JP6861881B1 - Notification device, notification method and notification program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To appropriately determine whether another service using a function provided by a predetermined service is appropriately provided. A notification device according to the present application is a function provided by a predetermined server different from a server managed by a service provider, and determines whether or not a function used in the service operates. It is characterized by having a determination unit for performing a function and a notification unit for notifying the notification destination corresponding to the service that the function is not operating when the determination unit determines that the function is not operating. .. [Selection diagram] Fig. 1

Description

The present invention relates to a notification device, a notification method and a notification program.

Conventionally, with the development of communication networks, techniques for monitoring the operation of information devices connected to communication networks have been proposed. As an example of such a technology, it is determined whether or not the data processing is in progress based on the list of created files of the server that executes the data processing, and the number of times it is determined that the data processing is not in progress is counted. A technique for determining that the server is not operating normally when the value exceeds a predetermined threshold has been proposed.

Japanese Unexamined Patent Publication No. 2016-110203

However, in the above-mentioned prior art, it may not be possible to appropriately determine whether or not another service that uses the function provided by the predetermined service is appropriately provided.

For example, it is conceivable to provide various second services to the user by using the first service that provides a plurality of functions. In such an aspect, when a failure occurs in any of the functions provided by the first service, only the second service using the failed function cannot be appropriately provided. However, in the above-mentioned conventional technique, since it is only determined whether or not the server is operating normally, even if one of the functions provided by the first service fails, the first one. It is not possible to specify which of the two services the second service will not be provided appropriately.

The present application is made in view of the above, and provides a notification device, a notification method, and a notification program for appropriately determining whether or not another service using a function provided by a predetermined service is appropriately provided. The purpose is.

The notification device according to the present application is a function provided by a predetermined server different from the server managed by the service provider, and is a determination unit for determining whether or not the function used in the service is activated. When the determination unit determines that the function is not operating, the determination unit has a notification unit for notifying the notification destination corresponding to the service that the function is not operating. ..

According to one aspect of the embodiment, there is an effect that it is possible to appropriately determine whether or not another service that uses the function provided by the predetermined service is appropriately provided.

FIG. 1 is a diagram showing an example of notification processing according to an embodiment. FIG. 2 is a diagram showing an example of content provided by the information processing device. FIG. 3 is a diagram showing a configuration example of the information processing device according to the embodiment. FIG. 4 is a diagram showing an example of an operation status database according to the embodiment. FIG. 5 is a flowchart showing an example of the notification processing procedure according to the embodiment. FIG. 6 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device.

Hereinafter, a notification device, a notification method, and a mode for implementing the notification program according to the present application (hereinafter, referred to as “embodiment”) will be described in detail with reference to the drawings. Note that this embodiment does not limit the notification device, notification method, and notification program according to the present application. Further, in each of the following embodiments, the same parts are designated by the same reference numerals, and duplicate description is omitted.

[1. Embodiment]
The notification process realized by the notification device and the like of the present embodiment will be described with reference to FIG. FIG. 1 is a diagram showing an example of notification processing according to an embodiment. In FIG. 1, it is assumed that the information processing device 10 which is an example of the notification device according to the present embodiment realizes the notification processing and the like according to the embodiment.

As shown in FIG. 1, the notification system 1 according to the embodiment includes an information processing device 10, a server 100, a service server 200, and an administrator terminal 300. The information processing device 10, the server 100, the service server 200, and the administrator terminal 300 are connected to each other via a network N (for example, see FIG. 3) so as to be able to communicate with each other by wire or wirelessly. The network N is, for example, a WAN (Wide Area Network) such as the Internet. The notification system 1 shown in FIG. 1 may include a plurality of information processing devices 10, a plurality of servers 100, a plurality of service servers 200, and a plurality of administrator terminals 300.

The information processing device 10 shown in FIG. 1 is an information processing device that performs notification processing, and is realized by, for example, a server device, a cloud system, or the like. For example, the information processing device 10 is a function used in various services, and it is determined whether or not the function provided by the server 100 via the API (Application Programming Interface) is operated, and information based on the determination result is determined. Is notified to a predetermined notification destination.

