JP6155826B2 - Evaluation program and evaluation apparatus - Google Patents

Description

  The present invention relates to an evaluation program and an evaluation apparatus.

  With the widespread use of personal computers and portable terminals, browsing documents using a display device has become common. In addition, many document providers obtain evaluation information about the contents of the provided documents from the user and try to improve the contents of the documents based on the evaluation contents. Such a provider obtains evaluation information from the user, for example, by sending a questionnaire to the user, or through a website or e-mail.

  Further, as a technique related to browsing information using a display device, there is a technique of calculating a browsing time during which content is browsed in a user terminal having a window system that displays the content in a plurality of windows.

  In addition, as a technology to support the work using the computer, the information about the data displayed in the active window and the inactive window is used to predict the next file that the user needs. Some improve accuracy.

JP 2007-328423 A JP 2008-046824 A

  As described above, in order to obtain evaluation information related to the document content from the user, it is necessary to request the user to perform work such as sending a questionnaire sheet or accessing a Web site. Since such work is time-consuming for the user, there is a problem that it is difficult to obtain a lot of evaluation information. In particular, it was difficult to obtain a detailed evaluation result indicating which part of the document had a problem.

  In one aspect, an object of the present invention is to provide an evaluation program and an evaluation apparatus capable of obtaining a detailed evaluation result for document contents.

  In one proposal, an evaluation program for causing a computer to execute the following processing is provided. In a state where the first window in which a document having a plurality of partial areas is displayed and the second window in which other information is displayed are opened on the display screen, the computer The number of times the active window is switched between the two windows is determined for each partial area displayed in the first window at the time of switching. Then, the evaluation result for each partial area is output based on the determined number of times of switching for each partial area.

  Further, in one proposal, an evaluation apparatus that performs the same processing as that of the above computer is provided.

  According to one aspect, it is possible to obtain a detailed evaluation result about the document content.

It is a figure which shows the structural example and operation example of the evaluation apparatus which concern on 1st Embodiment. It is a figure which shows the structural example of the information browsing system which concerns on 2nd Embodiment. It is a figure which shows the hardware structural example of a delivery server. It is a figure which shows the example (1) of a screen display in a display terminal. It is a figure which shows the example (2) of a screen display in a display terminal. It is a block diagram which shows the example of the processing function of a display terminal and a delivery server. It is a figure which shows the example of the information registered into procedure manual page browsing information. It is a flowchart which shows the collection process example of procedure manual page browsing information. It is a figure which shows the example of the information registered into browsing information between windows. It is a flowchart which shows the collection processing example of browsing information between windows. It is a flowchart which shows the example of a point calculation process for every page. It is a figure which shows the example of the information registered into a point calculation result table. It is a flowchart which shows the example of a presentation process of the page which has a subject. It is a figure which shows the example of the information registered into a rule corresponding table. It is a flowchart which shows the example of a presentation process of the rule which has a subject. It is a figure which shows the example of the information registered into the table for point calculation. It is a flowchart which shows the modification of the presentation process of the rule which has a subject. It is a flowchart which shows the example of a process which specifies the combination of the page switched frequently.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[First Embodiment]
FIG. 1 is a diagram illustrating a configuration example and an operation example of the evaluation apparatus according to the first embodiment. An evaluation apparatus 1 shown in FIG. 1 includes a determination unit 2 and an evaluation unit 3. The process of the determination part 2 and the evaluation part 3 is implement | achieved, for example, when the processor with which the evaluation apparatus 1 is provided executes a predetermined program.

  The determination unit 2 switches the active window between the first window 4a and the second window 4b in a state where both the first window 4a and the second window 4b are opened on the display screen 5. Get the number of times Here, the document 6 having a plurality of partial areas is displayed in the first window 4a. The partial area is, for example, a page, a paragraph, a chapter, or the like. On the other hand, information different from the document 6 is displayed in the second window 4b.

  The determination unit 2 displays the number of times that the active window is switched between the first window 4a and the second window 4b based on the acquired number of times, and the partial area displayed in the first window 4a at the time of switching. Judge every.

The evaluation unit 3 outputs an evaluation result for each partial region based on the number of times of switching for each partial region determined by the determination unit 2.
The evaluation result is output as a numerical value “evaluation value”, for example. Table 7 in FIG. 1 shows an example in which evaluation values “90”, “70”, and “20” are output for each of the partial areas # 1, # 2, and # 3.

  Here, the situation in which the first window 4a and the second window 4b are both opened and the active window is switched multiple times between them is that the user and the document in the first window 4a and the second window 4b. It can be said that the information in the window 4b is viewed alternately. For example, there may be a case where the content of the document in the first window 4a is related to the content of information displayed in the second window 4b.

  When an active window is frequently switched between the first window 4a and the second window 4b in a state where the page in the first window 4a is displayed, the page is displayed on the first window 4a. It is presumed that the user has confirmed the contents of the given page many times. For example, there may be a problem with the content of the page such as the content of the page displayed in the first window 4a is difficult for the user to understand.

  Therefore, the number of times that the active window is switched between the first window 4a and the second window 4b in a state where the page in the first window 4a is displayed evaluates the contents of the page. Can be an indicator for. For example, it is estimated that the more the number of times of switching is, the higher the possibility that there is some problem in the content of the page.

  Therefore, according to the evaluation apparatus 1 described above, an evaluation result for the content of the document 6 can be obtained for each partial region by outputting the evaluation result for each partial region based on the number of times of switching for each partial region. Further, a detailed evaluation result as a partial area unit can be easily obtained without causing the user who has viewed the document 6 to perform any work.

[Second Embodiment]
Next, an example in which the evaluation apparatus 1 is applied to a distribution server that distributes work procedure manual data will be described.

  FIG. 2 is a diagram illustrating a configuration example of an information browsing system according to the second embodiment. The information browsing system includes a distribution server 100 and a plurality of display terminals 200. Distribution server 100 and each display terminal 200 are connected via network 300.

  The distribution server 100 distributes work procedure manual data to the display terminal 200. The work procedure manual is a document in which sentences, diagrams, and the like for describing the procedure of the design work performed by the user using the display terminal 200 are described. The work procedure manual has a plurality of pages. Although the method for distributing the work procedure manual is not particularly limited, for example, the distribution server 100 functions as a Web server and distributes the work procedure manual.

  In addition, the distribution server 100 receives information indicating the browsing status of the work procedure manual distributed and viewed on the display terminal 200 from each of the display terminals 200 that are the distribution destinations. The distribution server 100 aggregates the received information and determines a page having a problem that the explanation is difficult to understand from the pages of the work procedure manual.

  The display terminal 200 displays the work procedure manual on the display screen based on the data distributed from the distribution server 100. A window for the work procedure manual is displayed on the display screen, and the work procedure manual is displayed in this window.

  The display terminal 200 is also used by a user to perform design work. Although the design target is not particularly limited, for example, a component, an electric circuit, a computer system, a communication system, etc. are designed. The display terminal 200 executes a work tool program for design work. A window of the work tool is displayed on the display screen, and the user browses display information in the window of the work tool and performs a design work by performing an input operation to an input area in the window.

  For example, the user of the display terminal 200 performs design work while browsing the work procedure manual. In this case, both the work procedure manual window and the work tool window are displayed on the display screen. For example, the user performs design work while switching the window to be activated between the window of the work procedure manual and the window of the work tool. Alternatively, the user may adjust the at least one so that the window of the work procedure manual and the window of the work tool do not overlap on the screen, and may perform the design work while simultaneously viewing both windows.

  The display terminal 200 further collects information indicating the browsing status such as the switching status between the window of the work procedure manual and another window such as the window of the work tool, the window size, and the like to the distribution server 100. A function to transmit is provided. The distribution server 100 determines a page having a problem from the pages of the work procedure manual based on the received information.

