JP2013135417A - Message relay system, message relay method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable reception of communication from an opposite party while concealing real contact address information from the opposite party.SOLUTION: A message relay system includes: in response to a request from a first user, contact ID issuing means for issuing a contact ID for use for communication from the opposite party to which the real contact address information is not desired to be known, and for storing the contact ID in association with the real contact address information; and on receiving from a second user a relay request, which includes the contact ID issued to the first user, communication control means for transmitting to the first user a message input by the second user, using the real contact address information associated with the contact ID.

Description

  The present invention relates to a message relay system, a message relay method, and a program, and more particularly, to a message relay system, a message relay method, and a program considering privacy.

  When making a reservation for a store, mail order on the Internet, etc., the user may need to tell a telephone number / e-mail address as a contact point in order to receive a contact from a store or a business operator. At this time, in order to eliminate malicious users for the purpose of mischief and obstruction, measures are taken such that an e-mail address called “free mail” cannot be reserved or purchased.

  In Patent Document 1, a single integrated communication ID is uniquely given to each user, so that an unspecified third party can use various communication means (mobile communication terminal, fax, wired telephone, homepage, e-mail, network, etc.) An integrated communication ID providing system that can access a telephone, a messenger, etc. is disclosed.

JP-T-2006-506919

  The following analysis is given by the present invention. As described in the background art above, when the actual contact information is given to the business operators, etc., such information (telephone number / email address) is due to the fact that the personal information is not properly managed by these business operators. Leaks and is known to third parties.

  The integrated communication ID used in the invention of Patent Document 1 is disclosed on the Internet together with the user's personal information (see paragraphs 0012, 0036, FIG. 2a, and FIG. 2b of Patent Document 1), and leaks from stores and the like. Even if there is not, etc., there is a problem that an unspecified third party can access various communication means of users (mobile communication terminal, fax, wired telephone, homepage, e-mail, network telephone, messenger, etc.) is there. Further, in paragraph 0036 of Patent Document 1, “directory information registered with reference to the integrated communication ID 12 can be made public or private according to the user's request, and only specific information can be made private. However, as long as the integrated communication ID 12 is disclosed, there is no change in that it can be accessed from an unspecified third party.

  Also, in social networking systems and the like, there is a demand for receiving messages from other parties while keeping sensitive information such as home phone numbers and work mail addresses confidential from other users.

  The present invention has been made in view of the above-described circumstances, and the purpose of the present invention is to provide a message relay system capable of receiving communication from the partner while concealing actual contact information from the partner, It is to provide a message relay method and program.

  According to the first aspect of the present invention, in response to a request from the first user, a contact ID used for contact from a party who does not want to know actual contact information is issued, and the actual contact information is issued. A contact ID issuing means for storing the information in association with the information; and a relay request including a contact ID issued to the first user from the second user. And a communication control means for transmitting a message input from the second user to the first user using the contact information of the message.

  According to the second aspect of the present invention, in response to a request from the first user, a contact ID used for contact from a party who does not want to know actual contact information is issued, and the actual contact information is issued. Managing in association with information, and when receiving a relay request including a contact ID issued to the first user from the second user, actual contact information corresponding to the contact ID Enabling a contact from the second user to the first user using a message relay method. This method is linked to a specific machine called a message relay system that transmits a message input from a second user to the first user using a contact ID issued in advance to the first user. It has been.

  According to the third aspect of the present invention, in response to a request from the first user, a contact ID used for contact from a party who does not want to know actual contact information is issued, and the actual contact information is issued. When a relay request including a process for managing the information in association with information and a contact ID issued to the first user from the second user is received, actual contact information corresponding to the contact ID There is provided a program for causing a computer to execute a process for enabling communication from the second user to the first user using. This program can be recorded on a computer-readable storage medium. That is, the present invention can be embodied as a computer program product.

  According to the present invention, it is possible to receive a contact from a partner without disclosing actual contact information.

