JP6901932B2 - Facility management equipment, facility management methods and programs - Google Patents

Description

The present invention is a facility management device that manages facilities such as parking lots that have a plurality of spaces and can be used for reservation in which the scheduled usage time is registered in advance and for general use in which the scheduled usage time is not registered in advance. Regarding facility management methods and programs.

Conventionally, a parking lot management system has been proposed that accepts reservations from a user's mobile terminal or personal computer (PC) when using a facility such as a parking lot, and preferentially accepts the reserved user's vehicle. ing.

For example, in Patent Document 1, the vehicle number of the vehicle desired to be parked is transmitted to the parking lot in advance, and the transmitted vehicle number is collated with the vehicle number imaged when the vehicle arrives to enter the parking lot. The parking lot management system that allows the parking lot management system is described.

Further, in Patent Document 2, the parking continuation tendency of a vehicle reserved at the reserved parking time is predicted from the actual parking time distribution data representing the distribution of the actual parking time with respect to the reserved parking time, and the parking lot is based on the predicted parking continuation tendency. Based on the number of reservations predicted by the reservation number prediction unit, the reservation acceptance determination unit that predicts the number of reservations in the parking lot, and the reservation acceptance determination unit that determines whether or not the parking lot can be reserved. A parking lot reservation management device including a reservation management unit that accepts reservations for the parking lot when it is determined that the parking lot reservation can be accepted is described.

Japanese Unexamined Patent Publication No. 2004-110625 Japanese Unexamined Patent Publication No. 2006-215609

However, Patent Document 1 does not mention acceptance of general vehicles other than reserved vehicles.
Further, in Patent Document 2, there is a possibility that efficient use of the parking space may be difficult depending on the prediction accuracy of the reserved number prediction unit.

In view of the above circumstances, an object of the present invention is to provide a facility management device, a facility management method, and a program capable of improving the utilization efficiency of the facility.

In order to achieve the above object, the facility management device according to one embodiment of the present invention has a plurality of usage spaces, and is used for reservation use in which the scheduled usage time is registered in advance and general use in which the scheduled usage time is not registered in advance. It is a facility management device that manages facilities that can be used, and includes a scheduled participation time acquisition unit, a reservation information acquisition unit, and a reservation status management unit.
The scheduled participation time acquisition unit acquires the scheduled participation time from the facility of a general user who uses the facility by the general use.
The reservation information acquisition unit acquires reservation information including the scheduled usage time of a reservation user who uses the facility by the reservation use.
The reservation status management unit manages the reservation status of the used space of the facility based on the acquired scheduled participation time and the reservation information.

The reservation status management department
The reservation user may manage the reservation space to be used based on the acquired scheduled participation time and the reservation information.

The above reservation status management department
Based on the acquired scheduled participation time and the reservation information, the number of the reserved spaces to be secured at the current time is calculated as the number of reserved spaces.
The facility management device is
A usage information acquisition unit that acquires usage information that is information about the reserved user and the general user who are using the facility, and a usage information acquisition unit.
A general use management unit that calculates the number of used spaces that can be used by the general user as the number of generally available spaces based on the number of reserved spaces and the usage information at the current time may be further provided. ..

The general use management department
When the number of generally available spaces is equal to or less than a predetermined threshold value, admission of the general user may be restricted.

The reservation status management department
Based on the acquired scheduled participation time and the reservation information, the number of the reserved spaces to be secured at each time is calculated as the number of reserved spaces.
The facility management device is
A reservation acceptance determination unit for determining whether or not to accept a reservation at the scheduled admission time applied by the reservation user may be further provided based on the number of reserved spaces.

The facility management device is
The participation information acquisition department that acquires the actual participation time of the general user who applied for the scheduled participation time, and
A reward granting determination unit for determining whether or not to grant a reward to the general user may be further provided based on the acquired participation time.

The reward grant determination unit
When the difference between the scheduled participation time and the participation time is less than or equal to a predetermined time, it may be determined that the general user is rewarded.

The reward grant determination unit
When the parking lot is congested and the acquired participation time is within a predetermined range before the scheduled participation time, it may be determined that the general user is rewarded.

The scheduled participation time acquisition unit may receive the scheduled participation time associated with the identification information that identifies the general user from the mobile terminal possessed by the general user.

The facility management method according to another embodiment of the present invention includes a facility having a plurality of usage spaces and capable of reserved use in which the scheduled usage time is registered in advance and general use in which the scheduled usage time is not registered in advance. It is a facility management method to manage
Obtain the scheduled participation time from the facility of the general user who uses the facility by the general use,
The reservation information including the scheduled use time of the reservation user who uses the facility by the reservation use is acquired, and the reservation information is obtained.
Based on the acquired scheduled participation time and the reservation information, the reservation status of the usage space of the facility is managed.

The program according to still another embodiment of the present invention manages a facility having a plurality of usage spaces and capable of reserved use in which the scheduled usage time is registered in advance and general use in which the scheduled usage time is not registered in advance. It is a program that causes a computer to execute the facility management method.
The step of acquiring the scheduled participation time from the facility of the general user who uses the facility by the general use, and
A step of acquiring reservation information including the scheduled usage time of a reservation user who uses the facility by the reservation use, and
Based on the acquired scheduled participation time and the reservation information, the computer is made to execute the step of managing the reservation status of the usage space of the facility.

As described above, according to the present invention, it is possible to provide a facility management device, a facility management method, and a program capable of improving the utilization efficiency of the facility.

It is a schematic diagram which shows the structural example of the parking lot management system (facility management system) which concerns on 1st Embodiment of this invention. It is a block diagram which shows the configuration example of the parking lot apparatus included in the said parking lot management system. It is a block diagram which shows the functional structure example of the parking lot server included in the said parking lot apparatus. It is a figure which shows an example of the vehicle presence information stored in the vehicle presence database of the parking lot server. It is a block diagram which shows the configuration example of the mobile terminal included in the said parking lot management system. It is a block diagram which shows the functional structure example of the said mobile terminal. It is a block diagram which shows the functional configuration example of the parking lot management apparatus included in the said parking lot management system. It is a figure which shows an example of the reservation information stored in the reservation database of the said parking lot management apparatus. It is a flowchart which shows an example of the process of reservation status management and general vehicle admission regulation determination by the said parking lot management device. It is a figure which shows an example of the parking ticket issued at the time of entering a parking lot to a general user. It is a figure which shows an example of the screen of the Web page and the application of the parking lot reservation management service displayed on the said mobile terminal. It is a figure which shows an example of the reservation table stored in the said reservation database. It is a table for demonstrating the actual calculation processing example of the number of reserved car rooms and the number of general available car rooms by the said parking lot management device. It is a graph which visually represented each data of FIG. 13, and the horizontal axis shows time and the vertical axis shows the number of passenger compartments. It is a figure which shows an example of the in-vehicle table stored in the said-in-vehicle database. It is a table for demonstrating the calculation processing example of the number of reserved car rooms, the number of general available car rooms, etc. in the parking lot management device which concerns on the comparative example of this embodiment when the scheduled time of participation from a general car is not used. .. It is a graph which visually represented each data of FIG. 16, the horizontal axis shows time, and the vertical axis shows the number of passenger compartments. It is a block diagram which shows the functional structure example of the parking lot management apparatus which concerns on 2nd Embodiment of this invention. It is a block diagram which shows the functional structure example of the parking lot management apparatus which concerns on 3rd Embodiment of this invention. It is a block diagram which shows the functional structure example of the parking lot management apparatus which concerns on 4th Embodiment of this invention. It is a flowchart which shows an example of the process of reservation status management and general vehicle admission regulation determination by the said parking lot management device.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a schematic view showing a configuration example of a parking lot management system according to the first embodiment of the present invention. The parking lot management system 100 includes a parking lot device 10, a mobile terminal 30, and a parking lot management device 50. The parking lot management system 100 functions as an embodiment of the facility management system according to the present invention.

