JP7011236B2 - Product purchase support device, shipping determination method, and program - Google Patents

Description

The present invention relates to a product purchase support device, a shipping fee determination method, and a program.

A product purchase service in which a user operates a terminal such as a PC (Personal Computer) or a smartphone to purchase a product from a virtual store on the Internet and delivers the purchased product to his / her home is widespread (for example, Non-Patent Document 1). reference).

Yahoo! Shopping Home Page (http://shopping.yahoo.co.jp/)

Although such a product purchase service has the advantage that the user can purchase the product from home without going to the store, in most cases, the shipping fee is paid separately in addition to the price of the product.

The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a product purchase support device or the like capable of reducing shipping costs.

In order to achieve the above object, the product purchase support device according to the first aspect of the present invention is
An order receiving means for accepting orders for the product to the specific point as the delivery destination from each of a plurality of orderers via a site on the network that solicits the purchase of the product to the specific point as the delivery destination.
An ordering means for collectively ordering delivery of a plurality of the products for which an order has been received by the order receiving means to the specific points, and an ordering means.
The shipping fee to be charged to each orderer based on the collective shipping fee for the delivery of the plurality of the products when the ordering means is collectively ordered and the order contents of each orderer who ordered the plurality of the products. With a means of determining shipping costs ,
The specific point is set according to the product.

When the place indicated by the address of the orderer and the specific point belong to a different area, the order receiving means may display a confirmation screen notifying the terminal of the orderer to that effect.

The order receiving means may display on the terminal a condition that the shipping fee determined by the shipping fee determining means is equal to or less than a predetermined amount.

The order receiving means accepts a provisional order for the product to the specific point to which the shipping condition is added.
The ordering means may place an order for delivery of the product when the shipping fee of the product for which the provisional order has been received by the order receiving means satisfies the condition.

The shipping fee determining means may determine the shipping fee to be charged to each of the orderers free of charge when the total number of orders for the plurality of the products is equal to or more than a predetermined number.

The order receiving means may display a delivery destination selection screen for selecting a delivery destination from a plurality of delivery destination candidates on the terminal.

On the delivery destination selection screen, a map showing the orderer's home and the plurality of delivery destination candidates may be displayed.

The map may show only candidates for delivery destinations that meet predetermined conditions.

The predetermined condition may be a condition that the candidate delivery destination is within a predetermined distance from the home of the orderer.

When the shipping fee determining means has orders from a plurality of orderers having substantially the same address or telephone number among the plurality of orders received by the order receiving means, these orders are combined into one. The shipping fee may be determined as an order from one orderer.

A means may be provided for each orderer to choose whether to determine the shipping cost as an order from one orderer or to calculate the shipping cost as an order from different orderers.

If you receive two orders with the same delivery address but different delivery dates, you can either reduce the shipping cost by shipping these ordered items together on the later delivery date, or you can order the received order. A means may be provided for the orderer to select whether to deliver the goods according to the delivery date.

In order to achieve the above object, the method for determining the shipping fee according to the second aspect of the present invention is:
An order acceptance step that accepts an order for the product with the specific point as the delivery destination from each of the terminals of a plurality of users via a site on the network that solicits the purchase of the product with the specific point as the delivery destination.
To each user based on the summary shipping cost required to collectively deliver the plurality of the products for which the order was received in the order acceptance step to the specific point and the order contents of each user who ordered the plurality of the products. Have a shipping decision step, which determines the shipping fee to be charged ,
The specific point is set according to the product.

In order to achieve the above object, the program according to the third aspect of the present invention is
Computer,
An order receiving means that accepts orders for the product to the specific point as the delivery destination from each of a plurality of orderers via a site on the network that solicits the purchase of the product to the specific point as the delivery destination.
Each order is based on the summary shipping cost required to collectively deliver the plurality of the products for which the order has been received by the order receiving means to the specific point and the order contents of each orderer who has ordered the plurality of the products. It functions as a shipping determination means to determine the shipping fee to be charged to a person ,
The specific point is set according to the product.

