JP6815349B2 - Security system and security method - Google Patents

Description

The present invention relates to a security system and a security method for managing security by security guards.

Conventionally, when performing large-scale event security or resident security, area guards who guard multiple security areas by standing guards, etc., and area guards who are not in charge of a specific security area are not in charge, in case of an incident. In many cases, it is used in combination with a patrol guard. Then, the waiting guards waiting in the waiting room are replaced with area guards or patrol guards as appropriate, and the guards are continued for a predetermined guard period.

Here, when the area guard or patrol guard responds to any incident, the optimal placement of other guards while excluding the area guard or patrol guard who takes appropriate measures in response to the incident. The technology to do this is known. For example, in Patent Document 1, what kind of ability should be deployed in what combination according to the skill (physical ability, self-defense ability) and experience of the guard and the position information of the guard. A security system that simulates the above and provides information on the optimal deployment of security guards in real time is disclosed. In particular, optimize the placement of other guards, including waiting guards, so that if a particular guard is responding to an incident, they can respond within 25 minutes in the event of another incident. It is configured to do.

JP-A-2015-215737A

However, in Patent Document 1, it is premised that it is possible to respond to another incident newly generated by another guard or a waiting guard within a predetermined time (25 minutes). When a trouble occurs by a person who can speak only in the language of the above, there is a problem that the incident cannot be dealt with if a security guard who can speak the language is waiting in a waiting room or the like.

Here, since the security duty assigned to the guards has a higher load than the work such as desk work, a break time exceeding the legal number of hours is given in addition to the legal break time. The break time given in view of the peculiarity of the security mission is referred to as "waiting" for convenience in order to distinguish it from the legal break time. For this waiting, the waiting room is moving to the waiting room, which is the waiting room, and the waiting room is moving to the waiting room, and the waiting room is moving to the waiting room. It shall include the actual standby state, which is the state in which the standby is actually performed. In the actual standby state, the guards take a break, for example, by removing the equipment.

In this way, among the guards on standby, various guards such as guards who can be dispatched immediately, guards who are in the actual standby state with the equipment removed, and guards who are taking a nap are mixed. However, the above-mentioned Patent Document 1 cannot correspond to these actual conditions. In addition, in order to increase the number of security guards and make it possible to respond smoothly to various incidents, a large number of security guards are required, which causes a problem of inefficiency.

For these reasons, how to efficiently optimize security while considering the current situation of security guards in various waiting situations has become an important issue. Such a problem also occurs when there is no patrol guard and only the area guard guards.

The present invention has been made to solve the above-mentioned problems of the prior art, and an object of the present invention is to provide a security system and a security method for efficiently performing security while considering the situation of a security guard on standby. And.

In order to solve the above-mentioned problems and achieve the object, the present invention manages the state of a guard on guard who is assigned a predetermined security duty and the state of a security guard on standby who is not assigned the security duty. A unit, a detection unit that detects the occurrence of an event in the security target area, and when the occurrence of an event is detected by the detection unit, the state of the guard during security and the standby state managed by the management unit. Dealing with the event with respect to the specific unit that identifies the guard to deal with the event based on the state of the middle guard, and the security guard or the waiting guard specified by the specific unit. The specific unit is provided with a response notification unit that gives a notification, and the specific unit determines whether or not the security guard can respond based on the content of the event detected by the detection unit, and the security guard during security. wherein for waiting the guards, wherein the specific child guards to deal with the event if it can not determine that it is possible to cope by personnel.

Further, in the above invention , in the above invention, the specific unit uses the state of the waiting guard and the position of the event detected by the detecting unit to specify the waiting guard who deals with the event. It is characterized by calculating the priority for doing so.

Further, in the above invention , in the above invention, the management unit is in a pre-waiting moving state, which is moving to a waiting place after a security mission, as a state of the waiting guard, and arrives at the waiting place and stands by. It is characterized by distinguishing and managing the actual standby state and the post-standby moving state in which the user is moving to a place where the security mission should be performed after the actual standby state is completed.

Further, in the above invention , in the above invention, the specific unit has a lower priority when it is in the actual standby state than when it is in the pre-waiting moving state or the post-waiting moving state. It is characterized by weighting.

Further, in the above invention , in the above invention, the specific unit weights the priority so as to have a positive correlation with the length of the actual standby state, and the security duty is assigned. It is characterized in that the priority is weighted so as to have a negative correlation with the length of.

The present invention, in the above invention, the specific unit, when calculating the priority for waiting guards the waiting before moving state, according to the time elapsed from該待machine start before the movement state It is characterized in that weighting is performed so that the priority is lowered.

Further, the present invention is characterized in that, in the above invention, a virtual priority notification unit for notifying the waiting guard of a virtual priority that does not consider the position of the event is further provided.

