JP6886181B2 - Community medical comprehensive reception system and its program - Google Patents

Description

The present invention relates to a regional medical comprehensive reception system that bundles a plurality of hospitals in a region and performs a medical examination reception process. In particular, the medical examination status on the hospital side is reflected in the reception status, the waiting time of a patient in the hospital is shortened, and the hospital Regarding the regional medical comprehensive reception system and its program that improve the efficiency of medical examinations on the side.

[Conventional technology]
Conventionally, medical examinations are accepted at hospitals using information terminals such as smartphones.
In that case, it was common to accept medical examinations at one hospital.
However, general hospitals have introduced a system that allows reservations for multiple clinical departments, and a system that allows reservations for multiple hospitals is also being introduced.

[Related technology]
As related prior technical documents, Japanese Patent Application Laid-Open No. 2002-733808 "Medical Information Management Device" (Casio Computer Co., Ltd.) [Patent Document 1], Japanese Patent Application Laid-Open No. 2008-234002 "Medical Examination Ticket Management System" (Fujitsu Co., Ltd.) (Patent Document 2), Japanese Patent Application Laid-Open No. 2014-186669 "Reservation System" (Hitachi Systems Co., Ltd.) [Patent Document 3], Japanese Patent Application Laid-Open No. 2015-103231 "Medical Mall Management System" (Shigezo Ishida) [Patent Document 4].

Patent Document 1 describes that in a medical information management device, a center server accepts a medical appointment from a patient terminal and transmits the appointment to the hospital side. However, in order to make a reservation, a hospital is selected from the hospital list using a patient terminal and a reservation is made at that hospital.
Further, Patent Document 2 describes that the medical examination ticket management system allows family members to receive medical examinations at different hospitals at the same time.

Further, Patent Document 3 describes that when a medical appointment is accepted in the appointment system, the appointment available time of the doctor in the medical examination department is specified and a list of the appointment available time is output.
Further, Patent Document 4 describes that in a medical mall management system, booths forming a plurality of hospitals or clinics are aggregated, and terminals arranged in the booths are connected to a network and managed.

JP-A-2002-073808 Japanese Unexamined Patent Publication No. 2008-234002 Japanese Unexamined Patent Publication No. 2014-186669 Japanese Unexamined Patent Publication No. 2015-103231

However, in the above-mentioned conventional system, for example, the mother does not efficiently receive medical examinations for the entire family while referring to medical information and the medical examination reception status at a plurality of hospitals in the area, and further wait time. Even if etc. is displayed, it is a mechanical guideline, and it does not correspond to the waiting time that reflects the patient's situation and the medical examination situation. There was a problem that it was not possible.

In Patent Documents 1 to 4, the user performs consultation reception and reception confirmation by reflecting the reception status and consultation status on the hospital side, shortens the waiting time of the patient in the hospital, and improves the consultation efficiency on the hospital side. It is not a thing.

The present invention has been made in view of the above circumstances, and when receiving and confirming a medical examination from a user terminal for a plurality of hospitals in the area, the present invention is provided to the user terminal by reflecting the reception status and the medical examination status on the hospital side. The purpose of this is to provide a comprehensive regional medical reception system and its program that can shorten the waiting time of patients in hospitals and improve the efficiency of medical examinations on the hospital side.

(A system that provides reception information, performs reception processing, and updates reception information)
The present invention for solving the above-mentioned problems of the conventional example is based on the reception information of the medical examination on the hospital side when the medical examination is received and the reception status is confirmed for a plurality of hospitals in a specific area from the user terminal via the network. It is a comprehensive regional medical reception system that has a reception server that provides information indicating whether or not reception is possible and information on the waiting time for medical examinations as reception status information to the user terminal.
The reception server and the reception terminal on the hospital side are connected to the network,
The reception server provides hospital information about a plurality of hospitals in a specific area to a user terminal, and when specific hospital information is selected by the user terminal from the provided plurality of hospital information, the reception status of the hospital is displayed. Reception information providing means to provide information to user terminals,
When a medical examination is received from a user terminal for a hospital, the information of the patient at the medical examination reception and the order of the reception are registered in the reception information, and the reception information registration means for providing the reception information to the reception terminal.
When the information of the visiting patient is received from the reception terminal at the hospital, the reception information is changed based on the information of the visiting patient and the reception status information is updated based on the changed reception information. ,
When the process of confirming the reception status of the patient who received the medical examination from the user terminal is performed, there is a reception information confirmation means that provides the reception status information about the patient updated by the reception information changing means to the user terminal. And
The reception status information about the patient includes the waiting time for the consultation of the family members who are receiving the consultation from the user terminal.
When the reception information changing means on the reception server receives the symptom information of the patient who visited the hospital from the reception terminal, the consultation time is obtained according to the symptom information, and the consultation time is reflected in the waiting time of the family member for reception. It is characterized by changing the information of the situation.

(System that reflects the end of medical examination in reception information)
According to the present invention, in the above-mentioned comprehensive regional medical reception system, a medical examination terminal on the hospital side is connected to the network.
The medical examination terminal sends information on the end of the medical examination of the visiting patient to the reception server,
The reception information registration means on the reception server provides the reception information to the medical examination terminal.
When the reception information changing means receives the information on the end of the medical examination of the visiting patient from the medical examination terminal, the reception information is changed based on the information on the end of the medical examination of the visiting patient, and the reception status information is based on the changed reception information. It is characterized by updating.

(A system that provides information on the reception status of hospitals that have visited the hospital)
In the above-mentioned regional medical comprehensive reception system, the reception server stores and manages the history information of patients who have received medical examinations at a plurality of hospitals in a specific area, and refers to the patient history information. It is characterized by having a recommendation means for providing information on the reception status of a hospital where a patient has visited a user terminal.

(System in which the number of people waiting is included in the reception status information)
The present invention is characterized in that, in the regional medical comprehensive reception system, the reception status information includes the number of people waiting.

(System for issuing reception slips)
The present invention is characterized in that, in the above-mentioned regional medical comprehensive reception system, the reception server issues a reception slip and displays it on the display unit of the user terminal when the medical examination is received.

