JP7075904B2 - Automated teller machine, maintenance request notification method, and maintenance request notification program - Google Patents

Description

The present invention relates to an automated teller machine, a maintenance request notification method executed in an automated teller machine, and a maintenance request notification program executed in a computer of the automated teller machine.

Conventionally, automated teller machines (ATMs) and other automated teller machines that automatically perform various transactions such as deposits and withdrawals have been installed in stores of financial institutions such as banks and stores of convenience stores. ing.

Such an automated trading device is generally equipped with an uninterruptible power supply (hereinafter referred to as "UPS"), and even when an unexpected disconnection of power supply from a commercial power source occurs, the transaction information can be obtained. It has a mechanism to prevent the power supply from being interrupted until the holding and the normal shutdown of the system are completed (see, for example, Patent Document 1). Such a mechanism is known as a battery backup function.

FIG. 8 is a diagram illustrating an outline of a battery backup function provided in a conventional automated teller machine.

In the battery backup function illustrated in FIG. 8, in the automatic trading apparatus, when the power supply control unit is supplying power by a commercial power supply (S801), for example, when a power failure occurs (S802), the power supply control unit is a commercial power supply. The power supply by UPS is switched to the power supply by UPS, and the power supply by UPS is performed (S803). At this time, the power supply control unit notifies the power supply control firmware of the power failure alarm (S804). Upon receiving this notification, the power control firmware makes a termination request to the higher-level application via the OS (Operating System) (S805). The higher-level application that receives this request performs a termination process (S806), and when it is completed, issues a shutdown instruction to the power supply control firmware via the OS (S807). Upon receiving this instruction, the power control firmware causes the OS to perform a shutdown process (S808), and when the shutdown process is completed (S809), causes the power control unit to turn off the power of the main control unit (S810). The operation of the automated teller machine ends normally. Here, turning off the power supply of the main control unit means normally cutting off the power supply to the main control unit.

With such a battery backup function, in an automated teller machine, even if an unexpected disconnection of the power supply from the commercial power supply occurs due to a power outage or the like, the power supply from the UPS causes a power outage or an instantaneous voltage drop. It is possible to execute necessary processing without being affected. There are many UPSs that can handle power outages of several minutes to 30 minutes.

On the other hand, the battery provided in the UPS (hereinafter referred to as "UPS battery") deteriorates over time, and if the deterioration progresses, there is a risk that the power supply to the automated teller machine cannot be secured and a dirty shutdown may occur. .. Dirty shutdown refers to the case where the power supply to the automated teller machine is cut off before the shutdown is completed.

Therefore, in the conventional automated teller machine, a method of monitoring the voltage value of the UPS battery and notifying an alarm when a deterioration tendency is detected to urge maintenance personnel to replace the UPS battery (hereinafter referred to as "conventional method"). ) Is adopted.

JP-A-2015-153304

However, there are problems with the conventional method. This problem will be described with reference to FIG.
FIG. 9 is a flowchart illustrating the processing executed in the automatic teller machine adopting the conventional method.

In the process illustrated in FIG. 9, when the power of the automated teller machine is turned on (S901) and the automated teller machine starts to start, the UPS battery is first checked (S902), and the voltage value of the UPS battery is specified. It is determined whether or not it is equal to or less than the voltage value (S903). When the power of the automated teller machine is turned on, it means that electric power is supplied to the automated teller machine.

If the determination result of S903 is YES, it is assumed that the UPS battery is deteriorated, the UPS battery alarm is generated, the automatic teller machine is started and stopped, and the maintenance request of the UPS (UPS battery) is notified (S904).

On the other hand, if the determination result of S903 is NO, it is assumed that the UPS battery has not deteriorated, and the automated teller machine shifts to the operating state (S905).

As described above, in the conventional method, whether or not the voltage value of the UPS battery at the time of starting the automatic teller machine is equal to or less than the specific voltage value is used as a deterioration index. However, such a deterioration index cannot completely determine the low capacity state of the UPS battery. Therefore, there is a case where the capacity of the UPS battery is low even though the voltage value of the UPS battery exceeds the specific voltage value. In this case, the battery backup until the operation of the automated teller machine ends normally. Cannot be guaranteed.