FIG. 3 is a diagram illustrating a hardware configuration example of the distribution server. The distribution server 100 is realized as a computer as shown in FIG. 3, for example.
The distribution server 100 is entirely controlled by a processor 101. The processor 101 may be a multiprocessor. The processor 101 is, for example, a central processing unit (CPU), a micro processing unit (MPU), a digital signal processor (DSP), an application specific integrated circuit (ASIC), or a programmable logic device (PLD). The processor 101 may be a combination of two or more elements among CPU, MPU, DSP, ASIC, and PLD.

A RAM (Random Access Memory) 102 and a plurality of peripheral devices are connected to the processor 101 via a bus 108.
The RAM 102 is used as a main storage device of the distribution server 100. The RAM 102 temporarily stores at least part of an OS (Operating System) program and application programs to be executed by the processor 101. The RAM 102 stores various data necessary for processing by the processor 101.

  Peripheral devices connected to the bus 108 include an HDD (Hard Disk Drive) 103, a graphic processing device 104, an input interface 105, a reading device 106, and a communication interface 107.

  The HDD 103 is used as an auxiliary storage device of the distribution server 100. The HDD 103 stores an OS program, application programs, and various data. As the auxiliary storage device, other types of nonvolatile storage devices such as SSD (Solid State Drive) can be used.

  A display device 104 a is connected to the graphic processing device 104. The graphic processing device 104 displays an image on the screen of the display device 104a in accordance with an instruction from the processor 101. Examples of the display device include a display device using a CRT (Cathode Ray Tube) and a liquid crystal display device.

  An input device 105 a is connected to the input interface 105. The input interface 105 transmits a signal output from the input device 105a to the processor 101. Examples of the input device 105a include a keyboard and a pointing device. Examples of pointing devices include a mouse, a touch panel, a tablet, a touch pad, and a trackball.

  A portable recording medium 106 a is detached from the reading device 106. The reading device 106 reads the data recorded on the portable recording medium 106 a and transmits it to the processor 101. Examples of the portable recording medium 106a include an optical disk, a magneto-optical disk, and a semiconductor memory.

The communication interface 107 transmits / receives data to / from other devices such as the display terminal 200 via the network 300.
With the hardware configuration described above, the processing function of the distribution server 100 can be realized. Each display terminal 200 shown in FIG. 2 can also be realized as a computer having the hardware shown in FIG.

Next, an overview of a process for determining a page having a problem, which is performed using the display terminal 200 and the distribution server 100, will be described using the screen display examples of FIGS.
FIG. 4 is a diagram showing a screen display example (1) in the display terminal.

  First, the window of the work procedure manual will be described with reference to FIG. A procedure manual window 410 shown in FIG. 4 is a window in which the contents of the work procedure manual document are displayed. In the present embodiment, the work procedure manual is displayed in one procedure manual window 410. For example, the user performs an operation for scrolling the display in the procedure manual window 410 or switches the page of the work procedure manual to be displayed in the procedure manual window 410 by operating the page switching button. Can do.

  The procedure manual window 410 is displayed, for example, by executing a web page browser program. In this case, the work procedure manual data is distributed as PDF (Portable Document Format) data or HTML (HyperText Markup Language) data, for example. When distributed as PDF data, for example, the data of the work procedure manual is transmitted from the distribution server 100 as a single file for all pages. When distributed as HTML data, for example, every time a page switching operation manual is performed, data corresponding to the next page may be transmitted from the distribution server 100. The work procedure manual data may be read into the display terminal 200 from a portable recording medium such as an optical disk, for example.

  Further, the display terminal 200 needs to determine which page is currently displayed among the pages of the work procedure manual in order to collect information indicating the browsing status for each page. For example, when the work procedure manual is switched and displayed in units of pages in the procedure manual window 410, the currently displayed page is easily determined. On the other hand, when each page of the work procedure manual is continuously moved by the scroll operation in the procedure manual window 410, for example, the page occupied most in the procedure manual window 410 is the currently displayed page. Can be determined. In this case, it is determined that the page has been switched when the page having the largest occupation ratio in the procedure manual window 410 is changed.

  Next, the window of the work tool will be described. A work tool window 420 shown in FIG. 4 is a window displayed when the work tool program is executed. The user browses display information in the work tool window 420 and performs an input operation to an input area in the work tool window 420 to perform a design work.

  During the execution of the work tool program, a plurality of work tool windows 420 may be displayed. For example, when the user finishes the input operation to the work tool window 420 and confirms the input information, a new work tool window 420 is displayed. For example, as the work tool window 420, a window indicating a main screen of the work tool program and a plurality of windows for inputting information to each input item in the main screen may be displayed. In this case, for example, when an input item in the main screen is selected from a state in which the window of the main screen is displayed, an information input window corresponding to the selected input item is popped up.

Next, an example of a method for determining a page having a problem will be described with reference to FIG.
The work procedure manual is a document for explaining the procedure of the design work using the work tool. For this reason, a user who performs a design work using a work tool often opens the procedure manual window 410 while the work tool window 420 is opened on the screen of the display terminal 200.

  Here, the display terminal 200 displays the window browsing status such as the switching status between the procedure manual window 410 and a window other than the procedure manual window 410 such as the work tool window 420 and the window size of the procedure manual window 410. Collect the information shown. Then, the distribution server 100 determines a page having a problem from the work procedure manual based on the information collected by the display terminal 200.

  In the example of FIG. 4, a part of the procedure manual window 410 overlaps a part of the work tool window 420. In such a case, it is considered that the user repeats the procedure of activating the procedure manual window 410 to check the contents of the work procedure manual and then activating the work tool window 420 to perform design work such as input operation. It is done.

  Note that “activate a window” means that a window is displayed in the foreground and is subject to an input operation. On the upper side of FIG. 4, the procedure manual window 410 is in an active state, and on the lower side of FIG. 4, the work tool window 420 is in an active state.

  If the user can easily understand the contents of a page with a work procedure manual, the number of active / inactive switching is considered to be small between the procedure manual window 410 on which the page is displayed and the work tool window 420. It is done. However, if the active window is frequently switched between a certain work tool window 420 and the procedure manual window 410 displaying one page of the work procedure manual, the contents of the page of the work procedure manual are displayed. There is a possibility that the user is not able to understand well.

  Therefore, the distribution server 100 adds up the number of times that the active window is switched between a window other than the procedure manual window 410 and the procedure manual window 410 on which one page of the work procedure manual is displayed. If this total value is high, the work procedure manual page is highly related to other windows that are frequently switched, and the work procedure manual page is deeply related to the user's work using other windows. It is considered that the user has reviewed the contents of the work procedure manual page many times. Therefore, the distribution server 100 determines the page of the work procedure manual having a high total value as a page having a problem.

Further, when counting the number of times of switching, the distribution server 100 also considers the time during which windows other than the procedure manual window 410 are in an active state as follows.
It can be presumed that the other window that has been active for a certain time or longer in the state in which the procedure manual window 410 is opened is the window in which information related to the procedure manual window 410 is displayed, that is, the work tool window 420. it can. On the contrary, in the state where the procedure manual window 410 is opened, the window that has been active for less than a certain time is unlikely to be viewed by the user while comparing with the work procedure manual. For example, such a window may have been activated incorrectly.

  Therefore, the distribution server 100 determines only the number of times of switching for the windows that have been active for a certain period of time other than the procedure manual window 410 in a state where the procedure manual window 410 is opened. Include in total. Thereby, it is possible to estimate whether the window is the work tool window 420 among the other windows opened together with the procedure manual window 410. Then, only the number of times of switching between the estimated window and the procedure manual window 410 is counted, and the page having the problem can be discriminated from the result, so that the discrimination accuracy is improved. Furthermore, it is possible to reduce the calculation load as compared with the case where the count values of the switching times for all the windows other than the procedure manual window 410 are summed.

In the following description, among the windows other than the procedure manual window 410, a window that has been active for a certain period of time is referred to as a “long-time operation window”.
FIG. 5 is a diagram showing a screen display example (2) in the display terminal. With reference to FIG. 5, a determination criterion for a page having a problem, which is different from the above-described active window switching count, will be described.

