JP6621885B2 - Service provision system - Google Patents

Description

The present invention relates to a service providing system.

  2. Description of the Related Art Conventionally, techniques for restricting a user from entering a predetermined area (for example, a parking lot) and restricting the user from leaving the predetermined area have been proposed. A specific example of a place where such technology is applied is a parking lot. In the parking lot, a parking ticket is issued when entering or leaving, and management is performed using the issued parking ticket. Moreover, the technique which manages a parking lot by communicating with a radio | wireless communication apparatus (for example, vehicle equipment) is also proposed (for example, refer patent document 1).

JP 2001-167297 A

  However, managing the parking ticket for the user or the manager of the parking lot requires time and cost. Moreover, in the technique disclosed in Patent Document 1, the user needs to install the vehicle-mounted device in the vehicle, which is a factor that increases the cost. Such a problem is not a problem limited to a parking lot, but is a problem common to systems in which it is necessary to restrict the user from entering or leaving a predetermined area. Further, in various service systems, it is also a problem to keep the telephone number of the device providing the service secret.

  In view of the above circumstances, an object of the present invention is to provide a technique that can conceal the telephone number of a device that provides a service.

  According to an aspect of the present invention, when a destination storage unit that stores a destination telephone number in association with each classification number and a call transmitted from the terminal device to the first telephone number is received, A destination determination unit that determines a destination telephone number stored in the destination storage unit in association with a classification number included in the telephone number as a second telephone number different from the first telephone number; A call is connected to the second telephone number determined by the destination determination unit, and a service is provided to the user of the terminal device according to predetermined information included in the first telephone number And a control unit that transmits the predetermined information to the service providing device.

  One aspect of the present invention is the communication device described above, wherein the service is configured to release an entrance restriction.

  One aspect of the present invention includes the communication device described above and a service providing device that provides a service to a user of a terminal device that transmits a call to the communication device, and the service providing device includes the communication device. A communication unit that receives the predetermined information from the device, a caller number of the terminal device included in the predetermined information, information about the user's entry, and information about the user's exit are stored in association with each other. And the usage information storage unit that receives the predetermined information and the usage information storage unit stores no information indicating that the user has entered or exited. That the predetermined information is received and that the information indicating that the user has entered is stored in the usage information storage unit and that the user has exited. If the information is not stored, a service providing system and a control unit for releasing the restriction of exit to the user.

  According to an aspect of the present invention, when a destination storage unit that stores a destination telephone number in association with each classification number and a call transmitted from the terminal device to the first telephone number is received, A destination determination unit that determines a destination telephone number stored in the destination storage unit in association with a classification number included in the telephone number as a second telephone number different from the first telephone number; By connecting a call to the second telephone number determined by the destination determination unit, and transmitting predetermined information included in the first telephone number, the user of the terminal device And a control unit that transmits the predetermined information to a service providing apparatus that provides a service according to the predetermined information.

  One aspect of the present invention includes the communication device described above and a service providing device that provides a service to a user of a terminal device that sends a call to the communication device, and the service providing device includes the predetermined device. It is a service provision system which determines the charger which the said user is going to use based on the information of this, and transmits charge start instruction | indication with respect to the said charger.

  One aspect of the present invention includes the communication device described above and a service providing device that provides a service to a user of a terminal device that sends a call to the communication device, and the service providing device includes the predetermined device. Based on the information, the address of the home device of the house that the user intends to process is determined, and information indicating the content of the operation on the home appliance provided in the house is addressed to the address of the home device It is a service providing system that transmits.

  According to the present invention, it is possible to conceal the telephone number of a device that provides a service.

1 is a diagram illustrating a system configuration of a first embodiment of an authentication system 100. FIG. It is a figure which shows the specific example of a service telephone number. It is a schematic block diagram showing the function structure of the 1st communication apparatus 200 in 1st embodiment. It is a figure which shows the specific example of a dial type table. It is a figure which shows the specific example of an authentication information table. It is a figure which shows the specific example of an incoming call destination table. 3 is a sequence chart showing a flow of operation of a system including the first embodiment of the authentication system 100. It is a figure showing the system configuration | structure of 2nd embodiment of the authentication system. 6 is a sequence chart showing a flow of operations of a system including a second embodiment of the authentication system 100. 1 is a diagram illustrating a first application example of an authentication system 100. FIG. It is a sequence chart which shows the flow of the process in a 1st application example. It is a figure which shows the 2nd application example of the authentication system. It is a sequence chart which shows the flow of the process in a 2nd application example. It is a figure which shows the 3rd application example of the authentication system. It is a schematic block diagram showing the function structure of the service provision apparatus 400b. It is a figure which shows the specific example of a utilization information table. It is a sequence chart which shows the flow of the entrance process in a 3rd application example. It is a sequence chart which shows the flow of the leaving process in a 3rd application example. It is a sequence chart which shows the flow of the leaving process in a 3rd application example. It is a system block diagram of the modification of the entrance / exit control system demonstrated as a 3rd application example. It is a sequence chart which shows the flow of the entrance process in 3rd embodiment. It is a sequence chart which shows the flow of the leaving process in 3rd embodiment.

[First embodiment]
FIG. 1 is a diagram illustrating a system configuration of the first embodiment of the authentication system 100.
The authentication system 100 includes a first communication device 200 and a second communication device 300. The first communication device receives a call from the terminal device 500 via the telephone network and relays it to the second communication device 300. The second communication device 300 includes a notification unit (not shown). The notification unit receives the call relayed by the first communication device 200 and acquires the additional number included in the service telephone number. The notification unit notifies the service providing apparatus 400 of some or all of the acquired additional numbers via the IP network. The telephone network is not limited to a telephone network (public switched telephone network) to which a fixed telephone is connected, but a telephone network (mobile communication network) to which a mobile body such as a mobile phone is connected, a VoIP (Voice over IP) network. A communication network such as a next-generation telephone network (NGN network: Next Generation Network network) may be used.
The authentication system 100 authenticates the terminal device 500 connected via the telephone network. The authentication system 100 provides information to the service providing apparatus 400 connected via the IP network according to the authentication result.

