JP7018714B2 - Motors, seals and information providers - Google Patents

Description

Embodiments of the present invention relate to motors, seals and information providing devices.

Conventionally, when a user wants to obtain product information such as an outline drawing of a motor and a test report, it is necessary to inquire of the manufacturer about the serial number stamped on the name plate of the motor. On the other hand, there is known a technique of converting information such as a device disassembly procedure referred to at the time of maintenance into a two-dimensional code such as a QR code (registered trademark) and assigning this to the device. However, with the conventional technology, the user cannot easily acquire the product information of the motor.

Japanese Unexamined Patent Publication No. 2000-267572 Japanese Unexamined Patent Publication No. 2004-301671

An object to be solved by the present invention is to provide a motor, a seal, and an information providing device that allows a user to easily acquire product information of a motor.

The information providing device of the embodiment captures the two-dimensional code attached to the motor to which the two-dimensional code encoding the reference information for accessing the electronic page providing the product information is encoded. As a result of reading the two-dimensional code from the terminal device that reads information from, the communication unit that receives the request corresponding to the reference information and the response corresponding to the request received by the communication unit correspond to the request. The two-dimensional code comprises a providing unit that provides an electronic page indicated by reference information to the terminal device, and the two-dimensional code is a second for accessing an electronic page in which product information when manufactured as a mass-produced product is provided as content. It is a two-dimensional code that encodes either one of the reference information and the second reference information for accessing the electronic page in which the product information when manufactured as an ordered product is provided as content, and the providing unit is When the request is a two-dimensional code in which the second reference information is encoded, an advanced authentication process is performed on the terminal device as compared with the case where the request is a two-dimensional code in which the first reference information is encoded. It is an information providing device that requires it.

The figure which shows an example of the structure of the information provision system 1 including the motor M and the information provision apparatus 100 of 1st Embodiment. The figure which shows how the URL is decoded from the two-dimensional code CD schematically. The figure which shows an example of the structure of the information providing apparatus 100 of 1st Embodiment. The figure which shows an example of the provided information 132 for each product of 1st Embodiment. The figure which shows the other example of the product provided information 132 of 1st Embodiment. The sequence diagram which shows the flow of the process by the information provision system 1 of 1st Embodiment. The figure which shows an example of the web page drawn on the screen of the terminal apparatus 10 of 1st Embodiment. The figure which shows the other example of the web page drawn on the screen of the terminal apparatus 10 of 1st Embodiment. The flowchart which shows the flow of processing by the information providing apparatus 100 of 1st Embodiment. The figure which shows an example of the provided information 132 for each product of 2nd Embodiment. The flowchart which shows the flow of the process by the information providing apparatus 100A of the 2nd Embodiment. The figure which shows an example of the mass-produced product page or the ordered product page in 3rd Embodiment. The figure which shows the other example of the mass-produced product page or the ordered product page in 3rd Embodiment. The figure which shows an example of the structure of the information providing apparatus 100C of 4th Embodiment. The figure for demonstrating the evaluation method of a business operator.

Hereinafter, the motor, the seal, and the information providing device of the embodiment will be described with reference to the drawings.

(First Embodiment)
[System-wide configuration]
FIG. 1 is a diagram showing an example of the configuration of an information providing system 1 including the motor M and the information providing device 100 of the first embodiment. For example, the information providing system 1 includes a motor M, a terminal device 10, and an information providing device 100. The terminal device 10 and the information providing device 100 communicate with each other via a network NW such as a WAN (Wide Area Network).

The motor M is, for example, an electromagnetic motor mounted on an air conditioner, a drainage pump, an inverter, or the like. For example, a sticker on which a two-dimensional code CD such as a QR code is printed is adhered to the motor M. The seal is made of, for example, a material that does not deteriorate when the special paint adheres (for example, a chemical reaction with the special paint is unlikely to occur) and is resistant to heat generation of the motor M. The special paint is, for example, a paint applied to suppress the generation of static electricity in the motor M, a paint applied to dissipate heat from the motor M, a lubricating oil, and the like. Further, as the ink used when the two-dimensional code CD is printed on the sticker, the ink having excellent deterioration resistance and heat resistance as described above may be used. The sticker on which the two-dimensional code CD is printed does not need to be directly adhered to the motor M, and may be adhered to, for example, a case containing the motor M. The object on which the two-dimensional code is printed is not limited to the seal, and may be any object as long as it does not easily peel off from the adhered motor M and has excellent deterioration resistance and heat resistance.