In the present embodiment, the parking lot management system 100 has a plurality of vehicle rooms (use spaces) so that users can be efficiently accepted for a parking lot that can be reserved and used for general use. It is a system to manage. The parking lot management system 100 provides a parking lot reservation management service that allows parking lot users to make reservations for parking lots and the like.
The reserved use refers to a usage pattern in which the scheduled usage time is registered in advance and the parking lot is used, and the user who uses the parking lot by the reserved use is referred to as a reserved user. General use refers to a usage pattern in which the parking lot is used without registering the scheduled usage time in advance, and a user who uses the parking lot for general use is referred to as a general user. Further, the vehicle on which the reserved user rides is referred to as a "reserved vehicle", and the vehicle on which the general user rides is referred to as a "general vehicle".

The parking lot device 10 is a device installed in each parking lot.
The mobile terminal 30 is a terminal used by a parking lot user.
The parking lot management device 50 is configured to be able to provide the parking lot reservation management service according to the present embodiment as a Web service. The parking lot management device 50 receives, for example, a reservation for each parking lot from a member of the parking lot reservation management service, and manages the usage status of the vehicle room of each parking lot at each time. The parking lot management device 50 is configured to be capable of browsing a Web page related to the service and distributing a program (application) to the mobile terminal 30 via the network 1.

Further, the parking lot management system 100 includes a management institution terminal 60 and a settlement server device (not shown) included in the settlement institution 65.

The management institution terminal 60 is used by an operator of the management institution entrusted with the parking lot management work by the parking lot owner. The operator, for example, responds to daily inquiries, responds to users, and provides information on maintenance work when the parking lot device 10 fails. As the management institution terminal 60, a PC, a tablet terminal, or the like is used.

The owner of the parking lot may manage the parking lot by himself. In this case, the terminal owned by the owner can function as the management institution terminal 60. Further, it is possible that the management organization entrusted with the management work owns the parking lot management device 50 and provides the parking lot reservation management service according to the present embodiment.

The settlement institution 65 is, for example, a bank, a credit sales company, or the like, and executes the settlement (settlement) of the parking fee by bank transfer, credit card settlement, or the like. The parking lot management device 50 executes an instruction for settlement of the parking fee, an inquiry for settlement information such as whether or not the settlement has been completed, and the like to the settlement server device of the settlement institution 65.

The terminals and devices constituting the parking lot management system 100 are connected to each other so as to be able to communicate with each other via the network 1. The network 1 is constructed by, for example, the Internet, a wide area communication network, or the like. In addition, an arbitrary WAN (Wide Area Network), LAN (Local Area Network), or the like may be used, and the protocol for constructing the network 1 is not limited.

FIG. 2 is a block diagram showing a configuration example of the parking lot device 10 installed in the parking lot A.
In the present embodiment, the parking lot device 10 includes a parking lot server 11, an entrance parking ticket issuing machine (parking ticket issuing machine) 17, an entrance gate opening / closing machine 18, an entrance lane camera 19, an exit settlement machine 20, and the like. It includes an exit gate opening / closing machine 21, a participation lane camera 22, and a full display device 23. Each device constituting the parking lot device 10 is communicably connected to each other via a premises LAN installed in the parking lot A. The parking lot device 10 is configured to be able to provide at least a part of the service to the members of the parking lot reservation management service according to the present embodiment in cooperation with the parking lot management device 50.

The parking lot A has an entrance lane for the user to enter and an entry lane for the user to enter. Parking lot A may have a plurality of entrance lanes for reserved use and general use, for example.
The parking ticket issuing machine 17, the entrance gate opening / closing machine 18, and the entrance lane camera 19 are installed in each entrance lane.
The exit settlement machine 20, the exit gate opening / closing machine 21, and the entry lane camera 22 are installed in the entry lane.
The full indicator 23 is installed outside the parking lot at a position visible to vehicles entering from the entrance lane.
The parking lot server 11 is appropriately installed in the parking lot.

The parking ticket issuing machine 17 issues a parking ticket or the like to a user who uses the parking lot. On the front surface of the parking ticket issuing machine 17, for example, a parking ticket issuing port, a display unit, a parking ticket issuing button, and the like are provided. In the present embodiment, the member of the parking lot reservation management service can be admitted without issuing a parking ticket, and in that case, a virtual parking ticket number is given.
The entrance gate opening / closing machine 18 is connected to the parking ticket issuing machine 17 and controls the opening / closing of the entrance gate installed in the entrance lane.
The entrance lane camera 19 is installed near the entrance lane and captures the number of the vehicle to enter. The captured vehicle number is converted into characters by OCR (optical reading) processing or the like, and stored in a vehicle presence database (DB: Database) or a reservation DB, which will be described later.

The exit settlement machine 20 executes the settlement of the parking fee to the user who uses the parking lot. On the front surface of the exit settlement machine 20, a parking ticket insertion slot, a bill / coin insertion slot, a display unit, a receipt issuing button, a change / receipt outlet, and the like are provided. In the present embodiment, if the member is a member of the parking lot reservation management service, payment can be made via the application of the mobile terminal 30 before participation. In this case, the exit payment machine 20 displays that the fee has already been collected. Therefore, the parking fee will not be settled.
The exit gate opening / closing machine 21 is connected to the exit settlement machine 20 and controls the opening / closing of the exit gate installed in the entry lane.
The entry lane camera 22 is installed near the entry lane and captures the number of the participating vehicle.

The full vehicle display 23 displays whether or not there is an admission restriction for the parking lot A to a general user who intends to enter the parking lot A. Specifically, the full display device 23 displays "full" when the admission of general users is restricted. The display method is not particularly limited, and for example, the display "general vehicle is full" is lit when the vehicle is full.

The parking lot server 11 has a premises communication unit 12, a control unit 13, a storage unit 14, and an external communication unit 15.
The premises communication unit 12 is connected to the premises LAN and is configured to be able to communicate with the parking ticket issuing machine 17, the entrance lane camera 19, the exit settlement machine 20, the entry lane camera 22, and the full display device 23.
The control unit 13 is configured as a CPU (Central Processing Unit).
The storage unit 14 is composed of, for example, a ROM (Read Only Memory), a RAM (Random Access Memory), a flash memory, etc., and contains various information about the parking lot A, a program for operating the main parking lot reservation management service, and the like. It will be remembered. The storage unit 14 stores, for example, an in-vehicle DB (Database) 16 which will be described later.
The external communication unit 15 is connected to the network 1 and can communicate with other devices such as the parking lot management device 50. The external communication unit 15 enables each device constituting the parking lot device 10 to communicate with the device on the network 1 via the premises LAN and the parking lot server 11.

