JP6525654B2 - Display control apparatus, program, display control method and history display system - Google Patents

Description

  The present disclosure relates to a display control device, a display device, a display control program, and a display method, and more particularly to a display control device, a display device, a display control program, and a display method for displaying a communication result.

  With the development of communication means, various types of communication means have come to exist. Various types of communication means include, for example, telephone, fax, mail, and the like. For example, Japanese Patent Application Laid-Open No. 2006-5677 discloses a technique for realizing facsimile communication via the Internet. Further, Japanese Patent Laid-Open No. 2005-294945 discloses a technique for securing security of output of a facsimile by combining a facsimile and an e-mail.

  The user selects from among various types of communication means according to the situation, and uses it for communication with the communication partner. For example, the user may communicate with the same communication partner by facsimile at one time and communicate by e-mail at another time.

Unexamined-Japanese-Patent No. 2006-5677 JP 2005-294945 A

  The facsimile transmitter / receiver, the mail transmission / reception application (mailer), and the like manage transmission and reception in the respective communication means and display them in time series. For example, the mailer can list the results of sending and receiving of mail with a specified communication partner in chronological order. In addition, even with the facsimile transmitter-receiver, the results of facsimile transmission and reception with the designated communication partner can be displayed as a list in chronological order.

  However, as described above, when a plurality of types of communication means are mixedly used with the same communication partner, communication in the plurality of types of communication means is centrally managed in time series. Nothing is done. Therefore, when it is desired to confirm the communication performed with the same communication partner on a certain topic in chronological order, if the use of multiple types of communication means is mixed, the confirmation can not be made. There was a problem.

  An object in one aspect of the present disclosure is to provide a display control device capable of easily displaying a communication result. In addition, an object in one aspect of the present disclosure is to provide a display device capable of easily displaying a communication result. In addition, an object in one aspect of the present disclosure is to provide a display control program capable of easily displaying a communication result. In addition, an object in one aspect of the present disclosure is to provide a display method capable of easily displaying a communication result.

According to an embodiment, the display control device is configured to transmit at least a different type of information related to a history of communication performed between the first user and the second user who is a communication partner of the first user. Based on the timing of the communication, control is performed to display an acquisition unit acquired from two or more communication units, information on the acquired history, and a display identifying the communication unit that acquired the history. A display control unit, wherein the information related to the history includes first information including the type of communication represented by the communication history and date and time of communication, or second information including the communicated information itself cage, the display control unit is configured to determine the two or more information each display mode based on the respective information volume history of the two or more communication, display There line control that, the first information or the second information, performs control to display a time series based on the timing of the communication, and displays the first information near the ends of the screen, the Control is performed to display the second information at the center of the screen .

According to another embodiment, the program causes the computer to at least differ from the information on the history of the communication performed between the first user and the second user with whom the first user is in communication. Control for displaying in chronological order an acquisition function acquired from two or more types of communication means, information on the acquired history, and a display for identifying the communication means that has acquired the history based on the timing of the communication A display control function to perform the second information including the first information including the type of communication represented by the communication history and the date and time of the communication, or the second information including the communication information itself. included are, the display control function, the two or more history each of the two or more information based on the respective information of the communication Determining the display mode, it has the line control to display, the first information or the second information, performs control to display a time series based on the timing of the communication, the first information screen Control is performed to display near the both ends and to display the second information at the center of the screen .

According to another embodiment, the display control method includes at least different types of information on a history of communication performed between a first user and a second user who is a communication counterpart of the first user. Control for displaying in chronological order, based on the timing of the communication, acquisition steps acquired from the two or more communication means of the above, information on the acquired history, and a display for identifying the communication means that has acquired the history. A display control step to be performed, wherein the information related to the history includes first information including a type of communication represented by communication history and date and time of communication or second information including the communicated information itself and which, the display control step, the display of each of the two or more information based on the respective information volume history of the two or more communication The determined like, have rows control to display, the first information or the second information, performs control to display a time series based on the timing of the communication, both ends of the screen the first information Control is performed to display in the vicinity and to display the second information at the center of the screen .

According to another embodiment, the history display system is a history display system including a terminal device, a server device, and a communication device, wherein the server device is a first user specified from the terminal device. An acquisition unit configured to acquire information related to a history of communication performed with a second user who is a communication partner of the first user from at least two different communication devices of different types; A display screen generation unit that generates a display screen that displays information related to a history and a display identifying the communication device that has acquired the history in time series based on the timing of the communication; And the terminal device receives the display screen from the server device and displays the display screen as a history screen. Communication and display unit, the operation information about the user operation received against history screen, the and an operation information transmitting unit that transmits to the server apparatus, the information on the history represented by the communication history of And the second information including the communication information itself including the type of communication and the date and time of the communication, and the server apparatus determines the information based on the amount of information of each of the two or more communication histories. The display mode of each of the above information is determined, the operation information is received from the terminal device, the display mode of the display screen is switched according to the operation information, and the first information or the second information is changed. And displaying the first information in the vicinity of both ends of the screen and displaying the second information at the center of the screen based on the timing of the communication .