Therefore, if a power failure occurs when the capacity is low (in the case of "UPS abnormal state" in FIG. 9) even though the voltage value of the UPS battery exceeds the specific voltage value (S906), the battery can be backed up. Dirty shutdown occurs without this (S907), and there is a possibility of data failure in transaction data and the like (S908). Further, in this case, since the battery alarm has not occurred, it is not possible to notify the UPS maintenance request as a matter of course. Furthermore, if there is no data failure due to dirty shutdown, the device will be in a normal operating state at the next startup, and the UPS abnormal state cannot be notified to the maintenance personnel immediately.

On the other hand, if a power failure occurs when the voltage value of the UPS battery exceeds the specific voltage value and has sufficient capacity (in the case of "UPS normal state" in FIG. 9) (S906), the shutdown process is completed during the battery backup. (S909), the operation of the automatic teller machine ends normally (S910).

As described above, the conventional method has a problem that the low capacity state of the UPS battery cannot be determined and a problem that the maintenance staff cannot be notified that a dirty shutdown has occurred.

In view of the above circumstances, the present invention has an automated teller machine capable of detecting a deterioration tendency of a UPS battery at an early stage and notifying a maintenance person of a UPS maintenance request at an early stage, a maintenance request notification method, and a maintenance request notification. The purpose is to provide a program.

One aspect of the apparatus is an automated trading apparatus provided with an uninterruptible power supply, from the uninterruptible power supply to the automated trading apparatus after the automation of the automated trading apparatus and before the shutdown of the automated trading apparatus is completed. A counting unit that counts the number of consecutive occurrences of cases where the power supply is cut off, a determination unit that determines whether or not the number of consecutive occurrences counted by the counting unit is equal to or greater than a threshold value, and the number of consecutive occurrences is the above. It is characterized by including a notification unit for notifying a maintenance request of the uninterruptible power supply device when the determination unit determines that the value is equal to or higher than the threshold value.

One aspect of the method is a maintenance request notification method executed in an automated trading apparatus provided with an uninterruptible power supply, wherein the automated trading apparatus is activated and the uninterruptible power supply is shut down before the automated trading apparatus is shut down. It counts the number of consecutive occurrences of cases where the power supply from the power supply device to the automated trading device is cut off, determines whether or not the number of consecutive occurrences is equal to or greater than the threshold value, and determines that the number of consecutive occurrences is equal to or greater than the threshold value. When it is determined, the maintenance request of the uninterruptible power supply device is notified.

One aspect of the program is to the computer of the automated trading device equipped with an uninterruptible power supply, from the uninterruptible power supply to the automated trading device after the automation of the automated trading device and before the shutdown of the automated trading device is completed. The number of consecutive occurrences of the case where the power supply is cut off is counted, it is determined whether or not the number of consecutive occurrences is equal to or greater than the threshold value, and when it is determined that the number of consecutive occurrences is equal to or greater than the threshold value, the uninterruptible power supply is used. It is a maintenance request notification program characterized by executing a process of notifying a maintenance request of a device.

The disclosed devices, methods, and programs have the effect of being able to detect the deterioration tendency of the UPS battery at an early stage and notify the maintenance personnel of the maintenance request of the UPS at an early stage.

It is a figure which illustrates the appearance composition of the automatic teller machine which concerns on one Embodiment. It is a figure which illustrates the hardware composition of the automatic teller machine which concerns on one Embodiment. It is a figure which illustrates the functional block which concerns on the maintenance request notification function of the automatic teller machine which concerns on one Embodiment. It is a figure which illustrates the functional block which concerns on the maintenance request notification function of the automatic teller machine which concerns on 1 Embodiment in more detail. It is a flowchart which illustrates the process executed in the conventional automatic teller machine. It is a flowchart which illustrates the process executed in the automatic teller machine which concerns on one Embodiment. It is a figure which illustrates the change of the continuous occurrence number of times held in the continuous occurrence number of times holding part by the process illustrated in FIG. It is a figure which illustrates the outline of the battery backup function provided in the conventional automatic teller machine. It is a flowchart which exemplifies the process executed in the automatic teller machine which adopted the conventional method.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram illustrating an external configuration of an automated teller machine according to an embodiment.

The automated teller machine 1 illustrated in FIG. 1 is, for example, an ATM, and is installed in a store of a financial institution such as a bank, a store of a convenience store, or the like.

