JP6849726B2 - Information processing equipment, programs and electronic receipt systems - Google Patents

Description

Embodiments of the present invention relates to an information processing apparatus, a program and an electronic receipt system.

Conventionally, a shopping agent has been performed by a client who requested shopping at a shopping center or the like and the agent does the shopping. The agent who is asked to shop by the client executes the shopping of the client on behalf of the client and purchases the product. Then, the agent hands the purchased product to the client and receives the price of the product.

In such a shopping agency, if the client who requested the shopping does not have the price of the substitute purchased product purchased on behalf of the agent, or does not have the money of the amount of the substitute purchased product. , There was a problem that the payment to the agent who was asked to shop by the client could not be done correctly or could not be done on the spot.

An object of the present invention is to provide, if you asked the agency of shopping, to the agent from the payer of the price, the information processing apparatus able to pay the price of the commodity to the only correct and immediate amount of products, programs and electronic receipt system Is to provide.

The information processing apparatus of the embodiment, advances Commodity the first mobile terminal device transaction information including such transaction amount to the transaction in order to display the electronic receipt information of the transaction information electronically to a first mobile terminal device comprising Electronic receipt information output means to be output to, and advance product information including the total amount of the price of the advance product out of the transaction amount from the first mobile terminal device, and a second mobile device different from the first mobile terminal device. A receiving means for receiving the identification information for identifying the terminal device, a second transaction information output means for outputting the received advance product information to the second mobile terminal device identified with the identification information, and a first account. When a signal instructing payment of the price of the replacement product is received from the account information storage unit that stores the first account information and the second account information of the second account and the second mobile terminal device, the stored first (1) A payment execution means for executing a process for paying the price of the advance product from the second account to the first account based on the account information and the second account information is provided.

Program embodiments, a computer as an information processing apparatus including an account information storage unit for storing the second account information of the first account information and the second account of the first account, according to transactions involving reimbursement instruments An electronic receipt information output means for outputting the electronic receipt information of the transaction information including the transaction amount to the first mobile terminal device in order to display the electronic receipt information of the transaction information on the first mobile terminal device, and the first mobile terminal device. Receiving means for receiving the replacement product information including the total price of the replacement product among the transaction amounts and the identification information for identifying the second mobile terminal device different from the first mobile terminal device. Received a second transaction information output means for outputting the advance product information to the second mobile terminal device identified by the identification information, and a signal from the second mobile terminal device instructing payment of the price of the advance product. In the case, as a payment execution means for executing a process for paying the price of the advance product from the second account to the first account based on the stored first account information and the second account information. Make it work.

The electronic receipt system of the embodiment is an electronic receipt system including an information processing device and a first mobile terminal device and a second mobile terminal device capable of communicating with the information processing device, and the information processing device is replaced. an electronic receipt information output means for outputting the transaction information including a transaction amount relating to transactions involving goods to the first mobile terminal device in order to display the electronic receipt information of the transaction information electronically to a first mobile terminal device , Receives advance product information including the total price of the advance product out of the transaction amount from the first mobile terminal device and identification information for identifying a second mobile terminal device different from the first mobile terminal device. The receiving means to be processed, the second transaction information output means for outputting the received advance product information to the second mobile terminal device identified by the identification information, the first account information of the first account, and the second of the second account. When a signal instructing payment of the price of the advance product is received from the account information storage unit that stores the two account information and the second mobile terminal device, the stored first account information and the second account information are stored. The first mobile terminal device includes a payment execution means for executing a process for paying the price of the advance product from the second account to the first account, and the first mobile terminal device is provided with the electronic receipt information output means. The information processing of the replacement product information and the identification information of the designated replacement product by operating the designation means for designating the replacement product in relation to the display of the received electronic receipt information and the first mobile terminal device. The second mobile terminal device includes a transmission means for transmitting to the device, and the second mobile terminal device executes a process based on an operation of payment permission for the price of the replacement product based on the displayed replacement product information. Be prepared.

FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the embodiment. FIG. 2 is a block diagram showing a main configuration of a POS terminal. FIG. 3 is a memory map showing a part of the RAM of the control unit of the POS terminal. FIG. 4 is a block diagram showing a main configuration of the electronic receipt server. FIG. 5 is a block diagram showing a main configuration of the electronic receipt management server. FIG. 6 is a memory map showing a part of the storage unit of the electronic receipt management server. FIG. 7 is a memory map showing a part of the storage unit of the electronic receipt management server. FIG. 8 is a memory map showing a part of the storage unit of the electronic receipt management server. FIG. 9 is a block diagram showing a configuration of a main part of the mobile terminal. FIG. 10 is a flowchart showing the flow of control processing in the POS terminal. FIG. 11 is a flowchart showing the flow of control processing of the electronic receipt server. FIG. 12 is a functional block diagram showing a functional configuration of the electronic receipt management server. FIG. 13 is a flowchart showing the flow of control processing of the electronic receipt management server. FIG. 14 is a flowchart showing the flow of control processing of the electronic receipt management server. FIG. 15 is a flowchart showing the flow of control processing of the electronic receipt management server. FIG. 16 is a functional block diagram showing a functional configuration of a mobile terminal. FIG. 17 is a flowchart showing the flow of control processing of the mobile terminal. FIG. 18 is a flowchart showing the flow of control processing of the mobile terminal. FIG. 19 is a diagram showing a display example of a mobile terminal. FIG. 20 is a diagram showing a display example of a mobile terminal. FIG. 21 is a diagram showing a display example of a mobile terminal. FIG. 22 is a diagram showing a display example of a mobile terminal.

Hereinafter, this embodiment will be described with reference to the drawings. In this embodiment, an electronic receipt management server will be used as the information processing device. Further, a mobile terminal will be described as a mobile terminal device. The present invention is not limited to the embodiments described below.

FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1 and a store server 2 installed in a store P1 such as a shopping center, an electronic receipt server 3 installed in a headquarters P3, and an electronic receipt. It has an electronic receipt management server 4 installed in the center P4 and a mobile terminal 7 carried by a customer.

The POS terminal 1 is connected to the network N2 that connects the store P1 and the headquarters P3. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a product sales data processing device that executes product sales data processing at the store P1. The POS terminal 1 issues a paper receipt by generating receipt information which is transaction print information including transaction details of a product to be settled, and printing the receipt information by a printing unit 13 described later. Further, the POS terminal 1 converts the data format of the unstructured receipt information into a structured format different from the unstructured format to generate the electronic receipt information digitized. The electronic receipt information is receipt information obtained by converting the receipt information originally printed on the receipt paper into a structured format such as a CSV (Comma-Separated Values) method or a JSON method. The electronic receipt information is transmitted to the electronic receipt management server 4 via the electronic receipt server 3 and stored in the electronic receipt management server 4. The electronic receipt information stored in the electronic receipt management server 4 can be transmitted to the mobile terminal 7 for viewing. The mobile terminal 7 displays the electronic receipt information in a format substantially the same as the receipt information printed on the receipt paper.

Then, the POS terminal 1 outputs (transmits) the generated electronic receipt information to the electronic receipt server 3 via the network N2. The method of transmitting the electronic receipt information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be a plurality of POS terminals 1.

The POS terminal 1 calculates points that can be used at the store P1 according to the amount of the product purchased by the customer and gives the points to the customer. The given points are transmitted to the store server 2 connected by the communication line N1 such as LAN (Local Area Network), and are accumulated in the store server 2.

