JP5744143B2 - Automatic posting apparatus, control method, and control program - Google Patents

Description

  The present invention relates to an automatic posting device or the like for posting a message in a service that enables posting and browsing of a message via a communication network.

  Currently, services that allow users to communicate with each other in real time using mobile terminals, personal computers, and the like are in widespread use. One example is SNS (Social Network Service). In SNS, a user can communicate with other users on SNS by posting messages such as text data and images.

  However, when communicating on SNS, a user does not always start up a mobile terminal or a personal computer. Therefore, the user may not be immediately aware even if another user posts a message on the SNS. At this time, there is a problem that the user who posted the message feels bad because there is no other user's reaction to the message and cannot obtain the desired information.

  As a solution to the above problem, various techniques relating to an application (hereinafter referred to as a bot) for posting a message as a virtual user on the SNS are known. For example, there is a technology related to a bot that analyzes a message posted by a user and makes a response to the user based on the analysis result.

  In Patent Document 1 below, it is determined whether or not to respond to a message posted by the user on the SNS, and for a specific message among the messages determined to be responded, message analysis and utterance text for the message are described. Techniques for creating are disclosed.

JP 2013-77156 A (published April 25, 2013)

  However, in the related art as described above, when a user is communicating with another user, the bot may reply or speak to the user. Therefore, there is a problem that the bot blocks communication between users.

  The present invention has been made in view of the above problems, and an object of the present invention is to provide an automatic posting apparatus capable of performing pseudo communication with a user without interrupting communication between the users via a communication network. It is to be realized.

  In order to solve the above problems, an automatic posting apparatus according to one aspect of the present invention is an automatic posting apparatus that posts the message in a service that enables posting and browsing of a message via a communication network, Response determination means for determining whether a response message to a message posted by the user in the service has been posted within a predetermined time from when the message was posted, and the response determination means, the response message is posted And a response generation means for generating and posting the response message when it is determined that the response message is not received.

  In order to solve the above problem, an automatic posting apparatus control method according to an aspect of the present invention provides an automatic posting for posting the message in a service that enables posting and browsing of a message via a communication network. A method for controlling an apparatus, comprising: a response determination step for determining whether a reply message to a message posted by the user in the service is posted within a predetermined time from when the message is posted; and the reply determination A step of generating a response message and posting the response message when it is determined in the step that the response message has not been posted.

  According to one aspect of the present invention, there is an effect that it is possible to realize an automatic posting apparatus that can perform pseudo communication with a user without interrupting communication between the users via the communication network.

It is a block diagram which shows the principal part structure of the server which concerns on Embodiment 1 of this invention. It is a schematic diagram which shows the outline | summary of the reply message posting system which concerns on this invention. It is a schematic diagram which shows the example of a screen at the time of displaying the content (timeline) of SNS with a portable terminal. It is a schematic diagram which shows the structure and specific example of the data memorize | stored in the memory | storage part with which the server which concerns on Embodiment 1 is provided. It is a schematic diagram which shows the structure and specific example of the data memorize | stored in the memory | storage part with which the server which concerns on Embodiment 1 is provided. 3 is a flowchart illustrating an example of a process flow in the server according to the first embodiment. It is a block diagram which shows the principal part structure of the server which concerns on Embodiment 2 of this invention. It is a schematic diagram which shows the structure and specific example of the data memorize | stored in the memory | storage part with which the server which concerns on Embodiment 2 is provided. 10 is a flowchart illustrating an example of a process flow in a server according to the second embodiment.

  Hereinafter, embodiments of the present invention will be described in detail. For convenience of explanation, members having the same functions as those described in each embodiment are given the same reference numerals, and the description thereof is omitted as appropriate. Note that the dimensional relationships and shapes such as length, size, and width in the drawings are appropriately changed for clarity and simplification of the drawings, and do not represent actual dimensions and shapes.

  In each embodiment described below, SNS is described as an example of a service that enables posting and browsing of messages via a communication network. However, the service is not limited to SNS as long as a message can be posted and viewed via a communication network.

Embodiment 1
In one embodiment of the present invention, it will be described below with reference to FIGS.

(Outline of reply message posting system)
First, an outline of a reply message posting system according to an embodiment of the present invention will be described with reference to FIG. FIG. 2 is a diagram showing an outline of the response message posting system 100.

  As shown in FIG. 2, the reply message posting system 100 according to the embodiment of the present invention includes at least a server 1 (automatic posting device), an SNS server 10, and a cleaning robot 20. In addition, the SNS provided by the SNS server 10 can be accessed by the mobile terminals 30a, 30b, and 30c possessed by each user, and can be written (posted messages), viewed, and the like. Hereinafter, the mobile terminals 30a, 30b, and 30c may be collectively referred to as “mobile terminal 30”. In addition, household devices are connected to the cleaning robot 20 so that wireless communication is possible. In addition, although the air conditioner 41, the illuminating device 42, and the air cleaner 43 are shown as household appliances in the figure, the kind and number of household appliances are not specifically limited.

  In the example of FIG. 2, the cleaning robot 20 is described as an example of a device that is communicably connected to the server 1 and the home device. However, the device is not limited to the cleaning robot. . That is, any device (home appliance) having a function of communicating with the server and the home device may be used.

  The server 1 stores user information of the user of the cleaning robot 20 in association with information (user ID) that uniquely identifies the user in the SNS provided by the SNS server 10. Specifically, the user information is user information of users constituting a group registered in the server 1, and for example, information on family members possessing the cleaning robot 20 is registered. The user information may be information that can uniquely identify the user. In the present embodiment, information that uniquely identifies a user in the SNS is described as a user ID. However, if the information uniquely identifies the user and the server 1 can acquire information from the SNS server 10. Well, it is not limited to the user ID.

  Based on the user ID, the server 1 identifies a message posted by the user (for example, dad) in the SNS. If a response message indicating a response to the message is not posted for a predetermined time after the message is specified by another registered user (for example, a mother or a child), the server 1 determines that the cleaning robot 20 As a personified character, a reply message is posted to the user who posted the message. Accordingly, it is possible to prevent a situation in which the user who posted the message feels bad because there is no response to the posted message.

  The SNS server 10 performs all SNS-related processes such as provision of SNS content to the mobile terminal 30 and management of message posting. In addition, the form of the SNS is not particularly limited. For example, a message may be exchanged with a specific user on a one-to-one basis, or a message may be exchanged within a group (for example, “family”) in which only specific members are registered. Alternatively, an unspecified number of users may be able to view messages posted by a certain user.