It is a figure which shows the structure of one Embodiment of this invention. It is a figure for demonstrating operation | movement of one Embodiment of this invention. FIG. 3 is a continuation diagram of FIG. 2. FIG. 4 is a continuation diagram of FIG. 3. It is a block diagram which shows the structure of the 1st Embodiment of this invention. It is a figure for demonstrating the information stored in the user database (user DB) of the 1st Embodiment of this invention. It is a block diagram which shows the structure of the 2nd Embodiment of this invention. It is an example of the table hold | maintained at the communicating party specific information storage means of the 1st user terminal of the 2nd Embodiment of this invention. It is a figure for demonstrating the information stored in the user database (user DB) of the 2nd Embodiment of this invention. It is a sequence diagram showing operation | movement of the 2nd Embodiment of this invention.

  First, an outline of an embodiment of the present invention will be described with reference to the drawings. In the following, the reference numerals of the drawings attached to this summary are attached for convenience to each element as an example for facilitating understanding, and are not intended to limit the present invention to the illustrated embodiment.

  In the embodiment, as shown in FIG. 1, the present invention accesses the first user terminal 10, the second user terminal 20, the first user terminal 10, and the second user terminal 20, respectively. This can be realized by a configuration including a possible message relay system 30A.

  More specifically, in response to a request from the first user, the message relay system 30 </ b> A uses a contact ID (“provisional ID”, “disposable” used for contact from a partner who does not want to know the actual contact information. From the contact ID issuing means 31A and the second user (second user terminal 20) for storing the information in association with the actual contact information. When a relay request including a contact ID issued to one user is received, contact from the second user to the first user using actual contact information corresponding to the contact ID And a communication control means 32A for enabling the communication.

  As shown in FIG. 2, the first user uses a terminal (first user terminal) to relay a message when making a reservation for a store, mail order on the Internet, or before these actions. The contact ID issuing means 31A of the system 30A is requested to issue a contact ID, and a contact ID (hereinafter referred to as “XYZ0001” in FIGS. 2 to 4) is obtained. When issuing the contact ID, the contact ID issuing means 31A of the message relay system 30A stores the first user's actual contact information (e-mail address, telephone number, etc.) and the contact ID in association with each other. (Hereinafter, in FIG. 2 to FIG. 4, it is assumed that the mail address “aaa@bbb.ne.jp” of the first user is stored in association with each other.)

  Next, as shown in FIG. 3, the first user notifies the obtained contact ID to the other party (second user) of the store reservation or the online mail order on the Internet. Various methods can be used as a notification method of the contact ID. For example, a method of transmitting and receiving a contact ID using the short-range wireless communication function, the infrared communication function, the electronic mail function, and the like provided in each of the first user terminal 10 and the second user terminal 20 may be adopted. it can. It is also possible to employ a method in which the first user shows the contact ID displayed on the first user terminal 10 to the second user or reads the contact ID and conveys it to the second user. . Further, the first user receives a paper medium or a card medium in which a contact ID is recorded from an operator (carrier, provider, etc.) of the message relay system 30A, and uses the paper medium or the card medium for the contact ID. Can be notified to the second user.

  Next, as shown in FIG. 4, when the second user contacts the first user, the communication control means 32A of the message relay system 30A receives the communication ID notified from the first user. Send the relay request that contains it. The communication control means 32A of the message relay system 30A that has received the relay request uses the mail address “aaa@bbb.ne.jp” as the actual contact address of the first user corresponding to the contact ID included in the relay request. ”And a message from the second user terminal 20 is transmitted with the mail address“ aaa@bbb.ne.jp ”as the destination. The message from the second user terminal 20 may be included in the relay request, or the actual contact information of the first user corresponding to the contact ID could be specified. It may be accepted from the second user at the time. Of course, a fixed sentence prepared by an operator (carrier, provider, etc.) of the message relay system 30A may be transmitted as a message from the second user.

