JP6799869B1 - Inspection support system and inspection support method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an inspection support device or the like capable of outputting an inspection result in a report format while guiding the inspection work of a real estate property to be performed smoothly and accurately. The present invention is an inspection support device capable of communicating with a terminal device, and includes inspection registration for registering at least an inspection type and inspection time, floor / area registration for registering a floor and an area name to be inspected, and the like. A registration unit 11b that performs at least inspection item registration for registering at least inspection items and inspection points, and area / inspection item allocation for associating the area name with the inspection item, and a terminal device that registers the contents registered by the registration unit. To the inspection guide unit 11c, which guides the registered inspection items to be inspected for each area of each floor, and the result of the inspection executed according to the guide of the inspection guide unit input by the terminal device. Based on this, the inspection support device 1 has a report generation unit 11d that generates a report. [Selection diagram] Fig. 2

Description

The present invention relates to, for example, a technique for accurately guiding the inspection work of a real estate property.

Traditionally, real estate properties have been regularly inspected after delivery. In the current inspection work, the mainstream format is that the inspection worker brings the inspection slip together with the owner of the real estate property and goes around each floor and each room of the real estate property to describe the inspection contents on the inspection slip. There is.

On the other hand, for rental properties, for example, inspection work is being carried out when moving out, but the work procedure is generally the same as above. And nowadays, various technologies are provided to support a part of the inspection work related to such real estate properties.

That is, for example, in Patent Document 1, since information on businesses related to repair work and cleaning work required for restoration to the original state at the time of moving out is stored by rank, a business suitable for each rental property from among a plurality of businesses. A real estate management support service system that easily finds a person is disclosed.

Further, for example, in Patent Document 2, after a occupancy contract is made between the resident and the real estate agent by looking at the examination document on the display screen, the reform contents in the reform information regarding the specific apartment or the like stored in the server. Request a digitized confirmation letter consisting of the specified items from the computer terminal, call it on the display screen, and print out the confirmation letter with the company seal of the reform management company and the signature and seal field of the resident printed. , When a resident discovers additional reform information regarding an apartment, etc. that has moved in within a certain period of time after making a move-in contract, the additional reform information entered into the computer terminal by the resident is systemized via the Internet. A reform management method that sends the information to the server of the operating company, links the information with the property information, and stores it is disclosed.

JP-A-2017-224207 Japanese Patent No. 4805597

However, in Patent Document 1 and Patent Document 2, the management company can register inspection items in advance according to the inspection target, and at the time of inspection work, these registered inspection items are sequentially presented to inspection workers and the like, and each of them is presented. It is not disclosed that the inspection contents related to the items can be recorded, the inspection work can be accurately guided, and the report can be created.

The present invention has been made in view of such problems, and an object of the present invention is to output inspection results in a report format while guiding the inspection work of a real estate property so that it can be performed smoothly and accurately. possible and to that point detection support system, and to provide a check support method.

In order to solve the above problems, the inspection support system according to the first aspect of the present invention comprises a terminal device and an inspection support device, and is an inspection support system that supports inspection of a real estate property. , a check register for at least registering the inspection time and inspection type, and floor area registration for registering the floor and area name inspection object, and inspection items, inspecting point, and inspection items registered at least registering the inspection standards, the The registration unit that at least assigns the area / inspection item that associates the area name with the inspection item, and the contents registered by the registration unit are transmitted to the terminal device, and the registered inspection is performed for each area on each floor. A report is generated based on the inspection guide unit that guides the inspection of items and inspection points according to the inspection standard and the result of the inspection executed according to the guide of the inspection guide unit input by the terminal device. The terminal device has a report generation unit and a transmission unit, and the terminal device sequentially inputs a display unit that displays based on information transmitted from the inspection support device, inputs inspection results, and sets the urgency of response. It has an operation input unit to perform the operation input unit and a communication unit that receives the information transmitted from the inspection support device and transmits the inspection result to the inspection support device, and the urgency setting is the urgency. It can be set in three stages depending on the height, and when the terminal device is set to have a high degree of urgency, the transmitter of the inspection support device informs the terminal device of the management company that the degree of urgency is high. Notify along with the property ID.

