JP6668141B2 - Information processing apparatus, information processing method and program - Google Patents

Description

  The present invention relates to a technique for displaying a message.

  2. Description of the Related Art Conventionally, when a plurality of projects progress simultaneously between companies, various methods have been proposed to support management of these projects. For example, Patent Literature 1 discloses a system in which mail relayed by an in-house mail server is classified for each project, and a mail thread is displayed for each project.

JP-A-2013-69543

  However, in the system disclosed in Patent Literature 1, only mail relayed by an in-house mail server is to be classified. That is, the messages displayed on the mail thread for each project are limited to messages transmitted using a single communication means. In the system disclosed in Patent Document 1, for example, a message transmitted using an external mail server or SNS (Social Networking Service) is not a target of classification, and leaks from a mail thread displayed on a project basis. I will.

  The present invention has been made in view of such circumstances, and has as its object to arrange and display a group of messages transmitted using different communication means.

  In order to solve the above problems, the present invention provides a message group including a message transmitted using a first communication unit and a message group transmitted using a second communication unit different from the first communication unit. The present invention also provides an information processing apparatus including: a sorting unit that arranges messages in a specified order; and a display control unit that causes a message group arranged in the designated order to be displayed on a display unit.

  In a preferred aspect, the sorting unit arranges the message groups in the specified order based on identification information of a file attached to each of the message groups.

  In another preferred aspect, the message transmitted using the first communication means is an e-mail transmitted using a web browser, and the message transmitted using the second communication means includes a mailer. E-mail transmitted using the message or message transmitted using the SNS (Social Networking Service).

  In a further preferred aspect, of the message group displayed on the display unit, the second user instructs a reply to a message transmitted from the first user to the second user using the second communication means. In this case, the information processing apparatus further includes a message transmitting unit that transmits a reply message in which the communication address of the second user used in the second communication unit is set as a transmission source instead of the communication address of the information processing apparatus.

  The present invention is also an information processing method executed by an information processing apparatus, wherein a message transmitted using a first communication unit and a message transmitted using a second communication unit different from the first communication unit are transmitted. An information processing method comprising: arranging a group of messages including specified messages in a specified order; and displaying the group of messages arranged in the specified order on a display unit.

  The present invention also provides a computer which designates a message group including a message transmitted using a first communication unit and a message transmitted using a second communication unit different from the first communication unit. And a program for functioning as a display control unit for displaying a message group arranged in the designated order on a display unit.

  According to the present invention, a group of messages transmitted using different communication means can be displayed side by side.

FIG. 1 is a diagram illustrating an example of a configuration of a communication system 1. FIG. 3 is a block diagram illustrating an example of a configuration of a support server 40. FIG. 4 is a diagram showing an example of various databases provided in the support server 40. FIG. 14 is a sequence diagram illustrating an example of a message accumulation operation. It is a flowchart which shows an example of a message list display operation. It is a figure showing an example of a web page. 9 is a flowchart illustrating an example of an integrated display operation. It is a figure showing an example of a web page. 9 is a flowchart illustrating an example of a process unit integrated display operation. It is a figure showing an example of a web page. It is a flowchart which shows an example of a message reply operation.

1. Embodiment 1-1. Configuration of Communication System 1 FIG. 1 is a diagram illustrating an example of a configuration of a communication system 1 according to an embodiment of the present invention. The communication system 1 includes communication terminals 10A to 10D (hereinafter, collectively referred to as “communication terminals 10”), an external mail server 20, an SNS server 30, and a support server 40. The communication terminals 10A and 10B are connected to a company network 50A, and the communication terminals 10C and 10D are connected to a company network 50B. The in-house networks 50A and 50B are, for example, wired or wireless LANs (Local Area Networks). The external mail server 20, SNS server 30, and support server 40 are connected to a public network 60. The public network 60 is, for example, the Internet. The in-house networks 50A and 50B are each connected to a public network 60.