The terminal device 10 is, for example, a device used by a user (hereinafter referred to as a maintenance person) who maintains a device on which a motor M is mounted. The terminal device 10 is, for example, a computer device such as a mobile phone such as a smartphone, a tablet terminal, or a personal computer. A camera is mounted on these devices. For example, a maintenance person operates the terminal device 10 to activate a reader application for a two-dimensional code CD and take an image of the motor M. The terminal device 10 in which the reader application or the like is activated extracts the two-dimensional code CD from the captured image, and decodes (decodes) the extracted two-dimensional code CD into a character string including alphabets, numbers, and the like. This character string is, for example, a URL (Uniform Resource Locator). When the two-dimensional code CD contains an error correction code, the terminal device 10 may timely correct the two-dimensional code CD based on the error correction code. Then, the terminal device 10 displays the information decoded from the two-dimensional code CD read as an image on the screen.

FIG. 2 is a diagram schematically showing how a URL is decoded from a two-dimensional code CD. For example, the two-dimensional code CD contains a code converted from the URL of an electronic page (hereinafter referred to as a mass-produced product page) in which product information when the motor M is manufactured as a mass-produced product is provided as content, and the motor M. Includes two types: a code converted from the URL of an electronic page (hereinafter referred to as an ordered product page) in which product information when the product is manufactured as a made-to-order product is provided as content. The mass-produced product is, for example, a motor M manufactured according to a predetermined specification. The made-to-order product is, for example, a motor M manufactured according to the original specifications of the orderer. The product information includes, for example, format information, catalog information, various information described in the instruction manual, drawing data including information such as shape and terminal position, and information such as a test report (test report) at the time of operation check. include.

The URL of the mass-produced product page includes, for example, information for managing the mass-produced product (hereinafter referred to as a mass-produced product management number) and a serial number. The mass-produced product control number is used, for example, to grasp the number of inventories of the motor M manufactured as a mass-produced product. The serial number is a number for identifying each motor M, and is, for example, a number in which the number is incremented by 1 each time the motor M is manufactured, regardless of whether it is a mass-produced product or a made-to-order product. For example, the serial number is information that needs to be given when requesting repair of the motor M indicated by the number. For example, when the serial number is given, the repair person performs the repair based on the product information associated with the serial number. The URL of the mass-produced product page is an example of "first reference information".

The URL of the made-to-order product page includes, for example, information for managing the made-to-order product (hereinafter referred to as a made-to-order product management number). The made-to-order product control number is used, for example, to identify the motor M manufactured as a made-to-order product. The URL of the ordered product page is an example of "second reference information".

In this way, when the motor M was manufactured as a mass-produced product, a two-dimensional code CD in which the URL of the mass-produced product page was encoded (encoded) was printed on the sticker, and the motor M was manufactured as a made-to-order product. In this case, a two-dimensional code CD in which the URL of the ordered product page is encoded is printed on the sticker. The two-dimensional code printed on the sticker may include an error correction code having a relatively high correction capability such as S level, H level, and Q level.

When a URL is selected by a touch operation or the like on the screen on which these URLs are displayed, the terminal device 10 makes a request corresponding to the URL (for example, an HTTP (Hypertext Transfer Protocol) request) via a web browser, for example. It is transmitted to the information providing device 100. Then, when the terminal device 10 receives information from the information providing device 100 as a response corresponding to the request, the terminal device 10 displays an image on the web browser based on this information. The terminal device 10 may send a request via an application corresponding to the web browser instead of the web browser. In this case, the screen is drawn by the rendering function of the application.

The information providing device 100 is, for example, a web server device that provides a web page (website) in response to a request from the terminal device 10. Further, the information providing device 100 may be an application server device that communicates with the terminal device 10 in which the application is started to exchange various information.

[Configuration of information providing device]
FIG. 3 is a diagram showing an example of the configuration of the information providing device 100 of the first embodiment. For example, the information providing device 100 includes a communication unit 102, a control unit 110, and a storage unit 130.

The communication unit 102 is a communication interface such as a network card. The communication unit 102 communicates with the terminal device 10 via the network NW. For example, the communication unit 102 receives a request corresponding to the URL of the mass-produced product page or the URL of the ordered product page as a reading result of the two-dimensional code CD from the terminal device 10. Then, the communication unit 102 outputs the received information to the control unit 110.

