JP6230350B2 - Information processing apparatus, information processing apparatus control method, and program - Google Patents

Description

  The present invention relates to a technique for retransmitting a facsimile or the like.

  In a facsimile (hereinafter referred to as FAX) transmission job, data transmitted by FAX may fail due to an error for some reason. Patent Document 1 describes a technique for retransmitting a FAX job for which FAX transmission has failed.

JP 2000-358122 A

However, Patent Document 1 does not consider a case where a FAX transmission process including a plurality of destinations such as broadcast transmission fails. As a result, there is a possibility that the necessary retransmission cannot be properly performed due to a FAX transmission error at the time of broadcast transmission. For example, if a FAX job including both a destination where transmission was successful and a destination where transmission failed is retransmitted, the FAX will be retransmitted to the destination where transmission was successful.
As mentioned above, although the subject about the retransmission of FAX was shown, there exists the same subject also about the resending in e-mail and other data communication, for example.

  The present invention has been made to solve the above problems. An object of the present invention is to provide a mechanism that allows a user to easily and appropriately retransmit a fax or the like from a transmission history.

The present invention includes a display control means for displaying the transmission history of the transmission job including a plurality of destinations, the transmission history of the transmission job that is displayed by the display control means is selected by the user, and instructs the retransmission is input and if a retransmission destination either the if determining means transmission result for each of the plurality of destinations included in the transmission history of the selected transmission job is an error, the previous SL transmission result is determined error And select a destination for which the transmission result is determined not to be an error as a candidate that can be added to a retransmission target, and display the selected retransmission target and the selected candidate on the screen. The transmission history of the selected transmission job for the destination displayed as the retransmission target when a transmission instruction is input by the user via the screen Characterized in that it comprises a retransmission means for retransmitting a corresponding transmission data.

  According to the present invention, a user can easily and appropriately retransmit data such as FAX from a transmission history.

The figure which illustrates the system configuration | structure and hardware configuration | structure of this invention. The figure which illustrates the structure of the software of information processing apparatus. The figure which illustrates the main UI of a client application. FIG. 4 is a diagram illustrating a FAX transmission UI according to the first embodiment. It is a figure which shows an example of FAX transmission history information. The figure which illustrates FAX transmission processing. 6 is a diagram illustrating a display example of a FAX transmission history UI and related data examples according to the first embodiment. FIG. FIG. 3 is a diagram illustrating a FAX retransmission process according to the first embodiment. FIG. 10 illustrates an example of a FAX transmission UI according to a second embodiment. FIG. 6 is a diagram illustrating a FAX retransmission process according to the second embodiment. FIG. 10 is a diagram illustrating a display example of a FAX transmission UI at the time of FAX retransmission according to the second embodiment. FIG. 9 is a diagram illustrating a FAX transmission UI according to the third embodiment. FIG. 10 is a diagram illustrating a FAX retransmission process according to the third embodiment. FIG. 10 is a diagram illustrating a display example of a FAX transmission UI at the time of FAX retransmission according to the third embodiment. FIG. 10 is a diagram illustrating a FAX transmission history, a transmission history, and an error correspondence table according to the fourth embodiment. FIG. 10 is a diagram illustrating FAX retransmission processing according to the fourth embodiment. FIG. 10 is a diagram illustrating a display example of a FAX transmission UI at the time of FAX retransmission according to the fourth embodiment. FIG. 10 is a diagram illustrating FAX retransmission processing according to the fifth embodiment.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. The embodiments do not limit the present invention, and all the configurations described in the embodiments are not necessarily essential to the means for solving the problems of the present invention.

[System configuration and hardware configuration]
FIG. 1 is a diagram illustrating an example of a system configuration and a hardware configuration according to an embodiment of the present invention.

The system configuration will be described with reference to FIG.
As shown in FIG. 1A, an information processing apparatus (computer) 101 is connected to a network such as a local area network, and is connected to the Internet via the network.

  A data management server 110 and an image forming apparatus 111 are connected to the network / Internet. In FIG. 1A, only one information processing apparatus 101 is shown, but a plurality of information processing apparatuses 101 may be used. The network and the Internet are, for example, communication line networks that support the TCP / IP protocol or the like, and may be wired or wireless.

The information processing apparatus 101 includes various units (102 to 107 as shown in FIG. 1B). Hereinafter, an example of the configuration of the information processing apparatus 101 will be described with reference to FIG.
A CPU (Central Processing Unit) 102 is a unit that executes various programs and realizes various functions according to the programs. A ROM (Read Only Memory) 104 is a unit that stores various programs and data. A RAM (Random Access Memory) 103 is a unit that stores various types of information. The RAM 103 is also used as a temporary work storage area for the CPU 102. For example, the CPU 102 loads a program or data stored in the ROM 104 or an external storage device (not shown) into the RAM 103 and executes the program. The information processing apparatus 101 includes an external storage device (not shown) such as an HDD (Hard Disk Drive) and an SSD (Solid State Drive) in addition to the ROM 104 and the RAM 103.

  The Input / Output interface 105 is a unit that transmits data to an output device such as a display (not shown) connected to the information processing apparatus 101. The Input / Output interface 105 is a unit that receives data from an input device such as a pointing device (not shown) or a keyboard (not shown) connected to the information processing apparatus 101. Note that an output device such as a display and an input device such as a pointing device and a keyboard may be included in the information processing apparatus 101. A NIC (Network Interface Card) 106 is a unit for connecting the information processing apparatus 101 to a network. The above-described units 102 to 106 are configured to be able to transmit and receive data via the bus 107.

  In this embodiment, the data management server 110 and the image forming apparatus 111 also have the same configuration as the information processing apparatus 101. However, the image forming apparatus 111 is equipped with a FAX unit (not shown), and can exchange data with each unit via a bus (not shown).

  The FAX unit included in the image forming apparatus 111 develops the fax control language received from the information processing apparatus 101 into an image, and others via a public line (not shown) (including a wired telephone line and a mobile telephone line) or the Internet. Can be transferred to other fax machines and IP-FAX. In addition to the FAX unit, the image forming apparatus 111 includes a printing unit (not shown) and a scanner unit (not shown). The printing unit is a unit capable of printing a raster image on a recording medium. The scanner unit is a unit capable of inputting an image.

[Software Configuration (General)]
Next, the software configuration of the information processing apparatus 101 will be described with reference to FIG.
FIG. 2 is a diagram illustrating an example of a software configuration of the information processing apparatus 101.
In FIG. 2, 210 is an OS (Operating System), 211 is a FAX driver, and 200 is a client application (hereinafter referred to as a client application).

  Programs for realizing the functions of the OS 210, the FAX driver 211, and the client application 200 are stored in the ROM 104 of the information processing apparatus 101 or the like. That is, the CPU 102 loads a program from the ROM 104 or the like to the RAM 103 and executes the program, thereby realizing the functions of the apparatus and processing according to a flowchart described later. In addition, you may implement | achieve all or one part of the process concerning the function of an apparatus and the flowchart mentioned later using dedicated hardware.

[Software configuration (OS, FAX driver)]
Hereinafter, the software configuration of the OS 210 and the FAX driver 211 will be described.
The OS 210 provides known general OS functions (memory management, resource management, application management, etc.). The FAX driver 211 is one of applications installed in the OS 210.