In the inspection support system according to the second aspect of the present invention, in the first aspect, the terminal device further has an image pickup unit, and when the inspection point is imaged by the image pickup section during the inspection execution, the inspection support system is described. The communication unit transmits the image data obtained by the imaging together with the inspection result to the inspection support device, and the report generation unit incorporates the image data into the report.

The inspection support method according to the third aspect of the present invention is a method based on an inspection support system that includes a terminal device and an inspection support device and supports inspection of a real estate property, and in the inspection support device, a registration unit a check register for at least registering the inspection time and inspection type, and floor area registration for registering the floor and area name inspection object, and inspection items, inspecting point, and inspection items registered at least registering the inspection standards, the area At least the area / inspection item allocation that associates the name with the inspection item is performed, and in the inspection support device, the inspection guide unit transmits the registration information by the registration unit to the terminal device, and for each area of each floor. , The registered inspection items and inspection points are guided to be inspected according to the inspection standard, and in the terminal device, the communication unit receives the registration information, the display unit displays based on the registration information, and operates. The input unit sequentially accepts the input of the inspection result executed according to the guide by the display and the setting of the urgency of the response, the communication unit transmits the inspection result to the inspection support device, and the inspection support device , The report generation unit receives the result of the inspection, generates a report based on the result of the inspection, and the setting of the urgency can be set in three stages according to the degree of urgency, and the terminal device. When the urgency is set, the transmission unit of the inspection support device notifies the terminal device of the management company of the urgency together with the property ID.

In the inspection support method according to the fourth aspect of the present invention, in the third aspect, when the inspection point is imaged by the imaging unit at the time of executing the inspection in the terminal device, the communication unit is the result of the inspection. At the same time, the image data obtained by the imaging is transmitted to the inspection support device, and in the inspection support device, the report generation unit incorporates the image data into the report.

According to the present invention, inspection of real estate is, while guides to take place smoothly and accurately, and can output the inspection results in a report format, inspecting support system, and to provide a check support method it can.

It is a block diagram of the inspection support system which concerns on embodiment of this invention. It is a block diagram of the inspection support device of this system. It is a block diagram of the terminal device of this system. It is a flowchart which shows the registration procedure by this system. This is a display example of the screen related to inspection registration. This is a display example of the screen related to floor area registration. This is a display example of the screen related to inspection item registration. This is a display example of the screen related to inspection item registration. This is a display example of a screen related to inspection point adjustment. This is a display example of the screen related to area / inspection item allocation. It is a figure which shows an example of an inspection work report. It is a flowchart explaining the guide at the time of inspection work by this system in detail. It is a figure which shows the display example of a guide screen. It is a figure which shows the display example of a guide screen. It is a figure which shows the display example of the inspection result screen.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

FIG. 1 shows and describes a configuration of an inspection support system according to an embodiment of the present invention.

As shown in the figure, the inspection support system according to the present embodiment includes an inspection support device 1 composed of a server device and the like, a terminal device 2 such as an inspection worker or a user (for example, a real estate property owner), and the like. It includes a terminal device 3 of a management company. The inspection support device 1 and the terminal devices 2 and 3 are connected wirelessly or by wire via a communication network 4 such as the Internet.

In such a configuration, the inspection support device 1 has an inspection registration for registering at least the inspection type and inspection time based on the operation input in the terminal device 3, and a floor / area registration for registering the floor and area name to be inspected. At least the inspection item registration for registering at least the inspection items and the inspection points and the area / inspection item assignment for associating the area name with the inspection item are performed. The inspection support device 1 transmits these registered contents to the terminal device 2 and guides the registered inspection items to be inspected for each area of each floor. In the terminal device 2, the inspection items and the inspection standards are displayed for each area, and the inspection results are input according to the guide. The inspection support device 1 generates a report based on the result of the inspection executed according to the guide input by the terminal device 2.

FIG. 2 shows and describes the configuration of the inspection support device in the inspection support system.