The control unit 110 includes, for example, an acquisition unit 112 and a providing unit 114. A part or all of these components may be realized by executing a program stored in the storage unit 130 by a processor such as a CPU (Central Processing Unit). Further, some or all of the components of the control unit 110 may be realized by hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), and the like. It may be realized by the collaboration of software and hardware.

The storage unit 130 may be realized by, for example, a ROM (Read Only Memory), a flash memory, an HDD (Hard Disk Drive), an SD card, an MRAM (Magnetoresistive Random Access Memory), a RAM (Random Access Memory), a register, or the like. The storage unit 130 stores the program executed by the processor of the control unit 110, and also stores the information provided for each product 132 and the like. Information provided for each product 132 will be described later.

The acquisition unit 112 acquires the information output by the communication unit 102. For example, the acquisition unit 112 acquires a request when it is received by the communication unit 102.

When the request is acquired by the acquisition unit 112, the provision unit 114 refers to the product-specific provision information 132 and selects a web page on which the content corresponding to the request is posted.

FIG. 4 is a diagram showing an example of information 132 provided for each product according to the first embodiment. As shown in the figure, the information provided for each product 132 includes either a mass-produced product management number or a made-to-order product management number, format information, a URL, and content posted on the electronic page of the URL with respect to the serial number. Is the associated information. The formal information is, for example, information such as a "shape (type)" representing features such as the number of phases and a rotor structure, and a "form" representing features such as an outer cover structure and a drive system. In the case of mass-produced products, since they are manufactured in the same format, the same format information is associated with the serial number of the motor M to which the mass-produced product control number is given.

In the illustrated example, the motors M having serial numbers "M001", "M002", and "M004" are manufactured as mass-produced products, and each of them is associated with a mass-produced product control number. Further, since the motors M having these serial numbers are mass-produced products, the same model information of "TypeX, FormY" is associated with them. Further, since the motors M of these mass-produced products have the same model information, the product information is common. Therefore, the same URL is associated with the serial number of the motor M of these mass-produced products.

Further, in the illustrated example, the motor M having the serial number "M003" is manufactured as a made-to-order product, and is associated with the made-to-order product management number. For example, if 100 ordered products are ordered to be manufactured at one time, the same made-to-order product control number is assigned to all 100 products. The serial number of the motor M of the made-to-order product is associated with model information such as "TypeZ, FormU" which is different from the format information of the mass-produced product. Further, the serial number of the motor M of the made-to-order product is associated with a URL having different contents of the product information for each made-to-order product management number.

The providing unit 114 refers to the information provided for each product 132 as described above, and selects the web page corresponding to the URL indicated by the request from the plurality of web pages that can be provided. Then, the providing unit 114 uses the communication unit 102 to transmit the selected web page to the terminal device 10 as a response in response to the request. In addition, the providing unit 114 may provide an electronic page for an application (content such as an image or text for drawing a screen by the application) instead of the web page.

Even if the mass-produced product is manufactured in the same format, if a minor change occurs in the manufacturing process, the URL may be changed to a dedicated URL accordingly. A minor change is, for example, a mass-produced product that has the same format but has some improvements (for example, the dimensions of the motor rotating shaft are changed or the number of coil windings is changed). Is to be done.

FIG. 5 is a diagram showing another example of the information provided for each product 132 of the first embodiment. As shown in the figure, the information provided for each product 132 includes either a mass-produced product control number or a made-to-order product control number, format information, information (flag) indicating the presence or absence of minor changes, and a URL for the serial number. This is information associated with the content posted on the electronic page of the URL. When a minor change is made in a mass-produced product, for example, a difference occurs in drawing data or the like as compared with the product information of the mass-produced product in which the minor change is not made. Therefore, the URL associated with the serial number of the mass-produced product that has undergone minor changes (“AAA #” in the figure) is associated with the serial number of the mass-produced product that has not undergone minor changes because the content of the product information is different. It will be different from the URL (AAA in the figure). As a result, the providing unit 114 can provide product information (for example, drawing data) of improvements that do not appear in the catalog information or the like even if the mass-produced products have the same format.

FIG. 6 is a sequence diagram showing a processing flow by the information providing system 1 of the first embodiment. First, the terminal device 10 receives an operation by a maintenance person or the like, reads the two-dimensional code CD, and decodes the read two-dimensional code CD (step S100). Next, when the decoded information is a URL, the terminal device 10 transmits a request corresponding to the URL to the information providing device 100 (step S102).

