JP2022134870A - Information processing device, information processing method, and information processing program - Google Patents

Abstract

To improve work efficiency.SOLUTION: An information processing device includes: an acquisition unit for acquiring a working state score of a plurality of users; a specification unit for specifying one or more users from among a plurality of users based on the working state score acquired by the acquisition unit; and an output unit for outputting a notification to one or more user terminals specified by the specification unit.SELECTED DRAWING: Figure 7

Description

TECHNICAL FIELD Embodiments of the present invention relate to an information processing apparatus, an information processing method, and an information processing program.

In recent years, so-called telework (work from home, work at a satellite office, remote work, etc.), which is a flexible work style that utilizes ICT (Information and Communication Technology) and allows effective use of time and place, is becoming widespread. In telework, it is difficult for a manager to grasp the work status of employees, and it is also difficult for employees to grasp each other's work status.

Therefore, it is desired to provide a technique for improving work efficiency by detecting working conditions such as fatigue, drowsiness, and mood of workers and promoting communication between workers according to the working conditions.

Techniques for promoting employee communication include techniques for judging a user's mood and promoting communication from other users according to the user's mood (see Patent Document 1, for example).

JP 2017-168054 A

However, according to the technique disclosed in Patent Document 1, it is possible for a user with a low mood level to communicate with another user, but it is not intended for communication between workers whose work efficiency is reduced. Therefore, with this technology, it is difficult to improve work efficiency by promoting communication between workers whose work efficiency has decreased.

SUMMARY OF THE INVENTION The present invention has been made in consideration of the above circumstances, and one aspect of the present invention is to provide a technique for improving work efficiency.

In order to solve the above problems, one aspect of the information processing apparatus of the present invention is an acquisition unit that acquires work state scores of a plurality of users; It is provided with a specifying unit for specifying the above users, and an output unit for outputting a notification to one or more user terminals specified by the specifying unit.

According to one aspect of the present invention, it is possible to improve work efficiency.

FIG. 1 is a diagram showing an example of the configuration of an information processing system according to the first embodiment. FIG. 2 is a block diagram illustrating an example of a software configuration of a server according to the first embodiment; FIG. 3 is a flow chart showing a processing procedure and processing contents of a work state score acquisition process executed by the server according to the first embodiment. FIG. 4 is a flow chart showing a processing procedure and processing contents of notification processing executed by the server according to the first embodiment. FIG. 5 is a diagram illustrating an example of display of the first notification created by the server according to the first embodiment; FIG. 6 is a diagram illustrating an example of display of a second notification created by the server according to the first embodiment; FIG. 7 is a flow chart showing an example of the processing procedure and processing contents of notification processing executed by the server according to the second embodiment. FIG. 8 is a diagram illustrating an example of a first notification created by the server according to the second embodiment; FIG. 9 is a diagram illustrating another example of the first notification created by the server according to the second embodiment; FIG. 10 is a diagram illustrating an example of a second notification created by the server according to the second embodiment; FIG. 11 is a flow chart showing an example of the processing procedure and processing contents of notification processing executed by the server according to the third embodiment.

A first embodiment according to the present invention will be described below with reference to the drawings.
[First Embodiment]
(Configuration example)
FIG. 1 is a diagram showing the overall configuration of an information processing system 100 according to the first embodiment.
The information processing system 100 is a system that enables remote workers to communicate using ICT. Employee communication may be communication between multiple employees or communication between a manager and an employee. In addition, employee communication is not limited to remote work, but may be communication using ICT under normal working conditions at the workplace. Here, it is assumed that the number of workers is n (n is 2 or more). In the following, the notations "multiple workers" and "multiple users" are intended to mean n workers. An employee is an example of a user. A manager indicates a person who manages and supervises a plurality of employees, such as an employee's boss.

The information processing system 100 includes a server 1, an administrator terminal 2, and a plurality of employee terminals 3-1 to 3-n. The server 1, the manager's terminal 2, and the plurality of employee's terminals 3-1 to 3-n are communicatively connected to each other via the network NW. The network NW is composed of one or more networks such as the Internet and a LAN (Local Area Network). Typically, the LAN is a wireless LAN, but may be a wired LAN. The information processing system 100 may also refer to a system including at least two elements among the server 1, the administrator terminal 2, and the plurality of employee terminals 3-1 to 3-n.

The server 1 is an electronic device that stores various data on employees and performs various processes on the data on employees. An electronic device is an example of a computer. The server 1 is an example of an information processing device that processes information. A configuration example of the server 1 will be described later.

The administrator terminal 2 is a terminal used by an administrator. The administrator terminal 2 is an electronic device having an input function, a display function, and a communication function. For example, the administrator terminal 2 is a PC (Personal Computer), a tablet terminal, a smart phone, or the like, but is not limited to these. The administrator terminal 2 is an example of a terminal. A configuration example of the administrator terminal 2 will be described later.

Each of the employee terminals 3-1 to 3-n is a terminal used by each of the plurality of employees 4-1 to 4-n. For example, each of the employee terminals 3-1 to 3-n is an electronic device having an input function, a display function and a communication function. For example, each of the employee terminals 3-1 to 3-n is a PC, a tablet terminal, a smart phone, or the like, but is not limited to these. Each of the employee terminals 3-1 to 3-n is an example of a terminal. A configuration example of the employee terminals 3-1 to 3-n will be described later.

A configuration example of the server 1 will be described.
The server 1 includes a control section 11 , a program storage section 12 , a data storage section 13 and a communication section 14 . Each element constituting the server 1 is connected to each other via a bus 15 .

The control unit 11 corresponds to the core part of the server 1 . The control unit 11 includes a processor such as a central processing unit (CPU). The control unit 11 includes a ROM (Read Only Memory) as a nonvolatile memory area. The control unit 11 includes a RAM (Random Access Memory) as a volatile memory area. The processor expands the program stored in the ROM or the program storage unit 12 to the RAM. The control unit 11 realizes each unit described later by the processor executing the program expanded in the RAM.

The program storage unit 12 is composed of a non-volatile memory such as a HDD (Hard Disk Drive) or an SSD (Solid State Drive) that can be written and read at any time as a storage medium. The program storage unit 12 stores programs necessary for executing various control processes. For example, the program storage unit 12 stores an information processing program that causes the server 1 to execute processing by each unit realized by the control unit 11 and described later. The program storage unit 12 is an example of storage.

The data storage unit 13 is composed of a non-volatile memory, such as an HDD or an SSD, which can be written and read at any time as a storage medium. The data storage unit 13 is an example of a storage or storage unit.

The data storage unit 13 stores a work state score DB (database) 131 . The work state score DB 131 stores work state scores of a plurality of workers 4-1 to 4-n. The working condition score is a value indicating the working condition such as fatigue and drowsiness of each of the workers 4-1 to 4-n. The work status corresponds to work status or work efficiency. Work status scores are generated at the employee terminals 3-1 to 3-n. The work state score is, for example, a value generated based on the work state data acquired by the worker terminals 3-1 to 3-n used by the plurality of workers 4-1 to 4-n.

The work state data includes, for example, biometric data, sensing data sensed by various sensors, and the like. The biometric data is data that can be measured by the employee terminals 3-1 to 3-n using known techniques for each index such as pulse, body temperature, heart rate, blood pressure, respiration, and voice. Perceived data is data measurable at employee terminals 3-1 to 3-n using known technology for each index such as keyboard typing, mouse movement, browser display, temperature, humidity, brightness, etc. is.

For example, the working condition score is a value generated based on biometric data of a plurality of workers 4-1 to 4-n. In one example, the working condition score is generated from the pulse measurement data of a plurality of workers 4-1 to 4-n as a five-level score from 1 to 5 based on the average pulse value of ordinary people in normal times. . In another example, the working condition score is generated as a five-level score based on a combination of two or more indicators of biometric data. In yet another example, the working condition score is generated as a five-level score based on a combination of indicators of biometric data and sensory data. For example, the work state score has a maximum value of 5, and the lower the score, the lower the work efficiency. For example, a score of 5 indicates high work efficiency, a score of 3 indicates average work efficiency, and a score of 1 indicates low work efficiency.