  The cleaning robot 20 is a self-propelled cleaner that automatically cleans the floor. In addition to the cleaning function, the cleaning robot 20 may include an operation log storage function, a remaining charge detection and output function, an image shooting function, a voice recognition function, a voice output function, and the like. . In addition, as described above, the cleaning robot 20 is connected to home equipment so as to be wirelessly communicable, and information on home equipment (for example, the air conditioner 41 is operating or the set temperature is How many times, etc.) can be obtained. Note that the cleaning robot 20 may have a function of operating a household device by transmitting a control signal to the household device. Furthermore, the cleaning robot 20 may include various sensors such as a temperature sensor that detects temperature and an illuminance sensor that detects ambient brightness.

  Moreover, the cleaning robot 20 is connected to the server 1 so as to be capable of wireless communication. Thereby, the cleaning robot 20 makes the server 1 information about the cleaning robot 20 itself (the current state, for example, information indicating whether the cleaning is in progress or waiting), and the device internal information, and Device external information, which is information indicating the surrounding state, such as information on the surrounding environment (temperature, brightness, etc.) acquired by various sensors and information on the above-mentioned home device (information indicating the current state of the home device) Can be transmitted to the server 1.

  The portable terminal 30 is a device for browsing an SNS and posting a message to the SNS. Although FIG. 2 shows an example in which the mobile terminal 30 is a smartphone, the mobile terminal 30 is not limited to a smartphone as long as it can browse the SNS and post a message to the SNS.

  The air conditioner 41 is a device that performs air conditioning such as air conditioning, and is a so-called air conditioner.

  The lighting device 42 is a lighting device including a light source such as an LED.

  The air cleaner 43 is an apparatus that performs air conditioning such as removal of fine particles and odors.

(Example of SNS display screen)
Next, posting of a message to the SNS by the mobile terminal 30 and the server 1 will be described with reference to FIG. FIG. 3 is a diagram illustrating an example of a screen when the SNS content is displayed on the mobile terminal 30. Note that FIG. 3 illustrates an example in which the posted message is text data, but the posted message is not limited to this example.

  In FIG. 3A, a message 301 posted to the SNS is displayed. In addition, the message 301 displays an icon indicating the poster of the message. That is, the poster of the message 301 is the father (dad).

  Here, a reply message indicating the response to the message 301 (in the example of FIG. 3, text data indicating the response) is posted until a predetermined time has elapsed since the server 1 specified that the message 301 was posted. If not, the server 1 posts a reply message to the message 301 on behalf of the cleaning robot 20. In FIG. 3B, a reply message 302 to the message 301 is posted. Accordingly, it is possible to prevent a situation in which the user who posted the message feels bad because there is no response to the posted message.

  Note that the response message posted by the server 1 is not limited to an example like the response message 302. For example, as shown in FIG. 3C, the response message may be a response message 303 including contents related to the state of the home device. In addition, it may include content related to the state of the cleaning robot 20 and the environment around the cleaning robot 20. Note that the information such as the status of the home device is information (device internal information and device external information) transmitted from the cleaning robot 20 to the server 1 as described above.

  Further, in response to the response message 303 as shown in FIG. 3C, for example, when a user posts a response message including an instruction to operate the air conditioner, the cleaning robot 20 operates the air conditioner (air conditioner 41). May be. In this case, an instruction for operating the air conditioner 41 is transmitted from the server 1 to the cleaning robot 20, and the cleaning robot 20 that has received the instruction operates the air conditioner 41.

(Configuration of server 1)
Next, the configuration of the server 1 will be described with reference to FIG. FIG. 1 is a block diagram showing a main configuration of the server 1 according to the present embodiment. Hereinafter, the user who first posted the message may be referred to as user A, and other users (for example, the user who posted the response message) may be referred to as user B.

  As shown in FIG. 1, the server 1 includes at least a communication unit 11, a control unit 12, a timer 13, and a storage unit 14.

  The communication unit 11 is a communication device for the server 1 to communicate with the outside. Specifically, a post specifying unit 21, a device information acquiring unit 23, and a response generating unit 25, which will be described later, are used for transmitting and receiving various information to and from the SNS server 10 and the cleaning robot 20.

  The control unit 12 performs overall control of each unit included in the server 1. The control unit 12 includes at least a post specifying unit 21 (post specifying unit), a response determining unit 22 (response determining unit), a device information acquiring unit 23 (device information acquiring unit), a response generation determining unit 24 (response generation determining unit), A response generation unit 25 (response generation means) is provided.

  The posting specifying unit 21 specifies a message posted by the user via the communication unit 11. Specifically, the posting specifying unit 21 is associated with the posting of a message by the user A of the cleaning robot 20, that is, information (user ID) for uniquely identifying the user (user A) in the SNS. Identify posts. More specifically, the posting specifying unit 21 uses the user ID associated with information (not shown) for uniquely identifying the user of the cleaning robot 20 stored in advance in the storage unit 14. The posting of the message by the user of the cleaning robot 20 is specified from the posting of the message on the SNS.

  When the posting specifying unit 21 specifies the posting of the message by the user A of the cleaning robot 20, the posting specifying unit 21 supplies the response determination unit 22 with message specifying information indicating that the posting of the message by the user A has been specified. Further, the posting specifying unit 21 supplies message information (information accompanying the message) that is information indicating the message to the response generation determining unit 24. Here, the message information is information including the posting time, location, posted user, message type, message content, and the like of the posted message.

  Further, when the posting specifying unit 21 is not supplied with information indicating that a predetermined time has elapsed from the response determining unit 22, a response message is sent to the specified message, that is, a message posted by the user A. Identify what has been posted. Then, the posting specifying unit 21 supplies response message specifying information indicating that the posting of the response message has been specified to the response determining unit 22.

  Note that the association between the user information and the user ID in the SNS may be held by the posting specifying unit 21 or may be stored in the storage unit 14 described later. In the latter case, the posting specifying unit 21 reads the user ID from the storage unit 14 and uses it to specify the posting of the message of the user (user A) of the cleaning robot 20 in the SNS.

