JP6757436B1 - How to level the annual work by having the delivery staff perform security work - Google Patents

Abstract

PROBLEM TO BE SOLVED: To secure a large number of delivery personnel only in a busy season, although there are a busy season and a quiet season in the LP gas delivery business. In addition, there are years of cold summers and warm winters, and it is virtually impossible to adjust the number of delivery staff on a case-by-case basis. Therefore, the delivery staff may have some play during the off-season, which is not preferable from the viewpoint of the productivity of the LP gas business. On the other hand, security work may be carried out by the maturity date, and the work can be carried out ahead of schedule by a certain period from the maturity date. SOLUTION: LP gas is determined by determining the busyness of delivery work, determining a delivery person who performs security work in the off-season, assigning security work to security staff and delivery staff, and leveling the annual work. Improve business productivity. [Selection diagram] Fig. 3

Description

The present invention relates to a method for leveling annual work by having a delivery person perform security work.

Liquefied petroleum (LP) gas is divided into imports from gas-producing countries and domestic production produced as a by-product in the production process of petroleum products. Import bases and oil refinery bases that store LP gas transported by tanker from gas-producing countries are called primary bases, respectively. LP gas is loaded onto coastal ships and tank trucks from the primary base and travels to the coast or inland. It will be shipped to a secondary base, which is a relay base for the transportation of LP gas. Next, the LP gas carried to the secondary base is transported to LP gas filling stations (delivery bases) in various places, and is filled in gas cylinders at the delivery bases. The gas cylinders filled at each delivery base are delivered to consumers (customers) such as general households, apartment houses, and business establishments by delivery staff. This is the supply method using a gas cylinder. As another supply method, there is a gas bulk supply method. This is a method of directly replenishing the gas bulk installed at the customer's site with a tank truck. The gas cylinder and gas bulk may be collectively referred to as a "gas container".

On the other hand, LP gas may lead to pollution such as gas leakage and explosion. Therefore, in Japan, the law whose main purpose is to ensure the safety of pollution, prevent pollution, and to optimize gas transactions (the Act on Ensuring the Safety of Liquefied Petroleum Gas and Optimizing Transactions (hereinafter referred to as the "Liquid Stone Law"). ), Gas Business Law (hereinafter referred to as "Gas Business Law"), High Pressure Gas Safety Law). These laws require gas companies to conduct regular surveys of LP gas supply and consumption facilities (for example, at least once every four years). In the survey, parts such as gas alarms, gas meters, regulators, gas hoses, etc. are also regularly replaced, and management and work are also carried out. In this specification, the supply equipment and the consumption equipment are collectively referred to as "equipment".

In security work, "investigation" refers to investigating the consumption equipment in the customer's house. "Inspection" refers to checking only the supply equipment. "Inspection" is an extension of "inspection" and refers to examining the supply equipment in more detail. In addition, "investigation", "inspection", and "inspection" may be collectively referred to as "investigation". Furthermore, the investigation work and the parts replacement work are collectively called a security investigation. If a security guard confirms a defect, appropriate measures will be taken, such as repairing the equipment or replacing part or all of the equipment, depending on the content of the defect.

In this way, the operations of gas companies that handle LP gas include delivery operations and security operations. In the delivery operations, the cold winter season tends to be a busy season, and conversely, the summer season tends to be a quiet season. On the other hand, security work is carried out based on the due date (maturity date) stipulated by law, so there is a tendency for the difference in busyness to be small.

However, since delivery personnel are professionals who require specific qualifications, it is difficult to secure a large number of delivery personnel only in the busy winter season. In addition, there are years of cold summers and warm winters, and it is virtually impossible to adjust the number of delivery staff on a case-by-case basis. Therefore, in the off-season, in the summer, the delivery staff may have some play, which is not preferable from the viewpoint of the productivity of the LP gas business. On the other hand, security work also requires specific qualifications, but there are some overlaps with the qualifications required for delivery staff, and some delivery staff can perform security work. In this specification, security guards and delivery staff are collectively referred to as "workers".

In addition, security work may be carried out by the maturity date, and the work can be carried out ahead of schedule by a certain period from the maturity date. Therefore, it is considered that the productivity of the LP gas business can be improved by having the delivery staff take charge of the security work scheduled to be performed in the winter in the off-season in the summer.

