JP6333273B2 - 加入者チャーン予測を生成するためのシステムおよび方法 - Google Patents
加入者チャーン予測を生成するためのシステムおよび方法 Download PDFInfo
- Publication number
- JP6333273B2 JP6333273B2 JP2015540712A JP2015540712A JP6333273B2 JP 6333273 B2 JP6333273 B2 JP 6333273B2 JP 2015540712 A JP2015540712 A JP 2015540712A JP 2015540712 A JP2015540712 A JP 2015540712A JP 6333273 B2 JP6333273 B2 JP 6333273B2
- Authority
- JP
- Japan
- Prior art keywords
- churn
- subscriber
- social
- subscribers
- strength
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
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Classifications
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
- G06Q30/0202—Market predictions or forecasting for commercial activities
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/2866—Architectures; Arrangements
- H04L67/30—Profiles
- H04L67/306—User profiles
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/44—Augmented, consolidated or itemized billing statement or bill presentation
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/58—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
- H04W4/21—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel for social networking applications
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Physics & Mathematics (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Accounting & Taxation (AREA)
- Economics (AREA)
- Marketing (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Entrepreneurship & Innovation (AREA)
- Game Theory and Decision Science (AREA)
- Computing Systems (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Human Resources & Organizations (AREA)
- Primary Health Care (AREA)
- Tourism & Hospitality (AREA)
- Probability & Statistics with Applications (AREA)
- Data Mining & Analysis (AREA)
- Telephonic Communication Services (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Mobile Radio Communication Systems (AREA)
- Meter Arrangements (AREA)
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US13/663,852 US8804929B2 (en) | 2012-10-30 | 2012-10-30 | System and method for generating subscriber churn predictions |
| US13/663,852 | 2012-10-30 | ||
| PCT/US2013/066567 WO2014070573A2 (en) | 2012-10-30 | 2013-10-24 | System and method for generating subscriber churn predictions |
Related Child Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2017093719A Division JP2017199377A (ja) | 2012-10-30 | 2017-05-10 | 加入者チャーン予測を生成するためのシステムおよび方法 |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JP2016507794A JP2016507794A (ja) | 2016-03-10 |
| JP6333273B2 true JP6333273B2 (ja) | 2018-05-30 |
Family
ID=49552431
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2015540712A Expired - Fee Related JP6333273B2 (ja) | 2012-10-30 | 2013-10-24 | 加入者チャーン予測を生成するためのシステムおよび方法 |
| JP2017093719A Pending JP2017199377A (ja) | 2012-10-30 | 2017-05-10 | 加入者チャーン予測を生成するためのシステムおよび方法 |
Family Applications After (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2017093719A Pending JP2017199377A (ja) | 2012-10-30 | 2017-05-10 | 加入者チャーン予測を生成するためのシステムおよび方法 |
Country Status (7)
| Country | Link |
|---|---|
| US (1) | US8804929B2 (cg-RX-API-DMAC7.html) |
| EP (1) | EP2915081A4 (cg-RX-API-DMAC7.html) |
| JP (2) | JP6333273B2 (cg-RX-API-DMAC7.html) |
| KR (1) | KR20150065837A (cg-RX-API-DMAC7.html) |
| CN (1) | CN104813353A (cg-RX-API-DMAC7.html) |
| IN (1) | IN2015DN03321A (cg-RX-API-DMAC7.html) |