  According to this disclosure, it is possible to easily display one or more communication results using the plurality of types of communication means.

It is a figure showing an example of the composition of the information contact history display system (it abbreviates to a system hereafter) concerning a 1st embodiment. It is a block diagram showing an example of a device configuration of a server included in a system. It is a block diagram showing an example of the device composition of the terminal unit contained in a system. It is a figure showing the outline of operation of this system for displaying communication history. It is a figure showing an example of a history display screen. It is a figure showing the other example of the history display screen. It is a block diagram showing the example of functional composition of a server. It is a figure for demonstrating the access information memorize | stored in memory. It is a block diagram showing the example of functional composition of a terminal unit. It is a flowchart showing the flow of operation in a server. It is a figure showing the operation outline of the system concerning a 2nd embodiment. It is a flowchart showing the flow of operation of the server concerning a 2nd embodiment.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same parts and components are denoted by the same reference numerals. Their names and functions are also the same. Therefore, these descriptions will not be repeated.

First Embodiment
FIG. 1 is a diagram showing an example of the configuration of an information communication history display system (hereinafter abbreviated as a system) according to the first embodiment. Referring to FIG. 1, the present system includes a server 100 as an example of a display control device, and a terminal device 300 as an example of a display device. The server 100 and the terminal device 300 can communicate with each other via a communication line such as the Internet, for example.

  The server 100 may be a general server. The terminal device 300 may be any terminal device having a display 33 (FIG. 3). The terminal device 300 may be, for example, a tablet, a smartphone, or a small notebook computer (personal computer).

  The server 100 can further communicate with an apparatus for realizing communication means by communication. Means of communication by communication include facsimile, mail, and telephone.

  An apparatus for realizing communication by facsimile is a facsimile transceiver 500A. Facsimile transmitter / receiver 500A receives facsimile information from the sender, and prints out and outputs the information according to the operation of the user who is the receiver. Further, information obtained by scanning an original according to the operation of the user who is the sender, or information read from a designated storage device is transmitted to the destination designated by the user. The facsimile transceiver 500A stores the transmitted information and the received information in a storage device mounted on the facsimile transceiver 500A.

  When the facsimile transceiver 500A has a communication function, the facsimile transceiver 500A and the server 100 are connected via the Internet or the like to perform direct communication. When the facsimile transmitter-receiver 500A does not have a communication function, an apparatus having a communication function such as a PC (personal computer) is connected to the facsimile transmitter-receiver 500A, and the facsimile transmitter-receiver 500A is utilized using the communication function of the apparatus. And the server 100 communicate.

  An apparatus for realizing communication by mail is a mail server 500B. The mail server 500B receives the mail information from the sender, and transmits and outputs the information to the designated apparatus according to the operation of the user who is the receiver. Also, it receives e-mail information to be sent from the device of the user who is the sender, and sends the information to the destination specified by the user. The mail server 500B stores the sent mail information and the received mail information in a storage device mounted on the mail server 500B.

  An apparatus for realizing communication by telephone is a telephone recording server 500C. The telephone recording server 500C receives the voice recording data from the call originator, and transmits and outputs the voice data to the designated voice output device according to the operation of the user who is the call recipient. The telephone recording server 500C stores the transmitted voice recording data in a storage device mounted on the telephone recording server 500C.

  The facsimile transceiver 500A, the mail server 500B, and the telephone recording server 500C, which are specific examples of an apparatus for realizing communication means by communication, are also referred to as a communication apparatus 500.

<Device configuration>
FIG. 2 is a block diagram showing an example of an apparatus configuration of the server 100. As shown in FIG. Referring to FIG. 2, server 100 includes a central processing unit (CPU) 10 for controlling the entire apparatus, a read only memory (ROM) 11 for storing a program executed by CPU 10, and a program with CPU 10. A RAM (Random Access Memory) 12 as a work area when executing a program, an HDD (Hard Disk Drive) 13 for storing various data, and a network controller 14 for controlling communication with other devices. Including.

  FIG. 3 is a block diagram showing an example of the device configuration of the terminal device 300. As shown in FIG. Referring to FIG. 3, the terminal device 300 has a CPU 30 for controlling the entire device, a ROM 31 for storing a program to be executed by the CPU 30, and a work area when the CPU 30 executes a program. It includes a RAM 32 for storing data, and a network controller 35 for controlling communication with other devices. Furthermore, the terminal device 300 includes a display 33 and an operating device 34. Operation device 34 is, for example, a button or a touch panel.

