JP6620347B2 - Ski equipment rental system, ski equipment rental apparatus, ski equipment rental service providing method, and ski equipment rental service providing program - Google Patents

Description

  The present invention relates to a system, apparatus, method, and computer program for performing ski equipment rental service.

  Conventionally, when renting ski equipment at a ski resort, a user (customer) goes to a rental store and fills in an application form to make a rental application. The staff of the rental store confirms the application form and checks the inventory storage area to see if the desired ski equipment is in stock. When renting, keep the original application form at the rental store, hand over the application form to the user, calculate the fee from the usage period and ski equipment items and quantity that the user applied for, and perform accounting . When returning, the user brings the rental product to the rental store together with a copy of the application form. The rental shop staff verifies the returned rental items with a copy of the application form. The returned rental product is dried for a certain period in the drying room of the rental store. The dried rental items are moved from the drying room to the inventory storage area.

  Patent Documents 1 and 2 describe systems used for rental services. Patent Document 1 describes an inventory status notification system used in rental video stores and libraries. The inventory status notification system of Patent Document 1 centrally manages inventory in a rental product management server. The inventory data of the rental product management server is updated based on the rental / return processing data transmitted from the POS terminal. When the user transmits reservation data from the communication terminal, the rental product management server receives the reservation data and manages the reservation status. Therefore, it is possible to avoid a situation in which the user does not have the stock of the desired item despite going to a rental video store or library.

  Patent Document 2 describes a rental product rental management system for renting articles (for example, a personal computer, a keyboard, etc.) as a set. The system of Patent Literature 2 registers and manages individual rental items in the first database, and when renting a plurality of rental items in a lump, assigns a set name and registers and manages them in the second database. . Since the set name includes the number of items (set size) included in the set, it is possible to prevent omission of return by comparing the set size with the returned product when returning.

JP 2001-350994 A JP 2005-173713 A

  In the conventional ski equipment rental service, the number of stocks that can be rented is only to check the number of rental products in the stockroom when the user visits the store. In addition, no system has been proposed that can check the changes in the number of rental items that are being rented, the number of items that have been dried in the drying room after return, and the number in the inventory storage area (the number that can be rented). Therefore, it is difficult for rental stores to check the quantity and status of rental items during the rental period.

For this reason, in the conventional ski equipment rental service, even if the user goes to the rental store, there is a case where the stock is not in stock. In such a case, there is a problem that the user cannot borrow the ski equipment. It was. In addition, the rental store side also has a problem in that it misses an opportunity to rent a user who visits the store. In addition, when returning, the rental store will check the copy of the application form against the returned ski equipment, but if the user loses the application form, there is a possibility that the check cannot be performed reliably. It was. In addition, since many of the same rental items are used in the ski area, there is also a problem that the rental items are easily mixed in the ski area.

  In addition, users who have little knowledge and experience in skiing may not be able to specify appropriate ski equipment specifications and settings on their own, and may require advice from rental shop staff. That is, the appropriate length of the ski varies depending on the height, weight, skill level, etc. of the user. Further, a binding is attached to the ski, and it is necessary to adjust a set value (open value) when the boot is removed according to the sole length, height, and weight of the boot. The opening value of the binding is determined by ISO or DIN (German Industrial Standard). Conventionally, the length of the skis and the determination of the opening value of the binding are performed on the spot when the rental shop staff rents them. Therefore, staff with knowledge and experience must be stationed at the rental store reception. In addition, since the lending process takes time, there is a problem that the user waits.

  In the inventory status notification system of Patent Document 1, the user can secure the inventory of rental products by transmitting reservation data to the rental product management server. However, in the case of ski equipment rental, the user may not be able to specify appropriate specifications and settings as described above. In such a case, the user cannot reserve in advance by making a reservation.

  In the rental product rental management system of Patent Document 2, since the IC tag is attached to the rental product and the contents of the set are registered and managed, if the IC tag information of the rental product is read at the time of return, Even if you do not have a copy of the documents, you can reliably check the returned product against the set contents. However, since the rental product itself does not include set information or information related to the rented user, even if there is a mistake in the rental product during the rental, it is not easy to find out.

  An object of the present invention is to improve convenience for both a rental shop and a user in a ski equipment rental service. In particular, a rental store is unlikely to miss a rental opportunity, and a ski equipment rental system, a ski equipment rental service method, and a ski equipment rental service provision program that allow users to rent appropriate ski equipment reliably and easily are proposed. There is to do.

In order to solve the above problems, the present invention is a ski equipment rental system including a server that manages information on rental ski equipment, and a store terminal that is installed in a rental shop and communicates with the server. A rental processing unit that performs rental processing of the rental ski equipment, a reservation information management unit that receives a rental service application based on the number of stocks of the rental ski equipment in the rental store, and the rental in the rental store A lending status management unit for managing the lending status of ski equipment, and a print processing unit for transmitting print data for printing information for identifying a rental listing and a user on a label to a printer installed in the rental store, A portion of the lending processor, the reservation information manager, the lending status manager, and the print processor. And the portion other than the portion is provided in the shop terminal, and when the rental listing includes skis, the lending processing is performed by using one of the lending application information stored in the reservation information management unit. An opening value determining process for determining an opening value of the binding of the ski on the basis of a portion, and the print data includes data for printing the opening value on the label.

  The present invention also provides a ski equipment rental service providing method using a server for managing information on rental ski equipment and a shop terminal installed in a rental shop, the rental equipment in the rental shop. Reservation accepting step for accepting a rental service application based on the number of ski equipment in stock, a label printing step for sending print data for printing information for identifying rental items and users on a label to a printer, and for the store One of the server and the shop terminal performs a part of the rental status update step of communicating with the terminal to update the rental status data of the rental ski equipment, and the other is a part other than the part. And if the rental listing includes skis, the server or the store terminal makes the reservation acceptance step. An open value determining step for determining an open value of the ski binding based on the rental application information received at the server, and the server or the store terminal prints the data for printing the open value on the label It is characterized by including in data.

  Furthermore, the present invention provides a ski equipment rental service providing program for causing the server and the store terminal to execute the above ski equipment rental service providing method, the reservation receiving step, the label printing step, and the lending status update. A server-side program that causes the server to execute a part of the opening value determining step, and a client-side program that causes the store terminal to execute a part other than the part, the server-side program or the client-side program When the open value determining step is performed, in the label printing step, data for printing the open value on the label is included in the print data.

