JP6647076B2 - Watching system, watching server device, watching method, and computer program - Google Patents

Description

  In the present invention, when an operator monitors the situation of a plurality of users to be monitored, the presence or absence of an alert is determined according to the situation of each user, and the situation is visualized so that the situation of each user can be grasped at a glance. The present invention relates to a watching system, a watching server device, a watching method, and a computer program for improving the watching accuracy and improving the efficiency of the watching operation.

  2. Description of the Related Art Conventionally, there are various types of watching services that enable the status of a person who lives away (watched person) to be remotely checked. As a general example of such a monitoring service, a monitoring device that detects a user's situation in some form is installed in the user's house to be monitored, and information detected by the monitoring device is transmitted to a network. The system on the monitoring service provider side acquires the information via, and determines the degree of the user's alert (level of warning, danger, caution, etc.) based on the acquired information, and displays the result of the determination on the screen. An operator of a watching service collectively monitors the status of a plurality of users.

  In addition, as another example of the watching service, there is also a case where the situation of the watching person is provided to a family or the like who lives away from the watching person, and in the following Patent Document 1, it is installed in the house of the user to be watching. A system is disclosed that obtains the user's biological information in addition to the operation status of various electrical devices and appliances, and determines the alert level and the like in detail, and presents the determination result and the like to a family or the like through a network. ing. Further, Patent Literature 2 below discloses a system in which replies to a plurality of questions regarding a health condition and the like are periodically acquired from a user to be monitored to inform family members and the like via a network.

JP 2014-186402 A JP 2015-108894 A

  In the conventional watching service, the determination conditions used for determining an alert have uniform contents. For this reason, even if circumstances unique to each user differ from user to user, such different circumstances are not particularly taken into account in alert determination, and alert determination is performed uniformly. For this reason, in the conventional watching service, there is a problem that it is difficult for the operator to perform the watching operation in consideration of the individual circumstances of the user.

  In addition, when the operator monitors the status of a plurality of users collectively, the above-mentioned information that can grasp at a glance the individual circumstances of the user has not been provided to the operator by the conventional watching service. However, also in this respect, there is a problem that it is difficult to perform a high-accuracy monitoring task in consideration of the individual specific circumstances of the user.

The present invention has been made in view of such circumstances, and by setting an alert condition for each user's characteristic items, it is possible to perform alert determination that also reflects the individual circumstances of the user and the like to improve watching accuracy. It is an object to provide a watching system, a watching server device, a watching method, and a computer program.
In addition, the present invention can further contribute to the efficiency of the watching operation of the operator and the improvement of the watching accuracy by presenting the determination result of the alert together with the icon representing the individual circumstances of the user graphically. It is an object to provide a watching system, a watching server device, a watching method, and a computer program.

  In order to solve the above problem, a watching system according to the present invention receives power supply information indicating a power on / off status from an output device having a communication function in which a power supply is turned on / off by a user to be monitored. In a monitoring system including a monitoring server device and an operator terminal, the monitoring server device associates an alert condition based on a power on / off time of an output device with a user characteristic item included in an item representing a user characteristic. Means for storing the set alert setting information, means for determining the presence / absence of an alert for each user based on the received power information and the stored alert setting information, and a watching screen indicating whether or not the alert has been generated for each determined user Means for generating watching screen information according to the condition, and generating the watching screen information to the operator terminal. Means for transmitting, when the operator terminal receives watching screen information from the watching server device, means for generating a watching screen based on the received watching screen information, and means for displaying the generated watching screen. It is characterized by having.

  A monitoring server device according to the present invention is a monitoring server device that receives power supply information indicating a power on / off status from an external output device having a communication function of performing a power on / off operation by a user to be monitored. Means for storing alert setting information in which an alert condition based on a power on / off time of an external output device is set in association with a user characteristic item included in an item representing a user characteristic; Means for determining presence / absence of an alert for each user based on the alert setting information to be generated, means for generating watching screen information corresponding to a watching screen including information indicating the presence / absence of an alert for each determined user, Means for transmitting watching screen information to an external operator terminal.

The watching server device according to the present invention includes an icon table storing an icon representing the characteristics of the user according to the user characteristic items, and an icon corresponding to the characteristics of the user from the icon table. Specifying means for generating watching screen information corresponding to a watching screen that includes the specified icon image in association with the user.
Further, the watching server device according to the present invention includes: means for storing pattern setting information in which a plurality of patterns are set according to the user characteristic items; and means for specifying a pattern to which a user belongs based on the pattern setting information. And wherein the pattern setting information includes the alert setting information.

The monitoring server device according to the present invention includes means for storing a time when each of the external output devices is first turned on in one day, and a time chart showing the power on / off time of the external output device for each user. The above is characterized in that watching screen information is generated according to a watching screen that marks the time when the power is first turned on in the day.
Further, the watching server device according to the present invention is characterized in that the items representing the characteristics of the user include at least one of a living environment, a degree of health, and a degree of inconvenience of life of the user.

In the watching server device according to the present invention, the alert setting information sets alert conditions corresponding to a plurality of alerts, and generates watching screen information corresponding to a watching screen indicating the plurality of alerts for each user. It is characterized by having been done in this way.
Further, the watching server device according to the present invention is characterized in that watching screen information including a rearrangement menu for enabling setting of conditions for rearranging information for each user on the watching screen is generated. .

  Also, in the watching method according to the present invention, the watching server device outputs power supply information indicating a power on / off status from an external output device having a communication function of performing a power on / off operation by a user to be monitored. In the watching method that receives and generates information related to watching, the watching server device may change an alert condition based on a power on / off time of an external output device to a user characteristic item included in an item representing a characteristic of the user. Storing the associated alert setting information, determining the presence or absence of an alert for each user based on the received power information and the stored alert setting information, and determining whether or not the determined alert has occurred for each user. Generating watching screen information according to the watching screen including the information to be displayed, and transmitting the generated watching screen information to an external Characterized in that it comprises the steps of transmitting to the Operator terminal.

  Further, the computer program according to the present invention receives the power supply information indicating the power on / off status from an external output device having a communication function in which the power on / off operation is performed by the user to be monitored by the server computer. Then, in the computer program for generating the information related to watching, the server computer sets the alert condition based on the power on / off time of the external output device to the user characteristic item included in the item representing the characteristic of the user. Storing the associated alert setting information, determining the presence or absence of an alert for each user based on the received power information and the stored alert setting information, and determining whether or not the determined alert has occurred for each user. To generate watching screen information corresponding to the watching screen And-up, characterized in that and a step of transmitting the generated was watching screen information to the outside of the operator terminal.

  According to the present invention, the presence / absence of an alert is determined for each user based on the alert setting information set in association with the user characteristic items in the alert condition. The occurrence of an alert can be determined, and a monitoring screen including a monitoring determination result that matches the actual situation of the user can be presented to the operator, thereby making it easier for the operator to perform a monitoring task with improved monitoring accuracy.

  According to the present invention, the watching server information is generated by the watching server information for displaying the watching screen in which the icon representing the user characteristic related to the user characteristic item is graphically displayed in association with the user. Therefore, the operator who sees the icon image on the watching screen can easily understand the individual characteristics of the user at a glance by the icon image, and can easily perform the watching operation with high accuracy in consideration of the individual circumstances of the user.

  According to the present invention, a plurality of patterns are set according to the user characteristic items included in the characteristics of the user, and an alert condition is set for each of the patterns. Can be determined for each user, and by roughly classifying each user in a plurality of patterns, even if an alert determination is made for each user based on user characteristics, the alert determination process can be performed efficiently. become.

  According to the present invention, in performing the alert determination based on the power on / off time of the output device in which the user performs the power on / off operation, a time period during which the output device is first turned on in a day Is displayed to the operator, so that the operator can confirm whether or not the user has performed the power-on operation as usual in the early hours of the day based on the marking. It is possible to provide a situation for the operator to notice early whether the condition has been established.

  In the present invention, since at least one of the user's living environment, health level, or life inconvenience level is used as an item representing the characteristics of the user, the individual circumstances of the user are accurately reflected in the alert determination. In particular, the user's residence relationship is important in making an alert determination according to the actual situation of the user.

  According to the present invention, since the alert determination is performed in a plurality of stages, the situation of the user determined in consideration of the individual circumstances of the user can be presented to the operator for each stage, and the accuracy of watching by the operator can be improved. Can be helpful. As the plurality of stages, for example, it is assumed that the determination is performed in three stages of “warning” having the highest alert level, “caution” having the next highest alert level, and “normal” which is the normal level. it can.

  According to the present invention, the information for each user included in the watching screen can be rearranged according to various conditions, so that the information for each user can be arranged in an order based on the condition that the operator wants to confirm. As a result, it becomes possible to contribute to the efficiency of the watching operation of the operator. For example, if the information for each user is sorted in descending order of the alert level, the operator can check the status of each user in descending order of priority in the watching task, which is beneficial.

  According to the present invention, the presence / absence of an alert is determined for each user based on the alert setting information set in association with the user characteristic items, so that the alert occurrence is determined by reflecting the individual circumstances of the user. Further, it is possible to present the operator with a watching screen including a watching determination result suitable for the actual situation of the user, thereby contributing to the operator performing a watching operation with improved watching accuracy.

  According to the present invention, an operator who looks at an icon in the watching screen is displayed by displaying a watching screen in which an icon graphically representing the user's characteristics related to the user characteristic items is included in association with the user. The user can grasp the individual circumstances of the user at a glance, and can perform a more accurate watching operation in consideration of the individual circumstances of the user.

