JP6206892B1 - Mediation support server, mediation support system, mediation support method, and mediation support program - Google Patents

Abstract

Disclosed is a mediation support server, a mediation support system, a mediation support method, and a mediation support program that enable a person who reserves a right to easily transfer a reservation right without paying a cancellation fee. A mediation support server that manages reservation right information relating to a reservation right issued by an issuer, and that stores a reservation right information, and a communication unit that receives reservation right information desired to be transferred from an exhibitor. And a control unit 123 that determines whether or not the reservation right information is appropriate, and generates an exhibition list from the reservation right information and stores it in the storage unit 124 as a result of determining that the reservation right information is appropriate. When receiving the purchase request information of the reservation right from the purchase requester who received the distribution of the exhibition list stored in the storage unit 124, the control unit 123 transmits information based on the purchase request information to the exhibitor. Then, information for making a name change request based on the purchase request information to the issuer is generated. [Selection] Figure 1

Description

  The present invention relates to a mediation support server, a mediation support system, a mediation support method, and a mediation support program for supporting mediation for assigning a reservation right.

  With the development of IT, it is now possible to easily make reservations for aircraft and train seats using smartphones, personal digital assistants, personal computers, etc. Similarly, it is possible to make reservations for hotel rooms as well. As a result, the convenience for hotel users has improved significantly.

  Patent Literature 1 discloses a room reservation system that can receive a room reservation from a mobile phone, a personal digital assistant device, a personal computer, or the like while reliably collecting a cancellation fee when the reservation is canceled.

JP 2003-208480 A

  However, for example, when the reservation person tries to cancel the reservation for the accommodation such as the accommodation facility after approaching the accommodation date, a cancellation fee is generated even though the reservation is not made. In addition, when viewed from the accommodation facility, if the cancellation fee is less than the full amount of the accommodation fee, the revenue will be reduced by the difference, and since the reservation date is close to the accommodation date, the canceled reservation frame will be transferred to other customers. Problems such as the possibility of being unable to sell may occur.

  Therefore, in the present invention, in order to solve the above problem, a person who has reserved a right can easily trade the reservation right without paying a cancellation fee, a brokerage support server, a brokerage support system, a brokerage An object is to provide a support method and a mediation support program.

A mediation support server that manages reservation right information related to the reservation right issued by the issuer, the communication unit receiving the reservation right information desired to be transferred from the seller including information on the fee payment method, and the reservation right information A control unit that determines whether or not the reservation right information is appropriate, and generates an exhibition list from the reservation right information and stores the exhibition list in the storage unit as a result of the determination. If the purchase request information of the reservation right is received from the purchase applicant who received the distribution of the exhibition list stored in the storage unit, the payment procedure of the amount related to the reservation is made to the issuer at the time of reservation based on the reservation right information If it is determined whether the payment has been made or not, and the payment procedure has been carried out, the amount obtained by subtracting the predetermined amount from the desired sales amount included in the reservation right information for the seller If the payment procedure is not performed as a result of the determination, information to pay the amount related to the reservation to the issuer is generated and sold from the amount related to the reservation. The seller is notified of a payment request for an amount obtained by subtracting the desired amount and adding a predetermined amount to the seller . Further, information based on the purchase request information is sent to the seller, and the purchase request information is sent to the issuer. It is a mediation support server that generates information for making a name change request based on the information.

The brokerage support system manages the reservation right information related to the reservation right issued by the issuer, and the brokerage support server receives the reservation right information desired to be transferred from the exhibitor including information on the fee payment method , Reservation right information is memorized, it is determined whether the reservation right information is appropriate, and as a result of determining that it is appropriate, an exhibition list is generated from the reservation right information , memorized, and the purchase received distribution list When the request to purchase the reservation right from the applicant is received, it is determined whether or not the payment procedure for the amount related to the reservation is made to the issuer at the time of reservation based on the reservation right information. If the payment procedure has been carried out, information is generated to pay the seller an amount of the desired amount minus the predetermined amount, and the payment procedure is performed as a result of the determination. If there is not, information is generated to pay the issuer to the issuer, and payment is made by adding the prescribed amount to the amount obtained by subtracting the desired sale amount included in the reservation right information from the amount related to the reservation An intermediary support system for notifying the seller of the request, further transmitting information based on the purchase request information to the exhibitor, and generating information for making a name change request based on the purchase request information to the issuer It is.

Also, a mediation support method for managing reservation right information related to a reservation right issued by an issuer, wherein the mediation support server receives reservation right information desired to be transferred from an exhibitor including information related to a fee payment method. A step of storing the reservation right information; a step of determining whether the reservation right information is appropriate; and a step of generating and storing an exhibition list from the reservation right information as a result of being determined to be appropriate; If you received the purchase request information of the reservation right from the purchase requester who received the distribution list, whether or not payment procedure for the amount related to the reservation has been made to the issuer at the time of reservation based on the reservation right information and the step of determining a result of the determination step of payment, if the payment procedure is being carried out, sales are included in the reservation right information to the exhibitor And generating information for payment of the amount obtained by subtracting a predetermined amount from Nozomu amount, the result of the determination step of payment, if the payment is not performed, the payment amount according to the reservation with respect to the issuer To generate information for the purchase, notify the seller of a payment request for an amount obtained by subtracting the desired sales amount from the amount related to the reservation, and the purchase amount to the seller. Transmitting information based on the information, and generating information for making a name change request based on the purchase request information to the issuer.

A brokerage support program for managing reservation right information relating to the reservation right issued by the issuer, the step of receiving the reservation right information desired to be transferred from the seller including information on the fee payment method; A step of determining whether the reservation right information is appropriate, a step of generating and storing an exhibition list from the reservation right information as a result of the determination that the reservation right information is appropriate, and distribution of the exhibition list. A step of determining whether or not the payment procedure for the amount related to the reservation is made to the issuer at the time of the reservation based on the reservation right information when receiving the purchase right purchase request information from the received purchase requester; , as a result of the determination step of payment, if the payment procedure is being performed, from the sales amount of money of choice included in the reservation right information to the exhibitor And generating information for payment of the amount obtained by subtracting a constant amount, the result of the determination step of payment, if the payment is not performed, in order to perform the payment of the amount of the reserved for issuers Information is generated, and the seller is notified of a payment request for an amount obtained by subtracting the desired sales amount from the amount related to the reservation plus the predetermined amount, and further based on the purchase request information for the seller. This is a mediation support program for transmitting information and causing an electronic computer to execute a step of generating information for making a name change request based on purchase request information to an issuer.

The brokerage support server is connected to a management server for managing the reservation right information issued by the issuer via the network, and manages the reservation right information that the seller wishes to transfer including information on the fee payment method , A communication unit that receives reservation right information that is desired to be transferred from the management server, a storage unit that stores reservation right information that is desired to be transferred, and an exhibition list that is generated from the reservation right information that is desired to be transferred are stored in the storage unit. A control unit, and when the control unit receives the purchase request information of the reservation right from the purchase applicant who received the distribution of the exhibition list stored in the storage unit, to the issuer at the time of reservation based on the reservation right information It is determined whether or not the payment procedure for the amount related to the reservation has been made. If the payment procedure has been made as a result of the determination, it is included in the reservation right information for the seller. If the payment procedure is not performed as a result of the determination, the information to make payment for the amount of money that you want to subtract the predetermined amount from the desired sales amount will be paid to the issuer An intermediary that generates information, notifies the seller of a payment request for an amount obtained by subtracting the desired sales amount from the amount associated with the reservation, and sends the name information of the purchase requester to the management server It is a support server.

  According to the above-described mediation support server, mediation support system, mediation support method, and mediation support program, it is possible for a person who has reserved a right to easily trade the reservation right without paying a cancellation fee. .

It is a schematic block diagram which shows the structure of the mediation assistance system which concerns on 1st to 4th embodiment. It is a flowchart for demonstrating operation | movement of the mediation assistance system which concerns on 1st Embodiment. It is a figure for demonstrating the exhibition list which concerns on embodiment of this invention. It is a flowchart for demonstrating operation | movement of the mediation assistance system which concerns on 2nd Embodiment. It is a flowchart for demonstrating operation | movement of the mediation assistance system which concerns on 3rd Embodiment. It is a flowchart for demonstrating operation | movement of the mediation assistance system which concerns on 4th Embodiment. It is a flowchart for demonstrating operation | movement of the mediation assistance system which concerns on 5th Embodiment. It is a schematic block diagram which shows the structure of the mediation assistance system which concerns on 6th Embodiment. It is a flowchart for demonstrating operation | movement of the mediation assistance system which concerns on 6th Embodiment. It is a figure for demonstrating the display state of the terminal device which concerns on 7th Embodiment. It is a schematic block diagram which shows the structure of the computer which concerns on embodiment.

  Hereinafter, embodiments of the present invention will be described. In addition, this embodiment demonstrated below does not unduly limit the content of this invention described in the claim. In addition, all the configurations described in the present embodiment are not necessarily essential configuration requirements of the present invention.

  Hereinafter, the embodiment of the present invention describes, as an example, the sale and purchase of accommodation reservation rights (reservation rights) issued by accommodation facilities such as hotels and inns. However, the present invention is not limited to the right to reserve accommodation at the accommodation facility, but to the right of boarding reservation for airplanes and the right to participate in tours and activities, as long as the right of reservation rights and name information are linked. Can also be applied.

