JP5882812B2 - Shopping support device, shopping support method, and shopping support program - Google Patents

Description

  The present invention relates to a shopping support apparatus, a shopping support method, and a shopping support program that support shopping that uses a credit card to make a payment.

  The price of goods and services enjoyed at the store can be paid using payment means such as cash, electronic money, and credit card. When cash or electronic money is used to pay for the goods and services received at the store, a receipt describing the details of the transaction, such as the product name and quantity, is issued.

  When a payment is made using a credit card, a credit card usage statement is separately issued for each payment using the credit card in addition to the receipt. Generally, the details of transactions such as product names and quantities are not described in credit card usage details.

  The credit card can also be used when, for example, shopping is performed using the Internet called Internet shopping. In this case, a usage statement for each settlement is not issued, and only a usage statement in which credit card usage histories for a predetermined period such as one month are collectively written is issued. Conventionally, there have been various techniques for preventing leakage of information such as credit card numbers during shopping using the Internet (see, for example, Patent Document 1 below).

JP 2010-218440 A

  However, the above-described conventional technology, for example, when the customer who owns the credit card is a parent and the customer who enjoys the product or service is a child, the customer who is the owner of the credit card and the product or service are If the customer is different from the customer who enjoys it, the customer who is the owner of the credit card cannot make payment using the credit card unless he / she accompanies the customer who enjoys the goods and services.

  For this reason, the above-described conventional technology, for example, purchases a product that needs to fully consider the wearer's preference, such as children's clothes, and uses a credit card to pay for the product. When paying, the parent who is the owner of the credit card must accompany the child, and there is a problem that the burden on the parent is large.

  In addition, when a parent is accompanied by a child's shopping, it is difficult for the child to select the product by himself even though it is for himself, and the product is confirmed while confirming the intention of the parent to pay the price. There was a problem that it was difficult to obtain sufficient satisfaction by shopping. In addition, in this case, there is a problem that the child's independence, judgment, and negotiation skills with the store clerk are difficult to grow, and it is difficult to achieve separation of the parent's child.

  In addition, when a parent does not accompany a child to purchase, and the child only purchases cash with the child, the parent restricts the use of money that the child brings, such as purchasing items unintended by the parent. There was a problem that could not be done. In addition, when a parent does not accompany a child and the child is to bring cash, the child will carry a certain amount of cash depending on the target product. Are worried that their children will lose their cash, or that they may be subject to the so-called “cuttlefish” that can be taken by panic and get their money. It was.

  On the other hand, for example, by using a specific credit card called “family card”, the customer (parent) who is the owner of the credit card does not accompany the customer (child) who enjoys the product or service. However, in this case, only the credit card usage amount is reported to the parent, so the parent should check what products and services the child enjoyed. There was a problem that could not.

  In addition, when shopping using the Internet, such as online shopping, you cannot touch the real thing such as trying on, so when the product actually arrives at hand, the “size is not correct” or “assumed color” May be different. In this case, there is a problem that the purchase opportunity of the corner purchase is reduced (or is no longer used), which is uneconomical. In addition, when shopping using the Internet, the receipt confirming the detailed contents such as the name of the product for which payment is made is not issued, so the parent confirms what products and services the child enjoyed There was a problem that I could not.

  In order to solve the above-described problems caused by the prior art, the present invention provides a range of products and services that can be enjoyed by using a credit card without a customer who owns the credit card accompanying the site using the credit card. A shopping support device, a shopping support method, and a shopping support program capable of ensuring freedom of selection of a product or service to be enjoyed for a customer who enjoys the product or service by using a credit card while limiting The purpose is to provide.

  In order to solve the above-described problems and achieve the object, a shopping support device according to the present invention is a shopping support device that can communicate with a customer terminal device and a store terminal device, the customer credit card number and A customer information database that stores an e-mail address assigned to a customer terminal device and identification information issued for each customer in association with each other, and a shopping condition that includes the identification information and the shopping condition from the customer terminal device. A condition notification receiving means for receiving a notification; a database updating means for associating a shopping condition included in the shopping condition notification with the identification information included in the shopping condition notification received by the condition notification receiving means and storing it in the customer information database; Identification information receiving means for receiving the identification information from the terminal device of the store, and the customer information database The shopping information acquisition means for acquiring shopping information including shopping conditions, an e-mail address and a credit card number associated with the identification information received by the identification information receiving means, and the sender of the identification information Merchandise information receiving means for receiving merchandise information related to merchandise to be settled from the terminal device of the store; merchandise information received by the merchandise information receiving means; and shopping conditions included in the shopping information acquired by the shopping information acquiring means; Based on the product determination means for determining whether the product to be settled is a product that meets the shopping conditions, and when the product determination means determines that the product meets the shopping conditions, A payment approval request for the product to be sent is sent to the customer terminal device to which the e-mail address acquired by the shopping information acquisition means is assigned. An approval request transmitting means, an approval information receiving means for receiving an approval result for the payment approval request from a terminal device of a customer as an output destination of the payment approval request transmitted by the approval request transmitting means, and the approval information receiving means Is sent to the terminal device of the store that is the transmission source of the identification information received by the identification information receiving means, based on the approval result received by the identification information receiving means, indicating a settlement notice indicating whether or not the product to be settled is settled. A payment notification transmitting means.

  In the shopping support apparatus according to the present invention, in the above invention, when the approval request transmission unit determines that the product determination unit is a product that does not satisfy the shopping conditions, the shopping support device stores information on the product to be settled. The settlement approval request is output to a customer terminal device to which the e-mail address acquired by the shopping information acquisition unit is assigned.

  Further, in the shopping support apparatus according to the present invention, in the above invention, when the identification information receiving means receives the identification information, the shopping information acquisition unit obtains a prior notice indicating that the payment approval request is scheduled to be transmitted. The advance notification transmission means for transmitting to the customer's terminal device to which the email address acquired by the means is assigned, and the customer's terminal device that is the output destination of the advance notification transmitted by the advance notification transmission means, A reception confirmation response receiving means for receiving a reception confirmation response, and the approval request transmission means sends a payment approval request for the commodity to be settled when the reception confirmation response reception means receives the reception confirmation response. The e-mail address acquired by the shopping information acquisition means is transmitted to the customer's terminal device assigned thereto.

  Further, the shopping support apparatus according to the present invention is the above-described invention, wherein the approval judging means for judging whether or not the settlement of the product to be settled is approved based on the approval result received by the approval information receiving means. And the payment notification transmission means of the store that is the transmission source of the identification information received by the identification information receiving means when the approval determination means determines that the payment of the product to be settled is approved. A payment notification including a payment processing execution instruction in a payment terminal device connected to the terminal device of the store is transmitted to the terminal device.

  Moreover, in the above invention, the shopping support apparatus according to the present invention transmits the shopping conditions included in the shopping information acquired by the shopping information acquisition means to the terminal device of the store that is the transmission source of the identification information. A shopping condition transmission means is provided.

  Further, the shopping support method according to the present invention is a shopping support method performed by a shopping support device communicable with a customer terminal device and a store terminal device, wherein the identification information, the shopping conditions, and the like are obtained from the customer terminal device. A condition notification receiving step for receiving a shopping condition notification including the credit card number of the customer by associating the shopping conditions included in the shopping condition notification with the identification information included in the shopping condition notification received in the condition notification receiving step A database update step for storing in a customer information database that stores the association between the electronic mail address assigned to the customer's terminal device and the identification information issued for each customer, and the identification information from the terminal device of the store Receiving the identification information receiving step, referring to the customer information database, From the shopping information acquisition step of acquiring shopping information including the shopping conditions, e-mail address and credit card number associated with the identification information received in the above, and the terminal device of the store from which the identification information is transmitted. Based on the product information receiving step for receiving product information related to the product, the product information received in the product information receiving step, and the shopping conditions included in the shopping information acquired in the shopping information acquisition step, the product to be settled is A product determination step for determining whether or not the product meets the shopping conditions, and a payment approval request for the product to be settled when the product determination step determines that the product meets the shopping conditions, Sent to the customer's terminal device to which the e-mail address acquired in the shopping information acquisition process is assigned Approval request transmission step, an approval information reception step for receiving an approval result for the payment approval request from the customer terminal device that is the output destination of the payment approval request transmitted in the approval request transmission step, and the approval information reception step Based on the approval result received in step, a payment notice indicating whether the payment of the commodity to be settled is sent to the terminal device of the store that is the transmission source of the identification information received in the identification information receiving step. And a payment notification transmission step.

  The shopping support program according to the present invention receives a shopping condition notification including the identification information and the shopping condition from the customer terminal device to a shopping support device communicable with the customer terminal device and the store terminal device. A condition notification receiving step, and a shopping condition included in the shopping condition notification in association with the identification information included in the shopping condition notification received in the condition notification receiving step, to the credit card number of the customer and the terminal device of the customer A database update step for storing in the customer information database that stores the associated e-mail address and the identification information issued for each customer in association with each other; and an identification information receiving step for receiving the identification information from the terminal device of the store; The identification information received in the identification information receiving step with reference to the customer information database A shopping information acquisition step for acquiring shopping information including shopping conditions, an e-mail address and a credit card number associated with the product information on a product to be settled from a terminal device of a store that is a transmission source of the identification information. Based on the received product information receiving step, the product information received in the product information receiving step, and the shopping conditions included in the shopping information acquired in the shopping information acquisition step, the product to be settled corresponds to the shopping conditions A product determination step for determining whether or not the product is a product, and a payment approval request for a product to be settled in the shopping information acquisition step when it is determined that the product meets the shopping conditions in the product determination step. An approval request transmission step for transmitting to the terminal device of the customer to which the acquired e-mail address is assigned; Based on the approval information receiving step for receiving the approval result for the payment approval request from the customer terminal device that is the output destination of the payment approval request transmitted in the approval request transmitting step, and the approval result received in the approval information receiving step A payment notification transmission step of transmitting a payment notification indicating whether or not payment of the product to be settled to the terminal device of the store that is the transmission source of the identification information received in the identification information receiving step; Is executed.