  The response determination unit 22 determines whether or not a response message indicating a response to the message posted by the user A of the cleaning robot 20 has been posted within a predetermined time. Specifically, when the message specifying information is supplied from the posting specifying unit 21, the response determining unit 22 starts measuring time using the timer 13 and monitors the passage of time. When the timer 13 measures a predetermined time, the response determination unit 22 does not post a response message to the message from another user (user B), that is, the response specifying unit 21 specifies the response message. When information is not supplied, information indicating that is supplied to the response generation determination unit 24. In addition, information indicating that a predetermined time has been measured is supplied to the posting specifying unit 21. On the other hand, when a response message is posted from the other user (user B) before the predetermined time is exceeded, that is, when response message specifying information is supplied from the posting specifying unit 21, the response determining unit 22 Time measurement by the timer 13 is stopped, and the process is terminated.

  The predetermined time may be determined by the server 1, may be set freely by the user, or can be selected by the user from a plurality of time candidates set by the server 1. It may be. The time information indicating the predetermined time may be held by the response determination unit 22 or may be stored in the storage unit 14 described later. In the latter case, the response determination unit 22 may read the time information when the message specifying information is supplied.

  The device information acquisition unit 23 acquires information transmitted from the cleaning robot 20 via the communication unit 11. Specifically, the device information acquisition unit 23 transmits information from the cleaning robot 20 itself (information on the current state, etc.) of the cleaning robot 20 itself, and information on the surrounding environment acquired by various sensors. (Temperature, brightness, etc.) and device external information that is information of the above-mentioned home device are acquired via the communication unit 11. The device information acquisition unit 23 supplies the acquired information to the response generation determination unit 24 and the response generation unit 25.

  The response generation determination unit 24 determines whether or not a condition for generating the response message is satisfied, and determines whether or not to generate a response message. Specifically, when the response generation determination unit 24 is supplied with information indicating that “a response message from another user was not posted within a predetermined time” from the response determination unit 22, the post identification unit 21. Based on the message information (response generation necessity information) supplied from the device, the device internal information (response generation necessity information) and the device external information (response generation necessity information) supplied from the device information acquisition unit 23, Decide whether to generate a reply message. More specifically, the response generation determination unit 24 refers to a condition setting 31 stored in the storage unit 14 to be described later, and is associated with the message information, the device internal information, or the device external information. Reads whether or not to generate a response message. As a result, when it is determined to “generate a response message”, the response generation determination unit 24 instructs the response generation unit 25 to generate a response message. On the other hand, when it is determined that “no response message is generated”, the response generation determination unit 24 ends the process. A specific example of the condition setting 31 will be described later.

  In the configuration in which a response message is always generated when no response message is posted by another user before the response determination unit 22 measures a predetermined time, the response generation determination unit 24 is not provided. May be. In the case where the response generation determination unit 24 is not provided, the response determination unit 22 instructs the response generation unit 25 to generate a response message when no other user (user B) has posted a response message within a predetermined time. To do.

  The response generation unit 25 generates a response message and posts it to the SNS. Specifically, when the response generation unit 25 is instructed by the response generation determination unit 24 to generate a response message, the response generation unit 25 reads response text information 32 stored in the storage unit 14 to be described later, and returns a response message (for example, text data). ) Is generated. Then, the response generation unit 25 transmits the generated response message to the SNS server 10 via the communication unit 11.

  Further, the information read by the response generation unit 25 is not limited to text data. For example, it may be an image, a moving image, audio, or the like. Further, the response generation unit 25 analyzes the message information supplied from the posting specifying unit 21 (for example, analyzes the text data), and generates response sentence information 32 suitable for the message (for example, according to the content of the text data). You may read. Furthermore, when the message posted by the user is an image (photo) or a video, response text information suitable for the message is extracted by extracting keywords from the meta information (creator, creation location, etc.) of the image or photo. 32 may be read. When the message posted by the user is a voice, the response sentence information 32 suitable for the message may be read by analyzing the text data after performing voice recognition and converting the text data.

  Note that the response generation unit 25 does not transmit the read response text information 32 as it is to the SNS server 10, but creates a response message from the read response text information 32 and transmits it to the SNS server 10. Also good.

  The timer 13 is a device for measuring the passage of time. The timer 13 starts or stops measurement of elapsed time based on an instruction from the response determination unit 22. Note that the timer 13 may automatically stop measuring the elapsed time when a predetermined time is measured.

  The storage unit 14 is a storage device that stores various information used in the server 1, and stores at least a condition setting 31 and response text information 32.

  The condition setting 31 associates the above-described message information, device internal information, and device external information with information indicating whether or not a response message message is to be created, and is realized by, for example, a data structure in a table format Is done. The storage unit 14 may store single data as the condition setting 31, or may store a plurality of data. A specific example of the condition setting 31 will be described later.

  The response text information 32 is used for a response message generated by the response generation unit 25, and is, for example, text data. As an example of the text data, there is text data having a content of “I understand. I'm waiting!” Shown in FIG.

  The storage unit 14 may store a plurality of response text information 32. Then, the response generation unit 25 receives at least one of the message information supplied from the post specifying unit 21 and the device internal information and the device external information supplied from the device information acquisition unit 23 from the plurality of response text information 32. One of the plurality of response text information 32 may be selected and read out based on the response information. For example, when information indicating that the air conditioner 41 is not operating is supplied from the device information acquisition unit 23, the response text information 32 that asks the user whether to start the air conditioner 41 is selected and read. May be. In this case, the reply message posted to the SNS is, for example, a reply message as shown in FIG. The response text information 32 is not limited to text data. That is, the response text information 32 may be information other than text data, for example, an image, a moving image, a sound, or the like.

(Specific example of condition setting 31)
Next, a specific example of the condition setting 31 will be described with reference to FIGS. 4 and 5. 4 and 5 are diagrams showing a data structure and a specific example of the condition setting 31 stored in the storage unit 14. The data structures shown in FIGS. 4 and 5 are examples, and the data structures are not limited to the table format.

  FIG. 4A is a table for determining whether or not to generate a response message based on the message posting time. The “posting time” column stores information indicating the posting time (time range) of a message posted by the user. Further, information indicating whether or not to generate a response message is stored in the column “Reply (O) / Do not perform (×)”. In the examples of FIGS. 4 and 5, a mark “◯” indicates that a response message is generated, and a mark “×” indicates that a response message is not generated. That is, in the case of FIG. 4A, for example, for a message posted between 7:00 am and 6:00 pm, if no reply message is posted by another user within a predetermined time, the reply generation determination unit 24 Causes the response generation unit 25 to generate a response message. On the other hand, for messages posted between 6 pm and 7 pm, the response generation determination unit 24 responds to the response generation unit 25 even if no response message has been posted by another user within a predetermined time. The process is terminated without instructing to generate a message.

