JP5908617B1 - Room management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a room management system that enables effective use of a room used for business like a conference room. In a room management system for managing the use of a plurality of rooms, a conference room reservation database 1 for recording reservations of each conference room as a room, and waiting for cancellation waiting for the reservation of the conference room to be canceled Conference room cancellation waiting database 2 to which the contact information of the mobile terminal of the person is added and stored, and reservation conditions including the use start time of the canceled conference room when the conference room is canceled Check the database 1 and check the waiting condition for cancellation including the start time of use of the conference room with reference to the waiting room cancellation waiting database 2 and add the waiting for cancellation that matches these conditions to this waiting list. And a management computer 3 for sending a cancellation-confirmed voice message to the contact address. [Selection] Figure 1

Description

  The present invention relates to a room management system that manages use of a room such as a conference room.

  In an organization such as a company, a person in charge who is a member of each department may hold a meeting. In this case, for example, the person in charge of the conference reserves a conference room in advance. However, even if a meeting is to be held, there are cases where reservations are full on the meeting room schedule and the meeting must be abandoned. In this case, the conference room reservation has actually been canceled, another conference has ended before the scheduled end time, or another reservation that has been reserved is not held and only the reservation remains. In some cases, meetings cannot be held.

  Due to this situation, the inability to hold a conference causes business stagnation and loss of time. In addition, limited conference room resources are wasted.

  By the way, the schedule of each conference room is secured by the desire of the reservation person. Since reservations are made on an individual basis, there is a case where a desired meeting time zone cannot be secured in each meeting room and the meeting is canceled.

  In order to cope with such a situation, there is a conference room reservation system in consideration of reservations, conference room requirements, convenience, etc. for use of the conference room (for example, see Patent Document 1). This system outputs the usage status in real time by the monitoring unit for the usage status of the conference room, and easily grasps that the reserved conference room is not actually used. Therefore, even if a reserved conference room is not actually used, a user who wants to use it can use the conference room.

  Apart from this, there is the following reservation management system (see Patent Document 2). This system notifies the reservation person by telephone when the use of the conference room is not started even after a certain time has elapsed from the start time set in the room use schedule. Further, when it is determined that the room is not in use after a certain time has elapsed from the start time of the corresponding usage schedule, the system automatically deletes the usage schedule.

JP 2011-227847 A Japanese Patent Laid-Open No. 9-91354

  However, the following problems remain in the system described above. The system of Cited Document 1 outputs the usage status in real time by the usage status monitoring unit of the conference room, and grasps that even the reserved conference room is not actually used. Therefore, even if it is a reserved conference room, when it is not actually used, the user who wants to use can use the conference room. However, according to this system, there is no contact with those who wish to use the conference room waiting for cancellation or early termination, and the conference room cannot be used effectively.

  Further, the system of the cited document 2 notifies the reservation person by telephone when the use of the conference room is not started even after a certain time has elapsed from the start time set in the use schedule. Further, there is provided means for automatically deleting the use schedule when it is determined that the room is not used after a certain time has elapsed from the start time of the use schedule. However, according to this system, as in the system of the above cited reference 1, there is no contact with a conference room user who is waiting for cancellation or early termination, and the conference room is not effectively used.

  An object of the present invention is to provide a room management system that solves the above-described problems and enables effective use of a room used in business, such as a conference room.

  In order to solve the above-mentioned problem, the invention of claim 1 is a room management system for managing use of a plurality of rooms, wherein a first storage device that records reservations for each room, and reservations for the rooms are canceled. A second storage device for adding the contact information of the person in charge of the portable terminal to the waiting for cancellation waiting to be performed, and the use start time of the canceled room when the cancellation of the room occurs The reservation condition is checked with reference to the first storage device, the cancellation waiting condition including the use start time of the room is checked with reference to the second storage device, and the cancellation waiting condition in which these conditions are met. Is a room management system comprising: a management device that sends a voice message indicating the establishment of cancellation to a contact address added to the cancellation wait.