As shown in the figure, the inspection support device 1 has a control unit 11, a communication unit 12, and a storage unit 13. The control unit 11, the communication unit 12, and the storage unit 13 are communicably connected via a bus. In addition to these configurations, it may have an input unit such as a keyboard and a mouse, and a display unit such as a liquid crystal display that performs various displays.

The communication unit 12 is realized by, for example, a network interface card (NIC) or the like, is connected to a communication network 4 such as the Internet by wire or wirelessly, and communicates with terminal devices 2, 3 and the like. It is a communication interface that performs.

The storage unit 13 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory (Flash Memory), a hard disk drive (HDD; Hard Disc Drive), an optical disk device, or the like, and the control unit 11 The program to be executed in is stored in advance. Further, the storage unit 13 includes a user information storage unit 14, a property information storage unit 15, a registration information storage unit 16, and an inspection information storage unit 17.

The user information storage unit 14 associates with the user ID, attribute information such as the name, age, gender, address, telephone number, and e-mail address of the user (owner of the real estate property), and the property ID of the real estate property owned by the user. Etc. are remembered. The property information storage unit 15 stores the location, layout, owner's user ID, and the like of the property in association with the property ID. The registration information storage unit 16 stores registration information (information such as inspection registration, floor / area registration, inspection item registration, area / inspection item allocation, etc.) and the corresponding property ID in association with the registration ID. .. Then, the inspection information storage unit 17 stores the property ID of the property to be inspected, the user ID of the owner of the property, the inspection result, and the like in association with the inspection ID. The inspection area is specified by the inspection ID, and the inspection item is specified by the inspection item ID.

The control unit 11 is realized by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. The control unit 11 is composed of integrated circuits such as an ASIC (Application Specific Integrated Circuit) and an FPGA (Field Programmable Array). By reading and executing the program stored in the storage unit 13, the control unit 11 reads and executes the reception unit 11a, the registration unit 11b, the inspection guide unit 11c, the report generation unit 11d, the screen generation unit 11e, the transmission unit 11f, and the contract. It functions as a book generation unit 11g.

The reception unit 11a receives input information such as inspection registration, floor area registration, inspection item registration, and area / inspection item allocation on the terminal device 3 side of the management company. The registration unit 11b includes inspection registration for registering at least the inspection type and inspection time, floor / area registration for registering the floor and area name to be inspected, inspection item registration for registering at least inspection items and inspection points, and the above area. The area / inspection item allocation that associates the name with the inspection item is performed on the registration information storage unit 16. The inspection guide unit 11c transmits the contents registered by the registration unit 11b to the terminal device 2 such as an inspection worker, and guides the registered inspection items to be inspected for each area of each floor. The report generation unit 11d generates a report based on the result of the inspection executed according to the guide of the inspection guide unit 11c input by the terminal device 2, and stores it in the inspection information storage unit 17. The screen generation unit 11e generates, for example, the data of the display screen of the above report in HTML format or the like. The transmission unit 11f transmits, for example, the generated HTML data or the like to the terminal device 3 or the like via the communication unit 12. The contract generation unit 11g automatically generates a contract to be concluded with the user based on the information such as the inspection type registered by the registration unit 11b and the area / inspection item allocation. The contract generated by the contract generation unit 11g is also effective in proving that the contractor has fulfilled accountability after the fact. Further, the contract generation unit 11g can also automatically generate a guarantee contract by automatically diverting the guarantee contract.

In the inspection item registration, detailed inspection standards related to inspection points can be registered for the inspection items, and when the inspection is executed, the inspection standard data is transmitted to the terminal device 2 to encourage the inspection in accordance with the inspection standards. There is. When the inspection point is imaged at the time of executing the inspection in the terminal device 2, the report generation unit 11d incorporates the image data into the report.

FIG. 3 shows and describes the configuration of the terminal device in the inspection support system.

As shown in the figure, the terminal device 2 (3) has a control unit 21, a communication unit 22, an imaging unit 23, an operation unit 24, a display unit 25, and a storage unit 26. Each unit 21 to 26 is freely connected via a bus. The communication unit 22 is realized by, for example, a NIC or the like, and is a communication interface that is connected to a communication network 4 such as the Internet by wire or wirelessly and communicates with a content distribution device 1 or the like.

