JP6700462B2 - Information processing method, program and terminal - Google Patents

Description

  The present invention relates to a technique for supporting a plurality of users in a paid vehicle such as a taxi.

  Conventionally, as one of transportation means, transportation means using pay vehicles represented by taxis and hire vehicles have been used. The means of transportation using the pay vehicle can provide services according to the needs of each user, and thus is very convenient. However, it costs more than public transportation such as trains and buses.

  It is possible to reduce the charge per user by sharing a paid vehicle such as a taxi or a hire as many users as possible. Particularly, when a plurality of users move to the same destination, there is a high demand for using the pay vehicle in a shared manner.

  As a method of riding together with the above-mentioned toll vehicles, for example, as shown in Patent Document 1, a dispatch center grasps a desired riding position and a destination of each of a plurality of users, and the desired riding position and the destination match or fall within a predetermined range. A technique has been developed in which it is determined whether or not it is possible to ride by extracting a user among them, and only when it is determined that riding is possible, a pay vehicle that is most suitable for riding is extracted and dispatched.

JP, 2003-196792, A

  However, according to the technique described in Patent Document 1, the user cannot use the riding of the pay vehicle unless there is another user whose boarding desired position and destination are the same or within a predetermined range. Further, for example, when friends who have different desired boarding positions move to a common destination and wish to ride a toll vehicle, the user has to decide the route to ride. However, since each user does not know which user is the closest to the paid vehicle, it is inconvenient that it is difficult to select the paid vehicle and the optimal route that most reflect the user's wishes when traveling by car. there were.

  The present invention has been made in view of such a problem, and supports a ride of multiple users to a vehicle such as a pay vehicle, and provides a vehicle suitable for the ride and a route from the vehicle to a destination. The purpose is to provide a support device and a program for supporting a ride.

  A riding assistance device according to an embodiment of the present invention includes a plurality of first position information items indicating the positions of a plurality of user terminals, second position information items indicating the positions of at least one vehicle, and destinations of the plurality of user terminals. A position information acquisition unit that acquires third position information indicating a position, and based on the first position information, the second position information, and the third position information, from the second position information via a plurality of first position information. A route acquisition unit that acquires a route that reaches the third position information and a transmission unit that transmits the route acquired by the route acquisition unit to a plurality of user terminals.

  Further, in another aspect, the plurality of user terminals may form an exchange relationship in services registered by the plurality of user terminals.

  In another aspect, the route acquisition unit may acquire the route that first passes the first position information that is relatively far from the third position information among the plurality of first position information.

  Further, in another aspect, the route acquisition unit may acquire the route that first passes the first position information relatively close to the second position information among the plurality of first position information.

  Further, in another aspect, a list display unit that displays a list of routes is further provided, the position information acquisition unit acquires at least one second position information, and the route acquisition unit is at least one second position information. The list display unit may display a list of at least one path acquired for each of the at least one second position information.

  Further, in another aspect, the list display unit may display a list arranged based on the traveling distances for at least one route.

  In another aspect, the transmission unit may transmit to a plurality of user terminals that the user terminal has boarded or dismounted the vehicle.

  Further, in another aspect, the transmission unit may transmit the approach of the vehicle to at least one user terminal of the plurality of user terminals when the vehicle becomes a predetermined distance or less from the user terminal.

  Moreover, in another aspect, when the distance between the first position information and the second position information is equal to or less than a predetermined distance, the user terminal may further include a boarding/alighting judgment unit that judges that the user terminal has boarded the vehicle. ..

  Moreover, in another aspect, the boarding/alighting determination unit may determine that the user terminal has boarded the vehicle when the first position information and the second position information are moving in the same direction.

  In another aspect, the boarding/alighting determination unit may determine that the user terminal has exited from the vehicle when the distance between the first position information and the second position information becomes larger than a predetermined distance. ..

  In another aspect, the boarding/alighting determination unit may determine that the user terminal has exited from the vehicle when the second position information is moving in a direction different from the first position information.

  In another aspect, the user terminal or the vehicle has a short-range wireless communication unit that generates a signal when the distance between the user terminal and the vehicle becomes equal to or less than a predetermined distance, and the boarding/alighting determination unit is based on the signal. Alternatively, it may be determined that the user terminal has boarded the vehicle or that the user terminal has exited the vehicle.

  A program according to an embodiment of the present invention causes a computer to use a plurality of first position information items that indicate the positions of a plurality of user terminals, second position information items that indicate the positions of at least one vehicle, and destinations of the plurality of user terminals. Position information acquisition unit that acquires third position information indicating the position of the first position information, the second position information, and the third position information based on the second position information via a plurality of first position information. And functions as a route acquisition unit that acquires a route that reaches the third position information and a transmission unit that transmits the route acquired by the route acquisition unit to a plurality of user terminals.

According to the ride assistance device and the ride assistance program of the present invention, a ride assistance that assists a plurality of users to ride a vehicle such as a pay vehicle and provides a vehicle suitable for the ride and a route from the vehicle to a destination. It is possible to provide a device and a program that supports riding together.

It is a figure which shows the outline of the riding support apparatus which concerns on one Embodiment of this invention. It is a block diagram which shows the outline of the riding support apparatus which concerns on one Embodiment of this invention. It is a block diagram which shows the hardware constitutions of the support server used for the riding support apparatus which concerns on one Embodiment of this invention. It is a schematic diagram showing the hardware constitutions of the communication terminal used for the riding together support device concerning one embodiment of the present invention. It is a schematic diagram showing the hardware constitutions of the vehicle used for the riding support device concerning one embodiment of the present invention. It is a block diagram which shows the functional structure of the assistance server used for the riding assistance apparatus which concerns on one Embodiment of this invention. It is a figure which shows the operation|movement flow of the riding support apparatus which concerns on one Embodiment of this invention. FIG. 8 is a diagram showing an example of an interface displayed on a user terminal when a program of the riding support apparatus is started in the operation flow of the riding support apparatus according to the embodiment of the present invention. FIG. 8 is a diagram showing an example of an interface displayed on a user terminal when a program of the riding support apparatus is started in the operation flow of the riding support apparatus according to the embodiment of the present invention. It is a figure which shows an example of the interface of a user registration in the operation|movement flow of the riding support apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of the interface of a destination input in the operation|movement flow of the riding support apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of the interface which confirms consent with respect to a user terminal position information request|requirement in the operation|movement flow of the riding support apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of the screen display after an arrangement order is confirmed in the operation|movement flow of the riding support apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of a screen display during an oncoming vehicle in the operation|movement flow of the riding support apparatus which concerns on one Embodiment of this invention. FIG. 9 is a diagram showing an example of a screen display when the vehicle arrives at the position of the user terminal in the operation flow of the riding support system according to the embodiment of the present invention. It is a figure which shows an example of the route acquisition method of the route acquisition part of the assistance server used for the riding support apparatus concerning one Embodiment of this invention. It is a figure which shows an example of the route acquisition method of the route acquisition part of the support server used for the riding support apparatus concerning the modification of one Embodiment of this invention. It is a block diagram which shows the function structure of the assistance server used for the riding assistance apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of the route acquisition method of the route acquisition part of the assistance server used for the riding support apparatus concerning one Embodiment of this invention. It is a figure which shows an example of the list which the list display part of the support server used for the riding support apparatus which concerns on one Embodiment of this invention displays. It is a block diagram which shows the function structure of the assistance server used for the riding assistance apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of the boarding/alighting judgment method of the boarding/alighting judgment part of the support server used for the riding support apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of the boarding/alighting judgment method of the boarding/alighting judgment part of the assistance server used for the riding assistance apparatus which concerns on the modification of one Embodiment of this invention. It is a figure which shows an example of the boarding/alighting judgment method of the boarding/alighting judgment part of the assistance server used for the riding support apparatus which concerns on the modification of one Embodiment of this invention. It is a figure which shows an example of the boarding/alighting judgment method of the boarding/alighting judgment part of the support server used for the riding support apparatus concerning the modification of one Embodiment of this invention. It is a figure which shows an example of the boarding/alighting judgment method of the boarding/alighting judgment part of the assistance server used for the riding support apparatus which concerns on the modification of one Embodiment of this invention.

