JP6945466B2 - Order management device, order management method, order management program and order management system - Google Patents

Description

The present invention relates to an order management device, an order management method, an order management program and an order management system.

In the past, stores were sometimes set up for residents and workers in condominiums and other condominiums and office buildings. However, although it is convenient for residents and workers to have a store in the building, it is not easy to set up and operate a store due to problems such as securing a space for setting up a store, opening a store, and operating a store. In addition, especially in apartment houses, there are a wide variety of ages, family structures, lifestyle patterns, etc., and it is necessary to have inventory to prepare products to correspond to them.

On the other hand, in online shopping on a store server installed on a network such as the Internet, there is no problem such as securing a space for installing the store, and the cost of opening a store can be reduced. As a product search for a product to be purchased in online shopping, for example, a store is selected, a product category is selected, and then the product is selected.

In addition, as a shopping method that requires less effort than online shopping, a shopping service that uses a code printed on a bulletin board is known. For example, a site or store site where product information is posted by printing a barcode or two-dimensional code on a printed matter such as a leaflet or a bulletin board such as a poster and taking a picture of the barcode or two-dimensional code with a terminal such as a mobile phone. There is a known shopping service that allows you to access and make payments.

"NTT-X Store", [online], NTT Resonant, [Search on January 24, 2018], Internet <https://nttxstore.jp/>

However, the conventional method has a problem that it lacks the enjoyment of shopping. For example, online shopping and shopping services using codes lacked the "fun of shopping" such as browsing around stores. In addition, the conventional method has a problem that it may not be possible to efficiently perform the process from ordering a product to delivery. In addition, for example, since online shopping is an order for each individual or household, even if an order is placed from a resident in the same condominium to the same store, the delivery is individual, and the delivery efficiency is poor for the store.

In order to solve the above-mentioned problems and achieve the object, the order management device of the present invention accepts input of products ordered by a user from a list of orderable products displayed in a common space in a building. The unit, the acquisition unit that acquires the authentication information related to the user's authentication and the address information of the user when the input of the product is accepted by the reception unit, and the user when the authentication of the user is successful. It is characterized by having a storage unit for storing the ordered product and the address information in the storage unit.

Further, the order management method of the present invention is an order management method executed by an order management device, and inputs a product ordered by a user from a list of orderable products displayed in a common space in a building. When the acceptance process of accepting, the acquisition process of acquiring the authentication information related to the authentication of the user and the address information of the user when the input of the product is accepted by the acceptance process, and the authentication of the user are successful. It is characterized by including a storage step of storing the product ordered by the user and the address information in the storage unit.

Further, the order management program of the present invention has a reception step of accepting input of a product ordered by a user from a list of orderable products displayed in a common space in a building, and the reception step of inputting the product. A storage unit stores the acquisition step of acquiring the authentication information related to the user's authentication and the user's address information when the user is accepted, and the product ordered by the user and the address information when the user's authentication is successful. It is characterized by having a computer execute a storage step to be stored in.

Further, the order management system of the present invention is an order management system having an order management device and a signage, and the order management device is an orderable product displayed on the signage installed in a common space in a building. The reception unit that accepts the input of the product ordered by the user from the list of, and the acquisition that acquires the authentication information related to the authentication of the user and the address information of the user when the input of the product is accepted by the reception unit. It is characterized by having a unit and a storage unit that stores the product ordered by the user and the address information in the storage unit when the authentication of the user is successful.

According to the present invention, it is possible to improve the efficiency from ordering to delivery of products, improve convenience, and reduce the burden of opening costs without impairing the enjoyment of shopping.

FIG. 1 is a block diagram showing a configuration example of an order management system according to the first embodiment. FIG. 2 is a block diagram showing a configuration example of the order management device according to the first embodiment. FIG. 3 is a diagram showing an example of data stored in the product information storage unit. FIG. 4 is a diagram showing an example of data stored in the address information storage unit. FIG. 5 is a diagram showing an example of data stored in the order information storage unit. FIG. 6 is a diagram showing an example of data stored in the delivery information storage unit. FIG. 7 is a diagram illustrating an example of product display processing by signage. FIG. 8 is a diagram illustrating an example of product input processing when the signage is a touch panel. FIG. 9 is a diagram illustrating an example of a process of recommending a product to be displayed on the signage using the trained model. FIG. 10 is a diagram illustrating an example of an authentication process using a card key. FIG. 11 is a diagram illustrating an example of a delivery process in which delivery is performed in units of condominiums. FIG. 12 is a sequence diagram showing an example of the flow of order management processing in the order management system according to the first embodiment. FIG. 13 is a diagram showing a computer that executes an order management program.