  According to the present invention, based on the number of rental ski equipment in stock, an application for a rental service is received at a server or a store terminal. In addition, the rental status of rental ski equipment in a rental store is managed by a server or a store terminal. Thus, overbooking can be avoided when the server or the shop terminal accepts the application for the rental service based on the stock quantity. In addition, the lending status can be accurately managed by managing the lending status with the server or the store terminal. Therefore, since it is possible to avoid a situation in which rental products cannot be prepared when the user visits the store, the rental store is less likely to miss the rental opportunity, and the user can reliably rent ski equipment.

  In addition, according to the present invention, the server or the store terminal transmits the print data for printing the information for identifying the rental listing and the user on the label to the printer, so the label is printed at the time of rental at the rental store, You can lend by attaching a label to the rental listing. In this way, the user can easily identify the ski equipment that he has rented. Therefore, there is little possibility that a confusion with a rental product rented by another user will occur during the rental. In addition, the return process can be performed even if there are no details given to the user at the time of lending. Therefore, there is little risk of return leakage and the burden of storing the details can be reduced.

  Further, according to the present invention, when a ski is included in the rental listing, the opening value of the binding of the ski can be automatically determined based on the rental application information. The determined opening value can be printed on the label together with other information. The process for determining the opening value may be performed by the store terminal or the server. In this way, there is no need to make staff with knowledge and experience resident at the reception of the rental store. In addition, the binding adjustment time can be shortened. Therefore, there is little waiting time at the time of rental.

In the present invention, it is desirable that the print data includes data for printing rental fee information of the rental listing in the form of a barcode or a two-dimensional code. Alternatively, it is desirable to include data for printing the receipt number issued when the application for the rental service is accepted in the form of a barcode or a two-dimensional code. In this way, the accounting process can be performed by reading the barcode or the two-dimensional code. Alternatively, the return process can be performed by reading a barcode or two-dimensional code printed on the label. Accordingly, accounting errors can be reduced, and the time required for accounting processing can be shortened. In addition, mistakes in return processing can be reduced, and the time required for return processing can be shortened.

  In the present invention, it is desirable to notify the scheduled rental time to the user terminal registered at the time of accepting the application for the rental service. If it does in this way, the waiting time of the user at the time of rental can be shortened.

  In the present invention, it is desirable to determine the size of the loan listing based on the loan application information. In this way, since an appropriate size can be automatically determined, the burden on the user at the time of application can be reduced.

  In the present invention, it is desirable to determine a rental fee for rental listing based on a preset standard fee or an agent-specific fee. In this way, different charges can be used depending on the agent.

  Next, the ski equipment rental apparatus of the present invention includes a rental processing section that performs rental processing of rental ski equipment, a reservation information management section that receives an application for a rental service based on the number of rental ski equipment stock, and the rental A lending status management unit for managing lending status of ski equipment and a print processing unit for transmitting print data for printing information for identifying the lending and the user on a label to the printer. The lending process includes an open value determining process for determining an open value of the ski binding based on a part of the lending application information stored in the reservation information management unit, and the print data Includes data for printing the opening value on the label.

  Further, the ski equipment rental service providing method of the present invention uses a reservation reception step for accepting an application for a rental service based on the number of rental ski equipment stocks at a rental store, and information for identifying rental items and users. The computer performs a label printing step for transmitting print data for printing to a printer, and a lending status update step for updating lending status data of the rental ski equipment by communicating with the store terminal, and the lending When the ski includes a ski, the computer performs an open value determination step of determining an open value of the binding of the ski based on the rental application information received in the reservation receiving step, and the computer The print data includes data for printing the open value on a label. The features.

  Furthermore, the ski equipment rental service providing program of the present invention causes the computer to execute the reservation receiving step, the label printing step, the rental status updating step, and the opening value determining step in the ski equipment rental service providing method, When the opening value determining step is performed, in the label printing step, data for printing the opening value on the label is included in the print data.

1 is an overall configuration diagram of a ski equipment rental system to which the present invention is applied. It is a functional block diagram of a ski equipment rental system. It is explanatory drawing which shows a rental condition data typically. It is explanatory drawing of an open value calculation table. It is a flowchart of the preparation process for performing a rental service. It is a flowchart of the process at the time of reservation application of a rental service. It is a flowchart of a lending process. It is a flowchart of a return process. It is explanatory drawing of a reservation application screen. It is explanatory drawing of a lending procedure screen. It is explanatory drawing of a return confirmation screen. It is explanatory drawing of the label sheet printed at the time of rental. It is a functional block diagram of a ski equipment rental apparatus to which the present invention is applied.

  Hereinafter, embodiments of a ski equipment rental system, a ski equipment rental apparatus, a ski equipment rental service providing method, and a ski equipment rental service providing program to which the present invention is applied will be described with reference to the drawings.

[Skiing equipment rental system]
FIG. 1 is an overall configuration diagram of a ski equipment rental system to which the present invention is applied. A ski equipment rental system 1 (hereinafter simply referred to as “system 1”) is a registered store where a plurality of rental stores A apply to the operating company of the system 1 and are a server 2 and a registered store managed by the operating company. It communicates with terminals (store terminals 3) installed in the rental store A, and provides rental services for ski equipment to users such as skiers at the respective rental stores A. is there. In FIG. 1, a plurality of rental stores A are indicated by reference signs A (1), A (2), A (3). In a plurality of rental shops A, a shop terminal 3 and a printer 4 are installed, respectively.

  First, a method for managing rental ski equipment in the rental store A will be described. Rental store A owns various rental ski equipment. The rental store A is provided with an inventory storage area for storing rental ski equipment that can be rented and a drying room for drying and maintaining the rental ski equipment returned from the user. The rental store A lends rental ski equipment in the inventory storage area to users who have come to the store. When the rental ski equipment is returned from the user, the rental shop A dries the returned goods in a drying room for a certain period of time, performs maintenance as necessary, and returns them to the inventory storage.

  The system 1 has a function of managing rental status and reservation status of rental ski equipment for each rental store A. That is, the system 1 manages the number of rental ski items in stock, the number of rental items, and the number of returns in each rental store A for each type and size of rental ski items. Further, the system 1 manages the number of reservations of rental ski equipment at each rental store A for each reservation date. The system 1 also has functions for the rental store A to perform a reservation procedure, a rental procedure, an accounting procedure, and a return procedure for renting rental ski equipment to a user.