  In the present invention, since a plurality of patterns are set according to the user characteristic items, and the alert condition is set for each of the plurality of patterns, an alert determination may be made for each user based on the user characteristic items. Since the characteristics of each user can be roughly classified into a plurality of patterns, the alert determination process can be executed efficiently.

  According to the present invention, the output device on / off operation of the power supply by the user presents the operator with a watching screen that marks the time period during which the power supply is first turned on in one day, so that the early time period in the day is provided. Thus, the operator can confirm whether or not the user has performed the power-on operation on a daily basis based on the marking, and can present a situation where the operator notices early if the user is in a dangerous situation.

  According to the present invention, since at least one of the user's living environment, health level, and living inconvenience level is used as the item of the user's characteristic, the individual situation of the user can be accurately reflected in the alert determination. In addition, it is possible to appropriately perform a monitoring operation with higher monitoring accuracy than before.

  According to the present invention, since the alert determination is performed in a plurality of stages, the situation of the user determined in consideration of the user's individual circumstances can be presented to the operator for each stage, and the operator can monitor among the plurality of users. This is useful for determining priorities.

  According to the present invention, the information for each user included in the watching screen can be rearranged according to various conditions, so that the information for each user can be arranged in the order desired by the operator, and the operator's watching operation can be performed. It can contribute to efficiency.

It is a schematic diagram showing the whole composition of the watching system concerning a 1st embodiment of the present invention. 9 is a chart showing an example of a list of user characteristic items included in items representing user characteristics. FIG. 22 is a block diagram illustrating a main internal configuration of a television device on which a user performs an on / off operation and the like. (A) is a schematic diagram showing a question screen, and (b) is a schematic diagram showing an answer screen. It is a block diagram which shows the main internal structures of a watching server apparatus. 5 is a chart showing an example of a pattern table. It is a chart showing an example of a pictogram table. 5 is a chart showing an example of a user table. It is a chart showing a daily situation table which constitutes a watching situation DB. It is a schematic diagram showing an outline of a top page screen for an operator. It is the schematic which shows a watching screen. It is the schematic which shows the expanded state of the menu column in a watching screen. FIG. 3 is a block diagram illustrating a main internal configuration of an operator terminal. It is a flowchart which shows the processing procedure of a watching method.

  FIG. 1 shows an overall outline of a watching system 1 according to a first embodiment of the present invention. The watching system 1 of the present invention is for providing a watching service for remotely watching a user to be monitored. In particular, by devising the content of the watching screen displayed on the operator terminal 100 based on the information on watching from the watching server device 30 managed by the system operator, a plurality of watching people (users M1, M2, etc.) ) Can be quickly grasped by the operator OP, and the status of each user (alert generation status, etc.) can be determined in consideration of the individual circumstances (user characteristics) of each user. ing.

  In the watching system 1, the operator OP remotely monitors the status of the users M1, M2,... Mn to be monitored in the houses H1, H2... Hn. Is confirmed to correspond to the level of occurrence of an alert such as a warning or caution, the operator OP contacts the supervisors K1, K2,... Kn, and the supervisors K1, K2,. Will rush to the user.

  As examples of the monitor K1, K2... Kn, the family and relatives of the user, the staff of the hospital where the user goes to the hospital, the security company contracted by the user, and the like can be assumed. These monitoring persons K1, K2,... Kn use the mobile communication terminals D1, D2,. For example, a notebook computer, a smartphone, a PDA with a communication function, a mobile phone, or the like having a communication function by wire or wireless can be applied.

  In addition, the watching system 1 of the present embodiment is a television having a communication function installed in the houses H1, H2,... Hn of the users M1, M2,. TV devices are used. The television device TV1 or the like is an output device that outputs video and audio of a broadcast program, and operations such as power on / off are performed by each user M1 and the like. Since the television apparatus TV1 and the like output a scheduled broadcast program, the power on / off operation may be performed by each user on a daily basis, and for a user living alone, another operation may be performed. It is also used to distract loneliness in that it can hear people's voices, and the power may be turned on for a long time from waking to bed.

  For this reason, the use status of the television device by the user to be watched generally has a characteristic that the power on / off operation is performed in close contact with the life of the user, and thus the watch system 1 of the present embodiment is In remotely determining the situation, the user's situation is indirectly detected using the power on / off state of the television device. In the present embodiment, various information (a question for asking the user's condition, etc., information on life (weather forecast, information on city and town, information on shopping street, etc.) from the watching server device 30 to the television device TV1 or the like. ), And the television device TV1 and the like also have a function of monitoring the user's response to such information and transmitting the information to the server device 30.

  The users M1, M2, etc., who are to be watched over, need to enroll and register for the watch-over service in order to receive the watch-over service, and submit the information to the operating company of the watch-over service upon registration. Specific contents of the information to be submitted include personal information such as the user's own name, address, telephone number, e-mail address, emergency contact information, and the like, and in the present embodiment, alert determination according to user characteristics is performed. For the purpose of doing so, information on the user characteristics is also submitted.

  FIG. 2 shows a user characteristic item list 5 which is information on user characteristics submitted by the user. This list includes items such as “sex”, “living environment”, “health degree”, “living inconvenience”, “going out”, and “first on time” as types of user characteristics. For each item, a plurality of user characteristic items representing the characteristics of the user in the item are included, and the user selects a user characteristic item that matches the user based on the list 5 and operates the watching service. Will be submitted to the company.

  In the table 5 shown in FIG. 2, in the present embodiment, items such as “living environment”, “health degree”, and “living inconvenience” are regarded as important when determining the alert of the user. The item “living environment” includes three types of user characteristic items, “complete living alone”, “single living in Japan and China”, and “housing between couples” according to the living environment of the user. Depending on the degree of chronic illness, there are three types of user characteristic items, "chronic illness (severe)," "chronic illness (mild)," and "health." , Three types of user characteristic items of “free (many)”, “free (small)”, and “free (none)” are included.

  In addition, the above-described three items of “completely single living”, “single living alone” and “single house” are used to generate a watching screen so that the operator OP can quickly grasp the user situation. "And" the first on-time "are also used. Note that the item “first on-time” corresponds to the television devices TV1, TV2,..., TVn installed in the houses H1, H2,... Hn of the users M1, M2,. The time zone in which each user first turns on the power in a day includes a plurality of types of user characteristic items such as "5 o'clock", "6 o'clock", "7 o'clock", and "8 o'clock". ing.

  In addition, the above-mentioned information on the user (user's personal information, information according to the user characteristics, etc.) is asked to the user in a questionnaire format, and the user answers the questionnaire, The user selects the relevant item and submits a document showing the contents of the response to the operating company of the watching service by mail or facsimile. It should be noted that it is also conceivable to inquire about the above-mentioned information on the user on a website basis, rather than on a document basis, and to receive the answer.

  Note that the users M1, M2,... Mn to be monitored have contracted with a watching service operating company that provides watching services, and personal information on the users M1, M2,. However, a system operator (a company that manages the watching server device 30 of the watching system 1) that is not a contracting party cannot store personal information. Therefore, the personal information protected by the Personal Information Protection Law is stored and stored in the service server S managed by the watching service operating company, and is used when the operator needs to contact a person who rushes to the user. In response, the watching server device 30 requests and obtains personal information such as contact information from the service-side server S. Under such circumstances, the watching system 1 according to the present embodiment is mainly configured by devices (the watching server device 30, the operator device 100, and the like) managed by a system operator affiliated with the watching service operating company. I have. Hereinafter, details of the present invention will be described.

  FIG. 3 shows an outline of a main internal configuration of a television device 10 which is a specific example of the television device TV1 installed in a user's house. The television apparatus 10 includes a pre-processing unit 11, a decoding unit 12, an infrared processing unit 13, a control unit 14, a memory 15, an operation unit 16, a communication unit 17, a display output processing unit 18a, an audio output processing unit 18b, and the like. It is configured to be connected by a connection line L. These units 11 and the like transmit and receive signals to and from the control unit 14 through the internal connection line L. The units 11 and the like transmit signals indicating the current processing status and the like to the control unit 14, and the control unit 14 The current processing status is ascertained based on the processing status and the like transmitted from the controller and the like, and a control signal for controlling a process to be performed next is transmitted to each unit 11 and the like in accordance with the determined status. The components of the television device 10 are as follows.

  The pre-processing unit 11 includes a tuner unit, an A / D conversion unit, a quadrature detection unit, an FFT unit, and a demodulation unit. An RF signal (digital broadcast signal) acquired by an antenna is input to the input signal. On the other hand, the transport stream (TS) is demodulated by performing a predetermined process, and is transmitted to the decoding unit 12 that performs the next process. The decoding unit 12 performs a decoding process on the transport stream demodulated by the preprocessing unit 11, separates the transport stream into video, audio, and other data, performs a video decoding process on the separated video stream, and displays the separated video stream. In addition to outputting to the output processing unit 18a, the separated audio stream is subjected to audio decoding processing and output to the audio output processing unit 18b.

  The display output processing unit 18a performs a process required for a predetermined video display to generate a video signal, and outputs the generated video signal to the display screen 10a, so that the display screen 10a displays broadcast video such as a broadcast program. Is displayed and output. The audio output processing unit 18b performs predetermined processing required for audio output such as amplification to generate an audio signal, outputs the generated audio signal to the speaker 10b, and outputs various sounds from the speaker 10b.