  As described above, it is possible to receive a contact from the second user without disclosing the actual contact information to an unspecified number of people including the second user. In the above-described example, the first user has described that the actual contact information that the first user does not want to disclose to the unspecified majority is the email address. However, the email address is not limited to a telephone number, a facsimile number, an address. It can be replaced with a handle name or the like.

[First Embodiment]
Next, a first embodiment of the present invention will be described in detail with reference to the drawings. FIG. 5 is a block diagram showing a configuration of the first exemplary embodiment of the present invention. Referring to FIG. 5, a configuration including a first user terminal 10, a second user terminal 20, and a message relay system 30 that can communicate with each of the first user terminal 10 and the second user terminal 20 is shown. Has been.

  The first user terminal 10 is an information communication device such as a portable terminal or a personal computer operated by the first user. In the example of FIG. 5, one first user terminal 10 is shown, but a plurality of first user terminals 10 may be provided. For example, it is also possible to adopt a mode in which a portable terminal is used to acquire a contact ID described later from the message relay system 30 and a message from a second user is received by a personal computer.

  The second user terminal 20 is an information communication device such as a portable terminal or a personal computer operated by the second user.

  The message relay system 30 includes a contact ID issuing unit 31, a communication control unit 32, a communication partner identification information receiving unit 33, a determination unit 34, and a user database (user DB) 35.

  The communication partner identification information receiving means 33 includes communication partner identification information for confirming the legitimacy of the partner from which the first user is expected to receive a message from the first user terminal 10, and the first user. When the contact ID issuance request including the actual contact information desired as the message destination is received, it is output to the contact ID issuing means 31. Here, the partner with whom the first user is expected to receive a message in the future is a person (second user) who attempts to send a message using the contact ID notified by the first user as a contact address. is there. Further, when a plurality of types of contact information of the first user have already been registered in the user database (user DB) 35, instead of the actual contact information, the user ID and the message destination You may make it receive the selection information of desired contact information.

  When the contact ID issuing unit 31 receives a request for issuing a contact ID including the communication partner specifying information from the communication partner specifying information receiving unit 33, the contact ID issuing unit 31 generates a contact ID and transmits it to the first user terminal 10. Further, the contact ID issuing means 31 registers the generated contact ID, communication partner identification information, and actual contact information desired by the first user as a message transmission destination in the user DB 35. Note that a dedicated URL or telephone number for accessing the contact ID issuing means 31 may be provided so that the first user can easily receive the contact ID.

  As a method for generating a contact ID by the contact ID issuing means 31, a contact ID that cannot identify the user can be generated by an appropriate algorithm. Alternatively, a contact ID including a character string desired by the first user may be generated.

  The user DB 35 is means for storing the generated contact ID, communication partner identification information, and actual contact information desired by the first user as a message transmission destination in association with each other.

  FIG. 6 is a diagram for explaining information stored in the user DB 35 of the present embodiment. In the example of FIG. 6, a contact ID “XYZ0001” is registered for the first user's mail address “aaa@bbb.ne.jp” as actual contact information. Further, the other party's mail address “ccc@ddd.com” is used as the communication partner identification information of the contact ID “XYZ0001”. Although omitted in FIG. 6, as necessary, the user ID, other contact information of each user, selection information of a contact desired to be contacted by the other party, the expiration date of each entry, message A field such as the number of possible transmissions (number of possible contacts) may be provided.

  When the determination unit 34 receives a relay request including the contact ID issued to the first user from the second user terminal 20, the determination unit 34 corresponds to the contact ID included in the relay request from the user DB 35. Search for communication partner identification information. Whether or not the determination unit 34 accepts the relay request by collating the searched communication partner specifying information with information corresponding to the communication partner specifying information among the information acquired from the second user. Determine whether. In addition, when the field which shows the expiration date of each entry, the frequency | count of possible transmission of a message (number of times of communication) etc. is provided in the applicable entry of user DB35, in addition to the said communication partner specific information, the judgment means 34, You may make it determine whether the said relay request | requirement is received using these.

