JP6127661B2 - Self-payment system and accounting ticket reissue method - Google Patents

Description

The present invention relates to a cell Ruff payment systems and accounting ticket re-issuing method.

  In supermarkets and mass retailers, a POS (Point Of Sale) system is generally introduced for managing product information. At the cash register, one or two shop assistants carry out the purchases brought by customers from product registration (scanning) to payment.

  On the other hand, a self-payment system in which a clerk registers a product to be purchased and a customer himself / herself performs accounting (for example, see Patent Document 1). This self-payment system includes a scanning station in which a store clerk registers products one by one and a payment station in which a customer pays out. At the scanning station, an accounting ticket in which identification information for each transaction is recorded is issued when the product registration is completed, and the customer brings the accounting ticket and performs payment at the payment station. In the payment station, the identification information for each transaction recorded on the financial ticket is read, the settlement information of the transaction is acquired from the store management server, and the customer himself / herself performs settlement based on the information.

  In this way, in the self-payment system, the scanning station for registering merchandise and the payment station for which the customer pays out are linked by the accounting ticket issued at the scanning station.

  In the self-payment system, settlement is performed at the payment station based on the settlement information recorded on the accounting ticket issued at the scanning station, but the accounting ticket may sometimes be lost. In such a case, the customer goes to the service counter of the store, and the store clerk identifies the transaction by visual confirmation of the purchased product and the electronic journal data (transaction history) and reissues the accounting ticket. .

JP 2012-3561 A

  When you lose a financial ticket, you go to the service counter and confirm the transaction details before reissuing the financial ticket, so the customer has to go to the service counter, and until the financial ticket is reissued I will be waiting. Furthermore, on the store side, the store clerk searches for unpaid transactions in the electronic journal, identifies the corresponding transaction from among them, and reissues the accounting ticket.

The present invention has been made in view of these points, offers the possibility to be Rousset Ruch payment systems and accounting ticket reissue method reissue accounting tickets customer decision when lost accounting flights For the purpose.

In the present invention, in order to solve the above-described problem, a store clerk registers a product for purchase, stores registration data relating to the product registered and the transaction, and issues an accounting ticket recording identification information for each transaction. A station , a payment station that identifies a transaction based on the identification information of the bills brought by a customer and performs a payment process, and a store management server that manages the registration data stored in the scanning station In the self-payment system , the scanning station selects any one product from among the registered products after completing the registration of all products, and re-selects the selected product when performing the accounting ticket reissue process. Set in the registration data as a reissue identification product used to confirm the transaction to be issued It has issued identification item determining unit, wherein the payment station, product information obtained by scanning at least one of said purchased commodity when the accounting ticket reissue process for loss of the said accounting ticket scanning station issued A transaction including the first transaction matching section that narrows down the corresponding transaction by acquiring the transaction from the registration data of the scanning station, and a transaction narrowed down by the first corresponding transaction screening section sequentially specify one transaction from within the transaction when the product information obtained by instruction scanning of the reissuing identification item that is set to the specified transaction is consistent with the reissuing identification product information of the products a first determining and the transaction accounting ticket reissue object and reissuing identification item determining unit, transactions of the first the determined accounting ticket reissue subject reissue identifying items determination unit And a payment processing unit for processing the payment, self payment system is provided.

In addition, according to the present invention, carried out and the product registration of the purchased commodity scan canning station is by the clerk, and the storage of registration data about the products and transactions were the product registration, and the issuance of accounting ticket which records the identification information of each transaction The self-payment system reissues the self-payment system in which the payment station re-issues the financial ticket in the self-payment system in which the payment station performs transaction identification and payment processing based on the identification information of the financial ticket in the method, to determine the transaction accounting ticket reissue subject when reissuing identification items determining unit of the scanning station performs accounting ticket reissue processed by the payment station after registration completion of all goods by the scanning station registered after completion of the registration of all products as a re-issued identification products for use in the It was to select any one of the items from among the items set in the registration data, when in the payment station of re-issuing acceptance of the accounting tickets, the relevant transaction narrow-down section of the payment station is the purchased product A transaction including product information obtained by scanning at least one of the above is acquired from the registration data of the scanning station , and the corresponding transaction is narrowed down, and the reissue identification product determination unit of the payment station is narrowed down Product information obtained by sequentially specifying one transaction from among the registered transactions and instructing scanning of the reissue identification product set in the registration data of the specified transaction matches the reissue identification product of the transaction to confirm the transaction of accounting ticket reissue target, to re-issue the accounting tickets have been confirmed traded in the form of electronic data, re-issued accounting tickets The law is provided.

According to such a cell Ruch payment systems and accounting ticket reissue process, the narrowing of the relevant transaction by scanning purchased items, will confirm the relevant transaction by scanning reissue identification items. Then, based on the confirmed transaction, the financial ticket is reissued.

Se Ruff payment systems and accounting ticket re-issuing method of the above-described structure, because it is possible to determine the appropriate trading only in the scanning of purchased goods and re-issued identification products, there is an advantage that is not time-consuming. That is, since the customer can perform the transaction from confirmation to payment only at the payment station, the payment can be smoothly processed without going to the service counter. For the store as well, since it is not necessary to confirm all unpaid transactions by the electronic journal, it is possible to shorten the time to issue the accounting ticket and to shorten the waiting time of the customer.