According to the present invention, an order for a product whose delivery destination is a specific point is accepted, and the products related to the received order are collectively ordered. Therefore, the shipping fee can be reduced as compared with the case of individually delivering to the user's home or the like.

It is a figure which shows the structure of the system provided with the product purchase support device which concerns on embodiment of this invention. It is a block diagram which shows the structure of the product purchase support apparatus which concerns on Embodiment 1 of this invention. It is a figure which shows the composition example of a member data. It is a figure which shows the structural example of product data. It is a figure which shows the configuration example of an order DB. It is a flowchart of the product registration process executed by the product purchase support device which concerns on embodiment of this invention. It is a flowchart of the product order processing executed by the product purchase support device which concerns on embodiment of this invention. It is a figure which shows the example of the product purchase screen. It is a figure which shows the example of the delivery destination confirmation screen. It is a flowchart of the product order processing executed by the product purchase support device which concerns on embodiment of this invention. It is a figure which showed the example of the shipping fee charged to each user. It is a figure which shows the example of the delivery destination selection screen.

Hereinafter, each embodiment of the present invention will be described in detail with reference to the drawings. The same or corresponding parts in the figure are designated by the same reference numerals.

The product purchase support device 10 according to the embodiment of the present invention will be described. As shown in FIG. 1, the product purchase support device 10 is connected to a plurality of user terminals 20, a plurality of store servers 30, a payment server 40, and a home delivery server 50 via the Internet 60. The product purchase support device 10 is a server that operates and manages a virtual store that sells products online. Specifically, the product purchase support device 10 receives orders for products to be sold at a virtual store from a plurality of users (user terminals 20) via the Internet 60, and performs a process for delivering the products to a designated place. .. In the conventional service such as this, the product is delivered to the home of the user who ordered the product, whereas in the present embodiment, the product is delivered to a specific place set by the seller for each product (for example, a convenience store affiliated with the product). Etc.), the products ordered by each user are delivered together.

FIG. 2 shows the configuration of the product purchase support device 10. The product purchase support device 10 includes a communication unit 11, a storage unit 12, and a control unit 13.

The communication unit 11 includes an interface such as a NIC (Network Interface Card). Under the control of the control unit 13, the communication unit 11 communicates with the user terminal 20, the store server 30, the payment server 40, and the home delivery server 50 via the Internet 60.

The storage unit 12 is composed of a hard disk drive or the like, and stores programs and various data necessary for the product purchase support device 10 to operate. For example, the storage unit 12 includes a member DB (database) 121, a product DB 122, an order DB 123, and a delivery charge table 124.

The member DB 121 stores member data of each member who can use the product purchase service. Specifically, as shown in FIG. 3, the member data is data including a member ID, a password, a name, a telephone number, an address, an e-mail address, and the like. For example, member data is created based on various information input by the user from the user terminal 20 at the time of member registration, and is registered in the member DB 121.

Returning to FIG. 2, the product DB 122 stores the product data of each product handled by the product purchase support device 10. Specifically, as shown in FIG. 4, the product data includes the product ID, the store ID of the virtual store selling this product, the product name, the product image, the weight, the size, the number of stocks, the total number of orders, the purchase solicitation period, and so on. It is data including the delivery source, the delivery source address, the delivery destination, the delivery address, the price, the summary shipping fee, the normal shipping fee, the current shipping fee, and the like. For example, the product data is created based on various information input from the store server 30 by the store clerk at the time of product registration, and is registered in the product DB 122.

In addition, the collective shipping fee indicates the shipping fee when the products are collectively delivered from the delivery source to the delivery destination. The bulk shipping fee is set in stages according to the number of products to be delivered in bulk. The normal shipping fee indicates the shipping fee when only one item is delivered to the delivery destination. The current shipping cost is the current shipping cost per item charged to the user who ordered this item. The larger the total number of orders for this product, the lower the current shipping cost. Also, if the total number of orders for this item is only one, the current shipping cost will be equal to the normal shipping cost.