  According to the shopping support device, the shopping support method, and the shopping support program according to the present invention, products and services that can be enjoyed by using a credit card without a customer who owns the credit card accompanying the site using the credit card. In addition, there is an effect that it is possible to secure a degree of freedom in selecting a product or service to be enjoyed for a customer who enjoys the product or service by using a credit card.

It is explanatory drawing which shows the system configuration | structure of the shopping assistance system of embodiment concerning this invention. It is explanatory drawing which shows the hardware constitutions of the computer apparatus which implement | achieves the shopping assistance apparatus which comprises the shopping assistance system of embodiment concerning this invention. It is explanatory drawing which shows the hardware constitutions of the computer apparatus which implement | achieves the customer's terminal device which comprises the shopping assistance system of embodiment concerning this invention, and the terminal device of a shop. It is a block diagram which shows the hardware constitutions of the portable telephone which implement | achieves the customer's terminal device which comprises the shopping assistance system of embodiment concerning this invention. It is explanatory drawing which shows an example of the customer information database with which the shopping assistance apparatus of embodiment concerning this invention is provided. It is a block diagram which shows the functional structure of the shopping assistance apparatus of embodiment concerning this invention. It is explanatory drawing (the 1) which shows the example of a display screen. It is explanatory drawing (the 2) which shows the example of a display screen. It is explanatory drawing (the 3) which shows the example of a display screen. It is a flowchart (the 1) which shows the process sequence of the shopping assistance apparatus which comprises the shopping assistance system of embodiment concerning this invention. It is a flowchart (the 2) which shows the process sequence of the shopping assistance apparatus which comprises the shopping assistance system of embodiment concerning this invention. It is a flowchart which shows the process sequence of the terminal device of the shop which comprises the shopping assistance system of embodiment concerning this invention.

  Exemplary embodiments of a shopping support apparatus, a shopping support method, and a shopping support program according to the present invention will be explained below in detail with reference to the accompanying drawings.

  First, a system configuration of a shopping support system including a shopping support apparatus according to an embodiment of the present invention will be described. FIG. 1 is an explanatory diagram showing a system configuration of a shopping support system according to an embodiment of the present invention.

  In FIG. 1, a shopping support system 100 according to an embodiment of the present invention includes a shopping support device 110, a customer terminal device 120, and a store terminal device 130. The shopping support device 110 is communicably connected to a customer terminal device 120 and a store terminal device 130 via a network 140 such as the Internet.

  Specifically, the shopping support device 110 can be realized by, for example, a computer device called a server computer (see FIG. 2A). Specifically, the customer terminal device 120 is realized by, for example, a computer device called a personal computer (see FIG. 2-2) or a mobile phone (portable computer device) such as a smartphone. (See Fig. 2-3). Specifically, the terminal device 130 in the store can be realized by, for example, a computer device called a personal computer (see FIG. 2-2).

(Hardware configuration of computer device realizing shopping support device 110)
Next, a hardware configuration of a computer apparatus that implements the shopping support apparatus 110 that constitutes the shopping support system 100 according to the embodiment of the present invention will be described. FIG. 2-1 is an explanatory diagram showing a hardware configuration of a computer device that realizes the shopping support device 110 that constitutes the shopping support system 100 according to the embodiment of the present invention.

  2A, the computer device includes a CPU 211, a ROM 212, a RAM 213, an HDD (hard disk drive) 214, an HD (hard disk) 215, and a communication I / F (interface) 216. The units 211 to 216 included in the computer device that implements the shopping support device 110 are connected by a bus 210.

  The CPU 211 controls the entire computer device that implements the shopping support device 110. The ROM 212 stores programs such as a boot program. The RAM 213 is used as a work area for the CPU 211. The HDD 214 controls reading / writing of data with respect to the HD 215 according to the control of the CPU 211. The HD 215 stores data written under the control of the HDD 214.

Then, the terminal 130 of the source and become store the received identification number in step S70 1, and transmits a settlement notification generated at step S711 (step S712), and ends the series of processes.

(Hardware configuration of computer device for realizing customer terminal device 120 and store terminal device 130)
Next, a hardware configuration of a computer device that realizes the customer terminal device 120 and the store terminal device 130 that constitute the shopping support system 100 according to the embodiment of the present invention will be described. FIG. 2-2 is an explanatory diagram showing a hardware configuration of a computer device that implements the customer terminal device 120 and the store terminal device 130 that constitute the shopping support system 100 according to the embodiment of the present invention.

  In FIG. 2B, the computer device that realizes the customer terminal device 120 and the store terminal device 130 includes a CPU 221, a ROM 222, a RAM 223, an HDD 224, an HD 225, a display 226, an input device 227, and a communication I. / F228. The units 221 to 228 included in the computer device that implements the customer terminal device 120 and the store terminal device 130 are connected by a bus 220.

  The CPU 221 controls the entire computer device that implements the customer terminal device 120 and the store terminal device 130, and executes various programs stored in the ROM 222 while using the RAM 223 as a work area. The HDD 224 controls reading / writing of data with respect to the HD 225 according to the control of the CPU 221. The HD 225 stores data written under the control of the HDD 224.

  The display 226 displays various display screens. Specifically, the display 226 displays, for example, an input screen for specifying shopping conditions, an input screen for inputting approval information for a payment approval request, and the like. Specifically, the display 226 can be realized by various known displays such as a TFT liquid crystal display, a plasma display, and an organic EL display.

  The input device 227 can be realized by a keyboard having a plurality of input keys. The keyboard has a numeric keypad for inputting numbers. The keyboard may include cursor keys that move the input position and the operation position. The input device 227 may include a pointing device such as a mouse that specifies an input position or an operation position. The input device 227 outputs a signal corresponding to an input operation on the input device 227.

  The communication I / F 228 performs communication with a computer device that implements the shopping support device 110. The communication I / F 228 controls the interface between the computer device that implements the shopping support device 110 and the inside of the computer device that implements the terminal device 120 of the customer and the terminal device 130 of the store, and the computer device that realizes the shopping support device 110. Control the input and output of data between.

  The computer device that implements the customer terminal device 120 communicates with the computer device that implements the shopping support device 110 via the communication I / F 228, for example, to display various input screens displayed on the display 226. Various input information input via the URL is transmitted to a computer device that implements the shopping support device 110. The computer device that realizes the terminal device 130 of the store communicates with the computer device that realizes the shopping support device 110 via the communication I / F 228, for example, from the computer device that realizes the shopping support device 110. Receive the approval result of the payment approval request.

  The computer device that realizes the terminal device 130 in the store may include a printer or a scanner (not shown). The printer can be realized by a printer that performs printing by various known printing methods such as a laser printer, an ink jet printer, and an impact dot printer. The computer device that implements the terminal device 130 in the store issues, for example, a receipt printed with predetermined items by a printer. The scanner optically reads characters and images on a document installed at a reading position. Since the printer and the scanner can be easily realized by using a known technique, description thereof is omitted.

(Hardware configuration of mobile phone realizing customer terminal device 120)
Next, a hardware configuration of a portable telephone (portable computer device) that realizes the customer terminal device 120 that constitutes the shopping support system 100 according to the embodiment of the present invention will be described. FIG. 2-3 is a block diagram illustrating a hardware configuration of a mobile phone that implements the customer terminal device 120 that constitutes the shopping support system 100 according to the embodiment of the present invention. In FIG. 2-3, a hardware configuration of a smartphone is shown as a mobile phone that realizes the terminal device 120 of the customer.

  In FIG. 2-3, the smart phone that realizes the customer terminal device 120 that constitutes the shopping support system 100 according to the embodiment of the present invention includes a CPU 231, a ROM 232, a RAM 233, a communication I / F 234, and a display 235. , An operation unit 236, a microphone 237, a speaker 238, and a camera 239. Moreover, each structural part 231-239 with which the smart phone which implement | achieves the customer's terminal device 120 which comprises the shopping assistance system 100 of embodiment concerning this invention is provided is respectively connected by the bus | bath 230.

  The CPU 231 controls the entire smartphone. The ROM 232 stores programs such as a boot program. The RAM 233 is used as a work area for the CPU 231. The communication I / F 234 controls data input / output with a computer device or another smartphone connected to the network 140 via the network 140 such as the Internet. The communication I / F 234 is connected to a telephone line network, and realizes a voice call between a communication terminal device such as another smartphone (a mobile phone or a PHS) or a fixed phone.

  The display 235 displays, for example, various types of marks, icons, tool boxes, and the like that indicate the mode (such as manner mode or drive mode) that is being set when a smartphone is used as a mobile phone (or PHS) and the reception status of radio waves. To do. The display 235 can be realized mainly by, for example, a liquid crystal display or an organic EL (Electro-Luminescence) display.

  The operation unit 236 includes keys for inputting characters, numerical values, various instructions, and the like, and performs data input. The operation unit 236 can be realized by, for example, a touch panel or a keyboard. The operation unit 236 realized by a touch panel, a keyboard, or the like outputs a signal corresponding to an input operation on the operation unit 236.

  When the operation unit 236 is realized by a touch panel, the touch panel is stacked on the display surface side of the display 235. When the touch panel detects that a writing member such as a finger or a pen is in contact, the touch panel outputs an electrical signal corresponding to the contact position of the writing member with respect to the touch panel. Further, the touch panel stops outputting the signal when the contact of the writing member with the touch panel is released. Or a touch panel may output the signal which shows that there is no contact of the writing member with respect to a touch panel, when the contact of the writing member with respect to a touch panel is cancelled | released.

  The touch panel detects the contact position of the writing member with respect to the touch panel by various known methods such as a resistance film method, a capacitance method, an electromagnetic induction method, and a surface acoustic wave method, and outputs an electrical signal corresponding to the detected contact position to the CPU 231. Output for. When the electromagnetic induction method is adopted, a dedicated writing member called an electronic pen or the like is used.