It is a figure which shows the function of the self payment system which concerns on embodiment of this invention. It is a figure which shows the structural example of the self-payment system in a shop. It is an external view which shows the structural example of a scanning station. It is an external view which shows the structural example of a payment station. It is a hardware block diagram of the control unit of a scanning station. It is a hardware block diagram of the control unit of a payment station. It is a figure which shows the processing flow of the self payment system at the time of normal operation. It is a flowchart which shows an example of a reissue identification goods determination process. It is a flowchart which shows the 1st example of a bill reissue process. It is a figure which shows the example of a display in a scanning station, Comprising: (A) is a screen example at the time of goods scanning, (B) is a screen example at the time of reissue identification product determination, (C) is a screen example at the time of financial ticket reissue Show. It is a figure which shows the example of a display in a payment station, Comprising: (A) shows the example of a screen at the time of goods scanning, (B) shows the example of a screen at the time of reissue identification product determination, (C) shows the example of a screen at the time of an applicable item specification. ing. It is a figure which shows the data structural example of the accounting ticket reissue status of reissue management data. It is a figure which shows the data structural example of the merchandise information (transaction log) of registration data. It is a figure which shows the data structural example of the unpaid serial number list of unpaid transaction data. It is a flowchart which shows the 2nd example of a bill reissue process.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings, taking as an example a case where the present invention is applied to a store such as a supermarket.
FIG. 1 is a diagram showing functions of a self-payment system according to an embodiment of the present invention.

  The self-payment system 1 includes a scanning station 2, a payment station 3, and a store management server 4, and a customer performs payment at the payment station 3 using an accounting ticket issued by the scanning station 2.

  The scanning station 2 is a place where the store clerk scans the barcode attached to the purchased product and registers the product as a transaction target product, and for reissuing the accounting ticket, the reissued identification product determination processing unit 5; An accounting ticket reissue device 6 and an accounting ticket issuing unit 7 are provided. The reissue identification product determination processing unit 5 determines a reissue identification product necessary for reissuing the accounting ticket, and randomly determines the purchase product.

  The accounting ticket reissue device 6 includes a corresponding transaction narrowing unit 6a, a reissue identification product determination unit 6b, and an offline determination unit 6c. The corresponding transaction narrowing unit 6a narrows down the corresponding transaction by scanning the purchased product and checking whether a transaction including the product exists in the unpaid transaction. The reissue identification product determination unit 6b scans the reissue identification product included in the narrowed down transaction, determines whether the read product is the reissue identification product, and identifies the transaction. The offline determination unit 6c determines whether or not communication with the store management server 4 is offline when the product is registered.

  The accounting ticket issuing unit 7 issues the accounting ticket after the scanning station 2 registers the product or when the accounting ticket reissue device 6 accepts the reissue of the accounting ticket. Normally, when an accounting ticket (usually) of information in which transaction information is associated with registration data is issued, and the scanning station 2 and the store management server 4 are offline, the accounting ticket of information including transaction contents is also provided. (Offline) is issued.

  The payment station 3 is where the customer performs payment based on the barcode information recorded on the bill. The payment station 3 is also provided with a bill reissue device 8 and a payment processing unit 9 so that payment can be made even if the bill is lost.

  The bill reissue device 8 includes a corresponding transaction narrowing unit 8a and a reissue identification product determination unit 8b. The corresponding transaction narrowing unit 8a narrows down the corresponding transaction by scanning the purchased product and checking whether a transaction including the product exists in the unpaid transaction. The reissue identification product determination unit 8b scans the reissue identification product included in the narrowed down transaction, determines whether the read product is the reissue identification product, identifies the transaction, Issuing a bill of the form. Here, the customer performs normal payment processing by the payment processing unit 9 based on the issued electronic data bill.

  The store management server 4 is a server that manages store products and the like. The store management server 4 includes a transaction information management unit 4a, an unpaid transaction management unit 4b, and a reissue management unit 4c. The transaction information management unit 4a manages information related to all transactions performed in the store, and manages a transaction log such as a product code, a product name, a product unit price, a quantity, and a transaction serial number for each transaction (customer). The unpaid transaction management unit 4b manages information such as a transaction serial number of an unpaid transaction, and the reissue management unit 4c manages information related to the reissue of the accounting ticket.

  In this self-payment system 1, when the scanning station 2 issues an accounting ticket, the reissue identification product determination processing unit 5 determines one product as a reissue identification product from the purchased products. If the accounting ticket is lost after the accounting ticket is issued, the customer can reissue the accounting ticket at the scanning station 2 and receive it. In the scanning station 2, when the financial ticket reissue device 6 accepts the reissue of the financial ticket, the corresponding transaction narrowing unit 6a narrows down the corresponding transaction based on the scanning of the purchased product. Next, the reissue identification product determination unit 6b identifies the transaction based on the scanning of the reissue identification product determined by the reissue identification product determination processing unit 5 regarding the transaction. Next, the offline determination unit 6c determines whether or not the identified transaction is offline, and accordingly, the financial ticket issuing unit 7 issues a financial ticket (normal) or a financial ticket (offline).

  On the other hand, when the customer himself / herself carries out the procedure for reissuing the financial ticket at the payment station 3, first, the corresponding transaction narrowing unit 8a of the financial ticket reissuing device 8 narrows down the corresponding transaction based on the scanning of the purchased product. Do. Next, the reissue identification product determination unit 8b identifies the transaction based on the scanning of the reissue identification product determined by the reissue identification product determination processing unit 5 regarding the transaction. As a result, the bill reissue device 8 issues a bill of electronic data, and the payment station 3 shifts to a normal payment process by the payment processing unit 9 based on the bill.

