JP6928568B2 - Elevator and information presentation method - Google Patents

Description

The present invention relates to an elevator and an information presenting method, and is suitable for application to, for example, an elevator and an information presenting method for displaying information indicating that the operation of a car is affected.

Conventionally, a group management system has been known in which a group of elevator cars is operated in a well-balanced manner in consideration of waiting time. In recent years, in the group management system, control is performed to predict the operation locus of the car and further shorten the waiting time. However, the operating efficiency of the car may decrease depending on how the user uses it.

In this regard, in order to alleviate congestion when using the elevator, if the number of passengers at each time exceeds a predetermined threshold value based on the usage status of the elevator, use the elevator during the predetermined guidance time zone. Discloses a method for encouraging users (see Patent Document 1).

Japanese Unexamined Patent Publication No. 4-173673

In the method described in Patent Document 1, a report is output to an input / output device for building managers for inappropriate use events such as misuse of a wheelchair call button, heavy use of a door open button, and see-off of boarding. Although the improvement can be achieved by enlightening the proper usage method through the administrator, there is a problem that it becomes an indirect solution depending on the response of the administrator.

The present invention has been made in consideration of the above points, and is used so as to improve the inappropriate usage event when the operation of the car deteriorates due to the inappropriate usage event by the user. It is an attempt to propose an elevator and an information presentation method that can appropriately output appropriate information to a person.

In order to solve such a problem, in the present invention, the car is based on the data from the destination floor call button provided in the car and / or the data from the landing call button provided in the car landing. An elevator that detects inappropriate use events that affect operation, and identifies the time when the inappropriate use events occur relatively frequently based on the number of occurrences of the inappropriate use events. A unit, a generation unit that generates information indicating that the improper use event affects the operation of the car, and a car that is generated by the generation unit at a time specified by the specific unit. An output control unit that outputs a command for outputting information indicating that the operation is affected to the output unit is provided.

Further, in the present invention, the operation of the car is not affected based on the data from the destination floor call button provided in the car and / or the data from the landing call button provided in the car landing. A method of presenting information related to an elevator that detects an appropriate usage event, and the time during which the inappropriate usage event occurs relatively frequently in a specific unit based on the number of occurrences of the inappropriate usage event. The first step of specifying the above, the second step of generating information indicating that the improper use event affects the operation of the car, and the output control unit are performed by the specific unit. At the specified time, a third step of outputting a command for outputting information indicating that the car is affected by the operation of the car generated by the generation unit to the output unit is provided.

According to the above configuration, it is possible to output information indicating that the operation of the car is affected at a time when a relatively large number of inappropriate usage events occur.

According to the present invention, it is possible to realize an elevator having high operating performance.

It is a figure which shows an example of the structure which concerns on the elevator by 1st Embodiment. It is a figure which shows an example of the structure which concerns on the group management apparatus by 1st Embodiment. It is a figure which shows an example of the generation data by 1st Embodiment. It is a figure which shows an example of the occurrence | occurrence | occurrence of inappropriate use event by 1st Embodiment, and the decrease of transport capacity by an inappropriate use event. It is a figure which shows an example of the information output data by 1st Embodiment. It is a figure which shows the relationship between the occurrence of the inappropriate use event by 1st Embodiment, and the implementation of information display to a user. It is a figure which shows an example of the processing procedure which concerns on the detection processing and determination processing by 1st Embodiment. It is a figure which shows an example of the processing procedure which concerns on the information display processing by 1st Embodiment. It is a figure which shows an example of the information display by the 1st Embodiment. It is a figure which shows an example of the information display by the 1st Embodiment. It is a figure which shows an example of the information display by the 1st Embodiment. It is a figure which shows an example of the processing procedure which concerns on the information display processing by 1st Embodiment.

Hereinafter, one embodiment of the present invention will be described in detail with reference to the drawings.

(1) First Embodiment In this embodiment, (A) the occurrence of an inappropriate use event by an elevator user that causes deterioration of the elevator operation performance is detected, and (B) inappropriate. Select the time (time zone) and / or location (floor and destination direction) where many usage events occur, and (C) the operating performance of the elevator caused by inappropriate usage events at the selected time and / or location. A configuration for presenting (for example, displaying) information indicating the influence on the user will be mainly described.

For example, the elevator shown in the present embodiment has a configuration in which it detects a time when many inappropriate use events occur, sets a target at that time, and outputs information indicating that it affects the operation of the car. Be prepared. Further, for example, the elevator shown in the present embodiment detects the time and place where an inappropriate use event with deterioration in operating performance occurs, sets a target at the time and place, and inappropriate use event. It may be provided with a configuration for displaying information prompting improvement of the above.

The information presented to the user, for example, targets the inappropriate usage event in question and compares the impact on operating performance between the case where there is inappropriate use and the case where the inappropriate use improves. It is the information shown by.

Such a configuration by directly demonstrating to users who are likely to be actually improperly using it that such use is not good for elevator operation. We are trying to suppress its use.

Here, an inappropriate usage event by an elevator user in question will be described. Examples of inappropriate usage events (cases) include the following.

(I) Cases in which the boarding rate drops due to hesitation in boarding the car even though it is still possible to board (seeing off boarding in the car)
In this case, the number of people transported per car operation is reduced, which causes a decrease in transportation capacity (number of people transported per hour).

(Ii) A case in which the wheelchair call button at the landing is misunderstood that the car will arrive earlier (misuse of the wheelchair call button).
In this case, the opening time of the car door will be longer, a wheelchair-only car (Unit) will be assigned, etc., and one lap time of the car (time until the car makes one lap and returns). Becomes longer. Therefore, the transportation capacity is reduced.

(Iii) A case where there is still a user at the entrance of the platform, but the person who entered the car first presses the door close button and the boarding rate drops (quick press of the door close button).
In this case, the transport capacity is reduced as in the case of (i).

(Iv) In addition to the above, there are cases where the door open button is pressed unnecessarily for a long time to delay departure (hold down the door open button), and cases where the landing call button in the opposite direction is intentionally used (for example, a predetermined value). If you want to go from the floor (level) to the upper floor, but there are too many passengers from the lower floors to board, you may press the landing call button in the opposite direction to go to the lower floors), and you are about to leave with full capacity. Even in these cases, such as when the landing call button is pressed against the car to prevent departure, the transportation capacity is reduced.

In any of the above cases, the transportation capacity of the car is reduced, and the number of people that can be carried per hour decreases, especially during busy times such as commuting and lunch, which causes an increase in the waiting time for all users and the building. It becomes a problem that leads to an increase in psychological stress such as loss of time for the entire user and frustration. In the present embodiment, the operation performance of the car is improved (the operation efficiency is improved) by appropriately presenting the information to the users, especially the users who are actually improperly using the vehicle. That, shortening the waiting time, etc.) will be possible.