The working state score may be created based on both the biometric data and sensory data, or may be created based on either one. The work state score will be described using a five-level score as an example, but the work state score is not limited to the five-level score. The work state score may be a digitized index based on the work state data. The work condition score may be a value between 0 and 1, or a continuous data such as a percentage.

A work state score may be generated each time work state data is obtained. Also, the work state score may be generated at preset timing or arbitrary timing. Furthermore, the work state score may be created in response to a creation instruction output from the manager's terminal 2 . A generation instruction is an instruction to generate a work state score. The work state score may be generated by comparing work state data (current work state data) acquired at the time the work state score is generated with work state data acquired in the past. Also, the work state score may be generated as a value predicted from work state data acquired in the past. Here, "output" includes the meaning of transmission.

Each work state score is identifiable by work state score identification information that uniquely identifies each work state score. Each performance score is associated with user identification information that uniquely identifies the employee. For example, the user identification information is an employee ID, an employee name, or the like, but is not limited to these. Each work state score is associated with date and time information that identifies the date and time each work state score was created. Each work state score may also be associated with location information indicating where each work state score was created. The work state score DB 131 is updated each time a work state score is added.

Data storage unit 13 stores related information DB 132 . The related information DB 132 stores related information about a plurality of workers 4-1 to 4-n. Related information is information associated with each of the plurality of workers 4-1 to 4-n. Related information can also be said to be information that characterizes each of the plurality of workers 4-1 to 4-n.

The related information includes attribute information, schedule information, etc. of a plurality of workers 4-1 to 4-n. The attribute information is information unique to each of the plurality of employees 4-1 to 4-n, and includes information such as the department, team, and project to which the worker belongs, length of service, work experience, and the like. The schedule information is information representing the schedules of each of the workers 4-1 to 4-n.

The relevant information may be input by the employees 4-1 to 4-n in the employee terminals 3-1 to 3-n as appropriate, and may be input by the administrator in the administrator terminal 2 as appropriate. Related information may consist of, for example, text, images, audio, video, or a combination thereof.

Each related information is associated with user identification information that uniquely identifies the employee. Each related information may be associated with date and time information that identifies the date and time when each related information was created. The related information DB 132 is updated each time related information is added or deleted.

The data storage unit 13 stores setting information DB 133 . The setting information DB 133 stores setting information about a plurality of workers 4-1 to 4-n. The setting information is information set by a plurality of workers 4-1 to 4-n, and is information related to conversations with other workers. A conversation is an example of text or voice communication between worker terminals through well-known applications that allow chat or message exchange. A conversation may be one-to-one communication or communication between groups.

For example, the setting information is information including information indicating whether or not a conversation is possible, information indicating a time zone during which conversation is possible, information indicating leaving, information indicating a break time, and the like. The setting information may be appropriately input by the employees 4-1 to 4-n, or may be input by the manager. By inputting the setting information by the manager, it is possible to reflect the business management system, such as restricting the employees who are permitted to talk. The setting information may be composed of, for example, text, images, audio, video, or a combination thereof.

Each setting is associated with user identification information that uniquely identifies the employee. Each setting information may be associated with date and time information that identifies the date and time when each setting information was created. The setting information DB 133 is updated each time setting information is added or deleted.

The data storage unit 13 stores a destination information DB (not shown). The destination information DB stores destination information about a plurality of employees 4-1 to 4-n. The destination information is information indicating destinations when notifying or conversing with a plurality of employees 4-1 to 4-n. The destination information is, for example, IP addresses, e-mail addresses, SNS (Social Networking Service) accounts, etc. of the plurality of employees 4-1 to 4-n.

Each destination information is associated with user identification information that uniquely identifies the employee. Each destination information may be associated with date and time information that identifies the date and time when each destination information was created. The destination information DB is updated each time destination information is added or deleted.

The communication unit 14 includes various interfaces that communicatively connect the server 1 with other electronic devices using a communication protocol defined by the network NW.

Note that the hardware configuration of the server 1 is not limited to the configuration described above. The server 1 allows the omission and modification of the above components and the addition of new components as appropriate.

A configuration example of the administrator terminal 2 will be described.
The administrator terminal 2 includes a control section 21 , a program storage section 22 , a data storage section 23 , an input section 24 , a display section 25 , an audio output section 26 , a communication section 27 and a sensor 28 . Each element constituting the manager's terminal 2 is connected to each other via a bus 29 .

The control unit 21 corresponds to the central portion of the administrator terminal 2 . The control unit 21 includes a processor such as a CPU. The control unit 21 has a ROM as a nonvolatile memory area. The control unit 21 has a RAM as a volatile memory area. The processor expands the program stored in the ROM or the program storage unit 22 to the RAM. The control unit 21 realizes various operations by causing the processor to execute the program expanded in the RAM.

The program storage unit 22 is composed of a non-volatile memory such as a flash memory, HDD, or SSD, which can be written and read at any time as a storage medium. The program storage unit 22 stores programs necessary for executing various control processes. For example, the program storage unit 22 stores application programs. The program storage unit 22 is an example of storage.

The data storage unit 23 is composed of a non-volatile memory such as a flash memory, HDD, SSD, or the like, which can be written and read at any time as a storage medium. The data storage unit 23 is an example of storage.

The input unit 24 is a device capable of inputting data or instructions to the administrator terminal 2 . For example, the input unit 24 includes a keyboard, touch panel, or the like that enables input by touch operation. Input unit 24 includes a microphone that enables voice input. The input unit 24 includes a camera that enables video capture.

The display unit 25 is a device capable of displaying an image based on image data. For example, the display unit 25 is a liquid crystal display, an EL (Electroluminescence) display, or the like.

The audio output unit 26 is a device capable of outputting audio based on audio data. For example, the audio output unit 26 is a speaker.

The communication unit 27 includes various interfaces that communicatively connect the administrator terminal 2 with other electronic devices using a communication protocol defined by the network NW.

The sensor 28 includes a vital sensor, temperature sensor, humidity sensor, pressure sensor, optical sensor, sound sensor, motion sensor, vibration sensor, current sensor, voltage sensor, position sensor, switch sensor, gyro sensor, and camera. It can be configured by a sensor capable of acquiring work state data such as. The sensor 28 may be one type of the sensors described above, or may be a combination of multiple types.

Note that the hardware configuration of the administrator terminal 2 is not limited to the configuration described above. The manager's terminal 2 allows the omission and modification of the above components and the addition of new components as appropriate. For example, at least one of the input unit 24 , the display unit 25 , the audio output unit 26 and the sensor 28 may be a device independent of the administrator terminal 2 . In this case, at least one of the input unit 24, the display unit 25, the audio output unit 26, and the sensor 28 can be connected to an input/output interface (not shown) included in the administrator terminal 2 by wire or wirelessly.

A configuration example of the employee terminal 3-1 will be described. Employee terminal 3-1 is assumed to be operated by employee 4-1.
The employee terminal 3-1 includes a control section 31, a program storage section 32, a data storage section 33, an input section 34, a display section 35, an audio output section 36, a communication section 37, and a sensor . Each element constituting the employee terminal 3-1 is connected to each other via a bus 39. FIG.

The control unit 31, the program storage unit 32, the data storage unit 33, the input unit 34, the display unit 35, the audio output unit 36, the communication unit 37, and the sensor 38 are the above-described control unit 21, the program storage unit 22, and the data storage unit. 23 , an input unit 24 , a display unit 25 , an audio output unit 26 , a communication unit 27 and a sensor 28 . For example, the program storage unit 32 stores application programs.

The hardware configuration of the employee terminal 3-1 is not limited to the configuration described above. The employee's terminal 3-1 allows omission and modification of the above components and addition of new components as appropriate. For example, at least one of the input unit 34, display unit 35, audio output unit 36, and sensor 38 may be a device independent of the employee terminal 3-1. In this case, at least one of the input unit 34, the display unit 35, the audio output unit 36, and the sensor 38 can be connected to an input/output interface (not shown) included in the employee terminal 3-1 by wire or wirelessly. .

