JP6829580B2 - Mobility support system and server equipment - Google Patents

Description

The present invention relates to a movement support system and a server device for supporting the movement of a train user from a departure point to a destination.

Conventionally, a support system for supporting train use by a person who needs the assistance of a station employee such as a wheelchair user is known (see, for example, Patent Document 1). Specifically, the support system described in Patent Document 1 includes a plurality of communication stations installed at each of a plurality of stations and capable of communicating with each other via a communication network, and a mobile terminal capable of communicating with the plurality of communication stations. It is a train use support system that supports the train use of the mobile terminal holder who holds the above, and the position information that grasps the current position information of the mobile terminal holder at the station based on the signal transmitted from the holder's mobile terminal. Understanding means, boarding station / getting-off station information registration means for registering boarding station and getting-off station information of mobile terminal holder, current position information of mobile terminal holder and boarding station / getting-off station grasped by location information grasping means It is provided with a management means for managing the train usage status of the mobile terminal holder based on the boarding station / getting-off station information of the mobile terminal holder registered by the information registration means.

Further, in the support system described in Patent Document 1, the management means can transmit arrival information including the arrival time and arrival position of the mobile terminal holder to the communication station corresponding to the getting-off station, and corresponds to the getting-off station. The communication station can transmit the transmitted arrival information to the mobile terminal of the station staff at the getting-off station.
Further, in the support system described in Patent Document 1, when the mobile terminal holder gets off the train on the way, the communication station corresponding to the stop station becomes the communication station corresponding to the stop station of the mobile terminal holder who got off on the way. On the other hand, arrival delay information indicating the delay in arrival of the mobile terminal holder who got off the train can be transmitted, and the current position information of the mobile terminal holder is transmitted to the mobile terminal of the station staff at the stopover station. can do.

JP-A-2002-274381

However, the support system described in Patent Document 1 cannot eliminate the anxiety that train users (mobile terminal holders) have, specifically, whether they can move on the correct route.

An object of the present invention is to eliminate the anxiety of a train user and improve the convenience of the train user in a movement support system and a server device for supporting the movement of the train user from the departure point to the destination. There is.

In order to achieve the above problems, the mobility support system according to the present invention is
In a movement support system that is equipped with a server device that stores information about train operation schedules and a station staff terminal that can be carried by station staff, and supports train users to move from their departure point to their destination.
The server device is
Receives reservation information that is information transmitted from a user terminal that can be carried by a train user, including the departure point and the destination, and the date and time of departure from the departure point or the date and time of arrival at the destination. Reservation information receiving means and
Based on the reservation information received by the reservation information receiving means, a movement schedule including the route used for the movement, the railway line of the train used for the movement, the boarding / alighting station, and the departure / arrival date and time is determined. A movement schedule generation means that is generated and stored in a storage means together with the terminal ID of the user terminal that has transmitted the reservation information.
The movement schedule generated by the movement schedule generation means is carried by the user terminal corresponding to the terminal ID stored in the storage means together with the movement schedule and the station staff of the boarding / alighting station included in the movement schedule. Possible movement schedule transmission means to transmit to the station staff terminal,
A support information transmitting means for transmitting support information for supporting the movement of a train user to a user terminal portable to the train user, and
Abnormal route determination means for determining whether or not there is an abnormal railway line including delays and suspensions based on information on train operation status,
When it is determined by the abnormal route determining means that there is a railway line in which an abnormality has occurred, a movement for updating a movement schedule including the railway line in which the abnormality has occurred among a plurality of movement schedules stored in the storage means. Schedule update means and
The moving schedule updated by the moving schedule updating means is provided with an updated moving schedule transmitting means for transmitting the moving schedule included in the moving schedule to the station staff terminal that can be carried by the station staff of the boarding / alighting station .
The support information transmitting means can transmit the movement schedule updated by the movement schedule updating means and the route change guidance information as the support information.
The movement schedule update means
Before the route change guidance information is transmitted to the user terminal, a date and time updating means for updating the date and time of the movement schedule including the railway line in which the abnormality is occurring, and a date and time updating means.
A route update means for updating a route of a movement schedule including a railway line in which an abnormality has occurred when a route change request from the user terminal is received after the route change guidance information is transmitted to the user terminal. When, characterized Rukoto equipped with.

In this way, since the support information can be provided to the train user, the anxiety that the train user has can be eliminated.
In addition, since the movement schedule can be notified to the train user and the station staff of the boarding / alighting station, the convenience of the train user can be improved.
In addition, since the latest travel schedule can be notified to the train user, it is possible to eliminate the anxiety that the train user has even if an abnormality such as a delay or suspension occurs.
In addition, since the latest travel schedule can be notified to train users and station staff at the boarding / alighting station, the convenience of train users can be improved.
Further, the route change guidance information may be configured to include information that can be an index as to whether or not to change the route.
With such a configuration, the train user can easily select whether or not to change the route.

Further, the support information transmitting means can be used as the support information.
Information transmitted to train users by station staff received from the station staff terminal,
Disembarkation station guidance information that notifies train users that they are approaching the disembarkation station included in the travel schedule, and
At least one of them may be capable of being transmitted.

With this configuration, train users can be given a sense of security as if they were being watched over by railway employees (station staff and crew members).

In addition, the server device is
Information transmitted from the user terminal for identifying the signal transmitting device obtained by receiving a signal from the signal transmitting device installed in each vehicle constituting the train. Device identification information receiving means for receiving device identification information and
Based on the device identification information received by the device identification information receiving means, the car number of the vehicle in which the signal transmitting device corresponding to the device identification information is installed and the train number of the train including the vehicle. And, the boarding position information acquisition means for acquiring the boarding position information including
The boarding position information of the user terminal acquired by the boarding position information acquisition means can be carried by the station staff of the getting-off station included in the movement schedule stored in the storage means together with the terminal ID of the user terminal. The configuration may include a boarding position information transmitting means for transmitting to the station staff terminal.

With this configuration, the station staff at the getting-off station can be notified of the boarding position of the train user. Therefore, the time and effort of the station staff, specifically, the station staff at the getting-off station calls the station staff at the getting-off station. It is possible to save the trouble of notifying the boarding position of the train user.

In addition, it is equipped with a crew terminal that can be carried by train crews.
The boarding position information transmitting means
The boarding position information of the user terminal acquired by the boarding position information acquisition means may be transmitted to the crew terminal portable to the crew of the train corresponding to the train number included in the boarding position information.

With this configuration, it is possible to notify the train crew of the boarding position of the train user, so that the crew member indicates that the train user is currently on the train on which he / she is on board. I understand.

In addition, the server device is
Information transmitted from the user terminal, the current position information receiving means for receiving the current position information of the user terminal acquired by the user terminal by receiving the GPS signal, and
The station staff of the boarding station included in the movement schedule stored in the storage means together with the terminal ID of the user terminal can carry the current position information of the user terminal received by the current position information receiving means. The configuration may include a current position information transfer means for transmitting to the station staff terminal.

With this configuration, the station staff at the boarding station can be notified of the current position of the train user, so that the station staff will meet at the timing when the train user arrives at the station (boarding station). Can be prepared for.