FIG. 1 is a diagram showing an example of a configuration according to the elevator 1 according to the first embodiment. The elevator 1 includes a plurality of car 100s (in this example, three cars 101, 102, 103) that carry a user up and down (running), and each control device 200 (book) that controls each car 100. In the example, the control devices 201, 202, 203), the group management device 300 that controls a plurality of car 100s in an integrated manner, and the landing call buttons 410 (in this example, the landing call buttons 411 to 415) provided on each floor, are displayed. It is configured to include a landing facility 400 such as a device 420 (in this example, display devices 421 to 425). The elevator 1 is communicably connected to the building equipment management device 500 that manages the equipment in the building.

In the present embodiment, an example of group management of three cars 101 to 103 (Units 1 to 3) as a car 100 is shown, and the car 100 has a destination floor call button 110 (in this example, a destination). Floor call buttons 111 to 113), display devices 120 (display devices 121 to 123 in this example), load sensors 130 (load sensors 131 to 133 in this example), and the like are provided.

For example, the car 101 of Unit 1 is provided with a destination floor call button 111 (here, a normal call button and a wheelchair call button are collectively shown), a display device 121, a load sensor 131, and the like. ..

When the destination floor call button 111 is pressed, predetermined data (data such as the type of wheelchair call button, the generation floor, etc.) is transmitted to the group management device 300 via the control device 201 of the first unit, and the unit is generated. It is stored in association with data such as time and number of times per hour. The display device 121 in the car 101 displays information regarding inappropriate usage events output from the group management device 300. The load sensor 131 in the car 101 notifies the group management device 300 of the detected load data via the control device 201. The load data is stored in association with the conditions at the time of detection (unit, time, floor on which the vehicle was boarded (stopped), etc.), and is used for calculating the boarding rate.

The cars 102 and 103 of Units 2 and 3 have the same configuration as the car 101 of Unit 1, and the control devices 202 and 203 have the same configuration as the control device 201. Omit.

Further, in the present embodiment, there are landings 600 (in this example, landings 601 to 605) on all floors, and landing 601 on the first floor has a landing call button 411 (here, a normal call button and a wheelchair call button). () And a display device 421 are provided.

When the landing call button 411 is pressed, predetermined data (data such as the type of wheelchair call button, the floor of occurrence, etc.) is notified to the group management device 300, and corresponds to data such as the unit, the occurrence time, and the number of times per hour. Attached and memorized. The display device 421 of the landing 601 displays information regarding inappropriate usage events output from the group management device 300. In particular, the data when the wheelchair call button is used is important data because it detects the misuse.

Since each platform 602 to 605 on the 2nd to 5th floors has the same configuration as the platform 601 on the 1st floor, the description thereof will be omitted here.

The group management device 300 plays a role of controlling the car 100 (including output control), collecting data, controlling the landing equipment 400 (including output control), and the like. The function of the group management device 300 will be described later with reference to FIG.

The building equipment management device 500 is a device that manages the entire equipment in the building including the elevator 1. When a display, a digital signage device, a robot, or the like in a building is used as an output destination of information on an inappropriate usage event, it is implemented from the building equipment management device 500. Further, when a computer having higher performance than the group management device 300 is used in the building equipment management device 500, the building equipment management device 500 performs a part or all of the processing described later performed by the group management device 300. May be good. In this case, the data is exchanged with the group management device 300 for cooperation. Further, a part or all of the processing described later may be performed not by the building equipment management device 500 but by an external computer via the network. In this case, there is a possibility that the amount of data that can be stored, the detection process, the data to be displayed, and the like can be performed with a larger capacity.

FIG. 2 is a diagram showing an example of the configuration related to the group management device 300.

The group management device 300 includes an information processing device (computer), and is not shown. CPU (Central Processing Unit), RAM (Random Access Memory), ROM (Read Only Memory), HDD (Hard Disk Drive), NIC (Network). Interface Card) etc. are included.

The function of the group management device 300 (evaluation unit 310, specific unit 320, generation unit 330, output control unit 340, feedback unit 350, etc.) is, for example, for the CPU to read the program stored in the ROM into the RAM and execute it ( It may be realized by software), it may be realized by hardware such as a dedicated circuit, or it may be realized by combining software and hardware.

The evaluation unit 310 sets the operation of the car 100 based on the data from the destination floor call button 110 provided in the car 100 and / or the data from the landing call button 410 provided in the landing 600 of the car 100. Detect improper use events that affect you. Further, the evaluation unit 310 includes sensor values from the load sensor 130 provided in the car 100 and / or sensors (camera, vibration sensor, optical sensor, magnetic sensor, temperature sensor, etc.) provided in the landing 600 of the car 100. The operating performance of the car 100 is evaluated based on the sensor values from the chemical sensor, etc.). In addition, the evaluation unit 310 detects the occurrence of an inappropriate use event of the car 100 by the user from the data related to the operation (use) of the car 100 in the group management device 300, and further inappropriate use. Determine if the event is causing a reduction in transport capacity.

More specifically, the data collection unit 311 related to the use of the car 100 collects the data (use data) related to the use of the car 100 in the group management device 300 by time, floor, and destination direction. The usage data includes, for example, data such as the occupancy rate of the car 100 and the number of times the wheelchair call button is used.

Occurrence detection unit 312 of an inappropriate use event of the car 100 detects data (occurrence data) indicating the occurrence of an inappropriate use event of the car 100 from the collected usage data. At this time, when and where the inappropriate usage event occurred, that is, the occurrence data is detected for each type, time, floor, and destination direction of the inappropriate usage event.

The generation data recording unit 313 records the detected generation data in a storage unit (HDD or the like) in the group management device 300. The generated data will be described later with reference to FIG.

In this way, the evaluation unit 310 detects an inappropriate usage event occurring in the car 100 and accumulates data together with the occurrence conditions (time, floor, and destination direction). The processing of the evaluation unit 310 will be described later with reference to FIG. 7.

The elevator / building specification data acquisition unit 314 is a storage unit that stores specification data such as the number of floors of the building, the distance between floors (pitch), the rated speed of the car 100, the capacity, the number of units, and the rated load capacity. Read data, etc.