  As shown in FIG. 1, the system 1 includes a server 2, a plurality of store terminals 3 that communicate with the server 2, and a printer 4. The server 2 and the store terminal 3 communicate via a communication line such as the Internet line. The server 2 may be a virtual server (cloud server) or a physical server. The shop terminal 3 and the printer 4 communicate via a communication line such as a LAN line or a USB connection. The store terminal 3 includes a personal computer 3A and a barcode reader 3B, and information read by the barcode reader 3B is input to the personal computer 3A. In addition, as the shop terminal 3, devices other than the personal computer 3A and the barcode reader 3B may be used. For example, a tablet terminal or a mobile terminal having a barcode reading function may be used.

  The server 2 communicates with the user terminal 5 used by the user (skier) via a communication line such as the Internet line. As the user terminal 5, various devices such as a personal computer, a tablet terminal, and a mobile terminal (mobile phone, smartphone) can be used.

  2 is a functional block diagram of the system 1, FIG. 2A is a functional block diagram of the server 2, and FIG. 2B is a functional block diagram of the store terminal 3. The functions of the ski equipment rental system 1 are realized by the server 2 and the store terminal 3 executing the ski equipment rental service providing program 60. The ski equipment rental service providing program 60 includes a server-side program 61 executed by the server 2 and a client-side program 62 executed by the store terminal 3.

  The server 2 includes a communication unit 21, a storage unit 22, and an information processing unit 23. The information processing unit 23 includes a rental product registration unit 24, a reservation information management unit 25, a lending status management unit 26, and an authentication unit 27. The server 2 is a computer including a CPU, a ROM, a RAM, and the like, and includes an input device (not shown) such as a keyboard and a touch panel and a display device (not shown) such as a liquid crystal screen. The server 2 processes information transmitted / received via the communication unit 21 and information input from the input device by the information processing unit 23, and controls display contents of the display device. In the server 2, the server-side program 61 stored in the storage unit 22 is read by the information processing unit 23 and various processes are performed, whereby the rental product registration unit 24, the reservation information management unit 25, and the lending status management unit 26. The functions of the authentication unit 27 and the like are realized.

  The storage unit 22 includes store-specific storage units 28 corresponding to the number of rental stores A. In FIG. 2A, the store-specific storage units 28 corresponding to the plurality of rental stores A (1), A (2), A (3),... 28 (1), 28 (2), 28 (3). The store-specific storage units 28 (1), 28 (2), 28 (3)... Are respectively a store information storage unit D1, a reservation information storage unit D2, a rental product storage unit D3, and a rental status storage unit. D4.

  The store information storage unit D1 stores store information such as the address of the rental store A, login information (ID, password), and the like. When the rental store A logs in to the system 1, login information is transmitted from the store terminal 3 to the server 2. When the server 2 receives the login information, the authentication unit 27 performs user authentication with reference to information registered in the store information storage unit D1. The store information storage unit D1 stores a fee table E1. The fee table E1 includes standard fee data and agent-specific fee data. Agent-specific fee data is data in which agent information is associated with a rental fee. Standard fee data is a fee applied when no agent is specified. For example, when the user selects payment by cash, the rental fee of the standard fee data is applied. The contents of the fee table E1 are set on the server 2 by the administrator of the system 1.

  The reservation information storage unit D2 stores the reservation information of the rental service in association with the reception number assigned when the server 2 receives the reservation application. The reservation information includes the loan application information transmitted from the user terminal 5 to the server 2 and the size of the rental listing (for example, the length of the ski) determined by the reservation information management unit 25 based on the loan application information. Rental application information includes user name, contact information (phone number, email address), rental period (use start date and use end date), rental items, physical information (age, gender, height, weight, boot sole length) ), Including ski skill level. Here, the application for the rental service can be made in a group including a plurality of users. When applying in a group, reservation information of a plurality of people is associated with one reception number.

In addition, the reservation information storage unit D2 stores, for each reservation date, the quantity (number of reservations) for each item and size of rental ski equipment for which a reservation application has been received. The reservation information management unit 25 obtains the quantity of rental ski equipment that can be rented for each item and size (the number that can be lent) in the process of accepting the reservation application, and accepts it when the rentable number exceeds the number of reservation applications. A process of issuing a number and accepting a reservation is performed. The rentable number is obtained from, for example, an initial inventory number described later and the number of reservations at that time. Then, the reservation information management unit 25 updates the number of reservations on business days during the rental period based on the rental item, size, quantity, and rental period when the process for accepting the reservation application is performed.

  The rental product storage unit D3 stores the initial number of rental ski equipment in the rental store A by item and size. Here, the initial stock quantity is the total number of ski equipment that can be rented by item and size. For example, the rental product storage unit D3 stores the initial stock quantity for each ski for each length. In addition, the rental product storage unit D3 stores the registered initial inventory quantity and inventory days in association with each other. Here, the number of inventory days is a period in which the registered initial inventory number is applied. For example, if the inventory days are 30 days, the input initial inventory quantity is applied for 30 days from the date designated as the registration date. Information stored in the rental product storage unit D3 is managed by the rental product registration unit 24. The rental product registration unit 24 displays a stock registration screen on the store terminal 3, and performs a rental product registration process of storing the initial stock quantity input on the stock registration screen in the rental product storage unit D3.

  FIG. 3 is an explanatory diagram schematically showing rental status data stored in the rental status storage unit D4. The rental status storage unit D4 stores the number of stocks N1, the number of loans N2, and the number of returns N3 for each business day for each item and size of rental ski equipment. The inventory number N1 is a number in the inventory store of the rental store, and the rent number N2 is a number lent to the user. The return number N3 is the number being dried in the drying room of the rental store.

  The number of loans N2 and the number of returns N3 are values accumulated during one business day. For example, when the lending status management unit 26 receives lending information from the store terminal 3, the lending status management unit 26 adds the received lending number to the current value and updates the lending number N2. Similarly, upon receiving return information from the store terminal 3, the lending status management unit 26 adds the received return number to the current value and updates the return number N3. Furthermore, the lending status management unit 26 performs a process of updating the inventory quantity N1 on the current day based on the inventory quantity N1, the loan quantity N2, and the return quantity N3 of the previous day before starting business on each business day. At this time, the loan number N2 and the return number N3 are reset. The lending status management unit 26 subtracts the number of movements from the return number N3 and adds the number of movements to the inventory number N1 when the number of returned items moved from the store terminal 3 to the inventory storage area is input. It is also possible to provide a function for performing the processing.