  The service providing device 400 provides a service to the user of the terminal device 500 according to information received from the authentication system 100. The service provided by the service providing apparatus 400 may be any service. For example, the provided service may be a service that permits the user of the terminal device 500 to use a pre-installed charger. For example, the provided service may be a service that realizes remote operation of home appliances installed in the user's home of the terminal device 500 in advance.

  The terminal device 500 is a telephone connected to a telephone network. The terminal device 500 may be connected to the telephone network by wireless communication or may be connected to the telephone network by wired communication. The user of the terminal device 500 inputs a telephone number including a number necessary for specifying the type of service provided by the service providing device 400 (hereinafter referred to as “service telephone number”) to the terminal device 500. Then, the terminal device 500 calls the service telephone number input by the user.

  FIG. 2 is a diagram showing a specific example of the service telephone number. The service telephone number may be configured as a telephone number of 00XY special number, for example. The service telephone number includes an operator identification number and an additional number. The carrier identification number is a number that represents a carrier that operates a telephone network to which a destination device is connected. The additional number is a number that follows the operator identification number, and is a number that is necessary for specifying the type of service provided by the service providing apparatus 400. The additional number includes a division number and an instruction code. The division number is a number that identifies the service providing apparatus 400. The instruction code is a number that identifies the content of the service provided by the service providing apparatus 400. Note that the number of digits of the operator identification number, the division number, and the instruction code may be set to arbitrary numbers.

FIG. 3 is a schematic block diagram illustrating a functional configuration of the first communication device 200 in the first embodiment.
The first communication device 200 may be configured using a telephone exchange or may be configured using an information processing device such as a workstation or a personal computer. The first communication device 200 includes a communication unit 201, a control unit 202, a dial type storage unit 203, a dial type determination unit 204, an authentication information storage unit 205, an authentication unit 206, a destination storage unit 207, and a destination determination unit 208. .

The communication unit 201 communicates with other devices via a telephone network.
The control unit 202 controls each function of the first communication device 200.
The dial type storage unit 203 is configured using a storage device such as a hard disk storage device or a semiconductor storage device. The dial type storage unit 203 stores a dial type table. FIG. 4 is a diagram showing a specific example of the dial type table. The dial type table has a plurality of dial type records 91. The dial type record 91 has values of a division number, a dial type, an authentication process, and an authentication information table ID. The division number represents a division number included in the service telephone number of the destination of the terminal device 500. The dial type represents identification information of a service (hereinafter referred to as “provided service”) specified by a service telephone number of the terminal device 500 as a transmission destination. The authentication process represents whether the provided service requires the authentication process. The authentication information table ID represents identification information of the authentication information table registered in the authentication information storage unit 205 regarding the provided service.

  The dial type determination unit 204 determines the dial type of the service provided to the terminal device 500 by referring to the dial type table stored in the dial type storage unit 203. In addition, the dial type determination unit 204 determines whether or not the service provided to the terminal device 500 requires authentication relating to the caller ID. Further, the dial type determination unit 204 determines an authentication information table ID related to a service provided to the terminal device 500. Dial type determination unit 204 notifies control unit 202 of the determination result.

  The authentication information storage unit 205 is configured using a storage device such as a hard disk storage device or a semiconductor storage device. The authentication information storage unit 205 stores an authentication information table for each provided service. FIG. 5 is a diagram illustrating a specific example of the authentication information table. The authentication information table has a plurality of authentication information records 92. The authentication information record 92 has each value of a caller number and a user ID. The caller number represents the telephone number of the terminal device 500. The user ID indicates a user ID assigned in advance to the user of the terminal device 500.

  The authentication unit 206 authenticates the terminal device 500 by referring to the authentication information table of the authentication information table ID determined by the dial type determination unit 204 among the plurality of authentication information tables stored in the authentication information storage unit 205. To do. The authentication unit 206 performs authentication processing based on the caller number of the terminal device 500.

  For example, the authentication unit 206 performs authentication processing according to the following procedure. First, the authentication unit 206 acquires the telephone number (caller number) of the terminal device 500 that has made a call to the service telephone number. Next, the authentication unit 206 determines whether or not the acquired caller number is registered in the authentication information table. When the caller number is registered in the authentication information table, the authentication unit 206 determines that the terminal device 500 that is the caller is a valid terminal device. On the other hand, when the caller number is not registered in the authentication information table, the authentication unit 206 determines that the terminal device 500 that is the caller is not a valid terminal device.

  The destination storage unit 207 is configured using a storage device such as a hard disk storage device or a semiconductor storage device. The destination storage unit 207 stores a destination table. FIG. 6 is a diagram illustrating a specific example of the destination table. The destination table has a plurality of destination records 93. The destination record 93 has each value of a division number and a destination number. The division number represents a division number included in the service telephone number of the destination of the terminal device 500. The called number indicates a telephone number of a device that connects a call to the terminal device 500. In the destination record 93, a telephone number assigned to the service providing apparatus 700 that provides a service corresponding to each division number is registered as a destination number.

  Callee determination unit 208 refers to a callee table stored in callee storage unit 207 to call a telephone of a device that connects a call to terminal device 500 (hereinafter referred to as “destination device”). Determine the number. For example, the destination determination unit 208 determines the destination telephone number in the following procedure. First, the destination determination unit 208 acquires a classification number from the service telephone number. Next, the destination determination unit 208 searches the destination table 93 for a destination record 93 including the acquired segment number. Then, the destination determination unit 208 acquires the destination number of the searched destination record 93 as the telephone number of the destination.