  According to the first aspect of the present invention, when the cancellation of the room occurs, the management device checks the reservation condition including the use start time of the canceled room with reference to the first storage device. In addition, the management device checks the cancellation waiting condition including the use start time of the room with reference to the second storage device. And about the cancellation waiting which these conditions matched, the management apparatus transmits the voice message of cancellation establishment with respect to the contact address added to this cancellation waiting.

Further, the invention of claim 1, in the case have been reserved in the accommodation not currently used, the management apparatus, the condition of non-use of the room, with reference to the first storage device Checking and checking the waiting condition for cancellation with reference to the second storage device, and for the waiting for cancellation that matches these conditions, a voice message that the waiting for cancellation is established is sent to the contact added to the waiting for cancellation. It is characterized by sending.

According to a second aspect of the present invention, in the room management system according to the first aspect, when there are a plurality of reserved rooms that are not currently used, the management device is stored in the first storage device. The reservation is placed in the room again with reference to the unused room, and the condition of the room that is made available by the rearrangement of the reservation and the waiting condition for the cancellation are checked with reference to the second storage device, and these Regarding the waiting for cancellation that satisfies the above condition, a voice message indicating that the waiting for cancellation is established is sent to the contact added to the waiting for cancellation.

According to a third aspect of the present invention, in the room management system according to the first or second aspect of the present invention, the room management system further includes a detection device that detects whether or not a person is present in the room. If it is determined that there is no room, it is determined that the room is not currently used even if it is determined that the room is reserved with reference to the first storage device. To do. Further, in the room management system according to any one of claims 1 to 3, the invention of claim 4 is that the cancellation waiting condition includes an allowable time that can delay the use start time. It is characterized by.

  According to the first aspect of the present invention, when the reserved room is canceled, it is checked whether cancellation waiting is established. When the waiting for cancellation is established, since the establishment of the waiting for cancellation is immediately notified by voice message to the portable terminal of the person in charge waiting for cancellation, the person in charge can be surely and promptly notified. This also allows for efficient use of the room.

Further, according to the first aspect of the present invention, if there is an unused room that is not used for a conference, it is checked whether cancellation waiting is established. When the waiting for cancellation is established, the establishment of the waiting for cancellation is immediately notified by a voice message, thereby enabling reliable and prompt notification to the person in charge. This also allows for efficient use of the room.

According to the invention of claim 2 , when there are a plurality of rooms that are not used for the conference, the reservation is arranged again in the room and it is checked whether the waiting for cancellation is established, so that the room can be used effectively. .

According to the invention of claim 3 , since it is determined that a room that has been reserved but is not currently being conferenced is not used, it is possible to effectively use a room that has not been canceled. To.

It is a block diagram which shows the structure of the room management system by Embodiment 1 of this invention. It is a figure which shows an example of meeting room reservation data. It is a figure which shows an example of meeting room cancellation waiting data. It is a block diagram which shows an example of the computer for management. It is a flowchart which shows an example of a reservation reception process. It is a flowchart which shows an example of cancellation reception processing. It is a flowchart which shows an example of cancellation waiting reception processing. It is a flowchart which shows an example of a cancellation process. It is a flowchart which shows an example of the 1st cancellation waiting process. It is a flowchart which shows an example of the 2nd cancellation waiting process.

  Next, embodiments of the present invention will be described in detail with reference to the drawings. A room management system according to this embodiment is shown in FIG. In this embodiment, there are four meeting rooms to be managed in the company, which are A meeting room to D meeting room. And the case where D meeting room is a large meeting room for many people is taken as an example. The room management system of FIG. 1 includes a conference room reservation database (DB) 1, a conference room cancellation wait database (DB) 2, a management computer 3, detection sensor devices 4 </ b> A to 4 </ b> D, and a wireless communication device 5. ing. Furthermore, the room management system uses mobile terminals 6A to 6M and business terminals 7A to 7N.

  The conference room reservation database 1 stores the reservation status of each conference room as conference room reservation data. In this embodiment, since there are A meeting room to D meeting room as meeting rooms, the meeting room reservation database 1 stores A meeting room reservation data to D meeting room reservation data.