  The FAX driver 211 provides a function of transmitting a FAX using a FAX unit (not shown) of the image forming apparatus 111. An interface (I / F) for controlling the function of the FAX driver 211 from the client application 200 is disclosed as an SDK (Software Development Kit) of the FAX driver 211. This I / F ensures the cooperative operation between the client application 200 and the FAX driver 211. Here, cooperation refers to, for example, providing a function that each has and executing processing by exchanging data and instructions.

  The client application 200 can perform control with the FAX driver 211 via the I / F. The client application 200 can use the function of the FAX driver 211 via the OS 210. The FAX driver 211 performs processing according to an instruction from the client application 200 via the SDK or the OS 210. When receiving a FAX transmission instruction from the client application 200, the FAX driver 211 operates as follows. The FAX driver 211 converts the document file designated by the FAX transmission instruction into a data format (for example, raster data) for fax transmission that can be interpreted by the image forming apparatus 111, and the image forming apparatus 111 via the network. Send to.

[Software configuration (client application)]
Hereinafter, the software configuration of the client application 200 will be described in detail.
The client application 200 includes various modules (201 to 205).

  The main control unit 201 controls the client application 200 and instructs and manages each module unit described later. The information display unit 202 performs display control for providing the user interface (UI) of the client application 200 to the user in accordance with an instruction from the main control unit 201. The storage unit 203 stores and manages various data of the client application 200. The FAX transmission unit 204 instructs the FAX driver 211 to execute FAX transmission. The job management unit 205 acquires an image file (not shown) of a FAX transmission image stored in the FAX driver 211 and FAX bibliographic information (570 in FIG. 5 to be described later), and a FAX transmission job (not shown) of the image forming apparatus 111. ) Status.

FIG. 3 is a diagram illustrating an example of a UI of the client application 200 applicable to the present embodiment.
A main UI 301 of the client application 200 is displayed on a display (not shown) connected to the information processing apparatus 101 by the information display unit 202 of the client application 200. Various operations on the main UI 301 are input from a pointing device (not shown) connected to the information processing apparatus 101, a keyboard (not shown), or the like.

  The main UI 301 has a folder tree view 302 that manages files divided into folder hierarchies, and a file view 303 that displays files in the folder. In the example shown in FIG. 3, a folder for FAX transmission is displayed in the folder tree view 302, and the folder is selected by the user. Files in the folder selected in the folder tree view 302 are displayed in the file view 303 by the information display unit 202. In this example, as shown in the file view 303, the FAX transmission folder includes files “transmission destination A.xxx” and “transmission destination B.xxx”.

  A file 304 is selected in the file view 303. In this example, “destination A.xxx” is selected. Reference numeral 305 denotes a preview, and the information display unit 202 displays a preview of the file 304 selected in the file view 303 (a page image of the selected file).

  Reference numeral 306 denotes a file property, and information on the file 304 selected in the file view 303 is displayed by the information display unit 202. The information displayed in the file property 306 is information related to the file 304 managed by the file management system, for example, the file name, type, file size, creation date, and update date / time.

  The FAX transmission button 307 is a button for performing a FAX transmission process that is one of the functions of the client application 200. By pressing the FAX transmission button 307 while a file is selected in the file view 303, FAX transmission processing can be performed. Alternatively, FAX transmission processing can be performed by dragging and dropping a file displayed in the file view 303 with respect to the FAX transmission button 307. In FIG. 3, since the file 304 is selected in the file view 303, when the FAX transmission button 307 is pressed, the file 304 is FAX-transmitted.

  Reference numeral 308 denotes a context menu. When the mouse cursor is moved to the FAX transmission button 307, available operations are displayed. In this embodiment, the context menu 308 of the FAX transmission button 307 includes “transmission” and “display transmission history”. By selecting “Send” from the context menu 308, the file selected in the file view 303 (for example, 304) can be faxed. When “display transmission history” is selected from the context menu 308, the information display unit 202 displays a transmission history summary 700 shown in FIG.

FIG. 4 is a diagram illustrating an example of a FAX transmission UI of the client application 200 according to the first embodiment.
In FIG. 4, reference numeral 401 denotes a FAX transmission UI according to the first embodiment, which is displayed on a display (not shown) connected to the information processing apparatus 101 by display control of the information display unit 202. Various operations on the FAX transmission UI 401 are input from a pointing device (not shown) connected to the information processing apparatus 101, a keyboard (not shown), or the like.

  The FAX transmission UI 401 is displayed by selecting a file in the file view 303 and pressing the FAX transmission button 307, selecting “SEND” from the context menu 308, or dropping the file on the FAX transmission button 307. . Further, the FAX transmission UI 401 is also displayed in the FAX retransmission flow process described later.

  A FAX transmission UI 401 corresponds to a UI example when the file 304 is to be FAX-transmitted. The FAX transmission UI 401 has a transmission destination address 402. The transmission destination address 402 is information used as a setting value at the time of FAX transmission, and displays a FAX destination number (for example, a telephone number) and a destination name. Although not shown in the present embodiment, there may be other types of FAX lines.

  An address addition button 403 is a button for newly adding FAX destination information to the transmission destination address 402. In the case of performing broadcast transmission in which one file is sent to a plurality of destinations, a plurality of pieces of destination information can be added to the destination address 402. When the add address button 403 is pressed, the information display unit 202 displays a destination addition screen (not shown) so that the destination information to be added to the transmission destination address 402 can be edited. An address deletion button 404 is a button for deleting the destination information added to the transmission destination address 402.

  The transmission button 405 is a button for executing FAX transmission to a destination added to the transmission destination address 402. When the transmission button 405 is pressed, the FAX transmission unit 204 performs FAX transmission. A FAX transmission instruction from the client application 200 is issued by the FAX driver 211 via the OS 210. That is, when the transmission button 405 is pressed in the state of FIG. 4, the file 304 is fax-transmitted to the three destinations displayed at the transmission destination address 402.

  A cancel button 406 is a button for canceling FAX transmission execution. When a cancel button 406 is pressed, the FAX transmission screen 401 is closed by the information display unit 202. The address edit button 408 is a button for editing the destination information added to the transmission destination address 402. When the address edit button 408 is pressed, an address edit screen (not shown) is displayed by the information display unit 202, and the destination information currently selected with the transmission destination address 402 can be edited. A cover sheet button 409 is a button for setting a cover sheet.

[Data structure (FAX transmission history list 500)]
FIG. 5 is a diagram schematically illustrating an example of FAX transmission history data.
The FAX transmission history list 500 includes one or more FAX transmission histories 501, one or more FAX transmission history summaries 550, one or more FAX bibliographic information 570, and one or more destination change information 590.

  The FAX transmission history list 500 is held as a file in the information processing apparatus 101 or an external storage device (not shown) of the data management server 110. Further, the FAX transmission history list 500 may be managed by a database in the information processing apparatus 101 or the data management server 110.

  The FAX transmission history 501 stores FAX transmission contents and transmission results. The transmission history ID 502 is an ID for identifying a FAX transmission history that is uniquely given in units of FAX transmission performed by the user. The original transmission history ID 503 stores the transmission history ID 502 of the FAX transmission history 501 used for retransmission (hereinafter referred to as the retransmission source FAX transmission history 501). The transmission job ID 504 is an ID for notifying the FAX driver 211 during FAX transmission and associating the FAX bibliographic information 570 created by the FAX driver 211 with the FAX transmission history 501.