The providing unit 114 of the information providing device 100 selects a web page in response to the received request (step S104), and transmits the selected web page to the terminal device 10 (step S106).

In response to this, the terminal device 10 draws a web page on the screen (step S108).

FIG. 7 is a diagram showing an example of a web page drawn on the screen of the terminal device 10 of the first embodiment. In the illustrated example, it represents a mass-produced product page. On this mass-produced product page, for example, as shown by R1 in the figure, a serial number included in the URL of the mass-produced product page is displayed. In addition, as shown in R2 in the figure, the mass-produced product page is a hyperlink to a web page (hereinafter referred to as a content acquisition page) in which various product information such as instruction manuals, drawings, and test reports can be obtained as content. Is displayed. The content acquisition page may be, for example, a page that discloses various contents, or may be a page in which various contents can be downloaded. Further, on the mass-produced product page, as shown in R3 in the figure, a hyperlink to a web page (hereinafter referred to as a request form) for accepting a repair request for the motor M is displayed.

Further, on the ordered product page, the hyperlink R2 of the content acquisition page and the hyperlink R3 of the request form are displayed.

When the hyperlink R2 of the content acquisition page, the hyperlink R3 of the request form, or the like is selected in the displayed web page, the terminal device 10 transmits a request corresponding to the selected link to the information providing device 100 (step). S110).

In response to this, the providing unit 114 of the information providing device 100 selects a web page in response to the request (step S112), and transmits the selected web page to the terminal device 10 (step S114).

In response to this, the terminal device 10 draws a web page on the screen (step S116).

FIG. 8 is a diagram showing another example of a web page drawn on the screen of the terminal device 10 of the first embodiment. The illustrated example represents a request form. In this request form, for example, an input field R4 for inputting the business name or personal name to which the maintenance person belongs, an input field R5 for inputting contact information such as an e-mail address, and a serial number are input. An input field R6 for inputting a repair request, an input field R7 for inputting the content of a repair request, and the like are displayed.

In the case of access from the mass-produced product page, the providing unit 114 may provide this request form in a state where the serial number included in the URL before the transition is input in advance in the input field R6 of the request form. This saves the maintenance staff from having to remember and enter the serial number, or specify a range of serial numbers and copy and paste. Further, in the case of access from the ordered product page, the providing unit 114 provides this request form in a state where the made-to-order product management number included in the URL before the transition is input in advance in the input field R6 of the request form. You can do it. When such a completed request form is sent from the terminal device 10 to the terminal device used by the repair person, the repair person refers to the made-to-order product control number instead of the serial number and uses this control number. Repairs shall be made based on the associated product information.

In the above-mentioned example, the request form is transmitted from the information providing device 100 by selecting the hyperlink R3 displayed on each page, but the present invention is not limited to this. For example, when the area R1 on which the serial number is displayed is selected by touch operation on the mass-produced product page, the providing unit 114 may send a request form to the terminal device 10.

Further, the terminal device 10 is an information providing device for requesting a request form when the hyperlink R3 is selected on the mass-produced product page or the ordered product page, or the area R1 on which the serial number is displayed is selected on the mass-produced product page. Instead of sending to 100, an e-mail application may be started to create an e-mail in which a serial number and a made-to-order product management number are described in advance. For example, when the mail transmission button is pressed by an operation of a maintenance person or the like, the terminal device 10 transmits the created e-mail to the information providing device 100 or the device used by the repair person.

[Processing flow of information providing device]
FIG. 9 is a flowchart showing a processing flow by the information providing device 100 of the first embodiment. The processing of this flowchart may be repeated, for example, at a predetermined cycle.

First, the providing unit 114 waits until the request is received by the communication unit 102 (step S200), and when the request is received by the communication unit 102, the web page (mass production page or order received) corresponding to the URL indicated by the request. The product page) is provided to the terminal device 10 (step S202).

Next, the providing unit 114 determines whether or not the content is selected in the provided web page based on whether or not the request is received by the communication unit 102 (step S204). For example, when the request corresponding to the hyperlink of the content acquisition page is received by the communication unit 102, the providing unit 114 provides the content acquisition page to the terminal device 10 (step S206). This ends the processing of this flowchart.

