JP6083786B2 - Menu output device, menu output method, and program - Google Patents

Description

  The present invention relates to a menu output device for outputting a menu screen used when ordering food and drink.

As a conventional device for outputting an order menu or the like, a device that displays a menu assignment screen including a list and a menu item column on a liquid crystal display has been known (for example, see Patent Document 1).
(For example, refer to Patent Document 1).

JP 2010-244418 A (first page, FIG. 1 etc.)

  However, the conventional technology has a problem that the usability of a menu for placing an order is low when ordering food and drink. More specifically, for example, in the conventional technique, the content of the menu item does not change according to the history of food and drink ordered during the current visit. For this reason, a highly usable menu screen according to the current situation of the user cannot be provided.

  The menu output device according to the first aspect of the present invention is an order information receiving unit for receiving order information which is information indicating food and drink ordered by the user and having food and drink identification information which is food and drink identification information; Information indicating the history of food and drink ordered by the user, the order history storage unit storing order history information that is a set of order information received by the order information receiving unit, and the order information received by the order information receiving unit Is stored in the order history storage unit, the food history attribute information which is information associated with the food identification information and which indicates the attribute of the food indicated by the food identification information. A food item attribute information storage unit, a menu item storage unit for storing one or more menu items, which are information related to food and beverages indicated by the food identification information and can be arranged in the menu, and a menu item A menu acquisition unit that acquires a menu in a mode corresponding to order history information stored in the order history storage unit and food attribute information stored in the food attribute information storage unit, It is a menu output device provided with the output part which outputs the menu which the menu acquisition part acquired.

  With this configuration, the menu screen can be changed dynamically and appropriately according to the order status of food and drink.

  In addition, the menu output device of the second invention further includes a rule storage unit that can store one or more eating and drinking rules, which are rules having food and drink attribute information and rules relating to eating and drinking, with respect to the first invention. The menu acquisition unit is a menu in which menu items are arranged, applies the order history information stored in the order history storage unit to one or more eating and drinking rules, and depends on the order history information and the food attribute information This is a menu output device that acquires the menu of the aspect.

  With this configuration, the menu screen can be appropriately changed according to the order of food and drink and according to the rules.

  The menu output device according to the third aspect of the present invention further includes a user attribute information receiving unit that receives user attribute information, which is information indicating a user's attribute, with respect to the first or second invention, Furthermore, the menu output device acquires a menu having a mode corresponding to the user attribute information received by the user attribute information receiving unit.

  With this configuration, the menu screen can be appropriately changed according to the order status of food and drink and the customer's attributes.

  The menu output device according to the fourth aspect of the invention relates to any one of the first to third inventions, wherein the inventory information, which is information indicating the stock status of the food and drink, is associated with the food and drink identification information of the food and drink. The menu acquisition unit is a menu output device that acquires a menu having a mode corresponding to the inventory information.

  With this configuration, the menu screen can be appropriately changed according to the order status and stock status of food and drink.

  The menu output device according to the fifth aspect of the present invention is the information indicating the history of foods and drinks ordered by the user in the past in the order history storage unit, as compared with any of the first to fourth aspects of the invention. A past order history information that is a set of order information accepted by the order information accepting unit in the past is stored, and a preference information obtaining unit that obtains preference information that is information indicating a user's preference from the past order history information. Further, the menu acquisition unit is a menu output device that acquires a menu having a mode corresponding to the preference information.

  With this configuration, the menu screen can be appropriately changed according to the order status of food and drink and the taste of the customer.

  In the menu output device according to the sixth aspect of the present invention, in any one of the first to fifth aspects, the menu acquisition unit acquires a menu in which the menu item arrangement is changed from the default arrangement. Output device.

  With this configuration, it is possible to present a menu screen in which the order of menu items is appropriately changed according to the order status of food and drink.

  In addition, the menu output device according to the seventh aspect of the invention acquires a menu in which the menu acquisition unit deletes a part of the menu item or does not accept the selection in any one of the first to fifth aspects. This is a menu output device.

  With such a configuration, it is possible to present a menu screen in which menu items cannot be appropriately selected according to the order status of food and drink.

  The menu output device according to the eighth aspect of the present invention is the menu output device for acquiring a menu obtained by changing a part of the value of the menu item in the menu output unit according to any one of the first to fifth aspects. .

  With this configuration, it is possible to present a menu screen in which the contents of the menu items are appropriately changed according to the order status of food and drink.

  The menu output device according to the ninth aspect of the present invention provides the menu acquisition unit according to any one of the first to eighth aspects, wherein the order acquisition unit receives the order history information and the food / drink attribute each time the order information reception unit receives the order information. A menu output device that acquires a menu according to information and outputs the menu acquired by the menu acquisition unit

  With this configuration, every time a food or drink is ordered, an appropriate menu corresponding to the order status is output.

  The menu output device according to the tenth aspect of the invention relates to any one of the first to ninth aspects, wherein at least some of the one or more menu items are the contents of the output menu item. And two or more menu item parts having a selection condition indicating a condition for selecting the menu item content, and the menu acquisition unit selects order history information and the food attribute information The menu output device according to any one of claims 1 to 7, which is applied to a condition, acquires menu item contents corresponding to a matching selection condition, and constitutes a menu.

  With this configuration, it is possible to provide a menu data structure in which the menu can be appropriately changed depending on the order of food and drink.

  According to the menu output device of the present invention, the usability of the menu for ordering food and drink can be improved.

The figure which shows the conceptual diagram of the menu output system in Embodiment 1. Block diagram of the menu output system Flow chart for explaining the operation of the menu output device 1 A flowchart for explaining the operation of the menu configuration process FIG. 5 is a flowchart for explaining the operation of the flowchart of FIG. 6 is a flowchart for explaining the operation of the flowchart of FIG. FIG. 7 is a flowchart for explaining the operation of the flowchart of FIG. 7 for the menu composition process using the same rank. A flowchart for explaining the operation of the flowchart of FIG. A flowchart for explaining the operation of the flowchart of FIG. Figure showing the menu item management table Figure showing the order history management table The figure which shows the food and drink attribute information management table Figure showing the inventory management table Figure showing the rule management table Figure showing an example of the menu screen Figure showing an example of the menu screen Overview of the computer system Block diagram of the computer system

  Hereinafter, embodiments of the menu output device and the like will be described with reference to the drawings. In addition, since the component which attached | subjected the same code | symbol in embodiment performs the same operation | movement, description may be abbreviate | omitted again.

(Embodiment 1)
In the present embodiment, the history information of the ordered food and drink is accumulated, and the menu for ordering is dynamically changed using the order history, information on the food and drink and the food and drink attribute indicating the attribute of the food and drink. A menu output system will be described.

  Moreover, in this Embodiment, the menu output system which changes a menu dynamically using one or more eating and drinking rules which are the rules regarding eating and drinking is demonstrated.

  In this embodiment, the order menu is dynamically changed according to the customer attributes such as the number of customers, the relationship of customers who are together (for example, family members, lovers, friends of the same name), customer allergy information, etc. The menu output system to be performed will be described.

  In addition, in the present embodiment, a menu output system that dynamically changes the menu using the inventory information of food or food will be described.

  Also, in the present embodiment, a menu output system that analyzes personal preferences from order history and dynamically changes menus using preference information will be described.

  Also, in the present embodiment, as the mode of menu change, the order of menu items is changed, the menu items are deleted or grayed out, and the display of part of the menu items is changed (changes in amount, amount, etc.) A case of performing the above will be described.

  In addition, food / beverage is food / beverage, a drink, etc., for example. A combination of a plurality of foods and drinks and beverages (for example, a set of food and drinks, a course, and the like) may be considered here as one food and drink.

  In addition, the restaurant is a store that provides food and drink such as a restaurant, a coffee shop, and a tavern.

  FIG. 1 is a conceptual diagram of a menu output system in the present embodiment. The menu output system includes a menu output device 1 and one or more menu output terminals 2. The menu output device 1 is, for example, a so-called server device. The menu output terminal 2 is a terminal device owned by a customer, for example. The menu output terminal 2 may be any terminal that can input and output information, such as a portable terminal such as a so-called smartphone, a portable personal computer, and an order terminal installed in a store seat. Furthermore, the menu output device 1 and the one or more menu output terminals 2 are usually communicable with each other via a wireless or wired network.

  FIG. 2 is a block diagram of the menu output system in the present embodiment. The menu output device 1 includes an order information reception unit 101, an order history storage unit 102, an order history storage unit 103, a food and drink attribute information storage unit 104, a menu item storage unit 105, a user attribute information reception unit 106, an inventory storage unit 107, A preference information acquisition unit 108, a rule storage unit 109, a menu acquisition unit 110, and an output unit 111 are provided.

  The menu output terminal 2 includes a menu receiving unit 21, a menu output unit 22, an order receiving unit 23, and an order transmitting unit 24.