  The microphone 237 performs analog / digital conversion on the voice of the speaker input as analog data, and generates digital audio data. The speaker 238 performs digital / analog conversion on digital audio data transmitted from the other party, and outputs audio by energizing a coil in the speaker cone based on the analog audio data.

  The camera 239 captures an imaging target by operating the operation unit 236 and generates image data. The generated image data is stored in the RAM 233 or the like. The communication I / F 234 is connected to a network 140 such as the Internet, and controls an interface between the network 140 and the inside of a smartphone that realizes the customer terminal device 120.

(Example of customer information database)
Next, a customer information database provided in the shopping support apparatus 110 will be described. Various databases included in the shopping support apparatus 110 including the customer information database are provided in the HD 215 included in the computer device that implements the shopping support apparatus 110.

  The various databases provided in the shopping support apparatus 110 including the customer information database are not limited to those provided integrally in a storage medium such as the HD 215 provided in the computer device that implements the shopping support apparatus 110. The various databases provided in the shopping support apparatus 110 are a storage medium provided separately from the computer apparatus that implements the shopping support apparatus 110, or a storage medium provided in a computer apparatus that is different from the computer apparatus that implements the shopping support apparatus 110. May be provided.

  FIG. 3 is an explanatory diagram showing an example of a customer information database provided in the shopping support apparatus 110 according to the embodiment of the present invention. In FIG. 3, the customer information database 300 stores a credit card number and information regarding the owner in association with each other. The information regarding the owner is various information regarding the credit card owner and the credit card, and includes, for example, the name, address, and e-mail address of the credit card owner.

  The information regarding the owner may include, for example, a credit card expiration date, a telephone number, and sex. In addition, the information regarding the owner may include information regarding the payment ability of the credit card owner, such as the annual income of the credit card owner and the usage limit for a predetermined period. The credit limit for the predetermined period is set in advance by the credit card issuer based on the annual income of the credit card owner.

  The predetermined period is a period from the day after the previous closing date to the next closing date, and may be, for example, one month. The deadline is a deadline for the credit card company to determine the advance payment amount to the member store and the amount charged to the card user (user), for example, “10th of every month”, “25th of every month”, etc. It is set like this. Specifically, for example, when the closing date is “10th of every month”, the predetermined period is a period from the 11th of every month to the 10th of the following month. For example, when there is a closing date for each month, the usage amount for each predetermined period is set as the usage amount for cumulative credit card settlement from the day after the previous closing date to the next closing date.

  Further, the information regarding the owner may include information regarding payment such as a payment method, the name of a financial institution used for payment, a branch name, a deposit item, and an account number. Specifically, for example, with respect to a credit card user (user) for whom revolving payment is set, the amount of payment per revolving payment may be stored as information related to payment.

  Moreover, the information regarding an owner may contain the information regarding a customer's family structure, for example. Specifically, the customer information database 300 may store, for example, information indicating names of children, parents, siblings, date of birth, sex, and the like in association with the credit card number.

  The information on the owner is acquired from the credit card owner before the credit card is issued, for example, when the credit card issuance is accepted (application), and is registered in the customer information database 300 by the credit card issuer. The Moreover, the information regarding the owner may be appropriately updated when an application indicating that there has been a change from the customer is received, for example, when a child is born or moved.

  Thereby, when a credit card number is designated, various kinds of information associated with the designated credit card number can be specified. In the customer information database 300, in addition to the credit card number, any information specified such as the name and address of the credit card user (user), address, telephone number, and e-mail address is specified. It is possible to extract information associated with the information.

  Further, the customer information database 300 stores a credit card number, identification information, and shopping conditions in association with each other. The identification information is unique information issued for each customer, and is stored in the customer information database 300 in association with a credit card number each time it is issued.

  The identification information can be configured, for example, by combining a predetermined number of digits or alphabets. The identification information is, for example, a combination of information related to a credit card such as the last four digits of the credit card number, the date and time when the identification information is issued, and information that can identify the store that requested the issue of the identification information. It may be configured. The identification information may be a serial number indicating the order of issue.

  The identification information is notified to the customer in a state of being printed on paper or the like as an invitation to the store, for example. The identification information is not limited to information notified to the customer in a state of being printed on paper or the like, but may be information notified to the customer by e-mail, for example. The identification information may be notified to the customer in the form of a numerical value or alphabet indicating the identification information, or may be notified to the customer in the form of a two-dimensional code including the identification information.

  The identification information is issued by the operator of the shopping support system 100 when, for example, there is a request from the store to the operator of the shopping support system 100. The shopping support system 100 may be operated by, for example, a credit card company. An operator of the shopping support system 100 issues, for example, identification information when a request is made from a store, and an invitation that prints the issued identification information and information about the store that requested the issuance of the identification information (store name, etc.). And send the created invitation to the appropriate customer.

  The invitation may be sent by a store. In this case, the store requests the operator of the shopping support system 100 to issue identification information when issuing the invitation, and uses the identification information issued by the operator of the shopping support system 100 as an invitation as a result of the request. Print and send the invitation to the appropriate customer.

  The identification information may be invalidated when a predetermined time has elapsed since it was issued. By setting the expiration date of the identification information for the identification information, the expiration date can be set for the invitation printed with the identification information. Thereby, the improvement of the customer collection effect in a store can be expected. A plurality of pieces of identification information may be issued to one customer. Thereby, a plurality of invitations can be received simultaneously from a plurality of stores.

  The shopping condition can be arbitrarily specified by the customer (credit card owner) identified by the credit card number, and is realized by, for example, information indicating the range of the sales amount of the product, the attribute of the product, etc. be able to.

  Specifically, the attribute of the product can be realized by information that can be assumed to some extent, for example, “apparel”, “book”, and the like. Further, the attribute of the product may be realized by information that can specifically assume the target product, such as “clothing”, “footwear”, and “decoration” among the clothing items. In addition, the attributes of the product include the items of clothing included in the apparel, such as “coat”, “down coat”, “red rain coat”, “A brand black duffel coat”, etc. You may implement | achieve by the information which can be assumed specifically.

  The shopping conditions are realized by combining a plurality of conditions such as “10,000 yen to 15,000 yen and a coat or blouson jacket and black or amber”. It may be done. Shopping conditions are “5,000 yen to 10,000 yen for a coat or blouson jacket and black or amber. 5000 yen to 10,000 yen for sneakers or leather shoes.” It may be related to a product.

  Further, the customer information database 300 may store information related to the history of payments made using a credit card specified by the credit card number in association with the credit card number. Information relating to the payment history can be realized by information indicating the amount of money used, the date and time of use, the shop used, etc. in the payment using a credit card, for example.

  The customer information database 300 is not limited to one configured by storing each piece of information stored in the customer information database 300 in the same storage medium. For example, among the information on the owner stored in the customer information database 300, the information on the owner and the shopping conditions may be stored in different storage media.

(Functional configuration of shopping support apparatus 110)
Next, a functional configuration of the shopping support apparatus 110 according to the embodiment of the present invention will be described. FIG. 4 is a block diagram showing a functional configuration of the shopping support apparatus 110 according to the embodiment of the present invention.

  In the operation of the shopping support system 100 according to the embodiment of the present invention, a customer who is an owner of a credit card inputs a shopping condition notification including identification information and shopping conditions, and transmits the input shopping conditions. Shall be done. Thus, prior to the realization of the function by the shopping support apparatus 110, the customer terminal device 120 transmits a shopping condition notification including the identification information and the shopping conditions to the shopping support apparatus 110.

  Specifically, the customer terminal device 120 accesses a predetermined WEB site created by an operator of the shopping support system 100 when a predetermined input operation is performed on the customer terminal device 120, for example. Then, a WEB page for accepting input of shopping conditions is displayed. The URL for accessing the WEB site may be described on the WEB site operated by the credit card company or may be printed on the invitation, for example.

  Alternatively, for example, when the customer's terminal device 120 reads a two-dimensional code including identification information printed on an invitation, the customer's terminal device 120 accesses a predetermined WEB site by executing a program included in the two-dimensional code. A WEB page that accepts input of shopping conditions may be displayed.

  The customer terminal device 120 transmits a shopping condition notification when a shopping condition is input via a WEB page that receives an input of the shopping condition and an input operation for transmitting the input shopping condition is received. The WEB page that accepts the input of the shopping conditions only needs to be able to input the identification information and the shopping conditions, and can be easily realized by using a known technique, so the description thereof is omitted.

  In operation of the shopping support system 100 according to the embodiment of the present invention, when a customer who brings an invitation comes to the store, a store clerk inputs and transmits identification information. Thereby, when realizing the function by the shopping support apparatus 110, the terminal device 130 of the store transmits identification information to the shopping support apparatus 110.

  For example, when a predetermined input operation is performed on the store terminal device 130, the store terminal device 130 transmits identification information to the shopping support device 110. Specifically, for example, the terminal device 130 of the store receives an input of identification information in a state where a predetermined input screen for inputting the identification information is displayed, and receives an input operation for transmitting the received identification information. Identification information is transmitted to the shopping support device 110.

  Alternatively, when the terminal device 130 of the store reads, for example, a two-dimensional code including the identification information printed on the invitation, the identification information printed on the invitation executes the program included in the two-dimensional code. May be extracted, and the extracted identification information may be transmitted to the shopping support apparatus 110. The terminal device 130 of the store transmits the identification information of the store to the shopping support device 110 together with the identification information.

  Further, the terminal device 130 of the store transmits product information to the shopping support device 110. For example, when a predetermined input operation is performed on the store terminal device 130, the store terminal device 130 transmits the product information to the shopping support device 110. Specifically, for example, when the terminal device 130 of the store accepts an input operation for receiving product information in a state where a predetermined input screen for entering product information is displayed and receives the received product information, The product information is transmitted to the shopping support device 110.

  The product information is information indicating the characteristics of the target product, and can be realized by, for example, information indicating the sales price of the product, product attributes, or product image information. The attribute of the product can be realized by information that can assume a certain amount of the target product, such as “apparel” and “book”, as described above.

