JP6747943B2 - Information processing apparatus, information processing method, and program - Google Patents

Description

The present invention relates to an information processing apparatus, an information processing method, and a program capable of executing processing related to reservation of service facilities such as restaurants and accommodation facilities.

2. Description of the Related Art Conventionally, when a banquet is held at a restaurant, there are systems that support the reservation processing of the restaurant by the secretary of the banquet. For example, in Patent Document 1 below, the terminal of a banquet secretary is a participant's terminal and the date and time of the banquet that the banquet participant's terminal sends from the terminal of the banquet party It is disclosed that the secretary can reduce the burden of determining the restaurant and the date and time of the banquet by receiving the information.

Japanese Patent No. 4838562

However, according to the technique of the above-mentioned Patent Document 1, the secretary finally needs to newly select the restaurant, decide the date and time when the participant can participate, and reserve the restaurant, so that the participant can participate. It is conceivable that there is no vacant seat at the restaurant at the stage when the information of the date and time and the evaluation of the restaurant is transmitted, or at the stage when the secretary selects the restaurant and the date and time.

In view of the above circumstances, an object of the present invention is to reliably reserve a service facility, which is a venue for a meeting, based on the participation availability information of prospective participants of the meeting without the need for reservation processing by the secretary. An information processing device, an information processing method, and a program.

In order to achieve the above object, an information processing device according to an aspect of the present invention includes a storage unit, a communication unit, and a control unit. The storage means stores facility information regarding a plurality of service facilities. The communication means can communicate with the facility terminals of the plurality of service facilities and the plurality of user terminals. The control means provides, for at least one service facility of the plurality of service facilities, participants of a meeting held at the service facility and participation availability information indicating availability of participation at each of a plurality of candidate dates and times, to the plurality of users. Receive from each terminal. Further, the control means transmits a provisional reservation request requesting a provisional reservation to the facility terminal of the service facility for all candidate dates and times that are allowed to participate in each of the received participation permission information, and the provisional reservation related to the provisional reservation. The reservation information is stored in the storage means. Further, the control means requests the main reservation for candidate dates and times when the largest number of participants are allowed to participate in the participation availability information after the lapse of a predetermined provisional reservation period from the reception of the participation availability information, and other than the candidate dates and times. The main reservation request for canceling the temporary reservation for the candidate date and time is transmitted to the facility terminal of the service facility, the main reservation information regarding the main reservation is stored in the storage unit, and the temporary reservation information is deleted. Further, the control means transmits the main reservation information to each of the user terminals.

As a result, the information processing device temporarily reserves the service facility for all the candidate dates and times that any of the participants can join at the time when the participation availability information is received from the participants of the meeting. Based on the availability information, the service facility, which is the venue of the meeting, can be reliably reserved without requiring the reservation process by the secretary, and the burden of the reservation process by the secretary can be reduced. Here, the service facilities include various service facilities such as restaurants, lodging facilities such as hotels and inns, various sports facilities such as tennis, basketball, golf, and entertainment facilities such as karaoke and bowling. ..

The control means may calculate the predetermined period based on the candidate dates and times that are allowed to participate in each of the received participation permission information.

More specifically, the control means may calculate the predetermined time period based on the earliest date and time among the candidate dates and times that are allowed to participate in the received respective participation permission information.

Thereby, even if the candidate date and time when the largest number of participants can join is the earliest candidate date and time, the information processing apparatus has sufficient time to consider whether or not the user of each user terminal can join by that date and time. Can be given.

The control means transmits the main reservation request with the number of persons who can participate at the candidate date and time when the largest number of participants is allowed to participate in the participation permission information as the number of persons to reserve.

Accordingly, the information processing apparatus can directly treat the candidate date and time when the largest number of participants can participate in the participation availability information as the reserved number of people for the main reservation, and can save the time and effort of inputting a secretary or the like.

After the transmission of the main reservation request, before the candidate date and time of the main reservation target, the control means has user participation information indicating that it is possible to newly join at the candidate date and time of the main reservation target. When received from, the reservation reservation correction request for requesting to change the reservation number of the main reservation to the number of the user terminals added may be transmitted to the facility terminal.

With this, the information processing apparatus can easily change the reservation number of persons for the main reservation by accepting the additional participation availability information even after the lapse of the predetermined provisional reservation period.

The control means may transmit the tentative reservation request with the number of participants who can participate at each candidate date and time as the reserved number in the participation permission information.