  For example, as illustrated in FIG. 6, when the other party's mail address “ccc@ddd.com” is registered as the communication partner identification information, the determination unit 34 receives the source mail address received from the second user terminal 20. Whether or not the relay request is accepted can be determined based on whether or not “ccc@ddd.com”. More preferably, as the communication partner identification information, a password or a phrase determined in advance between the first and second users, biometric information of the second user, or the like is used to prevent impersonation by a third party. be able to.

  When it is determined that the relay request is accepted, for example, when the retrieved communication partner identification information matches the information acquired from the second user, the determination unit 34 communicates the relay request received from the second user terminal 20. Output to the control means 32. On the other hand, when it is determined that the relay request is rejected, the determination unit 34 discards the relay request received from the second user terminal 20.

  When the communication control unit 32 receives the relay request from the determination unit 34, the actual contact information of the first user attached to the relay request, or the actual contact information of the first user acquired from the user DB 35. Is used to transmit a message from the second user to the first user terminal 10.

  Note that each unit (processing means) of the message relay system 30 shown in FIG. 5 may be realized by a computer program that causes a computer constituting the message relay system 30 to execute the above-described processes using its hardware. it can.

  Next, the operation of this embodiment will be described again with reference to FIG. In the following description, an example in which there are a user A and a user B as the first user, and a contact ID is designated as a receiving destination of support information of the product from the store C (second user) that purchased the product. Will be described.

  First, the user A and the user B respectively use the first user terminal 10 to transmit the message to the message relay system 30 and the communication partner specifying information for specifying the second user. A request for issuing a contact ID including actual contact information desired as a destination is transmitted.

  When the contact ID issuing means 31 of the message relay system 30 receives the request for issuing the contact ID via the communication partner specifying information receiving means 33, the contact ID issuing means 31 issues the contact ID and notifies the user A and the user B. Further, the contact ID issuing means 31 registers the issued contact ID, the actual contact information desired by each user as the message destination, and the communication partner specifying information in the user DB 35.

  Here, as shown in FIG. 6, the user A receives the mail address “ccc@ddd.com” (communication partner identification information) of the store C (second user) and the recipient of the support information of the product (actual Email address “aaa@bbb.ne.jp” and a contact ID “XYZ0001” is issued. Here, the user B receives the FAX transmission number “81-3-aaaa-bbbb” (communication partner identification information) of the store C (second user) and the recipient of the support information of the product (actual contact information). ), The FAX number “81-3-xxxx-yyyy” of the user B is transmitted, and the contact ID “XYZ0002” is issued.

  Then, when the user A and the user B purchase the respective products, the store C is notified of the above-mentioned contact ID instead of the e-mail address or the FAX number as the recipient of the support information. If necessary, the store C is also notified of URLs (Uniform Resource Locators) for accessing the message relay system 30.

  Thereafter, when the store C needs to transmit support information about the products purchased by the user A and the user B, the user A and the user B receive the message relay system 30 using the user terminal 20. A relay request including the contact ID is transmitted.

  The determination unit 34 of the message relay system 30 determines whether the relay request for the user A and the user B is a partner having communication partner identification information corresponding to the contact ID, and then determines each relay request. Judge whether to accept. Here, it is assumed that relay requests for user A and user B have been received.

  When the communication control unit 32 of the message relay system 30 receives each relay request from the determination unit 34, the communication control unit 32 transmits the support information from the store C to the contacts specified by the user A and the user B, respectively. Specifically, the support information is transmitted to the user A with the designated mail address “aaa@bbb.ne.jp” as the destination, and the FAX number “81-3-xxxx-yyyy” is transmitted to the user B. Support information is transmitted as a destination.

  As described above, according to the present embodiment, it is possible to receive a message from the partner without disclosing the actual contact address to the partner. In addition, since it is only necessary to register the actual contact information of the recipient in the message relay system 30, it is possible to minimize damage even in the case where information leaks from the message relay system 30 itself. it can.

  Furthermore, in this embodiment, since the communication partner identification information is used to confirm the validity of the communication partner, even if the contact ID is leaked or stolen, the contact ID is illegally used. Never happen.