  Further, the attribute of the product may be realized by information that can specifically assume the target product, such as “clothing”, “footwear”, and “decoration” among the clothing items. In addition, the attributes of the product include the items of clothing included in the apparel, such as “coat”, “down coat”, “red rain coat”, “A brand black duffel coat”, etc. You may implement | achieve by the information which can be assumed specifically.

  The merchandise information is not limited to being directly input to the terminal device 130 of the store. For example, the terminal device 130 of the store may accept an input of a product code attached to a product, and may be acquired (specified) based on the received product code. In this case, a database for storing the product code and product information in association with each other is provided in the store terminal device 130 or the store server to which the store terminal device 130 is connected. Thereby, product information can be acquired (specified) by designating a product code. The store server, the database that stores the product code and the product information in association with each other, and the method for obtaining (identifying) desired product information from the database can be easily realized using a known technique. Is omitted.

  In this case, the terminal device 130 of the store receives the input of the product code in a state where the predetermined input screen for inputting the product information is displayed, and receives the input of the product code when receiving the input operation of transmitting the product information. The product information stored in advance in the store database is acquired in association with the information, and the acquired product information is transmitted to the shopping support apparatus 110.

  In the operation of the shopping support system 100 according to the embodiment of the present invention, when the product information is transmitted, the identification information issued to the customer is input together with the product code. When the terminal device 130 of the store receives the input of the identification information within a predetermined time (for example, “within 1 minute”, “within 5 minutes”, etc.) after receiving the input of the product code or the product information, it is input first. The product information (product information specified based on the product code) is transmitted to the shopping support apparatus 110.

  4, each function of the shopping support apparatus 110 according to the embodiment of the present invention includes a condition notification receiving unit 401, a storage unit 402, a database updating unit 403, an identification information receiving unit 404, and a shopping information acquiring unit. 405, advance notification transmission unit 406, reception confirmation response reception unit 407, shopping condition transmission unit 408, product information reception unit 409, product determination unit 410, approval request transmission unit 411, and approval information reception unit 412 This can be realized by the approval determination unit 413 and the settlement notification transmission unit 414. A condition notification receiving unit 401, a storage unit 402, a database updating unit 403, an identification information receiving unit 404, a shopping information acquiring unit 405, a prior notification transmitting unit 406, a reception confirmation response receiving unit 407, which realize each function of the shopping support apparatus 110; The shopping condition transmission unit 408, the product information reception unit 409, the product determination unit 410, the approval request transmission unit 411, the approval information reception unit 412, the approval determination unit 413, and the settlement notification transmission unit 414 are computers that realize the shopping support apparatus 110. This can be realized by each unit included in the apparatus.

  The condition notification receiving unit 401 receives a shopping condition notification including identification information and shopping conditions from the terminal device 120 of the customer. When there is an access request from the customer terminal device 120 to the shopping support device 110, the condition notification receiving unit 401 performs a predetermined authentication process on the customer terminal device 120, and the access is permitted by the authentication process. A shopping condition notification is received from the terminal device 120 of the customer. The authentication process performed by the condition notification receiving unit 401 can be easily realized by using various known techniques, and thus description thereof is omitted.

  The storage unit 402 stores the customer information database 300 described above. The database updating unit 403 associates the shopping information included in the shopping condition notification with the identification information included in the shopping condition notification received by the condition notification receiving unit 401, and stores it in the customer information database 300 stored in the storage unit 402. Each time the condition notification receiving unit 401 receives a shopping condition notification, the database update unit 403 extracts the identification information and the shopping conditions included in the received shopping condition notification, and matches the extracted identification information in the customer information database 300. The extracted shopping conditions are stored in association with the identification information.

  The identification information receiving unit 404 receives identification information from the terminal device 130 of the store. The identification information receiving unit 404 receives identification information including the identification information of the store from the terminal device 130 of the store registered in advance. The identification information received by the identification information receiving unit 404 is temporarily stored in a predetermined storage area in association with the store identification information received together with the identification information. The identification information received by the identification information receiving unit 404 and stored in a predetermined storage area is deleted when a predetermined time has elapsed since the reception. As a result, the identification information can be used again when the customer does not shop just by visiting the store.

  The shopping information acquisition unit 405 refers to the customer information database 300 and acquires shopping information associated with the identification information received by the identification information receiving unit 404. Each time the identification information receiving unit 404 receives the identification information, the shopping information acquisition unit 405 acquires the shopping information associated with the identification information.

  The shopping information includes shopping conditions, an e-mail address, and a credit card number among pieces of information stored in the customer information database 300 in association with the identification information. Further, the shopping information may include, for example, information indicating the use date and time, the use store, etc. in the payment using the credit card among the pieces of information stored in association with the identification information in the customer information database 300. The shopping information includes information other than information that can directly identify an individual among pieces of information stored in association with identification information in the customer information database 300.

  When the identification information receiving unit 404 receives the identification information, the prior notification transmission unit 406 is assigned the e-mail address acquired by the shopping information acquisition unit 405 as a prior notification indicating that the payment approval request is scheduled to be transmitted. To the customer's terminal device 120. The advance notification includes, for example, a message such as “A family has come to the store. Please prepare for payment approval.”

  Further, the advance notification causes the customer's terminal device 120 to transmit a reception confirmation response indicating that the customer (the owner of the credit card) who is the owner of the customer's terminal device 120 has received the advance notification. The operation information is displayed on the terminal device 120 of the customer. In addition, the advance notification is prepared for settlement approval such as “OK”, “Ready”, “Waiting”, etc. together with an operation key for causing the customer's terminal device 120 to transmit a reception confirmation response. Instruction information for displaying information indicating that the system is ready or ready for payment approval is included.

  When the customer's terminal device 120 receives the prior notification, the customer's terminal device 120 displays the received prior notification on the display 235 provided in the smartphone that implements the customer's terminal device 120 and accepts the operation of the operation key included in the displayed prior notification. In the case of receipt, the reception confirmation response of the prior notification is transmitted to the shopping support apparatus 110. The reception confirmation response reception unit 407 receives the reception confirmation response of the prior notification from the customer terminal device 120 that is the output destination of the prior notification transmitted by the prior notification transmission unit 406.

  The shopping condition transmission unit 408 transmits the shopping conditions included in the shopping information acquired by the shopping information acquisition unit 405 to the terminal device 130 of the store that is the transmission source of the identification information. For example, the shopping condition transmission unit 408 associates, with the shopping conditions, information indicating the use date and time or the store used in the payment using the credit card, among the shopping information acquired by the shopping information acquisition unit 405, with the shopping conditions. You may send it.

  The merchandise information receiving unit 409 receives merchandise information regarding the merchandise to be settled from the terminal device 130 of the store that is the transmission source of the identification information. As described above, for example, when the terminal device 130 of the store receives the input of the product code after the terminal device 130 of the store transmits the identification information, the store terminal device 130 displays the product information corresponding to the received product code. And the identification information input together with the acquired product information is transmitted.

  Based on the product information received by the product information receiving unit 409 and the shopping information acquired by the shopping information acquiring unit 405, the product determining unit 410 determines whether the product to be settled is a product that meets the shopping conditions. to decide. For example, each time the product information receiving unit 409 receives product information, the product determination unit 410 refers to the shopping conditions stored in the customer information database 300 in association with the identification information received together with the product information. It is determined whether or not the target product is a product that meets the shopping conditions.

  The approval request transmission unit 411 assigns the e-mail address acquired by the shopping information acquisition unit 405 to the payment approval request for the product to be settled when the product determination unit 410 determines that the product satisfies the shopping conditions. To the customer's terminal device 120. The payment approval request includes the payment amount. The payment amount is the sales amount of the product to be settled (if there is an additional amount such as consumption tax, the total amount including the additional amount), that is, the credit card as a result of executing the settlement related to the settlement approval request Indicates the amount charged to the customer who is the owner of.

  The payment approval request is a predetermined operation for confirming the customer's intention regarding the execution of payment related to the payment approval request, such as “payment approval” or “payment non-approval”, for example. Instruction information for displaying the key on the customer terminal device 120 is included. Based on the instruction information included in the payment approval request, the customer terminal device 120 that has received the payment approval request, for example, a customer who owns the customer terminal device 120 that is the destination of the payment approval request, that is, a credit card An operation key for displaying whether or not to approve the settlement of the settlement amount included in the settlement approval request is displayed to the customer who is the owner of the transaction. In this case, the customer operates either “settlement approval” or “settlement non-approval”.

  The approval request transmission unit 411, when the product determination unit 410 determines that the product does not meet the shopping conditions, the e-mail that the shopping information acquisition unit 405 has acquired a payment approval request including information about the product to be settled Output to the terminal device 120 of the customer to which the address is assigned. When the product determination unit 410 determines that the product does not meet the shopping conditions, the approval request transmission unit 411 acquires the product information of the product via the terminal device 130 of the store, for example, It transmits to the terminal device 120 of an applicable customer.

  Further, when the product determination unit 410 determines that the product does not meet the shopping conditions, the approval request transmission unit 411 guides information that guides items that do not correspond to the shopping conditions specified by the customer or the reason why the products did not correspond. A payment approval request including information (such as excess amount) to be output may be output to the customer terminal device 120 to which the e-mail address acquired by the shopping information acquisition unit 405 is assigned. Further, the approval request transmission unit 411 transmits the image information when the product determination unit 410 determines that the product does not meet the shopping conditions and image information of the corresponding product exists. Is preferred.

  When the product determination unit 410 determines that the product does not meet the shopping conditions, it sends a settlement approval request including the product information of the product or the reason for not matching the product to the customer who is not in the store (credit card The customer who is the owner) can be informed of the product that does not meet the shopping conditions.

  Further, when the reception confirmation response receiving unit 407 receives the reception confirmation response, the approval request transmission unit 411 is assigned the e-mail address from which the shopping information acquisition unit 405 has acquired the payment approval request for the product to be settled. It may be transmitted to the terminal device 120 of the customer. As a result, the approval request transmission unit 411 transmits a payment approval request for the product to be settled to the terminal device 120 of the corresponding customer only when it can be determined that the customer is ready for payment approval. be able to.