<Operation summary>
FIG. 4 is a diagram showing an outline of an operation of displaying communication history in the present system. In the terminal device 300, a program (application) for displaying the communication history is installed in advance. The user of the terminal device 300 that is to display the communication history on the terminal device 300 starts the application on the terminal device 300. Then, on the designation screen (not shown), the communication partner whose communication history with the user is to be displayed is designated (step S1). The specification in step S1 may be performed by the user inputting information for specifying a communication partner on a screen (not shown). Alternatively, when the user performs a specific operation on the screen displaying the history of communication such as facsimile or mail, the other party in the history of communication displayed on the screen may be automatically designated. When the terminal device 300 receives the designation of the communication partner, the terminal device 300 transmits information for specifying the communication partner to the server 100 (step S2).

  When the designation of the communication partner is received from the terminal device 300, the server 100 acquires the communication history between the user of the terminal device 300 and the designated communication partner from each communication device 500 (step S3). The timing at which the server 100 acquires the communication history from the communication device 500 is not limited to the timing at which the designation of the communication partner is accepted from the terminal device 300. The server 100 may acquire the communication history from the communication device 500 at a predetermined timing such as a predetermined time interval and store the communication history in the HDD 13. In this case, when the server 100 receives the designation of the communication partner from the terminal device 300 in step S2, the server 100 reads out the corresponding communication history from the communication history stored in the HDD 13 in step S3.

  When the communication means is an e-mail, the server 100 receives the data specified by “CC” or “BCC” in addition to the sender or receiver specified by “TO” or “FROM”. A communication history including the user of the terminal device 300 or the communication partner specified earlier may be acquired from the mail server 500B.

  The server 100 determines the display order when displaying the information indicating the communication history on the terminal device 300 based on the communication date and time of each acquired (or read) communication history (step S4). The server 100 displays information indicating the communication history in each of the two or more types of communication means in time series based on the communication time in the communication means. Therefore, in step S4, the server 100 refers to the communication date and time (transmission date and time, reception date and time) of each communication history regardless of the communication means, and sets the display order in order of the date and time.

  The information representing the communication history may be the communicated information itself, may be a part of the information, or may be a thumbnail image obtained by reducing the information. It may be an image representing at least a part of the information read out from the information.

  The server 100 creates a display screen on which information representing the communication history is arranged in the order determined in step S4 (step S6), and transmits information for displaying the screen to the terminal device 300 (step S7). The terminal device 300 having received the information displays the history display screen on the display 33 (step S8).

  FIG. 5 is a diagram showing an example of the history display screen. The history display screen of FIG. 5 includes a display 501 representing a facsimile reception history, a display 502 representing a mail reception history, and a display 503 representing a facsimile transmission history. In the screen of FIG. 5, the displays 501 to 503 are arranged in the order in which the communication dates and times in each communication means (facsimile, mail) are close, that is, in the order in which the communication dates are new in the arrow direction of FIG. As an example, in the screen of FIG. 5, the communication content itself is displayed as a display indicating communication history.

  By being displayed in this manner, the user of the terminal device 300 communicates as a communication history with the specified communication partner using a plurality of communication means, even if the communication is performed using the plurality of communication means. Communication history can be centrally confirmed in time series. That is, for example, when the user of the terminal device 300 communicates by facsimile to the communication destination, and then receives an e-mail from the communication destination and further receives a facsimile, the communication history of the facsimile also communicates by e-mail in that order. The history can also be confirmed in chronological order on one screen. Therefore, the user of the terminal device 300 does not perform the complicated work of extracting the communication history for each communication means and confirming them in time series, and the communication history with the communication partner specified regardless of the communication means You can check at a glance.

  Preferably, server 100 determines the display mode of the information indicating each communication history (step S5). As an example, the server 100 determines the display mode of the information representing each communication history based on the information on the user operation in the communication represented by the communication history. The communication history includes information on user operation. When the communication history is a communication history of an email, information on user operation includes read / unread of the email, already sent / not sent back, and the like. When the communication history is a facsimile communication history, the information on the user operation includes the display / non-display on the reception side of the facsimile information on the reception side. As for facsimile information on the transmission side, since output such as printing is not normally performed, read information is always indicated as information related to user operation.

  The screen of FIG. 5 displays the communication history including the user operation indicating that the user has confirmed (read, already output) and the communication history not including the user operation in different display modes. As an example, the communication history unconfirmed by the user is displayed surrounded by a double line (display 501, 502). As another example, the server 100 may make the display color and the density of the information representing the communication history different, or make the display size different, according to whether or not the user confirms.

  As described above, the user can easily determine the priority order of the communication history to be confirmed even when the information indicating many communication histories is displayed on the history display screen by the display mode being different according to the user operation. Become.

  As another example, the server 100 determines the display mode of the information indicating each communication history based on the information amount of the communication history. As an example, the server 100 stores in advance a threshold of the amount of information, and the communication history having the amount of information larger than the threshold is partially non-volatile so that the amount of information is smaller than the threshold. Display. In the screen of FIG. 5, a display 502 shows a display in which a part of the received mail is deleted. Further, as another example, when the server 100 displays the communicated information itself as the information indicating the communication history, the server 100 may delete and display the margin portion of the information. With such a display mode, the user can check many communication histories on the display screen of the terminal device 300 at one time.