  FIG. 4B is a table for determining whether to generate a response message based on the location where the message is posted. The “posting location” column stores information indicating the location of the user when the message is posted. In FIG. 4B, character strings such as “home” and “company” are described, but actually, location information obtained by measuring the location indicated by the character string with GPS (not shown) is stored. May be. In addition, for example, for a place considered to have a high frequency of posting such as “home” and “company”, the user may store location information in advance. That is, the response generation determination unit 24 determines whether or not to generate a response message by extracting position information from the message information and referring to the condition setting 31 shown in FIG.

  FIG. 4C is a table for determining whether or not to generate a reply message based on the user who posted the message. The “SNS member” column stores information indicating the user who posted the message. In FIG. 4C, character strings such as “father” and “mother” are described, but in reality, the user ID in the SNS of the user indicated by the character string may be stored. That is, the response generation determination unit 24 determines whether or not to generate a response message by extracting the user ID from the message information and referring to the condition setting 31 shown in FIG.

  FIG. 4D is a table for determining whether to generate a response message based on the type of posted message. The “message type” column stores information indicating the type of response message. In FIG. 4D, a character string such as “text, photo, sticker” is described, but in reality, information on an extension unique to each message may be stored. That is, the response generation determination unit 24 determines whether or not to generate a response message by extracting the extension information of the message from the message information and referring to the condition setting 31 shown in FIG. To do.

  FIG. 4E is a table for determining whether or not to generate a response message based on whether or not a read flag is attached to the posted message. Depending on the SNS, when another user confirms the message, information (read flag) indicating that the other user has confirmed the message may be attached. In this case, if the content of the SNS is viewed on the mobile terminal 300, it is often possible for the user who posted the message to know whether another user has confirmed the message (for example, , The message “read” is attached to the message). Therefore, it is considered that it is not necessary for the server 1 to generate a response message because the already read message has been confirmed by another user.

  The “read determination” column stores information indicating whether or not the message has been read, that is, whether or not another user has confirmed the message. For example, when the message posted by the user is “read” in the SNS, the posting specifying unit 21 supplies information indicating that to the response generation determining unit 24 as additional message information. The response generation determination unit 24 determines whether to generate a response message by referring to the condition setting 31 shown in FIG. 4E based on the supplied information.

  FIG. 4F is a table for determining whether to generate a response message based on the state of the cleaning robot 20. Information indicating the state of the cleaning robot 20 is stored in the “internal state of home appliance” column. Information for referring to this table is information transmitted from the cleaning robot 20 to the server 1, and is supplied from the device information acquisition unit 23 to the response generation determination unit 24. The response generation determination unit 24 refers to the condition setting 31 shown in FIG. 4F based on the information supplied from the device information acquisition unit 23 to determine whether to generate a response message.

  FIG. 4G is a table for determining whether or not to generate a response message based on information about the environment around the cleaning robot 20 or information on household devices. In the column of “external state of home appliances”, information indicating the environment around the cleaning robot 20 and information indicating the state of home appliances (the presence / absence of operation, settings, etc.), which are not illustrated, are stored. Yes. Information for referring to this table is information transmitted from the cleaning robot 20 to the server 1, and is supplied from the device information acquisition unit 23 to the response generation determination unit 24. The response generation determination unit 24 refers to the condition setting 31 shown in FIG. 4G based on the information supplied from the device information acquisition unit 23 to determine whether to generate a response message.

  In addition, the memory | storage part 14 should just memorize | store the required condition setting 31 among the condition settings 31 shown to (a)-(g) of FIG. In other words, the storage unit 14 does not need to store all the condition settings 31 shown in (a) to (g) of FIG. If a plurality of condition settings 31 are stored, the response generation determination unit 24 sends a response generation unit 25 to the response generation unit 25 when it is determined to “generate a response message” in all the stored condition settings 31. The generation of a response message may be instructed. Moreover, the condition setting 31 is not limited to the example of (a)-(g) of FIG.

  Furthermore, the condition setting 31 may be newly created by the user, or the existing condition setting 31 may be corrected by the user. Further, the server 1 (response generation determination unit 24) may correct the condition setting 31 periodically (for example, every day). In this case, for example, the server 1 may store a correction setting (not shown) in the storage unit 14 and correct the condition setting 31 based on the setting.

  The condition setting 31 stored in the storage unit 14 may be a combination of a plurality of conditions as shown in FIG. Thereby, as shown in the example of FIG. 5, the message type (message type) for generating the response message can be changed for each user (SNS member) who posts the message. For example, when the user A who posted the message is “Father”, the user posts a text, a photo, and a seal, and a reply message from another user (user B) is not posted within a predetermined time. The server 1 generates a response message. In addition, when the user A who posted the message is “mother”, the server 1 responds only when the seal is posted and a reply message from another user (user B) is not posted within a predetermined time. Generate a message. As described above, more detailed conditions can be set by using the condition setting 31 that combines a plurality of conditions. The table shown in FIG. 5 is an example, and the combination of conditions is not limited to the combination of “SNS member” and “message type”.

(Processing flow in server 1)
Next, a processing flow in the server 1 will be described with reference to FIG. 6A is a flowchart showing the flow of processing in the server 1, and FIG. 6B is a flowchart showing the flow of time measurement processing in the processing shown in FIG. 6A. .

  First, when the posting specifying unit 21 specifies a posting of a predetermined user (YES in S1, a posting specifying step), specifically, the posting specifying unit 21 is a user (user A) of the cleaning robot 20 in the SNS. When the posting of the message is identified, that is, the posting associated with the user ID of the user in the SNS is specified, the posting specifying unit 21 acquires the message information of the message from the SNS server 10 and sends it to the response determination unit 22. The message specifying information indicating that the message posting by the user A is specified is supplied. Further, message information is supplied to the response generation determination unit 24.

  Subsequently, the response determination unit 22 executes time measurement processing (S2, response determination step). Specifically, when the message specifying information is supplied from the posting specifying unit 21, the response determining unit 22 starts measuring time using the timer 13 (S 11). Here, when the post specifying unit 21 specifies that a reply has been made to the post before the timer 13 measures the predetermined time (YES in S12), that is, the post specifying unit 21 posts the reply message. When the response message specifying information indicating that the ID is specified is supplied, the response determination unit 22 stops the time measurement by the timer 13 and ends the time measurement process.

