JP5969694B2 - シームレスな呼中音声メモ - Google Patents

シームレスな呼中音声メモ Download PDF

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Publication number
JP5969694B2
JP5969694B2 JP2015511552A JP2015511552A JP5969694B2 JP 5969694 B2 JP5969694 B2 JP 5969694B2 JP 2015511552 A JP2015511552 A JP 2015511552A JP 2015511552 A JP2015511552 A JP 2015511552A JP 5969694 B2 JP5969694 B2 JP 5969694B2
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Japan
Prior art keywords
call
recording
wireless subscriber
instruction
target
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Expired - Fee Related
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JP2015511552A
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English (en)
Japanese (ja)
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JP2015521422A (ja
JP2015521422A5 (enExample
Inventor
チンマイ・エス・ドダプカール
Original Assignee
クアルコム，インコーポレイテッド
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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/65—Recording arrangements for recording a message from the calling party
    • H04M1/656—Recording arrangements for recording a message from the calling party for recording conversations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2250/00—Details of telephonic subscriber devices
    • H04M2250/68—Details of telephonic subscriber devices with means for recording information, e.g. telephone number during a conversation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2250/00—Details of telephonic subscriber devices
    • H04M2250/74—Details of telephonic subscriber devices with voice recognition means

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)
JP2015511552A 2012-05-11 2013-05-03 シームレスな呼中音声メモ Expired - Fee Related JP5969694B2 (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13/470,225 US10104214B2 (en) 2012-05-11 2012-05-11 Seamless in-call voice notes
US13/470,225 2012-05-11
PCT/US2013/039418 WO2013169587A1 (en) 2012-05-11 2013-05-03 Seamless in-call voice notes

Publications (3)

Publication Number Publication Date
JP2015521422A JP2015521422A (ja) 2015-07-27
JP2015521422A5 JP2015521422A5 (enExample) 2016-07-14
JP5969694B2 true JP5969694B2 (ja) 2016-08-17

Family

ID=48430962

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2015511552A Expired - Fee Related JP5969694B2 (ja) 2012-05-11 2013-05-03 シームレスな呼中音声メモ

Country Status (6)

Country Link
US (1) US10104214B2 (enExample)
EP (1) EP2847987B1 (enExample)
JP (1) JP5969694B2 (enExample)
CN (1) CN104303492B (enExample)
IN (1) IN2014MN02027A (enExample)
WO (1) WO2013169587A1 (enExample)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9559939B2 (en) 2013-03-15 2017-01-31 Genesys Telecommunications Laboratories, Inc. System and method for handling resource failure in a hybrid contact center operations environment
US9591137B2 (en) * 2013-03-15 2017-03-07 Genesys Telecommunications Laboratories, Inc. System and method for providing contact center services in a hybrid operations environment
US9948782B2 (en) 2013-03-15 2018-04-17 Genesys Telecommunications Laboratories, Inc. Hybrid cloud architecture with optimized local delivery
US10154143B2 (en) 2013-03-15 2018-12-11 Genesys Telecommunications Laboratories, Inc. System and method for dynamically selecting a dial plan
US10277741B2 (en) 2013-03-15 2019-04-30 Genesys Telecommunications Laboratories, Inc. System and method for transmitting signaling and media from a hybrid contact center operations environment
WO2017030212A1 (ko) * 2015-08-18 2017-02-23 엘지전자(주) 이동 단말기 및 그 제어 방법
AU2018301463B2 (en) * 2017-07-13 2023-08-31 Iovox Ltd. Apparatus, devices, methods and computer programs relating to actionable objects
US20220059098A1 (en) * 2020-08-24 2022-02-24 Verified Technologies, Inc. Dynamic electronic agreements

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US5870454A (en) 1997-04-01 1999-02-09 Telefonaktiebolaget L M Ericsson Telecommunications speech/text conversion and message delivery system
US6222909B1 (en) * 1997-11-14 2001-04-24 Lucent Technologies Inc. Audio note taking system and method for communication devices
JP2001251440A (ja) 2000-03-08 2001-09-14 Casio Comput Co Ltd 通話方式、ターミナルアダプタ、通話装置、サーバ、及び通話システム
US6661879B1 (en) 2000-07-19 2003-12-09 Xtend Communications Corp. System and method for recording telephonic communications
US20020118798A1 (en) 2001-02-27 2002-08-29 Christopher Langhart System and method for recording telephone conversations
JP2003067300A (ja) 2001-08-29 2003-03-07 Nec Corp 音声認識処理による電子メール作成方法
US7376731B2 (en) * 2002-01-29 2008-05-20 Acme Packet, Inc. System and method for providing statistics gathering within a packet network
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JP2005234666A (ja) 2004-02-17 2005-09-02 Nec Corp ＰｏＣシステムおよびＰｏＣサーバならびにＰｏＣクライアント
KR100667773B1 (ko) * 2004-11-11 2007-01-11 삼성전자주식회사 Ｄａｂ에서 데이터 서비스용 데이터의 수신 에러 검출방법및 장치
FI20055226A0 (fi) * 2005-05-13 2005-05-13 Nokia Corp Menetelmä ja elementti palvelunohjaukseen
JP2007110186A (ja) 2005-10-11 2007-04-26 Yamaha Corp 電話端末
US7395959B2 (en) * 2005-10-27 2008-07-08 International Business Machines Corporation Hands free contact database information entry at a communication device
CN1825865A (zh) 2006-03-10 2006-08-30 深圳市杰特电信控股有限公司 通讯终端自动录音的方法和装置
CN101094268A (zh) 2006-11-24 2007-12-26 华为技术有限公司 Csi会话的控制方法及终端和系统
US20090006089A1 (en) 2007-06-27 2009-01-01 Motorola, Inc. Method and apparatus for storing real time information on a mobile communication device
US8345831B2 (en) 2007-07-27 2013-01-01 At&T Intellectual Property I, L.P. Automatic contextual media recording and processing utilizing speech analytics
JP5649768B2 (ja) * 2007-12-27 2015-01-07 京セラ株式会社 デジタル放送記録装置
US8611509B1 (en) * 2009-04-15 2013-12-17 Shoretel, Inc. Phone URL exchange for unified communications
US8195213B2 (en) 2009-06-18 2012-06-05 Qualcomm Incorporated System and method for permitting recordation of voice transmissions among group members of a communication group of wireless communication devices
US8768705B2 (en) * 2009-10-27 2014-07-01 Cisco Technology, Inc. Automated and enhanced note taking for online collaborative computing sessions
US20110099507A1 (en) * 2009-10-28 2011-04-28 Google Inc. Displaying a collection of interactive elements that trigger actions directed to an item
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Also Published As

Publication number Publication date
EP2847987B1 (en) 2016-03-23
CN104303492B (zh) 2018-01-23
JP2015521422A (ja) 2015-07-27
US10104214B2 (en) 2018-10-16
EP2847987A1 (en) 2015-03-18
WO2013169587A1 (en) 2013-11-14
CN104303492A (zh) 2015-01-21
US20130303130A1 (en) 2013-11-14
IN2014MN02027A (enExample) 2015-08-14

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