Hereinafter, embodiments of the order management device, the order management method, the order management program, and the order management system according to the present application will be described in detail with reference to the drawings. Note that this embodiment does not limit the order management device, order management method, order management program, and order management system according to the present application.

[First Embodiment]
In the following embodiment, the configuration of the order management system 100, the configuration of the order management device 10, and the processing flow of the order management system 100 according to the first embodiment will be described in order, and finally, the effect of the first embodiment. Will be explained.

[Configuration of order management system]
FIG. 1 is a block diagram showing a configuration example of an order management system according to the first embodiment. As shown in FIG. 1, the order management system 100 according to the first embodiment includes an order management device 10, a signage 20, a terminal 30, and a delivery company device 40. The configuration shown in FIG. 1 is only an example, and the specific configuration and the number of each device are not particularly limited.

The order management device 10 generates an image of a list of products to be displayed on the signage 20, and transmits the generated image to the signage 20. Further, the order management device 10 accepts the input of the product ordered by the user from the terminal 30. When the signage 20 is a touch panel and the user can order the product by operating the touch panel, the input of the ordered product is accepted not from the terminal 30 but from the signage 20.

Further, when the order management device 10 accepts the input of the product, the order management device 10 acquires the authentication information regarding the authentication of the user who ordered the product and the address information of the user from the terminal 30. Here, the authentication information may be information necessary for performing the authentication process, or may be information indicating the result of the authentication process. That is, the order management device 10 may perform the authentication process using the information acquired from the terminal 30, or acquire the authentication result which is the result of the authentication process on the terminal 30 side from the terminal 30. May be good. Further, the address information here may be information indicating the address itself, or information necessary for searching the address (for example, a user ID or the like).

Further, the order management device 10 stores the product ordered by the user and the address information in the storage unit 13 (see FIG. 2) when the user is successfully authenticated. Then, the order management device 10 outputs the information stored in the storage unit 13 to the delivery company device 40 to deliver the ordered product to the address of the building where the user is.

The signage 20 is a display device installed in a common space in a building and displaying a list of products that can be ordered. For example, the signage 20 is installed in a semi-private common space such as an apartment, an office, or a hotel. That is, for example, in the case of a condominium, it is assumed that the signage 20 is installed in a common space that only a person who has succeeded in authentication when entering the condominium can enter.

Further, the signage 20 may have a touch panel as a display portion, and a user may be able to order a product by operating the touch panel. Further, the device is not limited to the signage 20 as long as it can display a list of products that can be ordered. Further, paper may be used instead of the signage 20, and for example, a large-sized paper on which a list of orderable products is printed may be pasted on the wall of a common space or the like.

The terminal 30 may be an input terminal provided in the vicinity of the signage 20, or may be a user terminal such as a smartphone or a mobile phone owned by the user. The terminal 30 can input the product that the user wants to order by the operation of the user, and transmits the input product to the order management device 10. As a method of ordering products, for example, a QR (Quick Response) code (registered trademark) or a barcode that identifies a product displayed on the signage 20 is read by a user terminal, and the product that the user wants to order is ordered by the order management device 10. You may send it to.

Further, the terminal 30 transmits the authentication information regarding the user authentication and the user's address information to the order management device 10. For example, the terminal 30 reads the information of the card key for entering a room in the condominium, authenticates using the information of the card key, and transmits the result of the authentication to the order management device 10. Further, for example, when the authentication is successful, the terminal 30 transmits the user ID included in the card key information to the order management device 10.

The delivery company device 40 is a delivery company device that delivers the ordered product to the user. For example, the delivery company device 40 receives the information on the product ordered by the user and the information on the address of the building ordered by the user from the order management device 10 and notifies the delivery company. The delivery company device 40 may receive information collected as the same delivery destination from the order management device 10 for a plurality of address information in the same building. In addition, a plurality of address information in the same building may be collected on the delivery company device 40 side.