| WO (1) | WO2014070573A2 (cg-RX-API-DMAC7.html) |
Families Citing this family (32)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20130144694A1 (en) * | 2011-12-06 | 2013-06-06 | International Business Machines Corporation | Designing viral marketing strategies for up-selling and cross-selling |
| US9088886B1 (en) * | 2013-03-13 | 2015-07-21 | Sprint Communications Company L.P. | User demographics determination based on commonality in call graphs |
| US9189737B2 (en) * | 2013-03-28 | 2015-11-17 | Linkedin Corporation | Determining a churn probability for a subscriber of a social network service |
| CN105099731B (zh) * | 2014-04-23 | 2019-05-03 | 腾讯科技(深圳)有限公司 | 挖掘导致网络应用的用户流失的流失因子的方法及系统 |
| WO2016017086A1 (ja) * | 2014-07-31 | 2016-02-04 | 日本電気株式会社 | 行動特性予測システム、行動特性予測器、方法およびプログラム |
| EP3021268A1 (en) | 2014-11-11 | 2016-05-18 | Vodafone IP Licensing Limited | Estimation of subscriber churn behaviour in telecommunication networks |
| US20160253688A1 (en) * | 2015-02-24 | 2016-09-01 | Aaron David NIELSEN | System and method of analyzing social media to predict the churn propensity of an individual or community of customers |
| US10762517B2 (en) * | 2015-07-01 | 2020-09-01 | Ebay Inc. | Subscription churn prediction |
| US10580020B2 (en) | 2015-07-28 | 2020-03-03 | Conduent Business Services, Llc | Methods and systems for customer churn prediction |
| CN105323784B (zh) * | 2015-11-17 | 2019-01-18 | 中国联合网络通信集团有限公司 | 运营商用户号码采集方法及装置、用户分析方法及系统 |
| CN107784511A (zh) * | 2016-08-24 | 2018-03-09 | 中国移动通信集团湖南有限公司 | 一种用户流失预测方法及装置 |
| US10395261B2 (en) * | 2017-01-31 | 2019-08-27 | T-Mobile Usa, Inc. | Identifying and scoring key influencers in a network |
| CN107358308B (zh) * | 2017-05-16 | 2021-06-18 | 广州杰赛科技股份有限公司 | 实现社会网络影响力最大化的方法和装置 |
| CN110020133B (zh) * | 2017-11-07 | 2023-04-07 | 腾讯科技(深圳)有限公司 | 内容推荐处理方法和装置、计算机设备和存储介质 |
| CN107749009B (zh) * | 2017-11-09 | 2020-12-01 | 东软集团股份有限公司 | 一种人员流失的预测方法及装置 |
| CN109840790B (zh) * | 2017-11-28 | 2023-04-28 | 腾讯科技(深圳)有限公司 | 用户流失的预测方法、装置及计算机设备 |
| CN108121795B (zh) * | 2017-12-20 | 2021-07-09 | 北京奇虎科技有限公司 | 用户行为预测方法及装置 |
| CN108377204B (zh) * | 2018-02-13 | 2020-03-24 | 中国联合网络通信集团有限公司 | 一种用户离网的预测方法及装置 |
| KR102129962B1 (ko) * | 2018-05-18 | 2020-07-03 | 성균관대학교산학협력단 | 딥 러닝과 부스티드 디시즌 트리를 활용한 고객이탈 예측장치 및 이를 이용한 고객이탈 예측방법 |
| US11538049B2 (en) * | 2018-06-04 | 2022-12-27 | Zuora, Inc. | Systems and methods for predicting churn in a multi-tenant system |
| US11074598B1 (en) * | 2018-07-31 | 2021-07-27 | Cox Communications, Inc. | User interface integrating client insights and forecasting |
| US11240125B2 (en) * | 2018-10-10 | 2022-02-01 | Sandvine Corporation | System and method for predicting and reducing subscriber churn |
| WO2020136512A1 (en) * | 2018-12-27 | 2020-07-02 | Telefonaktiebolaget Lm Ericsson (Publ) | Prioritizing users based on revenue during congestion |
| US20200211035A1 (en) * | 2018-12-31 | 2020-07-02 | Microsoft Technology Licensing, Llc | Learning system for curing user engagement |
| CN109740685B (zh) * | 2019-01-08 | 2020-10-27 | 武汉斗鱼鱼乐网络科技有限公司 | 用户流失的特征分析方法、预测方法、装置、设备及介质 |
| CN109784578B (zh) * | 2019-01-24 | 2021-02-02 | 中国科学院软件研究所 | 一种结合业务规则的在线学习停滞预测系统 |
| CN111178973A (zh) * | 2019-12-31 | 2020-05-19 | 北京每日优鲜电子商务有限公司 | 流失用户标识识别方法、装置、计算机设备及存储介质 |
| US10771628B1 (en) * | 2020-03-06 | 2020-09-08 | Caastle, Inc. | Systems and methods for forecasting inbound telecommunications associated with an electronic transactions subscription platform |
