JP2019008353A - Related information display device, related information display method and related information display program - Google Patents

Abstract

To appropriately display information relating to a work target window.SOLUTION: A related information display device 10 acquires information on operation history of a plurality of users and screen display information displayed on the screen, and uses the information on the operation history to determine the degree of relevance between the work target window and the screen display information, and stores it in the work target window related information storage unit 13 c. Thereafter, a related information display apparatus 10 searches the same or similar work target window from the work target window related information storage unit 13 c, based on information on the new work target window or the contents in the window, when starting up a new work target window, and displays the screen display information corresponding to the searched work target window according to the degree of relevance.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a related information display device, a related information display method, and a related information display program.

  2. Description of the Related Art Conventionally, in an operation business in a company, it is required that an operator inputs necessary information on an input screen such as a business system quickly and accurately to advance the business efficiently. However, if the operation is complicated or unfamiliar to the operator, it is difficult for the operator to learn all the operation methods in a short period of time, and the user refers to related information such as manuals and well-known information as needed. While operating.

  Therefore, a technique for calculating the degree of association between documents based on a user's past operation history, extracting a related document by referring to the operation history when a new operation is performed on a work target document, and displaying it to the user Has been proposed (see, for example, Patent Document 1).

JP 2002-207726 A

  However, the conventional technique has a problem that information related to the window to be worked cannot be displayed appropriately. For example, in the conventional technology, in the case of a new document, only documents created and viewed by the same user can be extracted, and the content in the document is not considered. There has been a problem that it may not be displayed.

  In order to solve the above-described problems and achieve the object, the related information display device of the present invention includes an acquisition unit that acquires information about operation history of a plurality of users and screen display information displayed on the screen, and the operation A calculation unit that calculates the degree of association between the work target window and the screen display information using information related to the history and stores it in the storage unit; and when the new work target window is launched, the new work Based on the information about the target window or the contents in the window, the same or similar work target window is searched from the storage unit, and the screen display information corresponding to the searched work target window is displayed according to the degree of association. And a display unit.

  The related information display method of the present invention is a related information display method executed by the related information display device, and obtains information related to operation histories of a plurality of users and screen display information displayed on the screen. And using the information related to the operation history, when calculating the degree of association between the work target window and the screen display information and storing it in the storage unit, when starting a new work target window, Based on the information related to the new work target window or the contents in the window, the same or similar work target window is searched from the storage unit, and the screen display information corresponding to the searched work target window is set to the relevance level. And a display step of displaying in response.

  Further, the related information display program of the present invention includes an acquisition step of acquiring information relating to operation histories of a plurality of users and screen display information displayed on the screen, and using the information relating to the operation histories, The calculation step of calculating the degree of association with the screen display information and storing it in the storage unit, and when the new work target window is launched, the information on the new work target window or the contents in the window are used as the basis. And causing the computer to execute a display step of searching the same or similar work target window from the storage unit and displaying screen display information corresponding to the searched work target window according to the degree of association. To do.

  According to the present invention, there is an effect that information related to a window to be worked can be appropriately displayed.

FIG. 1 is a block diagram showing a configuration of a related information display device according to the first embodiment. FIG. 2 is a diagram illustrating an example of information stored in the active window information storage unit. FIG. 3 is a diagram illustrating an example of information stored in the screen display information storage unit. FIG. 4 is a diagram illustrating an example of information stored in the work target window related information storage unit. FIG. 5 is a diagram for explaining a processing example for calculating the similarity between work target windows. FIG. 6 is a diagram illustrating an example of related information display processing when the work target window is a business system. FIG. 7 is a diagram illustrating an example of related information display processing when the work target window is a document. FIG. 8 is a flowchart for explaining an operation history accumulation process by the related information display device according to the first embodiment. FIG. 9 is a flowchart for explaining association processing by the related information display device according to the first embodiment. FIG. 10 is a flowchart for explaining association processing by the related information display device according to the first embodiment. FIG. 11 is a flowchart for explaining related information display processing by the related information display device according to the first embodiment. FIG. 12 is a flowchart for explaining the operation history information erasing process by the related information display device according to the first embodiment. FIG. 13 is a flowchart for explaining the operation history information erasing process by the related information display device according to the first embodiment. FIG. 14 is a diagram for explaining the effect of the related information display processing by the related information display device according to the first embodiment. FIG. 15 is a diagram illustrating a computer that executes a related information display program.