FIG. 3 is a block diagram showing a functional configuration example of the parking lot server 11.
The parking lot server 11 includes a reservation information receiving unit 101, an admission management unit 102, a vehicle information management unit 103, a vehicle information transmission unit 104, a charge management unit 105, a full vehicle display control unit 106, and a settlement reception. It has a part 107 and. These blocks are configured by the control unit 13 executing a predetermined program. Dedicated hardware such as an IC (integrated circuit) may be appropriately used to realize each block.

The reservation information receiving unit 101 receives information regarding the reservation of the parking lot A from the parking lot management device 50 as the reservation information. The reservation information includes, for example, information that identifies a reservation user (for example, a member number of a parking lot reservation management service, a vehicle number, etc.) and information such as a scheduled use time associated therewith. The scheduled use time includes the scheduled entry time and the scheduled entry time in the present embodiment. The reservation information receiving unit 101 may receive the reservation information from the parking lot A at a predetermined timing (for example, once a day), or receives the reservation information every time the parking lot management device 50 accepts a new reservation. You may.

The admission management unit 102 manages the admission of the vehicle to the parking lot A. For example, the entrance management unit 102 determines whether or not the vehicle to be entered from the entrance lane is a reserved vehicle. The entrance management unit 102 may, for example, collate the vehicle number captured by the entrance lane camera 19 with the vehicle number included in the reservation information to determine whether or not the vehicle is a reserved vehicle. Alternatively, the admission management unit 102 reads the reservation confirmation slip displayed or printed on the mobile terminal 30 and collates it with the information for identifying the reservation user included in the reservation information to determine whether or not the vehicle is a reserved vehicle. You may.

Further, when the entrance management unit 102 determines that the vehicle to be entered is a general vehicle and receives the entrance regulation information for restricting the entrance of general users from the parking lot management device 50, the entrance gate opening / closing device 18 can be closed and admission of the general vehicle can be restricted. On the other hand, when the entrance management unit 102 receives the entrance permission information from the parking lot management device 50, the entrance gate opening / closing device 18 can be opened to allow the general vehicle to enter.

The vehicle presence information management unit 103 manages information about reserved users and general users who are using the parking lot as vehicle presence information (usage information). The vehicle presence information is stored in the vehicle presence DB 16.
The presence information may include entry information for vehicles that have passed through the entry lane and entry information for vehicles that have passed through the entry lane. The admission information includes, for example, information for identifying a user who has entered, information on whether the car is a general car or a reserved car associated therewith, a parking ticket number, information on the time of admission, and the like. Participation information includes, for example, information that identifies a user who has participated, information on whether the vehicle is a general vehicle or a reserved vehicle associated with the information, information on the settlement time, information on the settlement fee, information on the entry time, and the like. including. As the information for identifying the user, for example, a member number, a vehicle number, a parking ticket number, etc. of the parking lot reservation management service can be used.
In the following description, the "time" may also include information on the date.

The vehicle presence information management unit 103 can update the vehicle presence information stored in the vehicle presence DB 16 based on the entry information and the entry information.

FIG. 4 is a diagram showing an example of vehicle presence information stored in the vehicle presence DB 16. The vehicle presence information includes information such as parking ticket number, entry time, vehicle number, scheduled entry time, settlement time, settlement fee, and entry time.

The vehicle presence information transmission unit 104 transmits the vehicle presence information to the parking lot management device 50. The vehicle presence information transmission unit 104 may transmit the vehicle presence information at a predetermined timing, but preferably, the vehicle presence information is transmitted every time the vehicle presence information is updated.

The charge management unit 105 causes the exit settlement machine 20 to execute the settlement processing of the parking fee, and manages the charges and the change input to the exit settlement machine 20.

The full vehicle display control unit 106 controls the display of the full vehicle display device 23 based on the entrance regulation information that regulates the entrance of general users, which is determined by the parking lot management device 50 described later. For example, when the parking lot management device 50 receives a determination result of restricting the entry of a general vehicle, the full vehicle display control unit 106 turns on the display of "general vehicle full" on the full vehicle display 23. When the parking lot management device 50 receives a determination result that the entry restriction for a general vehicle is lifted, the full vehicle display control unit 106 turns off the display of "general vehicle full" on the full vehicle display 23.

The settlement reception unit 107 receives a settlement request transmitted from the mobile terminal 30 via, for example, an application related to the parking lot reservation management service, and executes a parking fee settlement process. In the present embodiment, the settlement by the exit settlement machine 20 is of course possible, but if the member is a member of the parking lot reservation management service, the settlement can be made through the above application before the participation. In this case, the parking fee settlement method is not limited, and any settlement method such as credit card payment, debit card payment, electronic money payment, and point settlement used in the parking lot reservation management service can be applied. In the case of credit card payment, information regarding the settlement process is transmitted to the payment institution 65 in FIG.

FIG. 5 is a block diagram showing a configuration example of the mobile terminal 30 of the user who uses the parking lot.
The mobile terminal 30 has a CPU 31, a memory 32, and an interface 34 connected to these via a bus 33. The memory 32 is composed of, for example, a ROM, a RAM, a flash memory, or the like, and stores various data such as a program (application) for using the parking lot reservation management service and data related to the user.
The application is typically installed on the mobile terminal 30 via network 1. Alternatively, the installation may be performed via any non-transient, computer-readable storage medium.

A display unit 35, an operation unit 36, a speaker 37, a microphone 38, a communication unit 39, and a camera 40 are connected to the interface 34. The operation of each block is controlled by the CPU 31 that operates according to a predetermined program. Various sensors, a Bluetooth (registered trademark) module, or the like may be connected to the interface 34.

The display unit 35 is a display device using, for example, a liquid crystal display, EL (Electro-Luminescence), or the like, and displays a Web page related to the parking lot reservation management service, various GUIs (Graphical User Interfaces), and the like. The operation unit 36 is, for example, a keyboard, a pointing device, a touch panel, or other operation device. When the operation unit 36 includes a touch panel, the touch panel can be integrated with the display unit 35.

For example, call voice, voice guidance, alarm sound, music content, etc. are output from the speaker 37. The microphone 38 is used when making a call, inputting an instruction by voice, or the like.

The communication unit 39 is a communication module for communicating with other devices such as the parking lot management device 50 via the network 1, and for example, a wireless LAN module such as WiFi or a mobile communication system compatible module such as 3G or 4G. Used.

The camera 40 is an imaging device that captures an image.

FIG. 6 is a block diagram showing a functional configuration example of the mobile terminal 30. The mobile terminal 30 has a distribution information receiving unit 301, a usage reservation transmitting unit 302, a parking ticket information reading unit 303, a participation reservation transmitting unit 304, and a settlement requesting unit 305. These blocks are configured by the CPU 31 executing a predetermined program, and the operation of the parking lot management application or the like according to the present embodiment is realized. Dedicated hardware such as an IC (integrated circuit) may be appropriately used to realize each block.

The distribution information receiving unit 301 receives the information related to the parking lot reservation management service distributed from the parking lot management device 50. The information may include applications for the service, push notifications about the service, emails and the like.

The usage reservation transmission unit 302 transmits reservation information regarding the usage reservation of the parking lot. The reservation information is input via, for example, the reservation-only screen of the above application, and for example, information for identifying the reservation user (member number of the parking lot reservation management service, etc.), the parking lot name to be reserved, the scheduled usage time, etc. Contains information about.