The server 100 shown in FIG. 1 is an information processing device that realizes various functions, and is realized by a server device, a cloud system, or the like. For example, the server 100 is an API server that receives an information processing request by API and returns the information processing result to the request source. To give a specific example, the server 100 returns the location of the store to the service server 200 by the map API. Further, the server 100 returns the daily temperature to the service server 200 by the weather API.

The server 100 may be an information processing device that executes payment processing related to electronic payment. For example, the server 100 provides an electronic payment service related to electronic payment using a user terminal used by the user. For example, the server 100 manages the accounts of the provider (business operator) of the transaction target and the user to which the transaction target is provided, and transfers electronic money between the accounts in accordance with the payment request from the user. By doing so, various payments can be realized. The electronic money may be, for example, points or currencies independently used by various companies, or may be money provided by the state such as Japanese yen or dollars that can be electronically traded. Good.

Further, the server 100 may provide various functions related to the electronic payment service to the service server 200 via the API.

The service server 200 shown in FIG. 1 is a server device that provides various services to users. The service server 200 provides, for example, a portal service, a search service, a shopping service, an auction service, a pick-up service, a food delivery service, an information providing service (for example, a map information service, a navigation service, a news service, a weather forecast service), and a schedule. Provide users with various services such as the calendar service to be registered.

The administrator terminal 300 shown in FIG. 1 is an information processing device used by an administrator who manages the service server 200. The administrator terminal 300 is realized by, for example, a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), or the like. Further, the administrator terminal 300 displays the information distributed by the information processing device 10 and the server 100 by a web browser or an application. In the example shown in FIG. 1, the case where the administrator terminal 300 is a notebook PC is shown, but any terminal device used by the administrator may be connected to the network N by using the web user interface.

When the administrator terminal 300 receives the control information for realizing the predetermined information processing from the information processing device 10 or the server 100, the administrator terminal 300 realizes the information processing according to the control information. Here, the control information is described in, for example, a script language such as Javascript (registered trademark) or a style sheet language such as CSS (Cascading Style Sheets). The predetermined application itself distributed from the information processing device 10 or the server 100 may be regarded as control information.

[1-1. About payment using user terminal]
Here, an example of payment (electronic payment) using the server 100 will be described prior to the notification processing executed by the information processing device 10. In the following description, the user uses the two-dimensional code (QR code (registered trademark)) arranged in the store, which indicates the store identification information for identifying the store, to allow the user to use the user terminal. An example of performing settlement using the method will be described, but the embodiment is not limited to this. For example, the store identification information may be not only a QR code but also a barcode, a predetermined mark, a number, or the like.

For example, when a user uses or purchases a payment target (transaction target) such as various products or services at a store, the user activates a payment application pre-installed on the user terminal. Then, the user photographs the store identification information installed in the store via the payment application. In such a case, the user terminal displays a screen for inputting the price to be settled, and accepts the input of the payment amount from the user or the store clerk. Then, the user terminal uses the user identification information for identifying the user, the store identification information (or the information indicated by the store identification information, that is, the information indicating the store (for example, the store ID)), and the payment amount. The indicated payment information is transmitted to the server 100.

In such a case, the server 100 transfers the electronic money of the amount indicated by the payment amount from the user's account indicated by the user identification information to the store account indicated by the store identification information. Then, the server 100 transmits a notification to the user terminal that the payment has been completed. In such a case, the user terminal notifies that the payment has been made by electronic money by outputting a screen indicating that the payment has been completed or a predetermined voice.

The payment using the user terminal is not limited to the above-mentioned processing. For example, the payment using the user terminal may be made using the store terminal installed in the store. For example, the user terminal displays user identification information for identifying the user on the screen. In such a case, the store terminal installed in the store reads the user identification information displayed on the user terminal, and the user identification information (or the information indicated by the user identification information, that is, the information indicating the user). (For example, user ID)), payment information indicating the payment amount and information identifying the store is transmitted to the server 100. In such a case, the server 100 transfers the electronic money of the amount indicated by the payment amount from the user's account indicated by the user identification information to the store's account, and the payment is made to the store terminal or the user terminal. You may notify that the payment has been made by outputting a screen indicating the completion or a predetermined voice.

