JP7113328B2 - Display method and intercom system - Google Patents

Description

TECHNICAL FIELD The present invention relates to an intercom system and a method of displaying information on a display provided in the intercom system.

Patent Literature 1 discloses an intercom system used in collective housing.

JP 2013-38817 A

By the way, in recent years, with the increase in mail-order sales of products, the number of parcels handled by parcel delivery service has increased rapidly, and redelivery due to the absence of the recipient has become a social problem. Therefore, there is a demand for a mechanism that allows the recipient to stay at home when the delivery person of the home delivery company visits.

SUMMARY OF THE INVENTION The present invention provides a display method and an intercom system capable of displaying information about a visit schedule of a delivery person of a home delivery company.

A display method according to an aspect of the present invention is a display method in an information terminal having a display unit that displays an image or a video based on a call operation of a visitor to an intercom system provided in a facility, the display method comprising: a display step of displaying, on the display section, home delivery schedule information relating to the visit schedule of the staff member to the facility.

A program according to an aspect of the present invention is a program for causing a computer to execute the display method.

An interphone system according to one aspect of the present invention is an interphone system provided in a facility, and includes a display unit that displays an image or video based on a call operation received by an operation reception unit that receives a call operation of a visitor. The display unit displays home delivery schedule information related to a schedule of visits to the facility by a delivery person of the home delivery company.

Advantageous Effects of Invention According to the present invention, a display method and an intercom system capable of displaying information about a visit schedule of a delivery person of a home delivery company are realized.

FIG. 1 is a block diagram showing the functional configuration of an intercom system according to an embodiment. FIG. 2 is a front view of the lobby intercom according to the embodiment. FIG. 3 is a diagram showing an example of home delivery schedule information. FIG. 4 is a front view of the intercom master unit according to the embodiment. FIG. 5 is a flowchart of operation example 1 of the intercom system according to the embodiment. FIG. 6 is a diagram showing an example of home delivery schedule information displayed on the display unit. FIG. 7 is a flowchart of operation example 2 of the interphone system according to the embodiment. FIG. 8 is a diagram showing an example of caution information displayed on the display unit. FIG. 9 is a flowchart of operation example 3 of the intercom system according to the embodiment. FIG. 10 is a diagram showing another example of home delivery schedule information displayed on the display unit. FIG. 11 is a flowchart of operation example 4 of the intercom system according to the embodiment.

Hereinafter, embodiments will be specifically described with reference to the drawings. It should be noted that the embodiments described below are all comprehensive or specific examples. Numerical values, shapes, materials, components, arrangement positions and connection forms of components, steps, order of steps, and the like shown in the following embodiments are examples and are not intended to limit the present invention. In addition, among the constituent elements in the following embodiments, constituent elements that are not described in independent claims representing the highest concept will be described as arbitrary constituent elements.

Each figure is a schematic diagram and is not necessarily strictly illustrated. Moreover, in each figure, the same code|symbol is attached|subjected with respect to substantially the same structure, and the overlapping description may be abbreviate|omitted or simplified.

In the following specification, an image means a still image, and a video means a moving image. A video consists of a plurality of images (that is, still images).

(Embodiment)
[Constitution]
First, the configuration of the intercom system according to the embodiment will be described. FIG. 1 is a block diagram showing the functional configuration of an intercom system according to an embodiment.

The intercom system 10 according to the embodiment is an intercom system provided in an apartment complex. An apartment complex is an example of a facility. As shown in FIG. 1 , the intercom system 10 includes a lobby intercom 20 , a server system 30 , a control device 40 , an intercom master unit 50 and an intercom slave unit 60 . Of these components, components other than the server system 30 are installed in the housing complex. Although FIG. 1 shows only one set of the intercom master unit 50 and the intercom slave unit 60, the intercom system 10 actually includes a plurality of sets of the intercom master unit 50 and the intercom slave unit 60 according to the number of residences in the housing complex. An intercom cordless handset 60 is provided.

The lobby intercom 20 is a device installed at the entrance of an apartment complex. FIG. 2 is a front view of the lobby intercom. The lobby intercom 20 includes an operation reception unit 21 , an imaging unit 22 , a control unit 23 , a communication unit 24 and a storage unit 25 .

