JP5881756B2 - Information providing apparatus, information providing system, information providing program, and information providing method - Google Patents

Description

  The present invention relates to an information providing apparatus, an information providing system, an information providing program, and an information providing method.

  In recent years, various online services have been provided with the spread of communication networks such as the Internet. In such an online service, the user may be requested to input user attribute information (for example, personal information such as name and age) in an input form.

  Since the work of inputting attribute information to the input form is complicated, many users give up the input work. Therefore, a technique is proposed in which an input form transmitted from the server device is analyzed to determine an attribute type to be input to each input item, and the user attribute information is added to the input form and transmitted to the user terminal device. (For example, see Patent Documents 1 and 2).

JP 2002-245395 A JP-A-2005-275488

  In the technologies described in Patent Documents 1 and 2, when transmission of an input form is requested from the terminal device, the input form transmitted from the server device is acquired and analyzed, so that each request from the terminal device is obtained. Analysis load is applied.

  The present application has been made in view of the above, and an object thereof is to provide an information providing apparatus, an information providing system, an information providing program, and an information providing method capable of appropriately performing input assistance to an input form. .

  An information providing apparatus according to the present application includes a user information storage unit, an input form storage unit, a correspondence information storage unit, an input form extraction unit, an attribute type extraction unit, an attribute information extraction unit, an input form transmission unit, Is provided. The user information storage unit stores user attribute information. The input form storage unit stores input form information for each online service. The correspondence information storage unit stores, for each input form, the attribute type of the input item of the input form and the type of the attribute information stored in the user information storage unit in association with each other. When there is an input form transmission request from the terminal device, the input form extraction unit extracts information on the input form corresponding to the transmission request from the input form storage unit. The attribute type extraction unit extracts information on the type of the attribute information associated with the attribute type of the input item of the input form corresponding to the transmission request from the correspondence information storage unit. The attribute information extraction unit extracts attribute information of the user of the terminal device from the user information storage unit based on the attribute information type information extracted by the attribute type extraction unit. The input form transmission unit adds the attribute information extracted by the attribute information extraction unit to the information of the input form extracted by the input form extraction unit, and transmits the information to the terminal device.

  According to one aspect of the embodiment, it is possible to provide an information providing apparatus, an information providing system, an information providing program, and an information providing method that can appropriately perform input assistance to an input form.

FIG. 1A is a diagram illustrating a configuration of an information providing system according to an embodiment. FIG. 1B is a diagram illustrating an example of information provision processing performed by the information provision system. FIG. 2 is a diagram illustrating a configuration example of the information providing apparatus according to the embodiment. FIG. 3 is a diagram illustrating an example of the user information table. FIG. 4 is a diagram illustrating an example of the input form table. FIG. 5 is a diagram illustrating an example of the attribute correspondence information table. FIG. 6 is a diagram illustrating an example of the attribute association rule table. FIG. 7 is a diagram illustrating an example of an input form screen. FIG. 8 is a diagram illustrating an example of input form information to which attribute information is added. FIG. 9 is a diagram illustrating an example of API information. FIG. 10 is a diagram illustrating a configuration example of the service providing apparatus according to the embodiment. FIG. 11 is a diagram illustrating an example of the cooperation information table. FIG. 12 is a diagram for explaining an information processing flow by the information providing apparatus. FIG. 13 is a sequence diagram showing the flow of membership card issue processing by the information providing system. FIG. 14 is a hardware configuration diagram illustrating an example of a computer that realizes a function of a terminal device, a function of an information providing device, or a function of a service providing device.

  Hereinafter, embodiments of an information providing apparatus, an information providing system, an information providing program, and an information providing method according to the present application will be described in detail with reference to the drawings. In addition, the information providing apparatus, the information providing system, the information providing program, and the information providing method according to the present application are not limited by this embodiment.

[1. Information provision system]
First, the information provision process according to the embodiment will be described. FIG. 1A is a diagram illustrating a configuration of an information providing system according to an embodiment.

As shown in FIG. 1A, the information providing system 1 includes terminal devices 2 ₁ to 2 _n (hereinafter sometimes collectively referred to as terminal devices 2), an information providing device 3, and service providing devices 4 ₁ to 4 _n ( Hereinafter, the service providing apparatus 4 may be collectively referred to).

The information providing device 3, the terminal devices 2 ₁ to 2 _n and the service providing devices 4 ₁ to 4 _n can communicate with each other via the communication network 5. The communication network 5 is, for example, an IP (Internet Protocol) network such as the Internet.

  The terminal device 2 is an information communication device such as a PC (Personal Computer), a tablet terminal, or a smartphone. The terminal device 2 includes a communication unit 6, a control unit 7, a display unit 8, and an operation unit 9. The control unit 7 of the terminal device 2 transmits and receives information between the information providing device 3 and the service providing device 4 via the communication unit 6, and displays information received from the information providing device 3 and the service providing device 4. 8 is displayed.

  The information providing apparatus 3 and the service providing apparatus 4 provide online services on the communication network 5 and store attribute information of users who use such services. Examples of online services provided by the information providing apparatus 3 include services such as online shopping, e-mail, and net auction.

  For example, when using the service, the information providing apparatus 3 and the service providing apparatus 4 provide an input form for inputting attribute information (for example, the user's name, age, address, etc.) of the user who uses the service. Transmit to device 2.

  A user of the terminal device 2 (hereinafter sometimes referred to as a “terminal user”) inputs the attribute information of the terminal user into an input form provided from the information providing device 3 or the service providing device 4 to the terminal device 2. As a result, the attribute information of the terminal user is transmitted from the terminal device 2 to the information providing device 3 or the service providing device 4. Thereby, the user of the terminal device 2 can use, for example, a service provided from the information providing device 3 or the service providing device 4.

  The information providing device 3 can provide the terminal device 2 with the service input form provided by the service providing device 4 in addition to the service input form provided by the information providing device 3. As a result, the information providing apparatus 3 can actively prompt the user of the service provided by the information providing apparatus 3 to use the service of the service providing apparatus 4.

