JP6734229B2 - Related information display device, related information display method, and related information display program - Google Patents

Description

The present invention relates to a related information display device, a related information display method, and a related information display program.

2. Description of the Related Art Conventionally, in operation work in a company, it is required that an operator inputs necessary information in an input screen of a work system or the like quickly and accurately to efficiently carry out the work. However, if the operation is complicated or unfamiliar to the operator, it is difficult for the operator to learn all the operation methods in a short period of time, and the user refers to related information such as manuals and well-known information as necessary. While operating.

Therefore, a technique of calculating the degree of association between documents based on the past operation history of the user, extracting the related document by referring to the operation history when a new operation target document is operated, and displaying it to the user Has been proposed (for example, see Patent Document 1).

JP-A-2002-207726

However, the conventional technique has a problem that it may not be possible to appropriately display information related to the window of the work target. For example, in the conventional technology, in the case of a new document, only the document created and viewed by the same user can be extracted, and the content in the document is not taken into consideration. There was a problem that it may not be possible to display.

In order to solve the above-mentioned problems and achieve the object, the related information display device of the present invention has an acquisition unit that acquires information regarding operation histories of a plurality of users and screen display information displayed on the screen, and the operation. A calculation unit that calculates the degree of association between the window of the work target and the screen display information using the information about the history and stores it in the storage unit, and the new work when the new work target window is started. Based on the information about the target window or the contents in the window, the same or similar work target window is searched from the storage unit, and screen display information corresponding to the searched work target window is displayed according to the degree of association. And a display unit.

Further, the related information display method of the present invention is a related information display method executed by the related information display device, and is an acquisition step of acquiring information regarding operation histories of a plurality of users and screen display information displayed on the screen. And, using the information about the operation history, a calculation step of calculating the degree of association between the window of the work target and the screen display information and storing it in the storage unit, and when launching a new work target window, The same or similar work target window is searched from the storage unit based on the information on the new work target window or the contents in the window, and the screen display information corresponding to the searched work target window is set to the degree of association. It is characterized by including a display step of displaying according to the above.

Further, the related information display program of the present invention includes an acquisition step of acquiring information regarding operation histories of a plurality of users and screen display information displayed on the screen, and a window to be operated by using the information regarding the operation history. A calculation step of calculating the degree of association with the screen display information and storing it in a storage unit, and based on information about the window of the new work target or content in the window when the window of the new work target is launched. And a step of displaying the same or similar work target window from the storage unit and displaying screen display information corresponding to the searched work target window according to the degree of association. To do.

According to the present invention, there is an effect that information related to a window of a work target can be appropriately displayed.

FIG. 1 is a block diagram showing the configuration of the related information display device according to the first embodiment. FIG. 2 is a diagram showing an example of information stored in the active window information storage unit. FIG. 3 is a diagram showing an example of information stored in the screen display information storage unit. FIG. 4 is a diagram illustrating an example of information stored in the work target window related information storage unit. FIG. 5 is a diagram illustrating a processing example of calculating the similarity between the work target windows. FIG. 6 is a diagram illustrating an example of related information display processing when the work target window is a business system. FIG. 7 is a diagram illustrating an example of related information display processing when the work target window is a document. FIG. 8 is a flowchart illustrating an operation history accumulation process by the related information display device according to the first embodiment. FIG. 9 is a flowchart illustrating the association process by the related information display device according to the first embodiment. FIG. 10 is a flowchart illustrating the association process performed by the related information display device according to the first embodiment. FIG. 11 is a flowchart illustrating a related information display process by the related information display device according to the first embodiment. FIG. 12 is a flowchart illustrating an operation history information erasing process by the related information display device according to the first embodiment. FIG. 13 is a flowchart illustrating an operation history information deletion process by the related information display device according to the first embodiment. FIG. 14 is a diagram for explaining the effect of the related information display processing by the related information display device according to the first embodiment. FIG. 15 is a diagram illustrating a computer that executes a related information display program.

Embodiments of a related information display device, a related information display method, and a related information display program according to the present application will be described below in detail with reference to the drawings. Note that the related information display device, the related information display method, and the related information display program according to the present application are not limited by this embodiment.

[First Embodiment]
In the following embodiments, the configuration of the related information display device according to the first embodiment, the overall processing flow in the related information display device will be described in order, and finally the effect of the first embodiment will be described. ..