The car transport capacity calculation unit 315 for the presence / absence of an improper use event transports the car 100 due to the occurrence of an improper use event based on the occurrence data and the specification data stored in the storage unit. Calculate the effect of handling capacity. The effect of transport capacity is determined by calculating the transport capacity for each with and without the occurrence of inappropriate use events. Here, the transport capacity of the car 100 is an index indicating the number of people transported (the number of people that can be carried) of the car 100 per hour (for example, 5 minutes), and is a representative index of the operating performance of the car 100. Become. As mentioned above, if the occupancy rate is low or the number of unnecessary stops on the floor occurs, the transportation capacity will decrease.

The determination unit 316 of the decrease in transport capacity due to the occurrence of an inappropriate use event determines whether or not the transport capacity is decreased due to the occurrence of an inappropriate use event by comparing the two calculated transport capacity values. do. For example, if the transport capacity is reduced by 20% or more in comparison with the presence / absence of an inappropriate use event, it is determined that the transport capacity is reduced. When it is determined that the transportation capacity is reduced, the specific unit 320, the generation unit 330, and the output control unit 340 are provided to provide information that encourages the user to make improvements so as to solve the problem. Perform (execute) processing. The determination of the decrease in transport capacity will be described later with reference to FIG.

Based on the number of inappropriate use events, the specific unit 320 has a relatively large number of inappropriate use events (time when more than a predetermined threshold value occurs, a decrease in transport capacity). Identify (select) the time when an inappropriate usage event occurs). In addition, the specific unit 320 may specify a place (floor and destination direction) where an inappropriate use event occurs. In addition, the specific unit 320 may specify the time and place where inappropriate use events occur relatively frequently. That is, the specific unit 320 specifies the generation condition for setting a target at a specified time and / or place and displaying information.

The time, floor, and direction storage unit 321 in which the inappropriate use event determined to have reduced transport capacity occurs is the type of inappropriate use event determined to have reduced transport capacity. , And the generation data corresponding to the generation conditions (time, floor and destination direction) are extracted and stored in the storage unit as information output data. The information output data will be described later with reference to FIG.

The time / place selection unit 322 for displaying information selects the time / place (floor and car) for displaying information based on the information output data stored in the storage unit. This will select the time, floor, and destination direction where the inappropriate use event in question is particularly frequent.

The generation unit 330 generates information indicating that an improper use event affects the operation of the car 100. The information indicating that the operation of the car 100 is affected includes information (usage data, generated data, etc.) indicating the usage status of the car 100 when there is an inappropriate use event, and the inappropriate use event is improved. Impact on the operating performance of the car 100 due to improper use events generated based on information indicating the usage status of the car 100 when it is assumed that the data has been used (usage data, data obtained by improving the generated data, etc.) (Information indicating that the transportation efficiency is increased, information indicating that the waiting time is shortened, etc.) may be included. In addition, the information indicating that it affects the operation is the information provided in advance ("Please cooperate so that as many people as possible can get on the train and reduce the waiting time", "Misuse of the wheelchair call button" Please note that the number of people is increasing and the waiting time is increasing. "

The information indicating that the transportation efficiency is improved includes the information indicating the usage status of the car 100 when there is an inappropriate usage event and the usage status of the car 100 when the number of inappropriate usage events is reduced. Information indicating the effect of reducing the number of inappropriate use events (for example, estimated effect) generated based on the information indicating the above may be included. The estimated effect will be described later with reference to FIG.

The information indicating that the waiting time is shortened includes information indicating the usage status of the car 100 when there is an inappropriate usage event and information indicating the usage status of the car 100 when there is no inappropriate usage event. Information (for example, comparison result) indicating the difference between the presence and absence of inappropriate usage events, which is generated based on the above, may be included. The comparison results will be described later with reference to FIG.

The calculation unit 331 of the comparison result of the transport capacity for the presence or absence of the occurrence of the inappropriate use event or the estimation effect of the transport capacity for the reduction of the occurrence of the inappropriate use event is the data of the occurrence of the inappropriate use event with the decrease in the transport capacity. Data indicating that it affects the operation of the car 100 is calculated from. The data includes data on the comparison result of the transport capacity value with respect to the presence or absence of inappropriate use events, or the estimation effect of the transport capacity value with respect to the reduction of the occurrence of inappropriate use events. The transport capacity value is not limited, and may be, for example, one lap time or an operation interval (expressed by the amount of time) calculated by one lap time and the number of elevators. .. In particular, since the operation interval is used as an index corresponding to the waiting time, it may be more effective when used as an index corresponding to the waiting time that has an impact on the user.

The output control unit 340 outputs a command to the output unit 700 to output information indicating that the operation of the car 100 generated by the generation unit 330 is affected at the time specified by the specific unit 320. For example, the output control unit 340 executes information indicating that the operation of the car 100 is affected by real-time control.

More specifically, the output control unit 341 of the information display of the comparison result of the presence / absence of the occurrence of inappropriate use events or the estimation effect of the occurrence reduction has an inappropriate use event determined to have a reduced transport capacity. The output control of the information display of the comparison result of the presence or absence of the occurrence of inappropriate usage events or the estimation effect of the occurrence reduction is performed in the occurrence time, the floor, and the destination direction. In such a process, information on the current time, the position of the landing 600, the car 100, and the destination direction of the car 100 is input, and the input has already been selected. In the case of the destination direction, a command for displaying information prompting the landing 600 and the car 100 to improve (information indicating that the operation of the car 100 is affected) is output to the output unit 700. Here, the information displayed is information based on the already calculated comparison result of the presence or absence of the occurrence of inappropriate use events or the data of the estimation effect of the occurrence reduction, whereby the inappropriate use events are caused by the car 100. Show that it will adversely affect the operation of the vehicle and encourage improvement.

The processing of the output control unit 340 will be described later with reference to FIG.

When the improvement is made by the user, the feedback unit 350 detects the improvement from the usage data and provides information to feed back to the user. For example, the feedback unit 350 provides information indicating the usage status of the car 100 when there is an inappropriate use event when the inappropriate use event is improved, and the car when the inappropriate use event is improved. Based on the information indicating the usage status of 100, information indicating that the operating performance of the car 100 has been improved is generated, and the operating performance of the generated car 100 is improved at the time specified by the specific unit 320. A command for outputting information indicating that is output to the output unit 700. As a result, the user can grasp what is actually improved and its effect, which leads to further improvement, prevention, and establishment of improvement of inappropriate usage events.

More specifically, the detection unit 351 of the change (improvement) with respect to the number of occurrences of inappropriate use events detects the change in the number of occurrences of inappropriate use events after the information display is performed. For example, here, a decrease in the number of occurrences that is an improvement is detected.

The output control unit 352 for displaying information on changes (improvements) with respect to the number of occurrences of inappropriate use events reduces the number of occurrences of inappropriate use events, and when improvement is observed, the user obtains the result of the improvement status. Control to output information to be fed back to. The results of the improvement status will be described later with reference to FIG.