  In the example of FIG. 5, the size of each window is adjusted so that the procedure manual window 410 and the work tool window 420 do not overlap each other. When the windows do not overlap in this way, the user can view the work procedure manual without switching the active window.

  Furthermore, even if a part of the procedure manual window 410 overlaps the work tool window 420 as in the example of FIG. 4, when the procedure guide window 410 is in an inactive state, another window in the region of the procedure guide window 410 is displayed. When the area that does not overlap with the user is large, the user can view the work procedure manual without performing a switching operation for activating the procedure manual window 410.

  As described above, there is a case where it takes time for the user to understand the contents of the work procedure manual even if the active window is not switched between the procedure manual window 410 and a window other than the procedure manual window 410. Conceivable. Therefore, the distribution server 100 determines a page having a problem based on the size of the procedure manual window 410.

  As an example, when the procedure manual window 410 is in an inactive state, the display terminal 200 is an area of the procedure manual window 410 that does not overlap with other windows (hereinafter referred to as “non-overlapping area”). The ratio of the size to the entire display screen is detected. The distribution server 100 determines a page having a problem based on the length of a period in which the procedure manual window 410 displaying one page of the work procedure manual is inactive and the ratio of non-overlapping areas in this period. To do. The greater the percentage of non-overlapping areas, the more likely the user is browsing the inactive procedure manual window 410, so the page displayed at that time is likely to have a problem. .

Hereinafter, details of the processing of the display terminal 200 and the distribution server 100 will be described.
FIG. 6 is a block diagram illustrating an example of processing functions of the display terminal and the distribution server.
The display terminal 200 includes a procedure manual display unit 211, a work tool processing unit 212, a window management unit 213, and information collection units 214 and 215.

  The procedure manual display unit 211 displays the work procedure manual on the procedure manual window on the screen based on the data of the work procedure manual distributed from the distribution server 100. The process of the procedure manual display unit 211 is realized, for example, when the processor of the display terminal 200 executes an application program for displaying the work procedure manual on the screen. For example, the process of the procedure manual display unit 211 is realized by the processor of the display terminal 200 executing a browser program for a Web page.

  The work tool processing unit 212 displays each screen of a work tool such as an input screen for design work in a work tool window. In addition, the work tool processing unit 212 executes design-related processing based on information input on the input screen. Note that the processing of the work tool processing unit 212 is realized, for example, when the processor of the display terminal 200 executes a work tool application program.

  The window management unit 213 controls display of windows including procedure manual windows and work tool windows. Note that the processing of the window management unit 213 is realized, for example, when the processor of the display terminal 200 executes an OS program.

  The information collection unit 214 collects the procedure manual page browsing information 220 by making an inquiry to the window management unit 213. The procedure manual page browsing information 220 stores, for each page of the work procedure manual, information regarding the active / inactive switching status of the display window of the page and the size of the window.

  The information collection unit 215 collects the inter-window browsing information 230 by making an inquiry to the window management unit 213. The inter-window browsing information 230 stores information regarding switching of an active window between the procedure manual window and other windows other than the procedure manual window. In addition, the information collection unit 215 transmits the collected procedure manual page browsing information 220 and the inter-window browsing information 230 to the distribution server 100.

  Note that the processing of the information collection units 214 and 215 is realized, for example, when the processor of the display terminal 200 executes a predetermined program. For example, the processing of the information collection units 214 and 215 is realized by the processor of the display terminal 200 executing a predetermined application program. In this case, for example, the application program is read from another server device such as the distribution server 100 or a portable storage medium such as an optical disk and installed in the display terminal 200. Further, the application program may be received from the distribution server 100 when distributing the operation procedure manual data.

  As another example, at least a part of the processing of the information collection units 214 and 215 is executed by the processor of the display terminal 200 on the Java (registered trademark) applet transmitted from the distribution server 100 when distributing the operation procedure data. It may be realized by doing.

  On the other hand, the distribution server 100 includes a procedure manual distribution unit 111, a point calculation unit 112, and a totalization processing unit 113. The processing of each of these units is realized, for example, when the processor 101 of the distribution server 100 executes a predetermined application program.

  The storage area of the distribution server 100 stores reception information 121, a point calculation result table 122, arithmetic expression information 123, a rule correspondence table 124, and a point calculation table 125. Among these, the arithmetic expression information 123, the rule correspondence table 124, and the point calculation table 125 are prepared in advance in a nonvolatile storage device (for example, the HDD 103) of the distribution server 100. The reception information 121 and the point calculation result table 122 are information for storing the reception results and processing results of the distribution server 100, and are stored in at least a volatile storage device (for example, the RAM 102) of the distribution server 100.

  The procedure manual distribution unit 111 distributes the document data of the operation procedure manual to the display terminal 200. At the time of this distribution, the procedure manual distribution unit 111 may transmit a predetermined program for realizing at least a part of the information collecting function in the display terminal 200 together with the document data of the operation procedure manual. An example of this program is the aforementioned Java applet. Further, the procedure manual distribution unit 111 may transmit a program for realizing at least a part of the information collecting function in the display terminal 200 at a timing different from the transmission of the operation procedure document data.

  The point calculation unit 112 receives information indicating the browsing status of the window collected by the display terminal 200 and stores it in the reception information 121. Further, the point calculation unit 112 calculates a point indicating the degree of having a problem for each page of the work procedure manual according to the arithmetic expression defined in the arithmetic expression information 123 based on the reception information 121. The point calculation unit 112 stores the calculated points for each page in the point calculation result table 122. Further, the point calculation unit 112 also has a function of updating the arithmetic expression defined in the arithmetic expression information 123 in accordance with an input operation by the administrator of the distribution server 100.

  The aggregation processing unit 113 performs various aggregation processes based on the calculated points. For example, based on the point calculation result table 122, the aggregation processing unit 113 outputs a page having points that are equal to or greater than a predetermined threshold value as a page having a problem.

  The totalization processing unit 113 also has a function of totaling points for each design work rule. “Rule” indicates, for example, a rule determined in advance for each part to be designed and each design work procedure. The work procedure manual is described based on the convention, and the convention correspondence table 124 stores a correspondence relationship indicating to which convention the page of the work procedure manual is related.

  The totalization processing unit 113 refers to the contract correspondence table 124 and calculates the points for each contract by counting the information stored in the reception information 121 and the point calculation result table 122 for each contract. The tabulation processing unit 113 outputs a rule that the calculated point is equal to or greater than a predetermined threshold value as a rule having a problem.

  In addition, in the point calculation table 125, a weighting factor for point calculation is associated with each combination of the name and version number of the work procedure manual and the identification information in the rule correspondence table 124. The aggregation processing unit 113 can also perform weighting by referring to the point calculation table 125 when calculating points for each rule.

Next, information collection processing in the display terminal 200 will be described.
First, the collection process of the procedure manual page browsing information 220 by the information collecting unit 214 will be described. FIG. 7 is a diagram illustrating an example of information registered in the procedure manual page browsing information.

  In the procedure manual page browsing information 220, information collected from when the work procedure manual is opened on the display terminal 200 to when it is closed is registered. The procedure manual page browsing information 220 includes one or more records corresponding to one page of the work procedure manual. In one record, information collected from the start of the display of one page in the procedure manual window until the display of the page is switched to the display of another page is registered.

  Note that the procedure manual page browsing information 220 may include a plurality of records corresponding to the same page. For example, there is one record corresponding to page “1” from the start of display of a certain page (referred to as page “1”) until the display is switched to another page (referred to as page “2”). be registered. Thereafter, when the display is switched from page “2” to page “1”, a new record corresponding to page “1” is generated.

The record of the procedure manual page browsing information 220 includes initial information 221 and termination information 222.
The initial information 221 is registered when the display of the page is started, and includes items of “procedure manual page number”, “start time”, and “window ratio”. In the item of “procedure manual page number”, the identification number of the page whose display has been started is registered. In the “start time” item, the time when the page display is started is registered. In the “window ratio” item, the ratio of the size of the procedure manual window to the size of the entire display screen at the time when the display of the page is started is registered.