Returning to FIG. 2, the order DB 123 stores order data indicating the contents of the order for each order of the product received from the user terminal 20. Specifically, as shown in FIG. 5, the order DB 123 stores order data composed of the product ID of the ordered product, the member ID of the ordered user, the number of orders, the order date and time, and the like for each order. To.

Returning to FIG. 2, the delivery charge table 124 is a table in which a shipping plan according to the shipping area, size, weight, and the like of the cargo is defined. The product purchase support device 10 periodically accesses the home delivery server 50 and stores the latest home delivery charge table 124 in the storage unit 12.

The control unit 13 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), etc. (none of which are shown), and the CPU uses the RAM as a work memory, and the ROM and the storage unit. Each part of the product purchase support device 10 is controlled by appropriately executing various programs stored in the product purchase support device 10. Further, the control unit 13 includes an order reception unit 131, an ordering unit 132, a shipping fee determination unit 133, and a settlement unit 134 as functional configurations.

The order receiving unit 131 accepts an order for a product from a user (user terminal 20) via the Internet 60. Then, the order receiving unit 131 creates the order data of the received order and registers it in the order DB 123.

The ordering unit 132 orders the product related to the order received by the order receiving unit 131. At this time, the ordering unit 132 places an order for a plurality of products having the same delivery destination.

The shipping fee determination unit 133 determines the shipping fee to be charged to each user who ordered the product based on the shipping cost for delivering a plurality of products ordered collectively by the ordering unit 132 and the total number of orders for this product.

After the order for the product is completed, the settlement unit 134 performs a process for making a payment to each user who has ordered the product.

Returning to FIG. 1, the user terminal 20 is a PC, a smartphone, or the like, and is used by the user to order a product. The store server 30 is a server managed by the seller of each product handled by the product purchase support device 10. The payment server 40 is a server for performing payment processing, and is, for example, a management server of a credit card company, a bank, or the like. The delivery server 50 is a server managed by a delivery company. In addition, all or part of each server (dealer server 30, payment server 40, home delivery server 50) may be configured by one server.

Subsequently, the operation of the product purchase support device 10 will be described.

(Product registration process)
First, a product registration process for registering a product to be sold in the product purchase support device 10 will be described. The system manager of the store operates the store server 30 of this store, and the product name, image, price, inventory quantity, size, weight, delivery source, delivery destination, and purchase of the product to be sold by the product purchase support device 10. Various information such as the solicitation period is input, and the store server 30 transmits a product registration request including the input various information to the product purchase support device 10 via the Internet 60. Upon receiving the registration request, the control unit 13 of the product purchase support device 10 executes the product registration process shown in FIG.

First, the control unit 13 of the product purchase support device 10 newly issues the product ID (step S101).

Subsequently, the control unit 13 refers to the home delivery charge table 124, and gradually sets the shipping fee (summary shipping fee) required for collectively delivering the products requested to be registered in the registration request according to the number of products. Obtain (step S102). At this time, it is desirable that the control unit 13 collectively calculate the shipping fee so that the shipping fee is as low as possible. For example, consider a case where the delivery charge table 124 separately defines a shipping charge plan (size charge plan) according to the size of the package and a charge plan (weight charge plan) according to the weight of the package. .. In this case, the control unit 13 may calculate the shipping fee to which the size rate plan is applied and the shipping fee to which the weight rate plan is applied for each number of products to be delivered together, and adopt the cheaper shipping fee as the collective shipping fee. ..

Subsequently, the control unit 13 creates product data including the product ID issued in step S101, various information about the product included in the product registration request, and the summary shipping fee calculated in step S102, and the product DB 122. Register in (step S103). This completes the product registration process.

(Product order processing)
Subsequently, a process (product order process) performed by the product purchase support device 10 when an order for a product is accepted will be described with reference to the flowchart shown in FIG. 7. A user who wants to order a product (hereinafter, also referred to as "orderer") operates a user terminal 20 to display a login screen of a site for purchasing a product. Then, the user inputs the member ID and the password from the login screen, and the user terminal 20 sends the login request to the product purchase support device 10. When the control unit 13 of the product purchase support device 10 receives the login request from the user terminal 20, the control unit 13 refers to the member DB 121 and authenticates the user (step S201).