The store server 2 manages the sales of the entire store P1. The store server 2 is connected to the POS terminal 1 by a communication line N1 provided in the store P1. The store server 2 manages the sales information of the store P1 based on the sales information on the POS terminal 1. The store server 2 collects sales information of each POS terminal of the store P1 as settlement receipt information. The settlement receipt information is information that aggregates the sales information that the store P1 has sold in a predetermined period (for example, one day). The settlement receipt information is, for example, information obtained by aggregating sales information by department or class in addition to total sales information for a predetermined period. Further, for example, it is information obtained by aggregating sales information by payment type. Further, for example, it is information obtained by aggregating sales information by time zone. It also includes, for example, information obtained by aggregating sales information by various categories.

In addition, the store server 2 manages customer points transmitted from the POS terminal 1 for each customer. When points are awarded, the points used are subtracted if the points that accumulate the points are used. In this way, the store server 2 also functions as a point server. The function of the point server may be in the headquarters server installed in the headquarters, for example, other than the store server.

The electronic receipt server 3 is provided in the headquarters P3 of the company that operates the store P1, and functions as a receipt management server for the company that manages the receipt information for each company that operates the store P1.

Further, the electronic receipt server 3 receives the electronic receipt information transmitted from the POS terminal 1 via the network N2. Further, the electronic receipt server 3 transmits the received electronic receipt information to the electronic receipt management server 4 via the network N3 connecting the headquarters P3 and the electronic receipt center P4.

Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Further, the method of transmitting the electronic receipt information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P4. The electronic receipt center P4 manages the electronic receipt information and the electronic settlement receipt information of each company that manages the receipt information on the electronic receipt server 3, for example. The electronic receipt center P4 is a third-party organization other than the headquarters P3 that operates the electronic receipt server 3. The electronic receipt server 3 may also be managed by a third party or the like.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages electronic receipt information of various companies that operate stores. The electronic receipt management server 4 is an electronic receipt ID which is a unique terminal code for identifying the name of each customer (member) who has registered as a member, a member ID which is a customer code, and a mobile terminal 7 which transmits electronic receipt information. Member data (hereinafter referred to as "SRID"), destination information (for example, e-mail address) of the mobile terminal 7 which is the destination of electronic receipt information, and the like are stored and managed in the member master held in the database DB. In addition to the electronic receipt management server 4, a member management server or the like for storing and managing member data may be provided.

Further, the electronic receipt management server 4 receives the electronic receipt information transmitted from the electronic receipt server 3 via the network N3, and the electronic receipt information is stored in the database DB in the electronic receipt management unit 43a described later. It is stored and managed in the receipt number unit 43a2 (see FIG. 6). More specifically, the electronic receipt information includes elements such as the store information of the store that transmits the electronic receipt information and the member ID in addition to the transaction content (product sales data) of the product, and is associated with the member data of the corresponding member. Is managed.

Further, when the electronic receipt management server 4 stores the electronic receipt information in the electronic receipt number unit 43a2, the electronic receipt management server 4 refers to the destination information associated with the member ID of the electronic receipt information, so that the destination (mobile terminal 7) can be the destination (mobile terminal 7). To identify. Then, the electronic receipt management server 4 notifies the transmission destination that there is electronic receipt information to be transmitted via the network N5 described later.

Further, when the electronic receipt management server 4 receives an electronic receipt inquiry for designating a member ID from a mobile terminal 7 connected via the network N5 described later, the electronic receipt information unit converts the electronic receipt information corresponding to the member ID. It is extracted from 43a3 and transmitted to the mobile terminal 7. When additional information is associated with the electronic receipt information, this additional information is also transmitted to the inquired mobile terminal 7.

The mobile terminal 7 is a mobile terminal device such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer, which is carried and used by a user (customer) of this system. The mobile terminal 7 implements an application such as a Web browser for browsing various information provided on the network N5.

The mobile terminal 7 is a public network that accesses the electronic receipt management server 4 via the network N5.

In the embodiment, the mobile terminal 7 includes a mobile terminal 7a which is a first mobile terminal and a mobile terminal 7b which is a second mobile terminal. The mobile terminal 7a is a mobile terminal 7 carried by an agent who has acted for shopping at a store P1 such as a supermarket at the request of the client. Further, the mobile terminal 7b is a mobile terminal 7 carried by the client who requested the agent to shop. The mobile terminal 7a and the mobile terminal 7b are collectively referred to as the mobile terminal 7.

By the way, in this system, the membership registration of the customer for receiving the electronic receipt information on the mobile terminal 7 is performed by, for example, the following procedure. The customer sends a blank mail from the mobile terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received e-mail address to the mobile terminal 7. The customer accesses the URL indicating the page for membership registration from the mobile terminal 7 and displays an input screen for inputting the items (name, destination information, etc.) necessary for membership registration. After the customer finishes inputting the necessary items, the electronic receipt management server 4 executes the member registration for the member master. After that, the electronic receipt management server 4 delivers the member registration completion mail including the member ID and password to the mobile terminal 7. This completes the membership registration. After registering as a member, a barcode in which the SRID is code-symbolized is displayed on the display unit of the mobile terminal 7 that has been logged in and authenticated.

Further, the mobile terminal 7 sends a notification from the electronic receipt management server 4 via the network N5 to indicate that the electronic receipt management server 4 can transmit the electronic receipt information after the payment processing (transaction) on the POS terminal 1. Receive. The member operates the mobile terminal 7 to send the inquiry information of the electronic receipt information to the electronic receipt management server 4 via the network N5, so that the electronic receipt information of the member is received from the electronic receipt management server 4. .. In addition, the mobile terminal 7 displays the received electronic receipt information.

In the electronic receipt system having such a configuration, the electronic receipt information indicating the contents of the transaction (settlement) generated by the product sales data processing performed by the POS terminal 1 of the store P1 is managed electronically via the electronic receipt server 3. It is transmitted to the server 4 and published on the Web. Therefore, the mobile terminal 7 that implements the Web browser can download the electronic receipt information published on the Web to the mobile terminal 7 and browse it with the Web browser by specifying the URL (Uniform Resource Locator). it can. An application for viewing receipt information may be installed on the mobile terminal 7 for viewing.

Next, the hardware configuration of the main device for constructing the electronic receipt system of the first embodiment will be described with reference to FIGS. 2 to 9.

First, the POS terminal 1 will be described. FIG. 2 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. 2, the POS terminal 1 includes a control unit 11 that comprehensively controls various operations and each unit of the POS terminal 1. The control unit 11 has a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, and a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data. 11a, a computer composed of an RTC (Real Time Clock) unit that measures the current date and time.

The control unit 11 is connected to the operation unit 12, the printing unit 13, the display unit 14, the code reading unit 15, the communication I / F 16 and the storage unit 17 via the bus 18.

The operation unit 12 has various operation keys for the operator to input an operation. The operation keys include, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item, a selection decision key, and a closing key for executing a settlement process for one transaction and ending the transaction. 121 and the like are provided.

The printing unit 13 is composed of a printer device that prints receipts, journals, settlement receipts, inspection receipts, and the like. The printing unit 13 prints information such as product information of purchased products, payment information associated with payment processing, settlement information, inspection information, etc. on, for example, long roll paper conveyed by a thermal head having a heat generating medium. After that, the paper is cut and a receipt, journal, settlement receipt, inspection receipt, etc. are issued.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as a product name, a price, a total amount of one transaction in which settlement is declared, and a change amount of a product registered for sale. The display unit 14 displays various information in the settlement receipt issuance process, the electronic settlement receipt information generation process and the transmission process, and the inspection receipt issuance process. The display unit 14 includes an operator display 14a for displaying various information for the cashier and a customer display 14b for displaying various information for the customer. The display unit 14 may have a touch panel configuration, in which case the touch panel functions as an operation unit 12.