Since the configuration of the employee terminals 3-2 to 3-n is the same as the configuration of the employee terminal 3-1, the explanation thereof is omitted.

FIG. 2 is a block diagram showing an example of the software configuration of the server 1. As shown in FIG.
The control unit 11 includes an acquisition unit 111 , a storage control unit 112 , an identification unit 113 and an output unit 114 . Each unit is implemented by executing an information processing program. Each unit can also be said to be provided by a processor. Each unit can also be called a function. Each unit described below can be read as the control unit 11 or the processor.

The acquiring unit 111 acquires the working state scores of the plurality of employees 4-1 to 4-n from the employee terminals 3-1 to 3-n via the network NW. The acquisition unit 111 acquires the work state score of each of the workers 4-1 to 4-n stored in the work state score DB 131. FIG. The acquisition unit 111 acquires the relevant information of each of the plurality of employees 4-1 to 4-n from each of the employee terminals 3-1 to 3-n via the network NW. The obtaining unit 111 obtains part or all of the related information of the plurality of employees 4-1 to 4-n stored in the related information DB 132. FIG. Acquisition unit 111 acquires setting information for each of a plurality of employees 4-1 to 4-n from manager terminal 2 or employee terminals 3-1 to 3-n via network NW. do. The acquisition unit 111 acquires setting information of some or all of the workers 4-1 to 4-n stored in the setting information DB 133. FIG.

The storage control unit 112 stores the work state score of each of the plurality of workers 4-1 to 4-n acquired by the acquisition unit 111 in the work state score DB 131. FIG. The storage control unit 112 stores the related information of each of the plurality of employees 4-1 to 4-n acquired by the acquisition unit 111 in the related information DB 132. FIG. The storage control unit 112 stores the setting information of each of the plurality of employees 4-1 to 4-n acquired by the acquiring unit 111 in the setting information DB 133. FIG. The storage control unit 112 stores the destination information of each of the plurality of employees 4-1 to 4-n in the destination information DB.

The identifying unit 113 identifies one or more employees from the plurality of employees 4-1 to 4-n based on the work state scores acquired by the acquiring unit 111. FIG.

The output unit 114 outputs the first notification to the employee terminal of each of the one or more employees specified by the specifying unit 113 . The first notification is the notification output from the server 1 to the employee's terminal. The first notification indicates the possibility of conversation between the terminal for employees of one or more employees identified by the identification unit 113 and the terminal for the employee of the employee other than himself/herself. Notice. Conversation possibilities include at least one of conversable and non-conversable. The first notification is also a notification regarding user identification information that identifies other employees. A notification related to user identification information is a notification indicating user identification information. The output unit 114 outputs the second notification to the administrator terminal 2 . A second notification is a notification output from the server 1 to the administrator terminal 2 . The second notification is a notification regarding user identification information identifying one or more employees identified by the identification unit 113 . The second notification is also a notification indicating the possibility of conversation between the employee terminals of one or more employees identified by the identification unit 113 and the manager's terminal 2 of the manager. Hereinafter, the notation of “notification” that does not specify the first notification or the second notification includes at least one of the first notification and the second notification. The notification display method may be any method including pop-up display and list display.

(Operation example)
Next, an operation example of the server 1 configured as described above will be described.

FIG. 3 is a flow chart showing the processing procedure and processing contents of the work state score acquisition processing executed by the server 1 .
Note that the processing procedure described below is merely an example, and each processing may be changed as much as possible. In addition, with respect to the processing procedure described below, steps can be omitted, replaced, and added as appropriate according to the embodiment.

The acquiring unit 111 acquires the work state scores of the plurality of employees 4-1 to 4-n from the employee terminals 3-1 to 3-n (step S1). In step S1, for example, the acquiring unit 111 acquires work state scores generated by the employee terminals 3-1 to 3-n via the network NW. Acquisition unit 111 can acquire work state score identification information, user identification information, date and time information, and location information together with the work state score. For example, the acquisition unit 111 may acquire a work state score each time a work state score is generated. Further, the acquiring unit 111 may acquire the working state scores of the workers 4-1 to 4-n at preset timing or arbitrary timing. Furthermore, the acquisition unit 111 may acquire the work state scores of the plurality of employees 4-1 to 4-n based on the acquisition instruction input by the administrator through the administrator terminal 2. FIG. The acquisition instruction is an instruction to acquire the work state score.

The storage control unit 112 stores the work state score acquired by the acquisition unit 111 in the work state score DB 131 (step S2). In step S<b>2 , for example, the storage control unit 112 stores the work state score in the work state score DB 131 in association with the work state score identification information, the user identification information, the date and time information, and the position information. The storage control unit 112 repeats storing the acquired work state score in the work state score DB 131 each time the work state score is acquired by the acquisition unit 111 .

FIG. 4 is a flow chart showing the processing procedure and processing contents of the notification processing executed by the server 1. As shown in FIG.
Note that the processing procedure described below is merely an example, and each processing may be changed as much as possible. In addition, with respect to the processing procedure described below, steps can be omitted, replaced, and added as appropriate according to the embodiment.

The acquiring unit 111 acquires the working state scores of the workers 4-1 to 4-n (step S11). In step S11, for example, the acquisition unit 111 acquires the work state score of each of the workers 4-1 to 4-n from the work state score DB 131. FIG. For example, the acquisition unit 111 may acquire the work state score from the work state score DB 131 each time the work state score is acquired from the employee terminals 3-1 to 3-n. Further, the acquiring unit 111 may acquire the working state scores of the workers 4-1 to 4-n at preset timing or arbitrary timing. Furthermore, the acquiring unit 111 may acquire the work state scores of the plurality of workers 4-1 to 4-n based on the acquisition of the specific instruction input by the manager through the manager's terminal 2. FIG. A specific instruction is an instruction to identify one or more workers based on the work state score.

The identifying unit 113 identifies one or more workers from the plurality of workers 4-1 to 4-n based on the work state scores obtained by the obtaining unit 111 (step S12). In step S12, for example, the identifying unit 113 compares the working state score of each of the workers 4-1 to 4-n acquired by the acquiring unit 111 with a threshold value. The identifying unit 113 determines whether or not the working state score of one or more workers is equal to or less than a threshold. When the work state score of one or more workers is equal to or less than the threshold, the identification unit 113 identifies one or more workers whose work state scores are equal to or less than the threshold.

The identifying unit 113 identifies m workers (m≦n) whose work state scores are equal to or less than a threshold from n workers. In this example, it is assumed that the threshold is set to "2" and workers whose work efficiency is lower than the average value are identified. The identification unit 113 compares the work state score with the threshold value "2" for each of the workers 4-1 to 4-n. The identifying unit 113 determines whether or not the working state score of one or more workers is equal to or less than the threshold "2". When the work state score of one or more workers is equal to or less than the threshold "2", the identification unit 113 identifies the worker whose work state score is equal to or less than the threshold "2".

The threshold value may be a preset value or a value appropriately set by an administrator. Also, the threshold value may be set in consideration of various information such as time information such as break time, information indicating busy periods, or environment data acquired from an external device via the network NW. Environmental data is data relating to the weather. The weather-related data is, for example, a weather forecast.

Note that when the work state scores of all of the plurality of workers 4-1 to 4-n are above the threshold, the identification unit 113 does not identify one or more workers whose work state scores are equal to or less than the threshold. If the work scores of all of the workers 4-1 to 4-n are above the threshold, the identifying unit 113 may update the threshold to be higher. In this example, the identification unit 113 may identify one or more workers whose work state scores are equal to or less than the threshold by dynamically updating the threshold. The specifying unit 113 may update the threshold so as to increase the threshold by a determined width. Alternatively, the identification unit 113 may update the threshold to be higher, based on the number of workers to be identified, which is one or more. For example, when the number of one or more employees to be identified is five, the identification unit 113 updates the threshold value that can identify five employees. The number of one or more employees to be identified may be determined in advance or may be set as appropriate.