  The end information 222 includes an item “end time”. In the “end time” item, the time when the display is switched to another page, or the time when the browsing of the work procedure manual is ended by closing the procedure manual window itself is registered.

  Further, at least one of active time information 223 and 224 and inactive time information 225 and 226 is registered in the procedure manual page browsing information 220. In addition, a plurality of each of these pieces of information may be registered in the procedure manual page browsing information 220.

  In the active time information 223, information collected when the procedure manual window is switched to the active state is registered. The active time information 223 includes items of “state switching time” and “window ratio”. In the “state switching time” item, the time when the procedure manual window is switched to the active state is registered. In the “window ratio” item, the ratio of the size of the procedure manual window to the size of the entire display screen at the time of switching to the active state is registered.

  In the active information 224, information collected when the size of the active procedure manual window is changed is registered. The active time information 224 includes items of “size switching time” and “window ratio”. The time when the size of the procedure manual window is changed is registered in the item “size switching time”. In the “window ratio” item, the ratio of the size of the procedure manual window to the size of the entire display screen after switching is registered.

  In the inactive information 225, information collected when the procedure manual window is switched to the inactive state is registered. The inactive time information 225 includes items of “state switching time” and “visible window ratio”. In the “state switching time”, the time when the procedure manual window is switched to the inactive state is registered. In the item “visible window ratio”, a ratio of the size of the non-overlapping area of the procedure manual window to the size of the entire display screen at the time when the procedure manual window is switched to the inactive state is registered.

  The inactive time information 226 includes information collected when the size of the non-overlapping area is changed in the state where the procedure manual window is inactive, that is, an area that does not overlap with other windows in the procedure manual window. be registered. The inactive time information 226 includes items of “size switching time” and “visible window ratio”. In the item “size switching time”, the time when the size of the non-overlapping area is changed is registered. In the “visible window ratio” item, the ratio of the size of the non-overlapping area of the procedure manual window to the size of the entire display screen after the size change is registered.

  In the procedure manual page browsing information 220 described above, after the initial information 221 is registered, other information is added to the end whenever an information registration trigger occurs. Therefore, the time information registered in the procedure manual page browsing information 220 is arranged in ascending order from the top.

FIG. 8 is a flowchart illustrating an example of a collection process of procedure manual page browsing information. The processing in FIG. 8 is executed when the work procedure manual is opened on the display terminal 200.
[Step S11] The information collection unit 214 generates one record in the procedure manual page browsing information 220, and registers the initial information 221 in the generated record. The information collection unit 214 registers the page name of the opened page and the time when the page was opened in the items “procedure manual page number” and “start time” of the initial information 221, respectively. Further, the information collection unit 214 obtains the size of the procedure manual window from the window management unit 213, calculates the ratio of the size of the procedure manual window to the size of the entire display screen, and displays the calculation result as “window ratio of the initial information 221. To the item.

  [Step S12] The processing from step S12 to the loop end of step S19 is repeatedly executed at a constant period while the same page is opened in the procedure manual window.

  [Step S13] Based on the notification from the window management unit 213, the information collection unit 214 determines whether the procedure manual window has been detected to be switched from the active state to the inactive state or from the inactive state to the active state. . When switching from the inactive state to the active state is detected, the process of step S16 is executed. When switching from the active state to the inactive state is detected, the process of step S18 is executed. If the state change is not detected, the process of step S14 is executed.

  [Step S14] The information collection unit 214 determines whether the procedure manual window is in an active state. When the procedure manual window is in the active state, the process of step S15 is executed. When the procedure manual window is in the inactive state, the process of step S17 is executed.

  [Step S15] The information collection unit 214 determines whether a change in the size of the procedure manual window has been detected based on the notification from the window management unit 213. If a size change is detected, the process of step S16 is executed. If no size change is detected, the process proceeds to the loop end of step S19.

[Step S16] The information collection unit 214 registers any of the active time information 223 and 224 in the record generated in step S11.
When step S16 is executed after step S13, the active time information 223 is registered. In this case, the information collection unit 214 registers the time at which the procedure manual window is switched to the active state in the “state switching time” item of the active time information 223. Further, the information collection unit 214 acquires the size of the procedure manual window from the window management unit 213, calculates the ratio of the size of the procedure manual window to the size of the entire display screen, and displays the calculation result as “window” of the active time information 223. Register in the "Rate" field.

  On the other hand, when step S16 is executed after step S15, the active time information 224 is registered. In this case, the information collection unit 214 registers the time when the size of the procedure manual window is changed in the item “size switching time” of the active time information 224. Further, the information collection unit 214 obtains the size of the procedure manual window from the window management unit 213, calculates the ratio of the size of the procedure manual window to the size of the entire display screen, and displays the calculation result as “window of active information 224 Register in the "Rate" field.

  [Step S17] Based on the notification from the window management unit 213, the information collection unit 214 determines whether a change in the size of the non-overlapping area in the procedure manual window has been detected. If a size change is detected, the process of step S18 is executed. If no size change is detected, the process proceeds to the loop end of step S19.

[Step S18] The information collection unit 214 registers any one of the inactive information 225 and 226 in the record generated in Step S11.
When step S18 is executed after step S13, inactive time information 225 is registered. In this case, the information collection unit 214 registers the time when the procedure manual window is switched to the inactive state in the item “state switching time” of the inactive information 225. In addition, the information collection unit 214 acquires coordinate information indicating the areas of all windows currently open on the desktop and information indicating the display context of each window from the window management unit 213. The information collection unit 214 calculates the size of the non-overlapping area in the procedure manual window based on the acquired information, and registers the calculation result in the item “visible window ratio” of the inactive time information 225.

  On the other hand, when step S18 is executed after step S17, inactive time information 226 is registered. In this case, the information collection unit 214 registers the time when the size of the non-overlapping area in the procedure manual window is changed in the item “size switching time” of the inactive information 226. Further, the information collection unit 214 calculates the size of the non-overlapping area in the procedure manual window based on the information acquired from the window management unit 213 in the same procedure as when step S18 is executed after step S13. Then, the information collecting unit 214 registers the calculation result in the item “visible window ratio” of the inactive time information 226.

[Step S19] When the information collecting unit 214 detects that the page is switched or the procedure manual window is closed, the information collecting unit 214 executes the process of step S20.
[Step S20] The information collection unit 214 registers the termination information 222 in the record generated in step S11. The information collection unit 214 registers the current time in the “end time” item of the termination information 222.

  [Step S21] In step S19, when the page of the work procedure manual is switched while the procedure manual window is opened, the processing from step S11 is executed for the page after switching. On the other hand, when the procedure manual window is closed in step S19 and browsing of the work procedure manual is finished, the processing is finished.

Next, collection processing of the inter-window browsing information 230 by the information collecting unit 215 will be described. FIG. 9 is a diagram illustrating an example of information registered in the inter-window browsing information.
The inter-window browsing information 230 includes an active window between the procedure manual window and other windows other than the procedure manual window in the period from when the work procedure manual is opened to when it is closed on the display terminal 200. Information collected regarding switching is registered. The inter-window browsing information 230 includes initial information 231 and end information 232.

  The initial information 231 is registered when the procedure manual window is opened and browsing of the work procedure manual is started, and includes items of “procedure document page number” and “start time”. In the item of “procedure manual page number”, an identification number of a page displayed first when the procedure manual window is opened is registered. The time when the procedure manual window is opened is registered in the item “start time”.

The end information 232 includes an item of “end time”. In the “end time” item, the time when the procedure manual window is closed and the browsing of the work procedure manual is registered.
Further, at least one of the procedure manual window information 233 and other window information 234 is registered in the inter-window browsing information 230. In addition, a plurality of each of these pieces of information may be registered in the inter-window browsing information 230.

  In the procedure manual window information 233, information collected when the procedure manual window is switched to the active state is registered. The procedure manual window information 233 includes items of “page number” and “switching time”. In the “page number” item, the identification number of the page displayed in the procedure manual window when switching to the active state is registered. In the “switching time” item, the time when the procedure manual window is switched to the active state is registered.