  As another example, when the server 100 displays the communicated information itself as the information representing the communication history, it adjusts and displays the display size of each information so that the display sizes of the characters included in the information are uniformed. May be With such a display mode, the user can easily confirm the communication history in the communication means of different types on the display screen of the terminal device 300.

  As still another example, the server 100 may make the contents of the information indicating the communication history different depending on the position at which the information is displayed. FIG. 6 is a diagram showing another example of the history display screen. In the history display screen of FIG. 6, images 601, 602, and 604 representing the type of communication and the date and time of communication are displayed at both ends of the screen as information indicating the communication history. At the center of the screen, an image 603 representing the communicated information itself is displayed as the information representing the communication history. In this case, after arranging the communication history based on the communication date and time, the server 100 determines, for each communication history, the contents of information representing the communication history according to the arranged position. With such a display mode, the user can check many communication histories on the display screen of the terminal device 300 at one time.

  The terminal device 300 that displays the history display screen of FIG. 5 or 6 on the display 33 may receive a user operation on the screen. For example, the terminal device 300 receives a scroll operation on the screen (step S9). In this case, the terminal device 300 transmits information representing the user operation to the server 100 (step S10).

  The server 100 that has received the above information determines the display mode of each piece of information representing the communication history on the history display screen according to the user operation represented by the information (step S11). As described above, when the displayed contents of the information at the center of the screen and the information at the end are different, in step S11, the server 100 displays again the information according to the display position of the information indicating the communication history to be displayed. Determine the aspect (and / or the display content). Then, the server 100 creates information for displaying a display screen (step S12), and transmits the information to the terminal device 300 (step S13). The terminal device 300 having received the information updates the history screen displayed on the display 33 based on the information (step S14).

<Functional configuration>
FIG. 7 is a block diagram showing a specific example of a functional configuration of the server 100 for performing the above operation. Each function in FIG. 7 is mainly realized by the CPU 10 when the CPU 10 of the server 100 reads a program stored in the ROM 11 onto the RAM 12 and executes the program. However, at least part of the functions may be realized by other hardware represented in FIG. 2 or hardware such as an electrical circuit not shown.

  Referring to FIG. 7, CPU 10 of server 100 includes a designation unit 101, an acquisition unit 102, and a display control unit 103. The designation unit 101 receives, from the terminal device 300, designation of a communication partner based on a user operation of the terminal device 300.

  The acquisition unit 102 acquires, from the communication device 500, a history of communication performed using the communication device 500 between the user of the terminal device 300 and the designated communication counterpart. The HDD 13 of the server 100 includes an access information storage unit 131 for storing access information in each of a plurality of communication means such as mail and facsimile for each user. FIG. 8 is a diagram for explaining the access information stored in the access information storage unit 131. As shown in FIG. Referring to FIG. 8, the access information storage unit 131 stores, for each of a plurality of types of communication means, access information for communicating with the user using the communication means. The access information is a facsimile number if the communication means is a facsimile, a mail address if the communication means is a mail, and a telephone number if the communication means is a telephone.

  The acquisition unit 102 reads, from the access information storage unit 131, access information in each of a plurality of communication means for each of the user of the terminal device 300 and the designated communication partner, and the communication history obtained in the combination of these is communication device Get from 500.

  The display control unit 103 performs processing for displaying the communication history between the user of the terminal device 300 and the designated communication partner in time series based on the communication date (timing of communication). To that end, the display control unit 103 includes a determination unit 104 and a creation unit 105.

  Even when the communication history is a communication history in each of the plurality of types of communication means, the determination unit 104 determines the display order based on the communication date and time regardless of the type of the communication means. The creation unit 105 creates information for causing the terminal device 300 to display a history display screen on which information representing the communication history is arranged in the determined display order.

  Preferably, the determination unit 104 determines the display mode of the information indicating the communication history and the content to be displayed. For example, when the acquisition unit 102 acquires the communication history as well as the information on the user operation in the communication represented by the communication history, the determination unit 104 determines the information on the user operation in the communication represented by the communication history. The display mode of information representing each of the communication histories is determined. For example, the determination unit 104 sets the communication history including the user operation indicating that the user has confirmed (read, output) and the communication history not including the user operation in different display modes.

  Further, for example, when displaying an image representing the communicated information itself as the information representing the communication history, the determination unit 104 determines the display mode of the information representing each communication history based on the information amount of the communication history. For example, the determination unit 104 hides a part of the communication history whose communication history information amount is larger than the threshold value so that the information amount becomes smaller than the threshold value.

  Also, for example, the determination unit 104 determines the content of the information representing the communication history in accordance with the position at which the information is displayed. For example, in the case of the communication history displayed on both ends of the screen, the determination unit 104 displays the content of the information representing the communication history as an image representing the type of communication and the date and time of the communication, In the case of the communication history, it is an image representing the communicated information itself.

  Further, for example, when displaying an image representing the communicated information itself as the information representing the communication history, the determination unit 104 adjusts the size of each information so that the sizes of the characters included in the information representing the communication history to be displayed are aligned. Do.