(Reception server program that provides reception information, performs reception processing, and updates reception information)
The present invention provides information indicating whether or not a medical examination can be accepted based on the medical examination reception information on the hospital side when the medical examination is received and the reception status is confirmed for a plurality of hospitals in a specific area from a user terminal via a network. , A reception server program in the regional medical comprehensive reception system that provides information on the waiting time for medical examinations as reception status information to user terminals.
Reception server,
When hospital information about a plurality of hospitals in a specific area is provided to a user terminal and specific hospital information is selected by the user terminal from the provided plurality of hospital information, the reception status information about the hospital is provided to the user terminal. The means of providing reception information to be provided to
When a medical examination is received from a user terminal for the hospital, the patient information of the medical examination reception and the order of the medical examination reception are registered in the reception information, and the reception information is provided to the reception terminal on the hospital side connected to the network. Reception information registration method and
When the information of the visiting patient is received from the reception terminal at the hospital, the reception information is changed based on the information of the visiting patient and the reception status information is updated based on the changed reception information. ,
When the process of confirming the reception status of the patient who received the medical examination from the user terminal is performed, it functions as a reception information confirmation means that provides the user terminal with the reception status information about the patient updated by the reception information changing means. To make
The reception status information about the patient includes the waiting time for the consultation of the family members who are receiving the consultation from the user terminal.
When the reception information changing means on the reception server receives the symptom information of the patient who visited the hospital from the reception terminal, the consultation time is obtained according to the symptom information, and the consultation time is reflected in the waiting time of the family member for reception. It is characterized by changing the information of the situation.

(Reception server program that reflects the end of the examination in the reception information)
In the above program, in the above program, the reception information registration means on the reception server provides reception information to the medical examination terminal on the hospital side connected to the network.
When the reception information changing means receives the information on the end of the medical examination of the visiting patient from the medical examination terminal, the reception information is changed based on the information on the end of the medical examination of the visiting patient, and the reception status information is based on the changed reception information. It is characterized by updating.

(A program that provides information on the reception status of hospitals that have visited the hospital)
In the above program, the present invention uses the reception server as a user terminal for information on the reception status of hospitals where patients have visited by referring to the history information of patients who have received medical examinations at a plurality of hospitals in a specific area. It is characterized in that it functions as a recommendation means to be provided.

(Program in which the number of people waiting is included in the reception status information)
The present invention is characterized in that, in the above program, the reception status information includes the number of people waiting.

(Program to issue a reception slip)
The present invention is characterized in that, in the above program, when the reception information confirmation means processes the reception confirmation of the medical examination, the reception slip is issued and displayed on the display unit of the user terminal.

According to the present invention, hospital information about a plurality of hospitals in a specific area is provided to a user terminal, and when specific hospital information is selected by the user terminal from the provided plurality of hospital information, reception for the hospital is received. A reception information providing means that provides status information to the user terminal, and when a consultation reception is made for a hospital from the user terminal, the patient information of the consultation reception and the order of the reception are registered in the reception information, and the reception terminal When the reception information registration means that provides reception information to the hospital and the information of the visiting patient from the reception terminal at the hospital are received, the reception information is changed based on the information of the visiting patient and based on the changed reception information. When the reception information change means for updating the reception status information and the reception status confirmation process for the patient who received the consultation from the user terminal are performed, the reception status information for the patient updated by the reception information change means is performed. the have a and reception information confirmation means to be provided to the user terminal, the information of the reception situation for the patient is, contains the waiting time of family members of the medical examination that examination accepted from the user terminal have been made, acceptance information in the receiving server When the changing means receives the patient's symptom information from the reception terminal, the consultation time is requested according to the symptom information, and the consultation time is reflected in the waiting time of the family member to change the reception status information. Since it is a comprehensive regional medical reception system, it is possible to reflect the reception status and consultation status on the user terminal, shorten the waiting time for patients in the hospital, and improve the consultation efficiency on the hospital side.

It is a block diagram of the regional medical care general reception system which concerns on embodiment of this invention. It is explanatory drawing which shows the display example of the top screen of a user terminal. It is explanatory drawing which shows the reception status screen of a user terminal. It is explanatory drawing which shows the family member selection screen of a user terminal. It is explanatory drawing which shows the symptomatology input screen of a user terminal. It is explanatory drawing which shows the hospital recommendation screen of a user terminal. It is explanatory drawing which shows the use screen when the user terminal is a smartphone. It is explanatory drawing which shows the use screen when the user terminal is a mobile phone. It is explanatory drawing which shows the use screen when the user terminal is a personal computer (PC). It is explanatory drawing of the display screen which shows the transition of the reception process in a user terminal. It is explanatory drawing which shows the display screen of the reception terminal. It is explanatory drawing which shows the display screen of the examination terminal. It is a flowchart which shows the process of searching from the symptomatism in a user terminal. It is a flowchart which shows the processing of the hospital recommendation in the reception server. It is a flowchart which shows the consultation reception process in a reception server. It is a flowchart which shows the medical examination reception process in an application example. It is a figure of the selection screen of the hospital search method. It is a figure of the consultation department selection screen. It is a figure of the hospital search result display screen. It is a figure of a menu screen. It is a figure of the hospital display screen which visited recently. It is a figure of the consultation card display screen.

Embodiments of the present invention will be described with reference to the drawings.
[Outline of Embodiment]
In the regional medical comprehensive reception system according to the embodiment of the present invention, the reception server provides medical information and medical examination reception status of a plurality of hospitals to a user terminal wishing to receive a medical examination, and at the same time, the medical examination is received from the user terminal. When this is done, the reception information is reflected on the terminal on the hospital side, and when the reception status and medical examination status are input on the terminal on the hospital side, the reception status is reflected on the user terminal, shortening the waiting time for the patient at the hospital. However, it is possible to improve the efficiency of medical examinations on the hospital side.

Further, in the regional medical comprehensive reception system according to the embodiment of the present invention, when the symptom of a family member is input from the user terminal, the reception server can refer to the hospital information based on the current time and the symptom and receive a medical examination. The hospitals are selected, the recommended hospitals are ranked according to the user's recommended conditions and the location information of the user terminal, the reception information about the hospital is provided to the user terminal, and the consultation reception process from the user terminal is performed. It is possible to recommend the most suitable hospital for users who wish to receive a medical examination.

[This system: Fig. 1]
The regional medical comprehensive reception system according to the embodiment of the present invention will be described with reference to FIG. FIG. 1 is a block diagram of a regional medical comprehensive reception system according to an embodiment of the present invention.
In the regional medical comprehensive reception system (this system) according to the embodiment of the present invention, as shown in FIG. 1, the reception server 1, the reception terminal 21, the medical examination terminal 22, and the user terminal 31 are connected via the Internet 5. Is connected.

Further, the reception server 1 is connected to the hospital database (hospital DB) 2, the reception database (reception DB) 3, and the user database (user DB) 4.
In FIG. 1, for simplification of explanation, the reception terminal 21, the medical examination terminal 22, and the user terminal 31 on the hospital side are drawn one by one, but in an actual system, a plurality of terminals are connected to the Internet 5. It is a thing.
Further, in order to make the explanation easier to understand, the hospital DB2, the reception DB3, and the user DB4 will be described separately, but the data of each DB may be managed by one database, and the data of each DB is stored in the reception server 1. It may be stored in the part 12.