The output unit 114 outputs the first notification to the employee terminals of the one or more employees specified by the specifying unit 113 (step S13). In step S13, for example, the output unit 114 outputs the first notification to the employee terminals of the one or more employees via the network NW. The employee terminal causes the display unit 35 to display the first notification. The output unit 114 may output the first notification to the employee terminal as a response to the specific instruction. The output unit 114 may output the first notification to the employee terminal at preset timing or arbitrary timing.

Also, for example, the output unit 114 outputs to the administrator terminal 2 a second notification related to the user identification information identifying the one or more employees identified by the identification unit 113 . The administrator terminal 2 causes the display unit 25 to display the second notification. The output unit 114 may output the second notification to the administrator terminal 2 as a response to the specific instruction. The output unit 114 may output the second notification to the administrator terminal 2 at preset timing or arbitrary timing.

The output unit 114 may output either the first notification or the second notification, or may output both. Also, the output unit 114 may output the first notification and the second notification at the same time or separately.
Note that the output unit 114 may output the first notification and the second notification in association with the destination information.

According to this example, by outputting the first notification, the server 1 can prompt communication with workers who have similar work statuses based on the work status scores. By outputting the first notification, the server 1 can visualize workers with similar work statuses based on the work status scores. Therefore, by having the employees who have received the notification talk with each other, it is possible to improve work efficiency with the conversation as a trigger.

In addition, the server 1 outputs the second notification, so that the manager can be shown the employees with the same level of work status based on the work status score. By outputting the second notification, the server 1 can visualize workers with similar work statuses based on the work status scores. Therefore, the manager who has received the second notification can select and have a conversation with the employee whose work efficiency is declining. As a result, the manager can use the conversation as a trigger to improve the worker's work efficiency. Also, when the manager wants to request cooperation on business from several employees, he can select the employee whose work efficiency is declining and have a conversation requesting the cooperation request.

(Example of notification)
FIG. 5 is a diagram showing an example of the first notification created by the server 1. As shown in FIG.
The notification screen SC1 illustrated in FIG. 5 is an example of a screen displaying a first notification output to the employee terminals of one or more employees identified by the identifying unit 113 . In this example, it is assumed that the identification unit 113 has identified 6 (m=6) workers out of n workers based on the work state scores. That is, it is assumed that the identifying unit 113 identifies six workers out of the n workers whose working state scores are equal to or lower than the threshold value “2”. For example, the first notification indicates that a conversation is possible between one or more employees identified by the identification unit 113 and terminals of employees other than one's own and terminals of one's own. This is a notification indicating The identifying unit 113 sets, as a first notification, a notification indicating that conversation is possible for all of the identified one or more employees. "Conversation OK" shown in FIG. 5 is an example indicating that conversation is possible.

Notification screen SC1 shows the first notification output to the employee terminal of employee "AAA" among the six identified employees. On the notification screen SC1, five employees excluding employee "AAA", "BBB", employee "CCC", employee "DDD", employee "EEE", and employee "FFF" can talk. It includes a first notification M11 to a first notification M15 indicating that. The first notifications M11 to M15 contain user identification information that identifies employee "BBB", employee "CCC", employee "DDD", employee "EEE", and employee "FFF". show. The notification screen SC1 shows an example in which the first notifications M11 to M15 are displayed as a list.

The first notification is not limited to a notification indicating that conversation is possible, and may be any notification that prompts the employees identified by the identification unit 113 to communicate with each other. Further, the first notification is not limited to notification by text, and may be notification by icon, sound, video, or the like. In addition, the first notification may include the employee's destination information and may include a link to launch an application that allows chat or message exchange.

According to this example, the employee "AAA" can select one or more employees from among the employees "BBB" to "FFF" based on the first notification and have a conversation with the selected employees. . Therefore, the employee "AAA" can use the conversation as an opportunity to improve work efficiency.

Note that the first notification indicates that, among the one or more employees identified by the identification unit 113, conversation is possible or possible between the employee terminals of other employees excluding the employee and the employee terminal of the employee itself. It may be a notification indicating that it is impossible. In this example, the identification unit 113 may determine that each of the identified one or more workers is conversable or non-conversable according to the work state score. The identifying unit 113 may set employees close to the threshold to be able to talk, and may determine employees far from the threshold to be uncommunicable. For example, the identifying unit 113 may determine that an employee with a work state score of "2" can talk, and the identifying unit 113 may determine that an employee with a work state score of "1" cannot talk. This is because there is a high possibility that an employee with a significantly low working condition score is not suitable for conversation due to reasons such as poor physical condition. The criteria for determining whether conversation is possible or not can be set as appropriate. The identifying unit 113 sets, as a first notification, a notification indicating that conversation is possible for an employee determined to be able to have a conversation among the identified one or more employees. On the other hand, the identifying unit 113 sets, as a first notification, a notification indicating that conversation is impossible for the employee determined to be unable to talk among the identified one or more employees. In this case, the notification screen SC1 may display a first notification indicating "Conversation NG" instead of "Conversation OK". "Conversation NG" is an example indicating that conversation is impossible.

FIG. 6 is a diagram showing an example of the second notification created by the server 1. As shown in FIG.
A notification screen SC<b>2 illustrated in FIG. 6 is an example of a screen displaying a second notification output to the administrator terminal 2 . The second notification includes user identification information identifying one or more workers identified by the identifying unit 113 . In this example, as in the example of FIG. 5, it is assumed that the identification unit 113 has identified 6 workers out of n workers based on the work state scores. For example, the second notification is a notification indicating that conversation is possible between the employee terminals of one or more employees identified by the identification unit 113 and the administrator terminal 2 of the administrator. The identifying unit 113 sets, as a second notification, a notification indicating that conversation is possible for all of the identified one or more employees.

Notification screen SC2 shows user identification information for identifying employee "AAA", employee "BBB", employee "CCC", employee "DDD", employee "EEE", and employee "FFF". 2 notifications M21 to a second notification M26. The second notices M21 to M26 are for employees "AAA", "BBB", "CCC", "DDD", "EEE", and "FFF". Indicates that you are available for conversation. The notification screen SC2 shows an example of displaying a list of the second notifications M21 to M26.

The second notification is not limited to the notification indicating that conversation is possible, and may be any notification that prompts the manager to communicate with the employee identified by the identifying unit 113 . Further, the second notification is not limited to notification by text, and may be notification by icon, sound, video, or the like. Note that the second notification may include the employee's address information and may include a link that launches an application that allows chat or message exchange.

According to this example, the manager can easily confirm the employee whose work efficiency is declining based on the second notification. In addition, the manager can select one or a plurality of employees from employees "AAA" to "FFF" based on the second notification and have a conversation with the selected employees. Therefore, the manager can use the conversation as an opportunity to improve the work efficiency of the selected employee.

The second notification indicates that conversation is possible or impossible between the employee terminals of one or more employees identified by the identification unit 113 and the administrator terminal 2 of the administrator. It can be a notice. In this example, the identification unit 113 may determine that each of the one or more identified workers is conversationable or non-conversational according to the work state score, as described above. The identifying unit 113 sets, as a second notification, a notification indicating that conversation is possible for the employee determined to be able to talk among the identified one or more employees. On the other hand, the identifying unit 113 sets, as a second notification, a notification indicating that conversation is impossible for the employee determined to be unable to talk among the identified one or more employees. In this case, the notification screen SC2 may display a second notification indicating "Conversation NG" instead of "Conversation OK".

[Second embodiment]
A second embodiment will be described below with reference to the drawings.
In the second embodiment, as in the first embodiment, one or more employees are identified based on the work status score, and a notification is displayed on the employee terminal or manager terminal 2. . Unlike the first embodiment, the second embodiment is an example of grouping one or more specified workers based on related information.
The same reference numerals are assigned to the same configurations as in the first embodiment, and the description thereof will be omitted. 2nd Embodiment mainly demonstrates a different part from 1st Embodiment.