  FIG. 9 is a block diagram showing a specific example of a functional configuration of the terminal device 300 for performing the above operation. Each function in FIG. 9 is mainly realized by the CPU 30 when the CPU 30 of the terminal device 300 reads a program stored in the ROM 31 onto the RAM 32 and executes the program. However, at least a part of the functions may be realized by other hardware represented in FIG. 3 or hardware such as an electrical circuit not shown.

  Referring to FIG. 9, CPU 30 of terminal device 300 includes an operation input unit 301, a transmission unit 302, a screen input unit 303, and a display control unit 304. The operation input unit 301 receives an input of an operation signal based on a user operation on the operation device 34. When the user's operation is an operation of designating a communication partner and instructing to display a communication history with the other partner, the transmitting unit 302 sends, to the server 100, information specifying the designated communication partner. Send.

  The screen input unit 303 receives an input of information for displaying a history display screen from the server 100. The display control unit 304 displays the history display screen on the display 33 based on the information.

<Operation flow>
FIG. 10 is a flowchart showing the flow of the operation in the server 100. The operation shown in the flowchart of FIG. 10 is realized by the CPU 10 of the server 100 reading a program stored in the ROM 11 onto the RAM 12 and executing it to realize each function of FIG. 7. The operation of FIG. 10 is started by the server 100, for example, at the timing when the user of the terminal device 300 logs in to the server 100 using the terminal device 300.

  Referring to FIG. 10, CPU 10 of server 100 waits for reception of information specifying a communication partner specified by the user of terminal apparatus 300 from terminal apparatus 300.

  When the information is received from the terminal device 300 (YES in step S101), the CPU 10 specifies the user of the terminal device 300 and the designated communication partner as a communicator of the communication history to be displayed (step S103). And CPU10 acquires the log | history of communication between these users from each communication apparatus 500 (step S105). That is, in step S105, the CPU 10 identifies the access information in each of the two or more types of communication means between the user of the terminal device 300 and the designated communication partner, and the communication performed by the combination of the access information The history of is acquired from the communication device 500. At this time, the CPU 10 may obtain, from the mail server 500B, the communication history of the mail in which the above access information is included as "CC" or "BCC" according to the setting.

  The CPU 10 determines the display order of the information representing the communication history based on the communication date and time of each of the one or more communication histories acquired from each of the plurality of communication devices 500 (step S107). Preferably, CPU 10 further determines the display mode of each piece of information indicating the communication history to be displayed, according to the information indicating the user operation included in the communication history, the amount of information, the position to be displayed on the screen, etc. Step S109). And CPU10 produces the display screen which displays the information showing each of the acquired 1 or more communication log | history on time series irrespective of the kind of communication based on each communication date (step S111). The CPU 10 causes the terminal device 300 to display a history display screen by transmitting the information for displaying the display screen created in step S111 to the terminal device 300 (step S113).

  Thereafter, when CPU 10 receives operation information representing a scroll operation from terminal device 300 (YES in step S115), CPU 10 determines the display mode again such as the display position of the information representing the communication history (step S109), A display screen is created (step S111). And CPU10 transmits the information for displaying a display screen to the terminal device 300 (step S113). Every time the CPU 10 receives operation information indicating a scroll operation from the terminal device 300, the CPU 10 repeats steps S109 to S113. Thereby, the display screen of the terminal device 300 is updated according to the scroll operation of the user.

<Effect of the embodiment>
By performing the above operation in the server 100 which is a display control device, even when communication is performed between users using a plurality of types of communication means, these different types of communication means are mixed. In the state, the communication history between the users is centrally displayed on the terminal device 300. Therefore, the user can check the communication history between the users in time series regardless of the communication means.

Second Embodiment
Even if a form for communication such as reply or new transmission is created according to the operation on the history display screen displayed on the display 33 of the terminal device 300 shown in FIG. 5 and FIG. 6 by the user of the terminal device 300. Good. As an example, in the system according to the second embodiment, it is assumed that a reply form is created according to the user operation on the history display screen. The system configuration and the device configurations of the server 100 and the terminal device 300 according to the second embodiment are the same as the system configuration and the device configuration of the server 100 and the terminal device 300 according to the first embodiment. I will not repeat the explanation.

<Operation summary>
FIG. 11 is a diagram showing an operation outline of the system according to the second embodiment. Referring to FIG. 11, after the history display screen is displayed on terminal device 300 as described above (step S8), terminal device 300 selects one of communication history information from among the displayed information representing the communication history. The selection is accepted (step S21). In step S21, for example, when the display 33 is a touch panel, the user can select the communication history as the communication history related to the reply by touching the displayed information representing the communication history.

  When the selection of the communication history is received, the terminal device 300 transmits information indicating the selected communication history as operation information to the server 100 (step S22). The server 100 having received the information specifies the communication means used to realize the communication represented by the selected communication history, and determines it as the communication means used for reply (step S23).

