JP6894579B2 - Service provision system and service provision method - Google Patents

Description

The present invention relates to a service providing system and a service providing method for providing various services to a user via a service providing device.

As a device of this type, conventionally, a device that presents predetermined information to a user while displaying an image of an agent character on a display unit is known (see, for example, Patent Document 1). In the device described in Patent Document 1, the characteristics of the user are learned based on the tendency of the user's actions, and the image of the character displayed on the display unit is matched with the amount of change in the characteristics of the user based on the learning result. Change the visual aspect. In other words, the device described in Patent Document 1 displays a character image as an example of an additional service while providing a service for presenting predetermined information to a user.

JP-A-2010-204070

However, if the image of the character is changed based on the characteristics of the user as in the device described in Patent Document 1, for example, when a user uses a shared device that can be used separately by a plurality of users. Images of characters unrelated to the user may be displayed. That is, there is a possibility that an additional service irrelevant to the user may be provided, which makes the user feel uncomfortable.

The service providing system according to one aspect of the present invention is based on a service providing device that provides a predetermined service to a user, a user terminal that is carried by the user and outputs a user's identification ID, and an identification ID output from the user terminal. A user identification unit that identifies a user who uses the service providing device, a storage unit that stores data constituting an additional service added to a predetermined service provided by the service providing device in association with a user identification ID, and a storage unit. A device control unit that controls a service providing device so as to provide a corresponding additional service to a user specified by the user specifying unit based on the data of the additional service stored in the storage unit is provided.

Another aspect of the present invention is a service providing method of providing a predetermined service to a user via a service providing device, in which a user identification unit is carried by the user and output from a user terminal that outputs a user's identification ID. The user who uses the service providing device is specified based on the identification ID, and the storage unit associates the data constituting the additional service added to the predetermined service provided by the service providing device with the user's identification ID. It includes storing and controlling the service providing device so that the device control unit provides the corresponding additional service to the specified user based on the stored data of the additional service.

According to the present invention, it is possible to provide an additional service that does not give a sense of discomfort to the user.

The block diagram which shows outline the whole structure of the service providing system which concerns on embodiment of this invention. The flowchart which shows an example of the process executed by the CPU of the server apparatus of FIG. Among the monitors of FIG. 1, a diagram showing an example of arrangement of images displayed on a driver monitor in particular. Among the monitors of FIG. 1, a diagram showing an example of arrangement of images displayed on a rear seat monitor in particular. The figure which shows an example of the arrangement of the display image as a modification of this invention.

Hereinafter, embodiments of the present invention will be described with reference to FIGS. 1 to 4. The service providing system according to the embodiment of the present invention can be applied to a service providing device that provides various services to a user via image display, audio output, or the like. In the following, an example of configuring a service providing system using an in-vehicle device as a service providing device, more specifically, a navigation device will be described.

FIG. 1 is a block diagram schematically showing an overall configuration of a service providing system 100 according to an embodiment of the present invention. As shown in FIG. 1, the service providing system 100 includes an in-vehicle device 10 mounted on the vehicle 1, a user terminal 20 carried by the user 2 of the vehicle 1, and a server device 30.

The user 2 refers to a user in a broad sense who is permitted to board the vehicle 1 regardless of whether or not he / she has the ownership of the vehicle 1 and whether or not he / she has a driver's license. Therefore, the user 2 includes not only adults but also children. Note that FIG. 1 shows an example in which a plurality of users 2A and 2B each carry a user terminal 20. The basic configurations of the user terminals 20 of the users 2A and 2B are the same as each other.

The in-vehicle device 10, the user terminal 20, and the server device 30 are connected to a network 3 including a public wireless communication network represented by an Internet network, a mobile phone network, and the like, and can communicate with each other via the network 3. The network 3 also includes a closed communication network provided for each predetermined management area, such as a wireless LAN, Wi-Fi (registered trademark), and the like. The in-vehicle device 10 and the user terminal 20 are provided with a short-range wireless communication mechanism such as Bluetooth (registered trademark) or infrared short-range communication, and can communicate with each other via short-range wireless communication without going through the network 3.