Further, the present invention comprises a management step for managing the state of a guard on guard who is assigned a predetermined security duty and the state of a guard on standby who is not assigned the security duty, and an event in a security target area. The above-mentioned thing based on the detection step for detecting the occurrence and the state of the guard during guard and the state of the guard on standby managed in the management step when the occurrence of an event is detected by the detection step. It is seen including a specifying step of specifying a security guard to deal with elephant for the identified security in guards or waiting guards by the specifying step, and address notification step of addressing notification to said event, The specific step determines whether or not the security guard can deal with the situation based on the content of the event detected by the detection step, and cannot determine that the security guard can deal with the situation. wherein for waiting the guards, wherein the specific child guards to deal with the event in the case.

According to the present invention, security can be performed efficiently while considering the situation of the guards on standby.

FIG. 1 is an explanatory diagram of a security system according to an embodiment. FIG. 2 is a system configuration diagram of the security system shown in FIG. FIG. 3 is an internal configuration diagram showing an internal configuration of the control center shown in FIG. FIG. 4 is an internal configuration diagram showing an internal configuration of the guard terminal device shown in FIG. FIG. 5 is an explanatory diagram of a specific example of security guard status data stored in the control center. FIG. 6 is an explanatory diagram for calculating the priority. FIG. 7 is an explanatory diagram for calculating the state score. FIG. 8 is a flowchart showing a processing procedure of the control center. FIG. 9 is a flowchart showing a processing procedure related to the virtual priority.

Hereinafter, preferred embodiments of the security system and security method according to the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1 is an explanatory diagram of a security system according to an embodiment. As shown in FIG. 1, a security guard who is assigned a predetermined security mission is assigned to the security target area. Security guards include area guards who guard the assigned security area by pickets, etc., and patrol guards who are not in charge of a specific security area and patrol in case of an incident. .. Incidents are events that require security guards to deal with, including fires, accidents, and troubles between customers.

In addition, waiting guards who are not assigned security duties are waiting in the waiting room, and they will be replaced by area guards or patrol guards as appropriate, and security will be continued for a predetermined security period.

When the guard during security detects an incident, the guard terminal device 40, which will be described later, notifies the control center 50 and takes measures against the incident. Further, by receiving the response notification from the control center 50 by the security guard terminal device 40, it is possible to respond to an incident that is not detected by itself.

The control center 50 manages the status of the guards on guard and the guards on standby. In addition, the control center 50 detects an event that detects an incident in a security target area. Incident detection can be performed by notification from the guard terminal device 40. A surveillance camera, a fire sensor, or the like may be provided in the security target area, and the output of these devices may be used to detect an incident. In addition, it is also possible to detect incidents by accepting reports from volunteer staff and the general public.

When the control center 50 detects an incident, the control center 50 identifies a guard to deal with the incident based on the status of the guard on guard and the status of the guard on standby, and the identified guard or guard on standby Notify the response to the incident.

Here, the control center 50 determines whether or not the guards can deal with the incident based on the position and contents of the incident and the state of the guards, and if the guards can deal with it. Identify the guards to deal with the incident from the guards during security. Then, when the guards under guard cannot deal with it, that is, when the number of guards under guard is insufficient, the guards on standby identify the guards to deal with the incident. At this time, the control center 50 identifies the guards who deal with the incident so that the load is not concentrated on the specific guards based on the state of the waiting guards.

In this way, when the control center 50 manages the state of the guard in guard and the state of the guard in standby and detects the occurrence of an incident in the area to be guarded, the state of the guard in guard and the state of standby are in progress. Since the guards who deal with the incident are identified based on the state of the guards and the response notification is given, it is possible to efficiently perform the guard while considering the situation of the guards on standby.

Specifically, while giving priority to the guards who are guarding and notifying them of how to deal with the incident, the load on the guards who are on standby is reduced, and when the security guards cannot deal with it due to frequent incidents, the guards who are on standby Since the response notification is given to the personnel, it is possible to balance the distribution of the load of the guards and the prompt response by a limited number of personnel to the incident that occurs.

Next, the system configuration of the security system shown in FIG. 1 will be described. FIG. 2 is a system configuration diagram of the security system shown in FIG. As shown in FIG. 2, the security system includes a fixing device 10, a base server 20, a portable camera unit 21, a portable sensor unit 22, a security guard equipment 30, a control center 50, and a service server 80.

The fixing device 10 is a device installed in advance. The fixing device 10 includes an information acquisition means installed in advance for acquiring information used for security in a security target area, a large fixed display 14 used for displaying advertisements, a fixed speaker 15, and the like. In addition, the information acquisition means installed in advance includes a surveillance camera 11, an intrusion sensor 12, a fire sensor 13, and the like. It is also possible to acquire equipment information indicating the operating state from any device such as an air conditioner.

The base server 20 is a server that relays communication between the fixing device 10 and the control center 50. The base server 20 is installed inside or near the security target area. Further, when a plurality of security target areas exist, a plurality of base servers 20 can be provided.