Further, the server device according to the present invention is
A storage means for storing a travel schedule including a route used when a train user travels from a departure point to a destination, a train line used for the travel, a boarding / alighting station, and a departure / arrival date / time. When,
A movement schedule transmission means for transmitting a train user's movement schedule stored in the storage means to a user terminal portable to the train user, and
A support information transmitting means for transmitting support information for supporting the movement of the train user to a user terminal portable to the train user based on the movement schedule of the train user stored in the storage means. ,
Abnormal route determination means for determining whether or not there is an abnormal railway line including delays and suspensions based on information on train operation status,
When it is determined by the abnormal route determining means that there is a railway line in which an abnormality has occurred, a movement for updating a movement schedule including the railway line in which the abnormality has occurred among a plurality of movement schedules stored in the storage means. Schedule update means and
The moving schedule updated by the moving schedule updating means is provided with an updated moving schedule transmitting means for transmitting the moving schedule updated by the moving schedule updating means to a station staff terminal portable to the station staff of the boarding / alighting station included in the moving schedule .
The support information transmitting means can transmit the movement schedule updated by the movement schedule updating means and the route change guidance information as the support information.
The movement schedule update means
Before the route change guidance information is transmitted to the user terminal, a date and time updating means for updating the date and time of the movement schedule including the railway line in which the abnormality is occurring, and a date and time updating means.
A route update means for updating a route of a movement schedule including a railway line in which an abnormality has occurred when a route change request from the user terminal is received after the route change guidance information is transmitted to the user terminal. When, characterized Rukoto equipped with.

In this way, since the support information can be provided to the train user, the anxiety that the train user has can be eliminated.
In addition, since the movement schedule can be notified to the train user, the convenience of the train user can be improved.
In addition, since the latest travel schedule can be notified to the train user, it is possible to eliminate the anxiety that the train user has even if an abnormality such as a delay or suspension occurs.
In addition, since the latest travel schedule can be notified to train users and station staff at the boarding / alighting station, the convenience of train users can be improved.

According to the present invention, it is possible to eliminate the anxiety of the train user and improve the convenience of the train user.

It is a schematic block diagram which shows an example of the structure of the movement support system which concerns on this embodiment. It is a flowchart which shows an example of the operation of a central server. It is a flowchart which shows an example of the operation of a central server. (A) is a flowchart showing an example of the operation of the user terminal, and (b) is a diagram showing an example of the movement schedule displayed on the user terminal.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. However, the scope of the invention is not limited to the illustrated examples.

[1. Description of configuration]
First, a specific configuration of the movement support system 1 according to the embodiment of the present invention will be described.

[1-1. Mobility support system]
FIG. 1 is a schematic configuration diagram showing the functions of the movement support system 1 according to the embodiment of the present invention as a block diagram.
The movement support system 1 is for supporting train users who are using wheelchairs to move comfortably, and the railway operator exchanges various information seamlessly and in real time at stations, vehicles, transportation commands, etc. In addition to being configured to be shared, it is also configured to be able to provide information (support information) that can eliminate the anxiety of train users at any time.
In the following explanations and figures, a train user using a wheelchair may be simply referred to as a "train user".

Specifically, as shown in FIG. 1, for example, the movement support system 1 includes a central server 10 as a server device capable of communicating with a user terminal 20 portable by a train user, and a station employee terminal portable by a station employee. 30, a crew terminal 40 that can be carried by train crews, a train operation management system 50 that manages information on train operation status, and a secondary traffic information management system 60 that manages information on traffic other than trains (railroads). And a wheelchair information display monitor 70 that displays information about train users and the like.
A dedicated application program (hereinafter referred to as "movement support application") is installed in the user terminal 20 in advance, and the train user uses the movement support system 1 by using the user terminal 20. be able to.

When the train user operates the user terminal 20, activates the movement support application, and inputs reservation information (information including the departure place and destination, the date and time of departure from the departure point, or the date and time of arrival at the destination), The reservation information is transmitted to the central server 10. The central server 10 generates a movement schedule based on the reservation information, and transmits the movement schedule to the user terminal 20 and the station staff terminal 30.
As a result, train users can make reservations for train use from the movement support application. Conventionally, when a wheelchair user uses a train, the wheelchair user has to call the station to make an inquiry. However, according to the mobility support system 1, the time and effort for making a phone call can be saved, so that the wheelchair user can use it. It is convenient.
In addition, station staff can know in advance that train users using wheelchairs will use their own stations.

Further, when the movement support application is running and the user terminal 20 receives the GPS signal, the GPS information based on the GPS signal received by the user terminal 20 sends the central server 10 to the central server 10. It is transmitted to the station staff terminal 30 via.
As a result, station staff can acquire GPS information (current location information) of train users in real time, so train users using wheelchairs can prepare for pick-up at the timing when they arrive at their station. it can.

In addition, when the movement support application is running and the user terminal 20 receives a beacon signal from a beacon (beacon in the train) installed in each vehicle constituting the train, the use Beacon information based on the beacon signal received by the personal terminal 20 is transmitted to the central server 10. The central server 10 determines the train and the number (vehicle position) on which the train user has boarded based on the beacon information, and transmits the determination result as boarding position information to the crew terminal 40 and the station staff terminal 30.
As a result, the crew (conductor, etc.) can know in real time that the train user who is currently in a wheelchair is on the train he / she is on.
In addition, the station staff can know which train and which car the train user is on. Conventionally, when a wheelchair user uses a train, the station staff at the boarding station calls the station staff at the getting-off station to notify the train user of which train and which car the train has boarded. Communication was necessary, but according to the mobility support system 1, it is convenient for station staff because it saves the trouble of making a phone call.

In addition, since the station staff at the getting-off station knows which train and which car the train user is on, he / she knows at what time and at what position on the station platform he / she should be waiting. In other words, the station staff at the getting-off station can get in real time what number the train user is on and when they will arrive, so the timing when the train user using a wheelchair arrives at the station can be determined. In addition to being able to prepare for pick-up at the station, it is possible to pick up train users at the correct position on the station platform (the position where the vehicle on which the train user is riding stops).
Further, the station staff can identify the position of the train user in real time even if an unexpected situation such as the train user getting off at a station different from the schedule occurs.

In this way, according to the movement support system 1, railway employees (station staff and crew members) can acquire the current position information and boarding position information of train users in real time. Therefore, railway employees can support the comfortable movement of train users. In addition, since it is possible to give the train user a sense of security that the railway employees (station staff and crew members) are watching over, the anxiety that the train user has can be eliminated.

Further, the latest support information is transmitted to the user terminal 20 at any time.
Specifically, for example, when a station employee accepts a train user's movement schedule or when a train user approaches the boarding station, information transmitted by the station employee to the train user as support information (station employee comment information). ) Is sent.
In addition, when the train user approaches the getting-off station, the getting-off station guidance information is transmitted as support information.
In addition, when a train or the like is delayed or suspended, route change guidance information is transmitted as support information.
As a result, the train user can be given a sense of security as if being watched by a railway employee (station staff or crew member), and the anxiety of the train user can be eliminated.

[1-2. Central server]
As shown in FIG. 1, for example, the central server 10 includes a control unit 11, an operation input unit 12, a display unit 13, a storage unit 14, and a communication unit 15. Further, in the central server 10, the control unit 11, the operation input unit 12, the display unit 13, the storage unit 14, and the communication unit 15 are connected to each other by an internal bus or the like.

The control unit 11 centrally controls the operation of the central server 10. Specifically, the control unit 11 has a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like, and the ROM and the storage unit 14 expanded in the work area of the RAM. Each part is centrally controlled by the cooperation between the program data stored in the CPU and the CPU.

The operation input unit 12 receives an operation input from the user and outputs an operation signal corresponding to the operation input to the control unit 11. For example, the operation input unit 12 may be a keyboard provided with character input keys, number input keys, or a pointing device such as a mouse or a touch pen. Further, the operation input unit 12 may be an input display unit such as a touch panel integrally formed with the display unit 13.

The display unit 13 displays an image based on the display control signal output from the control unit 11 on the display screen. For example, the display unit 13 may be a CRT (Cathode Ray Tube), an LCD (Liquid Crystal Display), or the like.