[Configuration of order management device]
Next, the configuration of the order management device 10 will be described with reference to FIG. FIG. 2 is a block diagram showing a configuration example of the order management device according to the first embodiment. As shown in FIG. 2, the order management device 10 includes a communication processing unit 11, a control unit 12, and a storage unit 13. The processing of each part of the order management device 10 will be described below.

The communication processing unit 11 controls communication related to various types of information. For example, the communication processing unit 11 transmits an image of a list of products to the signage 20 to the signage 20, or receives the product or address information ordered by the user from the signage 20 or the terminal 30.

The storage unit 13 stores data and programs necessary for various processes by the control unit 12, and particularly closely related to the present invention are a product information storage unit 13a, an image information storage unit 13b, and an address information storage unit. It has 13c, an order information storage unit 13d, and a delivery information storage unit 13e. For example, the storage unit 13 is a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk. Here, it is assumed that the information stored in the product information storage unit 13a, the image information storage unit 13b, and the address information storage unit 13c is the information stored in advance.

The product information storage unit 13a stores information about all the products handled by the order management device 10. For example, as illustrated in FIG. 3, the product information storage unit 13a has a “product ID” that uniquely identifies the product, a “product name” that indicates the product name, and a “price” that indicates the price of the product. Store in association with each other. FIG. 3 is a diagram showing an example of data stored in the product information storage unit. The information illustrated in FIG. 3 is merely an example, and the product information storage unit 13a may also store information on various products such as the number of stocks, the expiration date, and the product description.

The image information storage unit 13b stores various images to be displayed on the signage 20. For example, the image information storage unit 13b stores images of each product handled by the order management device 10. Further, the image information storage unit 13b may store various patterns and patterns as an image for producing a spatial image of the shared space in which the signage 20 is installed, and may store nature such as the sea or forest. The expressed image or the like may be stored. It should be noted that the image includes not only a still image but also a moving image. Further, the image information storage unit 13b may store various images such as images related to advertisements of products and companies and matters to be contacted with residents and employees as images to be displayed on the signage 20.

The address information storage unit 13c stores information regarding the address of the user who orders the product. For example, the address information storage unit 13c stores the "user ID" that uniquely identifies the user and the user's address "address" in association with each other, as illustrated in FIG. FIG. 4 is a diagram showing an example of data stored in the address information storage unit.

The order information storage unit 13d stores information about the product ordered by the user. For example, as illustrated in FIG. 5, the order information storage unit 13d has an "order ID" that uniquely identifies an order, an "order date" that indicates the date of the order, and a "purchased product" that is the name of the product to be purchased. The "name", the "purchaser" indicating the user ID of the user to purchase, the "delivery address" indicating the delivery address, and the "total payment" indicating the total payment amount of the purchased product are associated with each other. Remember. FIG. 5 is a diagram showing an example of data stored in the order information storage unit.

The delivery information storage unit 13e stores information on the delivery destination for delivering the product. For example, the delivery information storage unit 13e stores information collected as the same delivery destination for a plurality of address information in the same building. As illustrated in FIG. 6, the delivery information storage unit 13e associates with the “delivery ID”, the “scheduled delivery date” indicating the scheduled delivery date, the “delivery product” indicating the product to be delivered, and the building of the delivery destination. Memorize the "delivery destination building" that indicates the name of. FIG. 6 is a diagram showing an example of data stored in the delivery information storage unit. The parenthesized numbers of "delivery products" in FIG. 6 indicate the number of products to be delivered.

The control unit 12 has an internal memory for storing a program that defines various processing procedures and required data, and executes various processing by these. It has an image generation unit 12a, a reception unit 12b, an acquisition unit 12c, a storage unit 12d, and an output unit 12e. Here, the control unit 12 is an electronic circuit such as a CPU (Central Processing Unit), an MPU (Micro Processing Unit), a GPU (Graphical Processing Unit), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or the like. It is an integrated circuit.

The image generation unit 12a generates an image of a list of orderable products to be displayed on the signage 20 installed in the common space in the building, and transmits the image to the signage 20. Here, an example of the product display processing by the signage 20 will be described with reference to FIG. 7. FIG. 7 is a diagram illustrating an example of product display processing by signage. As illustrated in FIG. 7, the signage 20 installed on the wall of the common space in the condominium displays an image in which drinks, food, books, etc. are displayed on the shelves as orderable products. A user living in a condominium can look at the signage 20 in the shared space, and if there is a product he / she wants to purchase, he / she can order the product on the spot.