[Second Embodiment]
Next, a second embodiment of the present invention will be described in detail with reference to the drawings. The second embodiment of the present invention realizes a call between the first and second users instead of e-mail and FAX, and the communication partner of the message relay system of the first embodiment described above. The difference is that a part of the information receiving unit 33, the determining unit 34, and the user DB 35 is arranged on the first user terminal 10B side. Other basic operations are the same as those in the first embodiment described above, and the differences will be mainly described below.

  FIG. 7 shows a configuration including a first user terminal 10B, a second user terminal 20, and a message relay system 30B.

  The first user terminal 10B, in addition to the function of requesting the message relay system 30B to issue a contact ID, in the same way as the first user terminal 10 of the first embodiment, the communication partner specifying information receiving means 11 And a communication partner identification information storage means 12, a determination means 13, and a telephone function.

  The second user terminal 20 is an information communication device such as a portable terminal or a personal computer operated by the second user. In the present embodiment, it is assumed that the second user terminal 20 has a telephone function.

  The communication partner identification information receiving means 11 receives input of communication partner identification information for confirming the validity of the partner from whom the first user is expected to receive a message in the future, and for communication received from the message relay system 30B. The ID is associated with the ID and registered in the communication partner specifying information storage unit 12.

  The communication partner identification information storage unit 12 is a unit that stores the contact ID received from the message relay system 30B and the communication partner identification information in association with each other. FIG. 8 is an example of a table in which the contact ID held in the communication partner specifying information storage unit 12 is associated with the communication partner specifying information.

  In the example of FIG. 8, the contact ID “XYZ0002” received from the message relay system 30 </ b> B is associated with the other party's telephone number “81-3-aaa-bbbb”. Although omitted in the example of FIG. 8, each entry of the communication partner specifying information storage unit 12 may also be provided with fields such as an expiration date and the number of connectable times (contactable number of times).

  Whether the determination unit 13 permits the connection request from the second user terminal 20 with reference to the communication partner identification information storage unit 12 in response to the inquiry from the communication control unit 32B from the message relay system 30. And return the result. In addition, when the field which shows the expiration date of each entry, the number of times of connection (number of times of contact) etc. is provided in the applicable entry of user DB35, the judgment means 13 adds these in addition to the said communication partner specific information. It may be used to determine whether or not to permit a connection request.

  The message relay system 30B of the present embodiment is an exchange server or the like managed by a communication carrier (carrier) including a contact ID issuing unit 31B, a user DB 35B, and a communication control unit 32B.

  The contact ID issuing means 31B, upon receiving a contact ID issue request from the first user terminal 10B, generates a contact ID and transmits it to the first user terminal 10B. Further, the contact ID issuing means 31B registers the generated contact ID and the actual contact information desired by the first user as a message transmission destination in the user DB 35B. Also in the present embodiment, a dedicated URL or telephone number for accessing the contact ID issuing means 31B may be provided so that the first user can easily receive the contact ID.

  The user DB 35B is means for storing the generated contact ID and the actual contact information desired by the first user as the message destination.

  FIG. 8 is a diagram for explaining information stored in the user DB 35 of the present embodiment. In the example of FIG. 8, a contact ID “XYZ0001” is registered for the first user's mail address “aaa@bbb.ne.jp” as actual contact information. In addition, an expiration date is set for each entry, and an entry whose expiration date has expired is deleted. Such an expiration date may be set by the user as appropriate, or a prescribed value starting from the time when the contact ID is issued may be set on the message relay system 30B side. Further, instead of the expiration date, the number of times that a message can be transmitted (the number of possible contacts) may be set.

  When the communication control unit 32B receives a connection request (outgoing) from the second user terminal 20, first, referring to the user DB 35B, there is an entry having the corresponding contact ID (the expiration date has not expired). ) Is confirmed, the first user terminal 10B is inquired as to whether or not it is possible to respond to the connection request (transmission). When the permission (acknowledgment) for the connection request (transmission) is obtained from the first user terminal 10B, the communication control unit 32B connects the line between the first and second user terminals.