  The A conference room reservation data is data representing the reservation of the A conference room, and an example thereof is shown in FIG. This conference room reservation data is an example of a morning reservation. The A meeting room reservation data includes a reception number given when a meeting room is reserved on the day, a meeting room desired according to the size of the number of people, the use start time of the meeting, The use end time of the conference is stored, and data representing one reservation (hereinafter referred to as “record data”) is formed. The desired meeting room specifies the size of the meeting room.

  In addition, the conference room reservation data includes the name of the department that reserved the conference room, the name of the person who applied for the reservation, that is, the name of the reservation person, the telephone number of the portable terminal held by the reservation person as the contact information, and the person in charge The e-mail address is stored. Further, the A conference room reservation data stores the presence or absence of cancellation indicating whether or not the reservation has been canceled.

  Regarding the reservation of the B meeting room to the D meeting room, the B meeting room reservation data to the D meeting room reservation data are stored in the meeting room reservation database 1 in the same manner as the A meeting room reservation data.

  Such A conference room reservation data to D conference room reservation data are updated every time a new reservation is generated and stored in the conference room reservation database 1 as record data of a new reception number. The conference room reservation database 1 is connected to an in-house communication network NW such as a LAN (Local Area Network). Thereby, each conference room reservation data in the conference room reservation database 1 can be read and written from the management computer 3.

  The conference room cancellation wait database 2 applies for a conference room reservation, but if there is no conference room available between the use start time and the use end time, the wait for the cancellation of the conference room reservation will occur. Waiting is stored as conference room cancellation waiting data. An example of this conference room cancellation waiting data is shown in FIG. This conference room cancellation wait data is an example of a morning cancellation wait. In the conference room cancellation waiting data, the reception number waiting for cancellation, the desired conference room, the conference start time, and the conference end time are stored for one date. Record data representing waiting for cancellation is formed. In addition, in the conference room cancellation wait data, the name of the department that made the reservation for the conference room, the name of the person who applied for the reservation, that is, the name of the person who wants to cancel the cancellation, and the contact information of the portable terminal possessed by the person waiting for cancellation And the e-mail address of the person who wants to wait for cancellation are stored. The conference room cancellation wait data stores a priority order indicating the priority of the reservation. The priority order is determined on the condition that priority is given to a preceding cancel waiting candidate. Further, the conference room cancellation waiting data stores an allowable time indicating a limit of a time at which the conference can be delayed with respect to the use start time.

  As with each conference room reservation data, such conference room cancellation wait data is updated each time a new cancellation wait occurs, and stored in the conference room cancellation wait database 2 as record data of a new reception number. The conference room cancellation waiting database 2 is connected to the in-house communication network NW. As a result, the conference room cancellation waiting data in the conference room cancellation waiting database 2 can be read and written from the management computer 3.

  The detection sensor device 4A is a device that is installed and used in the conference room A, and detects whether there are people in the conference room. For this purpose, the detection sensor device 4A has a sensing function for sensing infrared rays emitted from the human body. In addition, the detection sensor device 4A has a determination function for determining whether or not there is a person in the A meeting room using a detection signal from the detection function. Furthermore, the detection sensor device 4A has a communication function for performing data communication by being connected to the in-house communication network NW. Then, the detection sensor device 4A transmits the output from the determination function indicating whether or not there is a person in the A meeting room as a detection result to the management computer 3 via the in-house communication network NW by the communication function.

  Similarly, the detection sensor device 4B to the detection sensor device 4D respectively detect whether or not there is a person in the B meeting room to the D meeting room, and transmit the detection result to the management computer 3 via the in-house communication network NW. .

  The wireless communication device 5 enables voice and data communication via the in-house communication network NW to the mobile terminals 6A to 6M possessed by each person in the company. Examples of such a wireless communication device 5 include a device such as a wireless access point. In this embodiment, the wireless communication device 5 enables voice communication between the portable terminals 6A to 6M and the management computer 3. For example, when the portable terminals 6A to 6M receive a voice signal from the management computer 3 via the in-house communication network NW and the wireless communication device 5, the portable terminals 6A to 6M output a voice.