The in-vehicle device 10 is configured based on the navigation device. The in-vehicle device 10 includes a communication unit 11, a GPS receiver 12, an input unit 13, a monitor 14, a speaker 15, a navigation unit 16, an occupant detector 17, and a control unit 18 as functional configurations. Have. The in-vehicle device 10 can provide the user 2 with navigation information such as route guidance.

The communication unit 11 is configured to be wirelessly connectable to the network 3, and can transmit and receive various information (data) to and from the server device 30 via the communication unit 11. The transmission and reception of information via the communication unit 11 is controlled by the control unit 18.

The GPS receiver (GPS sensor) 12 receives positioning signals from a plurality of GPS satellites, thereby measuring the absolute position (latitude, longitude, etc.) of the vehicle 1. A unique identification ID is assigned to the vehicle 1 in advance. The in-vehicle device 10 transmits the identification ID of the vehicle 1 and the position information of the vehicle 1 obtained by the GPS receiver 12 to the server device 30 via the communication unit 11 as a part of the vehicle information.

The input unit 13 has an operation unit such as a switch on which the user 2 can input various commands and information. The destination of the vehicle 1 and the like can be set via the input unit 13.

The monitor 14 is composed of, for example, a liquid crystal panel arranged in front of the driver. A touch panel as an input unit 13 may be provided on the monitor 14. The monitor 14 displays information on destination setting, route guidance information to the destination, current position information on the route, and the like in response to a command from the control unit 18. Further, the monitor 14 can also display an image of the character corresponding to the user 2 as described later.

The speaker 15 constitutes a part of the vehicle-mounted audio unit, and when there is a request for voice output by a command from the user 2, the speaker 15 outputs voice to the user 2 in response to the request. The speaker 15 can automatically output voice by a command from the control unit 18 even if there is no request for voice output from the user 2. For example, the speaker 15 can also output sound corresponding to the character image displayed on the monitor 14.

The navigation unit 16 is a unit equipped with a so-called navigation system that sets the destination of the vehicle 1 in response to the driver's request and performs route guidance and route search from the current location to the destination measured by the GPS receiver 12. Is. The navigation unit 16 can generate an image signal and an audio signal related to the navigation information and output them to the monitor 14 and the speaker 15.

The occupant detector 17 is composed of, for example, a seating sensor and an in-vehicle camera, and detects the position of an occupant in the vehicle. The occupant detector 17 can detect which user 2 is the driver when a plurality of people get on the vehicle 1.

The control unit 18 is composed of a computer including a CPU, a ROM, a RAM, and other arithmetic processing devices having peripheral circuits. As a functional configuration, the control unit 18 includes a communication control unit that controls the communication unit 11, an image control unit that controls the display image of the monitor 14, a voice control unit that controls the voice output from the speaker 15, and a navigation unit 16. It has a navigation control unit that controls the operation of.

The in-vehicle device 10 may have a plurality of monitors 14 and speakers 15. For example, even if a monitor (driver monitor) 14 and a speaker (driver speaker) 15 for the driver (for the front seat) and a monitor (rear seat monitor) 14 and the speaker (rear seat speaker) 15 for the rear seat are provided. Good. The rear seat monitor 14 and the rear seat speaker 15 may be configured as an in-vehicle device different from the in-vehicle device 10 having a navigation function.

The user terminal 20 is composed of a smartphone, a tablet terminal, a mobile phone, and a mobile terminal such as various wearable terminals that are carried and used by the user 2. The user terminal 20 has a communication unit 21, a GPS receiver 22, an input unit 23, an output unit 24, and a control unit 25 as functional configurations.

The communication unit 21 is configured to be wirelessly connectable to the network 3, and can transmit and receive various information (data) to and from the server device 30 via the communication unit 21. The transmission and reception of information via the communication unit 21 is controlled by the control unit 25.