In addition, payment using a user terminal is not limited to the process of transferring electronic money from an account charged with electronic money in advance by the user to an account of a store, for example, using a credit card registered in advance by the user. It may be a settlement. In such a case, for example, the user terminal may transfer the electronic money of the settlement amount to the store account and charge the settlement amount to the management company of the user's credit card.

[1-2. About the outline of the embodiment]
Here, conventionally, as a technique for monitoring the operation of information devices connected to a communication network, it is determined whether or not the data processing is in progress based on the list of created files of the server that executes the data processing. However, a technique has been proposed in which it is determined that the server is not operating normally when the count value of the number of times it is determined that the data processing is not progressing exceeds a predetermined threshold value. However, in such a technology, it is only determined whether or not the server is operating normally. Therefore, for example, various types of services are provided to the user by using the first service that provides a plurality of functions. In the aspect of providing the second service, even if one of the functions provided by the first service fails, which second service of the second service is not appropriately provided is specified. Can't.

Therefore, the information processing device 10 executes the notification process according to the embodiment. Hereinafter, the notification process executed by the information processing apparatus 10 will be described with reference to FIG. In the following description, examples are shown in which various services are provided to users by service servers 200-1 to 200-3, which provide different services. Further, in the following description, the service servers 200-1 to 200-3 provide services to the user by using the functions related to the electronic payment service via the API groups # 1 to # 3 provided by the server 100, respectively. It shall be. Further, in the following description, when the service servers 200-1 to 200-3 are described without particular distinction, the service server 200 is described. The notification system 1 may have four or more service servers 200.

Further, in the following description, it is assumed that the service servers 200-1 to 200-3 are managed by the administrator who uses the administrator terminals 300-1 to 300-3, respectively. Further, in the following description, when the administrator terminals 300-1 to 300-3 are described without particular distinction, they are described as the administrator terminal 300.

First, the information processing device 10 collects information about each function provided by the server 100 (step S0). For example, the information processing device 10 collects the operation contents of the function group provided by the server 100, and the operation contents in each service provided by the service server 200.

Subsequently, the information processing apparatus 10 determines whether or not the function provided by the server 100 operates every predetermined period (for example, 1 hour) (step S1). The predetermined period can be arbitrarily set in units of seconds, minutes, and hours. The information processing device 10 determines, for each service provided by each service server 200, whether or not the function group used in the service operates normally. To give a specific example, the information processing apparatus 10 executes access from the service server 200-1 to the server 100 via the API group # 1. Then, the information processing apparatus 10 determines that, among the function groups corresponding to the API group # 1, the function for which there is no response from the server 100 is a function that is not operating normally. Similarly, the information processing device 10 also executes access by the service servers 200-2 and 200-3 for the API groups # 2 and # 3, respectively, and the function group corresponding to the API groups # 2 and # 3 operates. Judge whether or not.

The information processing apparatus 10 may create a test case based on the information collected in step S0, and determine whether or not the function operates normally based on the created test case.

Subsequently, the information processing device 10 collects information indicating the operating status of the function (step S2). For example, the information processing device 10 collects information including a function determined to be non-operating and a date and time determined that the function is not functioning as an operating status and stores it in a storage unit of the own device. ..

Subsequently, the information processing device 10 notifies the administrator terminal 300 of the operating status of the function (step S3). For example, if it is determined that one of the function groups corresponding to API group # 1 is not operating, while it is determined that the function group corresponding to API groups # 2 and # 3 is operating, information is provided. The processing device 10 notifies the administrator terminal 300-1 that the function used by the service server 200-1 is not operating.