  FIG. 7 is a sequence chart showing a flow of operation of the system including the first embodiment of the authentication system 100. First, a user inputs a transmission number to the terminal device 500 (step S101). The input calling number is a service telephone number related to a service desired by the user. The terminal device 500 transmits to the input transmission number (step S102). The transmitted call reaches the first communication device 200 via the telephone network based on the carrier identification number.

  When receiving a call, the control unit 202 of the first communication device 200 acquires an additional number from the calling number (step S103). Next, the control unit 202 instructs the dial type determination unit 204 to determine the dial type based on the acquired additional number. The dial type determination unit 204 determines the dial type based on the additional number (step S104). Dial type determination unit 204 notifies control unit 202 of the necessity of authentication processing based on the determination result.

  When notified that the authentication process is necessary, the control unit 202 instructs the authentication unit 206 to perform a caller ID authentication process. The authentication unit 206 performs authentication processing based on the authentication information table ID and the caller number (step S105). Then, the authentication unit 206 notifies the control unit 202 of the authentication result.

  The control unit 202 instructs the destination determination unit 208 to determine the destination telephone number when the source terminal device 500 is a valid terminal device. On the other hand, when the originating terminal device 500 is not a valid terminal device, the control unit 202 discards the call from the terminal device 500. The destination determination unit 208 determines the destination telephone number based on the additional number acquired by the control unit 202 (step S106). The destination determination unit 208 notifies the control unit 202 of the determination result.

  The control unit 202 relays the call to the destination telephone number determined by the destination determination unit 208. In the first embodiment, the call relay destination is the second communication device 300. When receiving a call, the second communication device 300 responds to the incoming call (step S107). When receiving an incoming response from the second communication device 300, the control unit 202 of the first communication device 200 transmits service information to the second communication device 300 (step S108). The service information includes an additional number and a caller number.

  When receiving the service information (step S109), the second communication device 300 determines the address of the service providing device 400 based on the received service information. The second communication device 300 transmits service information to the service providing device 400 based on the determined address (step S110).

  When the service providing apparatus 400 receives the service information from the second communication apparatus 300 (step S111), the service providing apparatus 400 determines the service content based on the received service information. And the service provision apparatus 400 performs a service according to a determination result (step S112).

  In the authentication system 100 configured as described above, the authentication system 100 performs authentication based on the caller number. For this reason, a business provider (hereinafter referred to as “service business operator”) that provides a service by the service providing device 400 does not need to provide a facility for performing an authentication process. Therefore, the service provider can perform the authentication process at a lower cost. Note that the authentication system 100 of the present embodiment does not exclude the provision of equipment for a service provider to perform authentication processing independently.

In the authentication system 100, caller number authentication processing is performed by a device connected to the telephone network. That is, it is possible to realize caller number authentication processing without the service provider being particularly conscious. For this reason, authentication processing based on the caller ID can be performed more generally.
In the authentication system 100, the user can be authenticated by an operation of making a call using a telephone. The action of making a call is an action that has already permeated men and women of all ages. Therefore, it is possible to easily receive authentication even for users with low IT literacy (for example, elderly people). That is, it is possible to receive authentication without performing operations that are more difficult than operations such as making a call (for example, sending a mail, operating a WEB browser, etc.).

Further, the telephone number (service telephone number) presented to the user is different from the telephone number (destination number) actually assigned to the service providing apparatus 400. Therefore, the telephone number of the service providing apparatus 400 can be kept secret.
In addition, the numbers that the user needs to input in order to receive the service are all transmitted as service telephone numbers via the telephone network at the time of the first call. Therefore, the user can omit the operation of inputting a number according to voice guidance after the call is connected. In other words, the user can input all numbers at the time of transmission. Therefore, the user can receive a service with a simpler operation.

<Modification>
When the caller number is not notified when the authentication system 100 receives a call from the terminal device 500, the authentication system 100 may transmit a voice prompting notification of the caller number to the terminal device 500.
The additional number of the service telephone number used in the authentication system 100 does not necessarily include a number for specifying the service. In this case, the user inputs a number according to the voice guidance by the automatic voice function provided in the second communication device 300. The second communication device 300 notifies the service providing device 400 of the input number (additional number).

[Second Embodiment]
FIG. 8 is a diagram illustrating a system configuration of the second embodiment of the authentication system 100. The second embodiment of the authentication system 100 is different from the first embodiment in that the second communication device 300 is not included. Hereinafter, a second embodiment of the authentication system 100 will be described.

  The service providing apparatus 400a connected to the authentication system 100 in the second embodiment has the function of the second communication apparatus 300 in the first embodiment. Therefore, the service providing apparatus 400a is connected to the telephone network instead of the IP network.

  FIG. 9 is a sequence chart showing the flow of operation of the system including the second embodiment of the authentication system 100. The process flow from step S201 to S206 in FIG. 9 is the same as the process flow from step S101 to S106 in FIG.

  The control unit 202 relays the call to the destination telephone number determined by the destination determination unit 208. In the second embodiment, the call relay destination is the service providing apparatus 400a. When the service providing device 400a receives the call, the service providing device 400a responds to the incoming call (step S207). When receiving an incoming response from the service providing apparatus 400a, the control unit 202 of the first communication apparatus 200 transmits service information to the service providing apparatus 400a (step S208). The service information includes an additional number and a caller number.

  When the service providing apparatus 400a receives the service information (step S209), the service providing apparatus 400a determines the service content based on the received service information. Then, the service providing apparatus 400a executes the service according to the determination result (Step S210).