The order information receiving unit 101 receives order information. The order information is information indicating food and drink ordered by the user from the restaurant. The order information includes food and drink identification information that is food and drink identification information. The food and drink identification information is a food and drink name, a code composed of numbers and character strings assigned to the food and drink, and the like. One order information preferably has one food and drink identification information, but may have a plurality of food and drink identification information. The user here may be an individual or a group composed of a plurality of people. The order information may further include information indicating the quantity of food and drink ordered. The order information may include user identification information for identifying the user and time information indicating the date and time when the order is placed. The user identification information is, for example, a user name, a code assigned to the user, a user telephone number, a user credit card number, a user membership number, or the like. Further, the order information may include store identification information that is identification information of a store that accepts orders. The store identification information is, for example, a store name, a code assigned to the store, a phone number of the store, and the like. Further, it may be identification information of a corporation or an individual who manages the store. Moreover, order information may have the information which shows the order which the user ordered food and drink. The information indicating the order may be information that can determine the order in which the order is received, and is information including a numerical value such as a serial number indicating the order and the time at which the order is received, for example. Further, the information including the time here may be only date information or may include date information. The same applies to the information indicating the order. When the order information does not include user identification information, it is preferable that the order information receiving unit 101 receives user identification information and order information.
Note that the order information receiving unit 101 may receive an order from the menu output terminal 2 installed outside the store. The menu output terminal 2 in this case is, for example, a so-called smartphone or personal computer that the user has.

  Here, reception means reception of information input from an input device such as a touch panel, keyboard, or mouse, reception of information transmitted via a wired or wireless communication line, recording of an optical disk, magnetic disk, semiconductor memory, or the like. It is a concept including reception of information read from a medium.

  The order information input means may be anything such as a touch panel, a mouse, or a menu screen. The order information receiving unit 101 can be realized by a device driver for input means such as a touch panel, control software for a menu screen, or the like.

  The order history storage unit 102 stores order history information. The order history information is preferably information indicating a history of food and drink ordered by the user at the restaurant currently visited. The order history information is preferably a set of order information received by the order information receiving unit 101 during the current visit. Further, each order information constituting the order history information may be stored in association with information indicating the order in which the order information receiving unit 101 receives the order information. Order history information is usually stored in association with user identification information. The order history information may be information transmitted from the menu output terminal 2 installed outside the store. The order history information may be considered to include past order history information described later.

  The order history storage unit 102 may store past order history information. The past order history information is information indicating a history of food and drink ordered in the past. The past order history information is information indicating a history of food and drink ordered by the user at a past visit at a restaurant currently visited. The past order history information is preferably a set of order information received by the order information receiving unit 101 when the user visited the store in the past. The past order history information may be the same information as the order history information described above, except that the timing of accepting the order of food and drink indicated by the food and drink identification information included in the past order history information is different. It does not matter how the order history storage unit 102 distinguishes between order history information and past order history information. For example, information indicating the history associated with the date and time prior to the current visit among the information indicating the history of food and drink ordered by the user stored in the order history storage unit 102 is past order history information. Information indicating a history associated with the date and time after the current store visit may be used as the order history information. Further, the order history information and the past order history information may be stored in different folders or the like. In this case, for example, the order history storage unit 103, a processing unit (not shown), and the like are stored in the order history storage unit 102 after the user's visit to the store ends (for example, when the settlement of the food and drink ordered by the user is completed). The stored order history information may be moved to a folder in which past order history information is stored. Further, different identification information (for example, information such as a flag indicating whether the order history information or the past order history information is associated) is associated with the order history information and the past order history information, and stored in the order history storage unit. You may do it.

  Note that the order history storage unit 102 may be composed of, for example, a plurality of physically separated storage media, and the order history information and the past order history information are among the plurality of storage media. May be stored in different storage media.

  The order history storage unit 102 is preferably a non-volatile recording medium, but can also be realized by a volatile recording medium. This also applies to the following storage units. In addition, the process of storing information in the order history storage unit 102 does not matter. This also applies to other storage units.

  The order history storage unit 103 stores the order information received by the order information receiving unit 101 in the order history storage unit 102. For example, the order history storage unit 103 may store the order information received by the order information reception unit 101 in the order history storage unit 102 in association with information indicating the order of reception as described above. When the information indicating the order is time, the current time may be acquired from a clock (not shown) included in the menu output device 1. Further, the order history storage unit 103 may store the order information in association with the user identification information of the user who has input the order information or the restaurant identification information of the restaurant that has accepted the order. As the user identification information, for example, user identification information input when a user who places an order logs in the menu output apparatus 1 or the like is used. Moreover, restaurant identification information reads the restaurant identification information previously accumulate | stored in the storage medium etc. which are not shown in figure, for example. The order information received by the user during the current visit is accumulated (for example, added) in the order history storage unit 102 as, for example, order history information. Further, for example, after the user finishes visiting the store, the accumulated order history information becomes the past order history information.

  The order history storage unit 103 can usually be realized by an MPU, a memory, or the like. The processing procedure of the order history storage unit 103 is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The food / drink attribute information storage unit 104 stores one or more food / drink attribute information. The food attribute information is information associated with the food identification information, and is information indicating the attribute of the food indicated by the food identification information. The food / drink attribute information includes, for example, the type of food / drink (hors d'oeuvre, main, dessert, etc.), the type of food / drink material (vegetables, meat, soup, etc.), the calorie value, the cooking method, the field, and the weight.

  The menu item storage unit 105 stores one or more menu items. The menu item is information related to food and drink indicated by the food and drink identification information, and is information that can be arranged in the menu. The menu item is, for example, “<Food and beverage identification information> Deep-fried food, <Price> 300 yen, <Food and beverage attribute information> <Calories> 500 Kcal, <Genre> Fried food, <Material> Chicken, ... <// Attribute information> ”.

  Moreover, the content of the menu item may be changed based on one or more information of order history information, preference information, and user attribute information. In such a case, the menu item has, for example, a content change condition that is a condition for changing the content, and change content information that is information about the content to be changed. The menu item is, for example, “<Food and beverage identification information> deep-fried, <price> 300 yen, <Content change condition> Order history information with two or more“ <Food and beverage identification information> Deep-fried ””, <Changed content Information> price = 100 + (200-50 × N), <food / drink attribute information> <calorie> 500 Kcal, <genre> fried food, <material> chicken,... // food attribute information>. Among these menu items, “<content change condition> two or more“ <food and beverage identification information> fried chicken ”in order history information” ”indicates that two or more fried chickens have been ordered. Further, “<change content information> price = 100 + (200−50 × N)” indicates that the price is calculated by “price = 100 + (200−50 × N)” (N is the number of orders). Although <change content information> is a mathematical expression, it is needless to say that other expression formats such as a value may be used.

  Further, the menu item may be two or more menu item parts having a menu item content and a content selection condition. The menu item content is information indicating the content of the menu item to be output. The selection condition is information indicating a condition for selecting menu item contents. The two menu item parts constituting the menu item are, for example, “<Menu item content> <Food and beverage identification information> Fried food, <Price> 300 yen </ Menu item content>, <Selection condition> Total amount less than 2000 yen” "<Menu item content> <Food and beverage identification information> Deep-fried, <Price> 250 yen </ Menu item content>, <Selection condition> Total amount of 2000 yen or more". For such menu items, a menu item with a fried chicken price of 300 yen is selected for a total amount of less than 2000 yen, and a menu item with a fried chicken price of 250 yen is selected for a total amount of 2000 yen or more. Show. A menu item having two or more menu item parts is appropriately referred to as a selective menu item. The total amount is the total price of food and drink ordered by the user.

  The user attribute information accepting unit 106 accepts user attribute information that is information indicating a user attribute. The user attribute information is, for example, the number of customers, the relationship between a plurality of users (customers) who visited the store together (for example, family, lovers, friends with the same name, etc.), and allergy information (information such as buckwheat allergies) related to the user's allergies. Etc. Further, the user attribute information receiving unit 106 normally temporarily stores the received user attribute information in a recording medium (not shown) in association with the user identification information. Note that the user attribute information receiving unit 106 may receive user attribute information from the menu output terminal 2. The user attribute information may include user identification information or may be associated with user identification information. When the user attribute information is associated with the user identification information, the user attribute information receiving unit 106 receives the user identification information and the user attribute information.

  Further, any means for receiving user attribute information may be used. The user attribute information receiving unit 106 receives user attribute information by, for example, wireless or wired communication means.

  In the stock storage unit 107, stock information, which is information indicating stock status regarding food and drink, is stored in association with food and drink identification information of food and drink. The inventory information in the inventory storage unit 107 is updated by means (not shown) according to consumption of food and drink. The update of the inventory information is usually performed manually, but may have an automatic check function of inventory information (by means not shown) and may be performed automatically.

  The preference information acquisition unit 108 acquires preference information that is information indicating the user's preference from the past order history information. Taste information is information which shows the pattern which selects food-drink attribute information and food-drink attribute information, for example. The preference information acquisition unit 108 is, for example, a genre of food and drink ordered at every visit to a certain store (may be referred to as “type”), or a food and drink ordered at every visit to a certain store. Food and beverage identification information is acquired. In such a case, the preference information is a genre or food and beverage identification information. And it is suitable for the preference information acquisition part 108 to associate and hold | maintain preference information and user identification information.

