained by summarizing sales information that the store P1 has sold in a predetermined period (for example, one day). Settlement receipt information is total sales information for a predetermined period, as well as information obtained by aggregating sales information by department or class, for example. Further, for example, it is information obtained by aggregating sales information by payment type. Further, for example, it is information obtained by aggregating sales information by time period. It also includes, for example, information obtained by aggregating sales information according to various categories.

In addition, the store server 2 manages customer points transmitted from the POS terminal 1 for each customer. When points are awarded, the points used to accumulate the points are subtracted if the points are used. Thus, the store server 2 also functions as a point server. Note that the function of the point server may be provided, for example, in a headquarters server installed in the headquarters other than the store server.

The electronic receipt server 3 is provided at the headquarters P3 of the company that operates the store P1, and functions as a corporate receipt management server that manages receipt information for each company that operates the store P1.

The electronic receipt server 3 also receives the electronic receipt information transmitted from the POS terminal 1 via the network N2. The electronic receipt server 3 also transmits the received electronic receipt information to the electronic receipt management server 4 via the network N3 connecting the headquarters P3 and the electronic receipt center P4.

Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Also, the method of transmitting the electronic receipt information is not particularly limited, and general-purpose protocols such as HTTP and HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P4. The electronic receipt center P4 manages, for example, electronic receipt information and electronic settlement receipt information of each company whose receipt information is managed by the electronic receipt server 3 . The electronic receipt center P4 is a third party organization other than the headquarters P3 that operates the electronic receipt server 3 . The electronic receipt server 3 may also be managed by a third party.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages electronic receipt information of various companies that operate stores. The electronic receipt management server 4 includes a member ID, which is the name and customer code of each customer (member) who has registered as a member, and an electronic receipt ID, which is a unique terminal code for identifying the mobile terminal 7 that transmits the electronic receipt information. (hereinafter referred to as "SRID"), and member data such as destination information (e.g., e-mail address) of the portable terminal 7 to which the electronic receipt information is to be sent are stored and managed in the member master held in the database DB. In addition to the electronic receipt management server 4, a member management server or the like for storing and managing member data may be provided.

Further, the electronic receipt management server 4 receives the electronic receipt information transmitted from the electronic receipt server 3 via the network N3, and stores the electronic receipt information in the electronic receipt management unit 43a (to be described later) stored in the database DB. It is stored and managed in the receipt number section 43a2 (see FIG. 6). More specifically, the electronic receipt information includes elements such as store information and member ID of the store to which the electronic receipt information is sent, in addition to product transaction details (merchandise sales data), and is associated with member data of the corresponding member. managed by

In addition, when the electronic receipt management server 4 stores the electronic receipt information in the electronic receipt number section 43a2, the electronic receipt management server 4 refers to the destination information associated with the member ID of the electronic receipt information to determine the destination (portable terminal 7). identify. Then, the electronic receipt management server 4 notifies the destination of the electronic receipt information to be transmitted via the network N5, which will be described later.

Further, when the electronic receipt management server 4 receives an electronic receipt inquiry designating a member ID from a portable terminal 7 connected via a network N5, which will be described later, the electronic receipt management server 4 stores the electronic receipt information corresponding to the member ID in the electronic receipt information section. 43 a 3 and transmitted to the mobile terminal 7 . If additional information is associated with the electronic receipt information, the additional information is also transmitted to the mobile terminal 7 that made the inquiry.

The mobile terminal 7 is a mobile terminal device such as a smart phone, a mobile phone, a PDA (Personal Digital Assistant), a tablet computer, etc., which is carried and used by a user (customer) of this system. The mobile terminal 7 has an application such as a web browser for browsing various information provided on the network N5.

The mobile terminal 7 is various public networks that access the electronic receipt management server 4 via the network N5.

In the embodiment, mobile terminals 7 include a mobile terminal 7a as a first mobile terminal and a mobile terminal 7b as a second mobile terminal. The mobile terminal 7a is a mobile terminal 7 carried by an agent who, for example, performs shopping at a store P1 such as a supermarket on behalf of a client. The mobile terminal 7b is the mobile terminal 7 carried by the client who requested the agent to do the shopping. The mobile terminal 7a and the mobile terminal 7b are collectively referred to as the mobile terminal 7. FIG.

By the way, in this system, a customer's membership registration for receiving electronic receipt information on the portable terminal 7 is performed, for example, by the following procedure. The customer sends a blank mail from the portable terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for membership registration to the mobile terminal 7 at the received e-mail address. The customer accesses the URL indicating the page for member registration from the portable terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer completes the input of the necessary items, the electronic receipt management server 4 executes member registration with respect to the member master. After that, the electronic receipt management server 4 delivers a member registration completion mail including the member ID and password to the mobile terminal 7 . This completes the member registration. After being registered as a member, a barcode symbolizing the SRID is displayed on the display section of the portable terminal 7 that has been logged in and authenticated.

Further, after the settlement processing (transaction) at the POS terminal 1, the mobile terminal 7 sends a notification indicating that the electronic receipt management server 4 can transmit the electronic receipt information from the electronic receipt management server 4 via the network N5. receive. The member operates the mobile terminal 7 to send the electronic receipt information inquiry information to the electronic receipt management server 4 via the network N5, thereby receiving the member's electronic receipt information from the electronic receipt management server 4. . Also, the mobile terminal 7 displays the received electronic receipt information.

In the electronic receipt system having such a configuration, the electronic receipt information indicating the details of the transaction (settlement) generated by processing the product sales data at the POS terminal 1 of the store P1 is sent to the electronic receipt server 3 for electronic receipt management. It is transmitted to the server 4 and published on the Web. Therefore, the mobile terminal 7 equipped with a web browser can download electronic receipt information published on the web to the mobile terminal 7 and view it with the web browser by designating a URL (Uniform Resource Locator). can. Note that an application for viewing receipt information may be installed on the mobile terminal 7 for viewing.

Next, the hardware configuration of the main devices that construct the electronic receipt system of the first embodiment will be described with reference to FIGS. 2 to 9. FIG.

First, the POS terminal 1 will be explained. FIG. 2 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. As shown in FIG. 2, the POS terminal 1 includes a control section 11 that controls various calculations and various sections of the POS terminal 1 in an integrated manner. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, and a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data. 11a, a computer composed of an RTC (Real Time Clock) section for keeping the current date and time.