The present invention has been made in view of such a problem, and an object of the present invention is to determine the busyness of the delivery business, determine the delivery person who performs the security work in the off-season, and perform the security work as the security guard. By allocating to delivery staff and leveling the annual work, the productivity of LP gas business is improved.

One aspect of the present invention is a step in which a computer determines a security guard to perform a security investigation from a list of LP gas workers, and the worker list determines whether or not each worker is in charge of security work. A step of storing identification data and data for identifying whether or not to be in charge of the delivery business, and determining a worker who is identified as not in charge of the delivery business as the security guard .
The step of determining whether or not the computer is currently in the off-season of the LP gas delivery business.
When it is determined that the delivery business is in a quiet period, the computer is a step of determining a delivery worker to perform the security investigation from the worker list , and is identified as being in charge of the delivery business and performs the security business. The step of determining the worker identified as responsible as the delivery person who conducts the security investigation, and
The computer, and the number of workers to carry out at least on the basis to determine the number of workers to carry out a security survey, security investigation was the decision on the number and the previous Symbol determined delivery person the number of security personnel to the determined Steps to determine the number of security surveys to be conducted based on the number of security surveys that the worker can carry out , and
A step in which the computer determines the consumer to be investigated in the security survey from the consumer list, at least based on the determined number of implementations and the maturity date and / or resurvey maturity date of the consumer.
The computer, the delivery person was beauty before Symbol decision Hoyo security personnel with the determined, assigning a demand who was the determined,
The computer, the determined customer, the maturity date and / or the re-investigation maturity date, as well as at least based on the assigned security personnel and before Symbol assigned delivery person, the schedule of the security investigation It is a method characterized by having steps to create.

Also, safety in the method, the computer assigning the customers to the determined, the computer is entitled for the type of law defined with respect to the determined customer equipment, which the determined It comprises a step of assigning the determined customer to the member and / or the determined delivery person.

Further, in the method, the step of determining the consumer to be investigated by the computer is characterized by excluding the customer who is in the closed state.

Further, in the method, the step of allocating the determined customer by the computer is characterized in that the determined delivery person is given priority over the determined security person.

Then, in the method, the computer, said assigned to the delivery person, and wherein those hands of Ikoto the fulfillment of the off-season is split.

According to the present invention, the busyness of the delivery work is determined, the delivery person who performs the security work is determined in the off-season, the security work is assigned to the security person and the delivery person, and the annual work is leveled. The productivity of LP gas business can be improved.

It is a figure which shows the whole structure which concerns on one Embodiment of this invention. It is a figure which shows the structure of the manager terminal 101 which concerns on one Embodiment of this invention. It is a flowchart which shows the security scheduling process which concerns on one Embodiment of this invention. It is a figure which shows the worker list 400 which concerns on one Embodiment of this invention. It is a figure which shows the consumer list 500 which concerns on one Embodiment of this invention. It is a figure which shows the security schedule 600 which concerns on one Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. FIG. 1 is a diagram showing an overall configuration according to an embodiment of the present invention. In FIG. 1, the administrator terminal 101, the security guard terminal 102, and the delivery staff terminal 103 are configured to communicate via the network 100 (for example, the Internet). Further, the security service server 104 can be connected to the network 100 and configured to communicate with each terminal.

The administrator terminal 101 is a computer terminal used by the administrator of the gas company. The administrator terminal 101 includes a CPU, a memory, an input / output device, and a display device. The administrator terminal 101 may be a stationary computer terminal installed at a business base of a gas company, or a mobile terminal such as a notebook PC.

The security guard terminal 102 and the delivery staff terminal 103 are terminals used by the security guard and the delivery staff of the gas company, respectively. Similar to the administrator terminal 101, these terminals have a CPU and the like, and may be a mobile terminal such as a smartphone or a stationary computer terminal.

The security business server 104 is a server computer managed by a gas company. The security business server 104 may be a cloud computer managed by a business operator that provides a cloud computing service.