With this, the information processing apparatus can prevent troubles such as inability to make a reservation due to an increase or decrease in the number of persons, because the number of provisional reservations becomes the number of regular reservations regardless of which provisional reservation is the main reservation. it can.

When the provisional reservation is not possible at any of the candidate dates and times in the provisional reservation request, the control means may transmit information indicating that fact to each of the user terminals.

Thus, the information processing apparatus can cause the user to reexamine the candidate date and time and receive the alternative participation availability information even if the candidate date and time at which any user can participate is not tentatively bookable.

Among the candidate dates and times of the provisional reservation, the control means gives priority to the provisional reservation of the candidate date and time when the largest number of participants are allowed to participate at the predetermined time point before the provisional reservation period has passed, different from other provisional reservations. The temporary reservation information may be stored in the storage means and the priority temporary reservation information may be transmitted to each of the user terminals.

Accordingly, the information processing apparatus can allow each user to grasp a candidate date and time with a high possibility of making a real reservation before the lapse of the tentative reservation period, and use it as a reference for other schedule adjustment and the like.

An information processing method according to another aspect of the present invention is
With respect to at least one service facility of the plurality of service facilities, each of the plurality of user terminals receives, from each of the plurality of user terminals, participation availability information indicating attendance of a meeting held at the service facility and participation availability for each of a plurality of candidate dates and times.
A temporary reservation request for requesting a temporary reservation is sent to the facility terminal of the service facility for all candidate dates and times that are allowed to participate in each of the received participation availability information, and the temporary reservation information regarding the temporary reservation is stored. ,
After the lapse of a predetermined provisional reservation period from the reception of the participation availability information, for the candidate dates and times when the largest number of participants can participate in the participation availability information, the main reservation is requested and candidate dates and times other than the candidate dates and times are registered. Send a reservation request requesting cancellation of the provisional reservation to the facility terminal of the service facility, store the reservation information regarding the reservation, delete the provisional reservation information,
It includes transmitting the main reservation information to each of the user terminals.

A program according to another aspect of the present invention, an information processing device,
A step of receiving, from at least one of the plurality of service facilities, participation availability information indicating attendance of a meeting held at the service facility and participation availability at each of a plurality of candidate dates and times from a plurality of user terminals, respectively. ,
A temporary reservation request for requesting a temporary reservation is transmitted to the facility terminal of the service facility for all candidate dates and times that are allowed to participate in the received each participation permission information, and the temporary reservation information regarding the temporary reservation is stored. Steps,
After the lapse of a predetermined provisional reservation period from the reception of the participation availability information, for the candidate dates and times when the largest number of participants can participate in the participation availability information, the main reservation is requested and candidate dates and times other than the candidate dates and times are registered. Transmitting a reservation request requesting cancellation of the provisional reservation to the facility terminal of the service facility, storing the reservation information regarding the reservation, and deleting the provisional reservation information,
And transmitting the main reservation information to each of the user terminals.

As described above, according to the present invention, the service facility, which is the venue of the meeting, can be reliably reserved based on the participation availability information of the prospective participants of the meeting, without the need for the reservation process by the secretary. However, this effect does not limit the present invention.

It is the figure which showed the structure of the restaurant information provision system which concerns on one Embodiment of this invention. It is the figure which showed the hardware constitutions of the restaurant information provision server which concerns on one Embodiment of this invention. It is a figure showing composition of a database which a restaurant information service server concerning one embodiment of the present invention has. It is the flowchart which showed the flow of the restaurant reservation process by the restaurant information provision server which concerns on one Embodiment of this invention. It is the figure which showed the example of the banquet schedule adjustment page which the restaurant information provision server which concerns on one Embodiment of this invention produces|generates.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In this embodiment, a case where the service facility is a restaurant will be described.

[System configuration]
FIG. 1 is a diagram showing a configuration of a restaurant information providing system according to the present embodiment.

As shown in the figure, this system includes a restaurant information providing server 100 on the Internet 50, a plurality of user terminals 200, and a plurality of restaurant terminals.

The restaurant information providing server 100 is a web server that operates a portal site that publishes information about restaurants. The restaurant information providing server 100 is connected to a plurality of user terminals 200 via the Internet 50.