  Next, the server 100 determines a reply destination (step S23). If the selected communication history is communication between two users of the user of the terminal device 300 and another user, the server 100 identifies the other user and determines it as a reply partner. Then, the server 100 determines, among the access information stored for the user, the access information in the communication means used for reply as the reply destination.

  In the communication history, when the communication means is an e-mail, a further communication partner may be designated by “CC” or “BCC”. When such a communication history is selected in step S21, preferably, the server 100 extracts all the communication partners specified in the selected communication history as candidates for the communication partner to be sent back. The server 100 transmits, to the terminal device 300, information for displaying a selection screen with one or more extracted communication partners as options, and accepts the selection of the communication partner to be returned from the user of the terminal device 300.

  The server 100 passes the access information of the communication partner to be returned to the communication apparatus for realizing the communication means used for the reply, and instructs creation of a form for response (step S22). The communication apparatus that has received the instruction creates a reply form with the access information designated according to the instruction as the transmission destination (step S24), and transmits the information for displaying the form on the terminal device 300 (step S24). Step S25).

  The terminal device 300 having received the above information displays a screen for creating a reply based on the information on the display 33 (step S26). When the terminal device 300 receives a user operation to input information such as text (step S27), the terminal device 300 creates a reply according to the user operation (step S28). Then, upon receiving a user operation instructing to send a reply (step S29), the terminal device 300 passes the created information for reply to the communication device 500, and instructs to send (step S30). The communication apparatus that has received the instruction transmits the passed information to the designated transmission destination, and stores it in the memory as the communication history between the user of the terminal device 300 and the designated transmission destination (step S31). .

<Functional configuration>
In order to carry out the above operation, the CPU 10 of the server 100 further includes a selection unit 106 and an instruction unit 107, as shown in FIG.

  The selection unit 106 receives, from the terminal device 300, selection of information representing one communication history from among the information representing each of the communication history displayed in time series on the display 33 of the terminal device 300.

  The instruction unit 107 implements creation of a form for replying to a communicator included in the communication history selected by the communication means corresponding to the selected communication history, to realize the communication means corresponding to the selected communication history. The communication device 500 of FIG.

<Operation flow>
FIG. 12 is a flowchart showing the flow of the operation of the server 100 according to the second embodiment. The operation shown in the flowchart of FIG. 12 is also realized by the CPU 10 of the server 100 reading a program stored in the ROM 11 onto the RAM 12 and executing the program shown in FIG. The operation of FIG. 12 is performed after the CPU 10 of the server 100 performs the operation of FIG. 10 and the communication history is displayed on the display 33 of the terminal device 300.

  Referring to FIG. 12, when CPU 10 of server 100 receives a selection from the communication history displayed on the display of terminal device 300 from terminal device 300 (YES in step S201), the selected communication history is selected. It is specified which communication means is the communication history (step S203). Further, the CPU 10 reads a correspondent from the selected communication history (step S205). When the communication means is a mail, preferably, in step S205, the CPU 10 also reads the transmission destination of the mail specified in CC or BCC.

  When a plurality of correspondents are read in step S205, the CPU 10 determines the transmission destination by accepting the selection of the transmission destination from the user of the terminal device 300 (YES in step S207) (step S209). Then, the CPU 10 instructs the communication device 500 for realizing the communication means to create a form for replying by the specified communication means to the determined transmission destination and transmit the form to the terminal device 300 (step S211). ).

<Effect of the embodiment>
By performing the above operation in the server 100 which is a display control device, as shown in FIG. 5 and FIG. 6, communication histories between designated users in a state in which different types of communication means are mixed are unified. In the state displayed on the terminal device 300, the user of the terminal device 300 can easily perform communication in the same communication means with respect to a communicator included in the communication history by selecting any communication history. it can.

Third Embodiment
In the first embodiment, the server 100 generates a history display screen, and transmits the information for displaying the screen to the terminal device 300, as shown in FIG. 5 and FIG. 6 in the terminal device 300. The history display screen is displayed. In the second embodiment, the server 100 instructs the communication device 500 to create a communication form based on the specified communication history, thereby instructing communication based on the communication history specified by the terminal device 300. Can do.

  In the third embodiment, the process of generating a history display screen and the process of instructing creation of a communication form based on a designated communication history may be performed by any device in the system. That is, at least a part of the functions of the server 100 illustrated in FIG. 7 may be realized by the CPU 30 of the terminal device 300.

  For example, when server 100 receives specification of a communication partner from terminal device 300, server 100 acquires communication history between the user of terminal device 300 and the specified communication partner from each communication device 500, and passes it to terminal device 300. It may be alone. In this case, the CPU 30 of the terminal device 300 implements the display control unit 103. That is, the CPU 30 of the terminal device 300 which has acquired the above information from the server 100 generates the history display screen shown in FIG. 5 or 6 and displays it on the display 33.