As illustrated in FIG. 1A, the information providing device 3 includes a communication unit 10, a storage unit 11, and a control unit 12. The control unit 12 transmits and receives information to and from the terminal device 2 and the service providing device 4 via the communication unit 10.

  The storage unit 11 stores information for identifying a user of a service provided by the information providing apparatus 3 (including user authentication information) and attribute information of the user in association with each other, and further inputs each online service. Store form information.

  The storage unit 11 stores the attribute type of the input item of the input form and the type of the attribute information of the user in association with each input form. For example, the attribute type “name” of the input item and the attribute information type “name” are associated with each other and stored in the storage unit 11.

  FIG. 1B is a diagram illustrating an example of information providing processing performed by the information providing system 1. As shown in FIG. 1B, the control unit 12 of the information providing apparatus 3 performs an authentication process for the terminal apparatus 2 (step S1). In such an authentication process, the control unit 12 requests the terminal device 2 to transmit terminal user authentication information, and the storage unit 11 includes the terminal user authentication information transmitted from the terminal device 2. The terminal user authentication information is determined to be correct.

  Thereafter, when there is an input form transmission request from the terminal device 2 (step S2), the control unit 12 extracts information on the input form corresponding to the transmission request from the storage unit 11 (step S3). In addition, the control unit 12 extracts information on the type of attribute information associated with the attribute type of the input item of the extracted input form from the storage unit 11 (step S4).

  The control unit 12 extracts terminal user attribute information corresponding to the extracted attribute information type information from the storage unit 11 (step S5), and extracts the extracted attribute information from the storage unit 11 as input form information. It adds and transmits to the terminal device 2 (step S6). The user of the terminal device 2 confirms the attribute information added to the input form information, and transmits the attribute information to the service providing device 4 (step S7). Thereby, the service providing apparatus 4 can acquire the attribute information of the terminal user according to the input form provided from the information providing apparatus 3 to the terminal apparatus 2.

  As described above, the information providing apparatus 3 stores the attribute type of the input item of the input form and the type of the attribute information of the user in association with each other in the storage unit 11 in advance. For this reason, compared with the case where an input form is analyzed each time, the input assistance to an input form can be performed rapidly and appropriately. As will be described later, the information providing apparatus 3 can dynamically add the attribute type of the input item of the input form and the type of attribute information stored in the storage unit 11 to the storage unit 11.

  Hereinafter, configuration examples and processing examples of the information providing apparatus 3 and the service providing apparatus 4 will be specifically described.

[2. Information providing device 3]
FIG. 2 is a diagram illustrating a configuration example of the information providing apparatus 3 according to the embodiment. As illustrated in FIG. 2, the information providing device 3 includes a communication unit 10, a storage unit 11, and a control unit 12.

  The communication unit 10 is a communication interface for performing communication between a device connected to the communication network 5 and the control unit 12, and performs communication using a protocol such as TCP / IP or UDP, for example. The control unit 12 performs communication with a device connected to the communication network 5 via the communication unit 10.

  The storage unit 11 includes a user information storage unit 21, an input form storage unit 22, and a correspondence information storage unit 23. The storage unit 11 is a storage device such as a hard disk, a RAM (Random Access Memory), a semiconductor memory such as a flash memory, a hard disk, or an optical disk.

  The control unit 12 is realized by an integrated circuit such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA). The control unit 12 is described later by executing a program stored in the storage unit 11 by using an internal RAM (not shown) as a work area, for example, by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. Implement or execute information processing functions and actions.

  Specifically, the control unit 12 executes an information providing program stored in the storage unit 11, thereby executing an account processing unit 31, a service providing unit 32, an input form request receiving unit 33, an input form extracting unit 34, an attribute It functions as a type extraction unit 35, an attribute information extraction unit 36, an input form transmission unit 37, an input form acquisition unit 38, an attribute type determination unit 39, and a corresponding type determination unit 40. In addition, the structure of the control part 12 is not restricted to this structure, Other structures may be sufficient if it is the structure which performs the information processing mentioned later.

[2.1. Account processing unit 31]
The account processing unit 31 receives a user registration request transmitted from the terminal device 2 and sets information included in the user registration request in the user information table.

  The user registration request includes, for example, attribute information such as the name, age, sex, and address of the terminal user. For example, when using an online service provided by the information providing device 3, the terminal user performs user registration in the information providing device 3 using the terminal device 2.

  FIG. 3 is a diagram illustrating an example of a user information table stored in the user information storage unit 21. As shown in FIG. 3, in the user information table, information on “password”, “attribute type”, “attribute information”, “classification”, and “cooperation identification information” is associated with each “user ID”. Information.

  “User ID” is a unique ID assigned to each terminal user. “Password” is authentication information and is assigned by the terminal user or the account processing unit 31. The user ID may be individual identification information (individual identification number) of the terminal device 2. “User ID” and “Password” are online service accounts provided by the information providing apparatus 3.

  “Attribute information” is information indicating a user attribute of the terminal device 2, and “attribute type” and “classification” information are associated with each attribute information. “Attribute type” is information indicating the type of attribute information. In the example shown in FIG. 3, “first name”, “last name”, “address”, “e-mail”, “e-mail”, “ Attribute name information such as Tel is set. In addition, information such as “name”, “address”, “mail”, and “phone” is set as “classification”.

  The “cooperation identification information” is information for coordinating information with the service providing apparatus 4 that provides a member card registration cooperation service in the card issuing service.

  Note that in the user information table, information indicating the terminal user's occupation, family structure, annual income, educational background, values, lifestyle, personality, preferences, and the like can be used as attribute information. Further, values, lifestyles, personalities, preferences, and the like of the terminal user can be set by the service providing unit 32 based on a history of using the online service provided by the information providing device 3 by the terminal user. .

  Further, the account processing unit 31 receives terminal user authentication information transmitted from the terminal device 2 and performs terminal user authentication processing based on the terminal user authentication information included in the authentication request. The terminal user authentication information is a user ID and password, but may be information such as an HTTP (HyperText Transfer Protocol) cookie or individual identification information (individual identification number) of the terminal device 2, for example. It may be authentication information.