  On the other hand, as a part related to an interface system with the user, the infrared processing unit 13 performs communication processing (signal / data transmission / reception processing) according to a well-known infrared standard (for example, each standard of the IrDA system). Specifically, a process of receiving an infrared ray including an operation signal emitted from the remote control device 19 that receives an operation from the user and transmitting the infrared ray to the control unit 14 is performed. The control unit 14 plays a central role in executing various functions of the television apparatus 10, and various processing contents defined in the basic program P 1 and the watching program P 2 stored in the memory 15. Functions as a means for performing various processes (communication control process, OSD display process, information output process, etc.) based on.

  Further, the television device 10 includes a memory 15 as a storage medium. What is stored in the memory 15 includes a basic program P1 and an OSD display table Tb1 as related to the basic functions of the television device. The device identification information ID1 is used as a monitoring service according to the present invention. There are a monitoring service display table Tb2, user identification information ID2, a threshold time F, a watching program P2, and the like.

  The basic program P1 corresponds to firmware and a system program of the television device 10, and the television device 10 has various functions as a television device (various functions for watching television, communication functions, and the like). It defines various processes of the control unit 14 necessary for the operation. The OSD display table Tb1 is a table that stores a plurality of display part data for appropriately displaying an image and text used for various menus, warnings, and the like on the OSD. The device identification information ID1 is information indicating an identification code of the television device 10, and is information transmitted to a communication destination in order to identify another communication device or the like when performing communication. However, it is used as a device ID for identifying the user's television device.

  The watching service display table Tb2 stores various display part data used to display an image, text, and the like relating to a screen relating to the watching service on the display screen 10a of the television device 10. In the embodiment, the data includes display part data corresponding to various screens shown in FIGS.

  For example, as for the question screen 21 shown in FIG. 4A, a text indicating a question or the like and a first button 21a corresponding to “good” and a “normal” as options indicating a plurality of answers to the question are provided. The display part data includes a second button 21b and a third button 21c corresponding to “bad”, and a fourth button 21d corresponding to “going out” other than the answer. The user name (or nickname) and the like included in the user identification information ID2 described later are read from the memory 15 and pasted on the portion of "Mr. XXX" included in the text. In addition, the phrase "Good morning" to be included in the text is adapted to greeting of the routine in accordance with the time zone is pasted, "Hello", according to other greetings such as "Good evening" The displayed text is included in the watching service display table Tb2. When the fourth button 21d corresponding to “going out” is selected, another question screen (not shown) is displayed. On the other question screen, the number of days to go out (1 day, 2 days, 3 days) is displayed. Etc.) are selectable. When such a selectable item is operated, information indicating the number of days to go out according to the selected item is transmitted to the watching server device 30.

  In the answer screen 22 shown in FIG. 4 (b), the center is the place where the answer history information 22a transmitted from the watching server device 30 is pasted, and the text “Living Support” at the top and the answer history The part data corresponding to the text arranged at the top of the information 22a and the bar-shaped text at the bottom (switching to the next screen when the enter button is pressed) is included in the monitoring service display table Tb2 (the question screen described above). 21 etc.). Note that the portion of “Mr. XXX” included in the text at the top of the answer history information 22a is the same as in FIG. 4A, and “△△△” is selected in FIG. 4A. The content of the answer is pasted. It should be noted that the television device 10 is also configured to display a screen having other contents than those shown in FIGS. 4A and 4B (for example, various information screens regarding a local government service in which the user resides). Each of the screens 21 and 22 as described above is generated using display part data and the like stored in the watching service display table Tb2 stored in the memory 15 and stored in the watching service display table Tb2. Some or all of the display part data to be displayed can be obtained from an external server such as a watching server device. For example, the television device 10 is required from the watching server device or the like when the power is turned on. The specification may be such that display part data is acquired and a display screen is generated using the acquired data.

  The user identification information ID2 stored in the memory 15 shown in FIG. 3 is information (user ID) for identifying a user (watched person M1) registered in the watching service, and the user ID is When the user registration to the watching service is completed, the operating company of the watching service is issued to the user who has completed the user registration, and the user information including the issued user ID and the like is transmitted through the watching server device 30, The information is transmitted to the television device 10 used by the user, and the user information including the user ID and the like transmitted in this manner is stored in the memory 15 as the user identification information ID2.

  Further, the threshold time F stored in the memory 15 is used in one of a plurality of processes defined by a watching program P2 described later. In the present embodiment, 3 minutes is set as a default value. Although set, a desired value can be set between 10 seconds and 10 minutes by a setting menu (not shown).

  Furthermore, the watching program P2 stored in the memory 15 is an application program that defines processing on the television device 10 side in performing the watching service according to the present invention, and is stored in the memory 15 of the television device 10 as an application. It is appropriately installed (it is of course possible to install it in the memory 15 at the time of manufacturing the television apparatus 10). The watching program P2 defines the processing performed by the control unit 14 with respect to the watching service, and specifically defines various processing as described below.

  First, as an example of the processing content defined by the watching program P2, there is one related to a power-on operation. When the power-on operation is performed by the user and the power-on state is changed to the power-on state, if the power-on operation is the first operation in a day, a flag indicating that the power has been turned on (power-on flag) is set in the memory 15. The first power-on information (corresponding to status information) indicating that the power has been turned on for the first time in one day, together with the device identification information ID1 and the user ID, is sent to the watching server device 30 by the communication unit 17. The program P2 specifies that the transmission process is performed by using the program. The control unit 14 can determine whether or not the power-on operation is the second or later power-on operation in one day based on whether or not the power-on flag is set in the memory 15. In this case, the second and subsequent power-on information (corresponding to status information) indicating that the power supply is in the second and subsequent power-on states in one day, together with the device identification information ID1 and the user ID, is sent to the monitoring server device 30 by the communication unit 17. The watching program P2 specifies that the transmission process is performed by using the program.

  Note that the control unit 14 of the television apparatus 10 constantly detects the current date and time based on information indicating the date and time included in the received broadcast signal. If the power-on flag is set at 15, the watching program P <b> 2 also defines that the power-on flag is reset to a state where the power-on flag is not set.

  In addition, the watching program P2 transmits the power-on information for each power-on operation, and then displays the question screen 21 shown in FIG. 4A on the display screen 10a. A process for reading data from the watching service display table Tb2 stored in the memory 15 is defined. Then, based on the read display part data, the time from displaying and outputting the question screen 21 to the display screen 10a until receiving an answer by selecting the first button 21a to the fourth button 21d included in the question screen 21 is counted. The monitoring program P2 also defines (measurement) processing. Further, the watching program P2 also defines a process of comparing whether or not the measured time exceeds a threshold time F stored in the memory 15.

  As a result of the comparison, when the measured time does not exceed the threshold time F and any one of the first button 21a to the fourth button 21d is selected and an answer or the like relating to the question is received during that time, the selected button is selected. The monitoring program P2 specifies that the corresponding information (corresponding to the status information) indicating the contents according to (1) is transmitted to the watching server device 30 using the communication unit 17. Further, if none of the first button 21a to the fourth button 21d is selected (no answer to the question is accepted) and the result of the comparison indicates that the measured time exceeds the threshold time F, the question screen 21 is displayed. The monitoring program P2 regulates watching the correspondence information (corresponding to the situation information) indicating that no correspondence is provided and transmitting it to the server device 30.

  Further, when the power-off operation is performed by the user, the watching program P2, as in the case of the power-on operation, supplies power-off information (corresponding to status information) indicating that the power has been turned off to the device identification information ID1. It also specifies that a process of transmitting to the watching server device 30 using the communication unit 17 is performed together with the user ID and the like.

  Note that the watching program P2 displays the answer screen 22 of FIG. 4B when receiving that the first button 21a to the fourth button 21d are operated on the question screen 21 of FIG. When the fourth button 21d is operated, as described above, the display is switched to a question screen (not shown) for asking the expected number of days to go out, and the number of days to go out (1) is displayed on the question screen. , 2nd, 3rd, etc.) is selected, the process of displaying the answer screen 22 of FIG. 4B is specified. When the answer screen 22 of FIG. 4B is displayed, the watching program P2 specifies that the determination button of the remote controller 19 or the like is operated or not, and when the determination button is operated. Specifies a process of switching the display to another screen (for example, a screen of a local government service). On the other screen, when the end button of the remote controller 19 is operated, the watching program P2 switches the display to the television broadcast screen of the channel based on the last channel function or the channel specified by default. Stipulate.

  Returning to FIG. 3, description of the internal configuration of the television device 10 will be continued. The operation unit 16 is a user interface provided on a housing of the television device 10 and includes a volume switch button, a channel switch button, an input switch button, and the like in addition to a power switch 16a for switching power on / off. ing. The communication unit 17 corresponds to a communication unit, and performs communication processing based on a known communication standard (for example, a LAN standard based on IEEE or the like or a standard based on DLNA (registered trademark) or the like) under the control of the control unit 14. And has a structure to which a communication cable such as a LAN cable can be connected.

  Note that the communication unit 17 is built in the television device 10 and connected to an external connection unit (for example, a connection terminal using a method such as HDMI (registered trademark), USB (registered trademark), or IEEE1394). Both cases are assumed in the case of external connection. In the case of external connection, the above-described monitoring program P2 or the like is stored in a communication device corresponding to the externally provided communication unit 17 so that the CPU of the communication device performs each process related to the watching service. Even when the communication unit 17 is externally attached as described above, the television apparatus 10 functions integrally with the external communication unit 17 in the present invention.