The operation reception unit 21 is a user interface that receives a visitor's operation. The operation reception unit 21 specifically receives a call operation for calling a resident of a specific residence in the collective housing. The operation reception unit 21 is specifically implemented by a touch panel, hardware buttons, or the like.

The imaging unit 22 is an example of an imaging device, and captures an image of the visitor. The imaging unit 22 may capture an image of the visitor. The imaging unit 22 is attached to, for example, the main body of the lobby intercom 20 shown in FIG. Note that the imaging unit 22 may be separate from the main body of the lobby intercom 20 . In this case, the imaging unit 22 is attached to, for example, the ceiling of the entrance of the housing complex, and captures a bird's-eye view of the periphery of the main body of the lobby intercom 20 . The imaging unit 22 is specifically a camera equipped with a CMOS image sensor or a CCD image sensor.

When the call operation is accepted by the operation accepting unit 21 , the control unit 23 transmits to the communication unit 24 an operation command for operating the intercom base unit 50 and a video signal of the image captured by the imaging unit 22 . Let The control unit 23 is implemented by, for example, a microcomputer or processor.

The communication section 24 transmits an operation command and a video signal based on the control of the control section 23 . The operation command and the video signal are transmitted to the intercom master unit 50 provided at the residence specified by the calling operation. The communication unit 24 is realized by, for example, a communication circuit.

The storage unit 25 is a storage device in which control programs executed by the control unit 23 are stored. The storage unit 25 is implemented by, for example, a semiconductor memory.

The server system 30 is a server device that manages home delivery schedule information and distributes the home delivery schedule information. The server system 30 may have a plurality of server devices, or may be implemented as a single server device. The server system 30 may have, for example, a server device used by a home delivery company and a server device used by a provider of the intercom system 10 . The server system 30 distributes home delivery schedule information to the control device 40, for example, through a wide area network such as the Internet. FIG. 3 is a diagram showing an example of home delivery schedule information.

As shown in FIG. 3, the delivery schedule information includes items such as a delivery ID, a residence ID, a delivery company type, a scheduled visit date, a visit time period, and an item to be delivered. Such home delivery schedule information is displayed on the display unit 53 of the intercom master unit 50 as an image, for example.

Control device 40 receives home delivery schedule information from server system 30 and transmits the information to intercom base unit 50 . The control device 40 includes a communication section 41 , a control section 42 and a storage section 43 .

The communication unit 41 receives home delivery schedule information from the server system 30 and transmits the received home delivery schedule information to the intercom base unit 50 under the control of the control unit 42 . Further, the communication unit 41 receives the operation command and the video signal transmitted by the communication unit 24 of the lobby intercom 20 and transmits the received operation command and the video signal to the intercom base unit 50 . In addition, it is not essential that the operation command and the video signal are relayed by the communication unit 41 , and the operation command and the video signal may be directly transmitted from the lobby intercom 20 to the intercom main unit 50 . The communication unit 41 is realized by, for example, a communication circuit.

The control unit 42 controls the relay of the home delivery schedule information, the operation command, and the video signal as described above. The controller 42 is implemented by, for example, a microcomputer or processor.

The storage unit 43 is a storage device in which control programs executed by the control unit 42 are stored. The storage unit 43 may store home delivery schedule information. The storage unit 43 is implemented by, for example, a semiconductor memory.

Note that the storage unit 43 may store the same home delivery schedule information as the home delivery schedule information managed by the server system 30 . Alternatively, the storage unit 43 may store only part of the home delivery schedule information managed by the server system 30 . More specifically, the storage unit 43 may store, of the delivery schedule information managed by the server system 30, only the delivery schedule information corresponding to the housing complex in which the control device 40 is installed.

Further, when each of the plurality of home delivery companies has a server system 30, the storage unit 43 may store home delivery schedule information distributed from each of the plurality of server systems 30 corresponding to the plurality of home delivery companies. In other words, the storage unit 43 may contain the home delivery schedule information of a plurality of home delivery companies. Also in this case, the storage unit 43 may store only the home delivery schedule information corresponding to the housing complex in which the control device 40 is installed, among the home delivery schedule information of a plurality of home delivery companies.