[Each part of this system]
Each part of this system will be described in detail.
[Reception terminal 21]
The reception terminal 21 is a terminal used for reception in a hospital, and displays information on the reception status delivered from the reception server 1 and also displays information such as symptoms of the patient when a patient who has received a medical examination visits the hospital. Input and send to reception server 1.
The reception terminal 21 is assumed to be a tablet terminal, but may be a notebook-type or desktop-type computer connected to the network by wire or wirelessly.

[Medical examination terminal 22]
The medical examination terminal 22 is a terminal used by a doctor in the hospital, and displays the reception status information delivered from the reception server 1, inputs the medical examination status information, and transmits the information to the reception server 1.
The examination terminal 22 is assumed to be a tablet terminal, but may be a notebook-type or desktop-type computer connected to the network by wire or wirelessly.

[User terminal 31]
The user terminal 31 accepts medical examinations by a plurality of members of the family on one terminal. The user terminal 31 starts an application (application) downloaded to the user terminal 31 to access the reception server 1 and accepts medical examinations at a hospital. Display the situation and accept the consultation. Although the reception server 1 is accessed by starting the application, the website of the reception server 1 may be accessed by using a Web browser, and the medical examination may be accepted on that screen.

In addition, the user terminal 31 displays the reception status (progress status) of the received family members, and receives a call mail from the reception server 1 when the consultation start time (visit reception time) is approaching. Here, the visit reception time is notified by a call mail, but a push-type screen notification, SMS (Short Message Service), and a communication tool (communication application) may be used in addition to the mail.
Although the user terminal 31 is assumed to be a smartphone, it may be a mobile phone, a tablet terminal, or a notebook or desktop computer connected to a network by wire or wirelessly.

[Reception server 1]
The reception server 1 is a computer, which includes a control unit 11, a storage unit 12, and an interface unit 13, and the control unit 11 executes a processing program stored in the storage unit 12 to realize the following processing. Is.
Further, the interface unit 13 is connected to the Internet 5, and the hospital DB2, the reception DB3, and the user DB4 are connected to each other.

The hospital DB2 stores hospital information, and stores not only hospital information of hospitals that can receive medical examinations by this system but also hospital information of hospitals that cannot receive medical examinations by this system.
The hospital information includes information such as the hospital name, address, clinical department, available days and hours of consultation.

The reception DB 3 stores reception information of hospitals that can receive medical examinations by this system, and is updated at any time by information input from the reception terminal 21, the medical examination terminal 22, and the user terminal 31.
The reception information is associated with the user ID (user identifier) of the family member who received the medical examination and the hospital ID (hospital identifier) of the hospital who wishes to receive the medical examination. When accepting in a time frame, the day and time zone of that time frame are stored.
In addition, as the reception status, the number of people waiting at the hospital and the waiting time may be included in the reception information and updated as needed.

The user DB 4 stores user information for using this system, and each time a medical examination is received, the history of the user's medical examination reception is also stored.
The user information includes the name, gender, address, date of birth, e-mail address, medical examination ticket information, family hospital information, family member name, gender, date of birth, and medical examination ticket of the user who uses the user terminal 31. Information such as information and family hospital information is included. The user and family members are managed by the user ID.
In addition, the history information of the user's medical examination reception includes information such as the medical examination reception, the date and time of the medical examination, the hospital where the medical examination was performed, the time required for the medical examination, and the symptoms. The history information is based on the information input from the user terminal 31, the reception terminal 21, and the medical examination terminal 22.

The reception server 1 stores and manages the reception status information (reception information) of the consultation in the reception DB 3 based on the hospital information stored in the hospital DB 2 and the input information from the reception terminal 21 and the consultation terminal 22 on the hospital side. , The reception information is provided to the accessed user terminal 31.

Further, when the medical examination is received from the user terminal 31, the reception server 1 stores and manages the reception information in the reception DB 3 and distributes the reception information to the reception terminal 21 and the medical examination terminal 22. The reception server 1 may not deliver the reception information, but the reception terminal 21 and the examination terminal 22 may periodically access the reception server 1 to acquire the reception information related to the hospital.

In addition, the reception server 1 has a hospital recommendation function, and when information such as a family member's symptom is input from the user terminal 31, the position information of the user terminal 31 is acquired, and the current time information and the family member's information are obtained. Based on the symptoms, etc., the hospitals that can be examined are extracted from the hospital DB2, the recommended hospitals are ranked according to the location information and the conditions of the family members (conditions for recommendation) stored in the user DB4, and the reception DB3 The reception information of the hospital is provided to the user terminal 31 with reference to.

Here, the reception information is provided to the user terminal 31 for the hospital that performs the reception processing in this system, but the hospital information is provided to the user terminal 31 for the hospital that does not perform the reception processing in this system.
Then, the user terminal 31 can shift from the provided reception information to the reception processing.
The detailed processing of hospital recommendations will be described later.

[Processing content]
[Display screen of user terminal 31: FIGS. 2 to 6]
Next, the display screen of the user terminal 31 of this system will be described with reference to FIGS. 2 to 6. FIG. 2 is an explanatory diagram showing a display example of the top screen of the user terminal, FIG. 3 is an explanatory diagram showing a reception status screen of the user terminal, and FIG. 4 is an explanatory diagram showing a family member selection screen of the user terminal. FIG. 5 is an explanatory diagram showing a symptom input screen of a user terminal, and FIG. 6 is an explanatory diagram showing a hospital recommendation screen of the user terminal.

[Top screen: Fig. 2]
Here, the user terminal 31 assumes the screen of a smartphone, and when the application of this system installed on the user terminal 31 is started, the top screen as shown in FIG. 2 is displayed.
As described above, the top screen may be displayed by accessing the menu page with an Internet browser instead of starting the application.

[Reception status display processing: Figures 2 and 3]
On the top screen of FIG. 2, "reception status", "search by hospital", and "search by symptomatology" can be selected, and when "reception status" is selected, the reception status screen as shown in FIG. 3 is displayed. .. On the reception status screen, information on the reception of family members is displayed.
In addition, although the reception status screen is displayed by selecting "Reception status" from the top screen, if the family members have already received the reception status, the summary of the reception status of the family can be displayed on the top screen. Good.