  In the second embodiment configured as described above, it is necessary for the service provider to independently install a function corresponding to the second communication device 300. However, as in the first embodiment, the service provider does not need to independently provide equipment for performing authentication processing. Therefore, the service provider can perform the authentication process at a lower cost.

[First application example]
Next, an application example of the authentication system 100 will be described. FIG. 10 is a diagram illustrating a first application example of the authentication system 100. In the first application example, the authentication system 100 is applied to a charger providing system. The authentication system 100 used in the first application example is the authentication system 100 of the second embodiment. However, the authentication system 100 of the first embodiment may be used.

  The service providing device 400 of the charger providing system provides a charging service using the charger 600 (hereinafter referred to as “charging service”) to the user of the terminal device 500 via the authentication system 100 and the telephone network. . Further, the service providing apparatus 400 provides the same charging service to the user of the terminal apparatus 500a via the IP network. The service providing apparatus 400 performs an authentication process on the terminal apparatus 500a that communicates via the IP network based on information different from the caller number. For example, the service providing apparatus 400 may receive a user ID and password via an IP network and perform an authentication process based on the user ID and password.

  The charger 600 is a device that charges a predetermined type of device. The predetermined type of device is a device such as an electric vehicle, a mobile phone, and a rechargeable battery. The charger 600 is connected to the service providing apparatus 400 via the IP network. The charger 600 performs charging according to control by the service providing apparatus 400.

FIG. 11 is a sequence chart showing the flow of processing in the first application example.
First, the user acquires the device ID of the charger 600 that the user desires to use. The user determines a service telephone number including the device ID of the charger 600. The device ID is included in the telephone number as, for example, a classification number or an instruction code. The user inputs the determined service telephone number to the terminal device 500 (step S301). The terminal device 500 transmits to the input transmission number (step S302). The transmitted call reaches the first communication device 200 via the telephone network based on the carrier identification number.

  When receiving a call, the control unit 202 of the first communication device 200 acquires an additional number from the calling number (step S303). Next, the control unit 202 instructs the dial type determination unit 204 to determine the dial type based on the acquired additional number. The dial type determination unit 204 determines the dial type based on the additional number (step S304). Dial type determination unit 204 notifies control unit 202 of the necessity of authentication processing based on the determination result.

  When notified that the authentication process is necessary, the control unit 202 instructs the authentication unit 206 to perform a caller ID authentication process. The authentication unit 206 performs authentication processing based on the caller number (step S305). Then, the authentication unit 206 notifies the control unit 202 of the authentication result.

  The control unit 202 instructs the destination determination unit 208 to determine the destination telephone number when the source terminal device 500 is a valid terminal device. On the other hand, when the originating terminal device 500 is not a valid terminal device, the control unit 202 discards the call from the terminal device 500. The destination determination unit 208 determines the destination telephone number based on the additional number acquired by the control unit 202 (step S306). The destination determination unit 208 notifies the control unit 202 of the determination result.

  The control unit 202 relays the call to the destination telephone number determined by the destination determination unit 208. When the service providing apparatus 400 receives the call, the service providing apparatus 400 responds to the incoming call (step S307). When receiving an incoming response from the service providing apparatus 400, the control unit 202 of the first communication apparatus 200 transmits service information to the service providing apparatus 400 (step S308).

  When the service providing device 400 receives the service information (step S309), the service providing device 400 determines the charger 600 that the user of the terminal device 500 requests to use based on the device ID included in the received service information (step S309). S310). The service providing apparatus 400 transmits a charge start instruction to the determined charger 600 (step S311).

  When the charger 600 receives a charge start instruction from the service providing apparatus 400, the charger 600 starts charging (step S312). In this case, for example, the charger 600 may notify the user that charging can be performed, and may instruct the user on the usage method. The service providing apparatus 400 records service information in order to leave a service providing history (step S313). For example, the service providing apparatus 400 may record the device ID, the caller number, and the date and time when charging is included in the service information.

  In the first application example configured as described above, the user can use the charger by making a call to a predetermined telephone number using the terminal device. In addition, a service provider that provides charging by a charger can realize authentication without uniquely providing an authentication device based on a caller number.

[Second application example]
Next, a second application example of the authentication system 100 will be described. FIG. 12 is a diagram illustrating a second application example of the authentication system 100. In the second application example, the authentication system 100 is applied to a home appliance remote control system. The authentication system 100 used in the second application example is the authentication system 100 of the second embodiment. However, the authentication system 100 of the first embodiment may be used.

  The service providing device 400 of the home appliance remote control system allows a user of the terminal device 500 to operate a home appliance provided in the home 700 from a remote location via the home device 701 (hereinafter referred to as “service”). , "Household appliance operation service"). In addition, the service providing apparatus 400 provides a similar home appliance operation service to the user of the terminal device 500a via the IP network. The service providing apparatus 400 performs an authentication process on the terminal apparatus 500a that communicates via the IP network based on information different from the caller number. For example, the service providing apparatus 400 may receive a user ID and password via an IP network and perform an authentication process based on the user ID and password.

  In-home device 701 transmits a control signal to home appliances 702 to 704 installed in house 700 in accordance with a signal received via the IP network. Household appliances 702 to 704 operate according to the received control signal when receiving the control signal. The in-home device 701 may be configured using a gateway device, for example.

  Specific examples of the control signal include the following signals. Signal to turn on the air conditioner 702. Signal to turn off the air conditioner 702. A signal for changing the operation type of the air conditioner 702 (cooling, heating, air blowing, dehumidification, etc.). A signal for changing the temperature setting of the air conditioner 702. A signal that causes the video in the refrigerator 703 to be transmitted to the terminal device 500. A signal for turning on the television receiver 704. Signal to turn off the television receiver 704.