The portable camera unit 21 is a camera installed based on an instruction from the control center 50. The portable camera unit 21 takes an image of the vicinity of the installed point and transmits the image data to the control center 50. The communication between the portable camera unit 21 and the control center 50 is also relayed by the base server 20.

The portable sensor unit 22 is a sensor installed based on an instruction from the control center 50. Any sensor such as a fire sensor or an intrusion sensor can be provided with a communication function to form the portable sensor unit 22. The portable sensor unit 22 acquires information around the installed point and transmits image data to the control center 50. The communication between the portable sensor unit 22 and the control center 50 is also relayed by the base server 20.

The guard equipment 30 is a device equipped by a guard. The security guard equipment 30 includes a camera 31, a microphone 32, a GPS (Global Positioning System) unit 33, an earphone 34, a speaker 35, a wireless relay device 36, and a security guard terminal device 40, which are wearable cameras. included.

The camera 31 takes an image of the surroundings and outputs the image data to the guard terminal device 40. The microphone 32 acquires ambient sound and outputs the sound data to the guard terminal device 40. The GPS unit 33 receives the signal of the GPS artificial satellite, calculates the position, and outputs the position data to the guard terminal device 40. The earphone 34 and the speaker 35 output sound under the control of the guard terminal device 40.

The security guard terminal device 40 has a function of performing wireless communication using a mobile phone communication network and a function of performing wireless communication according to a standard such as Wi-Fi (Wireless Fidelity). The guard terminal device 40 can communicate with the control center 50 by using these communication functions. In addition, wireless communication conforming to a standard such as Wi-Fi is performed via the wireless relay device 36 and the base server 20.

The wireless relay device 36 is a device that relays wireless communication conforming to a standard such as Wi-Fi, and relays not only communication between the security guard terminal device 40 and the base server 20 but also wireless communication of other devices. can do. For example, it is possible to relay the communication of another wireless relay device 36 and relay the connection from the pedestrian's mobile terminal to the Internet.

The security guard terminal device 40 transmits the data output by the camera 31, the microphone 32, and the GPS unit 33 to the control center 50, and outputs the data to the earphone 34 and the speaker 35 based on the data received from the control center 50.

Further, the security guard terminal device 40 executes a process using the data acquired from the camera 31, the microphone 32, and the GPS unit 33 by its own device, and outputs according to the process result by using the earphone 34 and the speaker 35. Can be done.

The control center 50 guards the security target area using the data received from the fixing device 10, the portable camera unit 21, the portable sensor unit 22, and the security guard equipment 30. Further, the control center 50 communicates with the service server 80 and makes the service provided by the service server 80 available to the guard terminal device 40.

The service server 80 is a server that provides various services such as an interpreter service that assists a security guard equipped with a security guard equipment 30. The service server 80 may be provided individually for each service.

Next, the internal configuration of the control center 50 shown in FIG. 1 will be described. FIG. 3 is an internal configuration diagram showing an internal configuration of the control center 50 shown in FIG. As shown in FIG. 3, the control center 50 includes a security target area information acquisition unit 51, a device control instruction transmission unit 52, a notification transmission unit 53, a storage unit 54, and a control unit 55.

The security target area information acquisition unit 51 is a processing unit that acquires information from the fixing device 10, the portable camera unit 21, the portable sensor unit 22, and the security guard equipment 30 and outputs the information to the control unit 55.

The device control instruction transmission unit 52 is a processing unit that transmits a control instruction output by the control unit 55 to the target device. The devices to which the control instruction is transmitted include the fixing device 10, the portable camera unit 21, the portable sensor unit 22, and the like. The notification transmission unit 53 is a processing unit that transmits a response notification output by the control unit 55 to the guard terminal device 40.

The storage unit 54 is a storage device such as a hard disk or a flash memory, and stores guard status data 54a indicating the status of the guard during guard and the guard on standby.

The control unit 55 is a control unit that controls the control center 50 as a whole, and is a security guard status management unit 55a, an event detection unit 55b, a device control unit 55c, a security guard identification unit 55d, a response notification unit 55e, and a virtual priority notification unit. It has 55f. The control unit 55 can be realized by a CPU (Central Processing Unit) or the like. When the control unit 55 is realized by the CPU, the CPU determines the security guard status management unit 55a, the event detection unit 55b, the device control unit 55c, the security guard identification unit 55d, the response notification unit 55e, and the virtual priority notification unit 55f. Realized as a process to execute.

The guard status management unit 55a manages the status of the guards on guard and the guards on standby by registering the information acquired from the guard equipment 30 by the security target area information acquisition unit 51 in the guard status data 54a. It is a processing unit. Specifically, the guard status management unit 55a appropriately registers the equipment, status, position, cumulative guard time, cumulative standby time, etc. of each guard in the guard status data 54a.