The GPS receiver (GPS sensor) 22 receives positioning signals from a plurality of GPS satellites, thereby measuring the absolute position (latitude, longitude, etc.) of the user 2 (user terminal 20). A unique identification ID is assigned to the user 2 in advance. From the user terminal 20, as a part of the user information, the identification ID of the user 2 and the position information of the user 2 (user terminal 20) obtained by the GPS receiver 22 are sent to the server device 30 via the communication unit 21. Is sent.

The input unit 23 has an operation unit such as a switch on which the user 2 can input various commands and information. The output unit 24 includes a monitor, a speaker, and the like that output various information to the user 2 via a display image and sound.

The control unit 25 is composed of a computer including a CPU, a ROM, a RAM, and other arithmetic processing devices having peripheral circuits. As a functional configuration, the control unit 25 includes a communication control unit that controls the communication unit 21, an output control unit that controls display images and sounds output from the output unit 24 (monitor, speaker, etc.), and the like.

The server device 30 is configured as, for example, a single server or a distributed server composed of separate servers for each function. The server device 30 can also be configured as a distributed virtual server created in a cloud environment called a cloud server. The server device 30 includes a CPU, a ROM, a RAM, and an arithmetic processing device having other peripheral circuits, and has a communication unit 31, a storage unit 32, a character image generation unit 33, and a user as functional configurations. It has a specific unit 34 and an information output unit 35. The functions of the character image generation unit 33, the user identification unit 34, and the information output unit 35 are performed by the calculation unit 30a of the CPU or the like.

The communication unit 31 is configured to be capable of wireless communication with the in-vehicle device 10 and the user terminal 20 via the network 3. The server device 30 receives the vehicle information and the user information transmitted from the vehicle-mounted device 10 and the user terminal 20, respectively, via the communication unit 31 at a predetermined timing. For example, when the power of the in-vehicle device 10 is turned on, vehicle information is received at predetermined time intervals, and when the power of the user terminal 20 is turned on, user information is received at predetermined time intervals.

The storage unit 32 stores the vehicle information for each identification ID of each vehicle 1 transmitted from the vehicle-mounted device 10 and the user information for each identification ID of each user 2 transmitted from the user terminal 20. The vehicle information to be stored includes information on the vehicle state such as the identification ID of the user who can use the vehicle 1, the travel history of the destination of the vehicle 1, and the mileage of the vehicle 1. The stored user information includes user characteristics for each identification ID of each user 2. The user characteristics include, for example, information such as the user 2's name, age, address, telephone number, occupation, hobbies, tastes such as food, the presence or absence of a driver's license, and the history of destinations. Further, in the present embodiment, the image data of the character corresponding to the identification ID of each user 2 is stored in the storage unit 32 as a part of the user information.

The character image generation unit 33 generates image data of the character stored in the storage unit 32. That is, the image data of the character is automatically generated according to the user characteristics of each user 2. For example, when the user 2 is an adult user, image data of a character having a shape corresponding to the hobby of the user 2 is generated. When the user 2 is a child user, the image data of the animation character preferred by the user 2 is generated.

The character image is composed of, for example, a face image. Character images can also be constructed from images that model parts of the face, such as eyebrows and eyes, eyes and mouth, or eyes and nose and mouth. The character image may be composed of the upper body or the whole body of the character instead of the face. The character image may be a non-human, for example an animal. A character image may be composed of an image of an object other than an animal or some abstract image. The image data of the character can be appropriately updated according to a change in the preference of the user 2. It is also possible to change the image data of the character by a command from the user terminal 20 (input unit 23), that is, manually. When the character image generation unit 33 changes the image data, the image data stored in the storage unit 32 is updated.

The user identification unit 34 identifies the user 2 who uses the vehicle 1. Specifically, the identification ID of the user 2 who uses the vehicle 1 is specified based on the position information of the vehicle 1 obtained by the GPS receiver 12 and the position information of the user 2 obtained by the GPS receiver 22. To do. More specifically, the user 2 located within a predetermined distance from the position of the vehicle 1 is determined to be the user 2 who uses the vehicle 1. The user identification unit 34 determines the boarding position of each user 2 based on the signal from the occupant detector 17 when it is determined that the plurality of users 2 use the vehicle 1, that is, when it is determined that a plurality of users are boarding. This identifies the driver.