The storage unit 14 stores data such as program data and various setting data in a readable and writable manner from the control unit 11. For example, the storage unit 14 may be an HDD (Hard Disk Drive), a semiconductor memory, or the like.

Under the control of the control unit 11, the communication unit 15 performs data communication via a communication network (not shown) such as the Internet using a predetermined communication protocol. Specifically, the communication unit 15 is a communication interface having a communication IC (Integrated Circuit), a communication connector, and the like.

[1-3. User terminal]
The user terminal 20 is, for example, a terminal device (smartphone or the like) that can be carried by train users. Specifically, as shown in FIG. 1, for example, the user terminal 20 includes a control unit 21, an operation input unit 22, a display unit 23, a storage unit 24, a communication unit 25, and a GPS receiving unit 26. , Beacon receiving unit 27. Further, in the user terminal 20, the control unit 21, the operation input unit 22, the display unit 23, the storage unit 24, the communication unit 25, the GPS receiving unit 26, and the beacon receiving unit 27 are connected to each other by an internal bus or the like. ..

The control unit 21 centrally controls the operation of the user terminal 20. Specifically, the control unit 21 has a CPU, a ROM, a RAM, and the like, and each unit cooperates with the CPU and the program data stored in the ROM or the storage unit 24 developed in the work area of the RAM. Is centrally controlled.

The operation input unit 22 receives an operation input from the user and outputs an operation signal corresponding to the operation input to the control unit 21. For example, the operation input unit 22 may be a touch panel or the like integrally formed with the display unit 23.

The display unit 23 displays an image based on the display control signal output from the control unit 21 on the display screen. For example, the display unit 23 may be an FPD (Flat Panel Display) or the like using an LCD, an organic EL (Electro Luminescence) element, or the like.

The storage unit 24 stores data such as program data and various setting data in a readable and writable manner from the control unit 21. For example, the storage unit 24 may be a semiconductor memory or the like. The movement support application is stored in, for example, the storage unit 24.

The communication unit 25 has an antenna and a communication circuit, and performs wireless communication with an external device under the control of the control unit 21. Specifically, the communication unit 25 may be a wireless communication IC or the like that performs data communication via a communication network (not shown) such as the Internet.

The GPS receiving unit 26 receives a GPS signal transmitted by a GPS satellite and outputs GPS information (latitude and longitude of the current position of the user terminal 20) based on the GPS signal to the control unit 21. For example, the GPS receiving unit 26 may be a GPS chip or the like that detects latitude and longitude using GPS signals.

The beacon receiving unit 27 receives a radio wave (beacon signal) transmitted by the beacon, and outputs beacon information (information including a beacon identifier and the received radio wave intensity) based on the beacon signal to the control unit 21. For example, the beacon receiving unit 27 may be an antenna or a receiving circuit that receives radio waves transmitted by the beacon.

[1-4. Station staff terminal]
The station staff terminal 30 is, for example, a terminal device that can be carried by station staff. Specifically, as shown in FIG. 1, for example, the station employee terminal 30 includes a control unit 31, an operation input unit 32, a display unit 33, a storage unit 34, and a communication unit 35. Further, in the station staff terminal 30, the control unit 31, the operation input unit 32, the display unit 33, the storage unit 34, and the communication unit 35 are connected to each other by an internal bus or the like.
The control unit 31, operation input unit 32, display unit 33, storage unit 34, and communication unit 35 of the station staff terminal 30 are the control unit 21, operation input unit 22, display unit 23, and storage unit 24 of the user terminal 20, respectively. Since the basic functions are substantially the same as those of the communication unit 25, detailed description thereof will be omitted here.

[1-5. Crew terminal]
The crew terminal 40 is, for example, a terminal device that can be carried by a train crew. Specifically, the crew terminal 40 includes, for example, as shown in FIG. 1, a control unit 41, an operation input unit 42, a display unit 43, a storage unit 44, and a communication unit 45. Further, in the crew terminal 40, the control unit 41, the operation input unit 42, the display unit 43, the storage unit 44, and the communication unit 45 are connected to each other by an internal bus or the like.
The control unit 41, operation input unit 42, display unit 43, storage unit 44, and communication unit 45 of the crew terminal 40 are the control unit 21, operation input unit 22, display unit 23, and storage unit 24 of the user terminal 20, respectively. Since the basic functions are substantially the same as those of the communication unit 25, detailed description thereof will be omitted here.

[1-6. Train operation management system]
The train operation management system 50 is configured to be able to manage information on the operation status of trains.

The information accumulated in the operation status management device by the train operation management system 50 is related to train number, existing line position information, delay information, suspension information, arrival number information, train type information such as limited express / express, and maximum delayed train in each line section. Information etc.
The information collected in the operation status management device is not limited to the information illustrated here.

The operation status management device includes an operation status information DB (database) and a timetable information DB (database) as operation information storage means for storing information on train operation status.
In the operation status information DB, various information (for example, train number, line position information of each train, delay information, etc.) regarding the real-time train operation status accumulated in the operation status management device by the train operation management system 50 such as ATOS, (Suspension information, etc.) is stored.
In addition, the timetable information DB stores real-time timetable information that dynamically changes according to the daily operation status, such as planning timetable information, prediction timetable information, and correction timetable information.
The information stored in the operation status information DB and the timetable information DB is information necessary for operation management, and is business information including information that is not directly related to general railway users (train users). is there. The information stored in the operation status information DB and the timetable information DB is updated to the latest information at any time.

Further, the operation status management device is configured to be able to provide information stored in the operation information storage means (that is, information regarding the operation status of the train) to an external device such as the central server 10.
Specifically, in the present embodiment, the operation status management device centralizes the information (latest information updated as needed) stored in the operation status information DB and the timetable information DB via a communication network such as the Internet. It is appropriately transmitted to the server 10 or the like.
The operation status management device may be any as long as it collects information on the operation status of each line, and its configuration is not limited to the one illustrated here.

[1-7 Secondary traffic information management system]
The secondary traffic information management system 60 is configured to be able to manage information related to traffic other than trains (railroads).
Specifically, the secondary traffic information management system 60 is a system configured to be able to provide information on the operation status of public transportation means (route buses, etc.) other than trains to external devices, and roads (highways and general roads). ) Is a system configured to be able to provide information on the situation to external devices.

[1-8. Wheelchair information display monitor]
The wheelchair information display monitor 70 is a display device for displaying information and the like related to train users, and is installed in a station office, a transportation command room, or the like.
The wheelchair information display monitor 70 is configured to be able to communicate with the central server 10 via a communication network such as the Internet, and receives and displays information about train users from the central server 10. Specifically, the wheelchair information display monitor 70 displays the train user's movement schedule and position information (current position information, boarding position information, etc.) as information about the train user.

[2. Explanation of operation]
Next, a specific operation of the movement support system 1 according to the embodiment of the present invention will be described.

[2-1. Central server operation]
The operation of the central server 10 will be described with reference to the flowcharts of FIGS. 2 and 3A.
The control unit 11 of the central server 10 receives the reservation information (information including the departure place and the destination, the date and time when the departure place or the arrival date and time arrives at the destination) from the user terminal 20 by the communication unit 15. (Step S1).
When it is determined that the reservation information has been received in step S1 (step S1; Yes), the control unit 11 uses a predetermined route search algorithm and is based on the information on the operation schedule stored in the storage unit 14. , Generate a movement schedule according to the reservation information (step S2). In the present embodiment, information (latest timetable information, etc.) regarding operation schedules of various public transportation means appropriately provided by the train operation management system 50 and the secondary traffic information management system 60 is stored in the storage unit 14. It is configured.