Control unit 11 is connected to operation unit 12 , printing unit 13 , display unit 14 , code reading unit 15 , communication I/F 16 and storage unit 17 via bus 18 .

The operation unit 12 has various operation keys for the operator to perform operation input. The operation keys include, for example, numeric keys for inputting numerical values, cursor keys and selection/decision keys for selecting predetermined items, and closing keys for executing settlement processing for one transaction and ending the transaction. 121 etc. are provided.

The printing unit 13 is composed of a printer device for printing receipts, journals, settlement receipts, inspection receipts, and the like. The printing unit 13 prints information such as product information of purchased products, payment information associated with payment processing, settlement information, inspection information, etc. After that, cut the paper and issue receipts, journals, settlement receipts, inspection receipts, etc.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various kinds of information such as the product name and price of the product registered for sale, the total amount of one transaction declared to be settled, and the amount of change. The display unit 14 displays various kinds of information in the settlement receipt issuing process, the electronic settlement receipt information generation process and transmission process, and the inspection receipt issuing process. The display unit 14 includes an operator display 14a that displays various information for the cashier, and a customer display 14b that displays various information for the customer. Note that the display unit 14 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 12 .

The code reading unit 15 is, for example, a scanner device that optically reads code symbols such as bar codes and two-dimensional codes. The code reading unit 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the display unit of the mobile terminal 7, a two-dimensional code symbol displayed near the POS terminal 1, or the like. . The control unit 11 inputs the information held in the read code symbol. It is assumed that the code symbol attached to the product holds a product code or the like for specifying the product. Further, the code symbol displayed on the mobile terminal 7 holds an SRID, a member ID, and the like for specifying the customer who carries the mobile terminal 7 . The SRID and member ID may be magnetically or electrically stored in the mobile terminal 7 . In this case, the stored SRID and member ID are read by a dedicated reader. The control unit 11 inputs the read SRID or member ID. Also, the code symbol that is two-dimensionally coded holds a shop code that identifies the shop.

The control unit 11 is also connected to a communication I/F (interface) 16 via a bus 18, and can be connected to the network N2 via this communication I/F 16. FIG.

Also, the control unit 11 is connected to the storage unit 17 via the bus 18 . The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores a control program 17a for executing various POS operations including merchandise sales data processing, settlement processing, and inspection processing. Based on the control program 17a, the control unit 11 executes product sales data processing and processing related to receipt information. The storage unit 17 stores various data files related to product sales data processing, such as product data files storing product data such as product names, product codes and unit prices of each product.

The storage unit 17 also stores an electronic receipt generation program 17b for generating electronic receipt information from receipt information. The control unit 11 drives the electronic receipt generation program 17b to convert unstructured receipt information into structured electronic receipt information based on conversion rules described in a receipt information schema (not shown). do. Thus, the control unit 11 generates electronic receipt information from the receipt information.

The electronic receipt information generated by the POS terminal 1 includes member ID, company code (identification code of the company that operates the store), store code, POS number of the POS terminal 1, receipt number, product sales data (including date and time data), and so on. Therefore, for example, a consumer goods maker or the like can obtain unique proof information of purchased products related to the manufacturer from this electronic receipt information under specific conditions (for example, limited to a specific company operating a store, limited to a specific region, specific time limit, etc.). Further, the electronic receipt information generated by the POS terminal 1 includes an SRID specifying the mobile terminal 7 that transmits the electronic receipt information.

The storage unit 17 also stores a POS number for distinguishing its own POS terminal 1 from other POS terminals 1, a company code (identification code of a company that operates a store), an industry/business format code, and a store identifying the store P1. It stores information such as a store code. Here, the industry/business format code is a code (classification code) that distinguishes the industry/business format of the store, such as convenience stores, supermarkets, department stores, pharmacies, restaurants, and restaurants. In addition, each store managed by the same company is given a different store code so that each store can be identified. It should be noted that such business types and business conditions can be arbitrarily changed according to the user's preference. Also, the company code (identification code of the company that operates the store) and the industry/business type code may be registered in the electronic receipt server 3 .

Next, part of the memory map of the RAM 11a in the control unit 11 of the POS terminal 1 will be explained. In FIG. 3, the RAM 11a has an SRID storage section 11a1, a product information storage section 11a2, and a sales information storage section 11a3.

The SRID storage unit 11a1 stores the SRID and member ID input from the code reading unit 15. FIG. Based on the product code input from the code reading unit 15, the product information storage unit 11a2 stores product information (product code, product name, unit price, attribute information, etc.) read from a product master (not shown). The sales information storage unit 11a3 stores sales information, which is cumulative information for cumulatively storing product information, payment information, etc. of products for which payment processing has been executed. The sales information of the POS terminal 1 is stored in the sales information storage section 11a3.

Next, the hardware configuration of the electronic receipt server 3 that functions as a corporate receipt management server will be described with reference to the block diagram of FIG. In FIG. 4, the electronic receipt server 3 includes a control section 31 that controls various calculations and each section of the electronic receipt server 3 in an integrated manner. The control unit 31 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is.

The control unit 31 can be connected to the network N2 and the network N3 via the communication I/F 32 connected to the bus 34. FIG. Also, the control unit 31 is connected to the storage unit 33 via the bus 34 .

The storage unit 33 stores the electronic receipt information for each company that operates the store in the electronic receipt management unit 33a. The electronic receipt information includes a company code (identification code of the company that operates the store), industry/business code, store code, shopper member ID, POS number of the POS terminal 1, receipt number, product sales data, and the like. The storage unit 33 also stores a control program 33b for managing the electronic receipt information stored in the electronic receipt management unit 33a.

Next, the hardware configuration of the electronic receipt management server 4 functioning as a customer receipt management server will be described with reference to the block diagram of FIG. In FIG. 5, the electronic receipt management server 4 includes a control section 41 that controls various calculations and each section of the electronic receipt management server 4 in an integrated manner. The control unit 41 is a computer composed of a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and stores various data in a rewritable manner, an RTC unit that measures the current date and time, and the like. is.

The control unit 41 can be connected to the network N3 and the network N5 via the communication I/F 42 connected to the bus 44 . Also, the control unit 41 is connected to the storage unit 43 via the bus 44 .