  A document name 505 is a name of a document used for FAX transmission. A user name 506 is a name of a FAX sender. The transmission time 507 is the date and time of FAX transmission. The transmission image information 508 is information for referring to an image transmitted by FAX. More specifically, the transmission image information 508 stores at least a reference file path to the image file transmitted by FAX.

  The destination information 509 is composed of one or a plurality of individual destination information 520. The individual destination information 520 includes a destination name 521, a destination number 522, and a transmission result 523. A destination name 521 is a name of a FAX transmission destination, a destination number 522 is a FAX number, and a transmission result 523 is a transmission result of FAX transmission to the destination. The transmission result 523 includes transmission success and transmission failure. A transmission setting 510 stores settings used for FAX transmission. The settings used for FAX transmission include, for example, the presence / absence of a cover sheet.

  The FAX transmission history summary 550 stores the contents of the FAX transmission history 501 having the same ID as the original transmission history ID 503. In other words, the FAX transmission history summary 550 is a content in which the FAX transmission history 501 generated by retransmission and the retransmission FAX transmission history 501 are aggregated, and is data for displaying a transmission history summary 700 shown in FIG. is there. Since the FAX transmission history summary 550 can be generated from the FAX transmission history 501 and the destination change information 590, all or part of the data may be stored as a file or may be stored in the RAM 103.

  The original transmission history ID 551 stores the transmission history ID 502 of the FAX transmission history 501 that is the retransmission source. The latest transmission history ID 552 stores the transmission history ID 502 of the FAX transmission history 501 of the FAX that was last transmitted using the FAX transmission history 501 of the retransmission source. The summary status 553 is a transmission result obtained by collecting the FAX transmission history 501 generated by retransmission and the FAX transmission history 501 of the retransmission source. The document name 554 is the same as the document name 505. The transmission time 555 is the transmission time of the last FAX transmission using the FAX transmission history 501 of the retransmission source.

  The destination name 556 is the name of a FAX transmission destination that has been FAX-transmitted using the FAX transmission history 501 of the retransmission source, and stores the content that there are a plurality of destinations when there are a plurality of destinations. For example, when there are three destinations, contents such as “three” are stored in the destination name 556. The destination number 557 is the FAX number of the FAX transmission destination, and stores the content that there are a plurality of destinations when there are a plurality of destinations. For example, in the case of broadcast transmission, contents such as “broadcast transmission” are stored in the destination number 557.

  The destination-specific display information list 558 includes one or more destination-specific display information 559. The display information 559 by destination is composed of display information 561 by original destination which is information regarding the destination and display at the time of the first transmission, and display information 562 by retransmission destination which is information regarding the destination and display at the time of one or a plurality of retransmissions. Is done. The original destination display information 561 and the retransmission destination display information 562 store at least destination name, destination number, and transmission result information. In addition, the original destination display information 561 and the retransmission destination display information 562 may hold the transmission time, the transmission user, and the like.

  The FAX bibliographic information 570 is information regarding FAX transmission contents generated by the FAX driver 211 during FAX transmission. The transmission job ID 571 is an ID for identifying a FAX transmission job. When the transmission job ID is notified by the client application 200, the notified transmission job ID is stored in the transmission job ID 571. If the transmission job ID is not notified by the client application 200, the FAX driver 211 generates an ID and stores it in the transmission job ID 571.

  The document name 572 is the name of the document used for FAX transmission. The user name 573 is the name of the FAX sender. The transmission time 574 is the date and time of FAX transmission. The transmission image information 575 is information for referring to an image transmitted by FAX. Specifically, a reference file path to the image file transmitted by FAX is stored in at least transmission image information 575.

  The transmission setting 576 stores settings used for FAX transmission. The settings used for FAX transmission include, for example, the presence / absence of a cover sheet. In the destination information 577, a destination name 578 and a destination number 579 that have executed FAX transmission are stored in pairs.

  In the destination change information 590, when the destination is changed at the time of FAX retransmission, contents regarding the destination before the change and the destination after the change are stored. The original transmission history 591 stores a transmission history ID serving as a retransmission source. The destination information list 592 stores one or more original destination information 593 and changed destination information 594. The original destination information 593 stores individual destination information 520 that is a retransmission source at the time of retransmission. The post-change destination information 594 stores individual destination information 520 of the FAX transmission history 501 at the time of retransmission.

[FAX transmission flow]
Hereinafter, FAX transmission processing in the client application 200 of the information processing apparatus 101 will be described with reference to FIG.
FIG. 6 is a flowchart illustrating an example of FAX transmission processing in the client application 200. The processing shown in this flowchart is processing for acquiring a FAX transmission image and FAX bibliographic information generated by the FAX driver 211 and a transmission result in the image forming apparatus 111 from execution of FAX transmission in the client application 200, and storing it as a FAX transmission history. Correspond. In the present application, the processing of the client application 200 and the FAX driver 211 shown in the flowchart is realized by the CPU 102 of the information processing apparatus 101 reading and executing a computer-readable program recorded in the ROM 104 or the like. In the present application, the processing of the image forming apparatus 111 is realized by the CPU 102 of the image forming apparatus 111 reading and executing a program recorded in a ROM 104 or the like so as to be readable by a computer.

  The FAX transmission in the client application 200 is started when the user selects a file on the file view 303 and executes a FAX transmission operation in which the FAX transmission button 307 is pressed and transmission is set by the FAX transmission UI 401 and the transmission button 405 is pressed. The When receiving a FAX transmission operation by the user, the main control unit 201 of the client application 200 executes the process of S601.

  In step S <b> 601, the main control unit 201 uses the file selected on the file view 303 as a transmission target and the transmission setting specified in the FAX transmission UI 401 as transmission instruction information to the FAX driver 211 via the FAX transmission unit 204. Instructs FAX transmission. The file currently selected on the file view 303 and the transmission setting specified by the FAX transmission UI 401 are acquired by the main control unit 201 instructing the information display unit 202. Note that the FAX transmission instruction in S601 is also executed in the FAX transmission instruction in S804 in FIG.

  In step S <b> 602, when the FAX driver 211 receives a FAX transmission instruction from the client application 200, the processing proceeds to step S <b> 603. In step S <b> 603, the FAX driver 211 generates FAX transmission instruction information for executing FAX transmission by the image forming apparatus 111 based on the received FAX transmission instruction information. Specifically, the designated FAX transmission target file is converted into data such as raster data that can be processed by the image forming apparatus 111, and the designated transmission setting can be interpreted and executed by the image forming apparatus 111. To generate FAX transmission instruction information.

  In step S <b> 604, the FAX driver 211 transmits the FAX transmission instruction information generated in step S <b> 603 to the image forming apparatus 111 via the network. In step S <b> 605, the FAX driver 211 stores the FAX transmission image transmitted to the image forming apparatus 111. Specifically, the converted image data is stored as a file of a general image storage format such as TIFF (Tagged Image File Format). Further, the FAX driver 211 stores the transmission instruction information as FAX bibliographic information 570. The FAX bibliographic information 570 is stored in a general structured text file format such as XML (Extensible Markup Language).