(Operation example)
An operation example of the server 1 configured in the same manner as in the first embodiment will be described.
FIG. 7 is a flow chart showing an example of the processing procedure and processing contents of the notification processing executed by the server 1. As shown in FIG.
Note that the processing procedure described below is merely an example, and each processing may be changed as much as possible. In addition, with respect to the processing procedure described below, steps can be omitted, replaced, and added as appropriate according to the embodiment.

The acquiring unit 111 acquires the working state scores of the workers 4-1 to 4-n (step S21). In step S21, for example, the acquisition unit 111 acquires the work state score of each of the workers 4-1 to 4-n from the work state score DB 131, as in step S11. For example, the acquisition unit 111 may acquire the work state score from the work state score DB 131 each time the work state score is acquired from the employee terminals 3-1 to 3-n. Further, the acquiring unit 111 may acquire the working state scores of the workers 4-1 to 4-n at preset timing or arbitrary timing. Furthermore, the acquiring unit 111 may acquire the work state scores of the plurality of workers 4-1 to 4-n based on the acquisition of the specific instruction input by the manager through the manager's terminal 2. FIG.

The identifying unit 113 identifies one or more workers from the plurality of workers 4-1 to 4-n based on the work state scores obtained by the obtaining unit 111 (step S22). In step S22, for example, the specifying unit 113 compares the working state score of each of the plurality of employees 4-1 to 4-n acquired by the acquiring unit 111 with a threshold, as in step S12. The identifying unit 113 determines whether or not the working state score of one or more workers is equal to or less than a threshold. When the work state score of one or more workers is equal to or less than the threshold, the identification unit 113 identifies one or more workers whose work state scores are equal to or less than the threshold.

The identifying unit 113 identifies m workers (m≦n) whose work state scores are equal to or less than a threshold from n workers. In this example, the threshold is set to "2", and the working condition score of each of the workers 4-1 to 4-n is compared with the threshold of "2". The identifying unit 113 determines whether or not the working state score of one or more workers is equal to or less than the threshold "2". When the work state score of one or more workers is equal to or less than the threshold "2", the identification unit 113 identifies the worker whose work state score is equal to or less than the threshold "2". Note that the threshold is a value set in the same manner as in the first embodiment. The identification unit 113 may identify one or more workers whose work state scores are equal to or less than the threshold by dynamically updating the threshold, as in the first embodiment.

The acquisition unit 111 acquires related information of one or more workers identified by the identification unit 113 (step S23). In step S<b>23 , for example, the acquiring unit 111 acquires the related information associated with each of the m employees specified by the specifying unit 113 from the related information DB 132 . In one example, the acquisition unit 111 acquires attribute information associated with each of m employees from the related information DB 132 . In another example, the acquisition unit 111 acquires schedule information associated with each of m workers from the related information DB 132 . In yet another example, the acquisition unit 111 acquires both attribute information and schedule information associated with each of m employees from the related information DB 132 .

The acquiring unit 111 may acquire related information about m employees from the related information DB 132 each time m employees are specified by the specifying unit 113 . Also, the acquisition unit 111 may acquire related information about m workers at a preset timing or at any timing. Furthermore, the acquisition unit 111 may acquire related information about m employees based on acquisition of a specific instruction input by the administrator through the administrator terminal 2 .

Note that the acquiring unit 111 may acquire related information about each of the plurality of workers 4-1 to 4-n. In this case, the acquisition unit 111 may acquire related information from the related information DB 132 each time a work state score is acquired from the work state score DB 131 .

The identifying unit 113 identifies a group to which one or more workers belong from among a plurality of groups based on related information (step S24). In step S24, for example, the identification unit 113 groups the one or more workers identified in step S23 into a plurality of groups based on the relevant information acquired from the relevant information DB 132. FIG.

In one example, the specifying unit 113 sets a plurality of groups according to attributes based on attribute information acquired from the related information DB 132 . In this example, the identification unit 113 sets a plurality of groups for a plurality of employees based on their department, team, project, and the like. The identifying unit 113 identifies one or more attribute groups to which each of the m employees identified in step S23 belongs.

Assume that 6 (m=6) workers are identified in step S23. Based on the attribute information associated with the six workers, the identifying unit 113 determines that, for example, four workers belong to the same project (project P) and the other two workers belong to the same team (team T). ). In this case, the identification unit 113 identifies the four workers belonging to the project P as the same group (group X), and the other two workers belonging to the team T as another group (group Y). Identify. In this way, the identification unit 113 identifies the attribute group to which each of the m employees belongs. The identification unit 113 may also identify one attribute group to which each of the m employees belongs. The identification unit 113 may also identify two or more different attribute groups to which each of the m employees belongs.

In another example, the identifying unit 113 sets a plurality of groups according to the schedule based on schedule information acquired from the related information DB 132 . In this example, the identifying unit 113 sets a plurality of groups for a plurality of workers based on schedules such as meetings and conferences. The identifying unit 113 identifies one or more schedule groups to which each of the m employees identified in step S23 belongs.

Assume that 6 (m=6) workers are identified in step S23. Based on the schedule information associated with the six workers, the identifying unit 113 determines that, for example, four workers are planning to participate in the same meeting (meeting MTG1) and the other two workers are planning to participate in another meeting. Specify that you are planning to attend (meeting MTG2). In this case, the identifying unit 113 identifies four employees who are scheduled to participate in the conference MTG1 as the same group (group X), and identifies the other two employees who are scheduled to participate in the conference MTG2 as another group (group X). Group Y). In this way, the identifying unit 113 identifies the schedule group to which each of the m employees belongs. The identifying unit 113 may also identify one schedule group to which each of the m employees belongs. The identifying unit 113 may identify two or more different schedule groups to which each of the m employees belongs.

Note that the identifying unit 113 may combine attribute information and schedule information to set a plurality of groups based on related information, and identify one group to which each of the m employees belongs. Further, the identifying unit 113 may identify two or more different groups to which each of the m employees belongs.

The output unit 114 outputs the first notification based on the group specified by the specifying unit 113 to the employee terminal of each of the one or more employees (step S25). In step S25, for example, the output unit 114 outputs the first notification to the employee terminals of the one or more employees via the network NW. The first notification is a notification indicating the possibility of conversation between employee terminals generated based on one or more groups specified by the specifying unit 113 . The first notification may also be a notification related to user identification information that identifies other employees with the possibility of conversation among the one or more employees identified by the identification unit 113, other than the employee himself/herself. be.

In one example, the first notification is a conversation between an employee's terminal of another employee who shares the one or more groups identified in step S24 by the identifying unit 113 and the employee's own terminal. This is a notification that indicates the possibility of The first notification may be a notification indicating that one or more groups specified by the specifying unit 113 are all capable of conversation between the employee terminals of other employees and their own employee terminals. good. The first notification is that one or more groups specified by the specifying unit 113 can or cannot talk between the employee terminal of another employee and the own employee terminal, all of which are common. It may be a notification indicating that

Alternatively, the first notification is sent between the employee terminal of another employee in which at least one of the one or more groups specified by the specifying unit 113 is common and the own employee terminal. is a notification that indicates the possibility of a conversation with The first notification is that at least one of the one or more groups identified by the identification unit 113 can have a conversation between the employee terminal of another employee and the employee terminal of the employee itself. may be a notification indicating The first notification indicates that at least one of the one or more groups specified by the specifying unit 113 is capable of conversation between the employee terminal of another employee in common with the own employee terminal, or It may be a notification indicating that it is impossible. Determination of whether conversation is possible or not is the same as in the first embodiment. The setting of the notification indicating that conversation is possible or the notification indicating that conversation is impossible is the same as in the first embodiment.

The first notification is also a notification related to user identification information identifying other workers who share one or more groups identified by the identification unit 113 . Instead of this, the first notification is a notification regarding user identification information identifying another employee in common with at least one of the one or more groups identified by the identification unit 113 . The output unit 114 outputs the first notification to the employee terminal of the employee whose one or more groups specified by the specifying unit 113 are all common. Alternatively, the output unit 114 outputs the first notification to an employee terminal of an employee who shares at least one group among the one or more groups specified by the specifying unit 113 .