The storage unit 43 is provided with an electronic receipt management unit 43a, an electronic money storage unit 43b, a control program 43c, and a customer management unit 43d. The electronic receipt management unit 43a manages electronic receipt information of various companies that operate stores, received from the electronic receipt server 3, for each member.

The storage unit 43 also includes an electronic money storage unit 43b that stores an electronic money account of each member. An account is identified by an account number. The storage unit 43 also stores a control program 43c for controlling the electronic receipt management unit 43a and the like. The storage unit 43 also stores a customer management unit 43d for managing the customer who carries the portable terminal 7. FIG.

Next, the electronic receipt management unit 43a will be described with reference to FIG. In FIG. 6, the electronic receipt management unit 43a stores the electronic receipt information generated in the transaction in association with the SRID for each transaction. The electronic receipt management unit 43a includes an SRID unit 43a1, an electronic receipt number unit 43a2, an electronic receipt information unit 43a3, a reimbursement application screen information unit 43a4, a refund screen information unit 43a5, a payment screen information unit 43a6, a reimbursement application flag unit 43a7, a It has a return flag portion 43a8 and a repaid flag portion 43a9.

The SRID section 43a1 stores an SRID, which is a terminal code for specifying the mobile terminal 7 that transmits the electronic receipt read by the code reading section 15 of the POS terminal 1. FIG. The electronic receipt number section 43a2 stores a number specifying electronic receipt information in association with the SRID that transmitted the electronic receipt information. The electronic receipt information unit 43a3 stores the electronic receipt information obtained by converting the receipt information for one transaction into an electronic receipt, corresponding to the SRID for each transaction. In the embodiment, the electronic receipt information includes the SRID stored in the SRID section 43a1 and the electronic receipt information stored in the electronic receipt information section 43a3.

The reimbursement application screen information section 43a4 stores reimbursement application screen information on which the agent has applied for reimbursement using the portable terminal 7a. The returned screen information part 43a5 stores the screen information of the portable terminal 7b that the requester uses the portable terminal 7b to return the reimbursement application. The payment screen information part 43a6 stores the screen information of the mobile terminal 7b that the requester uses the mobile terminal 7b to consent to the application for reimbursement and to approve the payment.

The reimbursement application flag section 43a7 stores a reimbursement application flag indicating whether or not the agent is applying for reimbursement using the portable terminal 7a. If the reimbursement application flag is "1", it indicates that reimbursement application has been made. If the reimbursement application flag is "0", it indicates that no reimbursement application has been made. The return flag unit 43a8 stores a return flag indicating whether or not the reimbursement application has been returned. If the return flag is "1", it indicates that the return has been made. If the return flag is "0", it indicates that the return is not performed. The reimbursed flag unit 43a9 stores a reimbursed flag indicating whether or not payment has been made for the reimbursement application. If the reimbursement completed flag is "1", it indicates that payment has been made for the reimbursement application. If the reimbursed flag is "0", it indicates that payment has not been executed for the reimbursed application. If the reimbursement completed flag is "1", it is considered that the payment has been completed for the reimbursement application, and the second reimbursement application is rejected.

Next, the electronic money storage unit 43b will be described with reference to FIG. The electronic money storage unit 43b stores account information related to electronic money opened for each individual who carries the portable terminal 7 . The electronic money storage section 43b includes a member section 43b1, an SRID section 43b2, an account number section 43b3, and an amount information section 43b4. The member section 43b1 stores the member ID of the member who opened the account. In the embodiment, the member ID of member A, the member ID of member B, and the member ID of member C are stored. The SRID section 43b2 stores an SRID identifying the mobile terminal 7 carried by the member in association with the member ID. The account number part 43b3 stores an electronic money ID that identifies the electronic money held by the member in association with the member ID. The money amount information part 43b4 stores the amount information of the electronic money deposited corresponding to each electronic money ID in correspondence with the member ID. When an electronic money ID is stored in the account number portion 43b3, the electronic money storage portion 43b stores account information for that SRID.

Next, the customer management section 43d will be described with reference to FIG. The customer management unit 43 d stores customer information and e-mail address information of the mobile terminal 7 in association with the SRID that identifies the mobile terminal 7 . In FIG. 8, the customer management section 43d stores an SRID section 43d1, a member information section 43d2, a client information section 43d3, and a client SRID section 43d4.

The SRID section 43d1 stores an SRID that identifies the mobile terminal 7 that receives the electronic receipt. The member information section 43d2 stores member information (member's name, address, telephone number, family structure, preferences, purchase history, etc., address of mobile terminal 7, etc.).

When the mobile terminal 7 is the agent's mobile terminal 7a, the client information section 43d3 stores the member information (client's name, address, telephone number, etc.) of the client requesting the proxy shopping. The client SRID section 43d4 stores the SRID including the mobile phone address of the mobile terminal 7b of the client.

If the mobile terminal 7 is the client's mobile terminal 7b, the client information section 43d3 stores the member information of the members excluding the client and including the agent. In addition, the requester SRID section 43d4 stores the mail addresses of members other than the requester and including agents.

Next, the hardware configuration of the mobile terminal 7 will be described using the block diagram of FIG. In FIG. 9, the mobile terminal 7 includes a control section 71 that controls various calculations and each section of the mobile terminal 7 in an integrated manner. The control unit 71 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is.

The operation unit 72 is connected to the display unit 73 via the bus 76 . The operation unit 72 has various operation keys and a pointing device for an operator (customer) to input operations. The display unit 73 is, for example, a liquid crystal display, and displays various information such as electronic receipt information, which will be described later. Note that the display unit 73 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 72 .

Moreover, the control part 71 is connected to communication I/F74 via the bus|bath 76, and it is possible to connect to the network N5 via this communication I/F74.

Also, the control unit 71 is connected to a storage unit 75 via a bus 76 . The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt support program 75a for receiving electronic receipt information from the electronic receipt management server 4, and a received receipt It has an electronic receipt viewing program 75b for viewing information and an SRID storage section 75c for storing an SRID for specifying the mobile terminal 7 that transmits the electronic receipt information. The SRID stored in the SRID storage unit 75c is converted into a code symbol and displayed on the display unit 73 by logging into the mobile terminal 7 and performing authentication. The POS terminal 1 uses the code reading section 15 to read the code symbol displayed on the display section 73 and inputs the SRID to the POS terminal 1 .