The event detection unit 55b is a processing unit that detects the occurrence of an incident, which is an event that requires a security guard to deal with. The event detection unit 55b detects the occurrence of an incident by using the information acquired by the security target area information acquisition unit 51 from the fixing device 10, the portable camera unit 21, the portable sensor unit 22, and the like. It is also possible to detect an incident based on a notification from the security guard equipment 30, a report from a volunteer staff or the general public, and the like.

The device control unit 55c determines control instructions for the fixing device 10, the portable camera unit 21, and the portable sensor unit 22 based on the detection result by the event detection unit 55b, and outputs the control instructions to the device control instruction transmission unit 52. Is. For example, when the occurrence of a fire is detected, evacuation guidance can be performed by outputting a control instruction for designating the display output of the large fixed display 14 and the content of the audio output from the fixed speaker 15.

The security guard identification unit 55d is a processing unit that identifies the security guard to deal with based on the detection result by the event detection unit 55b. Specifically, if the event detection unit 55b detects an incident, the security guard identification unit 55d uses the content of the incident, the location of the incident, and the security guard status stored in the security guard status data 54a. , Identify security guards to deal with the incident.

The security guard identification unit 55d first determines whether the security guard can handle the incident, and if the security guard can handle the incident, the security guard identifies the security guard to handle the incident. .. Then, when the guards under guard cannot deal with it, that is, when the number of guards under guard is insufficient, the guards on standby identify the guards to deal with the incident.

When selecting a guard from the waiting guards, the guard identification unit 55d calculates the priority based on the status of the waiting guards, and selects the waiting guard with a high priority. Identify the guards who will handle the incident so that the load is not concentrated on the specific guards.

In the calculation of this priority, weighting is performed so that the closer to the position of the incident, the higher the priority. Further, in the case of the actual standby state, weighting is performed so that the priority is lower than in the case of the movement state before the standby or the movement state after the standby. In addition, the priority is weighted so as to have a positive correlation with the cumulative time in the actual standby state, and the priority is weighted so as to have a negative correlation with the cumulative time in the guarded state.

When the security guard is identified by the security guard identification unit 55d, the response notification unit 55e generates a response notification and outputs it to the notification transmission unit 53 to transmit the response notification to the identified security guard. Let me. Here, the response notification includes various information necessary for response, such as the content and location of the incident and necessary equipment.

The virtual priority notification unit 55f calculates a priority that does not consider the positional relationship with the incident as a virtual priority, and performs a process of notifying the waiting guards. This virtual priority is an index indicating the high possibility of receiving a response notification if it is assumed that an incident has occurred at that time. The virtual priority notification unit 55f outputs the calculated virtual priority to the notification transmission unit 53, so that each waiting guard is transmitted.

Next, the internal configuration of the guard terminal device 40 shown in FIG. 2 will be described. FIG. 4 is an internal configuration diagram showing the internal configuration of the guard terminal device 40 shown in FIG. As shown in FIG. 4, the security guard terminal device 40 has an equipment interface 41, a display operation unit 42, a mobile communication network connection unit 43, a wireless relay device interface 44, a storage unit 45, and a control unit 46.

The equipment interface 41 is an interface that receives the outputs of the camera 31, the microphone 32, and the GPS unit 33, and outputs the sound to the earphones 34 and the speaker 35. The display operation unit 42 is a device such as a touch panel display that receives display output and operation input.

The mobile communication network connection unit 43 is a communication interface that connects to the mobile phone communication network for communication. The wireless relay device interface 44 is a communication interface that performs wireless communication with the wireless relay device 36 according to a standard such as Wi-Fi (Wireless Fidelity).

The storage unit 45 is a storage device such as a hard disk or a flash memory, and stores map data 45a, virtual priority data 45b, and the like. The map data 45a is data showing a map of the security target area and its surroundings. The virtual priority data 45b is data indicating the virtual priority received from the control center 50.

The control unit 46 is a control unit that controls the security guard terminal device 40 as a whole, and includes an information collection unit 46a, an information transmission unit 46b, and a notification processing unit 46c. The control unit 46 can be realized by a CPU (Central Processing Unit) or the like. When the control unit 46 is realized by the CPU, the information collection unit 46a, the information transmission unit 46b, and the notification processing unit 46c are realized as processes executed by the CPU.

The information collecting unit 46a is a processing unit that collects information by acquiring the outputs of the camera 31, the microphone 32, and the GPS unit 33. The information transmission unit 46b is a processing unit that transmits information to the control center 50. The information transmission unit 46b transmits the information collected by the information collection unit 46a to the control center 50. At this time, the information collected by the information collecting unit 46a may be transmitted as it is, or may be transmitted after being processed or analyzed. Further, the information transmission unit 46b can transmit a notification indicating the occurrence of an incident to the control center 50 based on the operation of the guard to the display operation unit 42.