The automated teller machine 1 illustrated in FIG. 1 includes a camera 2, a passbook insertion unit 3, a card insertion unit 4, a coin deposit / withdrawal unit 5, a bill deposit / withdrawal unit 6, and a display input unit 7.

The camera 2 captures a facial image of a customer who makes a transaction.
The passbook insertion unit 3 accepts and returns the passbook.

The card insertion unit 4 accepts and returns cards (cash cards, etc.) used for transactions. In addition, the card insertion unit 4 also ejects a receipt on which transaction details and the like are printed (printed).

The coin deposit / withdrawal unit 5 accepts and pays out coins.
The banknote deposit / withdrawal unit 6 accepts and pays out banknotes.
The display input unit 7 accepts the display of various screens for the customer and the operation input by the customer.

FIG. 2 is a diagram illustrating a hardware configuration of an automated teller machine according to an embodiment.

The automated teller machine 1 illustrated in FIG. 2 includes a main control unit 11, a memory 12 connected to the main control unit 11, a hard disk A13, a hard disk B14, a host communication control unit 15, a screen display control unit 16, and a key input control unit. 17, the camera 2, the IO control unit 18, the power supply control unit 19, the display device 20 connected to the screen display control unit 16, the input device 21 connected to the key input control unit 17, and the IO control unit 18. The banknote processing unit 22, the coin processing unit 23, the passbook processing unit 24, the card / receipt processing unit 25, and the UPS 26 and the outlet 27 connected to the power supply control unit 19 are provided. The UPS 26 may be provided inside the automated teller machine 1 or may be provided outside.

The main control unit 11 includes a processor such as a CPU (Central Processing Unit) and controls the entire automatic teller machine 1.

The memory 12 is composed of a semiconductor memory such as a RAM (Random Access Memory) and a ROM (Read Only Memory). The RAM temporarily stores a part of the program executed by the processor of the main control unit 11, various data necessary for the processing of the processor, and the like. The program executed by the processor is a control program (including a maintenance request notification program) for controlling and executing each function of the OS (Operating System) program and the automatic trading device 1. The program executed by the processor is also a program executed by the computer of the automated teller machine 1.

The ROM of the memory 12, the hard disk A13, and the hard disk B14 record a program executed by the processor of the main control unit 11, various data necessary for processing by the processor, and the like. In addition, the processing results of the processor and the like are also recorded on the hard disk A13 and the hard disk B14. In the automated teller machine 1 illustrated in FIG. 2, data duplication is performed using the hard disk A13 and the hard disk B14.

The host communication control unit 15 controls communication with a host computer performed via a network (not shown). Further, the host communication control unit 15 can also control communication with other external devices performed via the network.

The screen display control unit 16 controls the screen display of the display device 20. The display device 20 is, for example, an LCD (Liquid Crystal Display), and displays various screens for customers.

The key input control unit 17 controls the key input of the input device 21. The input device 21 is, for example, a touch panel that functions as a numeric keypad, a key button, or the like used for input by a customer, and receives an operation input by the customer.

The display device 20 and the input device 21 are interfaces when the customer operates the automatic transaction device 1, and correspond to the above-mentioned display input unit 7. In principle, the display device 20 and the input device 21 are interfaces for customers, but they can also be used as an interface when an operator (maintenance staff, bank staff, etc.) operates the automatic trading device 1.

As described above, the camera 2 captures a facial image of a customer who makes a transaction.
The IO control unit 18 is an input / output interface between the bill processing unit 22, the coin processing unit 23, the passbook processing unit 24, and the card / receipt processing unit 25.

The banknote processing unit 22 counts the number of banknotes inserted at the time of deposit or transfer, and determines the type of banknote. Also, when paying out banknotes, the banknotes to be paid out are counted.

The coin processing unit 23 counts the number of coins inserted at the time of deposit or transfer, and determines the type of coin. Also, when paying out coins, the coins to be paid out are counted.

The passbook processing unit 24 reads the data recorded in the magnetic stripe portion of the inserted passbook. Also, fill in the passbook for the passbook.

The card / receipt processing unit 25 reads data recorded in a magnetic stripe portion or an IC chip portion of a card medium such as an inserted cash card or credit card. In addition, a receipt with transaction details printed for confirmation of transaction results is issued and discharged.