  There are various methods for paying the reservation fee and the accommodation fee for the accommodation facility (fee payment method). The various methods differ depending on the accommodation facility, and can be roughly divided into whether payment procedures are performed or not performed at the time of reservation. The payment procedure means that the accommodation facility etc. secures the credit card credit limit equivalent to the accommodation fee by registering the credit card number with the accommodation facility etc., and the actual payment withdrawal etc. is completed It does not matter. If the payment procedure has not been carried out, the broker will also pay the accommodation fee to the accommodation facility (bank transfer etc.), and the person who stays at the accommodation facility will pay the accommodation fee at the accommodation facility. It is divided when paying. It is also possible to select whether or not to purchase a reservation right between the exhibitor and the brokerage company. The embodiments of the present invention can take various forms depending on the type of fee payment method, and will be described in the first to sixth embodiments. In addition, each embodiment does not need to be implemented independently, and may be implemented in combination as appropriate. In addition, each method may be selected based on the information regarding the fee payment method included in the reservation right information. Specifically, the brokerage support server determines the fee payment method included in the reservation right information input by the exhibitor who wishes to transfer the reservation right at the time of exhibition, and which of the brokerage support methods of each embodiment is selected. You can decide to choose. For example, the payment method does not perform the payment procedure when the seller reserves the accommodation, but when the purchaser purchases the reservation right, the seller pays the broker to the broker, and the broker pays the accommodation facility. In the case where the accommodation fee is paid, the brokerage support method of the first embodiment is selected. In addition, the payment method is the payment procedure at the time of booking the seller's accommodation, and when the purchaser (purchase applicant) purchases the reservation right, the broker pays the fee to the seller, and the seller In the case where the accommodation fee is paid to the accommodation facility by credit card settlement, the mediation support method of the second embodiment is selected. In addition, the payment method does not perform the payment procedure at the time of the seller's accommodation reservation, but when the purchaser purchases the reservation right, the seller pays the fee to the broker, and the buyer pays the accommodation facility When the accommodation fee is paid at the time of stay and the fee is paid from the broker to the purchaser (cash back), the brokerage support method of the third embodiment is selected. In addition, the payment method is the payment procedure at the time of the seller's accommodation reservation, the reservation right by the purchaser is paid from the broker to the seller regardless of whether or not the purchase is made, and the seller to the accommodation facility In this method, the accommodation fee is paid by credit card settlement. In other words, if the broker is a method for guaranteeing the purchase of the reservation right from the seller, the brokerage support method of the fourth embodiment is selected. In addition, the credit card number is registered at the time of booking the seller's accommodation, and the seller pays the fee when the broker confirms and approves the listing from the seller. This is a method in which accommodation fees are paid to facilities by credit card settlement. That is, when the broker buys the reservation right from the exhibitor, the brokerage support method of the fifth embodiment is selected. In addition, the payment method is that when the seller purchases the reservation right to the OTA (Online Travel Agent) at the time of booking the accommodation, and the purchaser purchases the reservation right, the seller pays the seller. Make a payment to. Then, in the case of a method in which a fee is paid from the exhibitor to the OTA by a credit card settlement, and the accommodation fee is paid from the OTA to the accommodation facility, the mediation support of the sixth embodiment Select a method.

<Configuration>
First, the configuration and outline of the mediation support system 1 including the mediation support server 121 that manages information for assigning a reservation right in the first to fifth embodiments will be described with reference to FIG. FIG. 1 is a block diagram of the mediation support system 1 of the present embodiment.

  As shown in FIG. 1, the mediation support system 1 of the present embodiment includes terminal devices 111a to 111c (hereinafter collectively referred to as the terminal device 111), mediation support server 121 and accommodation facility reservation systems 131a to 131c (hereinafter collectively referred to as accommodations). The facility reservation system 131 is configured to be connectable to a network 141 such as the Internet or a LAN. A system terminal 125 for operating the mediation support server is connected to the mediation support server 121. The system terminal 125 may be connected to the mediation support server 121 via the network 141.

  The terminal device 111 is a device for use by a user. Using the terminal device 111, the user can make a reservation for an accommodation facility, sell a reservation right for the accommodation facility, or purchase the accommodation facility. That is, the user is an exhibitor and a purchaser in this system.

  The mediation support server 121 is a server in which the mediator manages the right information of the accommodation reservation that the user wants to sell or purchase. The mediation support server 121 includes a communication unit 122, a control unit 123, and a storage unit 124. The mediation support server is connected to a system terminal 125 for operating the mediation support server 121. The system terminal 125 may be directly connected to the mediation support server 121 or may be connected via the network 141.

  The communication unit 122 is a communication interface that communicates with the terminal device 111 via the network 141. The communication unit 122 receives the exhibition information of the reservation right from the terminal device 111 and distributes a list (exhibition list) of the reservation right information to be sold on the Internet so that it can be viewed from the terminal device 111. In addition, a purchase request from the terminal device 111 is transmitted and received.

  The control unit 123 stores the reservation right exhibition information received via the communication unit 122 in the storage unit 124 described later. The control unit 123 examines the contents of the exhibition information. For example, when the date of the reservation right of the received exhibition information is an unsatisfactory date such as a date that has already passed, it is determined that it is inappropriate. In addition, work instructions are generated for intermediary staff. The work instruction specifically refers to a name change instruction and work such as fee payment, and includes information such as a payment amount. The control unit 123 issues a work instruction to the system terminal 125 connected to the mediation terminal server via the communication unit 122 and displays the work instruction on the system terminal 125, so that the staff of the broker recognizes the content of the work instruction. be able to.

  The storage unit 124 stores the reservation right exhibition information received via the communication unit 122. A list of reservation right information to be sold is stored based on the reservation right exhibition information. In addition, the storage unit 124 stores personal information of a person who wants to exhibit a reservation right or a person who wants to purchase. In addition, information is stored as to whether or not the accommodation facility that is the object of the reservation right accepts a change in the name of the guest.

  The system terminal 125 is a terminal for operating the mediation support server 121. Further, it is a terminal for displaying work instructions from the mediation support server 121. The system terminal 125 and the mediation support server 121 may be configured by a single device or processor, or may be configured by a plurality of devices or processors. Furthermore, the system terminal 125 and the mediation support server 121 may be configured as a physically integrated device.

  The accommodation facility reservation system 131 is a system in which the accommodation facility manages accommodation reservation information from the user. The accommodation reservation information includes the name of the guest, the date of stay, the number of guests, the presence / absence of meals, fee information, and the like, and each accommodation reservation information is managed in association with a reservation number. The accommodation facility reservation system 131 issues an accommodation reservation in response to a request from the terminal device 111 and transmits the accommodation reservation information to the terminal device 111.

  The terminal device 111 is an information processing device such as a smartphone, a mobile phone, a PHS, a computer, a PDA, a wristwatch, or a smart watch, and the intermediary support server 121 or accommodation facility reservation system via a network 141 such as the Internet (WAN) or LAN. 131 is a device connectable to 131. The communication line between the terminal device 111 and the mediation support server 121 and the accommodation facility reservation system 131 may be wired or wireless.

  Further, the terminal device 111 may access the mediation support server 121 by using dedicated application software that has been installed. Further, the mediation support server 121 may be accessed using an operating environment (API (application programming interface), platform, etc.) provided by the mediation support server 121.

(First embodiment)
The first embodiment will be described below. The first embodiment does not pay the fee from the seller at the time of booking the accommodation of the seller, but pays the fee from the seller to the broker when the purchaser purchases the reservation right. This is a method in which the accommodation fee is paid to the accommodation facility.

<Process flow>
Next, the operation of the mediation support system 1 according to the first embodiment of the present invention will be described with reference to the flowchart shown in FIG. 2 and the exhibition list shown in FIG. Moreover, FIG. 2 shows the related state of each operation | movement of the exhibitor who uses the terminal device 111a, the accommodation facility which uses the accommodation facility reservation system 131a, the broker who uses the mediation support server 121, and the purchaser who uses the terminal device 111b. Is shown in the flowchart.

  In step S101, the exhibitor makes an accommodation reservation for the accommodation facility from the terminal device 111a to the accommodation facility reservation system 131a for the accommodation facility via the network 141.

  In step S102, the accommodation facility transmits accommodation reservation information to the exhibitor from the accommodation facility reservation system 131a. Accommodation reservation information includes information such as a reservation date, the number of reservations, and a reservation number.

  Here, the case where the seller wants to resell without canceling the accommodation reservation due to a change in schedule or the like will be described. In step S <b> 103, the exhibitor submits the reservation right for the accommodation reservation to the broker. Specifically, the reservation right information is transmitted from the terminal device 111a of the exhibitor to the brokerage support server 121 of the broker through the network 141. Reservation right information includes information for identifying the individual exhibitor regarding the reservation right, reservation number, accommodation facility name, accommodation plan, number of people, exhibition period, reservation-related amount A (listed amount of accommodation), and desired sales amount B (Sale desired amount), information on payment method, etc., entered by the exhibitor. At that time, the exhibitor registers credit card information corresponding to payment to an intermediary, which will be described later, and the intermediary secures a credit card settlement credit line. Note that the information for identifying the individual seller does not need to be input by the seller each time, and is stored in the mediation support server 121 as log-in information of the system when the exhibitor performs member registration with the mediator. The unit 124 may hold it.