  For example, if the authentication information of the terminal user included in the authentication request matches the information set in the user information table, the account processing unit 31 determines that the terminal user has been authenticated, and the terminal device 2 Send an access permission response to. Thereby, for example, the terminal device 2 is in a state where it can receive service provision and information provision by the information provision device 3 until the session with the information provision device 3 is released.

[2.2. Service providing unit 32]
The service providing unit 32 provides an online service requested from the authenticated terminal device 2. Examples of the online service provided by the service providing unit 32 include a card issuing service, an online shopping service, an email service, and an online auction service.

  As a card issuing service, for example, when a card issuing request is received from the terminal device 2 by the input form request receiving unit 33, the service providing unit 32 generates cooperation identification information according to a predetermined rule so that there is no duplication. The service providing unit 32 associates the cooperation identification information included in the input form information with the user ID of the user of the terminal device 2 that is the transmission destination of the input form information (see FIG. 3). Set to.

  Thereafter, when receiving the card issue cooperation response from the terminal device 2, the service providing unit 32 validates the cooperation identification information in the user information table and transmits the member card information to the terminal device 2. As a result, the user of the terminal device 2 is registered in the information providing device 3 or the service providing device 4 as a member who uses the service provided by the service providing device 4 or a store or facility corresponding to the service providing device 4. The service providing unit 32 can also select cooperation identification information to be included in the input form information from the cooperation identification information prepared in advance.

[2.3. Input form request reception unit 33]
The input form request receiving unit 33 receives an input form request from the terminal device 2. The input form request includes information specifying the input form. The information specifying the input form is, for example, a URL (Uniform Resource Locator), but may be information other than the URL as long as the input form can be specified. The input form request accepting unit 33 can also accept an input form request from an unauthenticated terminal device 2.

[2.4. Input form extraction unit 34]
The input form extraction unit 34 executes an input form extraction process for extracting information on the input form corresponding to the input form request received by the input form request reception unit 33 from the input form table.

  In the input form storage unit 22, input form information and URL information are stored in association with each other for each online service provided by each service providing device 4. FIG. 4 is a diagram illustrating an example of the input form table stored in the input form storage unit 22.

  As shown in FIG. 4, the input form table is information in which “URL-ID”, “URL”, and “input form” are associated with each other. “URL-ID” is a unique ID assigned to URL information.

  The input form extraction unit 34 extracts the input form information corresponding to the URL information included in the input form request from the input form table. For example, when the URL included in the input form request is “http; // service.com/service1”, the input form extraction unit 34 extracts information of “inputform1.html” from the input form table as the input form information. .

[2.5. Attribute type extraction unit 35]
The attribute type extraction unit 35 executes an attribute type extraction process for extracting information on the type of attribute information associated with the attribute type of the input item of the input form corresponding to the transmission request of the terminal device 2 from the attribute correspondence information table. .

  FIG. 5 is a diagram illustrating an example of the attribute correspondence information table stored in the correspondence information storage unit 23. The attribute correspondence information table shown in FIG. 5 is information in which “service URL”, “rule ID”, and “URL-ID” information are associated with each other.

  “Service URL” is the URL of the input form of the online service provided by the service providing apparatus 4. “Rule ID” is identification information of an attribute association rule. “URL-ID” is the same information as “URL-ID” in the input form table shown in FIG.

  The attribute type extraction unit 35 extracts the “rule ID” corresponding to the URL of the input form specified by the transmission request of the terminal device 2 from the attribute correspondence information table. The attribute type extraction unit 35 can extract the “rule ID” based on, for example, “URL-ID” or “service URL”.

  FIG. 6 is a diagram illustrating an example of the attribute association rule table stored in the correspondence information storage unit 23. As shown in FIG. 6, the attribute association rule table is information in which “rule ID”, “request attribute type”, and “management attribute type” information are associated with each other.

  The “rule ID” is the same information as the “rule ID” in the attribute correspondence information table shown in FIG. The “request attribute type” is information indicating the attribute type of the input item, which is information requested to be input in the input form. “Management attribute type” is information of “attribute type” stored in the user information storage unit 21.

  When the attribute correspondence information table is in the state shown in FIG. 5 and the rule ID corresponding to the URL of the input form specified in the transmission request of the terminal device 2 is “R001”, the attribute type extraction unit 35 sets the rule ID “ Information of “request attribute type” and “management attribute type” associated with “R001” is extracted from the attribute association rule table.

  The rule ID “R001” indicates that the request attribute type “addr1” can be expressed in a format converted from full-width attribute information of the management attribute type “address”, and the request attribute type “mailAddr” is the management attribute type “e-mail”. It can be expressed by the attribute information. In addition, the request attribute type “fullName” can be expressed in a format in which the attribute information of the management attribute type “lastName”, the empty character (space), and the attribute information of the management attribute type “firstName” are concatenated.

  In addition, the request attribute type “prefecture” can be expressed in a format in which the prefecture name is extracted from the attribute information of the management attribute type “address”. Pref (*) is a function that extracts the prefecture name from the character string. In this way, in the attribute association rule table, the request attribute type and the management attribute type can be associated with each other by a logical expression or a function related to character string operations.

[2.6. Attribute information extraction unit 36]
The attribute information extraction unit 36 executes an attribute information extraction process for extracting terminal user attribute information from the user information table based on the attribute information type information extracted by the attribute type extraction unit 35.

  For example, it is assumed that the attribute type extraction unit 35 extracts information on “request attribute type” and “management attribute type” associated with the rule ID “R001” from the attribute association rule table. Further, it is assumed that the user information table is in the state shown in FIG. 3, and the user ID of the terminal user who made the transmission request is “U001”.

  In this case, the attribute information extraction unit 36 extracts “Taro”, “Yamada”, and “taro@example.com” associated with the attribute types “firstName”, “lastName”, and “e-mail” from the user information table. ”Is extracted, and“ Tokyo ”is extracted from“ Minato-ku ... Tokyo ”associated with the attribute type“ Address ”.