In the above-described embodiment, the information obtained by decoding the two-dimensional code CD has been described as being a character string indicating the URL of the mass-produced product page or the ordered product page, but the present invention is not limited to this, and for example, the mass-produced product page or It may be the product information (content) itself provided on the ordered product page. In this case, the product information is displayed as text on the screen of the terminal device 10 when the two-dimensional code is read.

According to the first embodiment described above, the motor M is given a two-dimensional code in which reference information for accessing an electronic page that provides product information is encoded, so that a user such as a maintenance person can use the motor M. The product information of the motor M can be easily acquired.

Generally, a metal plate called a name plate is attached to the motor M, and the serial number and model information are engraved on the name plate. For example, the maintenance person obtains the product information of the motor M by inquiring the manufacturer about the information engraved on the name plate.

On the other hand, in the motor M in the above-described embodiment, the two-dimensional indicating the URL of the mass-produced product page or the ordered product page in which a wide variety of product information including the format information engraved on the above-mentioned name plate is provided as content. Since the code CD is attached, the product information of the motor M can be obtained more easily and in a shorter time than in the conventional case.

Further, according to the first embodiment described above, since the two-dimensional code CD is used for providing the product information, more product information can be provided than when the information is stamped on the name plate.

Further, according to the first embodiment described above, since the sticker on which the two-dimensional code CD is printed has deterioration resistance and heat resistance, a special paint adheres to the sticker during the operation of the motor M, or the motor M causes the motor M to adhere. Even if it generates heat, the two-dimensional code CD can be read normally.

(Second embodiment)
Hereinafter, the second embodiment will be described. In the second embodiment, the degree of disclosure of the product information provided by the content acquisition page differs depending on whether the motor M is manufactured as a mass-produced product or a made-to-order product. It differs from the first embodiment described above. Hereinafter, the differences from the first embodiment will be mainly described, and the points common to the first embodiment will be omitted. In the description of the second embodiment, the same parts as those of the first embodiment will be described with the same reference numerals.

FIG. 10 is a diagram showing an example of information 132 provided for each product according to the second embodiment. As shown in the figure, the product-specific provision information 132 of the second embodiment includes either a mass-produced product control number or a made-to-order product control number, a security level indicating the degree of information disclosure, and format information with respect to the serial number. The information is associated with the URL and the content posted on the electronic page of the URL. For example, if the motor M is a mass-produced product, the security level is set to a low level, and if the motor M is a made-to-order product, the security level is set to a high level.

The providing unit 114 of the information providing device 100A in the second embodiment changes the method of providing the web page according to the security level.

FIG. 11 is a flowchart showing a processing flow by the information providing device 100A of the second embodiment. The processing of this flowchart may be repeated, for example, at a predetermined cycle.

First, the providing unit 114 waits until the request is received by the communication unit 102 (step S300), and when the request is received by the communication unit 102, the providing unit 114 refers to the product-specific provision information 132 and corresponds to the URL indicated by the request. It is determined whether or not the security level to be performed is high (step S302).

For example, when it is determined that the URL indicated by the request is the URL of the ordered product page and the security level is high, the providing unit 114 provides the authentication page by login to the terminal device 10 (step S304).

In response to this, the terminal device 10 displays an authentication screen that accepts input such as an account ID and a password. For example, an account ID, a password, and the like are given to a user who is permitted to disclose product information of a made-to-order product. When various information is input on the authentication screen, the terminal device 10 transmits these login information to the information providing device 100.

When the login information is received from the terminal device 10 by the communication unit 102, the providing unit 114 of the information providing device 100A determines whether or not the authentication is successful based on the login information (step S306). For example, if the account ID or password entered in the terminal device 10 is different from the account ID and password already given to the user and registered, the providing unit 114 determines that the authentication has failed and shows the determination result. The error page is provided to the terminal device 10 (step S308). In addition, instead of the error page, the providing unit 114 may provide a mass-produced product page in which product information of a mass-produced product similar to a made-to-order product is posted as content. "Similar" means, for example, that either the "form" or the "expression" indicated by the formal information is the same.

On the other hand, if the account ID or password entered in the terminal device 10 is the same as the account ID and password already given to the user and registered, the providing unit 114 determines that the authentication was successful, and determines that the URL indicated by the request. The ordered product page is provided to the terminal device 10 (step S310).

On the other hand, when the provision unit 114 determines in the process of S302 that the URL indicated by the request is the URL of the mass-produced product page and the security level is low, the authentication process is omitted and the request is performed as the process of S310. The mass-produced product page of the URL indicated by is provided to the terminal device 10.