  The business terminals 7A to 7N are computers used in each department in the company. The business terminals 7A to 7N are connected to the in-house communication network NW. Thereby, the business terminals 7A to 7N transmit and receive data to and from the management computer 3. For example, when making a reservation for a conference room, if a reservation application, reservation cancellation, or cancellation wait is input by operating the business terminal 7A, the business terminal 7A stores the reservation application data, the cancellation data, and the cancellation wait data in-house. The data is transmitted to the management computer 3 via the communication network NW. The reservation application data is for applying to use the conference room. The cancel data is for refusing use of the reserved conference room, and the cancel wait data is for waiting for a conference room to be vacant.

  The management computer 3 is installed in a management department that manages the A meeting room to the D meeting room. The management computer 3 is a device that manages the usage state of the A meeting room to the D meeting room. For this purpose, as shown in FIG. 4, the management computer 3 includes a display unit 3A, an operation unit 3B, a storage unit 3C, a processing unit 3D, a communication unit 3E, and a voice response unit 3F.

  The display unit 3A is a display device that displays each data including reservation application data, cancellation data, and cancellation wait data under the control of the processing unit 3D. For this purpose, the display unit 3A includes a display liquid crystal panel (not shown).

  The operation unit 3B is an input device operated by an administrator of the management department. Examples of the operation unit 3B include a keyboard and a mouse.

  The communication unit 3E is a device that connects the processing unit 3D to the in-house communication network NW and enables data transmission / reception. Further, the communication unit 3E enables voice communication with the mobile terminals 6A to 6M using the in-house communication network NW.

  The voice response unit 3F creates various voice messages under the control of the processing unit 3D. For example, the voice response unit 3F creates a voice message such as “Reservation of the conference room A from XX time XX minutes on January 10 to XX time XX minutes” as a voice message indicating the completion of reservation. Then, the voice response unit 3F is connected to the contacted portable terminal through the communication unit 3E, the in-house communication network NW, and the wireless communication device 5 under the control of the processing unit 3D. Thereafter, the voice response unit 3F transmits the created voice message to the portable terminal of the contact.

  The storage unit 3C stores in advance various processing procedures performed by the processing unit 3D. The processes stored in the storage unit 3C include a reservation reception process, a cancellation reception process, a cancellation waiting reception process, and a cancellation process.

  The processing unit 3D performs various processes for the management computer 3. When the processing unit 3D receives the reservation application data from, for example, the business terminal 7A of the business terminals 7A to 7N via the in-house communication network NW and the communication unit 3E, the processing unit 3D performs a reservation reception process. Reservation application data includes the desired meeting room, meeting room start and end times, the department name for opening the meeting, the name of the person who applied for the meeting room, The number of the mobile terminal 6A, which is a contact address, an e-mail address, and the like are added.

  An example of the reservation acceptance process performed by the processing unit 3D is shown in FIG. When the processing unit 3D starts the reservation receiving process, the processing unit 3D controls the communication unit 3E to access the conference room reservation database 1 (step S1). After step S1, the processing unit 3D selects a conference room based on the conference conditions indicated by the reservation application data, that is, the conference time (conference room use start time and use end time) and the desired conference room (step S2). The reservation of the selected conference room is checked with reference to each conference room reservation data in the conference room reservation database 1 (step S3). Then, the processing unit 3D has a conference room corresponding to the reservation application data, that is, if there is an empty conference room that meets the conditions of the use start time and use end time of the conference room and the size of the conference room (step S4), Record data representing one room reservation is created based on the reservation application data, and the meeting room reservation data of the corresponding meeting room is updated (step S5).

  Thereafter, the processing unit 3D notifies the completion of reservation acceptance (step S6). In step S6, the processing unit 3D refers to the contact information of the reservation application data, and controls the communication unit 3E to send a reservation acceptance completion text message indicating that the conference room reservation has been completed. Send to. At the same time, the processing unit 3D connects the voice response unit 3F to the portable terminal 6A of the person in charge via the communication unit 3E, the in-house communication network NW, and the wireless communication device 5, and controls the voice response unit 3F to complete the reservation reception. And the voice message is transmitted to the applicant's mobile terminal 6A.