  Next, in step S104, the intermediary examines the reservation right information for the displayed reservation right. Specifically, the content of the reservation right information, for example, whether the reservation date has already passed, or whether the reserved accommodation accepts the name change, etc. Then, the process proceeds to step S105. If the examination is OK, the process proceeds to step S107. The determination may be performed by the control unit 123 of the mediation support server 121 or may be determined by a person and the determination result may be input to the mediation support server 121. When the control unit 123 makes the determination, the information on whether the accommodation facility stored in the storage unit 124 accepts the name change is referred to.

  In step S105, the broker informs the exhibitor that the examination result of the exhibited reservation right is NG. Specifically, the mediation support server 121 transmits information on the examination result NG to the terminal device 111a used by the exhibitor.

  In step S106, the terminal device 111a determines whether the examination result information is NG. As a result of the determination, if the examination result information is NG, the process proceeds to step S114. If the examination result information is not NG, that is, if it is OK, the process proceeds to step S113.

  In step S <b> 107, the control unit 123 of the mediation support server 121 stores the reservation right information in which the exhibition examination is OK in the storage unit 124. The stored reservation right information is configured as an exhibition list shown in FIG. 3 and is made public on the WEB via the network 141. Therefore, the purchaser can confirm the contents of the exhibition list from the terminal device 111b.

  FIG. 3 is a diagram showing an exhibition list of reservation rights of accommodation facilities available for purchase displayed on the WEB site. For each accommodation, the exhibition list includes a picture of the accommodation, the name of the accommodation, the date of purchase, the number of guests, the number of stays set by the exhibitor, and the amount A related to the reservation (listed price of accommodation) The amount B desired for sale set by the seller is posted. Therefore, the purchaser can search for the desired conditions from the exhibition list.

  In step S108, the purchaser can purchase the desired reservation right from the exhibition list. Specifically, the reservation right displayed in the exhibition list is selected from the terminal device 111b used by the purchaser. At the time of purchase, the amount B is paid to the broker. The payment method may be cash, transfer, or settlement by credit card.

  In step S109, the control unit 123 of the mediation support server 121 determines whether there is a purchaser. If there is a purchaser with respect to the exhibited exhibition list, the process proceeds to step S110. If there is no purchaser within the exhibition period set by the seller, the process is terminated. Information that there was no purchaser may be sent to the seller.

  In step S110, the mediation support server 121 notifies the seller of sales information indicating that there is a purchaser. Specifically, the control unit 123 transmits the sales information to the terminal device 111a via the communication unit 122.

  In step S111, the broker requests a change in the name of the reservation right of the reservation right purchased for the accommodation facility to the name of the purchaser who has purchased the reservation right in step S108. Further, the broker pays the reservation fee A for the accommodation facility. Specifically, the mediation support server 121 may display a name change request instruction on the system terminal 125. The agent of the broker who sees the instruction of the name change request may contact the accommodation facility by telephone or the like.

  In step S112, the accommodation facility changes the holder of the reservation right based on the name change request from the broker and payment of the accommodation fee. Specifically, the reservation name in the accommodation facility reservation system 131a is changed to the purchaser of the reservation right transmitted or notified by the broker. The name change may be performed electrically from the mediation support server 121 to the accommodation facility reservation system 131a via the network 141, or may be performed by a staff of the accommodation facility by a telephone call or the like from a mediator's staff. .

  In step S113, the exhibitor determines whether or not there is a purchaser within the exhibition period. Specifically, the terminal device 111a determines whether or not there is a purchaser, and displays the result on the terminal device 111a. If there is no purchaser, the process proceeds to step S114, and if there is a purchaser, the process proceeds to step S116. When the purchaser recognizes that there is no purchaser, the purchaser may stay at the accommodation facility as originally planned.

  In step S <b> 114, the exhibitor pays the accommodation facility an amount C that is a cancellation fee.

  In step S115, the broker who has requested the name change to the accommodation facility in step S111 makes a payment request to the exhibitor. In this case, the billing amount is an amount obtained by subtracting the amount B purchased by the purchaser from the amount A (amount A−B + fee). Specifically, the mediation terminal server 121 transmits payment request information to the terminal device 111a of the exhibitor. This transmission method may use electronic mail or the like.

  In step S116, the exhibitor pays the broker an amount obtained by adding a fee to the amount A charged in step S115. The payment method is withdrawn by making a payment based on the credit card credit limit registered in step S103.

  In step S117, the purchaser can stay at the accommodation facility based on the content of the reservation right. In step S112, the name of the guest has been changed to the purchaser, and since the accommodation fee has already been paid to the accommodation facility from the broker in step S111, the purchaser does not have any trouble. You can stay at the accommodation without having to pay

<Description of effects>
As described above, according to the mediation support system according to the first embodiment of the present invention, a person who has made a reservation for an accommodation facility but is unable to stay due to a change in schedule, etc. By selling the reservation right related to the accommodation, it is possible to sell to the person who wants to purchase without canceling the reservation right. Thus, the seller can avoid paying the cancellation fee amount C due to the burden of the difference between the reservation amount A and the sold amount B plus the fee. That is, the amount of money C- (amount A-amount B) -the fee can be saved. In addition, the purchaser can obtain a reservation right for staying at the accommodation facility at an amount B that is cheaper than the amount A. In addition, the labor for acquiring the right can be performed as in the case of making a reservation for the accommodation facility. For the accommodation facility, it is possible to reduce the risk that a vacant room will not be generated due to cancellation or that a vacant room re-reservation due to a previous cancellation will not be accepted.

  In this embodiment, payment of the amount A from the broker to the accommodation facility is performed in step S111. However, payment may be performed after the purchaser's accommodation step S117. For example, if the broker and the accommodation facility are affiliated and a plurality of payments are made together, the payment time may be after the accommodation.

  In addition, you may read the accommodation facility of this embodiment as OTA as needed. For example, in step S101, the exhibitor may make an accommodation reservation for the accommodation facility from the terminal device 111a to the OTA. The accommodation reservation frame is distributed from the accommodation facility to the OTA via the site controller, and the exhibitor can make a room reservation from the accommodation reservation frame. In step S102, the OTA may transmit accommodation reservation information to the exhibitor. In step S114, the exhibitor may pay the amount C, which is a cancellation fee, to the OTA. And you may pay the accommodation fee or cancellation fee to an accommodation facility from OTA. Thereby, this embodiment can be applied also to the exhibitor who made the accommodation reservation via OTA.

(Second Embodiment)
Hereinafter, a second embodiment of the present invention will be described. In the second embodiment, a credit card number is registered at the time of booking an accommodation of the exhibitor, and when the purchaser purchases the reservation right, the broker pays the fee to the exhibitor, and the exhibitor stays at the accommodation. This is a method in which accommodation fees are paid to facilities by credit card settlement.

<Process flow>
The operation of the mediation support system 1 according to the second embodiment will be described with reference to the flowchart shown in FIG. Also, FIG. 4 shows the related state of each operation of the seller using the terminal device 111a, the accommodation facility using the accommodation facility reservation system 131a, the broker using the mediation support server 121, and the purchaser using the terminal device 111b. Is shown in the flowchart.

  In step S201, the exhibitor makes an accommodation reservation for the accommodation facility from the terminal device 111a to the accommodation facility reservation system 131a of the accommodation facility via the network 141. At that time, the exhibitor registers the credit card information corresponding to the amount A related to the reservation of the accommodation reservation, and the accommodation facility secures a credit frame for credit card settlement.

  In step S202, the accommodation facility transmits accommodation reservation information to the exhibitor from the accommodation facility reservation system 131a. Accommodation reservation information includes information such as a reservation date, the number of reservations, and a reservation number.

  Here, the case where the seller wants to resell without canceling the accommodation reservation due to a change in schedule or the like will be described. In step S <b> 203, the exhibitor submits the reservation right for the accommodation reservation to the broker. Specifically, the reservation right information is transmitted from the terminal device 111a of the exhibitor to the brokerage support server 121 of the broker through the network 141. For the reservation right information, the exhibitor inputs information for identifying the individual exhibitor, a reservation number, an accommodation facility name, an accommodation plan, the number of people, an exhibition period, an amount B of sales, etc. Note that the information for identifying the individual seller does not need to be input by the seller each time, and is stored in the mediation support server 121 as log-in information of the system when the exhibitor performs member registration with the mediator. The unit 124 may hold it.

  Next, in step S204, the intermediary examines the reservation right information of the displayed reservation right. Specifically, the content of the reservation right information, for example, whether the reservation date has already passed, or whether the reserved accommodation accepts the name change, etc. Then, the process proceeds to step S205. If the examination is OK, the process proceeds to step S207. The determination may be performed by the control unit 123 of the mediation support server 121 or may be determined by a person and the determination result may be input to the mediation support server 121. When the control unit 123 makes the determination, the information on whether the accommodation facility stored in the storage unit 124 accepts the name change is referred to.

  In step S205, the intermediary notifies the exhibitor that the examination result of the exhibited reservation right information is NG. Specifically, the mediation support server 121 transmits information on the examination result NG to the terminal device 111a used by the exhibitor.

  In step S206, the terminal device 111a determines whether the examination result information is NG. As a result of the discrimination, if the examination result information is NG, the process proceeds to step S214. If the examination result information is not NG, that is, if it is OK, the process proceeds to step S213.