The parking ticket information reading unit 303 reads the information regarding the URL (Uniform Resource Locator) of the Web page of the parking lot reservation management service printed on the parking ticket. Specifically, the parking ticket information reading unit 303 can capture a two-dimensional code or the like with the camera 40 and read information about the URL stored in the two-dimensional code or the like. As a result, the parking lot user can easily access the Web page, register as a member of the parking lot reservation management service, and input the scheduled participation time, which will be described later.

The participation reservation transmission unit 304 transmits the scheduled participation time input by the user who is using the parking lot as a general user without making a reservation. The scheduled participation time can be input via, for example, the input screen of the above application, the Web page of the parking lot reservation management service accessed and displayed by the parking ticket information reading unit 303, and the like.

When the parking lot is reserved for use, the settlement requesting unit 305 requests the parking lot device 10 or the like to settle the parking fee via the above application or the like.

With reference to FIG. 1, the parking lot management device 50 has a plurality of server devices (Web / API server, DB server, mail server, etc.) 51 and a database (DB) 52 in the present embodiment. The parking lot management device 50 can provide the parking lot reservation management service according to the present embodiment as a Web service, and can distribute the program (application) related to the service to the mobile terminal 30 or the like via the network 1. Is.

Each server device 51 has hardware necessary for configuring a computer such as a CPU, ROM, RAM, and HDD. As the server device 51, an arbitrary computer such as a PC (Personal Computer) is used.

The DB 52 functions as a storage unit of the parking lot management device 50, and stores various information related to the parking lot reservation management service. For example, in the DB 52, various DBs such as an in-vehicle DB (see FIG. 4), a reservation DB (see FIG. 8), a member registration DB, an owner information DB, various history DBs, and management information DBs of each parking lot are included. Is constructed. At least a part of these DBs is shared with the storage unit 14 of each parking lot device 10.

Various DBs are comprehensively managed by the DB server in the parking lot management device 50. For example, member registration and withdrawal of a user who uses the parking lot reservation management service, parking lot reservation reception, owner information of each parking lot. Registration and storage, recording and storage of operating balance information, etc. are executed. In addition, the Web / API server in the parking lot management device 50 collects and outputs full vehicle information of each parking lot, collects and records the error history of the parking lot device 10 and the change management status, and remotely from the management organization terminal 60. The operation is relayed.

FIG. 7 is a block diagram showing a functional configuration example of the parking lot management device 50.
The parking lot management device 50 includes a reservation information acquisition unit 501, a reservation information transmission unit 502, a scheduled participation time acquisition unit 503, a reservation status management unit 504, a vehicle presence information acquisition unit (usage information acquisition unit) 505, and the like. It has a general use management unit 506 and a member information management unit 507.

The reservation information acquisition unit 501 acquires information regarding the reservation of the parking lot of the reservation user including the scheduled usage time as reservation information. The reservation information includes information for identifying the reservation user and information such as the scheduled usage time associated therewith. The reservation information may further include a parking lot name, a vehicle number, and the like. Since the reservation user in the present embodiment is a member of the parking lot reservation management service, for example, a member number of the parking lot reservation management service can be used as information for identifying the reservation user.
As a method of acquiring the reservation information, for example, a method of receiving the information input via the application distributed to the mobile terminal 30 can be mentioned.
The acquired reservation information is reflected in the reservation DB. The reservation information acquisition unit 501 may acquire a part of the reservation information by collating it with the information that identifies the reservation user from the member registration DB or the like.

FIG. 8 is a diagram showing an example of reservation information stored in the reservation DB. The reservation information includes information such as a reservation number, a parking lot name, a member number, a parking ticket number, a vehicle number, a scheduled entry time and a scheduled entry time.
The reservation number is a number given by the reservation information acquisition unit 501 at the time of receiving the reservation, and is typically given in the order in which the reservations are received.
The membership number is the membership number of the parking lot reservation management service. The member number is stored in the member registration DB together with the identification information and other information of the mobile terminal 30 of the user who is a member.
The parking ticket number is a parking ticket number issued when a reserved car (or a general car) enters, and is a virtual parking ticket number for the above-mentioned members who are not issued a parking ticket.

The reservation information transmission unit 502 transmits a part of the acquired reservation information to the parking lot device 10.

The scheduled participation time acquisition unit 503 acquires the scheduled participation time from a general user who is parked in the parking lot A.
In the present embodiment, the scheduled participation time acquisition unit 503 can receive the scheduled participation time associated with the identification information that identifies the general user from the mobile terminal 30 possessed by the general user. Specifically, a general user can register as a member of the parking lot reservation management service and register the scheduled participation time via the application of the parking lot reservation management service. In this case, the identification information may be the membership number of the parking lot reservation management service. Membership registration is not mandatory to obtain the scheduled participation time from general users. Therefore, the parking ticket number may be treated as identification information instead of the membership number.

The reservation status management unit 504 manages the reservation status of the parking lot (usage space) at each time based on the reservation information and the scheduled participation time acquired from the general user. As a result, it is possible to manage the reservation status including not only the scheduled entry time and the scheduled entry time from the reserved user but also the scheduled entry time obtained from the general user.

In addition, the reservation status management unit 504 can reflect the scheduled participation time acquired from the general user in the reservation DB. As a result, the information on the scheduled participation time acquired from the general user can be handled together with the information acquired from the reserved user.

The reservation status management unit 504 can manage the reserved vehicle room (reservation space) that the reservation user plans to use, for example, based on the reservation information and the scheduled participation time acquired from the general user. Specifically, the reservation status management unit 504 can calculate the number of reserved cabs to be secured at each time as the number of reserved cabs.

The vehicle presence information acquisition unit 505 acquires vehicle presence information (usage information), which is information about reserved users and general users who are using the parking lot. In the present embodiment, the vehicle presence information acquisition unit 505 receives the vehicle presence information from the parking lot device 10. The vehicle presence information acquisition unit 505 may receive the vehicle presence information at a predetermined timing, or may receive the vehicle presence information every time the vehicle presence DB 16 of the parking lot device 10 is updated. The received in-vehicle information is stored in the in-vehicle DB of the DB 52, and the in-vehicle DB is updated.

Based on the number of reserved cabs calculated by the reservation status management 504, the general use management unit 506 can calculate the number of cabs that can be used by general users at each time as the number of cabs that can be used by general users. it can.
Furthermore, the general use management unit 506 is based on the total number of cabs in the parking lot, the number of reserved cabs reserved at the current time, and the number of actual vehicles used at the current time. It is possible to determine whether or not to restrict the admission of users. The general use management unit 506 can transmit the determination result regarding the admission regulation of general users and the calculated number of general available vehicle rooms to the parking lot device 10.

The member information management unit 507 accepts processing such as member registration and withdrawal of the parking lot reservation management service, and reflects the acquired information in the member DB.

FIG. 9 is a flowchart showing an example of processing of reservation status management and general vehicle admission regulation determination by the parking lot management device 50 that manages the parking lot A. Here, a case where processing such as management of the reservation status of the parking lot A in which the total number of passenger compartments is 100 will be described.

First, the reservation information acquisition unit 501 acquires information regarding the reservation of the parking lot of the reservation user, including the scheduled admission time, as reservation information (step 101). The acquired reservation information is reflected in the reservation DB.