The intercom master unit 50 is an example of an information terminal, and is a device that is provided in each of a plurality of residences in an apartment complex and that displays images captured by the imaging unit 22 . FIG. 4 is a front view of the intercom base unit 50. FIG. Intercom master unit 50 includes communication unit 51 , control unit 52 , display unit 53 , sound output unit 54 , input reception unit 55 , and storage unit 56 .

The communication unit 51 acquires home delivery schedule information, an operation command, and a video signal from the communication unit 41 of the control device 40 . The communication unit 51 is implemented by, for example, a communication circuit.

The control unit 52 stores the home delivery schedule information acquired by the communication unit 51 in the storage unit 56 . Further, the control unit 52 causes the display unit 53 to display the image captured by the imaging unit 22 based on the operation command and the image signal acquired by the communication unit 51 . The control unit 52 causes the sound output unit 54 to output a ringing tone based on the operation command acquired by the communication unit 51 . Also, the control unit 52 may have a real-time clock function for clocking the current date. The controller 52 is implemented by, for example, a microcomputer or processor.

The display unit 53 displays the image captured by the imaging unit 22 under the control of the control unit 52 . The display unit 53 is implemented by a liquid crystal panel, an organic EL panel, or the like.

Sound output unit 54 outputs a ringing tone under the control of control unit 52 . The sound output unit 54 is implemented by a speaker or the like.

The input reception unit 55 is a user interface that receives an operation by a resident of the residence. The input accepting unit 55 specifically accepts an operation for responding to the visitor who performed the calling operation. The input reception unit 55 is specifically implemented by a touch panel, hardware buttons, or the like.

The storage unit 56 is a storage device that stores home delivery schedule information. The video signal received by the communication unit 51 may be buffered in the storage unit 56 . The storage unit 56 is implemented by a semiconductor memory or the like.

The intercom slave unit 60 is a so-called door phone installed at the entrance of a residence. Although details are not shown, the intercom slave unit 60 includes a call button that the visitor presses, an imaging unit that captures an image of the visitor who presses the call button, and the like.

[Operation example 1]
Next, an operation example 1 of the intercom system 10 will be described. FIG. 5 is a flow chart of operation example 1 of the intercom system 10 .

First, the communication unit 51 of the intercom master unit 50 acquires home delivery schedule information (S11). Specifically, the communication unit 51 acquires the home delivery schedule information transmitted by the server system 30 via the control device 40 . The acquired home delivery schedule information is stored in the storage unit 56 . In step S<b>11 , the communication unit 51 may acquire the home delivery schedule information transmitted by the server system 30 without going through the control device 40 .

Next, the control unit 52 determines whether or not the operation reception unit 21 of the lobby intercom 20 has received the call operation of the visitor (S12). Specifically, the control unit 52 determines whether or not the communication unit 51 has received an operation command. As described above, the activation command is transmitted from the lobby intercom 20 triggered by acceptance of the call operation. The determination in step S12 is continued until the calling operation is accepted (No in S12).

When the control unit 52 determines that the call operation of the visitor has been accepted (Yes in S12), the control unit 52 displays the home delivery schedule information on the display unit 53 (S13). The control unit 52 determines whether or not there is a home delivery schedule on the day when the operation command is received, for example, by referring to the home delivery schedule information stored in the storage unit 56 . If the control unit 52 determines that there is a home delivery schedule on the day when the operation command is received, the control unit 52 causes the display unit 53 to display the home delivery schedule information on the day when the operation command is received. FIG. 6 is a diagram showing an example of home delivery schedule information displayed on the display unit 53. As shown in FIG.

The home delivery schedule information is displayed in parallel with the image display in step S14, for example, as shown in FIG. 6(a). The home delivery schedule information may be displayed superimposed on the video, or may be displayed in an area separate from the video. In the example of FIG. 6, the home delivery schedule information displayed on the display unit 53 includes information on the type of the home delivery company ("ABC delivery" in the example of FIG. 6) and information on the scheduled visit date of the home delivery person of the home delivery company. (in the example of FIG. 6, "month and day"). Thereby, the resident of the house where the intercom base unit 50 is installed can recognize the home delivery company and the scheduled delivery date.