For example, it is assumed that the identification unit 113 identifies four workers as group X and the other two workers as group Y. In this case, the output unit 114 outputs to each of the four employees belonging to the group X a first notification indicating that conversation with the other three employees belonging to the group X is possible. The first notification in this example shows user identification information identifying three other employees belonging to group X. In addition, the output unit 114 outputs a first notification indicating the possibility of conversation with another employee belonging to the group Y to each of the two employees belonging to the group Y. FIG. The first notification in this example shows user identification information identifying other workers belonging to group Y.

According to this example, the server 1 can narrow down the employees to whom the first notification is output based on the related information. Therefore, by outputting the first notification, the server 1 prompts the employee who received the first notification to communicate with an employee who has a similar work status and is highly relevant in terms of work. be able to. By outputting the first notification, the server 1 can visualize the employees who have similar work statuses and who are highly relevant in terms of work.

In another example, the first notification is that each of the one or more employees identified by the identification unit 113, other than himself/herself, belongs to the one or more groups identified by the identification unit 113 in step S24. and indicates the possibility of conversation between the employee terminal of another employee and the own employee terminal. Indicating belonging to one or more groups includes indicating information identifying one or more groups to which each of the employees belongs. The first notification is also a notification regarding user identification information that identifies other employees.

For example, it is assumed that the identification unit 113 identifies four workers as group X and the other two workers as group Y. In this case, the output unit 114 indicates to each of the six workers the possibility of conversation with the other five workers, and a first notification indicating one or more groups to which each worker belongs. to output The first notification in this example shows user identification information identifying five other employees.

According to this example, server 1 can display a first notification based on relevant information. By outputting the first notification, the server 1 can visualize the relevance to workers who have similar work statuses. By outputting the first notification, the server 1 prompts the employee who received the first notification to communicate with an employee who has a similar work status and is highly relevant in terms of work. can. Workers who receive the first notification can confirm their relevance to other workers.

Also, for example, the output unit 114 outputs a second notification related to the user identification information identifying the one or more employees identified by the identification unit 113 to the administrator terminal 2, as in step S13. The second notification indicates that each of the one or more workers specified by the specifying unit 113 belongs to one or more groups. The second notification is also a notification indicating the possibility of conversation between the employee terminals of one or more employees identified by the identification unit 113 and the manager's terminal 2 of the manager. The second notification may be a notification indicating that conversation is possible between the employee terminals of one or more employees identified by the identification unit 113 and the administrator terminal 2 of the administrator. The second notification may be a notification indicating that conversation is possible or impossible between the employee terminals of one or more employees identified by the identification unit 113 and the manager terminal 2 of the manager. good. Determination of whether conversation is possible or not is the same as in the first embodiment. The setting of the notification indicating that conversation is possible or the notification indicating that conversation is impossible is the same as in the first embodiment.

According to this example, the server 1 can output the second notification including information on the group identified by the identifying unit 113 . By outputting the second notification, the server 1 can visualize the relevance between workers who have similar work statuses. Therefore, the manager can select an employee with whom he/she will have a conversation from among the employees who are in the same working condition, taking into account the relevance of the work.

The output unit 114 may output either the first notification or the second notification, or may output both. Also, the output unit 114 may output the first notification and the second notification at the same time or separately.

(Example of notification creation)
FIG. 8 is a diagram showing an example of the first notification created by the server 1. As shown in FIG.
A notification screen SC3 illustrated in FIG. 8 is an example of a first notification output to the employee terminals of one or more employees identified by the identification unit 113. In FIG. In this example, it is assumed that the identification unit 113 has identified 6 (m=6) workers out of n workers based on the work state scores. It is also assumed that the identifying unit 113 identifies three of the six workers as belonging to one or more common groups. It is assumed that the identifying unit 113 identifies six employees whose working state scores are equal to or less than the threshold "2". It is also assumed that the identifying unit 113 identifies that four of them belong to the same project (project P), and that three of them are scheduled to participate in the same conference (meeting MTG1). That is, it is assumed that the identifying unit 113 identifies that the employee "AAA", the employee "BBB", and the employee "DDD" belong to the project P and are scheduled to participate in the conference MTG1. In other words, it is assumed that the identifying unit 113 identifies the employee "AAA", the employee "BBB", and the employee "DDD" as employees having similar work statuses and having high relevance.

Notification screen SC3 shows the first notification output to the employee terminal of employee "AAA" among the six identified employees. The notification screen SC3 includes a first notification M31 and a first notification M32 indicating that the employee "BBB" and the employee "DDD" can communicate with the employee "AAA". The first notification M31 and the first notification M32 indicate user identification information that identifies employee "BBB" and employee "DDD." The notification screen SC3 shows an example in which the first notification M31 and the first notification M32 are displayed as a list.

The first notification is not limited to a notification indicating that conversation is possible, and may be any notification that prompts the employees identified by the identification unit 113 to communicate with each other. Further, the first notification is not limited to notification by text, and may be notification by icon, sound, video, or the like. In addition, the first notification may include the employee's destination information and may include a link to launch an application that allows chat or message exchange.

According to this example, the server 1 can communicate with other employees highly related to itself, who share the one or more groups specified by the specifying unit 113. Notifications can be output to employee terminals. Therefore, the server 1 can prompt the employee who has received the first notification to communicate with an employee who is in a similar working state and who is highly relevant in terms of work.

FIG. 9 is a diagram showing another example of the first notification created by the server 1. As shown in FIG.
The notification screen SC4 illustrated in FIG. 9 is another example of the first notification output to the employee terminals of the one or more employees specified by the specifying unit 113 . It is assumed that the notification screen SC4 is created under the same conditions as the notification screen SC3 illustrated in FIG. Notification screen SC4 shows the first notification output to the employee terminal of employee “AAA” among the six employees identified by identification unit 113 . The notification screen SC4 includes first notifications M41 to M45 indicating that employees "BBB" to "FFF" can converse with employee "AAA". The first notification M41 to the first notification M45 each indicate that the employees who can have a conversation belong to one or more groups identified by the identification unit 113. FIG. Each of the first notifications M41 to M45 indicates user identification information that identifies employees with whom a conversation is possible.

The first notification M41 indicates that the employee "BBB" belongs to the same project P as the employee "AAA" and plans to participate in the same conference MTG1 as the employee "AAA". The first notification M42 indicates that employee "CCC" belongs to the same project P as employee "AAA". The first notification M43 indicates that the employee "DDD" belongs to the same project P as the employee "AAA" and plans to participate in the same conference MTG1 as the employee "AAA". The first notification M44 and the first notification M45 indicate that the employee "EEE" and the employee "FFF" belong to the team T. According to the first notification M44 and the first notification M45, it can be seen that the employee "EEE" and the employee "FFF" do not belong to the same group as the employee "AAA". The notification screen SC4 shows an example in which the first notifications M41 to M45 are displayed as a list.

Note that each of the one or more groups to which other workers different from the self belong may be indicated in a manner such that groups common to the self and groups not common to the self can be identified by colors or the like. The first notification is not limited to a notification indicating that conversation is possible, and may be any notification that prompts the employees identified by the identification unit 113 to communicate with each other. Further, the first notification is not limited to notification by text, and may be notification by icon, sound, video, or the like. In addition, the first notification may include the employee's destination information and may include a link to launch an application that allows chat or message exchange.

According to this example, the server 1 can output the first notification containing information on one or more groups specified by the specifying unit 113 to the employee terminal. Therefore, the employee can select and have a conversation with an employee who is highly relevant on the job from among the employees who are in the same working condition.

FIG. 10 is a diagram showing an example of the second notification created by the server 1. As shown in FIG.
A notification screen SC5 illustrated in FIG. 10 is an example of a second notification output to the administrator terminal 2. FIG. In this example, as in the examples of FIGS. 8 and 9, it is assumed that the identification unit 113 has identified 6 workers out of n workers based on the work state scores. It is also assumed that the identification unit 113 groups the six workers into three groups (X, Y, and Z) based on the related information. Group X is a group to which employees belonging to project P belong. Group Y is a group to which employees who are scheduled to participate in the conference MTG1 belong. Group Z is a group to which employees belonging to team T belong.