  Hereinafter, a riding support apparatus and a program for supporting riding according to the present invention will be described with reference to the drawings. However, the riding support apparatus and the riding support program of the present invention can be implemented in many different modes, and should not be construed as being limited to the description of the embodiments below. Note that in the drawings referred to in this embodiment, the same portions or portions having similar functions are denoted by the same reference numerals, and repeated description thereof is omitted.

  Further, in the following description, it is the user who uses the pay vehicle, but since the user moves with the user terminal, the two are not clearly distinguished. For example, when a user uses a paid vehicle, he/she may own the user terminal and use the paid vehicle, and thus may be expressed as “the user terminal uses the paid vehicle”. This has the same meaning as "a user having a user terminal uses a pay vehicle". Similarly, the user using the vehicle arrangement service may be expressed as the user terminal using the service.

  In addition, in the embodiment of the present invention, as an example of a vehicle, a shared fare calculation system using a vehicle, such as a taxi or a hire, in which an operation fare varies depending on one or both of a riding distance and a riding time, Not limited. For example, it can also be applied to operating bodies such as ships, airplanes and helicopters.

<Embodiment 1>
A riding support apparatus according to a first embodiment of the present invention and a riding support apparatus including a program for supporting riding will be described in detail with reference to FIGS.

[Outline of device]
FIG. 1 is a diagram showing an outline of a riding support apparatus according to an embodiment of the present invention. Further, FIG. 2 is a block diagram showing an outline of the riding support apparatus according to the embodiment of the present invention. As shown in FIGS. 1 and 2, the riding support apparatus 10 according to the first embodiment includes a support server 110, an arrangement server 120, and a social network service (SNS: Social Networking Service) server 130 (hereinafter, simply referred to as an “SNS server 130”). ")) is included. As shown in FIG. 1, the support server 110 and the SNS server 130 communicate with a plurality of user terminals 200, and the arrangement server 120 communicates with the vehicle 300.

  Here, the user terminal 200A of the user A, the user terminal 200B of the user B, and the user terminal 200C of the user C are simply referred to as the user terminal 200 unless otherwise distinguished. Further, the plurality of user terminals 200 may be at least communication terminals connectable to the first network 101 shown in FIG. 2, and each user terminal 200 may have different functions. As the user terminal 200, a mobile phone, a smart phone, a tablet PC, a PDA, a personal computer, a PHS, a wearable terminal or the like can be used.

The support server 110, for a plurality of users who desire to get on the vehicle 300, has first position information of a plurality of user terminals 200 of the plurality of users, second position information of the vehicle 300, and a first position information of the destination 400. 3 is a server that searches for a route and vehicle 300 suitable for riding or acquires the searched route and vehicle 300 and provides the route and vehicle 300 to the user terminal 200. The arrangement server 120 is a server included in an arrangement center that receives an arrangement request and gives an arrangement instruction to the vehicle 300, and manages second position information of the vehicle 300. The SNS server 130 is a server that provides the SNS service to the user terminal 200, and manages the unique information of the user terminals of the plurality of user terminals 200 that subscribe to the SNS service, the personal information of the user, and the like. In the present embodiment, the configuration in which the support server 110 and the SNS server 130 are separate servers has been illustrated, but the configuration is not limited to this. For example, the support server 110 may have the function of the SNS server 130. That is, the function of the support server 110 and the function of the SNS server 130 may be realized by one server.

  As illustrated in FIG. 1, the riding assistance device 10 includes the first position information of the plurality of user terminals 200, the second position information of the vehicle 300, the third position of the destination 400 of the plurality of user terminals 200 and the vehicle 300. Information is acquired, and based on the position information of each of the plurality of user terminals 200, the vehicle 300, and the destination 400, a route from the vehicle 300 to the destination 400 via the plurality of user terminals 200 is acquired and acquired. Then, the route is transmitted to the plurality of user terminals 200. Here, the position of the user terminal 200 through which the route passes is not limited to the position of each user terminal 200 at the time when the route is acquired, and can be set to an arbitrary point designated by each user terminal 200.

  Here, the plurality of user terminals 200 and the vehicle 300 have position specifying means. As the position specifying means, for example, GPS (Global Positioning System) can be used. In the riding together support device 10, the first position information of the plurality of user terminals 200 is transmitted to the support server 110, and the second position information of the vehicle 300 is transmitted to the arrangement server 120. Further, the third position information of the destination 400 is information input by the plurality of user terminals 200, and the third position information is transmitted to the support server 110 from the user terminal 200 that has input the third position information.

  Here, each user of the plurality of user terminals 200 may be a user who has established a contactable exchange relationship called “follow” or “friend” in the SNS service managed by the SNS server 130. .. In other words, the plurality of user terminals 200 form a contactable contact relationship registered by at least one user in a predetermined service registered by the plurality of user terminals 200. Here, the configuration in which the plurality of user terminals 200 form an AC relationship is illustrated, but the configuration is not limited to this. That is, the plurality of user terminals 200 may not form the above-mentioned exchange relationship. In that case, in FIG. 1, the SNS server 130 can be omitted.

  Further, each user of the plurality of user terminals 200 may be a user who has established a “friend” relationship in the SNS service managed by the SNS server 130. In other words, the plurality of user terminals 200 form an approved mutual relationship in a predetermined service registered by the plurality of user terminals 200. Mutually-approved interaction is not just about recognizing each other's existence, but for example, a request sent by one user to build a friendship relationship is approved by the other user. Refers to the relationship that was established. Here, the configuration in which the plurality of user terminals 200 form the mutually-accepted AC relationship is illustrated, but the configuration is not limited to this. That is, the plurality of user terminals 200 may not form the above-mentioned exchange relationship. In that case, in FIG. 1, the SNS server 130 can be omitted.

Further, as shown in FIG. 2, the support server 110, the arrangement server 120, the SNS server 130, and the plurality of user terminals 200 are connected to each other via the first network 101. Further, the arrangement server 120 and the vehicle 300 are connected to each other via the second network 102. Here, the support server 110, the arrangement server 120, and the SNS server 130 have databases (DB) 115, 125, and 135, respectively. A general IP network can be applied as the first network 101. Further, a taxi radio or a local network can be applied as the second network 102.

  Here, in FIG. 2, the arrangement server 120 and the vehicle 300 are illustrated as being connected via the second network 102, but the arrangement is not limited to this. For example, the vehicle 300 may be arranged via the first network 101. It may be connected to 120. Further, in FIG. 2, a configuration in which the support server 110, the arrangement server 120, and the SNS server 130 and the databases 115, 125, and 135 are directly connected is illustrated, but the configuration is not limited to this configuration, and for example, the database 115, 125 and 135 may be connected to the first network 101. That is, instead of the databases 115, 125, 135, cloud computing that stores data via a network can be used.

  In the database 115 connected to the support server 110, device-specific information of each user terminal 200, personal information of the user holding the user terminal (name, telephone number, credit card information, email address, address, age, sex, etc.) ), a user ID (IDentifier) in the service, evaluation information of the user holding the user terminal 200 and the vehicle 300, road map information, traffic jam information, and the like are stored. Here, the device-specific information of the user terminal 200 and the personal information of the user are stored in association with each other.