Next, the control unit 52 causes the display unit 53 to display the image captured by the imaging unit 22 of the lobby intercom 20 (S14). Specifically, the control unit 52 causes the display unit 53 to display an image based on the image signal received by the communication unit 51 . The images are displayed almost in real time. In this manner, the display unit 53 displays images based on the call operation of the visitor to the intercom system 10 provided in the housing complex.

Next, the control unit 52 causes the display unit 53 to display the visit requirements (S15). The visitor's calling operation may include a visit requirement input operation for declaring whether the visitor corresponds to home delivery, friend, sales, and so on. In such a case, the communication unit 51 acquires visit requirement information indicating the input visit requirement from the lobby intercom 20, and the control unit 52 displays the visit requirement on the display unit 53 based on the acquired visit requirement information. Let The visit requirement is displayed in parallel with the video display in step S14, as shown in FIG. 6(b), for example. The visit requirement may be superimposed on the video or may be displayed in an area separate from the video.

As described above, in the operation example 1, the control unit 52 causes the display unit 53 to display the image of the visitor captured by the imaging unit 22, the visit requirements of the visitor received by the intercom system 10, and the home delivery schedule information. indicate.

As a result, the resident of the house in which the intercom base unit 50 is installed can easily recognize whether or not there is a schedule for home delivery and whether or not the delivery person of the home delivery company has arrived.

Although the control unit 52 determines whether or not the operation receiving unit 21 has received the calling operation in step S12 of the operation example 1, such a determination is not essential. For example, the control unit 52 may be activated when the operation accepting unit 21 accepts a calling operation.

Further, in step S13 of Operation Example 1, it is determined whether or not there is a home delivery schedule on the day when the operation command is received, but such a determination is an example. In step S13, the control unit 52 may determine whether or not the time at which the operation command is received is included in the scheduled visit time zone of the home delivery schedule information.

Further, in the operation example 1, only the home delivery schedule information for the day on which the calling operation is performed is displayed in step S13, but in step S13, the home delivery schedule information for the next day or later may be displayed. In addition, in the operation example 1, the delivery schedule information is not displayed when the visit requirement is home delivery, and the delivery schedule information is displayed even when a friend or the like performs a calling operation. However, the home delivery schedule information may be displayed if the visit requirement is home delivery.

Also, in the operation example 1, the visit requirement is input by manual operation, but it may be input by the visitor's voice. Also, it is not essential that the visit requirement is input and that the visit requirement is displayed. For example, the control unit 23 of the lobby intercom 20 may determine whether or not the visitor is a home delivery company by performing image recognition processing on the image of the visitor captured by the imaging unit 22 . In this case, in the image recognition processing, the face of the visitor may be recognized, or the employee ID card may be recognized.

[Operation example 2]
The intercom system 10 may display caution information when a delivery person visits even though there is no delivery schedule. FIG. 7 is a flow chart of operation example 2 of such an intercom system 10 .

First, the communication unit 24 of the lobby intercom 20 acquires home delivery schedule information (S21). Specifically, the communication unit 24 acquires the home delivery schedule information transmitted by the server system 30 via the control device 40 . The acquired home delivery schedule information is stored in the storage unit 25 .

Next, the control unit 23 determines whether or not the operation reception unit 21 has received the call operation of the visitor (S22). The determination in step S22 is continued until the calling operation is accepted (No in S22).

When the control unit 23 determines that the call operation of the visitor has been accepted (Yes in S22), the control unit 23 determines whether or not the visit requirement is home delivery (S23). When it is determined that the visit requirement is not home delivery (No in S23), the control unit 23 causes the communication unit 24 to transmit an operation command for the image captured by the imaging unit 22 and a video signal. As a result, in the intercom base unit 50, the image captured by the imaging unit 22 is displayed (S26) and the visit requirement is displayed (S27).