  The rule storage unit 109 can store one or more eating and drinking rules. The eating and drinking rule is a rule having food and drink attribute information and a rule relating to eating and drinking. The eating and drinking rules are rules relating to the order of eating (referred to as order rules), rules relating to the total amount of food and drink eaten (referred to as total amount rules), rules relating to the total amount of food and drink corresponding to specific food and drink attribute information (referred to as specific total amount rules), etc. It is. The order rule is a rule indicating the order of eating and drinking, for example, “<order> <genre> hors d'oeuvre, <genre> fish, <genre> meat, <genre> dessert, <genre> drink </ order >>. This rule indicates eating and drinking in the order of “hors d'oeuvres, fish, meat, dessert, drink”. The total amount rule is, for example, “<calorie> 1000 Kcal or less”, “<weight> 1 kg or less”, and the like. “<Calories> 1000 KCal or less” indicates that the total number of calories to eat and drink in a single visit is 1000 KCal or less. In addition, “<weight> 1 kg or less” indicates that the total weight of foods and beverages eaten and consumed after visiting the store is 1 kg or less. The specific total amount rule is, for example, “<total amount genre = beer> 3 or less”. “<Total genre = beer> 3 or less” indicates that the beer is held to 3 or less (do not drink more than 4 beers). In addition, the description method and data structure of eating and drinking rules are not ask | required.

  Moreover, it is suitable that one or more eating and drinking rules are managed for every user. That is, it is preferable that the eating and drinking rules and the user identification information are stored in association with each other. In such a case, the eating and drinking rules applied for each user are different.

  Further, the rule storage unit 109 may include both the eating and drinking rules associated with the user identification information and the eating and drinking rules not associated with the user identification information. When the eating and drinking rules applied to each user are different, the user who is on a diet holds that the total calorie is 500 Kcal or less as a rule, and other users have no restrictions on the total calorie, etc. Can be processed. Moreover, when the order rule which changed the order which eats and drinks by a user exists, provision of the food / beverage according to a user's preference is attained. In addition, the eating and drinking rules that are not associated with the user identification information are effective for imposing the convenience of the restaurant (for example, up to one food or drink with a high rarity value) on all users.

  The menu acquisition unit 110 is a menu in which menu items are arranged, and has a mode according to order history information stored in the order history storage unit and food attribute information stored in the food attribute information storage unit 104. Get the menu. In other words, the menu acquisition unit 110 normally acquires a different menu every time an order is placed. In this specification, the menu may refer to information for configuring a screen for ordering, or may refer to a menu screen for ordering.

  More specifically, the menu acquisition unit 110 is a menu in which menu items are arranged, applies the order history information stored in the order history storage unit to one or more eating and drinking rules, and orders history information and eating and drinking A menu having a mode corresponding to the object attribute information is acquired. For example, when the eating and drinking rule is the order rule “<order> <genre> hors d'oeuvre, <genre> fish, <genre> meat, <genre> dessert, <genre> drink </ order>”, the menu acquisition unit 110 First, an hors d'oeuvre menu, second a fish menu, third a meat menu, fourth a dessert menu, and finally a drink menu. Further, for example, when the eating and drinking rule is the specific total amount rule “<total amount genre = beer> 3 or less”, after three glasses of beer are ordered, the menu acquisition unit 110 does not use the beer menu item. In addition, a menu without a beer menu item is configured.

  The menu acquisition unit 110 further acquires a menu having a mode corresponding to the user attribute information received by the user attribute information reception unit 106. When the user attribute information is “soba allergy”, the menu acquisition unit 110 does not acquire the menu item having “soba” as the food identification information and the menu item of the food identification information “soba”. Configure a menu that does not exist.

  Further, the menu acquisition unit 110 acquires a menu having a mode corresponding to the inventory information in the inventory storage unit 107.

  The menu acquisition unit 110 acquires a menu having a mode corresponding to the preference information acquired by the preference information acquisition unit 108. When the preference information is information indicating that “I love beer”, for example, the menu acquisition unit 110 arranges the menu item “beer” at a position where it can be easily selected, or displays that “beer” stands out. Or a menu item for a large mug beer instead of a medium mug.

  The menu acquisition unit 110 may acquire a menu in which the menu item layout is changed from the default layout. Information about the default arrangement may be held by the menu item storage unit 105, or may be held by the menu acquisition unit 110.

  The menu acquisition unit 110 may acquire a menu in which some menu items are deleted or selection is not accepted.

  The menu acquisition unit 110 may acquire a menu in which some values of menu items are changed.

  When the menu item is a selective menu item, the menu acquisition unit 110 applies the order history information and the food attribute information to the selection condition, acquires the menu item content corresponding to the matching selection condition, and configures the menu. To do.

  In addition, since the technique which comprises the menu output from the menu item which the menu acquisition part 110 acquired is a well-known technique, detailed description is abbreviate | omitted. The menu acquisition unit 110 holds, for example, information on a template for arranging menu items, and configures a menu by substituting menu items into the template information.

  The output unit 111 outputs the menu acquired by the menu acquisition unit 110. The acquired menu has the same meaning as the configured menu. Here, output is usually transmission to the menu output terminal 2, but display on a display, projection using a projector, printing with a printer, sound output, storage on a recording medium, other processing devices, It is a concept that includes the delivery of processing results to other programs.

  The output unit 111 can be usually realized by wireless or wired communication means.

  The menu receiving unit 21 constituting the menu output terminal 2 receives a menu from the menu output device 1. The menu receiving unit 21 is usually realized by a wireless or wired communication means, but may be realized by a means for receiving a broadcast.

The menu output unit 22 outputs the menu received by the menu receiving unit 21. Here, the output is usually a display on a display, but is a concept including projection using a projector, delivery of a processing result to another processing device, another program, or the like.
The menu output unit 22 may be considered as including or not including an output device such as a display. The menu output unit 22 may be implemented by output device driver software, or output device driver software and an output device.

  The order receiving unit 23 receives order information from the user. The reception of order information is usually realized by an instruction of a menu item. The order information (menu item instruction) input means may be anything such as a touch on a touch panel, a mouse, or a menu screen. The order receiving unit 23 can be realized by a device driver for input means such as a numeric keypad or a keyboard, control software for a menu screen, and the like.

  The order transmitting unit 24 transmits the order information received by the order receiving unit 23 to the menu output device 1. The order transmitting unit 24 is usually realized by a wireless or wired communication means, but may be realized by a broadcasting means.

  Next, the operation of the menu output system will be described. First, the operation of the menu output device 1 will be described using the flowchart of FIG.

  (Step S <b> 301) The order information receiving unit 101 determines whether order information has been received from the menu output terminal 2. The acceptance here is reception. If the order information is received, the process goes to step S302. If the order information is not received, the process goes to step S305. The order information receiving unit 101 normally receives user identification information.

  (Step S302) The order history storage unit 103 stores the order information received in step S301 in the order history storage unit 102 in association with the user identification information.

  (Step S303) The menu acquisition unit 110 configures a menu for the user identified by the user identification information. Such processing is called menu configuration processing. Menu configuration processing will be described with reference to the flowchart of FIG.

  (Step S304) The output unit 111 transmits the menu configured in step S303 to the menu output terminal 2. The menu output terminal 2 is the menu output terminal 2 that has transmitted the order information.

  (Step S305) The user attribute information receiving unit 106 determines whether user attribute information has been received. If user attribute information is received, the process goes to step S306, and if user attribute information is not received, the process goes to step S307. In this step, it is preferable that the user attribute information receiving unit 106 also receives the user identification information together with the user attribute information.

  (Step S306) The user attribute information receiving unit 106 temporarily stores the received user attribute information in a recording medium (not shown) in association with the user identification information. Note that a recording medium (not shown) is held by the user attribute information receiving unit 106, for example.

  (Step S307) The preference information acquisition unit 108 determines whether it is time to acquire preference information. If it is the timing to acquire the preference information, the process goes to step S308, and if it is not the timing to acquire the preference information, the process goes to step S309. In addition, the timing which acquires preference information is a case where the menu output apparatus 1 receives the information which shows that the user identified by user identification information visited a store, for example. Moreover, the timing which acquires preference information is a case where the menu output apparatus 1 receives order information for one user identification information for the first time on one day with respect to one user identification information, for example. Moreover, the timing for acquiring the preference information is, for example, when a means (not shown) receives information indicating that the user's payment has been completed.

  (Step S308) The preference information acquisition unit 108 performs preference information acquisition processing. A preference information acquisition process is demonstrated using the flowchart of FIG.