  The other window information 234 registers information collected when the procedure manual window is switched to the inactive state, that is, when any other window other than the procedure manual window is switched to the active state. The other window information 234 includes items of “window name” and “switching time”. In the “window name” item, identification information of other windows that have been switched to the active state is registered. In this “window name” item, identification information of a work tool window may be registered. In the item “switching time”, the time when another window is switched to the active state is registered.

  In the inter-window browsing information 230 described above, after the initial information 231 is registered, the other information is added to the end whenever an information registration trigger occurs. Accordingly, the time information registered in the inter-window browsing information 230 is arranged in ascending order from the top.

FIG. 10 is a flowchart illustrating an example of a process for collecting browsing information between windows. The process of FIG. 10 is executed when the work procedure manual is opened on the display terminal 200.
[Step S31] The information collection unit 215 registers the initial information 231 in the inter-window browsing information 230. The information collection unit 215 sets the page name of the page displayed in the opened procedure manual window and the time when the procedure manual window was opened in the items of “procedure manual page number” and “start time” of the initial information 231. Register each.

[Step S32] The processing from step S32 to the loop end of step S37 is repeatedly executed at a constant period until the procedure manual window is closed.
[Step S33] The information collection unit 215 determines whether switching of an active window or switching of a page in a procedure manual window is detected. Note that switching of the active window is determined based on a notification from the window management unit 213. If switching of an active window or page switching is detected, the process of step S34 is executed. On the other hand, if neither active window switching nor page switching is detected, the process proceeds to the loop end of step S37.

  [Step S34] The information collection unit 215 determines whether the window switched from the inactive state to the active state is a procedure manual window. If the window switched to the active state is a procedure manual window, the process of step S35 is executed. On the other hand, when the window switched to the active state is a window other than the procedure manual window, the process of step S36 is executed.

  [Step S <b> 35] The information collection unit 215 registers the procedure manual window information 233 in the inter-window browsing information 230. The information collection unit 215 displays the page name of the page displayed in the active procedure manual window and the time of change to the active status in the “page number” and “switching time” of the procedure manual window information 233. Register each item.

  [Step S <b> 36] The information collection unit 215 registers other window information 234 in the inter-window browsing information 230. The information collection unit 215 registers the identification information of the other window that has entered the active state and the time when the window was changed to the active state in the “window name” and “switching time” items of the other window information 234, respectively.

[Step S37] When the procedure manual window is closed and browsing of the work procedure manual is completed, the information collection unit 215 executes the process of step S38.
[Step S38] The information collection unit 215 registers the termination information 232 in the inter-window browsing information 230. The information collection unit 215 registers the current time in the “end time” item of the termination information 232.

  [Step S39] The information collection unit 215 transmits the collected procedure manual page browsing information 220 and the inter-window browsing information 230 to the distribution server 100. Here, as an example, the collected information is transmitted at the timing when the procedure manual window is closed. However, the timing at which the collected information is transmitted is not limited to this timing.

  Further, as another example of the process of transmitting the collected information, each time the individual information in the procedure manual page browsing information 220 or the inter-window browsing information 230 is collected, the information is transmitted to the distribution server 100. May be. In this case, for example, the distribution server 100 generates the procedure manual page browsing information 220 and the inter-window browsing information 230 based on the received information and stores them in the reception information 121.

Next, point calculation and totalization processing by the distribution server 100 will be described.
The point calculation unit 112 of the distribution server 100 stores the procedure manual page browsing information 220 and the inter-window browsing information 230 collected by each display terminal 200 and transmitted from each display terminal 200 in the reception information 121. For example, every time the procedure manual page browsing information 220 and the inter-window browsing information 230 are received from one display terminal 200, the point calculation unit 112 adds the reception time to the received information and stores the received information 121 in the reception information 121.

  The distribution server 100 can distribute a plurality of types of work procedure manuals. For example, the distribution server 100 distributes work procedure manuals for different work tools. In addition, work procedure manuals having different version numbers may be distributed as work procedure manuals for the same work tool.

  The point calculation unit 112 classifies the received procedure manual page browsing information 220 and the inter-window browsing information 230 according to the identification number of the work procedure manual and stores them in the reception information 121. In the point calculation process described below, a point for each page is calculated for each work procedure document identified by one identification number.

The point calculation unit 112 calculates points for each page of the work procedure manual according to the arithmetic expression defined in the arithmetic expression information 123. The arithmetic expression is defined as the following expression (1).
α * Xq + β * Σ (Ti * Si) + γ * Σ (Tj ′ * Sj ′) (1)
In the first term of Expression (1), Xq represents the total number of times that the active window has transitioned from the long-time operation window to the procedure manual window in which the corresponding page is displayed. As described in FIG. 4, it is estimated that the user has reviewed the contents of the corresponding page many times as the total value increases, and the possibility that the page has a problem increases. α is an arbitrarily set weight coefficient.

Xq may be the total number of times that the active window has transitioned from the procedure manual window in which the corresponding page is displayed to the operation window for a long time.
In the second term of Equation (1), Ti represents the time for each period in which the procedure manual window in which the corresponding page is displayed is active and the size of the procedure manual window is not changed. Si indicates the ratio of the size of the procedure manual window to the display size in each period. The subscript i indicates the number of appearances of such a period, and the value of (Ti * Si) is added by the number of occurrences i of the period. β is a weighting factor that is arbitrarily set.

  If the procedure manual window is active, it can be assumed that the user is watching the page in the procedure manual window. It is estimated that the longer the time during which the procedure manual window is in the active state, the longer it takes the user to understand the corresponding page. Therefore, according to the second term of the formula (1), the higher the Ti, the higher the point, and the higher the possibility that the page has a problem.

  However, even if the procedure manual window is active, if the procedure manual window is small, the user may be watching a window other than the procedure manual window. Therefore, according to the second term of the formula (1), the point becomes lower as Si becomes smaller.

  In the third term of the formula (1), Tj ′ is the time for each period when the procedure manual window in which the corresponding page is displayed is inactive and the size of the non-overlapping area of the procedure manual window is not changed. Indicates. Sj ′ indicates the ratio of the size of the non-overlapping area of the procedure manual window to the display size in each period. The subscript j indicates the number of appearances of such a period, and (Tj ′ * Sj ′) is added by the number of appearances of the period j. γ is a weighting factor that is arbitrarily set.

  As described in FIG. 5, even if the procedure manual window is inactive, the user may be viewing the work procedure manual through the non-overlapping area of the procedure manual window. In addition, in order for the user to be able to view the work procedure manual even when the procedure manual window is inactive, it is considered that the window size is adjusted so that the non-overlapping area of the procedure manual window becomes relatively large. It is done.

  According to the third term of the formula (1), it is estimated that in the period when the procedure manual window is inactive, the larger the non-overlapping area of the procedure manual window, the higher the possibility that the user is browsing the corresponding page. Thus, the calculated value of the third term becomes large. And as such a period is long, it is estimated that it took a long time for the user to understand the corresponding page, and the calculated value of the third term becomes large.

  Note that the weighting coefficients α, β, and γ in Expression (1) can be arbitrarily set by the administrator of the distribution server 100, respectively. The administrator can change the degree of influence of each term in Expression (1) by changing the weighting coefficients α, β, and γ. Also, by setting the weighting factor to “0”, it is possible to prevent the corresponding term from affecting the point calculation.

Next, the point calculation process using the above equation (1) will be described using a flowchart. FIG. 11 is a flowchart illustrating an example of point calculation processing for each page.
First, in steps S51 and S52, a “long-time operation window” that has been active for a predetermined time or longer is specified from other windows opened on the desktop together with the procedure manual window.

  [Step S <b> 51] The point calculation unit 112 calculates the sum of active times for each window other than the procedure manual window based on the inter-window browsing information 230 stored in the reception information 121.