  Hereinafter, embodiments of a related information display device, a related information display method, and a related information display program according to the present application will be described in detail with reference to the drawings. Note that the related information display device, the related information display method, and the related information display program according to the present application are not limited by this embodiment.

[First embodiment]
In the following embodiments, the configuration of the related information display device according to the first embodiment, the overall processing flow in the related information display device will be described in order, and finally the effects of the first embodiment will be described. .

[Configuration of related information display device]
The configuration of the related information display device 10 according to the first embodiment will be described with reference to FIG. FIG. 1 is a block diagram showing a configuration of a related information display device according to the first embodiment. As illustrated in FIG. 1, the related information display device 10 includes a communication processing unit 11, a control unit 12, and a storage unit 13. The processing of each of these units will be described below.

  The communication processing unit 11 controls communication related to various information exchanged with the user terminal. For example, the communication processing unit 11 receives operation history information from the user terminal. In addition, the communication processing unit 11 transmits information highly related to the work target window.

  The storage unit 13 stores data and programs necessary for various processes performed by the control unit 12, and particularly those closely related to the present invention include an active window information storage unit 13a, a screen display information storage unit 13b, and It has a work target window related information storage unit 13c. For example, the storage unit 13 is a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk.

  The active window information storage unit 13a stores operation information of a window (hereinafter referred to as an active window) that is activated by the user on the user terminal. Here, the active window refers to a window on which the user has focused. Here, information stored in the active window information storage unit 13a will be described using the example of FIG. FIG. 2 is a diagram illustrating an example of information stored in the active window information storage unit.

  For example, as illustrated in FIG. 2, the active window information storage unit 13 a uses the “operation start time” that is the time when the operation of the active window is started as the operation information of the active window, and the time when the operation of the active window ends. A certain “operation end time”, “window name” of the active window, “page / sheet” indicating the page number or sheet name in the file, “content” which is the description content in the active window, “process assembly (EXE) of the active window ) Name ”,“ URI (Uniform Resource Identifier) ”of the active window, and“ keystroke amount ”key-operated in the active window.

  The screen display information storage unit 13b stores information (hereinafter referred to as screen display information) displayed on the screen of the user's terminal. Here, the information memorize | stored in the screen display information storage part 13b is demonstrated using the example of FIG. FIG. 3 is a diagram illustrating an example of information stored in the screen display information storage unit.

  For example, as illustrated in FIG. 3, the screen display information storage unit 13 b includes, as screen display information, a “display start time” that is a display start time, a “display end time” that is a display end time, a screen Display information “window name”, screen display information “page / sheet”, screen display information “content”, screen display information “process assembly (EXE) name”, screen display information “URI” Remember. In addition, regarding the “description content of information”, when a data format such as JSON can be acquired, it is manually set so that items with infinite item values (eg, order number, name, etc.) are acquired as “*”. You can also.

  The work target window related information storage unit 13c stores item values that quantitatively represent the relationship between the work target window and the screen display information. Here, the information memorize | stored in the work object window related information storage part 13c is demonstrated using the example of FIG. FIG. 4 is a diagram illustrating an example of information stored in the work target window related information storage unit.

  For example, as illustrated in FIG. 4, the work target window related information storage unit 13 c includes “work target window window name”, “work target window EXE name”, “work target window URI”, as information on the work target window. “Work target window page” and “work target window content” are stored. In addition, the work target window related information storage unit 13c includes “screen display information title”, “screen display information EXE name”, “screen display information URI”, “screen display information page”, “screen” as information related to the screen display information. “Content in display information” is stored.

  In addition, the work target window related information storage unit 13c is configured to display, as information indicating the relation between the work target window and the screen display information, “simultaneous display count” that is the number of times the work target window and the screen display information are simultaneously displayed, “Simultaneous display time”, “Number of reference switching times immediately before and after”, “Number of reference switching times within n”, and the number of users who have simultaneously displayed the target window and screen display information. “Number of people who performed simultaneous display” and “degree of association” indicating the degree of association between the work target window and the screen display information are stored.