  The approval information receiving unit 412 receives the approval result for the payment approval request from the customer terminal device 120 that is the output destination of the payment approval request transmitted by the approval request transmitting unit 411. The approval determination unit 413 determines whether or not the payment of the product to be settled has been approved based on the approval result received by the approval information reception unit 412.

  If the approval information receiving unit 412 does not receive the approval result even after a predetermined time has elapsed since the approval request transmitting unit 411 outputs the payment approval request, the approval determining unit 413 displays “not approved for payment”. It may be determined that the approval information has been received. Thereby, when the customer who is the owner of the credit card cannot approve the execution of the payment indicated by the payment approval request for some reason, the customer does not make a payment in an uncertain state.

  Based on the approval result received by the approval information receiving unit 412, the payment notification transmitting unit 414 is a payment target for the terminal device 130 of the store that is the transmission source of the identification information received by the identification information receiving unit 404. A settlement notice indicating whether the merchandise has been settled is transmitted. The settlement notification may include an instruction to execute a notification operation for notifying that the settlement of the target product has been approved, for example, “Payment has been approved”.

  When the approval result received by the approval information receiving unit 412 is the content for approving the payment of the product to be settled based on the determination result by the approval determining unit 413, the notification sending unit for payment 414 is an identification information receiving unit A payment notice permitting execution of the payment is transmitted to the terminal device 130 of the store serving as the transmission source of the identification information received by 404. In this case, the payment notification that permits the execution of the payment is, for example, “Settlement of payment for the target product.” May be included, and may include a notification operation execution instruction that causes the terminal device 130 of the store to notify a message instructing execution of the settlement of the product.

  The payment notification that permits the execution of payment may include an instruction to execute the payment process in the payment terminal device connected to the terminal device 130 of the store that is the transmission source of the identification information received by the identification information receiving unit 404. . In this case, the notice for settlement may include information necessary for settlement using a credit card, such as a credit card number, for example, together with an instruction to execute a settlement process regarding the settlement approval request. Then, in this case, the terminal device 130 of the store that has received the payment notification sends the payment notification to the payment terminal device connected to the self-device based on the payment processing execution instruction included in the payment notification. An instruction to execute a payment process using the included information is output.

  The payment terminal device that has received the instruction to execute the payment processing acquires the amount to be paid, the credit card number used for payment, etc. from the terminal device 130 of the store, performs the payment processing using the acquired information, and performs the payment processing. Is output to the terminal device 130 of the store. Since the payment processing performed by the payment terminal device can be easily realized using a known technique, the description thereof is omitted. The terminal device 130 of the store that has received the result of the settlement process issues a receipt by a printer provided in the computer device that implements the terminal device 130 of the store. Information necessary for payment using a credit card is acquired by communicating with the shopping support device 110 after the terminal device 130 of the store receives the payment execution permission notification regarding the payment approval request. There may be.

  When the approval result received by the approval information receiving unit 412 is a content that does not approve the payment of the product to be settled, the payment notification transmitting unit 414 receives the identification information transmission source received by the identification information receiving unit 404 and A payment notice for prohibiting execution of payment is transmitted to the terminal device 130 of the store. In this case, the settlement notification may include an instruction to execute a notification operation for notifying that the settlement has not been approved in the terminal device 130 of the store that has received the settlement notification. In this case, the terminal device 130 of the store that has received the payment notification displays, for example, a message such as “Payment has not been approved” on the display 226 provided in the computer device that implements the terminal device 130 of the store. May be displayed.

  The database update unit 403 invalidates the identification information when payment corresponding to the shopping conditions received by the condition notification receiving unit 401 is performed together with the identification information after the identification information receiving unit 404 receives the identification information. As described above, the stored contents of the customer information database 300 may be updated. In this case, the number of times the invitation with the identification information printed is limited to one. The number of times the invitation is used is not limited to one, and an arbitrary number of two or more may be set.

  Moreover, the use opportunity of an invitation is not restricted to what is restrict | limited by the frequency | count. For example, the usage opportunities may be limited by time, such as “within one month from the date of issue”, “until the end of April 2012”, “within two months from the first use date”, and the like. Moreover, you may enable it to use unlimitedly, without setting a restriction | limiting in the use of an invitation.

(Display screen example)
Next, a display screen example will be described. 5A, 5B, and 5C are explanatory diagrams illustrating display screen examples. 5A, the display screen 510 is displayed on the displays 226 and 235 provided in the computer device that implements the customer terminal device 120 that constitutes the shopping support system 100 according to the embodiment of the present invention.

  The display screen 510 is displayed at an arbitrary timing before the customer who is the owner of the credit card, such as a child of the customer, who actually goes to the store arrives at the corresponding store. The customer who is the owner of the credit card desires to purchase according to the display contents of the display screen 510 and inputs shopping information which is a condition of the permitted product.

  Display screen 510 includes an input field for inputting identification information printed on an invitation or the like handed over to a customer in advance, product information desired by the customer, and the like. The identification information may be indicated by a name that is easy for the customer to understand, such as “invitation number” in the invitation, for example. The product information may be specified by selecting a condition corresponding to the customer's wish from among a plurality of preset conditions, or specified by the customer inputting an arbitrary condition. It may be done. The display screen 510 may include information for guiding “recommended products” recommended by the store, a check box for designating the recommended products, and the like.

  5B and 5C, display screens 520 and 530 are displayed on a display 226 included in the computer device that implements the terminal device 130 of the store constituting the shopping support system 100 according to the embodiment of the present invention. The Display screen 520 is displayed when a customer who brings an invitation such as a child of the customer who is the owner of the credit card actually visits the store and the identification information printed on the invitation brought by the customer is input. Is done.

  Display screen 520 includes shopping conditions for products desired by the customer specified by the input identification information. The display screen 520 is an operation key for a store clerk or the like to proceed to an operation for approving a settlement for a product actually desired by the customer who visited the store after confirming the shopping conditions of the product desired by the customer. May be included.

  The display screen 530 is displayed when an operation for approving a settlement for a product desired by a customer who actually visited the store is performed according to the display content of the display screen 520. Display screen 530 includes information indicating whether or not the payment for the product desired by the customer who actually visited the store is approved. Further, the display screen 530 may include information about a product for which payment has been approved. The display screen 530 may include an operation key for designating whether or not to execute a payment process for a product for which payment is approved.

(Processing procedure of shopping support device 110)
FIG. 6 is a flowchart showing a processing procedure of the shopping support apparatus 110 constituting the shopping support system 100 according to the embodiment of the present invention. In the flowchart of FIG. 6, first, the process waits until a shopping condition notification transmitted from the customer terminal device 120 is received (step S <b> 601: No). The shopping condition notification is performed when a customer who is the owner of the credit card accesses a predetermined WEB site using the terminal device 120 of the customer and inputs a shopping condition via the display screen 500 described above. And transmitted from the terminal device 120 of the customer.

  In step S601, when a shopping condition notification is received (step S601: Yes), identification information and shopping conditions included in the received shopping condition notification are extracted (step S602). Then, with reference to the customer information database 300, it is determined whether there is identification information that matches the identification information extracted in step S602 (step S603).

  In step S603, when there is identification information that matches the identification information extracted in step S602 (step S603: Yes), the shopping conditions extracted in step S602 are stored in the customer information database 300 in association with the corresponding identification information. (Step S604), and a series of processing is terminated. On the other hand, in step S603, when there is no identification information that matches the identification information extracted in step S602 (step S603: No), a predetermined error process is performed (step S605), and the series of processes ends.

  In step S605, assuming that it is an input error of identification information, for example, the customer's terminal device 120 is sent to the customer's terminal device 120 that is the transmission source of the shopping condition notification received in step S601. Command to display messages such as "Please check the information entered", "Please check the identification number in the invitation", "Please try again from the beginning." Send.

  Alternatively, in step S605, for example, “there is no corresponding identification information” in the customer terminal device 120 with respect to the customer terminal device 120 that is the transmission source of the shopping condition notification received in step S601. A command for displaying a message such as “Please check with the invitation issuer” may be sent.

  FIG. 7 is a flowchart showing a processing procedure of the shopping support apparatus 110 constituting the shopping support system 100 according to the embodiment of the present invention. In the flowchart of FIG. 7, first, it waits until it receives the identification information transmitted from the terminal device 130 of the store (step S701: No). The identification information is an input operation in which a store clerk or the like inputs identification information printed on an invitation handed over to a customer in advance in a state where predetermined application software is activated, and transmits the input identification information. Is transmitted from the terminal device 130 of the store.

  In step S701, when the identification information transmitted from the terminal device 130 of the store is received (step S701: Yes), the customer information database 300 is referred to and the identification information matching the identification information received in step S701: Yes. The shopping information stored in association with each other is acquired (step S702). As described above, the shopping information includes shopping conditions, an e-mail address, and a credit card number. In step S702, referring to the customer information database 300, the shopping conditions, e-mail address, and credit card number stored in association with the identification information matching the identification information received in step S701: Yes are acquired.

  Next, in step S702, the shopping conditions of the shopping information acquired in step S702 are transmitted to the terminal device 130 of the store that is the transmission source of the identification information received in step S701 (step S703). A prior notice is transmitted to the terminal device 120 of the customer to whom the e-mail address of the acquired shopping information is assigned (step S704).

  In step S703, in association with the shopping conditions, for example, information indicating the use date and time, the use store, etc. in the payment using the credit card may be transmitted together with the shopping conditions. Accordingly, the shopping conditions can be notified to the clerk of the store via the terminal device 130 of the store that received the shopping conditions. As a result, the store clerk can recommend a product corresponding to the shopping condition according to the notified shopping condition without making the customer who visits the store feel uncomfortable.

  In step S704, the customer terminal device 120 transmits, for example, a message indicating that there is a payment approval request transmission schedule and information for displaying an operation key for transmitting a reception confirmation response. Thereby, before the customer who visited the store asks for approval of payment, the customer who is the owner of the credit card can be prepared for approval of payment.