On the other hand, when the control unit 23 determines that the visit requirement is home delivery (Yes in S23), it determines whether or not there is a plan to visit the residence of the delivery person of the home delivery company (S24). Specifically, the control unit 23 refers to the home delivery schedule information stored in the storage unit 25 to determine whether or not the delivery person is scheduled to visit on the day when the call operation is accepted. When the control unit 23 determines that there is a visit schedule on the day when the call operation is accepted (Yes in S24), the control unit 23 transmits the video signal, the visit requirement information, and the operation command including the instruction to display the home delivery schedule information to the communication unit. 24 to be sent. As a result, the display unit 53 of the intercom master unit 50 displays the home delivery schedule information (S25), the image captured by the imaging unit 22 (S26), and the visit requirements (S27).

On the other hand, when the control unit 23 determines that there is no visit schedule on the day when the call operation is accepted (No in S24), the control unit 23 communicates the video signal, the visit requirement information, and the operation command including the display instruction of the caution information. Send it to the unit 24 . As a result, the warning information is displayed (S28), the video imaged by the imaging unit 22 is displayed (S26), and the visit requirements are displayed (S27) on the display unit 53 of the intercom master unit 50. FIG. FIG. 8 is a diagram showing an example of caution information displayed on the display unit 53. As shown in FIG.

If it is determined in step S23 that the visit requirement is home delivery and if it is determined in step S24 that there is no plan to visit, it is considered that the visitor (that is, the delivery person) has made a mistake in visiting the destination. It is also possible that the visitor is a malicious person masquerading as a delivery person. Therefore, the control unit 23 displays caution information on the display unit 53 when the visitor's visit requirement accepted by the intercom system 10 is home delivery and there is no plan to visit the residence of the delivery person of the home delivery company. . If the caution information shown in FIG. 8(a) is displayed, it is possible to call attention to the residents of the residence where the intercom master unit 50 is installed.

It should be noted that in step S24 of Operation Example 2, it is determined whether or not the delivery person is scheduled to visit on the day when the calling operation is accepted, but such determination is merely an example. In step S24, the control unit 52 may determine whether or not the time at which the call operation is accepted is included in the scheduled visit time zone of the home delivery schedule information.

Further, in the operation example 2, the determination made by the control unit 23 of the lobby intercom 20 may be made by the control unit 52 of the intercom master unit 50, the control unit 42 of the control device 40, or the server system 30. In this case, the instruction to display the home delivery schedule information and the instruction to display the caution information are not transmitted from the communication section 24 to the communication section 51 but are transmitted from the communication section 41 or the server system 30 to the communication section 51 .

[Operation Example 3]
In the operation example 1 and the operation example 2, acceptance of the call operation is a requirement for displaying the home delivery schedule information, but acceptance of the call operation is not an essential requirement. For example, the home delivery schedule information may be displayed based on the current time. FIG. 9 is a flow chart of operation example 3 of such an intercom system 10 .

First, the communication unit 51 of the intercom base unit 50 acquires home delivery schedule information (S31). The acquired home delivery schedule information is stored in the storage unit 56 . Next, the control unit 52 determines whether the current time is a predetermined time before the scheduled visit time (S32). Specifically, the control unit 52 refers to the home delivery schedule information stored in the storage unit 56 to determine whether or not there is a home delivery schedule for that day. If the control unit 52 determines that there is a home delivery schedule on the day, it identifies the scheduled time slot for the home delivery. Determine whether or not there is The determination in step S31 is continued until the current time is a predetermined time before the scheduled visit time (No in S32).

If the control unit 52 determines that the current time is a predetermined time before the scheduled visit time (Yes in S32), it causes the display unit 53 to display home delivery schedule information (S33). That is, the control unit 52 displays the home delivery schedule information on the display unit 53 when a predetermined time has passed before the scheduled visit time of the delivery person of the home delivery company. FIG. 10 is a diagram showing an example of home delivery schedule information displayed on the display unit 53. As shown in FIG. In the operation example 3, the home delivery schedule information is displayed when the calling operation is not performed, so the image captured by the imaging unit 22 and the visit requirements are not displayed.

As described above, the control unit 52 can display the home delivery schedule information even when there is no visitor to the residence.