  Here, the “number of times of reference switching immediately before and after” is the number of times the screen display information is referred to immediately before or immediately after the work target window. The “number of reference switching times within n times” is the number of times the screen display information has been referred to within n times immediately before or immediately after the work target window. When all the item values are “0”, the work target window and the screen display information are not recorded as irrelevant.

  The control unit 12 has an internal memory for storing a program that defines various processing procedures and necessary data, and performs various processes using them, and particularly as closely related to the present invention, It has the acquisition part 12a, the calculation part 12b, the display part 12c, and the deletion part 12d.

  The acquisition unit 12a acquires information regarding operation histories of a plurality of users and screen display information displayed on the screen. Specifically, the acquisition unit 12a acquires active window operation information from a plurality of user terminals, and stores it in the active window information storage unit 13a. Further, the acquisition unit 12a acquires screen display information from a plurality of user terminals and stores it in the screen display information storage unit 13b.

  For example, the acquisition unit 12a acquires information on the active window or information displayed on the screen every second. If the active window is new, the acquisition unit 12a records “operation start time”, “window name”, “EXE name”, “URI”, and “page / sheet”. Then, when the newly acquired active window changes, the acquisition unit 12a records “operation end time”, “content”, and “keystroke amount” with respect to the previous active window.

  Further, for example, when the screen display information is also new information, the acquisition unit 12a records “display start time”, “window name”, “EXE name”, “URI”, “page / sheet”, and “content”. To do. Then, the acquisition unit 12a records the “display end time” at the timing when the screen display information is closed or minimized.

  In addition, regarding the “content”, when the active window or the screen display information is a business system (Java (registered trademark) system or a system on the Web), the acquisition unit 12a indicates “item” Is acquired and recorded as a data format such as JSON.

  The calculation unit 12b calculates the degree of association between the work target window and the screen display information using the information related to the operation history, and stores it in the work target window related information storage unit 13c. Specifically, the calculation unit 12b identifies information on the work target window from the information related to the operation history acquired by the acquisition unit 12a, and associates the information on the work target window with the screen display information to associate the work target window. While storing in the related information storage part 13c, the degree of association between the work target window and the screen display information is calculated and stored in the work target window related information storage part 13c.

  Here, the “work target window” is, for example, a business system or document in which the user inputs information. In the following description, a case where a window displaying an application form (application system) for inputting a name, an address, and the like is referred to as a “work target window” will be described as an example.

  For example, the “work target window” can be designated by the user. As a method of designating by the user, for example, the designation is performed using “window name”, “process assembly (EXE) name”, and “URI” of a work target window that needs to display related information.

  The calculation unit 12b may determine whether the active window is a work target window from the operation time of the active window and the key stroke amount. For example, the calculation unit 12b sets thresholds and conditions set in advance for each item such as the active window operation time and the key stroke amount, and the calculation unit 12b determines that each item exceeds the threshold. Alternatively, a window that satisfies the condition is determined as a “work target window”. For example, the calculation unit 12b identifies, as an operation target window, a window that has been active for a certain period of time and has a certain amount of keystrokes based on the operation history information.

  Further, the calculation unit 12b reads the operation information of the work target window among the operation information of the active window stored in the active window information storage unit 13a and the screen display information stored in the screen display information storage unit 13b.

  Then, the calculation unit 12b includes, as information on the work target window, “work target window window name”, “work target window EXE name”, “work target window URI”, “work target window page”, “work target window content”. Is stored in the work target window related information storage unit 13c. Here, it is possible to mask irrelevant information in the work target window. For example, when “phone number” is set to be masked as information in “work target window content”, the telephone number in “work target window content” is not stored in the work target window related information storage unit 13c. Like that.

  In addition, the calculation unit 12b includes, as information about the screen display information, “screen display information title”, “screen display information EXE name”, “screen display information URI”, “screen display information page”, “content in screen display information”. Is stored in the work target window related information storage unit 13c.

  Further, the calculation unit 12b uses the operation information and the screen display information of the work target window to display “simultaneous display count”, “simultaneous display time”, “immediately before and after reference switching count” between the work target window and the screen display information, The “number of reference switchings within n times” and the “number of people who performed simultaneous display” are calculated and stored in the work target window related information storage unit 13c.