  In addition, in the process in the applicable transaction narrowing-down part 6a, the reissue identification product judgment part 6b, the relevant transaction narrowing part 8a, and the reissue identification product judgment part 8b, the transaction information management part 4a of the store management server 4; Information managed by the unpaid transaction management unit 4b and the reissue management unit 4c is used.

FIG. 2 is a diagram illustrating a configuration example of a self-payment system in a store.
The self-payment system 1 includes a plurality of scanning stations 2, a plurality of payment stations 3, and a store management server 4, and includes data storage units 2a, 3a, and 4d, respectively.

  The scanning station 2 is arranged side by side in the checkout area of the store, and can handle transactions by a plurality of customers at the same time. The data storage unit 2a of the scanning station 2 stores a product master and registration data. In each scanning station 2, the store clerk individually scans the bar code of the purchased product that the customer has put in the shopping basket and registers the product, and the registration data is stored in the data storage unit 2 a and the store management server 4. Stored in the storage unit 4d. The scanning station 2 also issues an accounting ticket after the product registration is completed. Here, normally, an accounting ticket (ordinary) 10a is issued, and if there is a failure in communication with the store management server 4, an accounting ticket (offline) 10b is issued. The accounting ticket (usually) 10a can preferably be a bar code of information in which transaction information and registration data are associated with each other, and the accounting ticket (offline) 10b is a record of transaction contents including registration data. It can be a dimensional barcode.

  The payment station 3 is installed in the vicinity of the scanning station 2 so that a customer can immediately settle a transaction for which a product has been registered. When there is payment data in the store management server 4, the data storage unit 3a of the payment station 3 stores the payment data.

  The store management server 4 sends the registration data to the data storage unit 4d each time product registration is performed at the scanning station 2 and performs various processes such as inventory management based on the registration data. . In addition to the registration data, the data storage unit 4d stores total sales data, payment data, unpaid transaction data, reissue management data, and the like.

FIG. 3 is an external view showing a configuration example of the scanning station.
The scanning station 2 includes a touch panel 21, a speaker 22, a lane stand 23, a fixed scanner 24, a multi-item keyboard 25, a display 26, a customer display 27, a printer 28, and a control unit 29.

  The lane table 23 is a table on which a shopping basket in which purchased products are placed is placed. The fixed scanner 24 is a device for reading a barcode attached to a product. The store clerk inputs the product code using the fixed scanner 24 as an input device by holding the barcode attached to the product toward the fixed scanner 24. The input result of the product code is displayed on the display 26, and the store clerk can confirm the input result of the product code. In addition, the touch panel 21 is an input device that selects a product without a barcode (for example, a fresh food product such as loosely sold vegetables or fish or a side dish) from a product group displayed on the display 26. The customer display 27 is a display device that is installed toward the customer side and displays transaction information. For example, the customer display 27 displays the name, unit price, etc. of a product for which a product code is input. Also, the input result can be notified by voice through the speaker 22. For example, the speaker 22 performs audio output in different modes depending on the state, such as when the input is made normally and when it is necessary to alert the store clerk about the input. More specifically, for example, a single sound “beep” is generated during normal operation, and a sound is output that can be easily distinguished by a store clerk, such as a continuous sound “beep” during alerting. The multi-item keyboard 25 receives a store clerk's operation. For example, the multi-item keyboard 25 receives a correction operation by a store clerk who has recognized an operation error when alerted by an audio output from the speaker 22. The printer 28 issues a bill (ordinary) 10a or a bill (offline) 10b. The control unit 29 is a computer that comprehensively controls the scanning station 2.

FIG. 4 is an external view showing a configuration example of the payment station.
The payment station 3 includes a housing 31. The housing 31 houses a control unit that controls the payment station 3 in an integrated manner, an external communication device, a power supply device, and the like. The housing 31 includes a money handling device accommodating portion 32, a display 33, a touch panel 34, a magnetic card reader 35, a bar code scanner 36, a touch scanner 37, a printer 38, and a Patlite (registered trademark) 39 on the upper side. A shopping basket mounting table 40 is provided.

  The shopping basket mounting table 40 is a table on which a shopping basket in which products are put is placed while the customer pays. The bar code scanner 36 and the touch scanner 37 read the bill (ordinary) 10a or the bill (offline) 10b by photographing with a camera or scanning a laser beam. The bar code scanner 36 is provided fixed to the payment station 3, and the touch scanner 37 is provided connected to the payment station 3 by wire. The payment station 3 specifies a transaction based on the read bill (ordinary) 10a or bill (offline) 10b and performs settlement.

  The display 33 displays and outputs information related to payment to the customer. The touch panel 34 receives a customer operation input. The display 33 displays the operation guidance and operation menu of the payment station 3, information of the read accounting ticket (normal) 10a or accounting ticket (offline) 10b, the product name, the unit price of the product, the deposit amount at the time of settlement, and the settlement of the transaction. Displays information such as the amount of money and the amount of change. Further, the touch panel 34 accepts input of operation information by a customer's touch operation according to the display 33. The magnetic card reader 35 reads information recorded on the magnetic stripe of a magnetic card (for example, a credit card).

  The money handling apparatus accommodation unit 32 includes a bill insertion slot 41, a bill withdrawal slot 42, a coin slot 43, a coin refund slot 44, and a coin withdrawal slot 45 on the outside serving as a customer operation surface. The money handling device accommodation unit 32 accommodates a bill machine (banknote handling device) and a change machine (coin handling device) inside. The bill insertion slot 41 is a bill insertion slot for depositing money into the bill machine. The banknote withdrawal port 42 is an outlet for taking out banknotes withdrawn from the bill machine. The coin slot 43 is a coin slot for depositing money into the change machine. The coin refund port 44 is a coin take-out port that is refunded from the change machine. The coin dispensing port 45 is a coin dispensing port for dispensing from the change machine.