The notification processing unit 46c performs processing related to the notification from the control center 50. Specifically, when the notification processing unit 46c receives the response notification from the control center 50, the notification processing unit 46c notifies the guards of the content of the response notification by using the output from the display operation unit 42 or the earphone 34. Further, when the notification processing unit 46c receives the notification of the virtual priority from the control center 50, the notification processing unit 46c stores the virtual priority in the virtual priority data 45b and notifies the guards of the virtual priority. The output from the display operation unit 42 or the earphone 34 can also be used for the notification of the virtual priority. It is also possible to read and output the virtual priority from the virtual priority data 45b based on the operation of the guard on the display operation unit 42.

Next, a specific example of the guard status data 54a stored in the control center 50 will be described. FIG. 5 is an explanatory diagram of a specific example of the guard status data 54a stored in the control center 50. As shown in FIG. 5, the guard status data 54a is data in which a guard ID that uniquely identifies a guard is associated with equipment, status, position, cumulative guard time, cumulative standby time, and the like.

In FIG. 5, for the guard ID “G001”, the equipment “basic equipment”, the state “guarding (patrol)”, “position (X1, Y1)”, the cumulative guard time “3:10”, and the cumulative standby time “3:10”. 0:30 ”is associated. In addition, for the guard ID "G002", the equipment "basic equipment, AED", the state "guarding (handling)", "position (X2, Y2)", the cumulative guard time "0:45" and the cumulative standby time " 0:00 ”is associated.

In addition, for the guard ID "G003", the equipment "basic equipment", the state "waiting (moving before waiting)", "position (X3, Y3)", the cumulative guard time "4:00" and the cumulative waiting time " 0:30 ”is associated. In addition, for the guard ID "G004", the equipment is "none", the status is "waiting (actual standby)", "position (X4, Y4)", the cumulative guard time is "4:00", and the cumulative standby time is "0:". 40 ”is associated.

In addition, for the guard ID "G005", the equipment is "none", the status is "waiting (actual standby)", "position (X4, Y4)", the cumulative guard time is "2:00", and the cumulative standby time is "0:". 10 ”is associated. In addition, for the guard ID "G006", the equipment "basic equipment", the state "waiting (moving after waiting)", "position (X5, Y5)", the cumulative guard time "3:10" and the cumulative waiting time " 0:30 ”is associated.

Next, the calculation of priority will be described. FIG. 6 is an explanatory diagram for calculating the priority. First, in the normal priority calculation for identifying the guards to deal with the incident from the waiting guards, as shown in FIG. 6A, the status score is calculated from the waiting priority state and the waiting guards are on standby. The positional relationship score is calculated from the positional relationship between the position of the middle guard and the position of the incident (event occurrence position). Then, the sum of the state score and the positional relationship score is set as the priority. On the other hand, in the calculation of the virtual priority in the state where the incident is not detected, as shown in FIG. 6B, the state score is calculated from the state of the waiting priority, and the state score is set as the priority.

The positional relationship score is calculated so that the closer it is to the incident, the higher it becomes. For example, the value may be inversely proportional to the distance between the target guard and the event occurrence position. The state score is calculated so as to be higher in the actual waiting state than in the moving state before waiting and the moving state after waiting. In addition, it is calculated so that it has a positive correlation with the cumulative time in the actual standby state and a negative correlation with the cumulative time in the guarded state.

FIG. 7 is an explanatory diagram for calculating the state score. As shown in FIG. 7, the state score is "movement after waiting> movement before waiting> actual standby". This is because it is assumed that the guards in the actual standby state will take time to complete the preparations for rushing, such as removing the equipment. On the other hand, the guards in the state of moving before waiting and the state of moving after waiting are in a state where they can immediately perform security at the site. Further, for the fairness of the waiting time, the state score is set to be higher in direct proportion to the passage of time in the actual waiting state so that the longer the actual waiting time is, the higher the priority is. Further, the slope A of the state score in the actual standby state is made smaller as the cumulative security time is longer. Further, in the pre-waiting moving state, the relationship between the passage of time and the state score is proportional with a negative slope. That is, the state score is configured to decrease at a constant rate according to the passage of time from the start of the pre-waiting moving state. This is because the more time elapses after the state of movement before waiting, the more time it takes to return to the guarded state, which makes it inefficient.

Next, the processing procedure of the control center 50 will be described. FIG. 8 is a flowchart showing a processing procedure of the control center 50. First, the security guard status management unit 55a registers the information acquired from the security guard equipment 30 by the security target area information acquisition unit 51 in the security guard status data 54a to change the status of the security guard and the waiting guard. Manage (step S101).