  In the database 125 connected to the arrangement server 120, the vehicle type of the vehicle 300, the vehicle number, driver information (name, mobile phone number, age, gender), actual vehicle status such as vacant vehicle/forwarding/interceptor/rental, and vehicle The 300 second position information and the like are stored.

  The database 135 connected to the SNS server 130 forms a user ID of a user who uses the SNS service provided by the SNS server 130, device-specific information of a user terminal owned by the user, and an exchange relationship with the user. A list of other users (friend list) and the like are stored. If the SNS server 130 has a payment system within the SNS service, the database 135 may further store information registered in the payment system, such as credit card information.

[Hardware configuration of support server]
FIG. 3 is a block diagram showing a hardware configuration of a support server used in the riding support apparatus according to the embodiment of the present invention. According to FIG. 3, the support server 110 includes a control unit 111, a hard disk 112, and a communication unit 113.

  The control unit 111 includes a central processing unit (CPU), a storage device such as a register and a memory. The control unit 111 causes the CPU to execute the program stored in the memory, and performs arithmetic processing according to a command signal from the user terminal 200.

  The hard disk 112 is a storage device capable of storing a large amount of data, stores programs necessary for arithmetic processing, and temporarily stores information transmitted from the user terminal 200.

  The communication unit 113 controls data transmission/reception via the arrangement server 120, the SNS server 130, and the user terminal 200 via the first network 101. Here, the storage device of the control unit 111 reads out a program necessary for the arithmetic processing from the hard disk and stores it, if necessary.

[Hardware configuration of user terminal]
FIG. 4 is a schematic diagram showing a hardware configuration of a communication terminal used in the riding support apparatus according to the embodiment of the present invention. According to FIG. 4, a memory 205, a control unit 210, a short-range wireless communication unit 215, and a communication module 220 are provided inside the main body of the user terminal 200. A display 230, operation buttons 240, a speaker 250, and a microphone 260 are provided on one side surface of the user terminal 200. Here, the display 230 may have a touch sensor and the operation button 240 may not be provided. If the user terminal 200 does not have a call function, the speaker 250 and the microphone 260 may not be provided.

  The memory 205 stores data such as a program for causing the user terminal 200 to execute a specific function, unique information of the user terminal 200, and personal information of the user held by the user terminal 200.

  The control unit 210 has a computing device such as a CPU and a storage device such as a register. The control unit 210 executes the programs stored in the memory 205 by the CPU, and realizes various functions of the user terminal 200 according to the command signal input by the user.

  The short-distance wireless communication unit 215 is a functional unit that performs short-distance wireless communication using high-frequency radio waves of megahertz to gigahertz, and can perform communication within a range of several meters to several tens of meters. Short-distance wireless communication is communication for receiving radio waves emitted from a radio wave source and transmitting specific information of a communication device and various kinds of information such as a distance between the radio wave source and the communication device. Examples of the short-range wireless communication include RFID (Radio Frequency IDentifier) and BLE (BlueTooth (registered trademark) Low Energy). Here, the short-range wireless communication unit 215 has an antenna for receiving a radio wave emitted from a radio wave source and a logic circuit for analyzing the received radio wave in the above-mentioned short-range wireless communication. Further, the short-range wireless communication unit 215 may have a logic circuit that modulates the radio wave emitted from the radio wave source in order to transmit the unique information of the user terminal 200.

  The communication module 220 includes an antenna for transmitting and receiving signals wirelessly, a high frequency circuit, a demodulation circuit, and the like. Further, the communication module 220 is controlled by the control unit 210 to connect to the network and access the support server 110.

  The display 230 can be a liquid crystal display, an organic EL display, or the like. Further, as the touch sensor, a resistance film type, a capacitance type, an optical type sensor, or the like can be used. The user operates the user terminal 200 according to the display on the display to realize various functions.

[Vehicle hardware configuration]
FIG. 5 is a schematic diagram showing a hardware configuration of a vehicle used in the riding support apparatus according to the embodiment of the present invention. According to FIG. 5, the vehicle 300 is provided with the short-range wireless communication unit 320 inside the vehicle body 310. The short-range wireless communication unit 320 includes a radio wave source that emits a radio wave used for short-range wireless communication. The short-range wireless communication unit 320 also includes a receiving unit that receives the radio wave modulated by the short-range wireless communication unit 215 of the user terminal 200, and an analysis unit that analyzes the unique information of the user terminal 200 from the modulated radio wave. May have.

[Functional configuration of support server]
FIG. 6 is a block diagram showing a functional configuration of a support server used in the riding support apparatus according to the embodiment of the present invention. In FIG. 6, each functional block of the support server 110 of FIG. 2 will be described in more detail. According to FIG. 6, the support server 110 includes a position information requesting unit 301, a position information acquiring unit 302, a route acquiring unit 303, a transmitting unit 304, and an arrangement management unit 305.

  The position information requesting unit 301 receives the request signal when the user terminal 200 transmits the ride request signal in the ride support apparatus 10 and requests the user terminal 200 for the first position information of the user terminal 200. Send an information request signal.

  The position information acquisition unit 302 includes a plurality of first position information items indicating the positions of the plurality of user terminals 200 that agree with the position information request signal transmitted by the position information request unit 301, a second position information item indicating the position of the vehicle 300, And third position information indicating the positions of the destinations 400 of the plurality of user terminals 200 and the vehicle 300.

  The route acquisition unit 303 includes a plurality of user terminals 200 based on the first position information (user terminal), the second position information (vehicle), and the third position information (destination) acquired by the position information acquisition unit 302. The vehicle 300 suitable for the riding together is selected, and the route to reach the destination 400 via the positions of the plurality of user terminals 200 desiring to ride on the selected vehicle 300 is acquired. Here, the route acquisition unit 303 may have a function of searching for a route and a vehicle 300 suitable for riding together. Alternatively, the route acquisition unit 303 may have a function of acquiring a route and a vehicle 300 suitable for riding among the routes and the vehicles 300 searched by other functional units.

  The transmission unit 304 transmits the route acquired by the route acquisition unit 303 to the plurality of user terminals 200 that desire to join each other. The transmission unit 304 is transmitted by displaying the first position information (user terminal), the second position information (vehicle), and the third position information (destination) on the user terminal 200 in a web view in which processing is performed. It can be performed. Here, in the web view, the first position information to the third position information may be transmitted so as to be displayed with different icons. Further, among the first position information of the user terminal 200 wishing to get on with each other, the icon indicating the first position information of the user terminal 200 using the SNS service provided by the SNS server 130 is registered in the SNS service. You may use the image which identifies a user. Alternatively, the transmission unit 304 may transmit the first position information to the third position information to the user terminal 200 by text information.

  The arrangement management unit 305 applies to the arrangement server 120 for arrangement of the vehicle 300 when the user terminal 200 confirms the arrangement order in the riding support apparatus 10. Here, the arrangement management unit 305 may have a delay function so as to apply to the arrangement server 120 for arrangement of the vehicle 300 after a predetermined period has elapsed since the user terminal 200 confirmed the arrangement order. The arrangement management unit 305 can accept cancellation of an arrangement order from the user terminal 200 during the delay period. The arrangement management unit 305 applies to the arrangement server 120 for arrangement of the vehicle 300 if the arrangement order is not canceled during the delay period.

  Further, the arrangement management unit 305 informs the user terminal 200 of the status of the first position information (user terminal), the second position information (vehicle), and the third position information (destination) while the vehicle 300 is on the way. Notice. In addition, the arrangement management unit 305 may provide a means for making an inquiry (a call or a message) to the vehicle 300 with respect to the user terminal 200 while the vehicle 300 is picking up. Further, the arrangement management unit 305 may provide a means for evaluating the used vehicle 300 to the user terminal 200 that used the vehicle 300. Conversely, the arrangement management unit 305 may provide the vehicle 300 used by the user terminal with means for evaluating the used user terminal 200. Note that these evaluation results are stored in the database 115. Here, based on the evaluation result, the priority of the vehicle 300 used by the user terminal 200 or the priority of the user terminal 200 that provides the service of the riding support apparatus 10 may be changed.