The restaurant information providing server 100 provides a restaurant information search system for the user of the user terminal 200 on the portal site. Specifically, the restaurant information providing server 100 searches for restaurant information matching the search condition based on the search request from the user terminal 200, generates a Web page in which the search result is posted, and sends it to the user terminal 200. Send.

The user terminal 200 (200A, 200B, 200C...) is a terminal used by a user, and is, for example, a smartphone, a mobile phone, a tablet PC (Personal Computer), a notebook PC, a desktop PC, or the like. The user terminal 200 accesses the restaurant information providing server 100, receives the Web page, and displays it on the screen using a browser or the like.

The user terminal 200 determines a restaurant search condition based on a user operation, and transmits a restaurant search request based on the search condition to the restaurant information providing server 100. In the present embodiment, the search request can be transmitted by the user of the user terminal 200 selecting preset search conditions such as the location area (nearest station) of the restaurant, genre, price range, and the like.

The restaurant terminals 300 (300A, 300B, 300C...) are terminals used by, for example, an administrator of each restaurant, and are, for example, smartphones, mobile phones, tablet PCs (Personal Computers), notebook PCs, desktop PCs. Etc. The restaurant terminal 300 is capable of exchanging information with the restaurant information providing server 100 regarding, for example, reservation of a restaurant table or a seat by the user of the user terminal 200.

In the present embodiment, the restaurant information providing server 100 performs the normal reservation (main reservation) reception process of each restaurant on behalf of the user, and also holds a meeting (banquet) from the same user (user group). For a plurality of candidate dates and times set by the user group, it is possible to accept a temporary reservation that is a timed reservation.

That is, when the tentative reservation period has elapsed and the main reservation has been determined for any of the candidate dates and times of the plurality of tentative reservations, the other tentative reservations are canceled. Until the cancellation, the tentative reservation will be treated the same as the main reservation.

[Hardware configuration of restaurant information server]
FIG. 2 is a diagram showing a hardware configuration of the restaurant information providing server 100. As shown in the figure, the restaurant information providing server 100 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, an input/output interface 15, and these components are connected to each other. The bus 14 is provided.

The CPU 11 appropriately accesses the RAM 13 and the like as necessary and performs overall control of all blocks of the restaurant information providing server 100 while performing various arithmetic processes. The ROM 12 is a non-volatile memory in which an OS to be executed by the CPU 11 and firmware such as programs and various parameters are fixedly stored. The RAM 13 is used as a work area of the CPU 11, etc., and temporarily holds the OS, various applications being executed, and various data being processed.

A display unit 16, an operation reception unit 17, a storage unit 18, a communication unit 19 and the like are connected to the input/output interface 15.

The display unit 16 is a display device using, for example, an LCD (Liquid Crystal Display), an OELD (Organic ElectroLuminescence Display), a CRT (Cathode Ray Tube), or the like.

The operation receiving unit 17 is, for example, a pointing device such as a mouse, a keyboard, a touch panel, and other input devices. When the operation receiving unit 17 is a touch panel, the touch panel can be integrated with the display unit 16.

The storage unit 18 is a nonvolatile memory such as an HDD (Hard Disk Drive), a flash memory (SSD; Solid State Drive), or other solid-state memory. The storage unit 18 stores the OS, various applications, and various data.

Particularly, in the present embodiment, the storage unit 18 stores the information regarding the main reservation request and the temporary reservation request received from the user terminal 200, and the restaurant information providing server 100 uses the data to store the temporary reservation/book. It stores applications and other programs for executing reservation processing. As will be described later, the storage unit 18 has a restaurant information database, a user information database, a temporary reservation information database, and a main reservation information database as databases including such data.

The communication unit 19 is various modules for wireless communication such as a NIC (Network Interface Card) for Ethernet and a wireless LAN, and is responsible for communication processing between the user terminal 200 and the restaurant terminal 300.

Although not shown, the basic hardware configurations of the user terminal 200 and the restaurant terminal 300 are substantially the same as the hardware configuration of the restaurant information providing server 100.

[Database structure of restaurant information server]
FIG. 3 is a diagram showing a configuration of a database included in the restaurant information providing server 100.

As shown in the figure, the restaurant information providing server 100 includes a restaurant information database 31, a user information database 32, a real reservation information database 33, and a temporary reservation information database 34 in the storage unit 18.