FIG. 13 is a sequence chart showing the flow of processing in the second application example.
First, a user acquires a division number assigned in advance for operating a home electric appliance to be operated. The division number may be, for example, an identification number representing a manufacturer of home appliances. The division number may be displayed, for example, on an instruction manual or a homepage of home appliances. In addition, the user has a number (hereinafter referred to as “device number”) indicating the type of the home appliance device to be operated and a number (hereinafter referred to as “operation number”) indicating the operation content for the home appliance. decide. The user determines a service telephone number including each determined number. Each determined number is included in the telephone number as an additional number. The user inputs the determined service telephone number to the terminal device 500 (step S401). The terminal device 500 transmits to the input transmission number (step S402). The transmitted call reaches the first communication device 200 via the telephone network based on the carrier identification number.

  When receiving a call, the control unit 202 of the first communication device 200 acquires an additional number from the calling number (step S403). Next, the control unit 202 instructs the dial type determination unit 204 to determine the dial type based on the acquired additional number. The dial type determination unit 204 determines the dial type based on the additional number (step S404). Dial type determination unit 204 notifies control unit 202 of the necessity of authentication processing based on the determination result.

  When notified that the authentication process is necessary, the control unit 202 instructs the authentication unit 206 to perform a caller ID authentication process. The authentication unit 206 performs an authentication process based on the caller number (step S405). Then, the authentication unit 206 notifies the control unit 202 of the authentication result.

  The control unit 202 instructs the destination determination unit 208 to determine the destination telephone number when the source terminal device 500 is a valid terminal device. On the other hand, when the originating terminal device 500 is not a valid terminal device, the control unit 202 discards the call from the terminal device 500. The destination determination unit 208 determines the destination telephone number based on the additional number acquired by the control unit 202 (step S406). The destination determination unit 208 notifies the control unit 202 of the determination result.

  The control unit 202 relays the call to the destination telephone number determined by the destination determination unit 208. When the service providing apparatus 400 receives the call, it responds to the incoming call (step S407). When receiving an incoming response from the service providing apparatus 400, the control unit 202 of the first communication apparatus 200 transmits service information to the service providing apparatus 400 (step S408).

  When receiving the service information (step S409), the service providing apparatus 400 refers to the in-home apparatus table. The home device table is stored in advance in a storage device included in the service providing device 400. In the home device table, the user ID or caller number of each user and the address of the home device 701 are registered in association with each other. The service providing device 400 determines the address of the in-home device 701 installed in the home 700 of the user of the terminal device 500 based on the caller number included in the received service information (step S410). The service providing device 400 transmits the device number and the operation number (operation information) included in the service information to the determined in-home device 701 (step S411).

  Upon receipt of the device number and the operation number from the service providing device 400, the in-home device 701 identifies the home appliance that is the operation target based on the device number. Further, the in-home device 701 identifies the content of the operation based on the received operation number. Then, the in-home device 701 generates an operation signal corresponding to the device number and the operation number, and transmits the operation signal to the home appliance that is the operation target (step S412). Thereafter, the home appliance that is the operation target operates in response to the operation signal.

  In the second application example configured as described above, the user can remotely control the home appliances in the house 700 by making a call to a predetermined telephone number using the terminal device. In addition, a service provider that provides remote control of home appliances can realize authentication without uniquely providing an authentication device based on a caller number.

[Third application example]
Next, a third application example of the authentication system 100 will be described. FIG. 14 is a diagram illustrating a third application example of the authentication system 100. In the third application example, the authentication system 100 is applied to an entry / exit control system. The authentication system 100 used in the third application example is the authentication system 100 of the first embodiment. However, the authentication system 100 of the second embodiment may be used.

  The service providing apparatus 400b of the entry / exit control system provides a service using the entry / exit control apparatus 800 to the user of the terminal apparatus 500 via the authentication system 100, the telephone network, and the IP network. Such a service is a service realized by restricting a user from entering and exiting a predetermined area. A specific example of such a service is a parking lot providing service. The parking lot providing service is a service that provides the user with a parking space by restricting the user's car from entering and leaving the parking lot.

  The entrance / exit control device 800 restricts the user from entering or exiting a predetermined area in accordance with control by the service providing device 400b. When the service provided in the entrance / exit control system is a parking lot providing service, the entrance / exit control device 800 is a gate device provided at the entrance and exit of the parking lot.

FIG. 15 is a schematic block diagram illustrating a functional configuration of the service providing apparatus 400b.
The service providing apparatus 400b is configured using an information processing apparatus capable of communication. The service providing apparatus 400b includes a communication unit 401, a control unit 402, a usage information storage unit 403, a usage information management unit 404, and a usage fee determination unit 405.

The communication unit 401 communicates with other devices via the IP network.
The control unit 402 controls each function of the service providing apparatus 400b.
The usage information storage unit 403 is configured using a storage device such as a hard disk storage device or a semiconductor storage device. The usage information storage unit 403 stores a usage information table. FIG. 16 is a diagram illustrating a specific example of the usage information table. The usage information table has a plurality of usage information records 94. The usage information record 94 has values of a caller number, an entry date / time, and an exit date / time. The caller number represents the telephone number of the terminal device 500. The admission date and time represents the date and time when the admission restriction is released for the user. The leaving date and time represents the date and time when the restriction on leaving the user is released.

  The usage information management unit 404 updates the usage information table in the usage information storage unit 403 based on the additional number and the caller number transmitted from the authentication system 100. When the additional number indicates entry, the usage information management unit 404 newly generates a usage information record 94 and registers the caller number and the value of the entrance date and time. When the additional number indicates leaving, the usage information management unit 404 searches the usage information record 94 having the received caller number. Then, the usage information management unit 404 registers the value of the exit date and time in the searched usage information record 94.