Next, the configuration of the administrator terminal 101 in FIG. 1 will be described in detail. FIG. 2 is a diagram showing a configuration of an administrator terminal 101 according to an embodiment of the present invention. In FIG. 2, the administrator terminal 101 includes a CPU 110, a RAM 111, an input device 112, an output device 113, a communication control device 114, and a storage device 116, which are connected to each other via a system bus 115. The storage device 116 is composed of a non-volatile storage medium (ROM, HDD, etc.), has a program storage area 120 for storing a software program for executing the processing of the present invention, and data for storing data handled by the software program or the like. It includes a storage area 121. The software program stored in the program storage area 120 is called from the storage device 116 by the CPU 110 when the program is executed and expanded in the work area of the RAM 111 to realize each function while appropriately accessing a database or the like. The security guard terminal 102 and the delivery staff terminal 103 may also have the same configuration as that of the administrator terminal 101 as shown in FIG.

Next, an example of the security scheduling process in consideration of the busyness of the delivery business according to the embodiment of the present invention will be described with reference to the flowchart of FIG. FIG. 3 is a flowchart showing a security scheduling process according to an embodiment of the present invention. The security scheduling is performed periodically (for example, once every 10 days) under the control of the administrator who uses the administrator terminal 101, for example. Alternatively, it may be executed as a batch process by the security business server 104.

First, in step 300, a security guard to perform a security survey is determined from the LP gas worker list 400 as shown in FIG. FIG. 4 is a diagram showing a worker list 400 according to an embodiment of the present invention. The worker list 400 stores data on workers (security guards, delivery staff, etc.) of the gas company.

The worker list 400 according to the embodiment of the present invention includes a "worker ID" d401 that uniquely indicates a worker, a "name" d402 that indicates a worker's name, and whether the worker is in charge of security work and delivery work. "Security" d403 and "Delivery" d404, respectively, indicating whether or not, and "Qualified liquid stone" d405, "Qualified gas affairs" d406, and whether or not they are qualified to investigate the equipment. "Qualified high pressure" d407 and the like can be included.

The "security charge" d403 and the "delivery charge" d404 can be set to "0" when the worker is not in charge of each task and "1" when the worker is in charge. That is, the worker in which "1" is set in both the "security charge" d403 and the "delivery charge" d404 indicates the delivery person in charge of the security investigation. On the other hand, a worker whose "security charge" d403 is set to "0" and "delivery charge" d404 is set to "1" is a normal delivery worker who is not in charge of security investigation. In order to distinguish between a delivery person in charge of security investigation and a normal delivery person, the former is referred to as a "qualified delivery person" and the latter is referred to as a "normal delivery person" in this specification.

"Qualified liquid stone" d405, "Qualified gas affairs" d406, and "Qualified high pressure" d407 include investigation of equipment specified by each law (Liquid stone law, gas affairs law, and high pressure gas safety law). If the worker does not have the qualification to do the above, "0" can be set, and if it does, "1" can be set.

In step 300, for example, in the worker list 400, a worker whose "security staff" d403 is set to "1" and "delivery staff" d404 is set to "0" is determined as a security guard to perform a security survey.

Next, in step 301, it is determined whether or not the current delivery business is in a quiet period. Specifically, for example, it is determined whether or not the current month is a predetermined off-season (for example, June to September). If it is determined that it is in the off-season, the process proceeds to the Yes route in step 301, and the delivery person (qualified delivery person) to perform the security investigation is determined from the worker list 400 (step 302). For example, in the worker list 400, a worker whose "security charge" d403 is set to "1" and "delivery charge" d404 is set to "1" is determined as a qualified delivery worker. On the other hand, if it is determined that the period is not off (in the case of the No route in step 301), step 302 is not executed and the process proceeds to step 303. In another embodiment, the determination as to whether or not the delivery business is in the off-season may be performed based on the number of scheduled deliveries with respect to the number of delivery staff.

Next, in step 303, the number of security surveys to be carried out is determined. Specifically, for example, when creating a security schedule for one month through this process, the number of workers acquired in step 300 and / or step 302 and the number of cases that can be implemented in January per person (for example). , 200 cases) and the number of cases implemented. In another embodiment, the number of cases that can be implemented can be increased or decreased according to the ability of the worker, and the number of cases can be determined.