  (Step S309) It is determined whether an accepting unit (not shown) accepts an instruction to change inventory information. If an instruction to change inventory information is accepted, the process goes to step S310, and if an instruction to change inventory information is not accepted, the process goes to step S311. Note that the instruction to change the inventory information has change contents. The content of change has a change target and information for change. The instruction to change the inventory information is, for example, “change <target> chicken <change data> 0”. “Change <target> chicken <change data> 0” indicates that the ingredient “chicken” is out of stock. The instruction to change the inventory information is, for example, “change <target> to fried <change data> 0”. This instruction indicates that the food and drink identification information “kara fried” is out of stock. In addition, it is preferable that the receiving unit (not shown) receives an instruction to change the inventory information from the order information receiving unit 101 using the order information received by the order information receiving unit 101. When the order information accepting unit 101 accepts “order <subject> fried <quantity> 2”, the accepting means (not shown) receives from the order information accepting unit 101 “change <subject> fried <contents> $ stock— 2 ”is accepted. Here, “$ inventory” is a variable indicating the current inventory quantity of “<subject> to fried”.

  (Step S310) The correction means (not shown) changes the inventory information in the inventory storage unit 107 in accordance with the change contents of the instruction to change the inventory information received in Step S309.

  (Step S311) The accepting unit (not shown) determines whether a menu output instruction has been received from the menu output terminal 2. If a menu output instruction is received, the process proceeds to step S303, and if not received, the process returns to step S301.

  In the flowchart of FIG. 3, in the case of Yes in step S <b> 311, the process is performed in step S <b> 303, but the menu acquisition unit 110 may read one or more default menu items from the menu item storage unit 105 to configure the menu. . Then, the output unit 111 may transmit the menu to the menu output terminal 2.

  Further, in the flowchart of FIG. 3, the menu is dynamically configured every time the order information is received. However, the menu may be configured at other timings. The other timing is, for example, periodically (such as once every 10 minutes) or when an instruction is given from the user.

  Further, in the flowchart of FIG. 3, the process is ended by power-off or a process end interrupt.

  Next, the menu configuration processing in step S303 will be described using the flowchart in FIG.

  (Step S401) The menu acquisition unit 110 acquires user identification information for identifying a user to whom a menu is output. In addition, this user identification information is the user identification information received by step S301, for example.

  (Step S402) The menu acquisition unit 110 reads order history information corresponding to the user identification information acquired in step S401 from the order history storage unit 102.

  (Step S403) The menu acquisition unit 110 determines whether user attribute information corresponding to the user identification information acquired in step S401 exists. If user attribute information exists, the process goes to step S404, and if user attribute information does not exist, the process goes to step S405.

  (Step S404) The menu acquisition unit 110 acquires user attribute information corresponding to the user identification information acquired in step S401. The user attribute information acquisition unit 106 may perform the user attribute information acquisition process.

  (Step S <b> 405) The menu acquisition unit 110 acquires inventory information in the inventory storage unit 107.

  (Step S406) The menu acquisition unit 110 determines whether there is preference information corresponding to the user identification information acquired in step S401. If preference information exists, it will go to step S407, and if preference information does not exist, it will go to step S408.

  (Step S407) The menu acquisition unit 110 acquires preference information corresponding to the user identification information.

  (Step S <b> 408) It is determined whether or not there is a eating and drinking rule in the rule storage unit 109. If there is a food / beverage rule, it will go to step S409, and if there is no food / beverage rule, it will go to step S410.

  (Step S409) The menu acquisition unit 110 performs menu configuration processing to which the eating and drinking rules are applied. Such processing will be described with reference to the flowchart of FIG. Return to upper process.

  (Step S410) The menu acquisition unit 110 performs menu configuration processing that does not apply the eating and drinking rules. Such processing will be described with reference to the flowchart of FIG. Return to upper process.

  In the flowchart of FIG. 4, the menu is configured using order history information, user attribute information, inventory information, preference information, and eating and drinking rules. However, the menu may be dynamically configured using one or more pieces of order history information or the like without using all these pieces of information.

  Next, the menu structure process to which the eating and drinking rule of step S409 is applied will be described using the flowchart of FIG. Return to upper process.

  (Step S <b> 501) The menu acquisition unit 110 determines whether or not there is an order rule in the rule storage unit 109. If there is an order rule, the process goes to step S502, and if there is no order rule, the process goes to step S504.

  (Step S502) Menu acquisition part 110 gives a rank to food-and-drink identification information or type identification information according to an order rule. Here, the menu acquisition unit 110 assigns a high rank to food / beverage identification information or type identification information that is likely to be selected next. In addition, the menu acquisition unit 110 has a low value (for example, food / beverage identification information or type identification information that is considerably earlier to be selected according to the already selected food / beverage identification information or type identification information or order rules). , A value that is not selected). Note that the rank is an index for providing a difference in the appearance mode of the menu item, and here, the menu item is displayed in a more conspicuous mode or a mode that is more easily selected as the menu item has a higher rank value. To do.

  (Step S503) The menu acquisition unit 110 assigns the rank of the food and beverage identification information or the rank of the type identification information included in each menu item as the rank of each menu item.

  (Step S <b> 504) The menu acquisition unit 110 determines whether a total amount rule exists in the rule storage unit 109. If the total amount rule exists, the process proceeds to step S505, and if the total amount rule does not exist, the process proceeds to step S513.

  (Step S505) The menu acquisition unit 110 is order history information that is order history information corresponding to the user identification information, and indicates order history information indicating the history of food and drink ordered during the current visit at the restaurant currently visited. Read from the unit 102. And the menu acquisition part 110 acquires the ingestion total amount which is the target total amount (for example, total amount of calories) from the read order history information. Note that the menu acquisition unit 110 acquires and adds a target value that is an attribute value of each order information included in the order history information, for example.

  (Step S506) The menu acquisition unit 110 assigns 1 to the counter i.

  (Step S507) The menu acquisition unit 110 determines whether or not the i-th menu item exists. If the i-th menu item exists, the process goes to step S508, and if not, the process goes to step S519.

  (Step S <b> 508) The menu acquisition unit 110 acquires the amount (for example, calories) when the food / drink is ingested, from the food / drink attribute information storage unit 104, which is a value corresponding to the i-th menu item. .

  (Step S509) The menu acquisition unit 110 adds the total intake amount acquired in step S505 and the intake amount acquired in step S508, and is within the range of the limit amount included in the total amount rule. (Whether or not the total amount rule is met) is determined. If the total amount rule is met, the process goes to step S510, and if not, the process goes to step S511.

  (Step S510) The menu acquisition unit 110 adds a rank corresponding to the case where the total amount rule is met to the i-th menu item. For example, the menu acquisition unit 110 increases the rank by a threshold value (for example, “+5”) so that the i-th menu item is easily selected.

  (Step S511) The menu acquisition unit 110 adds a corresponding rank to the i-th menu item when it does not match the total amount rule. For example, the menu acquisition unit 110 decreases the rank by a threshold value (for example, “−∞”) so that the i-th menu item is easily selected. Here, the menu acquisition unit 110 may delete the i-th menu item.

  (Step S512) The menu acquisition unit 110 increments the counter i by 1. The process returns to step S507.

  (Step S513) The menu acquisition unit 110 determines whether or not there is a specific total amount rule in the rule storage unit 109. If there is a specific total amount rule, the process goes to step S514, and if there is no specific total quantity rule, the process goes to step S523.

  (Step S514) The menu acquisition unit 110 is order history information that exists in the order history storage unit 102, and is order history information that indicates a history of food and drink ordered during a current visit at a restaurant currently visited. The order history information of the specific food and drink included in the specific total amount rule is read. Then, the menu acquisition unit 110 acquires a total intake amount that is a target total amount (for example, the number of orders) from the read order history information. Note that the menu acquisition unit 110 acquires and adds a target value that is an attribute value of each order information included in the order history information, for example.

  (Step S515) The menu acquisition unit 110 acquires, from the menu item storage unit 105, a menu item having a specific food or drink as food or drink identification information or type identification information.

  (Step S516) The menu acquisition unit 110 assigns 1 to the counter i.

  (Step S517) The menu acquisition unit 110 determines whether or not the i-th menu item exists. If the i-th menu item exists, the process goes to step S518, and if not, the process goes to step S523.

  (Step S518) The menu acquisition unit 110 acquires the intake of food and drink corresponding to the i-th menu item (the target specific amount, for example, the number of orders).

  (Step S519) The menu acquisition unit 110 adds the total intake amount of the specific food and drink acquired in step S514 and the amount acquired in step S518, and is within the limit amount included in the specific total amount rule? Determine whether or not (whether or not the specific total amount rule is met). If it matches the specific total amount rule, go to step S520, otherwise go to step S521.

  (Step S520) The menu acquisition unit 110 adds a rank corresponding to the case where the specific total amount rule is met to the i-th menu item. For example, the menu acquisition unit 110 increases the rank by a threshold value (for example, “+10”) so that the i-th menu item is easily selected.

  (Step S <b> 521) The menu acquisition unit 110 adds a corresponding rank to the i-th menu item when the specific total amount rule is not met. For example, the menu acquisition unit 110 decreases the rank by a threshold value (for example, “−∞”) so that the i-th menu item is easily selected. Here, the menu acquisition unit 110 may delete the i-th menu item.