The SRID may be read magnetically or electrically by the POS terminal 1 in addition to being read as a code symbol. Alternatively, the SRID may be read from a member card or the like other than the mobile terminal 7 . Also, a customer ID specifying a customer other than the SRID may be read. In this case, the SRID stored in the corresponding electronic receipt management server 4 is acquired based on the read customer ID.

Next, control processing executed by each unit of the embodiment will be described with reference to FIGS. 10 to 22. FIG.

First, control processing executed by the control unit 11 of the POS terminal 1 operating according to the control program 17a and the electronic receipt generation program 17b will be described with reference to the flowchart shown in FIG.

In FIG. 10, the control unit 11 of the POS terminal 1 determines whether or not the SRID stored in the portable terminal 7 has been input by the code reading unit 15 (step S11). If it is determined that the input has been made (Yes in step S11), the control unit 11 stores the input SRID in the SRID storage unit 11a1 provided in the RAM 11a of the control unit 11 (step S12). Then, the control unit 11 returns to step S11 and waits.

If it is determined that the SRID has not been input (No in step S11), the control unit 11 determines whether the code symbol attached to the product has been read by the code reading unit 15 and the product code has been input. is determined (step S21). When determining that the product code has been input (Yes in step S21), the control unit 11 executes product registration processing based on the product code (step S22). Then, the control unit 11 returns to step S11 and waits.

The product registration process searches a product master (not shown) stored in the storage unit 17 based on the input product code, and registers the product stored in the product master corresponding to the input product code. Information (product code, product name, unit price, attribute information, etc.) is read and stored in the product information storage unit 11a2 provided in the RAM 11a.

When determining that the product code has not been input (No in step S21), the control section 11 determines whether or not the closing key 121 has been operated (step S31). If it is determined that the operation has been performed (Yes in step S31), the control unit 11 executes settlement processing for the transaction (step S32). The settlement process is a process of calculating the total amount based on the product information stored in the product information storage unit, displaying the total amount on the display unit 14, and completing the transaction based on various payments.

Next, the control unit 11 generates unstructured receipt information for printing on receipt paper based on the product information (including product name, price, and settlement amount) related to the transaction (step S33). If the SRID is stored in the SRID storage section 11a1, then in step S33, the SRID is fetched to generate unstructured receipt information.

Next, based on the receipt information, the control unit 11 determines whether or not to generate electronic receipt information in which the receipt information is digitized (step S34). If the generated receipt information includes the SRID, the control unit 11 determines to generate electronic receipt information.

If it is determined to generate electronic receipt information (Yes in step S34), the control unit 11 drives the electronic receipt generation program 17b to convert the non-structured receipt information generated in step S33 into a structured format. is generated (step S35). The generated electronic receipt information includes the SRID. Then, the control unit 11 transmits electronic receipt information including the generated SRID to the electronic receipt server 3 (step S36).

Next, the control unit 11 erases the SRID stored in the SRID storage unit 11a1 (step S37). Next, the control unit 11 cumulatively stores the product information stored in the product information storage unit 11a2 in the sales information storage unit 11a3 (step S38). Next, the control unit 11 erases the product information stored in the product information storage unit 11a2 (step S39). Then, the control unit 11 terminates the process. If it is determined in step S34 that the electronic receipt information is not to be generated, the control section 11 drives the printing section 13 to issue a paper receipt on which the receipt information is printed (step S40).

Next, the flow of electronic receipt control processing executed by the control unit 31 of the electronic receipt server 3 operating according to the control program 33b will be described with reference to the flowchart shown in FIG.

The control unit 31 of the electronic receipt server 3 determines whether or not the electronic receipt information transmitted in step S36 from the POS terminal 1 has been received via the communication I/F 32 (step S51). It waits until it is received (No in step S51), and if it is determined that it has been received (Yes in step S51), it stores it in the electronic receipt management section 33a of the storage section 33 as electronic receipt information for each company (step S52). Then, the control section 31 transmits the electronic receipt information stored in step S52 to the electronic receipt management server 4 (step S53), and returns to step S51.

Next, control processing executed by the control unit 41 of the electronic receipt management server 4 operating according to the control program 43c will be described with reference to the functional block diagram shown in FIG. 12 and the flowchart shown in FIG.

As shown in FIG. 12, the control program 43c executed by the electronic receipt management server 4 has a module configuration including electronic receipt information transmission means 411, proxy information transmission means 412, payment execution means 413, and return information transmission means 414. It's becoming As actual hardware, the CPU of the control unit 41 reads out the control program 43c from the storage unit 43 and executes it to perform electronic receipt information transmission means 411, proxy information transmission means 412, payment execution means 413, and return information transmission. Means 414 are executed.

An electronic receipt information transmitting means 411 transmits electronic receipt information indicating the content of the transaction information obtained by digitizing the transaction information of the product for which the transaction including the substitute purchase product requested by the client has been settled, on behalf of the substitute purchase product. It has a function of transmitting to the first mobile terminal device carried by the agent.

The proxy information transmitting means 412 has a function of transmitting transaction information of substitute purchased products out of settled products to the second portable terminal device carried by the client based on the electronic receipt information in accordance with the operation of the first portable terminal device. have

The payment execution means 413 requests payment based on the stored account information of the requester and the account information of the agent when the requester performs the payment operation of the substitute purchase product on the second portable terminal device. It has a function to execute processing for making payments from the account of the agent to the account of the agent.

Rejection information transmitting means 414 transmits, to the first mobile terminal device, rejection information indicating that the requester does not agree with the substitute purchase product transmitted by proxy information transmitting means 412 based on the operation of the second mobile terminal device. Has the ability to send.

FIG. 13 is a flow chart showing control processing of the electronic receipt management server 4 . In FIG. 13, the control unit 41 determines whether or not electronic receipt information has been received from the electronic receipt server 3 (step S61). When determining that the electronic receipt information has been received (Yes in step S61), the control unit 41 stores the received SRID in the SRID unit 43a1 (step S62). Then, the corresponding electronic receipt information is stored in the electronic receipt information section 43a3 (step S62). Then, the control section 41 notifies the portable terminal 7 of the address stored in the electronic receipt information section 43a3 that there is electronic receipt information (step S63). Then, the control unit 41 returns to step S61 and waits.

If it is determined that the electronic receipt information has not been received from the electronic receipt server 3 (No in step S61), the control section 41 determines whether or not there is an inquiry for the electronic receipt information from the portable terminal 7 (step S71). The inquiry of the electronic receipt information is executed by operating the mobile terminal 7 that has received the notification of step S73 (details will be described later with reference to FIG. 17).