The information output unit 35 outputs information to the in-vehicle device 10 according to the user characteristics of the user 2 who has boarded the vehicle 1. This information includes character image information and information on enlightenment of safe driving. Information on safe driving enlightenment includes general safe driving information such as not performing sudden acceleration or deceleration, keeping a sufficient distance between vehicles, and geographically safe driving such as the local point being an accident-prone area. Contains information about. The information related to the enlightenment of safe driving is information that encourages the driver to drive safely, and this information is notified to the driver via the monitor 14 and the speaker 15 of the in-vehicle device 10. Information that encourages maintenance of the vehicle 1 may be included in the information related to enlightenment of safe driving.

The information output unit 35 extracts the image data corresponding to the identification ID of the user 2 specified by the user identification unit 34 from the image data of the character stored in the storage unit 32 in advance. Then, the image data (image signal) is output (transmitted) to the in-vehicle device 10 via the communication unit 31. As a result, the character image is displayed on the monitor 14 of the in-vehicle device 10. The display of the character image is a part of the additional service added to the main service (for example, display of navigation information) provided by the in-vehicle device 10.

Further, the information output unit 35 identifies the driver of the vehicle 1 based on the signal from the occupant detector 17. Then, the data is output so that the information prompting safe driving is notified only to the user 2 who is the driver of the vehicle 1. For example, when the in-vehicle device 10 has a driver monitor 14 and a rear seat monitor 14, a user 2 who is a driver rides in the front seat, and another user (for example, a child user) 2 gets in the rear seat. The driver monitor 14 displays information prompting safe driving, and the rear seat monitor 14 outputs data to the in-vehicle device 10 so that such information is not displayed. The display of information on enlightenment of safe driving is a part of the additional service that can be provided by the in-vehicle device 10.

FIG. 2 is a flowchart showing an example of processing executed by the CPU of the server device 30 according to a program stored in advance. The process shown in this flowchart assumes that the user 2 gets on the vehicle 1, and is repeated at predetermined time intervals.

First, in step S1, various signals transmitted from the in-vehicle device 10 and the user terminal 20, for example, the position information of the vehicle 1 and the position information of the user 2 obtained by the GPS receivers 12 and 22, and the occupant detector 17 Read signals etc. Next, in step S2, the identification ID of the user 2 who gets on the vehicle 1 is specified based on the position information of the vehicle 1 and the position information of the user 2 obtained in step S1. In this case, the identification ID of the user 2 is specified after determining whether or not the user 2 is permitted to board the vehicle 1 based on the information stored in the storage unit 32.

Next, in step S3, the image data of the character corresponding to the identification ID of the user 2 identified in step S2 is searched from the data stored in the storage unit 32, and the character image to be provided to the user 2 is determined. To do. Next, in step S4, the image data of the character image determined in step S3 is transmitted to the in-vehicle device 10 via the communication unit 31. That is, the additional service is output. At this time, based on the signal from the occupant detector 17, it is determined whether or not the user 2 riding in the vehicle 1 is the driver of the vehicle 1, and if it is determined to be the driver, information on enlightenment of safe driving is also added. And send.

The control unit 18 of the in-vehicle device 10 outputs a control signal to the monitor 14 based on the signal transmitted from the server device 30, and controls the image displayed on the monitor 14. 3A and 3B are diagrams showing an example of the arrangement of images displayed on the monitor 14, respectively, and are views when it is assumed that the user 2A rides as a driver and the user 2B rides in the rear seat. .. FIG. 3A is an example of the arrangement of images displayed on the driver monitor 141, and FIG. 3B is an example of the arrangement of images displayed on the rear seat monitor 142. In FIGS. 3A and 3B, specific examples of images will be omitted.

As shown in FIG. 3A, the display area of the driver monitor 141 is divided into a main screen 141a and a sub screen 141b. For example, navigation information is displayed on the main screen 141a, and for example, a character image G1 corresponding to the driver and an image G2 (for example, a message image) showing information on enlightenment of safe driving are displayed on the sub screen 141b. On the other hand, as shown in FIG. 3B, the rear seat monitor 142 also has a display area divided into a main screen 142a and a sub screen 142b, for example, a television image is displayed on the main screen 142a, and a character image, for example, is displayed on the sub screen 142b. G3 is displayed.