[Configuration of related information display device]
The configuration of the related information display device 10 according to the first embodiment will be described with reference to FIG. FIG. 1 is a block diagram showing the configuration of the related information display device according to the first embodiment. As shown in FIG. 1, the related information display device 10 includes a communication processing unit 11, a control unit 12, and a storage unit 13. The processing of each of these units will be described below.

The communication processing unit 11 controls communication regarding various information exchanged with the user terminal. For example, the communication processing unit 11 receives the operation history information from the user terminal. The communication processing unit 11 also transmits information that is highly related to the work target window.

Further, the storage unit 13 stores data and programs necessary for various processes by the control unit 12. Particularly, those closely related to the present invention include an active window information storage unit 13a, a screen display information storage unit 13b, and It has a work target window related information storage unit 13c. For example, the storage unit 13 is a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk.

The active window information storage unit 13a stores operation information of a window (hereinafter, referred to as an active window) that the user has activated on the terminal of the user. Here, the active window refers to a window focused by the user. Here, the information stored in the active window information storage unit 13a will be described using the example of FIG. FIG. 2 is a diagram showing an example of information stored in the active window information storage unit.

For example, as illustrated in FIG. 2, the active window information storage unit 13a has, as the operation information of the active window, “operation start time”, which is the time when the operation of the active window is started, and the time when the operation of the active window is ended. A certain "operation end time", "window name" of the active window, "page/sheet" indicating the page number or sheet name in the file, "content" which is the description content in the active window, "process assembly (EXE" of the active window ) Name”, “URI (Uniform Resource Identifier)” of the active window, and “keystroke amount” of key operation in the active window.

The screen display information storage unit 13b stores information displayed on the screen of the user's terminal (hereinafter referred to as screen display information). Here, the information stored in the screen display information storage unit 13b will be described using the example of FIG. FIG. 3 is a diagram showing an example of information stored in the screen display information storage unit.

For example, as illustrated in FIG. 3, the screen display information storage unit 13b has, as the screen display information, a “display start time” that is a time when the display is started, a “display end time” that is a time when the display is ended, a screen. "Window name" of display information, "page/sheet" of screen display information, "content" which is the description content of screen display information, "process assembly (EXE) name" of screen display information, "URI" of screen display information Memorize In addition, regarding the "contents of information", if a data format such as JSON can be acquired, it is manually set that items with infinite item values (eg, order number, name, etc.) are acquired as "*". You can also

The work target window related information storage unit 13c stores item values that quantitatively represent the relationship between the work target window and the screen display information. Here, the information stored in the work target window related information storage unit 13c will be described using the example of FIG. FIG. 4 is a diagram illustrating an example of information stored in the work target window related information storage unit.

For example, as illustrated in FIG. 4, the work target window-related information storage unit 13c stores, as information about the work target window, “work target window window name”, “work target window EXE name”, “work target window URI”, The “work target window page” and the “work target window content” are stored. Further, the work target window related information storage unit 13c stores, as information regarding screen display information, "screen display information title", "screen display information EXE name", "screen display information URI", "screen display information page", "screen". “Display information content” is stored.

Further, the work target window related information storage unit 13c stores, as the information indicating the relationship between the work target window and the screen display information, the “simultaneous display count”, which is the number of times the work target window and the screen display information are simultaneously displayed, the work target. The "simultaneous display time", which is the time when the window and screen display information are displayed at the same time, "the number of reference switching immediately before and after", "the number of reference switching within n times", and the number of users who simultaneously display the work target window and screen display information The “simultaneous display number” shown and the “degree of association” indicating the degree of association between the work target window and the screen display information are stored.

Here, the "immediately before/after reference switching count" is the number of times the screen display information is switched to and referenced immediately before or immediately after the work target window. The “reference switching count within n times” is the number of times the screen display information is switched and referenced within n times immediately before or after the work target window. If all the item values are “0”, the work target window and the screen display information are not recorded as being unrelated.

The control unit 12 has an internal memory for storing a program that defines various processing procedures and the like and required data, and executes various processing by these, and particularly, as those closely related to the present invention, It has an acquisition unit 12a, a calculation unit 12b, a display unit 12c, and an erasing unit 12d.