Subsequently, the scheduled participation time acquisition unit 503 acquires the scheduled participation time from a general user parked in the parking lot A (step 102). The scheduled participation time acquisition unit 503 acquires the scheduled participation time input and transmitted via the application of the parking lot reservation management service. In this operation example, if the general user has not registered as a member of the parking lot reservation management service at the time of admission, the general user reads the URL included in the parking ticket issued at the time of admission to the parking lot A and parks the parking lot. You can access the Web page of the reservation management service. As a result, it is possible to encourage general users who are not members of the parking lot reservation management service at the time of admission to apply for the scheduled participation time.

FIG. 10 is a diagram showing an example of a parking ticket issued to a general user at the time of entering the parking lot A.
The parking ticket T includes a magnetic stripe T11, a printing unit T12, and a two-dimensional code T13.
The magnetic stripe T11 stores a parking lot number and predetermined admission information.
On the printing unit T12, admission information such as a parking ticket number, a member number of the parking reservation management service, a vehicle number, and an admission time, and an explanation of a member registration method of the parking reservation management service are printed.
The two-dimensional code T13 includes information on the URL of the Web page of the parking lot reservation management service, and is composed of, for example, a QR code (registered trademark).

FIG. 11 is a diagram showing an example of a Web page of the parking lot reservation management service displayed on the mobile terminal 30.
FIG. 11A is an example of a Web page of the parking lot reservation management service displayed immediately after reading the two-dimensional code T13, and is a diagram showing a screen 351 prompting application download and membership registration.

FIG. 11B is a diagram showing an entrance processing completion screen 352 displayed when the user is using the parking lot A in the downloaded parking lot reservation management service application. The entrance processing completion screen 352 displays the entrance time, parking time, parking fee at the current time, presence / absence of discount, and the like. In addition, the admission processing completion screen 352 includes a participation reservation registration button 353. By designating the participation reservation registration button 353 by touch or the like, it is possible to register (apply) the participation reservation time of a general vehicle.

FIG. 11C is a diagram showing a participation reservation registration screen 354 for registering a participation reservation time of a general vehicle in the above application. The participation reservation registration screen 354 has a participation scheduled time input field 355. A general user can input the scheduled participation time in the input field 355 using the operation unit 36 of the mobile terminal 30. The participation reservation registration screen 354 further includes a participation scheduled time transmission button 356. A general user can register the scheduled participation time by inputting the scheduled participation time in the input field 355 and then designating the button 356. The entered scheduled participation time is transmitted to the parking lot management device 50. As a result, the scheduled participation time acquisition unit 503 can acquire the scheduled participation time.

Subsequently, the reservation status management unit 504 reflects the scheduled participation time acquired from the general user in the reservation DB (step 103).

FIG. 12 is a diagram showing an example of a reservation table stored in the reservation DB.
The reservation table stores the reservation information of the reserved user of the parking lot A and the information of the scheduled participation time obtained from the general user who is using the parking lot A. Specifically, the reservation table contains the member number of the parking lot reservation management service that identifies the user, the reserved parking lot name (here, parking lot A), and the issued parking lot ticket number. Includes vehicle number, scheduled entry time, scheduled entry time, and actual entry time. In addition, a reservation number is assigned to each reservation event.

In the parking ticket number, the number starting with P indicates the number of the commuter pass that can regularly use parking lot A, and the number starting with V is a virtual number for the member of the parking lot reservation management service for which no parking ticket is issued. Indicates the parking ticket number.

Since the users of the reservation numbers 00005011 and 00005014 in FIG. 12 have made a reservation in advance but have not entered at the current time, the parking ticket number and the entry time fields are blank.
Further, since the user of the reservation number 00005012 has made a reservation and is using the parking lot A at the current time, the issued virtual parking ticket number and the information of the entrance time are registered. ..
Since the users with reservation numbers 00005013 and 00005015 have not made reservations, the scheduled entry time column is blank, but they are using parking lot A as a general user and have registered the scheduled entry time. ..

Subsequently, the reservation status management unit 504 refers to the reservation table and calculates the number of reserved cabs scheduled to be used by the reserved user at each time as the number of reserved cabs (step 104). The reservation status management unit 504 can calculate the number of reserved cabins at each time based on the data stored in the reservation table shown in FIG.

FIG. 13 is a table for explaining an actual calculation processing example of the number of reserved vehicles and the number of general available vehicles described later, and is a table for explaining the number of reserved vehicles, the number of general vehicles scheduled to participate, and the reserved vehicles for each time. The number of rooms, the number of existing vehicles, and the number of generally available vehicles are listed.
FIG. 14 is a graph visually representing each data of FIG. 13, where the horizontal axis represents the time and the vertical axis represents the number of passenger compartments. At each time, the bar on the left side of the page shows the relationship between the number of reserved cars, the number of cars scheduled to be used, and the number of reserved cars, and the bar on the right side of the page shows the number of existing vehicles and general use. The relationship between the number of possible passenger compartments is shown.
An example of calculating the number of reserved cabins by the reservation status management unit 504 will be described with reference to these figures. The current time is assumed to be 10:30.

First, the reservation status management unit 504 calculates the number of reserved vehicles scheduled to be used at each time based on the reservation information. The number of reserved cabs is the number of cabs scheduled to be used by the reserved vehicle at each time, assuming that the parking lot is used during the scheduled use time registered by all the reserved vehicles. In the examples shown in FIGS. 13 and 14, the number of reserved passenger compartments is scheduled to reach a peak of 30 at 12:00.

Subsequently, the reservation status management unit 504 calculates the number of general vehicles scheduled to participate at each time as the number of scheduled participation of general vehicles based on the scheduled participation time acquired from the general user. In the examples shown in FIGS. 13 and 14, the number of general cars scheduled to participate at 10 o'clock is calculated to be "2", which means that two general cars are scheduled to participate in the time zone from 9:30 to 10:00. Indicates that is scheduled to participate.

Subsequently, the reservation status management unit 504 calculates the number of vehicles scheduled to be used in consideration of the number of vehicles scheduled to participate at each time. The number of vehicles scheduled to be used is calculated by subtracting the number of vehicles scheduled to participate in general vehicles from the number of vehicles scheduled to be used for reservation, and represents the number of vehicles scheduled to be used at each time.

Then, the reservation status management unit 504 reduces the number of reserved vehicles at each time from the number of planned vehicles P1 at the peak time when the number of vehicles scheduled to be used peaks, thereby reducing the number of reserved vehicles at each time. calculate.
In the examples shown in FIGS. 13 and 14, the number of vehicles scheduled to be used "15" at 12:00 is the number of vehicles scheduled to be used P1 during peak hours. Therefore, the reservation status management unit 504 calculates the number of reserved cabs by subtracting the number of cabs scheduled to be used at each time from 15.

As described above, the number of reserved cabs is the number of cabs to be secured in order to reliably park the reserved car. In the examples shown in FIGS. 13 and 14, in order to reliably park the reserved vehicle, even before 12:00 when the number of planned vehicles to be used peaks, the number of vehicles scheduled to be used during peak hours is secured for P1 minutes. Must. Therefore, the reservation status management unit 504 can calculate the number of reserved vehicles at each time by subtracting the number of vehicles scheduled to be used at each time from the number of vehicles scheduled to be used during peak hours P1.

Subsequently, the vehicle presence information acquisition unit 505 acquires the vehicle presence information (step 105). As a result, this information is reflected in the in-vehicle DB stored in the DB 52.