  Then, the calculation unit 12b displays the “simultaneous display count”, “simultaneous display time”, “immediate and immediately after reference switching count”, “reference switching count within n”, and “simultaneous display” between the work target window and the screen display information. The degree of association between the work target window and the screen display information is calculated based on the “number of persons performed” and stored in the work target window related information storage unit 13c.

  For example, the calculation unit 12b has a large value for each of “number of simultaneous display times”, “simultaneous display time”, “number of reference switching immediately before and after”, “number of reference switching times within n”, and “number of people who performed simultaneous display”. The calculation is performed so that the degree of association between the work target window and the screen display information increases. Note that how each item value is specifically used to calculate the degree of association can be set as appropriate, and detailed description thereof is omitted here.

  When a new work target window is launched, the display unit 12c displays the same or similar work target window based on information about the new work target window or content in the window, as a work target window related information storage unit. The screen display information corresponding to the searched work target window is displayed according to the degree of association. Specifically, the display unit 12c extracts screen display information corresponding to the searched work target window in descending order of relevance, and displays a list of the extracted screen display information.

  For example, the display unit 12c acquires the operation information of the work target window on the user's terminal, and inquires the work target window related information storage unit 13c about the same or similar work target window using the operation information as a key. The operation information of the work target window here includes “window name”, “process assembly (EXE) name”, “URI”, and “content (text information in the window)” of the work target window.

  And the display part 12c extracts sequentially from the screen display information with a high relevance value with a work object window by an inquiry, and displays it to a user as a list. When the user selects screen display information from the list, the information is displayed.

  Here, when the display unit 12c inquires about the same or similar work target window, the similarity between the work target window that is newly operated and the past work target window is calculated. A process of finding a work target window having a high similarity is performed.

  For example, when the work target window is a business system, an item name (for example, “name”, “phone number”, etc.) whose display content does not change and an item value (“Yamada Hanako”, “090”) that changes depending on the user input. -1111-111 "). Such item values include, for example, a text box, a radio button, a check button, a pull-down type selection menu, and a field display type selection menu. When the work target window is a business system, item names and item values are structurally acquired using existing technology.

  Further, in order to calculate the similarity between work target windows when the work target window is a business system, the display unit 12c first confirms that the window name of the work target window matches the item name. Subsequently, the display unit 12c checks how much the item values match. When the work target window is a business system, an item value for comparing similarities can be set manually.

  In addition, when the item value is text information, the display unit 12c calculates the similarity of the text information of each item value, for example, the similarity of the character string by a method called Levenshtein distance. Here, the Levenshtein distance is a numerical value indicating how much the two character strings are different, and the smaller the value, the more similar the two character strings are.

  For example, the item value of the item name “address” of the working window is “Sapporo City Minami-ku”, and the item value of the item name “address” of the past work target window (1) is “ When the item value of the item name “address” of the past work target window (2) is “Kita-ku, Sapporo, Hokkaido”, the display unit 12c calculates each distance by the Levenshtein distance. "Sapporo City Minami Ward"-"Nagoya City, Aichi" is "7", "Sapporo City Minami Ward"-"Hokkaido Sapporo City Kita Ward" is "4", "Sapporo City Minami Ward"-"Hokkaido Sapporo City Kita Ward Is more similar. Here, in order to increase the similarity as the value increases, the reciprocal of the value calculated by the Levenshtein distance is used. That is, in the above example, the similarity between “Sapporo City Minami Ward” − “Nagoya City, Aichi” is “1/7”, and “Sapporo City Minami Ward” − “Sapporo Kita Ward” is similar to “1”. / 4 ".

  Further, for example, when the item value is a radio button, a check button, a pull-down type selection menu, or a field display type selection menu, the display unit 12c has been selected in the selected contents in the working window and the past working window. Calculate how much the contents match.

  For example, when there is an item name “application service” in the working window, “service A” is selected in the working window, and in the past work target window (1), “service A” is selected. When “service A” is selected in the service B and the work target window (2), the display unit 12c displays “0” in the similarity of the past work target window (1) and the past work target window. “1” is added to the similarity of (2). That is, the similarity is incremented by +1 for those that match.