  A remote control device 19 for remote-controlling the television device 10 by a user has a power switch for turning on / off the power of the television device 10, a number button including a total of 12 buttons, 4 color buttons (blue, red, green, and yellow buttons) in addition to the left and right keys, the enter button, the volume adjustment key, the channel switching key, the question request button, the back button, the end button, and the menu button Have. When an operation from the user is received with each of these buttons and switches, the remote controller 19 emits infrared light indicating the content of the received operation. The power-on operation or the power-off operation is performed by operating the power switch 16a of the operation unit 16 or the power switch of the remote control device by the user.

  FIG. 5 shows a main internal configuration of the watching server device 30 of the watching service (watching system 1). A general server computer (computer having a web server function) is applied to the watching server device 30 of the present embodiment, and various devices and the like are connected to the MPU 30a that performs overall control and various processes by an internal connection line 30h. The various devices and the like include a communication module 30b, a RAM 30c, a ROM 30d, an input interface 30e, an output interface 30f, and a large-capacity storage system (HDD system) 30g.

  The communication module 30b is a communication device corresponding to a connection module with a wide area network, and conforms to a required communication standard (for example, a LAN module). The communication module 30b is connected to a wide area network via required communication equipment (not shown; for example, a router or the like), and the television devices TV1, TV2,. , Kn, the service-side server S, and the observers K1, K2,... Kn can communicate with the portable communication terminals D1, D2,.

  The RAM 30c temporarily stores contents, files, and the like associated with the processing of the MPU 30a, and the ROM 30d stores programs and the like that define the basic processing contents of the MPU 30a. The input interface 30e is connected to a keyboard 30i, a mouse, and the like that receive operation instructions and the like from a system administrator or the like of the system operator, and transmits the operation instructions or the like received from the system administrator or the like to the MPU 30a. The output interface 30f is connected to a display 30j (display output device) and outputs the contents accompanying the processing of the MPU 30a to the display 30j so that a system administrator or the like can check the current processing contents and the like. .

  The large-capacity storage system 30g (corresponding to a storage device) stores various databases (DB), tables, programs, and the like. Specifically, the server program 31, the watching system program 32, the pattern table 33, the pictogram table 34, a user table 35, a watching situation DB 36, an operator table 37, a website DB 38, and the like.

  The server program 31 defines various processes according to the server operation system. The MPU 30a performs processes based on the specified contents, so that the watching server device 30 has a basic function as a server computer. Fulfill. The monitoring service program 32 will be described later, and the pattern table 33 and the like will be described first.

  FIG. 6 shows an outline of the contents of the pattern table 33. The pattern table 33 corresponds to pattern setting information in which a plurality of patterns are set according to user characteristic items included in a plurality of types of user characteristics, and efficiently determines an alert level (emergency level) in a watching process. This is a table used when classifying each user by pattern. The pattern table 33 of the present embodiment defines a total of five types of patterns A to E. Note that the number of patterns is not limited to five types, and can be appropriately increased or decreased according to the specifications of the watching service, the number of users, and the like. From two or more types, in some cases, more than five types and six types , Seven types, eight types, etc., can be appropriately set, and the user can be finely classified by pattern.

  The pattern A in the pattern table 33 in the present embodiment is intended for a user who pays particular attention. The pattern B is for a user who has a little attention from the viewpoint of the user's "living environment". The pattern C is for a user who has a little attention from the viewpoint of the “health degree” of the user. The pattern D is intended for a user who has a little attention from the viewpoint of the user's “physical inconvenience (life inconvenience)”. Pattern E is intended for a user who does not require much attention in the characteristics of the user.

  As shown in FIG. 6, the pattern table 33 includes, for each of the above-described types of patterns A to E, a user attribute, an alert condition regarding the power-on state of the user's television device (alert condition: power-on), and a An alert condition (alert condition: power off) for the power-off state of the television set is set. As the user attributes in the pattern table 33, the user characteristic items included in the user characteristic items of "living environment", "health degree", and "living inconvenience" in the user characteristic item list 5 shown in FIG. Is used.

  Specifically, the user attribute of the pattern A defines a condition in which user characteristics such as “completely alone”, “pre-existing illness (heavy)” and “inconvenience (many)” are combined, and this condition is met. It is determined (specified) that the user belongs to pattern A. The user attribute of the pattern B is a condition combining the user characteristic items of “individual daytime alone” or higher and the health degree of “pre-existing disease (mild)” or the inconvenience level of “inconvenience (small)”. Is defined. Therefore, users who are “completely alone” and do not belong to pattern A and who have “prevalence (slight)” or “disability (small)” also belong to pattern B.

  As the user attribute of the pattern C, a condition combining user characteristic items of “prevalence (heavy)” and “single-in-Japan alone” or more is defined (except when the pattern belongs to pattern A). Is determined (specified) to belong to the pattern C. As a user attribute of the pattern D, a condition combining user characteristic items of “inconvenient (many)” and “single-Japanese-single” or more is defined (except in the case of belonging to the pattern A), and this condition is satisfied. It is determined (specified) that the user belongs to the pattern D. As the user attributes of the pattern E, conditions other than those relating to the user attributes of the patterns A to D described above are defined, and a user who does not correspond to the patterns A to D is determined to belong to the pattern E (specification). ) Is done. It should be noted that the above-described condition contents of the user attributes of the patterns A to E are merely examples, and it is of course possible to set other conditions.

  “Alert condition: power on” in the pattern table 33 of FIG. 6 is an item indicating an alert condition regarding the power-on state of the television device of the user. The condition is defined that the power-on duration is 12 hours or more, and the condition is “caution”. If the power-on duration is 24 hours or more, the condition is “warning”. The “warning” level means that the alert level (risk level) is higher than the “caution” level (the same applies hereinafter).

  Further, the “alert condition: power on” of the patterns B to D specifies the same condition content, and when the power on duration is 24 hours or more, the “attention” level, the power on duration Is greater than or equal to 36 hours, the condition is that the level corresponds to the “warning” level. Accordingly, in the present embodiment, the alert determination is performed under the same condition for the patterns B to D. In addition, it is of course possible to make the contents of the condition of “alert condition: power-on” of the patterns B to D different depending on the specification of the watching service or the like (“alert condition: power-off” of the patterns BD to be described later). The same applies to

  The “alert condition: power-on” of the pattern E is “attention” when the power-on duration is 36 hours or more, and “warning” when the power-on duration is 48 hours or more. It is a condition that corresponds to the level. From the above, the pattern A for the user requiring special attention is set to be at the level of “caution” or “warning” with the shortest power-on duration, and is designed for the user with a little attention. The patterns B to D are set to be at the “caution” or “warning” level with the second shortest power-on duration, and the pattern E for the user who requires less attention is the longest. It is set so that it becomes the level of "caution" or "warning" with the duration of power-on.

  “Alert condition: power off” in the pattern table 33 of FIG. 6 is an item indicating an alert condition regarding the power-off state of the user's television device. If the duration is more than 24 hours, a condition of "attention" is defined, and if the duration of power-off is more than 36 hours, a condition of "warning" is defined. The “alert condition: power off” of the patterns B to D specifies the same condition content as in the case of the “alert condition: power on” of the patterns BD, and the duration of the power off is 36 hours. If it is more than the above, the condition is that it corresponds to the “caution” level, and if the power-off duration is more than 48 hours, it corresponds to the “warning” level.

  The “alert condition: power off” of the pattern E is “attention” when the power-off duration is 48 hours or more, and “warning” when the power-on duration is 60 hours or more. It is a condition that corresponds to the level. As described above, in the case of the “alert condition: power off”, the pattern A becomes the “caution” or “warning” level with the shortest power-off duration similarly to the case of the “alert condition: power on”. , Patterns B to D have the level of “caution” or “warning” with the second shortest power-off duration, and pattern E has the level of “caution” or “warning” with the longest power-off duration. It is set to become. At the same alert level (for example, “attention” level) of the same pattern, “alert condition: power off” has a longer time corresponding to the condition than “alert condition: power on”. This is because, in this embodiment, the television device generally emphasizes that the state in which the power is turned off is longer than the state in which the power is turned on. It is not limited to time setting. For example, in the case of an elderly person or the like, the television device may be left on for almost all day, and the power-on duration may be longer than the power-off duration. In this case, it may be preferable to set “Alert condition: power on” to a longer time corresponding to the condition than “Alert condition: power off”. Preferably, the length is appropriately determined according to the user's characteristics, living conditions, and the like.

  In the above-described pattern table 33, each item of “alert condition: power on” and “alert condition: power off” associated with the user attribute (including the user characteristic item) for each pattern is the alert setting information. And the pattern table 33 includes such alert setting information.

  FIG. 7 shows an example of the outline of the contents of the pictogram table 34. The pictogram table 34 is a table (icon table) in which pictograms corresponding to icons representing the user characteristics related to the plurality of types of user characteristic items shown in FIG. 2 in association with the user characteristic items are stored. Basically, the user characteristic items to which the pictograms are associated are basically three types of “complete living alone”, “single living in Japan and China”, and “housing for couples” in the item of “living environment” described above, and “health degree”. The three categories of “prevalence (healthy),” “prevalence (mild)” and “healthy” in the item, and “disability (many)”, “disability (small)”, and “ The three types of "free (none)" are used in combination, and in gender, each pictogram is represented in black for "male" and red for "female". In FIG. 7, the pictogram of “female” is not red because of the monochrome display.)