That is, when the data instructing the "reception status" is transmitted from the user terminal 31 to the reception server 1, the reception server 1 refers to the user DB 4 and sets the user ID of the family member based on the user ID of the user terminal 31. The reception information corresponding to those user IDs is acquired by referring to the reception DB 3, and is transmitted to the user terminal 31 so that the user terminal 31 displays a list of reception statuses of family members.

[Process to search from hospital: Fig. 4]
In addition, when "Search by hospital" is selected on the top screen, the family member selection screen as shown in FIG. 4 is displayed, and when the corresponding family member is selected, the member's family hospital and medical examination have been performed. A list of hospitals is displayed, and if you select a hospital from the list, you can receive medical examinations at the hospital.
However, this system may display a list of hospitals that cannot accept medical examinations. In that case, even if you select a hospital, you cannot accept medical examinations.

That is, when the data instructing "search from hospital" is transmitted from the user terminal 31 to the reception server 1 and the information of the selected family member (family member user ID: family member ID) is transmitted, the reception server 1 is sent. , Refer to the user information and history information of the user DB4, acquire the information of the family hospital and the hospital that has visited the hospital based on the family member ID, send it to the user terminal 31, and send the list of hospitals to the user terminal 31. Is displayed.

[Process to search by symptomatism: Fig. 5]
Next, when "Search by symptom" is selected from the top screen, the family member selection screen of FIG. 4 is also displayed, and when a specific family member is selected, the symptom input screen as shown in FIG. 5 is displayed. Is displayed.
On the symptom input screen, a list of symptoms with a high probability of being affected from the medical history of the selected family member can be displayed, and symptoms not displayed in the list can be arbitrarily entered in the "(Other)" field. It has become like.

That is, when the data instructing "search by symptom" is transmitted from the user terminal 31 to the reception server 1 and the selected family member ID is transmitted, the reception server 1 refers to the user information and history information of the user DB 4. , A plurality of symptom information having a high probability of being applicable is acquired based on the family member ID and transmitted to the user terminal 31 to display a list of symptoms on the user terminal 31.

[Hospital recommendation screen: Fig. 6]
Next, when a symptom is input from the symptom input screen, the hospital corresponding to the symptom that can be accepted from the current time is selected according to the position of the user terminal 31, the distance to the hospital, and the conditions set by the user. , As shown in the hospital recommendation screen of FIG. 6, a list of recommended hospitals is displayed in the recommended order.

Then, on the hospital recommendation screen, for hospitals that can be accepted by this system, the hospital name, waiting time, presence or absence of a medical examination ticket (whether or not you have a medical examination ticket), etc. are displayed, and reception is performed by this system. For hospitals that cannot be processed, the hospital name, information indicating that the patient is undergoing medical examination, etc. are displayed.

In FIG. 6, Hospital A shows a hospital that accepts and processes medical examinations in order by this system, and is currently waiting for 40 minutes, and family members have a medical examination ticket. The asterisk indicates your hospital.
In addition, Hospital B indicates a hospital that does not perform reception processing in this system. However, it has been shown that he is currently undergoing medical examination.
In addition, Hospital C indicates a hospital that accepts and processes medical examinations in a time frame with this system, and indicates that it can be accepted after 30 minutes.

That is, when the symptom information is transmitted from the user terminal 31, the reception server 1 refers to the hospital DB2 and examines at the current time, and can respond to the symptom and is accessed from all the user terminals 31 in this system. The hospital information that is frequently used is extracted, and according to the conditions set by the user with reference to the user DB4, the appropriate hospitals for the family members are selected and ranked according to the length of the distance from the position information of the user terminal 31 to the hospital. It is attached and provided to the user terminal 31, and the hospital recommendation screen is displayed on the user terminal 31.

Therefore, in this system, hospitals that are popular among all users and can be handled are extracted, so that it is highly reliable, and it is recommended according to the user's distance and other conditions, so it is highly convenient for the user. Become.
Furthermore, in this system, information necessary for reception (waiting time, available time, consultation, etc.) is displayed so that reception information can be displayed and consultation reception processing can be performed from the hospital recommendation screen instead of simply displaying hospital information. ) Is provided.

[Usage screen of user terminal 31: FIGS. 7 to 9]
The usage screen of the user terminal 31 will be described with reference to FIGS. 7 to 9. FIG. 7 is an explanatory diagram showing a usage screen when the user terminal is a smartphone, FIG. 8 is an explanatory diagram showing a usage screen when the user terminal is a mobile phone, and FIG. 9 is an explanatory diagram showing a usage screen when the user terminal is a personal computer. It is explanatory drawing which shows the use screen in the case of (PC).

In FIGS. 7 to 9, ○ Yamaichirou has already been accepted, and the other two are ready to accept. On the screen, the reception status, visit reception time, doctor in charge, number of people waiting, and waiting time are displayed. "I will see you soon." Means that the examination will start immediately, but if you have time to spare, instead of that, "current waiting time ○ people, waiting time △ minutes" It may be displayed.

Specifically, when the reception server 1 is accessed from the user terminal 31 regarding the consultation reception, the reception server 1 refers to the reception DB 3, acquires the reception information corresponding to the corresponding user ID, and provides the reception information to the user terminal 31. To do. In this case, the reception server 1 may acquire the hospital information corresponding to the reception information from the hospital DB 2 and also provide the hospital information.
It is possible to add family members from the screens shown in FIGS. 7 to 9. If the additional registration process is performed, the reception server 1 additionally registers a new family member in the user DB 4 in relation to the user ID.

[Medical examination reception process on the user terminal 31: FIG. 10]
The medical examination reception process (simply "reception process") on the user terminal 31 will be described with reference to FIG. FIG. 10 is an explanatory diagram of a display screen showing a transition of reception processing on the user terminal.
At the set reception time, the user terminal 31 can start online reception, and as shown in FIG. 10A, the reception status of a specific hospital is displayed, and when "Receiving" is tapped, the figure is shown. The screen shifts to the reception screen of 10 (b). In FIG. 10B, the family members to be accepted are set, and the reception divisions for morning and afternoon are set. The reception categories for morning and afternoon are individual settings for each hospital, and any category can be registered depending on the settings.

When you tap the "Accept with this content" button, the screen shifts to the waiting screen shown in FIG. 10 (c). As a waiting time (approximate), for example, "5 more people to yourself / about 28 minutes" is displayed.
In addition, if a call mail is set by specifying a specific time such as 10 minutes before the time when the patient actually wants to come to the hospital (visit reception time), the user terminal 31 is sent from the reception server 1 10 minutes before the visit reception time. You can receive ringing mail.
The visit reception time varies depending on the actual medical examination status of other patients, and a call mail is sent from the reception server 1 based on the latest visit reception time.