  Also, for example, when multiple selections are allowed, an item name “option” exists in the working window, and “option 1” and “option 2” are selected in the working window, and the past work target window (1 ) When “Option 1” and “Option 3” are selected, and when “Option 1”, “Option 2”, and “Option 3” are selected in the past work target window (2), the past work target window (1 ) And “2” are added to the similarity of the past work target window (2). In other words, the number of matches is incremented by 1 in the similarity.

  Here, the process of calculating the similarity between work target windows will be described with reference to the example of FIG. FIG. 5 is a diagram for explaining a processing example for calculating the similarity between work target windows. In the example of FIG. 5, the item values for calculating the similarity are (1) “address”, (2) “application service”, (3) “presence / absence of special notes”, and (4) “text information”. It is assumed that four are set.

  As illustrated in FIG. 5, for example, “Hokkaido Sapporo City Kita-ku Kita 8-jo” is entered in the item name “address” of the window being worked on. In the past work target window (1), “Sapporo It is assumed that “Nagoya City, Aichi Prefecture” has been input in the “city” and work target window (2). In this case, the display unit 12c calculates the reciprocal of each distance by the Levenshtein distance, and “1/8” for the past work object window (1) and “1/1” for the work object window (2). 11 ".

  Further, as illustrated in FIG. 5, for example, in the item name “application service” of the working window, “service A” is selected in the working window, and “service” is selected in the past work target window (1). “A” and “Service B” and “Service C” are selected in the work target window (2). In this case, the display unit 12c confirms whether they match, and sets the similarity of the past work target window (1) to “1” and the past work target window (2) to “0”.

  Further, as illustrated in FIG. 5, for example, in the item name “presence / absence of special mention” of the window being worked on, “no special mention” is selected in the working window, and the past work target window (1) In this example, “No special notes” is selected, and “Special notes are present” is selected in the work target window (2). In this case, the display unit 12c confirms whether they match, and sets the similarity of the past work target window (1) to “1” and the past work target window (2) to “0”.

  Further, as illustrated in FIG. 5, for example, in a text box for inputting “text information”, nothing is input in the working window and nothing is input in the past work target window (1). It is assumed that “Apply Campaign” has been input in the work target window (2). In this case, the display unit 12c calculates the reciprocal of each distance by the Levenshtein distance, and “1” for the past work target window (1) and “1/8” for the work target window (2). And calculate.

  The display unit 12c then displays (1) “address”, (2) “application service”, and (3) “presence of special notes” for each of the past work target window (1) and the past work target window (2). ”, (4) The values calculated for the four item values of“ text information ”are summed to calculate the similarity. For example, the display unit 12c calculates the similarity “3.13” for the work target window (1) and calculates the similarity “0.22” for the work target window (2). In the example of FIG. 5, the similarity is a value obtained by rounding off the third decimal place.

  Then, as illustrated in FIG. 6, the display unit 12 c compares the similarities between the past work target window (1) and the past work target window (2), and the past work target window having a large similarity value. Screen display information corresponding to (1) is displayed in descending order of relevance. FIG. 6 is a diagram illustrating an example of related information display processing when the work target window is a business system.

  Further, when the work target window is a document (for example, Excel, Word, PPT, etc.), the display unit 12c obtains the similarity of the character string in the work target window with the Levenshtein distance for calculating the similarity. It may be calculated by a method and a method of dividing the character string in the work target window into morphemes and obtaining the Levenstein distance from the morpheme arrangement. In the following, the similarity calculated by the method of calculating the similarity of the character string in the work target window with the Levenshtein distance is referred to as “similarity (1)”, and the character string in the work target window is divided into morphemes. The similarity calculated by the method of obtaining the Levenshtein distance from the morpheme sequence is described as “similarity (2)”.

  For example, as illustrated in FIG. 7, the display unit 12 c calculates the similarity (1) as “0.035” for the application (1) of the past work target window, and the similarity (2) as “ 0.053 ". Further, the display unit 12c calculates the similarity (1) as “0.026” and the similarity (2) as “0.034” for the application (2) for the past work target window.

  Then, as illustrated in FIG. 7, the display unit 12 c compares the similarities between the past work target window application form (1) and the past work target window application form (2). The screen display information corresponding to the application form (1) of the past work target window with the largest value of is displayed in the descending order of relevance. FIG. 7 is a diagram illustrating an example of related information display processing when the work target window is a document. In addition, when a past work target window with a large similarity value according to one method and a past work target window with a large similarity value according to the other method are different, for example, a past work target that is similar manually is used. A window may be selected.