The imaging unit 23 takes a picture in the inspection area of the property or the like. The operation unit 24 is realized by a mouse, a keyboard, or the like, and receives various operation inputs by the user. The display unit 25 is realized by a liquid crystal display or the like, and performs various displays. The operation unit 24 and the display unit 25 may be integrally configured as a touch panel. The storage unit 26 is realized by, for example, a semiconductor memory element such as a RAM or a flash memory, an HDD, an optical disk device, or the like, and stores a program executed by the control unit 11.

The control unit 21 is realized by a CPU, an MPU, or the like, and may be composed of an integrated circuit such as an ASIC or an FPGA. The control unit 21 functions as a transmission unit 21a, a reception unit 21b, a viewing unit 21c, and a display control unit 21d by reading and executing a program stored in the storage unit 26.

More specifically, in the case of the terminal device 2, the transmission unit 21a transmits information such as an inspection result via the communication unit 22, and in the case of the terminal device 3, the registration information is transmitted via the communication unit 22. Send. The receiving unit 21b receives the HTML data or the like transmitted from the inspection support device 1 via the communication unit 22. The reading unit 21c browses HTML data and the like. At this time, the display control unit 21d controls the display of HTML data by the display unit 25.

Hereinafter, the registration procedure by the inspection support system will be described in detail with reference to the flowchart of FIG. Here, the description will proceed with reference to the screen display examples of FIGS. 5 to 10 as appropriate.

When the registration process is started, the registration unit 11b of the inspection support device 1 first executes the inspection registration process (S1). In detail, the screen 100 as shown in FIG. 5 is displayed on the display unit 25 of the terminal device 3. In the terminal device 3, the attribute information of the property to be inspected is input to the area 100a under the operation of the operation unit 24. Further, under the operation of the operation unit 24, the inspection name, the start time of the appointment, and the inspection time are set for each inspection in the area 100b in association with the inspection ID. The transmission unit 21a of the terminal device 3 transmits the input information to the inspection support device 1 via the communication unit 22. In the inspection support device 1, the reception unit 11a receives this information, the registration unit 11b registers the attribute information of the property to be inspected in the property information storage unit 15, and the information such as the inspection name is registered in the registration information storage unit 16. register.

Subsequently, the registration unit 11b of the inspection support device 1 executes the floor / area registration process (S2). In detail, the screen 101 as shown in FIG. 6 is displayed on the display unit 25 of the terminal device 3. In the terminal device 3, the details of the floor (in this example, the first floor, the second floor, and the outside) are set in the area 101a under the operation of the operation unit 24, and the details of the area name are set in the area 101b. The transmission unit 21a of the terminal device 3 transmits the set information to the inspection support device 1 via the communication unit 22. In the inspection support device 1, the reception unit 11a receives the information, and the registration unit 11b registers the information in the registration information storage unit 16.

Next, the registration unit 11b of the inspection support device 1 executes the inspection item registration process (S3). In detail, the screen 102 as shown in FIG. 7 is displayed on the display unit 25 of the terminal device 3. In the terminal device 3, the inspection item name, the inspection level, and the inspection point are set in association with the inspection item ID in the area 102a under the operation of the operation unit 24. For inspection points, when the "Details" button is selected, a screen 103 pops up as shown in FIG. 8, and details of inspection points, that is, inspection criteria can be entered as text. The transmission unit 21a of the terminal device 3 transmits the set and input information to the inspection support device 1 via the communication unit 22. In the inspection support device 1, the reception unit 11a receives the information, and the registration unit 11b registers the information in the registration information storage unit 16.