[Display screen of reception terminal 21: FIG. 11]
Next, the display screen of the reception terminal 21 will be described with reference to FIG. FIG. 11 is an explanatory diagram showing a display screen of the reception terminal.
As shown in FIG. 11, the display screen of the reception terminal 21 inputs the status of the patient who visited the hospital at the reception desk, and in the "examination classification", for example, the degree of severity of the symptom is A (severe), B. Enter in (moderate) and C (mild).
In the reception server 1, this input calculates a longer consultation time than the standard consultation time for the classification with severe symptoms, and calculates a shorter consultation time than the standard consultation time for the classification with mild symptoms. , Reflected in the waiting time. For example, if the classification is A, it is set to 5 minutes, if it is B, it is set to 3 minutes, and if it is C, it is set to 1 minute. This time allocation can be arbitrarily set according to the medical examination contents for each hospital.

The information input in the reception terminal 21 is transmitted to the reception server 1, the reception DB 3 is updated, and the information is reflected (provided) in the examination terminal 22 and the user terminal 31.
Therefore, the waiting time is reflected in the waiting time of the user terminal 31 and the examination terminal 22.
Further, the information input in "Details" in "Symptomatology" of the reception terminal 21 is reflected in the examination terminal 22.
In addition, by clicking the button A of "Addition of visit frame", the patients who have visited the hospital directly can be registered in the order list, and the patients who wish to be examined can be centrally managed.

[Display screen of examination terminal 22: FIG. 12]
Next, the display screen of the medical examination terminal 22 will be described with reference to FIG. FIG. 12 is an explanatory diagram showing a display screen of the medical examination terminal.
As shown in FIG. 12, the display screen of the medical examination terminal 22 displays the medical examination status, and displays the "reception number", "name", "symptom", "classification", and "waiting time" of the patient who visited the hospital. Then, when the examination is completed, the "End of examination" button is tapped on the screen of FIG.
In hospitals that use the option to link with the electronic medical record, the end of the examination is automatically terminated by the data from the electronic medical record, so tapping the "End examination" button on the examination terminal 22 It becomes unnecessary.

The classification is set to 3 levels, but may be 5 levels.
The “completion of medical examination” and other information in the medical examination terminal 33 are transmitted to the reception server 1, the reception DB 3 is updated, and the information is reflected in the reception terminal 21 and the user terminal 31.

[Processing means on reception server 1]
The function realization means realized by executing the processing program in the control unit 11 of the reception server 1 includes reception information providing means, reception information registration means, reception information changing means, reception information confirmation means, recomment means, and the like. is there. Hereinafter, each means will be described.

When a hospital is selected from the user terminal 31, the reception information providing means provides the user terminal 31 as reception information with reference to the reception DB 3 regarding the reception status of the hospital.
The reception information registration means registers the information of the medical examination reception in the reception information of the reception DB 3 and transmits the reception information to the reception terminal 21 and the medical examination terminal 22 when the medical examination is received from the user terminal 31. Is.

When the reception information changing means receives the information of the visiting patient from the reception terminal 21 in the hospital, the reception information of the reception DB 3 is changed based on the information (user ID) of the visiting patient.
When the reception confirmation process is performed from the user terminal 31, the reception information confirmation means provides the user terminal 31 with the reception information changed by the reception information changing means.

When the recommendation means receives the symptom information and the position information of the user terminal 31 from the user terminal 31, the recommendation means extracts a hospital that can handle the symptom information based on the time information and the hospital information stored in the hospital DB2, and locates the hospital. The recommended hospitals are ranked based on the information, and the reception information of the hospital is acquired from the reception DB 3 and provided to the user terminal 31.

In addition, the recommendation means ranks the recommended hospitals based on the conditions for recommending hospitals from the user terminal, and ranks the recommended hospitals with reference to the patient history information.

[Processing flow: FIGS. 13 to 15]
The processing flow in this system will be described with reference to FIGS. 13 to 15. FIG. 13 is a flowchart showing a process of searching from symptoms on the user terminal, FIG. 14 is a flowchart showing a hospital recommendation process on the reception server, and FIG. 15 is a flowchart showing a medical examination reception process on the reception server. Is.

[Processing flow for searching from symptoms on the user terminal 31: FIG. 13]
The process of searching from the symptoms on the user terminal 31 will be described with reference to FIG.
The user terminal 31 executes a processing program (application) by the control unit, and transmits data instructing "search by symptom" from the top screen, the user ID of the user terminal 31, and the location information to the reception server 1 (S1). .. Then, the user terminal 31 displays a list of family members received from the reception server 1 on the family member selection screen (S2).

When a family member is selected on the family member selection screen, the user terminal 31 transmits the family member ID (user ID) of the selected family member to the reception server 1 (S3).
A user ID is assigned to the family members. However, for the sake of clarity, the user ID of the family member will be referred to as the "family member ID".

Next, the user terminal 31 displays a list of symptoms of the selected family member received from the reception server 1 as a symptom input screen (S4). The user terminal 31 transmits the symptom information of the family member input on the symptom input screen to the reception server 1 (S5).
Then, the user terminal 31 displays the hospital recommendation screen received from the reception server 1 (S6). On the hospital recommendation screen, the waiting time at the hospital, the available time, etc. are displayed so that the reception process can be performed. This completes the process of searching by symptomatism, but after that, the process shifts to the medical examination reception process of this system.

[Hospital recommendation processing flow on reception server 1: FIG. 14]
Next, the hospital recommendation process on the reception server 1 will be described with reference to FIG.
As shown in FIG. 14, the reception server 1 receives the instruction data of "search by symptom", the user ID of the user terminal 31, and the location information from the user terminal 31 (S11).
Then, the reception server 1 acquires the family member information corresponding to the user ID from the user DB 4 and transmits (replies) to the user terminal 31 (S12).

Next, the reception server 1 receives the user ID of the selected family member from the user terminal 31 (S13), refers to the user DB 4, and provides information related to the symptom of the user ID of the selected family member (symptom-related). Information) is acquired and transmitted to the user terminal 31 (S14).
When the reception server 1 performs the medical examination reception process from the user terminal 31, the reception server 1 stores the information related to the symptom of the family member input from the user terminal 31 in the reception DB 3 and also in the user DB 4. It is used in hospital recommendation processing.

Then, when the reception server 1 receives the symptom information specified corresponding to the user ID of the family member from the user terminal 31 (S15), the reception server 1 can search the hospital DB2 from the current time and the symptom information and respond (examination is possible). Hospitals are extracted. Then, the user DB4 is referred to, the conditions (recommended conditions) for the recommendation of the user are acquired, and the recommended hospitals are ranked according to the recommended conditions and the location information.