After the user authentication is completed, the control unit 13 of the product purchase support device 10 causes the user terminal 20 to display a product list screen that displays a list of information on currently available products. Then, when a product is selected from the product list screen, the control unit 13 of the product purchase support device 10 causes the user terminal 20 to display the product purchase screen as shown in FIG. 8 (step S202). Note that FIG. 8 shows a product purchase screen of the product shown by the product data shown in FIG.

Subsequently, the user inputs a purchase quantity, a payment method, and the like from the product purchase screen, and then performs a predetermined operation (clicking the "purchase" button in the case of FIG. 8), and the user terminal 20 responds to this operation by the user terminal 20. , The product order request is transmitted to the product purchase support device 10. In addition to the information input by the user from the product purchase screen, the product order request also includes the product ID of the ordered product and the member ID of the orderer.

When the product order request is received from the user terminal 20 (step S203), the control unit 13 of the product purchase support device 10 is registered in the address registered in the member data of the orderer and the product data of the ordered product. It is determined whether or not the locations indicated by both addresses are in the same area (for example, in the same city) by comparing with the delivery address (step S204).

If they are not in the same area (step S204; No), the control unit 13 causes the user terminal 20 that has received the order to display a confirmation screen as shown in FIG. 9 (step S205). Then, when there is a confirmation response from the user terminal 20 (clicking the "OK" button in the case of the delivery destination confirmation screen shown in FIG. 9), the control unit 13 places an order based on the content of the received product order request. Data is created (step S206) and registered in the order DB 123 (step S207).

On the other hand, when they are in the same area (step S204; Yes), the control unit 13 creates order data based on the content of the product order request without displaying the delivery destination confirmation screen (step S206) and registers it in the order DB 123. (Step S207).

Subsequently, after registering the order data, the control unit 13 updates the total number of orders and the current shipping fee of the product data of this product (step S208). This completes the product order processing. For example, the control unit 13 may determine the shipping cost when the products corresponding to the total number of orders are collectively delivered from the product data of this product, and the value divided by the total number of orders may be used as the current shipping cost.

For example, when the order data as shown in FIG. 5 is registered in the order DB 123, it can be seen that the total number of orders for the product with the product ID "C0001" is 50. Further, from the summary shipping fee of the product data shown in FIG. 4, it can be seen that the shipping fee when 50 products with the product ID "C0001" are delivered together is 500 yen. Therefore, the current shipping cost for this product is calculated to be 10 yen.

The control unit 13 may determine the current shipping fee so that the total number of orders is gradually reduced according to the total number of orders, instead of the method of dividing the total number of orders. Specifically, the current shipping fee may be determined, such as 13 yen when the total number of orders is 41 to 50, 10 yen when the total number of orders is 51 to 60, and so on.

(Product order processing)
Subsequently, the product ordering process performed by the product purchase support device 10 when ordering the product ordered in the product order processing will be described with reference to the flowchart shown in FIG. The product order process is executed at the timing when the date changes.

First, the control unit 13 of the product purchase support device 10 refers to the purchase solicitation period of each product data stored in the product DB 122, and determines whether or not there is a product whose purchase has been closed the day before (step S301). If there is no such product (step S301; No), the ordering process ends.

When there is a product whose purchase is closed on the previous day (step S301; Yes), the control unit 13 of the product purchase support device 10 refers to the order DB 123 and acquires the total number of orders for this product (step S302).

Then, the control unit 13 collectively orders the products corresponding to the total number of orders (step S303). Specifically, the control unit 13 transmits an order request including the product ID of the ordered product, the total number of orders, the delivery source address, the delivery destination address, the delivery date, and the like to the delivery server 50. The home delivery server 50 that has received the order request performs a process for delivering the plurality of ordered products to a designated place. Each orderer may receive the goods from this designated place.