  The input of the lending information and the return information from the store terminal 3 may be automatically performed when the lending process and the return process are performed at the store terminal 3, or the lending status is checked at the store terminal 3. A menu for confirmation / registration may be selected to display a lending status management screen on the store terminal 3, and the lending status management unit 26 may update the lending status by input from the management screen.

The store terminal 3 includes a communication unit 31, a storage unit 32, and an information processing unit 33. The information processing unit 33 includes a lending processing unit 34, a return processing unit 35, a notification processing unit 36, and a print processing unit 37. The store terminal 3 includes a personal computer 3A including a CPU, ROM, RAM, and the like. The personal computer 3A includes an input device (not shown) such as a keyboard and a touch panel and a display device (not shown) such as a liquid crystal screen. The personal computer 3A processes information transmitted / received via the communication unit 31 and information input from the input device and the barcode reader 3B by the information processing unit 33, and controls display contents of the display device. In the personal computer 3A, the information processing unit 33 executes the client-side program 62 stored in the storage unit 32, so that the functions of the lending processing unit 34, the return processing unit 35, the notification processing unit 36, and the print processing unit 37 are performed. Realize.

  The storage unit 32 of the store terminal 3 stores an open value calculation table E2. FIG. 4 is an explanatory diagram of the open value calculation table E2. The opening value calculation table E2 is data in which a skier code and an opening value are associated with height, weight, and boot sole length. In this embodiment, an open value defined in DIN (German Industrial Standard) is used.

[Providing ski equipment rental service]
5 to 8 are flowcharts of a method for providing a ski equipment rental service by the system 1, and FIG. 5 is a flowchart of a preparation process for performing the rental service. 6 is a flowchart of processing at the time of reservation of a rental service, FIG. 7 is a flowchart of rental processing, and FIG. 8 is a flowchart of return processing. 9 to 11 are explanatory diagrams of the procedure screen displayed by the system 1, FIG. 9 is an explanatory diagram of the reservation application screen P1, FIG. 10 is an explanatory diagram of the lending procedure screen P2, and FIG. 11 is an explanatory diagram of the return confirmation screen P3. FIG. And FIG. 12 is explanatory drawing of the label sheet 70 printed at the time of rental.

[1. Preparation process for rental service]
(Inventory registration)
With reference to FIG. 5, the preparation process for performing a rental service is demonstrated. When the rental store A becomes a registered store of the system 1, a registration step of logging in to the system 1 from the store terminal 3 in advance and registering the items and the number of inventory of rental ski equipment owned by the rental store A in the system 1 ( Step S1) is performed. In step 1, communication is performed between the store terminal 3 and the server 2, and the authentication unit 27 performs user authentication. If the authentication is successful, the rental item registration unit 24 displays the inventory registration screen on the display screen of the store terminal 3. The stock registration screen is a screen for inputting the number of stocks and the number of stock days for each item and size. For example, when the item is a ski, the initial stock quantity is input by length. As described above, if the number of inventory days is 30 days, the input inventory number is applied over a period of 30 days from the registration date.

  When the registration content is input to the inventory registration screen in the store terminal 3 and the input data is transmitted to the server 2, the rental product registration unit 24 assigns the input registration content to the authenticated rental store A. Processing to be stored in the rental product storage unit D3 of the store storage unit 28 is performed. In the rental store A, when the rental ski equipment item, the number of stocks, and the number of stock days are increased or decreased, the store registration information is updated by logging in to the system 1 from the store terminal 3 as appropriate.

(Rental fee setting)
When the rental store A becomes a registered store of the system 1, the administrator of the system 1 starts up the server-side program 61 and sets a rental fee determined in the fee table E1 at the server 2 S2) is performed. The rental fee can be set at various timings. For example, it can be performed before starting business on each business day. For example, when the business day is a weekday, the weekday fee is set as standard fee data before starting business, and when the business day is a holiday, the holiday fee is set as standard fee data before starting business. Further, the fee data for each agent can be set as appropriate.

[2. Processing when booking a rental service]
Next, with reference to FIG. 6, the process at the time of application for rental service reservation will be described. A user who applies for a rental service performs user registration from the user terminal 5, logs in to the system 1, and inputs rental application information on the reservation application screen P1 (see FIG. 9) (step S11: reservation application step). The input loan application information is transmitted to the server 2. As already explained, the loan application information includes the user name (user name in FIG. 9), contact information (phone number, email address), rental period (use start date and use end date), rental items, body Information (age, gender, height, weight, boot sole length), ski skill level, etc. In addition, when applying in a group, information of a plurality of persons is included, and the contact information is representative information. In this embodiment, the items to be rented can be specified as a set. For example, by specifying “ski set” on the reservation application screen P1, reservations for three items, skis, boots, and stock, are applied.

  Next, in steps S12 to S15 (reservation acceptance step), in the server 2, the reservation information management unit 25 performs a process of accepting a reservation application. First, in step S12 (size determination step), a size determination process is performed for determining the size of a loan listing having a size variation based on the input loan application information. Next, in step S13, a rentable number is calculated for each item and size of the rental listing, and a process of determining whether or not the rentable number on the rental date exceeds the number of reservation applications is performed. As already described, the rentable number is calculated based on, for example, the number of stocks and the number of reservations at that time. If the rentable number is equal to or greater than the number of reservation applications (step S13: Yes), processing for confirming the reservation is performed in steps S14 and S15. That is, a reception number is determined in step S14, and a notification process for notifying the user terminal 5 of the reception number is performed. For example, the reception number is displayed on the user terminal 5 and the reception number and the reservation application content are transmitted to the user terminal by e-mail. Then, it progresses to step S15 and the process which memorize | stores the confirmed reservation information (lending application information and size information) and the receipt number in the reservation information storage part D2 is performed. In step S15, the number of reservations for each business day stored in the reservation information storage unit D2 is updated based on the confirmed reservation information. And the process at the time of reservation is complete | finished.

  On the other hand, when the rentable number is less than the reservation application number in step S13 (step S13: No), the process proceeds to step S16, and the reservation information management unit 25 notifies the user terminal 5 that the reservation is not possible. I do. For example, it is displayed on the display screen of the user terminal 5 that reservation is not possible, and the reservation process is terminated.