  Specifically, the point calculation unit 112 first performs the following process for each of the other window information 234 registered in the inter-window browsing information 230. The point calculating unit 112 switches the switching time registered in the other window information 234 and the information registered next in the inter-window browsing information 230 (any one of the procedure manual window information 233, the other window information 234, and the termination information 232). The difference from the time information (switching time or end time) registered in () is calculated. The calculated difference value indicates the length of the active period corresponding to each of the other window information 234.

  Next, the point calculation unit 112 classifies the other window information 234 registered in the inter-window browsing information 230 into those registered with the same window name. The point calculation unit 112 adds the length of the active period calculated for each of the other classified window information 234. As a result, the total sum of active times is calculated for each window name of the other windows.

  [Step S52] The point calculation unit 112 identifies a window name for which the total sum of the calculated times is equal to or greater than a predetermined threshold value. The other window indicated by the identified window name becomes a long-time operation window.

[Step S53] The point calculation unit 112 calculates Xq in Expression (1) for each page of the work procedure manual.
Specifically, the point calculation unit 112 first extracts other window information 234 in which the window name of the long-time operation window is registered from the inter-window browsing information 230. The point calculation unit 112 further selects other window information 234 in which the procedure manual window information 233 is registered next in the inter-window browsing information 230 from the extracted other window information 234. As a result, the other window information 234 corresponding to the other window that was active immediately before the procedure manual window is switched to the active state is selected.

  Next, the point calculation unit 112 extracts the page number from the procedure manual window information 233 registered next to the other selected window information 234 in the inter-window browsing information 230. The point calculation unit 112 counts the number extracted for each page number. Thereby, Xq for each page is calculated.

[Step S54] The point calculation unit 112 calculates Σ (Ti * Si) in Expression (1) for each page of the work procedure manual.
Specifically, the point calculation unit 112 selects one record from the procedure manual page browsing information 220, and performs the following processing for each of the active time information 223 and 224 registered in the selected record. In the following description, when the active information 223 and 224 are not distinguished, they are simply referred to as “active information”.

  The point calculation unit 112 includes time information registered in the active time information (state switching time or size switching time) and information registered next to the active time information in the selected record (active time information 223, 224, inactive The difference with the time information (any one of the state switching time, the size switching time, and the end time) registered in the time information 225, 226 and the termination information 222 is calculated. The calculated difference value indicates the length of one period during which the procedure manual window in which the corresponding page is displayed is active and the size of the procedure manual window is not changed, that is, Ti.

  Further, the window ratio registered in the active information indicates the ratio of the size of the procedure manual window to the display size in the period, that is, Si. The point calculation unit 112 calculates (Ti * Si) for each active information. Thereby, (Ti * Si) is calculated by the number of active information registered in one selected record.

  The point calculation unit 112 selects all the records in which the same procedure manual page number is registered in the initial information 221, calculates (Ti * Si), and adds all the calculated values. Thereby, Σ (Ti * Si) corresponding to one page is calculated.

The point calculation unit 112 calculates Σ (Ti * Si) for each page by performing the above process for each record in which the same procedure manual page number is registered in the initial information 221.
[Step S55] The point calculation unit 112 calculates Σ (Tj ′ * Sj ′) in Expression (1) for each page of the work procedure manual.

  Specifically, the point calculation unit 112 selects one record from the procedure manual page browsing information 220, and performs the following processing for each of the inactive time information 225 and 226 registered in the selected record. . In the following description, when the inactive information 225 and 226 are not distinguished, they are simply referred to as “inactive information”.

  The point calculation unit 112 includes time information registered in the inactive time information (state switching time or size switching time) and information registered after the inactive information in the selected record (active time information 223, 224, The difference with the time information (any one of the state switching time, the size switching time, and the end time) registered in the inactive time information 225, 226 and the termination information 222 is calculated. The calculated difference value indicates the length of one period during which the procedure window in which the corresponding page is displayed is inactive, and the size of the non-overlapping area of the procedure window is not changed, that is, Tj ′. .

  Further, the visible window ratio registered in the inactive time information indicates the ratio of the size of the non-overlapping area of the procedure manual window to the display size, that is, Sj 'in the above period. The point calculation unit 112 calculates (Tj ′ * Sj ′) for each inactive information. Accordingly, (Tj ′ * Sj ′) is calculated by the number of inactive information registered in one selected record.

  The point calculation unit 112 selects all records having the same procedure manual page number registered in the initial information 221, calculates (Tj ′ * Sj ′), and adds all the calculated values. Thereby, Σ (Tj ′ * Sj ′) corresponding to one page is calculated.

The point calculation unit 112 calculates Σ (Tj ′ * Sj ′) for each page by performing the above processing for each record in which the same procedure manual page number is registered in the initial information 221.
[Step S56] The point calculation unit 112 reads the expression (1) from the arithmetic expression information 123, and substitutes the calculation results in steps S53 to S55 into the expression (1) for each page. Thereby, points are calculated for each page of the work procedure manual. The point calculation unit 112 stores the calculation result in the point calculation result table 122.

  [Step S57] The tabulation processing unit 113 generates a list display screen displaying points calculated for each page of the work procedure manual based on the point calculation result table 122, and displays the list display screen on the display device. The administrator of the distribution server 100 can browse the displayed list display screen and recognize a page having a high point value as a page having a problem.

Note that the processing timing in step S57 is arbitrary, and is executed in response to a request from the administrator of the distribution server 100, for example.
FIG. 12 is a diagram illustrating an example of information registered in the point calculation result table. In the point calculation result table 122, a record for each work procedure manual is registered.

  Each record includes an item of “work procedure manual name” in which the identification number of the work procedure manual is registered. In each record, point information in which the calculated points are associated is registered for each page of the corresponding work procedure manual. The point information includes items of “procedure manual page name” in which the identification number of the page of the work procedure manual is registered and “point” in which the calculated point is registered.

According to the point calculation process described above, it is possible to indicate the degree of evaluation indicating whether each page of the work procedure manual has a problem with high accuracy by the points.
For example, points for the page are calculated based on the number of times of switching the active window between the procedure manual window in which a certain page is displayed and other windows other than the procedure manual window. Thereby, it is possible to extract a page that is estimated to have been reviewed by the user many times.

  In addition, the procedure window with a page displayed is active and the size of the procedure window is not changed, and the ratio of the procedure window size to the display size in each period. Based on this, points are calculated. Thereby, it is possible to extract a page that is estimated to have taken a long time for the user to understand the contents.

  In addition, the procedure window displaying a page is inactive, and the size of the non-overlapping area of the procedure window has not changed, and the procedure window for the display size in each period. Points are calculated based on the size ratio of non-overlapping areas. As a result, it is possible to extract pages that have been browsed for a long time in a state where the procedure manual window is inactive.

Next, various types of totalization processing by the totalization processing unit 113 will be described.
In addition to the list display as in step S57 in FIG. 11, the aggregation processing unit 113 can also present a page having a problem to the administrator of the distribution server 100 as shown in FIG.

  FIG. 13 is a flowchart illustrating an example of a process for presenting a page having a problem. The process of FIG. 13 is executed based on a record corresponding to one work procedure document registered in the point calculation result table 122.

[Step S <b> 71] The tabulation processing unit 113 identifies pages whose points are equal to or greater than a threshold value from the records of the point calculation result table 122.
[Step S <b> 72] The tabulation processing unit 113 generates a screen displaying a list of the identified page numbers and displays the screen on the display device. The administrator of the distribution server 100 can easily recognize a page having a problem by browsing the displayed list display screen.

  Next, as an example of the aggregation process, a process for presenting a rule having a problem will be described. As described above, the term “rule” indicates, for example, a rule determined in advance for each part to be designed and each design work procedure. The work procedure manual is described based on the convention, and the convention correspondence table 124 stores a correspondence relationship indicating to which convention the page of the work procedure manual is related.

FIG. 14 is a diagram illustrating an example of information registered in the convention correspondence table. The rule correspondence table 124 includes a record for each work procedure manual.
Each record is associated with a flag indicating the presence or absence of the item number of the rule in the rule document for each page of the work procedure document. When the flag is “1”, the description on the corresponding page indicates that it is related to the rule of the corresponding item number. When the flag is “0”, it indicates that the description on the corresponding page is not related to the rule of the corresponding item number.