The power supply control unit 19 controls the power supply to each unit of the automated teller machine 1. It also controls switching of the power supply source of the automated teller machine 1. In this switching control, the power supply source of the automatic teller machine 1 is switched to either the commercial power supply connected to the outlet 27 or the UPS 26. Normally, the power supply source is switched to the commercial power supply connected to the outlet 27, and when a power failure occurs, the power supply source is promptly switched from the commercial power supply to the UPS 26. As a result, it is possible to continue the power supply until the necessary processing is completed without interrupting the power supply to the automated teller machine 1.

In the automated teller machine 1 illustrated in FIG. 2, the OS program and control program recorded on the hard disk A13 and the hard disk B14 are, for example, from an external device (not shown) via a network and a host communication control unit 15 (not shown) to the hard disk A13. And may be recorded on the hard disk B14. Alternatively, recording may be performed from a portable recording medium (not shown) on the hard disk A13 and the hard disk B14 via a portable recording medium interface (not shown). Further, the OS program and the control program executed by the processor of the main control unit 11 are stored in the RAM of the memory 12 from, for example, an external device (not shown) via a network and a host communication control unit 15 (not shown), and the main control is performed. It may be executed by the processor of the unit 11. Alternatively, it may be stored in the RAM of the memory 12 from a portable recording medium (not shown) via a portable recording medium interface (not shown), and may be executed by the processor of the main control unit 11. The portable recording medium can be any of various types of recording media such as CD-ROM (Compact Disc Read Only Memory), flexible disc, optical disc, optical magnetic disc, DVD (Digital Versatile Disc), and USB (Universal Serial Bus) memory. good.

FIG. 3 is a diagram illustrating a functional block related to the maintenance request notification function of the automated teller machine according to the embodiment.

The automated teller machine 1 illustrated in FIG. 3 includes a counting unit 31, a determination unit 32, and a notification unit 33.

In these functional blocks, the counting unit 31 and the determination unit 32 correspond to, for example, the functions of the main control unit 11 illustrated in FIG. The notification unit 33 corresponds to, for example, the display device 20 illustrated in FIG. 2.

The counting unit 31 counts the number of consecutive occurrences of cases in which the power supply to the automated teller machine 1 is cut off after the automated teller machine 1 is started and before the shutdown of the automated teller machine 1 is completed.

The determination unit 32 determines whether or not the number of consecutive occurrences counted by the counting unit 31 is equal to or greater than the threshold value.

The notification unit 33 notifies the maintenance request of the UPS 26 when the determination unit 32 determines that the number of consecutive occurrences counted by the counting unit 31 is equal to or greater than the threshold value.

The counting unit 31 may count the number of consecutive occurrences by using the flag. In this case, the flag is turned on after the automatic trading device 1 is started, and turned off when the shutdown of the automatic trading device 1 is completed. Further, the counting unit 31 may count the number of consecutive occurrences of the case where the flag is ON at the time of starting the automatic trading apparatus 1 as the number of consecutive occurrences. It should be noted that turning the flag ON means setting the flag value to 1, and turning the flag OFF means setting the flag value to 0. Further, the counting unit 31 may clear the number of consecutive occurrences when the flag is turned off when the shutdown of the automatic trading apparatus 1 is completed. Further, the determination unit 32 may make the above determination when the automatic trading device 1 is activated. Further, the determination unit 32 may perform the above determination when the voltage value of the UPS battery (battery included in the UPS 26) is equal to or higher than the threshold value.

FIG. 4 is a diagram illustrating in more detail a functional block related to a maintenance request notification function of an automated teller machine according to an embodiment.

The automated teller machine 1 illustrated in detail in FIG. 4 includes a UPS 26 including a UPS battery 26a, a power supply control unit 19, a power supply processing unit 41, a status reading processing unit 42, a battery alarm determination unit 43, a battery alarm notification processing unit 44, and an abnormality. It includes a power supply cutoff determination unit 45, a continuous occurrence count holding unit 46, an abnormal power supply cutoff notification processing unit 47, a logic flag processing unit 48, a logic flag holding unit 49, a higher-level component 50, and a maintenance request display processing unit 51.