  (Step S522) Menu acquisition unit 110 increments counter i by one. The process returns to step S517.

  (Step S523) The menu acquisition unit 110 performs menu configuration processing that does not apply the eating and drinking rules. Menu configuration processing that does not apply the eating and drinking rules will be described using the flowchart of FIG. Return to upper process.

  In the flowchart of FIG. 5, the case has been described where there is at most one order rule, total amount rule, and specific total amount rule. However, the rule storage unit 109 may store two or more types of rules. If there are two or more order rules, steps S502 to S503 loop by the number of order rules. If there are two or more total amount rules, steps S505 to S512 loop by the number of total amount rules. Further, when there are two or more specific total amount rules, steps S514 to S522 are looped by the number of specific total amount rules.

  Further, in the flowchart of FIG. 5, ranks are given to the menu items using the eating and drinking rules, but it goes without saying that this processing method is an example. In the flowchart of FIG. 5, menu items that do not match the eating and drinking rules may be hidden, grayed out, or arranged at a position that is difficult to select immediately.

  Next, the menu structure process which does not apply the eating and drinking rule of step S410 is demonstrated using the flowchart of FIG.

  (Step S601) The menu acquisition unit 110 substitutes 1 for a counter i.

  (Step S602) The menu acquisition unit 110 determines whether or not the i-th menu item exists. If the i-th menu item exists, the process goes to step S603, and if not, the process goes to step S611.

  (Step S603) The menu acquisition unit 110 determines whether or not the i-th menu item satisfies the user attribute information. If the user attribute information is satisfied, the process goes to step S604. If the user attribute information is not satisfied, the process goes to step S605.

  (Step S604) The menu acquisition unit 110 changes the rank of the i-th menu item so as to correspond to the case where the user attribute information is satisfied. For example, the menu acquisition unit 110 increases the rank by a threshold value (for example, “+5”) so that the i-th menu item is easily selected.

  (Step S605) The menu acquisition unit 110 adds a rank corresponding to the case where the user attribute information is not satisfied to the i-th menu item. For example, the menu acquisition unit 110 reduces the rank by a threshold value (for example, “−∞”) so that the i-th menu item is difficult to select or is easily selected. Here, the menu acquisition unit 110 may delete the i-th menu item.

  (Step S606) The menu acquisition unit 110 determines whether or not the i-th menu item corresponds to (matches) the preference information of the user. When it corresponds to preference information, it goes to step S607, and when it does not correspond to preference information, it goes to step S608.

  (Step S <b> 607) The menu acquisition unit 110 changes the rank of the i-th menu item so as to match when corresponding to the preference information. For example, the menu acquisition unit 110 increases the rank by a threshold value (for example, “+8”) so that the i-th menu item is easily selected. If the preference information is not supported, the menu acquisition unit 110 may perform processing such as reducing the rank by a threshold or deleting a menu item.

  (Step S608) The menu acquisition unit 110 determines whether or not food and drink corresponding to the i-th menu item can be provided using the inventory information. If it can be provided, the process proceeds to step S610, and if it cannot be provided, the process proceeds to step S609. In addition, the menu acquisition part 110 acquires the food / beverage identifier of the i-th menu item, or the information of a foodstuff. And the menu acquisition part 110 judges whether the food / beverage identified by the said food / beverage identifier or the said foodstuff has stock with reference to inventory information. And the menu acquisition part 110 judges that it cannot provide when there is no stock.

  (Step S609) The menu acquisition unit 110 deletes the i-th menu item. The menu acquisition unit 110 may change the rank so that the i-th menu item is not selected.

  (Step S610) Menu acquisition unit 110 increments counter i by one. The process returns to step S602.

  (Step S611) The menu acquisition unit 110 performs menu configuration processing using ranks. Such processing will be described with reference to the flowchart of FIG.

  (Step S612) The menu acquisition unit 110 performs selective menu item processing. The selective menu item process will be described with reference to the flowchart of FIG. Return to upper process.

  In the flowchart of FIG. 6, as in the flowchart of FIG. 5, the menu items are ranked, but it goes without saying that this processing method is an example. In the flowchart of FIG. 6, it may be immediately hidden or grayed out immediately, or may be arranged at a position where it is difficult to select immediately.

  Next, menu composition processing using the rank of step S611 will be described using the flowchart of FIG.

  (Step S701) The menu acquisition unit 110 determines whether the menu change is a change in the arrangement of menu items. If it is a change of the menu item arrangement, the procedure goes to step S702, and if it is not a change of the menu item arrangement, the procedure goes to step S703.

  (Step S702) The menu acquisition unit 110 sorts a set of menu items using the rank corresponding to each menu item, and changes the arrangement. That is, by such processing, a menu item having a high rank is arranged at a position (for example, the upper part) that is easy to select. Return to upper process.

  (Step S <b> 703) The menu acquisition unit 110 determines whether or not the menu change is a change that deselects a low-rank menu item or a menu item that should not be selected. If it is a change that is not selected, the process goes to step S704. If it is not a change that is not selected, the process goes to step S705.

  (Step S <b> 704) The menu acquisition unit 110 sets a menu item having a rank equal to or lower than the threshold to a non-selected state. Note that the non-selected state processing includes, for example, menu item deletion, gray-out processing, and the like. Return to upper process.

  (Step S705) The menu acquisition unit 110 determines whether or not the menu change is a change in the contents of the menu item. If it is a change of contents, the process goes to step S706, and if it is not a change of contents, the process returns to the upper process.

  (Step S706) The menu acquisition unit 110 assigns 1 to the counter i.

  (Step S707) The menu acquisition unit 110 determines whether or not the i-th menu item exists. If the i-th menu item exists, the process proceeds to step S708, and if it does not exist, the process returns to the upper process.

  (Step S708) The menu acquisition unit 110 determines whether or not the i-th menu item is a menu item that is a candidate for content change. If it is a content change candidate, the procedure goes to step S709, and if it is not a content change candidate, the procedure goes to step S712. Note that the menu acquisition unit 110 may refer to the menu item information, detect a content change candidate flag, and determine whether or not the menu item is a content change candidate. It may be determined by referring to the change content information whether the menu item is a candidate for content change.

  (Step S709) The menu acquisition unit 110 acquires information related to the content change condition among the order history information corresponding to the user identification information. For example, when the content change condition is “the number of beer orders> = 3”, the order information including “<food and beverage identification information> beer” is acquired from the order information included in the order history information.

  (Step S710) The menu acquisition unit 110 determines whether or not the information related to the content change condition acquired in step S709 matches the content change condition corresponding to the i-th menu item. For example, the content change condition “the number of beer orders> = 3”, and the information related to the content change condition acquired in step S709 (here, the beer order information) is “the order number of beer = 3 (the order information is 3 ”, the menu acquisition unit 110 determines that the content change condition is met.

  (Step S711) The menu acquisition unit 110 acquires change content information. And the menu acquisition part 110 changes the content of the i-th menu item according to change content information.

  (Step S712) The menu acquisition unit 110 increments the counter i by one. The process returns to step S707.

  In the flowchart of FIG. 7, the method for changing the three menus has been described. However, other processes may be used as long as the menu changes such that the ease of selection changes according to the rank. Of the three menu changing methods, two or more changing methods may be combined. Further, for example, it is assumed that the menu acquisition unit 110 holds information in advance as to which change method to select from among the three menu change methods.

  Next, the selective menu item processing in step S612 will be described with reference to the flowchart in FIG.

  (Step S801) The menu acquisition unit 110 acquires a selective menu item from the menu item storage unit 105 or a menu item on the memory (a menu item that has not been deleted).

  (Step S802) The menu acquisition unit 110 assigns 1 to the counter i.

  (Step S803) The menu acquisition unit 110 determines whether or not the i-th selective menu item exists among the selective menu items acquired in step S801. If the i-th selective menu item exists, the process goes to step S804, and if the i-th selective menu item does not exist, the process returns to the upper process.

  (Step S804) The menu acquisition unit 110 acquires information related to the selection condition of the i-th selective menu item from the order history information and the like. The order history information or the like may be only the order history information or may include user attribute information, preference information, inventory information, and the like.

  (Step S805) The menu acquisition unit 110 substitutes 1 for a counter j.

  (Step S806) The menu acquisition unit 110 determines whether or not the j-th menu item component exists in the i-th selective menu item. If the jth menu item part exists, the process goes to step S807, and if the jth menu item part does not exist, the process goes to step S810.

  (Step S807) The menu acquisition unit 110 acquires a selection condition corresponding to the j-th menu item component.

  (Step S808) The menu acquisition unit 110 determines whether the information acquired in step S804 matches the selection condition acquired in step S807. If the selection condition is met, the process goes to step S809; otherwise, the process goes to step S811.

  (Step S809) The menu acquisition unit 110 acquires the j-th menu item component as the content of the i-th menu item.