The acquisition unit 12a acquires information regarding operation histories of a plurality of users and screen display information displayed on the screen. Specifically, the acquisition unit 12a acquires operation information of active windows from a plurality of user terminals and stores the operation information in the active window information storage unit 13a. The acquisition unit 12a also acquires screen display information from a plurality of user terminals and stores it in the screen display information storage unit 13b.

For example, the acquisition unit 12a acquires the information of the active window and the information displayed on the screen every one second. When the active window is new, the acquisition unit 12a records "operation start time", "window name", "EXE name", "URI", and "page/sheet". Then, when the newly acquired active window is changed, the acquisition unit 12a records the “operation end time”, the “content”, and the “keystroke amount” in the previous active window.

Further, for example, when the screen display information is also new information, the acquisition unit 12a records “display start time”, “window name”, “EXE name”, “URI”, “page/sheet”, and “content”. To do. Then, the acquisition unit 12a records the “display end time” at the timing when the screen display information is closed or the timing when the screen display information is minimized.

When the active window or screen display information regarding the "content" is a business system (Java (registered trademark) system or Web system), the "content" is the item name or item value in the business system. Is acquired and recorded as a data format such as JSON.

The calculation unit 12b uses the information regarding the operation history to calculate the degree of association between the window of the work target and the screen display information, and stores the degree of association in the work target window related information storage unit 13c. Specifically, the calculation unit 12b specifies the work target window information from the information regarding the operation history acquired by the acquisition unit 12a, and associates the work target window information with the screen display information to work the target work window. In addition to being stored in the related information storage unit 13c, the degree of association between the work target window and the screen display information is calculated and stored in the work target window related information storage unit 13c.

Here, the “work target window” is, for example, a business system or a document in which a user inputs information. In the following description, a case where a window displaying an application form (application system) for inputting a name, an address, etc. is set as a “work target window” will be described as an example.

For example, the “work target window” can be designated by the user. As a method of designating by the user, for example, “window name”, “process assembly (EXE) name”, and “URI” of the work target window that needs to display related information are designated.

Further, the calculation unit 12b may determine whether the active window is the work target window based on the operation time of the active window and the keystroke amount. For example, the calculation unit 12b sets a preset threshold value or condition for each item such as the operation time of the active window or the keystroke amount, and the calculation unit 12b determines that each item exceeds the threshold value. Alternatively, a window that satisfies the conditions is determined as a “work target window”. Explaining with a specific example, the calculation unit 12b specifies, as a work target window, a window in which the window has been active for a certain period of time or more and has a certain amount of keystrokes, from the operation history information.

Further, the calculation unit 12b reads the operation information of the work target window among the operation information of the active window stored in the active window information storage unit 13a and the screen display information stored in the screen display information storage unit 13b.

Then, the calculation unit 12b, as the information on the work target window, "work target window window name", "work target window EXE name", "work target window URI", "work target window page", "work target window contents". Is stored in the work target window related information storage unit 13c. Here, it is also possible to mask irrelevant information in the work target window. For example, when it is set that the "telephone number" is masked as the information in the "content in the work target window", the telephone number in the "content in the work target window" is not stored in the work target window related information storage unit 13c. To do so.

Further, the calculation unit 12b, as the information about the screen display information, "screen display information title", "screen display information EXE name", "screen display information URI", "screen display information page", "contents in screen display information". Is stored in the work target window related information storage unit 13c.

In addition, the calculation unit 12b uses the operation information of the work target window and the screen display information to determine the "simultaneous display count", the "simultaneous display time", the "immediately before and after reference switching count" of the work target window and the screen display information, The “number of times of reference switching within n times” and the “number of people who have simultaneously displayed” are calculated and stored in the work target window related information storage unit 13c.

Then, the calculation unit 12b displays the "simultaneous display count", "simultaneous display time", "immediately before and after reference switch count", "reference switching count within n times" and "simultaneous display" between the work target window and the screen display information. The degree of association between the work target window and the screen display information is calculated based on "the number of people who have worked", and is stored in the work target window related information storage unit 13c.

For example, the calculation unit 12b has a large value for each of “simultaneous display count”, “simultaneous display time”, “immediately immediately after reference switching count”, “n or less reference switching count”, and “number of simultaneous display”. The higher the degree of association between the work target window and the screen display information, the higher the calculation. Note that how each item value is specifically used to calculate the degree of association can be set as appropriate, and a detailed description thereof will be omitted here.