The output unit 700 displays information to the users of the car 100. The output unit 700 is a display device 120 in the car 100, a display device 420 in the landing 600, and the like. The output unit 700 may also be a voice guidance device, a digital signage device, a robot, a projection mapping device, or the like provided in the building.

With the above configuration, if an inappropriate use event of the car 100 that is a problem in the building is detected and the detected inappropriate use event deteriorates the operation performance of the car 100, it is inappropriate. It is possible to identify the time and place (floor and destination direction) where the usage event occurs, and provide information that directly encourages the user of the time and place to improve. Here, the information provided can be data that specifically indicates the adverse effect on the operation of the inappropriate use event in question. As a result, users, especially users who are carrying out inappropriate use events, can directly understand that the action has an adverse effect on the operation of the car 100, and thus an effect of promoting improvement can be expected. Since such information is not displayed to users who are not at that time at that time, unnecessary information display is eliminated, and it can be expected that it will be more effective without becoming a mere ghost. In addition, it is possible to avoid displaying such information unnecessarily to the user who actually needs the wheelchair call button.

FIG. 3 is a diagram showing an example of generated data indicating the occurrence of an inappropriate use event of the car 100. In FIG. 3, as an inappropriate usage event, a postponement of boarding the car 100 will be described as an example.

As shown in FIG. 3, the occurrence status of inappropriate usage events is recorded for each hour separately for the floor and the destination direction. In other words, the generated data is stored by time, floor and direction.

The row direction 801 of the data table shown in FIG. 3 indicates a column for each floor, and the column direction 802 indicates a column for each destination direction of Up and Down. In each cell, data on the number of times of see-off of boarding for each hour in the corresponding floor and destination direction is stored. In FIG. 3, the data is shown in a graph for easy visual understanding, but the numerical data is actually stored. In addition, although the time here is shown as an example of 24 hours, in reality, data is accumulated over a period of several days, weeks, one month, one year, or several years depending on the storage capacity, and this is stored. It is divided by day of the week and stored in 24 hours. When displaying information, it is preferable to store the data in a time width of 24 hours in order to determine the output time in the time of the day.

As shown in FIG. 3, by summarizing the occurrence status of inappropriate usage events in the form of data tables by time, floor, and destination direction, the time and place where many inappropriate usage events occur are specified. Will be easier.

FIG. 4 is a diagram showing an example of the number of occurrences of inappropriate use events and an example of a decrease in transport capacity due to inappropriate use events. The transport capacity value shown in FIG. 4 is calculated by the evaluation unit 310.

In FIG. 4A, the horizontal axis 811 is the time (range of 24 hours), and the vertical axis 812 is the time of the number of inappropriate use events on the two axes. It shows the transition graph 813. For example, in the example of FIG. 4, it is shown that many inappropriate usage events occur during congestion in the morning (commuting time) and lunch (lunch time). In addition, the graph 813 is not limited to the data for each day of the week, and may be data for one day or average for several days (for example, average for weekdays).

In FIG. 4B, the horizontal axis 811 represents the time (range of 24 hours), and the vertical axis 814 represents the transport capacity value reflecting the actual number of inappropriate use events. The graph 815 shows the effect on the transport capacity due to the occurrence of an appropriate usage event. Graph 815 shows the transport capacity due to the occurrence of an inappropriate use event, and the dotted line 816 indicates a determination threshold value for determining a decrease in transport capacity. In this figure, there is a decrease in transportation capacity in the morning and noon, when many inappropriate uses occur, and the threshold is exceeded (below), especially at 12 o'clock, and is in operation. It is determined that there is a decrease in transport capacity that affects the situation. It is preferable that control is performed so as to display information prompting improvement of this inappropriate usage event at such a time.

In FIG. 4C, the horizontal axis 811 represents the time (range of 24 hours), and the vertical axis 817 represents the number of long wait occurrences. become. In (B) of FIG. 4, the transportation capacity (the number of people transported per hour of the car 100) was used as an index of the operation performance, but the number of occurrences of long waiting as shown in (C) of FIG. 4 is an index of the operation performance. It may be used as (an index relating to the waiting time of the user at the landing 600 of the car 100).

Here, the occurrence of a long wait may be detected as a long wait occurrence when the duration of the landing call button 410 is equal to or longer than a predetermined value (for example, 60 seconds or more), or the camera provided at the landing 600 may be used to reach the landing 600. When the average time from arrival to boarding the car 100 is equal to or greater than a predetermined value, it may be detected as a long wait, or a long wait may be detected by another method. In the case of long waiting, it is possible to use the detected value using the duration of the landing call button 410 instead of the calculation such as the transportation capacity, and there is an advantage that the actual situation can be directly reflected.

FIG. 5 is a diagram showing an example of information output data (data table). For the information output data shown in FIG. 5, data on the conditions for the occurrence of inappropriate use events with a decrease in transport capacity, the type of inappropriate use events with a decrease in transport capacity, and whether the information display data to be displayed was generated. It is data that lists whether or not data, places where information is displayed, etc., and is used in controlling display output.

In FIG. 5, each column in the column direction classifies the occurrence conditions related to inappropriate use events with a decrease in transport capacity, and in order from the left, there is a number 821 that can identify the record, and there is a decrease in transport capacity. Day 822 when an inappropriate use event occurs, time when an inappropriate use event occurs with a decrease in transportation capacity 823, place where an inappropriate use event occurs with a decrease in transportation capacity (floor and destination direction) 824 , Type 825 of inappropriate use event with reduced transport capacity, information display data 826 for inappropriate use event with reduced transport capacity, and information display location 827.

Each row-direction record shows a case of improper use event determined to be causing a loss of transport capacity in the building. For example, the record 828 stores each data regarding a decrease in the boarding rate due to the postponement of boarding in the car 100. For example, the day of the week when there is a drop-off of boarding with reduced transportation capacity is "Tue, Wed, Thu, Fri", the time is "12: 00-12: 20", and the floor and destination directions are "14". The floor is Down, the 12th floor is Down, the 11th floor is Down, and the 9th floor is Down.

In the information display data 826 and the information display location 827, there are descriptions such as "available" and "n / a", but in the case of the information display data 826, "available" can be displayed because the data has already been calculated. In the case of the information display location 827, "available" indicates that there is a display device at that location. In addition, the data table of FIG. 5 lists (exemplifies) the misuse of the wheelchair call button and the quick pressing of the door close button as inappropriate usage events. In addition, data such as intentionally using the landing call button 410 in the opposite direction by pressing and holding the door open button may be stored.