[Operation flow of riding support device]
FIG. 7: is a figure which shows the operation|movement flow of the riding support apparatus which concerns on one Embodiment of this invention. In FIG. 7, the operation of each block of the riding support device 10 shown in FIG. 2 will be described in detail using a flowchart.

  First, the user terminal 200 starts a program for operating the riding support apparatus 10 (step S501). Here, FIG. 8 and FIG. 9 show an example of an interface displayed on the user terminal when the program of the riding support device 10 is started in step S501. The interface 610 shown in FIG. 8 is a setting screen in the SNS service provided by the SNS server 130. As shown in FIG. 8, the interface 610 has a vehicle icon 611, and by selecting the vehicle icon 611, the program of the riding support apparatus 10 is started. Here, the interface 610 has a plurality of tabs such as a friend list tab 612, a talk tab 613, a timeline tab 614, and a miscellaneous tab 615 at the bottom of the screen. You may arrange|position the tab which starts the program of the riding together support apparatus 10 in one of these tabs.

  When the vehicle icon 611 of the interface 610 is selected, the interface 620 of FIG. 9 is displayed. The interface 620 is a top screen of the riding support apparatus 10. By selecting the request button 621 on the interface 620, the support server 110 can be accessed from the user terminal 200. Here, when using the riding support apparatus 10 for the first time, the user registration interface 630 shown in FIG. 10 may be displayed. On the interface 630, a field for inputting at least the name and telephone number of the user terminal 200 is displayed. Here, the interface 630 may display a field for inputting the user's credit card information and the like, if necessary.

  Next, the destination that the user desires to move is input to the user terminal 200 (step S502). Here, FIG. 11 shows an example of an interface displayed on the user terminal when the destination is input in step S502. The interface 640 shown in FIG. 11 is a map displayed by the function of the web view. The user uses the user terminal 200 to select the destination 400 on the map. On the selected destination 400, a destination pin 641 that serves as a mark is displayed. Further, the destination address 642 is displayed above the destination pin 641. When setting the selected destination 400, the third position information of the destination 400 is transmitted from the user terminal 200 to the support server 110 by selecting the setting button 643.

  In FIG. 11, a destination pin 641 displays an estimated required time (15 min) from the current location of the user terminal 200 to the destination 400. Further, a plurality of vehicles 644 managed by the arrangement server 120 are displayed on the map. Here, the destination address 642, the time required to reach the destination 400, or the function of displaying the vehicle 644 can be omitted and may be provided as an optional function.

  Then, when the user terminal 200 causes an action for the passenger to ride the vehicle by the riding support apparatus 10, a riding request signal 551 is transmitted from the user terminal 200 to the assistance server 110 (step S503). Here, the order of step S502 and step S503 may be reversed.

  When the boarding request signal 551 transmitted from the user terminal 200 is received by the support server 110, the user terminal 200 transmits the boarding request signal 551 from the support server 110 and the user terminal 200 to another user terminal 200 that desires to board. The position information request signal 552 is transmitted (step S511).

  When the user terminal location information request signal 552 transmitted from the support server 110 is received by the plurality of user terminals 200, consent of the user terminal location information request signal 552 is confirmed in each of the plurality of user terminals 200. (Step S504). In step S504, when the user terminal 200 makes a selection to agree with the user terminal location information request signal 552 (“Yes” in step S504), the first location information 553 of the user terminal 200 who has consented is supported from the user terminal 200. It is transmitted to the server 110. On the other hand, if the user terminal position information request signal 552 is not selected (“No” in step S504), the operation flow ends, the program ends, or the screen moves to the top screen.

  Here, FIG. 12 shows an example of an interface for confirming consent to the user terminal position information request signal in step S504. The interface 650 shown in FIG. 12 is a map displayed by the function of the web view. In the map shown in FIG. 12, the first position information pin 652 is displayed in the first position information 651 of the user terminal 200 to which the user terminal position information request signal 552 is transmitted. By selecting the consent button 657 on the user terminal 200, the first position information 651 is transmitted from the user terminal 200 to the support server 110.

  Further, in the interface 650 shown in FIG. 12, a user information confirmation field 653 in which user information (name, telephone number, etc.) of the user terminal 200 is displayed, and user registration in which credit card information registered in the support device 10 is displayed. The credit card information column 654, the coupon code column 655 in which the information of the coupon owned by the user is displayed, the arrangement center information column 656 in which the information notified from the arrangement center to the user terminal such as the pick-up fee is displayed, and the expected pick-up time, etc. A displayed transfer information column 658 is provided. Here, the interface 650 may have at least a function of confirming consent, other functions can be omitted, and the interface 650 may be provided as an optional function.

  When the support server 110 receives the first position information 553 of the user terminal 200 transmitted from the user terminal 200, the support server 110 transmits a vehicle position information request signal 554 to the arrangement server 120 (step S512). .. Here, in step S512, the third position information of the destination 400 may be transmitted together with the vehicle position information request signal 554.

  When the vehicle position information request signal 554 transmitted from the support server 110 is received by the arrangement server 120, the vehicle position information is transmitted from the arrangement server 120 to the vehicle 300 managed by the arrangement center via the second network 102 of the arrangement center. The request signal 555 is transmitted (step S521). Here, in step S521, the vehicle 300 that transmits the vehicle position information request signal 555 may be selected based on the third position information of the destination 400. Specifically, the vehicle position information request signal 555 may be transmitted only to the vehicles 300 existing in the area included in the predetermined range with the third position information of the destination 400 as the center.

  When the vehicle position information request signal 555 transmitted from the arrangement server 120 is received by each vehicle 300, the second position information 556 of the vehicle 300 is returned from each vehicle 300 to the arrangement server 120 (step S531). .. Here, the second position information 556 may be returned together with information including the actual vehicle status of the vehicle 300 (empty vehicle, forwarding, picking up vehicle, renting, etc.).

  When the arrangement server 120 receives the second position information 556 returned from each vehicle 300, the arrangement server 120 transmits the second position information 557 to the support server 110 (step S522). Here, in step S522, the vehicle 300 that transmits the second position information 557 may be selected based on the third position information of the destination 400. Specifically, of the second position information 556 returned from each vehicle 300, only the second position information 557 included in a predetermined range around the third position information of the destination 400 is the center from the arrangement server 120. It may be transmitted to the support server 110.

  When the second position information 557 transmitted from the arrangement server 120 is received by the support server 110, the support server 110 causes the first position information of the user terminal 200, the second position information of the vehicle 300, and the third position of the destination. Based on the position information, a route from the second position information to the third position information via the plurality of first position information is acquired (step S513). Here, the position through which the route acquired in step S513 is not limited to the position of each user terminal 200 at the time of acquiring the route, and may be set to any position specified by each user terminal 200.

  Subsequently, the route/vehicle information 558 acquired in step S513 is transmitted from the support server 110 to the user terminal 200 (step S514). Here, the route/vehicle information 558 transmitted to the user terminal may be one or plural.

  When the route/vehicle information 558 transmitted from the support server 110 is received by the user terminal 200, the user terminal 200 displays detailed information on the route to the destination 400 and the candidate vehicle to be used as arrangement information (step). S505).

  After the route/vehicle information 558 is displayed by the user terminal 200, confirmation of confirmation of the arrangement order by the displayed route and vehicle is performed (step S506). In step S506, when the user terminal 200 selects to confirm the arrangement order by the displayed route and vehicle (“Yes” in step S506), arrangement order confirmation information 559 is transmitted from the user terminal 200 to the support server 110. To be done. On the other hand, when the selection not to confirm the arranged order is made (“No” in step S506), the operation flow ends, the program ends, or the screen moves to the top screen.