After that, the event detection unit 55b detects an event that needs to be dealt with by a security guard using the information acquired by the security target area information acquisition unit 51 from the fixing device 10, the portable camera unit 21, the portable sensor unit 22, and the like ( Incident detection) is performed (step S102). As a result, if an incident that is an event that requires a security guard is not detected (step S103: No), the process is terminated as it is.

If an incident that needs to be dealt with by a security guard is detected (step S103; Yes), the security guard identification unit 55d determines the content of the incident, the location of the incident, and the security guard stored in the security guard status data 54a. Using the state, it is determined whether the guard can deal with the situation during security (step S104). If the security guard can handle the incident (step S104; Yes), the security guard identification unit 55d identifies the security guard to handle the incident from the security guard (step S105).

On the other hand, if the security guard cannot handle the situation (step S104; No), the security guard identification unit 55d calculates the priority of the security guard on standby using the status of the security guard on standby and the positional relationship with the incident (step S104; No). Step S107), by selecting a high-priority waiting guard, the guard to deal with the incident is identified (step S108).

After step S105 or step 106, the response notification unit 55e generates a response notification including various information necessary for the response such as the content and position of the incident, necessary equipment, and outputs the response notification to the notification transmission unit 53 to identify the incident. The response notification is transmitted to the security guard (step S106), and the process ends.

Next, the processing procedure related to the virtual priority will be described. FIG. 9 is a flowchart showing a processing procedure related to the virtual priority. First, the security guard status management unit 55a of the control center 50 registers the information acquired from the security guard equipment 30 by the security target area information acquisition unit 51 in the security guard status data 54a, so that the security guard and the security guard are on standby. The state of the members is managed (step S201).

The virtual priority notification unit 55f calculates the virtual priority from the state of the waiting guard shown in the guard status data 54a (step S202), and outputs the calculated virtual priority to the notification transmission unit 53. , Each waiting guard is made to transmit (step S203), and the process is terminated.

As described above, the security system according to the present embodiment manages the state of the guards on guard who are assigned a predetermined security mission and the state of the guards on standby who are not assigned a security mission, and manages the security target area. When the occurrence of an event in the area is detected, the guard who will deal with the event is specified based on the state of the guard in guard and the state of the guard in standby, and the response notification to the event is given. It is possible to perform security efficiently while considering the situation of the guards inside.

In addition, based on the content of the detected event, it is determined whether or not the security guard can deal with it, and if it cannot be determined that the security guard can deal with it, the waiting guard changes to the event. Since the guards to deal with are specified, the guards who are on guard can be given priority in dealing with the event.

In addition, by using the status of the waiting guards and the position of the event detected by the detection unit to calculate the priority for identifying the waiting guards to deal with the event, the event by the waiting guards can be obtained. It is possible to improve the efficiency of dealing with.

In addition, as the state of the guards on standby, the state of moving before waiting, which is moving to the waiting place after the security mission, the actual waiting state of arriving at the waiting place and waiting, and the actual waiting state of arriving at the waiting place are completed and the security mission is performed. The post-waiting movement state that is moving to the desired location is managed separately, and in the actual standby state, weighting is performed so that the priority is lower than in the pre-waiting movement state or the post-waiting movement state. By doing so, it is possible to secure the waiting time of the waiting guards.

Furthermore, by weighting the priority so that it has a positive correlation with the length of the actual standby state and weighting the priority so as to have a negative correlation with the length of the guarding state, the guard Load can be properly distributed.

In addition, by calculating and notifying the waiting guards of the virtual priority that does not consider the position of the event, the waiting guards can prepare for the action notification.

Although the description has been given using one security target area as an example in this embodiment, it is also possible to configure the control center 50 to manage a plurality of security target areas.

Further, a plurality of monitoring personnel terminals may be connected to the control center 50 so that a plurality of monitoring personnel can perform monitoring at the control center 50. In such a configuration, for example, when a security guard makes a call connection with a monitoring officer, all the monitoring officer terminals are put into an incoming call state by the security guard's call, and the monitoring officer terminal and the guard who responded first. All you have to do is make a call connection with the staff.

In addition, the camera 31 of the security guard terminal device 40 acquires facial images of the operator and surrounding persons, analyzes the facial expressions to determine the urgency of the call, and when the urgency is high (tension, pain, and confusion in the facial expressions). It is also possible to preferentially make a call connection (when there are many).

Further, when the volunteer staff or the like is used for security other than the guard, the terminal carried by the volunteer staff is different from the guard terminal device 40, and the function can be restricted. Moreover, you may execute it as a different application program on each terminal.

Further, in the present embodiment, the detailed description of the acquisition of the position information of the guard is omitted, but the position information of the guard can be acquired by any method other than the acquisition by the GPS unit 33. For example, it may be configured to perform indoor positioning using a BLE tag or geomagnetism. When positioning is performed by geomagnetism, the indoor position is estimated from the feature amount of the environmental magnetic field by the magnetized steel frame or the like by moving indoors with a terminal having a built-in magnetic sensor. In indoor positioning by magnetism, it is difficult to recognize the difference in hierarchy because the position is estimated from the magnetic features of the surrounding environment. Therefore, by combining it with the SSID information of Wi-Fi installed in various places, , The magnetic feature may be detected after specifying the hierarchy or area.