In these functional blocks, the functional blocks other than the UPS 26 and the power supply control unit 19 correspond to the functions of the main control unit 11 illustrated in FIG. 2, for example. Here, the power supply processing unit 41, the status reading processing unit 42, the battery alarm determination unit 43, the battery alarm notification processing unit 44, the abnormal power supply disconnection determination unit 45, the abnormal power supply disconnection notification processing unit 47, and the logical flag processing unit 48 are For example, it corresponds to a function realized by the processor of the main control unit 11 illustrated in FIG. 2 executing power control firmware (including a maintenance request notification program). Further, the higher-level component 50 corresponds to, for example, a function realized by the processor of the main control unit 11 illustrated in FIG. 2 executing a higher-level application. The continuous occurrence number holding unit 46 and the logic flag holding unit 49 correspond to, for example, the RAM of the memory 12 illustrated in FIG. In FIG. 4, for convenience of explanation, the above-mentioned functional block corresponding to the function realized by executing the power supply control firmware, the continuous occurrence number holding unit 46, and the logic flag holding unit 49 are surrounded by a broken line, and the power supply is supplied. It is shown as a functional block related to the control firmware.

The power supply processing unit 41 manages the processing executed in the functional block related to the power supply control firmware.

The status reading processing unit 42 reads the status of the UPS battery 26a from the power supply control unit 19.

The power supply control unit 19 monitors the voltage value of the UPS battery 26a and generates a primary alarm when the voltage value is equal to or higher than the first threshold value and less than the second threshold value (> first threshold value). However, if it is less than the first threshold value, a secondary alarm is generated. Information such as the voltage value of the UPS battery 26a, the presence / absence of an alarm, and whether the alarm when an alarm is generated is a primary alarm or a secondary alarm is included in the status read by the status reading processing unit 42.

The battery alarm determination unit 43 determines whether or not an alarm has occurred from the status read by the status reading processing unit 42, and if there is an alarm, determines whether or not the generated alarm is a secondary alarm.

When the battery alarm determination unit 43 determines that the alarm has been generated and the generated alarm is a secondary alarm, the battery alarm notification processing unit 44 notifies the upper component 50 of the battery alarm notification to that effect.

The abnormal power supply disconnection determination unit 45 counts the number of consecutive occurrences of cases in which the power supply to the automated teller machine 1 is cut off after the automated teller machine 1 is started and before the shutdown of the automated teller machine 1 is completed. In this example, as the number of consecutive occurrences, the number of consecutive occurrences of the case where the flag held in the logical flag holding unit 49 is ON at the time of starting the automatic trading apparatus 1 is counted. It should be noted that this counting is performed via the logic flag processing unit 48. The flag held in the logical flag holding unit 49 is turned on after the automatic trading device 1 is started, and turned off when the shutdown of the automatic trading device 1 is completed. Therefore, when the automatic trading apparatus 1 is started, the case where the flag held in the logical flag holding unit 49 remains ON indicates that the shutdown has not been completed after the previous start. Further, the abnormal power supply disconnection determination unit 45 determines whether or not the counted number of consecutive occurrences is equal to or greater than the threshold value. This determination is also to determine whether or not an abnormal power failure has occurred. An abnormal power failure means that the power supply to the automatic teller machine 1 is cut off before the shutdown is completed due to an abnormality in the UPS 26 (UPS battery 26a). Further, the abnormal power supply disconnection determination unit 45 also clears the counted number of continuous occurrences.

The continuous occurrence number holding unit 46 holds the continuous occurrence number counted by the abnormal power supply disconnection determination unit 45. At the time of shipment from the factory of the automated teller machine 1, the number of consecutive occurrences held by the continuous occurrence number holding unit 46 is set to the initial value (0).

When the abnormal power supply disconnection determination unit 45 determines that the number of consecutive occurrences is equal to or greater than the threshold value (when it is determined that an abnormal power supply disconnection has occurred), the abnormal power supply disconnection notification processing unit 47 has an abnormal power supply disconnection to that effect. Notify the notification to the upper component 50.

The logical flag processing unit 48 turns on the flag held in the logical flag holding unit 49 after starting the automatic trading device 1, and turns it off when the shutdown of the automatic trading device 1 is completed.

The logical flag holding unit 49 holds the flag. At the time of shipment from the factory of the automatic trading apparatus 1, the flag held by the logical flag holding unit 49 is turned off.