  FIG. 8 shows an outline of the contents of the user table 35, in which user information and the like transmitted from the service-side server S managed by the watching service operating company to the watching server device 30 are stored. Specifically, information on the user whose registration has been completed (user ID, gender, user characteristics of living environment, user characteristics of health, user characteristics of inconsistency in life, going out, initial ON time, etc.) Is transmitted from the service-side server S to the watching server device 30, the watching server device 30 stores the transmitted information on the user in the user table 35 for each user ID and sequentially accumulates the information.

  Further, the user whose registration has been completed performs a communication test with the watching server device 30 using the television device 10 used by the user, and the user transmits the communication test from the television device 10 at the time of the communication test. When the server device 30 receives and acquires the user ID (user identification information ID2) and the device identification information ID1 included in the incoming information, the server device 30 associates the acquired device identification information ID1 with the acquired user ID, and The processing for storing in the table 35 is performed.

  Further, when the watching server device 30 stores and stores the information on the user in the user table 35, the type of the pattern to which the stored user belongs is specified by the processing of a watching system program 32 described later, and the specification is performed. The type of the pattern is stored in the user table 35 in association with the user ID, and a pictogram corresponding to the user is also specified from the pictogram table 34 and stored in the user table 35 in association with the user ID similarly to the pattern. .

  Note that the amount of information stored in the user table 35 increases as a new user registers in the watching service. On the other hand, when a registered user leaves the watching service, information corresponding to the user is stored in the user table. 35. Further, the user characteristic items included in the items such as “living environment”, “health degree”, and “living inconvenience” can be changed at any time after user registration. Is changed from “married couple” to “single-day living alone”, the user watches over the change and contacts the service company, and the user from the service side server S to the watching server device 30 Since the notification of the change of the information is transmitted together with the user ID, the monitoring server device 30 updates the information stored in the user table 35 based on the received change notification when receiving such a change notification ( Depending on the case, the type of the pattern is also changed).

  FIG. 9 shows an outline of the contents of a daily situation table 36a that stores information on the watching situation of a certain day in the watching situation DB 36 stored in the mass storage system 30g. The watching status DB 36 is a daily status table storing information such as the power on / off status transmitted from the television device of each user to the watching server device 30 every day and the answer of the screen shown in FIG. 4 and the like. It is an aggregate of. Therefore, the watching status DB 36 is a database in which information on a daily basis is sequentially accumulated. The watching status DB 36 is, for example, an aggregate of daily status tables from January 1, 2013 to December 11, 2013. It has become.

  The daily status table 36a in FIG. 9 stores information (status information such as answers, other information, and the like) transmitted from each of the plurality of television devices TV1 and the like of each user on December 11, 2015. Specifically, for each user ID, “device identification information”, “power on / off time”, “transmission content”, “power on duration”, “power off duration”, “go out”, And information corresponding to each item such as “remarks”.

  The item of “device identification information” in the daily situation table 36a stores the device identification information of the television device that has transmitted the information. When the information (situation information) transmitted from the television device is “power-on information”, the item of “power-on / off time” stores the time at which the “power-on information” was received. Similarly, when the “power-off information” is received, the time when the “power-off information” is received is stored. In addition, when the “power-on information” and the “power-off information” are received a plurality of times a day, the plurality of reception times are stored in the “power-on / off time” item.

  Information (corresponding to status information) indicating the content corresponding to each of the buttons 21a to 21d operated on the question screen 21 illustrated in FIG. 4A is received in the item of “transmission content” of the daily status table 36a. Stored with time. In the item of “transmission contents”, when each of the buttons 21 a to 21 d operated on the question screen 21 illustrated in FIG. 4A is not operated for more than the threshold time F, “no response (no operation)” Is stored together with the reception time of the information.

  In the item of “power on / off time” of the item of “power on / off time” in the daily situation table 36a, if the most recently stored item is “power on information”, the “power on The elapsed time after receiving the “ON information” is watched and stored by the timer function of the server device 30. The time of the elapsed time is monitored by the “power-off information” next. It is performed until it is received. In the “power off duration” item, if the most recently stored “power off information” in the “power on / off time” item, the “power off information” is received. The elapsed time since the monitoring is monitored and stored by a timer function of the monitoring server device 30, and the elapsed time is monitored until the server device 30 receives the next “power-on information”. In the item of “going out”, the number of days of going out sent from the watching device (television device) is stored. Note that, in the item of “remarks”, information that needs to be stored in association with the user ID other than the items described above is stored.

  The operator table 37 stored in the large-capacity storage system 30g is a table in which information on operators who perform operator duties in the watching service is registered. You have registered information. The operator table 37 stores the operator's name, contact information (telephone number), password, and the like in association with the operator ID assigned to each operator.

  The website table 38 stored in the large-capacity storage system 30g stores, for example, page data (data based on HTML, XML, or the like) for displaying parts constituting the web page screen shown in FIGS. It is stored. For example, when an operator terminal 100 of the operator OP accesses a URL of a website constructed by the watching server device 30, the watching server device 30 stores page data of a web page screen (top page screen 39) as shown in FIG. Is read from the mass storage system 30g and transmitted to the operator terminal 100 of the access source. Thereafter, the watching server device 30 generates watching screen information for enabling the watching screen shown in FIG. 11 and the like to be displayed on the operator terminal 100 in accordance with the operation content transmitted from the operator terminal 100, and Transmit to terminal 100.

  The top page screen 39 shown in FIG. 10 is a top page screen of a website provided for the operator, and has an operator ID input field 39a, a PW (password) input field 39b, and a login button 39c. It has become.

  The watching screen 40 shown in FIG. 11 is a screen displayed when the login is completed based on the login operation performed on the top page screen 39. This watching screen 40 shows the watching status of a plurality of users, and includes user columns 41, 42, 43 and the like indicating the status and information for each user. The contents of each of the user columns 41, 42, 43, etc. will be described by taking the user column 41 as an example. A user ID and a pictogram indicating the characteristics of the user are arranged in the user identification column 41a at the left end in the figure. And a time chart column 41b indicating a time zone from 0 to 24:00 of the day and a TV use status column 41c indicating an on / off time of the television device in association with the user ID and the like. Has become. In the watching screen 40, a sorting menu column 52 including sorting conditions for sorting the user columns 41 and the like under predetermined conditions is arranged at the upper left of the screen, and a sorting button 54 is arranged at the center of the screen. A logout button 55 is arranged at the upper right of the screen.

  In the time chart column 41b, a block indicating a time zone in which the user's television device is powered on is colored darker, while a block in a time zone in which the user's television device is powered off is marked. Light colored. In addition, the time chart column 41b includes a time frame 50 corresponding to a marking indicating a time at which the power of the television device is turned on at the beginning of the day registered by the user. Further, the watching screen 40 is provided with a current time indicator 51 indicating the current time so as to traverse the time chart columns 41b and the like of the user columns 41 and 42 and the like.

  In the watching screen 40, the background of the time zone block indicating the power-off state in the user identification column 41a, the time chart column 41b, and the TV usage status column 41c are determined by the processing of the watching system program 32 described later. The colors are colored according to the user's alert level (warning, caution, normal). For example, in the case of "warning", the color is light pink (indicated by a plurality of horizontal lines in FIG. 11), and in the case of "caution", the color is light yellow ( Each color of light gray (shown in white in FIG. 11) is given in the case of "normal" in FIG. The watching screen 40 is designed to be presented to the operator OP by including the information indicating the presence / absence of an alert and the alert level for each determined user by the above-described background color coding. In addition, the presence / absence of an alert and the manner of presenting the alert level may be indicated by associating characters “warning”, “caution”, and “normal” with the user ID, an icon representing “warning”, and “caution”. , And an icon representing “normal” in association with the user ID.

  The content of the watching screen 40 having the above-described configuration is updated at any time as time elapses and status information is received from the user's television device. For example, when the current time changes from 11 o'clock to 12 o'clock, the position of the current time indicator 51 also moves to a position indicating 12:00 and changes to the power on / off state of the television device of each user. If there is no, the status of the block in the 11:00 time zone is carried over to the status of the block in the 12:00 time zone, and one hour is added to the time in the TV usage status column 41c.

  Further, for example, when the server device 30 receives status information indicating that the power has been turned off from the television device of the user whose user ID in the user column 41 is “001”, and the server device 30 receives the information at 11:00 in the user column 41 The time zone block is changed from the dark color in the power-on state to the light color in the power-off state, and the TV usage status column 41c at the right end is also changed to the power-off content. As described above, the watching screen 40 shows an almost real-time situation according to the situation of each user, so that the operator can always check the latest user situation.

  FIG. 12 shows a state in which the rearrangement menu column 52 at the upper left of the watching screen 40 is expanded. When the reverse arrow portion 52a on the right side of the rearrangement menu column 52 is selected by an operator's mouse operation or the like, the rearrangement menu is displayed. The column 52 is expanded from the state shown in FIG. 11 to the state shown in FIG. In the state shown in FIG. 12, “ID order (before)”, “ID order (before)”, “alert level is high”, “alert level is low”, “alert time is early”, “alert time is late” "Can be selected by the cursor 53 and set. When a selection operation of a rearrangement button 54 arranged on the right side of the rearrangement menu column 52 is performed in a state where a desired condition is selected by the cursor 53, the selected rearrangement condition is monitored from the operator terminal 100 by the operator terminal 100. The data is transmitted to the device 30.

  In addition, various sorts such as "ID order (from the front)", "ID order (from the rear)", "alert level high", "alert level low", "alert early", and "alert late" are used. Information for arranging in the watching screen 40 the rearranging menu column 52 including the condition corresponds to the rearranging information, and the rearranging information is included in the watching screen information for generating the watching screen 40.