For example, as illustrated in FIG. 8, when the signage 20 is a touch panel, it is easy to order the product by touching the image of the product to be purchased from the products displayed on the signage 20. It is possible to do. FIG. 8 is a diagram illustrating an example of product input processing when the signage is a touch panel. As a result, it is possible for the residents of the condominium to carry out convenient and enjoyable shopping nearby, and since it is not necessary to prepare inventory of actual products in the building, it is possible to reduce the burden of store operating costs. Is.

Further, the image generation unit 12a may be able to automatically or manually select the product to be displayed on the signage 20 from the product information storage unit 13a. For example, the image generation unit 12a can automatically or manually select a product to be displayed on the signage 20 from the product information storage unit 13a, read an image of the selected product from the image information storage unit 13b, and order from the read image. An image of a list of various products is generated, and the image is transmitted to the signage 20.

In addition, the image generation unit 12a uses, for example, a trained model for recommending products for users in the building to select products to be recommended, and an image of a list of products for which a list of selected products can be ordered. And the image may be transmitted to the signage 20.

FIG. 9 is a diagram illustrating an example of a process of recommending a product to be displayed on the signage using the trained model. For example, as illustrated in FIG. 9, when the terminal 30 has the household information and purchase history of the resident of the apartment, the order management device 10 acquires the household information and purchase history from the terminal 30 as learning data. , Learning by AI is performed using the training data, and a trained model for recommending products for users in the building is constructed. Then, the order management device 10 uses a learned model for recommending products for users in the building to generate an image of a product list recommended by AI, and transmits the image data to the signage 20.

For example, the order management device 10 learns from the past purchase history the tendency of what kind of products are ordered in large numbers according to the season and time zone, so that the product differs according to the season and time zone. Can be recommended. In addition, the order management device 10 can make recommendations for fathers, mothers, and children at the same time by learning using the household information of the residents of the condominium, and products for singles, DINKS, and families. You can make recommendations.

In the above explanation, the building is an example of an apartment, but in the case of an office or hotel, for example, the past purchase history at the office or hotel, the age, gender, nationality, etc. of employees and guests, etc. By learning the attribute information as learning data by AI, it becomes possible to recommend products for users of offices and hotels.

The reception unit 12b accepts the input of the product ordered by the user from the list of orderable products displayed in the common space in the building. For example, when the signage 20 is a touch panel, the reception unit 12b receives the product ID of the product specified by the user from the signage 20 by operating the touch panel. Further, for example, when the reception unit 12b displays the QR code for identifying the product on the signage 20, the QR code is read by the user terminal and the product ID is received from the user terminal. Further, for example, when the input operation of the product to be ordered by the user is performed from the input terminal provided near the signage 20, the reception unit 12b receives the product ID from the input terminal.

When the reception unit 12b accepts the input of the product, the acquisition unit 12c acquires the authentication information related to the user authentication and the user's address information. For example, the acquisition unit 12c acquires the card key information for entering a room in the building as authentication information and address information. This card key is, for example, a card key capable of entering an apartment, unlocking the entrance lock of a user's residence, and opening the door of a delivery box. When the building is an office, the card key includes, for example, an employee ID card or an admission card for entering a room in the office.

Here, an example of the authentication process using the card key 30A will be described with reference to FIG. FIG. 10 is a diagram illustrating an example of an authentication process using a card key. As illustrated in FIG. 10, the user causes the terminal 30 to read the information of the card key 30A. Then, the terminal 30 authenticates from the information of the card key 30A, and transmits the authentication result indicating whether or not the authentication is successful and the user ID if the authentication is successful to the order management device 10. Subsequently, when the order management device 10 receives the authentication result indicating that the authentication was successful and the user ID, the order management device 10 reads out the address corresponding to the received user ID from the address information storage unit 13c. In this way, the user can order the product simply by reading the card information without performing special authentication processing or inputting the address, so that the product can be easily ordered.

Further, the acquisition unit 12c may acquire the authentication result of the authentication process executed by the user terminal together with the information of the user terminal as the authentication information. For example, the acquisition unit 12c may acquire the authentication result of fingerprint authentication or face authentication by a user terminal such as a smartphone, or acquire the authentication result of SNS authentication which is the authentication using the account of SNS (Social Networking Service). You may.