Further, the reception server 1 refers to the reception DB 3, acquires reception information regarding the ranked hospitals, generates hospital recommendation information based on the reception information, and transmits the hospital recommendation information to the user terminal 31 (S16).
Here, the recommended condition is a condition set by the user of the user terminal 31, for example, within a radius of 2 km from the position of the user terminal 31, such as a hospital where a family member has consulted.

The hospital recommendation information is the recommended hospital list information shown in FIG.
The hospital recommendation process is completed in the process S16, but after that, the hospital is selected from the hospital list of the hospital recommendation information and the medical examination reception process is performed.

[Medical examination reception processing flow on reception server 1: FIG. 15]
Next, the reception process on the reception server 1 will be described with reference to FIG.
As shown in FIG. 15, the reception server 1 determines whether or not the reception information in the reception DB 3 has been updated by the information input from the reception terminal 21 or the examination terminal 22 (S21).

When the content of the reception DB 3 is updated (in the case of Yes), then it is determined whether or not the examination of the user has been completed (S22). When the examination of the user is completed (in the case of Yes), the process is terminated. If the user's examination has not been completed (No), the hospital information that can be accepted is updated (S23). Then, the reception server 1 provides hospital information that can be received by the accessing user terminal 31 (S24). Here, the "acceptable hospital information" is the information of the hospital list as shown in FIG. However, in FIG. 6, among the hospital information that can be accepted, the recommended hospital information is displayed.

If the reception information is not updated in the determination process S21 (No), the process proceeds to the process S24.
Then, the reception server 1 determines whether or not the medical examination reception has been received from the user terminal 31 or the medical examination terminal 22 (S25), and when the medical examination reception is received (in the case of Yes), the reception DB 3 is updated and the user terminal is used. The reception information updated in 31 is transmitted (S27). Here, the medical examination reception from the medical examination terminal 22 is a case where the doctor of the hospital introduces another hospital and accepts the medical examination to the other hospital.

Further, the reception server 1 updates the hospital information that can be accepted in the reception DB 3 based on the updated reception information (S28). For example, if the reception process is performed at a specific hospital and today's reception is full, that hospital will not be entered as a hospital that can accept reception.
Further, when the medical examination reception is not received in the determination process S25 (No), the user of the accessing user terminal 31 determines whether or not the medical examination is being accepted (S26), and if it is not being accepted (S26). (In the case of No), the process returns to process S21. If it is being accepted in the determination process S26 (in the case of Yes), the process proceeds to the process S29.

Next, the reception server 1 determines whether or not the user who is accepting the visit is before the set time of the visit reception time (consultation reception time) (S29), and when the set time before the visit reception time has elapsed. In (in the case of Yes), a call mail is sent to the corresponding user terminal 31 (S30), and if the set time before the visit reception time has not passed (in the case of No), the process returns to process S21.
As for the call mail, as described above, a notification means other than the mail such as screen notification, SMS, and communication application may be used.
Further, the set time can be arbitrarily set by the user and is stored in the user DB 4, and is set in the reception DB 3 for each user ID at the time of the medical examination reception process.

[Application example of medical examination reception processing]
Although the medical examination reception process has been described with reference to FIGS. 2 to 10, application examples of the medical examination reception process will be described with reference to FIGS. 16 to 22. 16 is a flowchart showing a medical examination reception process in an application example, FIG. 17 is a diagram of a hospital search method selection screen, FIG. 18 is a diagram of a medical examination department selection screen, and FIG. 19 is a hospital search. FIG. 20 is a view of a result display screen, FIG. 20 is a view of a menu screen, FIG. 21 is a view of a recently visited hospital display screen, and FIG. 22 is a view of a consultation card display screen.
The display screens of FIGS. 17 to 22 are merely examples of application examples of the medical examination reception process, and the design and the like may be changed.

The feature of the application example of the medical examination reception process is that the search for the hospital, the medical examination reception, and the subsequent notification can be performed in a chat format, and on the application screen of this system, when the medical examination reception is performed, the reception is received. The vote (reception card) is always displayed at the top, and the number of people waiting for the reception slip and the estimated waiting time are updated. As a result, the user can easily receive the medical examination, and the time until the medical examination can be meaningfully utilized by the reception slip that is always displayed.

[Medical examination reception processing flow of application example: Fig. 16]
As shown in FIG. 16, the medical examination reception process of the application example displays a login screen when the reception server 1 starts the application of this system on the user terminal 31 (S31).
On the login screen, the user ID (for example, email address) and password are entered, and if the user is registered and the login information is retained in the application, the user ID is displayed on the login screen. It becomes.

On this login screen, whether or not the user has been registered is selected (S32), and if the user has not been registered (if No), "new registration" is selected, and the reception server 1 shifts to the user registration process. (S33).
In the user registration process, the user ID and password are set. In this user registration process, the user's name, gender, date of birth, address, and telephone number may be input.

When the user registration process is completed in the process S33, the reception server 1 displays a screen for selecting a hospital search method on the display unit of the user terminal 31 (S34).
The selection of the hospital search method, the selection of the consultation department described below, and the processing of displaying the hospital search results are executed by the recommendation means.

[Hospital search method selection screen: Fig. 17]
Here, the hospital search method selection screen will be described with reference to FIG.
In the application example, the reception process is in a chat format, a message from this system (reception server 1) is displayed on the left side of the display screen, and a user input message is displayed on the right side of the display screen. In FIG. 17, only the message from this system is displayed.
As shown in Fig. 17, messages from this system such as "Thank you for registering.""Select a hospital and enter the name of the person to be examined will issue a reception slip." It will be displayed and the hospital search method will be displayed.

As a hospital search method, "search by current location", "search by route", "search by city, ward, town or village", "search by past history", etc. can be selected. The current location is displayed based on the GPS (Global Positioning System) position information, and even when selecting a route or city, the station or city is based on the GPS position information. The town / village name may be specified and displayed.

When the hospital search method is selected in the process S34 of FIG. 16, the reception server 1 displays a screen for selecting the department to be examined on the display unit of the user terminal 31 (S35).
[Consultation department selection screen: Fig. 18]
Here, a screen for selecting a department to be examined will be described with reference to FIG.
FIG. 18 shows an example in which the method of searching at the current location is selected and the selection items of the department to be examined are displayed.

The departments to be examined are "Internal Medicine", "Surgery", "Dermatology", "Otorhinolaryngology", "Obstetrics and Gynecology", and "Others". ing. In addition, you may select "Other" so that you can enter arbitrary characters and select the hospital to visit.