  Note that each unit (processing means) of the first user terminal 10B and the message relay system 30 shown in FIG. 7 is also a computer that causes the computer constituting these devices to execute the above-described processes using the hardware. It can also be realized by a program.

  Next, the operation of this embodiment will be described in detail with reference to FIG. In the following description, a first user makes a reservation for a service or a seat to a store clerk (second user), and contacts the store clerk (second user) as a recipient of future communications. An example in which a business ID is designated will be described.

  FIG. 10 is a sequence diagram showing the operation of the second exemplary embodiment of the present invention. Referring to FIG. 10, first, the first user uses the first user terminal 10B to access the message relay system 30B and obtain a contact ID (steps S001 and S002 in FIG. 10). .

  Next, the first user makes a reservation for a service or a seat. At that time, the first user notifies the store person in charge (second user) of the contact ID as a contact for receiving future contact (step S003 in FIG. 10). At that time, the first user 10 acquires communication partner specifying information by the short-range wireless communication function, camera function, and telephone directory function provided in the first user terminal 10B, and stores the communication partner specifying information storage. Registration in the means 12 (step S004 in FIG. 10).

  Here, if each entry of the communication partner identification information storage unit 12 is provided with fields such as an expiration date and the number of possible connections (number of possible contacts), the first user can arbitrarily set the expiration date / connection. The number of times may be set.

  Thereafter, when the store person in charge (second user) contacts the first user, the shop person in charge (second user) does not directly call the first user terminal 10. Instead, the second user terminal 20 is used to transmit a connection request including the contact ID notified from the first user to the communication control means 32B of the message relay system 30B (step S005 in FIG. 10). . The connection request including the contact ID is, for example, by calling a call-only dial using the contact ID set by the communication carrier (carrier) managing the message relay system 30B, and according to the voice guidance, the contact ID Can be taken. Further, a mode may be adopted in which a dedicated site is provided on the Internet, and when a contact ID is entered in an input form and a connection request button is clicked, a connection request including the contact ID is transmitted.

  When the message relay system 30B receives a connection request for the first user from the second user terminal 20, the message relay system 30B searches the user DB 35B for an entry having the contact ID notified from the second user terminal 20.

  When there is an entry having the contact ID for which the connection request has been received in the user DB 35B, the message relay system 30B uses the contact information indicated in the corresponding entry to store the person in charge of the store for the first user terminal 10B. An inquiry is made as to whether or not a connection request from the (second user) may be accepted (step S006 in FIG. 10). Further, this inquiry includes information (for example, a caller telephone number) for the determination means 13 of the first user terminal 10B to collate with the communication partner identification information.

  If there is no entry having the contact ID for which the connection request has been received in the user DB 35B, the message relay system 30B transmits a connection impossible response to the second user terminal 20.

  The first user terminal 10B that has received an inquiry as to whether or not a connection request from the store staff (second user) may be accepted is the communication partner identification information stored in the communication partner identification information storage means 12. And the communication partner identification information included in the inquiry are compared with each other to determine whether or not to permit the connection request (step S007 in FIG. 10).

  As a result of the determination, when it is determined that the connection request from the store staff (second user) is permitted, the first user terminal 10B transmits a connection permission response to the message relay system 30B (FIG. 10). Step S008). The message relay system 30B that has received the connection permission response from the first user terminal 10B connects the line between the second user terminal 20 and the first user terminal 10B, and the first user and the store staff (first 2 user).

  As a result of the determination, if it is determined that the connection request from the store staff (second user) is not permitted, the first user terminal 10B transmits a connection rejection response to the message relay system 30B. . The message relay system 30B that has received the connection rejection response from the first user terminal 10B transmits a connection rejection response to the second user terminal 20.