  In step S <b> 207, the control unit 123 of the mediation support server 121 stores the reservation right information in which the exhibition examination is OK in the storage unit 124. The stored reservation right information is configured as an exhibition list shown in FIG. 3 and is made public on the WEB via the network 141. Therefore, the purchaser can confirm the contents of the exhibition list from the terminal device 111b.

  In step S208, the purchaser can purchase the desired reservation right from the exhibition list. Specifically, the reservation right displayed in the exhibition list is selected from the terminal device 111b used by the purchaser. At the time of purchase, the amount B is paid to the broker. The payment method may be cash, transfer, or settlement by credit card.

  In step S209, the control unit 123 of the mediation support server 121 determines whether there is a purchaser. If there is a purchaser with respect to the published exhibition list, the process proceeds to step S210. If there is no purchaser within the exhibition period set by the seller, the process is terminated. Information that there was no purchaser may be sent to the seller.

  In step S210, the mediation support server 121 notifies the seller of sales information indicating that there is a purchaser. Specifically, the control unit 123 transmits the sales information to the terminal device 111a via the communication unit 122.

  In step S211, the broker requests a change in the name of the reservation right of the reservation right purchased for the accommodation facility to the name of the purchaser who has purchased the reservation right in step S208. Specifically, the mediation support server 121 may display a name change request instruction on the system terminal 125. The agent of the broker who sees the instruction of the name change request may contact the accommodation facility by telephone or the like.

  In step S212, the accommodation facility changes the right holder of the reservation right based on the name change request from the broker. Specifically, the reservation name in the accommodation facility reservation system 131a is changed to the purchaser of the reservation right transmitted or notified by the broker. The name change may be performed electrically from the mediation support server 121 to the accommodation facility reservation system 131a via the network 141, or may be performed by a staff of the accommodation facility by a telephone call or the like from a mediator's staff. .

  In step S213, the exhibitor determines whether or not there is a purchaser within the exhibition period. Specifically, the terminal device 111a determines whether or not there is a purchaser, and displays the result on the terminal device 111a. If there is no purchaser, the process proceeds to step S214, and if there is a purchaser, the process proceeds to step S216. When the purchaser recognizes that there is no purchaser, the purchaser may stay at the accommodation facility as originally planned.

  In step S214, the exhibitor pays the accommodation facility the amount C, which is a cancellation fee. Since the accommodation facility secures a credit frame for the amount A related to the reservation from the exhibitor, a cancellation fee that is equal to or less than the amount A can be withdrawn from the credit frame.

  In step S215, the purchaser can stay at the accommodation facility based on the content of the reservation right. In step S212, the name of the guest is changed to the purchaser, and the accommodation fee is purchased in step S201 because the credit facility of the amount A has already been secured from the exhibitor in the accommodation facility. The person can stay at the accommodation facility without any trouble.

  In step S216, the brokerage agent pays the consideration for the exhibition to the exhibitor. The amount of payment is an amount obtained by subtracting a fee from the amount B sold in step S208. The broker may make payment after confirming that the purchaser has stayed. Thereby, it can be ensured that the exhibitor has not canceled the accommodation facility despite having exhibited the reservation right.

  In step S217, the credit card of amount A is debited from the exhibitor to the accommodation facility based on the credit frame secured in step S201.

<Description of effects>
As described above, according to the mediation support system according to the second embodiment of the present invention, the exhibitor has a credit line for the credit card secured at the time of reservation to the first accommodation facility. The payment from the person to the accommodation is ensured. In addition, by confirming that the purchaser has stayed, the broker pays the exhibitor to cancel the accommodation facility even though the exhibitor has exhibited the reservation right. You can be assured that it is not broken.

  In this embodiment, the credit frame of the card is secured in step S201. However, it is also possible to make an immediate settlement at the time of step S201 and withdraw the amount A. In that case, the withdrawal in step S217 does not occur. If cancellation is made, the amount C, which is a cancellation fee in step S214, is not withdrawn, and a refund of the amount A minus the amount C may be made from the accommodation facility.

  In addition, you may read the accommodation facility of this embodiment as OTA as needed. For example, in step S201, the exhibitor may make an accommodation reservation for the accommodation facility from the terminal device 111a to the OTA. The accommodation reservation frame is distributed from the accommodation facility to the OTA via the site controller, and the exhibitor can make a room reservation from the accommodation reservation frame. At that time, the exhibitor registers the credit card information corresponding to the amount A related to the reservation of the accommodation reservation, and the OTA secures a credit card settlement credit frame. In step S202, the OTA may transmit accommodation reservation information to the exhibitor. In step S216, the exhibitor may pay the amount C, which is a cancellation fee, to the OTA. Since the OTA secures a credit frame for the amount A related to the reservation from the seller, it is possible to withdraw a cancellation fee that is equal to or less than the amount A from the credit frame. In step S217, the credit card with the amount A may be withdrawn from the exhibitor to the OTA based on the credit frame secured in step S201. And you may pay the accommodation fee or cancellation fee to an accommodation facility from OTA. Thereby, this embodiment can be applied also to the exhibitor who made the accommodation reservation via OTA.

(Third embodiment)
Hereinafter, a third embodiment of the present invention will be described. The third embodiment does not pay the fee from the seller at the time of booking the accommodation of the seller, but pays the fee from the seller to the broker when the purchaser purchases the reservation right. This is a method in which the accommodation fee is paid to the accommodation facility at the time of stay, and the fee is paid (cash back) from the broker to the purchaser.

<Process flow>
The operation of the mediation support system 1 according to the third embodiment will be described with reference to the flowchart shown in FIG. Further, FIG. 5 shows the related state of each operation of the seller using the terminal device 111a, the accommodation facility using the accommodation facility reservation system 131a, the broker using the mediation support server 121, and the purchaser using the terminal device 111b. Is shown in the flowchart.

  In step S301, the exhibitor makes an accommodation reservation for the accommodation facility from the terminal device 111a to the accommodation facility reservation system 131a for the accommodation facility via the network 141.

  In step S302, the accommodation facility transmits accommodation reservation information to the exhibitor from the accommodation facility reservation system 131a. Accommodation reservation information includes information such as a reservation date, the number of reservations, and a reservation number.

  Here, the case where the seller wants to resell without canceling the accommodation reservation due to a change in schedule or the like will be described. In step S303, the exhibitor submits the reservation right for the accommodation reservation to the broker. Specifically, the reservation right information is transmitted from the terminal device 111a of the exhibitor to the brokerage support server 121 of the broker through the network 141. Reservation right information includes information for identifying the individual exhibitor regarding the reservation right, reservation number, accommodation facility name, accommodation plan, number of people, exhibition period, reservation-related amount A (listed amount of accommodation), and desired sales amount B (Sale desired amount), information on payment method, etc., entered by the exhibitor. At that time, the exhibitor registers credit card information corresponding to payment to an intermediary, which will be described later, and the intermediary secures a credit card settlement credit line. Note that the information for identifying the individual seller does not need to be input by the seller each time, and is stored in the mediation support server 121 as log-in information of the system when the exhibitor performs member registration with the mediator. The unit 124 may hold it.

  Next, in step S304, the intermediary examines the reservation right information of the displayed reservation right. Specifically, the content of the reservation right information, for example, whether the reservation date has already passed, or whether the reserved accommodation accepts the name change, etc. Then, the process proceeds to step S305. If the examination is OK, the process proceeds to step S307. The determination may be performed by the control unit 123 of the mediation support server 121 or may be determined by a person and the determination result may be input to the mediation support server 121. When the control unit 123 makes the determination, the information on whether the accommodation facility stored in the storage unit 124 accepts the name change is referred to.

  In step S305, the broker notifies the exhibitor that the examination result of the displayed reservation right information is NG. Specifically, the mediation support server 121 transmits information on the examination result NG to the terminal device 111a used by the exhibitor.

  In step S306, the terminal device 111a determines whether the examination result information is NG. As a result of the determination, if the examination result information is NG, the process proceeds to step S314. If the examination result information is not NG, that is, if it is OK, the process proceeds to step S313.

  In step S <b> 307, the control unit 123 of the mediation support server 121 stores the reservation right information in which the exhibition examination is OK in the storage unit 124. The stored reservation right information is configured as an exhibition list and is made public on the WEB via the network 141. Therefore, the purchaser can confirm the contents of the exhibition list from the terminal device 111b.

  In step S308, the purchaser can purchase the desired reservation right from the exhibition list. Specifically, the reservation right displayed in the exhibition list is selected from the terminal device 111b used by the purchaser. No payment is made for the purchase. However, a credit card number registration may be requested, and a credit frame may be secured for the amount A corresponding to the accommodation fee when accommodation and payment are not performed in step S317.

  In step S309, the control unit 123 of the mediation support server 121 determines whether there is a purchaser. If there is a purchaser with respect to the exhibited exhibition list, the process proceeds to step S310. If there is no purchaser within the exhibition period set by the seller, the process is terminated. Information that there was no purchaser may be sent to the seller.

  In step S310, the mediation support server 121 notifies the seller of sales information indicating that there is a purchaser. Specifically, the control unit 123 transmits the sales information to the terminal device 111a via the communication unit 122.

  In step S311, the broker requests a change in the name of the reservation right of the reservation right purchased for the accommodation facility to the name of the purchaser who has purchased the reservation right in step 308. Specifically, the mediation support server 121 may display a name change request instruction on the system terminal 125. The agent of the broker who sees the instruction of the name change request may contact the accommodation facility by telephone or the like.