  Upon receiving the sorting condition from the operator terminal 100, the watching server device 30 generates watching screen information for displaying a watching screen in which the user columns are arranged based on the received sorting condition, and sends the information to the operator terminal 100. Will be sent. When receiving the newly generated watching screen information, the operator terminal 100 generates and displays the watching screen based on the received watching screen information. Therefore, the displayed watching screen is displayed under the conditions specified by the operator. The screen contents are arranged in each user column.

  Since the watching screen 40 is configured as described above, the operator can grasp at a glance the characteristics and lifestyle of the user by using the pictograms arranged in the user identification field 41a. This information can be used to determine whether or not a rush is necessary in conjunction with the off-state. Further, the time chart column 41b allows the operator to easily check the power on / off status of the television device in units of one hour in the range from 0:00 to 24:00. The time at which the power is turned on is indicated by the time frame 50, so that it is possible to check whether or not the situation of the operator is different from the usual time, using the time frame 50 as a guide.

  Further, the TV device usage status column 41c at the right end indicates the continuous on / off time of the television device. For example, even if the power-on state or the power-off state has continued from the previous day, the TV device immediately continues. The operator can know the power on or off time during the operation. Furthermore, as described above, the background color of the power-off block in the user identification column 41a, the time chart column 41b, and the background color of the TV usage status column 41c are color-coded according to the alert level of the user. The color allows the operator to quickly grasp the alert level of each user, which can be used for comprehensive watching judgment. In addition, since each user column can be rearranged as appropriate in the order desired by the operator, the operator can perform the watching operation in the order that the operator wants to check. This will contribute to efficiency and monitoring accuracy. When the logout button 55 is operated, the display of the watching screen 40 is switched to the top page screen 39 of FIG. 10 described above.

  In addition, each user ID shown on the watching screen 40 is selectable, and when the operator determines that communication or the like is necessary for a certain user, a selection operation of the user ID related to the user is performed. Become. When a user ID selection operation is performed, the selected user ID is transmitted from the operator terminal 100 to the watching server device 30. Then, upon receiving the user ID, the watching server device 30 transmits the received user ID to the service-side server S (see FIG. 1) and makes a request for personal information.

  Upon receiving the request for personal information based on the user ID, the service-side server S monitors the user's personal information (user name, emergency contact information, and the like) related to the user ID and transmits it to the server device 30. When receiving the personal information, the watching server device 30 generates user screen information corresponding to the user personal screen indicating the received personal information, and transmits the generated user screen information to the operator terminal 100. Upon receiving the user screen information, the operator terminal 100 generates and displays the user's personal screen based on the received user screen information. The user confirms the personal information on the user's personal screen, and performs a contact operation by telephone or e-mail to the emergency contact information.

  Next, the watching system program 32 of the watching server device 30 shown in FIG. 5 will be described. The monitoring system program 32 is equivalent to a computer program for a server computer, and defines various processes performed by the MPU 30a to operate the monitoring service. According to the contents of the monitoring system program 32, the MPU 30a performs various processes. Function as a means for performing The watching system program 32 according to the present embodiment mainly defines two types of processing. The first relates to updating the user table 35 and the watching state DB 36 described above, and information distribution to the television device, and the like. The second process relates to a process of making an alert determination based on the accumulated information, generating information on watching for the operator including the determination result, and providing the information to the operator.

  The processing contents relating to the first of the watching system program 32 include processing for storing information about the user sent from the service side server S in the user table 35, and status information sent from the user's television device TV1 or the like. (Power-on information, power-off information, information indicating an answer that each of the buttons 21a to 21d of the question screen 21 has been operated, and the like).

  Regarding the former process of storing the information about the user in the user table 35, the MPU 30a monitors the information about the user and, when the server device 30 receives the information, associates the received information in the user table 35 of FIG. A process for storing the contents of various user characteristic items corresponding to the user characteristic items is performed. Also, based on the user characteristic items (user characteristic items related to each item of “living environment”, “health degree”, and “living inconvenience”) included in the received information, based on the pattern table 33 in FIG. The MPU 30a specifies a pattern to which the user belongs (any of patterns A to E) and stores the specified pattern in the user table 35 in association with the user ID of the user.

  Also, the MPU 30a determines the figure based on the user characteristic items (user characteristic items regarding each item of “living environment”, “health degree”, and “life inconsistency”) included in the information on the user received by the watching server device 30. 7, a pictogram corresponding to the characteristics of the user is specified, and the specified pictogram is stored in the user table 35 in association with the user ID of the user. By performing such processing by the MPU 30a, the contents user table 35 as shown in FIG. 8 is generated. Note that the MPU 30a performs the above-described processing each time the monitoring server device 30 receives information about the user from the service-side server S, so that the contents of the user table 35 are updated as needed.

  Regarding the latter process of monitoring the status information sent from each of the television devices TV1 and the like and accumulating it in the status DB 36, the MPU 30a monitors the status information, and when the server device 30 receives the status information, the MPU 30a described above together with the date and time when the status information was received. A process of storing (storing) in a predetermined DB (for example, the daily status table 36a shown in FIG. 9) in the watching status DB 36 is performed. At this time, by referring to the device identification information ID1 and the user ID (user identification information ID2) attached to the status information, and correlating with the predetermined user ID in the daily status table 36a, the status information is “power-on information” or In the case of "power-off information", the received information is stored in the item of "power-on / off time", and the other information (information indicating an answer that each of the buttons 21a to 21d of the question screen 21 has been operated). If so, the information is stored in the item of "transmission content", and when the information indicating the number of days to go out is received, the information is stored in the item of "going out".

  When the received status information is “power-on information”, the watching system program 32 uses the received “power-on information” as the first “power-on information” stored in the daily status table 36a. A process for determining whether or not there is a user ID is defined. If the received “power-on information” is the first time, the monitoring status DB 36 is used for a plurality of recent days corresponding to the received user ID (for example, The information stored in the item of “transmission contents” (for 5 days) is read out, and the access source monitoring device (for example, the answer history information 22a in the answer screen 22 of FIG. 4B) is read as the answer history information (see FIG. 4B). The watching system program 32 specifies that the process of transmitting to the television apparatus 10) is performed.

  When the “power-on information” is received, the watching system program 32 measures the elapsed time as an elapsed time from the reception, and sets the item of “power-on continuation time” (“power The process of storing the information in the item associated with the user ID received together with the “ON information” is defined (time measurement is continued until the next “power-off information” is received). Similarly, when the monitoring system program 32 receives the “power-off information”, the watching system program 32 indicates the elapsed time since the reception of the “power-off information” together with the item “power-off duration” (“power-off information”) in the daily status table 36a. The processing to be stored in the item associated with the received user ID) is defined (time measurement is continued until the next “power-on information” is received).

  On the other hand, as processing content relating to the second of the watching system program 32, information on watching monitoring based on the information accumulated in the watching status DB 36 described above is provided to each operator through a web page. When the URL is accessed, the MPU 30a performs a process of transmitting top page information (page data) corresponding to the top page screen 39 shown in FIG. 10 to the access source.

  When the operator ID and the password transmitted from the access source are received in response to the transmission of the page data, the operator table 37 (see FIG. 5) stores the operator ID and the password that match the received operator ID and the password. The MPU 30a performs a process of determining whether a password exists. If the received ID and password do not match those stored in the operator table 37, the MPU 30a performs a process of transmitting page data of a web page indicating that the operator ID and password are to be re-input to the access source.

  If the received operator ID and password match those stored in the operator table 37, the watching screen information corresponding to the watching screen 40 is displayed so that the watching screen 40 shown in FIG. Is performed by the MPU 30a. First, the MPU 30a specifies the daily status table 36a (see FIG. 9) storing the latest information in the watching status DB 36, and in the specified daily status table 36a, the “power-on continuation time” or the “power In addition to extracting the time information stored in one of the items of the “off duration”, the process of specifying the type of the pattern stored in the pattern item of the user table 35 is performed for each user.

  When the time information is extracted from the “power-on continuation time”, the MPU 30a determines each time of the alert condition stored in the item of “alert condition: power-on” associated with the specified pattern type and the extracted time information. Compares with the numerical value of the time indicated by, and specifies whether the user to be processed corresponds to the alert, and when it corresponds to the alert, specifies the alert level ("attention" or "warning") Is performed for each user ID.

  For example, in the daily situation table 36a, the time information of "24 hours and 7 minutes" is stored in the item of "power-on duration" associated with the user ID of "001". The time information “24 hours 7 minutes” is extracted, and the type (pattern A) of the pattern associated with the same user ID (001) is specified in the user table 35 of FIG. Then, the MPU 30a calculates, from the pattern table 33 of FIG. 6, the time values of the alert conditions “12 hours or more: caution” and “24 hours or more: warning” of “alert condition: power on” associated with pattern A. Then, the extracted “24 hours and 7 minutes” are compared with each other to determine whether the alert condition is satisfied, and when the alert condition is satisfied, the stage of the alert level is determined.

  In the above example, “24 hours 7 minutes” satisfies the alert condition of “24 hours or more: warning”, so the user whose user ID is “001” is determined to be an alert, and the alert level is “ It is specified that it is the stage of "warning".

  Further, in the daily situation table 36a, the item of "power off duration" associated with the user ID "002" stores time information of "21 hours and 38 minutes". The time information “21 hours 38 minutes” is extracted, and the type (pattern B) of the pattern associated with the same user ID (002) is specified in the user table 35 of FIG. Then, the MPU 30a calculates, from the pattern table 33 of FIG. 6, the time values of the alert conditions “36 hours or more: caution” and “48 hours or more: warning” of “alert condition: power off” associated with the pattern B. Then, the extracted “21 hours and 38 minutes” are compared with each other to determine whether or not the alert condition is satisfied, and when the alert condition is satisfied, the stage of the alert level is determined.