The notification screen SC5 shows user identification information for identifying employee "AAA", employee "BBB", employee "CCC", employee "DDD", employee "EEE", and employee "FFF". 2 notifications M51 to a second notification M59. A second notification M51 to a second notification M59 indicate one or more groups to which employees "AAA" to "FFF" belong, respectively. A second notification M51 to a second notification M59 indicate that employees "AAA" to "FFF" are available for conversation. The notification screen SC5 shows an example of displaying a list of the second notifications M51 to M59 for each group.

As an example, the second notifications M51 to M54 regarding employees belonging to group X will be described. Second notifications M51 to M54 indicate that employee "AAA", employee "BBB", employee "CCC", and employee "DDD" belong to group X. A second notification M51 to a second notification M54 indicate information “project P” for identifying the group X. FIG. In addition, the second notice M51, the second notice M52, and the second notice M54 indicate that among the employees belonging to group X, the employees "AAA", "BBB", and "DDD" , indicates that the user is scheduled to participate in the conference MTG1. A second notification M51, a second notification M52, and a second notification M54 indicate information “conference MTG1” that identifies the conference MTG1.

The notification screen SC5 indicates that the employee "AAA", the employee "BBB", and the employee "DDD" belong to Group X and Group Y, respectively. The second notification is not limited to a notification indicating that conversation is possible, and may be any notification that prompts the employees identified by the identification unit 113 to communicate with each other. Further, the second notification is not limited to notification by text, and may be notification by icon, sound, video, or the like. Note that the second notification may include the employee's address information and may include a link that launches an application that allows chat or message exchange.

According to this example, the server 1 outputs to the administrator terminal 2 a second notification containing information on one or more groups identified by the identifying unit 113 . Therefore, the manager can easily grasp the business relevance between the employees who are in the same working state. The manager can select an employee with whom he/she will have a conversation considering the relevance of the work from among the employees who are in the same working state, and communicate with the employee.

In addition, in the second embodiment, the employees are grouped based on their business relevance, but the present invention is not limited to this. By storing information such as the hobbies and hometowns of employees as related information in the data storage unit 13, it is possible to group employees based on relationships other than work. In this case, employees are more likely to find common topics, which they can take into account when selecting employees to talk to.

[Third Embodiment]
A third embodiment will be described below with reference to the drawings.
In the third embodiment, as in the second embodiment, one or more employees are identified based on the work status score, and a notification is displayed on the employee's terminal or the manager's terminal 2. . Unlike the second embodiment, the third embodiment is an example of grouping one or more specified workers based on setting information.
The same reference numerals are assigned to the same configurations as in the first and second embodiments, and the description thereof will be omitted. 3rd Embodiment mainly demonstrates a different part from 2nd Embodiment.

(Operation example)
Next, an operation example of the server 1 configured similarly to the first embodiment and the second embodiment will be described.
FIG. 11 is a flow chart showing an example of the processing procedure and processing contents of the notification processing executed by the server 1. As shown in FIG.
Note that the processing procedure described below is merely an example, and each processing may be changed as much as possible. In addition, with respect to the processing procedure described below, steps can be omitted, replaced, and added as appropriate according to the embodiment.

The acquiring unit 111 acquires the working state scores of the workers 4-1 to 4-n (step S31). In step S31, for example, the acquisition unit 111 acquires the work state score of each of the workers 4-1 to 4-n from the work state score DB 131, as in step S21. For example, the acquisition unit 111 may acquire the work state score from the work state score DB 131 each time the work state score is acquired from the employee terminals 3-1 to 3-n. Further, the acquiring unit 111 may acquire the working state scores of the workers 4-1 to 4-n at preset timing or arbitrary timing. Furthermore, the acquiring unit 111 may acquire the work state scores of the plurality of workers 4-1 to 4-n based on the acquisition of the specific instruction input by the manager through the manager's terminal 2. FIG.

The identifying unit 113 identifies one or more workers from among the plurality of workers 4-1 to 4-n based on the work state scores obtained by the obtaining unit 111 (step S32). In step S32, for example, the identification unit 113 compares the work state score of each of the plurality of employees 4-1 to 4-n acquired by the acquisition unit 111 with a threshold, as in step S22. The identifying unit 113 determines whether or not the working state score of one or more workers is equal to or less than a threshold. When the work state score of one or more workers is equal to or less than the threshold, the identification unit 113 identifies one or more workers whose work state scores are equal to or less than the threshold.

The identifying unit 113 identifies m workers (m≦n) whose work state scores are equal to or less than a threshold from n workers. In this example, the threshold is set to "2", and the working condition score of each of the workers 4-1 to 4-n is compared with the threshold of "2". The identifying unit 113 determines whether or not the working state score of one or more workers is equal to or less than the threshold "2". When the work state score of one or more workers is equal to or less than the threshold "2", the identification unit 113 identifies the worker whose work state score is equal to or less than the threshold "2". Note that the threshold is a value set in the same manner as in the first embodiment. The identification unit 113 may identify one or more workers whose work state scores are equal to or less than the threshold by dynamically updating the threshold, as in the first embodiment.

The acquisition unit 111 acquires the setting information of the one or more employees identified by the identification unit 113 (step S33). In step S<b>33 , for example, the acquisition unit 111 acquires setting information associated with each of the m employees identified by the identification unit 113 from the setting information DB 133 . For example, the acquisition unit 111 may acquire setting information about m employees from the setting information DB 133 every time m employees are specified by the specifying unit 113 . Also, the acquisition unit 111 may acquire setting information about m workers at a preset timing or at any timing. Furthermore, the acquisition unit 111 may acquire setting information about m employees based on acquisition of a specific instruction input by the administrator through the administrator terminal 2 .

Note that the acquisition unit 111 may acquire setting information for each of the plurality of workers 4-1 to 4-n. In this case, the acquisition unit 111 may acquire setting information from the setting information DB 133 each time a work state score is acquired from the work state score DB 131 .

The identifying unit 113 identifies a group to which each of the one or more employees belongs from among a plurality of groups based on the setting information (step S34). In step S<b>34 , for example, the identification unit 113 groups the one or more employees identified in step S<b>33 into a plurality of groups based on the setting information acquired from the setting information DB 133 .

The identifying unit 113 sets a plurality of groups based on setting information acquired from the setting information DB 133 . For example, the specifying unit 113 sets a plurality of groups for a plurality of employees based on information indicating conversation-enabled time slots. The identifying unit 113 identifies one or more groups to which each of the one or more workers identified in step S33 belongs.

Assume that 6 (m=6) workers are identified in step S33. In this case, for example, the specifying unit 113 determines, based on the setting information, that four people can have a conversation during the same time slot (for example, 13:00 to 15:00), and the other two people can talk at another same time slot (for example, 16 Specify that the conversation is available from 1:00 to 17:00. In this case, the identification unit 113 identifies four workers who can talk from 13:00 to 15:00 as the same group (group V), and the other two workers who can talk from 16:00 to 17:00. Identify as another group (group W). In this way, the identification unit 113 identifies groups to which each of the m employees belongs. Note that the identifying unit 113 may identify two or more different groups to which each of the m employees belongs.

The output unit 114 outputs the first notification based on the group specified by the specifying unit 113 to the employee terminal of each of the one or more employees (step S35). In step S35, for example, the output unit 114 outputs the first notification to the employee terminals of the one or more employees through the network NW, similarly to step S25. The first notification is a notification indicating the possibility of conversation between employee terminals generated based on one or more groups specified by the specifying unit 113 . The first notification may also be a notification related to user identification information that identifies other employees with the possibility of conversation among the one or more employees identified by the identification unit 113, other than the employee himself/herself. be.