  The communication terminal 10 is a computer device having a communication function. For example, a portable computer device such as a smartphone, a mobile phone, or a tablet terminal, or a stationary computer device. The communication terminal 10 specifically includes an arithmetic unit such as a CPU, a storage unit such as a flash memory, a user interface unit such as a touch panel, and a communication unit such as a data communication card. Among the plurality of communication terminals 10, communication terminals 10A and 10B are installed in a fabless company and used by employees of the company. On the other hand, the communication terminals 10C and 10D are installed in a manufacturing contract company and used by employees of the company.

  The external mail server 20 is a server that provides a mail service for relaying electronic mail (hereinafter referred to as “external mail”) to the user of the communication terminal 10. A user who uses the mail service provided by the external mail server 20 contracts with a provider of the service to obtain his / her own mail address, activates mail software (mailer) on the communication terminal 10, and outputs the mail. Create, display and send / receive.

  The SNS server 30 is a server that enables a user of the communication terminal 10 to use SNS. Specifically, it is a server that relays messages exchanged between users of the communication terminal 10 using SNS (hereinafter, referred to as “SNS messages”). A user who uses the SNS provided by the SNS server 30 contracts with the service provider to obtain his / her own user ID, starts a web browser on the communication terminal 10, and creates, displays, and transmits and receives an SNS message. I do. Creation and display of SNS messages are performed on a web page. The SNS is a web-based service that promotes communication between individuals and supports the construction of a social network.

  The support server 40 is a server that provides a web mail service for relaying web mail to a user of the communication terminal 10. The support server 40 is an example of the “information processing device” according to the present invention. A user who uses the web mail service by the support server 40 acquires a mail address by contracting with a provider of the service, starts a web browser on the communication terminal 10, and creates, displays, and transmits and receives web mail. Do. Creation and display of a webmail is performed on a webpage. In addition, the support server 40 accumulates the mail relayed to the external mail server 20 and the SNS message relayed by the SNS server 30, and integrates and displays these messages and web mail on the communication terminal 10. Is possible.

  FIG. 2 is a block diagram illustrating an example of the configuration of the support server 40. The support server 40 generally includes an arithmetic unit 41 such as a CPU, a storage unit 42 such as an HDD, and a communication unit 43 such as a data communication card. The storage unit 42 may be installed in an external server connected via the public network 60. FIG. 3 is a diagram illustrating an example of various databases (hereinafter, simply referred to as “DB”) stored in the storage unit 42. 3A shows an example of a web mail DB 421, FIG. 3B shows an external mail DB 422, FIG. 3C shows an SNS message DB 423, and FIG. 3D shows a communication address DB 424. .

  The webmail DB 421 holds various information related to webmail relayed by the support server 40. Each record constituting the web mail DB 421 is composed of fields of a message ID, a sender address, a recipient address, a reception date and time, a subject, a body, and an attached file name. Here, the message ID is identification information of the message given by the support server 40. The sender address and the receiver address are the mail addresses of the sender and receiver of the web mail, respectively. The reception date and time is the date and time when the support server 40 received the webmail. The subject is the title of the webmail, and the body is the body of the webmail. The attached file name is identification information of a file attached to the web mail (in other words, transmitted simultaneously with the web mail). The file is, for example, information such as a document, an image, a sound, a moving image, or a program. The file identification information is configured by, for example, a combination of the name of a document exchanged between the fabless company and the manufacturing contractor for agreement during the process of manufacturing the product and its version information. Documents are created for each process such as contract and design.

  The external mail DB 422 holds various information related to the external mail. Each record constituting the external mail DB 422 is composed of a message ID, a sender address, a recipient address, a reception date and time, a subject, a body, and an attached file name. Here, the sender address and the receiver address are the mail addresses of the sender and receiver of the external mail, respectively. The reception date and time is the date and time when the support server 40 received the external mail. The subject is the title of the external mail, and the body is the body of the external mail. The attached file name is identification information of a file attached to the external mail (in other words, transmitted at the same time as the external mail).