The travel schedule includes information on travel from the departure point to the destination (route, date and time of departure, date and time of arrival at the destination, etc.) and information on the train used for the travel (railway line, boarding / alighting station (railway line, boarding / alighting station). Information that includes at least (including transfer stations), departure and arrival dates, etc.). Therefore, the travel schedule also includes information on transportation means other than trains (including transportation means other than public transportation means) used for the movement, if necessary.
Next, the control unit 11 stores the movement schedule generated in step S2 in the storage unit 14 together with the terminal ID of the user terminal 20 (hereinafter referred to as “user terminal 20a”) that has transmitted the reservation information (hereinafter referred to as “user terminal 20a”). Step S3).

Next, the control unit 11 controls the communication unit 15 and uses the movement schedule generated in step S2 together with the terminal ID of the user terminal 20a, the user terminal 20a, and the station (boarding) included in the movement schedule. It is transmitted to the station staff terminal 30 corresponding to the station ID of the station, the getting-off station, the transfer station), the wheelchair information display monitor 70, etc. (step S4), and returns to the process of step S1. As a result, in the user terminal 20a, the station staff terminal 30 of the station staff used by the train user, the wheelchair information display monitor 70, etc., the movement schedule of the user terminal 20a (the train user possessing the user terminal 20a) (Movement schedule) can be stored, and the movement schedule of the user terminal 20a can be displayed. FIG. 4B is a diagram showing a display example of the movement schedule.

That is, the communication unit 15 makes a reservation including information transmitted from the user terminal 20 portable to the train user, including the departure place and the destination, and the date and time when the train user departs or arrives at the destination. Reservation information receiving means for receiving information.
Further, based on the reservation information received by the reservation information receiving means, the control unit 11 uses the route used for movement, the railway line of the train used for movement, the boarding / alighting station (including the transfer station), and the like. A movement schedule including the departure and arrival date and time (the date and time when the train departs from the boarding station and the date and time when the train arrives at the getting-off station) is generated, and the storage means (storage means) together with the terminal ID of the user terminal 20 that has transmitted the reservation information. It serves as a movement schedule generation means to be stored in the storage unit 14).
Further, the control unit 11 and the communication unit 15 store the movement schedule generated by the movement schedule generation means together with the movement schedule in the storage means (storage unit 14) together with the user terminal 20 corresponding to the terminal ID. It serves as a movement schedule transmission means for transmitting to and to the station staff terminal 30 that can be carried by station staff at the boarding / alighting station (including the transfer station) included in the movement schedule.
As a result, the movement schedule can be notified to the train user and the station staff at the boarding / alighting station, so that the convenience of the train user can be improved.

Here, when there are a plurality of routes from the departure place to the destination, the control unit 11 generates a plurality of movement schedules having different routes from each other in step S2, and the plurality of movement schedules in step S3. Is stored in the storage unit 14.
Then, the control unit 11 causes the train user to select which of the plurality of movement schedules to be adopted. Specifically, for example, the generated plurality of movement schedules are transmitted to the user terminal 20a, and a request is made to select one movement schedule from the plurality of movement schedules. After that, step S4 is executed based on the reply in response to the request, and one movement schedule selected by the train user is transmitted to the user terminal 20a, the station staff terminal 30, the wheelchair information display monitor 70, and the like.

Further, the control unit 11 decides to adopt (adopt) the adoption flag for the one movement schedule before executing step S4 (that is, before transmitting the one movement schedule selected by the train user). Only the indicated flag) is switched from OFF to ON. Therefore, the adoption flag for the remaining travel schedules (ie, travel schedules not selected by the train user) of the plurality of travel schedules remains OFF.
Further, even when the movement schedule generated in step S2 is one, the control unit 11 describes the movement schedule, for example, before executing step S4 (that is, before transmitting the movement schedule). Switch the adoption flag from OFF to ON.
Hereinafter, the movement schedule in which the hiring flag is ON is referred to as a “hiring schedule”.

When it is determined in step S1 that the reservation information has not been received (step S1; No), the control unit 11 tells the communication unit 15 that the GPS information from the user terminal 20 (the current position of the user terminal 20). It is determined whether or not the latitude and longitude) have been received (step S5).
When it is determined in step S5 that the GPS information has been received (step S5; Yes), the control unit 11 uses the GPS information as the latest position information and transmits the GPS information to the user terminal 20 (hereinafter, "" It is stored in the storage unit 14 together with the terminal ID of "user terminal 20b" (step S6).
Next, the control unit 11 controls the communication unit 15 to transmit the GPS information together with the terminal ID of the user terminal 20b to a predetermined station employee terminal 30 or a wheelchair information display monitor 70 (step S7).

Specifically, the control unit 11 extracts, for example, a boarding station (including a transfer station) included in the hiring schedule of the user terminal 20b, and connects the user to the station staff terminal 30 corresponding to the station ID of the extracted boarding station. GPS information from the terminal 20b is transmitted. As a result, the GPS information (current position information) of the train user can be displayed on the station staff terminal 30 of the station staff at the boarding station. Therefore, the station staff at the boarding station is the train user who is using a wheelchair. You can prepare for the reception at the right time to arrive at.

That is, the communication unit 15 receives the information transmitted from the user terminal 20 and the current position information (GPS information) of the user terminal 20 acquired by the user terminal 20 by receiving the GPS signal. It serves as a means for receiving current location information.
Further, the control unit 11 and the communication unit 15 store the current position information of the user terminal 20 received by the current position information receiving means in the storage means (storage unit 14) together with the terminal ID of the user terminal 20. It serves as a means for transferring the current location information to be transmitted to the portable station staff terminal 30 by the station staff of the boarding station (including the transfer station) included in the movement schedule.
As a result, the station staff at the boarding station can be notified of the current position of the train user, so that the station staff prepares for pick-up at the timing when the train user arrives at the station (boarding station). Can be done.

If there are a plurality of boarding stations (including transfer stations) included in the movement schedule of the user terminal 20b, the control unit 11 uses the boarding stations among the plurality of boarding stations extracted from the hiring schedule of the user terminal 20b. The boarding station closest to the current position of the user terminal 20b may be specified, and GPS information from the user terminal 20b may be transmitted to the station staff terminal 30 corresponding to the station ID of the specified boarding station.
Further, the current position information of the user terminal 20 received by the current position information receiving means may be transmitted not only to the station staff terminal 30 of the station staff at the boarding station but also to the station staff terminal 30 of the station staff at the getting-off station.

When it is determined in step S5 that GPS information has not been received (step S5; No), the control unit 11 tells the communication unit 15 that the beacon information (beacon identifier and received radio wave strength) from the user terminal 20. It is determined whether or not the information including the above is received (step S8).
When it is determined in step S8 that the beacon information has been received (step S8; Yes), the control unit 11 determines that the vehicle number of the vehicle in which the beacon corresponding to the beacon information is installed is based on the beacon information. , The train number of the train including the vehicle is determined (step S9).
Next, the control unit 11 uses the boarding position information (determination result in step S9) as the latest position information, and uses the terminal ID of the user terminal 20 (hereinafter referred to as “user terminal 20c”) that has transmitted the beacon information. At the same time, it is stored in the storage unit 14 (step S10).

Next, the control unit 11 controls the communication unit 15 to send the boarding position information to a predetermined crew terminal 40, a predetermined station employee terminal 30, a wheelchair information display monitor 70, etc. together with the terminal ID of the user terminal 20c. Transmit (step S11).
Hereinafter, the train corresponding to the train number determined in step S9 is referred to as "train X", and the boarding station of the train user having the user terminal 20c (the boarding station on the railway line on which train X runs) is "train X". The boarding station Y is called the getting-off station Y, and the getting-off station of the train user who has the user terminal 20c (the getting-off station on the railway line on which the train X runs) is called the getting-off station Z.