  In step S606, when the image forming apparatus 111 receives a FAX transmission instruction, the process proceeds to step S607. In step S <b> 607, the image forming apparatus 111 executes FAX transmission by transferring the received FAX transmission instruction information to another FAX apparatus or IP-FAX via a public line (not illustrated) or the Internet.

  In step S <b> 608, the client application 200 detects saving of the FAX transmission image by the FAX driver 211 (saving in step S <b> 605). The detection of saving of a FAX transmission image can be realized when the job management unit 205 receives a notification of completion of saving of a FAX transmission image from the FAX driver 211. Alternatively, it can be realized by the job management unit 205 monitoring file generation of the FAX transmission image storage destination of the FAX driver 211. When the job management unit 205 of the client application 200 detects saving of the FAX transmission image, the job management unit 205 notifies the main control unit 201.

  In step S609, the main control unit 201 of the client application 200 acquires the FAX transmission image and FAX bibliographic information detected in step S608. Specifically, the FAX transmission image and the FAX bibliographic information 570 file are copied to a predetermined location managed by the client application 200, the FAX bibliographic information 570 is read, the FAX transmission history 501 is generated, and stored in the storage unit 203. . The FAX transmission history 501 is stored in the information processing apparatus 101 and the data management server 110. When the FAX transmission history 501 is stored in the data management server 110, the FAX transmission history can be shared by a plurality of users, and the history can be viewed and retransmitted.

  In step S610, the main control unit 201 of the client application 200 refers to the transmission job ID defined in the FAX bibliographic information read in step S609. The transmission job ID indicates an ID that uniquely identifies a transmission instruction (transmission job) executed by the FAX driver 211. By making an inquiry to the image forming apparatus 111 using the transmission job ID as a key, information on a transmission job that matches the key can be acquired.

  In step S <b> 611, the main control unit 201 of the client application 200 instructs the job management unit 205, specifies the transmission job ID referred to in step S <b> 610, and transmits a transmission job status acquisition request to the image forming apparatus 111. To do.

  When the image forming apparatus 111 receives a transmission job acquisition request from the client application 200 (S612), the image forming apparatus 111 checks the status of the FAX transmission job that matches the designated transmission job ID in S613. The state of the FAX transmission job indicates a state during transmission such as image data expansion processing or a call to the other party, or a completion state after completion of job processing such as transmission completion or transmission failure. The status of the transmission job is confirmed by referring to the processing state on the memory in the image forming apparatus 111 and FAX transmission log information saved on an external storage device (not shown). In step S <b> 614, the image forming apparatus 111 transmits the state of the transmission job confirmed in step S <b> 613 to the requesting information processing apparatus 101.

  When the job management unit 205 of the client application 200 of the information processing apparatus 101 receives a job status response from the image forming apparatus 111 (S615), it notifies the main control unit 201 of the response. In step S616, the main control unit 201 of the client application 200 confirms the status of the received job, and determines whether the job status is a transmission completed status. If the main control unit 201 determines that the job is being processed (ie, the transmission has not been completed) (No in S616), the main control unit 201 transitions to the process of S611 after a predetermined time has elapsed, and then restarts the job. The image forming apparatus 111 is requested to acquire the status of Note that the job management unit 205 also determines Yes in S616 when information indicating that the image forming apparatus has identified transmission failure by repeating transmission failure is received in S615.

  On the other hand, when it is determined in S616 that the job state is the transmission completion state (Yes in S616), the main control unit 201 shifts the process to S617. In step S <b> 617, the main control unit 201 of the client application 200 instructs the storage unit 203 to store in the transmission result 523 of the FAX transmission history 501 that the job is complete. If the FAX transmission instruction in S601 is a retransmission instruction (that is, a FAX transmission instruction in S804 in FIG. 8 described later), the transmission history ID 502 of the retransmission source is specified in the FAX transmission instruction. In this case, the transmission history ID 502 of the designated retransmission source is set to the original transmission history ID 503 of the FAX transmission history 501, thereby associating the retransmitted FAX transmission history 501 with the original FAX transmission history 501.

  Although not shown, after the processing of S617, the main control unit 201 of the client application 200 generates a FAX transmission history summary 550 and instructs the storage unit 203 to store it. When the FAX transmission instruction in S601 is a retransmission instruction and the destination is changed and transmitted, the main control unit 201 adds the changed destination to the destination change information 590 (when the destination change information 590 does not exist). And instruct the storage unit 203 to save. The FAX transmission history summary 550 may be created when the FAX transmission history is displayed as follows.

[Display example of FAX transmission history]
FIG. 7 is a diagram illustrating an example of a UI for displaying a FAX transmission history list and related data contents by the client application 200.

  The transmission history summary 700 is displayed when “display transmission history” in the context menu 308 of the main UI 301 of the client application 200 shown in FIG. 3 is pressed. The UI shown in FIG. 7 is displayed on a display (not shown) connected to the information processing apparatus 101 by display control of the information display unit 202. Further, various operations on the UI shown in FIG. 7 are input from a pointing device (not shown) connected to the information processing apparatus 101, a keyboard (not shown), or the like.

  Each transmission job history 701 displayed in the transmission history summary 700 displays the contents and status of FAX transmission displayed in units of user transmission processing. When broadcast transmission or the like is performed, the transmission job history 701 is displayed as one transmission job history. In this embodiment, the transmission status (situation), document name, transmission time, destination name, fax number, and sender information are displayed as the transmission job history 701. That is, the transmission history summary 700 can display the transmission history of a FAX job including a plurality of destinations.

  The transmission job history 701 is displayed based on the transmission summary 720. The transmission summary 720 is an example of a FAX transmission history summary 550. For example, the “status” of the transmission job history 701 is displayed based on the “summary status” of the transmission summary 720, and “NG” is displayed based on the data “NG” indicating transmission failure.

  A context menu 750 is displayed when the transmission job history 701 is selected in the transmission history summary 700. When the context menu 750 is pressed, the client application 200 executes a FAX retransmission process using the transmission job history 701 selected in the transmission history summary 700. The transmission job history 701 can be selected by pressing any transmission job history 701 in the transmission history summary 700, for example.

  The transmission history details 710 is an example of a UI that displays the transmission status and transmission contents for each destination of the transmission job history 701. For example, the transmission history details 710 are displayed by instructing (for example, double-clicking) one of the transmission job histories 701 in the transmission history summary 700. In this embodiment, the transmission job history 701 displays the latest transmission status and transmission contents for each destination. Note that by changing the “history to be displayed”, it is possible to display the transmission status and transmission contents at the time of initial transmission, each retransmission, and the like.

  The transmission history details 710 are displayed based on the transmission history 740. The transmission history 740 is an example of a FAX transmission history 501. For example, in the transmission history details 710, the “status” of the destination name “Tom” is displayed as “OK” based on the transmission result “OK” indicating that the destination name of the transmission history 740 is “Tom”. ing.

[FAX retransmission flow]
Hereinafter, FAX retransmission processing in the client application 200 of the information processing apparatus 101 will be described with reference to FIG.
FIG. 8 is a flowchart illustrating an example of FAX retransmission processing in the client application 200 according to the first embodiment. The processing in this flowchart corresponds to the FAX resending process executed by the client application 200 when the user selects the sending job history 701 in the sending history summary 700 and presses the “FAX resending” button in the context menu 750.