The restaurant information database 31 includes, for each restaurant, the store name and location information of the restaurant, an ID (store ID) for identifying the restaurant, category information of the business type/service of the restaurant, and the restaurant. Content that introduces, that is, information indicating the characteristics of the store, such as PR texts of the store, event information performed by the restaurant, area information in which the restaurant is located, the address of the restaurant, the telephone number, and the restaurant ( Image data, menu information about menus provided by restaurants, business hours, website URL, and other information are stored.

The menu information is information corresponding to the menu posted on the site of each restaurant on the portal site, and stores the menu names of a plurality of menus that each restaurant can provide, for each restaurant. .. The menu information may be stored for each menu category such as appetizer/main, lunch/dinner/course, and the like. If the image data corresponds to the menu, the image data is stored in association with the menu information.

The area information is, for example, in units of prefectures, but the information may be stored in units of a narrower range such as municipalities. The category information may include, for example, main categories such as Japanese food, Chinese food, Italian food, French food, and yakiniku, as well as more detailed subcategories such as yakitori and tempura in Japanese food, and pasta and pizza in Italian food.

The user information database 32 stores information about a user who owns the user terminal 200 and who is a user (member) of the restaurant information service via the portal site provided by the restaurant information providing server 100. Specifically, the user information database 32 stores information such as user ID, password, name, email address, telephone number, address, age (layer), gender, birthday, past book reservation/provisional reservation history information, etc. I remember each time.

The tentative reservation information database 33 receives, for each group of users of the plurality of user terminals 200, tentative reservation information received for a plurality of candidate dates and times of a meeting (banquet) held at any of the restaurants by the group (for example, , Restaurant name, reservation date and time, reservation number, reservation course, etc.) are stored.

The provisional reservation is made, for example, by each user terminal 200 belonging to the user group from the user terminals 200 belonging to the user group by the banquet schedule adjusting tool provided on the portal site by the restaurant information providing server 100 for each meeting participant and the plurality of candidate dates and times. When the participation permission/inhibition information indicating the participation permission/inhibition is received, it is accepted for all candidate dates and times that each user is allowed to participate in each participation permission/inhibition information. That is, the meeting is held on any one of the plurality of candidate dates and times, but in the participation availability information, if there is a date and time that even one person can participate in the plurality of candidate dates and times. A temporary reservation is accepted for the date and time and stored as temporary reservation information.

In this case, one of the users (secretary) of the user group, through the user terminal 200, on the portal site, for example, a banquet name, a secretary name, a plurality of candidate dates and times, a candidate store, a banquet participation ( When the user inputs the necessary information such as the contact information (email address) of the person who plans to use the banquet schedule adjustment tool, the restaurant information providing server 100 causes the contact information of the participant to be added to the contact information of each participant. The URL of the participation availability information input page for inputting the availability of participation for each candidate date and time is transmitted. Each participant accesses the above-mentioned participation availability information input page by the URL and inputs his or her participation availability information. The temporary reservation information database 33 also stores the participation permission information received from each user terminal 200.

Further, the temporary reservation information database 33 stores the temporary reservation having the largest number of people who can participate at a predetermined time point before the final reservation is determined as priority temporary reservation information separately from other temporary reservations. Good.

The reservation information database 34 stores reservation information relating to a general reservation request that is not related to the provisional reservation in association with the user information, and stores a predetermined date and time from the reception of the participation availability information among the candidate dates and times of the provisional reservation. Book reservation information (for example, restaurant name, booked date and time, booked number of people, booked course, etc.) related to booked reservations accepted at the date and time when the largest number of users are allowed to participate when the period has elapsed is stored in association with the user information. ing.

In this case, when the main reservation is accepted, the temporary reservation information other than the temporary reservation that is the basis of the main reservation is deleted from the temporary reservation information database 33. This reservation is accepted (for all participants) at the time when a predetermined period has elapsed from the time when the participation availability information was first received, and for the candidate date and time when the maximum number of participants is the most.

Each of these databases is used with reference to each other as needed in the restaurant reservation processing by the restaurant information providing server 100 described later.

[Operation of restaurant information providing server]
Next, the operation of the restaurant information providing server 100 configured as above will be described. The operation is executed by the cooperation of the CPU 11 of the restaurant information providing server 100 and the hardware such as the communication unit 19 and the software stored in the storage unit 18. In the following description, for convenience, the CPU 11 is the main subject of operation.