Specifically, the control unit 11 transmits, for example, the boarding position information to the crew terminal 40 corresponding to the route number of the crew on the train X. As a result, the boarding position information of the user terminal 20c can be displayed on the crew terminal 40 of the train X crew member, so that the train X crew member is currently using a wheelchair for the train he / she is on. You can see that the train user is on board.
When transmitting the boarding position information to the crew terminal 40, it is also possible to configure the system to transmit the hiring schedule of the user terminal 20c and the like together with the boarding position information. With this configuration, the crew of train X can know the boarding station and getting-off station of the train user who has the user terminal 20c, so that the stop time at boarding station Y and getting-off station Z can be lengthened. It becomes possible to deal with it.

Further, for example, the control unit 11 extracts the getting-off station (including the transfer station) included in the adoption schedule of the user terminal 20c, and transmits the boarding position information to the station staff terminal 30 corresponding to the station ID of the extracted getting-off station. To do. As a result, the boarding position information of the user terminal 20c can be displayed on the station staff terminal 30 of the station staff at the getting-off station, so that the station staff at the getting-off station Z can put on a wheelchair without a call from the station staff at the getting-off station Y. You can see which train user is on the train.
When transmitting the boarding position information to the station staff terminal 30, the boarding position information, the hiring schedule of the user terminal 20c, the current position of the train X, and the scheduled time when the train X arrives at the getting-off station Z are determined. It can also be configured to send at least one of them. With this configuration, the station staff at the getting-off station Z knows when the train user using the wheelchair will arrive, so he prepares to meet him at the timing when the train user arrives at his station. Can be done.

That is, the communication unit 15 receives the information transmitted from the user terminal 20 and the signal (beacon signal) from the signal transmitting device installed in each vehicle constituting the train. It serves as a device identification information receiving means for receiving device identification information (beacon information) for identifying the signal transmitting device acquired in the above.
Further, the control unit 11 is configured to include the car number of the vehicle in which the signal transmitting device corresponding to the device identification information is installed based on the device identification information received by the device identification information receiving means, and the vehicle. It serves as a boarding position information acquisition means for acquiring boarding position information including the train number of the train.

Further, the control unit 11 and the communication unit 15 store the boarding position information of the user terminal 20 acquired by the boarding position information acquisition means in the storage means (storage unit 14) together with the terminal ID of the user terminal 20. It serves as a boarding position information transmitting means to be transmitted to the portable station staff terminal 30 by the station staff of the getting-off station (including the transfer station) included in the moving schedule.
As a result, the station staff at the getting-off station can be notified of the boarding position of the train user. Therefore, the time and effort of the station staff, specifically, the station staff at the boarding station calls the station staff at the getting-off station and the train user It is possible to save the trouble of notifying the boarding position.
The boarding position information of the user terminal 20 acquired by the boarding position information acquisition means may be transmitted not only to the station staff terminal 30 of the station staff at the getting-off station but also to the station staff terminal 30 of the station staff at the boarding station.

Further, the boarding position information transmitting means is a crew terminal capable of carrying the boarding position information of the user terminal 20 acquired by the boarding position information acquiring means to the train crew corresponding to the train number included in the boarding position information. It is configured to transmit to 40.
As a result, the train crew can be notified of the boarding position of the train user, so that the crew can know that the train user is currently on the train on which he / she is on board.

Next, the control unit 11 determines whether the position of the train X is close to the getting-off station Z (step S12). Specifically, the control unit 11 calculates, for example, the time from the current time to the scheduled time when the train X arrives at the getting-off station Z, and when the calculated time is less than a predetermined threshold value, the control unit 11 gets off. Judged to be close to station Z.
If it is determined in step S12 that the station is not close to the getting-off station Z (step S12; No), the process returns to step S1.
When it is determined in step S12 that the station is close to the getting-off station Z (step S12; Yes), the control unit 11 controls the communication unit 15 and transmits the getting-off station guidance information which is the support information to the user terminal 20c. Then (step S13), the process returns to the process of step S1. As a result, the user terminal 20c can display the getting-off station guidance (for example, the guidance display such as "I will arrive at Z station soon. Please prepare for getting off.").

That is, the control unit 11 and the communication unit 15 use the train to support the movement of the train user based on the movement schedule of the train user stored in the storage means (storage unit 14). It serves as a means for transmitting support information to be transmitted to a user terminal 20 that can be carried by a person. Then, the support information transmitting means is configured to be able to transmit the disembarkation station guidance information for notifying the train user that he / she is approaching the disembarkation station included in the movement schedule as the support information.
As a result, the train user can be given a sense of security as if being watched by a railway employee (station staff or crew member), and the anxiety of the train user can be eliminated.

When it is determined in step S8 that the beacon information has not been received (step S8; No), the control unit 11 determines whether the communication unit 15 has received the station employee comment information from the station employee terminal 30 (step S14). ). In the present embodiment, the station staff terminal 30 is configured to transmit the destination (terminal ID of the user terminal 20) of the station staff comment information together with the station staff comment information.
When it is determined in step S14 that the station staff comment information has been received (step S14; Yes), the control unit 11 controls the communication unit 15 to use the station staff comment information, which is the support information, in the station staff comment information. It is transmitted to the user terminal 20 corresponding to the destination (step S15), and the process returns to the process of step S1. As a result, the station staff comment can be displayed on the user terminal 20.

Here, the station staff comment is input by the station staff operating the station staff terminal 30. The station staff comment is a comment entered by the station staff according to the movement schedule sent to the station staff terminal 30 at the time of reservation (for example, "Please come to the south exit ticket gate of station A by 10:05 on February 2nd." (Comments such as) and comments entered according to the GPS information (current position information) of the train user, which is transmitted to the station staff terminal 30 at any time while the train user is moving (for example, at the south exit ticket gate of station A). We are waiting for you. ") And so on.

That is, the control unit 11 and the communication unit 15 serve as support information transmitting means for transmitting support information for supporting the movement of the train user to the user terminal 20 portable to the train user. The support information transmitting means is configured to be capable of transmitting information transmitted from the station staff terminal 30 to the train user (station staff comment information) as support information.
As a result, the train user can be given a sense of security as if being watched by a railway employee (station staff or crew member), and the anxiety of the train user can be eliminated.

When it is determined in step S14 that the station staff comment information has not been received (step S14; No), the control unit 11 determines whether an abnormality is occurring (step S16). Specifically, the control unit 11 manages, for example, when the communication unit 15 receives abnormal information (delay information, suspension information, etc.) from any train operation management system 50, or when any secondary traffic information is managed. When abnormal information (delay information, suspension information, traffic jam information, etc.) is received from the system 60, it is determined that an abnormality is occurring.
If it is determined in step S16 that no abnormality has occurred (step S16; No), the process returns to step S1.

When it is determined in step S16 that an abnormality is occurring (step S16; Yes), the control unit 11 extracts the hiring schedule to be updated from the hiring schedules stored in the storage unit 14 (step S16). S17). Specifically, for example, an employment schedule in which date and time information (date and time of departure and arrival, date and time of arrival at a destination, etc.) is changed due to the influence of an abnormality occurring is extracted.
Next, the control unit 11 performs schedule update processing (step S18) for each of all the adoption schedules extracted in step S17, and returns to the processing of step S1. Specifically, for example, when "movement schedule L", "movement schedule Q", and "movement schedule W" are extracted in step S17, the schedule update process for the movement schedule L and the movement schedule Q The schedule update process for the movement schedule W and the schedule update process for the movement schedule W are performed, and the process returns to the process of step S1.