Note that the home delivery schedule information is notified by push notification, for example, a predetermined time before the scheduled visit time. However, the intercom master unit 50 notifies that there is a delivery schedule a predetermined time before the scheduled visit time by emitting light from a light emitting element (not shown) such as an LED, and in this state, the input receiving unit 55 receives the operation. In this case, the home delivery schedule information may be displayed for the first time. That is, in addition to the elapse of a predetermined time before the scheduled visit time, the input reception unit 55 may be required to receive an operation to display the home delivery schedule information.

[Operation example 4]
For example, the delivery schedule information may be displayed based on the current location of the delivery person. FIG. 11 is a flowchart of operation example 4 of such an intercom system 10 .

In operation example 4, the server system 30 manages the current location of the delivery person. The server system 30, for example, collects and manages location information of mobile terminals carried by delivery staff. The positional information is generated by, for example, a GPS (Global Positioning System) module included in the mobile terminal and transmitted to the server system 30 .

When the server system 30 determines that the position indicated by the position information is within the predetermined range of the target housing complex, the server system 30 transmits an operation command including an instruction to display home delivery schedule information. The activation command received by server system 30 is relayed by communication unit 41 of control device 40 and received by intercom base unit 50 .

On the other hand, communication unit 51 of intercom master device 50 acquires home delivery schedule information (S41). The acquired home delivery schedule information is stored in the storage unit 56 . Next, the control unit 52 determines whether or not the delivery person of the home delivery company is within a predetermined range from the residence (S42). Specifically, the control unit 52 determines whether or not the communication unit 51 has received an operation command from the server system 30 . The determination in step S42 continues until the delivery person of the home delivery company comes within a predetermined range from the residence (that is, until the communication unit 51 receives an operation command from the server system 30) (No in S42).

When the control unit 52 determines that the delivery person of the home delivery company is within the predetermined range from the residence (Yes in S42), that is, when the communication unit 51 receives the operation command from the server system 30, the display unit 53 to display the home delivery schedule information (S43). The control unit 52 determines whether or not there is a home delivery schedule on the day when the operation command is received, for example, by referring to the home delivery schedule information stored in the storage unit 56 . That is, the control unit 52 displays the home delivery schedule information on the display unit 53 when the delivery person of the home delivery company is within a predetermined range from the residence. In operation example 4, the home delivery schedule information is displayed when the calling operation is not performed, so the video imaged by the imaging unit 22 and the visit requirement are not displayed as shown in FIG.

As described above, the control unit 52 can display the home delivery schedule information even when there is no visitor to the residence.

Note that, in the operation example 4 as well, the home delivery schedule information is, for example, notified by push. However, the intercom base unit 50 notifies that there is a home delivery schedule by emitting light from a light emitting element (not shown) such as an LED, and the home delivery schedule information is displayed only when the input receiving unit 55 receives an operation in this state. may be That is, in addition to the elapse of a predetermined time before the scheduled visit time, the input reception unit 55 may be required to receive an operation to display the home delivery schedule information.

Moreover, the display unit 53 may display the current position of the delivery person on the map. This allows the resident to easily grasp the current location of the delivery person.

Also, in step S43 of operation example 4, it is determined whether or not there is a delivery schedule on the day when the operation command is received, but such a determination is an example. In step S43, the control unit 52 may determine whether or not the time at which the operation command is received is included in the scheduled visit time zone of the home delivery schedule information.

Also, in Operation Example 4, it is not essential to use the location information generated by the GPS module. For example, when a call operation including a visit requirement input operation of "home delivery" is performed on the intercom system 10 of the apartment complex A located within a predetermined range of the apartment complex B, the location information of the apartment complex A, and , information indicating the time when the calling operation was performed may be registered in the server system 30 . In this case, based on the registered location information of the housing complex A and the information indicating the time when the calling operation was performed, the delivery person of the home delivery company is sent to the control device 40 of the intercom system 10 provided in the housing complex B. You may be notified that you are within a predetermined range.