  The SNS message DB 423 holds various information related to the SNS message. Each record configuring the SNS message DB 423 includes fields of a message ID, a sender ID, a receiver ID, a reception date and time, a subject, a body, and an attached file name. Here, the sender ID and the receiver ID are the user IDs of the sender and receiver of the SNS message, respectively. The reception date and time is the date and time when the support server 40 received the SNS message. The subject is the title of the SNS message, and the body is the body of the SNS message. The attached file name is identification information of a file attached to the SNS message (in other words, transmitted at the same time as the SNS message).

  The communication address DB 424 stores various communication addresses of the user of the communication terminal 10 in association with each other. The communication address DB 424 particularly holds various communication addresses of users who use the web mail service provided by the support server 40 in association with each other. Each record constituting this communication address DB 424 is composed of fields of a mail address of a web mail, a mail address of an external mail, and a user ID of an SNS.

  The arithmetic unit 41 executes a program stored in the storage unit 42 to execute a message receiving unit 411, a message extracting unit 412, a sorting unit 413, a web page generating unit 414, and a web server shown in FIG. The functions of a page transmission unit 415 and a message transmission unit 416 are realized.

  The message receiving unit 411 receives a message from an external device and stores the message in the storage unit 42. Here, the message includes a web mail, an external mail, and an SNS message. Web mail is an electronic mail transmitted using a web mail service, and is transmitted using a web browser. The external mail is an electronic mail transmitted using a mail service, and is transmitted using a mailer. The SNS message is a message transmitted using SNS. These messages are messages transmitted using different communication means, respectively, and are examples of the “message transmitted using the communication means” according to the present invention.

  When receiving the webmail from the communication terminal 10, the message receiving unit 411 passes the webmail to the message transmitting unit 416 so as to relay the webmail to the recipient, and stores various information related to the webmail in the webmail DB 421. Upon receiving the external mail from the external mail server 20, the message receiving unit 411 stores various information related to the external mail in the external mail DB 422. When receiving the SNS message from the SNS server 30, the message receiving unit 411 stores various information related to the SNS message in the SNS message DB 423.

  The message extraction unit 412 extracts a message (specifically, a record of the message) that matches the designated condition from the message group received by the message reception unit 411 and stored in the storage unit 42. When instructed to extract a webmail with a specific user as a recipient, the message extraction unit 412 extracts a webmail with the user as a recipient from the webmail DB 421. When instructed to extract a webmail, an external mail, and an SNS message with a specific user as a recipient, the message extracting unit 412 extracts a webmail with the user as a recipient from the webmail DB 421, and outputs the external mail DB 422. , An external mail having the user as a recipient is extracted from the list, and an SNS message having the user as a recipient is extracted from the SNS message DB 423.

  Sorting section 413 arranges the message groups extracted by message extracting section 412 in a specified order. At this time, if the extracted message groups include messages transmitted using different communication means, the sort unit 413 puts the message groups together (in other words, the message group related to the communication means). No) and place them in the order specified. For example, the sorting unit 413 arranges the extracted message groups in chronological order. More specifically, they are arranged in descending or ascending order of the reception date and time. Alternatively, the extracted messages are arranged in character code order. More specifically, the message groups are arranged in character code order based on the sender address (or sender ID), subject, and attached file name of the message. Note that a known technique may be used for the sorting method based on the character code.

  The web page generating unit 414 generates a web page that displays the messages arranged in the specified order by the sorting unit 413.

  Web page transmitting section 415 transmits the web page generated by web page generating section 414 to communication terminal 10 and causes the display section such as a touch panel of the terminal to display the web page. The web page transmission unit 415 is an example of the “display control unit” according to the present invention.