FIG. 15 is a diagram showing an example of a vehicle presence table stored in the vehicle presence DB.
The vehicle presence table stores the vehicle presence information received from the parking lot device 10. Specifically, the parking ticket number issued at the time of admission, the member number of the parking lot reservation management service associated with the parking lot number, the parking lot name (here, parking lot A), and the vehicle are displayed on the parking table. Includes number and entry time information. Furthermore, the in-vehicle table includes information on the reservation number, scheduled entry time, and scheduled entry time given at the time of reservation for the reserved car, and information on the member number for the member of the parking lot reservation management service. including. The information about the reserved vehicle reflects, for example, the information in the reservation DB.
The information of the participating vehicles will be deleted from the current vehicle table.

Subsequently, the general use management unit 506 determines the number of vehicles that can be used by general users at the current time based on the vehicle presence information and the number of reserved vehicles calculated by the reservation status management unit 504. Calculated as the number of rooms (step 106).

With reference to FIGS. 13 and 14, the general use management unit 506 calculates the actual number of cabs, which is the actual number of cabs, based on the occupancy information. At 10:30, which is the current time, 50 vehicles are parked in parking lot A. Since the total number of rooms in parking lot A is 100, the number of vacant rooms is 50. If all the vacant rooms are opened to general cars, it may not be possible to accept reserved cars that are scheduled to continue increasing until 12:00.

Therefore, the general use management unit 506 reduces the number of reserved cabs at the current time to be secured from the number of vacant cabs calculated by subtracting the number of existing cabs at the current time from the total number of cabs (100). , Calculate the number of generally available cabins at the current time. In the example shown in FIGS. 13 and 14, the number of generally available cabs at the current time (10:30) is 45, which is obtained by subtracting 5 of the reserved cabs from 50 of the vacant cabs. This makes it possible to calculate how many ordinary vehicles can be accepted at the current time.

Subsequently, the general use management unit 506 determines whether or not the number of generally available passenger compartments is equal to or less than a predetermined threshold value (step 107). In this operation example, the general use management unit 506 determines whether or not the number of generally available passenger compartments at the current time is equal to or less than the threshold value a. The threshold value a is appropriately determined in consideration of the case where the reserved car arrives early or the reserved car does not participate even after the scheduled participation time. Specifically, the threshold value a is used as data on the actual usage status of the reserved vehicle. Can be determined on the basis.

When it is determined that the number of generally available passenger compartments is equal to or less than the threshold value a (YES in step 107), the general use management unit 506 regulates the entry of general vehicles (step 109). Specifically, the general use management unit 506 outputs the admission regulation information for restricting the admission of general users to the parking lot device 10. As a result, the full vehicle display control unit 106 of the parking lot device 10 lights the display of "general vehicle full" of the full vehicle display 23, and the entrance management unit 102 turns on the entrance gate opening / closing machine 18 of the entrance lane for general vehicles. By closing it, the entrance of general vehicles will be restricted.

When it is determined that the number of vehicles available for general use is not equal to or less than the threshold value a (NO in step 107), the parking lot device 10 is allowed to enter the general vehicle (step 108). Specifically, the general use management unit 506 outputs the admission permission information indicating that the general user can enter the parking lot device 10. As a result, the entrance management unit 102 of the parking lot device 10 opens the entrance gate opening / closing machine 18 in response to the entry of a general vehicle, and the full vehicle display control unit 106 turns off the "general vehicle full" display of the full vehicle display 23. By letting them enter, general vehicles can enter.

As described above, according to the present embodiment, it is possible to acquire the scheduled participation time from a general vehicle. As a result, the parking lot management device 50 manages the reservation status and manages the reservation status by using the number of planned use rooms calculated by subtracting the number of planned use cars from the number of planned use cars when calculating the number of reserved car rooms. It is possible to process the general vehicle admission regulation judgment. Therefore, the number of reserved cabs to be secured at the current time can be calculated small, and the number of generally available cabs can be increased.
Hereinafter, a comparative example of calculating the number of generally available cabins without acquiring the scheduled participation time of a general vehicle will be described.

FIG. 16 is for explaining an example of calculation processing of the number of reserved vehicles and the number of generally available vehicles in the parking lot management device according to the comparative example of the present embodiment when the scheduled time of participation from a general vehicle is not used. It is a table of. The table in the figure shows the number of reserved cabs, the number of reserved cabs, the number of existing vehicles, and the number of generally available cabs for each time. The total number of passenger compartments (100) in the parking lot, the number of reserved passenger compartments at each time, and the number of existing vehicles shall be the same as in the embodiment.

FIG. 17 is a graph visually representing each data of FIG. 16, in which the horizontal axis represents the time and the vertical axis represents the number of passenger compartments. At each time in the graph of FIG. 16, the bar on the left side of the paper shows the relationship between the number of reserved cars, the number of cars scheduled to be used, and the number of reserved cars, and the bar on the right side of the paper shows the number of actual vehicles. And the relationship between the number of passenger compartments that can be used in general.

The parking lot management device of this comparative example reserves each time by subtracting the number of reserved vehicles scheduled to be used at each time from the number of vehicles scheduled to be reserved and used at the peak time when the number of vehicles scheduled to be reserved and used peaks. Calculate the number of passenger compartments. That is, in this comparative example, since the planned number of general vehicles to participate is unknown, only the number of reserved vehicles is used to calculate the number of reserved vehicles. As a result, the number of reserved cabins will increase at each time compared to the embodiment.

As shown in FIG. 16, the parking lot management device of this comparative example can calculate the number of vehicles that can be generally used in the same manner as in the embodiment. That is, the parking lot management device of this comparative example is obtained by further reducing the number of reserved cabs at the current time from the number of vacant cabs calculated by subtracting the number of existing cabs at the current time from the total number of cabs (100). , Calculate the number of generally available cabins at the current time. As a result, in this comparative example, since the number of reserved cabins is larger than that of the embodiment, the number of generally available cabins is smaller than that of the embodiment. Specifically, at 10:30, which is the current time, the number of generally available cabs in the embodiment is 45 as described above, but the number of generally available cabs in the comparative example is the number of vacant cabs ( The number of reserved cabins (15) is subtracted from 50) to reach 35.

From these results, in the present embodiment, since the scheduled participation time from the general vehicle is acquired, the number of reserved cabs to be secured as vacant cabs can be reduced. As a result, the number of vehicles that can be used by the general public can be increased, and more general vehicles can be admitted while the reserved vehicles can be surely admitted. Therefore, it can be efficiently operated even in a parking lot where reserved cars and general cars are mixed.

<Second embodiment>
FIG. 18 is a block diagram showing a functional configuration example of the parking lot management device according to the second embodiment of the present invention.
The parking lot management device 70 of the present embodiment can determine whether or not to accept a reservation according to the number of reserved vehicle rooms.

That is, the parking lot management device 70 has the same reservation information acquisition unit 501, reservation information transmission unit 502, scheduled participation time acquisition unit 503, reservation status management unit 504, and vehicle presence information acquisition unit as in the first embodiment. It has a 505, a general use management unit 506, and a member information management unit 507. Further, the parking lot management device 70 has a reservation reception determination unit 708.
In the following description, the same reference numerals will be given to the same configurations as those in the first embodiment described above, and the description thereof will be omitted.

The reservation acceptance determination unit 708 determines whether or not the reservation can be accepted at the scheduled admission time applied by the reservation user based on the number of reserved cabins calculated by the reservation status management unit 504. The reservation acceptance determination unit 708 can determine that the reservation is not accepted when the number of reserved cabs at the scheduled admission time applied by the reservation user is equal to or greater than a predetermined threshold value.
The threshold value used for determining whether or not to accept a reservation can be appropriately determined based on, for example, conventional vehicle presence data.