  On the other hand, if there is no empty conference room in step S4, the processing unit 3D notifies the business terminal 7A that has transmitted the conference room reservation data that there is no empty conference room (step S7). In step S7, the processing unit 3D transmits a text message to the business terminal 7A and transmits a voice message to the portable terminal 6A of the person in charge as in step S6.

  When step S6 or step S7 ends, the processing unit 3D ends the reservation acceptance process.

  When the processing unit 3D receives cancel data from, for example, the business terminal 7A of the business terminals 7A to 7N via the in-house communication network NW and the communication unit 3E, the processing unit 3D performs a cancel reception process. For example, the cancellation data includes the receipt number given at the time of reservation, the name of the meeting room to be canceled, the name of the department that canceled the meeting room, and the name of the person who applied for cancellation. The number of the portable terminal 6A that is the contact of the person in charge and the e-mail address are added.

  An example of the cancellation acceptance process performed by the processing unit 3D is shown in FIG. When the processing unit 3D starts the cancel acceptance process, the processing unit 3D accesses the conference room reservation database 1 (step S21). Thereafter, the processing unit 3D refers to the reception number of the cancel data received from the business terminal 7A and extracts the conference room reservation data of the corresponding conference room (step S22). The processing unit 3D sets “Yes” in the “Cancel” column for the record data of the corresponding reception number in the extracted conference room reservation data (step S23). When step S23 ends, the processing unit 3D notifies the completion of reservation cancellation acceptance (step S24). In step S24, the processing unit 3D refers to the record data used in step S23, and similarly to step S6 of the previous reservation reception process, the cancel reception completion text message indicating that the reception of cancellation of the conference room has been completed. Is transmitted to the business terminal 7A of the person in charge. At the same time, the processing unit 3D transmits a cancellation acceptance completion voice message to the applicant's mobile terminal 6A.

  When step S24 ends, the processing unit 3D ends the cancel acceptance process.

  When the processing unit 3D receives the cancel waiting data from, for example, the business terminal 7A of the business terminals 7A to 7N via the in-house communication network NW and the communication unit 3E, the processing unit 3D performs a cancel wait reception process. For example, a desired conference room is added to the cancellation waiting data for the date of waiting for cancellation. In addition, the size of the conference room and the use start time and use end time of the conference room are added to the cancellation wait data. In addition, the name of the department that applied for cancellation waiting, the name of the person who applied for cancellation waiting, the number of the mobile terminal that is the contact person of this person, and the e-mail address are added to the data waiting for cancellation. ing.

  An example of the cancellation waiting reception process performed by the processing unit 3D is shown in FIG. When the processing unit 3D starts the cancellation waiting reception process, the processing unit 3D accesses the conference room cancellation waiting database 2 (step S41), and extracts conference room cancellation waiting data (step S42). The processing unit 3D creates record data representing the waiting for cancellation for one new reception number with reference to the waiting data for cancellation, and registers it on the corresponding date of the waiting data for waiting for cancellation of the conference room (step S43). When step S43 ends, the processing unit 3D notifies the cancellation waiting reception completion indicating that the cancellation waiting reception has ended (step S44). In step S44, similar to step S6 of the previous reservation reception process, the processing unit 3D transmits a cancellation waiting reception completion character message indicating that the cancellation waiting reception has been completed to the business terminal 7A of the person in charge. At the same time, the processing unit 3D transmits a voice message indicating completion of reception of cancellation waiting to the applicant's mobile terminal 6A.

  When step S44 ends, the processing unit 3D stores the reception number in the data registered in step S43 and the use start time of the conference room as reference data in the storage unit 3C (step S45), and ends the cancel reception process. .

  The processing unit 3D performs the canceling process at a predetermined timing, for example, every time a cancellation occurs or every elapse of a certain time, separately from the reservation receiving process to the cancellation waiting process described above. An example of this cancellation process is shown in FIG. The processing unit 3D reads the reference data stored in the storage unit 3C (step S61), and collates the use start time of the conference room in the read reference data with the current time (step S62). If the waiting for cancellation is valid, that is, if the use start time of the conference room has not reached the current time (step S63), the conference room that has been reserved but is not currently used (hereinafter referred to as “not used”). (Referred to as "conference room") (step S64).