  (Step S810) The menu acquisition unit 110 increments the counter i by one. The process returns to step S803.

  (Step S811) Menu acquisition unit 110 increments counter j by one. The process returns to step S806.

  Next, the preference information acquisition process of step S308 will be described with reference to the flowchart of FIG.

  (Step S901) The preference information acquisition unit 108 acquires user identification information.

  (Step S902) The preference information acquisition unit 108 is order information corresponding to the user identification information acquired in Step S901, and is one or more order information related to the contents ordered when visiting a restaurant currently visited. Is acquired from the order history storage unit 102. Note that one or more pieces of order information here may also be referred to as order history information.

  (Step S903) The preference information acquisition unit 108 substitutes 1 for a counter i.

  (Step S904) The preference information acquisition unit 108 determines whether or not the i-th food and drink identification information exists. Note that the preference information acquisition unit 108 makes such a determination with reference to information in the food / drink attribute information storage unit 104, for example.

  (Step S905) The preference information acquisition unit 108 acquires frequency information indicating the order frequency of the food and drink identified by the i-th food and drink identification information from the order history information acquired in Step S902. Note that the frequency information may be, for example, information indicating whether or not the percentage of the days of visiting the store has been ordered, the total number of ordered days, or the total number of orders (1 May be ordered more than once a day). Further, the preference information acquisition unit 108 may also acquire quantity information related to the order quantity from the order history information acquired in step S902. The quantity information is, for example, the total weight ordered, the total number of cups, and the like.

  (Step S906) The preference information acquisition unit 108 uses the frequency information, the quantity information, or the frequency information and the quantity information to obtain a preference level indicating a favorite level of the food and drink identified by the i-th food and drink identification information. get. In addition, the preference level usually increases as the frequency information or the amount information shows a larger value.

  (Step S907) The preference information acquisition unit 108 accumulates the i-th food and drink identification information and the preference level acquired in Step S906 in association with each other. Note that the preference information acquisition unit 108 associates and accumulates food and beverage identification information and preference levels on a recording medium (not shown).

  (Step S908) The preference information acquisition unit 108 increments the counter i by one. The process returns to step S904.

  (Step S909) The preference information acquisition unit 108 substitutes 1 for a counter i.

  (Step S910) The preference information acquisition unit 108 determines whether or not the i-th type identification information exists. Note that the preference information acquisition unit 108 makes such a determination with reference to information in the food / drink attribute information storage unit 104, for example. The type identification information is information for identifying the type of food and drink, and may be referred to as genre identification information. The kind of food and drink may be grouped by any classification method.

  (Step S911) The preference information acquisition unit 108 acquires frequency information indicating the order frequency of food and drink identified by the i-th type identification information from the order history information acquired in step S902. Moreover, the preference information acquisition part 108 may also acquire the quantity information regarding the order quantity of food and drink identified by the i-th type identification information from the order history information acquired in step S902.

  (Step S912) The preference information acquisition unit 108 uses the frequency information, the quantity information, or the frequency information and the quantity information, and indicates a preference level indicating a favorite degree of the type of food and drink identified by the i-th type identification information. To get. In addition, the preference level usually increases as the frequency information or the amount information shows a larger value.

  (Step S913) The preference information acquisition unit 108 associates and stores the i-th type identification information and the preference level acquired in Step S912. The preference information acquisition unit 108 stores the type identification information and the preference level in association with each other on a recording medium (not shown).

  (Step S914) The preference information acquisition unit 108 increments the counter i by one. The process returns to step S910.

Next, the operation of the menu output terminal 2 will be described. The menu receiving unit 21 of the menu output terminal 2 receives a menu from the menu output device 1. Then, the menu output unit 22 displays the received menu on the display. Further, when a user places an order using the displayed menu, the order receiving unit 23 receives order information. And
The order transmission unit 24 transmits order information to the menu output device 1. It is preferable that the order transmitting unit 24 transmits the order information together with the user identification information of the user. The user identification information is stored in, for example, a storage unit (not shown) of the menu output terminal 2.

  Since the menu output terminal 2 can be realized by a known technique, detailed description thereof is omitted.

  Hereinafter, a specific operation of the menu output system in the present embodiment will be described. A conceptual diagram of the menu output system is shown in FIG.

  Now, it is assumed that the menu item storage unit 105 stores a large number of menu items shown in FIG. FIG. 10 is a menu item management table. The menu item management table stores one or more records (menu items) having attribute values of “ID”, “type identification information”, “food and beverage identification information”, “selection flag”, “content selection condition”, and “menu item content”. Yes. The attribute “type identification information” is information indicating the type of food or drink. Types may be genres and categories. The “selection flag” indicates whether or not the menu item is a selective menu item. When the “selection flag” is “1”, the menu item is a selective menu item. In addition, “menu item contents” include “price” and “quantity”. Moreover, it is suitable for a menu item to have an image, a moving image, etc. of food and drink. “ID” is information for identifying a record. Further, the record of “ID = 1” in FIG. 10 is a selective menu item. In the “content selection condition” and “menu item content” of the record of “ID = 1”, if the total amount used by the user is 3000 yen or less, the menu item of 300 yen is selected as the price of edamame. However, after the total amount exceeds 3000 yen, the price of edamame indicates that a menu item of 250 yen is selected. Further, in the “content selection condition” and “menu item content” of the record of “ID = 28”, the menu item with the quantity “80 g” is selected when the fried food is 0 because it is ordered (when ordering for the first time). When the order is fried at least 1, it indicates that the menu item of quantity “160 g” is selected. Note that the number of menu items that are selection candidates for the selective menu item may be more than two as indicated by the record of “ID = 19”. That is, the contents of the menu such as price and quantity can be changed by the selective menu item according to the order status.

  Further, the order history storage unit 102 stores the order history information shown in FIG. FIG. 11 is an order history management table. The order history management table has a lot of order information. Here, the order history management table includes order information indicating the history of food and drink ordered during the current visit at the restaurant currently visited, and past order history information. The order history management table stores a large number of records (order information) having “ID”, “user identification information”, “date and time”, “food and beverage identification information”, “quantity”, and “user attribute information”. “Date and time” is the date and time when the order was placed, and is the time information described above. “Quantity” is the ordered quantity. “User attribute information” here indicates the number of visitors together. In FIG. 15, it seems that only order information of one user is managed, but usually order information of a large number of users is managed.

  The food / drink attribute information storage unit 104 stores the food / drink attribute information shown in FIG. FIG. 12 is a food / drink attribute information management table. The food / drink attribute information management table stores many records (food / drink attribute information) having “ID”, “food identification information”, “food identification information”, “calorie”, “weight”, and “number of people”. “Food material identification information” is information on food materials necessary for cooking food and drink, and may be the same as food and drink identification information. “Calories” indicates the number of calories taken when a food or drink is ingested. “Weight” is the weight of the food or drink. “Number of people” is the appropriate number of people to take.

  The stock storage unit 107 stores stock information shown in FIG. FIG. 13 is an inventory management table. The inventory management table stores a large number of records (stock information) having “ID”, “food identification information”, “food identification information”, and “stock quantity”.

  Furthermore, the rule storage unit 109 stores the eating and drinking rules shown in FIG. FIG. 14 is a rule management table. The rule management table stores a large number of records having “ID”, “user identification information”, and “food and drink rules”. “Eating and drinking rules” have “rule type” and “rule content”. “Rule type” indicates the type of rule. “Rule content” indicates the content of the rule.

  In this situation, after the user identified by the user identification information “0015” (hereinafter referred to as the present user) enters a certain restaurant, the menu output terminal 2 operates the menu output terminal 2 to output the menu. It is assumed that a menu is received from the device 1 and a menu screen as shown in FIG. 15 is output. Details of the operation are as follows, for example. That is, the menu output device 1 receives a menu output instruction from the menu output terminal 2. Then, the menu acquisition unit 110 reads the menu item management table of FIG. 10 and configures the menu shown in FIG. Next, the output unit 111 transmits the menu. Then, the menu receiving unit 21 of the menu output terminal 2 receives the menu, and the menu output unit 22 outputs the menu of FIG.

  Further, for example, the store clerk or the user of the main store transmits the user attribute information “one person” as a pair with the user identification information “0015” to the menu output device 1, and the user attribute information reception unit 106 of the menu output device 1 The user attribute information “one person” and the user identification information “0015” are received and temporarily stored.

  Next, it is assumed that the user has ordered “eda beans” using the screen of FIG. Then, the menu output terminal 2 transmits order information “<user identification information> 0015, <food identification information> edamame, <quantity> 1” to the menu output device 1.

  Next, the order information receiving unit 101 of the menu output device 1 receives the order information “<user identification information 0015, <food identification information> edamame, <quantity> 1”.

  Next, the order history storage unit 103 stores the received order information in the order history storage unit 102 in association with the user identification information “0015”. The order information stored here may be “<food and beverage identification information> edamame, <quantity> 1”. Further, the order history accumulating unit 103 acquires the date and time “2012/8/6 17:35” from a clock (not shown). Then, the order history storage unit 103 stores the order information, the date and time, and the user attribute information “one person” in association with each other.