As a result, the user-specific character images G1 and G3 are displayed on the monitors 141 and 142 used by the users 2A and 2B, respectively. Therefore, each user 2A and 2B can use the monitors 141 and 142 without any discomfort. That is, in a device such as a monitor 14 that can be used independently by a plurality of users 2A and 2B, the character image displayed on the monitor 14 is changed according to the user 2 to be used. As a result, the user 2 can use the monitor 14 via the self-specific character image, and the comfort when using the monitor is improved. In addition to displaying the character image on the monitor 14, the sound corresponding to the character image may be output via the speaker 15.

The display area of the character image may change over time. For example, in the initial state immediately after the main power of the vehicle 1 is turned on, the character images G1 and G3 may be displayed in the entire area of the monitor 14, and then the character images G1 and G3 may be displayed on the sub screens 141b and 142b. Good. The character images G1 and G3 may be temporarily erased and displayed again when the display operation of the monitors 141 and 142 changes. Similarly, the image G2 relating to the enlightenment of safe driving may be temporarily erased and displayed when the vehicle is driven, which is highly necessary to enlighten the safe driving.

According to this embodiment, the following effects can be obtained.
(1) The service providing system 100 is derived from an in-vehicle device 10 that provides a service such as providing navigation information to the user 2, a user terminal 20 that is carried by the user 2 and outputs an identification ID of the user 2, and a user terminal 20. The data constituting the user identification unit 34 that identifies the user 2 who uses the in-vehicle device 10 based on the output identification ID and the additional service added to the provision of the navigation information provided by the in-vehicle device 10, that is, the character image. The character image corresponding to the user 2 specified by the user identification unit 34 based on the storage unit 32 that stores the data in association with the identification ID of the user 2 and the character image data stored in the storage unit 32. An information output unit 35 that outputs a control signal to the in-vehicle device 10 and a control unit 18 that controls the in-vehicle device 10 are provided (FIG. 1).

As a result, the character image corresponding to each user 2 can be displayed on the monitor 14 individually used by the plurality of users 2. Therefore, the user 2 can use the monitor 14 without any discomfort. Further, when a service such as display of navigation information is provided via the monitor 14, a character image preferred by the user 2 is also displayed, so that the comfort of the user 2 when using the monitor is improved.

(2) The vehicle-mounted device 10 has a monitor 14 (FIG. 1). The storage unit 32 stores the character image data associated with the user 2. The information output unit 35 transmits the character image data corresponding to the user 2 specified by the user identification unit 34 among the character image data stored in the storage unit 32 to the in-vehicle device 10, and the control unit 18 sends the character image data to the vehicle-mounted device 10. The monitor 14 is controlled to display a character image based on this data. As a result, the character image corresponding to each user 2 can be displayed on the monitor 14 with a simple configuration.

(3) The service providing system 100 further includes a server device 30 capable of communicating with the in-vehicle device 10 and the user terminal 20 (FIG. 1). By including the server device 30 in the service providing system 100 in this way, it is possible to easily provide additional services such as displaying a character image corresponding to each user 2 on the monitor 14.

(4) The in-vehicle device 10 is provided in the vehicle 1, and the provision of the additional service via the monitor 14 includes the provision of information prompting the user 2 to drive safely. As a result, useful information can be provided for the driver, and the utility value of the service providing system 100 is increased.

(5) The user identification unit 34 determines whether or not the user 2 who uses the in-vehicle device 10 is the driver of the vehicle 1 based on the signal from the occupant detector 17. The information output unit 35 provides information prompting the user 2 to drive safely when the user identification unit 34 determines that the user 2 is the driver of the vehicle 1, while the information output unit 35 determines that the user 2 is not the driver of the vehicle 1. A signal is transmitted to the in-vehicle device 10 so as not to provide information prompting safe driving, and the control unit 18 controls the monitor 14 based on the received signal. As a result, it is possible to prevent the user 2 from being provided with unnecessary information, and the usefulness for the user 2 is enhanced.