When the battery alarm notification from the battery alarm notification processing unit 44 or the abnormal power supply cutoff notification from the abnormal power supply cutoff notification processing unit 47 is notified, the higher-level component 50 informs the maintenance request display processing unit 51 of UPS26 (UPS). The maintenance request display instruction of the battery 26a) is given.

Upon receiving the maintenance request display instruction, the maintenance request display processing unit 51 causes the display device 20 to display the maintenance request of the UPS 26 (UPS battery 26a). As a result, the maintenance personnel are notified of the maintenance request for the UPS 26 (UPS battery 26a).

Next, the process executed in the automatic transaction device 1 will be described.
Here, for comparison, the process executed in the conventional automated teller machine will be described first, and then the process executed in the automated teller machine 1 according to the present embodiment will be described.

FIG. 5 is a flowchart illustrating the processing executed in the conventional automated teller machine.

The process illustrated in FIG. 5 is basically the same as the process illustrated in FIG. 9, and the process illustrated in FIG. 9 from the device power ON to the device operating state is illustrated in more detail. At the same time, the power ON / OFF and forced disconnection of the main control unit of the automatic teller machine are also illustrated. Note that turning on the power of the main control unit means that power is supplied to the main control unit, and turning off the power of the main control unit means that the power supply to the main control unit is normally cut off. Forcibly turning off the power supply of the main control unit means that the power supply to the main control unit is forcibly cut off (it also means that the power supply to the main control unit is unexpectedly cut off). Say.

In the process illustrated in FIG. 5, when the power of the automated teller machine is turned on (S501), the power of the main control unit of the automated teller machine is turned on (S502), and the automated teller machine starts to start. Then, the UPS battery is checked (S503), and it is determined whether or not a secondary alarm has occurred (S504). The conventional automated teller machine that executes the process illustrated in FIG. 5 includes a power supply control unit similar to the power supply control unit 19 illustrated in FIG. 4, and has a secondary alarm of S504 and a primary alarm of S506 described later. The alarm is generated by the power control unit.

If the determination result of S504 is YES, the automated teller machine stops starting (S505).
On the other hand, when the determination result of S504 is NO, it is determined whether or not the primary alarm has occurred (S506).

If the determination result of S506 is YES, it is determined that the voltage value of the UPS battery has decreased (S507). In this case, a UPS (UPS battery) maintenance request notification is given after the automated teller machine is activated.

On the other hand, if the determination result of S506 is NO, the automated teller machine shifts to the operating state (S508). Then, it is assumed that a power failure occurs in the operating state (S509). In this case, if the UPS battery has a sufficient capacity, a shutdown process is performed, and when the shutdown is completed (S510), the power of the main control unit of the automated teller machine is turned off (S511). On the other hand, when the UPS battery is in a low capacity state, a dirty shutdown occurs (S512), and the power supply of the main control unit of the automated teller machine is forcibly turned off (S513).

FIG. 6 is a flowchart illustrating the processing executed in the automated teller machine according to the embodiment.

In the process illustrated in FIG. 6, when the power of the automated teller machine 1 is turned on (S601), the power of the main control unit 11 is turned on (S602), and the automated teller machine 1 starts to start. Then, the power supply control unit 19 checks the UPS battery 26a (S603), and the battery alarm determination unit 43 determines whether or not the power supply control unit 19 has generated a secondary alarm (S604).

If the determination result of S604 is YES, the automated teller machine 1 stops starting (S605).

On the other hand, when the determination result of S604 is NO, the abnormal power supply disconnection determination unit 45 determines whether or not the flag held in the logic flag holding unit 49 is ON (S606).

When the determination result of S606 is NO, the logic flag processing unit 48 turns on the flag held by the logic flag holding unit 49 (S607), and the automatic teller machine 1 shifts to the operating state (S608).

On the other hand, when the determination result of S606 is YES, the abnormal power supply disconnection determination unit 45 determines whether or not the number of consecutive occurrences held in the continuous occurrence number holding unit 46 is equal to or greater than the threshold value (S609).

If the determination result of S609 is YES, the abnormal power supply disconnection determination unit 45 determines (determines) that an abnormal power supply disconnection has occurred (S610). In this case, a maintenance request notification is sent. Specifically, the maintenance request display of the UPS 26 (UPS battery 26a) is performed on the display device 20 by the abnormal power supply cutoff notification processing unit 47, the upper component 50, and the maintenance request display processing unit 51. As a result, the maintenance personnel are notified of the maintenance request for the UPS 26 (UPS battery 26a).