  Next, the menu acquisition unit 110 configures the menu as follows. That is, the menu acquisition unit 110 acquires user identification information “0015”. Next, the menu acquisition unit 110 reads the order history information corresponding to the user identification information “0015” from the order history storage unit 102. Next, the menu acquisition unit 110 acquires user attribute information “one person” corresponding to the user attribute information “0015” corresponding to the user identification information. Further, the menu acquisition unit 110 acquires the inventory information of FIG. Furthermore, the menu acquisition unit 110 includes preference information corresponding to the user identification information “0015” “<food and beverage identification information> beer <preference level> 10, <food and beverage identification information> edamame <preference level> 5 and <food and beverage. Object identification information> tofu <preference level> 2,. The preference information is information acquired by the preference information acquisition unit 108 by the operation described with reference to FIG.

  Next, the menu acquisition unit 110 acquires the order rule “snacks → fish → meat → dessert” corresponding to the user identification information “0015” from the rule management table of FIG. Then, using this order rule and the order information “<food and beverage identification information> edamame, <quantity> 1” accumulated in the order history storage unit 102, “fish” It is recognized that the order for “snacks” has been completed. That is, the menu acquisition unit 110 sets the rank of the type identification information “snacks” to “1”, the rank of the type identification information “fish” to “10”, the rank of the type identification information “meat” to “4”, and the type identification information. The rank of “dessert” is “2”. It should be noted that the rank is an integer from “0” to “10”, and the larger the value, the easier the position to be selected is displayed. Further, the rank of the type identification information “drink” is “5”.

  Next, the menu acquisition unit 110 acquires a total amount rule corresponding to the user identification information “0015” and a specific total amount rule. Then, the menu acquisition unit 110 determines whether the total amount rule and the specific total amount rule corresponding to the user identification information “0015” are satisfied. Here, the calorie “50 KCal” of <food and beverage identification information> edamame is acquired from the food and beverage attribute information management table of FIG. Then, the menu acquisition unit 110 determines that the total amount rule is not satisfied. Also, the menu acquisition unit 110 determines that the specific total amount rule “beer <= 3 glasses” is not satisfied because there is no beer order information in today's order information.

  Then, the menu acquisition unit 110 changes the rank of each menu item using the user attribute information “one person”. For example, the menu acquisition unit 110 displays the rank of the menu item corresponding to the food / drink information that does not include 1 in “number of people” (“number of people = 1” and “number of people = 1 to 2” are determined to include 1). Change to “−∞”. That is, since the food and drink identification information “masashimi set” and “kara fried” are food and drink information that does not include 1 in the “number of people”, “−∞” is assigned to these menu items. Here, it is assumed that the rank of the default menu item is “5”. The rank of “others” is “0”.

  Next, the menu acquisition part 110 determines the food / beverage which cannot be provided using inventory information, and deletes the menu item corresponding to the said food / beverage. At this stage, there are no menu items that cannot be provided.

  Next, the menu acquisition unit 110 sorts the set of menu items using the rank. That is, the menu acquisition unit 110 rearranges the set of menu items in the order of the type identification information “fish”, “drink”, “meat”, “dessert”, “snacks”, “others” using the rank.

  In addition, the menu acquisition unit 110 does not select (for example, delete) a menu item having a rank equal to or lower than the threshold. In this case, for example, “Dish set” and “Deep fried” of rank “−∞” are deleted.

  Next, the menu acquisition unit 110 determines whether to change the contents of the menu. Here, it is assumed that it is determined not to change the contents of the menu.

  Next, the menu acquisition unit 110 performs selective menu item processing. In other words, for example, the menu acquisition unit 110 determines that the menu item “ID = 19” in FIG. 10 is a selective menu item. And the menu acquisition part 110 acquires the price which is the information relevant to content selection conditions from order history information. Specifically, the menu acquisition unit 110 acquires only the price “300 yen” from today's order information of the user. The menu acquisition unit 110 obtains the total amount “300 yen” from this price “300 yen”. Then, the menu acquisition unit 110 determines that the total amount “300 yen” satisfies “total amount <= 1500 yen” included in the selective menu item. Then, the menu acquisition unit 110 acquires the menu item content “<price> 700 yen, <quantity> 60 g,...”.

  And the menu acquisition part 110 acquires the menu of FIG. In FIG. 16, a screen of type identification information “fish” is arranged at a position where it is easy to select. In addition, “non-personal set” has been deleted.

  Next, the output unit 111 transmits the menu of FIG. 16 to the menu output terminal 2.

  Next, the menu receiving unit 21 of the menu output terminal 2 receives the menu of FIG. 16, and the menu output unit 22 outputs the menu.

  Next, it is assumed that the user has ordered three glasses of beer one after another. Then, the menu acquisition unit 110 detects that the limit of the specific total amount rule “beer“ up to 3 glasses ”” has been reached.

  Next, the menu acquisition part 110 comprises the menu from which the menu item corresponding to food-drink identification information <beer> was deleted. Then, the output unit 111 transmits the menu to the menu output terminal 2.

  Next, the menu output terminal 2 receives and outputs the menu.

  For example, after the user orders foie gras, the rule “foie gras“ up to 1 ”” that applies to all users is also applied to the user, and the menu item of foie gras is deleted. Such processing is similar to the processing described above.

  As described above, according to the present embodiment, it is possible to improve the usability of the menu for placing an order when ordering food and drink.

  In addition, according to the present embodiment, the menu screen can be appropriately changed according to the order status of food and drink, eating and drinking rules, customer attributes, inventory status, customer preferences, and the like.

  Moreover, according to this Embodiment, a menu according to a user's condition can always be provided to a user by changing the menu every time an order is placed.

  Note that the processing in the present embodiment may be realized by software. Then, this software may be distributed by software download or the like. Further, this software may be recorded and distributed on a recording medium such as a CD-ROM. This also applies to other embodiments in this specification. Note that the software that implements the information processing apparatus according to the present embodiment is the following program. That is, this program is information indicating the history of food and drink ordered by the user during the current visit at the restaurant currently visited, and the order information received by the order information reception unit during the current visit. An order history storage unit that stores order history information that is a set, and information associated with the food identification information, the food attribute that is information indicating the attribute of the food indicated by the food identification information A food item attribute information storage unit for storing information, and a menu item storage unit for storing one or more menu items that are information related to food and beverages indicated by the food identification information and can be arranged in a menu; Order information that is information indicating food and drink ordered by the user to the restaurant and having food and drink identification information that is identification information of the food and drink. An order information receiving unit, an order history storing unit for storing the order information received by the order information receiving unit in the order history storing unit, and a menu in which the menu items are arranged, and stored in the order history storing unit A menu acquisition unit that acquires a menu in a mode corresponding to the order history information that has been placed and the food attribute information stored in the food attribute information storage unit, and an output unit that outputs the menu acquired by the menu acquisition unit It is a program to make it function as.

  Further, in the above program, the computer is a rule having food and drink attribute information, and is further accessible to a rule storage unit that can store one or more food and drink rules that are rules relating to food and drink. A menu in which the menu items are arranged, wherein the order history information stored in the order history storage unit is applied to the one or more eating and drinking rules, and according to the order history information and the food attribute information. This is a program for causing a computer to function as a menu acquisition.

  In the above program, the computer is further caused to function as a user attribute information receiving unit that receives user attribute information that is information indicating a user attribute, and the menu acquisition unit is further configured to receive the user attribute information received by the user attribute information receiving unit. It is a program for causing a computer to function as a menu for obtaining a mode according to attribute information.

  Moreover, in the said program, the inventory information which is the information which shows the stock condition regarding food and drink is for functioning the computer which can further access the stock storage part stored in association with the food and drink identification information of the said food and drink In the program, the menu acquisition unit is a program for causing a computer to function as acquiring a menu having a mode according to inventory information.

  Further, in the above program, the order history storage unit further includes information indicating a history of food and drink ordered by the user at a past visit at the restaurant currently visited, and the order information at the past visit As a preference information acquisition unit that stores past order history information that is a set of the order information received by the reception unit and acquires preference information that is information indicating a user's preference from the past order history information, the computer further includes The menu acquisition unit is a program for causing a computer to function as a program for acquiring a menu having a mode according to the preference information.

  In the above program, the menu acquisition unit is a program for causing a computer to function as a menu obtained by changing the menu item arrangement from a default arrangement.

  In the above program, the menu acquisition unit is a program for causing a computer to function as acquiring a menu in which a part of the menu items is deleted or selection is not accepted.

  In the above program, the menu acquisition unit is a program for causing a computer to function as acquiring a menu in which some values of the menu items are changed.

  In the above program, the menu acquisition unit acquires a menu in a mode corresponding to the order history information and the food / drink attribute information every time the order information reception unit receives the order information, and the output unit A program for causing a computer to function as outputting the menu acquired by the menu acquisition unit.