  Here, the confirmation of the confirmation of the arrangement order may be performed for all of the plurality of users who want to ride together, or may be performed for at least one of the plurality of users who want to ride together. .. For example, the confirmation of the confirmation of the arrangement order may be performed only with respect to the user terminal 200 that has transmitted the ride request signal 551 in step S503.

  When the support server 110 receives the arrangement order confirmation information 559 transmitted from the user terminal 200, the arrangement request signal 560 is transmitted from the support server 110 to the arrangement server 120 (step S515). Here, the arrangement request signal 560 in step S515 may be transmitted to the arrangement server 120 after a predetermined period (delay period) has elapsed after the arrangement order is confirmed in step S506. Further, during the above-mentioned delay period, the support server 110 may provide the user terminal 200 with an interface 660 for accepting cancellation of the arrangement order as shown in FIG. 13, for example.

  When the arrangement server 120 receives the arrangement request signal 560, the intercept instruction signal 561 is transmitted to the vehicle 300 selected by the route acquisition in step S513 (step S523). If the vehicle 300 that has received the call-in instruction signal 561 is an actual vehicle in which the vehicle 300 can pick-up, the vehicle 300 returns an acceptance signal 562 to the arrangement server 120 (step S532).

  When the acceptance signal 562 returned from the vehicle 300 is received by the arrangement server 120, an acceptance notification 563 is transmitted from the arrangement server 120 to the support server 110 (step S524). When the support server 110 receives the acceptance notification 563, the support server 110 transmits an arrangement status notification 564 to the user terminal 200 (step S516). The arrangement status notification 564 includes vehicle information (vehicle type, vehicle number, driver information, actual vehicle status, etc.) while the vehicle is intercepting and information such as the current position of the vehicle 300. The arrangement status notification 564 may further include an estimated time of arrival at the position of the user terminal 200 to be boarded next, an estimated time of arrival at the position of the destination 400, traffic jam information, and the like.

  The support server 110 provides the user terminal 200, which has received the arrangement status notification 564 transmitted in step S516, with an interface 670 for accepting an inquiry for the vehicle 300 that is on the way as shown in FIG. 14 (step S507). ). When the user wishes to make an inquiry to the vehicle 300 that is on the way, the user may be able to talk with the driver of the vehicle 300 using the interface 670 shown in FIG. 14 (step S541). Then, when the oncoming vehicle 300 arrives at the position of the user terminal 200 that gets on the vehicle 300, as shown in FIG. 15, an interface 680 for notifying that the vehicle 300 has arrived is provided (step S508).

  Here, in the interface 680 of FIG. 15, an inquiry button 681 that connects the user terminal 200 and the mobile phone of the driver of the vehicle 300 so that the user 300 and the mobile phone of the driver of the vehicle 300 can talk when the user who is planning to board cannot find the vehicle 300 (taxi) is arranged. May be done. By pressing the inquiry button 681, the user terminal 200 can automatically call the mobile phone of the driver of the vehicle 300. Alternatively, pressing the inquiry button 681 may automatically call the user terminal 200 from the mobile phone of the driver of the vehicle 300. Further, the interface 680 may include an estimated time of arrival 682 at the destination 400, a confirmation number 683 indicating that the user terminal 200 is the terminal that has arranged and ordered, and a crew member evaluation 684.

  As described above, the vehicle 300 can reach the destination 400 via the plurality of user terminals 200 that desire to ride each other.

  Here, in FIG. 7, the operation flow in which the destination input in step S502 is performed before the ride request in step S503 is illustrated, but the flow is not limited to this. For example, the destination input in step S502 may be performed after confirming the consent to the user terminal position information request signal 552 in step S504. That is, the destination input in step S502 may be performed between the program startup in step S501 and the vehicle position information request in step S512.

  Further, in FIG. 7, the arrangement server 120 exemplifies an operation flow in which the vehicle position information request of step S521 is made to the vehicle 300 after receiving the vehicle position information request of step S512, but the present invention is not limited to this flow. For example, the arrangement server 120 can constantly acquire the third position information of the vehicle 300 at a predetermined time interval and store the third position information in the database 125. Then, in response to the vehicle position information request in step S512, the arrangement server 120 may transmit the third position information stored in the database 125 to the support server 110. That is, in the operation flow of FIG. 7, steps S521 and S531 may be omitted and the vehicle position information transmission of step S522 may be performed immediately after the vehicle position information request of step S512.

[Route acquisition method of route acquisition unit]
The route acquisition method of the route acquisition unit 303 of the support server 110 shown in FIG. 6 will be described in detail with reference to FIG. The route acquisition unit 303 in the riding assistance device 10 according to the first embodiment is a first position relatively far from the third position information (destination 400) among the plurality of first position information (user terminals 200A, 200B, 200C). The route that first passes through the information (user terminal 200A) is acquired.

  In the route acquisition of step S513 of FIG. 7, the route acquisition unit 303 firstly, the distance Da between the user terminal 200A and the destination 400, the distance Db between the user terminal 200B and the destination 400, and the user terminal 200C and the destination 400. The distance Dc is calculated, and among the distances Da, Db, and Dc, the user terminal having a relatively long distance (that is, relatively distant from the destination 400) is designated as the user terminal to board first. For example, in the example of FIG. 16, the route acquisition unit 303 provides a route on which the user terminal 200A farthest from the destination 400 is first boarded, as shown by the route drawn with a solid line.

  However, in the route provided by the route acquisition unit 303, the user terminal 200 to be boarded first is not limited to the user terminal 200 farthest from the destination 400, and a relative one of the plurality of user terminals 200A, 200B, and 200C is used. In addition, the user terminal 200 far from the destination 400 can be the user terminal 200 that gets on first. Further, the order in which the plurality of user terminals 200A, 200B, 200C board may be arbitrarily determined by each user terminal.

  Here, the distances Da, Db, Dc are distances on the road map. For example, the distance Da is the distance of the route on the road map from the user terminal 200A to the destination 400. However, the distances Da, Db, Dc are not limited to the distances on the road map, and may be straight line distances connecting the respective position information. The distance on the road map is not a straight line distance between two points, but a distance when the vehicle moves based on the road map.

  As described above, according to the riding support apparatus 10 according to the first embodiment of the present invention, by requesting a riding with the user terminal 200 that desires to ride, it is possible to support the riding of multiple users on the vehicle 300, which is suitable for riding. It is possible to provide a vehicle 300 and a riding support device that provides a route from the vehicle 300 to the destination 400, and a program that supports the riding.

  In addition, the plurality of user terminals 200 that use the riding support apparatus 10 use the riding support apparatus 10 by forming mutually-accepted AC relationships in a predetermined service registered by the plurality of user terminals 200. It is not necessary to newly input personal information, and the information on the predetermined service can be used. In addition, since the person with whom the passenger rides is an acquaintance, the passenger support device 10 can be used with peace of mind. Therefore, there is an advantage that the threshold value for using the riding support apparatus 10 is lowered and more users can easily use it. In addition, the route acquisition unit 303 acquires the route that first passes the position information of the user terminal 200 that is relatively far from the position information of the destination 400 among the position information of the plurality of user terminals 200. The travel distance can be further reduced, and a more efficient route can be acquired for a plurality of users.