If the number of reserved cabs is very large, the number of general vehicles that can be entered will be small, and it will not be possible to fully accept general vehicles. In this case, the parking lot may be congested, which may lead to traffic congestion on neighboring roads. Therefore, in the present embodiment, it is possible to avoid excessive congestion of the parking lot by determining that the reservation will not be accepted when the number of reserved vehicle rooms reaches a predetermined threshold value. Therefore, it is possible to adjust the balance between reserved use and general use and accept users more efficiently.

<Third embodiment>
FIG. 19 is a block diagram showing a functional configuration example of the parking lot management device according to the third embodiment of the present invention.
The parking lot management device 80 of the present embodiment can give a reward to a general user who has registered the scheduled participation time when the difference between the scheduled participation time and the actual participation time is small.

That is, the parking lot management device 80 has the same reservation information acquisition unit 501, reservation information transmission unit 502, scheduled participation time acquisition unit 503, reservation status management unit 504, and general use management unit 506 as in the first embodiment. And has a member information management unit 507. Further, the parking lot management device 80 has a vehicle presence information acquisition unit 805 and a reward grant determination unit 809, which are different from those in the first embodiment.
In the following description, the same reference numerals will be given to the same configurations as those in the first embodiment described above, and the description thereof will be omitted.

The vehicle presence information acquisition unit 805 acquires the actual participation time of a general user who has used the parking lot as participation information. Participation information is included in the vehicle presence information. The vehicle presence information acquisition unit 805 of the present embodiment also functions as a participation information acquisition unit.

The reward grant determination unit 809 determines whether or not to grant a reward to the general user who applied for the scheduled participation time based on the participation time of the general user.
In the present embodiment, the reward grant determination unit 809 determines that the reward is given to the general user when the difference between the scheduled participation time and the participation time of the general user is equal to or less than a predetermined time. The "predetermined time" is appropriately determined based on the data of the difference between the scheduled participation time and the participation time acquired in the past. Rewards include discounts on parking lot usage fees this time or from the next time onward, discounts on parking lot fees at affiliated stores, and the awarding of points in the point service applied by the parking lot reservation management service.

According to the present embodiment, it is possible to give a reward when a general user participates as requested or at a participation time close to the application time, and it is possible to promote the general user's application for participation time. As a result, it is possible to increase the number of general users who apply for participation time and increase the number of reserved cabs. Therefore, more general users can be admitted, and the utilization efficiency of the parking lot can be improved.

As a modification of the present embodiment, the parking lot management device 80 may be configured to give a reward not only to general users but also to reserved users.
In this case, the vehicle presence information acquisition unit 805 acquires the actual participation time of the general user and the reserved user who used the parking lot as the vehicle presence information. When the difference between the scheduled participation time and the participation time obtained from the general user and the reserved user is less than or equal to the predetermined time, the reward grant determination unit 809 grants the reward to the general user and the reserved user. judge.
As a result, it is possible to encourage reservations for parking lots and increase the number of reserved users, improve the occupancy rate of parking lots, and stabilize management.

<Fourth Embodiment>
FIG. 20 is a block diagram showing a functional configuration example of the parking lot management device according to the fourth embodiment of the present invention.
In each of the above embodiments, it has been explained that admission of general vehicles is restricted when the number of generally available cabins is equal to or less than a predetermined threshold value. On the other hand, even if the admission of general vehicles is restricted, there is a possibility that reserved vehicles will enter further. Depending on the set threshold, it is assumed that even reserved cars cannot enter.
In order to avoid such a situation, the parking lot management device 90 of the present embodiment can give a reward to a user who participated before the scheduled participation time and encourage participation when the parking lot is crowded. ..

That is, the parking lot management device 90 has the same reservation information acquisition unit 501, reservation information transmission unit 502, scheduled participation time acquisition unit 503, reservation status management unit 504, and vehicle presence information acquisition unit as in the third embodiment. It has 805, a general use management unit 506, and a member information management unit 507. Further, the parking lot management device 90 has a reward grant determination unit 909 different from that of the third embodiment.
In the following description, the same components as those of the above-described embodiments will be designated by the same reference numerals and the description thereof will be omitted.

The vehicle presence information acquisition unit 805 acquires the actual participation time of a general user who has used the parking lot as participation information. In the present embodiment, the vehicle presence information acquisition unit 805 may acquire the actual appearance time of not only the general user but also the general user and the reserved user who have used the parking lot. The vehicle presence information acquisition unit 805 of the present embodiment also functions as a participation information acquisition unit.

The reward grant determination unit 909 determines whether or not to grant a reward to the general user based on the appearance time of the general user. In the present embodiment, the reward grant determination unit 909 rewards the general user when the parking lot is congested and the participation time of the general user is within a predetermined range before the scheduled participation time. Is determined to be given. The time in the predetermined range before the scheduled participation time may be, for example, a time before the predetermined set time before the scheduled participation time, or a time earlier than the scheduled participation time by a predetermined time or more.

As a method of determining whether the parking lot is congested by the reward grant determination unit 909, for example, it is determined whether or not the number of generally available cabs is equal to or greater than a predetermined threshold value, and the number of generally available cabs is a predetermined threshold value. In the above cases, there is a method of determining that the parking lot is congested. Alternatively, the parking lot is congested based on the elapsed time from the start of admission restrictions for general vehicles and the number of general vehicles waiting for admission to the parking lot near the entrance lane imaged by the entrance lane camera 19 or the like. It may be determined that it is.

The reward grant determination unit 909 may determine to grant rewards not only to general users but also to reserved users. In this case, the reward grant determination unit 909 is in the case where the parking lot is congested and the participation time of the general user and the reserved user is within a predetermined range before the scheduled participation time. It is determined that a reward will be given to the person and the reserved user.

FIG. 21 is a flowchart showing an example of processing of reservation status management and general vehicle admission regulation determination by the parking lot management device 90 that manages the parking lot A. Here, a case will be described in which the reservation status of the parking lot A, which has 100 vehicles in total, is managed.
Since steps 301 to 309 are the same as steps 101 to 109 according to FIG. 9 of the first embodiment, the description thereof will be omitted.

After the admission of the general vehicle is restricted (step 309), the reward granting determination unit 909 determines whether or not the number of generally available passenger compartments is equal to or less than the threshold value b (step 310). The threshold value b is a value smaller than the above-mentioned threshold value a, and can be determined based on the accumulated actual usage data and the like. When the number of generally available passenger compartments is equal to or less than the threshold value b (YES in step 310), the reward grant determination unit 909 considers that the parking lot A is congested and proceeds to step 311.

Further, when the parking lot A is deemed to be congested in step 310, a notification regarding the award may be given, for example, in the parking lot A or in a store affiliated with the parking lot A. The notification method is not particularly limited, and examples thereof include notification to the mobile terminal 30 by the application of the parking lot reservation management service, on-site broadcasting, and the like.

Subsequently, the reward grant determination unit 909 determines that the reward is given to the general user and the reserved user when the participation time of the general user and the reserved user is within a predetermined range before the scheduled participation time (step). 311). Discount benefits, points, etc. will be individually provided to general users and reserved users who are determined to be rewarded.