FIG. 4 is a flowchart showing a flow of restaurant reservation processing by the restaurant information providing server 100. In the following, the temporary reservation of the restaurant and the main reservation processing based on the temporary reservation will be described in particular.

As a premise of the operation, as described above, from the user terminal 100 of any user (for example, secretary) of the user group holding the banquet, the banquet name, secretary name, and plural candidates on the banquet schedule adjustment tool. It is assumed that the date and time, the candidate store, and the contact information of the participants (planners) of the banquet have been input, and the URL of the participation availability information input page has been notified to the user terminals 200 of the users of the group. Further, in the following description, the process for one user group holding a banquet will be described, but it goes without saying that the same process is executed for other user groups.

Further, the candidate date and time may be a date and time on which it has been confirmed in advance that reservation is possible (there are vacant seats) at the candidate store. For example, the seat information of each restaurant is stored in the restaurant information database 31, and the candidate date and time, the candidate store, and the participant are input from the user terminal 200 of the secretary on the banquet schedule adjustment tool. At this point, the restaurant information providing server 100 enables the participation availability information to be input only for the candidate dates and times that can be reserved under the conditions at the candidate store among the input candidate dates and times, and information on the candidate dates and times that cannot be reserved. May be notified to the user terminal 200 by, for example, posting on the participation availability information input page or other communication method. Alternatively, when the restaurant information providing server 100 inputs the candidate date and time, the candidate store, and the participant, the restaurant information providing server 100 inquires of the candidate store about the vacant seat condition and inputs the candidate date and time. Of the candidate dates and times that can be reserved in the candidate store, the participation availability information may be input, and the user terminal 200 may be notified of information regarding the candidate dates and times that cannot be reserved.

As shown in the figure, the CPU 11 of the restaurant information providing server 100 first receives participation availability information from one of the user terminals 200 of the user group via the participation availability information input page of the banquet schedule adjustment tool. It is determined whether or not it has been received (step 41). The participation availability information includes the name of the participant (or other identification information) and information indicating availability of participation for each of a plurality of candidate dates and times.

When the participation availability information is received (Yes), the CPU 11 determines whether or not there is a candidate date/time that the participant can participate in the participation availability information (step 42).

When determining that there is a candidate date and time that can participate (Yes), the CPU 11 determines whether or not the first participation permission information has been received from the user terminals 200 of all the participants of the user group (step 43). ..

When it is determined that the first participation permission information has been received from the user terminals 200 of all the participants (Yes), the CPU 11 determines provisional reservation information (restaurant name) for all candidate dates and times that any participant can participate. , Reservation date and time, reservation number of people, reservation course, etc. are generated and stored in the temporary reservation information database 33 in association with the user information (step 44).

Subsequently, the CPU 11 transmits a temporary reservation request to the restaurant terminal 300 of the restaurant (candidate store) subject to the temporary reservation based on all the generated temporary reservation information (step 45).

Here, the number of temporary reservations at each candidate date and time included in the temporary reservation information (temporary reservation request) is the number of participants (at least one) who can participate at each candidate date and time of the participation availability information. By this processing, reservations for the number of persons who can participate at each candidate date and time are secured in the candidate store for all candidate date and time at which any participant can participate at that time.

The participation availability information may include not only the two states of “participation possible (◯)” and “participation unavailable (x)” but also the status “undecided (△)”. Is used only in the "available" state.

Subsequently, the CPU 11 calculates the date and time before the predetermined period from the earliest date and time of the candidate dates and times requesting the temporary reservation as the main reservation deadline date and time (step 46). In other words, the period from the time when the (first) participation permission information is received from the user terminals 200 of all the participants to the above-mentioned deadline for reservation is calculated as the temporary reservation period. Here, the predetermined period may be changed depending on how many dates and times are from the present time to the earliest date and time among the candidate dates and times, but is set to, for example, 3 days, 1 week, 10 days or the like. Then, a period obtained by subtracting the predetermined period from the period from the time when the participation permission information is received to the earliest candidate date and time becomes the temporary reservation period.

As a result, even if the candidate date and time that the largest number of participants can join is the earliest candidate date and time, the user of each user terminal 200 is given sufficient time by that date and time to consider whether or not to participate. .. In addition, since the deadline date and time before the predetermined period from the earliest candidate date and time is set as the deadline date and time, the regular reservation can be confirmed before the predetermined period, and each user of the group can grasp and prepare for it.