Subsequently, the control unit 13 requests the settlement server 40 to settle the transaction this time (step S304). The payment server 40 performs a payment process of charging a fee to each orderer of the product according to the requested content. The fee charged to each orderer shall be the price of the ordered item plus the current shipping fee.

For example, consider a case where a product represented by the product data shown in FIG. 4 is ordered as shown in FIG. In this case, the orderer will be charged a shipping fee of 10 yen per piece. Therefore, the shipping fee charged to the orderer with the member ID "U00001" who ordered one product is 10 yen. In addition, the shipping fee charged to the orderer with the member ID "U00043" who ordered 10 products is 100 yen. In this way, the orderer can purchase the product at a significantly lower shipping cost than the normal shipping cost of 200 yen when one product is delivered to his / her home.

Returning to FIG. 10, the control unit 13 subsequently determines whether or not there are still products whose purchases have been closed the day before (step S301). Then, when there is such a product (step S301; Yes), if there is such a product, the process of placing an order for the total number of orders and settling the product is repeated (steps S302 to S304).

As described above, according to the present embodiment, the product purchase support device 10 receives orders for products whose delivery destination is a specific point from a plurality of users, and orders a plurality of products related to the received orders at once. Then, the amount obtained by dividing the shipping fee for the order by the total number of orders is the shipping fee per product charged to each user. Therefore, it is possible to reduce the shipping cost paid by the user to each orderer as compared with the conventional product purchase service in which the product is delivered to the orderer's home.

Further, according to the present embodiment, when an order for a product is received, if the place indicated by the address of the orderer and the location indicated by the address of the delivery destination are in different areas, a confirmation screen notifying the fact is displayed. It is displayed on the user terminal 20. Therefore, it is possible to prevent the user from accidentally ordering a product to be delivered to a place far from home.

(Modification example)
It should be noted that the present invention is not limited to the above embodiment, and various modifications can be made without departing from the gist of the present invention.

For example, in the above embodiment, the amount obtained by dividing the shipping cost for the delivery of the collectively ordered products by the total number of orders is determined as the shipping cost per product charged to each orderer. However, not limited to this, there are various methods for determining the shipping fee, and the shipping fee to be charged can be determined by various methods according to the order contents of each orderer. For example, the shipping fee charged to each orderer may be the amount obtained by dividing the shipping fee for the delivery of the products ordered in bulk by the number of people ordered. In this case, in the example shown in FIG. 5, since the number of people ordered is 10, each orderer is uniformly charged a shipping fee of 50 yen, which is obtained by dividing the combined shipping fee of 500 yen by 10. ..

Further, in this case, the control unit 13 of the product purchase support device 10 refers to the member DB 121, and among the plurality of orders received for the product, a plurality of orderers having substantially the same address or telephone number. Determines if there is an order from (eg, an order from a family member, the same apartment building, the same area, or a neighbor within a certain distance). Then, when it is determined that there is such an order, the control unit 13 combines these orders into one and determines the shipping fee according to the number of orderers as an order from one orderer. You may. Alternatively, when there is such an orderer, the control unit 13 determines whether to calculate the shipping fee as one orderer as described above or as an order from different orderers. 20 may be made to make a selection by displaying a predetermined selection screen or the like.

For example, suppose that there is an order from five users A to E to the same specific point as a delivery destination, and the combined shipping fee is 1000 yen. In this case, as shown in FIG. 11A, each user A to E is usually charged 200 yen as the shipping fee, in which the combined shipping fee is evenly divided. However, among users A to E, when users A and B are family members and have the same address, users A and B are regarded as one user, and each user is charged 250 yen as shown in FIG. 11 (B). Shipping fee will be charged. Therefore, it is possible for users A and B to further reduce the shipping cost.