When the display unit 12c launches a new work target window, the display unit 12c determines the same or similar work target window as the work target window related information storage unit based on the information about the new work target window or the contents in the window. 13c, the screen display information corresponding to the searched work target window is displayed according to the degree of association. Specifically, the display unit 12c extracts screen display information corresponding to the searched work target window in descending order of relevance, and displays a list of the extracted screen display information.

For example, the display unit 12c acquires the operation information of the work target window on the user's terminal, and inquires of the work target window related information storage unit 13c about the same or similar work target window using the operation information as a key. The operation information of the work target window mentioned here includes a "window name", a "process assembly (EXE) name", a "URI", and a "content (text information in the window)" of the work target window.

Then, the display unit 12c extracts the screen display information in descending order of the degree of association with the work target window in response to an inquiry, and displays it as a list to the user. Then, when the user selects screen display information from the list, that information is displayed.

Here, when the display unit 12c makes an inquiry about the same or similar work target windows, the similarity between the work target window having a new operation and the past work target window is calculated. A process of finding a work target window having a high degree of similarity is performed.

For example, when the work target window is a business system, the item name (for example, “name”, “phone number”, etc.) whose display content does not change and the item value (“Hanako Yamada”, “090 -11111-111", etc.) part. Such item values include, for example, a text box, a radio button, a check button, a pull-down type selection menu, and a field display type selection menu. When the work target window is a business system, the item name and the item value are structurally acquired by using the existing technology.

Further, the display unit 12c first confirms that the window name of the work target window matches the item name in order to calculate the similarity between the work target windows when the work target window is the business system. Subsequently, the display unit 12c confirms how much the item values match. When the work target window is a business system, it is possible to manually set the item value for comparing the similarities.

Further, when the item value is text information, the display unit 12c calculates the degree of coincidence of the text information of each item value, for example, the similarity of the character string by a method called the Levenshtein distance. Here, the Levenshtein distance is a numerical value indicating how different two character strings are, and a smaller value means that the two character strings are more similar.

Explaining with a specific example, for example, the item value of the item name "address" of the window being worked is "Sapporo Minami-ku", and the item value of the item name "address" of the past work target window (1) is " When the item value of the item name “address” of the past work target window (2) is “Kita-ku, Sapporo-shi, Hokkaido” when the display unit 12c calculates each distance by the Levenshtein distance, "Minami-ku, Sapporo-shi"-"Nagoya-shi, Aichi" is "7", "Minami-ku, Sapporo-shi"-"Kita-ku, Sapporo-shi, Hokkaido" is "4", "Minami-ku, Sapporo-shi"-Kita-ku, Sapporo-shi, Hokkaido Is more similar. Here, in order to make the similarity higher as the value increases, the reciprocal of the value calculated by the Levenshtein distance is used. That is, in the above example, the similarity between "Minami-ku, Sapporo"-"Nagoya-shi, Aichi" is "1/7", and the similarity between "Minami-ku, Sapporo"-"Kita-ku, Sapporo-shi, Hokkaido" is "1". /4”.

Further, for example, when the item value is a radio button, a check button, a pull-down type selection menu, or a field display type selection menu, the display unit 12c is selected in the selected content in the working window and in the past working window. Calculate how closely the contents match.

Explaining with a specific example, for example, when the window under work has an item name of “application service”, “service A” is selected in the window under work and “service A” is selected in the past work target window (1). When “service B” and “service A” in the work target window (2) are selected, the display unit 12c displays “0” as the similarity of the past work target window (1) and the past work target window. "1" is added to the similarity of (2). That is, the degree of similarity is incremented by 1 with respect to a match.

In addition, for example, when multiple selections are allowed, the window under work has an item name “option”, and “option 1” and “option 2” are selected in the window under work, and the past work target window (1 ), "Option 1" and "Option 3", and in the past work target window (2), if "Option 1", "Option 2", and "Option 3" are selected, the past work target window (1 ) Is added to the similarity and “2” is added to the similarity of the past work target window (2). That is, the similarity is incremented by +1 for the number of coincidences.