[3. Processing at the time of lending]
(Send call email)
Next, with reference to FIG. 7, a process at the time of lending will be described. The staff of the rental store A logs into the system 1 from the store terminal 3. User authentication is performed at login. After login, reservation information for each business day can be acquired from the server 2 and the reservation details can be confirmed on the store terminal 3. The system 1 has a function of notifying the user terminal 5 of the scheduled rental time from the store terminal 3. As shown in FIG. 7, in step S <b> 21 (notification step), a call mail is transmitted from the store terminal 3 to the user terminal 5. In step S <b> 21, the notification processing unit 36 determines the scheduled rental time based on the reservation information acquired from the server 2. Then, a call mail notifying that the lending procedure can be performed after 15 minutes is transmitted a predetermined time before the scheduled lending time (for example, 15 minutes before).

  In step S21, for example, when there are a plurality of users who make a reservation at the same time on the same day, the notification processing unit 36 may determine the lending scheduled time by a predetermined time in order of the reception number and automatically send an e-mail. it can. The setting of the transmission interval when the mail is automatically transmitted can be performed by the store terminal 3.

(Lending procedure)
Rental store A performs a rental procedure when a user who has reserved a rental service comes to the store. First, in steps S22 to S24, the user and the staff of the rental store A interview and determine the rental contents. In step S22, the store terminal 3 logs in to the system 1, selects the “rental registration” menu on the menu screen, inputs the receipt number notified to the user, and displays the loan procedure screen P2 (see FIG. 10). Display. Thereby, the reservation information associated with the reception number is displayed on the lending procedure screen P2 (see FIG. 10). Alternatively, instead of acquiring reservation information from the server 2 based on the reception number, the reservation information received from the server 2 at the time of reservation is transmitted from the user terminal 5 to the store terminal 3 and the reservation information is displayed on the lending procedure screen P2. It may be displayed. The staff of the rental store A confirms the reservation information displayed on the rental procedure screen P2 together with the user who has visited the store. In step S23, it is confirmed whether or not the rental contents are agreed.

  If the user does not agree to the rental contents (step S23: No), the process proceeds to step S24, and the addition / change contents are input to the lending procedure screen P2. And it returns to step S23 and performs reconfirmation. If the rental contents are agreed upon (step S23: Yes), the process proceeds to a confirmation screen to determine the rental contents (step S25). Here, when adding / changing in step S24, the reservation information managed by the server 2 is confirmed in the store terminal 3, and only when there is more inventory than the number of reservations already established, I do. For example, the lending processing unit 34 determines whether or not the number of stocks exceeds the number of reservations when the addition / change content is input in step S24. To do.

  If there is no reservation, the loan procedure can be done at the reception on the day. In the case of reception on the day, the user transmits rental service application information from the user terminal 5 to the system 1 when visiting the store. Alternatively, the rental procedure screen P2 is displayed on the terminal of the store terminal 3, and the staff or the user inputs application information. As in the case of advance reservation, the server 2 determines whether or not to apply on the day based on the number of stocks. If the application can be accepted on the day, the application content is displayed on the lending procedure screen P2 of the store terminal 3. Therefore, in the same manner as described above, the user and the staff of the rental store A interview and determine the rental contents.

  When the rental content is confirmed, the lending processing unit 34 executes the lending process. The lending process includes an open value determining process and a rental fee determining process. First, in step S26 (open value determining step), when the rental listing includes a ski, the lending processing unit 34 performs an open value determining process for determining the opening value of the binding. The lending processing unit 34 refers to the opening value calculation table E2, and automatically determines the opening value by the following method using the physical information included in the lending application information. The lending processing unit 34 determines the skier code from the open value calculation table E2 shown in FIG. First, a skier code (code 1) corresponding to the height of the user and a skier code (code 2) corresponding to the weight of the user are obtained. Then, the upper code (alphabet A side) of the codes 1 and 2 is selected. Subsequently, the code is corrected according to the skill level and age of the ski. For example, the intermediate level is corrected to a code lower by one level, and the advanced level is corrected to a code lower by two levels. If the age is 50 years or older, the code is corrected to one level higher. Then, an open value corresponding to the corrected code and the sole length of the boot is obtained.

  Next, the lending processing unit 34 proceeds to step S27 (rental fee determination step), and performs rental fee determination processing with reference to the fee table E1 stored in the server 2. The lending processing unit 34 determines the rental fee based on the agent-specific fee data when an input to apply the agent-specific fee is made at the store terminal 3 when the rental content is confirmed. If no input for applying the agent-specific fee is made, the rental fee is determined based on the standard fee data.

Subsequently, the print processing unit 37 executes step S28 (label printing step). In step S28, the label printing program is activated to generate print data, and a label printing process for transmitting to the printer 4 is performed. The label printing program is included in the client-side program 62 installed in the store terminal 3. The print data transmitted to the printer 4 includes information for identifying rental listings and users. In this embodiment, the print data transmitted to the printer 4 includes store information of the rental store A, a reception number, rental listing information, user information, an open value, and a rental fee. The print data generated by the print processing unit 37 is data for printing a part of the information (rental fee and reception number) in the form of barcodes 72a and 73e described later. Next, in step S29, the printer 4 executes a process for printing on the label sheet 70 based on the print data.

  As shown in FIG. 12, the label sheet 70 includes a user detail 71, a store detail 72, and a number of labels 73 corresponding to the number of rental listings. The label sheet 70 includes a mount and a label sheet that is attached to the mount in a peelable state, and printing is performed on the surface of the label sheet. The label sheet 70 is provided with perforations 74 for separating the user details 71, the store details 72, and the labels 73 one by one. The user details 71 are separated from the label sheet 70 and handed to the user. The store detail 72 is stored by the rental store A. One label 73 is affixed to each rental listing at the rental store A (step S30).

  On the label 73, rental listing information 73a, user information 73b, a reception number 73c, a return date and time 73d, a barcode 73e, and an open value 73f are printed. In the example of FIG. 12, “SK160cm / BT27.0cm / ST160cm” is printed as the rental listing information 73a. SK indicates skis, BT indicates boots, and ST indicates stock. Further, the user name, height, and boot sole length are printed as the user information 73b. The barcode 73e includes information on the reception number. The bar code 73e may include other information (for example, rental fee).

  The barcode 73e, the user information 73b, and the receipt number 73c are also printed on the user details 71 and the store details 72. In addition, a rental period 71a and a rental fee 71b are printed on the user details 71 and the store details 72. Further, a bar code 72 a is printed on the store details 72. The bar code 72a is a JAN code including rental fee information.