  When the additional number transmitted from the authentication system 100 indicates exit, the usage fee determination unit 405 determines the usage fee based on the usage information table. For example, the usage fee determination unit 405 searches for the usage information record 94 having the received caller number. The usage fee determination unit 405 calculates the usage time based on the entry date and time and the exit date and time of the searched usage information record 94. Then, the usage fee determination unit 405 determines a usage fee according to the usage time. Note that the usage fee determination unit 405 may instruct the entrance / exit control device 800 to output an error when the usage information record 94 having the received caller number is not searched.

FIG. 17 is a sequence chart showing the flow of admission processing in the third application example. The entrance process is a process performed when the user enters a predetermined area.
Until the entrance process is performed, the entrance / exit control device 800 is controlled to a state of restricting entrance. This control is performed by the service providing apparatus 400b, for example.

  A user who wishes to enter acquires the device ID of the entrance / exit control device 800 that restricts entry. For example, when the entrance / exit control device 800 that restricts entrance and the entrance / exit control device 800 that restricts exit are configured as different devices, a unique device ID is assigned to each entrance / exit control device 800. For example, when the entrance / exit control device 800 for restricting entrance and the entrance / exit control device 800 for restricting exit are configured as a single device, different device IDs are provided for the portion that restricts entrance and the portion that restricts exit. Is granted. The device ID may be displayed on the surface of the entrance / exit control device 800, for example. Therefore, the service providing apparatus 400b can determine whether entry is requested or exit is requested by referring to the apparatus ID.

  The user determines a service telephone number including the acquired device ID. The device ID is included in the telephone number as, for example, a classification number or an instruction code. The user inputs the determined service telephone number to the terminal device 500 (step S501). The terminal device 500 transmits to the input transmission number (step S502). The transmitted call reaches the first communication device 200 of the authentication system 100 via the telephone network based on the carrier identification number.

  When receiving a call, the control unit 202 of the first communication device 200 acquires an additional number from the calling number (step S503). Next, the control unit 202 instructs the dial type determination unit 204 to determine the dial type based on the acquired additional number. The dial type determination unit 204 determines the dial type based on the additional number (step S504). Dial type determination unit 204 notifies control unit 202 of the necessity of authentication processing based on the determination result. In the case of the third application example, the dial type determination unit 204 notifies that authentication processing is unnecessary.

  When notified that the authentication process is unnecessary, the control unit 202 does not instruct the authentication unit 206 to perform the caller ID authentication process. Therefore, the authentication unit 206 does not perform authentication processing based on the caller ID.

  The control unit 202 instructs the destination determination unit 208 to determine the destination telephone number. The destination determination unit 208 determines the destination telephone number based on the additional number acquired by the control unit 202 (step S505). The destination determination unit 208 notifies the control unit 202 of the determination result.

  The control unit 202 relays the call to the destination telephone number determined by the destination determination unit 208. When the service providing apparatus 400b receives the call, the service providing apparatus 400b responds to the incoming call (step S506). When receiving an incoming response from the service providing apparatus 400b, the control unit 202 of the first communication apparatus 200 transmits service information to the service providing apparatus 400b (step S507).

  When the service providing apparatus 400b receives the service information (step S508), the service providing apparatus 400b disconnects the call (step S509). Next, based on the device ID included in the received service information, the service providing device 400b determines whether the entrance / exit control device 800 for which control is required restricts entry or exit. To do. The service providing apparatus 400b updates the usage information according to the determination result (step S510). Then, the service providing apparatus 400b transmits to the determined entrance / exit control apparatus 800 an instruction (entrance restriction release instruction) indicating that the entry restriction is to be released (step S511).

  When the entrance / exit control device 800 receives an entry / exit restriction release instruction from the service providing device 400b, the entrance / exit control device 800 releases the entry restriction of the user (step S512). For example, when the entrance / exit control device 800 is a parking gate device, the entrance / exit control device 800 opens the gate so that the user's vehicle can pass through the entrance.

18 and 19 are sequence charts showing the flow of exit processing in the third application example. The exit process is a process performed when the user leaves the predetermined area.
Until exit processing is performed, the entrance / exit control device 800 is controlled to a state in which exit is restricted. This control is performed by the service providing apparatus 400b, for example.

  The user who wishes to leave obtains the device ID of the entrance / exit control device 800 that restricts leaving. The user determines a service telephone number including the acquired device ID. The device ID is included in the telephone number as, for example, a classification number or an instruction code. The user inputs the determined service telephone number to the terminal device 500 (step S601). The terminal device 500 transmits to the input transmission number (step S602). The transmitted call reaches the first communication device 200 of the authentication system 100 via the telephone network based on the carrier identification number.

  When receiving a call, the control unit 202 of the first communication device 200 acquires an additional number from the calling number (step S603). Next, the control unit 202 instructs the dial type determination unit 204 to determine the dial type based on the acquired additional number. The dial type determination unit 204 determines the dial type based on the additional number (step S604). Dial type determination unit 204 notifies control unit 202 of the necessity of authentication processing based on the determination result. In the case of the third application example, the dial type determination unit 204 notifies that authentication processing is unnecessary.

  When notified that the authentication process is unnecessary, the control unit 202 does not instruct the authentication unit 206 to perform the caller ID authentication process. Therefore, the authentication unit 206 does not perform authentication processing based on the caller ID.

  The control unit 202 instructs the destination determination unit 208 to determine the destination telephone number. The destination determination unit 208 determines the destination telephone number based on the additional number acquired by the control unit 202 (step S605). The destination determination unit 208 notifies the control unit 202 of the determination result.

  The control unit 202 relays the call to the destination telephone number determined by the destination determination unit 208. When the service providing apparatus 400b receives the call, the service providing apparatus 400b responds to the incoming call (step S606). When receiving an incoming response from the service providing apparatus 400b, the control unit 202 of the first communication apparatus 200 transmits service information to the service providing apparatus 400b (step S607).