  Next, it is determined whether or not the product information transmitted from the terminal device 130 of the store has been received (step S705). In step S705, when the product information transmitted from the terminal device 130 of the store is received (step S705: Yes), the product indicated by the received product information corresponds to the shopping condition in the shopping information acquired in step S702. It is determined whether or not (step S706).

  In step S706, if the product indicated by the product information received in step S705: Yes is a product that satisfies the shopping conditions in the shopping information acquired in step S702 (step S706: Yes), the product related to the product information The payment approval request is generated (step S707). In step S707, information that requests the customer who is the credit card owner to confirm whether or not to approve payment for the product to be settled, and the payment amount of the product to be settled is Generate a settlement approval request that contains. In step S707, in addition to the payment amount, a payment approval request including information that guides the customer who is the owner of the credit card that the product to be paid is a product that meets the shopping conditions. May be generated.

  Next, it is determined whether or not a reception confirmation response to the advance notification transmitted in step S704 has been received (step S708). In step S708, it is determined whether a reception confirmation response to the advance notification transmitted in step S704 has been received before the settlement approval request is generated in step S707.

  In step S708, when the reception confirmation response to the advance notification transmitted in step S704 is received (step S708: Yes), the customer terminal device 120 to which the e-mail address of the shopping information acquired in step S702 is assigned is received. The payment approval request generated in step S707 is transmitted (step S709), and the process waits until an approval result for the payment approval request transmitted in step S709 is received (step S710: No).

  Next, in step S710, when an approval result for the payment approval request transmitted in step S709 is received (step S710: Yes), a payment notice is generated based on the received approval result (step S711). In step S711, for example, a notification for settlement including a message notifying that the settlement of the target product has been approved, an instruction for executing the settlement process in the settlement terminal device connected to the terminal device 130 of the corresponding store, and the like. Is generated.

  After that, the payment notice generated in step S711 is transmitted to the customer terminal device 120 to which the e-mail address of the shopping information acquired in step S702 is assigned (step S712), and the series of processing ends. To do.

  In step S708, if the reception confirmation response to the advance notification transmitted in step S704 has not been received (step S708: No), it is determined whether or not a predetermined time has elapsed since the advance notification was transmitted in step S704 ( Step S713). In step S713, if a predetermined time has not elapsed since the advance notification was transmitted in step S704 (step S713: No), for example, “1 minute”, “3 minutes”, etc., an arbitrarily set time The process returns to step S708 until elapses until the reception confirmation response to the advance notification transmitted in step S704 is received.

  In step S713, if a predetermined time has passed without receiving a reception confirmation response to the advance notification after transmitting the advance notification in step S704 (step S713: Yes), the series of processing ends. In this case, for example, “No response to prior notice” or “Restart from the beginning on the display 226 provided in the computer device that implements the terminal device 130 of the store for the terminal device 130 of the store. A series of processing may be terminated after transmitting display information for displaying an error message such as “.”.

  In step S706, if the product indicated by the product information received in step S705: Yes is not a product that satisfies the shopping conditions in the shopping information acquired in step S702 (step S706: No), it is determined that the product does not correspond to the shopping conditions. The identified item is specified (step S714), and the process proceeds to step S707. In step S714, an item that is determined not to satisfy the shopping condition is determined in the determination in step S706. In this case, in step S707, the information specified in step S714, that is, information that guides the item that does not correspond to the shopping conditions specified by the customer, and information that guides the reason for the failure (excess amount, etc.) is included. Generate a payment approval request.

  In step S705, when the product information transmitted from the terminal device 130 of the store is not received (step S705: No), it is determined whether or not a predetermined time has elapsed since the identification information was received in step S701. (Step S715). In step S715, for example, when the customer visits the store but there is no favorite product, the customer visits the store with an invitation so that it can be considered that no product information has been transmitted (for example, 30 Minutes, 1 hour, etc.) is determined whether or not the identification information has been received in step S701: Yes.

  In step S715, when the predetermined time has not elapsed since the identification information was received in step S701: Yes (step S715: No), the process returns to step S705, and the merchandise information transmitted from the terminal device 130 of the store was received. Determine whether or not. On the other hand, when the predetermined time has passed without receiving the product information transmitted from the terminal device 130 of the store after receiving the identification information in Step S701: Yes (Step S715: Yes), the series of processing is ended. .

(Processing procedure of store terminal device 130)
FIG. 8 is a flowchart showing a processing procedure of the terminal device 130 of the store constituting the shopping support system 100 according to the embodiment of the present invention. In the flowchart of FIG. 8, first, it is determined whether or not the input of identification information has been accepted (step S801), and the process waits until the input of identification information is accepted (step S801: No). In step S801, for example, a store clerk or the like in which the store terminal device 130 is installed operates the terminal device 130 in the store, and thereby the identification printed on the invitation card or the like handed over to the customer in advance. When the input of information is performed, it is determined that the input of identification information has been accepted.

  In step S801, when an input of identification information is accepted (step S801: Yes), it is determined whether an instruction to transmit the identification information accepted is accepted (step S802). In step S802, for example, the store clerk or the like operates the terminal device 130 of the store to input identification information printed on an invitation or the like handed over to the customer in advance, and then a predetermined input. If an operation has been performed, it is determined that an instruction to transmit identification information that has been accepted in step S801 has been accepted.

  In step S802, it waits until it receives the transmission instruction | indication of the identification information which received the input in step S801 (step S802: No), and when the said transmission instruction is received (step S802: Yes), with respect to the shopping assistance apparatus 110, The identification information received in step S801 is transmitted (step S803). In step S803, the identification information of the terminal device 130 of the store that transmitted the identification information is also transmitted.

  Next, according to the identification information transmitted in step S803, it waits until it receives the shopping conditions transmitted from the shopping support apparatus 110 (step S804: No), and when the corresponding shopping conditions are received (step S804: Yes). ), And outputs the received shopping conditions (step S805). In step S805, for example, the shopping condition is output by displaying the character string indicating the shopping condition received in step S804: Yes on the display 226 provided in the computer device that implements the terminal device 130 of the store.

  Next, it is determined whether or not an input of a product code has been accepted (step S806). In step S806, for example, when a customer of the store where the terminal device 130 of the store is installed reads the barcode printed on the tag of the product desired to be purchased, the product code is input. Judge that it was accepted. In step S806, when the input of the product code is not accepted (step S806: No), the process proceeds to step S801.

  In step S806, when an input of a product code is received (step S806: Yes), the process waits until an instruction to transmit product information corresponding to the received product code is received (step S807: No). In step S807, for example, when a predetermined input operation is performed by the store clerk operating the store terminal device 130, the product corresponding to the product code received in step S806: Yes. It is determined that an information transmission instruction has been accepted.

  On the other hand, if it is determined in step S807 that an instruction to transmit product information corresponding to the product code received in step S806: Yes is received (step S807: Yes), the product information corresponding to the product code received in input is displayed. Obtain (step S808). In step S808, for example, as described above, the store terminal device 130 or the store server to which the store terminal device 130 is connected is provided with a database that stores product codes and product information in association with each other. When the store clerk or the like gives a product information transmission instruction by operating the terminal device 130 of the store, the corresponding product information is acquired.

  Then, the product information acquired in step S808 is transmitted to the shopping support apparatus 110 (step S809). In step S809, the identification information of the terminal device 130 of the store that transmitted the product information is also transmitted. Then, it waits until it receives the notice for payment transmitted from the shopping support apparatus 110 according to the product information transmitted in step S808 (step S810: No).

  In step S810, if the payment notification transmitted from the shopping support apparatus 110 is received according to the product information transmitted in step S808 (step S810: Yes), the target product based on the received payment notification It is determined whether or not the payment has been approved (step S811). In step S811, when the settlement of the target product is not approved (step S811: No), the series of processing ends. If the payment for the target product is not approved in step S811, a predetermined process such as displaying a message notifying that the payment for the target product has not been approved is performed, and then the series of processing ends. May be.

  In step S811, when the payment of the target product is approved (step S811: Yes), an instruction to execute the payment processing of the target product is output to the payment terminal device connected to the own device (step S811). S812). And it waits until the payment completion notification which shows that the payment process of the object goods was completed is received from the payment terminal device which output the execution instruction of the payment process in step S812 (step S813: No).

  In step S813, if a payment completion notification indicating that the payment processing for the target product has been completed is received (step S813: Yes), the corresponding is based on the payment completion notification, the product information acquired in step S808, and the like. A receipt relating to the settlement process is issued (step S814), and the series of processes is terminated.

  In the process shown in FIG. 8, the product information corresponding to the product code received in step S806 is acquired, but the present invention is not limited to this. The merchandise information may be, for example, that a store clerk or the like directly inputs the price or feature of the corresponding merchandise by operating the terminal device 130 of the shop.

  As described above, the shopping support apparatus 110 of this embodiment is the shopping support apparatus 110 that can communicate with the customer terminal device 120 and the terminal device 130 of the store, and from the customer terminal device 120, the identification information and When the shopping condition notification including the shopping condition notification is received, the shopping condition included in the shopping condition notification is associated with the identification information included in the received shopping condition notification, stored in the customer information database 300, and identified from the terminal device 130 of the store. When the information is received, referring to the customer information database 300, the shopping information including the shopping conditions, the e-mail address and the credit card number associated with the received identification information is acquired. Then, when the product information related to the product to be settled is received from the terminal device 130 of the store that is the transmission source of the identification information, the product to be settled is the shopping condition based on the received product information and the acquired shopping conditions. If it is determined whether the product falls under the shopping conditions, the payment approval request for the product to be settled is sent to the customer who has been assigned the above-mentioned e-mail address. Based on the approval result for the payment approval request received from the customer's terminal device 120 that is transmitted to the terminal device 120 and is the output destination of the transmitted payment approval request, the terminal device 130 of the store that is the transmission source of the identification information On the other hand, it is characterized in that a settlement notice indicating whether or not settlement of a product to be settled is transmitted.