Subsequently, the registration unit 11b of the inspection support device 1 executes the process of allocating the area / inspection item (S4). In detail, the screen 104 as shown in FIG. 9 is displayed on the display unit 25 of the terminal device 3. In the terminal device 3, when an area for item registration is selected in the area 104a under the operation of the operation unit 24, the selected area name is displayed in the area 104b, and the item is registered in the area 104c. The transmission unit 21a of the terminal device 3 transmits the set information to the inspection support device 1 via the communication unit 22. In the inspection support device 1, the reception unit 11a receives the information, and the registration unit 11b registers the information in the registration information storage unit 16. This completes a series of processes related to registration.

In the present embodiment, the screen 105 as shown in FIG. 10 is appropriately displayed on the terminal device 3, and the inspection points can be adjusted for each customer / inspection name. That is, on the screen 105, when the inspection name for which adjustment is desired is selected in the area 105a and the area name for which adjustment is desired is selected in the area 105b, the inspection items corresponding to them are listed in the area 105c. .. Then, when the "Details" button is selected for the item for which adjustment is desired, the screen 105d is displayed in a pop-up, and the inspection standard can be reset.

Here, FIG. 11 shows and describes an example of the inspection work report.

When the registration as described above is performed, the registered contents are transmitted to the terminal device 2 of the inspection worker by the action of the inspection guide unit 11c, and the registered inspection items are displayed for each area of each floor. A guide will be provided to perform the inspection. The report generation unit 11d generates a report based on the result of the inspection executed according to the guide of the inspection guide unit 11c input by the terminal device 2. An example thereof is FIG. In the figure, the inspection item name, the pointed out item, the photograph, and the like are shown in the area 106a, and when one of the arranged photographs is selected, the area 106b is enlarged and displayed. Since such a report can be confirmed at any time on the terminal device 3 of the management company, the progress of the inspection can be managed remotely.

Next, with reference to the flowchart of FIG. 12, a guide at the time of inspection work by the inspection support system will be described in detail. Here, the description will proceed with reference to the guide screens of FIGS. 13 to 15 as appropriate.

When the inspection work is started, the inspection worker makes a login request to the inspection support device 1 at the terminal device 2 (S11). At this time, the terminal device 2 also transmits the property ID of the property to be inspected. In the inspection support device 1, the reception unit 11a receives this login request (S12), the inspection guide unit 11c identifies the property to be inspected based on the property ID (S13), and the inspection guide unit 11c stores the registration information. The registration information associated with the property ID is read from the unit 16 (S14), the screen generation unit 11e generates the screen data in HTML format or the like, and the transmission unit 11f transmits the screen data to the terminal device 2 ( S15).

In the terminal device 2 of the inspection worker, the receiving unit 21b receives the screen data, and the inspection screen is displayed on the display unit 25 under the control of the display control unit 21d (S16). An example of this display is as shown in FIG. As shown in the figure, inspection items are listed in the area 200a, and when the inspection start button is selected, the screen 201 is switched to as shown in FIG. 14, and the corresponding items can be checked. In addition, the degree of urgency of response (for example, A: urgent, B: early, C: sequential, etc., but not limited to this) can also be set, and a photograph of the inspection location is captured by the imaging unit 23 and an image is taken. Data can also be associated.

In this way, by operating the operation unit 24, the inspection results are sequentially input (S17), and when all the inspections are completed (S18 is branched to Y), the screen 202 as shown in FIG. 15 is displayed, and the inspection completion confirmation sign is displayed. After that, the transmission unit 21a transmits the inspection result to the inspection support device 1 (S19). In the inspection support device 1, the reception unit 11a receives the inspection result information (S20), and the registration unit 11b registers it in the inspection information storage unit 17 (S21). In this way, a series of processes related to the inspection work guide is completed.

As described above, according to the embodiment of the present invention, the management company can register inspection items in advance according to the inspection target, and at the time of inspection work, these registered inspection items are sequentially presented to inspection workers and the like. However, it is possible to provide an inspection support device, a system, and a method that can record the inspection contents related to each item, guide the inspection work accurately, and create a report.

Although the embodiments of the present invention have been described above, the present invention is not limited to this, and it goes without saying that various improvements and changes can be made without departing from the spirit of the present invention.

For example, in the inspection work, when inputting the inspection result, the urgency of the response is also input, but if the urgency is input (selected), the management company is informed of the urgency. You may notify that the property is highly likely along with the property ID.