  The customer can settle the purchased product by reading the magnetic information of the credit card with the magnetic card reader 35, inserting the bill into the bill insertion slot 41, and inserting the coin into the coin insertion slot 43. At this time, the coins that could not be accepted are returned from the coin refund slot 44 or the coin withdrawal slot 45. When change occurs, the payment station 3 pays out change by paying out coins from the change machine or paying out banknotes from the bill machine. The payment station 3 issues a receipt on which payment details are printed by the printer 38.

  The patrol light 39 notifies the customer of the state of the payment station 3 in a light display mode. The state of the payment station 3 can be, for example, whether or not the payment station 3 is in use.

FIG. 5 is a hardware configuration diagram of the control unit of the scanning station.
The scanning station 2 includes a control unit 29 and connects the control unit 29 and various peripheral devices. The entire scanning station 2 is controlled by a CPU (Central Processing Unit) 29 a included in the control unit 29. A RAM (Random Access Memory) 29b, an HDD (Hard Disk Drive) 29c, a communication interface 29d, a graphic processing device 29e, and an input / output interface 29f are connected to the CPU 29a via a bus 29g.

  The RAM 29b temporarily stores at least a part of an OS (Operating System) program to be executed by the CPU 29a and an application program for executing the reissue of the bill. The RAM 29b stores various data necessary for processing by the CPU 29a. The HDD 29c stores an OS and application programs, and has a data storage unit 2a.

  A display 26 and a customer display 27 are connected to the graphic processing device 29e. The display 26 displays a predetermined GUI (Graphical User Interface) for performing transaction work. The display 26 is a liquid crystal display, for example. The display 26 is located below the touch panel 21. The image displayed on the display 26 can be seen by the store clerk through the touch panel 21. The store clerk can perform a touch operation on the touch panel 21 while viewing the image displayed on the display 26. The graphic processor 29e displays an image on the screen of the display 26 and the customer display 27 in accordance with a command from the CPU 29a.

  A fixed scanner 24, a touch panel 21, a multi-item keyboard 25, a speaker 22, and a printer 28 are connected to the input / output interface 29f. Further, the input / output interface 29 f can be connected to an external storage medium interface capable of writing information to the external storage medium 58 and reading information from the external storage medium 58. The input / output interface 29f transmits signals sent from the fixed scanner 24, the touch panel 21, the multi-item keyboard 25, and the external storage medium interface to the CPU 29a via the bus 29g.

  The communication interface 29d is connected to the payment station 3 and the store management server 4 via a network in a connection format such as RS-232C (Recommended Standard 232 version C) or USB (Universal Serial Bus) connection, for example.

With the hardware configuration as described above, the processing function in the scanning station 2 of the present embodiment can be realized.
FIG. 6 is a hardware configuration diagram of the control unit of the payment station. In FIG. 6, the same contents as those of the control unit 29 of the scanning station 2 are omitted as appropriate.

  The payment station 3 includes a control unit 60, which is connected to various peripheral devices. The entire payment station 3 is controlled by a CPU 60 a included in the control unit 60. A RAM 60b, an HDD 60c, a communication interface 60d, a graphic processing device 60e, and an input / output interface 60f are connected to the CPU 60a via a bus 60g. The HDD 60c also has a data storage unit 3a.

  A display 33 is connected to the graphic processing device 60e. The input / output interface 60f is connected to the touch panel 34, the magnetic card reader 35, the barcode scanner 36, the touch scanner 37, the printer 38, the patrol light 39, the fishing bill machine 61, and the change machine 62. The input / output interface 60 f can be connected to an external storage medium interface that can write information to the external storage medium 63 and read information from the external storage medium 63. The input / output interface 60f transmits signals sent from the touch panel 34, the magnetic card reader 35, the barcode scanner 36, the touch scanner 37, the fishing bill machine 61, and the change machine 62 to the CPU 60a via the bus 60g. The communication interface 60d is connected to the scanning station 2 and the store management server 4 via a network.

With the hardware configuration as described above, the processing function in the payment station 3 of the present embodiment can be realized.
The store management server 4 can also have the same configuration as the control units 29 and 60 included in the scanning station 2 and the payment station 3, and includes a data storage unit 4d inside or outside.

FIG. 7 is a diagram showing a processing flow of the self-payment system during normal operation.
First, in the scanning station 2, the purchased product is scanned by the fixed scanner 24 and product registration is executed (step S1). In addition, about the goods which are not attached | subjected barcode like fresh vegetables, the key of an applicable goods is touched with the touch panel 21, and goods registration is performed.

  Next, the scanning station 2 finishes registering all the products, selects one product from the purchased products at the timing when the “subtotal” key is pressed, and reissues the product as a reissue identification product. An identified product determination process is executed (step S2).

  Next, the scanning station 2 stores the registration data of product registration and the identification information of the reissue identification product as a transaction log in the data storage unit 2a (step S3). When the scanning station 2 is online with the store management server 4, the registration data and the identification information of the reissue identification product are transmitted to the store management server 4 and stored in the data storage unit 4d. .

  Next, the scanning station 2 determines whether or not the scanning station 2 is offline with the store management server 4 (step S4). If the scanning station 2 is online, an accounting ticket (usually printed with information identifying the transaction) ) 10a is issued (step S5). If it is determined in step S4 that it is offline, the scanning station 2 issues an accounting ticket (offline) 10b on which the registration data and the identification information of the reissue identification product are printed (step S6).