The storage unit 12d stores the product ordered by the user and the address information in the storage unit 13 when the user authentication is successful. For example, when the user authentication is successful, the storage unit 12d purchases an "order ID" that uniquely identifies the order and an "order date" that indicates the order date, as illustrated in FIG. The name of the product, the "purchased product name," the "purchaser," which indicates the user ID of the user who purchases, the "delivery address," which indicates the shipping address, and the "total payment amount of the product to be purchased". It is stored in the order information storage unit 13d in association with the "total payment".

Further, the storage unit 12d sends the delivery information regarding the delivery collected as the same delivery destination to the delivery information storage unit 13e for a plurality of address information in the same building among the delivery destination addresses stored in the order information storage unit 13d. Store. For example, as illustrated in FIG. 11, among the delivery address stored in the order information storage unit 13d, a plurality of addresses "XX Mansion, Room 1-11-1, XX City, XX Prefecture" and "XX Mansion" Since the address of "X-Mansion" is the same as "X-Mansion, Room 1-11-1-102, XX City, Prefecture", the delivery ID is "1", the scheduled delivery date is "April 3", and the delivery is made as the same delivery address. Store as product "○○○ (2), XXX (1), △△△ (1)", delivery destination building "X-Mansion". FIG. 11 is a diagram illustrating an example of a delivery process in which delivery is performed in units of condominiums.

The output unit 12e outputs the information stored in the storage unit 13 to the external delivery company device 40. For example, the output unit 12e outputs the information stored in the order information storage unit 13d and the delivery information storage unit 13e to the external delivery company device 40. In the information stored in the delivery information storage unit 13e, a plurality of address information in the same building is collected as the same delivery destination. Therefore, for example, as illustrated in FIG. 12, "X-mansion" is set as the delivery destination. The delivery company can grasp a plurality of orders, and the delivery company can deliver the items in units of condominiums. The payment may be made at the time of receiving the product or at the time of ordering the product.

[Processing procedure of order management system]
Next, an example of the processing procedure by the order management system 100 according to the first embodiment will be described with reference to FIG. FIG. 12 is a sequence diagram showing an example of the flow of order management processing in the order management system according to the first embodiment.

As illustrated in FIG. 12, the image generation unit 12a of the order management device 10 generates an image of a list of orderable products to be displayed on the signage 20 installed in the common space in the building (step S101), and the image. The data is transmitted to the signage 20 (step S102). Then, when the signage 20 receives the image data from the order management device 10, the signage 20 displays an image based on the received image data (step S103).

After that, the reception unit 12b of the order management device 10 receives the input of the product ordered by the user from the list of orderable products displayed in the common space in the building from the signage 20 (step S104). For example, when the signage 20 is a touch panel, the reception unit 12b receives the product ID of the product specified by the user from the signage 20 by operating the touch panel.

Then, when the terminal 30 reads the information of the card key 30A (step S105), the terminal 30 authenticates from the information of the card key 30A, the authentication result indicating whether or not the authentication is successful, and the user if the authentication is successful. The ID is transmitted to the order management device 10 (step S106). Then, the acquisition unit 12c of the order management device 10 acquires the authentication result and the user ID from the terminal 30.

Then, the storage unit 12d of the order management device 10 stores the product ordered by the user and the delivery address in the storage unit 13 (step S107). For example, when the user authentication is successful, the storage unit 12d purchases an "order ID" that uniquely identifies the order and an "order date" that indicates the order date, as illustrated in FIG. The name of the product, the "purchased product name," the "purchaser," which indicates the user ID of the user who purchases, the "delivery address," which indicates the shipping address, and the "total payment amount of the product to be purchased". It is stored in the order information storage unit 13d in association with the "total payment". Then, the output unit 12e of the order management device 10 outputs the information stored in the storage unit 13 to the external delivery company device 40 (step S108). For example, the output unit 12e outputs the information stored in the order information storage unit 13d and the delivery information storage unit 13e to the external delivery company device 40.

[Effect of the first embodiment]
The order management device 10 according to the first embodiment provides authentication information related to user authentication when the user receives an input of an ordered product from a list of orderable products displayed in a common space in the building. And the user's address information. Then, when the user authentication is successful, the order management device 10 stores the product ordered by the user and the address information in the storage unit 13.