  In the above program, at least some of the one or more menu items include a menu item content indicating the content of the output menu item and a selection indicating a condition for selecting the menu item content. The menu acquisition unit applies the order history information and the food attribute information to the selection condition, and corresponds to the matching selection condition. This is a program for acquiring the contents of menu items to be executed and causing the computer to function as a menu.

  FIG. 17 shows the external appearance of a computer that executes the program described in this specification to realize the menu output device of the various embodiments described above. The above-described embodiments can be realized by computer hardware and a computer program executed thereon. FIG. 17 is an overview diagram of the computer system 300, and FIG. 18 is a block diagram of the system 300.

  In FIG. 17, a computer system 300 includes a computer 301 including a CD-ROM drive, a keyboard 302, a mouse 303, and a monitor 304.

  In FIG. 18, in addition to the CD-ROM drive 3012, the computer 301 includes an MPU 3013, a bus 3014 connected to the MPU 3013 and the CD-ROM drive 3012, a ROM 3015 for storing a program such as a bootup program, and an MPU 3013. And a RAM 3016 for temporarily storing instructions of the application program and providing a temporary storage space, and a hard disk 3017 for storing the application program, the system program, and data. Although not shown here, the computer 301 may further include a network card that provides connection to a LAN.

  A program that causes the computer system 300 to execute the function of the menu output device of the above-described embodiment may be stored in the CD-ROM 3101, inserted into the CD-ROM drive 3012, and further transferred to the hard disk 3017. Alternatively, the program may be transmitted to the computer 301 via a network (not shown) and stored in the hard disk 3017. The program is loaded into the RAM 3016 at the time of execution. The program may be loaded directly from the CD-ROM 3101 or the network.

  The program does not necessarily include an operating system (OS), a third-party program, or the like that causes the computer 301 to execute the function of the menu output device according to the above-described embodiment. The program only needs to include an instruction portion that calls an appropriate function (module) in a controlled manner and obtains a desired result. How the computer system 300 operates is well known and will not be described in detail.

  In the above program, in a transmission step for transmitting information, a reception step for receiving information, etc., processing performed by hardware, for example, processing performed by a modem or an interface card in the transmission step (only performed by hardware). Not included) is not included.

  Further, the computer that executes the program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

  Further, in each of the above embodiments, it goes without saying that two or more communication units existing in one apparatus may be physically realized by one medium.

  In each of the above embodiments, each process (each function) may be realized by centralized processing by a single device (system), or by distributed processing by a plurality of devices. May be.

  The present invention is not limited to the above-described embodiments, and various modifications are possible, and it goes without saying that these are also included in the scope of the present invention.

  As described above, the menu output device according to the present invention has an effect of improving the usability of a menu for placing an order when ordering food and drink, and is used in a restaurant. Useful as such.

DESCRIPTION OF SYMBOLS 1 Menu output device 2 Menu output terminal 21 Menu receiving part 22 Menu output part 23 Order reception part 24 Order transmission part 101 Order information reception part 102 Order history storage part 103 Order history storage part 104 Food / drink attribute information storage part 105 Menu item storage Unit 106 User attribute information reception unit 107 Inventory storage unit 108 Preference information acquisition unit 109 Rule storage unit 110 Menu acquisition unit 111 Output unit

Claims (7)

A rule storage unit that is a rule having food and drink attribute information and stores one or more food and drink rules that are rules relating to food and drink,
An order information receiving unit for receiving order information which is information indicating food and drink ordered by the user and having food and drink identification information which is identification information of the food and drink;
An order history storage unit for storing order history information that is a set of the order information received by the order information receiving unit, which is information indicating a history of food and drink ordered by the user;
An order history storage unit that stores the order information received by the order information reception unit in the order history storage unit;
A food and beverage attribute information storage unit that stores food and beverage attribute information that is information associated with the food and beverage identification information and that indicates the attribute of the food and beverage indicated by the food and beverage identification information;
A menu item storage unit for storing one or more menu items, which are information related to food and drink indicated by the food and drink identification information and are information that can be arranged in a menu;
A menu in which the menu items are arranged, and a menu having a mode according to order history information stored in the order history storage unit and food attribute information stored in the food attribute information storage unit is acquired. A menu acquisition unit;
An output unit that outputs the menu acquired by the menu acquisition unit;
The one or more eating and drinking rules stored in the rule storage unit are an order rule that is a rule relating to the order of eating, a total amount rule that is a rule relating to the total amount of food and drink eaten, or food and drink corresponding to specific food and drink attribute information Including one of the specific total amount rules that are rules regarding the total amount of goods,
The menu acquisition unit
A menu in which the menu items are arranged, wherein the order history information stored in the order history storage unit is applied to the one or more eating and drinking rules, and according to the order history information and the food attribute information. Menu output device that acquires menus. The menu acquisition unit
The menu output device according to claim 1 , wherein the menu output device acquires a menu according to the order history information and the food / drink attribute information, triggered by the order information receiving unit receiving the order information. A user attribute information receiving unit that receives user attribute information that is information indicating a user's attribute;
The menu acquisition unit
Furthermore, the menu output device according to any one of claims 2 to claim 1 to obtain a menu of embodiments the user attribute information receiving unit according to the user attribute information received. The inventory information which is the information which shows the stock status regarding food and drink is further provided with the stock storage part stored in association with the food and drink identification information of the food and drink,
The menu acquisition unit
The menu output device according to any one of claims 1 to 3 , further acquiring a menu having a mode corresponding to inventory information. In the order history storage unit,
Furthermore, information indicating the history of food and drink that the user has ordered in the past, the past order history information which is a set of the order information received by the order information receiving unit in the past is stored,
A preference information acquisition unit that acquires preference information that is information indicating a user's preference from the past order history information;
The menu acquisition unit
Furthermore, the menu output apparatus as described in any one of Claims 1-4 which acquires the menu of the aspect according to the said preference information. A rule storage unit that is a rule having food and drink attribute information and stores one or more food and drink rules that are rules relating to food and drink,
An order history storage unit that stores information on the history of food and drink ordered by the user and stores order history information that is a set of received order information;
A food and beverage attribute information storage unit that stores food and beverage attribute information that is information associated with the food and beverage identification information and that indicates the attribute of the food and beverage indicated by the food and beverage identification information;
An order information receiving unit, an order using a recording medium comprising a menu item storage unit for storing one or more menu items, which are information related to foods and beverages indicated by the food and beverage identification information and can be arranged in the menu A menu output method realized by a history storage unit, a menu acquisition unit, and an output unit,
An order information receiving step for receiving order information which is information indicating food and drink ordered by the user and having food and drink identification information which is identification information of the food and drink,
An order information storage step in which the order history storage unit stores the order information received in the order information reception step in the order history storage unit;
The menu acquisition unit is a menu in which the menu items are arranged, and corresponds to order history information stored in the order history storage unit and food attribute information stored in the food attribute information storage unit A menu acquisition step of acquiring a menu of an aspect;
The output unit includes an output step of outputting the menu acquired in the menu acquisition step;
The one or more eating and drinking rules stored in the rule storage unit are an order rule that is a rule relating to the order of eating, a total amount rule that is a rule relating to the total amount of food and drink eaten, or food and drink corresponding to specific food and drink attribute information Including one of the specific total amount rules that are rules regarding the total amount of goods,
In the menu acquisition step,
A menu in which the menu items are arranged, wherein the order history information stored in the order history storage unit is applied to the one or more eating and drinking rules, and according to the order history information and the food attribute information. Menu output method to get the menu. A rule storage unit that is a rule having food and drink attribute information and stores one or more food and drink rules that are rules relating to food and drink,
An order history storage unit that stores information on the history of food and drink ordered by the user and stores order history information that is a set of received order information;
A food and beverage attribute information storage unit that stores food and beverage attribute information that is information associated with the food and beverage identification information and that indicates the attribute of the food and beverage indicated by the food and beverage identification information;
A computer accessible to a menu item storage unit in which one or more menu items, which are information related to food and drink indicated by the food and drink identification information and can be arranged in the menu, are stored.
An order information receiving unit for receiving order information which is information indicating food and drink ordered by the user and having food and drink identification information which is identification information of the food and drink;
An order history storage unit that stores the order information received by the order information reception unit in the order history storage unit;
A menu in which the menu items are arranged, and a menu having a mode according to order history information stored in the order history storage unit and food attribute information stored in the food attribute information storage unit is acquired. A menu acquisition unit;
A program for functioning as an output unit that outputs the menu acquired by the menu acquisition unit,
The one or more eating and drinking rules stored in the rule storage unit are an order rule that is a rule relating to the order of eating, a total amount rule that is a rule relating to the total amount of food and drink eaten, or food and drink corresponding to specific food and drink attribute information Including one of the specific total amount rules that are rules regarding the total amount of goods,
The menu acquisition unit
A menu in which the menu items are arranged, wherein the order history information stored in the order history storage unit is applied to the one or more eating and drinking rules, and according to the order history information and the food attribute information. A program that allows a computer to function as a menu acquisition.

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