  On the other hand, the payment station 3 first scans an accounting ticket brought by the customer (step S11), and executes a calling process for the corresponding transaction (step S12). At this time, when the scanned bill is the bill (usually) 10a, registration data corresponding to the transaction is acquired from the data storage unit 4d of the store management server 4 based on the information specifying the transaction. When the scanned financial ticket is the financial ticket (offline) 10b, the registration data of the transaction is acquired from the financial ticket (offline) 10b.

  Next, the payment station 3 determines whether the transaction is OK from the acquired registration data (step S13). Here, for example, it is determined based on data such as whether the transaction of the scanned accounting ticket exists in the data of the unpaid transaction or whether the store is the accounting ticket issued today. Here, when it is determined that the transaction is not OK, the payment station 3 returns to step S11 and is resumed from the scanning of the bill.

  If the transaction is determined to be OK, the payment station 3 transitions to a payment process, executes a payment process using cash, a credit card, etc., and finally issues a receipt on which the details of the purchased product are printed (step S14). ).

FIG. 8 is a flowchart showing an example of the reissue identification product determination process.
In the scanning station 2, in the reissue identification product determination process in step S2 of FIG. 7, first, the CPU 29a of the control unit 29 generates a random number (step S21). Here, the number of purchased products is set to be less than 100, and an arbitrary random number is generated from 1 to 99.

Next, the CPU 29a refers to the transaction log in the data storage unit 2a and acquires the product score (step S22).
Next, the CPU 29a compares the random number with the product score and determines whether the random number is smaller than the product score (step S23). If the random number is not smaller than the product score, the CPU 29a sets a numerical value obtained by dividing the previously generated random number by 2 as a new random number (step S24), and returns to step S23. If the numerical value obtained by dividing the random number by 2 is not an integer, an integer value obtained by rounding down the decimal point is set as a new random number.

  When the random number becomes smaller than the product score in this way, the CPU 29a next determines the value of the random number as the registration order of the reissue identification product, and sets the product of the determined registration order as the reissue identification product (step S25).

  And CPU29a sets the reissue identification goods flag of the goods used as reissue identification goods to the value showing "reissue identification goods" with respect to the transaction log in the data storage part 2a (step S26).

  Next, a case where the customer loses the accounting ticket issued at the scanning station 2 will be described. When the accounting ticket is lost, the accounting ticket is reissued at the scanning station 2 or the payment station 3. When the customer reissues the financial ticket at the scanning station 2, the scanning station 2 simply reissues the financial ticket, and the payment is made to the payment station 3 using the financial card issued at that time. You will be in the process of payment. When reissuing the bills at the payment station 3, only the bills in the form of electronic data are issued at the time the applicable transaction is finalized, and the customer can proceed to the payment procedure on the spot. Can be done alone.

  In the following, a processing example of an application program for reissuing an accounting ticket that operates when an accounting ticket reissue request is accepted at the scanning station 2 and the payment station 3 will be described.

  FIG. 9 is a flowchart showing a first example of the bill reissue process, FIG. 10 is a view showing a display example in the scanning station, (A) is a screen example at the time of product scanning, and (B) is a replay. An example of a screen at the time of issue identification product determination, (C) shows an example of a screen at the time of reissuing an accounting ticket. 11A and 11B are diagrams showing display examples on the payment station, in which FIG. 11A is a screen example when scanning a product, FIG. 11B is a screen example when determining a reissue identification product, and FIG. An example is shown. FIG. 12 is a diagram showing a data configuration example of the reissue status of the reissue management data, FIG. 13 is a diagram showing a data configuration example of product information (transaction log) of registration data, and FIG. It is a figure which shows the data structural example of a payment serial number list.

  The bill reissue process is accepted and started when the “reissue” key is pressed on the display 26 of the scanning station 2 or the “detail specification” key is pressed on the display 33 of the payment station 3. At this time, the screen shown in FIG. 10A is displayed on the display 26 of the scanning station 2, and the screen shown in FIG. 11A is displayed on the display 33 of the payment station 3, The next operation guide is displayed.

  When a salesclerk at the scanning station 2 or a customer at the payment station 3 holds any one item in the shopping basket over the fixed scanner 24 or the barcode scanner 36 according to the screen display, the item is scanned (step S31). Next, the CPUs 29a and 60a determine whether or not there is a corresponding transaction including the scanned product (step S32). This can be determined, for example, by referring to the registration data in FIG. 13 and examining whether the commodity code read by the fixed scanner 24 or the barcode scanner 36 exists. Here, when the read product code does not exist in the registration data, the accounting ticket reissue process ends.

  If the read product code exists in the registered data, the CPUs 29a and 60a check whether there is another transaction serial number having the product code and determine whether there are a plurality of corresponding transactions (step S33). When there are a plurality of corresponding transactions, the CPUs 29a and 60a determine whether or not the preset number of set items has been exceeded (step S34), and if not, return to step S31 to scan the next one item. I do.

  As described above, a plurality of products are scanned, registration data is searched, and transactions including a plurality of products are narrowed down. At this time, the CPUs 29a and 60a manage the reissue status of the financial ticket using the reissue management data shown in FIG. That is, in this reissue management data, a transaction serial number, a POS number, the number of searched products and a set number of products are set. The number of searched products is incremented each time the product is scanned, and the number of set products is set to, for example, a percentage of the number of transactions including the product that was scanned first. Set in such a way that it is reset to some percent of the number of trading points. Further, the set number of products may be fixed or a numerical value obtained by another method.