  In step S312, the accommodation facility changes the holder of the reservation right based on the name change request from the broker. Specifically, the reservation name in the accommodation facility reservation system 131a is changed to the purchaser of the reservation right transmitted or notified by the broker. The name change may be performed electrically from the mediation support server 121 to the accommodation facility reservation system 131a via the network 141, or may be performed by a staff of the accommodation facility by a telephone call or the like from a mediator's staff. .

  In step S313, the exhibitor determines whether or not there is a purchaser within the exhibition period. Specifically, the terminal device 111a determines whether or not there is a purchaser, and displays the result on the terminal device 111a. If there is no purchaser, the process proceeds to step S314. If there is a purchaser, the process proceeds to step S316. When the purchaser recognizes that there is no purchaser, the purchaser may stay at the accommodation facility as originally planned.

  In step S314, the exhibitor pays the accommodation facility the amount C, which is a cancellation fee.

  In step S315, the broker who has requested the name change to the accommodation facility in step S311 makes a payment request to the exhibitor. At this time, the billing amount is an amount obtained by adding a fee to the amount D (amount D + fee). The amount D is a cashback amount described later, and corresponds to an amount A related to the reservation for the accommodation reservation minus the amount B that is the desired sales price (amount D = amount A−amount B). Specifically, the mediation support server 121 transmits payment request information to the terminal device 111a of the exhibitor. This transmission method may use electronic mail or the like.

  In step S316, the exhibitor pays the broker an amount obtained by adding a fee to the amount D charged in step S315. The payment method is debited by making a payment based on the credit card credit limit registered in step S303.

  In step S317, the purchaser can stay at the accommodation facility based on the contents of the purchased reservation right. In step S312, the name of the guest is changed to the purchaser. The purchaser pays the amount A, which is the accommodation fee, at the accommodation facility. If the purchaser does not stay and pay, the amount A may be collected based on the credit card credit frame registered in step S308.

  In step S318, the broker pays the purchaser the amount D paid from the exhibitor in step S316 as a cash back. Cash back may be paid after confirming that the actual stay has been made.

<Description of effects>
As described above, according to the intermediary support system according to the third embodiment of the present invention, the purchaser of the reservation right pays the accommodation fee at the accommodation facility. Can also use this system.

  In addition, you may read the accommodation facility of this embodiment as OTA as needed. For example, in step S301, the exhibitor may make an accommodation reservation for the accommodation facility from the terminal device 111a to the OTA. The accommodation reservation frame is distributed from the accommodation facility to the OTA via the site controller, and the exhibitor can make a room reservation from the accommodation reservation frame. In step S302, the OTA may transmit accommodation reservation information to the exhibitor. In step S314, the exhibitor may pay the amount C, which is a cancellation fee, to the OTA. And you may pay the accommodation fee or cancellation fee to an accommodation facility from OTA. Thereby, this embodiment can be applied also to the exhibitor who made the accommodation reservation via OTA.

(Fourth embodiment)
The fourth embodiment of the present invention will be described below. In the fourth embodiment, a credit card number is registered at the time of reservation of an exhibitor's accommodation, and the payment right from the broker to the exhibitor is paid regardless of whether or not the purchaser's reservation right is purchased. The accommodation fee is paid to the accommodation facility by credit card settlement. That is, it is a method in which the broker buys the reservation right from the exhibitor and guarantees it. The present embodiment is selected when the exhibitor wishes to purchase the fee payment method information included in the reservation right information.

<Process flow>
The operation of the mediation support system 1 according to the fourth embodiment will be described with reference to the flowchart shown in FIG. Moreover, FIG. 6 shows the related state of each operation | movement of the exhibitor who uses the terminal device 111a, the accommodation facility which uses the accommodation facility reservation system 131a, the broker who uses the mediation support server 121, and the purchaser who uses the terminal device 111b. Is shown in the flowchart.

  In step S401, the exhibitor makes an accommodation reservation for the accommodation facility from the terminal device 111a to the accommodation facility reservation system 131a for the accommodation facility via the network 141. At that time, the exhibitor registers the credit card information corresponding to the amount A related to the reservation of the accommodation reservation, and the accommodation facility secures a credit frame for credit card settlement.

  In step S402, the accommodation facility transmits accommodation reservation information to the exhibitor from the accommodation facility reservation system 131a. Accommodation reservation information includes information such as a reservation date, the number of reservations, and a reservation number.

  Here, the case where the seller wants to resell without canceling the accommodation reservation due to a change in schedule or the like will be described. In step S403, the exhibitor submits the reservation right for the accommodation reservation to the broker. Specifically, the reservation right information of the reservation right is transmitted from the terminal device 111a of the exhibitor to the mediation support server 121 of the mediator via the network 141. Reservation right information includes information for identifying the individual exhibitor regarding the reservation right, reservation number, accommodation facility name, accommodation plan, number of people, exhibition period, reservation amount A (listed amount of accommodation), desired purchase amount E This is information such as (the desired sales amount for the broker) and the payment method, and is entered by the exhibitor. Note that the information for identifying the individual seller does not need to be input by the seller each time, and is stored in the mediation support server 121 as log-in information of the system when the exhibitor performs member registration with the mediator. The unit 124 may hold it.

  Next, in step S404, the intermediary examines the reservation right information that has been exhibited. Specifically, the content of the reservation right information, for example, whether the date of the reservation has already passed, whether the desired purchase price is appropriate, whether the reserved accommodation accepts the name change, etc. If it is inappropriate for sales, the process proceeds to step S405 as NG. If the examination is OK, the process proceeds to step S407. The determination may be performed by the control unit 123 of the mediation support server 121 or may be determined by a person and the determination result may be input to the mediation support server 121. When the control unit 123 makes the determination, the information on whether the accommodation facility stored in the storage unit 124 accepts the name change is referred to.

  In step S405, the broker notifies the exhibitor that the examination result of the displayed reservation right information is NG. Specifically, the mediation support server 121 transmits information on the examination result NG to the terminal device 111a used by the exhibitor.

  In step S406, the terminal device 111a determines whether the examination result information is NG. As a result of the determination, if the examination result information is NG, the process proceeds to step S413. If the examination result information is not NG, that is, if it is OK, the process proceeds to step S415.

  In step S <b> 407, the control unit 123 of the mediation support server 121 stores in the storage unit 124 the reservation right information whose listing examination is OK. The stored reservation right information is configured as an exhibition list and is made public on the WEB via the network 141. Therefore, the purchaser can confirm the contents of the exhibition list from the terminal device 111b. At this time, the desired sales price is the amount B set by the broker.

  In step S408, the purchaser can purchase the desired reservation right from the exhibition list. Specifically, the reservation right displayed in the exhibition list is selected from the terminal device 111b used by the purchaser. At the time of purchase, the amount B is paid to the broker. The payment method may be cash, transfer, or settlement by credit card.

  In step S409, the control unit 123 of the mediation support server 121 determines whether there is a purchaser. If there is a purchaser with respect to the published exhibition list, the process proceeds to step S410. If there is no purchaser, the process proceeds to step S414.

  In step S410, the broker requests a change in the name of the reservation right of the reservation right purchased for the accommodation facility to the name of the purchaser who has purchased the reservation right in step S408. Specifically, the mediation support server 121 may display a name change request instruction on the system terminal 125. The agent of the broker who sees the instruction of the name change request may contact the accommodation facility by telephone or the like.

  In step S411, the accommodation facility changes the holder of the reservation right based on the name change request from the broker. Specifically, the reservation name in the accommodation facility reservation system 131a is changed to the purchaser of the reservation right transmitted or notified by the broker. The name change may be performed electrically from the mediation support server 121 to the accommodation facility reservation system 131a via the network 141, or may be performed by a staff of the accommodation facility by a telephone call or the like from a mediator's staff. .

  In step S412, the exhibitor pays the accommodation facility the amount C, which is a cancellation fee. Since the accommodation facility secures a credit frame for the amount A related to the reservation from the exhibitor, a cancellation fee that is equal to or less than the amount A can be withdrawn from the credit frame.

  In step S413, the purchaser can stay at the accommodation facility based on the content of the reservation right. In step S411, the name of the guest has been changed to the purchaser, and the charge for the accommodation has already been secured in the accommodation facility from the seller in step S401. The person can stay at the accommodation facility without any trouble.

  In step S414, the broker pays the consideration for the exhibition to the exhibitor. The amount of payment is the amount E of purchase desired sold in step S408. This amount may be an amount obtained by subtracting a predetermined fee from the amount E desired to be purchased. The broker may make payment after confirming that the purchaser has stayed. Thereby, it can be ensured that the exhibitor has not canceled the accommodation facility despite having exhibited the reservation right.

  In step S415, the credit card of amount A is debited from the exhibitor to the accommodation facility based on the credit frame secured in step S401.

<Description of effects>
As described above, according to the mediation support system according to the fourth embodiment of the present invention, if the screening of an exhibition is OK, the seller is guaranteed to sell the reservation right regardless of whether or not there is a purchaser. Therefore, the exhibitor does not have to worry about unsold reservation rights. Also, the broker can reduce the amount of payment to the seller instead of unsold risk.

  In this embodiment, the seller makes a purchase request to the broker. However, when the seller makes a reservation right, the broker may make a purchase request.