[Effects, etc.]
As described above, the display method according to the embodiment is a display method in the intercom main unit 50 having the display unit 53 that displays an image or video based on the call operation of the visitor to the intercom system 10 provided in the facility. is. The display method includes a display step of displaying, on the display unit 53, the delivery schedule information regarding the schedule of visits to the facility of the delivery person of the delivery company. Such a display step is, for example, step S13, step S25, step S33 or step S34. A facility is, for example, an apartment complex. Intercom base unit 50 is an example of an information terminal.

Such a display method can display the home delivery schedule information on the display unit 53 for confirming the visitor in the intercom system 10 . A resident of the facility can know the home delivery schedule by visually recognizing the display unit 53 .

Further, for example, in the display step, the home delivery schedule information is displayed on the display unit 53 when the call operation of the visitor is accepted by the intercom system 10 . Such a display step is, for example, step S13.

Such a display method can display the home delivery schedule information based on the call operation of the visitor.

Further, for example, in the display step, the image or video of the visitor captured by the imaging unit 22 and the home delivery schedule information are displayed on the display unit 53 . The imaging unit 22 is an example of an imaging device. Such display steps are, for example, steps S13 and S14 or steps S25 and S26.

Such a display method can display an image or video of the visitor and home delivery schedule information. Residents of the facility can know the home delivery schedule information while checking the image or video of the visitor.

Further, for example, in the display step, the visit requirements of the visitor accepted by the intercom system 10 and the home delivery schedule information are displayed on the display unit 53 . Such display steps are, for example, steps S13 and S15 or steps S25 and S27.

Such a display method can display visit requirements and home delivery schedule information.

Further, for example, the display method further includes warning information displayed on the display unit 53 when the visitor's visit requirement accepted by the intercom system 10 is home delivery and the delivery person of the home delivery company does not plan to visit the facility. including a caution information display step of displaying the Such a warning information display step is, for example, step S28.

Such a display method can prompt the residents of the residence in which the intercom base unit 50 is installed by displaying caution information when the visitor has doubts.

Further, for example, in the display step, the home delivery schedule information is displayed on the display unit 53 when a predetermined time has passed before the scheduled visit time of the delivery person of the home delivery company. Such a display step is, for example, step S33.

Such a display method can display home delivery schedule information based on the scheduled visit time of the delivery person of the home delivery company.

Further, for example, in the display step, the home delivery schedule information is displayed on the display unit 53 when the delivery person of the home delivery company is within a predetermined range from the facility. Such a display step is, for example, step S43.

Such a display method can display the delivery schedule information based on the location of the delivery person of the delivery company.

Further, for example, the home delivery schedule information includes information on the type of home delivery company.

Such a display method can display the type of delivery company on the display unit 53 . A resident of the facility can recognize the type of the home delivery company by visually recognizing the display unit 53 .

Further, for example, the home delivery schedule information includes information on the scheduled visit date of the home delivery person of the home delivery company.

Such a display method can display the scheduled delivery date on the display unit 53 . A resident of the facility can know the scheduled delivery date by visually recognizing the display unit 53 .

The intercom system 10 provided in the facility also includes a display section 53 that displays an image or video based on a call operation received by the operation reception section 21 that receives a call operation from a visitor. The display unit 53 displays home delivery schedule information related to the schedule of visits to the facility of the delivery person of the home delivery company.

Such an intercom system 10 can display home delivery schedule information on the display unit 53 for confirming the visitor. A resident of the facility can know the home delivery schedule by visually recognizing the display unit 53 .

(Other embodiments)
Although the embodiments have been described above, the present invention is not limited to the above embodiments.

For example, in the above-described embodiment, an interphone base unit was exemplified as an information terminal, but the information terminal may be a mobile terminal such as a smart phone or a tablet terminal. In this case, the mobile terminal may acquire the home delivery schedule information from any device included in the intercom system according to the above embodiment.

Further, in the above-described embodiments, the processing executed by a specific processing unit may be executed by another processing unit. For example, part or all of the information processing performed by the intercom master may be performed by a device or system (specifically, a lobby intercom, a server system, or a control device) other than the intercom master provided in the intercom system. good. The same applies to the information processing performed by the lobby intercom, the information processing performed by the server system, and the information processing performed by the control device.