When the department to be examined is selected in the process 35 of FIG. 16, the reception server 1 displays the hospital search result on the display unit of the user terminal 31 (S36).
[Hospital search result display screen: Fig. 19]
Here, the display screen of the hospital search result will be described with reference to FIG.
In the example of FIG. 19, the message "3 hospitals were found" is displayed at the top of the screen, and the information of the searched hospitals is arranged side by side. Swipe horizontally to other hospitals. Display information about.

For hospital information, the hospital name, consultation time, number of people waiting, and estimated waiting time are displayed, and there are "AM" and "PM" selection buttons below the estimated waiting time, and in FIG. 19, the morning information is displayed. ing. When "afternoon" is selected with the selection button, the consultation hours in the afternoon are displayed.
In addition, there is an information (detailed information) button (i button) with the letter "i" circled next to the hospital name, and when you press that button, the hospital's address, telephone number, medical treatment date, and closed visits. The date etc. are displayed.

On the hospital search result screen, hospitals that are not participating (membered) in this system are also displayed. In that case, the hospital name and consultation time are displayed, and the number of people waiting and the estimated waiting time are not displayed.
When a hospital participating in this system is selected from the hospital search result, the reception server 1 shifts to the process S42. In the case of a hospital that does not participate in this system, detailed information can be referred to, but it cannot be selected and the process will be terminated.

Further, if the user has already been registered in the process S32 of FIG. 16 (in the case of Yes), the reception server 1 displays the menu screen on the display unit of the user terminal 31 (S37).
[Menu screen: Fig. 20]
Here, the menu screen will be described with reference to FIG.
As shown in FIG. 20, on the menu screen, there are selection buttons for "consultation reception", "recently visited hospital", "family registration", "account setting", and "notification", and further, a "logout" button is provided.

When the "Consultation reception" selection button is pressed, the current reception status of yourself and your family's hospital is displayed.
When the "Recently visited hospital" selection button is pressed, information on the recently visited hospital is displayed. The hospitals that have been accepted for consultation from the reception reservation screen of this system are automatically registered in the hospitals that have recently been examined. Information on recently visited hospitals can be deleted or edited for convenience.

When the "Family registration" selection button is pressed, a screen for entering family information is displayed, the name is registered, and attributes such as date of birth and gender are also registered. News may be distributed from the hospitals participating in this system based on the information of the attributes.
When the "Account Settings" selection button is pressed, a screen for editing the user account is displayed, and the user account can be edited.
When the "Notification" selection button is pressed, a notification from the management company of this system is displayed.

In the menu screen displayed in the process S37 of FIG. 16, the reception server 1 determines whether or not the item of "recently visited hospital" is selected (S38), and the item of "recently visited hospital" is selected. (In the case of Yes), a list of recently visited hospitals is displayed on the display unit of the user terminal 31 (S39). The list of hospitals is displayed in chronological order in order of the date and time of consultation.
The reason for determining whether or not the item "Recently visited hospital" is selected on the menu screen is that when the item is selected, the hospital search and further consultation reception processing proceed.

[Recently visited hospital display screen: Fig. 21]
Here, the hospital display screen recently visited will be described with reference to FIG.
As shown in FIG. 21, a list of recently visited hospitals is displayed, and when a hospital is selected from the list, hospital information as shown in FIG. 19 is displayed so that consultation reception processing can be performed from that screen. It has become.

In FIG. 21, four hospitals are displayed as the hospitals that have recently visited. This list of hospitals can be edited, and hospitals that you don't go to often can be deleted from the list.
In addition, the heart mark represents a family doctor and is set by the user. In the list of hospitals, the hospital with the heart symbol may be displayed with priority.

When the item of "recently visited hospital" is not selected in the determination process S38 of FIG. 16 (in the case of No), the reception server 1 performs processing related to other selected items (S40).
Then, the reception server 1 determines whether or not a hospital is selected from the hospitals displayed in FIG. 21 (S41), and if not selected (No), proceeds to processing S34 and searches for a hospital. Display the method selection screen.
When a hospital is selected from the displayed hospitals (in the case of Yes), the process proceeds to process S42.

When the hospital is selected by the process S36 or the process S41, the reception server 1 registers the next person to be examined (S42). If you have already registered as a family member, you can select from the list of family members. In addition, when the name of the person to be examined is entered, it can be automatically added to the list of family registrations, improving convenience.

When the name of the person to be examined is registered, the reception server 1 inquires about the notification timing in a chat format and sets the notification timing (S43). The timing of notification can be selected from candidates such as "15 minutes before" and "30 minutes before". Further, the user may be able to input and set an arbitrary time, which may be used as the notification timing.
The timing of the notification is set based on the time that the hospital to be examined wants to visit, and how many minutes before that time.

When the notification timing is set, the reception server 1 issues a consultation slip (consultation card) (S44). The reception information confirmation means will issue the consultation card.
[Consultation card display screen: Fig. 22]
Here, the consultation card display screen will be described with reference to FIG. 22.
As shown in FIG. 22, on the display screen of the user terminal 31, the background color of the hospital information in FIG. 19 is changed, and it is displayed in an easy-to-understand manner that the medical examination reception is completed. In FIG. 22, since the background color is black and white, the change of the background color is not drawn, but it is conceivable to change the background color from white to green.

Then, on the consultation card, the consultation time, the number of people waiting (order), and the predicted waiting time are displayed on the upper side, and the hospital name, the name of the person to be examined, and the notification timing are displayed on the lower side. Next to the hospital name, there is an i button, and when you press it, detailed information about the hospital is displayed. The background color may be changed only for the upper part.

After the consultation card is issued, the consultation card is always displayed on the upper side of the screen, and the chat-style message is displayed on the lower side of the consultation card, for example. That is, the consultation card is always displayed on the front of the screen.
In FIG. 22, a message when it is time to receive a medical examination is displayed on the lower side of the medical examination card.
The fact that the consultation card is displayed on the front of the screen while the application of this system is running is realized by the processing of the reception information confirmation means and the reception information change means.

In addition, the consultation card is updated (updated) based on the consultation status data from the reception server 1 of this system after the ticket is issued, and the number of people waiting and the estimated waiting time are changed. Therefore, the predicted waiting time at the time of ticketing does not match the actual waiting time, but the predicted waiting time displayed at the notification timing is a fairly accurate time, and even if the person who receives the examination goes to the hospital, he / she will have to wait for a long time. There is no such thing.
As described above, in the application example, the medical treatment reception process is performed.