The code reading unit 15 is a scanner device that optically reads a code symbol such as a bar code or a two-dimensional code. The code reading unit 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the display unit of the mobile terminal 7, a two-dimensional coded code symbol displayed near the POS terminal 1, and the like. .. The control unit 11 inputs the information held in the read code symbol. It is assumed that the code symbol attached to the product holds the product code or the like for identifying the product. Further, the code symbol displayed on the mobile terminal 7 holds an SRID, a member ID, and the like for identifying a customer who carries the mobile terminal 7. The SRID and the member ID may be stored magnetically or electrically in the mobile terminal 7. In this case, the stored SRID and member ID are read by a dedicated reading device. The control unit 11 inputs the read SRID or member ID. In addition, the two-dimensionally coded code symbol holds a store code that identifies the store.

Further, the control unit 11 is connected to the communication I / F (interface) 16 via the bus 18, and can be connected to the network N2 via the communication I / F 16.

Further, the control unit 11 is connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores a control program 17a for executing various POS operations including product sales data processing, settlement processing, and inspection processing. Based on the control program 17a, the control unit 11 executes the product sales data processing and the processing related to the receipt information. The storage unit 17 stores various data files related to product sales data processing such as a product data file that stores product data such as a product name, a product code, and a unit price of each product.

Further, the storage unit 17 stores an electronic receipt generation program 17b for generating electronic receipt information from the receipt information. The control unit 11 drives the electronic receipt generation program 17b to convert the unstructured receipt information into the structured electronic receipt information based on the conversion rules described in the receipt information schema (not shown). To do. In this way, the control unit 11 generates electronic receipt information from the receipt information.

The electronic receipt information generated by the POS terminal 1 includes a member ID, a company code (identification code of the company that operates the store), a store code, a POS number of the POS terminal 1, a receipt number, product sales data (including date and time data), and Etc. are included. Therefore, for example, a consumer goods maker or the like obtains proof information of a unique purchased product related to the maker from this electronic receipt information under specific conditions (for example, limited to a specific company that operates a store, limited to a specific area, or specified. It will be possible to obtain it for a limited time. Further, the electronic receipt information generated by the POS terminal 1 includes an SRID that identifies the mobile terminal 7 that transmits the electronic receipt information.

In addition, the storage unit 17 identifies a POS number for identifying its own POS terminal 1 from another POS terminal 1, a company code (identification code of a company that operates a store), an industry / business type code, and a store P1. Stores information such as store codes. Here, the type of business / business type code is a code (classification code) that distinguishes the type of business / business type of a store as, for example, a convenience store, a supermarket, a department store, a pharmacy, a restaurant, a restaurant, or the like. Further, in order to make it possible to identify each store in each store managed by the same company, a different store code is attached to each store. It should be noted that such an industry / business format can be arbitrarily changed according to the user's preference. Further, the company code (identification code of the company that operates the store) and the industry / business type code may be registered in the electronic receipt server 3.

Next, a part of the memory map of the RAM 11a in the control unit 11 of the POS terminal 1 will be described. In FIG. 3, the RAM 11a has an SRID storage unit 11a1, a product information storage unit 11a2, and a sales information storage unit 11a3.

The SRID storage unit 11a1 stores the SRID and member ID input from the code reading unit 15. The product information storage unit 11a2 stores product information (product code, product name, unit price, attribute information, etc.) read from a product master (not shown) based on the product code input from the code reading unit 15. The sales information storage unit 11a3 stores sales information, which is cumulative information for accumulating and storing product information, payment information, and the like of products for which payment processing has been executed. The sales information storage unit 11a3 stores the sales information of the POS terminal 1.

Next, the hardware configuration of the electronic receipt server 3 that functions as the receipt management server for a company will be described with reference to the block diagram of FIG. In FIG. 4, the electronic receipt server 3 includes a control unit 31 that comprehensively controls various calculations and each unit of the electronic receipt server 3. The control unit 31 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for measuring the current date and time, and the like. Is.

The control unit 31 can be connected to the network N2 and the network N3 via the communication I / F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

The storage unit 33 stores the electronic receipt information for each company that operates the store in the electronic receipt management unit 33a. The electronic receipt information includes a company code (identification code of the company that operates the store), an industry / business type code, a store code, a member ID of a shopper, a POS number of the POS terminal 1, a receipt number, product sales data, and the like. Further, the storage unit 33 stores the control program 33b for managing the electronic receipt information stored in the electronic receipt management unit 33a.

Next, the hardware configuration of the electronic receipt management server 4 that functions as the customer receipt management server will be described with reference to the block diagram of FIG. In FIG. 5, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various calculations and each unit of the electronic receipt management server 4. The control unit 41 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for measuring the current date and time, and the like. Is.

The control unit 41 can be connected to the network N3 and the network N5 via the communication I / F 42 connected to the bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

The storage unit 43 is provided with an electronic receipt management unit 43a, an electronic money storage unit 43b, a control program 43c, and a customer management unit 43d. The electronic receipt management unit 43a manages the electronic receipt information of various companies operating the store received from the electronic receipt server 3 for each member.

Further, the storage unit 43 includes an electronic money storage unit 43b that stores the electronic money account of the member for each member. The account is identified by the account number. Further, the storage unit 43 stores a control program 43c for controlling the electronic receipt management unit 43a and the like. Further, the storage unit 43 stores the customer management unit 43d for managing the customer who is the carrier of the mobile terminal 7.

Next, the electronic receipt management unit 43a will be described with reference to FIG. In FIG. 6, the electronic receipt management unit 43a stores the electronic receipt information generated in the transaction for each transaction in correspondence with the SRID. The electronic receipt management unit 43a includes an SRID unit 43a1, an electronic receipt number unit 43a2, an electronic receipt information unit 43a3, a replacement application screen information unit 43a4, a return screen information unit 43a5, a payment screen information unit 43a6, a replacement application flag unit 43a7, and a difference. It includes a return flag unit 43a8 and a replacement flag unit 43a9.

The SRID unit 43a1 stores the SRID, which is a terminal code that identifies the mobile terminal 7 that transmits the electronic receipt read by the code reading unit 15 of the POS terminal 1. The electronic receipt number unit 43a2 stores a number that identifies the electronic receipt information in accordance with the SSID that transmitted the electronic receipt information. The electronic receipt information unit 43a3 stores the electronic receipt information, which is an electronic receipt of the receipt information for one transaction, corresponding to the SRID for each transaction. In the embodiment, the electronic receipt information includes the SRD stored in the SRI D unit 43a1 and the electronic receipt information stored in the electronic receipt information unit 43a3.

The replacement application screen information unit 43a4 stores the replacement application screen information for which the agent has applied for replacement using the mobile terminal 7a. The return screen information unit 43a5 stores the screen information of the mobile terminal 7b for which the requester has returned the replacement application using the mobile terminal 7b. The payment screen information unit 43a6 stores the screen information of the mobile terminal 7b that the client has consented to the replacement application and granted the payment by using the mobile terminal 7b.