  Next, when the product scanned in step S34 exceeds the set product score, there is at least one transaction including the scanned product. At this time, the CPU 29a, 60a determines the latest transaction among the one or more transactions. The transaction is provisionally designated (step S35). The latest transaction is determined by the CPUs 29a and 60a referring to the list of unpaid serial numbers of the unpaid transaction data shown in FIG. 14 and comparing the bill issuing times corresponding to the transaction serial numbers of a plurality of transactions.

  Next, when the relevant transaction is 1 in step S33 or when the relevant transaction is determined in step S35, the CPUs 29a and 60a determine whether the relevant transaction is only one product (step S36). ). If the transaction is not only one product, the reissue identification product set for the transaction is displayed (step S37). This reissue identification product is a product selected at random from the purchased products at the time of product registration at the scanning station 2, and is set in the reissue identification flag of the registration data shown in FIG. Therefore, the CPUs 29a and 60a acquire the reissue identification product of the transaction from the registration data shown in FIG. 13, display the screen shown in FIG. 10B or the screen shown in FIG. Guides the scanning operation of issue identification products.

  Next, when the store clerk or the customer scans the reissue identification product in accordance with the guidance on the screen display (step S38), the CPU 29a, 60a determines whether the scanned product is the reissue identification product and the transaction is an accounting ticket. The transaction to be reissued is confirmed (step S39). If it is determined in step S39 that the scanned product is not a reissue identification product, the CPU 29a, 60a displays an identification product NG indicating that it is not a reissue identification product (step S40), and determines whether there is a next relevant transaction. (Step S41). If there is a next corresponding transaction, the CPU 29a, 60a determines one transaction after the next transaction of the latest transaction (step S42). If it is determined in step S41 that there is no next corresponding transaction, the bill reissuing process ends.

  If it is determined in step S39 that the scanned product is a reissue identification product, the corresponding transaction is specified. In Step S36, when the transaction is only one product, the product scanned in Step S31 is the reissue identification product. In such a case, the CPUs 29a and 60a determine whether the device is the scanning station 2 or the payment station 3 (step S43).

  When the apparatus is the scanning station 2, the CPU 29a confirms whether or not to reissue the specified transaction bill (step S44). This confirmation is performed by causing the screen shown in FIG. 10C to be displayed on the display 26 and for the CPU 29a to determine that the “Yes” or “No” key displayed there is pressed. If it is determined in step S44 that the “NO” key has been pressed, the bill reissue process is terminated.

  In the determination in step S44, if the “Yes” key is pressed, the CPU 29a determines whether or not the identified transaction is offline (step S45). Issue (step S46). If the transaction is offline in step S45, an accounting ticket (offline) 10b including the detailed information of the transaction is issued (step S47).

  If it is determined in step S43 that the apparatus is the payment station 3, the CPU 60a displays the screen shown in FIG. 11C on the display 33 and determines whether or not to pay the corresponding transaction (step S48). ). A “Yes” or “No” key is displayed on the screen shown in FIG. 11C, and the presence of payment is confirmed by the CPU 60a determining that any key is pressed. If it is determined in step S48 that the “Yes” key has been pressed, the process transitions to a payment process (step S49). If the “No” key has been pressed, the bill reissue process ends. To do.

FIG. 15 is a flowchart showing a second example of the bill reissue process.
This bill reissue process is accepted and started when the “reissue” key is pressed on the display 26 of the scanning station 2 or the “detail specification” key is pressed on the display 33 of the payment station 3. . At this time, the screen shown in FIG. 10A is displayed on the display 26 of the scanning station 2, and the screen shown in FIG. 11A is displayed on the display 33 of the payment station 3, The next operation guide is displayed.

  First, when a store clerk at the scanning station 2 or a customer at the payment station 3 holds one of the products in the shopping basket over the fixed scanner 24 or the barcode scanner 36 according to the screen display, the product is scanned (step S51). . Next, the CPUs 29a and 60a determine whether or not there is a corresponding transaction including the scanned product (step S52). This can be determined, for example, by referring to the registration data in FIG. 13 and examining whether the commodity code read by the fixed scanner 24 or the barcode scanner 36 exists. Here, when the read product code does not exist in the registration data, the accounting ticket reissue process ends.

  When the read product code exists in the registration data, the CPUs 29a and 60a check whether there is another transaction serial number having the product code and determine whether there are a plurality of corresponding transactions (step S53). When there are a plurality of corresponding transactions, the CPUs 29a and 60a determine whether or not scanning of all commodities has been completed (step S54). If not, the process returns to step S51 to scan the next item. I do.

  As described above, a product is scanned to search for registered data, all transactions that include that product are extracted, the next product is scanned, and the registered data is searched by a logical product with the searched product. To narrow down the corresponding transaction. By scanning all products, it is possible to narrow down to only transactions that match all purchased products. At this time, the CPUs 29a and 60a manage the reissue status of the financial ticket using the reissue management data shown in FIG. That is, in this reissue management data, a transaction serial number, a POS number, the number of searched products and a set number of products are set. Note that the number of searched products is incremented each time the product is scanned, and the number of set products is set to the number of purchased products in one transaction in the second financial ticket reissue process. It is obtained by searching the registration data of and adding up the number of the same transaction serial number.

  Next, when the scanning of the product is completed in step S54, there are one or more transactions including the same product. At this time, the CPU 29a, 60a tentatively sets the latest transaction among the one or more transactions as the corresponding transaction. Designate (step S55). The latest transaction is determined by the CPUs 29a and 60a referring to the list of unpaid serial numbers of the unpaid transaction data shown in FIG. 14 and comparing the bill issuing times corresponding to the transaction serial numbers of a plurality of transactions.