Here, the process of calculating the similarity between the work windows will be described with reference to the example of FIG. FIG. 5 is a diagram illustrating a processing example of calculating the similarity between the work target windows. In the example of FIG. 5, as item values for calculating the degree of similarity, (1) “address”, (2) “application service”, (3) “presence/absence of special notes”, and (4) “text information” It is assumed that four are set.

As illustrated in FIG. 5, for example, in the item name “Address” of the window in which the work is being performed, “Hokkaido Kita-ku Kita-ku Kita 8” is entered, and in the past work target window (1), “Sapporo” is displayed. It is assumed that "City" and "Nagoya City, Aichi Prefecture" have been entered in the work target window (2). In this case, the display unit 12c calculates the reciprocal of each distance by the Levenshtein distance, and the work target window (1) in the past is "1/8", and the work target window (2) is "1/". 11” is calculated.

Further, as illustrated in FIG. 5, for example, in the item name "application service" of the window being worked, "service A" is selected in the window being worked and "service A" is selected in the past work target window (1). It is assumed that "Service B" and "Service C" have been selected in "A" and the work target window (2). In this case, the display unit 12c confirms whether they match each other, and sets the similarity of the past work target window (1) to "1" and sets the past work target window (2) to "0".

Further, as illustrated in FIG. 5, for example, in the item name “presence/absence of special note” of the window being worked, “no special notes” is selected in the window being worked, and the past work target window (1) It is assumed that "No special note" is selected and "No special note" is selected in the work target window (2). In this case, the display unit 12c confirms whether they match each other, and sets the similarity of the past work target window (1) to "1" and sets the past work target window (2) to "0".

Further, as illustrated in FIG. 5, for example, in the text box for inputting “text information”, nothing is input in the window in which the work is being performed, and nothing is input in the past work target window (1). It is assumed that "Apply campaign" has been entered in the work target window (2). In this case, the display unit 12c calculates the reciprocal of each distance with the Levenshtein distance, "1" for the past work target window (1), and "1/8" for the work target window (2). And calculate.

Then, the display unit 12c displays (1) “address”, (2) “application service”, (3) “existence of special notes” for each of the past work target window (1) and the past work target window (2). , (4) The values calculated for the four item values “text information” are summed to calculate the similarity. For example, the display unit 12c calculates the similarity “3.13” for the work target window (1) and calculates the similarity “0.22” for the work target window (2). In the example of FIG. 5, the value obtained by rounding off the third decimal place is used as the similarity.

Then, as illustrated in FIG. 6, the display unit 12c compares the similarities between the past work target window (1) and the past work target window (2), and the past work target window having a large similarity value. The screen display information corresponding to (1) is displayed in descending order of relevance. FIG. 6 is a diagram illustrating an example of related information display processing when the work target window is a business system.

In addition, when the work target window is a document (for example, Excel, Word, PPT, etc.), the display unit 12c obtains the similarity of the character string in the work target window by the Levenshtein distance for the calculation of the similarity. It may be calculated by a method and a method of dividing the character string in the work target window into morphemes and obtaining the Levenshtein distance from the arrangement of the morphemes. Below, the similarity calculated by the method of calculating the similarity of the character string in the work target window by the Levenshtein distance is described as “similarity (1)”, and the character string in the work target window is divided into morphemes. The similarity calculated by the method of obtaining the Levenshtein distance from the arrangement of morphemes is referred to as “similarity (2)”.

For example, as illustrated in FIG. 7, the display unit 12c calculates that the similarity (1) is “0.035” and the similarity (2) is “2” for the application form (1) of the past work target window. 0.053" is calculated. Further, the display unit 12c calculates the similarity (1) as “0.026” and the similarity (2) as “0.034” for the application form (2) of the past work target window.

Then, the display unit 12c compares the similarities between the application form (1) for the past work target window and the application form (2) for the past work target window, as illustrated in FIG. The screen display information corresponding to the application form (1) of the past work target window having a large value of is displayed in descending order of relevance. FIG. 7 is a diagram illustrating an example of related information display processing when the work target window is a document. If the past work target window having a large similarity value by one method and the past work target window having a large similarity value by the other method are different, for example, manually the past work target window The window may be selected.

The erasing unit 12d erases information regarding operation histories of a plurality of users and screen display information displayed on the screen. For example, the erasing unit 12d may erase information when the erasing period designated by the user has elapsed, or may erase the information in response to a user operation.