On the other hand, when the determination result of S609 is NO, the abnormal power supply disconnection determination unit 45 increments (+1) the number of consecutive occurrences held in the continuous occurrence number holding unit 46 (S611), and the logic flag processing unit 48 determines. The flag held in the logical flag holding unit 49 is turned ON (S607), and the automatic trading apparatus 1 shifts to the operating state (S608).

Then, it is assumed that a power failure occurs in the operating state (S612).
In this case, if the UPS battery 26a has a sufficient capacity, the shutdown process is performed, and when the shutdown is completed (S613), the logical flag processing unit 48 turns off the flag held in the logical flag holding unit 49 (S613). S614), the abnormal power supply disconnection determination unit 45 clears (sets to 0) the number of continuous occurrences held in the continuous occurrence number holding unit 46 (S615), and the power of the main control unit 11 is turned off (S616).

On the other hand, when the UPS battery 26a is in a low capacity state, a dirty shutdown occurs (S617), and the power supply of the main control unit 11 is forcibly turned off (S618).

As described above, in the process illustrated in FIG. 6, the process in which the determination result of whether or not the secondary alarm has occurred is after NO and before the transition to the operating state is performed with respect to the process illustrated in FIG. However, the processing when the UPS battery 26a has a sufficient capacity when a power failure occurs in the operating state is different. Due to such a difference in processing, the occurrence of dirty shutdown that could not be detected by the processing illustrated in FIG. 5 can be detected by the processing illustrated in FIG. Specifically, it is possible to detect whether or not a dirty shutdown has occurred since the previous startup, depending on whether or not the flag held in the logical flag holding unit 49 at the time of startup is ON. As a result, in the process illustrated in FIG. 5, the maintenance request cannot be notified even if the dirty shutdown occurs continuously (occurs more than the threshold number of times), whereas in the process illustrated in FIG. 6, the dirty shutdown cannot be notified. Can be notified of a maintenance request when is continuously generated more than a threshold number of times.

FIG. 7 is a diagram illustrating a change in the number of continuous occurrences held in the continuous occurrence number holding unit by the process illustrated in FIG. Here, the threshold value used in the determination of S609 illustrated in FIG. 6 is set to 3.

As illustrated in FIG. 7, the number of consecutive occurrences is initially the initial value (0).
After that, when a case occurs in which shutdown is not completed after the automatic trading device 1 is started (in the case of "abnormality" in FIG. 7), the number of consecutive occurrences is incremented (+1) each time.

On the other hand, when a case occurs in which shutdown is completed after the automatic trading device 1 is started (in the case of "normal" in FIG. 7), the number of consecutive occurrences is cleared (set to 0) each time. The reason for doing so is to immediately clear the number of consecutive occurrences after the maintenance of the UPS 26 (UPS battery 26a).

Then, when the number of consecutive occurrences exceeds the threshold value, the maintenance request notification of the UPS 26 (UPS battery 26a) is performed. If the number of consecutive occurrences is less than the threshold value, the maintenance request notification is not sent, but this is erroneous as a forced power failure due to a cause other than an abnormality of the UPS26 (UPS battery 26a) as a forced power failure due to an abnormality of the UPS26. It is intended to prevent recognition. Causes other than the abnormality of UPS26 include forced power failure before shutdown is completed, such as OS freeze. The forced power cut means that the power supply to the automatic teller machine 1 is forcibly cut off.

As described above, according to the automated teller machine 1 according to the present embodiment, it is possible to detect the deterioration tendency of the UPS battery 26a at an early stage and notify the maintenance staff of the maintenance request of the UPS 26 at an early stage. As a result, early replacement of the UPS battery 26a can be promoted, and secondary failures such as data failure due to an abnormal power failure can be suppressed.

In this embodiment, the following modifications are possible.
For example, the threshold value when determining whether or not the number of consecutive occurrences is equal to or greater than the threshold value is not limited to a fixed value, and may be configured so that a maintenance worker can change it to an arbitrary value.