In addition, when two orders with the same delivery destination but different delivery dates are accepted, the shipping fee can be reduced or accepted by delivering these ordered items together on the later delivery date. Even if the orderer of the order (the orderer with the earlier delivery date) selects whether to deliver the product according to the delivery date of the order by displaying a predetermined selection screen on the user terminal 20 or the like. good. By doing so, the user can choose whether to reduce the shipping fee by delaying the delivery date or to ensure that the delivery date is on schedule, which further improves the convenience of the user. It is possible to make it.

Further, the control unit 13 of the product purchase support device 10 may make the shipping fee charged to the orderer free when the total number of orders is equal to or more than a predetermined threshold value. For example, the control unit 13 may determine the shipping fee to be free when the total number of orders is 90% or more of the inventory.

In addition, the control unit 13 of the product purchase support device 10 estimates the total number of orders and the number of orderers whose shipping fee is less than a predetermined amount (for example, 100 yen), and "if there are ○ more orders, the shipping fee is △ yen. Information indicating conditions such as "will be" or "if there are orders from ○ people, the shipping fee will be △ yen" may be displayed on the product purchase screen.

Further, the control unit 13 of the product purchase support device 10 may accept a provisional order from the user (user terminal 20) to which a shipping condition such as "order when the shipping fee becomes Δyen or less" is added. .. In this case, when the total number of orders increases and the shipping fee satisfies the condition, the control unit 13 may register the order data of the contents of the provisional order in the order DB 123. In this case, the product is purchased when the conditions are met, so it is not necessary to set a purchase solicitation period.

Further, the control unit 13 of the product purchase support device 10 may order different types of products such as "rice" and "water" if the purchase deadline and the delivery location are the same. You may order the delivery of the products in bulk. In this case, the control unit 13 obtains the ratio of the weight, size, purchase price, etc. of the products ordered by each user to the total weight, total size, total purchase price, etc. of the products delivered together. Then, the control unit 13 may determine the amount of the shipping fee proportionally divided according to the obtained ratio as the shipping fee to be charged to each user. In addition, even if different orders are received on different sites, if the purchase deadline and the delivery location are the same, the delivery of the products may be ordered together to reduce the shipping cost.
Further, even if one user orders different products such as "rice" and "water" separately, if they can be delivered to the same point at once, the control unit 13 of the product purchase support device 10 may be used for each. You may decide to reduce the shipping charges for your order. The term "when the products can be delivered together" includes the case where the delivery date of one product can be adjusted to the delivery date of the other product.

Further, in the above embodiment, it is necessary for each orderer to go to a specific place (convenience store, etc.) where the products are collectively delivered to receive the products. However, the courier may deliver the goods to each orderer's home after the goods are delivered to a specific place in a batch.
In this case, the shipping fee charged to the orderer is the sum of the shipping fee for delivery to the specific location and the shipping fee for delivery from the specific location to the orderer's home. However, as described above, since the shipping fee to a specific place is significantly discounted according to the total number of orders, the effect of reducing the shipping fee charged to the orderer can be expected.

For example, consider a case where 10 products whose shipping cost is 500 yen when ordered normally to the home are delivered to a convenience store in a batch, and then individually delivered from this convenience store to the user's home. In addition, even if you order 10 pieces of this product at once, the shipping fee (collective shipping fee) will be 500 yen and will not change. In this case, the shipping fee to the convenience store will be significantly discounted to 50 yen. Therefore, assuming that the shipping fee from the convenience store to the home is 200 yen, the shipping fee charged to the user is 250 yen, which can be significantly cheaper than the normal shipping fee of 500 yen.

Further, for example, if the number of orderers increases after the orderer has settled the ordered product, the shipping fee may be lower than that at the time of settlement. In addition, if the order is canceled after payment, the shipping fee may be higher than at the time of payment. In such a case, the settlement server 40 may perform a process for changing the amount to be settled by credit in the case of credit card settlement, a procedure for refunding a part of the settlement amount in the case of bank transfer settlement, and the like. In this case, automatic payment may be performed in conjunction with the bank. Further, in the case of cash on delivery, since the shipping fee can be changed until the time when the product is received, the product purchase support device 10 notifies the orderer (user terminal 20) of the shipping fee determined at the time of order confirmation by e-mail or the like. May be good.