  The message transmitting unit 416 transmits a message to an external device. Message transmitting section 416 transmits the webmail passed from message receiving section 411 to its destination. In addition, when a specific message is specified by the user of the communication terminal 10 displaying the web page transmitted by the web page transmitting unit 415 and a reply to the message is instructed, the message transmitting unit 416 transmits the specified message. Send a message to the sender. At this time, if the message instructed to reply is an external mail or an SNS message, the message transmitting unit 416 uses the communication address of the recipient of the message instead of the communication address of the support server 40 as the transmission source. Send the set reply message. At this time, if it is an external mail, the mail address of the external mail of the recipient of the external mail is set as the sender address, and if it is an SNS message, the user ID of the recipient of the SNS message is transmitted Is set as the user ID.

1-2. Operation of Communication System 1 As operations of the communication system 1, (1) message accumulation operation, (2) message list display operation, (3) integrated display operation, (4) process unit integrated display operation, and (5) The message reply operation will be described.

1-2-1. Message storage operation FIG. 4 is a sequence diagram illustrating an example of a message storage operation. In this operation, of the external mail and the SNS message transmitted and received between the communication terminals 10, a message having a predetermined set of users as a sender and a receiver is stored in the support server 40. Here, the predetermined set of users is a set of users who use the web mail service provided by the support server 40. The communication address of this set of predetermined users is stored in the support server 40 and the SNS server 30. The support server 40 stores the external mail as a mail address, and the SNS server 30 stores the SNS user ID. In the following description, it is assumed that external mails and SNS messages transmitted and received between the communication terminals 10A and 10C are stored in the support server 40.

  When transmitting the external mail to the user of the communication terminal 10C, the user of the communication terminal 10A performs broadcast transmission to the communication terminal 10C and the support server 40. Specifically, the external mail address of the communication terminal 10C is specified in the To column of the mailer, and the external mail address of the support server 40 is specified in the cc (carbon copy) column, and the external mail is transmitted to the external mail server 20. (Sa1). In the From field of the external mail, the external mail address of the user of the communication terminal 10A is specified.

  The external mail server 20 that has received the external mail relays the received external mail to the communication terminal 10C (Sa2) and also relays it to the support server 40 (Sa3).

  The message receiving unit 411 of the support server 40 that has received the external mail determines whether or not the received external mail is to be stored (Sa4). Specifically, it is determined whether or not a set of the sender address and the recipient address of the received external mail is stored in communication address DB 424. If the result of this determination is that the pair is stored in the communication address DB 424, the message receiving unit 411 stores various information related to the received external mail in the external mail DB 422 (Sa5). On the other hand, if the result of this determination is that the pair is not stored in the communication address DB 424, the message receiving unit 411 discards the received external mail (not shown).

  Next, when the user of the communication terminal 10A transmits (in other words, posts) an SNS message to the user of the communication terminal 10C, the user of the communication terminal 10C designates his or her user ID as the sender ID, and An SNS message specifying the ID as a recipient ID is transmitted to the SNS server 30 (Sa6).

  The SNS server 30 that has received the SNS message relays the received SNS message to the communication terminal 10C (Sa7). The SNS server 30 determines whether the received SNS message is to be stored in the support server 40 (Sa8). Specifically, it is determined whether or not a set of the sender ID and the receiver ID of the received SNS message is stored in the own device in advance. If the result of this determination is that the pair is stored in its own device, the SNS server 30 relays the received SNS message to the support server 40 (Sa9). On the other hand, if the result of this determination is that the set is not stored in the own device, the SNS server 30 does not relay the received SNS message to the support server 40.

The message receiving unit 411 of the support server 40 that has received the SNS message stores various information related to the received SNS message in the SNS message DB 423 (Sa10).
The above is the description of the message storing operation.

  According to the message storage operation described above, only messages transmitted and received between users using the web mail service provided by the support server 40 are stored in the support server 40.

  In this message storing operation, the column in which the user of the communication terminal 10A specifies the external mail address of the support server 40 may be the To column of the mailer or the bcc (blind carbon copy) column.