Using the data table for inappropriate usage events with a decrease in transport capacity shown in FIG. 5, the output control unit 340 sets a target at the time and place (floor and destination direction) recorded in the data table. , Appropriate information can be output to the display device 420 of the landing 600 and the display device 120 of the car 100.

FIG. 6 is a diagram showing the relationship between the number of inappropriate usage events and the implementation of information display to the user. In FIG. 6, during the period when the occurrence of an inappropriate use event is a problem in operation, the information display promoting improvement is continuously carried out, and when it becomes no longer a problem, the information display is carried out. It is shown to end.

In FIG. 6A, a graph 833 showing the transition of the number of inappropriate use events is shown on two axes with the horizontal axis 831 as the timing and the vertical axis 832 as the number of inappropriate use events. Has been done. The dotted line 834 in the figure is a line indicating a threshold value at which the transport capacity decreases when the value is exceeded. In addition, the scale of the period is such that one week is as long as the period 835. In FIG. 6A, the number of inappropriate use events gradually increases, exceeds the threshold value for the decrease in transport capacity, and continues to exceed the threshold value for a certain period of time, and then the number of occurrences. Is shown as an example of a transition in which is decreasing and becomes smaller than the threshold value for the decrease in transportation capacity.

The number of inappropriate use events may be the cumulative value of a predetermined period (1 day of the previous day, the latest 2 to 3 days, etc.) or the average value of the predetermined period. .. Further, instead of the threshold value that reduces the transport capacity, a threshold value that increases the waiting time may be used.

FIG. 6B shows the state of the determination flag for determining whether or not to display information on the transition of the number of inappropriate usage events. The state of the determination flag is shown on the two axes with the horizontal axis 831 as the timing and the vertical axis 836 as the state of the determination flag. The judgment flag is in the off state 837 when the number of inappropriate use events occurs is less than or equal to the threshold value, and is in the on state 839 at the timing 838 when the number of inappropriate use events occurs exceeds the threshold value. Then, the information display is started. During the period when the occurrence of inappropriate usage events exceeds the threshold value (information display implementation period), information display will continue to be carried out, and efforts by information display will continue to encourage users to make improvements. Will be done. After that, the use is improved, the number of inappropriate use events is reduced, the off state 841 is reached at the timing 840 below the threshold value for the decrease in transport capacity, and the implementation of the information display is completed.

In this way, the information is displayed during the period when the problem is occurring, and when the problem disappears, the information is displayed so that unnecessary information is not displayed. In addition, it is possible to prevent the information display from becoming a mere ghost.

In addition, the timing of feedback is not limited, and is an appropriate timing after the off state 841 is reached at the timing 840 below the threshold value for the decrease in transport capacity (for example, improper use). It is performed when the number of occurrences of an event reaches a predetermined value, when a predetermined number of days have passed since the off state 841 was reached, and the like).

FIG. 7 is a diagram showing an example of a processing procedure related to a detection process for detecting an inappropriate use event and a determination process for determining the influence of the inappropriate use event. In such a process, it is determined whether or not the improper use event occurring in the car 100 is detected and whether or not the improper use event affects the deterioration of the operation performance.

In step S11, the evaluation unit 310 collects usage data by time, by floor and destination direction, and by day of the week. The usage data includes the occupancy rate on the car 100 (the ratio of the load in the car 100 to the rated load), the number of times the landing call button 410 (including the wheelchair call button) is used, and the destination floor call button 110 (wheelchair). The number of times the call button is used, the number of times the door opens and the door close button is used, etc.

In step S12, the evaluation unit 310 detects the occurrence of an inappropriate use event of the car 100 by time, floor and destination direction, and day of the week.

For example, in the case of seeing off boarding in the car 100, the evaluation unit 310 presses the landing call button 410 (landing call) on a certain floor, and opens the door with a boarding rate of, for example, about 50% (a state in which the car can still be fully loaded). When the passenger is not boarded (for example, when the load of the car 100 does not change), the passenger seeing off is detected. When a camera or the like is provided at the landing 600, a state in which passengers are present at the landing 600 but do not board can be detected more accurately as the occurrence of seeing off the boarding.

Further, for example, in the case of misuse of the wheelchair call button, the evaluation unit 310 can use the camera in the car 100 even though the wheelchair call button is pressed when the wheelchair call button is used unnaturally many times. Detects misuse of the wheelchair call button when it is detected that the wheelchair user is not actually on board, or when the camera at the landing 600 detects that the wheelchair user is not actually on board. ..

Further, for example, in the case of quick pressing of the door closing button, the evaluation unit 310 has only one person on board in a predetermined time zone (morning commuting time zone, lunch time zone, etc.) which is usually crowded. When the door close button is pressed even though (the load sensor 130 detects only the load for one person), the quick press of the door close button is detected.

Further, for example, in the case of a long press of the door open button, the evaluation unit 310 presses the door open button for more than a predetermined time after the load of the car 100 (the load detected by the load sensor 130) changes. Occasionally, a long press of the door open button is detected.

In step S13, the evaluation unit 310 records (counts the number of occurrences) as occurrence data for each of the detected inappropriate use event type, time, floor, destination direction, and day of the week.

It should be noted that the above processing is always performed, and the occurrence data is recorded and collected for each occurrence of an inappropriate usage event.

In step S14, the evaluation unit 310 determines whether or not it is the execution timing of the transport capacity reduction determination process. The determination is made on a regular basis (eg, once a day). When the evaluation unit 310 determines that it is the execution timing of the transport capacity reduction determination process, the process is transferred to step S15, and when it is determined that it is not the execution timing of the transport capacity decrease determination process, the evaluation unit 310 shifts the process to step S11.

In step S15, the evaluation unit 310 sets the determination flag. The evaluation unit 310 determines whether or not the operating performance of the car 100 is below the threshold value due to an improper use event. For example, as shown in FIG. 6, the evaluation unit 310 determines whether or not the number of inappropriate usage events exceeds a predetermined threshold value, and if it determines that the number exceeds a predetermined threshold value, sets the determination flag to ". If it is set to "on" and it is judged that it does not exceed, the judgment flag is set to "off".

Subsequently, the evaluation unit 310 performs determination processing (processing of steps S16 to S20) for each generated data for each time, floor and destination direction, and day of the week.

In step S16, the evaluation unit 310 calculates the transport capacity (first transport capacity value) of the car 100 when there is no occurrence of an inappropriate use event. The transport capacity of the car 100 can be calculated based on the one lap time of the car 100 and the number of passengers (determined by the capacity and the occupancy rate).