[Effect of Embodiment]
According to this system, the reception server 1 provides the medical examination reception status of a plurality of hospitals in a specific area to the user terminal 31 who wishes to receive a medical examination, and when the medical examination is received from the user terminal 31, the hospital side. When the reception information is reflected on the reception terminal 21, the reception status and the examination status (examination classification) are input on the reception terminal 21 on the hospital side, and the end of the examination is input on the examination terminal 22, the waiting time and the like are input to the user terminal 31. Since it reflects the reception status, it has the effect of shortening the waiting time for patients in the hospital and improving the efficiency of medical examinations on the hospital side.

Further, according to this system, when the symptom of a family member is input from the user terminal 31, the reception server 1 can refer to the hospital information of the hospital DB2 based on the current time and the symptom and receive a medical examination (acceptable). Hospitals are selected, and the recommended hospitals are ranked according to the recommended conditions of the user in the user DB4 and the location information of the user terminal 31, the consultation reception status in the reception DB3 is referred to for the hospital, and the receptions of those hospitals are performed. Since the information is provided to the user terminal 31 so that the medical examination reception can be processed from the user terminal 31, there is an effect that the most suitable hospital can be recommended to the user who wants to receive the medical examination.

The present invention shortens the waiting time of a patient in a hospital by providing the user terminal with the reception status and the consultation status on the hospital side when receiving and confirming the consultation from the user terminal for a plurality of hospitals in the area. However, it is suitable for a comprehensive community medical reception system and its program that can improve the efficiency of medical examinations on the hospital side.

1 ... Reception server, 2 ... Hospital database (DB), 3 ... Reception database (DB), 4 ... User database (DB), 5 ... Internet, 11 ... Control unit, 12 ... Storage unit, 13 ... Interface unit, 21 ... Reception terminal, 22 ... Medical examination terminal, 31 ... User terminal

Claims (10)

When accepting medical examinations and checking the reception status of multiple hospitals in a specific area from a user terminal via a network, information indicating whether or not medical examinations can be accepted and waiting for medical examinations are based on the reception information of the hospitals. It is a regional medical comprehensive reception system having a reception server that provides time information as reception status information to the user terminal.
The reception server and the reception terminal on the hospital side are connected to the network,
The reception server provides hospital information about a plurality of hospitals in the specific area to the user terminal, and when specific hospital information is selected from the provided plurality of hospital information by the user terminal, the hospital is concerned. The reception information providing means for providing the reception status information about the user terminal to the user terminal, and
When a medical examination is received from the user terminal for the hospital, the reception information registration means for registering the patient information of the medical examination reception and the order of the reception in the reception information and providing the reception information to the reception terminal. When,
When the information of the visiting patient is received from the reception terminal in the hospital, the reception information is changed based on the information of the visiting patient and the reception status information is updated based on the changed reception information. Means of change and
When the process of confirming the reception status of the patient who has received the medical examination from the user terminal is performed, the reception information that provides the user terminal with the reception status information regarding the patient updated by the reception information changing means. possess the confirmation means,
The reception status information regarding the patient includes a waiting time for a medical examination of a family member who is receiving a medical examination from the user terminal.
When the reception information changing means in the reception server receives the symptom information of the patient who visited the hospital from the reception terminal, the consultation time is obtained according to the symptom information, and the consultation time is reflected in the waiting time of the family member. A comprehensive regional medical reception system characterized in that the information on the reception status is changed. A medical examination terminal on the hospital side is connected to the network,
The medical examination terminal sends information on the completion of the medical examination of the visiting patient to the reception server, and then
The reception information registration means on the reception server provides reception information to the medical examination terminal.
When the reception information changing means receives the information on the end of the examination of the visiting patient from the examination terminal, the reception information is changed based on the information on the end of the examination of the visiting patient, and the reception status is changed based on the changed reception information. regional medical general reception system according to claim 1 Symbol placement and updates the information. The reception server stores and manages the history information of patients who have received medical examinations at multiple hospitals in a specific area.
Regional Medical general reception of claim 1 or 2 Symbol mounting and having a recommendation means for providing information reception status of the hospital in which the patient by reference to the history information of the patient has ever visited a user terminal system. The regional medical comprehensive reception system according to any one of claims 1 to 3 , wherein the reception status information includes the number of people waiting. The regional medical comprehensive reception system according to any one of claims 1 to 4 , wherein the reception server issues a reception slip and displays it on the display unit of the user terminal when a medical examination is received. When accepting medical examinations and checking the reception status of multiple hospitals in a specific area from a user terminal via a network, information indicating whether or not medical examinations can be accepted and waiting for medical examinations are based on the reception information of the hospitals. It is a reception server program in the regional medical comprehensive reception system that provides time information as reception status information to the user terminal.
The reception server
When hospital information about a plurality of hospitals in the specific area is provided to the user terminal and specific hospital information is selected from the provided plurality of hospital information by the user terminal, the reception status of the hospital is changed. Reception information providing means for providing information to the user terminal and
When a medical examination is received from the user terminal for the hospital, the patient information of the medical examination reception and the order of the medical examination reception are registered in the reception information, and the reception is made to the reception terminal on the hospital side connected to the network. Reception information registration means to provide information and
When the information of the visiting patient is received from the reception terminal in the hospital, the reception information is changed based on the information of the visiting patient and the reception status information is updated based on the changed reception information. Means of change and
When the process of confirming the reception status of the patient who has received the medical examination from the user terminal is performed, the reception information that provides the user terminal with the reception status information regarding the patient updated by the reception information changing means. It functions as a confirmation means,
The reception status information regarding the patient includes a waiting time for a medical examination of a family member who is receiving a medical examination from the user terminal.
When the reception information changing means in the reception server receives the symptom information of the patient who visited the hospital from the reception terminal, the consultation time is obtained according to the symptom information, and the consultation time is reflected in the waiting time of the family member. A program characterized by changing the reception status information. The reception information registration means on the reception server provides reception information to the medical examination terminal on the hospital side connected to the network.
When the reception information changing means receives the information on the end of the examination of the visiting patient from the examination terminal, the reception information is changed based on the information on the end of the examination of the visiting patient, and the reception status is changed based on the changed reception information. 6. The program according to claim 6, wherein the information of the above is updated. Reception server,
It is characterized by functioning as a recommendation means to provide the user terminal with information on the reception status of hospitals that the patient has visited by referring to the history information of patients who have received medical examinations at multiple hospitals in a specific area. The program according to claim 6 or 7. The program according to any one of claims 6 to 8 , wherein the reception status information includes the number of people waiting. The program according to any one of claims 6 to 9 , wherein the reception information confirmation means issues a reception slip and displays it on the display unit of the user terminal when the reception confirmation process of the medical examination is performed.

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