In the above embodiment, the delivery destination of the product is limited to one place for each product (for example, in FIG. 4, it is limited to the “convenience store”). However, the user may be able to select the delivery destination of the product from a plurality of delivery destination candidates. In this case, it is necessary to store the delivery address, the combined shipping fee, the normal shipping fee, and the current shipping fee according to the total number of orders for each candidate delivery destination in the product data.

In this case, for example, the control unit 13 of the product purchasing device 10 displays the delivery destination selection screen as shown in FIG. 12 on the user terminal 20 of the orderer after the product to be purchased from the orderer is selected, and delivers the product. You just have to accept the previous designation. In this delivery destination selection screen, the convenience store A store and the convenience store B store set as delivery destination candidates are shown on the map together with the user's home so that they can be selected. In addition, this map also shows the current total number of orders and the current shipping cost discounted according to the total number of orders in a balloon format. The user may look at this delivery destination selection screen and select a delivery destination such as a convenience store A store if he / she wants to receive the product near his / her home, or a convenience store B store if he / she wants to reduce the shipping cost.

Instead of selecting all the delivery destinations set from the delivery destination selection screen, only the delivery destinations that meet the predetermined conditions may be displayed on the map and selected. For example, only the delivery destinations within a predetermined distance (for example, 10 km) from the user's home may be displayed on the map and selected. Alternatively, only the delivery destinations within the predetermined delivery time from the home, the top three delivery destinations with the lowest shipping cost to the home, and the like may be displayed on the map and selected.

Further, in the above embodiment, among the orders for the products received at the shopping site operated and managed by one product purchase support device 10, the order to be delivered to the same point is collectively determined and the shipping fee is determined, and the product is delivered. explained. However, a plurality of product purchase support devices 10 that each operate and manage different shopping sites and a central server that manages these are provided, and the central server delivers to the same point among the orders received at each shopping site. You may combine the orders for the goods, determine the shipping cost, and perform the process for delivering the goods. Further, not only the orders received at the site (shopping mall site, etc.) on the Internet 60 composed of the plurality of product purchase support devices 10 and the central server that manages them, but also the orders received at other sites. Similarly, the shipping fee may be determined collectively and the process for delivering the goods may be executed.

Further, the present invention is not limited to the situation where the product is purchased from a virtual store or the like on the Internet 60, and can be applied to the scene where the product is ordered without going through the network. For example, not only when receiving an order via the Internet 60, but also when receiving an order for a product from a user by telephone, verbal, etc., the clerk inputs the order details and registers the order data in the order DB 123. .. And if there are multiple orders (order data) for products that have the same area as the delivery destination on the same day, it is possible to make the shipping fee charged to each orderer cheaper than usual by delivering them together. Become. In this case, it is possible that the normal shipping fee is paid in advance from the orderer when the order is received, but the difference from the cheaper shipping fee may be refunded by credit card or bank transfer.

Further, the present invention is applicable not only to an order from an individual but also to an order for a product in an inter-dealer transaction. The present invention can also be applied to situations such as transactions in the wholesale business and delivery of goods within a company or between corporate groups. In this case, the delivery data indicating the delivery source and the delivery destination is registered in the server by the operation of the operator or the like, and the server refers to the delivery data, and there are a plurality of items whose delivery destination is the same area on the same day. If so, you can deliver them all together and perform a process to reduce shipping costs.

For example, by applying an operation program that defines the operation of the product purchase support device 10 according to the present embodiment to an existing personal computer, an information terminal device, or the like, the personal computer or the like can be used as the product purchase support device 10 according to the present invention. It is also possible to make it work.

The distribution method of such a program is arbitrary, and can be read by a computer such as a CD-ROM (Compact Disk Read-Only Memory), a DVD (Digital Versatile Disk), an MO (Magneto Optical Disk), or a memory card. It may be stored in a recording medium and distributed, or may be distributed via a communication network such as the Internet 60.