The replacement application flag unit 43a7 stores a replacement application flag indicating whether or not the substitute is in the process of applying for replacement using the mobile terminal 7a. When the replacement application flag is "1", it indicates that the replacement application has been made. When the replacement application flag is "0", it indicates that the replacement application has not been made. The remand flag unit 43a8 stores a remand flag indicating whether or not the replacement application has been remanded. When the remand flag is "1", it indicates that the remand is being performed. When the remand flag is "0", it indicates that the remand is not performed. The reimbursement flag unit 43a9 stores the reimbursement flag indicating whether or not payment has been executed for the reimbursement application. If the reimbursement flag is "1", it indicates that payment is being made for the reimbursement application. If the reimbursement flag is "0", it indicates that payment has not been made for the reimbursement application. If the reimbursement flag is "1", it is assumed that the reimbursement application has been paid, and the reimbursement application is rejected again.

Next, the electronic money storage unit 43b will be described with reference to FIG. 7. The electronic money storage unit 43b stores account information related to electronic money opened for each individual carrying the mobile terminal 7. The electronic money storage unit 43b includes a member unit 43b1, an SRID unit 43b2, an account number unit 43b3, and an amount information unit 43b4. The member unit 43b1 stores the member ID of the member who opened the account. In the embodiment, the member ID of the member A, the member ID of the member B, and the member ID of the member C are stored. The SRID unit 43b2 stores the SRID that identifies the mobile terminal 7 carried by the member corresponding to the member ID. The account number unit 43b3 stores the electronic money ID that identifies the electronic money held by the member corresponding to the member ID. The amount information unit 43b4 stores the amount information of the electronic money deposited corresponding to each electronic money ID corresponding to the member ID. When the electronic money ID is stored in the account number unit 43b3, the electronic money storage unit 43b stores the account information for the SRID.

Next, the customer management unit 43d will be described with reference to FIG. The customer management unit 43d stores customer information and e-mail address information of the mobile terminal 7 in response to the SRID that identifies the mobile terminal 7. In FIG. 8, the customer management unit 43d stores the SRID unit 43d1, the member information unit 43d2, the requester information unit 43d3, and the requester SRID unit 43d4.

The SRID unit 43d1 stores an SRID that identifies the mobile terminal 7 that receives the electronic receipt. The member information unit 43d2 stores member information (member's name, address, telephone number, family structure, preferences, purchase history and other information, mobile terminal 7 address, etc.).

When the mobile terminal 7 is the mobile terminal 7a of the agent, the requester information unit 43d3 stores the member information (name, address, telephone number, etc. of the requester) of the requester who requests the agent for shopping. The requester SRID unit 43d4 stores the SRID including the mobile address of the requester's mobile terminal 7b.

When the mobile terminal 7 is the requester's mobile terminal 7b, the requester information unit 43d3 stores the member information of the member excluding the requester and including the agent. Further, the requester SRID unit 43d4 stores the e-mail addresses of the members excluding the requester and including the agent.

Next, the hardware configuration of the mobile terminal 7 will be described with reference to the block diagram of FIG. In FIG. 9, the mobile terminal 7 includes a control unit 71 that comprehensively controls various calculations and each unit of the mobile terminal 7. The control unit 71 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for measuring the current date and time, and the like. Is.

The operation unit 72 is connected to the display unit 73 via the bus 76. The operation unit 72 has various operation keys and a pointing device for the operator (customer) to input an operation. The display unit 73 is, for example, a liquid crystal display or the like, and displays various information such as electronic receipt information described later. The display unit 73 may have a touch panel configuration, in which case the touch panel functions as an operation unit 72.

Further, the control unit 71 is connected to the communication I / F 74 via the bus 76, and can be connected to the network N5 via the communication I / F 74.

Further, the control unit 71 is connected to the storage unit 75 via the bus 76. The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt compatible program 75a for receiving electronic receipt information from the electronic receipt management server 4, and the received receipt. It includes an electronic receipt viewing program 75b for viewing information, and an SRID storage unit 75c for storing an SRID for identifying a mobile terminal 7 for transmitting electronic receipt information. The SRID stored in the SRID storage unit 75c is displayed as a code symbol on the display unit 73 by logging in and authenticating the mobile terminal 7. The POS terminal 1 uses the code reading unit 15 to read the code symbol displayed on the display unit 73, and inputs the SRID to the POS terminal 1.

In addition to being read as a code symbol, the SRID may be read magnetically or electrically by the POS terminal 1. Further, the SRID may be read from a membership card or the like other than the mobile terminal 7. Further, the customer ID that identifies the customer other than the SRID may be read. In this case, the SRID stored in the corresponding electronic receipt management server 4 is acquired based on the read customer ID.

Next, the control processing executed by each part of the embodiment will be described with reference to FIGS. 10 to 22.

First, the control process executed by the control unit 11 of the POS terminal 1 operating according to the control program 17a and the electronic receipt generation program 17b will be described with reference to the flowchart shown in FIG.

In FIG. 10, the control unit 11 of the POS terminal 1 determines whether or not the SRID stored in the mobile terminal 7 has been input by the code reading unit 15 (step S11). If it is determined that the input has been made (Yes in step S11), the control unit 11 stores the input SRID in the SRID storage unit 11a1 provided in the RAM 11a of the control unit 11 (step S12). Then, the control unit 11 returns to step S11 and stands by.

If it is determined that the SRID has not been input (No in step S11), the control unit 11 has read the code symbol attached to the product by the code reading unit 15 and whether or not the product code has been input. Is determined (step S21). When it is determined that the product code has been input (Yes in step S21), the control unit 11 executes the product registration process based on the product code (step S22). Then, the control unit 11 returns to step S11 and stands by.

The product registration process searches for the product master (not shown) stored in the storage unit 17 based on the input product code, and the product stored in the product master corresponding to the input product code. Information (product code, product name, unit price, attribute information, etc.) is read out and stored in the product information storage unit 11a2 provided in the RAM 11a.

If it is determined that the product code has not been input (No in step S21), the control unit 11 determines whether or not the tightening key 121 has been operated (step S31). If it is determined that the operation has been performed (Yes in step S31), the control unit 11 executes the settlement process of the transaction (step S32). The settlement process is a process of calculating the total amount based on the product information stored in the product information storage unit, displaying it on the display unit 14, and terminating the transaction based on the payment in various payments.

Next, the control unit 11 generates unstructured receipt information for printing on the receipt paper based on the product information (including the product name, price, and settlement amount) related to the transaction (step S33). When the SRID is stored in the SRID storage unit 11a1, in step S33, the SRID is taken in and the receipt information in the unstructured format is generated.

Next, the control unit 11 determines whether or not to generate the electronic receipt information in which the receipt information is digitized based on the receipt information (step S34). When the generated receipt information includes the SRID, the control unit 11 determines that the electronic receipt information is generated.

When it is determined that the electronic receipt information is to be generated (Yes in step S34), the control unit 11 drives the electronic receipt generation program 17b to convert the unstructured receipt information generated in step S33 into a structured format. Electronic receipt information is generated (step S35). The generated electronic receipt information includes the SSID. Then, the control unit 11 transmits the electronic receipt information including the generated SRID to the electronic receipt server 3 (step S36).

Next, the control unit 11 erases the SRID stored in the SRID storage unit 11a1 (step S37). Next, the control unit 11 cumulatively stores the product information stored in the product information storage unit 11a2 in the sales information storage unit 11a3 (step S38). Next, the control unit 11 erases the product information stored in the product information storage unit 11a2 (step S39). Then, the control unit 11 ends the process. If it is determined in step S34 that the electronic receipt information is not generated, the control unit 11 drives the printing unit 13 to issue a paper receipt in which the receipt information is printed on paper (step S40).