Also, in the above embodiment, the intercom system was a system for collective housing, but it may be a system for detached housing.

Also, the communication method between devices in the above embodiment is not particularly limited. Wireless communication may be performed between the devices, or wired communication may be performed. Also, wireless and wired communications may be combined between devices.

Also, the order of processing described in the flowcharts of the above embodiments is an example. The order of multiple processes may be changed, and multiple processes may be executed in parallel.

Further, in the above embodiments, components such as the control unit may be implemented by executing software programs suitable for each component. Each component may be realized by reading and executing a software program recorded in a recording medium such as a hard disk or a semiconductor memory by a program execution unit such as a CPU or processor.

Also, components such as the control unit may be realized by hardware. For example, a component such as a controller may be a circuit (or integrated circuit). These circuits may form one circuit as a whole, or may be separate circuits. These circuits may be general-purpose circuits or dedicated circuits.

Also, general or specific aspects of the present invention may be implemented in a system, apparatus, method, integrated circuit, computer program or recording medium such as a computer-readable CD-ROM. Also, any combination of systems, devices, methods, integrated circuits, computer programs and recording media may be implemented.

For example, the present invention may be implemented as a program for causing a computer to execute the display method of the above embodiments. Such programs include application programs installed on mobile terminals such as smart phones or tablet terminals. Also, the present invention may be implemented as a computer-readable non-temporary recording medium in which such a program is recorded.

Also, the intercom system described in the above embodiment may be realized as a single device or may be realized by a plurality of devices. When the intercom system is implemented by a plurality of devices, the components included in the intercom system described in the above embodiments may be distributed to the plurality of devices in any way.

In addition, forms obtained by applying various modifications to each embodiment that a person skilled in the art can think of, or realized by arbitrarily combining the constituent elements and functions of each embodiment without departing from the spirit of the present invention. Also included in the present invention.

10 intercom system 21 operation reception unit 22 imaging unit (imaging device)
53 Display

Claims (11)

A display method in an information terminal having a display unit for displaying an image or video based on a call operation of a visitor to an intercom system provided in a facility, comprising:
(1) displaying, on the display unit, delivery schedule information obtained in advance from a server system based on at least one of the current date and time, and which is related to the visit schedule of a delivery person of a delivery company to the facility; A display method that includes a display step. The display method according to claim 1, further comprising a second display step of displaying the home delivery schedule information on the display unit when the call operation of the visitor is accepted by the intercom system. 3. The display method according to claim 2, wherein in the second display step, an image or video of the visitor captured by an imaging device and the home delivery schedule information are displayed on the display unit. 4. The display method according to claim 2, wherein in the second display step, the visit request of the visitor accepted by the intercom system and the home delivery schedule information are displayed on the display unit. A display method in an information terminal having a display unit for displaying an image or video based on a call operation of a visitor to an intercom system provided in a facility, comprising:
a display step of displaying, on the display unit, home delivery schedule information regarding a schedule of visits to the facility by a delivery person of a home delivery company;
A caution information display step of displaying caution information on the display unit when the visit requirement of the visitor accepted by the intercom system is home delivery and the delivery person of the home delivery company is not scheduled to visit the facility. and display method. 2. The display method according to claim 1, wherein, in the first display step, the home delivery schedule information is displayed on the display section when a predetermined time has passed before the scheduled visit time of the delivery person of the home delivery company. 2. The display method according to claim 1, further comprising a third display step of displaying the home delivery schedule information on the display unit when the delivery person of the home delivery company is within a predetermined range from the facility. The display method according to any one of claims 1 to 7, wherein the home delivery schedule information includes information on the type of the home delivery company. 9. The display method according to any one of claims 1 to 8, wherein the home delivery schedule information includes information on a scheduled visit date of the home delivery person of the home delivery company. A program for causing the information terminal to execute the display method according to any one of claims 1 to 9. An intercom system provided in a facility,
a display unit that displays an image or video based on the call operation received by the operation reception unit that receives the call operation of the visitor;
The display unit displays, based on at least one of the current date and time, home delivery schedule information obtained in advance from the server system and related to the visit schedule of the delivery person of the home delivery company to the facility. system.

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