  In the above example, "21 hours and 38 minutes" does not satisfy the alert condition of "36 hours or more: caution", so that the user whose user ID is "002" is determined to have no alert. It should be noted that the user who is set to go out in the watching situation DB 36 (for example, the user who sets out to go out in the item of “going out” in the daily situation table 36a in FIG. 9) does not need to be monitored by the operator. Therefore, it is excluded from the target of the judgment processing related to the “level judgment condition”.

  The MPU 30a performs the above processing for all the users, thereby specifying whether or not all the users correspond to the alert, and when the corresponding to the alert, also specifies the stage (level) of the alert. Will be. Then, the monitoring screen 40 shown in FIG. 11 is used by using the contents related to the alert specified in this manner, the information of the items of “user ID”, “pattern”, and “pictogram” stored in the user table 35 of FIG. The MPU 30a performs a process of generating watching screen information according to.

  That is, as shown in FIG. 11, the MPU 30a generates the user columns 41 and the like corresponding to the number of users registered in the user table 35 of FIG. 8, and the user identification columns 41a and the like at the left end of each user column include The “user ID” of the corresponding user and the “pictogram” of the user are arranged, and the “power supply” associated with each user ID in the daily situation table 36a of FIG. If the power-on is continued from the item of “ON / OFF time” or the like, the MPU 30a performs a process of coloring blocks in a time zone corresponding to the power-on dark. Further, in each of the time chart columns 41b and the like, the time stored in the item of “first power-on time” of the user table 3 in FIG. The MPU 30a performs the process of attaching the frame 50, and performs the process of attaching the current time indicator 51 corresponding to the current time so as to traverse the time chart columns 41b and the like by the clock function of the MPU 30a itself.

  Further, the MPU 30a displays the “power-on duration” or “power-off duration” associated with each user ID in the daily status table 36a of FIG. 9 in the TV usage status column 41c at the right end of each user column. Is performed to extract and arrange the time stored in any of the items. Then, the MPU 30a sets a time zone block indicating the power-off state in the user identification column 41a and the time chart column 41b so as to indicate whether or not an alert has been determined for each user and, when an alert has occurred, an alert level. , And the background of the TV usage status column 41c are colored in a predetermined color (“warning” is light pink, “caution” is light yellow, and “normal” is light gray).

  Note that the MPU 30a performs a process of appropriately arranging graphic information and the like according to the menu column 52, the rearrangement button 54, and the logout button 55 so that the logout button 55 is also displayed. Further, the MPU 30a also performs a process of arranging a scroll bar for a scroll operation in accordance with the number of user fields to be generated, and displays information indicating whether or not an alert has been generated for each user at the operator terminal 100 as shown in FIG. Is generated, and processing for transmitting the generated watching screen information to the logged-in operator terminal 100 is performed.

  FIG. 13 shows a main internal configuration of the operator terminal 100 in the watching system 1 shown in FIG. A general personal computer having a communication function is applied to the operator terminal 100. A communication / communication module 100b, a RAM 100c, and an internal connection line 100h are connected to a CPU 100a that performs overall control and various processes. Various devices such as a ROM 100d, an input interface 100e, an output interface 100f, an HDD (hard disk drive) 100g, and a video memory 100k are connected.

  The operator terminal 100 is connected to a telephone headset that is worn by the operator on the head and used. The microphone unit 105a of the headset is connected to the input interface 100e, and the speaker unit of the headset is connected. 105b is connected to the output interface 100f. In addition, data of a voice (a voice spoken by an operator, etc.) acquired by the microphone unit 105a of the headset is input to the input interface 100e, and when audio data is output from the output interface 100f, the data is output from the speaker unit 105b of the headset. Then, the operator can hear the voice.

  The communication / call module 100b of the operator terminal 100 has a function of making a call to a predetermined telephone number (calling function) and a function of receiving a call (calling function) under the control of the CPU 100a, in addition to the communication processing via the network. Having. Therefore, when the connection with the telephone destination is established by, for example, calling, the communication / call module 100b receives the voice acquired by the microphone unit 105a of the headset from the input interface 100e via the internal connection line 100h and transmits the voice to the telephone destination. In addition to performing the sending process, the voice sent from the telephone destination is transmitted to the output interface 100f and output from the speaker unit 105b of the headset, so that the operator can call a predetermined contact using the operator terminal 100. .

  The video memory 100k of the operator terminal 100 is used when generating screen contents to be displayed on the display 100j, temporarily stores display information, and based on the display information, Is used as a work memory for generating The functions of the other devices of the operator terminal are basically the same as the devices of the watching server 30 described above.

  In addition, programs such as the OS program 101 and the terminal program 102 are stored (installed) in the HDD 100g of the operator terminal 100. The OS program 101 is a basic program corresponding to an operating system, and defines processing of the CPU 100a for the operator terminal 100 to function as a personal computer.

  The terminal program 102 defines various processes performed by the CPU 100a in order to make the operator terminal 100 function as a terminal for an operator, and includes processing contents for realizing a function as a browser program for browsing a website or the like. Is also included.

  When the terminal program 102 is activated, it specifies that the CPU 100a performs control so that it can access the watching server device 30 using the communication / call module 100b. When the terminal program 102 accesses the watching server device 30 and receives the top screen information (top page data) transmitted from the watching server device 30 in accordance with the establishment of the connection by the communication / call module 100b, The CPU 100a stores the received top screen information in the video memory 100k, controls the CPU 100a to generate the top page screen 39 shown in FIG. 10 based on the stored top screen information, and controls the display 100j to display the top page screen 39. Is specified.

  On the top page screen 39 of FIG. 10, when an input is made in the operator ID input field 39a and a PW (password) input field 39b and a selection operation of the login button 39c is received, input is made in each of the input fields 39a and 39b. The terminal program 102 specifies that the CPU 100a performs control of transmitting the information thus obtained to the watching server device 30 using the communication / call module 100b.

  When the communication / call module 100b receives the watching screen information sent from the watching server device 30 in response to the transmission of the input information, the CPU 100a controls the CPU 100a to temporarily store the received watching screen information in the video memory 100k. The terminal program 102 specifies. The terminal program 102 specifies that the CPU 100a controls the generation of the watching screen 40 shown in FIG. 11 based on the watching screen information stored in the video memory 100k. Then, the terminal program 102 specifies that the monitoring overview screen 40 generated in this way is output to the display 100j via the output interface 100f, and the CPU 100a controls the display on the display 100j. After the above-described processing, the operator looks at the watching screen 40 as shown in FIG. 11 and performs the watching work.

  FIG. 14 is a flowchart showing a series of processing procedures of a watching method for displaying the watching screen 40 on the operator terminal 100. The watching server device 30 and the operator terminal 100 in the watching system 1 cooperate with each other. 4 shows a processing flow. At the stage before performing the processing of this flowchart, the watching server device 30 specifies the pattern to which the registered user belongs, specifies the pictogram corresponding to each user, and updates the user table 35 shown in FIG. And the daily situation table 36a shown in FIG. 9 is generated. Hereinafter, the procedure of the above-described processing by the watching server device 30 and the procedure of the processing by the operator terminal 100 will be described in accordance with the flowchart of FIG.

  First, the operator terminal 100 accesses the monitoring server device 30 (S1), while the monitoring server device 30 determines whether or not access has been received from each operator terminal (S2). When the access has not been received (S2: NO), the apparatus is in an access waiting state, and when the access has been received (S2: YES), the top page information is transmitted to the access-source operator terminal 100 (S3).

  When receiving the top page information, the operator terminal 100 generates the top page screen 39 of FIG. 10 using the received top page information and displays the same on the display 100j (S4). Then, the operator terminal 100 determines whether or not the operator inputs an ID and a password in each of the operator ID input field 39a and the PW (password) input field 39b, and receives a selection operation (login operation) of the login button 39c. Is determined (S5). When the login operation has not been received (S5: NO), the state is awaiting the login operation, and when the login operation has been received (S5: YES), the fact that the login operation has been performed including the input operator ID and PW has been performed. And sends it to the server device 30 (S6).

  The watching server device 30 determines whether a login operation including the operator ID and the PW has been received (S7). If the login server has not received the login operation (S7: NO), the monitoring server device 30 performs the login operation. In a waiting state, if a login operation is received (S7: YES), there is a plurality of operator IDs and PWs stored in the operator table 37 that match the received operator ID and PW. A search is made for whether or not there is (S8).

  When the matching operator ID and PW are not found as a result of the search (S8: NO), the watching server 30 returns to the stage of transmitting the top page information to the operator terminal 100 of the access source again (S3). Thereby, the top page screen 39 of FIG. 10 is displayed again on the operator terminal 100 (the processing of the operator terminal 100 also returns to the step S4).

  On the other hand, when the matching operator ID and PW are found (S8: YES), the login is completed, and the monitoring server device 30 determines whether or not an alert has occurred for each user according to the contents of the daily status table 36a at that time. A process (for a user who has generated an alert, a process for specifying an alert stage) is performed, and watching screen information including information indicating the determination result is generated (S9). Then, the watching server device 30 transmits the generated watching screen information to the access-source operator terminal 100 (S10).