  When the service providing apparatus 400b receives the service information (step S608), the service providing apparatus 400b disconnects the call (step S609). Next, based on the device ID included in the received service information, the service providing device 400b determines whether the entrance / exit control device 800 for which control is required restricts entry or exit. To do. The service providing apparatus 400b updates the usage information according to the determination result.

  In response to the determination result that the entrance / exit control device 800 for which control is required controls exit, the control unit 402 instructs the usage fee determination unit 405 to determine the usage fee. The usage fee determination unit 405 determines the usage fee according to this instruction (step S610). The usage fee determination unit 405 notifies the control unit 402 of the determined usage fee. The control unit 402 instructs the entrance / exit control device 800 to display the usage fee (step S611). In response to this instruction, the entrance / exit control device 800 notifies the user of the usage fee by displaying the usage fee (step S612).

  The user confirms the usage fee displayed on the entrance / exit control device 800 and inputs money corresponding to the usage fee to the entrance / exit control device 800. When payment by the user is completed, the entrance / exit control device 800 notifies the service providing device 400b that payment has been completed (step S613).

  Upon receiving the payment completion notification, the service providing apparatus 400b instructs the entrance / exit control apparatus 800 to cancel the exit restriction (step S614). Then, the service providing apparatus 400b updates the usage information (Step S615). Upon receiving an instruction to cancel the exit restriction, the entrance / exit control device 800 releases the exit restriction according to the instruction (step S616). For example, when the entrance / exit control device 800 is a gate device in a parking lot, the entrance / exit control device 800 opens the gate so that the user's vehicle can pass through the exit.

In the third application example configured as described above, the user can enter or leave the facility by making a call to a predetermined telephone number using the terminal device.
When this system is applied to a parking lot, a user can use the parking lot by calling a predetermined telephone number using a terminal device. In addition, the user can leave the parking lot by calling a predetermined telephone number using the terminal device. This eliminates the need for the user to manage the parking ticket and eliminates the possibility of losing the parking ticket. In addition, for parking lot operators, it is possible to reduce parking ticket issuance costs and management costs.

  In the third application example, the authentication process based on the caller number is not performed. Therefore, anyone can receive a service related to the entrance / exit control device 800 (for example, use of a parking lot) without performing prior registration or the like.

<Modification>
The service providing apparatus 400b may store a caller number of a user who has registered as a member in advance as member information. In this case, the usage fee determination unit 405 may discount the usage fee for the user registered as a member.

  The same device ID may be used for entry and exit. In this case, the usage information management unit 404 of the service providing apparatus 400b determines whether the entry process or the exit process is requested as follows. The service providing apparatus 400b searches for a usage information record 94 that has the received caller number and does not have an entry date and an exit date. When such a usage information record 94 is not searched, the usage information management unit 404 determines that the entry restriction release is requested. Further, the service providing apparatus 400b searches for the usage information record 94 that has the received caller number and the entry date and time but does not have the exit date and time. When such a usage information record 94 is searched, the usage information management unit 404 determines that cancellation of the exit restriction is requested.

  The usage fee may be discounted according to the purchase of the product. For example, when the user tells the salesperson the telephone number (caller number) of the terminal device 500 at the time of payment, the telephone number may be registered in the usage information table of the service providing apparatus 400b as the telephone number of the discount target person. In this case, the usage fee determination unit 405 performs discount processing when determining the usage fee of the discount target person.

[Third embodiment]
FIG. 20 is a system configuration diagram of a modified example of the entrance / exit control system described as the third application example. The entrance / exit control system of this embodiment does not include the authentication system 100. In the entry / exit control system of the present embodiment, phone numbers 0AB to J and 0AB0 are used as service phone numbers instead of 00XY special numbers. Therefore, authentication processing based on the caller ID is not performed.

FIG. 21 is a sequence chart showing the flow of admission processing in the third embodiment. The entrance process is a process performed when the user enters a predetermined area.
Until the entrance process is performed, the entrance / exit control device 800 is controlled to a state of restricting entrance. This control is performed by the service providing apparatus 400b, for example.

  A user who wishes to enter obtains a telephone number assigned to the entrance / exit control device 800 that restricts entry. The user inputs the acquired telephone number into the terminal device 500 (step S701). The terminal device 500 transmits to the input transmission number (step S702). The transmitted call reaches the service providing apparatus 400b to which the telephone number is assigned via the telephone network.

When the service providing apparatus 400b receives the call, the service providing apparatus 400b responds to the incoming call (step S703). The service providing apparatus 400b acquires a caller number in response to the call connection (step S704). Thereafter, the service providing apparatus 400b disconnects the call (step S705). Next, the service providing apparatus 400b determines whether the entrance / exit control apparatus 800 for which control is required restricts entry or exit based on the destination telephone number. The service providing apparatus 400b updates the usage information according to the determination result (step S706). Then, the service providing apparatus 400b transmits to the determined entrance / exit control apparatus 800 an instruction (entrance restriction release instruction) indicating that the entry restriction is to be released (step S707).
When the entrance / exit control device 800 receives the entry / exit restriction release instruction from the service providing device 400b, the entrance / exit control device 800 releases the entrance restriction of the user (step S708).

FIG. 22 is a sequence chart showing the flow of exit processing in the third embodiment. The exit process is a process performed when the user leaves the predetermined area.
Until exit processing is performed, the entrance / exit control device 800 is controlled to a state in which exit is restricted. This control is performed by the service providing apparatus 400b, for example.

  A user who wishes to leave obtains a telephone number assigned to the entrance / exit control device 800 that restricts leaving. The user inputs the acquired telephone number into the terminal device 500 (step S801). The terminal device 500 transmits to the input transmission number (step S802). The transmitted call reaches the service providing apparatus 400b to which the telephone number is assigned via the telephone network.