  On the other hand, there is no reply to the post before the timer 13 measures the predetermined time (NO in S12), and when the predetermined time is measured as it is (YES in S13), that is, the predetermined time is measured by the timer 13. When the response message specifying information is not supplied to the response determination unit 22 at this time, the response determination unit 22 supplies information indicating that to the response generation determination unit 24. In addition, the response determination unit 22 supplies information indicating that a predetermined time has been measured to the posting identification unit 21. Then, the process returns to the process shown in FIG.

  Subsequently, at least one of the message information of the message posted by the user A supplied from the posting specifying unit 21 and the device internal information and the device external information supplied from the device information acquiring unit 23 is a response generation. When the condition is satisfied (YES in S3), the response generation determination unit 24 instructs the response generation unit 25 to generate a response message. Specifically, the response generation determination unit 24 supplied with information indicating that “a response message from another user has not been posted within a predetermined time” is supplied from the post identification unit 21 and the device information acquisition unit 23. Based on the various information thus obtained, the condition setting 31 stored in the storage unit 14 is referred to. As a result, when it is decided to “generate a response message”, the response generation unit 25 is instructed to generate a response message.

  Subsequently, the response generation unit 25 generates a response (S4, response generation step). Specifically, when receiving an instruction from the response generation determination unit 24, the response generation unit 25 reads the response text information 32 stored in the storage unit 14 and generates a response message. For example, text data “I understand. I'm waiting!” As shown in FIG. Then, the response generation unit 25 posts a response to the SNS (S5). That is, the response generation unit 25 transmits the generated response message to the SNS server 10. Above, the process in the server 1 is complete | finished.

  A configuration in which the server 1 always generates a response message when a response message from the user B is not posted before a predetermined time is measured for a message posted by the user A, that is, a response generation determination unit. In the case of the configuration in which the condition determination in 24 is not performed, step S3 is omitted. At this time, in step S13, the response determination unit 22 instructs the response generation unit 25 to generate a response message when the timer 13 measures a predetermined time.

(Operational effects of the invention according to Embodiment 1)
As described above, the server 1 according to the present embodiment has not posted a reply message from another user (user B) until a predetermined time is measured for the message posted by the user (user A). In this case, it is determined whether to generate a response message based on the stored condition setting 31. When it is determined to generate a response message, a response message to the message posted by the user A is generated, and the response message is transmitted to the SNS server 10 as a posting of the cleaning robot 20.

  As a result, a response message is posted to the message posted by the user A, so that it is possible to prevent a situation in which the user who posted the message feels bad because there is no response.

  In addition, since a reply message is posted by the server 1 after a predetermined time has elapsed after the message by the user A is posted, the reply is made at a timing when the user A is not in conversation with another user (user B). You can post a message. Therefore, a reply message to the message posted by the user can be posted without interrupting communication between the users.

  Furthermore, since it is determined whether or not a response message is to be generated based on the stored condition setting 31, a response as the cleaning robot 20 to all messages that are likely not to receive a response message from another user. The situation where a message is posted can be prevented. Thereby, while the convenience at the time of a user using SNS can be improved, the reality of the pseudo communication between a user and an apparatus can be improved.

[Embodiment 2]
The following will describe another embodiment of the present invention with reference to FIGS. In the present embodiment, a message (image) posted by the user A is associated with content identification information (seal ID) that is information for uniquely identifying the image in the SNS server 10 (this embodiment). In the embodiment, a case where the image is referred to as “seal”) will be described. Specifically, when a seal is posted by the user A and a response message to the seal is not posted from another user (user B) before a predetermined time elapses, the server posts the seal as a response message. The configuration will be described.

  More specifically, the user A uses the mobile terminal 30 to access the SNS server 10 and operates the mobile terminal 30 to select a sticker to be posted. At this time, the seal ID of the selected seal is transmitted from the mobile terminal 30 to the SNS server 10. As a result, the selected seal is posted to the SNS as a message. In the present embodiment, an example in which the seal is stored in the SNS server 10 will be described. That is, the seal ID is transmitted from the mobile terminal 30 and the server 1 to the SNS server 10. And the SNS server 10 displays the seal | sticker matched with the transmitted seal | sticker ID on the content (timeline) of SNS. However, the flow of posting the seal is not limited to the above example. For example, the seal is stored in the mobile terminal 30 and the server 1, and the seal itself is transmitted from the mobile terminal 30 and the server 1 to the SNS server 10. It may be configured.

(Configuration of server 2)
First, the configuration of the server 2 will be described with reference to FIG. FIG. 7 is a block diagram showing a main configuration of the server 2 according to the present embodiment.

  The posting specifying unit 21 specifies whether or not the message posted by the user A is a seal in addition to the functions described in the first embodiment. Specifically, the seal ID of the seal used for the message is acquired from the SNS server 10. Thereafter, the message determination information indicating that the message posting by the user A has been specified and the seal ID are supplied to the response determination unit 22. The posting specifying unit 21 also supplies the seal ID to the response generating unit 25. On the other hand, when the message is not a seal, that is, when the seal ID cannot be acquired from the message posted by the user A, the process is terminated.

  In addition to the functions described in the first embodiment, the response determination unit 22 reads seal information 33 described later from the storage unit 14 when the message specifying information is supplied from the posting specifying unit 21. Then, a predetermined time (determination time) for measuring the time using the timer 13 is determined from the seal ID supplied from the posting specifying unit 21. And the reply determination part 22 determines whether the reply message was posted from the other user with respect to the message posted by the user A until the timer 13 measures the determined determination time.

  The predetermined time may be a constant value regardless of the sticker posted as a message, as in the first embodiment. In this case, the function of the response determination unit 22 is the same as the function described in the first embodiment.

  When the response generation unit 25 is instructed by the response generation determination unit 24 to generate a response message, the response generation unit 25 reads seal information 33 (described later) from the storage unit 14. Then, a seal to be used as a reply message is determined from the seal ID supplied from the posting specifying unit 21. Then, the response generation unit 25 transmits the determined seal to the SNS server 10 as a response message.

(Specific example of seal information 33)
Next, a specific example of the seal information 33 will be described with reference to FIG. FIG. 8 is a diagram illustrating a data structure and a specific example of the sticker information 33 stored in the storage unit 14. The data structure shown in FIG. 8 is an example, and the data structure is not limited to the table format.

  The “posted seal” column stores information on seals that are likely to be posted mainly by the user A. That is, the column stores information on seals that are likely to be used when the user A starts communication with other users. In addition, in the column of “seal used for reply” (response message information), seal information that is considered to be an appropriate reply is stored with respect to the seal information stored in “posted sticker”. In other words, the various information related to the seal stored in the “Posted Seal” column and the various information related to the seal stored in the “Seal used for reply” column are combined to establish communication. ing.