That is, in the order management device 10, the user can select the product he / she wants to purchase from the products displayed in the building, so that it is possible to provide convenient and enjoyable shopping to the elderly and users who cannot go far from the building. can. In addition, since it is not necessary to prepare an inventory of actual products in the building, there is no risk of shoplifting and the burden of store operating costs can be reduced. Therefore, the order management device 10 can improve the efficiency from the ordering of the product to the delivery, improve the convenience, and reduce the burden of the store opening cost without impairing the enjoyment of shopping.

Further, the order management device 10 according to the first embodiment generates an image of a list of orderable products to be displayed on the signage 20 installed in the common space in the building, and transmits the image to the signage 20. Therefore, since the user can select the product to be purchased from the products displayed on the signage 20 in the building, it is possible to provide an environment in which the elderly and the like can easily shop. Further, by using the signage 20, it is possible to reduce the burden of opening a store without taking up a large space in the building.

Further, in the order management device 10 according to the first embodiment, it is possible to select a recommended product and order a list of the selected products by using a learned model for recommending a product for a user in the building. It is generated as an image of a list of products, and the image is transmitted to the signage 20. Therefore, in the order management device 10, for example, by learning based on the household information of the resident of the condominium, the AI can recommend products for fathers, mothers, and children at the same time, and for singles and DINKS. , It is possible to recommend products for families.

In addition, the order management device 10 according to the first embodiment acquires card key information for entering a room in the building as authentication information and address information. Therefore, in the order management device 10, by using the card key when the user places an order, it is not necessary to input information related to authentication and an address, and it can be easily used by elderly people and the like, which is convenient. It is possible to provide a highly reliable shopping environment.

Further, the order management device 10 according to the first embodiment acquires the authentication result of the authentication process executed by the user's terminal as the authentication information together with the information of the user's terminal. Therefore, in the order management device 10, for example, it is possible to provide an easy-to-use shopping environment while reducing the equipment cost by using the function of the user's smartphone or the like.

Further, in the order management device 10 according to the first embodiment, among the address information stored in the storage unit 13, a plurality of address information in the same building stores delivery information related to delivery collected as the same delivery destination. Then, the information stored in the storage unit 13 is output to the external delivery company device 40. Therefore, in the order management device 10, the delivery company can efficiently deliver to the same building.

[System configuration, etc.]
Further, each component of each of the illustrated devices is a functional concept, and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure, and all or part of the device is functionally or physically dispersed / physically distributed in any unit according to various loads and usage conditions. Can be integrated and configured. Further, each processing function performed by each device may be realized by a CPU and a program analyzed and executed by the CPU, or may be realized as hardware by wired logic.

Further, among the processes described in the present embodiment, all or part of the processes described as being automatically performed can be manually performed, or the processes described as being manually performed. It is also possible to automatically perform all or part of the above by a known method. In addition, the processing procedure, control procedure, specific name, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified.

[program]
It is also possible to create a program in which the processing executed by the order management device described in the above embodiment is described in a language that can be executed by a computer. For example, it is possible to create an order management program in which the processing executed by the order management device 10 according to the embodiment is described in a language that can be executed by a computer. In this case, the same effect as that of the above embodiment can be obtained by executing the order management program on the computer. Further, even if the order management program is recorded on a computer-readable recording medium and the order management program recorded on the recording medium is read and executed by the computer, the same processing as that of the above embodiment can be realized. good.

FIG. 13 is a diagram showing a computer that executes an order management program. As illustrated in FIG. 13, the computer 1000 has, for example, a memory 1010, a CPU 1020, a hard disk drive interface 1030, a disk drive interface 1040, a serial port interface 1050, a video adapter 1060, and a network interface 1070. However, each of these parts is connected by a bus 1080.

The memory 1010 includes a ROM (Read Only Memory) 1011 and a RAM 1012, as illustrated in FIG. The ROM 1011 stores, for example, a boot program such as a BIOS (Basic Input Output System). The hard disk drive interface 1030 is connected to the hard disk drive 1090, as illustrated in FIG. The disk drive interface 1040 is connected to the disk drive 1100 as illustrated in FIG. For example, a removable storage medium such as a magnetic disk or an optical disk is inserted into the disk drive 1100. The serial port interface 1050 is connected to, for example, a mouse 1110 and a keyboard 1120, as illustrated in FIG. The video adapter 1060 is connected, for example, to the display 1130, as illustrated in FIG.