[2.7. Input form sending unit 37]
The input form transmission unit 37 executes an input form transmission process in which the attribute information extracted by the attribute information extraction unit 36 is added to the information of the input form extracted by the input form extraction unit 34 and transmitted to the terminal device 2. The input form transmission unit 37 adds the attribute information to the information on the input form so that the corresponding attribute information is input in the input item field of the input form.

  FIG. 7 is a diagram illustrating an example of an input form screen displayed on the terminal device 2 based on information on the input form to which the attribute information is added by the input form transmitting unit 37. The input form screen 45 illustrated in FIG. 7 is an example of the input form screen when the rule ID is “R001” and the user ID is “U001”.

  As shown in FIG. 7, in the input form screen 45, “Taro Yamada” information is displayed in the “name” input item field 46, and “taro@example.com” information is displayed in the “mail” input item field 47. An input form with the information “Tokyo” added to the input field 48 of “prefecture” is displayed. Note that the attribute information is set to be changeable in the input item fields 46 to 48 of the input form screen 45. The input form screen 45 also displays a send button 49 for requesting input form transmission.

  The input form screen 45 shown in FIG. 7 is displayed based on the information of the input form including the description shown in FIG. FIG. 8 is a diagram illustrating an example of input form information to which attribute information is added.

  In addition, the input form transmission unit 37 transmits information on the input form including the cooperation identification information when transmitting information on the input form of the service providing apparatus 4 that provides the member card registration cooperation service.

  Further, the input form transmission unit 37 transmits information on an input form to which attribute information is not added in response to an input form request from the terminal device 2 that is not authenticated. Further, the attribute type extraction process by the attribute type extraction unit 35 and the attribute information extraction process by the attribute information extraction unit 36 are not performed on the input form request from the terminal device 2 that is not authenticated.

[2.8. Input form acquisition unit 38]
The input form acquisition unit 38 executes an input form acquisition process for acquiring input form information from the service providing apparatus 4.

  For example, the input form acquisition unit 38 acquires interface information from the service providing apparatus 4 as input form information. Such an interface is, for example, an API (Application Programming Interface), and the input form acquisition unit 38 acquires API information from, for example, the service providing apparatus 4.

  FIG. 9 is an example of API information acquired from the service providing apparatus 4. The API information shown in FIG. 9 includes information indicating a communication protocol, information indicating an access method, information indicating a port number, information on an attribute list, and the like. The information indicating the communication protocol is, for example, “HTTP” or “SOAP over HTTP”. The information indicating the access method is, for example, “POST” if the communication protocol is HTTP.

  If the API information cannot be acquired from the service providing device 4, for example, the input form acquiring unit 38 accesses the service providing device 4 to request the input form and acquires the html file of the input form from the service providing device 4. can do.

[2.9. Attribute type determination unit 39]
The attribute type determination unit 39 executes attribute type determination processing for determining the attribute type of the input item of the input form based on the input form information acquired by the input form acquisition unit 38.

  For example, when the information acquired by the input form acquisition unit 38 is API information shown in FIG. 9, the attribute type determination unit 39 indicates that the attribute type of the input item of the input form is “addr1”, “mailAddr”, “ Determine "fullname" and "prefecture". FIG. 9 is a diagram illustrating an example of API information.

  In addition, when the information acquired by the input form acquisition unit 38 is an html file of the input form, the attribute type determination unit 39 determines the attribute type described in the html file of the input form as the attribute type of the input item. .

[2.10. Corresponding type determination unit 40]
The correspondence type determination unit 40 determines the type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 based on a predetermined determination criterion, and associates the attribute type of the input item with the type of attribute information. The correspondence type determination process set in the attribute association rule table is executed. Further, the correspondence type determination unit 40 newly assigns a rule ID to the information newly set in the attribute association rule table, and sets the new rule ID in the attribute correspondence table in association with the service URL.

  The correspondence type determination unit 40 can determine the type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 based on, for example, attribute dictionary information indicating a correspondence relationship between attribute types. The attribute dictionary information is stored in the correspondence information storage unit 23, for example.

  Also, the correspondence type determination unit 40 extracts “attribute type” or “classification” having the same character string, similar character string, or related character string as the attribute type determined by the attribute type determination unit 39 from the user information table. By doing so, the type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 can be determined.

  In addition, the correspondence type determination unit 40 records the correction history of one or more terminal users with respect to the attribute information added to the input form information transmitted by the input form transmission unit 37 from the terminal device 2 or the service providing device 4. The type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 can be determined by acquiring and analyzing the history.

  In addition, the correspondence type determination unit 40 receives, from the terminal device 2 or the service providing device 4, the history of attribute information input by one or more terminal users with respect to the input items of the input form transmitted by the input form transmission unit 37. The type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 can be determined by acquiring and analyzing the history.

  Based on the attribute information corrected or input by the terminal user, the correspondence type determination unit 40, for example, determines the type of attribute information that is frequently corrected or input by the terminal user for each input item of the input form. It can be determined as the type of attribute information corresponding to the attribute type of each input item.

  The correspondence type determination unit 40 also associates the attribute type of the input item of the input form with the type of the attribute information based on the input by the administrator of the information providing device 3 or the terminal user (hereinafter, the correspondence type). May be described as information) in the attribute association rule table. For example, the correspondence type determination unit 40 is a terminal device that is associated with association information input by an administrator of the information providing device 3 to an input unit (not shown) of the information providing device 3 or an operation on the operation unit 9 of the terminal device 2. 2 is set in the attribute association rule table. The correspondence type determination unit 40 can update the attribute dictionary information described above based on the association information input by the administrator of the information providing apparatus 3 or the terminal user.

  As described above, the correspondence type determination unit 40 is based on the determination of the type of attribute information corresponding to the attribute type of each input item of the input form, or the input of the correspondence information by the administrator of the information providing apparatus 3 or the terminal user. Thus, association information is set in the attribute association rule table. Therefore, highly accurate association information can be stored in the association information storage unit 23, and input assistance to the input form can be appropriately performed.