If it is determined that the electronic receipt information has been inquired (Yes in step S71), the control section 41 extracts the inquired electronic receipt information from the electronic receipt management section 43a (step S72). Then, based on the address included in the extracted electronic receipt information, the control unit 41 transmits the electronic receipt information to the mobile terminal 7 specified by the address (step S73). Then, the control unit 41 returns to step S61 and waits.

On the other hand, if it is determined that the inquiry is not for the electronic receipt information (No in step S71), the control unit 41 receives the payment button (see FIG. 19) included in the menu displayed on the portable terminal 7a carried by the agent. 73c1) is operated, it is determined whether or not the payment button information transmitted from the portable terminal 7a has been received (step S81). If it is determined that it has been received (Yes in step S81), the control unit 41 generates reimbursement screen information for designating the reimbursed product based on the previously transmitted electronic receipt information (step S82). (step S83). Then, the control unit 41 returns to step S61. FIG. 20 shows a payment information screen displayed by the mobile terminal 7a (description will be given later).

If it is determined that the payment button information has not been received (No in step S81), then the control unit 41 displays a payment application button (Fig. 20 73c2) is operated, it is determined whether or not the agent has received the reimbursement application screen information in which the reimbursement product is specified by operating the portable terminal 7a, which is transmitted from the portable terminal 7a (step S91). . When determining that it has been received (Yes in step S91), the control unit 41 determines whether the reimbursed flag in FIG. 6 is "1" or "0" (step S92). The reimbursed flag becomes "1" when the requester performs a payment operation for reimbursement and payment processing is executed in the electronic money storage unit 43b. Therefore, if the reimbursed flag is "1" (Yes in step S92), it is determined that the reimbursement has already been paid, and the second and subsequent reimbursement applications are rejected (step S97).

When determining that the reimbursed flag is not "1" (No in step S92), the control section 41 stores the received reimbursement application screen information in the reimbursement application screen information section 43a4 (step S93). Then, the control unit 41 transmits a reimbursement application mail indicating that a reimbursement application has been made to the requester (step S94). The agent designates the client when applying for reimbursement. The control unit 41 reads out the specified client's e-mail address from the client SRID unit 43d4, and transmits the payment application e-mail to the destination indicated by the e-mail address. Then, the control section 41 sets the reimbursement application flag of the reimbursement application flag section 43a7 to "1" (step S95). Then, the control unit 41 returns to step S61.

When determining that the reimbursement application screen information has not been received (No in step S91), the control unit 41 determines whether or not there is an application for viewing from any mobile terminal 7 (step S101). A viewing application is made from the mobile terminal 7 that has received the mail (step S192 in FIG. 18, which will be described later). The viewing application is applied from the portable terminal 7a when a return mail is received from the requester. From the mobile terminal 7b, the application is made when the replacement application mail is received from the agent.

When it is determined that there is an application for viewing from any of the mobile terminals 7 (Yes in step S101), the control unit 41 checks whether the reimbursement application flag stored in the reimbursement application flag unit 43a7 is "1". It judges (step S102). If it is determined that the reimbursement application flag is "1" (Yes in step S102), the reimbursement application has been made by the agent, so the control unit 41 displays the reimbursement application screen stored in the reimbursement application screen information unit 43a4. The information is transmitted to the client's portable terminal 7b (step S103). Then, the control unit 41 sets the reimbursement flag to "0" (step S104). Then, the control unit 41 returns to step S61 and waits.

On the other hand, when it is determined in step S102 that the reimbursement application flag is not "1" but "0" (No in step S102), the control unit 41 determines that the refund flag stored in the refund flag unit 43a8 is It is determined whether or not it is "1" (step S105). If the control unit 41 determines that the return flag is "1" (Yes in step S105), the control unit 41 transmits the return screen information stored in the return screen information unit 43a5 to the portable terminal 7a of the proxy. (step S106). Then, the control unit 41 sets the return flag to "0" (step S107). Then, the control unit 41 returns to step S61 and waits.

Further, when it is determined in step S105 that the return flag is not "1" but "0" (No in step S105), the control unit 41 changes the payment screen information stored in the payment screen information unit 43a6. , to the proxy's portable terminal 7a (step S108). Then, the control unit 41 returns to step S61 and waits.

On the other hand, if it is determined in step S101 that it is not an application for viewing (No in step S101), the control unit 41 receives payment screen information associated with the process of step S206 in FIG. 18 described later from the mobile terminal 7b. It is determined whether or not (step S111). When determining that it has been received (Yes in step S111), the control section 41 stores the received payment screen information in the payment screen information section 43a6 (step S112). Then, the control unit 41 reads out the e-mail address and transmits a payment e-mail to the portable terminal 7a of the proxy (step S113). Then, the control unit 41 sets the repaid flag stored in the repaid flag unit 43a9 to "1" (step S114). Next, the control unit 41 executes payment processing for the amount paid by the agent (step S115). Then, the control unit 41 returns to step S61 and waits.

Here, payment processing using electronic money will be described with reference to FIG. In FIG. 15, the control unit 41 determines whether or not the client's account (account information) exists in the electronic money storage unit 43b (step S131). This determination is based on whether or not the SRID of the client's portable terminal 7b exists in the SRID section 43b2 of the electronic money storage section 43b. If the SRID of the client's portable terminal 7b exists in the SRID section 43b2 of the electronic money storage section 43b, it is determined that the client's account exists in the electronic money storage section 43b.

If it is determined that the client's account exists in the electronic money storage unit 43b (Yes in step S131), then the control unit 41 determines whether the electronic money storage unit 43b has an account (account information) of the agent. is determined (step S132). This determination is made based on whether or not the SRID of the portable terminal 7a of the proxy exists in the SRID section 43b2 of the electronic money storage section 43b. If the SRID of the agent's portable terminal 7a exists in the SRID portion 43b2 of the electronic money storage portion 43b, it is determined that the agent's account exists in the electronic money storage portion 43b.

If it is determined that the electronic money storage unit 43b has the agent's account (Yes in step S132), then the control unit 41 determines whether the requester's account has a balance equal to or greater than the payment amount ( step S133). If it is determined that there is a balance equal to or greater than the payment amount (Yes in step S133), the control unit 41 transfers the amount of electronic money equivalent to the payment amount from the client's account, which is equal to or greater than the payment amount, to the agent's account, The payment for the advance is executed (step S134).