  Further, in the “seal ID” column, content identification information that is information for uniquely identifying a seal is stored. In the example of FIG. 8, a character string using alphabets and numbers is stored as content identification information, that is, a seal ID. However, the seal ID only needs to be able to uniquely identify the seal, and is limited to the example of FIG. It is not something. Further, the column of “sealing and meaning of seal” stores image data of the seal posted as a message and information indicating a message (meaning of the seal) transmitted to the user who has visually recognized the seal. The In the example of FIG. 8, the character string written on the seal matches the meaning of the seal, but the information stored in the “meaning of the seal and the seal” is not limited to the example of FIG. That is, the seal may be image data that does not include a character string, and information indicating the meaning of the image data may be stored together with the image data.

  In the “determination time” column, a determination time (predetermined time) used to determine whether another user (user B) has posted a reply message after the seal was posted by the user A Is stored (determination time information). That is, the determination time associated with each seal ID may be different. Thereby, according to the kind of sticker posted by the user A, the time until the server 2 posts the sticker to be used in the response is different. Therefore, the server 2 can post a seal as a reply message at a timing according to the situation in which the user has posted the seal. Moreover, the reality of communication with a user and the cleaning robot 20 can be improved by varying determination time according to a seal | sticker.

  For example, when a sticker representing “Now” is posted, it is desirable to immediately post a sticker representing “Return”. Therefore, the determination time associated with the seal representing “Now” is 2 minutes. In other words, after the user A has posted a sticker indicating “immediate”, the response determination unit 22 does not post a response message within 2 minutes after the response determination unit 22 starts time measurement, and the response message This indicates that the server 1 posts a sticker representing “return” when the condition for generating is satisfied. Therefore, it is possible to realize communication between the user and the cleaning robot 20 as if the users are communicating on the SNS.

  In addition, the seal | sticker and determination time which were shown in FIG. 8 are examples, and are not limited to the example of FIG. For example, each “seal to be posted” may be associated with a “seal used for reply” different from the example of FIG. 8, or may be associated with a determination time different from the example of FIG. It may be. Further, the seal information 33 may be configured so that the user can add a new seal, or the user may be able to change an existing association. As a result, the user can post an appropriate seal to the server 1 at a timing suitable for the user.

  Further, the storage unit 14 may not have the information stored in the “seals and meanings of seals” as the seal information 33. In other words, at least the seal ID of “posted sticker”, the seal ID of “sticker used for reply”, and determination time information need only be associated with each other.

(Processing flow in server 2)
Next, a processing flow in the server 2 will be described with reference to FIG. FIG. 9A is a flowchart showing the flow of processing in the server 2, and FIG. 9B is a flowchart showing the flow of time measurement processing in the processing shown in FIG. 9A. .

  First, when a predetermined user's post uses a sticker (YES in S21), specifically, when the post specifying unit 21 acquires the seal ID of the seal used in the message, the post specifying unit 21 Acquires the message information and the seal ID of the message from the SNS server 10 and supplies the message determination information and the seal ID to the response determination unit 22. Further, the message information is supplied to the response generation determination unit 24 and the seal ID is supplied to the response generation unit 25.

  Subsequently, the response determination unit 22 performs a time measurement process (S22, response determination step). Specifically, when receiving the message specifying information and the seal ID from the posting specifying unit 21, the response determining unit 22 reads the seal information 33 from the storage unit 14, and determines the determination time from the seal ID (S31). ). And the reply determination part 22 starts time measurement using the timer 13 (S32). Here, when the posting specifying unit 21 specifies that a reply to the posting has been made before the time determined by the timer 13 is measured (YES in S33), that is, the posting specifying unit 21 posts the reply message. When the response message specifying information indicating that the ID is specified is supplied, the response determination unit 22 stops the time measurement by the timer 13 and ends the time measurement process.

  On the other hand, when the timer 13 does not reply to the post before measuring the time determined by the response determination unit 22 (NO in S33), the time determined as it is is measured (YES in S34), that is, the timer 13 When the response message specifying information is not supplied to the response determination unit 22 at the time when the predetermined time is measured, the response determination unit 22 supplies information indicating that to the response generation determination unit 24. The response determination unit 22 supplies information indicating that the determined time has been measured to the posting identification unit 21. And it returns to the process shown to (a) of FIG.

  Subsequently, at least one of the message information of the message posted by the user A supplied from the posting specifying unit 21 and the device internal information and the device external information supplied from the device information acquiring unit 23 is a response generation. When the condition is satisfied (YES in S23), the response generation determination unit 24 instructs the response generation unit 25 to generate a response message. Specifically, the response generation determination unit 24 supplied with information indicating that “a response message from another user has not been posted within a predetermined time” is supplied from the post identification unit 21 and the device information acquisition unit 23. Based on the various information thus obtained, the condition setting 31 stored in the storage unit 14 is referred to. As a result, when it is decided to “generate a response message”, the response generation unit 25 is instructed to generate a response message.

  Subsequently, the response generation unit 25 identifies a response sticker and generates a response (S24, response generation step). Specifically, when the response generation unit 25 receives an instruction from the response generation determination unit 24, the response generation unit 25 reads the seal information 33 stored in the storage unit 14, and the user A supplied from the post specification unit 21 posts “Seal used for reply” is determined from the seal ID of the seal. In the example of FIG. 8, when the supplied seal ID is “T1”, the seal with the seal ID “R1” is determined as “the seal used in the reply”. Then, the response generation unit 25 posts a response to the SNS (S25). Specifically, the seal ID of the determined “sticker used for reply” is transmitted to the SNS server 10 as a reply message. Above, the process in the server 2 is complete | finished.

  It should be noted that when the reply message from the user B is not posted before the time determined by the response determination unit 22 is measured for the seal posted by the user A, the server 1 always determines the seal used in the reply. In the case of the configuration, that is, the configuration in which the condition determination in the response generation determination unit 24 is not performed, step S23 is omitted. At this time, in step S34, when the determined time is measured by the timer 13, the reply determination unit 22 instructs the reply generation unit 25 to generate a reply message.