<Modification 1 of Embodiment 1>
A modified example of the embodiment of the present invention will be described with reference to FIG. FIG. 17: is a figure which shows an example of the route acquisition method of the route acquisition part of the assistance server used for the riding support apparatus which concerns on the modification of one Embodiment of this invention. The riding support device 11 according to the first modification of the first embodiment is similar to the riding support device 10 described in the first embodiment, but in the riding support device 11, the route acquisition unit 303 includes a plurality of first position information ( It differs from the riding support apparatus 10 in that the route that first passes through the first position information relatively close to the second position information (vehicle) of the user terminal) is acquired.

  In the riding support device 11, the route acquisition unit 303 first calculates the distance Da between the user terminal 200A and the vehicle 300, the distance Db between the user terminal 200B and the vehicle 300, and the distance Dc between the user terminal 200C and the vehicle 300. , Among the distances Da, Db, and Dc, the user terminal having a relatively short distance (that is, relatively close to the vehicle 300) is designated as the user terminal to be boarded first. For example, in the example of FIG. 17, the route acquisition unit 303 provides a route in which the user terminal 200B closest to the vehicle 300 is first boarded, as shown by the route drawn with a solid line.

  However, in the route provided by the route acquisition unit 303, the user terminal 200 to be boarded first is not limited to the user terminal 200 closest to the vehicle 300, and the vehicle 300 is relatively used among the plurality of user terminals 200A, 200B, and 200C. The user terminal 200 that is closer to the first terminal may be the user terminal 200 that gets on first.

  Here, the distances Da, Db, Dc are distances on the road map. For example, the distance Da is the distance of the route on the road map from the user terminal 200A to the destination 400. However, the distances Da, Db, Dc are not limited to the distances on the road map, and may be straight line distances connecting the respective position information.

  As described above, according to the riding support apparatus 11 according to the first embodiment of the present invention, the vehicle 300 to be used can be selected according to the situation of the vehicles 300 existing around each user terminal that wants to ride. ..

<Embodiment 2>
A riding support apparatus according to a second embodiment of the present invention and a riding support apparatus including a program for supporting riding will be described in detail with reference to FIGS. The outline of the riding support apparatus, the hardware configuration of the assistance server, the hardware configuration of the user terminal, and the hardware configuration of the vehicle are the same as those of the riding assistance apparatus 10 according to the first embodiment, and thus the description will be given here. Omit it.

[Functional configuration of support server]
FIG. 18 is a block diagram showing a functional configuration of a support server used in the riding support apparatus according to the embodiment of the present invention. As shown in FIG. 18, the support server 110 of the riding support device 20 includes a position information request unit 301, a position information acquisition unit 302, a route acquisition unit 303, a transmission unit 304, an arrangement management unit 305, and a list display unit 306. .. Here, the position information requesting unit 301, the position information acquiring unit 302, the route acquiring unit 303, the transmitting unit 304, and the arrangement management unit 305 are the same as those of the riding support device 10 according to the first embodiment, and therefore will be described here. Is omitted.

  Here, in the support server 110 of the riding support device 20, the position information acquisition unit 302 acquires a plurality of second position information (position information of the vehicle), and the route acquisition unit 303 includes a plurality of positions acquired by the position information acquisition unit 302. The route is acquired for each of the second position information of. Then, the list display unit 306 displays a list of the plurality of routes acquired for each of the plurality of second position information in a predetermined order. Since the basic functions of the position information acquisition unit 302 and the route acquisition unit 303 are the same as those of the riding support device 10, the description thereof is omitted here.

[Route acquisition method of route acquisition unit]
The route acquisition method of the route acquisition unit 303 of the support server 110 shown in FIG. 18 will be described in detail with reference to FIG. FIG. 19 is a diagram showing an example of the route acquisition method of the route acquisition unit of the support server used in the riding support apparatus according to the embodiment of the present invention. The route acquisition unit 303 in the riding assistance device 20 according to the second embodiment includes a plurality of first position information (user terminals 200A, 200B, 200C) and a plurality of second position information (vehicles 300A, 300B, 300C). The distance to each is calculated, and the route is acquired for each of the plurality of first position information. In FIG. 19, for the user terminal 200A, the vehicle 300A closest to the user terminal 200A is used to acquire a route to ride on, and for the user terminal 200B, the vehicle 300B closest to the user terminal 200B is used to ride. The vehicle 300C that is closest to the user terminal 200C is used for the user terminal 200C.

  In the description of FIG. 19, a method in which the route acquisition unit 303 acquires a route to ride by using the vehicle closest to each of the plurality of user terminals has been described, but the method is not limited to this. For example, the route acquisition unit 303 may acquire a route for a plurality of vehicles existing near each of a plurality of user terminals. Specifically, the route acquisition unit 303 uses the vehicle 300A to ride on the user terminal 200A, and the route 2 that uses the vehicle 300B that is farther from the user terminal 200A than the vehicle 300A. A plurality of routes may be acquired as described above. In addition, the route acquisition unit 303 may calculate the expected arrival time calculated from the acquired travel distance of the route, the route, and the traffic jam information.

[List of list display area]
The list of the list display unit 306 of the support server 110 shown in FIG. 18 will be described in detail with reference to FIG. FIG. 20 is a diagram showing an example of a list displayed by the list display unit of the support server used in the riding support apparatus according to the embodiment of the present invention. As shown in FIG. 20, the items of the list 600 include a vehicle 601, a user 602, a distance 603 to the user, a mileage 604, and an expected arrival time 605. In the list 600, an example is shown in which the list display unit 306 displays the list in ascending order of the distance to the user based on the distance to the user.

  Here, the items of the list 600 are not limited to the items shown in FIG. 20, and may include other items. Further, the list display unit 306 may display the list in ascending order of travel distance based on the travel distance. Further, the list display unit 306 may display the list in order of earliest expected arrival time based on the expected arrival time. Items to be prioritized when displaying a list can be selected and switched by the user terminal 200.

  As shown in FIGS. 19 and 20, the vehicle having the shortest distance to any of the plurality of user terminals is vehicle 300B existing near user terminal 200B. On the other hand, in the case of the positional relationship as shown in FIG. 19, although the distance from the user terminal 200A is long, the route through which the vehicle 300A is used is the route with the shortest travel distance. On the other hand, as shown in FIG. 20, when the expected arrival time calculated by reflecting the congestion information is taken into consideration, the route in which the vehicle 300C is used for riding is the route having the earliest arrival time of the ruling party.

  As described above, according to the riding support apparatus 20 according to the second embodiment of the present invention, the same effect as that of the riding support apparatus 10 according to the first embodiment can be obtained. Furthermore, since a plurality of routes can be acquired and displayed in a list according to the user's wishes, it is possible to select a route that matches the user's purpose.

<Third Embodiment>
A riding support apparatus according to a third embodiment of the present invention and a riding support apparatus including a program for supporting riding will be described in detail with reference to FIGS. 21 to 24. The outline of the riding support apparatus, the hardware configuration of the assistance server, the hardware configuration of the user terminal, and the hardware configuration of the vehicle are the same as those of the riding assistance apparatus 10 according to the first embodiment, and thus the description will be given here. Omit it.

[Functional configuration of support server]
FIG. 21 is a block diagram showing a functional configuration of a support server used in the riding support apparatus according to the embodiment of the present invention. As shown in FIG. 21, the support server 110 of the riding support apparatus 30 includes a position information request unit 301, a position information acquisition unit 302, a route acquisition unit 303, a transmission unit 304, an arrangement management unit 305, and a boarding/alighting judgment unit 307. Have. Here, the position information requesting unit 301, the position information acquiring unit 302, the route acquiring unit 303, the transmitting unit 304, and the arrangement management unit 305 are the same as those of the riding support device 10 according to the first embodiment, and therefore will be described here. Is omitted.