  According to the shopping support apparatus 110 of the embodiment according to the present invention, the range of products and services that can be enjoyed by using a credit card without a customer who owns the credit card accompanying the site using the credit card. In addition to restricting, it is possible to secure the degree of freedom of selection of products and services to be enjoyed for customers who enjoy products and services by using a credit card.

  Specifically, according to the shopping support apparatus 110 according to the embodiment of the present invention, for example, when a customer who is a credit card owner does not accompany a customer who is different from the customer who is the credit card owner, You can go to the store and select and purchase your favorite products from among the products that meet the shopping conditions specified by the customer who is the credit card owner.

  Thus, according to the shopping support apparatus 110 of the embodiment of the present invention, specifically, for example, the parent who owns the credit card does not accompany the child and does not have the child carry the cash. The child can be made to select and purchase the child's favorite product.

  Thus, according to the shopping support apparatus 110 of the embodiment of the present invention, it is possible to match the sense of achievement of “shopping alone” to the child, making the child confident, Can promote independence. Further, according to the shopping support apparatus 110 of the embodiment according to the present invention, since the parent can specify the condition of the product to be purchased by the child, it is within the range assumed by the parent without excessive interference with the child. Can make you shop and give your parents a sense of security.

  Further, according to the shopping support apparatus 110 of the embodiment according to the present invention, since the user can actually go to the store and shop, the customer who has made the purchase can take home the product and the receipt. Thus, according to the shopping support apparatus 110 of the embodiment of the present invention, it is possible to confirm that the customer actually went to the store for shopping, and the customer is uneasy due to not having a receipt as in the case of online shopping. Can be eliminated.

  Further, according to the shopping support apparatus 110 of the embodiment of the present invention, the customer who actually went to the store and made the purchase can take back the receipt, so that the customer who is the owner of the credit card only has the amount of money. Rather, it is possible to confirm with the receipt what the product actually purchased was. As a result, according to the shopping support apparatus 110 of the embodiment of the present invention, the purchased product is consumed or used immediately by the customer who actually went to the store and shopped, or the owner of the credit card Even if a certain customer cannot be confirmed immediately, the customer who is the owner of the credit card can confirm not only the amount but also the goods actually purchased by the receipt.

  In addition, when the shopping support apparatus 110 according to the embodiment of the present invention determines that the product does not meet the shopping conditions, the shopping support apparatus 110 sends a payment approval request including information on the product to be settled to the acquired e-mail address. Is output to the terminal device 120 of the customer to which is assigned.

  According to the shopping support apparatus 110 of the embodiment according to the present invention, when the product selected by the customer who shop at the store does not meet the shopping conditions designated by the customer who is the credit card owner, The customer who is the owner can be informed of what the selected product is. Thus, according to the shopping support apparatus 110 of the embodiment of the present invention, for example, when a customer who is shopping in a store selects a product that was not assumed until he / she goes to the store, When a better product or a desired product is found after going to the store, the product can be selected and purchased with the permission of the customer who is the credit card owner.

  As a result, according to the shopping support apparatus 110 of the embodiment of the present invention, the customer who is the credit card owner does not accompany the customer and the customer who is the credit card owner redesignates the shopping conditions. Without the permission of the customer who owns the credit card, customers who shop at the store can select and purchase the products they have found after actually going to the store. .

  In addition, when the shopping support apparatus 110 according to the embodiment of the present invention receives the identification information from the terminal device 130 of the store, the acquired e-mail is sent to the advance notification indicating that the payment approval request is scheduled to be transmitted. Approval for payment of the product to be settled when the address is assigned to the customer's terminal device 120 and the receipt confirmation response of the prior notification is received from the customer's terminal device 120 that is the output destination of the prior notification The request is transmitted to the terminal device 120 of the customer to which the acquired e-mail address is assigned.

  The shopping support apparatus 110 according to the embodiment of the present invention transmits a prior notice to the customer's terminal device 120 before outputting a settlement approval request for the product to be settled, and sends a prior confirmation receipt confirmation response. When received, a payment approval request is output. According to the shopping support apparatus 110 according to the embodiment of the present invention, before the settlement process is started, a customer (credit card owner) who is a request destination for the settlement approval receives a settlement approval request. You can get ready.

  Thus, according to the shopping support apparatus 110 of the embodiment according to the present invention, since the customer who is the credit card owner is not accompanied, it is possible to prepare for the settlement process in the store. It can be executed smoothly. Further, according to the shopping support apparatus 110 of the embodiment of the present invention, the customer (parent or the like) who is the owner of the credit card does not accompany the customer (child or the like) who actually visits the store. Time can be used effectively until just before the settlement when the device 120 needs to be operated and immediately after the settlement.

  Further, the shopping support apparatus 110 according to the embodiment of the present invention determines whether or not the settlement of the product to be settled is approved based on the approval result received from the customer terminal device 120, and When it is determined that the payment of the product to be approved is accepted, the terminal device 130 of the store serving as the transmission source of the identification information includes an instruction to execute the payment process in the payment terminal device connected to the terminal device 130 of the store. A feature is that a notice for settlement is transmitted.

  According to the shopping support apparatus 110 according to the embodiment of the present invention, when the settlement of the product to be settled is approved, it is connected to the terminal device 130 of the store without an input operation by a store clerk or the like. In the settlement terminal device, it is possible to execute the settlement process for the product to be settled. Thus, according to the shopping support apparatus 110 of the embodiment according to the present invention, an operation related to an inquiry about the approval of the settlement of the target product can be made to the operator of the store terminal device 130 such as a store clerk. If payment is approved for a product that is subject to payment, the payment can be completed without any payment processing operations, reducing the burden on the operator and making payment processing inadvertently. Can be prevented from being executed.

  Further, the shopping support apparatus 110 according to the embodiment of the present invention transmits the shopping conditions included in the acquired shopping information to the terminal device 130 of the store that is the transmission source of the identification information. It is a feature. According to the shopping support apparatus 110 of the embodiment according to the present invention, the customer's shopping conditions can be communicated to a store clerk or the like. As a result, it is possible to check whether the product selected by the customer who actually visited the store meets the shopping conditions specified by the customer who owns the credit card before performing the operation to approve the target product. It is possible to prevent a store clerk from making a prior decision and making a useless inquiry (approval request).

  As described above, the shopping support device, the shopping support method, and the shopping support program according to the present invention are useful for the shopping support device, the shopping support method, and the shopping support program that support shopping using a credit card for settlement. In particular, when a customer other than the owner of the credit card wants to shop using the credit card, the present invention is suitable for a shopping support device, a shopping support method, and a shopping support program that support the shopping.

DESCRIPTION OF SYMBOLS 100 Shopping support system 110 Shopping support apparatus 120 Customer terminal device 130 Store terminal device 300 Customer information database 401 Condition notification receiving unit 402 Storage unit 403 Database update unit 404 Identification information receiving unit 405 Shopping information acquiring unit 406 Advance notification transmitting unit 407 Reception confirmation response reception unit 408 Shopping condition transmission unit 409 Product information reception unit 410 Product determination unit 411 Approval request transmission unit 412 Approval information reception unit 413 Approval determination unit 414 Payment notification transmission unit

Claims (9)