In step S17, the evaluation unit 310 calculates the transport capacity (second transport capacity value) of the car 100 when an inappropriate use event occurs, based on the usage data of the inappropriate use event. For example, the evaluation unit 310 calculates the transportation capacity by using the value of the occupancy rate that is actually decreasing when the occupancy rate is decreased due to the see-off of the occupancy. Further, for example, when the wheelchair call button is misused, the evaluation unit 310 calculates the transport capacity by increasing the door opening time due to the misuse, increasing the one-lap time of the wheelchair-calling car 100, and the like. Further, for example, in the case of quick pressing of the door closing button, the evaluation unit 310 calculates the transportation capacity using the value of the actual occupancy rate. Further, for example, when the door opening button is pressed and held for a long time, the evaluation unit 310 increases the door opening time and calculates the transport capacity.

In step S18, the evaluation unit 310 compares whether the difference between the calculated first transport capacity value and the second transport capacity value is larger than a predetermined threshold value, and if it is larger, there is a decrease in transport capacity. judge. Although the transportation capacity has been described here as an index indicating the operation performance, one lap time, an operation interval, the number of people to be transported, and the like may be used. If the evaluation unit 310 determines that there is a decrease in transport capacity, the process is transferred to step S19, and if it is determined that there is no decrease in transport capacity, the evaluation unit 310 shifts the process to step S11.

In step S19, the identification unit 320 records the information output data in the storage unit after specifying the occurrence conditions (time, floor, and destination direction) in which an inappropriate usage event with a decrease in transport capacity has occurred. At this time, the specifying unit 320 refers to the specification data, specifies the presence / absence of the display device 120 in the car 100, and the presence / absence of the display device 420 in the landing 600, and sets it as the information output data.

In step S20, the generation unit 330 calculates the estimation effect or the comparison result when the usage situation is tentatively improved for an inappropriate usage event with a decrease in transport capacity, and records the data of the result in the storage unit. , Update the information output data.

In this way, the group management device 300 constantly detects the occurrence of an inappropriate use event, records it, and periodically determines the deterioration of the operation performance due to the inappropriate use event, resulting in a decrease. If so, record the data together with the conditions of occurrence. Based on the recorded inappropriate usage events that cause operational problems and the conditions under which they occur, the information display to the user shown in FIG. 8 described below is controlled.

FIG. 8 is a diagram showing an example of a processing procedure related to information display processing (information output processing). In the information display process, information is displayed to the corresponding user by setting a target at a time and place where inappropriate usage events occur frequently.

In step S21, the output control unit 340 checks whether or not the transport capacity is reduced due to an improper use event. This can be checked by referring to the processing result (determination flag) in step S15. When the output control unit 340 determines that the transport capacity has decreased due to an inappropriate use event, the process is transferred to step S22, and when it is determined that the transport capacity has not decreased due to an inappropriate use event. , End the information display process.

In step S22, the output control unit 340 determines that the current time (at the time when the processing is being performed) is the time when many inappropriate use events occur (the time when the transport capacity is reduced). It is determined whether or not it is. This is a judgment condition for first setting a target at a time when there are many occurrences, and is an important condition for displaying information at that time. It is important to use this time because it is considered that the type of inappropriate use event is highly correlated with time. When the output control unit 340 determines that it is the time when many inappropriate usage events occur, the process shifts to step S23, and when it is determined that it is not the time when many inappropriate usage events occur, the output control unit 340 shifts the processing. The information display process is terminated.

In step S23, the output control unit 340 determines whether or not there is a display device 420 or a voice guidance device at the landing 600 on the target floor (the floor where many inappropriate usage events occur). The display device 120 in the car 100 is often installed, but the display device 420 in the landing 600 is still rarely installed, and there are even fewer cases where it is installed on all floors. implement. For example, the output control unit 340 determines by referring to the data of the information display location 827 registered in the information output data. The output control unit 340 may determine by checking the specification data stored in the group management device 300 or the building equipment management device 500. When the output control unit 340 determines that the landing 600 on the target floor has the display device 420 or the voice guidance device, the output control unit 340 shifts the process to step S24 and determines that the landing 600 on the target floor has neither the display device 420 nor the voice guidance device. If so, the process is moved to step S25.

In step S24, the output control unit 340 outputs information indicating that an improper use event affects the operation of the car 100 to the display device 420 or the voice guidance device of the target landing 600. For example, the information to be displayed is a comparison of the estimated effect (effect in terms of operation performance such as transportation capacity) when the occurrence of inappropriate use is temporarily improved, and the operation performance with / without the occurrence of inappropriate use event. The resulting data.

In step S25, the output control unit 340 determines whether or not there is a car 100 that is stopped in the target floor and the destination direction, or a car 100 that departs from the target floor in the same destination direction. When the output control unit 340 determines that there is a corresponding car 100, the process shifts to step S26, and when it is determined that there is no corresponding car 100, the output control unit 340 ends the information display process.

In step S26, the output control unit 340 displays information on the display device 120 of the corresponding car 100 indicating that an inappropriate use event affects the operation of the car 100. This is the same information as the display device 420 of the landing 600 described in step S24. When displaying in the car 100, when the user is boarding the target floor on the target floor (when the car 100 is stopped and boarding), the boarding is completed and the vehicle departs. I think that time is the right time for the user to recognize. Therefore, such a car 100 is selected and displayed on the display device 120 in the car 100.

In this way, the group management device 300 sets a target at a time and a place where inappropriate use events, which are problems in operation in the building, occur frequently, and the display device 420 of the landing 600 on the corresponding floor. , It is possible to display information indicating that an improper use event affects the operation of the car 100 on the display device 120 of the car 100 stopped or after departure on the corresponding floor. As a result, information can be directly provided to users who are actually using the product inappropriately, and a higher improvement effect can be expected. In addition, if the information is always fixed and displayed, there is a high possibility that the message will become a mere ghost, but it will be prevented and the message will be narrowed down only at that time, so that the effect will be further enhanced.

FIG. 9 is a diagram showing an example of information display to the user in the landing 601 and the car 101. In this example, it is assumed that there are many departures of the car 101, which has a low occupancy rate, because the boarding is postponed on the first floor during the time zone including 8:40 (the case of seeing off the boarding with a decrease in transportation capacity). doing. In such a case, in FIG. 9, the situation 901 of the first floor platform 601 at around 8:40 is shown on the left side of the figure, and the car immediately after departing from the first floor platform 601 at around 8:40 on the right side. The situation 902 in 101 is shown.

A display device 421 is installed at the landing 601 and a display device 121 is installed in the car 101, and an information display screen 903 (affects the operation of the car 100) is installed on each of the display device 421 and the display device 121. An example of information indicating that) is displayed.