[Processing flow of related information display device]
Next, a processing flow of the related information display device 10 according to the first embodiment will be described with reference to FIGS. 8 to 14. First, the operation history accumulation process by the related information display device 10 will be described with reference to FIG. FIG. 8 is a flowchart illustrating an operation history accumulation process by the related information display device according to the first embodiment.

As illustrated in FIG. 8, the acquisition unit 12a of the related information display device 10 acquires operation history information from the user terminal (step S101), and stores the acquired operation history information in the active window information storage unit 13a (step S102). ).

Next, the association processing by the related information display device 10 will be described with reference to FIGS. 9 and 10. 9 and 10 are flowcharts for explaining the association processing by the related information display device according to the first embodiment. The example of FIG. 9 describes an example of the process when the user sets the work target window, and the example of FIG. 10 describes the example of the process when the work target window is automatically searched. ..

As shown in FIG. 9, when the user selects a window for which related information is to be displayed from the operation history information (step S201), the calculation unit 12b of the related information display device 10 determines the work target window from the information set by the user. (Step S202). Then, the calculation unit 12b determines the information of interest from the accumulated information (step S203).

Subsequently, the calculation unit 12b calculates each item value and the value of the degree of association with the screen display information using the window as the work target window (step S204), and the work target window information, the screen display information, and each calculated item. The value and the work target window related information storage unit 13c are accumulated (step S205). Here, each item value means “simultaneous display count”, “simultaneous display time”, “immediately immediately after reference switching count”, “reference switching count within n times” and “number of simultaneous display”. is there.

Then, the calculation unit 12b determines whether or not all the screen display information has been checked (step S206), and when all the screen display information has not been checked (No at step S206), the processes of steps S203 to S206 are performed until the check is completed. Execute. When all the screen display information has been checked (Yes at Step S206), the calculation unit 12b determines whether all the work target windows have been checked (Step S207). As a result, the calculation unit 12b returns to the process of step S202 and repeats the above process when not checking all the work target windows (No at step S207). In addition, when the calculation unit 12b has checked all the work target windows (Yes in step S207), the calculation unit 12b ends the process.

Next, a processing example in the case of automatically searching for a work target window will be described with reference to FIG. As illustrated in FIG. 10, the calculation unit 12b of the related information display device 10 determines whether the operation time on the window being operated in the operation history information is a certain time or more and the keystroke amount is a certain amount or more. (Step S301). For example, when the operation time is a fixed time or more and the keystroke amount is a fixed amount or more (Yes in step S301), the calculation unit 12b sets the window as the work target window and each item value of the screen display information and The value of the degree of association is calculated (step S302), and the information of the work target window, the screen display information, the calculated item values, and the value of the degree of association are stored in the work target window related information storage unit 13c (step S303).

Then, the calculation unit 12b determines whether or not all the screen display information has been checked (step S304), and when all the screen display information has not been checked (No at step S304), the processes of steps S302 to S304 are performed until the check is completed. Execute. When all the screen display information is checked (Yes at Step S304), or when the operation time is equal to or longer than the fixed time and the keystroke amount is not equal to or larger than the fixed amount in Step S301, the calculation unit 12b ( No in step S301), it is determined whether or not all work target windows have been checked (step S305). As a result, the calculation unit 12b returns to the process of step S301 and repeats the above process when all the work target windows have not been checked (No at step S305). In addition, when the calculation unit 12b has checked all the work target windows (Yes in step S305), the calculation unit 12b ends the process.

Next, the related information display processing by the related information display device 10 will be described with reference to FIG. FIG. 11 is a flowchart illustrating a related information display process by the related information display device according to the first embodiment. As illustrated in FIG. 11, the display unit 12c of the related information display device 10 acquires the operation information of the work target window that is being worked (step S401). Then, the display unit 12c makes an inquiry to the work target window related information storage unit 13c using the operation information as a key (step S402).

Then, the display unit 12c determines, as a result of the inquiry, whether or not there is something similar or matching with the operation information in the work target window related information storage unit 13c (step S403). As a result, the display unit 12c returns to the process of step S401 when there is no similar or matching operation information in the work target window related information storage unit 13c (No at step S403). Further, when there is something similar or matching with the operation information in the work target window related information storage unit 13c (Yes at Step S403), the display unit 12c collects the screen display information in descending order of the degree of association, The list is displayed to the user (step S404).