  By the above point calculation, a page having a problem is identified from the work procedure manual page. When a page is identified as having a problem, the cause may be due to not only the description method of the text on the page but also the content of the rule itself that is the basis of the description. Therefore, the aggregation processing unit 113 aggregates the points calculated for each page for each item number of the convention according to the procedure shown in FIG. 15, and presents a convention having a problem based on the tabulated points.

FIG. 15 is a flowchart illustrating an example of a process for presenting a rule having a problem.
[Step S81] The aggregation processing unit 113 repeatedly executes the processing up to the loop end in step S85 for all work procedure manuals. That is, the processing of steps S82 to S84 is executed for each work procedure manual.

  [Step S82] The tabulation processing unit 113 refers to the record for the work procedure manual to be processed among the records in the convention correspondence table 124. The aggregation processing unit 113 repeatedly executes the processing up to the loop end in step S84 for all the item numbers of the conventions registered in the reference destination record. That is, the process of step S83 is executed for each item number of the convention.

  [Step S83] The aggregation processing unit 113 sequentially reads out the flags associated with the item numbers to be processed from the reference destination record of the convention correspondence table 124. The aggregation processing unit 113 reads points corresponding to the page with the flag “1” from the point calculation result table 122 and totals the read points. Thereby, points for one item number based on one work procedure manual are calculated.

  [Step S84] The tabulation processing unit 113 ends the loop processing of steps S82 to S84 when the processing is completed for the item numbers of all the rules registered in the reference destination record of the rule correspondence table 124.

[Step S85] When the processing for all work procedure manuals is completed, the aggregation processing unit 113 ends the loop processing of steps S81 to S85.
[Step S86] The tabulation processing unit 113 generates a screen displaying a list of points totaled for each item number of the rule in association with the item number of the rule, and causes the display device to display the screen. The administrator of the distribution server 100 can easily determine the item number of the contract having a problem from the points displayed on the list display screen.

  Further, in step S86, for example, the item numbers of the rules whose points are equal to or greater than a predetermined threshold value may be displayed in a list. Thereby, the administrator of the distribution server 100 can easily recognize the item number of the contract having a problem.

Here, a modified example of the process of presenting a contract having a problem will be described.
For example, if there is almost no change in the contents of the rules, as the version of the work procedure manual becomes newer, the number of wrong parts and difficult-to-understand parts will decrease from the work procedure manual, and the pages judged to have issues will also decrease. it is conceivable that. For this reason, in a page determined to have a problem from the work procedure manual with a new version number, it is more likely that there is a cause of the problem in the content of the rule that is the basis of the description than in the description content in the page.

  Therefore, the tabulation processing unit 113 gives a larger weight coefficient to the points calculated from the work procedure manual with a new version number when tabulating points for each rule. Thereby, a high point is calculated with respect to a contract that seems to have a problem.

FIG. 16 is a diagram illustrating an example of information registered in the point calculation table. The point calculation table 125 includes a record for each work procedure manual.
Each record is associated with a work procedure manual name for identifying the work procedure manual and a point magnification. As for the work procedure manual name, for example, even in the work procedure manual corresponding to the same work tool, different identification information is registered when the version numbers are different. The point magnification indicates a weighting factor for calculating points.

  As described above, basically, the higher the version number of the work procedure manual, the higher the point magnification is registered. However, for example, if there is a significant change in the rules on which the work procedure manual was written, the description of the corresponding version of the work procedure manual is likely to change significantly. The point magnification may also be lowered.

Note that the content of the point calculation table 125 may be appropriately updated by an operation of the administrator of the distribution server 100, for example.
FIG. 17 is a flowchart illustrating a modified example of a process for presenting a rule having a problem. The process in FIG. 17 is obtained by adding steps S81a and S83a to the process in FIG. Therefore, only the added processing steps will be described.

  [Step S81a] The aggregation processing unit 113 selects a record corresponding to the work procedure manual to be processed from the point calculation table 125, and reads the point magnification registered in the selected record.

  [Step S83a] The totalization processing unit 113 multiplies the total value of points calculated in step S83 by the point magnification read in step S81a. Thereby, points for one item number based on one work procedure manual are calculated.

  Through the processing of FIG. 17 described above, a higher point is calculated for a rule that is more likely to have a problem. Therefore, the accuracy of the point for each rule is increased, and the administrator of the distribution server 100 can accurately determine the rule having a problem based on the calculated point.

  Next, a process for specifying a combination of pages that are frequently switched and viewed from pages of the same work procedure manual will be described. By identifying such a combination, the following merits are born.

  For example, after browsing a page with a work procedure manual, the user may browse a specific page before that. In the work procedure manual, the work content described in the subsequent page is made after performing the work described in the previous page. For this reason, the user may be able to deeply understand the description contents of the page before switching by switching to a specific page before a certain page and browsing the contents.

  By specifying a combination of frequently switched pages, for example, it is possible to take measures such as embedding a link to the previous page in a later page in the combination. Thereby, while improving a user's operativity, a user's content comprehension can be supported.

  In addition, it is considered that the contents of each page that is frequently switched and viewed are highly necessary to refer to the contents of both pages. For this reason, it becomes possible to propose combining the description contents of each page into one page by specifying a combination of pages that are frequently switched.

FIG. 18 is a flowchart illustrating an example of processing for specifying a combination of pages that are frequently switched.
First, in steps S101 to S108, a combination of corresponding procedure manual window information 233 before and after switching pages is extracted from the inter-window browsing information 230. Hereinafter, the front-side procedure manual window information 233 in the combination is referred to as “pre-switching information”, and the rear-side procedure manual window information 233 is referred to as “post-switching information”.

  [Step S101] The aggregation processing unit 113 selects the procedure manual window information 233 in order from the top of the inter-window browsing information 230. The selected procedure manual window information 233 is used as information before switching in the combination.

[Step S <b> 102] The aggregation processing unit 113 selects the next registered information in the inter-window browsing information 230.
[Step S103] The aggregation processing unit 113 determines whether the information selected in Step S102 is the procedure manual window information 233. When the selected information is the procedure manual window information 233, the process of step S105 is executed. When the selected information is the other window information 234, the process of step S104 is executed.

  [Step S104] The aggregation processing unit 113 determines whether or not the procedure manual window information 233 exists somewhere after the information selected in Step S102 in the inter-window browsing information 230. When the procedure manual window information 233 exists, the process returns to step S101, and the pre-switching information is newly selected. On the other hand, when there is no procedure manual window information 233, the process of step S109 is executed.

[Step S105] The aggregation processing unit 113 determines whether the page corresponding to the procedure manual window information selected in step S102 has been opened for a time equal to or greater than a predetermined threshold.
Specifically, the aggregation processing unit 113 switches the switching time registered in the procedure manual window information selected in step S102 and the next information in the inter-window browsing information 230 (procedure document window information 233, other window information). 234 and any one of the end information 232), the difference from the time information (switching time or end time) registered in the time information is calculated. This difference value indicates the time when the page indicated by the page number registered in the selected procedure manual window information has been opened. The aggregation processing unit 113 compares the calculated difference value with a predetermined threshold value.

When the calculated difference value is greater than or equal to the threshold value, the process of step S107 is executed, and when the difference value is less than the threshold value, the process of step S106 is executed.
[Step S106] The aggregation processing unit 113 determines whether the procedure manual window information 233 or other window information 234 is registered after the procedure manual window information 233 selected in step S102 in the inter-window browsing information 230. . If registered, the process of step S102 is executed. If not registered, the process of step S109 is executed.

  [Step S107] The tabulation processing unit 113 records the combination of the procedure manual window information 233 selected in step S101 or step S108 described later and the procedure manual window information 233 selected in step S102 in the storage device. The former is information before switching, and the latter is information after switching.