  Next, when the corresponding transaction is 1 in step S53, or when the determined transaction is determined in step S55, the CPUs 29a and 60a determine whether the corresponding transaction is only one product (step S56). ). Here, when the corresponding transaction is not only one product, the reissue identification product set in the corresponding transaction is displayed (step S57). This reissue identification product is a product selected at random from the purchased products at the time of product registration at the scanning station 2, and is set in the reissue identification flag of the registration data shown in FIG. Therefore, the CPUs 29a and 60a acquire the reissue identification product of the transaction from the registration data shown in FIG. 13, display the screen shown in FIG. 10B or the screen shown in FIG. Guides the scanning operation of issue identification products.

  Next, when the store clerk or the customer scans the reissue identification product in accordance with the guidance on the screen display (step S58), the CPU 29a, 60a determines whether the scanned product is the reissue identification product and the transaction is an accounting ticket. The transaction to be reissued is confirmed (step S59). That is, the reissue identification product is scanned twice in step S51 and step S58. If it is determined in step S59 that the scanned product is not a reissue identification product, the CPUs 29a and 60a display an identification product NG indicating that the product is not a reissue identification product (step S60), and determine whether there is a next relevant transaction. (Step S61). If there is a next corresponding transaction, the CPU 29a, 60a determines one transaction after the next transaction of the latest transaction (step S62). In step S61, if it is determined that there is no next corresponding transaction, the accounting ticket reissue process ends.

  If it is determined in step S59 that the scanned product is a reissue identification product, the details of the transaction are specified. In step S56, if the transaction is only one product, the product scanned in step S51 is the reissue identification product, and the transaction details are specified in the same manner. In such a case, the CPUs 29a and 60a determine whether the device is the scanning station 2 or the payment station 3 (step S63).

  When the apparatus is the scanning station 2, the CPU 29a confirms whether or not to reissue the specified transaction bill (step S64). This confirmation is performed by causing the screen shown in FIG. 10C to be displayed on the display 26 and for the CPU 29a to determine that the “Yes” or “No” key displayed there is pressed. If it is determined in step S64 that the “NO” key has been pressed, the bill reissue process is terminated.

  In step S64, if the “Yes” key is pressed, the CPU 29a determines whether or not the identified transaction is offline (step S65). Issue (step S66). If the transaction is offline in step S65, an accounting ticket (offline) 10b including the detailed information of the transaction is issued (step S67).

  If it is determined in step S63 that the apparatus is the payment station 3, the CPU 60a displays the screen shown in FIG. 11C on the display 33 and determines whether or not to pay the corresponding transaction (step S68). ). A “Yes” or “No” key is displayed on the screen shown in FIG. 11C, and the presence of payment is confirmed by the CPU 60a determining that any key is pressed. If it is determined in step S68 that the “Yes” key has been pressed, the process transitions to a payment process (step S69). If the “No” key has been pressed, the bill reissue process ends. To do.

  In the first example of the above-mentioned financial ticket reissue process, the corresponding transactions are narrowed down by scanning the products within the set product score, but the set product score is used to start the financial ticket reissue process. Sometimes the customer may be able to set according to the number of items in the shopping basket.

  Further, in the second example of the financial ticket reissue process, the corresponding transactions are narrowed down by scanning all the products. However, depending on the number of products, the customer first or second at the start of the financial ticket reissue process. It may be possible to determine which of the examples is used for processing.

  Furthermore, when the accounting ticket is reissued at the scanning station 2, the accounting ticket (ordinary) 10a or the accounting ticket (offline) 10b is issued depending on whether or not the transaction is offline. However, even if you are offline at the time of issuance of the financial ticket, if the communication is restored when the financial ticket is reissued, the financial ticket (usually printed with a barcode that links the registration data and its number (transaction serial number) ) 10a may be issued.

DESCRIPTION OF SYMBOLS 1 Self payment system 2 Scanning station 2a Data storage part 3 Payment station 3a Data storage part 4 Store management server 4a Transaction information management part 4b Unpaid transaction management part 4c Reissue management part 4d Data storage part 5 Reissue identification product determination processing part 6 Accounting Ticket Reissue Device 6a Corresponding Transaction Narrowing Unit 6b Reissue Identification Product Judgment Unit 6c Offline Judgment Unit 7 Accounting Ticket Issuing Unit 8 Accounting Ticket Reissue Device 8a Relevant Transaction Narrowing Unit 8b Reissue Identification Product Determination Unit 9 Payment Processing Part 10a Financial ticket (usually)
10b Accounting ticket (offline)
21 Touch Panel 22 Speaker 23 Lane Base 24 Fixed Scanner 25 Multi-Item Keyboard 26 Display 27 Customer Display 28 Printer 29 Control Unit 29a CPU
29b RAM
29c HDD
29d Communication Interface 29e Graphic Processing Device 29f Input / Output Interface 29g Bus 31 Housing 32 Money Handling Device Housing 33 Display 34 Touch Panel 35 Magnetic Card Reader 36 Barcode Scanner 37 Touch Scanner 38 Printer 39 Patrite 40 Shopping Basket Placement 41 Bill Insertion Port 42 Bill withdrawal port 43 Coin insertion port 44 Coin refund port 45 Coin withdrawal port 58 External storage medium 60 Control unit 60a CPU
60b RAM
60c HDD
60d communication interface 60e graphic processing device 60f input / output interface 60g bus 61 fishing bill machine 62 change machine 63 external storage medium