1-2-2. Message List Display Operation FIG. 5 is a flowchart illustrating an example of a message list display operation. In this operation, in response to an instruction of the user of the communication terminal 10, a list of webmails transmitted to the user is displayed on the communication terminal 10.

  When a web mail list display instruction is received from the communication terminal 10, the message extraction unit 412 of the support server 40 uses the web mail address of the user of the communication terminal 10 as a search key to generate a web mail having the user as a recipient. It is extracted from the web mail DB 421 (Sb1). The sorting unit 413 arranges the webmail groups extracted in step Sb1 in a specified order. For example, the sorting unit 413 arranges the extracted webmail groups in chronological order (Sb2). In step Sb2, the web page generation unit 414 generates a web page displaying the web mail group arranged in the specified order (Sb3). The web page transmission unit 415 transmits the web page generated in step Sb3 to the communication terminal 10 (Sb4).

The communication terminal 10 receiving the web page causes the touch panel to display the received web page. FIG. 6 is a diagram illustrating an example of a web page displayed on the touch panel. In the web page shown in FIG. 7, web mail groups arranged in chronological order by the sorting unit 413 are displayed in a list format. For each message, type information indicating the type of the communication means is displayed. However, in the present message list display operation, only webmail is extracted, and thus all messages are "webmail". Further, on the web page shown in the figure, a simple integration button and a process unit integration button are displayed. The simple integration button is a button for instructing an integrated display operation, and the process unit integration button is a button for instructing a process unit integrated display operation.
The above is the description of the message list display operation.

1-2-3. Integrated Display Operation FIG. 7 is a flowchart illustrating an example of the integrated display operation. In this operation, in response to the instruction of the user of the communication terminal 10, the communication terminal 10 displays a list in which the web mail, the external mail, and the SNS message transmitted to the user are integrated.

  When the simple integration button is selected on the web page illustrated in FIG. 6 and the simple integration display instruction is received from the communication terminal 10, the message extracting unit 412 of the support server 40 responds to the web mail address of the user of the communication terminal 10. An external mail address to be specified is specified with reference to the communication address DB 424, and an external mail having the user as a recipient is extracted from the external mail DB 422 using the specified external mail address as a search key (Sc1). Next, the message extracting unit 412 specifies the user ID of the SNS corresponding to the web mail address of the user with reference to the communication address DB 424, and uses the specified user ID as a search key and sets the SNS with the user as a recipient. The message is extracted from the SNS message DB 423 (Sc2). The sorting unit 413 generates a message group including the web mail group extracted in step Sb1 of the message list display operation, the external mail group extracted in step Sc1, and the SNS message group extracted in step Sc2, Arrange in the specified order. Specifically, the extracted message groups are arranged in chronological order (Sc3). In step Sc3, the web page generation unit 414 generates a web page that displays a message group arranged in chronological order (Sc4). The web page transmission unit 415 transmits the web page generated in step Sc4 to the communication terminal 10 (Sc5).

The communication terminal 10 receiving the web page causes the touch panel to display the received web page. FIG. 8 is a diagram illustrating an example of a web page displayed on the touch panel. The web page shown in FIG. 6 displays not only the web mail but also an external mail and an SNS message in comparison with the web page shown in FIG. External mails and SNS messages are displayed in chronological order mixed with web mails.
The above is the description of the integrated display operation.

  According to the integrated display operation described above, a group of messages transmitted using different communication means can be displayed and listed in chronological order.

1-2-4. Process Unit Integrated Display Operation FIG. 9 is a flowchart illustrating an example of the process unit integrated display operation. In this operation, upon receiving an instruction from the user of the communication terminal 10, a list in which web mails, external mails, and SNS messages transmitted to the user are integrated, and a list classified by process unit is stored in the communication terminal 10. Display.