Further, in the above embodiment, an example of the on-site inspection implementation screen has been shown and explained, but the display mode at the time of on-site inspection implementation is displayed by the inspector (resident / specialist inspector, etc.). By changing it, it is possible to prevent the resident's indications from reaching many areas, and it will be possible for a specialist inspector to make a reliable confirmation / correction / indication.

1 ... Inspection support device, 2 ... Worker terminal device, 3 ... Management company terminal device, 4 ... Communication network, 11 ... Control unit, 11a ... Reception unit, 11b ... Registration unit, 11c ... Inspection guide unit, 11d ... Report generation unit, 11e ... screen generation unit, 11f ... transmission unit, 11g ... contract generation unit, 12 ... communication unit, 13 ... storage unit, 14 ... user information storage unit, 15 ... property information storage unit, 16 ... registration information Storage unit, 17 ... Inspection information storage unit, 21 ... Control unit, 21a ... Transmission unit, 21b ... Reception unit, 21c ... Browsing unit, 21d ... Display control unit, 22 ... Communication unit, 23 ... Operation unit, 24 ... Display unit , 25 ... Memory.

Claims (4)

It is an inspection support system that supports the inspection of real estate properties, consisting of a terminal device and an inspection support device.
The inspection support device is
A check register for at least registering the inspection time and inspection type, and floor area registration for registering the floor and area name inspection object, and inspection items, inspecting point, and inspection items registered at least registering the inspection standards, the area The registration department that at least assigns areas and inspection items that relate names to the inspection items,
An inspection guide unit that transmits the contents registered by the registration unit to the terminal device and guides the registered inspection items and inspection points to be inspected in accordance with the inspection standards for each area of each floor.
A report generation unit that generates a report based on the result of an inspection executed according to the guide of the inspection guide unit input by the terminal device,
With a transmitter,
The terminal device is
A display unit that displays based on the information transmitted from the inspection support device, and
An operation input unit that inputs inspection results and sets the urgency of response in sequence ,
A communication unit that receives the information transmitted from the inspection support device and transmits the inspection result to the inspection support device.
Have,
The urgency setting can be set in three stages depending on the urgency level.
When the terminal device is set to have a high degree of urgency, the transmission unit of the inspection support device notifies the terminal device of the management company of the high degree of urgency together with the property ID. The terminal device further includes an imaging unit.
When the inspection point is imaged by the imaging unit during the execution of the inspection, the communication unit transmits the image data obtained by the imaging together with the inspection result to the inspection support device.
The inspection support system according to claim 1, wherein the report generation unit incorporates the image data into the report. It is a method using an inspection support system that supports the inspection of real estate properties, consisting of a terminal device and an inspection support device.
In the inspection support apparatus, registration unit, and a check register for at least registering the inspection time and inspection type, and floor area registration for registering the floor and area name inspection object, inspection items, inspecting point, and inspection standards At least register the inspection items to be registered and assign the area / inspection items that relate the area name to the inspection items.
In the inspection support device, the inspection guide unit transmits the registration information by the registration unit to the terminal device, and inspects the registered inspection items and inspection points in accordance with the inspection standard for each area of each floor. Guide and
In the terminal device, the communication unit receives the registration information, the display unit displays based on the registration information, and the operation input unit inputs the result of the inspection executed according to the guide by the display and the urgency of the response. The settings are sequentially accepted, and the communication unit transmits the inspection result to the inspection support device.
In the inspection support device, the report generation unit receives the result of the inspection and generates a report based on the result of the inspection.
The urgency setting can be set in three stages depending on the urgency level.
When the terminal device is set to have a high degree of urgency, the transmission unit of the inspection support device notifies the terminal device of the management company that the degree of urgency is high together with the property ID. In the terminal device, when the inspection point is imaged by the imaging unit at the time of executing the inspection, the communication unit transmits the image data obtained by the imaging together with the result of the inspection to the inspection support device.
The inspection support method according to claim 3, wherein in the inspection support device, the report generation unit incorporates the image data into the report.

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