Claims (10)

The store clerk registers the purchased product, stores the registration data for the product and the transaction for which the product has been registered, and also issues a scanning station that records the identification information for each transaction , and the above-mentioned financial ticket brought by the customer In a self-payment system comprising a payment station that identifies a transaction based on identification information and performs a payment process, and a store management server that manages the registration data stored in the scanning station ,
The scanning station selects any one of the registered products after completing the registration of all products, and confirms the transaction to be reissued when the selected product is reissued. A reissue identification product determination unit that is set in the registration data as a reissue identification product used to
The payment station performs a transaction including product information obtained by scanning at least one of the purchased products at the time of the reissue processing of the financial ticket for the loss of the financial ticket issued by the scanning station. wherein a first of the relevant transaction narrowing part that is obtained from registered data performs narrowing of the corresponding transaction, sequentially specifies the one transaction from the transaction that incorporated the diaphragm in the first of the relevant transaction narrowing portion , a trading transactions accounting ticket reissue subject when product information obtained by instruction scanning of the reissuing identification item that is set to the specified transaction is consistent with the reissuing identification product information of the products a first reissue identifying goods determination unit for determining, a payment processing unit for processing the first payment the determined accounting tickets reissued underlying transactions reissue identifying items determination unit To,
Self-payment system .   The scanning station obtains a transaction including product information obtained by scanning at least one of the purchased products during the accounting ticket reissue process at the scanning station from the registered data, and narrows down the corresponding transaction. The second corresponding transaction narrowing unit that performs the narrowing down and the transaction that has been narrowed down by the second relevant transaction narrowing unit are sequentially designated, and the transaction is set to the designated transaction. A second reissue-identified product determination unit for determining a transaction when the product information obtained by instructing scanning of the reissue-identified product matches the product information of the reissue-identified product as a transaction to be reissued for an accounting ticket; The self-payment system according to claim 1, further comprising: an accounting ticket issuing unit that reissues an accounting ticket related to a transaction to be reissued by the second reissue identification product determination unit. .   The reissue identification product determination unit compares the product number of the product registered while halving the random number generated by setting the upper limit in advance, and the registration order equal to the value of the random number smaller than the product score The self-payment system according to claim 1, wherein the product is determined as a reissue identification product. The first relevant transaction narrowing portion and the second corresponding transaction narrowing unit performs narrowing of the corresponding transaction by scanning the items within the range of the set item number set in advance, self as claimed in claim 2, wherein Payment system . The self-payment system according to claim 2 , wherein the first corresponding transaction narrowing unit and the second corresponding transaction narrowing unit narrow down the corresponding transaction by scanning all products. The scanning station determines whether or not communication with the store management server is offline when the transaction confirmed by the second reissue identification product determination unit is issued, and notifies the bill issuing unit . The self-payment system according to claim 2 , further comprising an offline determination unit. Graphics and canning station is the product registration of the purchased goods by the clerk, product registration and storage of goods and registration on the transaction data was carried out and the issue of accounting ticket which records the identification information of each transaction, the payment station of the accounting tickets In a self-payment system that performs transaction identification and payment processing based on the identification information, re-issue of the financial ticket at the payment station, in the self-payment system financial ticket reissue method,
Re used to determine the transaction accounting ticket reissue subject when reissuing identification items determining unit of the scanning station performs accounting ticket reissue processed by the payment station after registration completion of all goods by the scanning station Select any one product from among the products registered after completing the registration of all products as issue identification products , set in the registration data,
When in front Stories payment station reissue acceptance of the accounting ticket, the scanning station the transaction including the product information obtained by scanning at least one of the relevant transaction narrowing part said purchased commodity of the payment station It performs a narrowing of the relevant transaction said to get from the registration data of,
The reissue identification product judgment unit of the payment station sequentially designates one transaction from the narrowed transactions, and instructs the scanning of the reissue identification product set in the registration data of the designated transaction. The transaction when the product information obtained matches the product information of the reissue identification product is confirmed as a transaction to be reissued, and the financial ticket of the confirmed transaction is reissued in the form of electronic data .
Accounting ticket re-issuing method.   When there is a reissue acceptance of the accounting ticket at the scanning station instead of the payment station,
  The corresponding transaction narrowing unit of the scanning station obtains a transaction including product information obtained by scanning at least one of the purchased products from the registered data, and narrows down the corresponding transaction.
  The reissue identification product judgment unit of the scanning station sequentially designates one transaction from the narrowed transactions, and instructs the scanning of the reissue identification product set in the registration data of the designated transaction. The transaction when the product information obtained matches the product information of the reissue identification product is determined as the transaction subject to reissue of the financial ticket,
  Reissue the accounting ticket of the confirmed transaction by the accounting ticket issuing unit of the scanning station;
  The method for reissuing an accounting ticket according to claim 7.   In the selection of the reissue identification product, the registration number equal to the value of the random number that is smaller than the product score is compared with the product score of the registered product while halving the random number generated by setting the upper limit number in advance. The accounting ticket reissue method according to claim 7, wherein a product is the reissue identification product. When accepting reissuance of the accounting ticket by the scanning station, it is determined whether or not communication with the store management server that manages the registration data of the scanning station is offline when the accounting ticket of the confirmed transaction is issued. When the communication with the store management server is not offline, reissue the ordinary accounting ticket that prints information that associates the confirmed transaction with the registered data, and confirm when the communication with the store management server is offline. The method for reissuing an accounting ticket according to claim 8 , wherein the offline accounting ticket on which information including the contents of the executed transaction is printed is reissued .

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