  The erasing unit 12d erases information regarding operation histories of a plurality of users and screen display information displayed on the screen. For example, the erasing unit 12d may erase the information when the erasing period designated by the user has elapsed, or may erase the information in response to a user operation.

[Processing flow of related information display device]
Next, a processing flow of the related information display device 10 according to the first embodiment will be described with reference to FIGS. First, the operation history accumulation process by the related information display device 10 will be described with reference to FIG. FIG. 8 is a flowchart for explaining an operation history accumulation process by the related information display device according to the first embodiment.

  As shown in FIG. 8, the acquisition unit 12a of the related information display device 10 acquires operation history information from the user terminal (step S101), and accumulates the acquired operation history information in the active window information storage unit 13a (step S102). ).

  Next, association processing by the related information display device 10 will be described with reference to FIGS. 9 and 10. FIG. 9 and FIG. 10 are flowcharts for explaining the association processing by the related information display device according to the first embodiment. The example of FIG. 9 illustrates an example of processing when a user sets a work target window, and the example of FIG. 10 illustrates an example of processing when an operation target window is automatically searched. .

  As shown in FIG. 9, when the user selects a window for displaying related information from the operation history information (step S201), the calculation unit 12b of the related information display device 10 determines a work target window from the information set by the user. (Step S202). Then, the calculation unit 12b determines information of interest from the accumulated information (step S203).

  Subsequently, the calculation unit 12b uses the window as a work target window, calculates each item value and relevance value with the screen display information (step S204), and displays information on the work target window, screen display information, and each calculated item. The value and work target window related information storage unit 13c are accumulated (step S205). Here, the item values are “simultaneous display count”, “simultaneous display time”, “reference switching count immediately before and after”, “reference switching count within n” and “number of people who performed simultaneous display”. is there.

  Then, the calculation unit 12b determines whether or not all the screen display information has been checked (step S206). If not all have been checked (No in step S206), the processing of steps S203 to S206 is performed until the checking is completed. Run. In addition, when all the screen display information is checked (Yes at Step S206), the calculation unit 12b determines whether all the work target windows are checked (Step S207). As a result, when the calculation unit 12b has not checked all the work target windows (No at Step S207), the calculation unit 12b returns to the process at Step S202 and repeats the above process. If the calculation unit 12b examines all work target windows (Yes in step S207), the calculation unit 12b ends the process.

  Next, a processing example in the case of automatically searching for a work target window will be described with reference to FIG. As illustrated in FIG. 10, the calculation unit 12 b of the related information display device 10 determines whether the operation time on the operating window in the operation history information is a certain time or more and the keystroke amount is a certain amount or more. (Step S301). For example, when the operation time is a certain time or more and the key stroke amount is a certain amount or more (Yes in step S301), the calculation unit 12b sets each item value as the screen display information and the window display as the work target window. The relevance value is calculated (step S302), and the work target window information, the screen display information, the calculated item values, and the relevance value are accumulated in the work target window related information storage unit 13c (step S303).

  Then, the calculation unit 12b determines whether or not all the screen display information has been checked (step S304). If not all have been checked (No in step S304), the processing of steps S302 to S304 is performed until the checking is completed. Run. The calculation unit 12b checks all screen display information (Yes at Step S304), or when the operation time is not less than a certain amount and the operation time is not less than a certain amount in Step S301 ( It is determined whether or not all work target windows have been checked (step S305). As a result, when the calculation unit 12b has not checked all the work target windows (No at Step S305), the calculation unit 12b returns to the process at Step S301 and repeats the above process. In addition, when the calculation unit 12b examines all the work target windows (Yes in step S305), the calculation unit 12b ends the process.

  Next, the related information display processing by the related information display device 10 will be described with reference to FIG. FIG. 11 is a flowchart for explaining related information display processing by the related information display device according to the first embodiment. As illustrated in FIG. 11, the display unit 12c of the related information display device 10 acquires operation information of a work target window that is being worked (step S401). Then, the display unit 12c inquires the operation target window related information storage unit 13c about the operation information using the key (step S402).