FIG. 3B shows an example of the schedule update process. Here, the schedule update process for the movement schedule Q will be described.
First, the control unit 11 updates the date and time of the hiring schedule (step S31). That is, the control unit 11 changes the date and time information of the movement schedule Q stored in the storage unit 14 based on the information related to the operation schedule stored in the storage unit 14.

Next, the control unit 11 controls the communication unit 15 to transmit the latest hiring schedule, which is support information, to the user terminal 20 (step S32). That is, the control unit 11 stores the latest movement schedule Q (movement schedule Q after changing the date and time) together with the movement schedule Q in the user terminal 20 (hereinafter, "user terminal") corresponding to the terminal ID stored in the storage unit 14. It is called "20q"). As a result, the latest movement schedule Q can be stored in the user terminal 20q, and the latest movement schedule Q can be displayed.

Next, the control unit 11 determines whether the route can be changed (step S33).
Specifically, the control unit 11 stores, for example, a movement schedule in the storage unit 14, which has a different route from the movement schedule Q and is generated at the same time as the original movement schedule Q (hereinafter, “movement schedule R””. ) Is stored, it is determined that the route can be changed. As described above, in the present embodiment, when there are a plurality of routes from the departure point to the destination, a plurality of travel schedules having different routes are generated at the time of reservation, and the plurality of travel schedules are stored in the storage unit 14. It is configured as.

If it is determined in step S33 that the route cannot be changed (step S33; No), the schedule update process for the movement schedule Q ends.
If it is determined that the route cannot be changed, the latest travel schedule Q (travel schedule Q after changing the date and time) is sent to the station staff terminal 30, the crew terminal 40, the wheelchair information display monitor 70, etc. at the boarding / alighting station. After the transmission, the schedule update process for the movement schedule Q may be completed.

When it is determined in step S33 that the route can be changed (step S33; Yes), the control unit 11 controls the communication unit 15 to obtain the route change guidance information and the movement schedule R, which are support information. It is transmitted to the user terminal 20q (step S34). Here, when the date and time information of the movement schedule R is changed due to the influence of the abnormality occurring, after changing the date and time information of the movement schedule R stored in the storage unit 14, the route change guidance information and the latest (Movement schedule R after changing the date and time) and the movement schedule R of As a result, the latest travel schedule R can be displayed on the user terminal 20, and the route change guidance (for example, "There is a delay on the △△ line. Change at the C station and use the △△ line as it is." If you change trains at the next B station and use the ▽▽ line, you will arrive at E station earlier. If you want to change to the ▽▽ line at the next B station, select the "Change" button. " , Etc.) can be displayed, so the train user changes the route by comparing the latest travel schedule R transmitted in step S35 with the latest travel schedule Q transmitted in step S32. You can choose whether or not to do it.

The route change guidance information may include information that can be an index for selecting whether or not to change the route. Specifically, for example, the congestion status of each station (boarding / alighting station included in the movement schedule Q and the boarding / alighting station included in the movement schedule R) and each railway line (railway line included in the movement schedule Q and movement). The congestion status of the railway line included in the schedule R) may be included. This makes it easier for train users to choose whether or not to change the route.

Further, not only the movement schedule Q but also the movement schedule R (a movement schedule whose route is different from that of the movement schedule Q and which is generated at the same time as the original movement schedule Q) is stored in the storage unit 14. Even in this case, if the date and time of arrival at the destination in the latest travel schedule R is later than the date and time of arrival at the destination in the latest travel schedule Q, it is determined in step S33 that the route cannot be changed. May be good.
Further, when the storage unit 14 has a movement schedule whose route is different from that of the movement schedule Q and a plurality of movement schedules generated at the same time as the original movement schedule Q are stored, the plurality of movement schedules are routed. It may be transmitted together with the change guidance so that the train user can select which one to adopt, or the schedule with the earliest arrival date and time at the destination among these plurality of travel schedules may be transmitted together with the route change guidance.

Next, the control unit 11 determines whether the communication unit 15 has received the route change request from the user terminal 20q within a predetermined period (step S35).
If it is determined in step S35 that the route change request has not been received within the predetermined period (step S35; No), the schedule update process for the movement schedule Q ends.
If it is determined that the route change request has not been received within the predetermined period, the latest travel schedule Q (travel schedule Q after changing the date and time) is used for the station staff terminal 30, the crew terminal 40, and the wheelchair at the boarding / alighting station. After transmitting to the information display monitor 70 or the like, the schedule update process for the movement schedule Q may be completed.

When it is determined in step S35 that the route change request has been received within the predetermined period (step S35; Yes), the control unit 11 updates the route of the hiring schedule (step S36). Specifically, the control unit 11 switches the adoption flag for the movement schedule Q from ON to OFF, and switches the adoption flag for the movement schedule R from OFF to ON.

In this way, if there is a route change request within a predetermined period, the adoption flag for the movement schedule Q is turned off and the adoption flag for the movement schedule R is turned on, so the latest movement schedule R is used. Then, the subsequent processes of steps S5 to S18 are executed.
On the other hand, if there is no route change request within the predetermined period, the adoption flag for the movement schedule Q remains ON, and the adoption flag for the movement schedule R remains OFF. Therefore, the latest movement schedule Q Is used to execute the subsequent processes of steps S5 to S18.

Next, the control unit 11 controls the communication unit 15 to transmit the latest hiring schedule, which is support information, to the user terminal 20 (step S37), and ends the schedule update process for the movement schedule Q. That is, the control unit 11 transmits the latest movement schedule R together with the terminal ID of the user terminal 20q to the user terminal 20q, the predetermined crew terminal 40, the predetermined station employee terminal 30, the wheelchair information display monitor 70, and the like. .. As a result, the latest movement schedule R can be stored in the user terminal 20q, the predetermined station employee terminal 30, the wheelchair information display monitor 70, and the like, and the latest movement schedule R can be displayed.

Specifically, for example, the control unit 11 extracts the station ID of the boarding / alighting station (including the transfer station) that was planned to be used from the movement schedule Q, and plans to use it from the movement schedule R. The station ID of the boarding / alighting station (including the transfer station) is extracted, and the latest movement schedule R is transmitted to the station staff terminal 30 corresponding to the extracted station ID. As a result, the latest hiring schedule of train users can be displayed on the station staff terminal 30 that is the transmission target. Therefore, the station staff at each station knows that the boarding / alighting station of the train user has changed, and can take measures according to the change.

That is, the control unit 11 serves as an abnormal route determining means for determining whether or not there is a railway line in which an abnormality including delay and suspension has occurred, based on information on the operation status of the train.
Further, when the control unit 11 determines that there is a railway line in which an abnormality is occurring by the abnormal route determining means, the abnormal occurrence is occurring among the plurality of movement schedules stored in the storage means (storage unit 14). It serves as a means for updating a travel schedule that updates a travel schedule that includes railway lines.

Further, the control unit 11 and the communication unit 15 set the movement schedule (latest movement schedule Q, latest movement schedule R) updated by the movement schedule updating means to the boarding / alighting stations (including transfer stations) included in the movement schedule. ) Serves as an updated movement schedule transmission means to be transmitted to the portable station staff terminal 30.

Further, the control unit 11 and the communication unit 15 use the train to support the movement of the train user based on the movement schedule of the train user stored in the storage means (storage unit 14). It serves as a means for transmitting support information to be transmitted to a user terminal 20 that can be carried by a person. Then, the support information transmitting means is configured to be able to transmit the movement schedule (latest movement schedule Q, latest movement schedule R) updated by the movement schedule updating means as support information.
As a result, the latest travel schedule can be notified to the train user, so that even if an abnormality such as a delay or suspension occurs, the anxiety that the train user has can be eliminated.
In addition, since the latest travel schedule can be notified to train users and station staff at the boarding / alighting station, the convenience of train users can be improved.