Further, the control center 50 and the security guard terminal device 40 may attach a symbol indicating the occurrence of the event to the hierarchy (security target area) where the event is occurring so that the map can be displayed. In addition, when there are a plurality of layers, a symbol indicating the occurrence of an event can be added to the corresponding layer in the layer list.

In addition, the control center 50 can receive and manage the registration of the security plan, identify the security guard based on the security plan, and provide information to the security guard.

It is also possible to register an incident contacted by the security guard terminal device 40 to the control center 50 by a call in the incident history using the information of the caller and the location information.

Further, the contact information to the related organizations such as police and fire department may be registered in the control center 50, and the contact information of the related organizations may be referred to and contacted from the control center 50 or the guard terminal device 40. .. At this time, the contact information of the nearest related organization may be selected by using the position information of the guard terminal device 40.

Further, the position information of the whistleblower may be registered as the position information of the event, and may be modified if the position of the whistleblower and the position of the event are different.

Further, when a security guard makes a report, it may be difficult to perform complicated operations. Therefore, an emergency call button may be provided on the earphone 34 or the like. In addition, it may be possible to report using a keyword by voice.

In addition, the guard terminal device 40 is provided with a timer function to manage the progress of the actions of the guards, and when it is detected that the progress of the actions is delayed, the safety of the guards is confirmed and the support guards are supported. You may dispatch.

Further, depending on the content of the incident that has occurred, a plurality of security guards may be specified in advance to deal with the incident. For example, since multiple guards are required for initial fire extinguishing, payment of personnel, liaison staff, guidance of related organizations, etc., the appropriate number of guards are dealt with according to conditions such as report type, report area, time, progress update, etc. Send a notification.

In addition, when the security guard who received the response notification is unable to respond, for example, when the security guard sends a notification to the control center 50 that the response is not possible, or when the response notification is sent, a response is received for a certain period of time. If not, the control center 50 may be configured to identify other guards and send a response notification. Further, for the guards who cannot deal with the situation, it may be controlled not to send the action notification for a certain period of time (for example, about 5 minutes).

In addition, if the observer or the like contacts the whistleblower and determines that it is not necessary to deal with the sent action notification, the cancellation notice may be sent to the guard who sent the action notification. .. In addition, if the security guard who started the response after receiving the response notification determines that support is necessary, the control center 50 may be requested to support and an additional response notification may be sent to the support guard. Good.

Further, the security guard terminal device 40 may be configured to automatically display a map showing the position of the case when receiving a response notification to reduce the operation of the security guard.

Further, the security guard terminal device 40 may notify the control center 50 of the result of the countermeasure and manage it at the control center 50. The control center 50 manages incidents that are occurring and incidents that have been dealt with, and enables narrowing down by area and keywords and output of a list.

In addition, in security at an event venue, it is possible to register a security guard's response schedule at a specified time and manage its implementation in conjunction with the event schedule. For example, if there is a possibility that the entrance passage and the entrance passage will be temporarily congested due to the visit of a celebrity, etc., the alert strength setting of the entrance passage etc. will be increased on the system according to the schedule of the visit, and the guards will Encourage placement

In addition, the number of personnel per section may be counted by a surveillance camera, and if the density of persons greatly exceeds a preset density, a support guard may be identified and a response notification may be transmitted.

Further, it is desirable that the control center 50 stores the details of the case for each incident and the outline of dealing with the entire case, and can output the file as a form.

Further, when the security guard terminal device 40 and the control center 50 exchange messages, the position of the security guard terminal device 40 can be managed by linking the position information with the exchange of such messages. Further, it is desirable that the control center 50 keeps a history of message exchanges.

Further, the security guard terminal device 40 may store the security implementation procedure so that the security guard can refer to it at any time.

Further, the security guard terminal device 40 and the terminals used by volunteer staff and the like may be configured to be able to browse a facility map emphasizing "AED", "fire extinguisher", "emergency exit" and the like. In addition, when false reports are repeatedly made from a terminal used by volunteer staff or the like, the operation of the terminal may be restricted.

In addition, when the ID is distributed to a plurality of volunteer staff, the ID, password, etc. may be distributed from the leader or the like to each staff using a QR code (registered trademark) or the like. It is expected that the staff will change every day, and even if it is a guard, it may be outside the working day. Therefore, it is not preferable that a person who is not properly guarded in this way can access the control center 50. Therefore, the staff leader and security guard leader are issued with an ID and password that are valid only on the day of the event and distributed. At this time, since it is complicated to distribute the ID and the like individually to the staff and the button tier, the staff leader distributes the ID, the password and the like to each staff using the QR code and the like. In addition, the control center 50 may be notified only when it can be confirmed from the location information or the SSID that the user is at the site.