Subsequently, the CPU 11 sets, as priority temporary reservation information, the temporary reservation of the candidate date and time at which the number of people who can participate is the largest out of the plurality of temporary reservations as priority temporary reservation information in distinction from other temporary reservations. (Step 47).

This priority provisional reservation information can be accessed from each user terminal 200 as a banquet schedule adjustment page in the banquet schedule adjustment tool on the portal site, and each user can be sent in the form of transmitting the banquet schedule adjustment page page to the access. It is transmitted to the terminal 200. FIG. 5 is a diagram showing an example of the banquet schedule adjustment page.

As shown in the figure, the banquet schedule adjustment page is configured as a table in which, for example, the ordinate is the participants of the banquet and the abscissa is the candidate date and time of the banquet (temporary reservation date and time). At the end of the vertical axis, the total number of participants who can participate at each candidate date and time is formed.

In the figure, 19:00 on 1st December, 19:00 on 2nd December, 19:00 on 8th December, and 19:00 on 9th December are posted as candidate dates, respectively, and 6 people from Mr. A to Mr. F participated. It is listed as (planned) person. For each candidate date and time, provisional reservation is secured depending on the number of participants who can participate, which is indicated at the end of the vertical axis.

Then, of those candidate dates and times, the provisional reservation on December 2nd, which has the largest number of participants who can participate, is set as the priority provisional reservation, and, for example, the provisional reservation column (vertical axis) is highlighted. It is displayed. Thereby, the user of each user terminal 200 in the group can grasp the candidate date and time with a high possibility of making a real reservation even before the tentative reservation period has elapsed, and can use it as a reference for other schedule adjustment and the like.

The priority provisional reservation information may be transmitted by, for example, periodically performing push notification of the posting information of the banquet schedule adjustment page or the URL information of the page including the priority provisional reservation information to each user terminal 200 of the group. ..

Even when the participation availability information of all the participants is not received and the priority provisional reservation is not set, the banquet schedule adjustment page similar to that shown in FIG. 5 has the participation availability information. From the time when the URL of the information input page is transmitted, it can be confirmed from each user terminal 200 on the page or a page linked thereto. That is, the input page of the participation availability information may be the same page as the banquet schedule adjustment page or a page linked thereto. Further, after the reception of the participation availability information, the posting information of the banquet schedule adjustment page or the URL information of the banquet schedule adjustment page may be pushed to each user terminal 200 of the group, for example, periodically.

Subsequently, the CPU 11 determines whether or not the end date and time of the provisional reservation period (the final reservation deadline date and time) has arrived (step 48).

When it is determined that the end date and time of the provisional reservation period has not arrived (No), the CPU 11 repeats the processing from step 41 onward.

On the other hand, if it is determined that the end date and time of the temporary reservation period has arrived (Yes), the CPU 11 refers to the participation availability information in the temporary reservation information database 33, and selects the candidate date and time with the largest number of people who can participate at that time. The provisional reservation is determined as the main reservation, and the main reservation request is transmitted to the restaurant terminal 300 of the candidate store with the number of persons who can participate in the provisional reservation as the reservation number (step 49). The main reservation request also includes a request to cancel the provisional reservation for candidate dates and times other than the main reservation date and time. As a result, the restaurant, which was a candidate store, confirms the main reservation based on the main reservation request and cancels the provisional reservations reserved for other users for the same user (group). It becomes possible to accept reservations from other users regarding the reservation date and time.

In addition, the CPU 11 accordingly stores the main reservation information (restaurant name, reservation date, reservation number, reservation course, etc.) in the main reservation information database 34 in association with the user information of each user of the group, and also in the group. All provisional reservation information associated with is deleted (step 50).

Then, the CPU 11 transmits the main reservation information to the user terminal 200 of each user of the group (step 51). The transmission of the main reservation information is referred to as transmission of a web page on which the main reservation information is posted when the banquet schedule adjustment page (or a page linked to it) is accessed from any of the user terminals 200 of the group. The reservation information or the link information to the reservation information posting page may be executed for each user terminal 200 by push notification or the like. Thereby, each user of the group can grasp the schedule and venue of the meeting held by the group.

[Summary]
As described above, according to the present embodiment, the restaurant information providing server 100 provides services regarding all candidate dates and times that any participant can participate at the time of receiving the participation availability information from the participants of the meeting. Since the facility is temporarily reserved, the service facility, which is the venue of the meeting, can be reliably reserved based on the participation availability information of prospective participants in the meeting, and the burden of the reservation processing by the secretary Can be reduced.