If the requester's account does not exist in the electronic money storage unit 43b (No in step S131), and if it is determined that the electronic money storage unit 43b does not have an account of the agent (No in step S132), the requester's account If it is determined that there is no balance equal to or greater than the payment amount (No in step S133), the control unit 41 executes error processing and sends an e-mail to each mobile terminal 7 indicating that it is difficult to pay the advance amount ( step S135). Then, the control unit 41 returns to step S61.

Returning to the description of FIG. If it is determined in step S111 that payment screen information has not been received (No in step S111), the control section 41 determines whether or not remand screen information has been received (step S121). When determining that it has been received (Yes in step S121), the control unit 41 stores the received return screen information in the return screen information unit 43a5 (step S122). Next, the control unit 41 notifies the portable terminal 7a carried by the agent that the returned screen information has been received (step S123). Then, the control unit 41 sets the return flag stored in the return flag unit 43a8 to "1" (step S124). Then, the control unit 41 returns to step S61 and waits.

If it is determined in step S121 that the returned screen information has not been received (No in step S121), the control unit 41 returns to step S61 and waits.

According to the electronic receipt management server 4 of such an embodiment, the reimbursement application information generated based on the electronic receipt information transmitted to the portable terminal 7a of the agent who transmits the electronic receipt information is sent to the portable terminal 7b of the client. When the requester manipulates the payment, the payment for the product will be paid from the requester's account to the agent's account. To pay an agent an amount of money for a commodity exactly as much as the amount of the commodity.

In addition, since the electronic receipt management server 4 of the embodiment stores the account of the client and the account of the agent, the electronic receipt management server 4 performs the process of making a payment from the account of the client to the account of the agent. can be executed.

Next, the flow of the electronic receipt reception processing executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt support program 75a and the electronic receipt viewing processing executed by operating according to the electronic receipt viewing program 75b will be described. , the functional block diagram shown in FIG. 16, the flow charts shown in FIGS. 17 and 18, and FIGS. 19-22.

As shown in FIG. 16, an electronic receipt support program 75a and an electronic receipt browsing program 75b executed on the mobile terminal 7 include an electronic receipt information display means 711, a specification means 712, a substitute product display means 713, a transmission means 714, a payment It has a module configuration including permission means 715 , return operation means 716 and return information transmission means 717 . As actual hardware, the CPU of the control unit 71 reads out the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b from the storage unit 75 and executes them. Display means 713, transmission means 714, payment permission means 715, return operation means 716, and return information transmission means 717 are executed.

The electronic receipt information display means 711 has a function of receiving electronic receipt information indicating the contents of transaction information obtained by digitizing the transaction information of the product for which the transaction including the substitute purchase product requested by the client has been digitized.

Designating means 712 has a function of designating substitute purchase products.

The proxy purchase product display unit 713 has a function of displaying the proxy purchase product specified based on the received electronic receipt information.

The transmitting means 714 has a function of transmitting substitute purchase product information of the displayed substitute purchase product to an external information processing device.

The payment permission means 715 has a function of operating permission for payment of the substitute purchase product based on the substitute purchase product information received from the information processing device.

The return operation means 716 has a function of operating non-agreement of the payment of the substitute purchase product.

The return information transmitting unit 717 has a function of transmitting the operated return information to the information processing device.

Next, the flow of the electronic receipt reception processing executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt support program 75a and the electronic receipt viewing processing executed by operating according to the electronic receipt viewing program 75b will be described. , with reference to FIGS. 17 and 18. FIG. In addition, in the description of the flow of the electronic receipt browsing process, display examples displayed by the display unit 73 of the portable terminal 7 will be described with reference to FIGS. 19 to 22. FIG.

As shown in FIG. 17, the control unit 71 determines whether or not login has been performed (step S141). You cannot receive an electronic receipt or display a store member ID until you log in. Therefore, in order to receive the electronic receipt and display the store member ID, the system waits until login (No in step S141). Note that the control unit 71 can perform other processing during this standby.

Next, the control unit 71 determines whether or not a notification indicating that the electronic receipt information has been received from the electronic receipt server 3 has been received from the electronic receipt management server 4 (step S143). When determining that it has been received (Yes in step S143), the control unit 71 displays a notification indicating that it has been received on the display unit 73 (step S144).

If it is determined that the electronic receipt information reception notification has not been received (No in step S143), the control section 71 determines whether or not an electronic receipt information inquiry has been operated (step S151). The operator of the portable terminal 7 who sees the notification operates the operation unit 72 to transmit the inquiry information of the electronic receipt information. If it is determined that the operation has been performed (Yes in step S151), the control unit 71 stores the SRID for specifying the mobile terminal 7 stored in the SRID storage unit 75c and the inquiry information requesting the transmission of the electronic receipt for electronic receipt management. It is transmitted to the server 4 (step S152). Upon receiving the inquiry information, the electronic receipt management server 4 executes the processes of steps S71 to S73 in FIG. 13 and transmits the electronic receipt information to the portable terminal 7.

On the other hand, if it is determined that the operation is not for inquiry of electronic receipt information (No in step S151), the control section 71 determines whether or not electronic receipt information has been received from the electronic receipt management server 4 (step S161). ). When determining that the electronic receipt information has been received (Yes in step S161), the control section 71 displays the received electronic receipt information on the display section 73 (step S162). Note that when only the electronic receipt information is received, the control section 71 displays the electronic receipt information.

FIG. 19 shows an example in which the mobile terminal 7 displays the electronic receipt information received from the electronic receipt management server 4 on the display section 73 in step S162. In FIG. 19, the control unit 71 displays the purchased product 73a, the total amount 73b, and a plurality of menu buttons 73c on the display unit 73. FIG. In the embodiment, the products purchased by the agent are four products, product A, product B, product C, and product D. The total amount is 1000 yen. When the agent makes an application for reimbursement of the paid product to the client, the request is started by operating the reimbursement button 73c1, which is one of the displayed menu buttons.

Next, the control unit 71 determines whether or not the replacement button 73c1 has been operated (step S163). If it is determined that it has been operated (Yes in step S163), the control section 71 transmits information indicating that the reimbursement button 73c1 has been operated to the electronic receipt management server 4. FIG. The electronic receipt management server 4 that has received this information transmits the reimbursement screen information generated in step S82 to the portable terminal 7 in step S83 (step S164). The portable terminal 7 receives this payment screen information (step S165). Then, the received payment designation information is displayed on the display unit 73 (step S166).