The information processing device 10 may notify (provide) the administrator terminal 300 of the content indicating the operating status of the function used by the service server 200. Here, the contents provided by the information processing apparatus 10 and displayed on the administrator terminal 300 will be described with reference to FIG. FIG. 2 is a diagram showing an example of content provided by the information processing device.

In the example of FIG. 2, the administrator terminal 300 displays the content C1 indicating the operating status of the function # 1 provided by the server 100. For example, the administrator terminal 300 includes an area AR1 that indicates the operating status of the function # 1 for each day in the last 60 days by a predetermined object, and buttons B1 and B2 for instructing a change in the display mode of the content C1. The content C1 including the above is displayed.

In the example of FIG. 2, the object Ob1 displayed in the area AR1 indicates that the information corresponding to the function # 1 did not exist (N / D: No Data) on the corresponding date. Further, the object Ob2 indicates that the function # 1 has not been operated for a predetermined period on the corresponding date. Object Ob3 also indicates that function # 1 was not fully operational on the corresponding date. In addition, the objects other than the objects Ob1 to Ob3 indicate that the function # 1 was operating normally.

Further, in the example of FIG. 2, when the button B1 is pressed by the administrator, the administrator terminal 300 changes the display mode of the area AR1 so that the operating status of the function # 1 is displayed every month. When the button B2 is pressed by the administrator, the administrator terminal 300 displays the display mode of the area AR1 so that the operating status of the function # 1 every hour in the latest predetermined period (for example, 24 hours) is displayed. Change to.

When any of the objects in the area AR1 shown in FIG. 2 is pressed, the administrator terminal 300 displays the display mode of the area AR1 so that the operation status of the function # 1 every hour on the corresponding date is displayed. May be changed to.

As described above, the information processing apparatus 10 according to the embodiment determines whether or not the function corresponding to the API operates by executing the access by the service server 200 to the API provided by the server 100. As a result, the information processing apparatus 10 according to the embodiment is provided to any service even if a plurality of functions are provided to various other services by the server 100 as in the above-described embodiment. It is possible to determine whether a failure has occurred in the existing function. That is, the information processing device 10 according to the embodiment can appropriately determine whether or not another service that uses the function provided by the predetermined service is appropriately provided.

[2. Information processing device configuration]
Next, the configuration of the information processing apparatus 10 will be described with reference to FIG. FIG. 3 is a diagram showing a configuration example of the information processing device according to the embodiment. As shown in FIG. 3, the information processing device 10 includes a communication unit 20, a storage unit 30, and a control unit 40.

(About communication unit 20)
The communication unit 20 is realized by, for example, a NIC (Network Interface Card) or the like. Then, the communication unit 20 is connected to the network N by wire or wirelessly, and transmits / receives information to / from the server 100, the service server 200, the administrator terminal 300, and the like.

(About storage unit 30)
The storage unit 30 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk. As shown in FIG. 3, the storage unit 30 has an operation status database 31 and a model database 32.

(About the operation status database 31)
The operation status database 31 stores information indicating the operation status of the functions provided by the server 100. Here, an example of the information stored in the operation status database 31 will be described with reference to FIG. FIG. 4 is a diagram showing an example of an operation status database according to the embodiment. In the example of FIG. 4, the operation status database 31 has items such as "function ID" and "operation status".

The "function ID" indicates an identifier for identifying the function. The "operating status" indicates information regarding the operating status of the function, and for example, information indicating whether or not the function is operating, information indicating whether or not the function was operating at the date and time, and the like are stored. ..

That is, FIG. 3 shows an example in which the operating status of the function identified by the function ID “AID # 1” is “operating status # 1”.

(About model database 32)
The model database 32 stores a model that outputs the operating status of the function at the date and time when the date and time are input to the model. The model database 32 may store a model learned for each function provided by the server 100, or may store a single model.

(About control unit 40)
The control unit 40 is a controller, and for example, various programs stored in a storage device inside the information processing device 10 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like use a RAM as a work area. It is realized by executing as. Further, the control unit 40 is a controller, and is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array). As shown in FIG. 2, the control unit 40 according to the embodiment includes a determination unit 41, a learning unit 42, an estimation unit 43, and a notification unit 44, and has functions and operations of information processing described below. Realize or execute.