As described above, according to the present embodiment, when the parking lot is very crowded, the parking lot is congested by giving a reward to the users who participated before the scheduled participation time. It can be relaxed. Therefore, the utilization efficiency of the parking lot can be further improved.

Although each embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and it goes without saying that various modifications can be made without departing from the gist of the present invention. For example, the embodiment of the present invention can be an embodiment in which each embodiment is combined.

The reservation status management unit 504 may, for example, reflect the scheduled participation time acquired from the general user in the reservation DB, and does not necessarily have to manage the reserved vehicle interior. In this case, the parking lot manager or the like can manage the reserved cabin and restrict the admission of general users by referring to the reservation DB.

Further, the management of the reserved cabs performed by the reservation status management unit 504 may include not only the calculation of the number of reserved cabs but also the designation of the position of the reserved cabs.

In the above embodiment, an example of inputting the scheduled participation time of a general user via the application of the parking reservation management service has been shown, but the present invention is not limited to this. For example, the scheduled participation time may be input using a Web page that can be viewed and input by a browser. As a result, since it is not necessary to install the application, the general user can register the scheduled participation time without registering as a member of the parking lot reservation management service. Further, by using the Web page, since the type of OS (Operation system) such as the mobile terminal 30 is not limited, the system configuration is simplified, and convenience and economy are improved for both the management side and the user.

For example, the scheduled participation time acquisition unit may acquire the scheduled participation time of a general user via a device installed in the parking lot or a store affiliated with the parking lot instead of the mobile terminal 30. As an example, the scheduled participation time acquisition unit can acquire the scheduled participation time via a pre-payment machine capable of pre-payment of the parking lot. If a general user of the parking lot pays with a pre-payment machine, he / she must participate within the specified available time after the payment, and if the time is exceeded, an additional fee will be collected. That is, in this case, the scheduled participation time acquisition unit calculates the end time of the available participation time based on the settlement time by the acquired advance settlement machine, and acquires the calculated end time as the scheduled participation time. To do.

As described above, the process of acquiring the participation time by the scheduled participation time acquisition unit is not limited to the form of receiving the participation time input from the general user.

In addition, the scheduled usage time may include at least the scheduled admission time. For example, in the case of a facility in which the usage time of the space used by the reserved user is predetermined, the reservation information acquisition department only needs to acquire the scheduled entry time of the reserved user, and does not necessarily acquire the scheduled entry time. May be good.

Further, at the time of entering the parking lot, instead of issuing a parking ticket, participation reservations may be accepted while performing ticketless operations such as beacon on a smartphone, NFC, code recording by a camera, and the like.

The facility of the present invention is not limited to a parking lot, and may be a facility where reserved users and general users can use a predetermined space. Examples of such facilities include rental spaces, rental conference rooms, restaurants, and the like.

Further, the present invention can be appropriately modified within the scope of claims and within a range not contrary to the gist or idea of the invention that can be read from the entire specification, and a facility management device or the like accompanied by such a modification is also a technique of the present invention. Included in thought.

The technique of the present invention is expected to be suitably used in a parking lot management device for a toll parking lot, a facility management device for a restaurant, a rental conference room, or the like.

50 ... Parking lot management device (facility management device)
100 ... Parking lot management system (facility management system)
30 ... Mobile terminal 501 ... Reservation information acquisition department 503 ... Scheduled participation time acquisition department 504 ... Reservation status management department 505, 805 ... Vehicle information acquisition department (Usage information acquisition department, participation information acquisition department)
506 ... General usage management department 708 ... Reservation acceptance judgment department 809,909 ... Reward grant judgment department

Claims (9)

It is a facility management device that manages facilities that have multiple spaces and can be used for reservations to register the scheduled usage time in advance and general use without registering the scheduled usage time in advance.
The scheduled participation time acquisition unit for acquiring the scheduled participation time from the facility of the general user who uses the facility by the general use, and the scheduled participation time acquisition unit.
A reservation information acquisition unit that acquires reservation information including the scheduled usage time of a reservation user who uses the facility by the reservation use, and a reservation information acquisition unit.
A reservation status management unit that calculates the number of reserved spaces to be secured at the current time as the number of reserved spaces based on the acquired scheduled participation time and the reservation information .
A usage information acquisition unit that acquires usage information that is information about the reserved user and the general user who are using the facility, and a usage information acquisition unit.
Based on the number of reserved spaces and the usage information at the current time, the general usage management unit that calculates the number of usage spaces that can be used by the general user as the number of general available spaces, and
Facility management device equipped with. The facility management device according to claim 1.
The general use management department
A facility management device that regulates admission of the general user when the number of generally available spaces is equal to or less than a predetermined threshold value. The facility management device according to claim 1 or 2.
The reservation status management department
Based on the acquired scheduled participation time and the reservation information, the number of the reserved spaces to be secured at each time is calculated as the number of reserved spaces.
The facility management device is
A facility management device further comprising a reservation acceptance determination unit that determines whether or not a reservation can be accepted at the scheduled admission time applied by the reservation user based on the number of reserved spaces. The facility management device according to any one of claims 1 to 3.
The participation information acquisition department that acquires the actual participation time of the general user who applied for the scheduled participation time, and
A facility management device further comprising a reward granting determination unit for determining whether or not to grant a reward to the general user based on the acquired participation time. The facility management device according to claim 4.
The reward grant determination unit
A facility management device that determines that a reward is given to the general user when the difference between the scheduled participation time and the participation time is less than or equal to a predetermined time. The facility management device according to claim 4.
The reward grant determination unit
The facility is a case where congested, when the participation time, which is acquired is the time of the previous predetermined range of the contestants scheduled time, the facility management apparatus determines that reward to the general user. The facility management device according to any one of claims 1 to 6.
The scheduled participation time acquisition unit is a facility management device that receives the scheduled participation time associated with the identification information that identifies the general user from the mobile terminal possessed by the general user. It is a facility management method executed by a facility management device that manages facilities that have multiple spaces and can be used for reservations in which the scheduled usage time is registered in advance and general use in which the scheduled usage time is not registered in advance. hand,
The facility management device
Obtain the scheduled participation time from the facility of the general user who uses the facility by the general use,
The reservation information including the scheduled use time of the reservation user who uses the facility by the reservation use is acquired, and the reservation information is obtained.
Based on the acquired scheduled participation time and the reservation information, the number of the reserved spaces to be secured at the current time is calculated as the number of reserved spaces.
Acquire usage information that is information about the reserved user and the general user who are using the facility, and obtain the usage information.
A facility management method for calculating the number of used spaces that can be used by the general user as the number of generally available spaces based on the number of reserved spaces at the current time and the usage information. It is a program that allows a computer to execute a facility management method that manages facilities that have multiple spaces and can be used for reservations in which the scheduled usage time is registered in advance and general use in which the scheduled usage time is not registered in advance. ,
The step of acquiring the scheduled participation time from the facility of the general user who uses the facility by the general use, and
A step of acquiring reservation information including the scheduled usage time of a reservation user who uses the facility by the reservation use, and
A step of calculating the number of reserved spaces to be secured at the current time as the number of reserved spaces based on the acquired scheduled participation time and the reservation information .
A step of acquiring usage information which is information about the reserved user and the general user who are using the facility, and
A step of calculating the number of used spaces that can be used by the general user as the number of generally available spaces based on the number of reserved spaces and the usage information at the current time.
A program that causes a computer to run.

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