The latest movement schedule R may be transmitted not only to the user terminal 20q, the predetermined station employee terminal 30, and the wheelchair information display monitor 70, but also to the predetermined crew terminal 40.
Specifically, in the control unit 11, for example, a train user having the user terminal 20q gets on the train based on the latest position information stored in the storage unit 14 together with the terminal ID of the user terminal 20q. When it is determined whether or not the train is inside, and when it is determined that the train is on board, the latest travel schedule R is transmitted to the crew terminal 40 corresponding to the route number of the crew member who is on the train. As a result, the latest hiring schedule of train users who are on the train can be displayed on the crew terminal 40 which can be carried by the crew members who are on the train. Therefore, the crew of the train knows that the station where the train user gets off has changed, and can take measures according to the change.

[2-2. Operation of user terminal]
The operation of the user terminal 20 will be described with reference to the flowchart of FIG. 4A. The control unit 21 of the user terminal 20 performs the process shown in FIG. 4A when the movement support application stored in the storage unit 24 or the like is running.
The control unit 21 of the user terminal 20 determines whether or not it is within the usage time of the movement support system 1 (step S51). Specifically, for example, the control unit 21 sets the movement schedule for today in the movement schedule stored in the storage unit 24, that is, today is within the range from the day of departure to the day of arrival at the destination. If there is a movement schedule included, it is determined that the movement support system 1 is within the usage time. In the present embodiment, the movement schedule transmitted from the central server 10 to the user terminal 20 is stored in the storage unit 24.

When it is determined in step S51 that it is within the usage time (step S51; Yes), the control unit 21 uses the beacon (in-train beacon) installed in each vehicle constituting the train by the beacon receiving unit 27. It is determined whether or not the beacon signal of (step S52) has been received.
When it is determined that the beacon signal has been received in step S52 (step S52; Yes), the control unit 21 controls the communication unit 25 to obtain beacon information (beacon identifier and received radio wave strength) based on the beacon signal. Information including the above) is transmitted to the central server 10 (step S53), and the process returns to the process of step S51.

When it is determined in step S52 that the beacon signal has not been received (step S52; No), the control unit 21 determines whether the GPS receiving unit 26 has received the GPS signal from the GPS satellite (step S54). ..
When it is determined that the GPS signal has been received in step S54 (step S54; Yes), the control unit 21 controls the communication unit 25 and performs GPS information based on the GPS signal (the current position of the user terminal 20). (Latitude and longitude) are transmitted to the central server 10 (step S55), and the process returns to the process of step S51.

When it is determined in step S51 that it is not within the usage time (step S51; No), or when it is determined in step S54 that the GPS signal is not received (step S54; No), the control unit 21 is a train user. It is determined whether or not the input of the reservation information (information including the departure place and destination and the date and time of departure or arrival at the destination) has been completed (step S56). Specifically, the control unit 21 receives, for example, reservation information when necessary items are input on the reservation application screen displayed on the display unit 23 and the "done" button on the reservation application screen is selected. It is determined that the input of is completed.
If it is determined in step S56 that the input of the reservation information has not been completed (step S56; No), the process returns to the process of step S51.
When it is determined in step S56 that the input of the reservation information is completed (step S56; Yes), the control unit 21 controls the communication unit 25 and transmits the reservation information to the central server 10 (step S57). , Return to the process of step S51.

The departure place and destination included in the reservation information are station names, facility names, place names, addresses, and the like. For example, it is possible to configure the frequently used departure points and destinations, such as the home address, to be registered in the mobility support application.
The travel schedule shown in FIG. 4B is, for example, reservation information in which "departure place: home", "destination: G hot spring", "departure date and time (date and time of departure): 10:00" are input. It was generated according to.

As described above, according to the movement support system 1 of the present embodiment, the train is provided with a server device (central server 10) for storing information on the train operation schedule and a station staff terminal 30 that can be carried by station staff. It can support the movement of a person from the starting point to the destination. The server device is information transmitted from the user terminal 20 portable to the train user, and includes reservation information including a departure place and a destination, a date and time of departure from the departure place, or a date and time of arrival at the destination. Based on the reservation information receiving means (communication unit 15) that receives the reservation information receiving means and the reservation information received by the reservation information receiving means, the route used when moving, the railway line of the train used when moving, and the boarding / alighting station. A movement schedule generation means (control unit 11) that generates a movement schedule including the departure / arrival date and time and stores the reservation information in the storage means (storage unit 14) together with the terminal ID of the user terminal 20 that has transmitted the reservation information. The user terminal 20 corresponding to the terminal ID stored in the storage means together with the movement schedule and the station staff of the boarding / alighting station included in the movement schedule can carry the movement schedule generated by the movement schedule generation means. Support for transmitting the movement schedule transmission means (control unit 11, communication unit 15) to be transmitted to the terminal 30, and support information for supporting the movement of the train user to the user terminal 20 portable to the train user. It is provided with information transmission means (control unit 11, communication unit 15).
Therefore, since support information can be provided to the train user, the anxiety of the train user can be eliminated.
In addition, since the movement schedule can be notified to the train user and the station staff of the boarding / alighting station, the convenience of the train user can be improved.

Further, according to the server device (central server 10) of the present embodiment, the route used when the train user moves from the departure point to the destination, the railway line of the train used for the movement, and getting on and off. A storage means (storage unit 14) that stores a movement schedule including a car station and a departure / arrival date and time, and a user terminal that the train user can carry the movement schedule of a train user stored in the storage means. Based on the movement schedule transmission means (control unit 11, communication unit 15) to be transmitted to 20, and the movement schedule of the train user stored in the storage means, the support information for supporting the movement of the train user is provided. It is provided with support information transmitting means (control unit 11, communication unit 15) for transmitting to the portable user terminal 20 by the train user.
Therefore, since support information can be provided to the train user, the anxiety of the train user can be eliminated.
In addition, since the movement schedule can be notified to the train user, the convenience of the train user can be improved.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments.
For example, in the above embodiment, when abnormal information (delay information, suspension information, etc.) is received from any train operation management system 50, or abnormal information (delay information, suspension information, etc.) is received from any secondary traffic information management system 60. When the condition that information, traffic jam information, etc.) is satisfied, it is determined that an abnormality is occurring in step S16, but the condition for determining that an abnormality is occurring can be changed as appropriate. For example, even if it is determined that an abnormality is occurring when the condition that the train user gets off at a station different from the schedule (a station different from the getting-off station included in the recruitment schedule of the train user) is satisfied. Good.

In addition, the beacon receiving unit 27 of the user terminal 20 is a device for identifying the signal transmitting device obtained by receiving a signal (beacon signal) from the signal transmitting device installed in each vehicle constituting the train. Based on the identification information (beacon information), the vehicle number of the vehicle in which the signal transmission device (beacon) corresponding to the device identification information is installed and the train number of the train including the vehicle are included. It can also be configured to have a function as a boarding position information acquisition means for acquiring boarding position information.
In this case, the server device (central server 10) is information transmitted from the user terminal 20, and the user terminal 20 receives a signal from a signal transmitting device installed in each vehicle constituting the train. The boarding position information receiving means (communication unit 15) for receiving the boarding position information and the boarding position information of the user terminal 20 received by the boarding position information receiving means are stored together with the terminal ID of the user terminal 20. The means (control unit 11, communication unit 15) for transmitting boarding position information to be transmitted to the portable station staff terminal 30 by the station staff of the getting-off station included in the movement schedule stored in the means (storage unit 14). Become.