Next, the providing unit 114 determines whether or not the content is selected in the provided web page based on whether or not the request is received by the communication unit 102 (step S312). For example, when the request corresponding to the hyperlink of the content acquisition page is received by the communication unit 102, the providing unit 114 provides the content acquisition page to the terminal device 10 (step S314). This ends the processing of this flowchart.

According to the second embodiment described above, restrictions are set on the user who discloses the product information of the motor M depending on whether the motor M is manufactured as a mass-produced product or a made-to-order product. Therefore, it is possible to conceal the product information of the made-to-order product manufactured with the original specifications while simplifying the acquisition of the product information of the motor M. As a result, the profit of the orderer can be protected and the trust of the orderer can be gained.

(Third embodiment)
Hereinafter, the third embodiment will be described. The third embodiment is different from the first and second embodiments described above in that the warranty period of the motor M is displayed on the mass-produced product page and the ordered product page. Hereinafter, the differences from the first and second embodiments will be mainly described, and the points common to the first and second embodiments will be omitted. In the description of the third embodiment, the same parts as those of the first and second embodiments will be described with the same reference numerals.

When the communication unit 102 receives a request for a mass-produced product page or an ordered product page from the terminal device 10, the providing unit 114 of the information providing device 100B according to the third embodiment sells the motor M corresponding to each page or Calculate the number of days until the warranty period expires based on the shipping date and the current date. Then, the providing unit 114 provides the terminal device 10 with a page on which the calculated number of days is displayed as a response in response to the request.

FIG. 12 is a diagram showing an example of a mass-produced product page or an ordered product page in the third embodiment. For example, as shown in R8 in the figure, the mass-produced product page or the ordered product page shows the date on which the motor M was shipped or sold, and the number of days from that date until the warranty period elapses. Is displayed. This allows the user to know whether the product is within the warranty period or has passed the warranty while acquiring the product information.

Further, the providing unit 114 may provide the terminal device 10 with a mass-produced product page or an ordered product page provided with a questionnaire item for asking the purpose of access.

FIG. 13 is a diagram showing another example of the mass-produced product page or the ordered product page in the third embodiment. For example, as shown by R9 in the figure, a questionnaire item is displayed on the mass-produced product page or the ordered product page. The questionnaire is for answering the purpose of access, for example, whether it is because the motor M has failed or simply because it is for obtaining product information. For example, when the answer is "because of a failure", the providing unit 114 separately sends a guidance mail or the like regarding a repair request to the terminal device 10.

According to the third embodiment described above, by displaying the warranty period of the motor M on the page where the product information can be obtained, whether the motor M examining the product information is within the warranty period or passed. You can notify the user if you are doing it.

(Fourth Embodiment)
Hereinafter, the fourth embodiment will be described. In the fourth embodiment, the first to third embodiments described above are made in that the business operator to whom the motor M is sold is evaluated based on the access log of the terminal device 10 that has accessed the mass-produced product page or the ordered product page. Is different from. Hereinafter, the differences from the first to third embodiments will be mainly described, and the points common to the first to third embodiments will be omitted. In the description of the fourth embodiment, the same parts as those of the first to third embodiments will be described with the same reference numerals.

FIG. 14 is a diagram showing an example of the configuration of the information providing device 100C according to the fourth embodiment. For example, the information providing device 100C includes a communication unit 102, a control unit 110C, and a storage unit 130. The control unit 110C includes, for example, an acquisition unit 112, a provision unit 114, and an evaluation unit 116. In the storage unit 130, in addition to the above-mentioned product-specific provision information 132, the access log 134 and the sales destination business information 136 including information such as the location of the business destination of the motor M are stored.

When the terminal device 10 that has read the two-dimensional code CD attached to the motor M accesses the mass-produced product page or the ordered product page, the evaluation unit 116 bases the terminal device 10 based on the access log 134 of the terminal device 10. Get the location information of. For example, when the terminal device 10 displays the mass-produced product page or the ordered product page via a web browser, the access log 134 includes the IP address of the terminal device 10. Further, when the terminal device 10 is equipped with a positioning device such as a GPS (Global Positioning System), the access log 134 may include the positioning coordinates of the terminal device 10 positioned by the positioning device. The evaluation unit 116 refers to such an access log 134 and acquires the position information of the terminal device 10 based on the IP address, the positioning coordinates, and the like.