The information display screen 903 shows a graph 904 showing an estimated effect comparing the current number of people that can be carried with the number of people that can be carried when it is assumed that the number of people that can be carried is improved by more boarding. The graph 904 includes the explanatory text 905 that "information about boarding at the time of congestion" as a message explaining the graph 904, and the information 906 indicating the current situation and the information 907 indicating the situation in which one more person has boarded the car 101. And are included. The vertical axis of the graph 904 is a graph comparing the ratio of the number of passengers.

As in the example shown in FIG. 9, the display device 421 of the landing 601 on that floor and the car 101 departing from that floor are targeted at the time and floor where the improper use event is causing the decrease in transportation capacity. By directly displaying appropriate information to the user on the display device 121 of the above, it is possible to aim and directly promote the improvement of the user in response to an inappropriate usage event. Furthermore, the information displayed at this time is information on inappropriate usage events that are causing operational problems at that time, and its effect on operational performance, that is, operational performance if improved. Since it is an estimated effect in, the user can quantitatively understand the effect and can be expected to encourage action for improvement.

FIG. 10 is a diagram showing an example of information display to the user in the landing 604 and the car 101. An example different from that shown in FIG. 9 is shown. In the example shown in FIG. 10, there are many cases where the wheelchair call button is improperly used on the 4th floor during the time period including 12:10 (the case where the wheelchair call button is misused due to a decrease in transportation capacity). Is assumed. In such a case, in Fig. 10, the situation 911 of the 4th floor platform 604 around 12:10 is shown on the left side of the figure, and the car immediately after departing from the 4th floor platform 604 around 12:10 on the right side. The situation 912 in 101 is shown.

Similar to FIG. 9, a display device 424 is installed in the landing 604, a display device 121 is installed in the car 101, and an information display screen 913 (car) is installed on each of the display device 424 and the display device 121. An example of information indicating that it affects the operation of 100) is displayed.

The information display screen 913 shows a graph 914 showing the result of comparing the number of people that can be carried in the case of improper use and the number of people that can be carried in the case of improper use. The graph 914 includes the explanatory text 915 that "information on how to use the wheelchair call button" as a message explaining the graph 914, and the information 916 indicating a case (correct case) where there is no inappropriate use and inappropriate. Includes information 917 and information indicating cases (inappropriate cases) of use. The vertical axis of the graph 914 is a graph comparing the ratio of the number of passengers.

In the example shown in FIG. 10, the same effect can be expected by the same action as that described in FIG. In addition, in the case of FIG. 9, the estimated effect on the operation performance when it is assumed that the inappropriate use event is improved is displayed, and in the case of FIG. 10, there are cases where there is no inappropriate use and cases where there is no inappropriate use. The comparison result in terms of operation performance is shown. In both cases, the effect on operating performance due to inappropriate usage events is shown by comparison, and the effect can be easily communicated to the user by displaying the information by comparison.

FIG. 11 is a diagram showing an example of information display to the user in the landing 604 and the car 101. The example shown in FIG. 11 shows an example different from those in FIGS. 9 and 10.

In the example shown in FIG. 11, when the improvement is made by the user by the information display, the information to be fed back to the user is displayed. The example shown in FIG. 11 is an example of information display of the result carried out by the feedback unit 350.

The information display screen 913 shown in FIG. 11A is the first display when an inappropriate usage event affects the operation performance, and is the same as that described in FIG. Omit. As an inappropriate use event, the misuse of the wheelchair call button is given as an example.

FIG. 11B is for feeding back the improved result to the user when the misuse of the wheelchair call button is improved by the user after displaying the information display screen 913 of FIG. 11A. Information display screen 921 (an example of information indicating that the operation performance of the wheelchair 100 has been improved) is shown.

The information display screen 921 includes an explanatory text 922 of a notation that represents the result of "a report on how to use the wheelchair call button" as a message to the user. In the graph 923 on the information display screen 921, the result 924 before the improvement and the result 925 after the actual improvement are shown. Here, the index of the graph 923 is an index related to the operation performance, and here, the number of people carried is compared and shown. Further, the information display screen 921 includes an explanatory text 926 such as "This is an effect of reducing inappropriate usage" as a message indicating the reason for the improved result.

In the result 924 before the improvement, the number of people carried when the operation performance is the lowest or the highest during the information display implementation period may be used, the average may be used, or other values may be used. May be good.

In this way, when the user actually implements the action for improvement and the improvement effect is obtained, the user is displayed by displaying the information as shown in FIG. 11 (B) so that the result of the improvement can be understood. Since the results of improvement and its effects can be understood, it can be expected that the motivation for improvement will be further enhanced, the behavior of improvement will be further increased, and the behavior of improvement will be established for a long period of time.

FIG. 12 is a diagram showing an example of a processing procedure related to the information display processing. This example is different from FIG. 8, and in order to improve the event of the user's departure from the car 100, different information is displayed for the landing 600 and the car 100. This is an attempt to prevent the passenger from seeing off the vehicle in the car 100.

In this information display process, the output control unit 340 is scheduled to stop at the floor specified by the specific unit 320 when the passenger is not allowed to board the car 100 as an inappropriate use event. Regarding the car 100 traveling in the destination direction specified by the specific unit 320, when it is determined that the car 100 is not full and the number of passengers in the car 100 is more than a predetermined number, the car 100 is displayed. A command for outputting information to secure a space for passengers to further board the car 100 is output to the device 120.

Hereinafter, in FIG. 12, the same processing as in FIG. 8 is designated by the same reference numerals and the description thereof will be omitted. The process of step S31, in which the process different from that of FIG. 8 starts, will be described first.

In step S31, the output control unit 340 is a car 100 assigned to the landing call button 410 in the target floor and the destination direction with respect to the target floor and the destination direction, and the car is about to arrive in the target floor and the destination direction. Determine if there is 100. When the output control unit 340 determines that there is a corresponding car 100, the process shifts to step S32, and when it is determined that there is no corresponding car 100, the output control unit 340 ends the information display process.

In step S32, the output control unit 340 needs to secure a space so that the corresponding car 100 is not full and the number of passengers is more than a predetermined number (passengers can further board). Whether or not) is determined. When the output control unit 340 determines that it is necessary to secure a space, the process shifts to step S33, and when it is determined that there is no corresponding car 100, the output control unit 340 ends the information display process.

In step S33, the output control unit 340 secures a space for passengers to board the display device 120 of the corresponding car 100 from the landing 600 (fills the car 100). ) Display the guidance asking you to do so.