Next, the flow of the electronic receipt control process executed by the control unit 31 of the electronic receipt server 3 operating according to the control program 33b will be described with reference to the flowchart shown in FIG.

The control unit 31 of the electronic receipt server 3 determines whether or not the electronic receipt information transmitted from the POS terminal 1 in step S36 has been received via the communication I / F 32 (step S51). It waits until it is received (No in step S51), and when it is determined that it has been received (Yes in step S51), it is stored as electronic receipt information for each company in the electronic receipt management unit 33a of the storage unit 33 (step S52). Then, the control unit 31 transmits the electronic receipt information stored in step S52 to the electronic receipt management server 4 (step S53), and returns to step S51.

Next, the control process executed by the control unit 41 of the electronic receipt management server 4 operating according to the control program 43c will be described with reference to the functional block diagram shown in FIG. 12 and the flowchart shown in FIG.

As shown in FIG. 12, the control program 43c executed by the electronic receipt management server 4 has a module configuration including an electronic receipt information transmitting means 411, a proxy information transmitting means 412, a payment executing means 413, and a remand information transmitting means 414. It has become. As actual hardware, the CPU of the control unit 41 reads the control program 43c from the storage unit 43 and executes it, so that the electronic receipt information transmission means 411, the proxy information transmission means 412, the payment execution means 413, and the remand information transmission are performed. Means 414 is executed.

The electronic receipt information transmitting means 411 has acted for the purchase of the substitute purchase product by using the electronic receipt information indicating the contents of the transaction information in which the transaction information of the product including the substitute purchase product requested by the client has been settled is digitized. It has a function of transmitting to a first mobile terminal device carried by an agent.

The proxy information transmitting means 412 has a function of transmitting transaction information of a substitute purchased product among the settled products to the second mobile terminal device carried by the client based on the electronic receipt information in accordance with the operation of the first mobile terminal device. Has.

When the payment execution operation 413 is performed by the requester on the second mobile terminal device to pay for the purchased product, the payment execution means 413 requests the price based on the stored account information of the requester and the account information of the agent. It has a function to execute the process for paying from the person's account to the agent's account.

The remand information transmitting means 414 provides the first mobile terminal device with remand information indicating that the requester disagrees with the substitute purchased product transmitted by the surrogate information transmitting means 412 based on the operation of the second mobile terminal device. It has a function to transmit.

FIG. 13 is a flowchart showing the control process of the electronic receipt management server 4. In FIG. 13, the control unit 41 determines whether or not the electronic receipt information has been received from the electronic receipt server 3 (step S61). When it is determined that the electronic receipt information has been received (Yes in step S61), the control unit 41 stores the received SRID in the SRID unit 43a1 (step S62). Then, the corresponding electronic receipt information is stored in the electronic receipt information unit 43a3 (step S62). Then, the control unit 41 notifies the mobile terminal 7 of the address stored in the electronic receipt information unit 43a3 that the electronic receipt information exists (step S63). Then, the control unit 41 returns to step S61 and stands by.

If it is determined that the electronic receipt information has not been received from the electronic receipt server 3 (No in step S61), the control unit 41 determines whether or not the electronic receipt information has been inquired from the mobile terminal 7 (step). S71). The inquiry of the electronic receipt information is executed by operating the mobile terminal 7 that has received the notification in step S73 (details will be described later in FIG. 17).

When it is determined that the electronic receipt information has been inquired (Yes in step S71), the control unit 41 extracts the inquired electronic receipt information from the electronic receipt management unit 43a (step S72). Then, the control unit 41 transmits the electronic receipt information to the mobile terminal 7 specified by the address based on the address included in the extracted electronic receipt information (step S73). Then, the control unit 41 returns to step S61 and stands by.

On the other hand, when it is determined that the inquiry is not the electronic receipt information (No in step S71), the control unit 41 uses the replacement button (FIG. 19) included in the menu displayed on the mobile terminal 7a carried by the receiving agent. It is determined whether or not the advance button information transmitted from the mobile terminal 7a has been received by operating 73c1) (step S81). If it is determined that the product has been received (Yes in step S81), the control unit 41 generates replacement screen information that allows the replacement product to be specified based on the electronic receipt information transmitted earlier (step S82), and the mobile terminal 7a. (Step S83). Then, the control unit 41 returns to step S61. The replacement information screen displayed by the mobile terminal 7a is shown in FIG. 20 (described later).

If it is determined that the replacement button information has not been received (No in step S81), then the control unit 41 applies for the replacement of the product that the substitute has replaced (FIG. 20). 73c2) is operated, and it is determined whether or not the agent operates the mobile terminal 7a to receive the replacement application screen information for which the replacement product is specified, which is transmitted from the mobile terminal 7a (step S91). .. If it is determined that the flag has been received (Yes in step S91), the control unit 41 determines whether the reimbursed flag in FIG. 6 is "1" or "0" (step S92). The advance payment flag becomes "1" when the client performs a payment operation for the advance payment and the payment process in the electronic money storage unit 43b is executed. Therefore, when the replacement flag is "1" (Yes in step S92), it is determined that the payment has already been made for the replacement, and the second and subsequent replacement applications are rejected (step S97).

When it is determined that the replacement flag is not "1" (No in step S92), the control unit 41 stores the received replacement application screen information in the replacement application screen information unit 43a4 (step S93). Then, the control unit 41 sends a replacement application mail indicating that the replacement application has been made to the requester (step S94). The agent designates the requester when applying for replacement. The control unit 41 reads the e-mail address of the designated requester from the requester SRI D unit 43d4, and sends the above-mentioned replacement application e-mail to the destination indicated by the e-mail address. Then, the control unit 41 sets the replacement application flag of the replacement application flag unit 43a7 to “1” (step S95). Then, the control unit 41 returns to step S61.

If it is determined that the replacement application screen information has not been received (No in step S91), the control unit 41 determines whether or not there has been a browsing application from any of the mobile terminals 7 (step S101). The viewing application is made from the mobile terminal 7 that has received the e-mail (step S192 in FIG. 18 described later). The browsing application is applied when the return mail from the requester arrives from the mobile terminal 7a. The application is made from the mobile terminal 7b when the replacement application mail from the agent arrives.

If it is determined that there is a browsing application from any of the mobile terminals 7 (Yes in step S101), the control unit 41 determines whether or not the replacement application flag stored in the replacement application flag unit 43a7 is "1". Determine (step S102). If it is determined that the replacement application flag is "1" (Yes in step S102), the replacement application has been made by the agent, so that the control unit 41 has the replacement application screen stored in the replacement application screen information unit 43a4. The information is transmitted to the requester's mobile terminal 7b (step S103). Then, the control unit 41 sets the replacement flag to “0” (step S104). Then, the control unit 41 returns to step S61 and stands by.

On the other hand, if it is determined in step S102 that the replacement application flag is "0" instead of "1" (No in step S102), the control unit 41 sets the return flag stored in the return flag unit 43a8. It is determined whether or not it is "1" (step S105). When it is determined that the send-back flag is "1" (Yes in step S105), the control unit 41 transmits the send-back screen information stored in the send-back screen information unit 43a5 to the substitute mobile terminal 7a. (Step S106). Then, the control unit 41 sets the return flag to “0” (step S107). Then, the control unit 41 returns to step S61 and stands by.

If it is determined in step S105 that the remand flag is "0" instead of "1" (No in step S105), the control unit 41 uses the payment screen information stored in the payment screen information unit 43a6. , Transmit to the mobile terminal 7a of the agent (step S108). Then, the control unit 41 returns to step S61 and stands by.