(About the judgment unit 41)
The determination unit 41 determines whether or not a function provided by a predetermined server different from the server managed by the service provider and used in the service operates. For example, in the example of FIG. 1, the determination unit 41 is a function provided by a server 100 different from the service server 200 managed by the providers (administrators) of various services, and is used in the various services. It is determined whether or not the function is activated, and the determination result is stored in the operation status database 31.

Further, the determination unit 41 may determine whether or not the function group used by the service among the functions provided by the predetermined server operates. For example, in the example of FIG. 1, the determination unit 41 determines whether or not the function group used by the service provided by the service server 200 among the functions provided by the server 100 operates.

Further, when the function provided by the predetermined server is used in a plurality of services, the determination unit 41 may determine whether or not the function used in the service is operated for each service. For example, in the example of FIG. 1, the determination unit 41 executes access from the service server 200-1 to the server 100. Then, the information processing device 10 determines that, among the function groups used in the service provided by the service server 200-1, the function for which there is no response from the server 100 is not operating.

Further, the determination unit 41 may determine whether or not the function provided by the predetermined server operates via the API. For example, in the example of FIG. 1, whether or not the function provided by the server 100 is operated by the determination unit 41 executing the access from the service server 200-1 to the server 100 via the API group # 1. To judge.

(About learning unit 42)
The learning unit 42 causes the model to learn the function determined by the determination unit 41 that it is not operating and the date and time when the function was not operating. For example, the learning unit 42 uses the information stored in the operation status database 31 as correct answer data, and trains a model corresponding to each function provided by the server 100 to learn. To give a specific example, the learning unit 42 has a predetermined period and the operating status of the target function in the corresponding period (for example, the appearance pattern of the object displayed in the area AR1 in the example of FIG. 2). Train the model with the set as correct data. That is, when the learning unit 42 inputs the date and time into the model, the operating status of the target function at the date and time or the information corresponding to the operating status (for example, as shown in FIG. 2, the operating status of the function is an object. The model is trained by using a technique such as backpropagation so as to output (contents indicated by Ob1 to Ob3, etc.).

As the model to be learned by the learning unit 42, any type of model can be adopted. For example, the learning unit 42 may adopt SVM (Support Vector Machine) or DNN (Deep Neural Network) as a model. Here, the DNN may be a CNN (Convolutional Neural Network) or an RNN (Recurrent Neural Network). Further, the RNN may be an LSTM (Long short-term memory) or the like. Further, the model may be realized by combining a plurality of models such as a model in which a CNN and an RNN are combined.

(About estimation unit 43)
The estimation unit 43 estimates the timing at which the function determined not to be operated by the determination unit 41 does not operate based on the model learned by the learning unit 42. For example, the estimation unit 43 inputs the date and time and the function ID to the trained model, and uses the information output by the model as the estimation result.

(About notification unit 44)
When the determination unit 41 determines that the function is not operating, the notification unit 44 notifies the notification destination corresponding to the service that the function is not operating. For example, when the determination unit 41 determines that the function is not operating, the notification unit 44 notifies the notification destination corresponding to the service that uses the function that the function is not operating. .. To give a specific example, the notification unit 44 notifies the administrator of the server 100 that the function is not operating.

In addition, the notification unit 44 may notify the administrator of the predetermined server that the function is not operating. For example, in the example of FIG. 1, the notification unit 44 notifies the administrator terminal 300 used by the administrator who manages the service server 200 that the function is not operating.

In addition, the notification unit 44 may notify the provider of the service that uses the function that the function is not operating. For example, in the example of FIG. 1, the notification unit 44 tells the administrator terminal 300 of the service provider (administrator) who uses the function determined to be not operating that the function is not operating. Notice.

Further, when the determination unit 41 determines that the function group is not operating, the notification unit 44 may notify the notification destination corresponding to the service that the function group is not operating. For example, in the example of FIG. 1, when it is determined that any of the function groups corresponding to API group # 1 is not operating, the notification unit 44 sends the administrator terminal 300-1 to the service server 200-1. Notifies that the function used by is not working.