  In addition, you may read the accommodation facility of this embodiment as OTA as needed. For example, in step S401, the exhibitor may make an accommodation reservation for the accommodation facility from the terminal device 111a to the OTA. The accommodation reservation frame is distributed from the accommodation facility to the OTA via the site controller, and the exhibitor can make a room reservation from the accommodation reservation frame. At that time, the exhibitor registers the credit card information corresponding to the amount A related to the reservation of the accommodation reservation, and the OTA secures a credit card settlement credit frame. In step S402, the OTA may transmit the accommodation reservation information to the exhibitor. In step S412, the exhibitor may pay the amount C, which is a cancellation fee, to the OTA. Since the OTA secures a credit frame for the amount A related to the reservation from the seller, it is possible to withdraw a cancellation fee that is equal to or less than the amount A from the credit frame. In step S415, the credit card with the amount A may be withdrawn from the exhibitor to the OTA based on the credit frame secured in step S401. And you may pay the accommodation fee or cancellation fee to an accommodation facility from OTA. Thereby, this embodiment can be applied also to the exhibitor who made the accommodation reservation via OTA.

(Fifth embodiment)
The fifth embodiment of the present invention will be described below. In the fifth embodiment, a credit card number is registered at the time of booking of the seller's accommodation, and when the broker approves the listing from the seller, the fee is paid to the seller. This is a method in which accommodation fees are paid to facilities by credit card settlement. In other words, this is a method in which the broker purchases the reservation right from the exhibitor. The present embodiment is selected when the exhibitor wishes to purchase the fee payment method information included in the reservation right information.

<Process flow>
The operation of the mediation support system 1 according to the fifth embodiment will be described with reference to the flowchart shown in FIG. Moreover, FIG. 7 shows the related state of each operation | movement of the exhibitor who uses the terminal device 111a, the accommodation facility which uses the accommodation facility reservation system 131a, the broker who uses the mediation support server 121, and the purchaser who uses the terminal device 111b. Is shown in the flowchart.

  In step S501, the exhibitor makes an accommodation reservation for the accommodation facility from the terminal device 111a to the accommodation facility reservation system 131a for the accommodation facility via the network 141. At that time, the exhibitor registers the credit card information corresponding to the amount A related to the reservation of the accommodation reservation, and the accommodation facility secures a credit frame for credit card settlement.

  In step S502, the accommodation facility transmits accommodation reservation information to the exhibitor from the accommodation facility reservation system 131a. Accommodation reservation information includes information such as a reservation date, the number of reservations, and a reservation number.

  Here, the case where the seller wants to resell without canceling the accommodation reservation due to a change in schedule or the like will be described. In step S503, the exhibitor submits the reservation right of the accommodation reservation to the broker. Specifically, the reservation right information of the reservation right is transmitted from the terminal device 111a of the exhibitor to the mediation support server 121 of the mediator via the network 141. Reservation right information includes information for identifying the individual exhibitor regarding the reservation right, reservation number, accommodation facility name, accommodation plan, number of people, exhibition period, reservation amount A (listed amount of accommodation), desired purchase amount E This is information such as (desired sales amount for the broker) and fee payment method, and is entered by the exhibitor. Note that the information for identifying the individual seller does not need to be input by the seller each time, and is stored in the mediation support server 121 as log-in information of the system when the exhibitor performs member registration with the mediator. The unit 124 may hold it.

  Next, in step S504, the intermediary examines the reservation right information that has been exhibited. Specifically, the content of the reservation right information, for example, whether the date of the reservation has already passed, whether the desired purchase price is appropriate, whether the reserved accommodation accepts the name change, etc. If it is inappropriate for sales, the process proceeds to step S505 as NG. If the examination is OK, the process proceeds to step S507. The determination may be performed by the control unit 123 of the mediation support server 121 or may be determined by a person and the determination result may be input to the mediation support server 121. When the control unit 123 makes the determination, the information on whether the accommodation facility stored in the storage unit 124 accepts the name change is referred to.

  In step S505, the broker notifies the exhibitor that the examination result of the displayed reservation right information is NG. Specifically, the mediation support server 121 transmits information on the examination result NG to the terminal device 111a used by the exhibitor.

  In step S506, the terminal device 111a determines whether the examination result information is NG. As a result of the determination, if the examination result information is NG, the process proceeds to step S513. If the examination result information is not NG, that is, if it is OK, the process proceeds to step S515.

  In step S507, the intermediary agent secures a credit frame corresponding to the reservation amount A by requesting the seller to register a credit card number. The brokerage company pays the exhibitor for the listing on condition that the credit line is secured. The amount of payment is the amount E that the exhibitor wishes to purchase. This amount may be an amount obtained by subtracting a predetermined fee from the amount E desired to be purchased. Since the broker secures a credit line for the accommodation reservation amount A from the seller, if the seller cancels the accommodation facility even though the seller sells the reservation right, from the credit line The amount A can be withdrawn and used for compensation to the purchaser.

  In step S <b> 508, the control unit 123 of the mediation support server 121 stores the reservation right information in which the exhibition examination is OK in the storage unit 124. The stored reservation right information is configured as an exhibition list and is made public on the WEB via the network 141. Therefore, the purchaser can confirm the contents of the exhibition list from the terminal device 111b. At this time, the desired sales price is the amount B set by the broker.

  In step S509, the purchaser can purchase the desired reservation right from the exhibition list. Specifically, the reservation right displayed in the exhibition list is selected from the terminal device 111b used by the purchaser. At the time of purchase, the amount B is paid to the broker. The payment method may be cash, transfer, or settlement by credit card.

  In step S510, the control unit 123 of the mediation support server 121 determines whether there is a purchaser. If there is a purchaser with respect to the published exhibition list, the process proceeds to step S511. If there is no purchaser, the process ends.

  In step S511, the broker requests the change of the name of the reservation right of the reservation right purchased for the accommodation facility to the name of the purchaser who has purchased the reservation right in step S509. Specifically, the mediation support server 121 may display a name change request instruction on the system terminal 125. The agent of the broker who sees the instruction of the name change request may contact the accommodation facility by telephone or the like.

  In step S512, the accommodation facility changes the right holder of the reservation right based on the name change request from the broker. Specifically, the reservation name in the accommodation facility reservation system 131a is changed to the purchaser of the reservation right transmitted or notified by the broker. The name change may be performed electrically from the mediation support server 121 to the accommodation facility reservation system 131a via the network 141, or may be performed by a staff of the accommodation facility by a telephone call or the like from a mediator's staff. .

  In step S513, the exhibitor pays the accommodation facility an amount C that is a cancellation fee. Since the accommodation facility secures a credit frame for the amount A related to the reservation from the exhibitor, a cancellation fee that is equal to or less than the amount A can be withdrawn from the credit frame.

  In step S514, the purchaser can stay at the accommodation facility based on the content of the reservation right. In step S512, the name of the guest has been changed to the purchaser, and the charge for the accommodation has already been secured in the accommodation facility from the seller in step S501. The person can stay at the accommodation facility without any trouble.

  In step S515, the credit card of amount A is debited from the exhibitor to the accommodation facility based on the credit frame secured in step S501.

<Description of effects>
As described above, according to the intermediary support system according to the fifth embodiment of the present invention, if the examination of the listing is OK, the exhibitor can complete the sale of the reservation right and receive the consideration promptly. it can. Since the broker pays the consideration to the seller on the condition that the credit line is secured, if the seller cancels the reservation right even though the seller sells the reservation right, You can get compensation for buyers.

  In this embodiment, the seller makes a purchase request to the broker. However, when the seller makes a reservation right, the broker may make a purchase request.

  In addition, you may read the accommodation facility of this embodiment as OTA as needed. For example, in step S501, the exhibitor may make an accommodation reservation for the accommodation facility from the terminal device 111a to the OTA. The accommodation reservation frame is distributed from the accommodation facility to the OTA via the site controller, and the exhibitor can make a room reservation from the accommodation reservation frame. At that time, the exhibitor registers the credit card information corresponding to the amount A related to the reservation of the accommodation reservation, and the OTA secures a credit card settlement credit frame. In step S502, the OTA may transmit accommodation reservation information to the exhibitor. In step S512, the exhibitor may pay the amount C, which is a cancellation fee, to the OTA. Since the OTA secures a credit frame for the amount A related to the reservation from the seller, it is possible to withdraw a cancellation fee that is equal to or less than the amount A from the credit frame. Further, in step S415, the credit card of the amount A may be withdrawn from the exhibitor to the OTA based on the credit frame secured in step S501. And you may pay the accommodation fee or cancellation fee to an accommodation facility from OTA. Thereby, this embodiment can be applied also to the exhibitor who made the accommodation reservation via OTA.

(Sixth embodiment)
The sixth embodiment of the present invention will be described below. In the sixth embodiment, when an exhibitor registers a credit card number with OTA (Online Travel Agent = online travel agency) at the time of accommodation reservation and the purchaser purchases the reservation right, the broker To pay the seller. This is a method in which a fee is paid from the exhibitor to the OTA by a credit card settlement, and an accommodation fee is paid from the OTA to the accommodation facility.

<Configuration>
First, the configuration and outline of the mediation support system 2 including the mediation support server 121 that manages information for transferring reservation rights in the sixth embodiment will be described with reference to FIG. FIG. 5 is a block diagram of the mediation support system 2 of the present embodiment.