Then, the evaluation unit 116 refers to the sales destination business information 136, and evaluates the business to which the motor M is sold by comparing the acquired position information with the location of the business to which the motor M is sold. do.

FIG. 15 is a diagram for explaining an evaluation method of a business operator. For example, when the serial number is "M001" or "M002", the country where the business to which the motor M is sold is located and the terminal device 10 is accessed to the mass-produced product page or the ordered product page. If the country indicated by the location information is the same, the evaluation unit 116 evaluates that the motor M is distributed in the country of sale. On the other hand, the serial number is "M003", which indicates the country where the business of the seller who sold the motor M is located and the location information of the terminal device 10 when the access to the mass-produced product page or the ordered product page is received. If the country is different, the evaluation unit 116 evaluates that the motor M is distributed in an unintended selling country. Based on such an evaluation result, for example, a sales manager of a manufacturer can take measures to stop sales to a business operator who has a high probability of circulating the motor M.

According to at least one embodiment described above, the motor M is given a two-dimensional code in which reference information for accessing an electronic page that provides product information is encoded, so that a user such as a maintenance person can use the motor M. The product information of the motor M can be easily acquired.

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and variations thereof are included in the scope of the invention described in the claims and the equivalent scope thereof, as are included in the scope and gist of the invention.

1 ... Information providing system, 10 ... Terminal device, 100 ... Information providing device, 102 ... Communication unit, 110 ... Control unit, 112 ... Acquisition unit, 114 ... Providing unit, 116 ... Evaluation unit, 130 ... Storage unit, 132 ... Product Information provided for each, 134 ... Access log, 136 ... Sales destination company information, M ... Motor, CD ... Two-dimensional code, NW ... Network

Claims (6)

From a terminal device that reads information from the two-dimensional code by imaging the two-dimensional code attached to the motor to which the two-dimensional code that encodes the reference information for accessing the electronic page that provides the product information is attached. As a result of reading the two-dimensional code, a communication unit that receives a request corresponding to the reference information, and
As a response in response to a request received by the communication unit, a providing unit that provides the terminal device with an electronic page indicated by reference information corresponding to the request, and a providing unit.
Equipped with
The two-dimensional code is provided with first reference information for accessing an electronic page in which product information when manufactured as a mass-produced product is provided as content, and product information when manufactured as an ordered product is provided as content. It is a two-dimensional code that encodes one of the second reference information for accessing the electronic page.
The providing unit requests an authentication process when the request is a two-dimensional code in which the second reference information is encoded, and when the request is a two-dimensional code in which the first reference information is encoded, the authentication process is performed. Omit,
Information providing device. From a terminal device that reads information from the two-dimensional code by imaging the two-dimensional code attached to the motor to which the two-dimensional code that encodes the reference information for accessing the electronic page that provides the product information is attached. As a result of reading the two-dimensional code, a communication unit that receives a request corresponding to the reference information,
As a response in response to a request received by the communication unit, a providing unit that provides the terminal device with an electronic page indicated by reference information corresponding to the request, and a providing unit.
Based on the request received by the communication unit, the location information when the terminal device accesses the electronic page is acquired, and the acquired location information of the terminal device and the business operator to whom the motor is sold are sold. Equipped with an evaluation department that evaluates the business operator by comparing with the location of
When the country where the business operator is located and the country indicated by the location information of the terminal device are different, the evaluation unit evaluates the business operator low.
Information providing device. The providing part
Provide the terminal device with an electronic page displaying the serial number changed each time the motor is manufactured.
When the terminal device displaying the electronic page accepts an operation for accepting a repair request for the motor, the request form in which the serial number has already been entered is provided to the terminal device as the electronic page.
The information providing device according to claim 1 or 2. The providing part
Provide the terminal device with an electronic page displaying the serial number changed each time the motor is manufactured.
The terminal device is
Display the electronic page provided by the provider
When the operation of accepting the repair request of the motor is accepted on the displayed electronic page, the e-mail application is started to create a request e-mail in which the serial number has already been entered.
The information providing device according to claim 1 or 2. The providing unit provides the terminal device with an electronic page displaying the warranty period of the motor.
The information providing device according to any one of claims 1 to 4. Based on the request received by the communication unit, the location information when the terminal device accesses the electronic page is acquired, and the acquired location information of the terminal device and the business operator to whom the motor is sold are sold. By comparing with the location of, the evaluation department that evaluates the business operator is further provided.
The information providing device according to any one of claims 1 to 5.

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