Further, the notification unit 44 may notify the notification destination corresponding to the service determined by the determination unit 41 that the function is not operating among the plurality of services to the effect that the function is not operating. For example, in the example of FIG. 1, it is determined that one of the function groups corresponding to API group # 1 is not operating, while the function group corresponding to API groups # 2 and # 3 is operating. If it is determined, the notification unit 44 notifies the administrator terminal 300-1 that the function used by the service server 200-1 is not operating.

Further, the notification unit 44 may notify the notification destination corresponding to the service that uses the function determined by the determination unit 41 that the function is not operating to the timing when the function does not operate. For example, the notification unit 44 notifies the corresponding notification destination of the estimation result by the estimation unit 43.

[3. Notification processing flow]
Next, the procedure of the notification processing of the information processing apparatus 10 according to the embodiment will be described with reference to FIG. FIG. 5 is a flowchart showing an example of the notification processing procedure according to the embodiment.

As shown in FIG. 5, the information processing apparatus 10 collects information about each function provided by a predetermined server (step S101). Subsequently, the information processing apparatus 10 determines whether or not the function of the server 100 is operating at a predetermined timing (step S102). If the timing is not predetermined (step S103; No), the information processing apparatus 10 waits until the predetermined timing is reached.

On the other hand, when the timing is predetermined (step S102; Yes), the information processing apparatus 10 determines whether or not the function of the server 100 used in the predetermined service is activated (step S103). When it is determined to operate (step S103; Yes), the information processing apparatus 10 ends the process.

On the other hand, when it is determined that the function is not operating (step S103; No), the information processing device 10 notifies the notification destination corresponding to the predetermined service that the function is not operating (step S104), and ends the process. To do.

[4. Modification example]
The above-described embodiment shows an example, and various modifications and applications are possible.

[4-1. Judgment as to whether or not the function works]
In the above-described embodiment, the determination unit 41 has shown an example of determining whether or not the function operates by executing access from the service server 200 to the server 100 via the API group. The function of is not limited to such an example. For example, the determination unit 41 may determine whether or not the function provided by the server 100 operates by using a health check, a web hook, or the like.

[4-2. About processing by notification unit 44]
In the above-described embodiment, the notification unit 44 executes a process of notifying a predetermined notification destination that the function is not operating and a process of providing content indicating the operation status of the function to the administrator terminal 300. Although an example is shown, the function of the notification unit 44 is not limited to such an example, and information regarding the operation of the function may be notified in any manner. For example, the notification unit 44 may notify via various team communication tools such as Slack (registered trademark) and various platforms such as SNS, bulletin boards, emails, and short message services.

When notifying with the team communication tool, the notification unit 44 may notify the team or a predetermined person corresponding to the function not operating, and corresponds to the service corresponding to the function not operating. You may notify the team or a given person. Here, the team that the notification unit 44 notifies is a team composed of persons belonging to the organization that manages the server 100, a team composed of persons belonging to the organization that manages the service server 200, the server 100, and the service server. It may be a team composed of general users who use the service provided by 200. Further, the predetermined person to whom the notification unit 44 notifies may be an administrator who manages the server 100, an administrator who manages the service server 200, and a general user.

[4-3. About processing mode]
Of the processes described in the above embodiments, all or part of the processes described as being automatically performed can be performed manually, and conversely, all the processes described as being performed manually. Alternatively, a part thereof can be automatically performed by a known method. In addition, the processing procedure, specific name, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Further, each component of each of the illustrated devices is a functional concept, and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure, and all or part of the device is functionally or physically distributed / physically in arbitrary units according to various loads and usage conditions. Can be integrated and configured.

In addition, the above-described embodiments can be appropriately combined as long as the processing contents do not contradict each other.