  Also, for example, the terminal device 300 may include all the functions of the server 100. That is, when CPU 30 of terminal device 300 receives a user operation specifying a communication partner, communication history between the user of terminal device 300 and the designated communication partner is acquired from each communication device 500, as shown in FIG. The history display screen shown in FIG. 6 may be generated and displayed on the display 33.

<Other example>
The disclosed features are realized by one or more modules. For example, the feature can be realized by a circuit element or other hardware module, a software module that defines a process for realizing the feature, or a combination of a hardware module and a software module.

  It is also possible to provide a program that is a combination of one or more software modules for causing the CPU 10 of the server 100 and the CPU 30 of the terminal device 300 to execute the above-described operation. By providing such a program, it is possible to operate an existing terminal device such as a mobile phone or a smart phone as the terminal device 300, with the existing server as the server 100.

  Such a program is provided as a program product by recording it on a computer readable recording medium such as a flexible disk attached to a computer, a CD-ROM (Compact Disk-Read Only Memory), a ROM, a RAM and a memory card. It can also be done. Alternatively, the program can be provided by being recorded in a recording medium such as a hard disk built in the computer. Also, the program can be provided by downloading via a network.

  Note that the program according to the present disclosure is to call a necessary module among program modules provided as a part of an operating system (OS) of a computer in a predetermined arrangement at a predetermined timing to execute processing. It is also good. In that case, the program itself does not include the above module, and the processing is executed in cooperation with the OS. Programs not including such modules may also be included in the programs according to the present disclosure.

  Also, the program according to the present disclosure may be provided by being incorporated into a part of another program. Also in this case, the program itself does not include a module included in the other program, and the process is executed in cooperation with the other program. Programs incorporated into such other programs may also be included in the programs according to the present disclosure.

  The provided program product is installed and executed in a program storage unit such as a hard disk. The program product includes the program itself and a recording medium in which the program is recorded.

[Summary]
One aspect of the present disclosure can be expressed as follows.

  (1) For each user, storage means for storing access information for communicating with the user using the communication means for each of a plurality of types of communication means, and designation of a second user from the first user When the first user receives, to the first user, two or more pieces of information representing a history of two or more communications performed using two or more different communication means of different types between the first user and the second user. A display control device, comprising: display control means for causing the associated display device to display in time series based on the timing of the communication.

  (2) Transmission means for transmitting information specifying the communication partner specified by the user operation to the server, and from the server, two or more types of different types between the user associated with the display device and the communication partner Input means for receiving input of screen information for displaying a screen in which two or more pieces of information representing a history of two or more pieces of communication performed using the respective communication means are arranged in time series based on the timing of the communication And a display control unit for performing a process of displaying a screen based on the screen information.

  (3) A program that causes a computer to execute processing for displaying a history of communication between a first user and a second user on a display device associated with the first user, wherein the program causes the computer to Two or more communications performed using the step of receiving the designation of the second user by the operation of the first user and two or more different communication means of different types between the first user and the second user A display control program for causing the display device associated with the first user to display two or more pieces of information representing the history of the time series based on the timing of the communication.

  (4) A method of displaying a history of communication between a first user and a second user on a display device associated with the first user, the second user operating the first user Displaying at least two pieces of information representing a history of two or more communications performed using two or more different types of communication means between the first user and the second user. Displaying on a device in time series based on the timing of the communication.

  It should be understood that the embodiments disclosed herein are illustrative and non-restrictive in every respect. The scope of the present invention is indicated not by the above description but by the claims, and is intended to include all the modifications within the meaning and scope equivalent to the claims.

  10, 30 CPU, 11, 31 ROM, 12, 32 RAM, 13 HDD, 14, 35 network controller, 33 display, 34 operation device, 100 server, 101 specification unit, 102 acquisition unit, 103, 304 display control unit, 104 Determining unit, 105 creating unit, 106 selecting unit, 107 instructing unit, 131 access information storage unit, 300 terminal device, 301 operation input unit, 302 transmitting unit, 303 screen input unit, 500 communication device, 500A facsimile transceiver, 500B mail Server, 500C Telephone Recording Server, 501, 502, 503 Display, 601, 602, 603, 604 Images.

Claims (11)