  In the rental store A, the binding is adjusted according to the opening value 73f printed on the label 73 before handing out the rental listing to the user (step S31: opening value adjusting step). In the rental store A, the accounting process is performed based on the barcode 72a printed at the time of rental (step S32). The accounting process is performed, for example, by a POS register (not shown) installed in the rental store A. During the accounting process, the barcode 72a printed on the shop details 72 is read by a barcode reader (not shown) connected to the POS cash register, and the accounting process is performed based on the read information. After accounting, the rental listing with the label 73 is delivered to the user (step S33).

  Next, in step S34 (lending status update step), processing for updating the number of loans N2 managed in the server 2 is performed. That is, based on the fact that the rental contents are determined in step S25, the determined loan item and the number of loans (lending information) are transmitted to the server 2. In the server 2, the lending status management unit 26 updates the lending number N2 stored in the rental status storage unit D4 based on the lending information. In the lending process described above, steps S30 to S32 may not be performed in this order. For example, the order of these steps may be changed or performed in parallel.

[4. Processing when returning]
(Return procedure)
Next, the return process will be described with reference to FIG. The user brings the rental product (returned product) after use to the rental store A (step S41). The rental store A performs a return process at the store terminal 3. First, the user logs in to the system 1 at the store terminal 3 and selects either “Quick Return Registration” or “Return Registration” on the menu screen (step S42).

  When “Quick return registration” is selected (step S43), a reading input screen by the barcode reader 3B is displayed, and the barcode 73e is read by the barcode reader 3B from the label 73 attached to the returned item (step S44). ). In this case, the return processing unit 35 executes a collective return process in which all of the rental listings associated with the read information have been returned (step S45: loan status update step). In step S <b> 45, the return processing unit 35 transmits the return item and the return number (return information) to the server 2. The server 2 performs a process of updating the return number N3 stored in the rental status storage unit D4 based on the return information.

  On the other hand, when the “return registration” menu is selected (step S46), an entry number input screen is input. In this case, the reception number is manually input, or the barcode 73e is read from the label affixed to the returned product with the barcode reader 3B (step S47). When the receipt number is input, a return confirmation screen P3 (see FIG. 11) is displayed. The display content of the return confirmation screen P3 and the rental listing brought by the user are collated, and an input for confirming the return content is performed on the return confirmation screen P3 (step S48). When the return content is confirmed, the return processing unit 35 executes a return process for the determined amount (step S49: lending status update step). In step S49, the return item and the return number (return information) are transmitted to the server 2 as in step S45. The server 2 performs a process of updating the return number N3 stored in the rental status storage unit D4 based on the return information.

(Returned goods processing)
After the return procedure, the rental store A performs the work of removing the label 73 from the return item (step S50), and then moves the return item to the drying room of the rental store A (step S51). Then, after drying for a certain period of time in the drying room, the returned product is moved to the inventory place of rental store A (step S52). When moving from the drying room to the inventory storage area, the staff of the rental store A logs into the system 1 from the store terminal 3 and transmits the number of moves to the server 2. In the server 2, the lending status management unit 26 performs processing for updating the information stored in the rental status storage unit D4 (step S53).

(Function and effect)
As described above, the ski equipment rental system (system 1) of the present embodiment accepts the rental service reservation application from the user terminal 5 by the server 2 and manages the reservation information by the server 2. In addition, the number of rental ski equipment in the rental store A can be registered in the server 2, and the rental status can be managed by the server 2. Thus, by registering the number of stocks in the server 2 and managing the reservation status and the lending status with the server 2, the lending status and the reservation status can be managed accurately. Accordingly, overbooking can be avoided, and a situation where rental items cannot be prepared when the user visits the store can be avoided. Therefore, the rental store A is less likely to miss the rental opportunity, and the user can reliably rent ski equipment.

  In this embodiment, when the rental terminal 3 determines the rental content, the store terminal 3 transmits print data for printing information for identifying the rental listing and the user on the label sheet 70 to the printer 4. Therefore, the label 73 can be created at the rental store A at the time of lending, and the label 73 can be attached to the rental listing for lending. In this way, the user can easily identify the ski equipment that he has rented. Therefore, there is little possibility that a confusion with a rental product rented by another user will occur during the rental. In addition, the return process can be performed even if there are no details given to the user at the time of lending. Therefore, there is little risk of return leakage and the burden of storing the details can be reduced.

In the present embodiment, a barcode 73e is printed on the label 73, and the reception number is included in the barcode 73e. Therefore, you can enter the receipt number by reading the barcode 73e when returning,
Information on returned items associated with the receipt number can be collectively input. Accordingly, return omission can be avoided and the time required for the return procedure can be shortened.

  In this embodiment, the size of the rental listing can be automatically determined based on the loan application information. For example, if height, weight, and ski skill level are input at the time of reservation, the ski length and stock length are automatically determined simply by selecting a ski set as a rental item. Therefore, less information needs to be input at the time of reservation, and the burden at the time of reservation can be reduced.

  In this embodiment, when a ski is included in the rental listing, the opening value 73f of the binding can be automatically determined based on the rental application information. Then, the determined open value 73f can be printed on the label 73 together with other information. As described above, the system 1 automatically determines the size of the rental listing and the open value 73f and automatically prints it on the label 73, so that it is not necessary to make a staff member with knowledge and experience resident at the reception of the rental store A. In addition, the binding adjustment time can be shortened. Therefore, the waiting time of the user at the time of lending can be shortened.

  In this embodiment, rental fee information is included in the bar code 72a (JAN code) printed on the shop details 72. Accordingly, since the accounting process can be performed by reading the barcode 72a, accounting errors can be reduced and the time required for accounting process can be shortened.

  In this embodiment, a call mail for notifying the user terminal 5 of the scheduled rental time can be transmitted from the store terminal 3. Accordingly, since the user only has to visit the store after receiving the call mail, the waiting time of the user at the time of lending can be shortened.

  In this embodiment, the rental fee can be automatically used properly based on the agent information input at the time of rental content confirmation from the store terminal 3. In this way, it is not necessary to explain to the user the difference in the applicable fee depending on the agent, so the burden at the time of accounting can be reduced. In addition, accounting errors can be reduced.

(Modification)
(1) In the above embodiment, the reception number is converted to the barcode 73e and printed on the label 73. However, the reception number may be converted to a two-dimensional code instead of the barcode and printed. Further, the rental fee may be converted into a two-dimensional code instead of a barcode and printed.