On the other hand, if it is determined in step S101 that the application is not a browsing application (No in step S101), has the control unit 41 received the payment screen information associated with the process of step S206 of FIG. 18 described later from the mobile terminal 7b? It is determined whether or not (step S111). If it is determined that the information has been received (Yes in step S111), the control unit 41 stores the received payment screen information in the payment screen information unit 43a6 (step S112). Then, the control unit 41 reads the e-mail address and sends the payment e-mail to the mobile terminal 7a of the agent (step S113). Then, the control unit 41 sets the replacement flag stored in the replacement flag unit 43a9 to “1” (step S114). Next, the control unit 41 executes the payment process of the amount of money that the agent has replaced (step S115). Then, the control unit 41 returns to step S61 and stands by.

Here, a payment process using electronic money will be described with reference to FIG. In FIG. 15, the control unit 41 determines whether or not the electronic money storage unit 43b has the client's account (account information) (step S131). This determination is made based on whether or not the SRID of the client's mobile terminal 7b exists in the SRID unit 43b2 of the electronic money storage unit 43b. When the SRID of the requester's mobile terminal 7b exists in the SRID unit 43b2 of the electronic money storage unit 43b, it is determined that the electronic money storage unit 43b has the requester's account.

If it is determined that the electronic money storage unit 43b has the client's account (Yes in step S131), then the control unit 41 determines whether or not the electronic money storage unit 43b has the agent's account (account information). Is determined (step S132). This determination is made based on whether or not the SRID of the mobile terminal 7a of the agent exists in the SRID unit 43b2 of the electronic money storage unit 43b. When the SRID of the mobile terminal 7a of the agent exists in the SRID unit 43b2 of the electronic money storage unit 43b, it is determined that the electronic money storage unit 43b has the account of the agent.

If it is determined that the electronic money storage unit 43b has an account of the agent (Yes in step S132), then the control unit 41 determines whether or not the client's account has a balance equal to or greater than the payment amount (Yes). Step S133). If it is determined that there is a balance equal to or greater than the payment amount (Yes in step S133), the control unit 41 moves the electronic money for the payment amount from the requester's account to the agent's account for the payment amount or more. The advance payment is executed (step S134).

If the electronic money storage unit 43b does not have a requester's account (No in step S131), or if it is determined that the electronic money storage unit 43b does not have an agent's account (No in step S132), the requester's account will be filled. If it is determined that there is no balance equal to or greater than the payment amount (No in step S133), the control unit 41 executes error processing and sends an e-mail to each mobile terminal 7 to the effect that it is difficult to pay the advance amount (No). Step S135). Then, the control unit 41 returns to step S61.

Returning to the description of FIG. If it is determined in step S111 that the payment screen information has not been received (No in step S111), the control unit 41 determines whether or not the return screen information has been received (step S121). If it is determined that the information has been received (Yes in step S121), the control unit 41 stores the received return screen information in the return screen information unit 43a5 (step S122). Next, the control unit 41 transmits that the return screen information has arrived to the mobile terminal 7a carried by the agent (step S123). Then, the control unit 41 sets the return flag stored in the return flag unit 43a8 to “1” (step S124). Then, the control unit 41 returns to step S61 and stands by.

If it is determined in step S121 that the return screen information has not been received (No in step S121), the control unit 41 returns to step S61 and stands by.

According to the electronic receipt management server 4 of such an embodiment, the replacement application information generated based on the electronic receipt information transmitted to the mobile terminal 7a of the agent who transmits the electronic receipt information is sent to the requester's mobile terminal 7b. When the requester sends and the payment is operated by the requester, the price of the replacement product is paid from the requester's account to the agent's account, so if the requester asks for a shopping agent, the price payer will It is possible to pay the agent the price of the product exactly by the amount of the product.

Further, since the electronic receipt management server 4 of the embodiment stores the requester's account and the agent's account, the electronic receipt management server 4 performs a process of paying the price from the requester's account to the agent's account. Can be executed.

Next, the flow of the electronic receipt receiving process executed by operating the control unit 71 of the mobile terminal 7 according to the electronic receipt compatible program 75a and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program 75b. , The functional block diagram shown in FIG. 16, the flowcharts shown in FIGS. 17 and 18, and FIGS. 19 to 22 will be described.

As shown in FIG. 16, the electronic receipt compatible program 75a and the electronic receipt viewing program 75b executed on the mobile terminal 7 include electronic receipt information display means 711, designation means 712, substitute purchase product display means 713, transmission means 714, and payment. It has a modular configuration including a licensing means 715, a sending back operating means 716, and a sending back information transmitting means 717. As actual hardware, the CPU of the control unit 71 reads and executes the electronic receipt compatible program 75a and the electronic receipt viewing program 75b from the storage unit 75, thereby executing the electronic receipt information display means 711, the designation means 712, and the substitute purchase product. The display means 713, the transmission means 714, the payment licensing means 715, the remand operation means 716, and the remand information transmission means 717 are executed.

The electronic receipt information display means 711 has a function of receiving electronic receipt information indicating the contents of the transaction information in which the transaction information of the product for which the transaction including the substitute purchased product requested by the client has been settled is digitized.

The designation means 712 has a function of designating a substitute product.

The substitute purchase product display means 713 has a function of displaying a designated substitute purchase product based on the received electronic receipt information.

The transmission means 714 has a function of transmitting the displayed substitute product information of the substitute product to an external information processing device.

The payment licensing means 715 has a function of operating the payment permission of the price of the substitute product based on the substitute purchase product information received from the information processing device.

The remand operation means 716 has a function of operating disagreement with the payment of the substitute purchased product.

The remand information transmitting means 717 has a function of transmitting the operated remand information to the information processing device.

Next, the flow of the electronic receipt receiving process executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt compatible program 75a and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program 75b. , 17 and 18 will be described. In the description of the flow of the electronic receipt viewing process, a display example displayed by the display unit 73 of the mobile terminal 7 will be described with reference to FIGS. 19 to 22.

As shown in FIG. 17, the control unit 71 determines whether or not the user has logged in (step S141). You will not be able to receive electronic receipts or display your store member ID until you are logged in. Therefore, in order to receive the electronic receipt and display the store member ID, the user waits until he / she is logged in (No in step S141). The control unit 71 can execute other processing during this standby.

Next, the control unit 71 determines whether or not the electronic receipt management server 4 has received the notification indicating that the electronic receipt information has been received from the electronic receipt server 3 (step S143). If it is determined that the signal has been received (Yes in step S143), the control unit 71 displays a notification indicating that the signal has been received on the display unit 73 (step S144).

If it is determined that the electronic receipt information reception notification has not been received (No in step S143), the control unit 71 determines whether or not the electronic receipt information inquiry has been operated (step S151). The operator of the mobile terminal 7 who sees the above notification operates the operation unit 72 in order to transmit the inquiry information of the electronic receipt information. If it is determined that the operation has been performed (Yes in step S151), the control unit 71 manages the inquiry information for transmitting the electronic receipt together with the SRID that identifies the mobile terminal 7 stored in the SRID storage unit 75c. It is transmitted to the server 4 (step S152). The electronic receipt management server 4 that has received the inquiry information executes the processes of steps S71 to S73 of FIG. 13 to transmit the electronic receipt information to the mobile terminal 7.