  The correspondence type determination unit 40 determines the type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 based on the association information for each input item set in the attribute association rule table. Thus, it is possible to determine the association information with high accuracy.

[3. Service providing device 4]
FIG. 10 is a diagram illustrating a configuration example of the service providing apparatus 4 according to the embodiment. As illustrated in FIG. 10, the service providing apparatus 4 includes a communication unit 50, a storage unit 51, and a control unit 52.

  The communication unit 50 is a communication interface for performing communication between a device connected to the communication network 5 and the control unit 52, and performs communication using a protocol such as TCP / IP or UDP, for example. The control unit 52 performs communication with a device connected to the communication network 5 via the communication unit 50.

  The storage unit 51 includes a cooperation information storage unit 60. The storage unit 51 is, for example, a storage device such as a hard disk, a RAM, a semiconductor memory such as a flash memory, a hard disk, or an optical disk. The control unit 52 is realized by an integrated circuit such as an ASIC or FPGA, for example. In addition, the control unit 52 realizes or executes information processing functions and operations described later by executing a program stored in the storage unit 51 by using an internal RAM (not shown) as a work area by a CPU, an MPU, or the like, for example. To do.

  Specifically, the control unit 52 functions as the request receiving unit 61 and the service providing unit 62 by executing a service providing program stored in the storage unit 51. Note that the configuration of the control unit 52 is not limited to this configuration, and may be another configuration as long as the configuration performs information processing to be described later.

  The request receiving unit 61 receives a card issue cooperation request transmitted from the terminal device 2. The card issue cooperation request includes attribute information and cooperation identification information acquired from the information providing apparatus 3 by the terminal device 2. The request reception unit 61 sets attribute information and cooperation identification information included in the card issue cooperation request transmitted from the terminal device 2 in the cooperation information table, and transmits a card issue cooperation response to the terminal device 2. The request receiving unit 61 can also include the identification information of the service providing apparatus 4 or the identification information of the store or facility corresponding to the service providing apparatus 4 in the card issue cooperation response.

  FIG. 11 is a diagram illustrating an example of a cooperation information table stored in the cooperation information storage unit 60. As shown in FIG. 11, the cooperation information table is information in which attribute information such as the name, address, and telephone number of the terminal user is associated with the cooperation identification information.

  The service providing unit 62 provides an online service in response to a request from the terminal device 2. The online service provided by the service providing unit 62 is, for example, a member card registration cooperation service, but services such as online shopping and online banking can also be provided.

  For example, in the member card registration cooperation service, the service providing unit 62 requests the attribute information corresponding to the cooperation identification information from the information providing apparatus 3 and acquires the attribute information corresponding to the cooperation identification information from the information providing apparatus 3. Information set in the linkage information table can be updated or deleted.

  For example, when the attribute information corresponding to the cooperation identification information is deleted in the information providing apparatus 3, the service providing unit 62 can delete the corresponding attribute information and the cooperation identification information from the cooperation information table. Further, when the attribute information corresponding to the cooperation identification information is changed in the information providing apparatus 3, the service providing unit 62 can change the corresponding attribute information in the cooperation information table.

[4. Processing of information providing system 1]
Next, a procedure of information processing by the information providing system 1 according to the embodiment will be described. FIG. 12 is a diagram for explaining an information processing flow by the information providing apparatus 3.

  As illustrated in FIG. 12, the control unit 12 of the information providing device 3 determines whether a user registration request is received from the terminal device 2 (Step S <b> 20). When it determines with having received the user registration request | requirement (step S20; Yes), the control part 12 updates a user information table by setting the information contained in a user registration request | requirement to a user information table (step). S21).

  When the process of step S21 is completed, or when it is determined that a user registration request has not been received (step S20; No), the control unit 12 determines whether an authentication request has been received (step S22). When it determines with having received the authentication request (step S22; Yes), the control part 12 performs an authentication process (step S23).

  When the process of step S23 is completed or when it is determined that an authentication request has not been received (step S22; No), the control unit 12 determines whether an input form request has been received from the terminal device 2 (step S22). S24).

  If it is determined that an input form request has been received from the terminal device 2 (step S24; Yes), the control unit 12 performs input form transmission processing (step S25). In this process, the input form extraction process by the input form extraction unit 34, the attribute type extraction process by the attribute type extraction unit 35, the attribute information extraction process by the attribute information extraction unit 36, and the input form transmission process by the input form transmission unit 37 Is done.

  When the process of step S25 is completed, or when it is determined that the input form request has not been received (step S24; No), the control unit 12 is, for example, the information provision manager to the operation unit of the information provision device 3 It is determined whether or not an input form acquisition instruction has been accepted by the operation (step S26).

  If it is determined that an input form acquisition instruction has been received (step S26; Yes), the control unit 12 performs an input form acquisition process (step S27). In this process, an input form acquisition process by the input form acquisition unit 38, an attribute type determination process by the attribute type determination unit 39, and a corresponding type determination process by the corresponding type determination unit 40 are performed.

  When the process of step S27 is completed or when it is determined that an input form acquisition instruction has not been received (step S26; No), the control unit 12 has received a service provision request from the terminal device 2 or the service provision device 4 It is determined whether or not (step S28). When it determines with having received the service provision request | requirement (step S28; Yes), the control part 12 performs the service (for example, information provision and information processing) according to a service provision request | requirement (step S29).

  When the process of step S29 ends, or when it is determined that the service provision request has not been received (step S28; No), the control unit 12 ends the process.

[5. Example of membership card issuance processing by information providing system 1]
Next, as an example of processing using the information providing system 1, membership card issuing processing by the information providing system 1 will be described. FIG. 13 is a sequence diagram showing the flow of membership card issuance processing by the information providing system 1.

  As shown in FIG. 13, an authentication process is performed between the control unit 7 of the terminal device 2 and the control unit 12 of the information providing device 3 (step S40). In this process, when the terminal user inputs the user ID and password from the operation unit 9 of the terminal device 2, the control unit 7 of the terminal device 2 authenticates the user ID and password via the communication unit 6. The request is transmitted to the information providing device 3. The control unit 12 of the information providing apparatus 3 accepts the authentication request when the user ID and password included in the authentication request are included in the user information storage unit 21.