[5. effect〕
As described above, the information processing device 10 according to the embodiment includes a determination unit 41, a learning unit 42, an estimation unit 43, and a notification unit 44. The determination unit 41 determines whether or not a function provided by a predetermined server different from the server managed by the service provider and used in the service operates. The learning unit 42 causes the model to learn the function determined by the determination unit 41 that it is not operating and the date and time when the function was not operating. The estimation unit 43 estimates the timing at which the function determined not to be operated by the determination unit 41 does not operate based on the model learned by the learning unit 42. When the determination unit 41 determines that the function is not operating, the notification unit 44 notifies the notification destination corresponding to the service that the function is not operating. In addition, the notification unit 44 notifies the notification destination corresponding to the service that uses the function determined by the determination unit 41 that the function is not operating when the function is not operating.

As a result, in the information processing apparatus 10 according to the embodiment, even if a plurality of functions are provided to various other services by the server 100, which service is provided with a failure has occurred. Therefore, it is possible to appropriately determine whether or not another service that uses the function provided by the predetermined service is appropriately provided. Further, the information processing apparatus 10 according to the embodiment can estimate the timing when the function does not operate and notify the corresponding notification destination in advance, so that the convenience can be improved.

Further, in the information processing apparatus 10 according to the embodiment, for example, the notification unit 44 notifies the administrator of a predetermined server that the function is not operating. In addition, the notification unit 44 notifies the provider of the service that uses the function that the function is not operating.

As a result, the information processing device 10 according to the embodiment can notify an appropriate notification destination that the function is not operating when a failure occurs in the function, so that the convenience can be improved.

Further, in the information processing apparatus 10 according to the embodiment, for example, the determination unit 41 determines whether or not the function group used by the service among the functions provided by the predetermined server operates. Then, when the determination unit 41 determines that the function group is not operating, the notification unit 44 notifies the notification destination corresponding to the service that the function group is not operating.

As a result, when the function group used in the predetermined service fails, the information processing device 10 according to the embodiment can notify the notification destination corresponding to the service that the function group is not operating. Therefore, convenience can be improved.

Further, in the information processing apparatus 10 according to the embodiment, for example, when the function provided by the predetermined server is used in a plurality of services, the determination unit 41 operates the function used in the service for each service. Determine whether or not to do so. Then, the notification unit 44 notifies the notification destination corresponding to the service determined by the determination unit 41 that the function is not operating among the plurality of services that the function is not operating.

As a result, the information processing device 10 according to the embodiment can identify the service in which the failure has occurred and notify the corresponding notification destination that the function is not operating, so that the convenience can be improved.

Further, in the information processing apparatus 10 according to the embodiment, for example, the determination unit 41 determines whether or not the function provided by the predetermined server operates via the API.

As a result, the information processing device 10 according to the embodiment can determine whether or not the function via the API operates normally, so that the convenience can be improved.

[6. Hardware configuration]
Further, the information processing apparatus 10 according to each of the above-described embodiments is realized by, for example, a computer 1000 having a configuration as shown in FIG. Hereinafter, the information processing device 10 will be described as an example. FIG. 6 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device. The computer 1000 has a CPU 1100, a ROM 1200, a RAM 1300, an HDD 1400, a communication interface (I / F) 1500, an input / output interface (I / F) 1600, and a media interface (I / F) 1700.

The CPU 1100 operates based on a program stored in the ROM 1200 or the HDD 1400, and controls each part. The ROM 1200 stores a boot program executed by the CPU 1100 when the computer 1000 is started, a program that depends on the hardware of the computer 1000, and the like.

The HDD 1400 stores a program executed by the CPU 1100, data used by such a program, and the like. The communication interface 1500 receives data from another device via the communication network 500 (corresponding to the network N of the embodiment) and sends the data to the CPU 1100, and the data generated by the CPU 1100 via the communication network 500 is transmitted to another device. Send to the device.

The CPU 1100 controls an output device such as a display or a printer, and an input device such as a keyboard or a mouse via the input / output interface 1600. The CPU 1100 acquires data from the input device via the input / output interface 1600. Further, the CPU 1100 outputs the data generated via the input / output interface 1600 to the output device.