The payment designation information is information processed so as to individually designate each item of product information included in the electronic receipt information. In the reimbursement designation information, designation boxes for individually designating products are displayed corresponding to the products. When the reimbursement screen information is displayed, the agent touches the designation box of the product that the agent considers to have been reimbursed at the client's request based on the display, and designates the reimbursed product.

FIG. 20 is a view in which the proxy designates the product paid for by the request of the client on the reimbursement screen displayed by the display unit 73 . In FIG. 20, among the displayed products 73a, the colors of the product A designation box 73a1, the product B designation box 73a2, and the product C designation box 73a3 are reversed, and these products are designated as the payment products. . The specification box 73a4 for the product D is not highlighted and is not specified as a payment product. The total amount portion 73b indicates the total amount of 800 yen for the product A, product B, and product C. This 800 yen is the total amount of the paid goods designated by the agent.

After designating the product for payment, the agent designates the client. This designation is executed by operating the agent's mobile terminal 7a. The agent displays the client list stored in the client information section 43d3 of the customer management section 43d on the mobile terminal 7a of the agent by a predetermined operation. Then, the agent designates the corresponding client from the displayed list. The control unit 71 designates the client designated by the agent (step S167).

Next, the proxy operates the reimbursement application button 73c2 displayed in FIG. 20 to execute reimbursement processing. The control unit 71 determines whether or not the reimbursement application button 73c2 has been operated (step S168). It waits until it is operated (No in step S168), and when it is determined that it has been operated (Yes in step S168), the control unit 71 transmits the reimbursement application screen information in FIG. 20 to the electronic receipt management server 4 ( step S169). In this case, information on products A, B, and C whose designated boxes are reversed is transmitted as reimbursement application screen information, but information on product D whose designated boxes are not reversed is transmitted as reimbursement application screen information. not.

Then, the controller 71 returns to step S143. If it is determined in step S163 that the reimbursement button 73c1 has not been operated (No in step S163), the control section 71 executes other processing in the mobile terminal 7 (step S170), and returns to step S143. .

If it is determined in step S161 that the electronic receipt information has not been received (No in step S161), the control unit 71 selects a specific electronic receipt based on the electronic receipt information received or notified in the past. It is determined whether or not an operation for searching for receipts has been performed (step S180). The agent can retrieve the electronic receipt information received in the past and execute payment processing that has not yet been performed. If it is determined that an operation to search for a specific electronic receipt has been performed (Yes in step S180), the control unit 71 extracts an electronic receipt that satisfies the input predetermined condition, and executes the processing from step S162 onwards. do.

If it is determined in step S180 that an operation for searching for a specific electronic receipt has not been performed (No in step S180), then the control unit 71 causes the electronic receipt management server 4 to send a It is determined whether or not the received mail has been received (step S181). When determining that the mail is received (Yes in step S181), the control unit 71 executes the screen processing shown in FIG. 18 (step S182). If it is determined that no mail has been received (No in step S181), the control section 71 returns to step S143.

FIG. 18 shows the processing when it is determined that mail has been received in step S181. In FIG. 18, the control unit 71 displays the contents of the received mail on the display unit 73 (step S191). The e-mail is an e-mail sent from the agent to the requester when the agent applies for reimbursement in step S94, and an e-mail sent from the requester to the agent when the requester executes payment processing in step S113. It is either an e-mail to be sent, or an e-mail sent from the requester to the proxy when the requester rejects the e-mail in step S123.

The proxy or requester reads the displayed mail and operates the portable terminal 7 to execute the viewing application corresponding to the mail. The control unit 71 determines whether or not the viewing application has been operated (step S192). The control unit 71 waits until an operation is performed (No in step S192), and when it is determined that an operation has been performed (Yes in step S192), the control unit 71 receives the corresponding screen information from the electronic receipt management server 4. FIG. Specifically, when the control unit 71 receives an e-mail sent when a reimbursement application is made by the agent, the control unit 71 receives the reimbursement application screen information stored in the reimbursement application screen information unit 43a4. Further, when the control unit 71 receives an e-mail sent from the requester when the requester executes payment processing, the control unit 71 receives the payment screen information stored in the payment screen information unit 43a6. Further, when the control unit 71 receives a mail sent from the requester to the proxy when the requester rejects the mail, the control unit 71 receives the rejection screen information stored in the rejection screen information unit 43a5. .

Next, the control unit 71 determines whether or not the received screen information is reimbursement application screen information (step S201). If it is determined that the received screen information is reimbursement application screen information (Yes in step S201), the control unit 71 displays the received reimbursement application screen information on the client's portable terminal 7b (step S202).

FIG. 21 shows an example of a reimbursement application screen displayed on the display unit 73 of the portable terminal 7b based on the received reimbursement application screen information. In FIG. 21, the display unit 73 displays the product A for which the reimbursement has been requested together with a designation box 73a1, displays the product B together with a designation box 73a2, and displays the product C together with a designation box 73a3. The display unit 73 also displays a return button 73c3 operated by the requester when he/she does not agree with the product for which the payment application has been made, and a payment button 73c4 which the requester operates when he/she agrees with the product for which the payment application has been made. The total amount of 800 yen for the product A, product B, and product C is displayed in the total price portion 73b. The client understands that this 800 yen is the total amount of the purchased goods.

The requester looks at the reimbursement application screen information displayed on the portable terminal 7b and determines whether or not to agree with the product for which the reimbursement application has been made. Then, when the requester determines that he or she does not agree with the commodities for which the payment application has been made, the requester performs an operation of further reversing the specification box of the commodities that the requester thinks is incorrect on the displayed payment application screen.

FIG. 22 shows that the requester agrees to reimburse for products A and B, but does not agree to reimburse for product C, and cancels the designation by further inverting the designation box for product C. is. The client touches the product C specification box 73a3. Then, the control unit 71 reverses the color of the designation box 73a3 of the commodity C and cancels the designation. In this case, the total amount of 600 yen for the product A and the product B is displayed in the total amount portion 73b. In the case of FIG. 22, the client does not agree to the payment, so the refund button 73c3 continues to be displayed, but the payment button 73c4 is erased or grayed out from the display section 73, and the payment button 73c4 cannot be operated.