  After the authentication process is completed, when the terminal user operates the operation unit 9 of the terminal device 2 and operates a member card issuance button (not shown) displayed on the display unit 8, a card issuance request is issued from the control unit 7. Is transmitted to the information providing apparatus 3 via the communication unit 6 (step S41). Note that a membership card issuance application program is installed in a storage unit (not shown) of the terminal device 2. The control unit 7 of the terminal device 2 performs the following processing including displaying the member card issue button on the display unit 8 by executing the program.

  When receiving the card issue request from the terminal device 2 as an input form transmission request, the input form request receiving unit 33 of the information providing apparatus 3 executes a card issue service process (step S43). In the card issuing service process, the service providing unit 32 generates cooperation identification information, and associates the cooperation identification information with the user ID of the user of the terminal device 2 that is the transmission destination of the card issuance request. Set in the information table. The control unit 12 performs input form extraction processing, attribute type extraction processing, and attribute information extraction processing.

  The input form transmission unit 37 of the information providing device 3 transmits information on the card issue request cooperation form to the terminal device 2 (step S44). The information on the card issuance request cooperation form is added with attribute information of the terminal user and includes cooperation identification information.

  When the control unit 7 of the terminal device 2 receives the information on the card issuance request cooperation form, the control unit 7 of the card issuance request cooperation form in a state where the attribute information of the terminal user is input in the input item fields 46 to 48 (see FIG. 7). A screen is displayed on the display part 8 (step S45). The terminal user can operate the operation unit 9 as necessary to correct the attribute information input in the input item fields 46 to 48 of the card issue request cooperation form.

  When the transmission button 49 (see FIG. 7) is selected by the operation of the operation unit 9, the control unit 7 transmits a card issue cooperation request (step S46). The card issue cooperation request includes the attribute information input in the input item fields 46 to 48 and the cooperation identification information included in the information on the card issue request cooperation form.

  When receiving the card issue cooperation request from the terminal device 2, the request receiving unit 61 of the service providing apparatus 4 performs the registration cooperation service process (step S47). In the registration cooperation service process, the request reception unit 61 sets the attribute information and the cooperation identification information included in the card issue cooperation request transmitted from the terminal device 2 in the cooperation information table (see FIG. 11).

  Next, the request reception unit 61 transmits a card issue cooperation response including cooperation identification information to the terminal device 2 (step S48). The card issuance cooperation response includes information with the information providing device 3 as a redirect destination.

  When receiving the card issue cooperation response, the control unit 7 of the terminal device 2 transmits the card issue cooperation response to the information providing device 3 (step S49). When the service providing unit 32 of the information providing device 3 receives the card issue cooperation response from the terminal device 2, the service providing unit 32 performs a registration process for validating the cooperation identification information in the user information table (FIG. 3) (step S50).

  When the registration process is completed, the service providing unit 32 transmits a card issuance response including the member card information in which the cooperation identification information is described to the terminal device 2 (step S51). The control unit 7 of the terminal device 2 receives the card issue response via the communication unit 6 and displays the member card information included in the card issue response on the display unit 8.

  As described above, in the information providing system 1, membership registration can be performed by the information providing apparatus 3 as a user who uses the terminal user as a store where the service providing apparatus 4 is installed. Therefore, the membership card can be issued in real time by the information providing apparatus 3, and information on the user terminal can be linked between the information providing apparatus 3 and the service providing apparatus 4.

[6. Hardware configuration]
The terminal device 2, the information providing device 3, and the service providing device 4 in the embodiment can be realized by a computer 100 having a configuration as shown in FIG. 14, for example. FIG. 14 is a hardware configuration diagram illustrating an example of a computer that realizes the function of the terminal device 2, the function of the information providing device 3, or the function of the service providing device 4. The computer 100 includes a CPU 101, a RAM 102, a ROM (Read Only Memory) 103, an HDD (Hard Disk Drive) 104, a communication interface (I / F) 105, an input / output interface (I / F) 106, and a media interface (I / F). 107).

  The CPU 101 operates based on a program stored in the ROM 103 or the HDD 104 and controls each unit. The ROM 103 stores a boot program executed by the CPU 101 when the computer 100 is started up, a program depending on the hardware of the computer 100, and the like.

  The HDD 104 stores a program executed by the CPU 101, data used by the program, and the like. The communication interface 105 corresponds to the communication unit 6, the communication unit 10, or the communication unit 50, receives data from other devices via the communication network 5, sends the data to the CPU 101, and transmits the data generated by the CPU 101 to the communication network 5. To other devices.

  The CPU 101 controls an output device such as a display and a printer and an input device such as a keyboard and a mouse via the input / output interface 106. The CPU 101 acquires data from the input device via the input / output interface 106. Further, the CPU 101 outputs the generated data to the output device via the input / output interface 106.

  The media interface 107 reads a program or data stored in the recording medium 108 and provides it to the CPU 101 via the RAM 102. The CPU 101 loads the program from the recording medium 108 onto the RAM 102 via the media interface 107, and executes the loaded program. The recording medium 108 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. Etc.

  When the computer 100 functions as the information providing device 3, the CPU 101 of the computer 100 executes the program loaded on the RAM 102, thereby executing the account processing unit 31, the service providing unit 32, the input form request receiving unit 33, the input form. The functions of the extraction unit 34, the attribute type extraction unit 35, the attribute information extraction unit 36, the input form transmission unit 37, the input form acquisition unit 38, the attribute type determination unit 39, and the corresponding type determination unit 40 are realized. The HDD 104 realizes the function of the storage unit 11 and stores a user information table, an input form table, an attribute correspondence information table, an attribute association rule table, and the like.

  When the computer 100 functions as the terminal device 2, the CPU 101 of the computer 100 implements each function of the control unit 7 by executing a program loaded on the RAM 102.

  When the computer 100 functions as the service providing apparatus 4, the CPU 101 of the computer 100 implements the functions of the request accepting unit 61 and the service providing unit 62 by executing a program loaded on the RAM 102. The HDD 104 realizes the function of the storage unit 51 and stores a cooperation information table and the like.