  When receiving a retransmission instruction from the user, in step S <b> 801, the main control unit 201 of the client application 200 reads from the storage unit 203 a FAX transmission history 501 corresponding to the transmission job history 701 selected by the user in the transmission history summary 700. Specifically, the main control unit 201 refers to the FAX transmission history 501 via the storage unit 203 and acquires transmission image information 508, destination information 509, and transmission setting 510. Further, the main control unit 201 acquires a transmission result 523 for each individual destination information 520 from the destination information 509 of the read FAX transmission history 501.

  In the example of the transmission history 740 illustrated in FIG. 7, there are three pieces of individual destination information 520. In the first example, the destination number 522 is “111”, and the transmission result 523 is “OK”. In the second example, the destination number 522 is “222”, and the transmission result 523 is “NG”. In the third example, the destination number 522 is “333” and the transmission result 523 is “NG”.

  In step S <b> 802, the main control unit 201 determines whether there is “NG” in the transmission result 523 of the individual destination information 520 read in step S <b> 801. If there is at least one “NG” in the transmission result 523, the main control unit 201 determines that there is NG (Yes in S802) and advances the process to S803. On the other hand, if there is no “NG” in the transmission result 523, the main control unit 201 determines that there is no NG (determined No in S802), and proceeds to S805.

  In step S803, the main control unit 201 sets the destination number 522 in which the transmission result 523 is “NG” as the transmission instruction information in the transmission destination address, and the process proceeds to step S804. In the case of the transmission history 740, the destination number 522 is set to “222” and the destination number 522 is set to “333” as the destination address (destination number).

  In this case, in step S804, the main control unit 201 performs FAX transmission to the FAX transmission unit 204 using the transmission image information 508 read in step S801, the transmission setting 510, and the destination address (destination number) set in step S803 as transmission instruction information. Instruct. Accordingly, the FAX transmission unit 204 instructs the FAX driver 211 to perform FAX transmission in S601 of FIG. In this transmission instruction, the transmission history ID 502 of the FAX transmission history 501 that is the current transmission target is further specified in the FAX transmission instruction. The transmission history ID 502 specified here is set to the original transmission history ID 503 of the FAX transmission history 501 generated at the time of retransmission, and the retransmitted FAX transmission history 501 and the original FAX transmission history 501 are associated with each other.

  In step S <b> 805, the main control unit 201 acquires the destination number 522 of the individual destination information 520 for each destination from the destination information 509 read in step S <b> 801, and adds the destination number 522 to the transmission destination address 402 of the FAX transmission UI 401. In step S <b> 806, the main control unit 201 instructs the information display unit 202 to display a FAX transmission UI 401. That is, using the example of FIG. 7, in the example of the transmission history 740, there are three pieces of individual destination information 520, but if transmission is successful in all three cases, the transmission destination of the FAX transmission UI 401 displayed in S806. The address 402 displays the destinations for three people who have been successfully transmitted.

  Next, when it is determined in S807 that the transmission button 405 has been pressed by the user (Yes in S807), the main control unit 201 advances the process to S804. In this case, in step S804, the main control unit 201 instructs the FAX transmission unit 204 to perform FAX transmission using the transmission image information 508, the transmission setting 510, and the destination number set in the FAX transmission UI 401 read in step S801 as transmission instruction information. Accordingly, the FAX transmission unit 204 instructs the FAX driver 211 to perform FAX transmission in S601 of FIG. In this transmission instruction, the transmission history ID 502 of the FAX transmission history 501 that is the current transmission target is further specified in the FAX transmission instruction. The transmission history ID 502 specified here is set to the original transmission history ID 503 of the FAX transmission history 501 generated at the time of retransmission, and the retransmitted FAX transmission history 501 and the original FAX transmission history 501 are associated with each other.

  On the other hand, when it is determined in S807 that the user has detected that the cancel button 406 has been pressed (No in S807), the main control unit 201 closes the FAX transmission screen 401.

  As described above, the transmission result 523 for each individual destination information 520 is acquired from the destination information 509 of the FAX transmission history 501 (S801), and it is determined whether each transmission result 523 has “NG” (S802). Further, if “NG” is included in the transmission result 523, the destination number “NG” is set in the transmission instruction information (S803), and FAX transmission is executed only to the destination whose transmission result 523 is “NG” (S804). In other words, an error destination is selected as a retransmission target, while a destination that does not cause an error is not selected as a retransmission target. As described above, by performing FAX transmission only to a destination whose transmission result is “NG”, the user can easily retransmit the FAX to only the destination having an error from the FAX history.

  In the first embodiment, when there is a destination whose transmission result is “NG”, the FAX transmission is performed only for the destination whose transmission result is “NG” without displaying the FAX transmission UI. In the second embodiment, a configuration in which a FAX transmission UI is displayed even when there is a destination whose transmission result is “NG” will be described. In the second embodiment, the same components as those in the first embodiment are denoted by the same reference numerals, and the description thereof is omitted as appropriate.

FIG. 9 is a diagram illustrating an example of a FAX transmission UI of the client application 200 according to the second embodiment. In addition, the same code | symbol is attached | subjected to the same thing as FIG.
In FIG. 9, reference numeral 901 denotes a FAX transmission UI according to the second embodiment, which is displayed on a display (not shown) connected to the information processing apparatus 101 by the information display unit 202. Various operations on the FAX transmission UI 901 are input from a pointing device (not shown) connected to the information processing apparatus 101, a keyboard (not shown), or the like.

  The FAX transmission UI 901 is displayed by selecting a file in the file view 303 and pressing the FAX transmission button 307, selecting “SEND” from the context menu 308, or dropping a file on the FAX transmission button 307. . Furthermore, the FAX transmission UI 901 is also displayed in the processing of the FAX retransmission flow 2 described later. Details of the displayed information will be described later with reference to FIG.

  The address book selection list 902 can acquire information from the user's address book stored in an external storage device (not shown) of the information processing apparatus 101 and list it. When an arbitrary address book is selected from the listed address book, the information display unit 202 lists destination information registered in the address book in a destination address candidate list 903. An add button 904 is a button for selecting destination information listed in the destination address candidate list 903 and newly adding an address to the destination address 402.

[FAX retransmission flow 2]
Hereinafter, the second FAX retransmission process in the client application 200 of the information processing apparatus 101 will be described with reference to FIG.
FIG. 10 is a flowchart illustrating an example of a FAX retransmission process in the client application 200 according to the second embodiment. The processing in this flowchart corresponds to the FAX resending process executed by the client application 200 when the user selects the sending job history 701 in the sending history summary 700 and presses the “FAX resending” button in the context menu 750. In addition, the same step number is attached | subjected to the step same as FIG.

  Upon receiving the retransmission instruction from the user and completing the process of S801, the main control unit 201 performs control so that the processes of S1001 to S1003 are repeated for the number of pieces of the individual destination information 520 of the destination information 509 acquired in S801. In the example of the transmission history 740, the process of the destination number “111”, the destination number “222”, and the destination number “333” is repeatedly executed.

  First, in S1001, the main control unit 201 determines whether or not the transmission result 523 of the current individual destination information 520 is NG. If the transmission result 523 of the individual destination information 520 is determined to be “NG” (Yes in S1001), the main control unit 201 shifts the process to S1002. On the other hand, when the transmission result 523 of the individual destination information 520 is determined to be “OK” (No in S1001), the main control unit 201 moves the process to S1003.