A shopping support device capable of communicating with a customer terminal device and a store terminal device,
A customer information database that stores the credit card number of the customer, the e-mail address assigned to the terminal device of the customer, and the identification information issued for each customer;
Condition notification receiving means for receiving a shopping condition notification including the identification information and shopping conditions from the terminal device of the customer;
Database update means for associating the shopping conditions included in the shopping condition notification with the identification information included in the shopping condition notification received by the condition notification receiving means and storing it in the customer information database;
Identification information receiving means for receiving the identification information from the terminal device of the store;
Shopping information acquisition means for acquiring shopping information including shopping conditions, an e-mail address and a credit card number associated with the identification information received by the identification information receiving means with reference to the customer information database;
Product information receiving means for receiving product information related to a product to be settled from a terminal device of a store serving as a transmission source of the identification information;
Based on the product information received by the product information receiving unit and the shopping conditions included in the shopping information acquired by the shopping information acquisition unit, it is determined whether or not the product to be settled is a product that meets the shopping conditions. Product judgment means to
When the product determination means determines that the product meets the shopping conditions, a payment approval request for the product to be settled is sent to the customer terminal device to which the e-mail address acquired by the shopping information acquisition means is assigned. An approval request transmitting means for transmitting,
An approval information receiving means for receiving an approval result for the payment approval request from a customer terminal device that is an output destination of the payment approval request transmitted by the approval request transmission means;
Based on the approval result received by the approval information receiving means, a payment indicating whether or not the goods to be settled are settled to the terminal device of the store that is the transmission source of the identification information received by the identification information receiving means A payment notification transmission means for transmitting a notification for payment;
Based on the approval result received by the approval information receiving means, an approval determining means for determining whether or not the payment of the product to be settled is approved;
Equipped with a,
The payment notification transmitting means is connected to the terminal device of the store that is the transmission source of the identification information received by the identification information receiving means when the approval determining means determines that the payment of the commodity to be settled is approved. On the other hand, a shopping support device that transmits a payment notice including an instruction to execute a payment process in a payment terminal device connected to the terminal device of the store . A shopping support device capable of communicating with a customer terminal device and a store terminal device,
A customer information database that stores the credit card number of the customer, the e-mail address assigned to the terminal device of the customer, and the identification information issued for each customer;
Condition notification receiving means for receiving a shopping condition notification including the identification information and shopping conditions from the terminal device of the customer;
Database update means for associating the shopping conditions included in the shopping condition notification with the identification information included in the shopping condition notification received by the condition notification receiving means and storing it in the customer information database;
Identification information receiving means for receiving the identification information from the terminal device of the store;
Shopping information acquisition means for acquiring shopping information including shopping conditions, an e-mail address and a credit card number associated with the identification information received by the identification information receiving means with reference to the customer information database;
A shopping condition for transmitting information that can be displayed on the terminal device of the store, which is the shopping condition included in the shopping information acquired by the shopping information acquisition means, to the terminal device of the store that is the transmission source of the identification information A transmission means;
Product information receiving means for receiving product information related to a product to be settled from a terminal device of a store serving as a transmission source of the identification information;
Based on the product information received by the product information receiving unit and the shopping conditions included in the shopping information acquired by the shopping information acquisition unit, it is determined whether or not the product to be settled is a product that meets the shopping conditions. Product judgment means to
When the product determination means determines that the product meets the shopping conditions, a payment approval request for the product to be settled is sent to the customer terminal device to which the e-mail address acquired by the shopping information acquisition means is assigned. An approval request transmitting means for transmitting,
An approval information receiving means for receiving an approval result for the payment approval request from a customer terminal device that is an output destination of the payment approval request transmitted by the approval request transmission means;
Based on the approval result received by the approval information receiving means, a payment indicating whether or not the goods to be settled are settled to the terminal device of the store that is the transmission source of the identification information received by the identification information receiving means A payment notification transmission means for transmitting a notification for payment;
A shopping support apparatus characterized by comprising:   The shopping support apparatus according to claim 2, wherein the shopping condition transmitted by the shopping condition transmitting unit includes at least one of information related to a product attribute and a product price. The approval request transmitting unit is an electronic device that has acquired the payment approval request including information related to a product to be settled when the shopping information acquisition unit acquires the payment approval request when the product determination unit determines that the product does not meet shopping conditions. The shopping support apparatus according to any one of claims 1 to 3, wherein the shopping support apparatus is transmitted to a terminal device of a customer to which an e-mail address is assigned. When the identification information receiving means receives the identification information, a prior notice indicating that the payment approval request is scheduled to be transmitted is sent to the customer terminal device to which the e-mail address acquired by the shopping information acquisition means is assigned. A prior notice transmission means for transmission;
Reception confirmation response receiving means for receiving a reception confirmation response of the prior notification from the terminal device of the customer that is the output destination of the prior notification transmitted by the prior notification transmission means,
With
The approval request transmission means is assigned with the e-mail address obtained by the shopping information acquisition means for the payment approval request for the product to be settled when the reception confirmation response receiving means receives the reception confirmation response. The shopping support apparatus according to claim 1, wherein the shopping support apparatus is transmitted to a customer terminal device. A shopping support method performed by a shopping support device capable of communicating with a customer terminal device and a store terminal device,
A condition notification receiving step for receiving a shopping condition notification including the identification information and shopping conditions from the terminal device of the customer;
Associating the shopping conditions included in the shopping condition notification with the identification information included in the shopping condition notification received in the condition notification receiving step, and the credit card number of the customer and the email address assigned to the terminal device of the customer; A database update step for storing in the customer information database for storing the identification information issued for each customer in association with each other;
An identification information receiving step for receiving the identification information from the terminal device of the store;
A shopping information acquisition step of acquiring shopping information including shopping conditions, an e-mail address and a credit card number associated with the identification information received in the identification information receiving step with reference to the customer information database;
A product information receiving step of receiving product information related to a product to be settled from a terminal device of a store serving as a transmission source of the identification information;
Based on the product information received in the product information receiving step and the shopping conditions included in the shopping information acquired in the shopping information acquisition step, it is determined whether the product to be settled is a product that meets the shopping conditions Product judgment process to
When it is determined that the product satisfies the shopping conditions in the product determination step, a payment approval request for the product to be settled is sent to the customer terminal device to which the email address acquired in the shopping information acquisition step is assigned. An approval request sending process to send;
An approval information receiving step for receiving an approval result for the payment approval request from the terminal device of the customer as an output destination of the payment approval request transmitted in the approval request transmission step;
Based on the approval result received in the approval information receiving step, the payment indicating the right or wrong of the payment of the product to be settled to the terminal device of the store that is the transmission source of the identification information received in the identification information receiving step A notification sending process for payment to send a notification for
Based on the approval result received in the approval information receiving step, an approval determining step of determining whether or not the payment of the product to be settled has been approved;
Only including,
In the payment notification transmission step, when it is determined in the approval determination step that the payment of the product to be settled is approved, the terminal device of the store that is the transmission source of the identification information received in the identification information reception step On the other hand, a shopping support method characterized by transmitting a payment notification including an instruction to execute a payment process in a payment terminal device connected to the terminal device of the store . A shopping support method performed by a shopping support device capable of communicating with a customer terminal device and a store terminal device,
A condition notification receiving step for receiving a shopping condition notification including the identification information and shopping conditions from the terminal device of the customer;
Associating the shopping conditions included in the shopping condition notification with the identification information included in the shopping condition notification received in the condition notification receiving step, and the credit card number of the customer and the email address assigned to the terminal device of the customer; A database update step for storing in the customer information database for storing the identification information issued for each customer in association with each other;
An identification information receiving step for receiving the identification information from the terminal device of the store;
A shopping information acquisition step of acquiring shopping information including shopping conditions, an e-mail address and a credit card number associated with the identification information received in the identification information receiving step with reference to the customer information database;
Shopping conditions for transmitting information that can be displayed on the terminal device of the store, which is the shopping conditions included in the shopping information acquired in the shopping information acquisition step, to the terminal device of the store that is the transmission source of the identification information Sending process;
A product information receiving step of receiving product information related to a product to be settled from a terminal device of a store serving as a transmission source of the identification information;
Based on the product information received in the product information receiving step and the shopping conditions included in the shopping information acquired in the shopping information acquisition step, it is determined whether the product to be settled is a product that meets the shopping conditions Product judgment process to
When it is determined that the product satisfies the shopping conditions in the product determination step, a payment approval request for the product to be settled is sent to the customer terminal device to which the email address acquired in the shopping information acquisition step is assigned. An approval request sending process to send;
An approval information receiving step for receiving an approval result for the payment approval request from the terminal device of the customer as an output destination of the payment approval request transmitted in the approval request transmission step;
Based on the approval result received in the approval information receiving step, the payment indicating the right or wrong of the payment of the product to be settled to the terminal device of the store that is the transmission source of the identification information received in the identification information receiving step A notification sending process for payment to send a notification for
The shopping support method characterized by including. To shopping support devices that can communicate with customer terminal devices and store terminal devices,
A condition notification receiving step for receiving a shopping condition notification including the identification information and shopping conditions from the terminal device of the customer;
Associating the shopping conditions included in the shopping condition notification with the identification information included in the shopping condition notification received in the condition notification receiving step, and the credit card number of the customer and the email address assigned to the terminal device of the customer; A database update step for storing in the customer information database for storing the identification information issued for each customer in association with each other;
An identification information receiving step for receiving the identification information from the terminal device of the store;
A shopping information acquisition step of acquiring shopping information including shopping conditions, an e-mail address and a credit card number associated with the identification information received in the identification information receiving step with reference to the customer information database;
A product information receiving step of receiving product information related to a product to be settled from a terminal device of a store serving as a transmission source of the identification information;
Based on the product information received in the product information receiving step and the shopping conditions included in the shopping information acquired in the shopping information acquisition step, it is determined whether the product to be settled is a product that meets the shopping conditions Product judgment process to
When it is determined that the product satisfies the shopping conditions in the product determination step, a payment approval request for the product to be settled is sent to the customer terminal device to which the email address acquired in the shopping information acquisition step is assigned. An approval request sending process to send;
An approval information receiving step for receiving an approval result for the payment approval request from the terminal device of the customer as an output destination of the payment approval request transmitted in the approval request transmission step;
Based on the approval result received in the approval information receiving step, the payment indicating the right or wrong of the payment of the product to be settled to the terminal device of the store that is the transmission source of the identification information received in the identification information receiving step A notification sending process for payment to send a notification for
Based on the approval result received in the approval information receiving step, an approval determining step of determining whether or not the payment of the product to be settled has been approved;
Was executed,
In the payment notification transmission step, when it is determined in the approval determination step that the payment of the product to be settled is approved, the terminal device of the store that is the transmission source of the identification information received in the identification information reception step On the other hand, a shopping support program characterized by transmitting a payment notification including an instruction to execute a payment process in a payment terminal device connected to the terminal device of the store . To shopping support devices that can communicate with customer terminal devices and store terminal devices,
A condition notification receiving step for receiving a shopping condition notification including the identification information and shopping conditions from the terminal device of the customer;
Associating the shopping conditions included in the shopping condition notification with the identification information included in the shopping condition notification received in the condition notification receiving step, and the credit card number of the customer and the email address assigned to the terminal device of the customer; A database update step for storing in the customer information database for storing the identification information issued for each customer in association with each other;
An identification information receiving step for receiving the identification information from the terminal device of the store;
With reference to the customer information database, the shopping conditions associated with the identification information received in the identification information receiving step, the e-mail address , the credit card number and the use date and time in the payment using the credit card related to the credit card number, A shopping information acquisition process for acquiring shopping information including a usage history indicating a usage place ;
Shopping conditions for transmitting information that can be displayed on the terminal device of the store, which is the shopping conditions included in the shopping information acquired in the shopping information acquisition step, to the terminal device of the store that is the transmission source of the identification information Sending process;
A product information receiving step of receiving product information related to a product to be settled from a terminal device of a store serving as a transmission source of the identification information;
Based on the product information received in the product information receiving step and the shopping conditions included in the shopping information acquired in the shopping information acquisition step, it is determined whether the product to be settled is a product that meets the shopping conditions Product judgment process to
When it is determined that the product satisfies the shopping conditions in the product determination step, a payment approval request for the product to be settled is sent to the customer terminal device to which the email address acquired in the shopping information acquisition step is assigned. An approval request sending process to send;
An approval information receiving step for receiving an approval result for the payment approval request from the terminal device of the customer as an output destination of the payment approval request transmitted in the approval request transmission step;
Based on the approval result received in the approval information receiving step, the payment indicating the right or wrong of the payment of the product to be settled to the terminal device of the store that is the transmission source of the identification information received in the identification information receiving step A notification sending process for payment to send a notification for
A shopping support program characterized by running

Images