The control unit 71 determines whether or not the requester has operated the return button 73c3 (step S203). If it is determined that the operation has been performed (Yes in step S203), the control unit 71 transmits the return screen information shown in FIG. 22 to the electronic receipt management server 4 (step S204). The controller 71 then returns to 141 . If it is determined that the return button 73c3 has not been operated (No in step S203), then the control section 71 determines whether or not the payment button 73c4 has been operated (step S205). If it is determined that the operation has been performed (Yes in step S205), the control unit 71 transmits payment screen information to the electronic receipt management server 4 (step S206). Then, the controller 71 returns to step S141. For example, when agreeing to the payment application screen of FIG. 21, the screen information of FIG. 21 is transmitted as the payment screen information. If it is determined that the operation has not been performed (No in step S205), the control section 71 returns to step S203.

If it is determined in step S201 that the received screen information is not the reimbursement application screen information (No in step S201), the control unit 71 determines whether or not the received screen information is refund screen information. (step S211). If it is judged to be the returned screen information (Yes in step S211), the control unit 71 displays a returned screen based on the received returned screen information on the display unit 73 (step S212).

Since the reimbursement request was rejected by the requester as not agreeing, the agent resubmits the reimbursement request based on the remand screen. The control unit 71 operates the reimbursement application button to determine whether or not the reimbursement application has been made again by the agent (step S213). The control unit 71 waits until the application is made (No in step S213), and when it is determined that the application has been made (Yes in step S213), the control unit 71 repeats the processes after step S169.

Further, when it is determined in step S211 that the received screen information is not the returned screen information (No in step S211), the received screen information indicates that the requester's mobile terminal 7b has operated the payment button, resulting in payment processing. is the payment completed screen indicating that the payment has been completed, the control unit 71 displays the received payment completed screen (step S215).

According to the portable terminal 7 of such an embodiment, if the agent displays the product for which the agent has purchased the product and agrees to the application for payment on behalf of the agent, the payment of the price can be permitted. , the price of the product can be paid exactly by the amount of the product from the payer of the price to the agent. If you do not agree to the reimbursement, you can return the reimbursement application.

Although the embodiment of the present invention has been described above, this embodiment is presented as an example and is not intended to limit the scope of the invention. This embodiment can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the scope of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and its equivalents.

For example, in the above-described embodiment, the client's account and the agent's account are provided in the electronic money storage unit of the electronic receipt management server 4. Alternatively, the electronic receipt management server 4 may execute processing for instructing payment from the client's account to the agent's account.

Note that the programs executed by the electronic receipt management server 4 and the mobile terminal 7 of the embodiment are files in an installable format or an executable format on a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital It is recorded on a computer-readable recording medium such as Versatile Disk) and provided.

Alternatively, the program executed by the electronic receipt management server 4 and the portable terminal 7 of the embodiment may be stored on a computer connected to a network such as the Internet, and provided by being downloaded via the network. good. Also, the programs executed by the electronic receipt management server 4 and the portable terminal 7 of the embodiment may be provided or distributed via a network such as the Internet.

Further, the programs executed by the electronic receipt management server 4 and the portable terminal 7 of the embodiment may be configured to be pre-installed in a ROM or the like and provided.

1 POS terminal 2 store server 3 electronic receipt server 4 electronic receipt management server 7 mobile terminal 7a agent's mobile terminal 7b client's mobile terminal 11 control unit 31 control unit 41 control unit 43a electronic receipt management unit 43b electronic money storage unit 43d Customer Management Unit 71 Control Unit 411 Electronic Receipt Information Transmission Means 412 Proxy Information Transmission Means 413 Payment Executing Means 414 Refund Information Transmission Means 711 Electronic Receipt Information Display Means 712 Designation Means 713 Third Purchase Product Display Means 714 Transmission Means 715 Payment Authorization Means 716 Return operation means 717 Return information transmission means

JP-A-05-174232

Claims (6)

an electronic receipt information transmission means for transmitting electronic receipt information of the transaction information, which is electronic receipt information of the transaction information including the transaction amount of the transaction including the paid product, to the first mobile terminal device so as to be displayed on the first mobile terminal device; ,
payment determination means for determining whether or not the payment for the advance product has been completed when the payment application screen information on which the payment product is specified is received from the first mobile terminal device;
When the payment determination means determines that the payment has not been completed, information indicating that the payment has been applied is transmitted to a second mobile terminal device different from the first mobile terminal device, and the payment determination means a reimbursement application information transmitting means for rejecting reimbursement application when it determines that payment has been completed ;
Information processing device. further comprising reimbursement screen transmission means for transmitting reimbursement screen information including information on the reimbursement product to the first mobile terminal device when operating information on the reimbursement button is received from the first mobile terminal device;
The payment determination means, when receiving the reimbursement application screen information from the first mobile terminal device along with the transmission of the reimbursement screen information, determines whether the payment for the reimbursement product has been completed.
The information processing device according to claim 1 . The reimbursement screen information includes information for each product included in the transaction, and the information for each product is image information that can be individually specified.
The information processing apparatus according to claim 2 . a reimbursement screen information generating means for generating reimbursement screen information including information on the reimbursement product when operation information of the reimbursement button is received from the first mobile terminal device;
The payment screen transmission means transmits the generated payment screen information to the first mobile terminal device.
The information processing apparatus according to claim 2 or 3 . When the payment screen information associated with the payment operation is received from the second mobile terminal device along with the transmission of the information indicating that the payment application information transmission means has made the payment application information transmission means, the first mobile terminal device send payment emails,
The information processing apparatus according to any one of claims 1 to 4. computer as an information processing device,
an electronic receipt information transmission means for transmitting electronic receipt information of the transaction information, which is electronic receipt information of the transaction information including the transaction amount of the transaction including the paid product, to the first mobile terminal device so as to be displayed on the first mobile terminal device; ,
payment determination means for determining whether or not the payment for the advance product has been completed when the payment application screen information on which the payment product is specified is received from the first mobile terminal device;
When the payment determination means determines that the payment has not been completed, information indicating that the payment has been applied is transmitted to a second mobile terminal device different from the first mobile terminal device, and the payment determination means a reimbursement application information transmitting means for rejecting reimbursement application when it determines that payment has been completed ;
program to function as

Images