If such information display secures a space for boarding the car 100, it will be easier for the user to board the car 100 even if the user arrives at the floor where many passengers will not be able to board the car. It can be expected that the number of passengers who see off boarding will be less than before.

The information display process shown in FIG. 12 can be performed in addition to or in place of the information display process shown in FIG.

According to the present embodiment, when the operation of the car deteriorates due to an inappropriate use event by the user of the car, information can be appropriately presented to the user. With such information, it is possible to reduce inappropriate usage events and improve operation.

(2) Other Embodiments In the above-described embodiment, the case where the present invention is applied to the elevator 1 has been described, but the present invention is not limited to this, and various other elevators and information presentations are presented. It can be widely applied to the method.

Further, in the above-described embodiment, the case where the present invention is applied to a plurality of car 100s has been described, but the present invention is not limited to this and can be applied to one car 100.

Further, in the above-described embodiment, the case where the number of floors is set to "5" has been described, but the present invention is not limited to this, and the number of floors may be larger or smaller than "5". May be good.

Further, in the above-described embodiment, the case where the determination flag is provided for the number of occurrences of inappropriate use events has been described, but the present invention is not limited to this, and the determination flag is set for each type of inappropriate use event. It may be provided for the number of occurrences.

Further, in the above-described embodiment, the case where the determination flag is set and the determination process is performed in the same cycle has been described, but the present invention is not limited to this, and the determination flag setting and the determination process are performed in different cycles. It may be.

Further, in the above-described embodiment, various data have been described using the XX table for convenience of explanation, but the data structure is not limited and may be expressed as XX information or the like.

Further, in the above description, information such as programs, tables, and files that realize each function is stored in a memory, a hard disk, a storage device such as an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD. Can be placed in.

Further, the above-described configuration may be appropriately changed, rearranged, combined, or omitted as long as it does not exceed the gist of the present invention. For example, the determination in step S21 may be omitted. Further, for example, the feedback unit 350 may not be provided.

1 ... Elevator, 100 ... Car, 110 ... Destination floor call button, 120 ... Display device, 130 ... Load sensor, 200 ... Control device, 300 ... Group management device, 310 ... Evaluation unit, 320 ... Specific unit, 330 ... Generation unit, 340 ... Output control unit, 350 ... Feedback unit, 400 ... Landing equipment, 410 ... Landing call button, 420 ... Display device, 500 ... Building equipment management Equipment, 600 ... platform.

Claims (11)

Detects inappropriate usage events that affect the operation of the car based on the data from the destination floor call button provided in the car and / or the data from the landing call button provided in the car platform. It ’s an elevator
Based on the number of occurrences of the inappropriate use event, a specific part that identifies the time during which the inappropriate use event occurs relatively frequently, and a specific unit.
A generator that generates information indicating that the improper use event affects the operation of the car.
An output control unit that outputs a command to the output unit to output information indicating that the vehicle operation is affected by the generation unit at the time specified by the specific unit.
An elevator characterized by being equipped with. An evaluation unit for evaluating the operating performance of the car is further provided based on the sensor value from the load sensor provided in the car and / or the sensor value from the sensor provided in the landing of the car.
The generation unit is based on information indicating the usage status of the car when there is an inappropriate usage event and information indicating the usage status of the car when the inappropriate usage event is improved. Therefore, information indicating the influence of the improper use event on the operation performance of the car is generated, and information indicating the influence on the operation of the car including the generated information is generated.
The elevator according to claim 1. The generation unit includes information indicating the usage status of the car when there is an inappropriate usage event, and information indicating the usage status of the car when the number of occurrences of the inappropriate usage event is reduced. Based on the above, information indicating the effect when the number of occurrences of the inappropriate use event is reduced is generated, and information indicating the influence on the operation performance of the car is generated including the generated information.
The elevator according to claim 2, wherein the elevator is characterized in that. The generation unit is based on information indicating the usage status of the car when there is an inappropriate usage event and information indicating the usage status of the car when there is no inappropriate usage event. Generates information indicating the difference due to the presence or absence of the inappropriate use event, and generates information indicating that the operation of the car is affected, including the generated information.
The elevator according to claim 2, wherein the elevator is characterized in that. The evaluation unit determines whether or not the operating performance of the car is below the threshold value due to the inappropriate use event.
The output control unit outputs the command when the evaluation unit determines that the operating performance of the car is below the threshold value due to the improper use event.
The elevator according to claim 2, wherein the elevator is characterized in that. When the inappropriate usage event is improved, information indicating the usage status of the car when the inappropriate usage event is present and the usage status of the car when the inappropriate usage event is improved. Information indicating that the operating performance of the car has improved is generated based on the information indicating that the car has improved, and information indicating that the operating performance of the generated car has improved at the time specified by the specific unit has been generated. A feedback unit for outputting a command for outputting the output to the output unit is provided.
The elevator according to claim 2, wherein the elevator is characterized in that. The evaluation unit calculates, as the operation performance of the car, an index related to the number of people transported per hour of the car or the waiting time of the user at the landing of the car.
The elevator according to claim 2, wherein the elevator is characterized in that. The specific unit identifies the floor on which the inappropriate use event occurs and the destination direction of the car.
The output control unit stops at the display device provided on the floor specified by the specific unit and / or the floor specified by the specific unit at the time specified by the specific unit, and A command is output to the display device of the car traveling in the destination direction specified by the specific unit to output information generated by the generation unit indicating that the car operates.
The elevator according to claim 1. The specific unit identifies the floor on which the inappropriate use event occurs and the destination direction of the car.
The output control unit is scheduled to stop on the floor specified by the specific unit when the passenger is not allowed to board the car as the inappropriate use event, and the specific unit is used to stop the vehicle. When it is determined that the car is not full and the number of passengers in the car is more than a predetermined number for the car traveling in the specified destination direction, the car is displayed on the display device of the car. Output a command to output information to secure more space for passengers in the car,
The elevator according to claim 1. The improper use event is any of the postponement of boarding in the car, the misuse of the wheelchair call button, the quick press of the door close button, and the long press of the door open button.
The elevator according to claim 1. Detects inappropriate usage events that affect the operation of the car based on the data from the destination floor call button provided in the car and / or the data from the landing call button provided in the car platform. It is a method of presenting information related to the elevator
The first step in which the specific unit identifies the time during which the inappropriate use event occurs relatively frequently based on the number of occurrences of the inappropriate use event.
A second step in which the generator generates information indicating that the improper use event affects the operation of the car.
A third step in which the output control unit outputs a command to the output unit for outputting information indicating that the output control unit affects the operation of the car generated by the generation unit at the time specified by the specific unit. When,
Information presentation method to prepare for.

Images