On the other hand, if it is determined that the operation is not an electronic receipt information inquiry operation (No in step S151), the control unit 71 determines whether or not the electronic receipt information has been received from the electronic receipt management server 4 (step S161). ). If it is determined that the electronic receipt information has been received (Yes in step S161), the control unit 71 displays the received electronic receipt information on the display unit 73 (step S162). When only the electronic receipt information is received, the control unit 71 displays the electronic receipt information.

FIG. 19 is an example in which the mobile terminal 7 displays the electronic receipt information received from the electronic receipt management server 4 on the display unit 73 in step S162. In FIG. 19, the control unit 71 displays the purchased product 73a, the total amount of money 73b, and the plurality of menu buttons 73c on the display unit 73. In the embodiment, the products purchased by the agent are four products, product A, product B, product C, and product D. The total amount is 1000 yen. When the agent applies for the replacement of the replaced product to the requester, the replacement is started by operating the replacement button 73c1 which is one of the plurality of displayed menu buttons.

Next, the control unit 71 determines whether or not the replacement button 73c1 has been operated (step S163). If it is determined that the operation has been performed (Yes in step S163), the control unit 71 transmits information indicating that the replacement button 73c1 has been operated to the electronic receipt management server 4. Upon receiving this information, the electronic receipt management server 4 transmits the replacement screen information generated in step S82 to the mobile terminal 7 in step S83 (step S164). The mobile terminal 7 receives this replacement screen information (step S165). Then, the received replacement designation information is displayed on the display unit 73 (step S166).

The replacement designation information is information processed so that each of the product information included in the electronic receipt information can be individually designated. In the advance designation information, a designation box for individually designating the product is displayed corresponding to the product. When the replacement screen information is displayed, the agent touches the specification box of the product that the agent thinks the agent has replaced at the request of the requester based on the display, and specifies the product to be replaced.

FIG. 20 is a diagram in which the agent specifies the product to be replaced at the request of the client on the replacement screen displayed by the display unit 73. In FIG. 20, among the displayed products 73a, the colors of the designated box 73a1 of the product A, the designated box 73a2 of the product B, and the designated box 73a3 of the product C are reversed, and these products are designated as replacement products. .. The designated box 73a4 of the product D is not inverted and is not designated as a replacement product. The total amount portion 73b indicates a total amount of 800 yen for the product A, the product B, and the product C. This 800 yen is the total amount of the replacement products designated by the agent.

After designating the replacement product, the agent designates the client. This designation is executed by operating the mobile terminal 7a of the agent. The agent displays the list of requesters stored in the requester information unit 43d3 of the customer management unit 43d on the agent's mobile terminal 7a by a predetermined operation. Then, the agent specifies the corresponding requester from the displayed list. The control unit 71 designates a requester designated by the agent (step S167).

Next, the agent operates the advance application button 73c2 displayed in FIG. 20 to execute the advance process. The control unit 71 determines whether or not the replacement application button 73c2 has been operated (step S168). Waiting until the operation is performed (No in step S168), and if it is determined that the operation has been performed (Yes in step S168), the control unit 71 transmits the replacement application screen information of FIG. 20 to the electronic receipt management server 4 (No). Step S169). In this case, the information of the product A, the product B, and the product C whose designated box color is inverted is transmitted as the replacement application screen information, but the information of the product D whose designated box is not inverted is transmitted as the replacement application screen information. Not done.

Then, the control unit 71 returns to step S143. If it is determined in step S163 that the replacement button 73c1 has not been operated (No in step S163), the control unit 71 executes other processing in the mobile terminal 7 (step S170) and returns to step S143. ..

Further, in step S161, if it is determined that the electronic receipt information has not been received (No in step S161), the control unit 71 determines the specific electron based on the electronic receipt information received in the past or notified in the past. It is determined whether or not the operation for searching the receipt has been executed (step S180). The agent can search the electronic receipt information received in the past and execute the advance processing that has not yet been performed. When it is determined that the operation for searching for a specific electronic receipt has been executed (Yes in step S180), the control unit 71 extracts the input electronic receipt satisfying the predetermined condition and executes the processes in steps S162 and subsequent steps. To do.

If it is determined in step S180 that the operation for searching for a specific electronic receipt has not been executed (No in step S180), then the control unit 71 transmits from the electronic receipt management server 4 and from the mobile terminal 7. It is determined whether or not the received mail has been received (step S181). If it is determined that the mail has been received (Yes in step S181), the control unit 71 executes the screen processing shown in FIG. 18 (step S182). If it is determined that the mail has not been received (No in step S181), the control unit 71 returns to step S143.

FIG. 18 shows a process when it is determined that the mail has been received in step S181. In FIG. 18, the control unit 71 displays the content of the received mail on the display unit 73 (step S191). The e-mail is an e-mail sent from the agent to the requester when the agent makes a replacement application in step S94, and the requester sends the e-mail to the agent when the requester executes the payment process in step S113. It is either an email to be sent, or an email sent from the requester to the agent when sent back by the requester in step S123.

The agent or the requester reads the displayed e-mail and operates the mobile terminal 7 to execute a viewing application according to the e-mail. The control unit 71 determines whether or not the browsing application has been operated (step S192). Waiting until the operation is performed (No in step S192), and if it is determined that the operation has been performed (Yes in step S192), the control unit 71 receives the corresponding screen information from the electronic receipt management server 4. Specifically, when the control unit 71 receives the mail sent when the replacement application is made by the agent, the control unit 71 receives the replacement application screen information stored in the replacement application screen information unit 43a4. Further, when the control unit 71 receives the mail sent from the requester when the payment process is executed by the requester, the control unit 71 receives the payment screen information stored in the payment screen information unit 43a6. Further, when the control unit 71 receives the e-mail sent from the requester to the agent when it is sent back by the requester, the control unit 71 receives the return screen information stored in the return screen information unit 43a5. ..

Next, the control unit 71 determines whether or not the received screen information is the replacement application screen information (step S201). If it is determined that the received screen information is the replacement application screen information (Yes in step S201), the control unit 71 displays the received replacement application screen information on the requester's mobile terminal 7b (step S202).

FIG. 21 shows an example of the replacement application screen displayed on the display unit 73 of the mobile terminal 7b based on the received replacement application screen information. In FIG. 21, the display unit 73 displays the product A for which the replacement application has been made together with the designated box 73a1, displays the product B together with the designated box 73a2, and displays the product C together with the designated box 73a3. Further, the display unit 73 displays a return button 73c3 operated by the requester when he / she disagrees with the product for which the replacement application has been made, and a payment button 73c4 operated by the requester when he / she agrees with the product for which the replacement application has been made. In the total amount portion 73b, the total amount of 800 yen of the product A, the product B, and the product C is displayed. The client knows that this 800 yen is the total amount of the purchased products.

The client looks at the information on the replacement application screen displayed on the mobile terminal 7b and determines whether or not he / she agrees with the product for which the replacement application has been made. Then, when the requester determines that he / she does not agree with the product for which the replacement application has been made, he / she executes an operation of further reversing the designation box of the product that the requester thinks is incorrect on the displayed replacement application screen.

FIG. 22 is a diagram showing that the client agrees to the replacement of the product A and the product B, but does not agree to the replacement of the product C, and further inverts the designation box of the product C to cancel the designation. Is. The requester touches the designated box 73a3 of the product C. Then, the control unit 71 reverses the color of the designated box 73a3 of the product C and cancels the designation. In this case, the total amount of 600 yen of the product A and the product B is displayed in the total amount portion 73b. In the case of FIG. 22, since the requester does not agree to the replacement, the return button 73c3 continues to be displayed, but the payment button 73c4 is erased or grayed out from the display unit 73, and the payment button 73c4 cannot be operated.