Next, in step 304, the customers to be subject to the security survey are determined from the customer list 500 as shown in FIG. FIG. 5 is a diagram showing a consumer list 500 according to an embodiment of the present invention. The consumer list 500 stores data on consumers (customers) who use LP gas.

The customer list 500 according to an embodiment of the present invention includes a “customer ID” d501 that uniquely indicates a customer, a “maturity date” d502 and a “re-investigation date” that indicate the maturity date and resurvey maturity date of the customer's equipment, respectively. Survey maturity date "d503," customer type "d504 indicating the type of law stipulated for the equipment of the customer," open state "d505 indicating the open and closed state of gas, and the postal code of the customer. , Address, and name, respectively, "zip code" d506, "address" d507, and "name" d508, and the like.

The "re-investigation maturity date" d503 is the statutory deadline when a re-investigation is required as a result of the security investigation by the "maturity date" d502. The "customer type" d504 includes, for example, "0" when the law prescribed for equipment is the liquid stone law, "1" when it is the gas law, and when it is the High Pressure Gas Safety Act. “2” can be set. For example, “0” can be set in the “open state” d505 when the plug is in the closed state, and “1” can be set in the “open state” d505. It is not necessary to conduct a security survey when the cap is closed, and the survey will be conducted when the cap is opened.

In step 304, for example, in the consumer list 500, the determination is made in step 303 in the order of "maturity date" d502 (or "re-investigation maturity date" d503 if data is contained in "re-investigation maturity date" d503). Determine the number of consumers to be surveyed. Alternatively, if the number of cases per month that will reach the maturity date can be predicted, the acquisition period may be determined (for example, the acquisition period is set to 4 months, and the survey targets consumers who will reach the maturity date in the next 4 months. You can also decide). In addition, when determining the survey target, the customer who is in the closed state with "0" set in the "open state" d505 is excluded from the survey target. Further, the “customer type” d504 and the qualified workers (“qualified liquid stone” d405, “qualified gas matter” d406, “qualified high pressure” d407) acquired in step 300 and / or step 302. It is also possible to determine the survey target based on. For example, the equipment specified by the Liquid Stone Law can only be investigated by workers who are qualified by the Liquid Stone Law, so the law that regulates the ratio of the types of qualifications that workers have and the equipment to be investigated. It is desirable that the proportions of the types of are closer. Therefore, the survey target can be adjusted according to the ratio of the types of qualifications possessed by the workers acquired in step 300 and / or step 302.

Next, in step 305, the surveyed consumer determined in step 304 is assigned to the worker acquired in step 300 and / or step 302. Specifically, as in step 304, the workers are assigned in the order of "maturity date" d502 (or "re-investigation maturity date" d503 if data is contained in "re-investigation maturity date" d503). At the time of allocation, "customer type" d504 and qualified workers acquired in step 300 and / or step 302 ("qualified liquid stone" d405, "qualified gas thing" d406, "Yes". Based on the "qualification high pressure" d407), it will be assigned to workers with the corresponding qualifications. For example, when "1" (Gas Law) is set in "Customer Type" d504, "1" (qualified for Gas Law) is set in "Qualified Gas Law" d406. Assigned to workers. Further, the assigned worker can be assigned preferentially to, for example, a security guard (a worker whose "security guard" d403 is set to "1" and "delivery staff" d404 is set to "0").

Next, in step 306, a security schedule 600 as shown in FIG. 6 is created. FIG. 6 is a diagram showing a security schedule 600 according to an embodiment of the present invention. The security schedule 600 stores data related to the security investigation schedule.

The security schedule 600 according to an embodiment of the present invention includes a "customer ID" d601 that uniquely indicates a customer to be surveyed, a "scheduled survey date" d602 and a "survey" that indicate a scheduled date and time zone for conducting a survey, respectively. The time zone "d603, and the" worker ID "d604 that uniquely indicates the worker in charge of the survey can be included.