  When the process unit integration button is selected on the web page illustrated in FIG. 6 and the process unit integration display instruction is received from the communication terminal 10, the message extraction unit 412 of the support server 40 determines the web mail address of the user of the communication terminal 10. Is identified with reference to the communication address DB 424, and an external email having the user as a recipient is extracted from the external email DB 422 using the identified external email address as a search key (Sd1). Next, the message extracting unit 412 specifies the user ID of the SNS corresponding to the web mail address of the user with reference to the communication address DB 424, and uses the specified user ID as a search key and sets the SNS with the user as a recipient. The message is extracted from the SNS message DB 423 (Sd2). The sorting unit 413 generates a message group including the web mail group extracted in step Sb1 of the message list display operation, the external mail group extracted in step Sd1, and the SNS message group extracted in step Sd2, Arrange in the specified order. Specifically, the message groups are arranged in the order of the character codes based on the attached file name (Sd3). In step Sd3, the web page generation unit 414 generates a web page displaying a group of messages arranged based on the attached file name (Sd4). The web page transmission unit 415 transmits the web page generated in step Sd4 to the communication terminal 10 (Sd5).

The communication terminal 10 receiving the web page causes the touch panel to display the received web page. FIG. 10 is a diagram illustrating an example of a web page displayed on the touch panel. In the web page shown in the figure, the message group is arranged in the order of the attached file name as compared with the web page exemplified in FIG. In the web page illustrated in FIG. 10, the name of the document created in each process is given to each attached file, so that the message group is classified by process.
The above is the description of the process unit integrated display operation.

According to the process unit integrated display operation described above, similarly to the integrated display operation, messages transmitted using different communication means can be listed. In addition, a group of messages can be listed for each process.
When the process unit integration display instruction is given by selecting the process unit integration button on the web page shown in FIG. 8, the external mail and the SNS message have already been extracted in the integration display operation. Sd1 and Sd2 may be omitted.

1-2-5. Message reply operation FIG. 11 is a flowchart showing an example of the message reply operation. In this operation, in response to an instruction from the user of the communication terminal 10, a reply message is transmitted in response to a message transmitted to the user. In the following description, it is assumed that the user of communication terminal 10C replies to a message transmitted from communication terminal 10A to communication terminal 10C.

  In replying to the message from the communication terminal 10A, the user of the communication terminal 10C specifies the message on a web page illustrated in FIG. 6, 8 or 10, opens a message creation screen (not shown), Create When the reply message is created, the user transmits a reply instruction to transmit the reply message from the communication terminal 10C to the support server 40. In this reply instruction, a message ID to be returned, a sender and a receiver of the reply message, a subject, and a text are designated. Also, an attached file is attached.

  The message transmission unit 416 of the support server 40 that has received the reply instruction determines whether the message to be returned is a webmail (Se1). If the result of this determination is that the message to be returned is a webmail (Se1: YES), the message transmitting unit 416 creates a webmail based on the reply instruction received from the communication terminal 10C and sends it to the communication terminal 10A. Is transmitted (Se2). At this time, the message transmitting unit 416 sets the webmail address of the user of the communication terminal 10C as the sender address of the webmail.

  As a result of the determination in step Se1, if the message to be returned is not a web mail (Se1: NO), the message transmitting unit 416 determines whether the message is an external mail (Se3). If the result of this determination is that the message to be returned is an external mail (Se3: YES), the message transmitting unit 416 creates an external mail based on the reply instruction received from the communication terminal 10C, and creates the external mail. (Se4). At this time, the external mail address of the user of the communication terminal 10C is set as the sender address of the external mail.

As a result of the determination in step Se3, if the message to be returned is not an external mail (Se3: NO), the message transmitting unit 416 creates an SNS message based on the reply instruction received from the communication terminal 10C, and (Se5). At this time, the user ID of the user of the communication terminal 10C is set as the sender ID of the SNS message.
The above is the description of the message reply operation.

  According to the message reply operation described above, even in a reply message to an external mail or SNS message for which the support server 40 is not the service provider, the communication address of the communication terminal 10C is not the source of the support server 40 which is the actual sender. Is specified as Therefore, the user of the communication terminal 10A that has received the reply message can correctly grasp the creator and reply destination of the reply message.