[Method of boarding/alighting judgment of boarding/alighting judgment section]
Here, the function of the boarding/alighting determination unit 307 will be described in detail with reference to FIG. FIG. 22 is a diagram showing an example of the boarding/alighting judgment method of the boarding/alighting judgment section of the support server used in the riding support apparatus according to the embodiment of the present invention. As shown in FIG. 22, when the distance between the first position information (user terminal) and the second position information (vehicle) is less than or equal to the first distance D1, the boarding/alighting determination unit 307 determines that the user terminal is the vehicle. It is judged that you got on. On the other hand, when the distance between the first position information and the second position information becomes larger than the first distance D1, the boarding/alighting judgment unit 307 judges that the user gets off the vehicle.

  Specifically, it is determined that the user terminal 200 has boarded the vehicle 300 when the vehicle 300 is within the radius of the first distance D1 from the user terminal 200, as in the boarding judgment 710 shown in FIG. In addition, when the vehicle 300 goes out of the radius of the first distance D1 from the user terminal 200 as in the exit determination 720, it is determined that the user terminal 200 has exited from the vehicle 300.

  Further, the fact that the user terminal 200 has boarded the vehicle 300 or that the user terminal 200 has left the vehicle 300 may be transmitted by the transmission unit 304 to a plurality of user terminals 200 desiring to join each other.

  Next, a function for further improving the accuracy of boarding/alighting judgment will be described. FIG. 23 is a diagram showing an example of the boarding determination method of the boarding/alighting determination section of the support server used in the riding support apparatus according to the modified example of the embodiment of the present invention. As illustrated in FIG. 23, the boarding/alighting determination unit 307 determines that the distance between the first position information (user terminal) and the second position information (vehicle) is the first distance D1 or less, and further the first position information and the second position information. It may be determined that the user terminal has boarded the vehicle when the position information is moving in the same direction. On the other hand, as illustrated in FIG. 24, the getting-on/off determination unit 307 may determine that the user terminal has exited from the vehicle when the second position information is moving in a direction different from the first position information. Good.

  As described above, according to the riding support apparatus 30 according to the third embodiment of the present invention, the same effect as that of the riding support apparatus 10 according to the first embodiment can be obtained. Furthermore, since it is possible to obtain the boarding/alighting information of other users who use the riding together, it is possible to further improve the user convenience.

<Modification of Embodiment 3>
A modified example of the embodiment of the present invention will be described with reference to FIGS. 25 and 26. FIG. 25: is a figure which shows an example of the boarding/alighting judgment method of the boarding/alighting judgment part of the assistance server used for the riding support apparatus which concerns on the modification of one Embodiment of this invention. In the riding support device 31 according to the modified example 1 of the third embodiment shown in FIG. 25, the vehicle 300 generates a signal when the distance between the user terminal 200 and the vehicle 300 becomes equal to or less than the second distance D2. have. When the vehicle 300 includes the short-range wireless communication unit 320, the short-range wireless communication unit 320 is provided in a POS terminal (Point-Of-Sale terminal) included in the vehicle 300 or a communication terminal owned by the driver. Good.

  The short-range wireless communication unit 320 transmits an information signal specific to the short-range wireless communication unit 320 to the user terminal 200 when the distance between the user terminal 200 and the vehicle 300 becomes the second distance D2 or less. That is, when the distance between the user terminal 200 and the vehicle 300 becomes a short distance equal to or less than the second distance D2, the user terminal 200 receives the information signal specific to the short distance wireless communication unit 320 from the short distance wireless communication unit 320. When the user terminal 200 receives the information signal, the fact that the information signal has been received is transmitted to the support server 110. Then, the boarding/alighting determination unit 307 of the support server 110 determines, based on the information signal, that the user terminal 200 has boarded the vehicle 300, or that the user terminal 200 has boarded the vehicle 300.

  FIG. 26: is a figure which shows an example of the boarding/alighting judgment method of the boarding/alighting judgment part of the assistance server used for the riding support apparatus which concerns on the modification of one Embodiment of this invention. In the riding support device 32 according to the modified example 2 of the third embodiment shown in FIG. 26, the user terminal 200 generates a signal when the distance between the user terminal 200 and the vehicle 300 becomes equal to or less than the second distance D2. 215.

  The short-range wireless communication unit 215 transmits an information signal specific to the short-range wireless communication unit 215 to the vehicle 300 when the distance between the user terminal 200 and the vehicle 300 becomes the second distance D2 or less. That is, the vehicle 300 receives the information signal specific to the short-range wireless communication unit 215 from the short-range wireless communication unit 215 when the distance between the user terminal 200 and the vehicle 300 becomes the short distance equal to or less than the second distance D2. When the vehicle 300 receives the information signal, the fact that the information signal has been received is transmitted to the arrangement server 120. Then, the information signal is transmitted from the arrangement server 120 to the support server 110, so that the boarding/alighting determination unit 307 of the support server 110 determines that the user terminal 200 has boarded the vehicle 300 based on the information signal. Alternatively, it is determined that the user terminal 200 has exited from the vehicle 300.

  As described above, according to the riding support apparatuses 31 and 32 according to the modified example of the third embodiment of the present invention, the same effect as that of the riding support apparatus 10 according to the first embodiment can be obtained. Furthermore, since it is possible to obtain the boarding/alighting information of other users who use the riding together, it is possible to further improve the user convenience.

  The present invention is not limited to the above-mentioned embodiments, and can be modified as appropriate without departing from the scope of the invention.

10, 11, 20, 30, 31, 32: Support device, 101: First network, 102: Second network, 110: Support server, 111: Control unit, 112: Hard disk, 113: Communication unit, 115, 125, 135: Database, 120: Arrangement Server, 130: SNS Server, 200: User Terminal, 205: Memory, 210: Control Unit, 215, 320: Near Field Communication Unit, 220: Communication Module, 230: Display, 240: Operation Button: 250: speaker, 260: microphone, 300: vehicle, 301: position information requesting unit, 302: position information acquiring unit, 303: route acquiring unit, 304: transmitting unit, 305: arrangement management unit, 306: list display unit 307: boarding/alighting determination unit, 310: vehicle body, 400: destination, 551: request signal, 552: user terminal position information request signal, 553: first position information, 554, 555: vehicle position information request signal, 556, 557: Second position information, 558: Vehicle information, 559: Arrangement order confirmation information, 560: Arrangement arrangement request signal, 561: Pick-up instruction signal, 562: Acceptance signal, 563: Acceptance notice, 564: Arrangement status notice, 600: List, 610, 620, 630, 640, 650, 660, 670, 680: Interface, 611: Vehicle icon, 612: Friends list tab, 613: Talk tab, 614: Timeline tab, 615: Other tab, 621: Request button , 641: destination pin, 642: destination address, 643: setting button, 651: first position information, 652: first position information pin, 653: user information confirmation column, 654: user registration credit card information column, 655 : Coupon code column, 656: Arrangement center information column, 657: Agree button, 658: Transfer information column, 681: Inquiry button, 682: Scheduled arrival time, 683: Confirmation number, 684: Flight attendant Employee evaluation, 710: When boarding decision, 720: When getting off board

Claims (49)