  In step S <b> 1002, the main control unit 201 adds the destination number 522 whose transmission result 523 is “NG” to the transmission destination address 402 of the FAX transmission UI 901 illustrated in FIG. 9. In step S <b> 1003, the main control unit 201 adds a destination number 522 whose transmission result 523 is “OK” to the transmission destination address candidate list 903 of the FAX transmission UI 901.

  When the process of S1002 or S1003 is completed, the main control unit 201 shifts the process to the next individual destination information 520. Note that when the processing of S1001 to S1003 is completed for all the individual destination information 520, the main control unit 201 shifts the processing to S1004. That is, the destination in error is selected as a retransmission target, and the destination is displayed at the transmission destination address 402 as the retransmission target. On the other hand, destinations that did not cause an error are not selected as retransmission targets, but are displayed on the destination address candidate list 903 as candidates that can be added to retransmission targets, and input of retransmission instructions from the user is accepted.

  In step S <b> 1004, the main control unit 201 instructs the information display unit 202 to display a FAX transmission UI 901. A display example of the FAX transmission UI 901 in this state is shown as 1101 in FIG.

FIG. 11 is a diagram illustrating a display example at the time of FAX retransmission of the FAX transmission UI 901 illustrated in FIG. 9.
A FAX transmission UI 1101 corresponds to a display example of the FAX transmission UI 901 when the processing of S1001 to S1004 in FIG. 10 is performed based on the transmission history 740. The destination address candidate list 1102 corresponds to a display example in which a destination number “111” is added to the destination address candidate list 903. The transmission destination address 1103 corresponds to a display example in which a destination number “222” and a destination number “333” are added to the transmission destination address 402. When the FAX transmission UI 901 is displayed in S1004 of FIG. 10, the destination name candidate list 903 and the transmission destination address 402 of the FAX transmission UI 901 include a destination name, a fax number, and a transmission result as 1102, 1103, respectively. Is displayed.

  Since S807 and S804 are the same as those in FIG. As described above, the main control unit 201 according to the second embodiment determines whether “NG” is included in the transmission result 523 (S1001). If the transmission result 523 is “NG”, the destination number 522 is set to the transmission destination address 402 (S1002). On the other hand, if the transmission result 523 is “OK”, the destination number 522 is set in the transmission destination address candidate list 903 (S1003). Then, a FAX transmission UI 901 is displayed as a confirmation screen, and an instruction for FAX transmission is accepted. According to the second embodiment, such a process allows the user to easily retransmit a FAX only to a destination that has an error from the FAX history. At this time, the user can also confirm the destination to be retransmitted using the FAX transmission UI. Furthermore, the user can easily retransmit a destination that has already been successfully transmitted by selecting it from a destination address candidate list as necessary.

  In the third embodiment, an embodiment considering an outside line number will be described. In the third embodiment, the same components as those in the first and second embodiments are denoted by the same reference numerals, and the description thereof is omitted as appropriate.

FIG. 12 is a diagram illustrating an example of a FAX transmission UI of the client application 200 according to the third embodiment. In addition, the same code | symbol is attached | subjected to the same thing as FIG. 4, FIG.
In FIG. 12, reference numeral 1201 denotes a FAX transmission UI according to the third embodiment, which is displayed on a display (not shown) connected to the information processing apparatus 101 by the information display unit 202. Various operations on the FAX transmission UI 1201 are input from a pointing device (not shown) connected to the information processing apparatus 101, a keyboard (not shown), or the like.

  The FAX transmission UI 1201 is displayed by selecting a file in the file view 303 and pressing the FAX transmission button 307, selecting “SEND” from the context menu 308, or dropping a file on the FAX transmission button 307. . Further, the FAX transmission UI 1201 is also displayed in processing of a FAX retransmission flow 3 described later.

  The external line number designation check box 1202 is a check box for checking when an external line number is designated. If the outside line number designation check box 1202 is set to True (checked), the information display unit 202 enables the outside line number input text box 1203, and the outside line number (1203) can be input. When an external line number is designated in the external line number input text box 1203 and a FAX is transmitted, the main control unit 201 performs control for transmitting the FAX by setting the external line number (1203) at the head of the number set as the transmission destination address by the user. I do.

  The FAX transmission history 1204 is the FAX transmission history of the third embodiment, and the same components as those in the FAX transmission history 501 shown in FIG. The transmission setting 510 of the FAX transmission history 1204 of the third embodiment includes an outside line number designation 1205 and an outside line number 1206. In the external line number designation 1205, “True” remains in the history of the transmission setting 510 when the external line number designation check box 1202 is checked, and “False” otherwise remains. In the outside line number 1206, the outside line number designated in the outside line number input text box 1203 is recorded.

  The transmission history 1207 corresponds to an example of a FAX transmission history 1204 when a check is added to the outside line number designation check box 1202 and “0” is designated as the outside line number 1203.

[FAX retransmission flow 3]
Hereinafter, the third FAX retransmission process in the client application 200 of the information processing apparatus 101 will be described with reference to FIG.
FIG. 13 is a flowchart illustrating an example of a FAX retransmission process in the client application 200 according to the third embodiment. The processing in this flowchart corresponds to the FAX resending process executed by the client application 200 when the user selects the sending job history 701 in the sending history summary 700 and presses the “FAX resending” button in the context menu 750. In addition, the same step number is attached | subjected to the step same as FIG. 8, FIG.

  Upon receiving the retransmission instruction from the user and completing the process of S801, the main control unit 201 shifts the process to S1301. In step S1301, the main control unit 201 acquires the external line number specification 1205 and the external line number 1206 from the transmission setting 510 acquired in step S801, and determines whether or not the external line number specification 1205 is “True”. If it is determined that the outside line number designation 1205 is “False”, that is, no outside line number is designated (No in S1301), the main control unit 201 advances the processing to the loop of S1001 to S1003. In addition, since the process after S1001 is the same as FIG. 10, description is abbreviate | omitted.

  On the other hand, when it is determined that the outside line number designation 1205 is “True”, that is, the outside line number is designated (Yes in S1301), the main control unit 201 advances the process to S1302.

  In step S1302, the main control unit 201 removes the external line number 1206 from the destination number 522 acquired in step S801. Here, by removing the external line number, the destination from which the external line number has been removed in S1002 and S1003 can be set in the transmission destination address candidate list 903 and the transmission destination address 402 of the FAX transmission UI 1201.

  In step S <b> 1303, the main control unit 201 sets a check in the outside line number designation check box 1202. Next, in S1304, the main control unit 201 sets the external line number stored in the external line number 1206 of the transmission setting 510 in the external line number input text box 1203, and advances the processing to the loop of S1001 to S1003. An example of a FAX transmission UI 1201 in a state where the processes of S1302 to S1304 are executed is shown as 1401 in FIG.