(Operational effects of the invention according to Embodiment 2)
As described above, when the user (user A) posts a sticker as a message, the server 2 according to the present embodiment acquires information (sticker ID) for uniquely identifying the sticker from the SNS server 10. Then, based on the acquired seal ID, a time (determination time) used for determining whether another user (user B) has posted a reply message after the seal is posted by the user A is determined. And measure the time. Subsequently, whether or not to generate a response message based on the stored condition setting 31 when a response message from another user (user B) is not posted before the determined time is measured To decide. Finally, when it is determined to generate a response message, the seal ID of the seal used as the response message is determined based on the seal ID acquired from the SNS server 10, and the seal ID is transmitted to the SNS server 10. As a result, a reply message (seal) to the user A is posted as a posting of the cleaning robot 20 in the SNS.

  Thereby, since the server 2 performs processing for posting a response message (seal) only when the user posts using a seal, the server posts a response message compared to the server 1 of the first embodiment. Possible user posts can be further limited. Therefore, convenience when the user uses the SNS can be further improved.

  In addition, since the determination time is determined based on the acquired seal ID, the determination time varies depending on the seal posted by the user. Thereby, the server 2 can post a sticker as a reply message at a timing according to a situation where the user has posted the sticker. Moreover, the reality of the pseudo communication between a user and the cleaning robot 20 can be improved by changing the determination time according to the seal.

  Furthermore, when generating a reply message, it is only necessary to determine a corresponding seal from the seal information 33 stored in the storage unit 14 and transmit the seal to the SNS server 10, thereby reducing the processing load on the server 2. be able to.

[Embodiment 3]
The control blocks of server 1 and server 2 (particularly, post specifying unit 21, response determination unit 22, device information acquisition unit 23, response generation determination unit 24, and response generation unit 25) are formed in an integrated circuit (IC chip) or the like. Alternatively, it may be realized by a logic circuit (hardware) or by software using a CPU (Central Processing Unit).

  In the latter case, the server 1 and the server 2 include a CPU that executes instructions of a program that is software that realizes each function, and a ROM (Read Only Memory) in which the program and various data are recorded so as to be readable by a computer (or CPU). ) Or a storage device (these are referred to as “recording media”), a RAM (Random Access Memory) for expanding the program, and the like. And the objective of this invention is achieved when a computer (or CPU) reads the said program from the said recording medium and runs it. As the recording medium, a “non-temporary tangible medium” such as a tape, a disk, a card, a semiconductor memory, a programmable logic circuit, or the like can be used. The program may be supplied to the computer via an arbitrary transmission medium (such as a communication network or a broadcast wave) that can transmit the program. The present invention can also be realized in the form of a data signal embedded in a carrier wave in which the program is embodied by electronic transmission.

[Summary]
The automatic posting device (server 1, server 2) according to aspect 1 of the present invention is an automatic posting device that posts the message in a service that enables posting and browsing of a message via a communication network. A response determination unit (response determination unit 22) for determining whether or not a response message to the message posted by the user is posted within a predetermined time from when the message was posted, and the response determination unit includes: And a response generation unit (response generation unit 25) for generating and posting the response message when it is determined that no response message has been posted.

  According to said structure, in the service which enables posting and browsing of a message via a communication network, such as SNS, measurement of a predetermined time is started from when the message is posted by the user. If a response message for the message is not posted before the predetermined time is measured, a response message is generated and posted.

  In other words, the posted reply message is posted only when a reply message is not posted until a predetermined time elapses at least for the message posted by the user. In other words, in response to a message posted by a user, when another user posts a response message before a predetermined time elapses and communication between users starts, the response message is not posted.

  Therefore, it is possible to realize an automatic posting apparatus capable of performing pseudo communication with the user without blocking communication between the users via the communication network.

  Also, if there is no response message from another user before the predetermined time has elapsed, the automatic posting device posts a response message, so that the user who posted the message is not aware of the response to the message. It can be prevented from being bad or not being able to obtain information.

  The automatic posting apparatus according to aspect 2 of the present invention determines whether or not to generate the response message using the response generation necessity information for determining whether or not to generate the response message. A response generation determination means for determining, wherein the response generation means determines that the response message has not been posted and the response generation determination means determines to generate the response message In this case, the reply message may be generated.

  According to the above configuration, whether or not a response message is generated based on the response generation necessity information when a response message to the message posted by the user is not posted until a predetermined time has elapsed. To decide. Then, when it is determined to generate a response message, a response message is generated.

  That is, instead of generating a response message for all messages for which a response message has not been posted before the predetermined time has elapsed, a response message is generated only for messages that satisfy the predetermined condition.

  Thereby, the case where a reply message is generated and posted and the case where the reply message is not generated and not posted can be mixed, and the reality of the pseudo communication between the user and the device can be improved.

  In general, there are many messages posted by users that are highly likely not to receive response messages from other users. If a reply message is posted on all of these messages, a reply message is posted on almost all of the messages posted by the user, which may reduce convenience when the user uses the service.

  Posting a reply message only to those that have not been posted within the prescribed time and that have been determined to generate a reply message based on the reply generation necessity information as in the above configuration Thus, convenience when the user uses the service can be improved.

  In the automatic posting apparatus according to aspect 3 of the present invention, in the aspect 2, the response generation determination means may use information accompanying the message as the response generation necessity information.

  Information accompanying the message can be used as the response generation necessity information. Specifically, the information accompanying the message includes the posting time, location, posted user, message type, message content, and the like of the posted message. By using these pieces of information, a reply message corresponding to the message can be generated and posted, and the reality of communication can be further enhanced.

  The automatic posting apparatus according to aspect 4 of the present invention is the automatic posting apparatus according to aspect 2 or 3, wherein the automatic posting apparatus performs posting in the service as if a certain device (cleaning robot 20) is executing. , Further comprising device information acquisition means (device information acquisition unit 23) for acquiring from the device at least one of device internal information indicating the state of the device and device external information indicating the peripheral state of the device. The determination unit may use at least one of the device internal information and the device external information acquired by the device information acquisition unit as the response generation necessity information.

  An example of the response generation necessity information is device internal information indicating the state of the device. The device internal information is specifically information indicating the current state of the device. Still another example of the response generation necessity information is device external information that is information indicating the peripheral state of the device. Specifically, the external device information is information on the surrounding environment acquired by the device (for example, temperature, brightness, etc.) and information indicating the state of another device that is communicably connected to the device. is there.

  Accordingly, it is possible to determine whether to generate and post a response message based on the state of the device and information acquired by the device. Thus, for example, when an automatic posting device posts a response message on behalf of a device, it is possible to determine whether or not to post a response message based on information related to the sender of the message. Can improve the reality of proper communication.