  When receiving the watching screen information, the operator terminal 100 generates a watching screen 40 shown in FIG. 11 by using the received watching screen information and displays it on the display 100j (S11). The watching screen 40 displayed in this manner allows the operator to grasp at a glance the characteristics of the user at a glance from the pictograms on the screen, and easily recognizes the user's unusual situation by the time frame 50. it can. Furthermore, since the background color of each column is color-coded according to the presence / absence of an alert and the alert level, the operator OP can quickly check the status of each user, and as a result, the efficiency of the watching operation of the operator OP can be improved.

  In addition, each user's alert determination is made based on the alert conditions set according to the user characteristic items representing the characteristics of each user. The operator OP can perform the task through an efficient watching screen.

  The invention according to the first embodiment is not limited to the above description, and various modifications can be considered. For example, when the number of users to be monitored is large, each user is divided into groups, and each of a plurality of operators is in charge of watching over each group, and the above-described processing is performed in each group. Through the watching screen 40 shown in FIG. 11, it is also possible to efficiently perform watching work with high watching accuracy in a group unit. Further, the contents of the alert condition and the like can be appropriately changed according to the specification of the watching service, and accordingly, the number of alert levels can be appropriately increased or decreased. In addition to using pictograms to indicate the characteristics of the user, iconic images can be applied.

  Furthermore, the time when the television device is first turned on in one day does not use the time declared by the user, but the past time stored in the watching status DB 36 including the daily status table 36a in FIG. The average first power-on time of the day may be calculated from the first power-on time of the day, and the calculated average time may be stored in the user table 35 of FIG. In the watching screen 40 of FIG. 11, in the above description, when the user ID is selected, a screen including personal information is displayed. However, the past history of the user (history such as alert occurrence) is also displayed. The included screen (for example, a screen having a configuration in which past histories are arranged in chronological order in the vertical direction of the screen and also include personal information together) may be displayed.

  In the above description, the service-side server S for storing personal information is provided as shown in FIG. 1 and personal information is provided in response to a request from the watching server device 30. In some cases, the service-side server S can be omitted. When the service-side server S is omitted in this way, when the user ID is selected on the watching screen 40 of FIG. 11, only the history is displayed. Will be. Furthermore, when the service-side server S is omitted and the personal information can be managed by the watching server device 30 (for example, the business entity that provides the watching service and the business entity that manages the system match). It is also possible to make the watching server device 30 to store personal information. The watching server device 30 stores various types of information about the user in the user table 35. The monitoring server device 30 constructs a web page or the like for information input on the network by the watching server device 30. Then, the monitoring server 30 may acquire information about the user input by the user via a web page or the like and store the information in the user table 35.

  The watching system (watching method) according to the second embodiment of the present invention is obtained by simplifying the first embodiment, and omitting the user pattern division used in the first embodiment. I have. Therefore, in the second embodiment, the pattern table 33 as shown in FIG. 6 is not monitored and the server device 30 is not provided, and the process of specifying the pattern to which each user belongs is not performed.

  Instead of omitting the pattern, in the second embodiment, items “alert condition: power on” and “alert condition: power on” are newly added to the user table 35 as shown in FIG. In addition, an alert condition based on the power on / off time is stored in these items in association with the user ID. By doing so, the alert setting information is included in the user table 35. The MPU 30a of the watching server device 30 performs an alert determination process for each user using the user table 35 including the alert setting information.

  As described above, the watching system (watching method) according to the second embodiment of the present invention has a merit that the processing load on the watching server device 30 can be reduced more than in the first embodiment because the processing related to the pattern is omitted. Since no pattern division is performed, it is suitable for a watching system (watching method) for a relatively small number of users. Note that the modification described in the first embodiment can be applied to the second embodiment.

  The watching system (watching method) according to the third embodiment of the present invention is a combination of the alert determination method of the first embodiment and the watching screen used in the conventional watching system. That is, in the third embodiment, in the alert determination process of the user, the presence or absence of the alert is determined for each user under the alert condition according to the user characteristic item indicating the characteristic of the user described in the first embodiment. The watching screen showing the result of the determination is the same as the conventional screen.

  Therefore, the watching system (watching method) of the third embodiment places importance on performing the alert determination method based on the user's individual circumstances and the like, thereby increasing the watching accuracy. There is a merit to be able to do business.

  The watching system (watching method) according to the fourth embodiment of the present invention combines the watching screen 40 of the first embodiment with the alert determination processing based on the same alert condition for each user used in the conventional watching system. It has become something. That is, in the fourth embodiment, the alert determination process of the user does not use the alert condition according to the user's individual circumstances or the like, but uses the common alert condition as in the related art, and uses the load related to the alert process. On the other hand, a watching screen 40 having a configuration as shown in FIG. 11 is presented to the operator.

  Therefore, the watching system (watching method) according to the fourth embodiment uses the pictogram included in the watching screen 40, the time frame indicating the first power-on time, the presentation of the difference in the alert level based on the background color of each column, and the like. The emphasis is on improving the efficiency of the task of watching.

  INDUSTRIAL APPLICABILITY The present invention is suitable for judging an alert according to a user's individual circumstances and the like, and visualizing the user's individual circumstances and the like at a glance so as to improve watching accuracy and efficiency of watching work. Available to

1 Watching System 10 (TV1, TV2, etc.) Television Device 30 Watching Server Device 33 Pattern Table 34 Pictogram Table 35 User Table 36 Watching Status DB
40 watching screen 100 operator terminal S service side server M1, M2, etc. watched person (user)
OP operator

Claims (10)

A monitoring system including a monitoring server device that receives and accumulates power information indicating a power on / off status from an output device having a communication function of performing a power on / off operation by a user to be monitored, and an operator terminal At
The watching server device,
Means for memorize an alert condition based on the power on / off time of the output device,
Based on the received alert conditions to supply information and storage, and means to decide whether an alert occurs in the user,
Means for calculating an average time of the first power-on of the user from the first power-on time of the day according to the stored power information;
Means for generating the determined presence or absence of alerts generated, and calculated the watching screen information corresponding to the watch screen includes information indicating a time corresponding to the average time,
Means for transmitting the generated watching screen information to the operator terminal,
The operator terminal,
Means for generating a watching screen based on the received watching screen information, when receiving watching screen information from the watching server device;
Means for displaying the generated watching screen. A monitoring server device that receives and accumulates power information indicating a power on / off status from an external output device having a communication function of performing a power on / off operation by a user to be monitored,
Storage means for storing an alert condition based on a power on / off time of an external output device;
Based on the received alert conditions to supply information and storage, and judging means to decide whether an alert occurs in the user,
Means for calculating an average time of the first power-on of the user from the first power-on time of the day according to the stored power information;
Generating means for generating the determined presence or absence of alerts generated, and calculated the watching screen information corresponding to the watch screen includes information indicating a time corresponding to the average time,
Means for transmitting the generated watching screen information to an external operator terminal. The storage unit is configured to store alert setting information, wherein the alert condition is set in association with a user characteristic item included in an item representing a characteristic of a user,
The determination unit is configured to determine, for each user, whether or not an alert has occurred based on the received power information and the stored alert setting information,
The watching server device according to claim 2, wherein the generating means generates watching screen information corresponding to the watching screen including information indicating whether or not an alert has occurred for each determined user . An icon table that stores an icon that graphically represents the characteristics of the user according to the user characteristic items,
Means for specifying to the user an iconic image according to the characteristics of the user from the iconographic table
With
4. The watching server device according to claim 3, wherein the generation unit generates watching screen information corresponding to a watching screen including the specified icon in association with the user . Means for storing pattern setting information in which a plurality of patterns are set according to the user characteristic items,
Means for specifying a pattern to which a user belongs based on the pattern setting information;
With
The monitoring server device according to claim 3, wherein the pattern setting information includes the alert setting information . The watching server device according to any one of claims 3 to 5, wherein the item indicating the characteristics of the user includes at least one of a living environment, a health level, and a living inconvenience level of the user. In the alert setting information, an alert condition corresponding to a multiple-stage alert is set,
Watch server apparatus according to any one of claims 3 to 6 are the alert a plurality of stages to generate a watch screen information corresponding to the watching screen shown for each user. 8. The watching screen information according to claim 3 , wherein the generation unit generates watching screen information including a rearrangement menu that enables a condition for rearranging information for each user to be set on the watching screen. The monitoring server device described in the section. The watching server device receives power information indicating the power on / off status from an external output device having a communication function in which a user to be monitored performs a power on / off operation, stores the power information, and accumulates the power information. In the monitoring method that generates information,
The watching server device,
A step of alert conditions memorize based on the power on / off time of the external output device,
Based on the received alert conditions to supply information and storing, the steps to decide whether an alert occurs in the user,
Calculating an average time of the first power-on of the user from the first power-on time of the day according to the stored power information;
Generating a watch screen information corresponding to the watch screen includes information indicating the presence or absence of the determined alert occurs, and corresponding to the average time calculated time,
Transmitting the generated watching screen information to an external operator terminal. A server computer, so to receive the power information indicating the external power on / off status of the output device including a communication function that the user by power on / off operation of the watching target is performed Rutotomoni stored, according to the watch In a computer program for generating information,
In the server computer,
A step of alert conditions memorize based on the power on / off time of the external output device,
Based on the received alert conditions to supply information and storing, the steps to decide whether an alert occurs in the user,
Calculating an average time of the first power-on of the user from the first power-on time of the day according to the stored power information;
Generating a watch screen information corresponding to the watch screen includes information indicating the presence or absence of the determined alert occurs, and corresponding to the average time calculated time,
Transmitting the generated watching screen information to an external operator terminal.

Images