The control unit 71 determines whether or not the return button 73c3 has been operated by the requester (step S203). If it is determined that the operation has been performed (Yes in step S203), the control unit 71 transmits the return screen information of FIG. 22 to the electronic receipt management server 4 (step S204). Then, the control unit 71 returns to 141. If it is determined that the return button 73c3 has not been operated (No in step S203), then the control unit 71 determines whether or not the payment button 73c4 has been operated (step S205). If it is determined that the operation has been performed (Yes in step S205), the control unit 71 transmits payment screen information to the electronic receipt management server 4 (step S206). Then, the control unit 71 returns to step S141. For example, if you agree with the replacement application screen of FIG. 21, the screen information of FIG. 21 is transmitted as payment screen information. If it is determined that the operation has not been performed (No in step S205), the control unit 71 returns to step S203.

If it is determined in step S201 that the received screen information is not the replacement application screen information (No in step S201), the control unit 71 determines whether or not the received screen information is the return screen information. (Step S211). If it is determined that the information is the return screen information (Yes in step S211), the control unit 71 displays the return screen based on the received return screen information on the display unit 73 (step S212).

Since the agent was sent back because the client did not agree with the replacement application, the replacement application is executed again based on the remand screen. The control unit 71 operates the replacement application button to determine whether or not the replacement application has been made again by the agent (step S213). Waiting until the application is made (No in step S213), and if it is determined that the application has been made (Yes in step S213), the control unit 71 repeats the processes in and after step S169.

If it is determined in step S211 that the received screen information is not the remand screen information (No in step S211), the received screen information is a payment process due to the requester's mobile terminal 7b operating the payment button. Is a paid screen indicating that the above has been completed, so the control unit 71 displays the received paid screen (step S215).

According to the mobile terminal 7 of such an embodiment, if the agent displays the product on behalf of the shopping and agrees to the replacement application, the payment of the price can be permitted. , The price of the product can be paid accurately by the amount of the product from the payer of the price to the agent. If you do not agree to the replacement, you can remand the replacement application.

Although the embodiment of the present invention has been described above, this embodiment is presented as an example and is not intended to limit the scope of the invention. This embodiment can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the gist of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

For example, in the above embodiment, the requester's account and the agent's account are provided in the electronic money storage unit of the electronic receipt management server 4, but the respective accounts are provided in, for example, a third party organization other than the electronic receipt management server 4. The electronic receipt management server 4 may execute a process of instructing the payment of the price from the requester's account to the agent's account.

The program executed by the electronic receipt management server 4 and the mobile terminal 7 of the embodiment is a file in an installable format or an executable format, and is a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital). It is recorded and provided on a computer-readable recording medium such as Versatile Disk).

Further, the program executed by the electronic receipt management server 4 and the mobile terminal 7 of the embodiment may be stored on a computer connected to a network such as the Internet and provided by downloading via the network. good. Further, the program executed by the electronic receipt management server 4 and the mobile terminal 7 of the embodiment may be configured to be provided or distributed via a network such as the Internet.

Further, the program executed by the electronic receipt management server 4 and the mobile terminal 7 of the embodiment may be configured to be provided by incorporating it into a ROM or the like in advance.

1 POS terminal 2 Store server 3 Electronic receipt server 4 Electronic receipt management server 7 Mobile terminal 7a Mobile terminal of agent 7b Mobile terminal of client 11 Control unit 31 Control unit 41 Control unit 43a Electronic receipt management unit 43b Electronic money storage unit 43d Customer management unit 71 Control unit 411 Electronic receipt information transmission means 412 Proxy information transmission means 413 Payment execution means 414 Send-back information transmission means 711 Electronic receipt information display means 712 Designation means 713 Substitute purchase product display means 714 Transmission means 715 Payment permission means 716 Send-back operation means 717 Send-back information transmission means

Japanese Unexamined Patent Publication No. 05-174232

Claims (6)

Electronic receipt information output means for outputting the transaction information including a transaction amount relating to transactions involving advances merchandise in the first portable terminal device in order to display the electronic receipt information of the transaction information electronically to a first mobile terminal device When,
Receives advance product information including the total price of the advance product out of the transaction amount from the first mobile terminal device and identification information for identifying a second mobile terminal device different from the first mobile terminal device. Receiving means and
A second transaction information output means that outputs the received advance product information to the second mobile terminal device identified by the identification information, and
An account information storage unit that stores the first account information of the first account and the second account information of the second account,
When a signal instructing payment of the price of the replacement product is received from the second mobile terminal device, the price of the replacement product is paid based on the stored first account information and the second account information. A payment execution means for executing a process for paying from an account to the first account,
Information processing device equipped with. The second transaction information output means outputs the advance product information including the price of the advance product to the second mobile terminal device on condition that the payment processing is not executed by the payment execution means. ,
The information processing device according to claim 1. The first account information and the second account information are associated with different identification information.
The information processing device according to claim 1 or 2. Regarding the replacement product information output by the second transaction information output means, the total of the replacement products excluding the amount of the replacement product that does not agree to the payment and the replacement product that does not agree to the payment based on the operation of the second mobile terminal device. A remand information output means for outputting remand information including an amount of money to the first mobile terminal device is further provided.
The information processing device according to any one of claims 1 to 3. A computer as an information processing device equipped with an account information storage unit that stores the first account information of the first account and the second account information of the second account.
Electronic receipt information output means for outputting the transaction information including a transaction amount relating to transactions involving advances merchandise in the first portable terminal device in order to display the electronic receipt information of the transaction information electronically to a first mobile terminal device When,
Receives advance product information including the total price of the advance product out of the transaction amount from the first mobile terminal device and identification information for identifying a second mobile terminal device different from the first mobile terminal device. Receiving means and
A second transaction information output means that outputs the received advance product information to the second mobile terminal device identified by the identification information, and
When a signal instructing payment of the price of the replacement product is received from the second mobile terminal device, the price of the replacement product is paid based on the stored first account information and the second account information. A payment execution means for executing a process for paying from an account to the first account,
A program to function as. An electronic receipt system including an information processing device and a first mobile terminal device and a second mobile terminal device capable of communicating with the information processing device.
The information processing device
Electronic receipt information output means for outputting the transaction information including a transaction amount relating to transactions involving advances merchandise in the first portable terminal device in order to display the electronic receipt information of the transaction information electronically to a first mobile terminal device When,
Receives advance product information including the total price of the advance product out of the transaction amount from the first mobile terminal device and identification information for identifying a second mobile terminal device different from the first mobile terminal device. Receiving means and
A second transaction information output means that outputs the received advance product information to the second mobile terminal device identified by the identification information, and
An account information storage unit that stores the first account information of the first account and the second account information of the second account,
When a signal instructing payment of the price of the replacement product is received from the second mobile terminal device, the price of the replacement product is paid based on the stored first account information and the second account information. A payment execution means for executing a process for paying from an account to the first account,
With
The first mobile terminal device is
A designation means for designating a replacement product in relation to the display of the electronic receipt information received by the electronic receipt information output means, and
A transmission means for operating the first mobile terminal device to transmit the replacement product information and the identification information of the designated replacement product to the information processing device.
With
The second mobile terminal device is
A payment licensing means that executes processing based on the operation of payment permission for the price of the replacement product based on the displayed replacement product information.
Electronic receipt system with.

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