An acquisition unit for acquiring information on a history of communication performed between a first user and a second user who is a communication counterpart of the first user from at least two different communication means of different types;
A display control unit that performs control to display information on the acquired history and a display for identifying a communication unit that has acquired the history in time series based on the timing of the communication;
Equipped with
The information on the history includes first information including a type of communication represented by communication history and date and time of communication, or second information including the communicated information itself.
The display control unit
Wherein determining the display mode of each of the two or more information based on the respective information volume history of two or more communication, we have row control to display,
Control is performed to display the first information or the second information in time series based on the timing of the communication, the first information is displayed near both ends of the screen, and the second information is displayed on the screen A display control apparatus characterized by performing control to be displayed at the center of the display . The acquisition unit acquires a history of communication between the first user and the second user from two or more communication devices for realizing each of the two or more communication means,
The display control device according to claim 1, wherein the display control unit performs control to display the two or more pieces of information based on date and time information associated with each of the two or more pieces of communication history. The acquisition unit acquires, along with the history of the communication, information on a user operation in the communication represented by the history of the communication,
3. The display control unit according to claim 1, wherein the display control unit performs control to display the two or more pieces of information based on information on a user operation in the communication represented by each of the two or more pieces of communication history. The display control device according to. The display control apparatus according to any one of claims 1 to 3 , wherein the plurality of types of communication means include at least a mail and a facsimile. And a storage unit for storing, for each of the plurality of communication means, access information for communicating using the communication means for each user.
The acquisition unit is configured to acquire, from the communication unit, information related to a history of communication performed between the first user and the second user, based on the access information. The display control apparatus as described in any one of to 4 . An acquisition unit for acquiring information on a history of communication performed between a first user and a second user who is a communication counterpart of the first user from at least two different communication means of different types;
A display control unit that performs control to display information on the acquired history and a display for identifying a communication unit that has acquired the history in time series based on the timing of the communication;
Equipped with
The information on the history includes first information including a type of communication represented by communication history and date and time of communication, or second information including the communicated information itself.
The display control unit displays the first information or the second information in time series based on the timing of the communication, displays the first information near both ends of the screen, and the second A display control apparatus that performs control to display information at the center of a screen. On the computer
An acquisition function of acquiring information on a history of communication performed between a first user and a second user who is a communication counterpart of the first user from at least two different communication means of different types;
A display control function that performs control to display the information on the acquired history and a display for identifying the communication means that has acquired the history in time series based on the timing of the communication;
To achieve
The information on the history includes first information including a type of communication represented by communication history and date and time of communication, or second information including the communicated information itself.
The display control function is
Wherein determining the display mode of each of the two or more information based on the respective information volume history of two or more communication, we have row control to display,
Control is performed to display the first information or the second information in time series based on the timing of the communication, the first information is displayed near both ends of the screen, and the second information is displayed on the screen A program characterized by performing control to be displayed at the center of . An acquisition step of acquiring information on a history of communication performed between the first user and a second user who is a communication counterpart of the first user from at least two different communication means of different types;
A display control step of performing control to display the information on the acquired history and the display for identifying the communication means that has acquired the history in time series based on the timing of the communication;
Including
The information on the history includes first information including a type of communication represented by communication history and date and time of communication, or second information including the communicated information itself.
The display control step is
Wherein determining the display mode of each of the two or more information based on the respective information volume history of two or more communication, we have row control to display,
Control is performed to display the first information or the second information in time series based on the timing of the communication, the first information is displayed near both ends of the screen, and the second information is displayed on the screen A display control method characterized by performing control to be displayed at the center of the display . A history display system comprising a terminal device, a server device, and a communication device,
The server device is
At least two or more of the different types of communication regarding information related to the history of communication performed between the first user designated from the terminal device and the second user who is the communication partner of the first user An acquisition unit to acquire from the device;
A display screen generation unit that generates a display screen that displays the information related to the acquired history and the display identifying the communication device that has acquired the history in time series based on the timing of the communication;
A transmitter configured to transmit the display screen to the terminal device;
Equipped with
The terminal device is
A display unit which receives the display screen from the server device and displays it as a history screen;
An operation information transmission unit that transmits, to the server apparatus, operation information related to a user operation accepted on a history screen;
Equipped with
The information on the history includes first information including a type of communication represented by communication history and date and time of communication, or second information including the communicated information itself.
The server device is
The display mode of each of the two or more pieces of information is determined based on the information amount of each of the two or more pieces of communication history, the operation information is received from the terminal device, and the display of the display screen is displayed according to the operation information. The aspect is switched , the first information or the second information is displayed in time series based on the timing of the communication, the first information is displayed near both ends of the screen, and the second information is displayed. A history display system characterized by displaying in the center of the screen . On the computer
An acquisition function of acquiring information on a history of communication performed between a first user and a second user who is a communication counterpart of the first user from at least two different communication means of different types;
A display control function that performs control to display the information on the acquired history and a display for identifying the communication means that has acquired the history in time series based on the timing of the communication;
To achieve
The information on the history includes first information including a type of communication represented by communication history and date and time of communication, or second information including the communicated information itself.
The display control function displays the first information or the second information in time series based on the timing of the communication, displays the first information near both ends of the screen, and the second A program characterized by performing control to display information in the center of the screen. An acquisition step of acquiring information on a history of communication performed between the first user and a second user who is a communication counterpart of the first user from at least two different communication means of different types;
A display control step of performing control to display the information on the acquired history and the display for identifying the communication means that has acquired the history in time series based on the timing of the communication;
Including
The information on the history includes first information including a type of communication represented by communication history and date and time of communication, or second information including the communicated information itself.
The display control step displays the first information or the second information in time series based on the timing of the communication, displays the first information near both ends of the screen, and the second A display control method characterized by performing control which displays information in the center of a screen.

Images