FIG. 14 is a diagram illustrating a display example at the time of FAX retransmission of the FAX transmission UI 1201 illustrated in FIG.
The FAX transmission UI 1401 corresponds to a display example of the FAX transmission UI 1201 when the retransmission processing (S801 to S1004) is performed based on the transmission history 1207. The destination address candidate list 1402 corresponds to a display example in which the external number “0” is removed from the destination number “0111” and added to the destination address candidate list 903. The transmission destination address 1403 corresponds to a display example in which the destination number “0222” is added to the transmission destination address 402 and the external number “0” is removed from the destination number “0333”. In addition, 1404 and 1405 are examples in which the external line number designation check box 1202 and the external line number (1203) are set in the processing of S1303 and S1304 in FIG.

  As described above, the main control unit 201 according to the third embodiment determines whether or not the external line number designation 1205 is designated (S1301), and if designated, removes and sets the external line number 1206 from the destination number 522. . Conventionally, when a destination obtained from the transmission history and a destination newly added from the address book are mixed, there is a possibility that an address with an external line number added and an address not added are mixed. However, according to the third embodiment, the destination read from the transmission history 1207 and the destination read from the address book can be handled in a unified manner even when an external line number is added for transmission. Further, since the external line number designation check box 1202 and the external line number (1203) are automatically set based on the transmission history 1207, it is not necessary for the user to set these again. By such processing, the user can easily and appropriately perform FAX retransmission from the FAX history.

  In the fourth embodiment, a description will be given of an embodiment in which a retransmission target is selected in consideration of whether an error that has occurred during FAX transmission can be retransmitted. In the fourth embodiment, the same components as those in the first, second, and third embodiments are denoted by the same reference numerals, and the description thereof is omitted as appropriate.

FIG. 15 is a diagram illustrating an example of the FAX transmission history, the transmission history, and the error correspondence table according to the fourth embodiment. The same reference numerals are given to the same components as the FAX transmission history 501 illustrated in FIG. .
A FAX transmission history 1501 is a FAX transmission history when the cause of an error during FAX transmission is also saved. The error number 1503 is an error number that occurred during transmission. If an error occurs in the FAX driver 211, the client application 200 acquires the error number 1503 from the FAX driver 211 (S608 in FIG. 6) and stores it (S609). If an error has occurred in the image forming apparatus 111, the client application 200 obtains the data when making an inquiry to the image forming apparatus 111 (S615) and stores it (S616).
A transmission history 1502 corresponds to an example of a FAX transmission history 1501.

  The error correspondence table 1504 is a correspondence table for managing error causes and retransmittable errors for each error number.

  The error number 1505 is an identifier for identifying an error. The error cause 1506 represents the cause of the error. When the “transmission result” shown in the destination address candidate list 1702 and the destination address 1703 of the FAX transmission UI 1701 in FIG. 17 to be described later is “NG”, these “ Displayed in "Transmission cause". The retransmittable error 1507 indicates whether or not the corresponding error can be retransmitted. An error in which the retransmittable error 1507 is “Yes” indicates that the error is defined as a retransmittable error. On the other hand, an error whose error 1507 that can be retransmitted is “No” indicates that an error that cannot be retransmitted is defined.

  As described above, the error correspondence table 1504 stores error correspondence information in which an error that can be retransmitted or an error that cannot be retransmitted is associated with each error number (that is, for each error type). The error correspondence table 1504 is stored in the external storage device (not shown) of the information processing apparatus 101 or the data management server 110 and can be referred to from the client application 200.

Hereinafter, the fourth FAX retransmission process in the client application 200 of the information processing apparatus 101 will be described with reference to FIG.
FIG. 16 is a flowchart illustrating an example of a FAX retransmission process in the client application 200 according to the fourth embodiment. The processing in this flowchart corresponds to the FAX resending process executed by the client application 200 when the user selects the sending job history 701 in the sending history summary 700 and presses the “FAX resending” button in the context menu 750. In addition, the same step number is attached | subjected to the step same as FIG. 8, FIG.

  In S802, when it is determined that “NG” exists in the transmission result 523 of the individual destination information 520 read in S801 (Yes in S802), the main control unit 201 advances the process to S1601. In step S1601, the main control unit 201 reads the error number 1503 from the destination information 509 acquired in step S801, and determines whether the transmission result of each individual destination information is an error that can be retransmitted. When all transmission results are defined as errors that can be retransmitted as “NG” errors (“Yes” in 1507 of the error correspondence table 1504 in FIG. 15) (in the case of Yes in S1601), the main control unit 201 Shifts the processing to S803. In this case, the main control unit 201 retransmits the FAX without displaying the FAX transmission UI (S803, S804).

  On the other hand, if it is defined as an error that cannot be retransmitted even if one error is “NG” as the transmission result (“No” in 1507 of the error correspondence table 1504 in FIG. 15) (in the case of No in S1601), the main control The unit 201 shifts the processing to the loop of S1001 to 1003.

  In step S1602, the main control unit 201 determines whether the current individual destination information 520 (transmission result 523 is NG) is an error that can be retransmitted. If it is determined that the current individual destination information 520 (transmission result 523 is NG) is an error that can be retransmitted (Yes in S1602), the main control unit 201 shifts the process to S1002. On the other hand, when it is determined that the current individual destination information 520 (transmission result 523 is NG) is an error that cannot be retransmitted (No in S1602), the main control unit 201 shifts the process to S1003. That is, control is performed so that only a destination corresponding to an error that can be retransmitted is added to the transmission destination address 402 and another destination is added to the transmission destination address candidate list 903.

  If it is determined in S802 that there is no “NG” in the transmission result 523 of the individual destination information 520 read in S801 (No in S802), the main control unit 201 advances the process to S1603. In step S1603, the main control unit 201 adds all the destination information read in step S801 to the transmission destination address candidate list 903, and shifts the processing to step S1004.

  In step S <b> 1004, the main control unit 201 instructs the information display unit 202 to display a FAX transmission UI 901. An example of the FAX transmission UI 901 in this state is shown as 1701 in FIG.

FIG. 17 is a diagram illustrating a display example of the FAX transmission UI 901 at the time of FAX retransmission.
A FAX transmission UI 1701 corresponds to a display example of the FAX transmission UI 901 when retransmission processing (S801 to S1004 in FIG. 16) is performed based on the transmission history 1502. A destination address candidate list 1702 shows a display example in which a destination number “111” and a destination number “333” are added to the destination address candidate list 903. The error of the destination number “333” is “the telephone line is disconnected” and cannot be retransmitted. A transmission destination address 1703 shows a display example in which a destination number “222” is added to the transmission destination address 402. The error of the destination number “222” is “the other party is busy” and can be retransmitted. Note that when the FAX transmission UI 901 is displayed in S1004 of FIG. 17, the destination name candidate list 903 and the transmission destination address 402 of the FAX transmission UI 901 include a destination name, a fax number, a transmission result, 1702 and 1703, respectively. The cause of the error is displayed.

  As described above, the main control unit 201 according to the fourth embodiment determines whether or not an error is retransmittable (S1601 in FIG. 6), and displays a FAX transmission UI if all the NGs are retransmittable errors. If not, it is retransmitted (S803). On the other hand, if there is an error that cannot be retransmitted, only the destination corresponding to the error that can be retransmitted is added to the transmission destination address 402 (S1602). Further, a destination whose transmission result is OK and a destination corresponding to an error that cannot be retransmitted are added to the destination address candidate list 903 (S1001, S1602, and S1003). As a result, the user can easily retransmit a FAX only to a retransmittable destination from the FAX history.