  On the other hand, if the use start time of the conference room has reached the current time in step S63, that is, if the cancellation wait becomes invalid, the processing unit 3D notifies the cancellation wait failure (step S65). In step S65, as in step S6 of the previous reservation receiving process, the processing unit 3D transmits a text message indicating failure of waiting for cancellation to the business terminal of the person waiting for cancellation, for example, the business terminal 7A. At the same time, the processing unit 3D transmits a voice message that is not established for cancellation waiting to the mobile terminal of the person who wants to cancel, for example, the mobile terminal 6A.

  In the previous step S64, the processing unit 3D detects a conference room that is not used in the conference time zone as follows. The processing unit 3D accesses the conference room reservation database 1 and checks the conference room whose reservation is currently canceled from each record data of the A conference room reservation data to the D conference room reservation data. That is, the processing unit 3D detects a conference room that has been canceled and is not currently used, based on the data in both the use start time of each record data and the presence / absence of cancellation.

  Further, the processing unit 3D detects a conference room that is not currently used as follows. The processing unit 3D receives the detection results of the detection sensor devices 4A to 4D in the A conference room via the in-house communication network NW and the communication unit 3E. Then, the processing unit 3D determines whether a person is a reserved conference room from the use start time of each record data of the A conference room reservation data to the D conference room reservation data and the detection results of the sensor devices 4A to 4D. If it is determined that the conference room is not present, it is determined that the conference room is not currently used, and an unused conference room is detected. As a result, even if the conference ends before the conference room use end time, it is detected as a conference room that is not currently used.

  If the number of unused conference rooms detected in step S64 is one (step S66), the processing unit 3D performs the first cancellation waiting process shown in FIG. 9 (step S67). The processing unit 3D extracts, from the conference room reservation data, the record data corresponding to the unused conference room detected in step S64 from the A conference room reservation data to the D conference room reservation data in the conference room reservation database 1 ( Step S67A). Thereafter, the processing unit 3D determines that the conference room is based on the data corresponding to the conference room use start time that has not reached the current time in step S63, that is, the valid reception number (reference data) waiting for cancellation. The record data corresponding to this reception number and the highest priority record data is extracted from the conference room cancellation waiting data in the cancellation waiting database 2 (step S67B).

  Thereafter, the processing unit 3D collates the record data corresponding to the reservation of the unused conference room extracted in step S67A with the record data waiting for cancellation of the conference room extracted in step S67B (step S67C), and waits for cancellation. It is determined whether or not these conditions are met (step S67D). In step S67D, the processing unit 3D matches the desired conference room stored in the record data corresponding to the reservation of the unused conference room and the desired conference room stored in the record data waiting for the conference room cancellation. Find out. If the conditions of the conference room are met, the processing unit 3D then stores the use start time and use end time stored in the record data of the unused conference room and the record data waiting for the conference room cancellation. Check whether the use start time and use end time match. When the conditions for each time are met, the processing unit 3D determines that the conditions for waiting for cancellation of the conference room are met. Note that the use end time for waiting for the conference room cancellation may be before the use end time of the unused conference room.

  If the two data match in step S67D, the processing unit 3D notifies the contact information of the person in charge who is a candidate for waiting for cancellation that the conference room is usable and waiting for cancellation is established (step S67E). In step S67E, as in step S6 of the previous reservation reception process, the processing unit 3D transmits a character message indicating establishment of waiting for cancellation to the business terminal of the person in charge. At the same time, the processing unit 3D transmits a voice message indicating establishment of waiting for cancellation to the applicant's mobile terminal.

  If the two data do not match in step S67D, the processing unit 3D determines whether there is record data of another priority while waiting for a valid cancellation (step S67F). If there is another data in step S67F, the processing unit 3D extracts the record data of the next priority from the conference room cancellation waiting data (step S67G), and returns the process to step S67C.