  The automatic posting apparatus according to aspect 5 of the present invention is the automatic posting apparatus according to aspect 4, wherein the response generation means generates the response message corresponding to the device external information when the device information acquisition means acquires the device external information. You may do.

  According to the above configuration, a response message corresponding to the acquired device external information can be generated and posted, so that the content of the response message can be made different according to the acquired device external information. Thereby, the reality of the pseudo communication between the user and the device can be further enhanced.

  The automatic posting device according to aspect 6 of the present invention is the automatic posting apparatus according to any one of the aspects 1 to 5, wherein the message includes content identification information for identifying the content of the message, and the content of the response message to the message is displayed. And a storage unit that stores the message in association with the content identification information of the message, wherein the response generation unit stores the response in the storage unit in association with the content identification information included in the message. The message may be acquired and posted.

  According to the above configuration, the content identification information included in the message and the response message are stored in association with each other in the storage unit. A response message associated with the content identification information can be used using the content identification information included in the posted message.

  As a result, a response message can be generated simply by reading the corresponding response message from the storage unit, and the processing load on the automatic posting apparatus can be reduced.

  In the automatic posting device according to aspect 7 of the present invention, in the aspect 6, the predetermined time may be associated with each content identification information.

  According to the above configuration, since the predetermined time is associated with each content identification information, the time for determining whether or not a reply message has been posted differs according to the content identification information of the posted message. Can be made. Therefore, it becomes possible to post a reply message at a timing according to the content of the message posted by the user. Thereby, the reality of the pseudo communication between the user and the device can be further enhanced.

  An automatic posting apparatus control method according to an aspect 8 of the present invention is a method for controlling an automatic posting apparatus that posts the message in a service that enables posting and browsing of a message via a communication network. In the response determination step (S2, S22) for determining whether or not a response message to the posted message by the user has been posted within a predetermined time from when the message was posted, and in the response determination step, the response message When it is determined that is not posted, a response generation step (S4, S24) for generating and posting the response message is included.

  The effect by the above configuration is the same as that of the first aspect described above.

  The automatic posting device according to each aspect of the present invention may be realized by a computer. In this case, the automatic posting device is realized by a computer by causing the computer to operate as each unit included in the automatic posting device. A control program for an automatic posting apparatus and a computer-readable recording medium that records the control program also fall within the scope of the present invention.

  The present invention is not limited to the above-described embodiments, and various modifications are possible within the scope shown in the claims, and embodiments obtained by appropriately combining technical means disclosed in different embodiments. Is also included in the technical scope of the present invention. Furthermore, a new technical feature can be formed by combining the technical means disclosed in each embodiment.

  INDUSTRIAL APPLICABILITY The present invention can be used for a system that allows a user to experience communication with a device such as a home appliance through SNS.

1 server (automatic posting device)
2 server (automatic posting device)
14 Storage Unit 20 Cleaning Robot (Equipment)
21 Post Identification Unit 22 Response Determination Unit (Response Determination Unit)
23 device information acquisition unit (device information acquisition means)
24 Response generation determination unit (response generation determination means)
25 Response generation part (response generation means)
S2 Response determination step S4 Response generation step S22 Response determination step S24 Response generation step

Claims (10)

In a service that allows posting and browsing of messages via a communication network, an automatic posting device for posting the message,
The automatic posting device performs posting in the service as if a certain device is executing,
A response determination unit for determining whether a response message to a message posted by the user in the service is posted within a predetermined time from when the message is posted;
When the response determination means determines that the response message has not been posted, a response generation means for generating and posting the response message;
Response generation determination means for determining whether or not to generate the response message, using response generation necessity information for determining whether or not to generate the response message,
The response generation means generates the response message when the response determination means determines that the response message has not been posted, and the response generation determination means determines to generate the response message,
Device information acquisition means for acquiring from the device at least one of device internal information indicating the state of the device and device external information indicating the peripheral state of the device;
The automatic posting apparatus , wherein the response generation determination means uses at least one of the device internal information and the device external information acquired by the device information acquisition means as the response generation necessity information . 2. The automatic posting apparatus according to claim 1 , wherein the response generation determination means uses information accompanying the message as the response generation necessity information. 3. The automatic posting apparatus according to claim 1, wherein, when the device information acquisition unit acquires the device external information, the response generation unit generates the response message corresponding to the device external information. . The message includes content identification information for identifying the content of the message,
A storage unit for storing the content of the reply message to the message in association with the content identification information of the message;
The response generation means is associated with the content identification information included in the message to retrieve the reply message stored in the storage unit, any one of the preceding claims, characterized in that post 3 The automatic posting device according to item 1. The automatic posting apparatus according to claim 4 , wherein the predetermined time is associated with each content identification information.   In a service that allows posting and browsing of messages via a communication network, an automatic posting device for posting the message,
  A response determination unit for determining whether a response message to a message posted by the user in the service is posted within a predetermined time from when the message is posted;
  A response generation means for generating and posting the response message when the response determination means determines that the response message has not been posted;
  The automatic posting apparatus, wherein the predetermined time is associated with each content identification information for identifying the content of the message. In a service that enables posting and browsing of messages via a communication network, a method for controlling an automatic posting device that posts the message,
The automatic posting device performs posting in the service as if a certain device is executing,
A response determination step for determining whether a response message to a message posted by the user in the service is posted within a predetermined time from when the message is posted;
Acquiring at least one of device internal information indicating the state of the device and device external information indicating a peripheral state of the device from the device;
Using at least one of the device internal information and the device external information acquired in the acquiring step to determine whether to generate the response message, to determine whether to generate the response message Steps,
If it is determined in the response determination step that the response message has not been posted , and the step of determining whether to generate the response message is determined to generate the response message, the response message is A response generation step of generating and posting, and a method for controlling an automatic posting apparatus.   In a service that enables posting and browsing of messages via a communication network, a method for controlling an automatic posting device that posts the message,
  A response determination step for determining whether a response message to a message posted by the user in the service is posted within a predetermined time from when the message is posted;
  A response generation step of generating and posting the response message when it is determined that the response message is not posted in the response determination step;
  The method for controlling an automatic posting apparatus, wherein the predetermined time is associated with each content identification information for identifying the content of the message. A control program for causing a computer to function as an automatic post device according to claim 1, any one of 5, a control program for causing a computer to function as each means described above.   A control program for causing a computer to function as the automatic posting apparatus according to claim 6, wherein the control program causes the computer to function as each of the means.

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