[Step S <b> 108] The aggregation processing unit 113 selects the procedure manual window information 233 that is information after switching in Step S <b> 107 as new pre-switching information.
Here, even when the information selected in step S102 is the procedure manual window information 233, when the time during which the page after switching corresponding to the procedure manual window information 233 has been opened is less than a predetermined time. The procedure manual window information 233 is not recorded as post-switching information. The reason is that the page that has been open for less than a certain period of time exists between the pages that the user is trying to switch to and is temporarily displayed during the page transition. Because it is.

  For example, if the pages “1”, “2”, and “3” are switched in this order, when the page “2” has been opened for a predetermined time or more, the combination of the pages “1” and “2” in step S107. Is recorded. On the other hand, when page “2” has been opened for less than a certain time and page “3” has been opened for a certain time or more, a combination of pages “1” and “3” is recorded in step S107. Is done. That is, it is determined that the page has been switched to page “3” after page “1”.

  [Step S109] The aggregation processing unit 113 identifies the combinations of registered page numbers that are the same from the combinations recorded in Step S107. In this specifying process, it is not considered whether one of the page numbers is registered in the pre-switching information or the post-switching information. For example, the combination in which the pages “1” and “2” are registered in the pre-switching information and the post-switching information and the combination in which the pages “2” and “1” are registered are “the same combination. Is determined.

  [Step S110] The tabulation processing unit 113 counts the number of transitions for each combination of page numbers specified in step S109. Specifically, the aggregation processing unit 113 simply counts the number of combinations of the same page numbers specified in step S109. This count value indicates the number of mutual transitions in the same page number combination.

  [Step S111] The aggregation processing unit 113 extracts combinations having the number of transitions equal to or greater than a predetermined threshold value from combinations of the same page numbers. The aggregation processing unit 113 displays the extracted combination of page numbers on the display device.

  Thereby, the administrator of the distribution server 100 can easily determine the combination of pages that are frequently switched. For example, the administrator can improve the work procedure manual by embedding a link to the previous page in a later page in the combination or combining the description contents of each frequently switched page into one page. It can be carried out.

In addition, about the above 2nd Embodiment, it can deform | transform as follows.
For example, part of the processing of the distribution server 100 may be executed on the display terminal 200. As an example, the display terminal 200 can cause part of the calculation processing of the point calculation unit 112 to be executed. As the calculation process, Xq, Σ (Ti * of Equation (1) based on values collected at the time of browsing the work procedure manual once or at the time of browsing the work procedure manual for a certain time on the display terminal 200. Si), Σ (Tj ′ * Sj ′) calculation processing and the like are conceivable.

  Further, for example, all the processes of the point calculation unit 112 and the aggregation processing unit 113 of the distribution server 100 may be executed by the display terminal 200. In this case, the point calculation and the counting process based on the points are executed for each display terminal 200.

  In the second embodiment, the work procedure manual is displayed in one window, and the pages are switched and displayed in the window. However, as another example, one page of the work procedure manual may be displayed in one window.

  In this case, each record of the procedure manual page browsing information 220 is generated when the procedure manual window displaying the corresponding page is opened, and when the procedure manual window is closed, information registration to the corresponding record is performed. Is terminated. There is no need to change other processes. Therefore, even when one page of the work procedure manual is displayed in one window, the same effect as in the second embodiment can be obtained.

  Note that the processing functions of the apparatuses (evaluation apparatus 1, distribution server 100, and display terminal 200) described in the above embodiments can be realized by a computer. In that case, a program describing the processing contents of the functions that each device should have is provided, and the processing functions are realized on the computer by executing the program on the computer. The program describing the processing contents can be recorded on a computer-readable recording medium. Examples of the computer-readable recording medium include a magnetic storage device, an optical disk, a magneto-optical recording medium, and a semiconductor memory. Examples of the magnetic storage device include a hard disk device (HDD), a flexible disk (FD), and a magnetic tape. Optical discs include DVD (Digital Versatile Disc), DVD-RAM, CD-ROM (Compact Disc-Read Only Memory), CD-R (Recordable) / RW (Rewritable), and the like. Magneto-optical recording media include MO (Magneto-Optical disk).

  When distributing the program, for example, a portable recording medium such as a DVD or a CD-ROM in which the program is recorded is sold. It is also possible to store the program in a storage device of a server computer and transfer the program from the server computer to another computer via a network.

  The computer that executes the program stores, for example, the program recorded on the portable recording medium or the program transferred from the server computer in its own storage device. Then, the computer reads the program from its own storage device and executes processing according to the program. The computer can also read the program directly from the portable recording medium and execute processing according to the program. In addition, each time a program is transferred from a server computer connected via a network, the computer can sequentially execute processing according to the received program.

DESCRIPTION OF SYMBOLS 1 Evaluation apparatus 2 Judgment part 3 Evaluation part 4a 1st window 4b 2nd window 5 Display screen 6 Document 7 Table

Claims (9)

On the computer,
In a state where a first window in which a document having a plurality of partial areas is displayed and a second window in which other information is displayed are opened on the display screen, the first window and the second window are displayed. Determining the number of times that the active window is switched with the first window for each partial area displayed in the first window at the time of switching,
Based on the determined number of times of switching for each partial area, the evaluation result for each partial area is output.
An evaluation program characterized by causing processing to be executed.   In the determination of the number of times of switching, in a state where the first window and the second window are opened on the display screen, the total time during which the second window is in an active state is a predetermined time or more. 2. The evaluation program according to claim 1, wherein the number of times that an active window is switched between the first window and the second window is determined for each partial region. In the computer,
The size of a non-overlapping area that does not overlap the second window in the area of the first window in a state where the first window is not active, for each partial area displayed in the first window To judge,
Let the process run further,
In the output of the evaluation result, the evaluation result for each partial region is output based on the number of times of switching for each determined partial region and the size of the non-overlapping region for each determined partial region.
3. The evaluation program according to claim 1 or 2, wherein: In the computer,
Determining a length of an active period in which the first window is active and a size of the first window in the active period for each partial region displayed in the first window;
Let the process run further,
In the output of the evaluation result, based on the number of times of switching for each determined partial region, the length of the active period for each determined partial region, and the size of the first window, Output evaluation results,
The evaluation program according to any one of claims 1 to 3, wherein: In the computer,
Each of the corresponding partial areas for each of the described positions based on correspondence information indicating which of the partial areas included in the document each of the plurality of described positions in the other document related to the document is related. Is a numerical value indicating the evaluation result output for, and adding a numerical value indicating that the greater the value is, the greater the degree of the problem that the description has,
The evaluation program according to any one of claims 1 to 4, wherein the process is further executed. In the computer,
The determination process of the number of times of switching for each partial area and the output process of the evaluation result for each partial area are executed for each of a plurality of documents each having a plurality of partial areas,
Each of the plurality of description locations in other documents related to the plurality of documents for each description location based on correspondence information indicating which partial area included in each of the plurality of documents is related to A numerical value indicating the evaluation result output for each of the corresponding partial areas, and adding a numerical value indicating that the degree of the problem that the description portion has increases as the value increases, and outputs the result.
Let the process run further,
In the addition processing of the numerical value indicating the evaluation result, the numerical value indicating the evaluation result output for each of the plurality of documents is weighted using a weighting factor previously associated with the corresponding document.
The evaluation program according to any one of claims 1 to 4, wherein:   The evaluation program according to claim 6, wherein the weighting coefficient is set to a larger value as a document having a new date and time is created. In the computer,
Counting the number of times switching has occurred for each combination of partial areas before and after switching when the partial area to be displayed is switched among the plurality of partial areas of the document .
The evaluation program according to any one of claims 1 to 7, wherein the processing is further executed.
In a state where a first window in which a document having a plurality of partial areas is displayed and a second window in which other information is displayed are opened on the display screen, the first window and the second window are displayed. A determination unit that determines, for each partial area displayed in the first window at the time of switching, the number of times an active window is switched between
Based on the determined number of switching times for each partial area, an evaluation unit that outputs an evaluation result for each partial area;
The evaluation apparatus characterized by having.

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