  In the fifth embodiment, a configuration that considers a case where there is only one destination having a transmission result “NG” will be described. In the fifth embodiment, the same components as those in the first, second, third, and fourth embodiments are denoted by the same reference numerals, and the description thereof is omitted as appropriate.

[FAX retransmission flow 5]
Hereinafter, the fifth FAX retransmission process in the client application 200 of the information processing apparatus 101 will be described with reference to FIG.
FIG. 18 is a flowchart illustrating an example of a FAX retransmission process in the client application 200 according to the fifth embodiment. The processing in this flowchart corresponds to the FAX resending process executed by the client application 200 when the user selects the sending job history 701 in the sending history summary 700 and presses the “FAX resending” button in the context menu 750. In addition, the same step number is attached | subjected to the step same as FIG.8, FIG.10, FIG.16.

  In S802, when it is determined that “NG” is present in the transmission result 523 of the individual destination information 520 read in S801 (Yes in S802), the main control unit 201 advances the process to S1801. In step S1801, the main control unit 201 determines whether there is only one destination whose transmission result is NG among the destination information acquired in step S801. If the main control unit 201 determines that there is only one destination whose transmission result is NG (Yes in S1801), the main control unit 201 moves the process to S803. In this case, the main control unit 201 retransmits the FAX without displaying the FAX transmission UI 901 (S803, S804).

  If the main control unit 201 determines that there is not only one destination whose transmission result is NG among the destination information acquired in S801 (No in S1801), the main control unit 201 shifts the processing to the loop of S1001 to 1003. .

  As described above, the main control unit 201 according to the fifth embodiment determines whether or not there is only one destination whose transmission result is NG (S1801 in FIG. 18), and only one destination whose transmission result is NG. In this case, control is performed to retransmit the FAX without displaying the FAX transmission UI 901. On the other hand, in other cases, control is performed to add a destination whose transmission result is NG to the transmission destination address and add a destination whose transmission result is NG to the transmission destination address candidate list 903. By such control, according to the fifth embodiment, the user can easily and appropriately perform FAX retransmission from the FAX history. In particular, when there is only one destination whose transmission result is NG, the FAX can be easily retransmitted only to that destination.

Note that the information processing apparatus 101 and the image forming apparatus 111 may be one apparatus. For example, an MFP (Multifunction Peripheral) may be provided with the functions of the information processing apparatus 101 and the image forming apparatus 111.
As described above, according to each embodiment of the present invention, a user can easily and appropriately retransmit a FAX from a FAX history.

  In each of the above embodiments, FAX retransmission has been described. However, the present invention can also be applied to data transmission other than FAX. For example, the present invention can be applied to retransmission of electronic mail and other data communications. Note that fax, electronic mail, and other data communication jobs are collectively referred to as a transmission job. Therefore, the user can easily and appropriately retransmit the data only from the predetermined transmission history to the destination where an error has occurred. For example, the user can easily retransmit transmission data such as FAX and E-mail only to the destination in error from the transmission history such as FAX history and E-mail transmission history. That is, the user can easily and appropriately retransmit data from a predetermined transmission history.

It should be noted that the configuration and contents of the various data described above are not limited to this, and it goes without saying that the various data and configurations are configured according to the application and purpose.
Although one embodiment has been described above, the present invention can take an embodiment as, for example, a system, apparatus, method, program, or storage medium. Specifically, the present invention may be applied to a system composed of a plurality of devices, or may be applied to an apparatus composed of a single device.
Moreover, all the structures which combined said each Example are also contained in this invention.

(Other examples)
The present invention can also be realized by executing the following processing. That is, software (program) that realizes the functions of the above-described embodiments is supplied to a system or apparatus via a network or various storage media, and a computer (or CPU, MPU, or the like) of the system or apparatus reads the program. It is a process to be executed.
Further, the present invention may be applied to a system composed of a plurality of devices or an apparatus composed of a single device.
The present invention is not limited to the above embodiments, and various modifications (including organic combinations of the embodiments) are possible based on the spirit of the present invention, and these are excluded from the scope of the present invention. is not. That is, the present invention includes all the combinations of the above-described embodiments and modifications thereof.

DESCRIPTION OF SYMBOLS 101 Information processing apparatus 110 Data management server 111 Image forming apparatus 200 Client application 201 Main control part 211 FAX driver

Claims (9)

Display control means for displaying a transmission history of a transmission job including a plurality of destinations;
The display the selected transmission history of the transmission job is displayed by the user by the control means, and, when the instruction of retransmission is input, for each of the plurality of destinations included in the transmission history of the transmission job to which the selected Determining means for determining whether the transmission result is an error;
Retransmitting select the destination before Symbol transmission result is determined to be an error as the retransmission of the target, and that the transmission result is selected as an additional possible candidates subject to retransmission errors determined not to destination, is the selected And the selected candidate are displayed on the screen, and the selected transmission is sent to the destination displayed as the retransmission target when a transmission instruction is input by the user via the screen. Resending means for resending the transmission data corresponding to the job transmission history ;
An information processing apparatus comprising: The transmission job is to transmit data with a telephone number as a destination,
The resending unit displays the destination on the screen in a state excluding the external line number when an external line number is set for the destination included in the transmission history of the selected transmission job. The information processing apparatus according to claim 1 . The retransmission means, an external number set to the destination included in the transmission history of the selected transmission job, as external number in the case of retransmitting the transmission data, to claim 2, wherein the specifying The information processing apparatus described. For each type of error, there is a storage means for storing error correspondence information that associates an error that can be retransmitted or an error that cannot be retransmitted, and
It said retransmitting means may be a destination the transmission result is determined to be an error, for a destination that is determined to correspond to the retransmission unrecoverable error based on the error handling information is not selected for the retransmission, it The information processing apparatus according to any one of claims 1 to 3 . If the retransmission means determines that all of the destinations determined to have an error in the transmission result correspond to an error that can be retransmitted, the retransmission means displays the screen without displaying the screen and displays the destinations determined to have an error in the transmission result. The information processing apparatus according to claim 4 , wherein transmission data corresponding to a transmission history of the selected transmission job is retransmitted for all . The retransmission means, when the transmission result is determined to be an error, when the destination is determined to be an error, without displaying the screen, for the destination determined that the transmission result is an error, the selected transmission the information processing apparatus according to any one of claims 1 to 3, characterized in that that be retransmitted transmission data corresponding to the job transmission history. The transmission job, the information processing apparatus according to any one of claims 1 to 6, characterized in that a FAX transmission job. A display control step for displaying a transmission history of a transmission job including a plurality of destinations;
When the transmission history of the transmission job displayed in the display control step is selected by the user and a retransmission instruction is input, the transmission history of each of the plurality of destinations included in the transmission history of the selected transmission job is A determination step of determining whether the transmission result is an error;
The transmission result is selected for the retransmission destination it is determined error, and said transmission result selects a destination it is determined not error as additional possible candidates subject to retransmission, which is the selective retransmission And the selected candidate are displayed on the screen, and the selected transmission is sent to the destination displayed as the retransmission target when a transmission instruction is input by the user via the screen. a retransmission step of retransmitting the transmission data corresponding to the job transmission history,
An information processing apparatus control method comprising: The program for functioning a computer as each means of the information processing apparatus of any one of Claims 1 thru | or 7 .

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