10 Product purchase support device, 11 Communication unit, 12 Storage unit, 121 Member DB, 122 Product DB, 123 Order DB, 124 Home delivery charge table, 13 Control unit, 131 Order reception unit, 132 Order department, 133 Shipping determination unit, 134 Payment department, 20 user terminals, 30 dealer servers, 40 payment servers, 50 home delivery servers, 60 Internet

Claims (14)

An order receiving means for accepting orders for the product to the specific point as the delivery destination from each of a plurality of orderers via a site on the network that solicits the purchase of the product to the specific point as the delivery destination.
An ordering means for collectively ordering delivery of a plurality of the products for which an order has been received by the order receiving means to the specific points, and an ordering means.
The shipping fee to be charged to each orderer based on the collective shipping fee for the delivery of the plurality of the products when the ordering means is collectively ordered and the order contents of each orderer who ordered the plurality of the products. With a means of determining shipping costs ,
The specific point is set according to the product.
Product purchase support device. When the place indicated by the address of the orderer and the specific point belong to a different area, the order receiving means causes the terminal of the orderer to display a confirmation screen to notify the fact.
The product purchase support device according to claim 1. The order receiving means causes the terminal to display a condition that the shipping fee determined by the shipping fee determining means is equal to or less than a predetermined amount.
The product purchase support device according to claim 1 or 2. The order receiving means accepts a provisional order for the product to the specific point to which the shipping condition is added.
The ordering means orders the delivery of the goods when the shipping fee of the goods for which the provisional order is received by the order receiving means satisfies the conditions.
The product purchase support device according to any one of claims 1 to 3. The shipping fee determining means determines the shipping fee to be charged to each of the orderers free of charge when the total number of orders for the plurality of the products is equal to or more than a predetermined number.
The product purchase support device according to any one of claims 1 to 4. The order receiving means causes the terminal to display a delivery destination selection screen for selecting a delivery destination from a plurality of delivery destination candidates.
The product purchase support device according to any one of claims 1 to 5. On the delivery destination selection screen, a map showing the orderer's home and the plurality of delivery destination candidates is displayed.
The product purchase support device according to claim 6. The map shows only candidate delivery destinations that meet certain conditions.
The product purchase support device according to claim 7. The predetermined condition is that the candidate delivery destination is within a predetermined distance from the orderer's home.
The product purchase support device according to claim 8. When the shipping fee determining means has orders from a plurality of orderers having substantially the same address or telephone number among the plurality of orders received by the order receiving means, these orders are combined into one. The shipping fee is determined as an order from one orderer,
The product purchase support device according to any one of claims 1 to 9. A means is provided for each orderer to choose whether to determine the shipping cost as an order from one orderer or to calculate the shipping cost as an order from different orderers.
The product purchase support device according to claim 10. If you receive two orders with the same delivery address but different delivery dates, you can either reduce the shipping cost by shipping these ordered items together on the later delivery date, or you can order the received order. Provided with a means for the orderer to choose whether to deliver the goods according to the delivery date.
The product purchase support device according to any one of claims 1 to 11. An order acceptance step that accepts an order for the product with the specific point as the delivery destination from each of the terminals of a plurality of users via a site on the network that solicits the purchase of the product with the specific point as the delivery destination.
To each user based on the summary shipping cost required to collectively deliver the plurality of the products for which the order was received in the order acceptance step to the specific point and the order contents of each user who ordered the plurality of the products. Have a shipping decision step, which determines the shipping fee to be charged ,
The specific point is set according to the product.
How to determine the shipping cost. Computer,
An order receiving means that accepts orders for the product to the specific point as the delivery destination from each of a plurality of orderers via a site on the network that solicits the purchase of the product to the specific point as the delivery destination.
Each order is based on the summary shipping cost required to collectively deliver the plurality of the products for which the order has been received by the order receiving means to the specific point and the order contents of each orderer who has ordered the plurality of the products. It functions as a shipping determination means to determine the shipping fee to be charged to a person ,
The specific point is set according to the product.
program.

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