(2) In the above embodiment, the system 1 causes the user to perform user registration, and when accepting a reservation, the system 1 stores the loan application information in association with the reception number in the server 2 by assigning a reception number. Therefore, this reservation information may be retained after the rental is completed, and a reservation number may be input at the next reservation so that the previous reservation information is read from the server 2 and can be reserved with the same contents. Alternatively, an ID may be assigned at the time of user registration, and the previous reservation information may be read from the server 2 using an ID number instead of the reception number. In this way, it is possible to reduce the burden when a repeat visitor makes a reservation.

(3) In the above-mentioned form, in the case of lending with an agent, the agent-specific fee set in the server 2 is applied by the staff by manually inputting the agent-specific fee during the lending procedure. Sometimes the agent information can be included in the lending application information, and the agent information can be included in the reservation information and stored in the server 2. In this case, in the rental fee determination process, the agent-specific fee and the standard fee can be automatically used separately based on the agent information included in the reservation information.

(4) In the above embodiment, the fee table E1 is managed by the server 2, but the fee table E1 may be managed by the store terminal 3. For example, the charge table E1 is stored in the storage unit 32 of the store terminal 3. In this case, in the rental fee setting process in step S2, the client-side program 62 is started up at the store terminal 3, and the rental fee determined in the fee table E1 is set at the store terminal 3. Alternatively, when the fee table E1 is managed on the server 2 side, the fee table E1 may be set not only from the server 2 but also from the store terminal 3.

(5) In the above embodiment, in step S21 (notification step), the notification processing unit 36 of the store terminal 3 performs a process of transmitting a call mail based on the reservation information. It does not have to be provided. In this case, the staff of the rental store A logs into the system 1 at the store terminal 3 to confirm the reservation information, the rental shop A staff determines the scheduled rental time for each user, and is manually You just need to start up your email software and manually create and send a call email one by one.

(6) In the above embodiment, the process for determining the open value 73f is performed by the store terminal 3 during the lending process, but may be configured so that the server 2 performs it. For example, if the server-side program 61, not the client-side program 62, includes the opening value calculation table E2 and the opening value determination program, the size determination process for the rental listing is performed at the time of reservation reception and the opening value is determined. The reservation information including the released value can be stored in the server 2.

(7) In the said form, although the terminal 3 for shops is provided with the lending process part 34, the structure provided with the lending process part may be sufficient as the server 2. In this case, the server 2 performs an open value determination process and a rental fee determination process. Then, the print processing unit 37 of the store terminal 3 performs a process of generating print data and transmitting it to the printer 4. Further, how the functions of the lending processing unit 34, the reservation information managing unit 25, and the lending status managing unit 26 are shared by the server 2 and the store terminal 3 can be appropriately changed. In addition, when the printer 4 is connected to the Internet line, it is possible to transmit print data from the server 2 to the printer 4. That is, if at least one part is provided in the server 2 and the other part is provided in the shop terminal 3 among the lending processing unit 34, the reservation information management unit 25, the lending status management unit 26, and the print processing unit 37. Good.

(8) In the above form, when the reservation is accepted, if the lent available number exceeds the reserved number, the reservation is accepted, but in order to have a certain reserve inventory, the lent available number exceeds the preset reserve inventory number. In some cases, a process for accepting a reservation may be performed. In this way, there is a high possibility that the rental contents can be added or changed during the lending procedure.

[Ski equipment rental equipment]
FIG. 13 is a functional block diagram of the ski equipment rental apparatus 10 to which the present invention is applied. The ski equipment rental apparatus 10 is used to provide ski equipment rental services to users such as skiers using a personal computer 10A, a barcode reader 10B, and a printer 4 installed in the rental shop A. is there. The difference between the ski equipment rental system 1 and the ski equipment rental apparatus 10 is that in the ski equipment rental system 1, the server 2 is a rental product registration unit 24, a reservation information management unit 25, a rental status management unit 26, and an authentication unit. 27, the ski equipment rental apparatus 10 has a single personal computer 10A in which the reservation information management unit 25, the lending status management unit 26, the authentication unit 27, the lending processing unit 34, the return processing unit 35, and the notification All the functions of the processing unit 36 and the print processing unit 37 are provided.

As shown in FIG. 13, the ski equipment rental apparatus 10 includes a communication unit 11, a storage unit 12, and an information processing unit 13. The information processing unit 13 corresponds to a rental product registration unit 24, a reservation information management unit 25, a lending status management unit 26, an authentication unit 27, a lending processing unit 34, a return processing unit 35, a notification processing unit 36, and a print processing unit 37. It has a configuration. The storage unit 12 includes a store information storage unit D1, a reservation information storage unit D2, a rental product storage unit D3, and a rental status storage unit D4. Further, the storage unit 12 includes a fee table E1 and an open value calculation table E2. These functions are realized by the information processing unit 13 executing the ski equipment rental service providing program 63 stored in the storage unit 12.

  The ski equipment rental apparatus 10 can perform the same processing (the processing shown in the flowcharts of FIGS. 5 to 8) as the ski equipment rental system 1 of the above-described configuration and performs the same rental service with the above configuration. be able to. Therefore, the same effect as the ski equipment rental system 1 of the said form can be acquired. In the ski equipment rental apparatus 10, the authentication unit 27 and the store information storage unit D1 can be omitted.

1. Ski equipment rental system (system)
2. Server 3 ... Store terminal 3A ... Personal computer 3B ... Bar code reader 4 ... Printer 5 ... User terminal 10 ... Ski equipment rental apparatus 10A ... Personal computer 10B ... Bar code reader 11 ... Communication unit 12 ... Storage unit 13 ... Information processing unit 21 ... Communication unit 22 ... Storage unit 23 ... Information processing unit 24 ... Rental product registration unit 25 ... Reservation information management unit 26 ... Lending status management unit 27 ... Authentication unit 28 ... Store specific storage unit 31 ... Communication unit 32 ... Storage unit 33 ... information processing unit 34 ... lending processing unit 35 ... return processing unit 36 ... notification processing unit 37 ... print processing unit 60 ... ski equipment rental service providing program 61 ... server side program 62 ... client side program 63 ... ski equipment rental Service providing program 70 ... label sheet 71 ... user details 71a ... rental period 71 ... Rental fee 72 ... Store details 72a ... Bar code 73 ... Label 73a ... Lending information 73b ... User information 73c ... Reception number 73d ... Return date 73e ... Bar code 73f ... Open value 74 ... Perforation A ... Rental store D1 ... Store information storage unit D2 ... Reservation information storage unit D3 ... Rental product storage unit D4 ... Rental status storage unit E1 ... Rate table E2 ... Open value calculation table N1 ... Stock number N2 ... Lending number N3 ... Return number P1 ... Reservation application screen P2 ... Lending procedure screen P3 ... Return confirmation screen