(6) The service providing method according to the present embodiment provides a service such as provision of navigation information to the user 2 via the in-vehicle device 10, and the server device 30 is carried by the user 2 to identify the user. Based on the identification ID output from the user terminal 20 that outputs the ID, the user who uses the in-vehicle device 10 is specified (step S2), and an additional service added to the provision of the navigation information provided by the in-vehicle device 10 is configured. The data to be generated, that is, the character image data is stored in association with the identification ID of the user 2, and the character image corresponding to the specified user 2 is determined based on the stored character image data (step S3). The image data is transmitted to the monitor 14 of the in-vehicle device 10 so as to provide the corresponding character image to the further specified user 2 (step S4), and the in-vehicle device 10 sets the monitor 14 based on the image data. Control. As a result, the character image corresponding to each user 2 can be displayed on the monitor 14 individually used by the plurality of users 2.

The above embodiment can be changed to various forms. Hereinafter, a modified example will be described. In the above embodiment, the service providing system 100 is applied to the in-vehicle device 10. That is, although the in-vehicle device 10 that provides navigation information is used as an example of the service providing device, the present invention can be similarly applied to other service providing devices that can be used by a plurality of people, such as a game device and a robot. , The predetermined service provided to the user is not limited to the above. That is, the character image displayed on the monitor 14 of the in-vehicle device 10 can also be displayed on the monitor of a game device or the like.

In this case, the character image may not be displayed simultaneously on the monitor 14 of the in-vehicle device 10 and the monitor of the game device, but may be displayed only on one of the devices actually used by the user 2. FIG. 4 is a diagram showing an example thereof, and FIG. 4 shows a monitor 14 of the in-vehicle device 10 and a monitor 19 of the game device. As shown in FIG. 4, for example, after the character image G1 corresponding to the user 2 is displayed on the monitor 14 of the in-vehicle device 10, when the game device is turned on by the user 2 and the use of the game device is started. For example, by a command from the information output unit 35 and the control unit 18, the character image G1 is erased from the monitor 14 of the in-vehicle device 10, and the same character image as displayed on the monitor 19 of the game device is displayed on the monitor 19. G1 is displayed. As a result, the agent (character) corresponding to the character image can be treated as if it has moved from the in-vehicle device 10 (first service providing device) to the game device (second service providing device). Therefore, since the agent appears following the user, the feeling of familiarity with the agent is enhanced, and the comfort when using the device is further improved. When the user 2 uses the first service providing device, the additional service is provided to the first service providing device, and then it is determined that the user 2 has started using the second service providing device. If the first service providing device and the second service providing device are controlled so as to stop the provision of the additional service to the first service providing device and provide the additional service to the second service providing device, the device control unit can be used. The configuration of the information output unit 35 and the control unit 18 may be any.

In the above embodiment, the user identifying unit 34 uses the in-vehicle device 10 based on the position information of the vehicle 1 measured by the GPS receiver 12 and the position information of the user 2 measured by the GPS receiver 22. However, the configuration of the user identification part is not limited to this. For example, when pairing is successful between the in-vehicle device and the user terminal via short-range wireless communication such as Bluetooth (registered trademark), the user identification unit may determine the user 2 who uses the in-vehicle device 10. .. In this case, the in-vehicle device 10 or the user terminal 20 may have a user identification unit and transmit the identification information of the vehicle 1 and the user 2 to the server device 30. When transmitting the position information of the vehicle 1 and the user 2 to the server device 30, a time stamp may be added to the position information.

In the above embodiment, the in-vehicle device 10 is controlled based on the command from the server device 30. That is, the in-vehicle device 10 is controlled so as to provide the additional service to the user 2 by the command from the information output unit 35, but the server device 30 is omitted and the in-vehicle device 10 (service providing device) and the user terminal 20 are omitted. (Mobile terminal) may communicate with each other and control the operation of the in-vehicle device by a command from the control unit 18. When the server device 30 is omitted, either the in-vehicle device 10 or the user terminal 20 may take on the function of the server device 30 described above. Therefore, the configuration of the device control unit is not limited to that described above. In the above embodiment, the character image is displayed via the monitor 14 (display unit) as an additional service, but the additional service may be provided in a form other than the display (for example, voice output).