| CN113450153B (zh) * | 2021-07-02 | 2024-08-20 | 京东科技控股股份有限公司 | 数据处理方法及装置 |
| CN114329339B (zh) * | 2021-12-02 | 2024-07-12 | 泰康保险集团股份有限公司 | 用户流失预警方法、装置、电子设备和存储介质 |
| US11651380B1 (en) * | 2022-03-30 | 2023-05-16 | Intuit Inc. | Real-time propensity prediction using an ensemble of long-term and short-term user behavior models |
| US12095628B2 (en) | 2022-10-19 | 2024-09-17 | T-Mobile Usa, Inc. | Machine learning system for predicting network abnormalities |
Family Cites Families (13)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5822410A (en) * | 1996-01-11 | 1998-10-13 | Gte Telecom Services Inc | Churn amelioration system and method therefor |
| US6301471B1 (en) * | 1998-11-02 | 2001-10-09 | Openwave System Inc. | Online churn reduction and loyalty system |
| JP2002334200A (ja) * | 2001-05-11 | 2002-11-22 | Ntt Data Corp | 解約予測支援方法及びシステム |
| JP2007502484A (ja) * | 2003-05-22 | 2007-02-08 | パーシング インヴェストメンツ,エルエルシー | 不活性顧客を予測するための方法およびシステム |
| US8194830B2 (en) * | 2008-01-28 | 2012-06-05 | International Business Machines Corporation | Method for predicting churners in a telecommunications network |
| US8249231B2 (en) * | 2008-01-28 | 2012-08-21 | International Business Machines Corporation | System and computer program product for predicting churners in a telecommunications network |
| US8688595B2 (en) * | 2008-03-31 | 2014-04-01 | Pursway Ltd. | Analyzing transactional data |
| CN101620692A (zh) * | 2008-06-30 | 2010-01-06 | 上海全成通信技术有限公司 | 一种移动通信业务的客户流失分析方法 |
| US8265992B1 (en) * | 2009-03-24 | 2012-09-11 | Sprint Communications Company L.P. | Churn prediction using relationship strength quantification |
| WO2011162662A1 (en) * | 2010-06-21 | 2011-12-29 | Telefonaktiebolaget Lm Ericsson (Publ) | Determining a churn risk |
| US8644468B2 (en) * | 2010-12-15 | 2014-02-04 | International Business Machines Corporation | Carrying out predictive analysis relating to nodes of a communication network |
| US8385906B2 (en) * | 2011-03-07 | 2013-02-26 | Telefonaktiebolaget Lm Ericsson (Publ) | Method and apparatus for identifying network affiliations of churned subscribers |
| CN102195899B (zh) * | 2011-05-30 | 2014-05-07 | 中国人民解放军总参谋部第五十四研究所 | 通信网络的信息挖掘方法与系统 |
-
2012
- 2012-10-30 US US13/663,852 patent/US8804929B2/en not_active Expired - Fee Related
-
2013
- 2013-10-24 WO PCT/US2013/066567 patent/WO2014070573A2/en not_active Ceased
- 2013-10-24 JP JP2015540712A patent/JP6333273B2/ja not_active Expired - Fee Related
- 2013-10-24 EP EP13788833.5A patent/EP2915081A4/en not_active Withdrawn
- 2013-10-24 CN CN201380056935.5A patent/CN104813353A/zh active Pending
- 2013-10-24 IN IN3321DEN2015 patent/IN2015DN03321A/en unknown
- 2013-10-24 KR KR1020157011614A patent/KR20150065837A/ko not_active Ceased
-
2017
- 2017-05-10 JP JP2017093719A patent/JP2017199377A/ja active Pending
Also Published As
| Publication number | Publication date |
|---|---|
| WO2014070573A3 (en) | 2014-10-09 |
| CN104813353A (zh) | 2015-07-29 |
| JP2017199377A (ja) | 2017-11-02 |
| KR20150065837A (ko) | 2015-06-15 |
| US20140119522A1 (en) | 2014-05-01 |
| WO2014070573A2 (en) | 2014-05-08 |
| US8804929B2 (en) | 2014-08-12 |
| JP2016507794A (ja) | 2016-03-10 |
| EP2915081A4 (en) | 2016-08-10 |
| IN2015DN03321A (cg-RX-API-DMAC7.html) | 2015-10-09 |
| EP2915081A2 (en) | 2015-09-09 |
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