  The CPU 101 of the computer 100 reads these programs from the recording medium 108 and executes them, but as another example, these programs may be acquired from other devices via the communication network 5.

[7. effect]
The information providing apparatus 3 according to the embodiment includes a user information storage unit 21, an input form storage unit 22, a correspondence information storage unit 23, an input form extraction unit 34, an attribute type extraction unit 35, and an attribute information extraction unit. 36 and an input form transmission unit 37. The user information storage unit 21 stores information for identifying a user (for example, a user ID, HTTP cookie, fixed identification information of the terminal device 2) and user attribute information in association with each other. The input form storage unit 22 stores information on input forms for each online service. The correspondence information storage unit 23 stores the attribute type of the input item of the input form in association with the type of attribute information stored in the user information storage unit 21 for each input form. When there is an input form transmission request from the terminal device 2, the input form extraction unit 34 extracts information on the input form corresponding to the transmission request from the input form storage unit 22. The attribute type extraction unit 35 extracts information on the type of attribute information associated with the attribute type of the input item of the input form corresponding to the transmission request from the correspondence information storage unit 23. The attribute information extraction unit 36 extracts the attribute information of the user of the terminal device 2 from the user information storage unit 21 based on the attribute information type information extracted by the attribute type extraction unit 35. The input form transmission unit 37 adds the attribute information extracted by the attribute information extraction unit 36 to the information of the input form extracted by the input form extraction unit 34 and transmits it to the terminal device 2.

  As described above, the information providing device 3 stores in advance the attribute type of the input item of the input form and the type of attribute information stored in the user information storage unit 21 in association with each input form. Compared to the case where the input form is analyzed each time, input assistance to the input form can be performed quickly and appropriately.

  The information providing apparatus 3 further includes an input form acquisition unit 38, an attribute type determination unit 39, and a correspondence type determination unit 40. The input form acquisition unit 38 acquires input form information from the service providing apparatus 4 (an example of a server apparatus) that provides an online service. The attribute type determination unit 39 determines the attribute type of the input item of the input form based on the input form information acquired by the input form acquisition unit 38. The correspondence type determining unit 40 determines the type of attribute information corresponding to the attribute type determined by the attribute type determining unit 39, and associates the determined attribute information type with the attribute type of the input item to correspond to the corresponding information storage unit 23. To remember.

  As described above, the information providing device 3 associates the attribute type of the input item of the input form with the type of the attribute information of the user based on the information of the input form acquired from the service providing device 4 that provides the online service. Can do. Therefore, the workload for associating the attribute type of the input item of the input form with the type of the attribute information of the user can be reduced. In addition, since the association information can be dynamically increased, for example, when the administrator of the information providing apparatus 3 inputs the association information, the association information stored in the association information storage unit 23 is referred to. Thus, the association information can be input with high accuracy.

  The correspondence type determination unit 40 acquires a history of attribute information input or modified by the user of the terminal device with respect to the input item of the input form transmitted by the input form transmission unit 37, and based on the history of the attribute information The type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 is determined.

  In this way, the information providing device 3 sets the attribute information type for the input item attribute type based on the history of the attribute information actually input or modified by the user of the terminal device with respect to the input item of the input form. From the determination, the accuracy of the association information can be further improved.

  Also, the correspondence type determination unit 40 is a type of attribute information corresponding to the attribute type determined by the attribute type determination unit 39 based on the type of attribute information stored in the correspondence information storage unit 23 in association with each input item. Determine.

  As described above, the information providing apparatus 3 determines the type of attribute information for the attribute type of the input item based on the type of attribute information stored in the corresponding information storage unit 23 in association with each input item. As the attached information increases, the accuracy of the association information can be improved.

  The attribute type determination unit 39 determines the type of attribute information having a predetermined relationship with the character string indicating the attribute type of the input item as the type of attribute information corresponding to the attribute type of the input item.

  As described above, the information providing apparatus 3 can easily perform the determination process because the type of the attribute information of the corresponding user is determined from the character string indicating the attribute type of the input item.

  The information providing apparatus 3 further includes an account processing unit 31 (an example of an authentication processing unit). The account processing unit 31 performs authentication processing with the terminal device 2. The input form transmission unit 37 transmits information on the input form to which the attribute information is added to the terminal device 2 authenticated by the account processing unit 31, and adds the attribute information to the terminal device 2 that is not authenticated by the authentication processing unit. Not send input form information.

  Thus, since the information providing apparatus 3 determines whether or not to add attribute information according to the result of the authentication process, the information providing apparatus 3 can prompt the user of the terminal apparatus 2 to perform authentication. It is possible to promote the subscription to the service provided by 3.

  The input form transmission unit 37 transmits information on the input form to which the cooperation identification information is added to the terminal device 2. The user information storage unit 21 stores the association identification information in association with information that identifies the user of the terminal device 2 to which the association identification information is transmitted. The terminal device 2 includes a control unit 7. The control unit 7 acquires information on the input form to which the attribute information and the cooperation identification information are added from the information providing apparatus 3, and transmits a registration request including the acquired attribute information and the cooperation identification information to the service providing apparatus 4. To do. The service providing apparatus 4 includes a request receiving unit 61 and a cooperation information storage unit 60 (an example of a registration information storage unit). The request receiving unit 61 receives a card issue cooperation request (an example of a registration request) transmitted from the terminal device 2. The cooperation information storage unit 60 stores attribute information and cooperation identification information included in the card issue cooperation request received by the request reception unit 61.

  Thus, since the same cooperation identification information is matched with the attribute information of the terminal user between the information providing apparatus 3 and the service providing apparatus 4, the user terminal between the information providing apparatus 3 and the service providing apparatus 4 It becomes possible to link the information.

[8. Others]
The information providing apparatus 3 and the service providing apparatus 4 described above may each be realized by a plurality of server computers, and depending on the function, an external platform or the like may be called by API (Application Programming Interface) or network computing. The configuration can be changed flexibly.