  As shown in FIG. 8, the mediation support system 2 of the present embodiment includes terminal devices 111a to 111c (hereinafter collectively referred to as the terminal device 111), mediation support server 121, and accommodation facility reservation systems 131a to 131c (hereinafter collectively referred to as accommodations). The facility reservation system 131) and the OTA server are configured to be connectable to a network 141 such as the Internet or a LAN. A system terminal 125 for operating the mediation support server is connected to the mediation support server 121. The system terminal 125 may be connected to the mediation support server 121 via the network 141.

  The terminal device 111 is a device for use by a user. The user can use the terminal device 111 to make a reservation for an accommodation facility, sell or purchase a right for an accommodation facility reservation. That is, the user is an exhibitor and a purchaser in this system.

  The mediation support server 121 is a server in which the mediator manages the right information of the accommodation reservation that the user wants to sell or purchase. The mediation support server 121 includes a communication unit 122, a control unit 123, and a storage unit 124. The mediation support server is connected to a system terminal 125 for operating the mediation support server 121. The system terminal 125 may be directly connected to the mediation support server 125 or may be connected via the network 141.

  The communication unit 122 is a communication interface that communicates with the terminal device 111 via the network 141. The communication unit 122 receives the exhibition information of the reservation right from the terminal device 111 or distributes a list of reservation right information to be sold on the Internet so that it can be viewed from the terminal device 111. In addition, a purchase request from the terminal device 111 is transmitted and received.

  The control unit 123 stores the reservation right exhibition information received via the communication unit 122 in the storage unit 124 described later. The control unit 123 examines the contents of the exhibition information. For example, when the date of the reservation right of the received exhibition information is an unsatisfactory date such as a date that has already passed, it is determined that it is inappropriate. In addition, work instructions are generated for intermediary staff. The work instruction specifically relates to work such as support of name change and payment of fees, and includes information such as the amount of payment. The control unit 123 issues a work instruction to the system terminal 125 connected to the mediation terminal server via the communication unit 122 and displays the work instruction on the system terminal 125, so that the staff of the broker recognizes the content of the work instruction. be able to.

  The storage unit 124 stores the reservation right exhibition information received via the communication unit 122. A list of reservation right information to be sold is stored based on the reservation right exhibition information. In addition, the storage unit 124 stores personal information of a person who wants to exhibit a reservation right or a person who wants to purchase. In addition, information is stored as to whether or not the accommodation facility that is the object of the reservation right accepts a change in the name of the guest.

  The system terminal 125 is a terminal for operating the mediation support server 121. In addition, it is a terminal for displaying work instructions from the mediation support server 121. The system terminal 125 and the mediation support server 121 may be configured by a single device or processor, or may be configured by a plurality of devices or processors. Furthermore, the system terminal 125 and the mediation support server 121 may be configured as a physically integrated device.

  The accommodation facility reservation system 131 is a system in which the accommodation facility manages accommodation reservation information from the user. The accommodation reservation information includes an accommodation date, the number of guests, the presence / absence of meals, fee information, and the like, and each accommodation reservation information is managed in association with a reservation number. The accommodation facility reservation system 131 issues an accommodation reservation in response to a request from the OTA server 151 and transmits the accommodation reservation information to the OTA server 151. Information about the guest is exchanged with the OTA server 151 as necessary.

  The OTA server 151 is a server installed by the OTA. The OTA secures a reservation frame for the accommodation facility and sells the reservation frame for the accommodation facility according to a request from the terminal device 111.

  The terminal device 111 is an information processing device such as a smartphone, a mobile phone, a PHS, a computer, a PDA, a wristwatch, or a smart watch, and the intermediary support server 121 or accommodation facility reservation system via a network 141 such as the Internet (WAN) or LAN. 131 is a device connectable to 131. The communication line between the terminal device 111 and the mediation support server 121 and the accommodation facility reservation system 131 may be wired or wireless.

Further, the terminal device 111 may access the mediation support server 121 by using dedicated application software that has been installed. Further, the mediation support server 121 may be accessed using an operation environment (API (application programming interface), platform, etc.) provided by the mediation support server 121 or a separate server (not shown).
<Process flow>
The operation of the mediation support system 1 according to the sixth exemplary embodiment of the present invention will be described with reference to the flowchart shown in FIG. 9 uses an exhibitor who uses the terminal device 111a, an OTA which uses the OTA server 151, an accommodation facility which uses the accommodation facility reservation system 131a, a broker who uses the mediation support server 121, and the terminal device 111b. The relevant state of each operation of the purchaser is shown in the flowchart.

  In step S601, the accommodation facility distributes the accommodation reservation frame to the OTA. The accommodation reservation frame may be distributed through the site controller.

  In step S602, the exhibitor makes an accommodation reservation for the accommodation facility from the terminal device 111a to the OTA server 151 via the network 141. At that time, the exhibitor registers the credit card information corresponding to the amount A related to the reservation of the accommodation reservation, and the OTA secures a credit card settlement credit frame.

  In step S603, the OTA transmits accommodation reservation information from the OTA server 151 to the exhibitor. Accommodation reservation information includes information such as a reservation date, the number of reservations, and a reservation number.

  Here, the case where the seller wants to resell without canceling the accommodation reservation due to a change in schedule or the like will be described. In step S604, the exhibitor submits a reservation right for accommodation reservation to the OTA. Specifically, the exhibitor transmits an exhibition request for reservation rights to the OTA server 151 by clicking, for example, an exhibition button on the OTA WEB page from the terminal device 111a of the exhibitor. Information on reservation number, accommodation facility name, accommodation plan, number of people, reservation amount A (listed amount of accommodation), fee payment method, etc. is stored in OTA server 151. Enter the amount B (desired amount of sales), etc. In addition, when exhibiting with respect to OTA, an exhibitor may input the member registration information of the exhibitor requested by the broker.

  Next, in step S605, the reservation right information is transmitted from the OTA server 151 to the brokerage support server 121 of the broker. The reservation right information is composed of information stored in the OTA server 151 and information input by the seller, and information for specifying an individual exhibitor regarding the reservation right, reservation number, accommodation facility name, accommodation plan, number of people, This is information such as an exhibition period, a reservation-related amount A (listed amount of accommodation), a desired sales amount B (sale desired amount), and a fee payment method.

  In step S606, the control unit 123 of the mediation support server 121 stores the reservation right information in the storage unit 124. The stored reservation right information is configured as an exhibition list and is made public on the WEB via the network 141. Therefore, the purchaser can confirm the contents of the exhibition list from the terminal device 111b.

  In step S607, the purchaser can purchase the desired reservation right from the exhibition list. Specifically, the reservation right displayed in the exhibition list is selected from the terminal device 111b used by the purchaser. At the time of purchase, the amount B is paid to the broker. The payment method may be cash, transfer, or settlement by credit card.

  In step S608, the control unit 123 of the mediation support server 121 determines whether there is a purchaser. If there is a purchaser with respect to the exhibited exhibition list, the process proceeds to step S609. If there is no purchaser within the exhibition period set by the seller, the process is terminated. Information that there was no purchaser may be transmitted to the OTA server.

  In step S609, the mediation support server 121 notifies the OTA of sales information indicating that there is a purchaser. Specifically, the control unit 123 transmits the personal information of the purchaser purchased in step S607 via the communication unit 122 to the OTA server 151.

  In step S610, the broker requests the name of the reservation person who has purchased the reservation right purchased for the accommodation facility to be changed to the name of the purchaser who has purchased the reservation right in step S607. Specifically, the OTA server 151 may display a name change request instruction on a display device of the system. The OTA staff who sees the instruction to change the name may contact the accommodation facility by telephone.

  In step S611, the accommodation facility changes the holder of the reservation right based on the name change request from the OTA. Specifically, the reservation name in the accommodation facility reservation system 131a is changed to the purchaser of the reservation right transmitted or communicated from the OTA. The name change may be performed electrically from the OTA server 151 to the accommodation facility reservation system 131a via the network 141, or may be performed by a staff member of the accommodation facility by telephone or the like from an OTA staff member.

  In step S612, the purchaser can stay at the accommodation facility based on the content of the reservation right. In step S611, the name of the guest has been changed to the purchaser, and since the accommodation fee has already been secured in the accommodation facility from OTA in step S610, the amount of money A has been secured. Can stay in the accommodation without any effort.

  In step S613, the credit card with the amount A is debited from the seller to the OTA based on the credit frame secured in step S602.

  In step S614, the broker pays the consideration for the exhibition to the exhibitor. The amount of payment is the amount obtained by subtracting the fee from the amount B sold in step S607. The broker may make payment after confirming that the purchaser has stayed. Thereby, it can be ensured that the exhibitor has not canceled the accommodation facility despite having exhibited the reservation right.

<Description of effects>
As described above, according to the mediation support system according to the sixth embodiment of the present invention, the name change procedure for the accommodation facility is performed by the OTA, and the work burden on the mediator can be reduced. In addition, since the reservation right to be exhibited is a frame reserved by the OTA, it is possible to reduce the work burden on the broker because the content examination is unnecessary or can be simplified.

  In addition, in this embodiment, although OTA and the broker are demonstrated separately, the same provider may operate.