  Then, as a result of the inquiry, the display unit 12c determines whether there is something similar or coincident with the operation information in the work target window related information storage unit 13c (step S403). As a result, when there is nothing similar or coincident with the operation information in the work target window related information storage unit 13c (No at Step S403), the display unit 12c returns to the process at Step S401. In addition, when there is something similar or coincident with the operation information in the work target window related information storage unit 13c (Yes in step S403), the display unit 12c collects in order from the screen display information having the highest relevance value, The list is displayed to the user (step S404).

  Then, the display unit 12c determines whether screen display information to be referred to has been selected from the user list (step S405). If not selected (No at step S405), the process returns to the process of step S401. In addition, when the user selects screen display information from the list (Yes at Step S405), the display unit 12c displays the screen display information selected by the user (Step S406).

  Next, the history information deleting process by the related information display device 10 will be described with reference to FIGS. 12 and 13. 12 and 13 are flowcharts for explaining the operation history information erasing process by the related information display device according to the first embodiment. The example of FIG. 12 describes a case where the user manually deletes, and the example of FIG. 13 illustrates a case where the user deletes after a period set by the user.

  As shown in FIG. 12, when the user selects operation history information to be deleted and the delete button is pressed (step S501), the erasure unit 12d of the related information display device 10 deletes the selected operation history information. Then, the process ends (step S502).

  As shown in FIG. 13, when the user sets the operation history information holding period (step S601), the erasure unit 12d of the related information display device 10 determines whether the operation history information has exceeded the specified period (step S601). Step S602). As a result, when the specified period is exceeded (Yes at step S602), the erasing unit 12d deletes the operation history information that exceeds the specified period and ends (step S604). If the specified period has not been exceeded (No at Step S602), the erasing unit 12d ends the process without deleting (Step S605).

[Effect of the first embodiment]
As described above, the related information display device 10 according to the first embodiment acquires information about operation histories of a plurality of users and screen display information displayed on the screen, and uses the information about the operation histories to perform work. The degree of association between the target window and the screen display information is calculated and stored in the work target window related information storage unit 13c. Thereafter, when the related information display device 10 starts up a new work target window, the related information display device 10 selects the same or similar work target window based on the information about the new work target window or the contents in the window. Searched from the related information storage unit 13c, screen display information corresponding to the searched work target window is displayed according to the degree of relevance. For this reason, the related information display device 10 can appropriately display information related to the work target window.

  In this way, the related information display device 10 automatically extracts related information from operation history information by a plurality of users and presents them to the user with respect to the user's work target window. Information support can be provided to the user even in the target window. Further, since the related information display device 10 extracts related information from the window name of the user's work target window and the contents in the window, the related information display device 10 can extract more appropriately related information according to the content of the work target window. it can.

  For example, as illustrated in FIG. 14, when an inexperienced user displays the application system as a work target window, past work target windows that are similar or coincident with each other from operation history information by a plurality of users performing the same task. Can be extracted, information highly relevant to past or similar past target windows can be extracted and presented to inexperienced users. For this reason, it is possible to provide information support to the user even if the window is a work target inexperienced for the user. FIG. 14 is a diagram for explaining the effect of the related information display processing by the related information display device according to the first embodiment.

  Further, the related information display device 10 collects operation history information of a plurality of users, calculates the degree of association between the work target window and other information, and determines the work target window, screen display information, and degree of association as the work target window. By storing the information in the related information storage unit 13c, when the user makes an inquiry using a new work target window, it is possible to omit the relevance calculation process, and thus it is possible to expect a reduction in processing time in information extraction. Further, the related information display device 10 can delete the operation history information itself, and can reduce the amount of data to be retained.

[System configuration, etc.]
Further, each component of each illustrated apparatus is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured. Further, all or any part of each processing function performed in each device is realized by a CPU (Central Processing Unit) and a program analyzed and executed by the CPU, or hardware by wired logic. Can be realized as

  In addition, among the processes described in this embodiment, all or part of the processes described as being automatically performed can be manually performed, or the processes described as being manually performed All or a part of the above can be automatically performed by a known method. In addition, the processing procedure, control procedure, specific name, and information including various data and parameters shown in the above-described document and drawings can be arbitrarily changed unless otherwise specified.