Then, the display unit 12c determines whether or not the screen display information to be referred to has been selected from the user list (step S405), and when not selecting (step S405 negative), returns to the process of step S401. When the user selects screen display information from the list (Yes at Step S405), the display unit 12c displays the screen display information selected by the user (Step S406).

Next, the history information deletion processing by the related information display device 10 will be described with reference to FIGS. 12 and 13. 12 and 13 are flowcharts for explaining the operation history information erasing process by the related information display device according to the first embodiment. The example of FIG. 12 describes a case where the user manually deletes it, and the example of FIG. 13 describes a case of deleting it when the period set by the user has passed.

As shown in FIG. 12, when the user selects the operation history information to be deleted and presses the delete button (step S501), the deletion unit 12d of the related information display device 10 deletes the selected operation history information. Then, the process ends (step S502).

Further, as shown in FIG. 13, when the user sets the operation history information holding period (step S601), the erasing unit 12d of the related information display device 10 determines whether the operation history information has exceeded the specified period (step S601). Step S602). As a result, if the specified period has elapsed (Yes at Step S602), the erasing unit 12d deletes the operation history information that has exceeded the specified period and ends (Step S604). If the specified period has not been exceeded (No at Step S602), the erasing unit 12d ends the process without deleting (Step S605).

[Effects of First Embodiment]
As described above, the related information display device 10 according to the first exemplary embodiment acquires information regarding the operation history of a plurality of users and screen display information displayed on the screen, and uses the information regarding the operation history to perform work. The degree of association between the target window and the screen display information is calculated and stored in the work target window related information storage unit 13c. After that, when the related information display device 10 launches a new work target window, the related information display device 10 determines the same or similar work target window based on the information about the new work target window or the contents in the window. The screen display information corresponding to the searched work target window is searched for from the related information storage unit 13c and is displayed according to the degree of relevance. Therefore, the related information display device 10 can appropriately display the information related to the work target window.

As described above, the related information display device 10 automatically extracts related information from the operation history information of a plurality of users and presents the related information to the user's work target window. Information support can be provided to the user even in the target window. In addition, since the related information display device 10 extracts related information from the window name of the work target window of the user or the content in the window, the related information display device 10 can extract the related information more appropriately according to the content of the work target window. it can.

For example, as illustrated in FIG. 14, when an inexperienced user is displaying the application system as a work target window, similar or matching past work target windows are displayed from operation history information by a plurality of users who perform the same job. Can be extracted, and information having a high degree of relevance can be extracted in a similar or matching past work target window and presented to an inexperienced user. Therefore, it is possible to provide information support to the user even if the window is a work target window that the user has not yet experienced. FIG. 14 is a diagram for explaining the effect of the related information display processing by the related information display device according to the first embodiment.

Further, the related information display device 10 calculates the degree of association between the work target window and other information after collecting the operation history information of the plurality of users, and calculates the work target window, the screen display information, and the degree of association to the work target window. By storing the information in the related information storage unit 13c, the processing of calculating the degree of association can be omitted when the user makes an inquiry from a new work target window, and thus the processing time for information extraction can be expected to be reduced. Further, the related information display device 10 can delete the operation history information itself and reduce the amount of data to be retained.

[System configuration, etc.]
Further, each component of each device shown in the drawings is functionally conceptual and does not necessarily have to be physically configured as shown. That is, the specific form of distribution/integration of each device is not limited to that shown in the figure, and all or part of the device may be functionally or physically distributed/arranged in arbitrary units according to various loads and usage conditions. It can be integrated and configured. Furthermore, all or arbitrary parts of each processing function performed by each device are realized by a CPU (Central Processing Unit) and a program that is analyzed and executed by the CPU, or hardware by wired logic. Can be realized as.

Further, of the processes described in the present embodiment, all or part of the processes described as being automatically performed can be manually performed, or the processes described as being manually performed. Alternatively, all or part of the above can be automatically performed by a known method. In addition, the processing procedures, control procedures, specific names, and information including various data and parameters shown in the above-mentioned documents and drawings can be arbitrarily changed unless otherwise specified.