Here, as illustrated in FIG. 13, the hard disk drive 1090 stores, for example, the OS 1091, the application program 1092, the program module 1093, and the program data 1094. That is, the above-mentioned order management program is stored in, for example, the hard disk drive 1090 as a program module in which a command executed by the computer 1000 is described.

Further, the various data described in the above embodiment are stored as program data in, for example, a memory 1010 or a hard disk drive 1090. Then, the CPU 1020 reads the program module 1093 and the program data 1094 stored in the memory 1010 and the hard disk drive 1090 into the RAM 1012 as needed, and executes various processing procedures.

The program module 1093 and program data 1094 related to the order management program are not limited to the case where they are stored in the hard disk drive 1090, for example, are stored in a removable storage medium, and are read out by the CPU 1020 via a disk drive or the like. May be good. Alternatively, the program module 1093 and the program data 1094 related to the order management program are stored in another computer connected via a network (LAN (Local Area Network), WAN (Wide Area Network), etc.), and the network interface 1070 is used. It may be read by the CPU 1020 via.

The above-described embodiments and modifications thereof are included in the inventions described in the claims and the equivalent scope thereof, as are included in the technology disclosed in the present application.

10 Order management device 11 Communication processing unit 12 Control unit 12a Image generation unit 12b Reception unit 12c Acquisition unit 12d Storage unit 12e Output unit 13 Storage unit 13a Product information storage unit 13b Image information storage unit 13c Address information storage unit 13d Order information storage unit 13e Delivery information storage unit 20 Signage 30 Terminal 40 Delivery company equipment 100 Order management system

Claims (8)

A reception section that accepts input of products ordered by the user from the list of products that can be ordered displayed in the common space in the building.
When the reception unit accepts the input of the product, the acquisition unit that acquires the authentication information related to the authentication of the user and the address information of the user, and the acquisition unit.
It said if the user authentication is successful, have a and a storage unit for storing and said the goods which the user has ordered address information in the storage unit,
The acquisition unit is an order management device characterized in that, as the authentication information, the authentication result of the authentication process executed by the terminal is acquired from the terminal together with the information of the terminal of the user. The claim is characterized by further comprising an image generation unit that generates an image of a list of the orderable products to be displayed on a display unit installed in a common space in the building and transmits the image to the display unit. The order management device according to 1. The image generation unit selects recommended products using a trained model for recommending products for users in the building, and generates a list of selected products as an image of the list of ordered products. The order management device according to claim 2, wherein the image is transmitted to the display unit. The order management device according to claim 1, wherein the acquisition unit acquires information on a card key for entering a room in the building as the authentication information and the address information. Among the address information stored in the storage unit, the storage unit stores, for a plurality of address information in the same building, delivery information related to delivery collected as the same delivery destination in the storage unit.
The order management device according to claim 1, further comprising an output for outputting information stored in the storage unit to an external device. An order management method performed by an order management device,
A reception process that accepts input of products ordered by the user from the list of products that can be ordered displayed in the common space in the building,
When the input of the product is received by the reception process, the acquisition process of acquiring the authentication information related to the authentication of the user and the address information of the user,
If the authentication of the user is successful, only including a storage step of storing and said the goods which the user has ordered address information in the storage unit,
The acquisition step is an order management method characterized in that, as the authentication information, the authentication result of the authentication process executed by the terminal is acquired from the terminal together with the information of the terminal of the user. A reception step that accepts input of products ordered by the user from the list of products that can be ordered displayed in the common space in the building, and
When the input of the product is received by the reception step, the acquisition step of acquiring the authentication information related to the authentication of the user and the address information of the user, and the acquisition step.
When the user's authentication is successful, the computer is made to execute a storage step of storing the product ordered by the user and the address information in the storage unit .
The acquisition step is an order management program characterized in that, as the authentication information, the authentication result of the authentication process executed by the terminal is acquired from the terminal together with the information of the terminal of the user. An order management system that has an order management device and signage.
The order management device
A reception section that accepts input of products ordered by the user from the list of products that can be ordered displayed on the signage installed in the common space in the building.
When the reception unit accepts the input of the product, the acquisition unit that acquires the authentication information related to the authentication of the user and the address information of the user.
It said if the user authentication is successful, have a and a storage unit for storing and said the goods which the user has ordered address information in the storage unit,
The acquisition unit is an order management system characterized in that, as the authentication information, the authentication result of the authentication process executed by the terminal is acquired from the terminal together with the information of the terminal of the user.

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