  If step S67E ends, or if there is no other data in step S67F, processing unit 3D ends the first cancel wait process and returns the process.

  On the other hand, when there are a plurality of vacant conference rooms in step S66, the processing unit 3D performs the second cancellation waiting process shown in FIG. 10 (step S68). The processing unit 3D refers to the record data of the plurality of unused conference rooms detected in step S66 and the reservation record data stored in each conference room reservation data in the conference room reservation database 1, and again, A reservation is placed in each conference room (step S68A). When a reservation is placed again in each conference room in step S68A, for example, conference room A to conference room C can be used for conferences of the same scale. Try to use a meeting room.

  When the rearrangement of the reservation is completed in step S68A, the conference room reservation data in the conference room reservation database 1 is changed based on the result of the rearrangement (step S68B). When step S68B ends, the processing unit 3D extracts all record data of the conference room that has become unused due to the rearrangement of the reservation from the conference room reservation database 1 (step S68C). Thereafter, the processing unit 3D extracts all record data waiting for conference room cancellation from the conference room cancellation waiting data in the conference room cancellation waiting database 2 (step S68D).

  When step S68D ends, the processing unit 3D collates all record data corresponding to the unused conference room with all record data waiting for the conference room cancellation (step S68E), and the cancellation wait condition is met. Is determined (step S68F). In step SS68F, the processing unit 3D also refers to the time before the use start time included in the record data of the unused conference room and the time when the conference room is vacant. Similarly, the processing unit 3D refers to the time after the use end time included in the record data of the unused conference room and the time when the conference room is available. When step S68F ends, the processing unit 3D temporarily stores in the storage unit 3C the record data that matches the waiting for cancellation of the conference room (step S68G). When step S68G ends or when the data does not match in step S68F, the processing unit 3D determines whether there is another relocation of the reservation (step S68H). If there is another rearrangement, the processing unit 3D returns the process to step S68B.

  If there is no other rearrangement of the reservation in step S68H, the processing unit 3D examines the number of record data temporarily stored in step S68G, and uses the record data when the number is the largest in the A meeting room of the conference room reservation database 1 Reservation data-D conference room reservation data and conference room cancellation waiting data in the conference room cancellation waiting database 2 are updated (step S68I). That is, the processing unit 3D rearranges the conference, examines the case where the cancellation waiting is most frequently established, changes the use state of the conference room, and changes the change to the conference room reservation database 1 and the conference room cancellation wait database 2. Reflects.

  When step S68I ends, the processing unit 3D notifies the reservation person whose reservation has been updated and the person who wants to cancel the cancellation, that is, the person who wants to cancel (step S68J). In step S68J, the processing unit 3D sends a text message and a voice message for reservation change or reservation establishment to the related parties, as in step S6 of the previous reservation receiving process. When step S68J ends, the processing unit 3D ends the second cancel waiting process and returns the process.

  When step S65, step S67, or step S68 ends, the processing unit 3D ends the cancel process.

  The above is the configuration of the room management system. Next, the operation of the room management system will be described. The management computer 3 manages the usage state of the A meeting room to the D meeting room. For this purpose, when the management computer 3 receives the reservation application data from the business terminals 7A to 7N, etc., the management computer 3 performs a reservation receiving process (FIG. 5). Further, when receiving the cancel data from the business terminals 7A to 7N and the like, the management computer 3 performs a cancel reception process (FIG. 6). Further, when receiving the cancel wait data from the business terminals 7A to 7N, etc., the management computer 3 performs a cancel wait acceptance process (FIG. 7). When these processes are completed, the management computer 3 immediately notifies the person in charge of text messages and voice messages using the mobile terminals 6A to 6M and the business terminals 7A to 7N.

  While performing these processes, the management computer 3 performs a cancel process (FIG. 8) at a predetermined timing. In this cancellation process, the management computer 3 detects an unused conference room. For this purpose, the management computer 3 detects a canceled reservation. Further, the management computer 3 is a reserved conference room based on the detection results from the detection sensor devices 4A to 4D, and it is a time zone in which the conference is held, but a case where no person is detected. Detect as an unused conference room. The detected non-use conference room includes a case where the meeting has just ended, and a case where the meeting has ended before the use end time of the conference room.