The "customer ID" d601 is associated with the "customer ID" d501 in the customer list 500. The "survey time zone" d603 includes, for example, "1" if the scheduled survey time zone is between 9:00 am and 12:00 pm, "2" if the survey time zone is between 1:00 pm and 4:00 pm, and between 4:00 pm and 7:00 pm. If there is, "3" can be set. The "worker ID" d604 is associated with the "worker ID" d401 in the worker list 400. The "scheduled survey date" d602 and the "scheduled survey time zone" d603 may be determined based on the "maturity date" d502 or the "re-survey maturity date" d503 (the scheduled survey date is determined at least before the maturity date). Further, it may be adjusted based on the date and time designated as visitable or not possible by the customer and the home status of the past visit history.

Next, in step 307, the security schedule 600 created in step 306 is notified to each worker who uses the security guard terminal 102 or the delivery staff terminal 103. This may notify only the schedule that the worker is in charge of for each worker indicated by the "worker ID" d604 of the security schedule 600. After step 307, this process ends.

In addition, the security business server 104 can manage the worker list 400, the customer list 500, and the security schedule 600. As a result, for example, a visit is made to the "address" d507 of the customer list 500 associated with the "customer ID" d601 indicating the surveyed customer before a certain period of the "scheduled survey date" d602 of the security schedule 600. You can send a postcard to inform you. Alternatively, the security business server 104 may link data to the computer of the company that provides the postcard shipping service and make a shipping request.

In addition to the security schedule created by the security scheduling process shown in the flowchart of FIG. 3, a delivery schedule for the delivery business is also created. Similar to the security schedule, the delivery schedule is assigned to the delivery staff in the order of the scheduled delivery date, for example. At this time, the assigned delivery person is usually a delivery person, and is not assigned to a qualified delivery person. Unlike the delivery business, the security survey cannot be performed when the customer is absent and requires a revisit, so reschedules to the security schedule are likely to occur. Furthermore, since the reschedule depends on the customer's schedule, it is highly likely that the revisit will not be possible if the delivery service is already assigned to the qualified delivery person. For this reason, no delivery service is assigned to qualified delivery personnel.

Based on the above, according to the present invention, the busyness of the delivery work is determined, the delivery person who performs the security work is determined in the off-season, the security work is assigned to the security person and the delivery person, and the annual work is leveled. This is to improve the productivity of the LP gas business.

Claims (5)

The computer is the step of determining the security guards to perform the security investigation from the LP gas worker list, and the worker list provides data and delivery operations that identify whether or not each worker is in charge of security operations. A step of storing data for identifying whether or not to be in charge, and determining a worker who is identified as not being in charge of the delivery business as the security guard .
The step of determining whether or not the computer is currently in the off-season of the LP gas delivery business.
When it is determined that the delivery business is in a quiet period, the computer is a step of determining a delivery worker to perform the security investigation from the worker list , and is identified as being in charge of the delivery business and performs the security business. The step of determining the worker identified as responsible as the delivery person who conducts the security investigation, and
The computer, and the number of workers to carry out at least on the basis to determine the number of workers to carry out a security survey, security investigation was the decision on the number and the previous Symbol determined delivery person the number of security personnel to the determined Steps to determine the number of security surveys to be conducted based on the number of security surveys that the worker can carry out , and
A step in which the computer determines the consumer to be investigated in the security survey from the consumer list, at least based on the determined number of implementations and the maturity date and / or resurvey maturity date of the consumer.
The computer, the delivery person was beauty before Symbol decision Hoyo security personnel with the determined, assigning a demand who was the determined,
The computer, the determined customer, the maturity date and / or the re-investigation maturity date, as well as at least based on the assigned security personnel and before Symbol assigned delivery person, the schedule of the security investigation A method characterized by having steps to create. The step of assigning the determined consumer by the computer is that the computer is qualified for the type of law prescribed for the equipment of the determined customer, the determined security guard and / or the determination. The method according to claim 1, further comprising a step of assigning the determined consumer to the delivery person. The method according to claim 1 or 2, wherein the step of determining the consumer to be investigated by the computer is determined by excluding the customer who is in a closed state. The method according to any one of claims 1 to 3, wherein the step of allocating the determined customer by the computer is given priority over the determined security guard over the determined delivery person. The computer, wherein the allocated delivery person, the method according to any one of claims 1 to 4, wherein the delivery work is split for those hand Ikoto of the off-season.

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