In the above embodiment, the user identification unit 34 determines whether or not the user 2 is a driver, and if the user 2 is determined to be a driver, the user 2 is provided with information prompting safe driving. Information may be provided. The vehicle 1 may be an autonomous driving vehicle that does not require a driving operation by a driver, and in this case, it is not necessary to provide information for promoting safe driving. In the above embodiment, the driver is specified based on the signal from the occupant detector 17, but the presence or absence of the driver's license is determined based on the user information stored in the storage unit 32 in advance, and the driver is identified by this. It can also be specified.

The above description is merely an example, and the present invention is not limited to the above-described embodiments and modifications as long as the features of the present invention are not impaired. It is also possible to arbitrarily combine one or a plurality of the above-described embodiments and the modified examples, and it is also possible to combine the modified examples.

1 vehicle, 2 users, 10 in-vehicle devices, 14, 19 monitors, 17 occupant detectors, 18 control units, 20 user terminals, 30 server devices, 32 storage units, 34 user identification units, 35 information output units, 100 service provision systems

Claims (5)

A service providing device that provides a predetermined service to a user, and
A user terminal carried by a user and outputting the user's identification ID,
A user identification unit that identifies a user who uses the service providing device based on the identification ID output from the user terminal, and a user identification unit.
A storage unit that stores data constituting an additional service to be added to the predetermined service provided by the service providing device in association with a user's identification ID.
A device control unit that controls the service providing device so as to provide the corresponding additional service to the user specified by the user specifying unit based on the data of the additional service stored in the storage unit is provided.
The service providing device is provided in the vehicle.
The provision of the additional services includes the provision of information promoting safe driving.
The user identification unit further determines whether or not the user who uses the service providing device is the driver of the vehicle.
The device control unit provides information prompting the user to drive safely when the user is determined to be the driver of the vehicle by the user identification unit, while the device control unit provides the user when it is determined that the user is not the driver of the vehicle. A service providing system characterized by controlling the service providing device so as not to provide information promoting safe driving. In the service providing system according to claim 1,
The service providing device has a display unit and has a display unit.
The storage unit stores image data of the character associated with the user, and stores the image data of the character.
The device control unit is characterized in that the display unit is controlled so as to display an image of a character corresponding to a user specified by the user identification unit based on the image data of the character stored in the storage unit. Service provision system. In the service providing system according to claim 1 or 2.
A service providing system, further comprising a server device capable of communicating with the service providing device and the user terminal, respectively. In the service providing system according to any one of claims 1 to 3,
The service providing device includes a first service providing device and a second service providing device.
When the first service providing device is used by the user, the device control unit provides an additional service to the first service providing device, and then the user starts using the second service providing device. If it is determined, the first service providing device and the second service providing device are controlled so as to stop the provision of the additional service to the first service providing device and provide the additional service to the second service providing device. A service provision system featuring. It is a service providing method that provides a predetermined service to a user via a service providing device.
The user identification unit identifies a user who uses the service providing device based on the identification ID output from the user terminal which is carried by the user and outputs the identification ID of the user.
The storage unit stores the data constituting the additional service to be added to the predetermined service provided by the service providing device in association with the user's identification ID.
The device control unit controls the service providing device so as to provide the corresponding additional service to the specified user based on the stored data of the additional service.
The service providing device is provided in the vehicle.
The provision of the additional services includes the provision of information promoting safe driving.
The user identification unit further determines whether or not the user who uses the service providing device is the driver of the vehicle.
When the device control unit determines that the user is the driver of the vehicle by the user identification unit, the device control unit provides information prompting the user to drive safely, and when it is determined that the user is not the driver of the vehicle, the device control unit provides the user. A service providing method comprising controlling the service providing device so as not to provide information promoting safe driving.

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