  Also, the ID information and linkage identification information shown in FIGS. 3 to 6 and FIG. 11 are information given for easy understanding, and are not limited to the information shown in these drawings.

  Further effects and modifications can be easily derived by those skilled in the art. Thus, the broader aspects of the present invention are not limited to the specific details and representative embodiments shown and described above. Accordingly, various modifications can be made without departing from the spirit or scope of the general inventive concept as defined by the appended claims and their equivalents.

DESCRIPTION OF SYMBOLS 1 Information provision system 2 Terminal apparatus 3 Information provision apparatus 4 Service provision apparatus 6, 10, 50 Communication part 7, 12, 52 Control part 11, 51 Storage part 21 User information storage part 22 Input form storage part 23 Corresponding information storage part 31 Account processing unit 32 Service providing unit 33 Input form request receiving unit 34 Input form extracting unit 35 Attribute type extracting unit 36 Attribute information extracting unit 37 Input form transmitting unit 38 Input form acquiring unit 39 Attribute type determining unit 40 Corresponding type determining unit 60 Cooperation information storage unit 61 Request receiving unit 62 Service providing unit

Claims (9)

A user information storage unit for storing user attribute information;
An input form storage unit for storing input form information for each online service;
A correspondence information storage unit that stores the attribute type of the input item of the input form and the type of the attribute information stored in the user information storage unit in association with each input form;
When there is an input form transmission request from the user terminal device, an input form extraction unit that extracts information on the input form corresponding to the transmission request from the input form storage unit;
An attribute type extracting unit that extracts information on the type of the attribute information associated with the attribute type of the input item of the input form corresponding to the transmission request from the correspondence information storage unit;
An attribute information extraction unit based on information of type of the attribute information extracted by the attribute type extractor, extracts the attribute information of the previous cut for users from the user information storage unit,
An input form transmitting unit for adding the attribute information extracted by the attribute information extracting unit to the information of the input form extracted by the input form extracting unit so that the user can change the information and transmitting the information to the terminal device; An information providing apparatus comprising: An input form acquisition unit for acquiring information on the input form from a service providing apparatus that provides the online service;
An attribute type determination unit that determines an attribute type of an input item of the input form based on the information of the input form acquired by the input form acquisition unit;
Correspondence of determining the attribute information type corresponding to the attribute type determined by the attribute type determination unit, and storing the determined attribute information type and the input item attribute type in association with each other in the correspondence information storage unit The information providing apparatus according to claim 1, further comprising: a type determining unit. The correspondence type determination unit
Acquires a history of attribute information input or modified by a user of the terminal device with respect to input items of the input form transmitted by the input form transmission unit, and based on the history of the attribute information, the attribute type determination unit The information providing apparatus according to claim 2, wherein a type of the attribute information corresponding to the determined attribute type is determined. The correspondence type determination unit
The type of attribute information corresponding to the attribute type determined by the attribute type determination unit is determined based on the type of attribute information stored in association with each input item in the correspondence information storage unit. The information providing apparatus according to claim 2 or 3. The attribute type determination unit
5. The attribute information type having a predetermined relationship with a character string indicating an attribute type of the input item is determined as a type of the attribute information corresponding to the attribute type of the input item. The information providing apparatus according to any one of the above. An authentication processing unit that performs authentication processing with the terminal device;
The input form sending unit
The information of the input form with the attribute information added is transmitted to the terminal device authenticated by the authentication processing unit, and the attribute information is not added to the terminal device not authenticated by the authentication processing unit. The information providing apparatus according to any one of claims 1 to 5, wherein information on an input form is transmitted. The information providing device according to any one of claims 1 to 6,
A service providing device for providing the online service,
The input form transmitting unit of the information providing apparatus is
Send the information of the input form to which cooperation identification information is added to the terminal device,
The user information storage unit of the information providing device is
Storing the association identification information in association with information identifying the user of the terminal device to which the association identification information is transmitted;
The terminal device
Service providing for providing the online service with the registration request including the attribute information and the cooperation identification information acquired from the information providing apparatus, the information of the input form to which the attribute information and the cooperation identification information are added. A control unit for transmitting to the device;
The service providing apparatus includes:
A request receiving unit that receives a registration request transmitted from the terminal device;
An information provision system comprising: a registration information storage unit that stores the attribute information and the cooperation identification information included in the registration request received by the request reception unit. A user information storage procedure for storing user attribute information in the user information storage unit;
Input form information extraction procedure for extracting input form information corresponding to the transmission request from an input form storage unit storing input form information for each online service when there is an input form transmission request from the user terminal device When,
Corresponds to the attribute type of the input item of the input form corresponding to the transmission request from the correspondence information storage unit that stores the attribute type of the input item of the input form and the type of the attribute information in association with each input form An attribute type extraction procedure for extracting information on the type of the attribute information attached;
Based on the information of type of the attribute information extracted by the attribute type extraction procedure, a user information extraction procedure attribute information before cut for users to extract from the user information storage unit,
Input form information transmission for adding the attribute information extracted by the user information extraction procedure to the information of the input form extracted by the input form information extraction procedure so as to be changeable by the user and transmitting the information to the terminal device Procedure and
An information providing program for causing a computer to execute. An information providing method executed by a computer,
A user information storage step of storing user attribute information in the user information storage unit;
When there is an input form transmission request from the terminal device of the user, an input form information extraction step of extracting information on the input form corresponding to the transmission request from an input form storage unit that stores information on the input form for each online service When,
Corresponds to the attribute type of the input item of the input form corresponding to the transmission request from the correspondence information storage unit that stores the attribute type of the input item of the input form and the type of the attribute information in association with each input form An attribute type extraction step of extracting information on the type of the attribute information attached;
Based on the information of type of the attribute information extracted by the attribute type extraction step, a user information extracting step of the attribute information before cut for users to extract from the user information storage unit,
Input form information transmission for adding the attribute information extracted by the user information extraction step to the information of the input form extracted by the input form information extraction step so that the user can change the information and transmitting it to the terminal device Process,
An information providing method characterized by comprising:

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