Further, all the temporary reservation request processing from the restaurant information providing server 100 to the restaurant terminal 300 is collectively executed when the participation permission information is received from the user terminals 200 of all the users of the user group. The traffic between the restaurant information providing server 100 and the restaurant terminal 300 is minimized as compared with the case where the provisional reservation request is transmitted every time the participation permission information is received from each user terminal 200, and the restaurant It is possible to prevent the load on the information providing server 100 and the restaurant terminal 300 from becoming too large.

[Modification]
The present invention is not limited to the above-described embodiments, but can be variously modified without departing from the scope of the present disclosure.

In the above-described embodiment, the provisional reservation is requested only for the candidate date and time when it is confirmed that the reservation is possible with the number of participants in the candidate store. However, the tentative reservation may be requested without confirming in advance whether or not the reservation is possible. In this case, the CPU 11 of the restaurant information providing server 100, as a result of transmitting the temporary reservation request to the restaurant terminal 300 of the candidate store, replies that the reservation is impossible for any of the candidate dates and times of the temporary reservation target. If there is, the information indicating that may be notified to each user terminal 200 of the group by, for example, being posted on the participation permission information input page or other communication method. Thereby, the user of each user terminal 200 can transmit the participation permission/prohibition information about the candidate date and time which substitutes for the non-reservable candidate date and time.

In the above-described embodiment, when the provisional reservation period elapses, for the provisional reservation with the largest number of participants at that time, the main reservation is determined by the relevant number of people, and the subsequent processing such as changing the reservation number is executed. Was not done. However, the number of reserved people may be changeable even after the final reservation is confirmed. In this case, the CPU 11 determines whether or not the participation availability information indicating that new participation is possible at the candidate date and time targeted for the main reservation after transmission of the main reservation request and before the arrival of the candidate date and time for the main reservation. A book that, when received from the terminal 200 (user terminal 200 of a user not included in the main reservation information), requests to change the reservation number of the main reservation to the number of the new user terminals 200 added. The reservation correction request may be transmitted to the restaurant terminal 300. Thus, the restaurant information providing server 100 can easily change the reservation number of persons for the main reservation by accepting the additional participation availability information even after the provisional reservation period has elapsed.

In the above-described embodiment, the provisional reservation period is calculated based on the earliest date and time among the candidate dates and times that can be joined in the participation availability information. However, the provisional reservation period may be calculated on the basis of other candidate dates and times, such as the latest date and time or the date and time corresponding to the middle of the earliest date and the latest date and time among the candidate dates and times that are allowed to participate. ..

In the above-described embodiment, the tentative reservation is treated in the same manner as the tentative reservation, except that the tentative reservation period is set. However, the temporary reservation may be cancelable from the restaurant side before the temporary reservation period elapses based on a predetermined condition. For example, if the restaurant cancels the provisional reservation before the provisional reservation period elapses, the restaurant may be charged with a certain penalty (for example, the provisional reservation cannot be accepted for a certain period), or the provisional reservation request. It may be possible to cancel only when the original user (for example, the managing user) confirms and obtains the approval.

In the above-described embodiment, the restaurant is taken as an example of the service facility, but the service facility is not limited to the restaurant, and for example, accommodation facilities such as hotels/inns, various sports facilities such as tennis, basketball, golf, and karaoke. The present invention is similarly applicable to various service facilities such as recreation facilities such as bowling.

Among the inventions described in the claims of the present application, the invention described as "information processing method" is such that each step is automatically performed by at least one device such as a computer by information processing by software. Yes, it is not something that a person uses a device such as a computer. That is, the “information processing method” is an information processing method using computer software, and is not a method in which a human operates a computing tool called a computer.