The media interface 1700 reads a program or data stored in the recording medium 1800 and provides the program or data to the CPU 1100 via the RAM 1300. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1300 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. And so on.

For example, when the computer 1000 functions as the information processing device 10, the CPU 1100 of the computer 1000 realizes the function of the control unit 40 by executing a program loaded on the RAM 1300. Further, each data in the storage device of the information processing device 10 is stored in the HDD 1400. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired from another device via a predetermined communication network.

[7. Others]
Although some of the embodiments of the present application have been described in detail with reference to the drawings, these are examples, and various modifications are made based on the knowledge of those skilled in the art, including the embodiments described in the disclosure column of the invention. It is possible to practice the present invention in other improved forms.

Further, the configuration of the information processing device 10 described above can be flexibly changed, such as by calling an external platform or the like by API (Application Programming Interface), network computing, or the like depending on the function.

Further, the "part" described in the claims can be read as "means" or "circuit". For example, the reception unit can be read as a reception means or a reception circuit.

10 Information processing device 20 Communication unit 30 Storage unit 31 Operation status database 32 Model database 40 Control unit 41 Judgment unit 42 Learning unit 43 Estimating unit 44 Notification unit 100 server 200 Service server 300 Administrator terminal

Claims (8)

A function provided by a predetermined server different from the server managed by the service provider, and a determination unit for determining whether or not the function used in the service operates.
If the function by the determination unit determines not running, it has a notification unit for notifying that the function for notification destination corresponding to the service is not running,
The determination unit
When the function provided by the predetermined server is used in a plurality of services, it is determined for each service whether or not the function used in the service operates.
The notification unit
A notification device comprising notifying a notification destination corresponding to a service determined by the determination unit that the function is not operating among the plurality of services to the effect that the function is not operating. The notification unit
The notification device according to claim 1, wherein the administrator of the predetermined server is notified that the function is not operating. The notification unit
The notification device according to claim 1 or 2, wherein the service provider using the function is notified that the function is not operating. The determination unit
Among the functions provided by the predetermined server, it is determined whether or not the function group used by the service operates.
The notification unit
From claim 1, when the determination unit determines that the function group is not operating, the notification destination corresponding to the service is notified that the function group is not operating. The notification device according to any one of 3. The determination unit
The notification device according to any one of claims 1 to 4 , wherein it is determined whether or not a function provided by the predetermined server is operated via an API (Application Programming Interface). Based on the learning unit that causes the model to learn the function determined to be not operating by the determination unit and the date and time when the function did not operate, and the model learned by the learning unit, the determination unit operates. It has an estimation unit that estimates the timing when the function determined not to operate does not operate.
The notification unit
Any one of claims 1 to 5 , characterized in that the notification destination corresponding to the service that uses the function determined to be not operating by the determination unit is notified of the timing at which the function does not operate. The notification device described in. A notification method performed by a computer
A determination process for determining whether or not a function used in the service is operated, which is a function provided by a predetermined server different from the server managed by the service provider.
Wherein when the function by determining step is determined to not running, looking contains a notification step of notifying that the function for notification destination corresponding to the service is not running,
The determination step is
When the function provided by the predetermined server is used in a plurality of services, it is determined for each service whether or not the function used in the service operates.
The notification process is
A notification method comprising notifying a notification destination corresponding to a service determined by the determination step that the function is not operating among the plurality of services to the effect that the function is not operating. A determination procedure for determining whether or not a function used in the service is operated, which is a function provided by a predetermined server different from the server managed by the service provider, and
When it is determined by the determination procedure that the function is not operating, the computer is made to execute a notification procedure for notifying the notification destination corresponding to the service that the function is not operating .
The determination procedure is
When the function provided by the predetermined server is used in a plurality of services, it is determined for each service whether or not the function used in the service operates.
The notification procedure is
A notification program comprising notifying a notification destination corresponding to a service for which a function is determined not to be operating by the determination procedure among the plurality of services to the effect that the function is not operating.

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