In one example, as in the second embodiment, the first notification includes the employee terminal of another employee and the employee terminal of the own employee who share one or more groups specified by the specifying unit 113. A notification indicating the possibility of a conversation between Instead, as in the second embodiment, the first notification includes the employee terminals of other employees who share at least one of the one or more groups specified by the specifying unit 113 and the terminal of the self. is a notification indicating the possibility of conversation with the employee terminal of

The first notification is also a notification related to user identification information identifying other workers who share one or more groups identified by the identification unit 113 . Instead of this, the first notification is a notification regarding user identification information identifying another employee in common with at least one of the one or more groups identified by the identification unit 113 . The output unit 114 outputs the first notification to the employee terminal of the employee whose one or more groups specified by the specifying unit 113 are all common. In this example, the output unit 114 outputs a first notification similar to the notification screen SC3 shown in FIG. 8 to the employee terminals of employees who share one or more groups. Alternatively, the output unit 114 outputs the first notification to an employee terminal of an employee who shares at least one group among the one or more groups specified by the specifying unit 113 .

According to this example, the server 1 can narrow down the employees to whom the first notification is output by using the setting information. Therefore, by outputting the first notification, the server 1 asks the employee who received the first notification to communicate with other employees who are in the same work state, taking into consideration the setting information. can be encouraged. By outputting the first notification, the server 1 can visualize workers who have similar work statuses and who are highly related based on the setting information.

In another example, the first notification is that each of the one or more employees identified by the identification unit 113, other than himself/herself, belongs to the one or more groups identified by the identification unit 113 in step S24. , and indicates that conversation is possible between the employee terminal of another employee and the own employee terminal. The first notification is also a notification regarding user identification information that identifies other employees. In this example, the output unit 114 outputs a first notification similar to the notification screen SC4 shown in FIG. 9 to the employee terminals of m employees. In the notification screen SC4, the notation indicating the related information in the first notifications M41 to M45 is replaced with the notation indicating the setting information.

According to this example, the server 1 can display the first notification based on the configuration information. By outputting the first notification, the server 1 can visualize the relevance based on the setting information with workers who have the same work status. By outputting the first notification, the server 1 urges the employee who has received the first notification to communicate with an employee who has a similar work status and is highly relevant based on the setting information. can be done. The employee who receives the first notification can confirm the relationship with other employees based on the setting information.

Also, for example, the output unit 114 outputs a second notification related to the user identification information identifying the one or more employees specified by the specifying unit 113 to the administrator terminal 2, as in step S25. The second notification indicates that each of the one or more workers specified by the specifying unit 113 belongs to one or more groups. As in the second embodiment, the second notification indicates the possibility of conversation between the employee terminals of one or more employees identified by the identification unit 113 and the administrator terminal 2 of the administrator. It is also a notification indicating In this example, the output unit 114 outputs a second notification similar to the notification screen SC5 shown in FIG. In the notification screen SC5, the notation indicating the related information in the second notifications M51 to M59 is replaced with the notation indicating the setting information.

According to this example, the server 1 can output the second notification including information on the group identified by the identifying unit 113 . By outputting the second notification, the server 1 can visualize the relationship based on the setting information between workers who have similar work statuses. Therefore, the manager can select an employee with whom the setting information is taken into consideration from among the employees who are in a similar working state.

The output unit 114 may output either the first notification or the second notification, or may output both. Also, the output unit 114 may output the first notification and the second notification at the same time or separately.

Note that the third embodiment may be implemented in combination with the second embodiment. In this case, the acquiring unit 111 acquires setting information and related information of one or more employees specified by the specifying unit 113 in step S33. For example, the acquiring unit 111 acquires setting information and related information associated with each of the m employees specified by the specifying unit 113 from the setting information DB 133 and the related information DB 132, respectively. In step S34, the identifying unit 113 identifies one or more groups to which one or more employees belong from among a plurality of groups based on the setting information and related information.

According to this example, the server 1 can identify one or more groups to which each employee belongs based on both the setting information and the related information. Therefore, the employee or manager can select a more suitable conversation partner.

Although the first to third embodiments have been described using an example assuming business communication between employees, the present invention is not limited to this. The first to third embodiments are applicable in various environments such as lectures and events using ICT. In this case, the administrator may be read as a lecturer or organizer, and the employee may be read as a student, participant, or member.

In addition, each unit included in the control unit 11 of the server 1 may be included in the administrator terminal 2 . In this example, the control unit 21 of the administrator terminal 2 can include an acquisition unit 111 , a storage control unit 112 , an identification unit 113 and an output unit 114 . The output unit 114 outputs the notification to the display unit 25 and causes the display unit 25 to display the notification. The program storage unit 22 stores the information processing program described as what the program storage unit 12 of the server 1 stores. In this example, the administrator terminal 2 is an example of an information processing device.

The information processing device may be implemented by one device as described in the above example, or may be implemented by a plurality of devices with distributed functions.

The program may be transferred while stored in the electronic device, or may be transferred without being stored in the electronic device. In the latter case, the program may be transferred via a network, or may be transferred while being recorded on a recording medium. A recording medium is a non-transitory tangible medium. The recording medium is a computer-readable medium. The recording medium may be a medium such as a CD-ROM, a memory card, etc., which can store a program and is readable by a computer, and its form is not limited.

Although the embodiments of the present invention have been described in detail above, the above description is merely illustrative of the present invention in every respect. It goes without saying that various modifications and variations can be made without departing from the scope of the invention. That is, in implementing the present invention, a specific configuration according to the embodiment may be appropriately adopted.

In short, the present invention is not limited to the above-described embodiments as they are, and can be embodied by modifying constituent elements without departing from the scope of the present invention at the implementation stage. Also, various inventions can be formed by appropriate combinations of the plurality of constituent elements disclosed in the above embodiments. For example, some components may be omitted from all components shown in the embodiments. Furthermore, constituent elements of different embodiments may be combined as appropriate.

REFERENCE SIGNS LIST 1 server 2 manager terminal 3-1 to 3-n employee terminal 4-1 to 4-n employee 11 control unit 12 program storage unit 13 data storage unit 14 communication unit 15 BUS 21 CONTROLLER 22 PROGRAM STORAGE 23 DATA STORAGE 24 INPUT 25 DISPLAY 26 VOICE OUTPUT 27 COMMUNICATION 28 SENSOR 29 BUS 31 CONTROLLER 32 PROGRAM STORAGE 33 Data storage unit 34 Input unit 35 Display unit 36 Audio output unit 37 Communication unit 38 Sensor 39 Bus 100 Information processing system 111 Acquisition unit 112 Storage control unit 113 Identification unit 114 Output unit 131 Work status score DB
132 Related information DB
133 Setting information DB
network

Claims (8)

an acquisition unit that acquires work state scores of a plurality of users;
an identifying unit that identifies one or more users from the plurality of users based on the work state scores obtained by the obtaining unit;
an output unit that outputs a notification to the terminals of the one or more users specified by the specifying unit;
Information processing device. The identifying unit identifies one or more users whose work state score is equal to or less than a threshold.
The information processing device according to claim 1 . wherein the working state score is generated based on biometric data of the plurality of users;
The information processing apparatus according to claim 1 or 2. The acquisition unit acquires related information of the one or more users identified by the identification unit,
The specifying unit specifies a group to which each of the one or more users belongs from among a plurality of groups based on the related information,
The output unit outputs a notification based on the group identified by the identification unit to each terminal of the one or more users,
The information processing apparatus according to any one of claims 1 to 3. The acquisition unit acquires setting information of the one or more users identified by the identification unit,
The identifying unit identifies a group to which each of the one or more users belongs from among a plurality of groups based on the setting information,
The output unit outputs a notification based on the group identified by the identification unit to each terminal of the one or more users,
The information processing apparatus according to any one of claims 1 to 4. The output unit outputs a notification regarding information identifying the one or more users identified by the identification unit to a terminal of an administrator;
The information processing device according to claim 1 . obtaining work state scores for a plurality of users;
identifying one or more users from the plurality of users based on the obtained work state scores;
outputting a notification to one or more identified user terminals;
An information processing method comprising: 7. An information processing program that causes a computer to execute processing by each unit included in the information processing apparatus according to any one of claims 1 to 6.

Images