11... CPU
18... Storage part 19... Communication part 31... Restaurant information database 32... User information database 33... Temporary reservation information database 34... Main reservation information database 100... Restaurant information providing server 200... User terminal 300... Restaurant terminal

Claims (10)

Storage means for storing facility information relating to a plurality of service facilities;
Communication means capable of communicating with the facility terminals of the plurality of service facilities and the plurality of user terminals,
At least one service facility of the plurality of service facilities receives from each of the plurality of user terminals participation availability information indicating attendance of a meeting held at the service facility and participation availability at each of a plurality of candidate dates and times. ,
A temporary reservation request requesting a temporary reservation is transmitted to the facility terminal of the service facility for all candidate dates and times that are allowed to participate in the received participation permission information, and the temporary reservation information regarding the temporary reservation is stored in the storage. Stored in the means,
After the lapse of a predetermined provisional reservation period from the reception of the participation availability information, for the candidate dates and times when the largest number of participants can participate in the participation availability information, the main reservation is requested and candidate dates and times other than the candidate dates and times are set. A main reservation request for requesting cancellation of a temporary reservation is transmitted to the facility terminal of the service facility, main reservation information regarding the main reservation is stored in the storage unit, and the temporary reservation information is deleted.
An information processing apparatus comprising: a control unit that transmits the main reservation information to each of the user terminals. The information processing apparatus according to claim 1, wherein
The information processing apparatus, wherein the control unit calculates the predetermined period based on candidate dates and times that are allowed to participate in each of the received participation permission information. The information processing apparatus according to claim 2, wherein
The information processing apparatus, wherein the control unit calculates the predetermined period based on the earliest date and time among the candidate dates and times that are allowed to participate in each of the received participation permission information. The information processing apparatus according to any one of claims 1 to 3,
The information processing apparatus, wherein the control unit transmits the main reservation request with the number of persons who can participate at the candidate date and time when the largest number of participants is allowed to participate in the participation permission information as the number of persons to reserve. The information processing apparatus according to claim 4, wherein
After the transmission of the main reservation request, the control means may be a user terminal that has participation permission information indicating that a new participation is possible at the candidate date and time of the main reservation before the candidate date and time of the main reservation. An information processing device that, when received from, transmits a booked reservation correction request to the facility terminal, which requests to change the booked person number of the booked reservation to the number of people who added the number of the user terminals. The information processing apparatus according to claim 1, wherein
The information processing device, wherein the control means transmits the temporary reservation request with the number of participants who can participate at each candidate date and time in the participation availability information as the reservation number. The information processing apparatus according to claim 1, wherein
An information processing apparatus, wherein the control means, when the tentative reservation is impossible at any of the candidate dates and times in the tentative reservation request, transmits information indicating that to the user terminals. The information processing apparatus according to claim 1, wherein
Among the candidate dates and times of the tentative reservation, the control means gives priority to the tentative reservation of the candidate date and time when the largest number of participants can participate at the predetermined time point before the lapse of the tentative reservation period, which is different from other tentative reservations. An information processing device which stores the temporary reservation information in the storage unit and transmits the priority temporary reservation information to each of the user terminals. With respect to at least one service facility of the plurality of service facilities, each of the plurality of user terminals receives, from each of the plurality of user terminals, participation availability information indicating attendance of the meeting held at the service facility and participation availability for each of a plurality of candidate dates and times.
A temporary reservation request requesting a temporary reservation is transmitted to the facility terminal of the service facility for all candidate dates and times that are allowed to participate in the received participation permission information, and temporary reservation information regarding the temporary reservation is stored. ,
After the lapse of a predetermined provisional reservation period from the reception of the participation availability information, for the candidate dates and times when the largest number of participants can participate in the participation availability information, the main reservation is requested and candidate dates and times other than the candidate dates and times are set. Send a reservation request requesting cancellation of the provisional reservation to the facility terminal of the service facility, store the reservation information regarding the reservation, delete the provisional reservation information,
An information processing method for transmitting the main reservation information to each of the user terminals. In the information processing device,
A step of receiving, from at least one of the plurality of service facilities, participation availability information indicating attendance of a meeting held at the service facility and participation availability at each of a plurality of candidate dates and times from a plurality of user terminals, respectively. ,
A temporary reservation request for requesting a temporary reservation is transmitted to the facility terminal of the service facility for all candidate dates and times that are allowed to participate in the received participation permission information, and the temporary reservation information regarding the temporary reservation is stored. Steps,
After the lapse of a predetermined provisional reservation period from the reception of the participation availability information, for the candidate dates and times when the largest number of participants can participate in the participation availability information, the main reservation is requested and candidate dates and times other than the candidate dates and times are set. A step of transmitting a main reservation request for requesting cancellation of the temporary reservation to the facility terminal of the service facility, storing main reservation information regarding the main reservation, and deleting the temporary reservation information;
And a step of transmitting the main reservation information to each of the user terminals.