[program]
FIG. 15 is a diagram illustrating a computer that executes a related information display program. The computer 1000 includes a memory 1010 and a CPU 1020, for example. The computer 1000 also includes a hard disk drive interface 1030, a disk drive interface 1040, a serial port interface 1050, a video adapter 1060, and a network interface 1070. These units are connected by a bus 1080.

  The memory 1010 includes a ROM (Read Only Memory) 1011 and a RAM 1012. The ROM 1011 stores a boot program such as BIOS (Basic Input Output System). The hard disk drive interface 1030 is connected to the hard disk drive 1090. The disk drive interface 1040 is connected to the disk drive 1100. For example, a removable storage medium such as a magnetic disk or an optical disk is inserted into the disk drive 1100. The serial port interface 1050 is connected to a mouse 1051 and a keyboard 1052, for example. The video adapter 1060 is connected to the display 1061, for example.

  The hard disk drive 1090 stores, for example, an OS 1091, an application program 1092, a program module 1093, and program data 1094. That is, a program that defines each process of the related information display device 10 is implemented as a program module 1093 in which a code executable by a computer is described. The program module 1093 is stored in the hard disk drive 1090, for example. For example, a program module 1093 for executing processing similar to the functional configuration in the apparatus is stored in the hard disk drive 1090. The hard disk drive 1090 may be replaced by an SSD (Solid State Drive).

  The setting data used in the processing of the above-described embodiment is stored as program data 1094 in, for example, the memory 1010 or the hard disk drive 1090. Then, the CPU 1020 reads the program module 1093 and the program data 1094 stored in the memory 1010 and the hard disk drive 1090 to the RAM 1012 and executes them as necessary.

  The program module 1093 and the program data 1094 are not limited to being stored in the hard disk drive 1090, but may be stored in, for example, a removable storage medium and read out by the CPU 1020 via the disk drive 1100 or the like. Alternatively, the program module 1093 and the program data 1094 may be stored in another computer connected via a network or a WAN. Then, the program module 1093 and the program data 1094 may be read by the CPU 1020 from another computer via the network interface 1070.

DESCRIPTION OF SYMBOLS 10 Related information display apparatus 11 Communication processing part 12 Control part 12a Acquisition part 12b Calculation part 12c Display part 12d Erase part 13 Storage part 13a Active window information storage part 13b Screen display information storage part 13c Work object window related information storage part

Claims (6)

An acquisition unit for acquiring information on operation history of a plurality of users and screen display information displayed on the screen;
Using the information related to the operation history, a calculation unit that calculates the degree of association between the window to be worked and the screen display information and stores it in a storage unit;
When a new work target window is launched, the same or similar work target window is searched from the storage unit on the basis of information on the new work target window or content in the window, and the searched work target A related information display device comprising: a display unit configured to display screen display information corresponding to a window according to the degree of association.   The calculation unit specifies information on a window to be worked out of the information related to the operation history acquired by the acquisition unit, and stores the information on the window to be worked on and the screen display information in association with each other in the storage unit. The related information display device according to claim 1, wherein a degree of association between the window to be operated and the screen display information is calculated and stored in a storage unit.   The association according to claim 1, wherein the display unit extracts screen display information corresponding to the searched work target window in descending order of the degree of association, and displays a list of the extracted screen display information. Information display device.   The related information display device according to claim 1, further comprising an erasing unit that erases the information related to the operation history and the screen display information. A related information display method executed by a related information display device,
An acquisition step of acquiring information about operation history of a plurality of users and screen display information displayed on the screen;
Using the information related to the operation history, a calculation step of calculating a degree of association between the window to be worked and the screen display information and storing it in a storage unit;
When a new work target window is launched, the same or similar work target window is searched from the storage unit on the basis of information on the new work target window or content in the window, and the searched work target And a display step of displaying screen display information corresponding to the window in accordance with the degree of relevance. An acquisition step of acquiring information related to operation history of a plurality of users and screen display information displayed on the screen;
Using the information related to the operation history, a calculation step of calculating a degree of association between the window to be worked and the screen display information and storing it in a storage unit;
When a new work target window is launched, the same or similar work target window is searched from the storage unit on the basis of information on the new work target window or content in the window, and the searched work target A related information display program for causing a computer to execute a display step of displaying screen display information corresponding to a window according to the degree of association.

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