  When the service providing apparatus 400b receives the call, the service providing apparatus 400b responds to the incoming call (step S803). The service providing apparatus 400b acquires a caller ID according to this connection (step S804). Thereafter, the service providing apparatus 400b disconnects the call (step S805). Next, the service providing apparatus 400b determines whether the entrance / exit control apparatus 800 for which control is required restricts entrance or exit based on the destination telephone number. The service providing apparatus 400b updates the usage information according to the determination result.

  In response to the determination result that the entrance / exit control device 800 for which control is required controls exit, the control unit 402 instructs the usage fee determination unit 405 to determine the usage fee. The usage fee determination unit 405 determines the usage fee according to this instruction (step S806). The usage fee determination unit 405 notifies the control unit 402 of the determined usage fee. The control unit 402 instructs the entrance / exit control device 800 to display the usage fee (step S807). In response to this instruction, the entrance / exit control device 800 notifies the user of the usage fee by displaying the usage fee (step S808).

  The user confirms the usage fee displayed on the entrance / exit control device 800 and inputs money corresponding to the usage fee to the entrance / exit control device 800. When payment by the user is completed, the entrance / exit control device 800 notifies the service providing device 400b that payment has been completed (step S809).

Upon receiving the payment completion notification, the service providing apparatus 400b instructs the entrance / exit control apparatus 800 to cancel the exit restriction (step S810). Then, the service providing apparatus 400b updates the usage information (Step S811). When receiving the instruction to cancel the exit restriction, the entrance / exit control device 800 releases the exit restriction according to the instruction (step S812).
Also in the third embodiment configured as described above, it is possible to obtain the same effect as that of the third application example.
<Modification>
In the third application example, another identifier may be used instead of the service telephone number. For example, instead of the service telephone number assigned to the service providing apparatus 400b, an e-mail address assigned to the service providing apparatus 400b or an account ID assigned to the service providing apparatus 400b (for example, an SNS (Social Networking Service) ID) , A login ID for a predetermined service, etc.) may be used. However, although an email address or ID may be used as described above, it is effective to use a telephone number.

You may make it implement | achieve the function of the authentication system in embodiment mentioned above with a computer. In that case, a program for realizing this function may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer system and executed. Here, the “computer system” includes an OS and hardware such as peripheral devices. The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. Furthermore, the “computer-readable recording medium” dynamically holds a program for a short time like a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line. In this case, a volatile memory inside a computer system that serves as a server or a client in that case may also be included that holds a program for a certain period of time. The program may be a program for realizing a part of the functions described above, and may be a program capable of realizing the functions described above in combination with a program already recorded in a computer system.
The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

DESCRIPTION OF SYMBOLS 100 ... Authentication system, 200 ... 1st communication apparatus, 300 ... 2nd communication apparatus, 400 ... Service provision apparatus, 500 ... Terminal device, 600 ... Charger, 700 ... Residential, 701 ... In-home apparatus, 702-704 ... Home appliance 800 ... Entrance / exit control device

Claims (6)

A communication device, a service providing device that provides a service to a user of a terminal device that sends a call to the communication device, and a charger that is controlled by the service providing device,
The communication device
A destination storage unit for storing a destination telephone number in association with each classification number;
When receiving a call sent from the terminal device to the first telephone number, the destination telephone number stored in the destination storage unit in association with the division number included in the first telephone number, A destination determination unit that determines a second telephone number different from the first telephone number;
By connecting a call to the second telephone number determined by the destination determination unit, and transmitting predetermined information included in the first telephone number, the user of the terminal device A control unit that transmits the predetermined information to a service providing apparatus that provides a service according to the predetermined information;
With
The service providing device determines a charger that the user intends to use based on the predetermined information, transmits a charging start instruction to the charger,
The service providing system in which the charger notifies the user that charging can be performed in response to receiving the charging start instruction from the service providing apparatus . The predetermined information transmitted by the control unit includes a device ID indicating the charger,
  The service providing system according to claim 1, wherein the service providing apparatus determines the charger that the user of the terminal device requests to use based on the apparatus ID. The service providing system according to claim 1, wherein the service providing apparatus records a history of service provision by the charger. The communication device further includes an authentication unit that performs an authentication process based on a caller number,
  The authentication unit transmits the predetermined information to a service providing apparatus that provides a service corresponding to the predetermined information to a user of the terminal device when authentication is performed by the authentication unit. The service providing system according to any one of claims 1 to 3. Comprising a communication device, and a service providing apparatus that provides a service to the user of the terminal device originating a call to the communication device,
The communication device
An authentication unit that performs an authentication process based on the caller ID;
A destination storage unit for storing a destination telephone number in association with each classification number;
When receiving a call sent from the terminal device to the first telephone number, the destination telephone number stored in the destination storage unit in association with the division number included in the first telephone number, A destination determination unit that determines a second telephone number different from the first telephone number;
When authentication is performed by the authentication unit, a call is connected to the second telephone number determined by the destination determination unit, and predetermined information included in the first telephone number is transmitted. A control unit that transmits the predetermined information to a service providing device that provides a service corresponding to the predetermined information to a user of the terminal device;
With
The service providing apparatus determines the address of the residential device that the user intends to process and the content of the operation based on the predetermined information, and prepares for the residential address to the address of the residential device. A service providing system for transmitting information indicating the content of an operation on a household electrical appliance. The service providing apparatus performs an authentication process based on information different from the caller ID for a terminal apparatus communicating via an IP network, and if authenticated, the authenticated user of the terminal apparatus The service providing system according to claim 5, wherein an operation service for the home electric appliance is provided to the device.

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