Further, the signal transmitting device installed in each vehicle constituting the train is not limited to a beacon that transmits a beacon signal such as a sound wave signal, and can be changed as appropriate. For example, a Wi-Fi signal or the like can be used. It may be a wireless LAN access point or the like for transmitting.
Further, the user terminal 20 may receive a signal from a signal transmitting device installed in a station yard or the like, acquire device identification information of the signal transmitting device, and transmit the signal to the central server 10. In this case, it is possible to know the position information of the train user in the station yard, specifically, where the train user is in the station yard, which line and near which train is waiting (waiting), and the like. When you know which line and near which train is waiting (waiting), the number of the vehicle on which the train user is boarding (boarding) and the train number of the train including the vehicle are displayed. In this case as well, the control unit 11 (boarding position information acquisition means) of the central server 10 allows the train user to board (board) based on the device identification information from the user terminal 20. ) It is possible to acquire boarding position information including the car number of the vehicle and the train number of the train including the vehicle.

Further, in the above embodiment, as support information, disembarkation station guidance information, station staff comment information, route change guidance information, the latest recruitment schedule, etc. are transmitted to the user terminal 20, but the support information is not limited to this. Absent. For example, it is possible to transmit tourist information of a place close to the current position of the train user to the user terminal 20 as support information.
Further, in the above embodiment, the description has been made for train users who are using wheelchairs, but the movement support system of the present invention is not limited to train users who are using wheelchairs, and does not use wheelchairs. However, it is also possible to support those who need the assistance of station staff to move inside the station or get on and off the train.
In addition, the details shown in the embodiment can be appropriately changed without departing from the spirit of the invention.

1 Mobility support system 10 Central server (server device)
11 Control unit (movement schedule generation means, movement schedule transmission means, support information transmission means, boarding position information acquisition means, boarding position information transmission means, current position information transfer means, abnormal route determination means, movement schedule update means, updated movement Schedule transmission means)
14 Storage unit (storage means)
15 Communication unit (reservation information receiving means, moving schedule transmitting means, support information transmitting means, device identification information receiving means, boarding position information transmitting means, current position information receiving means, current position information transferring means, updated moving schedule transmitting means)
20 User terminal 30 Station staff terminal 40 Crew terminal

Claims (7)

In a movement support system that is equipped with a server device that stores information about train operation schedules and a station staff terminal that can be carried by station staff, and supports train users to move from their departure point to their destination.
The server device is
Receives reservation information that is information transmitted from a user terminal that can be carried by a train user, including the departure point and the destination, and the date and time of departure from the departure point or the date and time of arrival at the destination. Reservation information receiving means and
Based on the reservation information received by the reservation information receiving means, a movement schedule including the route used for the movement, the railway line of the train used for the movement, the boarding / alighting station, and the departure / arrival date and time is determined. A movement schedule generation means that is generated and stored in a storage means together with the terminal ID of the user terminal that has transmitted the reservation information.
The movement schedule generated by the movement schedule generation means is carried by the user terminal corresponding to the terminal ID stored in the storage means together with the movement schedule and the station staff of the boarding / alighting station included in the movement schedule. Possible movement schedule transmission means to transmit to the station staff terminal,
A support information transmitting means for transmitting support information for supporting the movement of a train user to a user terminal portable to the train user, and
Abnormal route determination means for determining whether or not there is an abnormal railway line including delays and suspensions based on information on train operation status,
When it is determined by the abnormal route determining means that there is a railway line in which an abnormality has occurred, a movement for updating a movement schedule including the railway line in which the abnormality has occurred among a plurality of movement schedules stored in the storage means. Schedule update means and
The moving schedule updated by the moving schedule updating means is provided with an updated moving schedule transmitting means for transmitting the moving schedule included in the moving schedule to the station staff terminal that can be carried by the station staff of the boarding / alighting station .
The support information transmitting means can transmit the movement schedule updated by the movement schedule updating means and the route change guidance information as the support information.
The movement schedule update means
Before the route change guidance information is transmitted to the user terminal, a date and time updating means for updating the date and time of the movement schedule including the railway line in which the abnormality occurs, and a date and time updating means.
A route update means for updating a route of a travel schedule including a railway line in which an abnormality has occurred when a route change request from the user terminal is received after the route change guidance information is transmitted to the user terminal. mobile support system, characterized in Rukoto provided with, the. The movement support system according to claim 1, wherein the route change guidance information includes information that can be an index as to whether or not to change the route. The support information transmitting means can be used as the support information.
Information transmitted to train users by station staff received from the station staff terminal,
Disembarkation station guidance information that notifies train users that they are approaching the disembarkation station included in the travel schedule, and
The mobility support system according to claim 1 or 2 , wherein at least one of them can be transmitted. The server device is
Information transmitted from the user terminal for identifying the signal transmitting device obtained by receiving a signal from the signal transmitting device installed in each vehicle constituting the train. Device identification information receiving means for receiving device identification information and
Based on the device identification information received by the device identification information receiving means, the car number of the vehicle in which the signal transmitting device corresponding to the device identification information is installed and the train number of the train including the vehicle. And, the boarding position information acquisition means for acquiring the boarding position information including
The boarding position information of the user terminal acquired by the boarding position information acquisition means can be carried by the station staff of the getting-off station included in the movement schedule stored in the storage means together with the terminal ID of the user terminal. The movement support system according to any one of claims 1 to 3, further comprising a boarding position information transmitting means for transmitting to the station staff terminal. Further equipped with a crew terminal that can be carried by train crews,
The boarding position information transmitting means
It is characterized in that the boarding position information of the user terminal acquired by the boarding position information acquisition means is transmitted to the crew terminal portable to the crew of the train corresponding to the train number included in the boarding position information. The mobility support system according to claim 4 . The server device is
Information transmitted from the user terminal, the current position information receiving means for receiving the current position information of the user terminal acquired by the user terminal by receiving the GPS signal, and
The station staff of the boarding station included in the movement schedule stored in the storage means together with the terminal ID of the user terminal can carry the current position information of the user terminal received by the current position information receiving means. The movement support system according to any one of claims 1 to 5 , further comprising a means for transferring current position information to be transmitted to a station employee terminal. A storage means for storing a travel schedule including a route used when a train user travels from a departure point to a destination, a train line used for the travel, a boarding / alighting station, and a departure / arrival date / time. When,
A movement schedule transmission means for transmitting a train user's movement schedule stored in the storage means to a user terminal portable to the train user, and
A support information transmitting means for transmitting support information for supporting the movement of the train user to a user terminal portable to the train user based on the movement schedule of the train user stored in the storage means. ,
Abnormal route determination means for determining whether or not there is an abnormal railway line including delays and suspensions based on information on train operation status,
When it is determined by the abnormal route determining means that there is a railway line in which an abnormality has occurred, a movement for updating a movement schedule including the railway line in which the abnormality has occurred among a plurality of movement schedules stored in the storage means. Schedule update means and
The moving schedule updated by the moving schedule updating means is provided with an updated moving schedule transmitting means for transmitting the moving schedule updated by the moving schedule updating means to a station staff terminal portable to the station staff of the boarding / alighting station included in the moving schedule .
The support information transmitting means can transmit the movement schedule updated by the movement schedule updating means and the route change guidance information as the support information.
The movement schedule update means
Before the route change guidance information is transmitted to the user terminal, a date and time updating means for updating the date and time of the movement schedule including the railway line in which the abnormality occurs, and a date and time updating means.
A route update means for updating a route of a movement schedule including a railway line in which an abnormality has occurred when a route change request from the user terminal is received after the route change guidance information is transmitted to the user terminal. server device according to claim Rukoto provided with, the.

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