  As described above, the present invention can also be applied to telephone communication between users, and in this case as well, the same effects as those of the first embodiment can be obtained. Further, as shown in the above embodiment, part of the function of the message relay system can be assigned to the first user terminal 10B. Further, as described above, since the determination means 13 of the first user terminal can be realized by an application program installed in the user terminal, the first user is troublesome to respond to an inquiry from the message relay system 30B. Can also be reduced.

  Furthermore, in this embodiment, since the expiration date is provided for the contact ID, the contact ID that played the role can be prevented from being used for purposes other than the purpose intended by the first user.

  Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and further modifications, substitutions, and adjustments are possible without departing from the basic technical idea of the present invention. Can be added. For example, by adding a function corresponding to the communication control means 32 of the first embodiment to the above-described second embodiment, it is possible to implement message relaying by FAX or electronic mail.

  In addition, a charging function for charging the first user may be added each time the contact ID is issued, the validity period is extended, or the number of possible contacts (number of possible contacts) is added. Good. In this case, when the management entity of the message relay system 30B is a communication carrier (carrier), it is possible to collect the consideration as an optional service fee different from the communication fee.

  Within the scope of the entire disclosure (including claims) of the present invention, the embodiments and examples can be changed and adjusted based on the basic technical concept. Further, various combinations or selections of various disclosed elements (including each element of each claim, each element of each embodiment, each element of each drawing, etc.) are possible within the scope of the claims of the present invention. It is. That is, the present invention of course includes various variations and modifications that could be made by those skilled in the art according to the entire disclosure including the claims and the technical idea.

10, 10B 1st user terminal 11 Communication partner specific information reception means 12 Communication partner specific information storage means 13 Determination means,
20 Second user terminal 30, 30A, 30B Message relay system 31, 31A, 31B Contact ID issuing means 32, 32A, 32B Communication control means 33 Communication partner identification information accepting means 34 Determination means 35, 35B User database (user DB )

Claims (9)

In response to a request from the first user, a contact ID is issued for contact from a party who does not want to know the actual contact information, and is managed in association with the actual contact information. Means,
When a relay request including a contact ID issued to the first user is received from a second user, the second user uses the actual contact information corresponding to the contact ID to A message relay system comprising: communication control means for enabling contact with the first user. further,
Communication partner specifying information receiving means for receiving input of information for specifying the partner who has notified the contact ID from the first user;
The relay request including the contact ID is accepted by collating the information acquired from the second user with the information for specifying the other party notified of the contact ID input from the first user. The message relay system according to claim 1, further comprising: determination means for determining whether or not to do so. The communication partner identification information receiving means and the determination means are provided on the terminal side of the first user,
The determination means includes information acquired from the second user received via the communication control means, and information for specifying the other party who has notified the contact ID input from the first user. 3. The message relay system according to claim 2, wherein it is determined whether or not a relay request including a contact ID is accepted by collating. For each of the contact IDs, an expiration date or the number of possible contacts can be set,
The communication control means is the message relay system according to any one of the first to third, which enables communication from the second user to the first user within a range permitted by the expiration date or the number of possible contacts. .   The actual contact information is a telephone number, and by connecting a line between the second user and the first user, the second user can be contacted to the first user. The message relay system according to any one of claims 1 to 4.   The real contact information is a mail address, and an e-mail including a contact text input from the second user is transferred to the real mail address of the first user. Message relay system.   The message relay system according to any one of claims 1 to 6, wherein the first user is charged for issuing the contact ID, extending the validity period, or adding the number of possible contacts. In response to a request from the first user, issuing a contact ID used for contact from a partner who does not want to know the actual contact information, and managing the contact ID in association with the actual contact information;
When a relay request including a contact ID issued to the first user is received from a second user, the second user uses the actual contact information corresponding to the contact ID to Enabling a contact to the first user. In response to a request from the first user, a process for issuing a contact ID used for contact from a partner who does not want to know the actual contact information and managing the contact ID in association with the actual contact information;
When a relay request including a contact ID issued to the first user is received from a second user, the second user uses the actual contact information corresponding to the contact ID to A program for causing a computer to execute processing for enabling contact with a first user.

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