An information processing method using a terminal,
Transmitting information regarding a vehicle dispatch request to the server by the communication unit of the terminal,
Transmitting first information regarding a position to the server by the communication unit,
Transmitting third information regarding a destination set by a user of the terminal to the server by the communication unit,
The first information transmitted from the terminal to the server, the second information regarding the position of the vehicle, the third information transmitted from the terminal to the server, and the first terminal different from the terminal Receiving, by the communication unit, information regarding a route along which the vehicle travels based on the fourth information regarding the position transmitted to the server;
Displaying a display based on information about the route in a display area of the terminal. The information processing method according to claim 1, wherein
The route is a route including at least a position based on the first information, a position based on the third information, and a position based on the fourth information. The information processing method according to claim 1 or 2, wherein
The communication unit transmits, to the server, information related to the agreement of the ride of the vehicle with the user of the first terminal, which is different from the user of the terminal. The information processing method according to any one of claims 1 to 3,
Transmitting information about a position through which the vehicle passes to the server by the communication unit,
The route is determined based on information regarding the position through which the vehicle passes. The information processing method according to any one of claims 1 to 4,
Displaying an expected arrival time at which the user of the terminal arrives at the destination in the display area based on the information about the route. The information processing method according to any one of claims 1 to 5,
The vehicle includes a first vehicle and a second vehicle,
Based on the first information, the second information regarding the position of the first vehicle, the third information, and the fourth information, information regarding a first route along which the first vehicle travels is transmitted by the communication unit. To receive,
Based on the first information, the second information regarding the position of the second vehicle, the third information, and the fourth information, information regarding a second route along which the second vehicle travels is generated by the communication unit. Including receiving. The information processing method according to claim 6,
Displaying the display based on the information about the first route and the display based on the information about the second route in the display area as the display based on the information about the route. The information processing method according to claim 7, wherein
A first expected arrival time at which the user of the terminal arrives at the destination based on the information about the first route, and a second expected arrival time at which the user of the terminal arrives at the destination based on information about the second route. Displaying the arrival time in the display area. The information processing method according to claim 8, wherein
Displaying the first predicted arrival time and the second predicted arrival time in the display area in order of earliest arrival time. The information processing method according to any one of claims 1 to 9,
The vehicle is selected from a plurality of vehicles based on the third information. The information processing method according to claim 10, wherein
The vehicle is selected from vehicles having the second information included in the range set from the third information. The information processing method according to any one of claims 1 to 11, wherein
Displaying based on the first information and displaying based on the third information in the display area. The information processing method according to claim 12, wherein
The display based on the first information displays an image showing the user of the terminal registered by the user of the terminal. The information processing method according to any one of claims 1 to 13,
Displaying based on the second information in the display area is included. The information processing method according to any one of claims 1 to 14,
Displaying on the display area based on the fourth information. The information processing method according to claim 15, wherein
The display based on the fourth information displays an image showing the user of the first terminal registered by the user of the first terminal. The information processing method according to any one of claims 1 to 16,
The communication unit receives the vehicle information regarding the vehicle transmitted from the server. The information processing method according to any one of claims 1 to 17, wherein
Displaying an estimated time when the vehicle arrives at a position based on the first information in the display area. The information processing method according to any one of claims 1 to 18,
The route is determined based on a first positional relationship between the first information and the second information and a second positional relationship between the fourth information and the second information. The information processing method according to any one of claims 1 to 19,
Communicating with the wireless communication unit of the vehicle by the communication unit;
Transmitting information regarding that the user of the terminal has boarded the vehicle or information regarding that the user of the terminal has exited from the vehicle to the server based on communication between the wireless communication section and the communication section. Including and The information processing method according to any one of claims 1 to 20,
Making a call with a telephone device associated with the vehicle based on an input by the user of the terminal with respect to the image relating to the call displayed in the display area. The information processing method according to any one of claims 1 to 21,
The first information is information on the position of the terminal. The information processing method according to any one of claims 1 to 22,
The first information is information about a position where the user of the terminal gets on the vehicle, which is input by the user of the terminal. The information processing method according to any one of claims 1 to 23,
The user of the terminal and the user of the first terminal are associated in the server. A program executed on the terminal,
Transmitting information regarding a vehicle dispatch request to the server by the communication unit of the terminal,
Transmitting first information regarding a position to the server by the communication unit,
Transmitting third information regarding a destination set by a user of the terminal to the server by the communication unit,
The first information transmitted from the terminal to the server, the second information regarding the position of the vehicle, the third information transmitted from the terminal to the server, and the first terminal different from the terminal Receiving, by the communication unit, information regarding a route along which the vehicle travels based on the fourth information regarding the position transmitted to the server;
Displaying a display based on information about the route in a display area of the terminal. The program according to claim 25,
The route is a route including at least a position based on the first information, a position based on the third information, and a position based on a position based on the fourth information. The program according to claim 25 or 26, wherein
The communication unit transmits, to the server, information related to the agreement of the ride of the vehicle with the user of the first terminal, which is different from the user of the terminal. The program according to any one of claims 25 to 27,
Transmitting information about a position through which the vehicle passes to the server by the communication unit,
The route is determined based on information regarding the position through which the vehicle passes. The program according to any one of claims 25 to 28,
Displaying an expected arrival time at which the user of the terminal arrives at the destination in the display area based on the information about the route. The program according to any one of claims 25 to 29,
The vehicle includes a first vehicle and a second vehicle,
Based on the first information, the second information regarding the position of the first vehicle, the third information, and the fourth information, information regarding a first route along which the first vehicle travels is transmitted by the communication unit. To receive,
Based on the first information, the second information regarding the position of the second vehicle, the third information, and the fourth information, information regarding a second route along which the second vehicle travels is generated by the communication unit. Including receiving. The program according to claim 30, wherein
Displaying the display based on the information about the first route and the display based on the information about the second route in the display area as the display based on the information about the route. The program according to claim 31, wherein
A first expected arrival time at which the user of the terminal arrives at the destination based on the information about the first route, and a second expected arrival time at which the user of the terminal arrives at the destination based on information about the second route. Displaying the arrival time in the display area. The program according to claim 32,
Displaying the first predicted arrival time and the second predicted arrival time in the display area in order of earliest arrival time. The program according to any one of claims 25 to 33,
The vehicle is selected from a plurality of vehicles based on the third information. The program according to claim 34,
The vehicle is selected from vehicles having the second information included in the range set from the third information. The program according to any one of claims 25 to 35,
Displaying based on the first information and displaying based on the third information in the display area. 37. The program according to claim 36,
The display based on the first information displays an image showing the user of the terminal registered by the user of the terminal. The program according to any one of claims 25 to 37,
Displaying based on the second information in the display area is included. The program according to any one of claims 25 to 38,
Displaying on the display area based on the fourth information. The program according to claim 39,
The display based on the fourth information displays an image showing the user of the first terminal registered by the user of the first terminal. The program according to any one of claims 25 to 40,
The communication unit receives the vehicle information regarding the vehicle transmitted from the server. The program according to any one of claims 25 to 41,
Displaying an estimated time when the vehicle arrives at a position based on the first information in the display area. The program according to any one of claims 25 to 42,
The route is determined based on a first positional relationship between the first information and the second information and a second positional relationship between the fourth information and the second information. The program according to any one of claims 25 to 43,
Communicating with the wireless communication unit of the vehicle by the communication unit;
Transmitting information regarding that the user of the terminal has boarded the vehicle or information regarding that the user of the terminal has exited from the vehicle to the server based on communication between the wireless communication section and the communication section. Including and The program according to any one of claims 25 to 44,
Making a call with a telephone device associated with the vehicle based on an input by the user of the terminal with respect to the image relating to the call displayed in the display area. The program according to any one of claims 25 to 45,
The first information is information on the position of the terminal. The program according to any one of claims 25 to 46,
The first information is information about a position where the user of the terminal gets on the vehicle, which is input by the user of the terminal. The program according to any one of claims 25 to 47,
The user of the terminal and the user of the first terminal are associated in the server. A terminal that communicates with the server,
Information regarding a vehicle dispatch request is transmitted to the server, first information regarding a position is transmitted to the server, third information regarding a destination set by a user of the terminal is transmitted to the server, and the terminal transmits the third information. The first information transmitted to the server, the second information regarding the position of the vehicle, the third information transmitted from the terminal to the server, and the first information different from the terminal transmitted to the server. A communication unit that receives information about a route along which the vehicle travels, based on the fourth information about the position, and
And a display unit that performs display based on the information regarding the route.