Further, for example, the method of notifying the maintenance request of the UPS 26 (UPS battery 26a) is not limited to the display by the display device 20, and other methods may be used. For example, the automated teller machine 1 may provide a display device for maintenance personnel on the back surface of the automated teller machine 1 in addition to the display device 20, and the display device may notify the maintenance request. Further, for example, the automated teller machine 1 may be provided with a voice output device, and the maintenance request may be notified by the voice output. Further, for example, the maintenance request may be notified to an external terminal device via the host communication control unit 15 and a network (not shown), and may be notified to the maintenance personnel via the terminal device. In this case, the terminal device may be a PC (Personal Computer), a tablet terminal, a smartphone or the like used by maintenance personnel.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various improvements and changes can be made without departing from the gist of the present invention.

1 Automatic teller machine 2 Camera 3 Passbook insertion part 4 Card insertion part 5 Coin deposit / withdrawal part 6 Banknote deposit / withdrawal part 7 Display input part 11 Main control unit 12 Memory 13 Hard disk A
14 Hard disk B
15 Host communication control unit 16 Screen display control unit 17 Key input control unit 18 IO control unit 19 Power supply control unit 20 Display device 21 Input device 22 Banknote processing unit 23 Coin processing unit 24 Passbook processing unit 25 Card / receipt processing unit 26 UPS
26a UPS battery 27 Outlet 31 Counting unit 32 Judgment unit 33 Notification unit 41 Power supply processing unit 42 Status reading processing unit 43 Battery alarm discrimination unit 44 Battery alarm notification processing unit 45 Abnormal power supply disconnection discrimination unit 46 Continuous occurrence count holding unit 47 Abnormal power supply disconnection Notification processing unit 48 Logical flag processing unit 49 Logical flag holding unit 50 Upper component 51 Maintenance request display processing unit

Claims (8)

An automated teller machine equipped with an uninterruptible power supply
A counting unit that counts the number of consecutive occurrences of cases in which the power supply from the uninterruptible power supply to the automated teller machine is cut off after the automated teller machine is started and before the automated teller machine is shut down.
A determination unit for determining whether or not the number of consecutive occurrences counted by the counting unit is equal to or greater than a threshold value.
A notification unit that notifies a maintenance request for the uninterruptible power supply when the determination unit determines that the number of consecutive occurrences is equal to or greater than the threshold value.
An automated teller machine characterized by being equipped with. The counting unit counts the number of consecutive occurrences using a flag, and the counting unit counts the number of consecutive occurrences.
The flag is a flag that is turned on after the automatic teller machine is started and turned off when the shutdown of the automatic teller machine is completed .
The automated teller machine according to claim 1. As the number of consecutive occurrences, the counting unit counts the number of consecutive occurrences of cases in which the flag is ON when the automated teller machine is activated.
2. The automated teller machine according to claim 2. The counting unit clears the number of consecutive occurrences when the flag is turned off when the shutdown of the automated teller machine is completed.
The automated teller machine according to claim 2 or 3. The determination unit makes the determination when the automated teller machine is activated.
The automated teller machine according to any one of claims 1 to 4. The determination unit makes the determination when the voltage value of the battery included in the uninterruptible power supply is equal to or greater than the threshold value.
The automated teller machine according to any one of claims 1 to 5. A maintenance request notification method executed in an automated teller machine equipped with an uninterruptible power supply.
The number of consecutive occurrences of cases in which the power supply from the uninterruptible power supply to the automated teller machine is cut off after the automated teller machine is started and before the shutdown of the automated teller machine is completed is counted.
It is determined whether or not the number of consecutive occurrences is equal to or greater than the threshold value.
When it is determined that the number of consecutive occurrences is equal to or greater than the threshold value, a maintenance request for the uninterruptible power supply device is notified.
A maintenance request notification method characterized by that. To the computer of an automated teller machine equipped with an uninterruptible power supply,
The number of consecutive occurrences of cases where the power supply from the uninterruptible power supply to the automated teller machine is cut off after the automated teller machine is started and before the shutdown of the automated teller machine is completed is counted.
It is determined whether or not the number of consecutive occurrences is equal to or greater than the threshold value.
When it is determined that the number of consecutive occurrences is equal to or greater than the threshold value, a maintenance request for the uninterruptible power supply device is notified.
A maintenance request notification program characterized by executing the process.

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