(Seventh embodiment)
The display state of the purchaser's terminal device 111 in the seventh embodiment will be described with reference to FIG. A purchaser who wishes to purchase a reservation right can refer to a list of accommodation facilities handled by the broker from the WEB page provided by the broker, and can select an accommodation facility where he / she wishes to stay. The screen after selecting an accommodation facility is shown in FIG. In FIG. 10, the accommodation facility name of the selected accommodation facility, and photographs P, Q, and R (for example, photographs of the exterior and interior of the hotel and incidental facilities) are displayed. Moreover, the evaluation of the past user with respect to an accommodation establishment is displayed. In addition, the number of reservation rights currently being displayed, the maximum discount amount, and the average discount amount are displayed. When the “Register to watch list” button is clicked, when the exhibition information on the reservation right of the selected accommodation facility is registered in the mediation support server 121, the usage is pushed and distributed to the purchaser by e-mail or the like, for example. Is done. Therefore, the purchaser can obtain information on the accommodation facility desired to purchase in a timely manner.

  The information on the accommodation facility selected may include campaign information from the accommodation facility or OTA, or information on the accommodation facility itself or the accommodation reservation right exhibited by the OTA.

(program)
FIG. 11 is a schematic block diagram showing the configuration of the computer 201. The computer 201 includes a CPU 202, a main storage device 203, an auxiliary storage device 204, and an interface 205.

  Here, details of a program for realizing each function constituting the mediation support server 121 according to the embodiment of the present invention will be described.

  The mediation support server 121 is mounted on the computer 201. The operation of each component of the mediation support server 121 is stored in the auxiliary storage device 204 in the form of a program. The CPU 202 reads out the program from the auxiliary storage device 204, expands it in the main storage device 203, and executes the above processing according to the program. Further, the CPU 202 secures a storage area corresponding to the above-described storage unit in the main storage device 203 according to the program.

  Specifically, the program determines, in the computer 201, a step of receiving reservation right information desired to be transferred from the exhibitor, a step of storing the reservation right information, and whether the reservation right information is appropriate. And a step of generating an exhibition list from the reservation right information and storing it in the storage unit as a result of being determined to be appropriate, and receiving the purchase right purchase request information from the purchase applicant who received the distribution of the exhibition list And a step of transmitting information based on the purchase request information to the seller and generating information for requesting a change of name based on the purchase request information to the issuer. It is.

  The auxiliary storage device 204 is an example of a tangible medium that is not temporary. Other examples of the non-temporary tangible medium include a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, and a semiconductor memory connected through the interface 205. When this program is distributed to the computer 201 via the network, the computer 201 that has received the distribution may develop the program in the main storage device 203 and execute the above processing.

  The program may be for realizing a part of the functions described above. Further, the program may be a so-called difference file (difference program) that realizes the above-described function in combination with another program already stored in the auxiliary storage device 204.

  Although several embodiments of the present invention have been described above, these embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. It can be performed. These embodiments and modifications thereof are included in the invention described in the claims and equivalents thereof, as long as they are included in the scope and gist of the invention.

1, 2 ... Mediation support system 111, 111a, 111b, 111c ... Terminal device 121 ... Mediation support server 122 ... Communication unit 123 ... Control unit 124 ... Storage unit 131, 131a, 131b, 131c ... Accommodation facility reservation system 141 ... Network 151 ... OTA server 201 ... Computer 202 ... CPU 203 ... Main storage device 204 ... Auxiliary storage device 205 ... Interface

Claims (9)

A mediation support server that manages reservation right information related to reservation right issued by an issuer,
A communication unit for receiving the reservation right information desired to be transferred from the seller including information on the payment method;
A storage unit for storing the reservation right information;
It is determined whether or not the reservation right information is appropriate, and as a result of being determined as appropriate, a control unit that generates an exhibition list from the reservation right information and stores it in the storage unit,
The control unit, when receiving purchase reservation information of the reservation right from the purchase requester who has received the distribution of the exhibition list stored in the storage unit, to the issuer at the time of reservation based on the reservation right information Determine if the payment for the reservation has been made or not,
As a result of the determination, if payment procedure is performed, generate information for paying the seller an amount obtained by subtracting a predetermined amount from the desired sales amount included in the reservation right information,
If the payment procedure is not performed as a result of the determination, information for paying the amount related to the reservation to the issuer is generated, and the amount obtained by subtracting the desired sales amount from the amount related to the reservation Notification of payment request for the amount of money plus a predetermined amount to the seller,
Further, a mediation support server that transmits information based on the purchase request information to the exhibitor, and generates information for making a name change request based on the purchase request information to the issuer.   The control unit is for paying an amount obtained by subtracting a predetermined amount from an amount based on a desired amount of sales included in the reservation right information for the seller regardless of whether the purchase request information is received or not. The mediation support server according to claim 1 which generates information.   When the information on the issuer that has the possibility of listing a reservation right is included in the listing list based on a request from the purchase applicant, the control unit sends the listing to the purchase applicant. The intermediary support server according to claim 1 or 2, wherein information including information on a potential issuer is transmitted.   The storage unit includes issuer information indicating whether or not the issuer accepts a name change, and the control unit determines whether or not the reservation right information is appropriate based on the issuer information. The mediation support server according to any one of claims 1 to 3.   The intermediary support server according to claim 1, wherein the reservation right is a reservation right related to an accommodation facility. An intermediary support system for managing reservation right information related to a reservation right issued by an issuer,
The brokerage support server receives the reservation right information desired to be transferred from the seller including information on the fee payment method, stores the reservation right information, determines whether or not the reservation right information is appropriate, As a result of being determined to be appropriate, an exhibition list is generated from the reservation right information, stored, and when the purchase request information of the reservation right is received from the purchase applicant who has received distribution of the exhibition list, Based on the rights information, it is determined whether or not the payment procedure for the amount related to the reservation is made to the issuer at the time of reservation,
As a result of the determination, if a payment procedure has been performed, information for performing payment of an amount obtained by subtracting a predetermined amount from the desired sales amount to the seller is generated,
The determination result, if the payment is not performed, the said issuing said generates information for payment of the amount of the reserved for users, is included in the reservation right information from the amount of the reservation Notifying the seller of a payment request for an amount obtained by adding a predetermined amount to an amount obtained by subtracting the desired sales amount,
The brokerage support system further comprising: transmitting information based on the purchase request information to the seller, and generating information for requesting a change of name based on the purchase request information to the issuer. . A mediation support method for managing reservation right information related to a reservation right issued by an issuer,
The mediation support server
Receiving the reservation right information desired to be transferred from the seller including information on the payment method;
Storing the reservation right information;
Determining whether the reservation right information is appropriate;
As a result of being determined to be appropriate, generating and storing an exhibition list from the reservation right information; and
If the purchase request information of the reservation right is received from the purchase requester who has received the distribution of the exhibition list, whether the payment procedure of the amount related to the reservation is performed to the issuer at the time of reservation based on the reservation right information A step of determining whether or not
As a result of the determination step of the payment procedure, if payment procedure is performed, information for paying the seller by subtracting a predetermined amount from the desired sales amount included in the reservation right information is generated. And steps to
If the payment procedure is not performed as a result of the determination step of the payment procedure, information for paying the amount related to the reservation to the issuer is generated, and the desired sales amount is calculated from the amount related to the reservation. Notifying the seller of a payment request for an amount obtained by adding a predetermined amount to the amount obtained by subtracting
And a method of transmitting information based on the purchase request information to the seller and generating information for making a name change request based on the purchase request information to the issuer. A mediation support program for managing reservation rights information related to reservation rights issued by an issuer,
Receiving the reservation right information desired to be transferred from the seller including information on the payment method;
Storing the reservation right information;
Determining whether the reservation right information is appropriate;
As a result of being determined to be appropriate, generating and storing an exhibition list from the reservation right information; and
If the purchase request information of the reservation right is received from the purchase requester who has received the distribution of the exhibition list, whether the payment procedure of the amount related to the reservation is performed to the issuer at the time of reservation based on the reservation right information A step of determining whether or not
As a result of the determination step of the payment procedure, if payment procedure is performed, information for paying the seller by subtracting a predetermined amount from the desired sales amount included in the reservation right information is generated. And steps to
If the payment procedure is not performed as a result of the determination step of the payment procedure, information for paying the amount related to the reservation to the issuer is generated, and the desired sales amount is calculated from the amount related to the reservation. Notifying the seller of a payment request for an amount obtained by adding a predetermined amount to the amount obtained by subtracting
And transmitting information based on the purchase request information to the seller and generating information for requesting a change of name based on the purchase request information to the issuer. Mediation support program. An intermediary support server that is connected to a management server that manages reservation right information issued by an issuer via a network and manages reservation right information that an exhibitor wishes to transfer including information on a fee payment method. A communication unit for receiving the reservation right information desired to be transferred from
A storage unit for storing reservation right information desired to be transferred;
A control unit that generates an exhibition list from the reservation right information desired to be transferred and stores it in the storage unit;
The control unit, when receiving purchase reservation information of the reservation right from the purchase requester who has received the distribution of the exhibition list stored in the storage unit, to the issuer at the time of reservation based on the reservation right information Determine whether payment for the reservation has been made or not,
As a result of the determination, if payment procedure is performed, generate information for paying the seller an amount obtained by subtracting a predetermined amount from the desired sales amount included in the reservation right information,
If the payment procedure is not performed as a result of the determination, information for paying the amount related to the reservation to the issuer is generated, and the amount obtained by subtracting the desired sales amount from the amount related to the reservation Notification of payment request for the amount of money plus a predetermined amount to the seller,
A mediation support server that transmits name information of the purchase applicant to the management server.

Images