[program]
FIG. 15 is a diagram illustrating a computer that executes a related information display program. The computer 1000 has, for example, a memory 1010 and a CPU 1020. The computer 1000 also has a hard disk drive interface 1030, a disk drive interface 1040, a serial port interface 1050, a video adapter 1060, and a network interface 1070. These units are connected by a bus 1080.

The memory 1010 includes a ROM (Read Only Memory) 1011 and a RAM 1012. The ROM 1011 stores, for example, a boot program such as a BIOS (Basic Input Output System). The hard disk drive interface 1030 is connected to the hard disk drive 1090. The disk drive interface 1040 is connected to the disk drive 1100. For example, a removable storage medium such as a magnetic disk or an optical disk is inserted into the disk drive 1100. The serial port interface 1050 is connected to, for example, the mouse 1051 and the keyboard 1052. The video adapter 1060 is connected to the display 1061, for example.

The hard disk drive 1090 stores, for example, an OS 1091, an application program 1092, a program module 1093, and program data 1094. That is, the program defining each process of the related information display device 10 is implemented as a program module 1093 in which a code executable by a computer is described. The program module 1093 is stored in the hard disk drive 1090, for example. For example, a program module 1093 for executing the same processing as the functional configuration of the device is stored in the hard disk drive 1090. The hard disk drive 1090 may be replaced with an SSD (Solid State Drive).

Further, the setting data used in the processing of the above-described embodiment is stored as the program data 1094 in, for example, the memory 1010 or the hard disk drive 1090. Then, the CPU 1020 reads the program module 1093 and the program data 1094 stored in the memory 1010 or the hard disk drive 1090 into the RAM 1012 as necessary and executes them.

The program module 1093 and the program data 1094 are not limited to being stored in the hard disk drive 1090, but may be stored in, for example, a removable storage medium and read by the CPU 1020 via the disk drive 1100 or the like. Alternatively, the program module 1093 and the program data 1094 may be stored in another computer connected via a network or WAN. Then, the program module 1093 and the program data 1094 may be read by the CPU 1020 from another computer via the network interface 1070.

10 related information display device 11 communication processing unit 12 control unit 12a acquisition unit 12b calculation unit 12c display unit 12d erasing unit 13 storage unit 13a active window information storage unit 13b screen display information storage unit 13c work target window related information storage unit

Claims (6)

An acquisition unit that acquires information regarding operation history of multiple users and screen display information displayed on the screen,
A calculation unit that calculates the degree of association between the window of the work target and the screen display information by using the information related to the operation history, and stores the calculation result in the storage unit.
When a new work target window is launched, the same or similar work target window is searched from the storage unit based on the information about the new work target window or the contents in the window, and the searched work target window is searched. And a display unit that displays screen display information corresponding to a window according to the degree of association. The calculation unit identifies information of a window of a work target among information related to the operation history acquired by the acquisition unit, and stores the information of the window of the work target and the screen display information in the storage unit in association with each other. The related information display device according to claim 1, further comprising: calculating a degree of association between the work target window and the screen display information and storing the calculated degree in a storage unit. 2. The relation according to claim 1, wherein the display unit extracts screen display information corresponding to the retrieved work target window in the descending order of the degree of association and displays a list of the extracted screen display information. Information display device. The related information display device according to claim 1, further comprising an erasing unit that erases information regarding the operation history and the screen display information. A related information display method executed by a related information display device, comprising:
An acquisition step of acquiring information regarding operation history of a plurality of users and screen display information displayed on the screen;
A calculation step of calculating the degree of association between the window of the work target and the screen display information by using the information regarding the operation history, and storing the calculated degree of association in the storage unit;
When a new work target window is launched, the same or similar work target window is searched from the storage unit based on the information about the new work target window or the contents in the window, and the searched work target window is searched. And a step of displaying screen display information corresponding to the window according to the degree of association, the related information displaying method. An acquisition step of acquiring information regarding operation history of a plurality of users and screen display information displayed on the screen,
A calculation step of calculating the degree of association between the window of the work target and the screen display information by using the information related to the operation history and storing the calculated degree of association in the storage unit,
When a new work target window is launched, the same or similar work target window is searched from the storage unit based on the information about the new work target window or the contents in the window, and the searched work target window is searched. A related information display program for causing a computer to execute a display step of displaying screen display information corresponding to a window according to the degree of association.

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