It is also possible to receive information on the incident from the person concerned with the security destination such as the organizer of the event or the system of the security destination and take action. It is also possible to determine the importance of an incident detected by the security system and notify the person concerned at the security destination or the system of the security destination.

In addition, data may be received from an existing surveillance camera or the like so that it can be used for incident detection and data viewing. In addition, by transmitting BLE and Wi-fi radio waves from the whistleblower's terminal and receiving them with the directional radio wave capture provided in the surveillance camera, the direction of the camera is changed so that the whistleblower's position is reflected in the center of the camera. It may be configured so that it can be done.

In addition, security guards who enter important areas may be configured to confirm whether they are regular security guards by confirming biometric authentication or the like.

Further, the camera 31 connected to the guard terminal device 40 may always take an image, and in order to suppress the amount of communication and power consumption, the camera 31 is configured to start the image after the guard arrives at the site. May be good. Further, the resolution and frame rate of the wearable camera may be controlled so as to efficiently acquire important images for monitoring.

As described above, the security system and the security method according to the present invention are suitable for efficiently performing security while considering the situation of the guards on standby.

10 Fixed device 11 Surveillance camera 12 Intrusion sensor 13 Fire sensor 14 Large fixed display 15 Fixed speaker 20 Base server 21 Portable camera unit 22 Portable sensor unit 30 Security guard equipment 31 Camera 32 Mike 33 GPS unit 34 Earphone 35 Speaker 36 Wireless relay Device 40 Security terminal device 41 Equipment interface 42 Display operation unit 43 Mobile communication network connection unit 44 Wireless relay device interface 45, 54 Storage unit 45a Map data 45b Virtual priority data 46, 55 Control unit 46a Information collection unit 46b Information transmission unit 46c Notification processing unit 50 Control center 51 Security target area information acquisition unit 52 Device control instruction transmission unit 53 Notification transmission unit 54a Guard status data 55a Security guard status management unit 55b Event detection unit 55c Device control unit 55d Security guard identification unit 55e Notification unit 55f Virtual priority notification unit 80 Service server

Claims (8)

A management department that manages the status of security guards who are assigned a predetermined security mission and the status of waiting guards who are not assigned the security mission.
A detector that detects the occurrence of an event in the security target area,
When the occurrence of an event is detected by the detection unit, the guard who deals with the event is specified based on the state of the guard during guard and the state of the guard on standby managed by the management unit. With a specific part to do
It is provided with a coping notification unit that notifies the guards in security or the guards on standby specified by the specific unit of coping with the event .
The specific unit determines whether or not the security guard can take action based on the content of the event detected by the detection unit, and cannot determine that the security guard can take action. In some cases, identify the guards who will deal with the event from the waiting guards.
Security system comprising a call. The specific unit uses the state of the waiting guard and the position of the event detected by the detection unit to calculate the priority for identifying the waiting guard who deals with the event. The security system according to claim 1 . As the state of the waiting guard, the management unit terminates the pre-waiting moving state of moving to the waiting place after the security mission, the actual waiting state of arriving at the waiting place and waiting, and the actual waiting state. The security system according to claim 2 , wherein the state of movement after waiting while moving to a place where a security mission should be performed is distinguished and managed. Said specific portion, wherein when a real standby state, claim 3, characterized in that for weighting the standby before the movement state or the like of priority becomes lower as compared with the case standby after a moving state The security system described in. The specific unit weights the priority so as to have a positive correlation with the length of the actual standby state, and has a negative correlation with the length of the security state to which the security mission has been assigned. The security system according to claim 3 or 4 , wherein the priority is weighted. When calculating the priority of the waiting guard in the pre-waiting moving state, the specific unit weights the guard so that the priority is lowered according to the passage of time from the start of the pre-waiting moving state. The security system according to any one of claims 3 to 5 , which is characterized. The invention according to any one of claims 2 to 6 , further comprising a virtual priority notification unit for notifying the waiting guard of a virtual priority that does not consider the position of the event. Security system. A management step that manages the status of a guard on guard who is assigned a predetermined security mission and the status of a guard on standby who is not assigned the security mission.
A detection step that detects the occurrence of an event within the security target area,
When the occurrence of an event is detected by the detection step, the guard who deals with the event is specified based on the state of the guard in guard and the state of the guard in standby managed in the management step. Specific steps to take and
The relative in security specified guards or waiting guards by a particular step, seen including a coping notification step of addressing notification to said event,
The specific step determines whether or not the security guard can deal with the situation based on the content of the event detected by the detection step, and cannot determine that the security guard can deal with the situation. In some cases, identify the guards who will deal with the event from the waiting guards.
Security wherein a call.

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