Claims (21)

A ski equipment rental system comprising a server that manages information on rental ski equipment, and a shop terminal that is installed in a rental shop and communicates with the server,
A lending processing unit for lending the rental ski equipment;
A reservation information management unit that accepts an application for a rental service based on the number of stocks of the rental ski equipment in the rental store;
A lending status management unit that manages lending status of the rental ski equipment in the rental store;
A print processing unit for transmitting print data for printing information for identifying a rental listing and a user on a label to a printer installed in the rental store; and
A part of the lending processing unit, the reservation information management unit, the lending status management unit, and the print processing unit is provided in the server, and a part other than the part is provided in the store terminal.
If the rental listing includes skis,
The lending process includes an opening value determination process for determining an opening value of the ski binding based on a part of lending application information stored in the reservation information management unit,
The ski equipment rental system, wherein the print data includes data for printing the opening value on the label.   The ski equipment rental system according to claim 1, wherein the print data includes data for printing a rental fee for the rental listing in the form of a barcode or a two-dimensional code.   3. The print data includes data for printing a reception number issued when the reservation information management unit receives an application for the rental service in the form of a barcode or a two-dimensional code. Ski equipment rental system described in 1. The server or the store terminal is
The ski equipment rental system according to any one of claims 1 to 3, further comprising a notification processing unit that notifies a user terminal registered at the time of accepting an application for the rental service of a scheduled rental time.   The ski equipment rental system according to any one of claims 1 to 4, wherein the reservation information management unit performs a size determination process for determining a size of the rental listing based on the rental application information.   6. The rental processing unit according to claim 1, wherein the rental processing unit performs rental fee determination processing for determining a rental fee for the rental listing based on a preset standard fee or an agent-specific fee. The ski equipment rental system described. A ski equipment rental service providing method using a server for managing information on rental ski equipment and a store terminal installed in a rental store,
A reservation reception step for accepting an application for a rental service based on the number of stocks of the rental ski equipment in the rental store, and a label for sending print data for printing information for identifying the rental listing and the user to the label to the printer One of the server and the store terminal performs a part of a printing step and a lending status update step for updating the rental status data of the rental ski equipment by communicating with the store terminal, The other side does the part other than the part,
If the rental listing includes skis,
The server or the store terminal performs an opening value determining step of determining an opening value of the ski binding based on the rental application information received in the reservation receiving step,
A ski equipment rental service providing method, wherein the server or the store terminal includes data for printing the opening value on the label in the print data.   8. The ski equipment rental service according to claim 7, wherein the server or the store terminal includes data for printing the rental fee of the rental listing in the form of a barcode or a two-dimensional code in the print data. Method.   9. The server or the store terminal includes in the print data data for printing the receipt number issued in the reservation accepting step in the form of a barcode or a two-dimensional code. Ski equipment rental service providing method.   The server or the store terminal performs a notification step of notifying a user terminal registered at the time of accepting an application for the rental service of a scheduled rental time. The ski equipment rental service providing method described.   The ski equipment rental according to any one of claims 7 to 10, wherein the server or the store terminal performs a size determination step of determining a size of the rental listing based on the rental application information. Service provision method.   12. The rental fee determining step of calculating a rental fee for the rental listing based on a preset standard fee or an agent-specific fee, by the server or the store terminal. The ski equipment rental service providing method according to one item. A ski equipment rental service providing program for causing the server and the store terminal to execute the ski equipment rental service providing method according to claim 7,
A server-side program that causes the server to execute a part of the reservation reception step, the label printing step, the lending status update step, and the opening value determination step, and a client that causes the store terminal to execute a portion other than the portion Side program,
The server-side program or the client-side program includes, in the label printing step, data for printing the open value on the label in the print data when the open value determining step is performed. Ski equipment rental service provision program.   14. The server-side program or the client-side program includes, in the label printing step, data for printing the rental fee for the rental listing in the form of a barcode or a two-dimensional code in the print data. Ski equipment rental service provision program described in 1.   15. The server-side program or the client-side program includes, in the print data, data for printing the reception number issued in the reservation reception step in the form of a barcode or a two-dimensional code. Ski equipment rental service provision program described in 1.   14. The server-side program or the client-side program causes the store terminal to execute notification processing for notifying a user terminal registered at the time of accepting an application for the rental service of a scheduled rental time. The ski equipment rental service providing program according to any one of 1 to 15.   The ski equipment rental according to any one of claims 13 to 16, wherein the server-side program causes the server to execute a size determination step of determining a size of the rental listing based on the rental application information. Service provision program.   Either one of the server-side program and the client-side program causes the server or the shop terminal to execute a rental fee determination step for determining a rental fee based on a preset standard fee or an agent-specific fee. 18. The ski equipment rental service providing program according to claim 13, wherein the ski equipment rental service providing program is provided. A lending processing unit for lending rental ski equipment;
Reservation information management department that accepts applications for rental services based on the number of rental ski equipment in stock,
A lending status management unit that manages lending status of the rental ski equipment;
A print processing unit for transmitting print data for printing information for identifying a rental listing and a user on a label to a printer;
If the rental listing includes skis,
The lending process includes an opening value determination process for determining an opening value of the ski binding based on a part of lending application information stored in the reservation information management unit,
The ski rental apparatus according to claim 1, wherein the print data includes data for printing the opening value on the label. A reservation accepting step for accepting an application for a rental service based on the number of ski equipment for rental in a rental store, and a label printing step for sending print data for printing information for identifying a rental item and a user to a label to a printer And the computer performs a lending status update step of updating the lending status data of the rental ski equipment by communicating with the store terminal,
If the rental listing includes skis,
The computer performs an opening value determination step of determining an opening value of the ski binding based on the rental application information received in the reservation receiving step,
A ski equipment rental service providing method, wherein the computer includes data for printing the opening value on the label in the print data. The reservation reception step, the label printing step, the rental status update step, and the opening value determination step in the ski equipment rental service providing method according to claim 20,
A ski equipment rental service providing program characterized in that, when the opening value determining step is performed, in the label printing step, data for printing the opening value on the label is included in the print data.