  In this message reply operation, the communication address of the communication terminal 10C may be specified not only for the sender (From) of the reply message but also for the reply destination (Reply-To).

2. Modifications The above embodiment may be modified as shown below. The following modifications may be combined with each other.

2-1. Modification 1
In the message storage operation according to the above embodiment, the external mail to be stored is transmitted to the support server 40 by the user of the communication terminal 10A specifying the external mail address of the support server 40 in the cc column. However, similarly to the SNS server 30, the external mail server 20 determines whether the external mail is to be stored based on the sender address and the receiver address of the external mail, and the determination result is positive. In this case, it may be transmitted to the support server 40. According to this modification, the user of the communication terminal 10A does not need to specify the external mail address of the support server 40 in the cc column. Further, the support server 40 does not need to determine whether the external mail received from the external mail server 20 is to be stored.

2-2. Modification 2
Although the received mail list is displayed in the message list display operation according to the above embodiment, a transmitted mail list may be displayed. When a list of outgoing mails is displayed, in step Sb1, a webmail having the user as a sender is extracted from the webmail DB 421 using the webmail address of the user as a search key. Similarly, in the integrated display operation and the process unit integrated display operation, a list of transmitted messages may be displayed instead of a list of received messages. When displaying a list of outgoing messages, in steps Sc1 and Sd1, an external mail having the user as a sender is extracted from the external mail DB 422 using the external mail address of the user as a search key, and the user's external mail is extracted in steps Sc2 and Sd2. Using the user ID as a search key, an SNS message with the user as a sender is extracted from the SNS message DB 423.

2-3. Modification 3
The program executed in the support server 40 according to the above embodiment may be provided via a recording medium readable by a computer device. Here, the recording medium is, for example, a magnetic recording medium such as a magnetic tape or a magnetic disk, an optical recording medium such as an optical disk, a magneto-optical recording medium, or a semiconductor memory. Further, the program may be distributed via a network such as the Internet.

DESCRIPTION OF SYMBOLS 1 ... Communication system, 10 ... Communication terminal, 20 ... External mail server, 30 ... SNS server, 40 ... Support server, 41 ... Calculation unit, 42 ... Storage unit, 43 ... Communication unit, 50A, 50B ... Company network, 60 ... Public network, 411: Message receiving unit, 412: Message extracting unit, 413: Sorting unit, 414: Web page generating unit, 415: Web page transmitting unit, 416: Message transmitting unit, 421: Web mail DB, 422: External mail DB, 423: SNS message DB, 424: Communication address DB

Claims (5)

A message group including a message transmitted using the first communication unit and a message transmitted using the second communication unit different from the first communication unit is stored in a file name attached to each of the message groups. A sorting unit that arranges the character codes in order based on
A display control unit for displaying a message group arranged in the character code order on a display unit. The message sent using the first communication means is an e-mail sent using a web browser,
The message transmitted using the second communication means is an electronic mail transmitted using a mailer or a message transmitted using an SNS (Social Networking Service). 2. The information processing device according to 1 . When a reply to a message transmitted from the first user to the second user using the second communication means is instructed by the second user among the messages displayed on the display unit, 3. The apparatus according to claim 2 , further comprising: a message transmission unit configured to transmit a reply message in which a communication address of the second user used in the second communication unit is set as a transmission source instead of a communication address of the information processing apparatus. Information processing device. An information processing method executed by the information processing apparatus,
A message group including a message transmitted using the first communication unit and a message transmitted using the second communication unit different from the first communication unit is stored in a file name attached to each of the message groups. Arranging in character code order based on
Displaying a message group arranged in the order of the character codes on a display unit. Computer
A message group including a message transmitted using the first communication unit and a message transmitted using the second communication unit different from the first communication unit is stored in a file name attached to each of the message groups. A sorting unit that arranges the character codes in order based on
A program for functioning as a display control unit for displaying a message group arranged in the character code order on a display unit.

Images