  Then, if there is one unused conference room, the management computer 3 compares the valid waiting condition for cancellation with the unused meeting room condition, and the waiting condition for cancellation and the unused meeting room When the above conditions are met, the waiting for cancellation is established.

  On the other hand, when there are a plurality of unused conference rooms, the management computer 3 rearranges reservations for the conference rooms. As a result, conditions such as the size of the conference room that has become unusable and the use start time are collated with conditions for waiting for cancellation, and the establishment of waiting for cancellation is checked. Then, the management computer 3 checks the case where the cancellation waiting is most frequently established, and changes the use state of the conference room. Thereafter, the management computer 3 is in charge of text messages and voice messages to the reservation person whose reservation has been updated and the person who wants to cancel the cancellation, using a mobile terminal or a business terminal. Notify

  In this way, according to this embodiment, it is possible to communicate by voice or text to a person who wants to cancel a schedule or waits for an early end of the meeting. Further, according to this embodiment, the conference room schedule can be rearranged to quickly respond to the use needs of the conference room (waiting for cancellation or waiting for early termination). As a result, the convenience of the user can be improved. Moreover, according to this embodiment, since the conference room schedule is rearranged, the opportunity for using the conference room can be increased. Furthermore, according to this embodiment, if the meeting ends before the scheduled end time and the meeting room that has not been used matches the waiting condition for cancellation, the user is immediately notified that the reservation has been completed. I can tell you.

  The embodiment of the present invention has been described in detail above, but the specific configuration is not limited to this embodiment, and even if there is a design change or the like without departing from the gist of the present invention, Included in the invention. For example, in this embodiment, the conference room reservation database 1 and the conference room cancellation waiting database 2 are configured as separate computers, but may be configured as a single computer. In addition, the conference room reservation database 1, the conference room cancellation waiting database 2, and the management computer 3 may be configured by one computer.

  In addition to managing conference rooms in a company, the present invention can also be used for services that provide conference rooms.

1 Conference room reservation database (first storage device)
2 Conference room cancellation waiting database (second storage device)
3 management server (management device)
3A Display unit 3B Operation unit 3C Storage unit 3D Processing unit 3E Communication unit 3F Voice response unit 4A to 4D Detection sensor device (detection device)
5 wireless communication devices

Claims (4)

In a room management system that manages the use of multiple rooms,
A first storage device for recording the reservation of each room;
A second storage device for adding the contact information of the person-in-charge's mobile terminal to the cancellation waiting waiting for the reservation of the room to be canceled;
When the cancellation of the room occurs, the reservation condition including the use start time of the canceled room is checked with reference to the first storage device, and the cancellation waiting condition including the use start time of the room is determined. With reference to the second storage device, the waiting for cancellation that matches these conditions is reserved and sent to the contact added to the waiting for cancellation . If there is an unused room at the present time, the condition of the unused room is checked with reference to the first storage device, the waiting condition for cancellation is checked with reference to the second storage device, For a cancellation wait that matches these conditions, a management device that sends a voice message of the establishment of the cancellation wait to the contact added to the cancellation wait ,
A room management system comprising: If there are a plurality of reserved rooms that are not currently used, the management device refers to the unused rooms and reallocates the reservations stored in the first storage device to the reservations. Referring to the second storage device, the condition of the room that can be used by the rearrangement and the waiting condition for cancellation are checked with reference to the second storage device, and the waiting for cancellation that matches these conditions is added to this waiting for cancellation. Send a voice message waiting for cancellation to the contact,
The room management system according to claim 1 . It has a detection device that detects whether there are people in the room,
The management device refers to the first storage device when it is determined that there is no person in the room based on the detection result of the detection device. Judge that this room is unused,
The room management system according to claim 1 or 2 , wherein The cancellation waiting condition includes an allowable time by which the use start time can be delayed.
The room management system according to any one of claims 1 to 3, wherein the room management system is provided.

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